11 jobs found

We're recruiting a proactive and compassionate Accommodation Solutions Officer to join a busy local authority housing service in London. This is an exciting opportunity to make a real difference by supporting vulnerable individuals and families in temporary accommodation to move towards long-term, stable housing solutions. You'll be part of a dedicated Temporary Accommodation and Resettlement Team, providing high-quality advice, ensuring accommodation suitability, resolving tenancy issues, and working with partners to deliver effective move-on options into private rented, social housing, or intermediate rent. The Role Place households into suitable temporary accommodation in line with policy, legal requirements, and the Homelessness Reduction Act. Conduct suitability assessments, tenancy audits, and property inspections to ensure compliance and safety. Support households to make informed choices, bid effectively for available housing, and access move-on options. Respond promptly to accommodation complaints, tenancy breaches, and enforcement issues, escalating where appropriate. Collaborate with Procurement, Legal, Social Services, and external accommodation providers to manage placements and resolve complex cases. Prepare documentation and reports for legal proceedings, reviews, and internal panels. Monitor high-cost emergency accommodation placements and identify suitable, cost-effective move-on opportunities. Liaise with support services to provide wraparound care and make appropriate referrals for residents with additional needs. Manage inboxes, telephone enquiries, and correspondence from residents, elected members, MPs, and external advocates. Support service improvement by contributing to housing policy development, case reviews, and performance reporting. Key Requirements Proven experience in housing, homelessness prevention, or temporary accommodation services. Strong understanding of homelessness legislation, housing pathways, and tenancy management. Excellent communication and negotiation skills, with the ability to engage confidently with residents, landlords, and partners. Experience managing sensitive and complex cases with professionalism and empathy. Good IT skills and experience using housing management systems (e.g., Northgate, NEC, or similar). Ability to work in a fast-paced environment, managing competing priorities effectively. Strong problem-solving, decision-making, and organisational skills. A collaborative, resident-focused approach with a commitment to service excellence. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Good Afternoon, I am currently representing Slough Council, who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for an Early Intervention Officer this role will be based at: Chalvey Community Hub, Ladbrooke Road, Slough, SL1 2SR, 2 days in office The right candidate will: We are seeking an experienced Early Intervention and Prevention Officer to join our Housing Needs Service. The postholder will work proactively with households who are homeless or at risk of homelessness, identifying practical solutions at the earliest opportunity to help them remain in their current accommodation or secure a suitable alternative. The role will include: Undertaking timely housing assessments and developing effective Personalised Housing Plans. Negotiating with private landlords, letting agents, family members and other parties to prevent homelessness. Supporting households affected by rent arrears, affordability difficulties, relationship breakdown or the loss of private rented accommodation. Identifying suitable private rented housing and helping applicants access deposits, rent in advance and other financial assistance. Working closely with internal services and partner agencies to address barriers to sustaining accommodation. Maintaining accurate case records and progressing cases within statutory timescales. Delivering measurable prevention and relief outcomes, reducing the need for temporary accommodation. We require the following: The successful candidate must have recent experience of homelessness prevention or housing options work, a good working knowledge of Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017 Strong record of achieving positive outcomes through negotiation and effective case management. Experience of private rented sector access and tenancy sustainment is highly desirable. Candidates must have at least one year's experience in carrying out assessments under Part V11 To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,

Marks Consulting Partners are currently looking for an Assessment Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Assessing housing applications to determine eligibility, housing need and statutory duties Carrying out detailed housing assessments in line with the Housing Act 1996 and the Homelessness Reduction Act 2017 Making decisions on homelessness applications, including eligibility, priority need, intentional homelessness and local connection Completing Section 184 decision letters and ensuring all decisions are legally compliant and robust Providing housing advice and guidance to applicants on their housing options and statutory rights Identifying prevention and relief opportunities to reduce homelessness wherever possible Managing a varied caseload, ensuring statutory deadlines and performance targets are achieved Liaising with Housing Options, Temporary Accommodation, Allocations and external agencies to deliver effective housing solutions Working with vulnerable households, safeguarding concerns and complex cases requiring multi-agency support Maintaining accurate records and updating housing management systems Responding to enquiries, complaints and requests for reviews in a professional and timely manner What You Will Need Experience working as an Assessment Officer, Housing Needs Officer or Housing Options Officer within a Local Authority Strong knowledge of the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Experience assessing homelessness applications and making legally robust decisions Experience producing Section 184 decision letters Strong understanding of homelessness legislation, Code of Guidance and relevant case law Ability to manage a high-volume caseload within a target-driven environment Excellent communication and interviewing skills Experience working with vulnerable households and safeguarding issues Experience using housing management systems such as NEC, Jigsaw, Locata or similar

Are you an experienced housing professional with a strong background in temporary accommodation and homelessness services? We are seeking a proactive and motivated Temporary Accommodation Team Leader to lead a busy team delivering high-quality housing management services to homeless households living in temporary accommodation. Temporary Accommodation Team Leader Public Sector - Local Government Initial 6-month temporary assignment with potential for extension 36 hours per week, Monday to Friday 26.68 per hour PAYE / 35.48 per hour Umbrella Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely ASAP Start The Role As Temporary Accommodation Team Leader, you will manage and support a team of Temporary Accommodation Officers, ensuring the effective management of temporary accommodation stock, tenancy sustainment, repairs, voids, and landlord relationships. You will play a key role in maintaining high service standards, improving performance, and ensuring compliance with housing legislation and health and safety requirements. You will also deputise for the Temporary Accommodation Manager when required and work closely with internal departments, accommodation providers, landlords, and partner agencies to deliver positive outcomes for residents. Key Responsibilities Lead, motivate and develop a team of Temporary Accommodation Officers. Oversee the management of temporary accommodation, including voids, lettings, repairs and compliance matters. Monitor landlord and accommodation provider performance, escalating issues where necessary. Manage complex tenancy, safeguarding, anti-social behaviour and homelessness cases. Respond to complaints, Member enquiries and other escalated casework. Drive service improvements and ensure performance targets are achieved. Support tenancy sustainment initiatives to help residents maintain accommodation and move into settled housing. About You To be successful in this role, you will have: Experience leading or supervising teams within temporary accommodation, homelessness, housing management or related services. Strong knowledge of homelessness and housing legislation, including the Housing Act and Homelessness Reduction Act. Experience managing landlord relationships and accommodation providers. Excellent communication, stakeholder management and problem-solving skills. A proven track record of delivering high-quality services and improving team performance. The ability to manage a demanding workload within a fast-paced environment. If you are passionate about supporting vulnerable residents and have the leadership skills to drive an effective temporary accommodation service, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Adecco are recruiting for an experienced Housing Needs Officer to support a busy Housing Needs service within a South London local authority. This role focuses on rough sleepers and individuals at risk of rough sleeping , combining statutory housing duties with proactive outreach and intensive casework. You will play a key role in assessing, preventing, and relieving homelessness , delivering a person-centred service in line with the Homelessness Reduction Act 2017 , and supporting vulnerable individuals into sustainable accommodation and long-term independence . Housing Needs Officer - Rough Sleepers Public Sector - Local Authority - Croydon Council Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - 3 months with likely extension IT equipment provided ASAP Start Key Responsibilities Casework & Assessments Manage a caseload of rough sleepers and single homeless applicants Conduct detailed housing needs assessments and determine statutory duties Develop and maintain Personalised Housing Plans (PHPs) Rough Sleeper Engagement Work alongside outreach teams to identify and verify rough sleepers Engage with individuals with complex needs (e.g. mental health, substance misuse, offending history) Build trust through flexible, proactive approaches Homelessness Prevention & Relief Take action to prevent homelessness (e.g. mediation, tenancy sustainment) Source suitable accommodation including: Temporary accommodation Private rented housing Supported housing pathways Support clients to move from the streets into settled housing Multi-Agency Working Collaborate with partners including: Health services Probation and criminal justice agencies Drug and alcohol services Voluntary sector organisations Coordinate support plans for individuals with complex needs Tenancy Sustainment & Support Help clients understand and maintain tenancies Support with benefits, utilities, and budgeting Liaise with landlords to resolve issues and prevent evictions Compliance & Administration Maintain accurate case records on housing systems (including NEC ) Ensure decisions comply with: Housing Act 1996 (as amended) Homelessness Reduction Act 2017 Prepare decision letters, reports, and legal documentation Skills & Experience Essential: Experience within housing options, homelessness, or rough sleeping services Strong knowledge of housing legislation and statutory duties Experience supporting vulnerable individuals with complex needs Working knowledge and experience using the NEC housing system Excellent communication and case management skills Desirable: Previous experience within a local authority housing team Understanding of London housing pathways and Rough Sleeper Initiative work Experience working in multi-agency environments Key Competencies Empathy and resilience when working with vulnerable groups Strong problem-solving and decision-making abilities Ability to manage a high caseload under pressure Effective partnership working and negotiation skills What's on Offer Hybrid working (2-3 days in office) IT equipment provided Opportunity to make a tangible impact supporting vulnerable individuals off the streets into stable housing Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Marks Consulting Partners are currently looking for a Procurement Officer to work with one of our Local Authority clients in Essex. What the Job Will Be Doing Procuring suitable temporary accommodation and private rented sector (PRS) properties to meet housing demand Building and maintaining strong relationships with landlords, letting agents and accommodation providers Negotiating rental terms and securing cost-effective accommodation for households in housing need Carrying out property inspections to ensure accommodation meets statutory, health and safety, and quality standards Managing landlord relationships and ensuring service level agreements are maintained Supporting homelessness prevention by increasing the supply of suitable accommodation Working closely with Housing Options, Temporary Accommodation and Allocations teams to source appropriate properties Monitoring property availability, market trends and procurement performance to maximise housing supply Resolving issues relating to property standards, tenancy start dates and accommodation suitability Maintaining accurate records, contracts and procurement activity on housing management systems Ensuring all procurement activity complies with housing legislation, procurement procedures and organisational policies What You Will Need Experience working as a Procurement Officer, Property Procurement Officer or PRS Procurement Officer within a Local Authority or Housing Association Experience sourcing temporary accommodation or private rented sector properties Strong negotiation and relationship management skills with landlords and letting agents Good knowledge of homelessness legislation and the Homelessness Reduction Act 2017 Understanding of property standards, compliance and housing health and safety requirements Experience carrying out property inspections and suitability assessments Ability to manage competing priorities and work to challenging targets Strong communication and customer service skills Full UK driving licence and access to a vehicle (desirable)

Temporary Accommodation Reduction Officer East London Hybrid working Rate: £26.04 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: 36 hours per week Role Summary You will identify suitable households and match them with private rented sector properties secured through a range of housing schemes. The role will focus on preventing customers from entering temporary accommodation and helping existing households move into suitable, affordable private sector housing. What You Will Do as a Temporary Accommodation Reduction Officer Identify suitable customers and match them with available private rented sector properties. Complete thorough assessments of household needs, affordability and suitability before making offers. Consider property refusals and ensure decisions are made in accordance with statutory requirements. Prepare clear decision letters relating to property offers and the discharge of housing duties. Investigate and resolve queries relating to nominations, void periods and housing schemes. Maintain accurate customer records and ensure needs assessments remain up to date. Administer relevant housing schemes, including eligibility checks and payment arrangements. Reconcile invoices and arrange payments relating to accommodation schemes. What You Will Need as a Temporary Accommodation Reduction Officer Previous experience working in temporary accommodation, homelessness or housing options. Up-to-date knowledge of homelessness legislation, statutory guidance and relevant case law. Detailed knowledge of temporary accommodation suitability requirements. Experience assessing household needs, affordability and property suitability. The ability to draft complex correspondence and effective statutory decision letters. Strong customer service skills, including experience managing challenging or sensitive situations. The ability to negotiate effectively with customers, colleagues and external agencies. The ability to manage competing priorities and work effectively in a pressurised environment. What's on Offer £26.04 per hour. 36-hour working week. Initial three-month contract. Hybrid working arrangements. Opportunity to support a high-profile temporary accommodation reduction programme. Application Apply today or contact the consultant managing this Temporary Accommodation Reduction Project Officer vacancy to discuss the role in further detail.

Housing Reviews Officer - Local Authority Contract Are you an experienced Housing Reviews Officer with strong statutory homelessness review experience? This is an excellent opportunity for a specialist housing officer with experience in Section 202 reviews, Section 204 appeals, challenges to the suitability of temporary accommodation, and housing allocation review work. Work pattern: 1 day in the Office The Role As Housing Reviews Officer, you will independently review and determine statutory housing decisions in line with legislation, statutory guidance, case law and policy. You will manage complex evidence, assess legal risk and produce clear, balanced and defensible review decisions. You will play a key role in ensuring review decisions are fair, lawful, evidence-based and completed within statutory timescales. What You'll Be Doing Determining Section 202 homelessness reviews, temporary accommodation suitability reviews and discharge of duty decisions. Reviewing housing register, allocations and reasonable preference decisions in line with policy and statutory requirements. Analysing complex case files, legal submissions, medical evidence, safeguarding information and professional reports. Writing clear, legally robust review decision letters, including minded-to letters where required. Identifying legal, financial, operational and reputational risks and escalating complex matters with recommendations. Liaising with Legal Services, solicitors, advocates and Counsel on appeals, legal challenges and defended decisions. Providing technical advice, feedback and guidance to housing officers and managers to improve decision-making. Supporting responses to complaints, Ombudsman enquiries, Member enquiries and MP enquiries where specialist input is needed. About You Minimum 2 years' experience undertaking Section 202 homelessness reviews. Strong working knowledge of Section 204 appeals, homelessness legislation, suitability requirements and relevant case law. Experience producing legally sound, evidence-based and clearly reasoned review decisions. Solid knowledge of Parts VI and VII of the Housing Act 1996, the Homelessness Reduction Act 2017 and the Homelessness Code of Guidance. Experience handling complex homelessness, temporary accommodation or housing allocations casework. Excellent written communication, analytical reasoning and case management skills. Confidence working with sensitive information and vulnerable applicants in a professional, fair and respectful manner. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.

An exciting opportunity has emerged for a Housing Options Officer to join one of Adecco Public Sector's Local Authority clients in a temporary contract, initially for 3 months (but highly likely to be extended). Our client is based in Solihull in the West Midlands and this is a full time role for 37 hours per week, Monday to Friday. The successful candidate will be responsible for carrying out homelessness interviews, managing complex cases from initial contact through to conclusion, and making decisions in accordance with homelessness legislation. They will work closely with clients to assess housing needs, provide tailored housing advice and support, and, where appropriate, assist them in securing suitable accommodation. The role forms part of our clients' customer-focused frontline Homeless Services team and involves providing face-to-face advice on a range of homelessness and housing matters. The successful candidate will be required to work in the office twice a week on duty rota basis to ensure an excellent standard of customer service across the Housing Advice and Homelessness Service. Due to the busy nature of the role, the client is keen for applicants to possess previous experience of: Interviewing clients and resolving all housing problems. Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended). Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless. Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended. Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda. Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems. Administrative skills to manage caseload and work effectively in a team of 6-8 officers Ability to deal with very demanding service users and partners, and have strong IT and admin skills. Updating PHP's (Personal Housing Plans) As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role with a local authority client in the last three years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important. A car driver would be ideal (but is not essential) as you may need to visit clients in their homes. Only applicants who feel they meet the above criteria and can start on short notice (2 weeks' maximum) need apply.

Job Title: Temporary Accommodation Officer Location: Croydon, Hybrid - 3 days office based / 2 days remote Hourly rate 20.74 PAYE / 27.39 UMB Per Hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Role purpose: Temporary Accommodation Officer to manage our emergency and temporary housing portfolio. You'll play a vital role in ensuring safe, habitable, and well-managed accommodation for homeless clients, while working collaboratively with landlords, service providers, and internal teams. Key Responsibilities Manage temporary accommodation tenancies and resolve tenancy breaches, including anti-social behaviour. Conduct regular property inspections, occupancy checks, and end-of-tenancy reviews. Liaise with landlords and providers to ensure timely repairs and compliance with health and safety standards. Support clients with tenancy sustainment, including budgeting, benefit claims, and referrals to support services. Prepare and process accurate financial schedules, bond claims, and rent adjustments. Collaborate with Children's Services to support care-leavers and vulnerable families. Represent the council in court proceedings and at evictions when necessary. Knowledge, skills and experience: Strong knowledge of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and related welfare policies. Experience in housing management, property inspections, or homelessness services. Excellent communication and negotiation skills. Ability to manage a complex caseload and work under pressure. A collaborative approach to working with internal teams and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)