18 jobs found

Summary of the role: As Service Development Manager, you will oversee the evolution of the service desk, working with our offshore teams to integrate Learning and Development (L&D), Quality Assurance (QA), Business Continuity and Regulatory Compliance to support high-volume operations in the client environment for SMETS and Switching services. Reporting to the Service Centre Manager, this role will ensure that our colleagues are equipped to handle client requirements and deliver service excellence across the utilities industry. You will partner closely with the Customer, Change and Continuous Improvement Manager and the Service Desk Performance Manager to align site capabilities with operational KPIs, contributing to the smart meter ecosystem. Responsibilities As part of your duties, you will be responsible for: Leading site development initiatives, including the creation of a SMART Academy of progression across the employee life cycle, from new starter to retirement. Acting as the responsible owner of content for the client knowledge hub. Designing and delivering L&D programmes for service desk teams, focusing on smart meter technologies, query resolution and compliance training to maintain high operational standards. Using our digital QA systems to evolve and monitor service desk performance, conducting audits on processes, assessing compliance, and executing triage processes. Ensuring regulatory compliance across the service desk, adhering to OFGEM licence conditions, SEC/REC requirements and cybersecurity standards (ISO 27001, NIST-aligned controls), and preparing for and managing audits, including Independent Compliance Officer (ICO) reviews. Collaborating on cross-functional projects, such as integrating L&D with continuous improvement efforts and aligning QA metrics with performance dashboards for real-time insights. Conducting skills audits and tracking site development KPIs (e.g., training completion rates, audit pass rates, compliance adherence). Reporting progress and driving proactive enhancements. Working in close partnership with our clients' knowledge and training teams to ensure alignment and shared best practice. Monitoring and reporting on customer satisfaction metrics (e.g., Customer Effort Score - CES) and leading a cultural shift from incident triage to continue our pathway of CS transformation, intelligent service, and industry leadership through initiatives that ensure better information and advice, reduce industry waste and enhance connectivity, resilience and efficiency. Qualifications Qualifications and experience we consider to be essential for the role: Bachelor's degree in Business Management, Energy Systems or Regulatory Affairs; certifications in QA (e.g., ISO Lead Auditor), L&D (e.g., CIPD), or compliance (e.g., CQA) are preferred. 7+ years in service/operations management within regulated industries such as energy or telecoms, ideally with hands-on experience in smart metering, user interfaces or L&D and compliance programmes. Proven track record in developing L&D programmes and QA systems, ideally involving energy data networks or switching services. Skills and Personal attributes we would like to have: Expertise in regulatory frameworks (OFGEM, SEC) and QA tools for compliant process optimisation; strong project management skills. Commitment to people development, with experience in training design and delivery and cultivating a compliance-first culture in line with our zero-tolerance policies. Ability to drive cultural shifts towards a learning culture. Analytical mindset for auditing and risk assessment, combined with excellent organisational skills. A one-team-oriented approach, excelling in forging collaborative environments to support our client's goals. As part of a leading global analytics and digital solutions company, you can look forward to: A market competitive package and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL , we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). We are committed to equality, diversity and inclusion and welcome applications from all backgrounds. To be considered for this role, you must already be eligible to work in the United Kingdom.

White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in East London who are looking to appoint a Mobile Estate Manager for the 3 months ongoing, at the rate of 19.32 per hour umbrella Job responsibilities To lead and supervise the Caretaking Service across all areas on a pro rata basis, covering weekends. To carryout bulk refuse collections, minor repairs, covering caretaking duties, pressure washing service and other associated duties. To organise and set work rotas for the mobile team staff ensuring that appropriate levels of staffing are maintained at all times. Management of staff performance to meet organisational aims and objectives, including implementation of Clarion's Performance Review, to include 1:1 supervision sessions. To maintain all performance information and data in relation to bulk refuse, minor repairs, special projects. To work as part of the Team on a rota basis including working on weekends in order to ensure a full efficient service is provided. To assist in the production of regular reports on all aspects of the team as required. To attend evening meetings as required. To manage the Team, including work allocation, monitoring and supervision, ensuring corrective action is taken where appropriate. To encourage and motivate staff to work effectively as a team and on their own. To assist in the development and training of staff and using high performance coaching techniques to motivate staff to their full potential. To assist in the production of management reports that may be used in connection with formal action. To provide information for managers to answer correspondence from residents and their representatives, members, M.P.'s etc. on matters associated with the Mobile Team, within target timescales and with due consideration of the quality of response provided. To provide quality information to the appropriate managers or any other appropriate Senior Officer, for dealing effectively with complaints. Responsibility for ensuring that a safe working environment is provided for all employees under your control, including the provision of such information, instruction and supervision as is necessary. To assist in the ordering, distribution, storage and use of materials and equipment, ensuring Health and Safety legislation is observed and ensuring that staff has adequate supplies to carry out their duties. To assist in the induction and training of staff To drive / load a rapid response bulk refuse collection vehicle and collect bulk refuse and unwanted items from various internal and external locations where required. To dispose of the refuse at designated sites manually or by using mechanical aid such as a tipping vehicle. To carryout minor repairs within internal and external areas where required. To carryout deep cleans with the use of machinery, such as pressure washer, floor scrubbers on internal and external areas on the estates as well as general cleaning and other estate duties where required. To provide relief caretaking on various estates across all areas where required. To drive and operate all vehicles, machines and equipment across the range of the Mobile Team Services, after suitable training and subject to any licence restrictions. To safely and efficiently operate all vehicles and machinery, with due regard to health and safety requirement, the Highway Code and any localised driving conditions / restrictions. To collect and transport for disposal / recycling all items of bulk refuse on estates, working closely with other teams within estates services, e.g. caretakers. To safely dispose of collected refuse at designated waste refuse sites. Responsible for vehicle safety and cleanliness (including weekly washing of any vehicle allocated) and relevant maintenance and defect reporting. Ensure safety checks are completed on a daily basis before commencing work. To transport goods and materials using fleet vehicles between various sites as required. To carryout minor repairs as directed, ensuring the safe storage of all equipment and adher Should your skills match the above please send through your updated CV. Eden Brown is acting as an Employment Business in relation to this vacancy.

Trade Waste Business Support Officer Salary: £30,287 to £33,268 per annum (pro rata) Location: Waterbeach/Cambourne Job Type: Part-time (2.5 days/week), Office-based with occasional hybrid working Contract: Rolling monthly, with potential to extend REED Business Support are representing our client who are seeking a dedicated Trade Waste Business Support Officer to join their team ASAP. This role is crucial in supporting our waste and environment services through meticulous data and account analysis, ensuring operational efficiency and innovation in our processes. Day-to-day of the role: Produce and manage reports, correspondence, presentations, and other documentation with accuracy. Maintain precise records using the organisation's admin/finance/management systems. Facilitate project management processes and support operational and administrative functions. Provide advice, guidance, and information to a diverse range of audiences through excellent verbal and written communication skills. Occasionally travel to off-site destinations to support events and conferences and support officers at evening meetings as needed. Required Skills & Qualifications: A good level of general education, including GCSEs or equivalent in English and Maths (grade C or above). NVQ level 3 in Business Administration, Customer Services, or a related field. Proficient keyboard and mouse skills for various tasks. Experience with Tascomi Software and Microsoft Office packages (Word, Excel, etc.). Understanding of South Cambridgeshire District Council's structure and the inter-linkages within Corporate Areas. Demonstrable knowledge and experience in office practices and procedures, including financial, administrative, and operational aspects. Knowledge and understanding of food safety and health and safety regulations. Benefits: Competitive pro-rata salary. Flexible working options with occasional hybrid work. Involvement in significant projects with opportunities for professional growth and development. To apply for the Trade Waste Business Support Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Head of Technology - PE-Backed B2B Data & Intelligence Business Remote-first (occasional London) 130,000 + 20% bonus Maxwell Bond has been exclusively retained to find a Head of Technology for a well-established B2B data, insights and subscription intelligence business. Private equity-backed and growing strongly internationally, it's investing seriously in people, product and technology for its next phase of growth. This is not a back-office IT Director role, and it's not one for a pure architect either. Reporting to a genuinely impressive Chief Product Officer, you'll be the commercial technology leader who makes the whole technology estate work harder: owning the core business platforms (enterprise CRM, finance/ERP, Azure/M365), holding a premier MSP and external development partners to account, and treating technology spend as a value-creation lever rather than a cost centre. The wider business has a commercially savvy, stable team with limited attrition, and technology has deliberately been run lean, led through third parties, offshore teams and vendors, which is exactly why this hire matters. As the Head of Technology you'll own: The technology infrastructure roadmap that lets the business launch new products, campaigns and commercial models at pace, including bringing AI into a genuinely data-rich environment that's ready to move on it Vendor and MSP governance: SLAs, uptime, licensing and contract value, someone who knows what good looks like and isn't shy about demanding it Security, compliance and resilience end to end: GDPR, SOC2, Cyber Essentials+ and disaster recovery across customer and financial data Cost and TCO optimisation: rationalising the application stack, auditing SaaS licensing, and freeing up budget to reinvest in growth The successful Head of Technology - what we're looking for: A technology leader who's operated in a regulated, data-driven environment, financial services, fintech, insurance or B2B information services Proven third-party and vendor management at scale; you've run an outsourced-heavy estate (ideally including Salesforce and Azure) and got real value from it Commercial instincts: comfortable in front of a PE board, energised by a business that's investing to grow, and sharp on where money is well spent versus wasted The pragmatism to keep the lights on flawlessly while building for what comes next Desirable: you've introduced AI into an established data-led business and worked hand in hand with product leadership to do it The business is remote-leaning for this role, but you'll need to be within sensible reach of London for occasional time in the office to meet the team and build relationships - this genuinely opens the search to candidates nationally. If this sounds like you, apply now or contact Steven Jagger or Megan Blackett for a confidential conversation.

We are seeking temporary Contracts and Data Officers to support waste disposal and HWRC contracts within a busy local authority service. The role includes monitoring contractor performance, analysing complex payment mechanisms, ensuring accurate reporting, validating invoices, and processing payments, alongside managing stakeholder queries, attending contract meetings, and undertaking site inspections. This is a fast-paced role in a regulated environment requiring strong analytical skills and attention to detail. An understanding of contract management within a regulated environment (waste/local authority) experience is desirable. Responsibilities:- Assist with work allocation, recruitment, motivation, training, welfare and discipline issues as appropriate, proactively managing conflicting demands from clients, customers and services users. To assist with the management of all procedural aspects and data specific elements of managed contracts in line with their individual contract conditions, performance targets and budgets. Lead on resolving complex queries, issues and disputes arising from customers and contractors, ensuring the delivery of a seamless service including dealing with complaints and difficult customers. Provide professional advice, guidance and information to a range of stakeholders. To be responsible for the identification of any breaches of contract conditions or performance standards and to assist in agreeing appropriate remedial actions. To assist with the cyclical and/or bespoke procurement activities required to be completed to ensure value for money. To be responsible for and ensure that areas and facilities relating to a managed contract which are utilised by service users are fit for purpose and meet the needs and aspirations of those service users. To ensure all Business Continuity Plans relating to managed contracts are robust and fit for purpose. To be responsible for maintaining and updating the service Contract Register and identifying opportunities for development and efficiency. Undertake detailed electronic data submissions and returns, using multiple software platforms and reporting tools. Liaise, negotiate, influence and collaborate with internal and external stakeholders including Area Councils, councillors, managers, employees and members of the public, government departments and partnership agencies. Undertake performance management and complex data analysis and interpretation, promoting quality practice and service delivery, ensuring continuous improvement. Contribute to the development of service strategies, policies and forward planning short term and long term. Undertake accurate calculation and timely processing of financial information, maintaining controls in accordance with legislation and procedures, ensuring information is stored accurately, appropriately and confidentially, minimising fraud and overpayments. Keep abreast of wider service developments as well as maintain knowledge of local and national regulations, policies and procedures to enhance the service accordingly, to satisfy internal and external demands. Education & Training Level 3 (e.g. ILM level 3 / NVQ Level 3 or equivalent vocational/technical qualification) Relevant Experience Experience of policy and procedure formulation and implementation. Experience in performance management, setting targets, plans and monitoring performance. Experience in research and development activity including data analysis and performance reporting. Experience in the key principles of contract management, contract law and procurement. Significant experience of financial control mechanisms. Skills and Abilties Excellent communication, negotiation and interpersonal skills with the ability to deal with a variety of internal and external stakeholders. Ability to work at senior levels within an organisation and partnership agreements, sometimes in areas of tension and conflict. Strong organisation and time management skills with the ability to work under pressure, being self-motivated and able to use own initiative under minimal supervision. Ability to produce quality documentation including reports, ensuring they are suitable for particular audiences. Ability to organise and prioritise conflicting workloads. Strong organisation and time management skills with the ability to work under pressure, being self-motivated and able to use own initiative under minimal supervision. Ability to effectively manage projects and processes to deadlines. Ability to apply creative skills to develop innovative service improvements.

Facilities Officer Location: Swindon Salary: 32,916 - 42,057 (dependent on experience) Hours: Full Time Join Our Team We are looking for a proactive, reliable, and hands-on Facilities Officer to join our team. This is an excellent opportunity for someone with maintenance or facilities experience who takes pride in creating a safe, secure, and well-maintained environment. Working closely with the Facilities Manager , you will play a key role in the day-to-day upkeep of the school, ensuring our buildings and grounds remain safe, functional, and welcoming for pupils, staff, and visitors. The Role As a Facilities Officer, you will be responsible for a wide range of maintenance and site duties, including: Assisting with the repair and maintenance of school buildings and grounds. Carrying out minor repairs, decorating, porterage, waste management, and general site maintenance. Locking and unlocking the school site, including occasional evening lock-ups following school events. Responding promptly to maintenance issues and site call-outs. Assisting with fault finding and maintenance of site equipment. Supporting the Facilities Manager and deputising in their absence when required. Working safely in accordance with Health & Safety legislation and school procedures. Acting as a First Aider (training provided if required). Liaising professionally with staff, contractors, suppliers, parents, and visitors. Helping maintain a safe, secure, and positive learning environment for all. What We're Looking For We're looking for someone who has: Experience in building maintenance, repairs, or facilities management. Practical DIY and maintenance skills with the ability to use a range of hand and power tools. Good knowledge of Health & Safety practices. Excellent organisational skills and the ability to prioritise workloads. The ability to work independently as well as part of a team. Strong communication skills and a professional approach. A flexible attitude, including occasional evening work when required. A full, clean UK driving licence. Desirable Previous facilities or site experience within a school or educational setting. Working at Heights certification. First Aid qualification. Knowledge of risk assessments and method statements. Good IT skills, including Microsoft Office. What We Offer A varied and rewarding role where no two days are the same. Ongoing training and professional development. Supportive colleagues and leadership team. The opportunity to make a real difference within a thriving educational environment. Pension scheme and other employee benefits. Safeguarding The successful applicant will be expected to share our commitment to safeguarding and promoting the welfare of children and young people. An enhanced DBS check and satisfactory references will be required before appointment. If you're a practical, motivated individual looking for a rewarding facilities role within education, we'd love to hear from you. Apply today!

Position: Maintenance Operative Location: Peterborough Hours: Flexible work patterns, including on-call requirements What You'll Do: As a Maintenance Operative, you will take on a variety of responsibilities, bringing your trade skills to the forefront while ensuring compliance with safety standards and delivering exceptional service. Your day-to-day tasks will include: Specialist Trade Services: Provide expert trade services that meet certified standards and assist colleagues in fault-fixing. Technical Advice: Offer valuable technical support to enhance the maintenance section's effectiveness in your trade area. Safety Compliance: Ensure the safety of all users by adhering to building standards and checking relevant property reports before work begins. Furniture Repair: Repair or replace Serco-supplied furniture in compliance with Home Office Contracts. Materials Management: Procure materials from approved suppliers, keeping precise records of transactions for accountability. Waste Disposal: Remove and dispose of waste responsibly, recycling whenever possible. Garden Maintenance: Carry out garden maintenance tasks to keep properties in pristine condition. Cleaning Duties: Identify cleaning needs and address them promptly to maintain a tidy environment. Work Scheduling: Prioritise and complete all allocated work in advance of deadlines, ensuring properties meet contract standards. Stakeholder Liaison: Act as the point of contact for all stakeholders related to the properties you manage. What We're Looking For: Skills & Experience: Proficiency in trade services, technical advice, and safety compliance. Experience in furniture repair, waste disposal, and garden maintenance is a plus! Problem-Solver: A proactive approach to identifying and addressing maintenance issues. Team Player: Ability to work collaboratively with various stakeholders, including housing officers and local authorities. Flexibility: Willingness to work varied hours and be on-call for emergency maintenance needs. Why Join Us? Impactful Work: Your contributions will directly enhance the living conditions and safety of many individuals. Supportive Environment: Join a team that values your expertise and supports your professional development. Dynamic Challenges: Every day presents new opportunities to learn and grow in your trade. Ready to Make a Difference? If you are enthusiastic about providing top-notch maintenance services and are ready to take on this exciting challenge, we want to hear from you! Join our client's maintenance team and help create a safe and welcoming environment for all! Apply today and let's build a brighter future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Trusts & Grants Officer Salary: £31817 per annum Location: Midlands Wide, Hybrid Working (2 Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more Reporting to: T rusts, Grants & Foundations Fundraising Manager FareShare Midlands is the region's largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we're fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot by going to our website. The Role The Trusts & Grants Officer is responsible for delivering income from trusts, foundations and statutory funders through proactive prospect research, high quality applications, relationship management and timely reporting, contributing directly to FareShare Midlands' income targets and growth plans. Trusts & Grants Delivery Manage a portfolio of trust, foundation and grant funders Writing applications and reports Budget management for restricted funds Working with FSM and FSUK colleagues on bids Build strong relationships with programme officers, grant managers, funding panels. Managing restricted funding compliance Coordinating evaluation and evidence collection for funder reports Monitoring funder requirements and deadlines Pipeline Development & Prospect Research Identify a pipeline of new opportunities in trusts, grants, foundations and corporate to secure new income for FareShare Midlands Maintain a rolling 12 to 18 month pipeline Regular prospect research using databases (e.g. funds online, the charity commission website, idox etc) Prioritising opportunities by value, likelihood and strategic fit Assisting on project development working with colleagues to build in the needs and preferences of funders to ensure projects can attract support Funder Stewardship & Reporting Professional stewardship of trusts and foundations funders Managing funder communications in line with grant agreements Working with the stewardship officer and comms team to identify and develop impact stories and relevant data. Communication Writing funder-facing materials Ensuring clarity, evidence and compliance in all submissions Coordinating case studies and impact data for bids Compliance, Monitoring & Administration Application tracker ownership Reporting calendar management Income forecasting for trusts & grants Document management for funder requirements You will be successful in this role by: Consistently securing income from trusts, foundations and statutory funders in line with agreed targets Maintaining a strong, well-researched pipeline of trust and grant opportunities Submitting high-quality funding applications and reports to deadline Achieving a healthy success rate across applications through strong prospecting and proposal quality Ensuring full compliance with restricted funding requirements Building positive, professional relationships with funding partners Providing accurate income forecasting and pipeline reporting Bringing creativity and passion in communicating FSM's central mission to inspire funders to support us. Essential Demonstrable experience of restricted funding Ability to manage multiple deadlines Strong analytical and written skills Confidence working with budgets and impact data Experience of supporting or developing fundraising partnerships and maximising fundraising opportunities Experience of securing gifts from trusts, grants and foundations Experience in writing compelling funding applications and impact reporting Experience in prospecting for new business and stewarding donors face to face Willingness to work flexibly including events and occasional weekends. To subscribe to the ethos, vision and mission of FareShare Midlands Full clean driving license and have access to a vehicle so that travel between depots or to stakeholder meetings is possible (all travel costs reimbursed) Skills, knowledge and abilities Knowledge of trust, grant and foundation fundraising, particularly around restricted funding Excellent communication skills, good persuading skills and good writing skills Excellent numeracy skills and use of Excel Good relationship building skills, both inside and outside an organisation Ability to work to meet objectives and deadlines Ability and experience of working well in a team Values and behaviours A commitment to Equal Opportunities An appreciation of FareShare Midlands' mission and vision Flexibility of approach and ability to work in a team Proven ability to develop and maintain good working relations, with both internal and external audiences How to Apply: If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV. We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. Closing date for applications is Wednesday 22nd July 2026.

Our client is looking for a Contracts and Data Officer to support waste disposal and HWRC contracts within a busy local authority service in Barnsley on a temporary contract The Role: Includes monitoring contractor performance Analysing complex payment mechanisms Ensuring accurate reporting Validating invoices, and processing payments Managing stakeholder queries Attending contract meetings This is a fast-paced role in a regulated environment requiring strong analytical skills and attention to detail An understanding of contract management within a regulated environment (waste/local authority) experience is desirable Requirements: Level 3 (e.g. ILM level 3 / NVQ Level 3 or equivalent vocational/technical qualification) Basic DBS required Experience of policy and procedure formulation and implementation Experience in research and development activity including data analysis and performance reporting Experience in performance management, setting targets, plans and monitoring performance Experience in the key principles of contract management, contract law and procurement Significant experience of financial control mechanisms Strong organisation and time management skills with the ability to work under pressure, being self-motivated and able to use own initiative under minimal supervision. Ability to organise and prioritise conflicting workloads The role is office based working Monday to Friday

Contracts and Data Officer Barnsley PAYE: £16.35 per hour Role We are seeking temporary Contracts and Data Officers to support waste disposal and HWRC contracts within a busy local authority service. The role includes monitoring contractor performance, analysing complex payment mechanisms, ensuring accurate reporting, validating invoices, and processing payments, alongside managing stakeholder queries, attending contract meetings, and undertaking site inspections. This is a fast-paced role in a regulated environment requiring strong analytical skills and attention to detail. An understanding of contract management within a regulated environment (waste/local authority) experience is desirable. Essential Experience Experience of policy and procedure formulation and implementation. Experience in performance management, setting targets, plans and monitoring performance. Experience in research and development activity including data analysis and performance reporting. Experience in the key principles of contract management, contract law and procurement. Significant experience of financial control mechanisms. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

My client is looking for a Project Manager who will deliver and be responsible for the management of a number of waste infrastructure projects and will support a portfolio of technical projects including Carbon reduction initiatives. This Project Manager, who will join the team that is responsible for leading the delivery of major waste management projects in the wider north London area will ensure the waste infrastructure and wider operation provides excellent environmental outcomes. The Project Manager will join the client organisation to meet the vision of creating waste management facilities in which local communities take pride and will be a model for public sector project delivery and achieve exemplary health, safety, well-being and environmental standards in construction. The responsibilities of the postholder include (but not limited to): Stakeholder Management will be critical to the success of complex infrastructure projects This will include elected members and senior officers across the regions, construction contractors, future operators and Regulatory bodies. Quality Management: Key responsibilities of the Project Manager include managing aspects of the engineering and construction quality assurance. End-to-End Project Leadership: The Technical Project Manager will be responsible for the overall planning, execution, and completion of assigned projects, ensuring they are delivered on time, within budget, and to the required quality standards. This includes managing project teams, coordinating with stakeholders, and overseeing all aspects of the engineering, procurement and construction processes. Stakeholder Engagement: Collaborate with clients, contractors, and operational teams to ensure alignment of project goals with operational needs and stakeholder expectations. er the project successfully. Technical Guidance: Provide technical oversight in waste infrastructure development, ensuring designs are fit for purpose and align with operational and environmental standards. Regulatory Compliance: Liaise with statutory regulators (e.g. Environment Agency and water company) and ensure projects meet all regulatory and environmental compliance requirements. If this describes you then please send your CV at the earliest opportunity via the system.

Salary: 30,000 per annum plus Veolia benefits Hours: 40 hours per week, Monday to Friday 8.30am - 5.00pm Location: Clay Lane Depot, High Wycombe (including travel to London Road and Dropmore Road depots) When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Access to our people's pension scheme - Free physiotherapy service - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - Ongoing training and development opportunities, allowing you to reach your full potential - 24 hour access to a virtual GP, 365 days a year, for you and family members in your household What you'll be doing; Develop strategies for reducing contamination of residential recycling streams Lead projects to encourage compliance with new Simpler Recycling legislation Work collaboratively with Buckinghamshire Council Officers to develop and deliver projects Conduct site visits and area assessments to identify problem zones and improvement opportunities. Engage in community outreach and engagement activities. Document and track community feedback and suggestions. Develop and maintain project documentation, progress reports and action plans. Implement standardised processes for data collection and reporting. Monitor project timelines and ensure deliverables are met. Perform geographic area analysis and needs assessment. Handle project documentation and reporting responsibilities. Manage stakeholder relationship management. Focus on sustainable solution development. Conduct compliance monitoring and tracking. Coordinate cross-functional team activities. Prepare effective communication material for residents. Prepare reports and present information. Deliver service training to operational waste and recycling collection crews. What we're looking for; Essential Full UK Driving Licence. Good understanding of Google Suite, specifically Slides, Sheets & Docs. Good attention to detail skills Excellent verbal and written communication skills Desirable Prior experience of knowledge of the Waste Industry. Understanding of behaviour change and environmental communication projects. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Astute's Power Team is partnering with a leading power generation and engineering services provider, recognised for its expertise in steam plants, piping systems, and industrial maintenance, to recruit a Business Development Manager for its remote-based role with periodic travel to Cardiff. The strategically important Business Development Manager role comes with a competitive salary, performance-based incentives, and flexible working. If you're a Business Development Manager and are looking to work for an organisation that is committed to growth, safety, and operational excellence, then submit your CV to apply today. Responsibilities and duties of the Business Development Manager role Reporting to the Chief Sales Officer / Managing Director you will: Drive growth by identifying and securing new business opportunities in steam plant, piping, and ancillary equipment repair and upgrade projects. Develop and sustain strong relationships with utilities, EPC contractors, and industrial clients, including waste-to-energy operators. Lead the preparation of tenders, proposals, and contracts to successfully secure new projects. Ensure the safe, timely, and efficient delivery of maintenance, repair, and upgrade works on boilers, turbines, piping systems, and ancillary plant. Take ownership of budgets, schedules, manpower planning, and subcontractor management, ensuring full compliance with HSE and quality standards. Introduce and maintain systems to track performance, costs, and client satisfaction, fostering continuous improvement. Mentor and guide multidisciplinary teams, aligning operational performance with long-term business strategy. Act as a company representative at industry forums, technical conferences, and key client meetings. Professional qualifications We are looking for someone with the following: Bachelor's degree in Engineering, Business, or a related discipline, with preference for Mechanical, Power, or Industrial Engineering. A large network in the Energy from Waste or Combined Cycle Gas Turbine market. A minimum of 7 years' experience within power generation, industrial maintenance, or heavy engineering services. In-depth technical expertise across steam plants, piping systems, boilers, turbines, and associated ancillary equipment. Demonstrated success in driving business development while delivering complex projects to a high standard. Comprehensive knowledge of HSE regulations, compliance frameworks, and quality management practices. Personal skills The Business Development Manager role would suit someone who is: Commercially astute with strong business development capabilities. Able to balance revenue growth with operational excellence. A strong leader with excellent negotiation and client relationship skills. Analytical, problem-solving, and confident in decision-making. Customer-focused with a drive for reliability and efficiency. Capable of managing multiple complex projects simultaneously. Comfortable with P&L responsibility and forecasting revenue. Salary and benefits of the Business Development Manager role Competitive salary plus performance-based incentives. Opportunity to lead high-value projects in the power generation and piping services sector. Long-term career development within a highly specialised technical field. Flexible, remote-based role with supportive leadership and collaborative culture. INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.

Astute's Power team is exclusively partnering with Seabank Power to recruit a Compliance Officer for its Combined Cycle Gas Turbine (CCGT) power station in Bristol. The Compliance Officer role comes with a starting salary of 40,000 with flexibility for the right candidate + benefits. If you're a Compliance Officer and are looking to work for an organisation that offers a professional and friendly working environment, an on-going training and development program and a performance culture that encourages success then submit your CV to apply today. Responsibilities and duties of the Compliance Officer role Reporting to the HSE/Compliance & Performance Engineer, you will: Take charge of legal and other non-regulatory compliance requirements, internal HSE audits, DSE requirements, fire safety, task audits and site inspection. Deputise for incident reporting and investigation, confined space safety, reviewing HSE suggestions and concerns, safety rules audits, emergency exercises, reviewing plant modification requests, process safety management, HSE meetings, ISO45001/14001 Management System certification, external HSE audits and contract management/supervision. Assist with HSE KPIs and power station performance reporting. Be expected to have a level of involvement in liaison with and reporting to regulatory authorities, waste management and attend HSE conferences and forums. Professional qualifications We are looking for someone with the following: Holding a recognised HSE qualification such as IOSH or NEBOSH is beneficial but not imperative. Strong understanding of HSE principals. ISO 45001 / 14001 Personal skills The Compliance Officer role would suit someone who is: An individual who can operate both independently and as part of a team. Capable of working with and alongside others as required across a range of departments. Strong IT skills Able to work flexibly and on your own initiative. Possessing strong interpersonal and communication skills. Having a can-do attitude - prepared to get hands on when necessary to achieve the company objectives e.g. confined space atmosphere testing. Salary and benefits of the Compliance Officer role Starting salary of 40,000 with flexibility for the right candidate. Additional overtime (x1.5) available as required and during outage periods. Private medical, annual bonus, salary sacrifice pension, flexible working, social events, cycle to work and EV leasing schemes. Monday to Friday working hours INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.

Job title: Industry Regulation Permitting Officer Role ID: 202603 Location: Flexible Grade/Salary range: 5: £36,246 - £39,942 Working pattern: Full time Contract type: Permanent Closing date: 28/09/2025 The role Are you ready to make a real difference? Join us in a pivotal role where your scientific expertise will help protect Wales' environment and public health, while supporting sustainable industrial growth. As a Permitting Officer, you will be required to work both independently and collaboratively to assess complex environmental permit applications across a diverse range of large industry sectors in Wales, from refineries and waste incineration to food production, metals processing, and activities involving radioactive substances Using your strong scientific background (particularly in chemistry and maths), you'll carry out robust technical assessments in line with legislation, technical guidance, NRW policies and procedures. Your decisions, to issue, refuse, or vary permits, will directly influence how major industries operate, ensuring they meet environmental standards and adopt best practices. You don't need to be an expert in every sector. Based on your experience, you'll lead on specific areas, becoming a trusted specialist within our team. Whether your background is regulatory or operational, your insights will be key to shaping smarter, more resilient environmental regulation. Beyond permitting, you'll play an active role in engaging with internal and external stakeholders to resolve technical queries, contribute to work planning and drive process improvements. You'll also participate in industrial cluster groups and help embed the principles of Sustainable Management of Natural Resources (SMNR) into our regulatory frameworks - ensuring our approach remains forward-thinking, integrated, and impactful. This is your chance to be part of a progressive organisation, working at the intersection of science, policy, and industry - all while helping to safeguard Wales' natural resources for future generations. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About Us The role sits within a small closely working team of specialists that share knowledge, experience, and best practice. You will be responsible for supporting, mentoring and training of your peers to facilitate risk based decisions to produce robust enforceable permits. What you will do Determine the outcome of complex Environmental licence/permit applications through sound decision making for applications for their assigned regime by carrying out appropriate technical assessment in accordance with NRW policies and procedures where available, and issue, refuse or vary permits to time and budget. Determine applications using a range of technical guidance and technical software and/or modelling programmes as required by your assigned regime. Aid technical development of permitting officers within your assigned permitting team, through direct coaching and by supporting the delivery of the Technical Development Framework using your expertise in your related area. Represent the permitting team in your area of expertise on relevant internal technical groups, and internal/external stakeholder meetings. Act as lead for complex permit/licence determinations, including less complex nationally significant infrastructure projects. Co-ordinate and lead in preparing defence in relation to legal challenges against permit decisions. Provide technical support in your subject matter area to operational teams to include pre-application advice and support the delivery of structured training as required. Contribute to improved efficiency and performance of the permitting team, identify opportunities for changes to process and guidance and support a culture of continuous improvement for both your assigned regime and for across regime working. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Knowledge of the relevant legislation and how it relates to the permitting process. Practical experience of assessing relevant licence/permit applications or using them in a compliance role. Track record of delivering timely optimal solutions by effective information analysis and risked based decisions. Experience of coaching and mentoring skills. Experience of customer service delivery and the ability to influence and persuade to achieve environmental outcomes. Experience of delivering process improvements/efficiencies. Welsh Language Level requirements: Essential: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Please note if you do not meet the level A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

My client is looking for a Project Manager who will deliver and be responsible for the management of a number of waste infrastructure projects and will support a portfolio of technical projects including Carbon reduction initiatives. This Project Manager, who will join the team that is responsible for leading the delivery of major waste management projects in the wider north London area will ensure the waste infrastructure and wider operation provides excellent environmental outcomes. The Project Manager will join the client organisation to meet the vision of creating waste management facilities in which local communities take pride and will be a model for public sector project delivery and achieve exemplary health, safety, well-being and environmental standards in construction. The responsibilities of the postholder include (but not limited to): Stakeholder Management will be critical to the success of complex infrastructure projects This will include elected members and senior officers across the regions, construction contractors, future operators and Regulatory bodies. Quality Management: Key responsibilities of the Project Manager include managing aspects of the engineering and construction quality assurance. End-to-End Project Leadership: The Technical Project Manager will be responsible for the overall planning, execution, and completion of assigned projects, ensuring they are delivered on time, within budget, and to the required quality standards. This includes managing project teams, coordinating with stakeholders, and overseeing all aspects of the engineering, procurement and construction processes. Stakeholder Engagement: Collaborate with clients, contractors, and operational teams to ensure alignment of project goals with operational needs and stakeholder expectations. er the project successfully. Technical Guidance: Provide technical oversight in waste infrastructure development, ensuring designs are fit for purpose and align with operational and environmental standards. Regulatory Compliance: Liaise with statutory regulators (e.g. Environment Agency and water company) and ensure projects meet all regulatory and environmental compliance requirements. If this describes you then please send your CV at the earliest opportunity via the system.