Payments Analyst
Permanent
West End (London)
Salary Circa £40,000
Job Description
Sterling Williams are working alongside a fantastic Fintech/EMI institution who are looking for a Payments Analyst to join there team. The Payments Analyst will assist with the day-to-day processing of payments, FX booking, reporting, and accounts reconciliation. The role will require strong communication skills, particularly when liaising with clients and internal teams. The candidate must also be comfortable working under pressure and meeting tight deadlines.
Role Responsibilities
Process UK payments - BACS, CHAPS, and Faster Payments (Incoming and Outgoing)
Process international payments (Incoming and Outgoing)
Handle SWIFT Payments via SWIFT AllianceLite2 (MT103, MT199) Book FX transactions
Monitor card payments
Perform second checks and authorize manually entered or repaired incoming and outgoing domestic and international payments
Liaise with Relationship Managers and clients regarding rejected and exceptional items and required documentation
Communicate with clients about payments and account queries, ensuring a high level of service
Assist the Compliance department with transaction monitoring
Archive daily records and documentation
Undertake payment investigations on behalf of clients under management supervision
Maintain existing and create new procedural documentation
Resolve issues to minimize client dissatisfaction and potential lost revenues
Assist with treasury operations and reconciliation
Work with Counterparty Banks to confirm and investigate outstanding items
Skills and Requirements
Solutions-focused and detail-oriented
Excellent communication skills, both verbal and written
Ability to work effectively in a fast-paced environment, managing multiple tasks under pressure
Strong problem-solving skills, with the capacity to make quick and informed decisions
Advanced Excel skills
Self-motivated, reliable, and trustworthy
Ability to meet strict deadlines while maintaining a high level of accuracy
Comfortable working both independently and as part of a team