Lead exceptional guest experiences in a luxury hospitality environment. We are recruiting for an experienced, hands on Customer Care Manager to lead Front of House operations and inspire a high performing team to deliver outstanding service at every stage of the guest journey. This is a fantastic opportunity for a Customer Care Manager that is a passionate hospitality leader who thrives in a guest focused environment and enjoys leading from the front. You will be situated within one of the most renown and and leading luxury retreats in the UK and is a location you can genuinely be proud to be a part of. The Role You'll oversee Reception, Reservations and key guest facing operations, while supporting the smooth running of the food and beverage offering. As part of the Duty Management team, you'll play a pivotal role in the day to day operation of the retreat, ensuring exceptional service, operational excellence and an unforgettable guest experience. What You'll Be Doing Lead, coach and motivate the Customer Care team to deliver exceptional service. Oversee Reception, Reservations and guest communications. Support front of house food and beverage operations. Drive consistently high guest satisfaction and service standards. Resolve guest concerns with professionalism and confidence. Work closely with all departments to ensure seamless daily operations. Act as Duty Manager, taking responsibility for the operation during your shifts. Ensure compliance with company policies, health & safety and operational procedures. About You You'll bring: Management experience within luxury hospitality, boutique hotels, wellness, premium restaurants or similar environments. A proven background in leading customer facing teams. Experience overseeing front of house and/or food service operations. Confidence handling guest feedback and service recovery. Familiarity with hospitality booking systems and Microsoft Office. Excellent leadership, communication and organisational skills. Most importantly, you're a positive, hands on leader who is passionate about creating memorable guest experiences and inspiring those around you. Working Hours Full time, rota-based role (Monday-Sunday) Shifts between 7:00am and 8:00pm Weekend working required (minimum two weekends per month), with regular weekends off on a rotating basis. What's on Offer Competitive salary 28 days annual leave Employee discounts Discounted stays and treatments Complimentary use of facilities Complimentary meals Recognition and reward scheme Supportive team culture Excellent opportunities for career development within a luxury hospitality business Please Note - Due to location you will need your own transport. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jul 29, 2026
Full time
Lead exceptional guest experiences in a luxury hospitality environment. We are recruiting for an experienced, hands on Customer Care Manager to lead Front of House operations and inspire a high performing team to deliver outstanding service at every stage of the guest journey. This is a fantastic opportunity for a Customer Care Manager that is a passionate hospitality leader who thrives in a guest focused environment and enjoys leading from the front. You will be situated within one of the most renown and and leading luxury retreats in the UK and is a location you can genuinely be proud to be a part of. The Role You'll oversee Reception, Reservations and key guest facing operations, while supporting the smooth running of the food and beverage offering. As part of the Duty Management team, you'll play a pivotal role in the day to day operation of the retreat, ensuring exceptional service, operational excellence and an unforgettable guest experience. What You'll Be Doing Lead, coach and motivate the Customer Care team to deliver exceptional service. Oversee Reception, Reservations and guest communications. Support front of house food and beverage operations. Drive consistently high guest satisfaction and service standards. Resolve guest concerns with professionalism and confidence. Work closely with all departments to ensure seamless daily operations. Act as Duty Manager, taking responsibility for the operation during your shifts. Ensure compliance with company policies, health & safety and operational procedures. About You You'll bring: Management experience within luxury hospitality, boutique hotels, wellness, premium restaurants or similar environments. A proven background in leading customer facing teams. Experience overseeing front of house and/or food service operations. Confidence handling guest feedback and service recovery. Familiarity with hospitality booking systems and Microsoft Office. Excellent leadership, communication and organisational skills. Most importantly, you're a positive, hands on leader who is passionate about creating memorable guest experiences and inspiring those around you. Working Hours Full time, rota-based role (Monday-Sunday) Shifts between 7:00am and 8:00pm Weekend working required (minimum two weekends per month), with regular weekends off on a rotating basis. What's on Offer Competitive salary 28 days annual leave Employee discounts Discounted stays and treatments Complimentary use of facilities Complimentary meals Recognition and reward scheme Supportive team culture Excellent opportunities for career development within a luxury hospitality business Please Note - Due to location you will need your own transport. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Junior Hotel Duty Manager (8755) Location: In the Reigate area, Surrey Salary: Up to £28,000 per annum (DOE) Job Type: Full-Time Permanent Our client, a well-established hotel in the Reigate area, is seeking a motivated and customer-focused Junior Duty Manager to support the day-to-day operation of the property. This is an excellent opportunity for an ambitious hospitality professional with previous hotel experience who is looking to develop their management skills within a fast-paced and rewarding environment. As Junior Duty Manager, you will play a key role in ensuring the smooth running of the hotel, delivering exceptional guest experiences and supporting departmental teams to maintain the highest standards of service. Key Responsibilities Operational Support Assist in overseeing the daily operation of the hotel during assigned shifts. Act as a point of contact for guests and team members, ensuring issues are resolved efficiently. Support the smooth running of Front Office, Housekeeping, Food & Beverage and other operational departments. Conduct regular checks throughout the hotel to ensure service and presentation standards are maintained. Guest Experience Deliver exceptional customer service and ensure guests receive a warm and professional experience. Handle guest enquiries, requests and complaints promptly and effectively. Resolve operational issues whilst maintaining a positive guest experience. Team Support & Leadership Assist with supervising and motivating team members across departments. Support training and development initiatives. Help coordinate shifts and ensure adequate staffing levels are maintained. Promote a positive and collaborative working environment. Health & Safety Ensure compliance with hotel policies and health & safety procedures. Support security and safety processes throughout the property. Respond appropriately to incidents and emergencies when required. Administration Complete daily operational reports and shift handovers. Assist with cash handling and reconciliation procedures. Support management with ongoing service improvements and operational planning. About You To be considered for this role, you will have: Previous experience working within a hotel environment. Experience in a supervisory, team leader or senior hospitality role. Excellent customer service and communication skills. Strong organisational and problem-solving abilities. A proactive and hands-on approach to work. The ability to remain calm and professional under pressure. Flexibility to work shifts, including evenings, weekends and bank holidays. Desirable: Experience using hotel PMS systems such as Opera, Guest line or similar. Hospitality qualification or relevant industry training. First Aid or Health & Safety certification. If you're passionate about hospitality and ready to progress your career within hotel management, we'd love to hear from you. Apply today! Due to the high volume of applications we receive, if you have not heard from a member of our team within 10 working days, unfortunately your application has not been successful on this occasion. By applying for this vacancy, you consent to Jade Recruitment Limited processing your personal data in accordance with our Privacy and GDPR Policy. Jade Recruitment Limited is acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer.
Jul 29, 2026
Full time
Junior Hotel Duty Manager (8755) Location: In the Reigate area, Surrey Salary: Up to £28,000 per annum (DOE) Job Type: Full-Time Permanent Our client, a well-established hotel in the Reigate area, is seeking a motivated and customer-focused Junior Duty Manager to support the day-to-day operation of the property. This is an excellent opportunity for an ambitious hospitality professional with previous hotel experience who is looking to develop their management skills within a fast-paced and rewarding environment. As Junior Duty Manager, you will play a key role in ensuring the smooth running of the hotel, delivering exceptional guest experiences and supporting departmental teams to maintain the highest standards of service. Key Responsibilities Operational Support Assist in overseeing the daily operation of the hotel during assigned shifts. Act as a point of contact for guests and team members, ensuring issues are resolved efficiently. Support the smooth running of Front Office, Housekeeping, Food & Beverage and other operational departments. Conduct regular checks throughout the hotel to ensure service and presentation standards are maintained. Guest Experience Deliver exceptional customer service and ensure guests receive a warm and professional experience. Handle guest enquiries, requests and complaints promptly and effectively. Resolve operational issues whilst maintaining a positive guest experience. Team Support & Leadership Assist with supervising and motivating team members across departments. Support training and development initiatives. Help coordinate shifts and ensure adequate staffing levels are maintained. Promote a positive and collaborative working environment. Health & Safety Ensure compliance with hotel policies and health & safety procedures. Support security and safety processes throughout the property. Respond appropriately to incidents and emergencies when required. Administration Complete daily operational reports and shift handovers. Assist with cash handling and reconciliation procedures. Support management with ongoing service improvements and operational planning. About You To be considered for this role, you will have: Previous experience working within a hotel environment. Experience in a supervisory, team leader or senior hospitality role. Excellent customer service and communication skills. Strong organisational and problem-solving abilities. A proactive and hands-on approach to work. The ability to remain calm and professional under pressure. Flexibility to work shifts, including evenings, weekends and bank holidays. Desirable: Experience using hotel PMS systems such as Opera, Guest line or similar. Hospitality qualification or relevant industry training. First Aid or Health & Safety certification. If you're passionate about hospitality and ready to progress your career within hotel management, we'd love to hear from you. Apply today! Due to the high volume of applications we receive, if you have not heard from a member of our team within 10 working days, unfortunately your application has not been successful on this occasion. By applying for this vacancy, you consent to Jade Recruitment Limited processing your personal data in accordance with our Privacy and GDPR Policy. Jade Recruitment Limited is acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer.
My client is looking for an experienced hotel Food and Beverage Duty Manager , who will work alongside the Operations Manager and Restaurant & Bars Manager in delivering outstanding customer service at this hotel, which offers restaurant, bar, conference, banqueting, weddings and events. IMMEDIATE START. The ideal candidate for the experienced hotel Food and Beverage Duty Manager , is: Someone with a proven track record in high-volume hotel operations or similar Someone that has multiskilled attributes that they can bring to the team, serving restaurant dining periods on a rota, running weddings, working alongside the bars team, or hosting and running a conference / other events. Sleeves rolled up work ethic Someone who can deliver targets and goals set by management Someone who enjoys looking after customers Experience in training other team members in the department Demonstrable experience in fulfilling duty manager duties and responsibilities Job Type: Food and Beverage Duty Manager Pay: £28,000.00 to £35,000.00 / per year. Experience: Restaurant, Events and Bar Supervising: 3 years (preferred) Licence/Certification: Food Hygiene Certificate (preferred) / Allergens Training (preferred) N.E. Recruitment is acting as an Employment Agency in relation to this vacancy. Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Jul 29, 2026
Full time
My client is looking for an experienced hotel Food and Beverage Duty Manager , who will work alongside the Operations Manager and Restaurant & Bars Manager in delivering outstanding customer service at this hotel, which offers restaurant, bar, conference, banqueting, weddings and events. IMMEDIATE START. The ideal candidate for the experienced hotel Food and Beverage Duty Manager , is: Someone with a proven track record in high-volume hotel operations or similar Someone that has multiskilled attributes that they can bring to the team, serving restaurant dining periods on a rota, running weddings, working alongside the bars team, or hosting and running a conference / other events. Sleeves rolled up work ethic Someone who can deliver targets and goals set by management Someone who enjoys looking after customers Experience in training other team members in the department Demonstrable experience in fulfilling duty manager duties and responsibilities Job Type: Food and Beverage Duty Manager Pay: £28,000.00 to £35,000.00 / per year. Experience: Restaurant, Events and Bar Supervising: 3 years (preferred) Licence/Certification: Food Hygiene Certificate (preferred) / Allergens Training (preferred) N.E. Recruitment is acting as an Employment Agency in relation to this vacancy. Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Could you be the person who leads by example and creates unforgettable guest experiences? Do you thrive in a hands-on hospitality role where no two days are the same? Juice Recruitment is delighted to be partnering with an independent, luxury hotel in central Bath, to recruit an exceptional Duty Manager to lead their front of house teams. Located in the heart of Bath, this award-winning hotel is entering an exciting new chapter, with a major expansion underway. This is a fantastic opportunity to join a business with ambitious plans and play a key role in shaping the future of the business. DAY TO DAY As Duty Manager, you'll be a visible leader, working alongside the reception, housekeeping, and future restaurant teams to ensure every guest enjoys an outstanding experience from arrival through to departure. You'll be responsible for: Leading the hotel operation during your shift. Supporting and supervising reception, restaurant and housekeeping teams. Working on reception and assisting with food and beverage service when required. Delivering exceptional customer service and leading by example. Handling guest queries and resolving issues with professionalism and care. Maintaining the highest presentation standards throughout the hotel. Coordinating communication across departments to ensure smooth daily operations. Coaching, motivating and developing team members. Assisting with the training and onboarding of new colleagues. Ensuring health, safety and operational procedures are consistently followed. WHAT WE'D LOVE TO SEE Previous experience as a Duty Manager, Supervisor or similar leadership role within a quality hotel. A genuine passion for boutique hospitality and delivering exceptional guest experiences. A confident, hands-on leader who enjoys supporting and developing others. Excellent organisational skills with the ability to remain calm under pressure. Outstanding communication and problem-solving abilities. A positive, professional and guest-focused approach. Flexibility to work a variety of shifts, including weekends and bank holidays. Typical shifts currently include: 7:00am - 3:00pm 3:00pm - 11:00pm FOR YOU Competitive salary. The opportunity to join one of Bath's highest-rated independent boutique hotels. Be part of an exciting period of growth and expansion. Work closely with the owner and senior leadership team. Genuine opportunities to influence the future direction of the business. A supportive, passionate and ambitious working environment. The chance to build your career within an exceptional independent hospitality business. If you're passionate about delivering memorable guest experiences and enjoy leading from the front, we'd love to hear from you. Apply today through Juice Recruitment to find out more about this exciting opportunity. INDS
Jul 29, 2026
Full time
Could you be the person who leads by example and creates unforgettable guest experiences? Do you thrive in a hands-on hospitality role where no two days are the same? Juice Recruitment is delighted to be partnering with an independent, luxury hotel in central Bath, to recruit an exceptional Duty Manager to lead their front of house teams. Located in the heart of Bath, this award-winning hotel is entering an exciting new chapter, with a major expansion underway. This is a fantastic opportunity to join a business with ambitious plans and play a key role in shaping the future of the business. DAY TO DAY As Duty Manager, you'll be a visible leader, working alongside the reception, housekeeping, and future restaurant teams to ensure every guest enjoys an outstanding experience from arrival through to departure. You'll be responsible for: Leading the hotel operation during your shift. Supporting and supervising reception, restaurant and housekeeping teams. Working on reception and assisting with food and beverage service when required. Delivering exceptional customer service and leading by example. Handling guest queries and resolving issues with professionalism and care. Maintaining the highest presentation standards throughout the hotel. Coordinating communication across departments to ensure smooth daily operations. Coaching, motivating and developing team members. Assisting with the training and onboarding of new colleagues. Ensuring health, safety and operational procedures are consistently followed. WHAT WE'D LOVE TO SEE Previous experience as a Duty Manager, Supervisor or similar leadership role within a quality hotel. A genuine passion for boutique hospitality and delivering exceptional guest experiences. A confident, hands-on leader who enjoys supporting and developing others. Excellent organisational skills with the ability to remain calm under pressure. Outstanding communication and problem-solving abilities. A positive, professional and guest-focused approach. Flexibility to work a variety of shifts, including weekends and bank holidays. Typical shifts currently include: 7:00am - 3:00pm 3:00pm - 11:00pm FOR YOU Competitive salary. The opportunity to join one of Bath's highest-rated independent boutique hotels. Be part of an exciting period of growth and expansion. Work closely with the owner and senior leadership team. Genuine opportunities to influence the future direction of the business. A supportive, passionate and ambitious working environment. The chance to build your career within an exceptional independent hospitality business. If you're passionate about delivering memorable guest experiences and enjoy leading from the front, we'd love to hear from you. Apply today through Juice Recruitment to find out more about this exciting opportunity. INDS
Role: Deputy General Manager Location: South Devon Salary / Rate of pay: 35,000 - 45,000 per annum + Live-In Accommodation Platinum Recruitment is working in partnership with a wonderful, established clifftop hotel in South Devon, and we have a fantastic opportunity for an organised, hands-on Deputy General Manager to join their team. What's in it for you? Coastal Living: Live-in staff accommodation provided on a stunning Devon clifftop, overlooking the harbour beach. Clear Career Progression: A structured pathway toward broader operational leadership and General Manager responsibilities. Direct Leadership Impact: Work directly alongside the General Manager during an exciting period of upcoming property investment and improvements. Supportive Environment: Share of tips, employee discounts, company pension scheme, and a collaborative team culture. Autonomy: Real operational responsibility across front of house, housekeeping, maintenance, and food and beverage. Package 35,000 - 45,000 per annum (depending on experience) Subsidised live-in accommodation provided Share of tips NEST Pension scheme Employee discounts and on-site parking Why choose our Client? Perched above the harbour beach in the South Hams, this independently owned clifftop hotel features around 40 rooms, a classic table d'h te restaurant, and a popular seasonal bistro. With over 90 years of hospitality history and a high volume of loyal, returning guests, the business is preparing for major property improvement projects over the coming years. It offers an ideal setting for an ambitious operational leader looking to build a long-term career with a well-regarded coastal property. What's involved? As Deputy General Manager, you will serve as the senior on-site operational leader during your shifts, taking direct responsibility for the day-to-day running of the property and reporting directly to the General Manager. Operational Floor Leadership: Run daily operational shifts across front office, food and beverage, housekeeping, and maintenance, ensuring guest standards are consistently delivered. Team & Rota Management: Build, schedule, and adjust departmental rotas, leading onboarding and induction for permanent and seasonal staff. Housekeeping & Maintenance: Conduct regular room inspections across all grades and manage the property maintenance log to ensure swift resolution of issues. Compliance & Logistics: Oversee daily health and safety, fire safety, food hygiene, and licensing compliance while coordinating supplier deliveries and stock control. Shift Handover & Reporting: Manage daily shift briefings, key holder duties, and emergency out-of-hours coverage on a rota basis, supporting PMS occupancy and revenue reporting for ownership. Sound like the role for you? For this position, we are looking for candidates who possess: Proven Operational Experience: Minimum 3 years' experience in a DGM, Operations Manager, or Senior Duty Management role within a 25-70 room hotel environment. Leadership Style: A calm, practical approach with the confidence to run multi-departmental operations with minimal supervision. Coastal / Seasonal Understanding: Prior experience in a coastal or seasonal hotel environment (preferred). Compliance Awareness: Working knowledge of health & safety, fire safety, and food hygiene regulations (Level 3 Food Hygiene or IOSH preferred). Career Ambition: The drive to take on increasing autonomy and progress toward a General Manager role over time. Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Deputy General Manager role in South Devon. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Natasha Seadon Job Number: (phone number removed) / INDF&B Job Role: Deputy General Manager Location: South Devon Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Jul 29, 2026
Full time
Role: Deputy General Manager Location: South Devon Salary / Rate of pay: 35,000 - 45,000 per annum + Live-In Accommodation Platinum Recruitment is working in partnership with a wonderful, established clifftop hotel in South Devon, and we have a fantastic opportunity for an organised, hands-on Deputy General Manager to join their team. What's in it for you? Coastal Living: Live-in staff accommodation provided on a stunning Devon clifftop, overlooking the harbour beach. Clear Career Progression: A structured pathway toward broader operational leadership and General Manager responsibilities. Direct Leadership Impact: Work directly alongside the General Manager during an exciting period of upcoming property investment and improvements. Supportive Environment: Share of tips, employee discounts, company pension scheme, and a collaborative team culture. Autonomy: Real operational responsibility across front of house, housekeeping, maintenance, and food and beverage. Package 35,000 - 45,000 per annum (depending on experience) Subsidised live-in accommodation provided Share of tips NEST Pension scheme Employee discounts and on-site parking Why choose our Client? Perched above the harbour beach in the South Hams, this independently owned clifftop hotel features around 40 rooms, a classic table d'h te restaurant, and a popular seasonal bistro. With over 90 years of hospitality history and a high volume of loyal, returning guests, the business is preparing for major property improvement projects over the coming years. It offers an ideal setting for an ambitious operational leader looking to build a long-term career with a well-regarded coastal property. What's involved? As Deputy General Manager, you will serve as the senior on-site operational leader during your shifts, taking direct responsibility for the day-to-day running of the property and reporting directly to the General Manager. Operational Floor Leadership: Run daily operational shifts across front office, food and beverage, housekeeping, and maintenance, ensuring guest standards are consistently delivered. Team & Rota Management: Build, schedule, and adjust departmental rotas, leading onboarding and induction for permanent and seasonal staff. Housekeeping & Maintenance: Conduct regular room inspections across all grades and manage the property maintenance log to ensure swift resolution of issues. Compliance & Logistics: Oversee daily health and safety, fire safety, food hygiene, and licensing compliance while coordinating supplier deliveries and stock control. Shift Handover & Reporting: Manage daily shift briefings, key holder duties, and emergency out-of-hours coverage on a rota basis, supporting PMS occupancy and revenue reporting for ownership. Sound like the role for you? For this position, we are looking for candidates who possess: Proven Operational Experience: Minimum 3 years' experience in a DGM, Operations Manager, or Senior Duty Management role within a 25-70 room hotel environment. Leadership Style: A calm, practical approach with the confidence to run multi-departmental operations with minimal supervision. Coastal / Seasonal Understanding: Prior experience in a coastal or seasonal hotel environment (preferred). Compliance Awareness: Working knowledge of health & safety, fire safety, and food hygiene regulations (Level 3 Food Hygiene or IOSH preferred). Career Ambition: The drive to take on increasing autonomy and progress toward a General Manager role over time. Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Deputy General Manager role in South Devon. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Natasha Seadon Job Number: (phone number removed) / INDF&B Job Role: Deputy General Manager Location: South Devon Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
F&B Manager Perthshire, Scotland Salary: Up to 38,000 + Tips Platinum Recruitment is delighted to be partnering with a stunning luxury hotel in Perthshire to recruit an experienced F&B Manager. This is an exciting opportunity for a passionate hospitality professional to join a well-established team within a property that prides itself on delivering exceptional guest experiences. Whether you're already operating at F&B Manager level or are ready to take the next step in your hospitality career, this role offers a varied and rewarding opportunity within a truly unique setting. What's in it for you? As F&B Manager, you'll enjoy a range of excellent benefits, including: Salary of up to 38,000 Generous tips Live-in accommodation available Meals provided on duty Uniform provided Ongoing training and development Excellent career progression opportunities Supportive and welcoming team environment Why join this hotel? Set in the heart of beautiful Perthshire, this luxury hotel combines high standards with a genuine focus on people. Significant investment in both the property and team has created an environment where employees are encouraged to develop, grow, and succeed. This is a hands-on management role, offering far more variety than a traditional F&B Manager position. You'll spend time on the floor supporting your team, driving service standards, and ensuring every guest receives an outstanding experience. You'll play a key role in the success of the operation while helping to foster a positive and engaging working culture. The Role As F&B Manager, you will: Lead, motivate, and develop a high-performing Food & Beverage team Be the face of the operation, ensuring exceptional guest experiences at every touch point Oversee the day-to-day running of the Food & Beverage department Drive service standards and operational excellence across all outlets Support business performance and help maximise revenue opportunities Lead from the front, providing hands-on support during service Create a positive, team-focused environment that encourages growth and success The Ideal Candidate We're looking for an enthusiastic and approachable leader with a passion for hospitality and people development. You will ideally have: Previous experience as an F&B Manager, Assistant F&B Manager, or in a similar leadership role Experience within a busy hotel, resort, or high-volume hospitality environment Strong leadership and team management skills A hands-on approach with a commitment to delivering exceptional guest service Excellent communication and organisational abilities The drive to develop your team and contribute to the continued success of the business Interested? If you're ready to take the next step in your hospitality career and join a luxury hotel that truly invests in its people, we'd love to hear from you. Click Apply Now and one of our specialist consultants will be in touch to discuss this opportunity in more detail. Consultant: Tony King Job Number: (phone number removed) Job Title : F&B Manager Location : Perthshire, Scotland Don't forget to ask about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 for a successful recommendation. Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Jul 28, 2026
Full time
F&B Manager Perthshire, Scotland Salary: Up to 38,000 + Tips Platinum Recruitment is delighted to be partnering with a stunning luxury hotel in Perthshire to recruit an experienced F&B Manager. This is an exciting opportunity for a passionate hospitality professional to join a well-established team within a property that prides itself on delivering exceptional guest experiences. Whether you're already operating at F&B Manager level or are ready to take the next step in your hospitality career, this role offers a varied and rewarding opportunity within a truly unique setting. What's in it for you? As F&B Manager, you'll enjoy a range of excellent benefits, including: Salary of up to 38,000 Generous tips Live-in accommodation available Meals provided on duty Uniform provided Ongoing training and development Excellent career progression opportunities Supportive and welcoming team environment Why join this hotel? Set in the heart of beautiful Perthshire, this luxury hotel combines high standards with a genuine focus on people. Significant investment in both the property and team has created an environment where employees are encouraged to develop, grow, and succeed. This is a hands-on management role, offering far more variety than a traditional F&B Manager position. You'll spend time on the floor supporting your team, driving service standards, and ensuring every guest receives an outstanding experience. You'll play a key role in the success of the operation while helping to foster a positive and engaging working culture. The Role As F&B Manager, you will: Lead, motivate, and develop a high-performing Food & Beverage team Be the face of the operation, ensuring exceptional guest experiences at every touch point Oversee the day-to-day running of the Food & Beverage department Drive service standards and operational excellence across all outlets Support business performance and help maximise revenue opportunities Lead from the front, providing hands-on support during service Create a positive, team-focused environment that encourages growth and success The Ideal Candidate We're looking for an enthusiastic and approachable leader with a passion for hospitality and people development. You will ideally have: Previous experience as an F&B Manager, Assistant F&B Manager, or in a similar leadership role Experience within a busy hotel, resort, or high-volume hospitality environment Strong leadership and team management skills A hands-on approach with a commitment to delivering exceptional guest service Excellent communication and organisational abilities The drive to develop your team and contribute to the continued success of the business Interested? If you're ready to take the next step in your hospitality career and join a luxury hotel that truly invests in its people, we'd love to hear from you. Click Apply Now and one of our specialist consultants will be in touch to discuss this opportunity in more detail. Consultant: Tony King Job Number: (phone number removed) Job Title : F&B Manager Location : Perthshire, Scotland Don't forget to ask about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 for a successful recommendation. Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Supply Chain Compliance Officer (Full-Time, Permanent) Hybrid - 2 to 3 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world's best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customised Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, delivers sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation, which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you'll find direction, opportunity, and belonging with us. What does the Supply Chain Compliance Officer do at Prinova The role is responsible for driving compliance by engaging stakeholders, translating complex trading regulations into practical guidance, and supporting risk based decision-making in close collaboration with the Quality, Logistics, Supply Chain and Commercial teams. It also serves as a subject matter expert and key liaison on all matters relating to trade compliance. In addition, the role drives continuous improvement within its area of responsibility through active monitoring of regulatory changes, revision of SOPs and systems of work, and the delivery of training to relevant internal stakeholders. What's in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary Bonus Access to flexible pay with Aslan What to expect The Supply Chain Compliance Officer will advise and support our Product Managers and Operations teams to establish a trading compliance framework through the control of commodity codes, tariffs, certificates and licenses: Identify commodity codes and measuring codes for all new product approvals and set up in our ERP system (FBSS). This includes the submission for external validation of HS codes where legal position may be required (BTI / ATR) if required. Monitor the introduction of new HS code sub-category and periodically re-assess portfolio classification as required. Identify appropriate tariff rules based on commodity codes and markets for all new product approvals. Verify and document country of origin classification and associated duty controls in the markets we operate. Identify and support obtentions of permits, certificates and licenses required for imports and transfers of our products. Perform active surveillance of suspensions of product licenses and quotas in the UK / EU. Work with internal and external stakeholders to maintain visibility of current and future regulation changes. Assess potential business impacts and communicate updates to internal and external stakeholders. Monitor any changes to tariffs, anti-dumping duties, quotas, permits, etc. and support the business to adapt to those changes. Verify the presence of our products under restricted items listings (Security Trade Compliance controls). As part of their role, the Supply Chain Compliance Officer will perform a business-critical advisory role to the business as a subject matter expert: Develop procedures and work instructions with supply chain, logistics and quality teams to ensure they can execute appropriate checks in their day-to-day activities. Develop and roll out appropriate training across the organisation as needed. Drive knowledge sharing on all compliance topic, collaborating with US, China and NAGASE team as needed. Support internal and external compliance processes and audits. Develop improvement plans to address gaps identified during audits and verification processes. Support other members of staff on an ad-hoc basis when difficult cases with customs clearance / port health arise. Help ensure that our imports and transfers comply with customs regulations. Support operational projects to deliver compliance for the business on supply chain matters. Maintain an active network of external support, through our import and export partners. Does this sound like you: Minimum 5 years' experience in a similar role, preferably within the food, feed, or personal care sector. Strong knowledge of commodity codes, tariff codes and import and export requirements for products, preferably from within the food, feed, or personal care sector. Understanding of dangerous goods classification and handling (by air, by road and sea) would be an advantage. Strong understanding of Customs procedures, excise regulations and global trade compliance. Ability to interpret complex regulatory requirements into operational processes. Pre-emptive approach to compliance, continuous improvement and issue resolution. Proficiency in Microsoft Office (Excel, Word, Outlook, Teams). Ability to provide guidance and training to non-expert stakeholders. Strong interpersonal skills, build trusted relationships quickly. Strong organisational skills and time management skills, with the ability to manage competing priorities, meet deadlines and support operational demands. Proactive, detail-oriented, and confident working independently or in cross-functional teams. Excellent communication skills with the ability to liaise with internal and external stakeholders. Click apply and you will be taken to our careers page where you can complete your application.
Jul 28, 2026
Full time
Supply Chain Compliance Officer (Full-Time, Permanent) Hybrid - 2 to 3 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world's best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customised Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, delivers sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation, which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you'll find direction, opportunity, and belonging with us. What does the Supply Chain Compliance Officer do at Prinova The role is responsible for driving compliance by engaging stakeholders, translating complex trading regulations into practical guidance, and supporting risk based decision-making in close collaboration with the Quality, Logistics, Supply Chain and Commercial teams. It also serves as a subject matter expert and key liaison on all matters relating to trade compliance. In addition, the role drives continuous improvement within its area of responsibility through active monitoring of regulatory changes, revision of SOPs and systems of work, and the delivery of training to relevant internal stakeholders. What's in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary Bonus Access to flexible pay with Aslan What to expect The Supply Chain Compliance Officer will advise and support our Product Managers and Operations teams to establish a trading compliance framework through the control of commodity codes, tariffs, certificates and licenses: Identify commodity codes and measuring codes for all new product approvals and set up in our ERP system (FBSS). This includes the submission for external validation of HS codes where legal position may be required (BTI / ATR) if required. Monitor the introduction of new HS code sub-category and periodically re-assess portfolio classification as required. Identify appropriate tariff rules based on commodity codes and markets for all new product approvals. Verify and document country of origin classification and associated duty controls in the markets we operate. Identify and support obtentions of permits, certificates and licenses required for imports and transfers of our products. Perform active surveillance of suspensions of product licenses and quotas in the UK / EU. Work with internal and external stakeholders to maintain visibility of current and future regulation changes. Assess potential business impacts and communicate updates to internal and external stakeholders. Monitor any changes to tariffs, anti-dumping duties, quotas, permits, etc. and support the business to adapt to those changes. Verify the presence of our products under restricted items listings (Security Trade Compliance controls). As part of their role, the Supply Chain Compliance Officer will perform a business-critical advisory role to the business as a subject matter expert: Develop procedures and work instructions with supply chain, logistics and quality teams to ensure they can execute appropriate checks in their day-to-day activities. Develop and roll out appropriate training across the organisation as needed. Drive knowledge sharing on all compliance topic, collaborating with US, China and NAGASE team as needed. Support internal and external compliance processes and audits. Develop improvement plans to address gaps identified during audits and verification processes. Support other members of staff on an ad-hoc basis when difficult cases with customs clearance / port health arise. Help ensure that our imports and transfers comply with customs regulations. Support operational projects to deliver compliance for the business on supply chain matters. Maintain an active network of external support, through our import and export partners. Does this sound like you: Minimum 5 years' experience in a similar role, preferably within the food, feed, or personal care sector. Strong knowledge of commodity codes, tariff codes and import and export requirements for products, preferably from within the food, feed, or personal care sector. Understanding of dangerous goods classification and handling (by air, by road and sea) would be an advantage. Strong understanding of Customs procedures, excise regulations and global trade compliance. Ability to interpret complex regulatory requirements into operational processes. Pre-emptive approach to compliance, continuous improvement and issue resolution. Proficiency in Microsoft Office (Excel, Word, Outlook, Teams). Ability to provide guidance and training to non-expert stakeholders. Strong interpersonal skills, build trusted relationships quickly. Strong organisational skills and time management skills, with the ability to manage competing priorities, meet deadlines and support operational demands. Proactive, detail-oriented, and confident working independently or in cross-functional teams. Excellent communication skills with the ability to liaise with internal and external stakeholders. Click apply and you will be taken to our careers page where you can complete your application.
Expect the unexpected Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces. What is in it for you as Front Office Manager Salary and Tronc package Annual bonus linked to KPIs HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover Complimentary dry cleaning of your uniform & meals on duty Career development with recognised training providers Friends & family rates across Iconic Luxury Hotels 25% discount on all food & beverage Wellbeing calendar of events & team socials Season ticket loan, cycle-to-work scheme & secure bike storage Employee recognition awards, refer-a-friend incentives, seasonal gifts and plenty more dandy perks along the way! About you as Front Office Manager With natural charm, style and warmth, you make unforgettable first impressions! As a team leader and team player, you would bring: Experience leading front office or reception teams in luxury hospitality A passion for five star service that feels personal and effortless The ability to inspire, develop and support your team Strong financial acumen combined with an analytic approach and acute decision making abilities Quick yet natural rapport-building skills with guests and the team Previous knowledge of Opera / Cloud is highly desirable Key responsibilities of the Front Office Manager (a sprinkling but not limited to): As Head of Department, be responsible for leading reception, nights and duty managers as well as playing a key part of the HOD team Take ownership of financial transactions and credit levels, monitoring accuracy for business protection Lead from the front, acting as the go to person for guest requests and little unexpected moments Take pride in ensuring the welfare of the team plus driving their training and progression Coordinate with our Reservations Supervisor regarding VIPS, special request records and room management Deliver a highly personalised, polished service that makes every guest feel at home Generate and analyse reports regarding occupancy, upselling, guest satisfaction and revenue, focusing on achieving financial departmental objectives Maintain excellent working knowledge of all hotel departments for maximum efficiency Take the lead in usage of in house systems, including the MTH app, Opera, Knowcross and Microsoft Office Fly the flag high for fire and health and safety for the team and guests We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Oct 06, 2025
Full time
Expect the unexpected Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces. What is in it for you as Front Office Manager Salary and Tronc package Annual bonus linked to KPIs HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover Complimentary dry cleaning of your uniform & meals on duty Career development with recognised training providers Friends & family rates across Iconic Luxury Hotels 25% discount on all food & beverage Wellbeing calendar of events & team socials Season ticket loan, cycle-to-work scheme & secure bike storage Employee recognition awards, refer-a-friend incentives, seasonal gifts and plenty more dandy perks along the way! About you as Front Office Manager With natural charm, style and warmth, you make unforgettable first impressions! As a team leader and team player, you would bring: Experience leading front office or reception teams in luxury hospitality A passion for five star service that feels personal and effortless The ability to inspire, develop and support your team Strong financial acumen combined with an analytic approach and acute decision making abilities Quick yet natural rapport-building skills with guests and the team Previous knowledge of Opera / Cloud is highly desirable Key responsibilities of the Front Office Manager (a sprinkling but not limited to): As Head of Department, be responsible for leading reception, nights and duty managers as well as playing a key part of the HOD team Take ownership of financial transactions and credit levels, monitoring accuracy for business protection Lead from the front, acting as the go to person for guest requests and little unexpected moments Take pride in ensuring the welfare of the team plus driving their training and progression Coordinate with our Reservations Supervisor regarding VIPS, special request records and room management Deliver a highly personalised, polished service that makes every guest feel at home Generate and analyse reports regarding occupancy, upselling, guest satisfaction and revenue, focusing on achieving financial departmental objectives Maintain excellent working knowledge of all hotel departments for maximum efficiency Take the lead in usage of in house systems, including the MTH app, Opera, Knowcross and Microsoft Office Fly the flag high for fire and health and safety for the team and guests We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Food and Beverage Manager - voco Zeal, Exeter - Exeter Food and Beverage Manager, 38,000 per annum, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? Join our unique hotel team, where sustainable hospitality and local produce are at the heart of everything we do. As Food and Beverage Manager, you will lead with a commitment to excellence, ensuring every guest enjoys an unforgettable dining experience. You'll work closely with local suppliers, championing fresh, regional ingredients and supporting our community. Your role will also involve training and developing our talented staff, fostering a culture of continuous improvement and creativity. If you are driven by a love for hospitality, a passion for sustainability, and a desire to make a difference, we want to hear from you! You enjoy implementing and maintaining control measures to ensure that food and beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. A Food and Beverage Manager is responsible for the daily management of the food and beverage outlets, ensuring that the highest standards of food and beverage service are provided to the guests. The Food and Beverage Manager plans, organises and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and health and safety procedures. Prepare weekly and monthly forecasts for restaurant, bar and room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 04, 2025
Full time
Food and Beverage Manager - voco Zeal, Exeter - Exeter Food and Beverage Manager, 38,000 per annum, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? Join our unique hotel team, where sustainable hospitality and local produce are at the heart of everything we do. As Food and Beverage Manager, you will lead with a commitment to excellence, ensuring every guest enjoys an unforgettable dining experience. You'll work closely with local suppliers, championing fresh, regional ingredients and supporting our community. Your role will also involve training and developing our talented staff, fostering a culture of continuous improvement and creativity. If you are driven by a love for hospitality, a passion for sustainability, and a desire to make a difference, we want to hear from you! You enjoy implementing and maintaining control measures to ensure that food and beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. A Food and Beverage Manager is responsible for the daily management of the food and beverage outlets, ensuring that the highest standards of food and beverage service are provided to the guests. The Food and Beverage Manager plans, organises and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and health and safety procedures. Prepare weekly and monthly forecasts for restaurant, bar and room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Guest Service Assistant Food & Beverage - Bristol Guest Service Assistant Food & Beverage Arnos Manor Hotel, Bristol Job Description Arnos Manor Hotel is a beautifully unique 73 bedroom hotel bustling bar, restaurant and adaptable meeting and event space for 200 all within a beautifully unique listed building. Being built in the 17th century Arnos Manor has retained many of its original features and charming character. The Role of Guest Service Assistant Food & Beverage The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar and events. The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to grow in your career. The role of Guest Service Assistant Food & Beverage will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn. Job Overview: As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere. Experience & Qualifications Strong communication and organisational skills and professional manner. Evidential attention to detail. Ideally experience working in a Food & Beverage environment. Benefits £30 BB per night colleague rate £60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations Guest Service Assistant Food & Beverage Full Time
Oct 03, 2025
Full time
Guest Service Assistant Food & Beverage - Bristol Guest Service Assistant Food & Beverage Arnos Manor Hotel, Bristol Job Description Arnos Manor Hotel is a beautifully unique 73 bedroom hotel bustling bar, restaurant and adaptable meeting and event space for 200 all within a beautifully unique listed building. Being built in the 17th century Arnos Manor has retained many of its original features and charming character. The Role of Guest Service Assistant Food & Beverage The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar and events. The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to grow in your career. The role of Guest Service Assistant Food & Beverage will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn. Job Overview: As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere. Experience & Qualifications Strong communication and organisational skills and professional manner. Evidential attention to detail. Ideally experience working in a Food & Beverage environment. Benefits £30 BB per night colleague rate £60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations Guest Service Assistant Food & Beverage Full Time
Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you'll wear many hats: you'll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team. With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it's a no-brainer! So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Annual management bonus scheme The chance to develop your skills and boost your career across our 66 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Achieve budgets and margins for all areas of the food and beverage operation, ensuring stock, costs and overheads are controlled. Complete food and bar stock takes, report results and taking appropriate actions. Recruit, inspire, develop and motivate team members to maximise efficiency and give an amazing customer experience. Managing safety in your area and on park through our safety culture app. Proactively contribute to the day-to-day management of the park and act as a duty manager in the absence of the General Manager when required. Conduct regular 1:1s with your direct reports and hold weekly team meetings. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 03, 2025
Full time
Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you'll wear many hats: you'll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team. With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it's a no-brainer! So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Annual management bonus scheme The chance to develop your skills and boost your career across our 66 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Achieve budgets and margins for all areas of the food and beverage operation, ensuring stock, costs and overheads are controlled. Complete food and bar stock takes, report results and taking appropriate actions. Recruit, inspire, develop and motivate team members to maximise efficiency and give an amazing customer experience. Managing safety in your area and on park through our safety culture app. Proactively contribute to the day-to-day management of the park and act as a duty manager in the absence of the General Manager when required. Conduct regular 1:1s with your direct reports and hold weekly team meetings. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Night Porter - Saint Ives Who we are Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand. The role We have a superb opportunity for a Night Porter to join the team. As Night Porter you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence. What's in it for you At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew: Excellent progression opportunities within the Harbour Hotels Group Individual and bespoke career and progression pathways Competitive salary across all roles Unique on the job training and development with an opportunity for internal promotions within any of our properties. Hotel stay and Food and Beverage discounts across the Harbour Hotels Group Access to an exciting benefits and discount platform Employee Assistance Program Stylish boutique uniform specially designed for Harbour Hotels Meals included whilst on duty If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Oct 03, 2025
Full time
Night Porter - Saint Ives Who we are Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand. The role We have a superb opportunity for a Night Porter to join the team. As Night Porter you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence. What's in it for you At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew: Excellent progression opportunities within the Harbour Hotels Group Individual and bespoke career and progression pathways Competitive salary across all roles Unique on the job training and development with an opportunity for internal promotions within any of our properties. Hotel stay and Food and Beverage discounts across the Harbour Hotels Group Access to an exciting benefits and discount platform Employee Assistance Program Stylish boutique uniform specially designed for Harbour Hotels Meals included whilst on duty If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Complex Manager - £44,990 - Accommodation available Grannies Heilan' Hame Holiday Park Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you'll wear many hats: you'll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team. With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it's a no-brainer! So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Annual management bonus scheme The chance to develop your skills and boost your career across our 66 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Achieve budgets and margins for all areas of the food and beverage operation, ensuring stock, costs and overheads are controlled. Complete food and bar stock takes, report results and taking appropriate actions. Recruit, inspire, develop and motivate team members to maximise efficiency and give an amazing customer experience. Managing safety in your area and on park through our safety culture app. Proactively contribute to the day-to-day management of the park and act as a duty manager in the absence of the General Manager when required. Conduct regular 1:1s with your direct reports and hold weekly team meetings. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 02, 2025
Full time
Complex Manager - £44,990 - Accommodation available Grannies Heilan' Hame Holiday Park Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you'll wear many hats: you'll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team. With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it's a no-brainer! So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Annual management bonus scheme The chance to develop your skills and boost your career across our 66 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Achieve budgets and margins for all areas of the food and beverage operation, ensuring stock, costs and overheads are controlled. Complete food and bar stock takes, report results and taking appropriate actions. Recruit, inspire, develop and motivate team members to maximise efficiency and give an amazing customer experience. Managing safety in your area and on park through our safety culture app. Proactively contribute to the day-to-day management of the park and act as a duty manager in the absence of the General Manager when required. Conduct regular 1:1s with your direct reports and hold weekly team meetings. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Guest Service Assistant Food & Beverage - Shifnal Guest Service Assistant Food & Beverage Park House Hotel, Shifnal Set on the edge of the market town of Shifnal. The Role of Guest Service Assistant Food & Beverage The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar and events. The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to grow in your career. The role of Guest Service Assistant Food & Beverage will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn. Job Overview: As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere. Experience & Qualifications Strong communication and organisational skills and professional manner. Evidential attention to detail. Ideally experience working in a Food & Beverage environment. Benefits £30 BB per night colleague rate £60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations Guest Service Assistant Food & Beverage
Oct 02, 2025
Full time
Guest Service Assistant Food & Beverage - Shifnal Guest Service Assistant Food & Beverage Park House Hotel, Shifnal Set on the edge of the market town of Shifnal. The Role of Guest Service Assistant Food & Beverage The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar and events. The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to grow in your career. The role of Guest Service Assistant Food & Beverage will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn. Job Overview: As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere. Experience & Qualifications Strong communication and organisational skills and professional manner. Evidential attention to detail. Ideally experience working in a Food & Beverage environment. Benefits £30 BB per night colleague rate £60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations Guest Service Assistant Food & Beverage
Valor Hospitality Europe
Birmingham, Staffordshire
Food and Beverage Manager - Hilton Garden Inn Birmingham - Birmingham Up to 35,000.00, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? You enjoy implementing and maintaining control measures to ensure that Food and Beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. An Food and Beverage Manager is responsible for the daily management of the Food and Beverage outlets, ensuring that the highest standards of Food and Beverage service are provided to the guests. The Food and Beverage Manager plans, organizes and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and Health and Safety procedures. Prepare weekly and monthly forecasts for Restaurant, Bar and Room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 02, 2025
Full time
Food and Beverage Manager - Hilton Garden Inn Birmingham - Birmingham Up to 35,000.00, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? You enjoy implementing and maintaining control measures to ensure that Food and Beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. An Food and Beverage Manager is responsible for the daily management of the Food and Beverage outlets, ensuring that the highest standards of Food and Beverage service are provided to the guests. The Food and Beverage Manager plans, organizes and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and Health and Safety procedures. Prepare weekly and monthly forecasts for Restaurant, Bar and Room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Complex Manager - £44,990 - Accommodation available Grannies Heilan' Hame Holiday Park Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you'll wear many hats: you'll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team. With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it's a no-brainer! So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Annual management bonus scheme The chance to develop your skills and boost your career across our 66 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Achieve budgets and margins for all areas of the food and beverage operation, ensuring stock, costs and overheads are controlled. Complete food and bar stock takes, report results and taking appropriate actions. Recruit, inspire, develop and motivate team members to maximise efficiency and give an amazing customer experience. Managing safety in your area and on park through our safety culture app. Proactively contribute to the day-to-day management of the park and act as a duty manager in the absence of the General Manager when required. Conduct regular 1:1s with your direct reports and hold weekly team meetings. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 02, 2025
Full time
Complex Manager - £44,990 - Accommodation available Grannies Heilan' Hame Holiday Park Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you'll wear many hats: you'll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team. With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it's a no-brainer! So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Annual management bonus scheme The chance to develop your skills and boost your career across our 66 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Achieve budgets and margins for all areas of the food and beverage operation, ensuring stock, costs and overheads are controlled. Complete food and bar stock takes, report results and taking appropriate actions. Recruit, inspire, develop and motivate team members to maximise efficiency and give an amazing customer experience. Managing safety in your area and on park through our safety culture app. Proactively contribute to the day-to-day management of the park and act as a duty manager in the absence of the General Manager when required. Conduct regular 1:1s with your direct reports and hold weekly team meetings. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Complex Manager - £44,990 - Accommodation available Grannies Heilan' Hame Holiday Park Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you'll wear many hats: you'll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team. With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it's a no-brainer! So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Annual management bonus scheme The chance to develop your skills and boost your career across our 66 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Achieve budgets and margins for all areas of the food and beverage operation, ensuring stock, costs and overheads are controlled. Complete food and bar stock takes, report results and taking appropriate actions. Recruit, inspire, develop and motivate team members to maximise efficiency and give an amazing customer experience. Managing safety in your area and on park through our safety culture app. Proactively contribute to the day-to-day management of the park and act as a duty manager in the absence of the General Manager when required. Conduct regular 1:1s with your direct reports and hold weekly team meetings. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 02, 2025
Full time
Complex Manager - £44,990 - Accommodation available Grannies Heilan' Hame Holiday Park Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you'll wear many hats: you'll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team. With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it's a no-brainer! So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Annual management bonus scheme The chance to develop your skills and boost your career across our 66 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Achieve budgets and margins for all areas of the food and beverage operation, ensuring stock, costs and overheads are controlled. Complete food and bar stock takes, report results and taking appropriate actions. Recruit, inspire, develop and motivate team members to maximise efficiency and give an amazing customer experience. Managing safety in your area and on park through our safety culture app. Proactively contribute to the day-to-day management of the park and act as a duty manager in the absence of the General Manager when required. Conduct regular 1:1s with your direct reports and hold weekly team meetings. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Pay: £30,000.00 - £35,000.00 per year Hospitality Duty Manager My client are seeking a one-of-a-kind team leader with a passion for hospitality and the experience to take the team to new heights. Demonstrable experience in customer service & team training are essential and form the cornerstones of this role, along with the willingness and ability to deliver great service yourself. The Hospitality Duty Manager will oversee day-to-day operations, ensuring a seamless guest experience while leading a team of dedicated staff. As the face of the business during your shift, you will be responsible for managing guest relations, resolving operational challenges, and fostering a welcoming, efficient environment. This is an exciting opportunity for a passionate and experienced hospitality professional to join a dynamic team and make a lasting impact. Key Responsibilities: Guest Experience Management: Ensure all guests receive the highest standard of service and satisfaction during their stay, handling any concerns or complaints with professionalism and efficiency. Operational Excellence: Oversee the day-to-day operations of the hotel, restaurant, and other facilities, ensuring smooth service delivery and adherence to the hotel's operational standards. Staff Leadership & Development: Lead and motivate the team, ensuring each member is properly trained, equipped, and inspired to deliver exceptional service. Provide on-the-job coaching and support to promote a positive work environment. Health & Safety Compliance: Maintain a safe and secure environment for both guests and staff by ensuring compliance with all safety, cleanliness, and regulatory standards. Shift Coordination: Manage and prioritise the allocation of resources during each shift, ensuring efficient operations across all departments including front desk, housekeeping, and food & beverage. Guest Feedback & Continuous Improvement: Collect feedback from guests and staff, using this information to make improvements and elevate the overall guest experience. Problem Resolution: Address and resolve any operational issues that arise during your shift, including guest complaints, staffing issues, or operational delays, ensuring minimal disruption to the guest experience. Financial Awareness: Assist with managing departmental costs, including labour, supplies, and inventory, and ensuring resources are used efficiently to maximise profitability. Key Requirements: Experience: Minimum of 3 years in a hospitality management or supervisory role, ideally in a hotel or restaurant environment. Leadership: Proven ability to lead, motivate, and inspire a team, while demonstrating excellent communication and interpersonal skills. Guest-Focused: A strong passion for providing outstanding guest service and a track record of ensuring customer satisfaction. Problem Solver: Ability to think quickly and resolve issues effectively under pressure, ensuring a positive outcome for both guests and staff. Operational Knowledge: In-depth understanding of hospitality operations, including guest services, front desk, housekeeping, and food & beverage. Organisational Skills: Strong multitasking abilities, with a keen eye for detail and an ability to stay calm and composed in a busy, fast-paced environment. Flexibility: Ability to work varied shifts, including evenings, weekends, and holidays, in line with business needs. Tech-Savvy: Comfortable using zonal software and other digital tools to manage operations. What We Offer: Competitive salary upto 35k Opportunities for career growth and professional development A supportive and collaborative team environment The chance to work in a multi-functional event space Employee discounts on services A chance to be part of a team that's passionate about creating memorable experiences for our guests 48 hours a week contract Benefits: Company events Company pension Discounted or free food Employee discount Gym membership On-site parking
Sep 25, 2025
Full time
Pay: £30,000.00 - £35,000.00 per year Hospitality Duty Manager My client are seeking a one-of-a-kind team leader with a passion for hospitality and the experience to take the team to new heights. Demonstrable experience in customer service & team training are essential and form the cornerstones of this role, along with the willingness and ability to deliver great service yourself. The Hospitality Duty Manager will oversee day-to-day operations, ensuring a seamless guest experience while leading a team of dedicated staff. As the face of the business during your shift, you will be responsible for managing guest relations, resolving operational challenges, and fostering a welcoming, efficient environment. This is an exciting opportunity for a passionate and experienced hospitality professional to join a dynamic team and make a lasting impact. Key Responsibilities: Guest Experience Management: Ensure all guests receive the highest standard of service and satisfaction during their stay, handling any concerns or complaints with professionalism and efficiency. Operational Excellence: Oversee the day-to-day operations of the hotel, restaurant, and other facilities, ensuring smooth service delivery and adherence to the hotel's operational standards. Staff Leadership & Development: Lead and motivate the team, ensuring each member is properly trained, equipped, and inspired to deliver exceptional service. Provide on-the-job coaching and support to promote a positive work environment. Health & Safety Compliance: Maintain a safe and secure environment for both guests and staff by ensuring compliance with all safety, cleanliness, and regulatory standards. Shift Coordination: Manage and prioritise the allocation of resources during each shift, ensuring efficient operations across all departments including front desk, housekeeping, and food & beverage. Guest Feedback & Continuous Improvement: Collect feedback from guests and staff, using this information to make improvements and elevate the overall guest experience. Problem Resolution: Address and resolve any operational issues that arise during your shift, including guest complaints, staffing issues, or operational delays, ensuring minimal disruption to the guest experience. Financial Awareness: Assist with managing departmental costs, including labour, supplies, and inventory, and ensuring resources are used efficiently to maximise profitability. Key Requirements: Experience: Minimum of 3 years in a hospitality management or supervisory role, ideally in a hotel or restaurant environment. Leadership: Proven ability to lead, motivate, and inspire a team, while demonstrating excellent communication and interpersonal skills. Guest-Focused: A strong passion for providing outstanding guest service and a track record of ensuring customer satisfaction. Problem Solver: Ability to think quickly and resolve issues effectively under pressure, ensuring a positive outcome for both guests and staff. Operational Knowledge: In-depth understanding of hospitality operations, including guest services, front desk, housekeeping, and food & beverage. Organisational Skills: Strong multitasking abilities, with a keen eye for detail and an ability to stay calm and composed in a busy, fast-paced environment. Flexibility: Ability to work varied shifts, including evenings, weekends, and holidays, in line with business needs. Tech-Savvy: Comfortable using zonal software and other digital tools to manage operations. What We Offer: Competitive salary upto 35k Opportunities for career growth and professional development A supportive and collaborative team environment The chance to work in a multi-functional event space Employee discounts on services A chance to be part of a team that's passionate about creating memorable experiences for our guests 48 hours a week contract Benefits: Company events Company pension Discounted or free food Employee discount Gym membership On-site parking
Assistant Food and Beverage Manager £32k 45hrs a week/ Paid Overtime Stunning Hotel and Event Venue Hook The Client Our client offer a fabulous opportunity to join a team working to a rosette level service standard for a stunning conference and events centre in Hook. The Role The client are looking for a Duty Manager to join the team. The hotel is set in 35 acres of beautiful Hampshire countryside, providing a delightful backdrop to the many weddings and events they host year-round. They were a National Winner at the 2025 Luxury Wedding Awards, and LuxLife Global Excellence declared them the Best Luxury Country Hotel in Hampshire As a Duty Manager you will be a driven, efficient leader who prioritises the guest experience and smooth running of the hotel at all times. Your role will be varied and ever-evolving, and you will guide your team through tasks including, and not limited to, the following: Breakfast, lunch and dinner services executed to a high standard with customer service as top priority Set-up and clear down of the above as well as afternoon teas, parties, conferences, weddings Training and development of casual staff Assisting with rotas, stocktake and other administrative tasks Attending morning planning meetings and communicating information to your team promptly Being available for guests and ensuring their experience is wonderful at all times Ensuring strict adherence to all Health & Safety and Fire Training procedures and policies. Experience in the hotel or hospitality industries is essential, training on specific systems will be given. This role can be physically demanding due to the need to move tables/chairs/equipment on a regular basis. Due the job requiring occasional bar work, applicants must be of the legal age to serve alcohol. Hours The right candidate will be able to commit to at least 3 days out of 7 per week, 9 hour shifts ( up to 12 hour shifts when weddings or large events are held) including early and lates. There is the potential for up to 5 days per week - full time role if required. Benefits Employee discount Free parking Health & wellbeing programme Life insurance On-site parking UK visa sponsorship Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions.
Sep 23, 2025
Full time
Assistant Food and Beverage Manager £32k 45hrs a week/ Paid Overtime Stunning Hotel and Event Venue Hook The Client Our client offer a fabulous opportunity to join a team working to a rosette level service standard for a stunning conference and events centre in Hook. The Role The client are looking for a Duty Manager to join the team. The hotel is set in 35 acres of beautiful Hampshire countryside, providing a delightful backdrop to the many weddings and events they host year-round. They were a National Winner at the 2025 Luxury Wedding Awards, and LuxLife Global Excellence declared them the Best Luxury Country Hotel in Hampshire As a Duty Manager you will be a driven, efficient leader who prioritises the guest experience and smooth running of the hotel at all times. Your role will be varied and ever-evolving, and you will guide your team through tasks including, and not limited to, the following: Breakfast, lunch and dinner services executed to a high standard with customer service as top priority Set-up and clear down of the above as well as afternoon teas, parties, conferences, weddings Training and development of casual staff Assisting with rotas, stocktake and other administrative tasks Attending morning planning meetings and communicating information to your team promptly Being available for guests and ensuring their experience is wonderful at all times Ensuring strict adherence to all Health & Safety and Fire Training procedures and policies. Experience in the hotel or hospitality industries is essential, training on specific systems will be given. This role can be physically demanding due to the need to move tables/chairs/equipment on a regular basis. Due the job requiring occasional bar work, applicants must be of the legal age to serve alcohol. Hours The right candidate will be able to commit to at least 3 days out of 7 per week, 9 hour shifts ( up to 12 hour shifts when weddings or large events are held) including early and lates. There is the potential for up to 5 days per week - full time role if required. Benefits Employee discount Free parking Health & wellbeing programme Life insurance On-site parking UK visa sponsorship Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions.
We are seeking a passionate and dedicated Live-in Duty Manager to join an award-winning hotel team on an Island in Argyll & Bute. This is a unique opportunity to thrive in a renowned venue while ensuring exceptional service and smooth operations. If you are committed to hospitality excellence and have a knack for leadership, this role is perfect for you. To be successful in this role you must have a driving licence and access to your own vehicle. What you will get in your new role Salary of £28,000 - £30,000 per annum Comfortable staff accommodation available Generous share of gratuities Internal/company discounts Responsibilities in your new role as Live-in Duty Manager In your role as Live-in Duty Manager, you will be vital in ensuring the smooth operation of the award-winning hotel. You ll be comfortable running restaurant services and managing weddings/functions, checking in guests, as well as overseeing breakfast and bar service. Your leadership will help maintain the high standards of customer service and operational excellence. Your personality, experience and qualifications We are looking for someone with a strong background in food and beverage and a deep-seated passion for hospitality. This position is perfect for individuals looking to take the next step in their career, with a clear developmental path to senior management. If you re enthusiastic, ready to lead by example, and eager to grow, we want to hear from you. You must have a driving licence and access to your own vehicle. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Sep 23, 2025
Full time
We are seeking a passionate and dedicated Live-in Duty Manager to join an award-winning hotel team on an Island in Argyll & Bute. This is a unique opportunity to thrive in a renowned venue while ensuring exceptional service and smooth operations. If you are committed to hospitality excellence and have a knack for leadership, this role is perfect for you. To be successful in this role you must have a driving licence and access to your own vehicle. What you will get in your new role Salary of £28,000 - £30,000 per annum Comfortable staff accommodation available Generous share of gratuities Internal/company discounts Responsibilities in your new role as Live-in Duty Manager In your role as Live-in Duty Manager, you will be vital in ensuring the smooth operation of the award-winning hotel. You ll be comfortable running restaurant services and managing weddings/functions, checking in guests, as well as overseeing breakfast and bar service. Your leadership will help maintain the high standards of customer service and operational excellence. Your personality, experience and qualifications We are looking for someone with a strong background in food and beverage and a deep-seated passion for hospitality. This position is perfect for individuals looking to take the next step in their career, with a clear developmental path to senior management. If you re enthusiastic, ready to lead by example, and eager to grow, we want to hear from you. You must have a driving licence and access to your own vehicle. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
