118 jobs found

Customer Operations Manager (Heat Networks) 12-month Contract London (Hybrid) Inside IR35 ASAP Start We're hiring an experienced Customer Operations Manager to lead the day-to-day delivery of customer operations across multiple heat network sites-ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/offboarding, complaints and service interruptions. What you'll be doing Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries and account management Manage and performance-monitor external service partners / contact centre providers against SLAs Ensure customer platforms run smoothly: online accounts, app, payment providers, billing platform and data flows Lead new site/customer onboarding, partnering with regional teams and service partners Support escalations: complex complaints, service interruptions and Ombudsman cases Drive process improvement: SOPs, guidance, training and operational standards Track and report on customer metrics, aged debt, complaints and compliance (weekly/monthly insight) Support regulatory and audit requirements (e.g. data protection, Heat Trust, Ofgem) Essential experience Demonstrable experience in utility billing, credit control and customer service (non-negotiable) 5+ years in customer operations/service delivery within a regulated or consumer-facing environment (utilities/energy ideal) Strong knowledge of billing, metering, CRM/service desk and customer account systems Proven track record managing service providers and holding them to SLAs Confident with Excel/data analysis and producing operational reporting Strong background in complaints handling, escalations and service recovery Contract details 12 months, Inside IR35 London (hybrid) ASAP start Please contact the recruitment team for further information Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 700 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting The Role We're building our second charge mortgage product from the ground up. We're looking for a Credit & Commercial Manager to own credit strategy for this product - someone who understands the mechanics of secured lending end-to-end, from quote through to completion. This is a foundational hire. You'll shape how we assess risk, price loans, and structure our credit policy, working closely with a small, senior cross-functional team spanning product, engineering, legal, and commercial. If you've spent years working in secured lending and want to help build something new rather than maintain something old, this is the role. What You'll Do Define credit policy and underwriting strategy for second charge mortgages, including affordability, eligibility, and decisioning frameworks Own risk scoring and pricing - develop and refine scorecards, risk segmentation, and pricing models that balance volume with portfolio quality Drive growth whilst balancing risk - use analytic and credit judgment to drive growth through credit policy, work with the commercial team team to hit volume targets, and all whilst maintaining portfolio quality Own the IRR/NPV/cashflow models - ensure we understand the economics of the asset we're booking, and drive changes where needed Design automated decisioning logic - translate credit policy into executable rules and decision trees that can be embedded in the platform, working with engineering to build the quickest, most automated secured product on the market Help shape funding strategy - collaborate with the Capital Markets team to inform investor parameters around LTV limits, property valuations, and portfolio concentration, translating these into practical credit policy Inform the property valuation and security process - ensure credit policy accounts for valuation methodology, panel management considerations, and charge registration requirements Monitor portfolio performance - track early indicators, refine strategy based on outcomes, and report to senior stakeholders Collaborate cross-functionally - work daily with product and engineering to embed credit decisioning into the platform, and with legal and compliance to ensure regulatory alignment (MCOB, Consumer Duty) Get stuck in - this is a small team building something from scratch. You'll be hands-on across the full credit lifecycle, not managing from a distance What We're Looking For Deep experience in secured lending credit risk - you've worked on second charge mortgages or similar secured products (bridging, BTL, specialist residential) and understand the product inside out Strong knowledge of risk scoring and pricing - you've built or materially contributed to scorecards, pricing frameworks, or credit policy in a secured lending environment Understanding of funding and capital constraints - you know how LTV covenants, property valuations, and investor criteria shape what you can lend and to whom Commercial awareness and growth mindset - you understand that credit policy exists to enable lending, not prevent it. You think about accept rates, broker conversion, and competitive positioning alongside risk metrics Familiarity with the end-to-end secured lending process - from quote through to completion, including how valuation, legal, and land registry processes interact with credit decisions Analytical rigour - you're comfortable with data. SQL is required and Python experience is a plus, but what matters is that you think in numbers and can interrogate MI to drive decisions that lead to more good quality lending Regulatory awareness - working knowledge of MCOB and FCA requirements for second charge lending Experience designing for scale and automation - you understand how to structure underwriting policy as decision logic, scorecards, and rules that can be executed programmatically. You think in terms of tens of thousands of applications, not manual case-by-case review Nice to Have Experience with loan servicing - settlements, collections, arrears management, and recoveries in a secured lending context Exposure to broker distribution models and how credit policy interacts with intermediary channels Experience working in a startup or scale-up environment, or a desire to move from a large organisation into one Experience with decisioning platforms or rules engines Life at Lendable Winning team: the opportunity to scale up one of the world's most successful fintech companies Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls Health coverage: support for your physical and mental wellbeing, including private health cover Retirement & savings: long-term financial wellbeing through retirement savings plans Employee referral programme: earn a competitive bonus when you refer successful new team members Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our blog!

400- 450 per day (Inside IR35) Remote working with occasional on-site presence 6-month contract (potential to extend) We are working exclusively with a well-regarded local authority seeking an experienced DSG Financial Analyst to support its education finance team during a critical period of financial planning and budget management. This is an excellent opportunity for a local government finance professional with strong Dedicated Schools Grant (DSG) experience to make an immediate impact within a collaborative finance function. The Role You will provide specialist financial analysis and business partnering support across DSG-funded services, helping to strengthen financial planning, forecasting and reporting. Working closely with senior finance colleagues and education services, you'll provide robust financial insight to support strategic decision-making. Key responsibilities include: Leading on DSG financial monitoring, forecasting and budget analysis. Supporting High Needs Block financial management and recovery planning. Producing accurate financial reports, forecasts and variance analysis. Providing financial modelling to support budget planning and savings proposals. Working with operational managers to challenge assumptions and improve financial performance. Supporting statutory returns and financial reporting requirements where required. Identifying financial risks and opportunities, providing clear recommendations to senior stakeholders. Contributing to medium-term financial planning and wider education finance projects. About You We're looking for someone who can hit the ground running and has: Previous experience working within local government finance . Strong knowledge of the Dedicated Schools Grant (DSG) funding regime. Experience supporting High Needs budgets and education finance. Excellent financial modelling and advanced Excel skills. Strong analytical and problem-solving abilities. Experience producing clear financial reports for senior stakeholders. The ability to work independently while building effective relationships across finance and service teams. A recognised accountancy qualification (CIPFA, ACCA, ACA or CIMA) is desirable but not essential where significant relevant experience can be demonstrated. If you are interested in this role, please contact Rebecca at Sellick Partnership on (phone number removed). Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Project Planner Location: Yeovil (BA20) - fully onsite Duration: 12 months Rate: 16.24 p/h (PAYE) IR35: Inside Clearance: Not specified Overview We're looking for a Project Planner to support the Operations Directorate by implementing planning and control processes. You'll work with key stakeholders to ensure products/bids are planned effectively, with clear visibility of cost and schedule performance against plan, and strong control of baseline/schedule integrity. Responsibilities: Produce and maintain level 2 Final Assembly plans in accordance with the Aircraft Centre planning process that takes into account the key constraints of build logic and material availability. Report on schedule, including financial and contractual milestones, and cost performance for all aircraft in production providing timely information at the right level of detail for the various customers including Aircraft Centre department managers, the aircraft managers, the aircraft boards and for customers outside of the Aircraft Centre organisation such as programme management and finance. Maintain a technical labour plan in order that for all firm contracts and potential work under the control of the Aircraft Centre an estimated cost at completion and a labour profile for technical labour can be produced for all departments within the Aircraft Centre with bookers. Create, maintain and close SAP networks as required Ensure that all Operations network activities are properly loaded with accurate start and finish dates, budget hours and that activity is being correctly booked against them. Ensure integrity and quality of the schedules are controlled and timely implementations of baseline changes are made. Work with all of the Business Performance & Works Analysis team and with other teams around the business to develop and continuously improve the planning and reporting processes in order to meet the needs of the business and standardise processes across where applicable. Ensure that all processes are accurately documented in the team's departmental instructions. Build and maintain relationships within the Aircraft Centre in order that the Operations Business Control team can work effectively to deliver the team's deliverables. You will undertake any other reasonable tasks that the Business Performance & Works Analysis Manager may require of you so long as you have the appropriate skills, knowledge and support to be able to undertake the task. You are responsible for taking reasonable care of your own health and safety and that of others who may be affected by your acts or omissions at work and to co-operate with managers, supervisors and others to enable the company to meet its statutory obligations for health, safety and environment. Skillset/experience required: Experience in administrative roles within a planning and control context. Strong communication and interpersonal skills for effective stakeholder management. Proficiency in planning tools and software, such as SAP and scheduling applications. Attention to detail and ability to produce accurate reports and plans. Ability to work collaboratively within a team environment and improve processes. Understanding of project planning processes within a Defence & Security context is desirable. Commitment to maintaining high health and safety standards.

We are seeking a motivated and ambitious Planner to join our team on the PTNO / PTC1 National Grid Framework, supporting the delivery of a diverse portfolio of high-profile infrastructure schemes. This is an excellent opportunity to be part of a long-term programme within a rapidly growing energy and infrastructure sector, offering exposure to major National Grid projects across multiple sites. You will work within a supportive and collaborative environment, alongside experienced professionals, with clear opportunities for career development and progression. This role is ideal for someone who is keen to further develop their planning expertise, take on increasing responsibility, and play a key role in delivering complex and impactful projects. Role Responsibilities Support the delivery of a large-scale 80m infrastructure programme across three geographical sites. Develop, maintain, and update detailed project programmes to reflect client requirements and programme changes. Function as the day-to-day interface between planning and project delivery teams. Collaborate closely with project managers and senior planners to ensure accurate programme alignment. Lead and contribute to weekly planning and contract review meetings. Produce and manage NEC3/NEC4 contract-compliant reports. Monitor, capture, and report project progress, including earned value (EVM) tracking. Develop and maintain site planning schedules and phasing plans. Ensure accurate and timely communication of programme status to stakeholders. Work under the guidance of senior planning professionals while taking ownership of assigned responsibilities. Skills, Experience and Qualifications Proven experience in a planning role within infrastructure or energy sectors Experience working on National Grid, HV electrical, or substation projects is highly desirable. Strong knowledge of NEC3 / NEC4 contracts and associated reporting requirements Demonstrated ability in programme management, progress tracking, and reporting. Experience with Earned Value Management (EVM) principles Proficiency in planning and reporting tools, including: Primavera P6 Aphex GIS tools (desirable) Strong stakeholder management skills, with ability to liaise across multi-disciplinary teams. Ability to work effectively in a multi-site, fast-paced delivery environment. Comfortable working under supervision while demonstrating initiative and accountability. Degree (or equivalent) in a relevant discipline (e.g., Engineering, Construction Management, Project Management) What's on offer? Highly competitive rate of pay (Inside IR35 via Umbrella). Apply for further details.

Senior Quantity Surveyor Location: Taunton / Bristol (Hybrid - Minimum 3 Days on Site) Rate: Circa 550 per day (Inside IR35 - Negotiable for the Right Candidate) Contract: Temporary Duration: 3rd August 2026 - 29th January 2027 Hours: Monday to Friday, 08:00 - 17:00 Search Recruitment's Transmission & Distribution team is currently recruiting for an experienced Senior Quantity Surveyor to support a major energy infrastructure programme with one of the UK's leading utility contractors. This is an excellent opportunity for a commercially driven Quantity Surveyor with experience in utilities, power, civil engineering or infrastructure projects to join a busy commercial team on a long-term contract. The Role: Working alongside Commercial and Project Managers, you'll be responsible for supporting the commercial delivery of multiple projects, ensuring robust cost control, contract administration and commercial governance throughout the project lifecycle. Key Responsibilities: Support the preparation of commercial reports, claims and contractual documentation. Manage subcontractor and supplier accounts, including valuations, variations, payments and final accounts. Monitor project risks and maintain commercial risk registers. Assist with compensation events, contractual claims and change management. Produce accurate cost reporting, forecasting and profitability analysis. Attend project and commercial meetings, providing commercial support to operational teams. Develop and maintain commercial records, documentation and best practice procedures. Work collaboratively with project teams to maximise commercial performance. Ensure compliance with company procedures and Health, Safety, Quality and Environmental standards. Requirements: Previous experience as a Senior Quantity Surveyor within utilities, power, infrastructure or civil engineering. Strong understanding of NEC contracts and commercial management. Experience managing subcontractor accounts, valuations and compensation events. Excellent commercial awareness and financial reporting skills. Strong communication and stakeholder management abilities. Ability to work both independently and as part of a wider commercial team. What's on Offer: Around 550 per day (negotiable for the right candidate). Long-term contract running until January 2027. Hybrid working with a minimum of three days per week on site. Opportunity to work on major UK energy infrastructure projects. Immediate start available. If you're an experienced Senior Quantity Surveyor looking for your next contract within the UK's growing energy sector, we'd love to hear from you. Apply today or contact Jack Bennett at Search Recruitment for a confidential discussion. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Quantity Surveyor x2 - Overhead Lines Projects Location: Waltham Cross, Hertfordshire (Hybrid - Minimum 3 Days on Site) Rate: Around 450 per day (Inside IR35 - Negotiable for the Right Candidate) Contract: Temporary Duration: 3rd August 2026 - 29th January 2027 Hours: Monday to Friday, 08:00 - 17:00 Search Recruitment's Transmission & Distribution team is currently recruiting for two experienced Quantity Surveyors to support a major Overhead Line (OHL) project with one of the UK's leading utility contractors. This is an excellent opportunity to join a busy commercial team delivering critical transmission infrastructure works, supporting the commercial management of a high-profile National Grid project. The Role: Working alongside Senior Quantity Surveyors, Commercial Managers and Project Managers, you'll play a key role in ensuring commercial performance across the project, managing costs, subcontractors and contractual processes throughout the project lifecycle. Key Responsibilities: Support the preparation of commercial reports, claims and contractual documentation. Assist with the management of subcontractor and supplier accounts, including quotations, valuations, variations, claims and final accounts. Monitor commercial risks and maintain project risk registers. Support the management of compensation events, contract changes and commercial claims. Assist with cost reporting, forecasting and financial performance across the project. Attend project and commercial meetings, providing commercial support to operational teams. Develop and maintain commercial records and documentation. Work collaboratively with project teams to ensure commercial objectives are achieved. Ensure compliance with company procedures and Health, Safety, Quality and Environmental standards. Requirements: Previous experience as a Quantity Surveyor within utilities, power, transmission, infrastructure or civil engineering. Experience working under NEC contracts. Strong understanding of subcontractor account management, valuations and commercial reporting. Excellent commercial awareness and analytical skills. Strong communication and stakeholder management abilities. Ability to work both independently and within a collaborative commercial team. What's on Offer: Around 450 per day (negotiable for the right candidate). Long-term contract running until January 2027. Hybrid working with a minimum of three days per week on site. Opportunity to work on a major Overhead Line transmission project. Immediate start available. Two positions available. If you're a Quantity Surveyor looking for your next contract within the UK's growing transmission and distribution sector, we'd love to hear from you. Apply today or contact Jack Bennett at Search Recruitment for a confidential discussion. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Quantity Surveyor - Power & Civils Projects Location: Taunton / Bristol (Hybrid - Minimum 3 Days on Site) Rate: Around 450 per day (Inside IR35 - Negotiable for the Right Candidate) Contract: Temporary Duration: 3rd August 2026 - 29th January 2027 Hours: Monday to Friday, 08:00 - 17:00 Search Recruitment's Transmission & Distribution team is currently recruiting for an experienced Quantity Surveyor to support a major energy infrastructure programme with one of the UK's leading utility contractors. This is an excellent opportunity for a commercially minded Quantity Surveyor with experience in utilities, power, civil engineering or infrastructure projects to join a well-established commercial team on a long-term contract. The Role: Working alongside Senior Quantity Surveyors, Commercial Managers and Project Managers, you'll play a key role in the commercial management of projects, helping to control costs, manage subcontractors and maximise project profitability. Key Responsibilities: Support the preparation of commercial reports, claims and contractual documentation. Assist with the management of subcontractor and supplier accounts, including quotations, valuations, variations, claims and final accounts. Monitor commercial risks and maintain project risk registers. Support the management of compensation events, contract changes and commercial claims. Assist with cost reporting, forecasting and financial performance across projects. Attend project and commercial meetings, providing commercial support to operational teams. Develop and maintain commercial records and documentation. Work collaboratively with project teams to ensure commercial objectives are achieved. Ensure compliance with company procedures and Health, Safety, Quality and Environmental standards. Requirements: Previous experience as a Quantity Surveyor within utilities, power, infrastructure or civil engineering. Good understanding of NEC contracts and commercial management principles. Experience managing subcontractor accounts, valuations and commercial reporting. Strong commercial awareness with excellent organisational skills. Ability to build effective relationships with project and commercial teams. Proficient in Microsoft Office and commercial reporting systems. What's on Offer: Around 450 per day (negotiable for the right candidate). Long-term contract running until January 2027. Hybrid working with a minimum of three days per week on site. Opportunity to work on major UK energy infrastructure projects. Immediate start available. If you're a Quantity Surveyor looking for your next contract within the UK's growing energy sector, we'd love to hear from you. Apply today or contact Jack Bennett at Search Recruitment for a confidential discussion. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

SAP Automotive Functional Lead Architect 6 months Remote/Surrey - 2 days a week £900p/d - INSIDE IR35 Role Overview The SAP Automotive Functional Lead Architect is accountable for designing and governing the end-to-end SAP S/4HANA solution for an automotive client The role ensures the SAP landscape fully supports complex vehicle manufacturing operations, multi-plant sequencing, model-year changeovers, regulatory compliance, supplier collaboration, and global distribution networks. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

A London local authority is looking for an experienced Interim Head of Talent Resourcing to provide senior leadership across its recruitment and resourcing service during an important period of change. This is a senior Head of Service-level assignment, operating at a level comparable to Assistant Director. Reporting directly to the HR Director and joining the HR leadership team, you will lead a small established team and take immediate ownership of several critical resourcing priorities. The authority has a lean HR function, and the talent and resourcing leadership role has been vacant for an extended period. It therefore needs someone who can quickly understand the service, establish clear priorities and provide both strategic direction and visible, hands-on leadership. Immediate priorities include addressing recruitment pressures across children s and adults services, improving turnaround times and leading a significant agency-to-permanent conversion programme involving more than 100 roles. There is also a wider requirement to reduce unnecessary agency reliance and ensure interim and contingent labour are used in a more targeted and financially sustainable way. The role covers the full resourcing service, including permanent and contingent recruitment, recruitment campaigns and marketing, safeguarding and DBS requirements, onboarding, recruitment systems and management information. You will review current performance and ways of working, strengthen standards and accountability and ensure the service is prepared for changes in employment legislation affecting recruitment. You will work closely with directors, senior managers and HR colleagues to resolve immediate delivery issues while helping to shape the authority s longer-term approach to talent and resourcing. You will also lead and support four direct reports, building confidence within the team and ensuring the service works effectively with the wider HR function. We are looking for someone who has: Operated at senior Head of Resourcing, Head of Talent Acquisition or Assistant Director level within a large and complex organisation. Led both the strategic and operational delivery of an in-house recruitment or resourcing service. Significant experience of local government or a closely comparable public-sector environment. Managed high-volume and hard-to-fill recruitment, ideally within children s services, adult social care or another safeguarding environment. Led agency-to-permanent recruitment programmes and work to reduce reliance on contingent labour. A strong understanding of safeguarding, DBS requirements and employment legislation affecting recruitment. Demonstrable experience of improving recruitment performance, turnaround times, processes and management information. The ability to lead an established team while working collaboratively as part of a wider HR leadership function. The confidence to provide credible advice and challenge to directors and senior leaders. Strong working knowledge of both TalentLink and iTrent. Experience of these systems is essential. This role will suit an accomplished senior resourcing leader who is comfortable moving between strategic leadership and immediate operational delivery. You must be able to establish credibility quickly, work collaboratively with the existing team and take ownership from the outset. The assignment is initially for three months, with the likelihood of extension, and sits inside IR35. The expected rate is around £600 per day, with some flexibility for an exceptional candidate. Attendance on site three days per week is essential, and candidates should be available to start at short notice.

Internal Sales Account Manager South East London 28,000.00 - 32,000.00 per annum plus exceptional benefits Permanent Days Are you a driven sales professional who enjoys building relationships, uncovering opportunities and growing customer accounts? Do you thrive in a fast-paced environment where your efforts have a direct impact on business growth? We're looking for an Inside Sales Account Manager to join our clients friendly and ambitious team in South East London selling fresh seafood to high-end restaurants and hotels. This is an excellent opportunity for someone with a proactive approach to sales who enjoys speaking with customers, identifying opportunities and delivering exceptional service. What you'll be doing Managing and developing an existing portfolio of customer accounts Taking inbound orders while identifying opportunities to increase sales and profitability Building strong relationships with customers to become their trusted point of contact Proactively contacting customers to generate repeat business and promote products Using CRM and sales reports to identify opportunities, recover lost business and maximise account potential Working closely with the wider sales team to develop account strategies and win new business Qualifying new leads and passing opportunities to the field sales team where appropriate Supporting sales promotions and marketing campaigns Maintaining accurate customer records and ensuring excellent customer service at every stage What we're looking for Previous experience in internal sales, account management, telesales or customer service A confident communicator who enjoys speaking with customers A commercial mindset with a passion for growing sales Strong relationship-building skills Self-motivated with excellent organisational skills Comfortable using CRM systems and Microsoft Office A positive attitude and willingness to learn What you'll receive Competitive salary of 28,000- 32,000 depending on experience Stable, permanent employment Monday-Friday working hours with early finishes at 4pm Ongoing training and development Supportive team environment Genuine opportunities to develop your career as the business continues to grow If you're motivated by building relationships, delivering excellent customer service and driving sales growth, we'd love to hear from you. Apply today and become part of a business where your contribution genuinely makes a difference. To be considered for this position, please send us your CV ASAP by applying to this advert!

My Insurance client is currently seeking for a Network Demand Manager to take ownership of the demand, forecasting, financial planning and stakeholder engagement activities for Global Network Services. Key Responsibilities Own and manage the Network demand pipeline, ensuring requirements from affiliates, operations, engineering and architecture teams are captured, assessed and prioritised. Develop and maintain network financial forecasts, budgets and cost allocation models to support business growth and integration activities. Partner with vendors, technical teams and business stakeholders to evaluate requirements, optimise spending and support procurement and renewal activities. Coordinate onboarding and readiness activities for new affiliates, managing risks, milestones, reporting and stakeholder communications. Analyse network capacity, licensing and service consumption trends to identify optimisation opportunities and support future investment planning. Requirements Proven experience in Demand Management, Service Management, Business Relationship Management or Infrastructure Portfolio Management within a large enterprise environment. Strong stakeholder management skills with the ability to engage technical teams, suppliers and business leaders across multiple geographies. Experience in budgeting, forecasting, financial planning and cost management for IT infrastructure or network services. Good understanding of enterprise networking concepts, including WAN, LAN, cloud connectivity, network security and capacity planning. Excellent analytical, communication and organisational skills, with experience managing competing priorities and translating business requirements into technology demand. Logistics 12 Month Contract 526 per day inside IR35 Hybrid 2 Days a week Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

Job Description About the Role As a Country Sales Manager, you will be responsible for leading Wireline and Flowline Equipment (WLF) sales activities within your designated countries across Europe, Sub-Saharan Africa (SSA), and the Caspian region. Reporting directly to the Regional Sales Manager, you will play a critical role in executing regional sales strategies at a local level, driving revenue growth, strengthening customer relationships, and increasing NOV's presence within allocated territories. This role focuses on three key performance areas: Maximising sales order intake through proactive customer engagement and identification of new business opportunities. Supporting back-office sales and operational processes to ensure efficient execution and high levels of customer satisfaction. Contributing to financial forecasting and pipeline management by providing accurate and timely inputs to support regional planning. Success in this role requires close collaboration with the Regional Sales Manager and cross-functional teams, including operations, engineering, inside sales, and aftermarket support functions. About the Company NOV delivers technology-driven equipment, systems, services, and software solutions supporting energy production and industrial operations worldwide. Within NOV's Energy Equipment segment, the Wireline and Flowline business provides industry-leading equipment and services supporting intervention and stimulation operations globally. Through engineering excellence, operational expertise, and customer-focused innovation, NOV helps customers improve safety, efficiency, reliability, and operational performance. What We Offer International travel opportunities across Europe, SSA, and the Caspian region Product-specific training across Wireline Units, Pressure Control, and Flowline products Sales, negotiation, presentation, and professional development training Direct coaching and mentoring from experienced sales leadership Opportunity to work with one of the industry's leading OEM providers Career progression opportunities within a global organization Key Responsibilities Drive sales growth across assigned countries within Europe, SSA, and the Caspian region. Develop and convert new business opportunities with operators and service companies. Build and maintain strong relationships with key customers and stakeholders. Identify and position NOV for upcoming tenders, RFQs, and strategic projects. Manage and maintain an accurate sales pipeline, forecasts, and CRM records. Collaborate with internal teams to deliver effective customer solutions and support business growth. Provide market intelligence and customer insights to support regional sales strategy. Represent NOV at customer meetings, industry events, and business development activities. Qualifications & Skills Essential Qualifications HND/Degree in Engineering and/or Business or equivalent extensive experience working in a similar industry-relevant role. Working knowledge within Oil & Gas Operations, Business, and/or Sales environments. Experience in a similar sales or business development position. Technical sales experience. Sales forecasting and pipeline management experience. Strong ability to develop customer relationships and generate new business opportunities. Working knowledge of CRM and ERP systems. Ability and willingness to travel internationally across assigned regions. Desired Qualifications 5 years' experience working within the Wireline industry. Working knowledge of Wireline Equipment and associated services. In-depth knowledge of NOV WLF products and services. Experience leading capital equipment sales opportunities from lead generation through project award. Experience working with operators and service companies across Europe, SSA, or the Caspian region. Soft Skills Successful candidates will demonstrate: Strong customer focus and relationship-building skills. A proactive, self-starting approach with minimal supervision. Excellent communication and presentation skills. Commercial awareness and business acumen. Strong problem-solving and decision-making abilities. Ownership and accountability for business results. Ability to manage multiple priorities and work independently. Resilience, adaptability, and the ability to perform effectively in dynamic market conditions. Collaborative working style and commitment to team success. Drive for results with a focus on revenue growth and market expansion. Why Join Us? This is a significant opportunity to make a real difference within a growing sales organization focused on expanding NOV's presence across Europe, SSA, and the Caspian region. You will work alongside experienced sales professionals and one of the most knowledgeable Wireline and Flowline teams in the industry while developing relationships with leading operators and service companies. If you are a motivated sales professional who enjoys building customer relationships, developing new business opportunities, and driving growth in international markets, we encourage you to apply. About Us About the Team

My client a large financial services global brand is looking for an experienced Digital Analytics Manager (Adobe Analytics) on a initial contract basis. The role is Inside IR35 and Based in the London office (Hybrid 3 days onsite). The Acquisition Experiences Analytics team within the broader Enterprise Digital Experimentation and Analytics (EDEA) team in ETS supports optimization of our acquisition experiences (Shop, MGM, Apply, New Accounts, etc.) through insights and experimentation. The team specializes in using data around digital product usage to drive improvements in the customer experience to deliver higher satisfaction and business value. Join a high-impact analytics team shaping the digital experiences behind customer acquisition across key business products. You'll leverage advanced analytics, experimentation, and customer insights to influence strategic decisions, optimize digital journeys, and drive measurable business growth. The successful candidate will have access to cutting-edge experimentation and analytics capabilities and will gain exposure to senior leaders across Enterprise Digital, Product, and Technology, providing unique opportunities to influence strategy, drive business impact, and accelerate professional growth. This role will be co-located with their Director based out of London. Responsibilities Lead strategic analytics eEorts to enhance the end-to-end digital customer experience and support the development of strong market foundations Help increase conversion across our digital channels & aid market foundation Define, develop and operationalize KPIs and metrics to monitor customer experience and business performance Support the development of new products and capabilities Deliver comprehensive analytics readouts on product launches and digital initiatives, uncovering actionable insights and learnings continuously optimize the customer journey Gain deep functional understanding of the enterprise-wide product capabilities and associated platforms over time and ensure analytical insights are relevant and actionable Lead collaboration with stakeholders, integrating data from multiple sources and partners to deliver holistic business insights Qualifications Post graduate Degree in business, economics, statistics, mathematics, engineering or finance Minimum 3 years' relevant analytics experience with a background in quantitative business analysis and statistical techniques; experience in risk analytics, digital analytics preferred Proven experience of leading in-house risk & digital analytics teams and working on data integrations with partners, with a track record of consistently delivering results though developing advance analytics and platforms Superior problem-solving/decision making skills Excellent teamwork and thought leadership skills with experience collaborating with partners across the globe Strategic and analytical orientation - numerical with forecasting, plus financial acumen to drive business analyses We are also open to exceptionally strong B30 talent with demonstrated experience If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Job Title: Reporting & Governance Manager Location: Birmingham (3 days/week on site) Daily Rate : £500/day (Umbrella Maximum) Duration: 6 Months IR35 Status: Inside IR35 The Reporting and Governance Manager is responsible for ensuring Government Functional Standard 013 requirements are met and documented including the management of the Fraud Risk Assessment and assurance programme together with internal management reporting. Accountabilities/Responsibilities Management of the Fraud Risk Assessment (FRA) programme including completion and maintenance of detailed, thematic and enterprise assessments, together with initial fraud impact assessments. Undertaking fraud measurement exercises. Drafting of the Counter Fraud Strategy based on findings of FRA programme. Working with the Proactive Fraud Manager to incorporate data driven fraud insights into the FRA programme and operational controls. Liaison with risk management leads within the supply chain to ensure effective management of current and emerging risks. Management of and ensuring compliance with Government Functional Standard 013. Creation and maintenance of fraud related policies (including Gifts and Hospitality and Whistleblowing etc) and ensuring alignment with regulatory requirements and best practise. Internal reporting to senior management and committees Design and delivery of counter fraud training to staff. Skills: Fraud Risk Assessment, Measurement and Assurance Expertise in managing a complex FRA programme including key competencies contained within the Government Counter Fraud Professional Standards and Guidance relating to:- Risk assessment skills Risk management and knowledge Business knowledge Counter fraud knowledge Communication and facilitation skills Ability to develop and implement comprehensive fraud risk models and metrics. Governance and Reporting Strong understanding of corporate governance and regulatory requirements related to fraud risk management, including Government Functional Standard 013. Ability to create detailed, transparent fraud risk reports for senior leadership and relevant stakeholders. Ability to ensure compliance with legal and regulatory standards regarding fraud risk. Policy Development Ability to collaborate with cross-functional teams to ensure policies reflect evolving fraud risks and industry standards, and translate these policies into processes that run smoothly in a matrix environment Stakeholder Management Ability to effectively engage and manage internal and external stakeholders, including senior executives, regulatory bodies, and third party vendors. Effective verbal and written communication skills, with the ability to convey complex fraud risk concepts to non-expert stakeholder Training Ability to create and maintain training programmes for team members and wider company employees. Knowledge: Comprehensive knowledge of FRAs (including IFIA s, detailed, thematic and enterprise) and preferably a member of the Government Counter Fraud Profession, Fraud Risk Assessment discipline. Knowledge of relevant Regulations and legislation, including fraud-related legislation (e.g., Fraud Act 2006, Bribery Act 2010, and ECCTA 2023). Type of experience: Substantial experience in managing a FRA programme preferably in relation to construction projects, including completing and maintaining detailed, thematic and enterprise level FRAs. Experience in coordinating the ongoing assurance of fraud risks, managing various stakeholders and reporting progress to seniors. Experience of senior level reporting and working within corporate governance and risk, preferably how they relate to fraud risk oversight. Experience of working with a wide range of internal and external stakeholders to ensure compliance with regulatory and organisational standards. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed) Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

Role: Project Director with Cyber Security Type: Contract (6 Months) Location: London, UK Working Model: Hybrid (3 days per week in office) Payrate: 414 to 514 per day on Outside IR35 (if they have LTD company only) 414 to 514 per day on Inside IR35 via Umbrella The Mission Take single-point accountability for the end-to-end delivery of a high-visibility Cyber Security experiential project. Working alongside our creative partner, The Exchange, you will make their strategic and creative vision a physical reality-on time, on budget, and with visceral, immediate impact. Key Responsibilities Programme Delivery: Own the master plan, timeline, budget, and quality standards across all workstreams. Agency Coordination: Manage specialist external agencies across experiential production, PR, and digital deliverables. Stakeholder Governance: Serve as the authoritative interface for senior stakeholders and the executive team. Campaign Integration: Close the gap between physical event activations and digital/PR amplification. Commercial Control: Rigorously manage purchase orders, challenge agency cost proposals, and mitigate financial risks. The Skills Required 8+ years in senior programme management directing complex, multi-agency campaigns. Proven expertise delivering large-scale live experiences or immersive activations. Track record of integrating PR campaigns and digital experiences (landing pages, campaign sites). Strong commercial background (direct budget ownership, supplier contracts, and cost control). Demonstrated experience managing Director and C-suite level stakeholders . This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Network Engineer Rate - 58 (an hour) Location - Bracknell (Hybrid) Duration - 12 Months (Initially) Ir35 - Inside (Must use an umbrella company) What will you do: Provide triage, analysis, and resolution of network incidents End-to-end incident management, bringing in additional skilled resources as required Engage or defer to other technical teams as required in resolution of incidents Act as major incident manager (MIM) when incident impact warrants it Provide timely updates to stakeholders or incident manager during incidents Hands on troubleshooting and configuration of networking equipment including Cisco, Meraki, and others as required Participate in global on-call rotation, including some weekend requirements Leverage network management systems (NMS) to understand issues and pinpoint where the problem likely is and the impact it is causing Collect packet captures as necessary; perform initial diagnosis of output where possible Interface with local contacts and service providers as needed to resolve site connectivity, hardware, service issues; hold providers accountable to SLAs Proactively identify, engage, and act on situations where "things could be better" Continually evaluate network capacity and performance; make recommendations for design changes as appropriate Assist with on-going maintenance of CMDB information and updates of our internal Knowledge Base Fulfillment of DNS/DHCP requests such as A or CNAME record requests, new DHCP scope requests, or updating MX records Implementation of changes as defined and requested by design and planning team What do you need to have: 3+ years' hands on troubleshooting and configuration experience in supporting large multi-national corporate networks utilizing a diverse set of technologies and vendors 3+ years working directly in Cisco IOS and the Meraki dashboard 3+ years troubleshooting and configuring WLAN technologies; Cisco and Meraki experience desired. Experience working with Cisco NSO, SAE, UCS, ISE, and DUO is desired Experience with VMware Demonstrated ability to use IOS and Meraki dashboard in the troubleshooting and configuration of the network Cisco Certified Network Associate (CCNA) or comparable certification required or demonstrable work experience and skill Comfortable collecting packet captures Firm understanding and application of network protocols and functions including BGP, OSPF, EIGRP, NAT, DNS, DHCP, SDWAN, IPAM, SDN, ACL, Spanning Tree, VLAN, OSI Model, NetFlow, TACACs Ability to convey complex technical topics into layman terms while under time constraints Ability to leverage NMS tools (such as Nagios, SevOne, LiveNX, SolarWinds, NetScout, ServiceNow, Meraki Dashboard, etc.) to diagnose & triage issues or requests Familiarity with the use and limitations of syslogs, SNMP traps, device polling, NetFlow, and other management functions Understanding of ITIL and its principles such as event, incident, problem, and change management Organizational skills to manage multiple priorities at one time while meeting deadlines Experience participating in network implementation & refresh projects Experience working with customers remotely and over the phone to assist with network troubleshooting

Customer Success Manager Bournemouth Hybrid (3 Days Office / 2 Days Home) 30,000+ Commission Realistic OTE 52,000 Monday to Friday, 09:00 - 17:30 Are you a commercially minded customer-facing professional who thrives in a fast-paced, target-driven environment? Do you enjoy building relationships, helping customers achieve results, and identifying opportunities for growth? You'll manage a portfolio of existing customers and so this is a high-activity role where success comes from building strong customer relationships through regular phone and video engagement. You'll help customers maximise value from the platform while driving retention, identifying commercial opportunities, and contributing to overall business growth. The Role as a Customer Success Manager As a Customer Success Manager, you'll take ownership of a portfolio of over 200 subscribers, working closely with both users and decision-makers to ensure they achieve their goals. You'll be responsible for delivering a high volume of quality customer interactions, helping clients embed the systems into their daily workflows and get the most from their subscription. Alongside customer success activities, you'll play an important commercial role by supporting contract renewals and identifying upsell and cross-sell opportunities, with strong performance rewarded through our commission scheme. Key Responsibilities of a Customer Success Manager Manage a portfolio of 200+ customers, developing strong relationships across multiple stakeholders. Conduct regular outbound calls and online meetings to understand customer objectives, challenges, and opportunities. Demonstrate how you can help customers target projects, track opportunities, and stay ahead of competitors. Deliver engaging online training sessions and platform demonstrations. Maintain a high volume of weekly customer touchpoints across phone, email, and video channels. Monitor customer usage, engagement levels, and satisfaction to proactively identify and mitigate renewal risks. Create focused account plans with clear actions, timelines, and measurable goals. Lead value-driven commercial conversations to uncover upsell and cross-sell opportunities and pass qualified leads to the Account Management team. Maintain accurate records and activity tracking within Salesforce and other internal systems. Share customer insights and feedback with Sales, Product, Marketing, Content, and Finance teams to support continuous improvement. About You We're looking for someone who enjoys working towards clear goals and is motivated by delivering strong results for both customers and the business. You may already be working in Customer Success or Account Management, or perhaps you're ready to step up from a BDR, SDR, telesales, or inside sales role. You'll Have: Experience in customer success, account management, inside sales, telesales, or a similar customer-facing position. Confidence communicating with customers over the phone and via video meetings. Strong presentation skills and the ability to handle questions and objections professionally. A good understanding of SaaS or subscription-based businesses, including the importance of onboarding, engagement, retention, and renewals. Experience using CRM systems, ideally Salesforce. Strong organisational skills with excellent attention to detail. Commercial awareness and the confidence to identify growth opportunities without being overly sales-focused. A resilient and proactive approach, with the ability to manage a busy portfolio and work at pace. Desirable: Experience within the construction sector. Experience selling to construction businesses or building product suppliers. What's on Offer? Competitive basic salary plus commission. Realistic on-target earnings of 52,000 . Hybrid working model: 3 days in the Bournemouth office, 2 days from home . Clear performance targets and genuine earning potential. Opportunity to join an established market-leading business with strong growth ambitions. Collaborative, supportive team environment with ongoing development opportunities. If you're passionate about customer success, enjoy building relationships, and want a role where your efforts directly influence customer outcomes and business growth, we'd love to hear from you. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Internal Sales Executive / Sales Executive / Telesales Executive / Business Development Manager Newport, Shropshire, ideally this role will be based at our offices in Newport, Shropshire, however we will also consider applications from other parts of the UK with the role being performed remotely from home. Good locations for Newport include Stafford, Shrewsbury, Stoke, Wolverhampton, Telford, Market Drayton, Whitchurch and Staffordshire and Shropshire in general. Salary £30k basic , dependent on experience + life cover, pension and other benefits. Working Hours: Monday to Thursday 9.00am 5.00pm Friday 9.00am 4pm Start Date : Immediate or to suit your availability. This is a full-time permanent role of 36.5 hours per week. Company Description: Our clients are the market leading specialists in the collection and recycling of waste oils and hazardous workshop waste. An exciting opportunity for an Internal Sales Executive / Telesales Executive / Business Development Manager to join a friendly team. Job Description: Due to company expansion, we are now looking for several new Internal Sales executives / Telesales executives to join our growing Internal Sales team. You will primarily be working from a Database of existing clients and potential new customers, with responsibility for a designated geographical area. Predominantly working within Automotive / Vehicle workshops sector. Role and responsibilities: A major part of this role will be outbound sales calls to your designated database of existing and potential customers with the objective of booking a set number of jobs per day. The emphasis will be on quality of calls and successful conversion to a booking for the companies service. Research and continually developing the market database from online searches Updating and maintaining contact relationship management database Contacting vehicle workshops by telephone to arrange waste oil collections Receiving inbound calls from vehicle workshops Correspondence with vehicle workshops by email Setting up customer accounts using a bespoke portal Creating collection jobs using the bespoke portal for allocation to tanker drivers via their smart phone app. Reviewing allocated jobs using mapping software Updating database after completed jobs Working as part of a team who are allocated to specific geographical areas Liaising with the nominated area collection driver for reviewing work plans and optimising the workflow Person Specification: Excellent communication skills, both verbal and written, with good attention to detail. Good Rapport building skills. First class Administration and IT skills, with good attention to detail Strong organisational skills. Resilience Ability to multi-task. Ability to work as part of a team. Experience: Ideally you will have previous B2B Sales experience: this could be Telesales / Inside Sales or Face to face. However, our clients would also consider candidates from other career paths who have the personal attributes to move across to an Internal sales role and the desire and commitment to successfully make this transfer. Database management Use of CRM Please send CV and a cover letter to Frazer, explaining why this role would suit you. Newport, Shropshire, ideally this role will be based at our offices in Newport, Shropshire, however we will also consider applications from other parts of the UK with the role being performed remotely from home. Good locations for Newport include Stafford, Shrewsbury, Stoke, Wolverhampton, Telford, Market Drayton, Whitchurch and Staffordshire and Shropshire in general. Salary £30k basic, dependent on experience + life cover, pension and other benefits. The Sales Recruitment Network recruits B2B and B2C Sales Directors, Sales Managers, Field Sales Executives and Internal Sales Executives: Telesales Managers, Telesales Executives and Telemarketing Executives: Marketing Directors, Marketing Executives, Marketing Coordinators and Marketing Assistants: Customer Services Managers, Customer Services Executives and Sales Administrators in all industries throughout the UK.