Join a well-established Housing Association in a rewarding role where you'll play a vital part in keeping homes safe, maintained, and customers informed. This Repairs Planner position offers the opportunity to join a busy Property Services team on a rolling contract, providing consistent and stable work. You'll be responsible for planning and coordinating responsive repairs, ensuring operatives are scheduled efficiently while delivering an excellent customer experience. Working closely with internal teams, contractors, and residents, you'll help ensure repairs are completed on time, resources are utilised effectively, and service standards are consistently achieved. We'd love to hear from anyone with a background as a Repairs Planner, Planner, Scheduler, Resource Planner, Works Coordinator, Maintenance Planner, Service Coordinator, or anyone with experience within social housing, property maintenance, repairs, customer service, or scheduling. As a Repairs Planner, you will be: Scheduling responsive repairs and maintenance appointments for operatives and contractors Managing engineers' diaries to maximise productivity and minimise travel time Liaising with customers to arrange, confirm, and amend repair appointments Monitoring outstanding repairs and ensuring work is completed within agreed service level agreements (SLAs) Responding to emergency repairs and adjusting schedules to meet changing priorities Updating internal systems with accurate job and appointment information Working closely with Property Services teams to ensure an efficient and customer-focused repairs service I'd love to speak to anyone who has: Previous experience in a planning, scheduling, or repairs coordination role Experience within social housing, property services, repairs, maintenance, or a similar customer-focused environment Excellent organisational skills with the ability to prioritise a busy workload Strong communication skills and the confidence to liaise with customers, operatives, and contractors Good IT skills and experience using scheduling or housing management systems Key requirements for this Repairs Planner role: Previous experience within a planning or scheduling position Experience coordinating repairs or maintenance work is highly desirable Excellent attention to detail and problem-solving skills The ability to work effectively in a fast-paced environment The role is offering the following benefits: 35 hours per week, Monday to Friday Rolling contract with consistent, stable work Supportive team environment with the potential for contract extension This role is offering an hourly rate of 20.00. Travel & LocationThis role is based in Birmingham , with excellent transport links across the city via the M5, M6, M42 and A38, alongside regular rail and bus services, making it easily accessible from across the West Midlands. If this Repairs Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) for more information.
Jul 27, 2026
Contractor
Join a well-established Housing Association in a rewarding role where you'll play a vital part in keeping homes safe, maintained, and customers informed. This Repairs Planner position offers the opportunity to join a busy Property Services team on a rolling contract, providing consistent and stable work. You'll be responsible for planning and coordinating responsive repairs, ensuring operatives are scheduled efficiently while delivering an excellent customer experience. Working closely with internal teams, contractors, and residents, you'll help ensure repairs are completed on time, resources are utilised effectively, and service standards are consistently achieved. We'd love to hear from anyone with a background as a Repairs Planner, Planner, Scheduler, Resource Planner, Works Coordinator, Maintenance Planner, Service Coordinator, or anyone with experience within social housing, property maintenance, repairs, customer service, or scheduling. As a Repairs Planner, you will be: Scheduling responsive repairs and maintenance appointments for operatives and contractors Managing engineers' diaries to maximise productivity and minimise travel time Liaising with customers to arrange, confirm, and amend repair appointments Monitoring outstanding repairs and ensuring work is completed within agreed service level agreements (SLAs) Responding to emergency repairs and adjusting schedules to meet changing priorities Updating internal systems with accurate job and appointment information Working closely with Property Services teams to ensure an efficient and customer-focused repairs service I'd love to speak to anyone who has: Previous experience in a planning, scheduling, or repairs coordination role Experience within social housing, property services, repairs, maintenance, or a similar customer-focused environment Excellent organisational skills with the ability to prioritise a busy workload Strong communication skills and the confidence to liaise with customers, operatives, and contractors Good IT skills and experience using scheduling or housing management systems Key requirements for this Repairs Planner role: Previous experience within a planning or scheduling position Experience coordinating repairs or maintenance work is highly desirable Excellent attention to detail and problem-solving skills The ability to work effectively in a fast-paced environment The role is offering the following benefits: 35 hours per week, Monday to Friday Rolling contract with consistent, stable work Supportive team environment with the potential for contract extension This role is offering an hourly rate of 20.00. Travel & LocationThis role is based in Birmingham , with excellent transport links across the city via the M5, M6, M42 and A38, alongside regular rail and bus services, making it easily accessible from across the West Midlands. If this Repairs Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) for more information.
Compliance Coordinator Temp - Perm Based in Bedfordshire 17.00per hour To give full administrative support to the Contracts Manager or the Housing Asset Manager with the achievement of essential objectives. This will involve multi-tasking in the different teams, being involved with the Contracting team or the Housing Asset team working with Gas, Asbestos, Legionella, Fire, Electrical and Lift mechanical administrative work. Furthermore provide self-organised administrative support - observing managerial priorities - for all referred functions. Accordingly the post holder may also be required for administrative duties for the Temporary Accommodation business, consisting of coordinating the execution of: surveys - electrical and gas test on behalf of the letting agencies.
Jul 27, 2026
Contractor
Compliance Coordinator Temp - Perm Based in Bedfordshire 17.00per hour To give full administrative support to the Contracts Manager or the Housing Asset Manager with the achievement of essential objectives. This will involve multi-tasking in the different teams, being involved with the Contracting team or the Housing Asset team working with Gas, Asbestos, Legionella, Fire, Electrical and Lift mechanical administrative work. Furthermore provide self-organised administrative support - observing managerial priorities - for all referred functions. Accordingly the post holder may also be required for administrative duties for the Temporary Accommodation business, consisting of coordinating the execution of: surveys - electrical and gas test on behalf of the letting agencies.
I am recruiting on behalf of my client, a well-established and growing FMCG business, for an experienced HR Coordinator to join their team on a part-time basis. This is an excellent opportunity for an organised and detail-focused HR professional with payroll experience to support the delivery of HR operations across the full employee lifecycle. Working closely with the senior HR lead, you will ensure payroll is processed accurately, compliantly, and on time while providing effective HR administration support within a fast-paced operational environment. The successful candidate will join a collaborative organisation that values professionalism, integrity, care, and continuous improvement. About the Company My client is a long-established, family-run FMCG business with approximately 90 employees across multiple UK locations. The organisation operates within a fast-paced environment, providing distribution, warehousing, fulfilment, and logistics services to customers across the UK. The business is committed to delivering excellent service while maintaining a strong people-focused culture. Key Responsibilities Maintain accurate and confidential employee records across HR systems, ensuring compliance and data integrity. Coordinate onboarding activities, including contracts, right-to-work checks, system access, and inductions. Manage employee lifecycle administration, including starters, leavers, contractual changes, and employee records. Support recruitment activity, including advertising, interview coordination, offers, references, and pre-employment checks. Prepare HR documentation, correspondence, contracts, variations, and employee letters. Support managers with HR processes, documentation, and HR system usage. Assist with employee relations processes, including meeting preparation and accurate note-taking. Support HR reporting, audits, compliance checks, and policy administration. Identify opportunities to improve HR processes and employee experience. Process accurate weekly and monthly payroll for hourly and salaried employees. Validate payroll inputs including hours, overtime, bonuses, deductions, and statutory payments. Maintain payroll records and process payroll changes including starters, leavers, and amendments. Produce payroll reports, payslips, and supporting payroll documentation. Act as the first point of contact for payroll queries. Ensure compliance with UK payroll legislation, including HMRC requirements, pensions, statutory payments, and National Minimum Wage. Skills & Experience Previous experience within an HR Administrator, HR Coordinator, or HR & Payroll support role. Hands-on payroll processing experience for both hourly and salaried employees. Strong understanding of UK payroll legislation and HR compliance requirements. Experience within FMCG, logistics, distribution, warehousing, manufacturing, or a similar operational environment is desirable. Strong administration, organisation, and attention to detail skills. Experience using HR systems and payroll software; Sage Payroll and Sage HR are desirable. Excellent communication skills with the ability to build effective relationships at all levels. Professional and discreet approach when handling confidential information. CIPD qualification or working towards one is desirable. Personal Attributes Proactive, reliable, and solutions-focused. Able to manage multiple priorities and meet deadlines. Comfortable working in a growing and changing environment. Interested in continuous improvement and smarter ways of working. Demonstrates professionalism, integrity, and sound judgement.
Jul 27, 2026
Full time
I am recruiting on behalf of my client, a well-established and growing FMCG business, for an experienced HR Coordinator to join their team on a part-time basis. This is an excellent opportunity for an organised and detail-focused HR professional with payroll experience to support the delivery of HR operations across the full employee lifecycle. Working closely with the senior HR lead, you will ensure payroll is processed accurately, compliantly, and on time while providing effective HR administration support within a fast-paced operational environment. The successful candidate will join a collaborative organisation that values professionalism, integrity, care, and continuous improvement. About the Company My client is a long-established, family-run FMCG business with approximately 90 employees across multiple UK locations. The organisation operates within a fast-paced environment, providing distribution, warehousing, fulfilment, and logistics services to customers across the UK. The business is committed to delivering excellent service while maintaining a strong people-focused culture. Key Responsibilities Maintain accurate and confidential employee records across HR systems, ensuring compliance and data integrity. Coordinate onboarding activities, including contracts, right-to-work checks, system access, and inductions. Manage employee lifecycle administration, including starters, leavers, contractual changes, and employee records. Support recruitment activity, including advertising, interview coordination, offers, references, and pre-employment checks. Prepare HR documentation, correspondence, contracts, variations, and employee letters. Support managers with HR processes, documentation, and HR system usage. Assist with employee relations processes, including meeting preparation and accurate note-taking. Support HR reporting, audits, compliance checks, and policy administration. Identify opportunities to improve HR processes and employee experience. Process accurate weekly and monthly payroll for hourly and salaried employees. Validate payroll inputs including hours, overtime, bonuses, deductions, and statutory payments. Maintain payroll records and process payroll changes including starters, leavers, and amendments. Produce payroll reports, payslips, and supporting payroll documentation. Act as the first point of contact for payroll queries. Ensure compliance with UK payroll legislation, including HMRC requirements, pensions, statutory payments, and National Minimum Wage. Skills & Experience Previous experience within an HR Administrator, HR Coordinator, or HR & Payroll support role. Hands-on payroll processing experience for both hourly and salaried employees. Strong understanding of UK payroll legislation and HR compliance requirements. Experience within FMCG, logistics, distribution, warehousing, manufacturing, or a similar operational environment is desirable. Strong administration, organisation, and attention to detail skills. Experience using HR systems and payroll software; Sage Payroll and Sage HR are desirable. Excellent communication skills with the ability to build effective relationships at all levels. Professional and discreet approach when handling confidential information. CIPD qualification or working towards one is desirable. Personal Attributes Proactive, reliable, and solutions-focused. Able to manage multiple priorities and meet deadlines. Comfortable working in a growing and changing environment. Interested in continuous improvement and smarter ways of working. Demonstrates professionalism, integrity, and sound judgement.
A.D.S Construction Personnel Ltd
Milton Keynes, Buckinghamshire
Customer Care Coordinator Milton Keynes £32,000 £35,000 Full-time, Monday to Friday, 8:00 am 4:30 pm Hybrid working after training period Overview A leading drylining contractor with long-standing staff and a supportive working culture is seeking a Customer Care Coordinator to join its team. This role suits someone with solid construction customer care experience, strong administration skills and c click apply for full job details
Jul 27, 2026
Full time
Customer Care Coordinator Milton Keynes £32,000 £35,000 Full-time, Monday to Friday, 8:00 am 4:30 pm Hybrid working after training period Overview A leading drylining contractor with long-standing staff and a supportive working culture is seeking a Customer Care Coordinator to join its team. This role suits someone with solid construction customer care experience, strong administration skills and c click apply for full job details
BDS are currently recruiting a Sheltered Housing Manager covering a service in Scarborough for a well-known Housing Association. 25 hours per week Monday- Friday over 4/5 days 15.94ph PAYE- 20.42ph UMB Temporary to ongoing opportunity You will be based within a beautiful service providing 41, one and two bed apartments, there are a range of onsite facilities to include, an attractive gardens, a lounge, hair salon and library This is a temp ongoing role to start ASAP The main role is to provide daily communication with the residents, who live independently. There will also be regular welfare checks, healthy and safety checks on the buildings and reporting and overseeing any maintenance required. Role Summary: 25 hours per week This is a temp ongoing Working with older adults (Aged 55 +) Based in Scarborough Previous Sheltered or supported Housing Experience is preferable Duties include: Welfare checks on residents. Health and safety checks Signposting Reporting any maintenance requirements. Apply now for immediate consideration!
Jul 27, 2026
Full time
BDS are currently recruiting a Sheltered Housing Manager covering a service in Scarborough for a well-known Housing Association. 25 hours per week Monday- Friday over 4/5 days 15.94ph PAYE- 20.42ph UMB Temporary to ongoing opportunity You will be based within a beautiful service providing 41, one and two bed apartments, there are a range of onsite facilities to include, an attractive gardens, a lounge, hair salon and library This is a temp ongoing role to start ASAP The main role is to provide daily communication with the residents, who live independently. There will also be regular welfare checks, healthy and safety checks on the buildings and reporting and overseeing any maintenance required. Role Summary: 25 hours per week This is a temp ongoing Working with older adults (Aged 55 +) Based in Scarborough Previous Sheltered or supported Housing Experience is preferable Duties include: Welfare checks on residents. Health and safety checks Signposting Reporting any maintenance requirements. Apply now for immediate consideration!
Permanent, Full Time (37.5 hours per week) Monday - Thursday 8:30am - 5:00pm, Friday 8:30am - 4:30pm - Part-time applications will also be considered. Closing Date: 7th August2026 We're looking for a Customer Service Coordinator to join our Norwich team and play a key role in delivering an outstanding aftercare experience to homeowners. Acting as the first point of contact for customers following the completion of their new home, you'll manage enquiries, defects and complaints from initial contact through to resolution. Working closely with customers, subcontractors, suppliers and internal teams, you'll ensure repairs are coordinated efficiently, appointments are arranged promptly, and issues are resolved within agreed service standards. This is a varied and fast-paced role that combines customer service, administration and coordination. You'll be responsible for maintaining accurate records on our CRM system, managing customer communications, coordinating operative diaries and helping ensure exceptional levels of customer satisfaction. About you You'll have previous experience in a customer-focused role within housing, house building, repairs, maintenance or a similar environment. Confident communicating with a wide range of stakeholders, you'll be organised, proactive and able to manage multiple priorities while maintaining excellent attention to detail. You'll be comfortable using Microsoft Office and CRM systems, with experience of Microsoft Dynamics being advantageous. Most importantly, you'll have a genuine passion for customer service and a commitment to resolving issues quickly and professionally. Benefits Holidays - 26 days + ability to purchase additional holiday Annual bonus linked to company performance Private medical insurance Life Assurance Pension Digital GP and Employee assistance programme (EAP) Sharesave scheme Access to our discount portal, LifeStyleHub As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all. Please refer to the Job Description upon completing your application.
Jul 27, 2026
Full time
Permanent, Full Time (37.5 hours per week) Monday - Thursday 8:30am - 5:00pm, Friday 8:30am - 4:30pm - Part-time applications will also be considered. Closing Date: 7th August2026 We're looking for a Customer Service Coordinator to join our Norwich team and play a key role in delivering an outstanding aftercare experience to homeowners. Acting as the first point of contact for customers following the completion of their new home, you'll manage enquiries, defects and complaints from initial contact through to resolution. Working closely with customers, subcontractors, suppliers and internal teams, you'll ensure repairs are coordinated efficiently, appointments are arranged promptly, and issues are resolved within agreed service standards. This is a varied and fast-paced role that combines customer service, administration and coordination. You'll be responsible for maintaining accurate records on our CRM system, managing customer communications, coordinating operative diaries and helping ensure exceptional levels of customer satisfaction. About you You'll have previous experience in a customer-focused role within housing, house building, repairs, maintenance or a similar environment. Confident communicating with a wide range of stakeholders, you'll be organised, proactive and able to manage multiple priorities while maintaining excellent attention to detail. You'll be comfortable using Microsoft Office and CRM systems, with experience of Microsoft Dynamics being advantageous. Most importantly, you'll have a genuine passion for customer service and a commitment to resolving issues quickly and professionally. Benefits Holidays - 26 days + ability to purchase additional holiday Annual bonus linked to company performance Private medical insurance Life Assurance Pension Digital GP and Employee assistance programme (EAP) Sharesave scheme Access to our discount portal, LifeStyleHub As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all. Please refer to the Job Description upon completing your application.
Responsible for providing HR advice to Managers across a range of HR issues and the wider organisation in providing support to the Corporate HR Lead and HR Business Partners. Responsible for the delivery of HR specific projects and the provision of accurate people data across the Housing service. Core accountabilities: 1. Provide recruitment support to managers for example assisting with the development of job descriptions and adverts, liaison with the recruitment advertising agency and recruitment coordinators, being part of interview panels where required and liaison with employment agencies where necessary. 2. Support the HR Manager and HR Business Partners with sickness absence and employee relations casework, including obtaining medical reports and undertaking investigations, where required. 3. Support the HR Manager, HR Business Partners and managers with any restructures and other organisational changes, as required. 4. Assist HR Business Partners, in liaison with the HR Learning and Development Coordinator, to ensure that workforce planning, training needs analysis and development plans are actioned. 5. Support and in some circumstances, lead, HR projects and undertake related research. For example, lead the Happy Healthy Here staff health and wellbeing arrangements and Job Evaluation approach. 6. Work with the HR Business Partners to develop and deliver training and other support to managers.
Jul 26, 2026
Contractor
Responsible for providing HR advice to Managers across a range of HR issues and the wider organisation in providing support to the Corporate HR Lead and HR Business Partners. Responsible for the delivery of HR specific projects and the provision of accurate people data across the Housing service. Core accountabilities: 1. Provide recruitment support to managers for example assisting with the development of job descriptions and adverts, liaison with the recruitment advertising agency and recruitment coordinators, being part of interview panels where required and liaison with employment agencies where necessary. 2. Support the HR Manager and HR Business Partners with sickness absence and employee relations casework, including obtaining medical reports and undertaking investigations, where required. 3. Support the HR Manager, HR Business Partners and managers with any restructures and other organisational changes, as required. 4. Assist HR Business Partners, in liaison with the HR Learning and Development Coordinator, to ensure that workforce planning, training needs analysis and development plans are actioned. 5. Support and in some circumstances, lead, HR projects and undertake related research. For example, lead the Happy Healthy Here staff health and wellbeing arrangements and Job Evaluation approach. 6. Work with the HR Business Partners to develop and deliver training and other support to managers.
Customer Support Coordinator Peterborough £26,000 + Annual Bonus, Private Healthcare, 26 Days Holiday (+ Bank Holidays), Pension and more. Hours either 8-4:30 or 9-5:30, full time on site. The company This is a customer-facing role with a growing UK-based full fibre broadband provider that's investing heavily in its future. With ambitious plans both in the UK and internationally, they're continuing to expand their network and customer base, making it a great time to join the business. If you're looking for a role where you'll genuinely make a difference to the customer experience while developing a career within tech and telecoms, this is well worth a look. The role You'll be at the heart of the operation, acting as the link between customers, field engineers and internal teams to ensure installations, repairs and service requests run as smoothly as possible. Whether you're speaking to a customer who's experiencing Wi-Fi issues, coordinating engineer schedules, managing installation diaries or keeping customers updated throughout the process, you'll play a key role in making sure every job is delivered on time and with a great customer experience. No two days are quite the same. You'll be juggling multiple priorities, responding to changing schedules and working closely with colleagues across the business to keep everything moving. If you enjoy being organised, solving problems and keeping people informed, you'll thrive here. The business is also keen to hear ideas. If you spot ways to improve processes or make things run more efficiently, you'll be encouraged to speak up and contribute. We're open on background. You might currently work in customer service, scheduling, service coordination, telecoms, engineering support, housing, utilities or another fast-paced environment where organisation and communication are key. What's more important is your attitude. We're looking for someone who enjoys helping people, communicates confidently, stays calm under pressure and can keep multiple tasks moving at once. You'll also be comfortable using different IT systems and be confident picking up new technology as you learn the role. If you're looking to get your foot in the door within a growing technology business, this role can also open doors into areas such as project coordination, service delivery, network support and wider operations. The Next Steps If this sounds like something you'd be interested in, you have three options: Call Joe White at CRG TEC to find out more. We're always happy to have an informal chat about the role before you decide whether it's right for you. Drop Joe a message on LinkedIn if you'd like to ask a few questions before applying. If you're happy with what you've read, apply with your CV and Joe will be in touch to discuss the opportunity further or provide feedback if this one isn't quite the right fit. We look forward to hearing from you
Jul 25, 2026
Full time
Customer Support Coordinator Peterborough £26,000 + Annual Bonus, Private Healthcare, 26 Days Holiday (+ Bank Holidays), Pension and more. Hours either 8-4:30 or 9-5:30, full time on site. The company This is a customer-facing role with a growing UK-based full fibre broadband provider that's investing heavily in its future. With ambitious plans both in the UK and internationally, they're continuing to expand their network and customer base, making it a great time to join the business. If you're looking for a role where you'll genuinely make a difference to the customer experience while developing a career within tech and telecoms, this is well worth a look. The role You'll be at the heart of the operation, acting as the link between customers, field engineers and internal teams to ensure installations, repairs and service requests run as smoothly as possible. Whether you're speaking to a customer who's experiencing Wi-Fi issues, coordinating engineer schedules, managing installation diaries or keeping customers updated throughout the process, you'll play a key role in making sure every job is delivered on time and with a great customer experience. No two days are quite the same. You'll be juggling multiple priorities, responding to changing schedules and working closely with colleagues across the business to keep everything moving. If you enjoy being organised, solving problems and keeping people informed, you'll thrive here. The business is also keen to hear ideas. If you spot ways to improve processes or make things run more efficiently, you'll be encouraged to speak up and contribute. We're open on background. You might currently work in customer service, scheduling, service coordination, telecoms, engineering support, housing, utilities or another fast-paced environment where organisation and communication are key. What's more important is your attitude. We're looking for someone who enjoys helping people, communicates confidently, stays calm under pressure and can keep multiple tasks moving at once. You'll also be comfortable using different IT systems and be confident picking up new technology as you learn the role. If you're looking to get your foot in the door within a growing technology business, this role can also open doors into areas such as project coordination, service delivery, network support and wider operations. The Next Steps If this sounds like something you'd be interested in, you have three options: Call Joe White at CRG TEC to find out more. We're always happy to have an informal chat about the role before you decide whether it's right for you. Drop Joe a message on LinkedIn if you'd like to ask a few questions before applying. If you're happy with what you've read, apply with your CV and Joe will be in touch to discuss the opportunity further or provide feedback if this one isn't quite the right fit. We look forward to hearing from you
An opportunity has arisen for a Finance Supervisor / Finance Team Leader to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services. As a Finance Supervisor / Finance Team Leader, you will oversee key finance operations, supervise day-to-day processing activities and support the efficient running of the finance function. This permanent role offers a salary range of £33,000 - £35,000 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required. You will be responsible for: Overseeing the day-to-day operation of the sales ledger, purchase ledger, banking and nominal ledger. Maintaining cashbooks and completing bank reconciliations across multiple accounts. Ensuring rent income records reconcile accurately with financial records. Posting journals and maintaining the nominal ledger. Supervising sales ledger activities, including invoicing, postings and resolving queries. Supervising purchase ledger processes, ensuring invoices are processed accurately and payment runs are completed on time. Monitoring rent collection activities and ensuring reconciliations are completed promptly. Assisting with the maintenance of the fixed asset register. Ensuring compliance with financial procedures and internal policies. Managing your own workload while providing guidance and support to the wider finance team. What we are looking for: Previously worked as a Finance Supervisor, Senior Finance Assistant, finance Team leader, Accounts Team Leader, Senior Finance Officer, Finance Operations Supervisor, Accounts Supervisor, Accounts Team Leader, Finance Coordinator, Assistant Finance Manager, Finance Officer, Senior Accounts Assistant, Finance Administrator, Accounts Team Leader, Purchase Ledger Supervisor, Sales Ledger Supervisor, Housing Finance Officer or in a similar rol Minimum 2 years of experience working within a busy finance or accounting office environment. Qualified through finance experience or equivalent practical knowledge. Experience using accounting software and payroll systems (beneficial) Strong bank reconciliation and ledger management experience. Good understanding of sales ledger, purchase ledger and banking processes. Highly skilled in using spreadsheets and word processing software. Ability to supervise and support finance colleagues while meeting operational targets. GCSEs (or equivalent) in English and Mathematics. Able to handle confidential financial information accurately. What's on offer: Competitive Salary 33 days' annual leave including bank holidays, increasing with service. Option to buy or sell annual leave. Health Cash Plan following probation. Employee Assistance Programme. Pension scheme. Life assurance. Personal accident cover. Employee discounts and benefits portal. Essential car user allowance where applicable. Agile and flexible working arrangements. Supportive working environment with opportunities for development. This is an excellent opportunity to join a respected organisation where you can develop your career while making a valuable contribution. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 25, 2026
Full time
An opportunity has arisen for a Finance Supervisor / Finance Team Leader to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services. As a Finance Supervisor / Finance Team Leader, you will oversee key finance operations, supervise day-to-day processing activities and support the efficient running of the finance function. This permanent role offers a salary range of £33,000 - £35,000 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required. You will be responsible for: Overseeing the day-to-day operation of the sales ledger, purchase ledger, banking and nominal ledger. Maintaining cashbooks and completing bank reconciliations across multiple accounts. Ensuring rent income records reconcile accurately with financial records. Posting journals and maintaining the nominal ledger. Supervising sales ledger activities, including invoicing, postings and resolving queries. Supervising purchase ledger processes, ensuring invoices are processed accurately and payment runs are completed on time. Monitoring rent collection activities and ensuring reconciliations are completed promptly. Assisting with the maintenance of the fixed asset register. Ensuring compliance with financial procedures and internal policies. Managing your own workload while providing guidance and support to the wider finance team. What we are looking for: Previously worked as a Finance Supervisor, Senior Finance Assistant, finance Team leader, Accounts Team Leader, Senior Finance Officer, Finance Operations Supervisor, Accounts Supervisor, Accounts Team Leader, Finance Coordinator, Assistant Finance Manager, Finance Officer, Senior Accounts Assistant, Finance Administrator, Accounts Team Leader, Purchase Ledger Supervisor, Sales Ledger Supervisor, Housing Finance Officer or in a similar rol Minimum 2 years of experience working within a busy finance or accounting office environment. Qualified through finance experience or equivalent practical knowledge. Experience using accounting software and payroll systems (beneficial) Strong bank reconciliation and ledger management experience. Good understanding of sales ledger, purchase ledger and banking processes. Highly skilled in using spreadsheets and word processing software. Ability to supervise and support finance colleagues while meeting operational targets. GCSEs (or equivalent) in English and Mathematics. Able to handle confidential financial information accurately. What's on offer: Competitive Salary 33 days' annual leave including bank holidays, increasing with service. Option to buy or sell annual leave. Health Cash Plan following probation. Employee Assistance Programme. Pension scheme. Life assurance. Personal accident cover. Employee discounts and benefits portal. Essential car user allowance where applicable. Agile and flexible working arrangements. Supportive working environment with opportunities for development. This is an excellent opportunity to join a respected organisation where you can develop your career while making a valuable contribution. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Oscar Underhill Recruitment Solutions Ltd
Acton Trussell, Staffordshire
Customer Service Resolution Officer (Contact Centre) Location: Stafford (Office Based) Pay Rate: £15.02 per hour PAYE £18.26 per hour Umbrella Contract: Temporary (Initially 3 Months with the view to extension and permanent opportunities) Hours: 36 hours per week Temporary Working Hours: Monday to Thursday: 8:30am 5:00pm Friday: 8:30am 4:00pm Permanent Opportunity: Should permanent positions become available, the salary will increase to £32,349.96 per annum , with working hours operating on a rota between 8:00am and 8:00pm, seven days a week. The Role We are currently recruiting for a Customer Service Resolution Officer to join a well-established Housing Association based in Stafford . This is an exciting opportunity to become part of a busy Contact Centre, delivering exceptional customer service and resolving enquiries at the first point of contact. Working within the Customer Experience team, you will provide a professional, empathetic and efficient service across multiple communication channels while supporting customers with repairs, housing enquiries and general service requests. This role is ideal for candidates who thrive in a fast-paced customer-focused environment and enjoy problem solving. Key Responsibilities Deliver a high-quality first point of contact service via telephone and digital communication channels. Resolve customer enquiries efficiently whilst providing excellent customer service. Accurately record customer interactions, ensuring all information is updated within internal systems. Schedule responsive repairs and coordinate Same Day Repairs using internal resources. Process a variety of customer service workflows including repairs, damp, mould and condensation follow-on works. Ensure enquiries are managed in accordance with quality standards and internal procedures. Identify service failures and opportunities for continuous improvement. Escalate complex enquiries where appropriate whilst aiming to achieve first contact resolution. Recognise safeguarding concerns, vulnerable customers and tenancy risks, escalating appropriately. Log complaints accurately and support customers through the complaints process. Carry out administrative duties to support the wider Customer Experience Directorate. Maintain GDPR and PCI compliance at all times. Work collaboratively with colleagues to resolve challenging customer enquiries. Contribute positively to a customer-first culture whilst demonstrating professionalism and empathy. About You Previous experience working within a Customer Service environment (Essential). Experience working within a Contact Centre or Repairs environment (Desirable). Passion for delivering outstanding customer service. Excellent verbal and written communication skills. Strong problem-solving and conflict resolution abilities. Ability to remain calm under pressure and manage difficult conversations professionally. Good organisational skills with the ability to prioritise a busy workload. Confident using IT systems and able to learn new software quickly. Ability to multitask whilst maintaining accuracy. Understanding of diverse customer needs and delivering an inclusive service. Experience within Housing, Social Housing or Property Services would be advantageous. SEO Keywords Customer Service Resolution Officer Customer Service Advisor Contact Centre Advisor Contact Centre Officer Customer Experience Officer Housing Customer Service Repairs Administrator Repairs Scheduler Repairs Coordinator Social Housing Jobs Housing Association Jobs Customer Service Jobs Stafford Staffordshire Jobs Housing Repairs Customer Experience Advisor Call Centre Advisor Housing Officer Temporary Customer Service Jobs Stafford
Jul 25, 2026
Full time
Customer Service Resolution Officer (Contact Centre) Location: Stafford (Office Based) Pay Rate: £15.02 per hour PAYE £18.26 per hour Umbrella Contract: Temporary (Initially 3 Months with the view to extension and permanent opportunities) Hours: 36 hours per week Temporary Working Hours: Monday to Thursday: 8:30am 5:00pm Friday: 8:30am 4:00pm Permanent Opportunity: Should permanent positions become available, the salary will increase to £32,349.96 per annum , with working hours operating on a rota between 8:00am and 8:00pm, seven days a week. The Role We are currently recruiting for a Customer Service Resolution Officer to join a well-established Housing Association based in Stafford . This is an exciting opportunity to become part of a busy Contact Centre, delivering exceptional customer service and resolving enquiries at the first point of contact. Working within the Customer Experience team, you will provide a professional, empathetic and efficient service across multiple communication channels while supporting customers with repairs, housing enquiries and general service requests. This role is ideal for candidates who thrive in a fast-paced customer-focused environment and enjoy problem solving. Key Responsibilities Deliver a high-quality first point of contact service via telephone and digital communication channels. Resolve customer enquiries efficiently whilst providing excellent customer service. Accurately record customer interactions, ensuring all information is updated within internal systems. Schedule responsive repairs and coordinate Same Day Repairs using internal resources. Process a variety of customer service workflows including repairs, damp, mould and condensation follow-on works. Ensure enquiries are managed in accordance with quality standards and internal procedures. Identify service failures and opportunities for continuous improvement. Escalate complex enquiries where appropriate whilst aiming to achieve first contact resolution. Recognise safeguarding concerns, vulnerable customers and tenancy risks, escalating appropriately. Log complaints accurately and support customers through the complaints process. Carry out administrative duties to support the wider Customer Experience Directorate. Maintain GDPR and PCI compliance at all times. Work collaboratively with colleagues to resolve challenging customer enquiries. Contribute positively to a customer-first culture whilst demonstrating professionalism and empathy. About You Previous experience working within a Customer Service environment (Essential). Experience working within a Contact Centre or Repairs environment (Desirable). Passion for delivering outstanding customer service. Excellent verbal and written communication skills. Strong problem-solving and conflict resolution abilities. Ability to remain calm under pressure and manage difficult conversations professionally. Good organisational skills with the ability to prioritise a busy workload. Confident using IT systems and able to learn new software quickly. Ability to multitask whilst maintaining accuracy. Understanding of diverse customer needs and delivering an inclusive service. Experience within Housing, Social Housing or Property Services would be advantageous. SEO Keywords Customer Service Resolution Officer Customer Service Advisor Contact Centre Advisor Contact Centre Officer Customer Experience Officer Housing Customer Service Repairs Administrator Repairs Scheduler Repairs Coordinator Social Housing Jobs Housing Association Jobs Customer Service Jobs Stafford Staffordshire Jobs Housing Repairs Customer Experience Advisor Call Centre Advisor Housing Officer Temporary Customer Service Jobs Stafford
Asset Sustainability Manager Location: Remote Salary: £42,500 per annum Vacancy Type: Permanent At Stonewater, we're committed to creating sustainable homes and thriving communities. As we continue to deliver our ambitious retrofit and decarbonisation programme, we're looking for an Asset Sustainability Manager to join our Environment & Sustainability team. This is an exciting opportunity to play a key role in shaping and delivering programmes that improve the energy efficiency of thousands of homes, helping to reduce carbon emissions, tackle fuel poverty and support our journey towards a more sustainable future. Working within our Retrofit Programme & Reporting team, you'll help develop and monitor energy improvement programmes, maintain vital energy performance data and support the delivery of Stonewater's national retrofit ambitions. Key responsibilities include: Supporting the delivery of Stonewater's Sustainability Strategy and retrofit programme. Analysing property data and undertaking energy modelling to identify improvement opportunities. Developing and helping to shape future energy efficiency investment programmes. Supporting grant funding applications and ensuring compliance with funding requirements. Monitoring and reporting on programme performance and environmental outcomes. Maintaining high-quality asset, energy and environmental data. Keeping abreast of emerging legislation, regulations and retrofit best practice. Producing guidance, reports and process documentation to support delivery across the organisation. Review and approve recommendations from external retrofit coordinators (or external consultants) About you We're looking for someone who combines strong analytical skills with a genuine passion for sustainability and improving customers' homes. You'll bring: Experience within an energy, sustainability, retrofit or environmental role. Knowledge of energy efficiency measures, decarbonisation and retrofit solutions for residential properties. Understanding of SAP, RdSAP and PAS2035 principles. Experience of working with grant-funded programmes and performance reporting. Knowledge of relevant environmental legislation, building regulations and emerging industry standards. Strong numerical, analytical and reporting skills. Excellent communication skills, with the ability to work effectively with colleagues, customers and external partners. A proactive mindset with the ability to manage multiple priorities and identify opportunities for continuous improvement. Why join Stonewater? At Stonewater, you'll be part of a purpose-driven organisation where your work directly contributes to creating warmer, greener and more affordable homes for our customers. In return, we offer: A flexible and supportive working environment. Opportunities for professional development and career progression. The chance to work on large-scale sustainability programmes with significant social and environmental impact. A comprehensive benefits package. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Jul 24, 2026
Full time
Asset Sustainability Manager Location: Remote Salary: £42,500 per annum Vacancy Type: Permanent At Stonewater, we're committed to creating sustainable homes and thriving communities. As we continue to deliver our ambitious retrofit and decarbonisation programme, we're looking for an Asset Sustainability Manager to join our Environment & Sustainability team. This is an exciting opportunity to play a key role in shaping and delivering programmes that improve the energy efficiency of thousands of homes, helping to reduce carbon emissions, tackle fuel poverty and support our journey towards a more sustainable future. Working within our Retrofit Programme & Reporting team, you'll help develop and monitor energy improvement programmes, maintain vital energy performance data and support the delivery of Stonewater's national retrofit ambitions. Key responsibilities include: Supporting the delivery of Stonewater's Sustainability Strategy and retrofit programme. Analysing property data and undertaking energy modelling to identify improvement opportunities. Developing and helping to shape future energy efficiency investment programmes. Supporting grant funding applications and ensuring compliance with funding requirements. Monitoring and reporting on programme performance and environmental outcomes. Maintaining high-quality asset, energy and environmental data. Keeping abreast of emerging legislation, regulations and retrofit best practice. Producing guidance, reports and process documentation to support delivery across the organisation. Review and approve recommendations from external retrofit coordinators (or external consultants) About you We're looking for someone who combines strong analytical skills with a genuine passion for sustainability and improving customers' homes. You'll bring: Experience within an energy, sustainability, retrofit or environmental role. Knowledge of energy efficiency measures, decarbonisation and retrofit solutions for residential properties. Understanding of SAP, RdSAP and PAS2035 principles. Experience of working with grant-funded programmes and performance reporting. Knowledge of relevant environmental legislation, building regulations and emerging industry standards. Strong numerical, analytical and reporting skills. Excellent communication skills, with the ability to work effectively with colleagues, customers and external partners. A proactive mindset with the ability to manage multiple priorities and identify opportunities for continuous improvement. Why join Stonewater? At Stonewater, you'll be part of a purpose-driven organisation where your work directly contributes to creating warmer, greener and more affordable homes for our customers. In return, we offer: A flexible and supportive working environment. Opportunities for professional development and career progression. The chance to work on large-scale sustainability programmes with significant social and environmental impact. A comprehensive benefits package. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Job Title: Commercial Assistant Location: Wimblington Salary: Competitive Job Type: Full-time, Permanent, Monday to Friday About us: Knowles has a rich history, starting in 1932 with Gerald Knowles and a single distribution vehicle. Through strong and courageous leadership, Knowles has evolved into a premium provider of a wide range of logistical services across the UK. Today, we are trusted by some of the biggest and most well-known businesses in the country to offer a broad range of warehousing and distribution services. Please note that this role is fully office based and therefore candidates must be a commutable distance from Wimblington to be considered. About the role: The Commercial Assistant provides administrative and operational support to the commercial Director. The role is responsible for assisting with customer account management, preparing quotations, maintaining accurate records, coordinating customer communications, and supporting the delivery of commercial objectives. The successful candidate will play a key role in ensuring customer service while helping to drive business growth and operational efficiency. Previous experience in a business support role such as admin, operations, customer service or sales support is essential to this role and candidates without this experience will not be considered. Key Responsibilities: Customer Support & Account Management Act as a primary point of contact for customer enquiries and requests. Build and maintain positive relationships with customers. Assist in managing customer accounts and ensuring service expectations are met. Coordinate communication between customers, warehouse, and transport teams. Commercial Administration Prepare quotations, proposals, and service agreements for customers. Maintain accurate customer records, pricing information, and contract documentation. Support the preparation of commercial reports, presentations, and performance data. Sales Support Assist the identifying new and developing business opportunities. Support tender submissions and contract renewals. Follow up on customer leads, quotations, and outstanding proposals. Monitor customer activity and provide updates to management. Operational Coordination Liaise with warehouse and transport teams to ensure customer requirements are delivered effectively. Monitor service performance and escalate issues where necessary. Support transport, and warehousing projects from a commercial perspective. Assist in resolving customer queries and service-related issues. Data Management & Reporting Maintain business management systems with accurate information. Produce regular reports on customer activity, sales performance, and commercial KPIs. Analyse data and provide insights to support decision-making. About you: Skills and Experience: Essential: Previous experience in an administrative, data analyses, customer service, sales support, or commercial role. Strong organisational and time-management skills. Excellent verbal and written communication skills. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to work accurately in a fast-paced environment. Strong attention to detail and problem-solving skills. Personal Attributes: Customer-focused approach. Professional and confident communicator. Team player with a proactive attitude. Ability to prioritise workloads and meet deadlines. Commercial awareness and willingness to learn. Adaptable and flexible in a changing business environment. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Operations Administrator, Operations Assistant, Operations Admin, Logistics Planning, Logistics Coordinator, Customer Service Administrator, Customer Service Assistant, Commercial Administrator, Sales Support Assistant, Sales Administrator may also be considered for this role.
Jul 24, 2026
Full time
Job Title: Commercial Assistant Location: Wimblington Salary: Competitive Job Type: Full-time, Permanent, Monday to Friday About us: Knowles has a rich history, starting in 1932 with Gerald Knowles and a single distribution vehicle. Through strong and courageous leadership, Knowles has evolved into a premium provider of a wide range of logistical services across the UK. Today, we are trusted by some of the biggest and most well-known businesses in the country to offer a broad range of warehousing and distribution services. Please note that this role is fully office based and therefore candidates must be a commutable distance from Wimblington to be considered. About the role: The Commercial Assistant provides administrative and operational support to the commercial Director. The role is responsible for assisting with customer account management, preparing quotations, maintaining accurate records, coordinating customer communications, and supporting the delivery of commercial objectives. The successful candidate will play a key role in ensuring customer service while helping to drive business growth and operational efficiency. Previous experience in a business support role such as admin, operations, customer service or sales support is essential to this role and candidates without this experience will not be considered. Key Responsibilities: Customer Support & Account Management Act as a primary point of contact for customer enquiries and requests. Build and maintain positive relationships with customers. Assist in managing customer accounts and ensuring service expectations are met. Coordinate communication between customers, warehouse, and transport teams. Commercial Administration Prepare quotations, proposals, and service agreements for customers. Maintain accurate customer records, pricing information, and contract documentation. Support the preparation of commercial reports, presentations, and performance data. Sales Support Assist the identifying new and developing business opportunities. Support tender submissions and contract renewals. Follow up on customer leads, quotations, and outstanding proposals. Monitor customer activity and provide updates to management. Operational Coordination Liaise with warehouse and transport teams to ensure customer requirements are delivered effectively. Monitor service performance and escalate issues where necessary. Support transport, and warehousing projects from a commercial perspective. Assist in resolving customer queries and service-related issues. Data Management & Reporting Maintain business management systems with accurate information. Produce regular reports on customer activity, sales performance, and commercial KPIs. Analyse data and provide insights to support decision-making. About you: Skills and Experience: Essential: Previous experience in an administrative, data analyses, customer service, sales support, or commercial role. Strong organisational and time-management skills. Excellent verbal and written communication skills. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to work accurately in a fast-paced environment. Strong attention to detail and problem-solving skills. Personal Attributes: Customer-focused approach. Professional and confident communicator. Team player with a proactive attitude. Ability to prioritise workloads and meet deadlines. Commercial awareness and willingness to learn. Adaptable and flexible in a changing business environment. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Operations Administrator, Operations Assistant, Operations Admin, Logistics Planning, Logistics Coordinator, Customer Service Administrator, Customer Service Assistant, Commercial Administrator, Sales Support Assistant, Sales Administrator may also be considered for this role.
Matthew James Recruitment Ltd
Annesley, Nottinghamshire
The Company We are recruiting on behalf of a growing third-party logistics business that specialises in warehousing, distribution, and supply chain solutions across the UK. Due to continued growth, they are looking to appoint an experienced Account Manager to support and manage a portfolio of key customer accounts. This is a fast-paced role suited to somebody with strong customer service, administration, and operational coordination experience within logistics, transport, warehousing, or supply chain environments. The Role As an Account Manager, you will act as the main point of contact for multiple client accounts, ensuring customer expectations are met while maintaining excellent service levels across warehouse and transport operations. You will work closely with internal departments including warehouse, transport, planning, and customer service teams to ensure smooth day-to-day operations and proactive communication with customers. A large part of the role will involve using Excel daily to manage data, reporting, KPI tracking, stock information, and customer reporting. Key Responsibilities Manage multiple customer accounts within a busy 3PL environment Build and maintain strong relationships with customers Handle daily customer queries relating to stock, deliveries, orders, and service issues Produce and update customer reports using Microsoft Excel Monitor KPIs, SLA performance, and operational data Liaise with warehouse and transport teams to resolve issues efficiently Process and manage customer orders accurately Ensure customer information and reporting is kept up to date Support with stock investigations, discrepancies, and service improvements Attend customer meetings where required Provide a high level of customer service at all times Requirements Previous experience within an Account Manager, Customer Service, or Logistics Coordinator role Experience working within a 3PL, logistics, warehouse, or transport environment preferred Strong Microsoft Excel skills are essential, including spreadsheets, reporting, and data management Excellent communication and relationship-building skills Highly organised with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Confident liaising with both customers and internal operational teams Benefits Opportunity to join a growing logistics business Supportive working environment Career progression opportunities On-site parking Company pension For more information or to apply, please submit your CV today.
Jul 24, 2026
Full time
The Company We are recruiting on behalf of a growing third-party logistics business that specialises in warehousing, distribution, and supply chain solutions across the UK. Due to continued growth, they are looking to appoint an experienced Account Manager to support and manage a portfolio of key customer accounts. This is a fast-paced role suited to somebody with strong customer service, administration, and operational coordination experience within logistics, transport, warehousing, or supply chain environments. The Role As an Account Manager, you will act as the main point of contact for multiple client accounts, ensuring customer expectations are met while maintaining excellent service levels across warehouse and transport operations. You will work closely with internal departments including warehouse, transport, planning, and customer service teams to ensure smooth day-to-day operations and proactive communication with customers. A large part of the role will involve using Excel daily to manage data, reporting, KPI tracking, stock information, and customer reporting. Key Responsibilities Manage multiple customer accounts within a busy 3PL environment Build and maintain strong relationships with customers Handle daily customer queries relating to stock, deliveries, orders, and service issues Produce and update customer reports using Microsoft Excel Monitor KPIs, SLA performance, and operational data Liaise with warehouse and transport teams to resolve issues efficiently Process and manage customer orders accurately Ensure customer information and reporting is kept up to date Support with stock investigations, discrepancies, and service improvements Attend customer meetings where required Provide a high level of customer service at all times Requirements Previous experience within an Account Manager, Customer Service, or Logistics Coordinator role Experience working within a 3PL, logistics, warehouse, or transport environment preferred Strong Microsoft Excel skills are essential, including spreadsheets, reporting, and data management Excellent communication and relationship-building skills Highly organised with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Confident liaising with both customers and internal operational teams Benefits Opportunity to join a growing logistics business Supportive working environment Career progression opportunities On-site parking Company pension For more information or to apply, please submit your CV today.
Site Manager - Groundworks Salary and Package - 50,000 - 60,000 per annum , depending on experience, plus company van, fuel card, pension, annual leave and additional benefits. Location - Teesside, Darlington areas with travel to sites across the region. Full-time, Permanent Position If you are an experienced Site Manager in Groundworks looking to join a long-established civil engineering contractor with a strong reputation, this is an excellent opportunity to take responsibility for high-quality residential infrastructure projects. This Site Manager - Groundworks position offers long-term stability, a secure pipeline of work and the opportunity to become part of a supportive and experienced team. As a Site Manager - Groundworks , you will oversee projects from site set-up through to completion, ensuring works are delivered safely, efficiently and to a consistently high standard. This Site Manager - Groundworks role is ideal for someone who enjoys running well-organised sites and building strong relationships with clients and site teams. Experienced Site Manager - Groundworks professionals looking for a permanent position with a respected contractor are encouraged to apply. About the Company This well-established, privately owned contractor has been delivering groundworks, civil engineering and infrastructure projects across Yorkshire and the North East for more than 40 years. Working predominantly with major national housebuilders, the business has built a reputation for quality, reliability and long-term client relationships, supported by experienced in-house management and commercial teams. Why Join Them This is an opportunity to join a financially stable contractor with a strong order book and an excellent reputation within the groundworks sector. You'll be working on well-managed residential developments alongside experienced Contracts Managers, Quantity Surveyors and operational teams who understand the importance of delivering projects safely, on programme and to a high standard. The business values long-term employment, invests in its people and offers genuine opportunities to develop your career as the company continues to grow. About the Role You will take responsibility for the day-to-day management of groundworks and civil engineering projects, ensuring works are completed safely, on schedule and to specification. Key responsibilities include: Managing site operations from commencement through to completion Supervising groundworks activities including foundations, drainage, roads, sewers, kerbing and external works Leading site teams, subcontractors and plant operations Ensuring health, safety, environmental and quality standards are maintained at all times Coordinating labour, plant and material requirements to keep projects running efficiently Monitoring progress against programme and reporting to senior management Carrying out site inspections, toolbox talks and safety briefings Liaising with clients, engineers, utility providers and local authorities To be successful, you should have: Previous experience as a Site Manager within groundworks or civil engineering Strong knowledge of residential infrastructure and housing development projects Experience managing drainage, foundations, roads, sewers and external works SMSTS or SSSTS CSCS Managers Card First Aid at Work Full UK Driving Licence Temporary Works Coordinator, NRSWA Supervisor, CPCS or NPORS qualifications and IOSH or NEBOSH certification would be advantageous but are not essential. Summary This is an excellent opportunity to join a respected contractor with decades of successful project delivery, a secure workload and a genuine commitment to quality. Offering a competitive salary, company van, fuel card and long-term career prospects, this role would suit an experienced Site Manager looking for stability and the opportunity to oversee high-quality groundworks projects across Yorkshire and the North East. Contact Mark at Up Front Recruitment for more information.
Jul 24, 2026
Full time
Site Manager - Groundworks Salary and Package - 50,000 - 60,000 per annum , depending on experience, plus company van, fuel card, pension, annual leave and additional benefits. Location - Teesside, Darlington areas with travel to sites across the region. Full-time, Permanent Position If you are an experienced Site Manager in Groundworks looking to join a long-established civil engineering contractor with a strong reputation, this is an excellent opportunity to take responsibility for high-quality residential infrastructure projects. This Site Manager - Groundworks position offers long-term stability, a secure pipeline of work and the opportunity to become part of a supportive and experienced team. As a Site Manager - Groundworks , you will oversee projects from site set-up through to completion, ensuring works are delivered safely, efficiently and to a consistently high standard. This Site Manager - Groundworks role is ideal for someone who enjoys running well-organised sites and building strong relationships with clients and site teams. Experienced Site Manager - Groundworks professionals looking for a permanent position with a respected contractor are encouraged to apply. About the Company This well-established, privately owned contractor has been delivering groundworks, civil engineering and infrastructure projects across Yorkshire and the North East for more than 40 years. Working predominantly with major national housebuilders, the business has built a reputation for quality, reliability and long-term client relationships, supported by experienced in-house management and commercial teams. Why Join Them This is an opportunity to join a financially stable contractor with a strong order book and an excellent reputation within the groundworks sector. You'll be working on well-managed residential developments alongside experienced Contracts Managers, Quantity Surveyors and operational teams who understand the importance of delivering projects safely, on programme and to a high standard. The business values long-term employment, invests in its people and offers genuine opportunities to develop your career as the company continues to grow. About the Role You will take responsibility for the day-to-day management of groundworks and civil engineering projects, ensuring works are completed safely, on schedule and to specification. Key responsibilities include: Managing site operations from commencement through to completion Supervising groundworks activities including foundations, drainage, roads, sewers, kerbing and external works Leading site teams, subcontractors and plant operations Ensuring health, safety, environmental and quality standards are maintained at all times Coordinating labour, plant and material requirements to keep projects running efficiently Monitoring progress against programme and reporting to senior management Carrying out site inspections, toolbox talks and safety briefings Liaising with clients, engineers, utility providers and local authorities To be successful, you should have: Previous experience as a Site Manager within groundworks or civil engineering Strong knowledge of residential infrastructure and housing development projects Experience managing drainage, foundations, roads, sewers and external works SMSTS or SSSTS CSCS Managers Card First Aid at Work Full UK Driving Licence Temporary Works Coordinator, NRSWA Supervisor, CPCS or NPORS qualifications and IOSH or NEBOSH certification would be advantageous but are not essential. Summary This is an excellent opportunity to join a respected contractor with decades of successful project delivery, a secure workload and a genuine commitment to quality. Offering a competitive salary, company van, fuel card and long-term career prospects, this role would suit an experienced Site Manager looking for stability and the opportunity to oversee high-quality groundworks projects across Yorkshire and the North East. Contact Mark at Up Front Recruitment for more information.
Customer Care Coordinator A busy house builder have a requirement for a Customer Care Coordinator to join their Customer Care team to deliver customer excellence to new build home owners managing their defect period. Working closely with the Customer Care Manager you will be responsible for delivering a professional service to our customers throughout their two year warranty period dealing with customer concerns received by telephone or written communication, coordinating remedial works. in a timely and professional manner. Responsibilities for a Customer Care Coordinator Updating plot files Ensuring all parties involved (purchasers, Customer Service Manager, Subcontractors) are kept up to date with works being carried out and scheduled dates Record all communication and respond within departmental timescales Issue instructions to Sub-contractors Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within timescales Record dates of customer visits and log all defects identified Carry out all necessary calls in relation to the customer journey Keep data system up to date at all times Carry out general administrative duties. Work directly with Director for Customer Services to assist in the management of large scale works. Work closely with the Housing Associations and Employers Agents dealing with End of year defects Reporting on a regular basis on numbers of defects outstanding Gaining a rapport with sub-contractors Requirements for a Customer Care Coordinator Experience within the Customer Care function with a major construction or house building company. Track record of achieving & sustaining high customer satisfaction results. Good time management, ability to multitask, organise workload and work within a pressurised environment. Knowledge of NHBC and other warranty provider requirements. Pro-active approach with the ability to work independently and as part of a team Excellent written and verbal communication skills - engaging with customers, subcontractors and third parties IT literate and comfortable working within bespoke IT systems What's on offer for a Customer Care Coordinator Competitive salary Medical insurance Pension scheme Life assurance Annual bonus scheme If you are interested in the Customer Care Coordinator role and would like to apply, please contact Sana at Fawkes & Reece on (phone number removed) or apply via the link below.
Jul 24, 2026
Full time
Customer Care Coordinator A busy house builder have a requirement for a Customer Care Coordinator to join their Customer Care team to deliver customer excellence to new build home owners managing their defect period. Working closely with the Customer Care Manager you will be responsible for delivering a professional service to our customers throughout their two year warranty period dealing with customer concerns received by telephone or written communication, coordinating remedial works. in a timely and professional manner. Responsibilities for a Customer Care Coordinator Updating plot files Ensuring all parties involved (purchasers, Customer Service Manager, Subcontractors) are kept up to date with works being carried out and scheduled dates Record all communication and respond within departmental timescales Issue instructions to Sub-contractors Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within timescales Record dates of customer visits and log all defects identified Carry out all necessary calls in relation to the customer journey Keep data system up to date at all times Carry out general administrative duties. Work directly with Director for Customer Services to assist in the management of large scale works. Work closely with the Housing Associations and Employers Agents dealing with End of year defects Reporting on a regular basis on numbers of defects outstanding Gaining a rapport with sub-contractors Requirements for a Customer Care Coordinator Experience within the Customer Care function with a major construction or house building company. Track record of achieving & sustaining high customer satisfaction results. Good time management, ability to multitask, organise workload and work within a pressurised environment. Knowledge of NHBC and other warranty provider requirements. Pro-active approach with the ability to work independently and as part of a team Excellent written and verbal communication skills - engaging with customers, subcontractors and third parties IT literate and comfortable working within bespoke IT systems What's on offer for a Customer Care Coordinator Competitive salary Medical insurance Pension scheme Life assurance Annual bonus scheme If you are interested in the Customer Care Coordinator role and would like to apply, please contact Sana at Fawkes & Reece on (phone number removed) or apply via the link below.
Wellbeing Coordinator Location: Long Stratton, Norwich, Norfolk Salary: £29,316.38 per annum Fulltime: 37hrs per week Proposed Interview Date: Friday 7th August (TBC) Are you passionate about supporting people to live well, feel safe, and stay connected in their community? We are looking for a compassionate and proactive Wellbeing Coordinator to join our Wellbeing & Partnership team, providing high-quality housing management and wellbeing support to tenants across Saffron communities. In this rewarding role, you will work closely with tenants, colleagues, and partner organisations to help people settle into their homes, maintain their independence, and access the support they need. Key responsibilities include: Supporting tenants through sign-up, move-in, and follow-up visits to help them feel settled and confident in their home. Completing fire safety checks, health and safety inspections, and regular building checks to help keep communities safe. Working with partner organisations to identify and respond to tenants' wellbeing and support needs. Encouraging independence, involvement, and community engagement through activities, advice, and signposting. For a full list of responsibilities, please see the attached Role Profile About you You will bring empathy, confidence, and excellent communication skills, along with an understanding of the needs of older people and the importance of delivering a respectful, reliable, and person-centred service. You will be comfortable working independently, using initiative, and building positive relationships with tenants, colleagues, and external partners. If you are organised, caring, and motivated by making a real difference in people's day-to-day lives, we would love to hear from you. This role is subject to a Basic Disclosure and Barring Service check. Closing date: 2nd August 2026 Shortlist date: 3rdAugust 2026 Interview date: TBC
Jul 24, 2026
Full time
Wellbeing Coordinator Location: Long Stratton, Norwich, Norfolk Salary: £29,316.38 per annum Fulltime: 37hrs per week Proposed Interview Date: Friday 7th August (TBC) Are you passionate about supporting people to live well, feel safe, and stay connected in their community? We are looking for a compassionate and proactive Wellbeing Coordinator to join our Wellbeing & Partnership team, providing high-quality housing management and wellbeing support to tenants across Saffron communities. In this rewarding role, you will work closely with tenants, colleagues, and partner organisations to help people settle into their homes, maintain their independence, and access the support they need. Key responsibilities include: Supporting tenants through sign-up, move-in, and follow-up visits to help them feel settled and confident in their home. Completing fire safety checks, health and safety inspections, and regular building checks to help keep communities safe. Working with partner organisations to identify and respond to tenants' wellbeing and support needs. Encouraging independence, involvement, and community engagement through activities, advice, and signposting. For a full list of responsibilities, please see the attached Role Profile About you You will bring empathy, confidence, and excellent communication skills, along with an understanding of the needs of older people and the importance of delivering a respectful, reliable, and person-centred service. You will be comfortable working independently, using initiative, and building positive relationships with tenants, colleagues, and external partners. If you are organised, caring, and motivated by making a real difference in people's day-to-day lives, we would love to hear from you. This role is subject to a Basic Disclosure and Barring Service check. Closing date: 2nd August 2026 Shortlist date: 3rdAugust 2026 Interview date: TBC
Customer Care Coordinator - Derby - Permanent - £28,000+ A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. This is an office based role with hours Monday to Thursday - 8:30 - 5 and 4:30 finish on Friday Duties Working closely with the Head of Customer Care, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. Provide support and advice to sub-contractors building and maintaining relationship and ensuring works are carried out and the department is kept up to date. Speak with Site or Constructions teams as necessary to ensure customers queries are answered accurately, efficiently and consistently. Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Scheduling the Operative's diaries and appointments, ensuring the system and CRM are up to date with works carried out Experience required: Experience working within House Building / Housing / Construction, in a similar role, or from Property Management / Resident Liaison Officer background. Experience using CRM systems and inputting data in an office-based setting is essential. Excellent communication skills For more information please apply below or contact Chris Ellis at Wheatstone Solutions.
Jul 24, 2026
Full time
Customer Care Coordinator - Derby - Permanent - £28,000+ A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. This is an office based role with hours Monday to Thursday - 8:30 - 5 and 4:30 finish on Friday Duties Working closely with the Head of Customer Care, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. Provide support and advice to sub-contractors building and maintaining relationship and ensuring works are carried out and the department is kept up to date. Speak with Site or Constructions teams as necessary to ensure customers queries are answered accurately, efficiently and consistently. Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Scheduling the Operative's diaries and appointments, ensuring the system and CRM are up to date with works carried out Experience required: Experience working within House Building / Housing / Construction, in a similar role, or from Property Management / Resident Liaison Officer background. Experience using CRM systems and inputting data in an office-based setting is essential. Excellent communication skills For more information please apply below or contact Chris Ellis at Wheatstone Solutions.
Are you an experienced housing professional with a passion for helping vulnerable people move into settled accommodation? This is an excellent opportunity to join a North London Local Authority as a Move-On Coordinator, playing a key role in supporting residents to transition successfully from assessment accommodation into long-term housing. In this role, you will take ownership of coordinating move-on activity, working closely with internal teams, Adult Social Care, Supported Housing Pathway Managers, PRS landlords and partner agencies to ensure residents receive the right support at the right time. You'll organise placements, remove barriers to move-on, coordinate multi-agency meetings and ensure safe, timely transitions while maintaining accurate records and compliance with safeguarding and data protection requirements. We're looking for someone with experience in housing, homelessness, supported housing or move-on services who has a strong understanding of partnership working, excellent case management skills and the ability to build effective relationships with a wide range of stakeholders. Knowledge of the Care Act 2014, safeguarding principles and housing pathways would be highly beneficial. This is an initial 3-month contract, offering £27.91 per hour (Umbrella), with the opportunity to make an immediate impact within a busy and supportive local authority team. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jul 24, 2026
Contractor
Are you an experienced housing professional with a passion for helping vulnerable people move into settled accommodation? This is an excellent opportunity to join a North London Local Authority as a Move-On Coordinator, playing a key role in supporting residents to transition successfully from assessment accommodation into long-term housing. In this role, you will take ownership of coordinating move-on activity, working closely with internal teams, Adult Social Care, Supported Housing Pathway Managers, PRS landlords and partner agencies to ensure residents receive the right support at the right time. You'll organise placements, remove barriers to move-on, coordinate multi-agency meetings and ensure safe, timely transitions while maintaining accurate records and compliance with safeguarding and data protection requirements. We're looking for someone with experience in housing, homelessness, supported housing or move-on services who has a strong understanding of partnership working, excellent case management skills and the ability to build effective relationships with a wide range of stakeholders. Knowledge of the Care Act 2014, safeguarding principles and housing pathways would be highly beneficial. This is an initial 3-month contract, offering £27.91 per hour (Umbrella), with the opportunity to make an immediate impact within a busy and supportive local authority team. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Home Ownership Customer Coordinator Location: Remote Salary : £26,227.5 per annum Vacancy Type: Permanent Closing Date: 12th August 2026 Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Jul 24, 2026
Full time
Home Ownership Customer Coordinator Location: Remote Salary : £26,227.5 per annum Vacancy Type: Permanent Closing Date: 12th August 2026 Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Trust Housing Association Limited
Clydebank, Dunbartonshire
Trust Housing Association has an exciting opportunity for a Supported Housing Coordinator to join our team based in Clydebank on a part-time, permanent basis. In return for your enthusiasm and commitment as a Supported Housing Coordinator, we will offer you: - Pay: £17.58 per hour Hours: 14 hours over 2 days per week Living Wage Employer: We value our team members and offer competitive pay. Training and Development: Access to paid training, ongoing development, and SVQ qualifications. Supportive Environment: Join a welcoming, friendly, and inclusive culture. Career Progression: Real opportunities to grow within our committed team. Additional Benefits: Generous annual leave, pension contributions, paid SSSC membership and paid PVG Disclosure check. What we re looking for in our Supported Housing Coordinator: As Supported Housing Coordinator, you will play a key role in the lives of our tenants. Promoting and supporting independent living, you will develop a professional and caring relationship with individuals, providing advice and assistance linked to their individual support plan. In addition, you will build positive working relationships with colleagues in other agencies such as health care and social work. Support Worker Skills and Experience: The successful applicant will ideally have previous experience in managing a service for vulnerable people, preferably older people, be able to demonstrate a clear empathy with tenants as well as being able to exhibit excellent communication skills, both written and verbal. Management of the staff team is a key element of the role and experience in this area is essential. On a personal level, candidates should be well organised and approachable with excellent interpersonal skills. A professional qualification (SVQ level 3 or equivalent) is highly desirable. Closing Date: 12 noon on Thursday, 6th August 2026 If you feel you have the skills and experience to become our Supported Housing Coordinator and you d like to work with a prestigious and well-established company working in a person-centred culture that puts people at the heart of all we do, then we d like to hear from you. If you feel you have the skills and experience outlined above, and you d like to work in a supportive environment where our tenants are at the heart of all we do, then we d like to hear from you. We encourage all applicants to study the provided job description to familiarise themselves with the role and the duties involved. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. About Trust Housing: Trust Housing Association is a not-for-profit registered social landlord, and one of Scotland s largest national housing, support and care providers for older people, offering a range of accommodation and support services. Primarily serving older people in our communities we also provide housing for families and individuals. We have over 4000 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders. Trust is a Fair Work First employer , a great place to work, and committed to our people and the values that we all share. We are an equal opportunities employer and welcome applications from all sections of the community. Trust Housing Association is a Registered Scottish Charity - SC(phone number removed)
Jul 24, 2026
Full time
Trust Housing Association has an exciting opportunity for a Supported Housing Coordinator to join our team based in Clydebank on a part-time, permanent basis. In return for your enthusiasm and commitment as a Supported Housing Coordinator, we will offer you: - Pay: £17.58 per hour Hours: 14 hours over 2 days per week Living Wage Employer: We value our team members and offer competitive pay. Training and Development: Access to paid training, ongoing development, and SVQ qualifications. Supportive Environment: Join a welcoming, friendly, and inclusive culture. Career Progression: Real opportunities to grow within our committed team. Additional Benefits: Generous annual leave, pension contributions, paid SSSC membership and paid PVG Disclosure check. What we re looking for in our Supported Housing Coordinator: As Supported Housing Coordinator, you will play a key role in the lives of our tenants. Promoting and supporting independent living, you will develop a professional and caring relationship with individuals, providing advice and assistance linked to their individual support plan. In addition, you will build positive working relationships with colleagues in other agencies such as health care and social work. Support Worker Skills and Experience: The successful applicant will ideally have previous experience in managing a service for vulnerable people, preferably older people, be able to demonstrate a clear empathy with tenants as well as being able to exhibit excellent communication skills, both written and verbal. Management of the staff team is a key element of the role and experience in this area is essential. On a personal level, candidates should be well organised and approachable with excellent interpersonal skills. A professional qualification (SVQ level 3 or equivalent) is highly desirable. Closing Date: 12 noon on Thursday, 6th August 2026 If you feel you have the skills and experience to become our Supported Housing Coordinator and you d like to work with a prestigious and well-established company working in a person-centred culture that puts people at the heart of all we do, then we d like to hear from you. If you feel you have the skills and experience outlined above, and you d like to work in a supportive environment where our tenants are at the heart of all we do, then we d like to hear from you. We encourage all applicants to study the provided job description to familiarise themselves with the role and the duties involved. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. About Trust Housing: Trust Housing Association is a not-for-profit registered social landlord, and one of Scotland s largest national housing, support and care providers for older people, offering a range of accommodation and support services. Primarily serving older people in our communities we also provide housing for families and individuals. We have over 4000 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders. Trust is a Fair Work First employer , a great place to work, and committed to our people and the values that we all share. We are an equal opportunities employer and welcome applications from all sections of the community. Trust Housing Association is a Registered Scottish Charity - SC(phone number removed)
