Continuous Improvement Officer

Location: Bournemouth - Hybrid (Home and Civic Offices)
Rate: 29.24 per hour
Hours: 37 hours per week
Contract: Fixed-term until December 2026

We are looking for an experienced Continuous Improvement Officer to lead performance management, data analysis and service improvement activity across a range of business areas.

You will use data and insight to support decision-making, improve processes and help teams deliver better outcomes. The role will involve developing performance frameworks, producing meaningful reports, ensuring data quality and working with managers to identify opportunities for improvement.

• Lead the collection, analysis and reporting of performance data and management information.
• Develop and improve reporting frameworks, dashboards and performance measures.
• Ensure data quality, integrity and governance standards are maintained.
• Provide insight and recommendations to support service improvement and business planning.
• Manage and support a small team, developing capability and performance.
• Work with stakeholders to translate complex analysis into clear actions and improvements.

You will have strong experience in data analysis, performance management and service improvement, with the ability to communicate complex information clearly to senior stakeholders.

You will bring:

• Experience producing management information reports and performance frameworks.
• Knowledge of data protection and information governance.
• Experience leading teams and managing improvement activity.
• Strong analytical, communication and problem-solving skills.
• Experience working across multiple teams or partner organisations.

Hybrid working Bournemouth 37 hours per week 29.24 per hour Contract to December 2026

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.