Investigo Government Solutions (IGS) require PIP 2 investigators for a Public Protection Unit (PPU) in Gloucestershire. Overview: These roles sit in the Public Protection Unit, which is made up of several specialist units with the responsibility of keeping people safe from harm and investigating offences committed against the most vulnerable. The Child Abuse Investigation Team (CAIT), Child Exploitation Team (CET). You will liaise with other units in the team, including IIOC and CEMM. Working arrangements: You will be based at Gloucestershire HQ in Quedgeley. There will be a need to be mobile from this site, eg for enquiries with public and to attend other police premises etc. Due to the sensitive nature of the cases, there is no hybrid or remote working for investigators, occasionally they might authorise a working from home day for admin work. You will need to be deployable and available for briefings etc based on daily demand. You will have access to a police vehicle; hence you must have a full UK driving licence. CAIT role: Due to the nature of these cases, you will be placed on 8-week rotation, day and late shift. Early shift /1700 and late shift , with one weekend in 8 on early shift. CET role: This is a Monday to Friday role, with core hours of . We offer Pay for both roles is £172.50 per day, inclusive of holiday pay Flexible working, ie part time or amended shift times can be considered. Continuous professional development Main Responsibilities: Qualified PIP 2 investigator - having passed the NIE, DDP course and successfully completed tutorship and Conduct and carry out investigations relating to Public Protection areas of responsibility at the direction of managers Work with witnesses, draft and take statements as Take possession of and accurately record exhibits in accordance with legal requirements, policies and Take part in multiagency meetings to share information and safeguard vulnerable Produce relevant reports/files - prepare files for presentation to the CPS and present evidence which may be used in court (criminal/family). Work to an agreed case investigation plan and adhere to time To work closely as OIC with CPS lawyers and prosecution barristers and attend all meetings and Attend court hearings and trials as OIC and witness and give evidence where Maintain and use a good working knowledge of Legislation, Policy and Procedure Update databases and charts for use in case investigation and Prioritise and organise own workload to ensure adherence to required Contribute to the development of intelligence relating to Public Protection areas of business by using analytical skills and reviewing of databases, collect and input intelligence where required Collate documentary evidence for the preparation of civil orders and disruption processes, liaising with legal departments as necessary. Liaise with other forces and outside agencies to further investigations or identify risk Escort prisoners if required Maintain an accurate record of daily activities using an Investigators Day book or pocket notebook Skills required: PIP 2 qualification Excellent communication skills, both written and verbal Full UK driving licence. You will have access to unmarked vehicles Preferred skills: ABE trained Child abuse and exploitation investigations SUDIC (child death) Advanced interviewer (suspect or victims) Has worked within a multi-agency team Has experience of working within a child/adult protection arena or has safeguarding experience of any other Can demonstrate ability to interpret data and evaluate information from multiple sources Experience of performing the role of disclosure officer for serious and complex crime Experience of performing the role of exhibits officer for serious and complex crime
Aug 03, 2026
Contractor
Investigo Government Solutions (IGS) require PIP 2 investigators for a Public Protection Unit (PPU) in Gloucestershire. Overview: These roles sit in the Public Protection Unit, which is made up of several specialist units with the responsibility of keeping people safe from harm and investigating offences committed against the most vulnerable. The Child Abuse Investigation Team (CAIT), Child Exploitation Team (CET). You will liaise with other units in the team, including IIOC and CEMM. Working arrangements: You will be based at Gloucestershire HQ in Quedgeley. There will be a need to be mobile from this site, eg for enquiries with public and to attend other police premises etc. Due to the sensitive nature of the cases, there is no hybrid or remote working for investigators, occasionally they might authorise a working from home day for admin work. You will need to be deployable and available for briefings etc based on daily demand. You will have access to a police vehicle; hence you must have a full UK driving licence. CAIT role: Due to the nature of these cases, you will be placed on 8-week rotation, day and late shift. Early shift /1700 and late shift , with one weekend in 8 on early shift. CET role: This is a Monday to Friday role, with core hours of . We offer Pay for both roles is £172.50 per day, inclusive of holiday pay Flexible working, ie part time or amended shift times can be considered. Continuous professional development Main Responsibilities: Qualified PIP 2 investigator - having passed the NIE, DDP course and successfully completed tutorship and Conduct and carry out investigations relating to Public Protection areas of responsibility at the direction of managers Work with witnesses, draft and take statements as Take possession of and accurately record exhibits in accordance with legal requirements, policies and Take part in multiagency meetings to share information and safeguard vulnerable Produce relevant reports/files - prepare files for presentation to the CPS and present evidence which may be used in court (criminal/family). Work to an agreed case investigation plan and adhere to time To work closely as OIC with CPS lawyers and prosecution barristers and attend all meetings and Attend court hearings and trials as OIC and witness and give evidence where Maintain and use a good working knowledge of Legislation, Policy and Procedure Update databases and charts for use in case investigation and Prioritise and organise own workload to ensure adherence to required Contribute to the development of intelligence relating to Public Protection areas of business by using analytical skills and reviewing of databases, collect and input intelligence where required Collate documentary evidence for the preparation of civil orders and disruption processes, liaising with legal departments as necessary. Liaise with other forces and outside agencies to further investigations or identify risk Escort prisoners if required Maintain an accurate record of daily activities using an Investigators Day book or pocket notebook Skills required: PIP 2 qualification Excellent communication skills, both written and verbal Full UK driving licence. You will have access to unmarked vehicles Preferred skills: ABE trained Child abuse and exploitation investigations SUDIC (child death) Advanced interviewer (suspect or victims) Has worked within a multi-agency team Has experience of working within a child/adult protection arena or has safeguarding experience of any other Can demonstrate ability to interpret data and evaluate information from multiple sources Experience of performing the role of disclosure officer for serious and complex crime Experience of performing the role of exhibits officer for serious and complex crime
Oracle Database Administrator - Location: Manchester or Barrow in Furness - 3 days onsite/week - 6 initial months contract This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices. This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC level. More details relating to UK Security Clearance can be found: United Kingdom Security Vetting: clearance levels - GOV.UK Role Description: * Focusing on scalability, integrity, performance, availability, security, monitoring and troubleshooting of core DB clusters * Owning core database clusters in Production as well as on a wide range of technologies * Reporting into the Operations Manager and working alongside the Senior DBA * Oracle schema object sizing. * Monitor data block organisation. * Monitor physical storage and contention. * Monitor tablespace utilization * Memory usage. * Physical I/O tuning. * Lock monitoring. * Database resource utilization. * Alert log, Backup status * Database free space. * Performance tuning ratios * Check Invalid objects * Monitor build-up of trace files. * Monitor growth of alert logs. * Purge log and trace files, which are no longer required. * Database Monitoring * Cache (Buffer Cache, Library Cache, Dictionary Cache) hit/miss ratios * Point in time database recovery, using on-line redo logs. * Provide advice during database restoration following a crash or media failure. * Monitor Archive log retention period for database recoverability and highlight issues/limitations. * Ensure database changes are reflected into the backup strategy. Your skills and experience: * Shared pool usage * Customized DBMS_JOBS running * Logical I/O on the database * SAR on the database server * Locks on the database * Sessions and session queries * Monitor database availability issues * Monitor on-line and archived log file usage * Monitor roll-back segment usage * EARS call handling for Oracle DBA team * Change handling for Oracle DBA team * Participate in implementation planning * Export & Import data between production and test instances as required Oracle Database Administrator - Location: Manchester or Barrow in Furness - 3 days onsite/week - 6 initial months contract Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Aug 03, 2026
Contractor
Oracle Database Administrator - Location: Manchester or Barrow in Furness - 3 days onsite/week - 6 initial months contract This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices. This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC level. More details relating to UK Security Clearance can be found: United Kingdom Security Vetting: clearance levels - GOV.UK Role Description: * Focusing on scalability, integrity, performance, availability, security, monitoring and troubleshooting of core DB clusters * Owning core database clusters in Production as well as on a wide range of technologies * Reporting into the Operations Manager and working alongside the Senior DBA * Oracle schema object sizing. * Monitor data block organisation. * Monitor physical storage and contention. * Monitor tablespace utilization * Memory usage. * Physical I/O tuning. * Lock monitoring. * Database resource utilization. * Alert log, Backup status * Database free space. * Performance tuning ratios * Check Invalid objects * Monitor build-up of trace files. * Monitor growth of alert logs. * Purge log and trace files, which are no longer required. * Database Monitoring * Cache (Buffer Cache, Library Cache, Dictionary Cache) hit/miss ratios * Point in time database recovery, using on-line redo logs. * Provide advice during database restoration following a crash or media failure. * Monitor Archive log retention period for database recoverability and highlight issues/limitations. * Ensure database changes are reflected into the backup strategy. Your skills and experience: * Shared pool usage * Customized DBMS_JOBS running * Logical I/O on the database * SAR on the database server * Locks on the database * Sessions and session queries * Monitor database availability issues * Monitor on-line and archived log file usage * Monitor roll-back segment usage * EARS call handling for Oracle DBA team * Change handling for Oracle DBA team * Participate in implementation planning * Export & Import data between production and test instances as required Oracle Database Administrator - Location: Manchester or Barrow in Furness - 3 days onsite/week - 6 initial months contract Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Role: Policy Requirements Manager Location: London (Hybrid - Once in a month onsite) Type: Contract (Inside IR35) Duration: 9 Months Overview We are seeking an experienced Policy Requirements Manager to join a high-profile UK Central Government programme. This is an excellent opportunity for a governance, risk, and compliance professional to play a key role in ensuring adherence to policy, regulatory, and operational requirements across a complex delivery environment. The successful candidate will support the development and implementation of risk and compliance frameworks, drive policy awareness, and work closely with stakeholders to ensure effective governance and risk management practices are Embedded across the organisation. Key Responsibilities Lead the implementation and maintenance of compliance and governance frameworks. Promote awareness and understanding of organisational policies, standards, and regulatory obligations. Support Enterprise Risk Management (ERM) activities, including risk identification, assessment, mitigation, and reporting. Monitor compliance with internal policies, government standards, and regulatory requirements. Develop and deliver compliance training and awareness programmes to stakeholders. Maintain risk registers and track remediation activities. Conduct compliance reviews and assessments, identifying areas for continuous improvement. Produce governance, risk, and compliance reports for senior stakeholders. Collaborate with cross-functional teams to ensure alignment with compliance objectives. Support internal and external audits, reviews, and assurance activities. Provide guidance and recommendations on policy interpretation and compliance requirements. Drive improvements to risk management and service delivery processes. Essential Skills & Experience Proven experience within Risk Management, Compliance, Governance, or GRC environments . Strong understanding of Enterprise Risk Management (ERM) principles and methodologies. Experience managing compliance against policies, standards, and regulatory requirements. Ability to assess risks and implement effective mitigation strategies. Experience creating and delivering compliance training and awareness initiatives. Strong stakeholder management and communication skills. Experience producing governance and compliance reporting for senior leadership. Ability to work independently and provide strategic recommendations. Excellent analytical and problem-solving capabilities. Desirable Skills Experience working within Central Government or the wider Public Sector . Knowledge of information governance and data protection requirements. Familiarity with audit, assurance, and control frameworks. Understanding of GDPR, privacy, and information security governance. Experience working within large-scale transformation or service delivery programmes. Desirable Certifications CIPM (Certified Information Privacy Manager) CIPP (Certified Information Privacy Professional) CIPT (Certified Information Privacy Technologist) Risk Management, Governance, Audit, or Compliance-related certifications What We're Looking For We are looking for a proactive and highly organised professional with a passion for governance, risk management, and regulatory compliance. You will have the ability to influence stakeholders, drive compliance best practices, and contribute to organisational decision-making within a fast-paced government environment.
Aug 03, 2026
Contractor
Role: Policy Requirements Manager Location: London (Hybrid - Once in a month onsite) Type: Contract (Inside IR35) Duration: 9 Months Overview We are seeking an experienced Policy Requirements Manager to join a high-profile UK Central Government programme. This is an excellent opportunity for a governance, risk, and compliance professional to play a key role in ensuring adherence to policy, regulatory, and operational requirements across a complex delivery environment. The successful candidate will support the development and implementation of risk and compliance frameworks, drive policy awareness, and work closely with stakeholders to ensure effective governance and risk management practices are Embedded across the organisation. Key Responsibilities Lead the implementation and maintenance of compliance and governance frameworks. Promote awareness and understanding of organisational policies, standards, and regulatory obligations. Support Enterprise Risk Management (ERM) activities, including risk identification, assessment, mitigation, and reporting. Monitor compliance with internal policies, government standards, and regulatory requirements. Develop and deliver compliance training and awareness programmes to stakeholders. Maintain risk registers and track remediation activities. Conduct compliance reviews and assessments, identifying areas for continuous improvement. Produce governance, risk, and compliance reports for senior stakeholders. Collaborate with cross-functional teams to ensure alignment with compliance objectives. Support internal and external audits, reviews, and assurance activities. Provide guidance and recommendations on policy interpretation and compliance requirements. Drive improvements to risk management and service delivery processes. Essential Skills & Experience Proven experience within Risk Management, Compliance, Governance, or GRC environments . Strong understanding of Enterprise Risk Management (ERM) principles and methodologies. Experience managing compliance against policies, standards, and regulatory requirements. Ability to assess risks and implement effective mitigation strategies. Experience creating and delivering compliance training and awareness initiatives. Strong stakeholder management and communication skills. Experience producing governance and compliance reporting for senior leadership. Ability to work independently and provide strategic recommendations. Excellent analytical and problem-solving capabilities. Desirable Skills Experience working within Central Government or the wider Public Sector . Knowledge of information governance and data protection requirements. Familiarity with audit, assurance, and control frameworks. Understanding of GDPR, privacy, and information security governance. Experience working within large-scale transformation or service delivery programmes. Desirable Certifications CIPM (Certified Information Privacy Manager) CIPP (Certified Information Privacy Professional) CIPT (Certified Information Privacy Technologist) Risk Management, Governance, Audit, or Compliance-related certifications What We're Looking For We are looking for a proactive and highly organised professional with a passion for governance, risk management, and regulatory compliance. You will have the ability to influence stakeholders, drive compliance best practices, and contribute to organisational decision-making within a fast-paced government environment.
SC Cleared IAM Support Engineer Location: Inverness or Manchester (5 days onsite) Duration: Initial 6-month contract (extensions likely) Rate: Market rate Engagement: PAYE via Umbrella only Damia Group is supporting a leading technology consultancy delivering critical services within the UK Defence sector. We are seeking an experienced SC Cleared IAM Support Engineer to join a highly secure programme. Due to the nature of the project, applicants must hold active SC Clearance , be a sole UK national , and have spent no more than 28 days outside of the UK within the last five years . Candidates with UK MoD-sponsored SC clearance are highly desirable. The Role Working within a dedicated Identity & Access Management (IAM) team, you will support the delivery and operation of secure identity services, ensuring users and systems have the appropriate access to critical environments while maintaining compliance and security standards. Your responsibilities will include: Administration of Active Directory users, groups and Group Policy Objects (GPOs) Supporting identity lifecycle management (Joiners, Movers and Leavers) Managing and supporting Microsoft Identity Manager (MIM) Administration and support of Active Directory Certificate Services (AD CS) and internal PKI Supporting authentication, authorisation and identity governance processes Assisting with access auditing and compliance activities Required Skills Active SC Clearance (mandatory) Active Directory administration Microsoft Identity Manager (MIM) Active Directory Certificate Services (AD CS) / PKI Desirable Skills Microsoft Entra ID BeyondTrust PRA/PAM Okta If you're an experienced IAM Engineer looking to work on a high-profile defence programme within a secure environment, we'd love to hear from you. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Aug 03, 2026
Contractor
SC Cleared IAM Support Engineer Location: Inverness or Manchester (5 days onsite) Duration: Initial 6-month contract (extensions likely) Rate: Market rate Engagement: PAYE via Umbrella only Damia Group is supporting a leading technology consultancy delivering critical services within the UK Defence sector. We are seeking an experienced SC Cleared IAM Support Engineer to join a highly secure programme. Due to the nature of the project, applicants must hold active SC Clearance , be a sole UK national , and have spent no more than 28 days outside of the UK within the last five years . Candidates with UK MoD-sponsored SC clearance are highly desirable. The Role Working within a dedicated Identity & Access Management (IAM) team, you will support the delivery and operation of secure identity services, ensuring users and systems have the appropriate access to critical environments while maintaining compliance and security standards. Your responsibilities will include: Administration of Active Directory users, groups and Group Policy Objects (GPOs) Supporting identity lifecycle management (Joiners, Movers and Leavers) Managing and supporting Microsoft Identity Manager (MIM) Administration and support of Active Directory Certificate Services (AD CS) and internal PKI Supporting authentication, authorisation and identity governance processes Assisting with access auditing and compliance activities Required Skills Active SC Clearance (mandatory) Active Directory administration Microsoft Identity Manager (MIM) Active Directory Certificate Services (AD CS) / PKI Desirable Skills Microsoft Entra ID BeyondTrust PRA/PAM Okta If you're an experienced IAM Engineer looking to work on a high-profile defence programme within a secure environment, we'd love to hear from you. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Start date: ASAP Job Title: Refuse Loader Job type: Temporary Location: City Clean Hollingdean Depot, Upper Hollingdean Road, Brighton BN1 7GA Hours: Full time Pay: 13.69 per hour Shifts: AM shift starts at 05.00 or 06.00 AM / PM shift 13.00 PM. (Monday to Friday) Description of duties and responsibilities: Working as part of a team, led by the driver, with responsibility for collecting refuse and recycling and other waste service duties. Follow management instruction and ensure work is completed safely and efficiently, in accordance with guidelines. Focus on customer satisfaction. Must be physically fit to cover the 10-20 miles walked per day around the route and to move the bins from the roadside to the hopper for emptying. Key responsibilities: 1. Ensure that all refuse, recycling and cleansing rounds (with no unscheduled missed bins/locations) are completed within specified timescales and to a high customer service standard. This will involve weekend catch-up days to cover Bank Holidays. 2. Assist the driver in preparing the vehicle for the day 3. Ensure that all safety equipment is available, in a serviceable condition, and being worn as required. The PPE must Health and Safety compliant, used in accordance with Risk Assessments and remain presentable in appearance at all times. 4. Operate the machinery in strict accordance with instructions and training, ensuring that the driver is always seen back when reversing, using the agreed signals when required 5. Ensure that any service issues or potential service failures are reported to the team managers in a timely manner 6. Undertake assisted collections as required, including returning bins to the designated point 7. Ensure that communication, work and training is conducted in a calm, positive and constructive way, being both courteous and helpful to the public, residents, customers and other staff. 8. Follow instructions as laid down in Council and departmental policies and procedures which are relevant to this job. These include: Risk Assessments / Method Statements, Code of Conduct, and Accident/Near Miss/Hazard reporting. The procedures/instructions will be updated periodically. Additional Assist and cover other collections and rounds being undertaken as part of the waste collection service when reasonably requested by the management team. "Reasonably" means within your abilities and which would not put you, colleagues or the public at risk within your contracted hours or otherwise agreed overtime for which suitable training has been provided, including but not limited to: Litter picking Collecting fly-tipping General yard duties Wheelie bin deliveries/collections Ensure all paperwork/works tickets and electronic communications are completed and returned to the office daily for processing. Comply with the Council's Equal Opportunities policy, Code of Conduct and other relevant policy, procedures and legislation. Comply with the Council Data Protection Policies and the Data Protection Act and other relevant legislation. The Council's Safety Policy and other safety procedures and guidelines are deemed part of this job description. You must be able to get to the site for the early start times when public transport is not always available that early. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 03, 2026
Contractor
Start date: ASAP Job Title: Refuse Loader Job type: Temporary Location: City Clean Hollingdean Depot, Upper Hollingdean Road, Brighton BN1 7GA Hours: Full time Pay: 13.69 per hour Shifts: AM shift starts at 05.00 or 06.00 AM / PM shift 13.00 PM. (Monday to Friday) Description of duties and responsibilities: Working as part of a team, led by the driver, with responsibility for collecting refuse and recycling and other waste service duties. Follow management instruction and ensure work is completed safely and efficiently, in accordance with guidelines. Focus on customer satisfaction. Must be physically fit to cover the 10-20 miles walked per day around the route and to move the bins from the roadside to the hopper for emptying. Key responsibilities: 1. Ensure that all refuse, recycling and cleansing rounds (with no unscheduled missed bins/locations) are completed within specified timescales and to a high customer service standard. This will involve weekend catch-up days to cover Bank Holidays. 2. Assist the driver in preparing the vehicle for the day 3. Ensure that all safety equipment is available, in a serviceable condition, and being worn as required. The PPE must Health and Safety compliant, used in accordance with Risk Assessments and remain presentable in appearance at all times. 4. Operate the machinery in strict accordance with instructions and training, ensuring that the driver is always seen back when reversing, using the agreed signals when required 5. Ensure that any service issues or potential service failures are reported to the team managers in a timely manner 6. Undertake assisted collections as required, including returning bins to the designated point 7. Ensure that communication, work and training is conducted in a calm, positive and constructive way, being both courteous and helpful to the public, residents, customers and other staff. 8. Follow instructions as laid down in Council and departmental policies and procedures which are relevant to this job. These include: Risk Assessments / Method Statements, Code of Conduct, and Accident/Near Miss/Hazard reporting. The procedures/instructions will be updated periodically. Additional Assist and cover other collections and rounds being undertaken as part of the waste collection service when reasonably requested by the management team. "Reasonably" means within your abilities and which would not put you, colleagues or the public at risk within your contracted hours or otherwise agreed overtime for which suitable training has been provided, including but not limited to: Litter picking Collecting fly-tipping General yard duties Wheelie bin deliveries/collections Ensure all paperwork/works tickets and electronic communications are completed and returned to the office daily for processing. Comply with the Council's Equal Opportunities policy, Code of Conduct and other relevant policy, procedures and legislation. Comply with the Council Data Protection Policies and the Data Protection Act and other relevant legislation. The Council's Safety Policy and other safety procedures and guidelines are deemed part of this job description. You must be able to get to the site for the early start times when public transport is not always available that early. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Transport Manager Salary: £50,000 - £55,000 (depending on experience) Location: Glasgow Benefits: £4000 car allowance, generous pension scheme, generous holiday allowance A client of mine is looking to appoint an experienced Transport Manager to take ownership of their transport function and ensure the safe, efficient and compliant operation of a busy vehicle fleet. This is a fantastic opportunity to join a well-established infrastructure business delivering essential services across Scotland. You'll play a key role in leading transport operations, managing compliance and driving improvements across fleet performance and operational efficiency. The Role Reporting into the senior operations team, you'll be responsible for overseeing all aspects of the transport function, ensuring vehicles, drivers and transport activities operate safely, efficiently and in line with all relevant legislation. You'll work closely with operational teams to improve fleet performance, manage suppliers and support the ongoing development of transport processes. Key Responsibilities Manage day-to-day transport operations across a busy fleet. Ensure full compliance with Operator Licence requirements and transport legislation. Lead and support drivers, promoting high standards of safety and performance. Monitor vehicle utilisation and identify opportunities to improve efficiency. Oversee vehicle servicing, inspections and maintenance programmes. Manage transport-related budgets including fuel, maintenance and fleet costs. Analyse operational data and produce KPI reports to support decision making. Work with suppliers and external contractors to ensure high service standards. Drive continuous improvement initiatives across transport operations. About You To be considered you'll ideally have: Transport Manager CPC (essential) Previous experience managing transport or fleet operations. Strong knowledge of Operator Licence compliance and transport legislation. Experience managing drivers and transport teams. Excellent organisational and communication skills. Experience using fleet management or telematics systems. A proactive approach with a continuous improvement mindset. What's on Offer Competitive salary. Comprehensive benefits package. Long-term career opportunities. Supportive and collaborative working environment. If you're an experienced Transport Manager looking for your next challenge and would like to find out more, I'd be happy to have a confidential conversation. FOOTNOTE By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared only with third-party clients relevant to your application. To view our Data Protection Policy, please visit our website. This vacancy is being advertised by Charlie Fox at Carrington West. Charlie specialises in recruiting professionals across the Highways, Transport and Infrastructure sectors. If this opportunity isn't quite right for you but you're considering your next move, please get in touch on (phone number removed) for a confidential discussion about other opportunities.
Aug 03, 2026
Full time
Transport Manager Salary: £50,000 - £55,000 (depending on experience) Location: Glasgow Benefits: £4000 car allowance, generous pension scheme, generous holiday allowance A client of mine is looking to appoint an experienced Transport Manager to take ownership of their transport function and ensure the safe, efficient and compliant operation of a busy vehicle fleet. This is a fantastic opportunity to join a well-established infrastructure business delivering essential services across Scotland. You'll play a key role in leading transport operations, managing compliance and driving improvements across fleet performance and operational efficiency. The Role Reporting into the senior operations team, you'll be responsible for overseeing all aspects of the transport function, ensuring vehicles, drivers and transport activities operate safely, efficiently and in line with all relevant legislation. You'll work closely with operational teams to improve fleet performance, manage suppliers and support the ongoing development of transport processes. Key Responsibilities Manage day-to-day transport operations across a busy fleet. Ensure full compliance with Operator Licence requirements and transport legislation. Lead and support drivers, promoting high standards of safety and performance. Monitor vehicle utilisation and identify opportunities to improve efficiency. Oversee vehicle servicing, inspections and maintenance programmes. Manage transport-related budgets including fuel, maintenance and fleet costs. Analyse operational data and produce KPI reports to support decision making. Work with suppliers and external contractors to ensure high service standards. Drive continuous improvement initiatives across transport operations. About You To be considered you'll ideally have: Transport Manager CPC (essential) Previous experience managing transport or fleet operations. Strong knowledge of Operator Licence compliance and transport legislation. Experience managing drivers and transport teams. Excellent organisational and communication skills. Experience using fleet management or telematics systems. A proactive approach with a continuous improvement mindset. What's on Offer Competitive salary. Comprehensive benefits package. Long-term career opportunities. Supportive and collaborative working environment. If you're an experienced Transport Manager looking for your next challenge and would like to find out more, I'd be happy to have a confidential conversation. FOOTNOTE By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared only with third-party clients relevant to your application. To view our Data Protection Policy, please visit our website. This vacancy is being advertised by Charlie Fox at Carrington West. Charlie specialises in recruiting professionals across the Highways, Transport and Infrastructure sectors. If this opportunity isn't quite right for you but you're considering your next move, please get in touch on (phone number removed) for a confidential discussion about other opportunities.
Project Manager - Fire Detection & Suppression - Reading/Remote - Permanent - £55,000 - £65,000 DOE + 10% Bonus - (RL8204) Location: Reading/Remote Salary: £55,000 - £65,000 DOE Benefits: Car Allowance or Company Car + 10% Bonus Scheme The Client: Our client is a well-established and growing specialist within the fire protection sector, delivering innovative fire detection, suppression and life safety solutions across complex commercial environments. Operating nationally, they support a diverse portfolio of projects and are recognised for their technical expertise, commitment to quality, and customer-focused approach. With continued investment and growth, they are seeking an experienced Project Manager to join their Projects team and play a key role in delivering high-profile fire protection projects. The Job: As Project Manager, you will take full ownership of fire protection projects from initial planning through to successful handover. Managing project scope, budgets, programmes, quality, safety and client relationships, you will ensure projects are delivered on time, within budget and to the highest standards. Working closely with design, engineering, procurement and site teams, you will oversee the end-to-end delivery of fire detection and suppression installations while maintaining strong stakeholder engagement throughout the project life cycle. Experience delivering projects within data centre environments would be highly advantageous. The Candidate: The ideal candidate will be an experienced Project Manager with a strong background in electrical projects, particularly within fire detection, fire alarm, suppression or wider life safety systems. You will combine strong commercial awareness with excellent project delivery skills and have a proven track record of managing budgets, subcontractors and client relationships. You will be confident leading project teams, coordinating multiple stakeholders and ensuring compliance with relevant industry standards. Candidates with experience delivering projects within data centres, mission-critical environments or complex M&E installations will be particularly attractive. Key Requirements: Proven Project Management experience within fire protection, fire detection, suppression systems or building services projects. Strong electrical background with knowledge of fire alarm and suppression systems. Experience managing project budgets, forecasts, variations and commercial performance. Ability to lead site teams, subcontractors and multiple project stakeholders. Strong understanding of project life cycle management and construction programmes. Experience interpreting technical drawings, schematics and specifications. Excellent client-facing communication and stakeholder management skills. SMSTS qualified. Valid CSCS card. Full UK driving licence. Experience within data centres or other critical infrastructure environments would be highly advantageous. HNC/HND or Degree in Engineering, Building Services, Fire Safety or a related discipline would be desirable. To apply for this Project Manager Fire Detection & Suppression permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Aug 03, 2026
Full time
Project Manager - Fire Detection & Suppression - Reading/Remote - Permanent - £55,000 - £65,000 DOE + 10% Bonus - (RL8204) Location: Reading/Remote Salary: £55,000 - £65,000 DOE Benefits: Car Allowance or Company Car + 10% Bonus Scheme The Client: Our client is a well-established and growing specialist within the fire protection sector, delivering innovative fire detection, suppression and life safety solutions across complex commercial environments. Operating nationally, they support a diverse portfolio of projects and are recognised for their technical expertise, commitment to quality, and customer-focused approach. With continued investment and growth, they are seeking an experienced Project Manager to join their Projects team and play a key role in delivering high-profile fire protection projects. The Job: As Project Manager, you will take full ownership of fire protection projects from initial planning through to successful handover. Managing project scope, budgets, programmes, quality, safety and client relationships, you will ensure projects are delivered on time, within budget and to the highest standards. Working closely with design, engineering, procurement and site teams, you will oversee the end-to-end delivery of fire detection and suppression installations while maintaining strong stakeholder engagement throughout the project life cycle. Experience delivering projects within data centre environments would be highly advantageous. The Candidate: The ideal candidate will be an experienced Project Manager with a strong background in electrical projects, particularly within fire detection, fire alarm, suppression or wider life safety systems. You will combine strong commercial awareness with excellent project delivery skills and have a proven track record of managing budgets, subcontractors and client relationships. You will be confident leading project teams, coordinating multiple stakeholders and ensuring compliance with relevant industry standards. Candidates with experience delivering projects within data centres, mission-critical environments or complex M&E installations will be particularly attractive. Key Requirements: Proven Project Management experience within fire protection, fire detection, suppression systems or building services projects. Strong electrical background with knowledge of fire alarm and suppression systems. Experience managing project budgets, forecasts, variations and commercial performance. Ability to lead site teams, subcontractors and multiple project stakeholders. Strong understanding of project life cycle management and construction programmes. Experience interpreting technical drawings, schematics and specifications. Excellent client-facing communication and stakeholder management skills. SMSTS qualified. Valid CSCS card. Full UK driving licence. Experience within data centres or other critical infrastructure environments would be highly advantageous. HNC/HND or Degree in Engineering, Building Services, Fire Safety or a related discipline would be desirable. To apply for this Project Manager Fire Detection & Suppression permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Are you an experienced Business Development Manager who enjoys taking ownership, building strong relationships, and driving new lending opportunities? Do you thrive in a fast-paced lending environment where broker relationships, deal flow, and risk appetite are key to success? If this sounds like you, then this could be the perfect next step in your career. Apply today and let's grow together at West One Loans. Key Accountabilities To manage, generate and develop new lending opportunities in the Central & North London, Hertfordshire, Bedfordshire, Buckinghamshire and Cambridgeshire area Originate, manage and develop relationships with mortgage intermediaries, professional introducers and direct borrowers within your given region. Manage deal flow to maintain a strong sales pipeline across bridging finance in order to meet and exceed agreed targets. Work collaboratively with the Head of Sales and internal sales team to book and manage your own diary with a primary focus on face-to-face appointments. Use phone and email to effectively respond to new business enquiries and record these appropriately on our CRM system, whilst providing an exceptional level of service to our broker partners. Develop an in-depth understanding of our products, criteria and lending policy in order to deal with new business enquiries effectively and provide suitable training to intermediary partners. Develop an understanding of how to use our broker portal in order to provide suitable training to intermediary partners. Complying with West One Loans, TCF and Responsible Lending policies. Attendance at industry roadshows and events, when required. Attendance at Watford head office, when required. Keep abreast of competitor product offering and market conditions to enable feedback internally for further product developments. Skills & Competencies Proven achievement of meeting agreed sales targets within set timescales. Strong sales and presentation skills Proven track record of success in a sales environment Strong negotiation skills, ability to persuade others and handle objections Technical product knowledge in order to facilitate and agree deals. Highly skilled written and verbal communication Proficiency in Microsoft Office (to include Word, Excel and Outlook) Ability to work as part of a team Knowledge & Qualifications Understanding of Treating Customers Fairly, Money Laundering, Data Protection, Responsible Lending, FCA & PRA regulation A strong knowledge of bridging finance. Experience in wider specialist finance market would be beneficial Personal Attributes Keen attention to detail Self-motivated & driven to meet and exceed sales targets Highly numerate Articulate Personable Diligent Punctual and well organised Willingness to travel Resilient and comfortable working to deadlines and under pressure Why Join Us? At West One Loans, we're growing fast and looking for ambitious people who want to be part of our exciting journey. We'll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career. Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days' annual leave, paid volunteering days, and a host of additional benefits. If you're ready to build your career with a Specialist Lender and make an impact - click apply today!
Aug 02, 2026
Full time
Are you an experienced Business Development Manager who enjoys taking ownership, building strong relationships, and driving new lending opportunities? Do you thrive in a fast-paced lending environment where broker relationships, deal flow, and risk appetite are key to success? If this sounds like you, then this could be the perfect next step in your career. Apply today and let's grow together at West One Loans. Key Accountabilities To manage, generate and develop new lending opportunities in the Central & North London, Hertfordshire, Bedfordshire, Buckinghamshire and Cambridgeshire area Originate, manage and develop relationships with mortgage intermediaries, professional introducers and direct borrowers within your given region. Manage deal flow to maintain a strong sales pipeline across bridging finance in order to meet and exceed agreed targets. Work collaboratively with the Head of Sales and internal sales team to book and manage your own diary with a primary focus on face-to-face appointments. Use phone and email to effectively respond to new business enquiries and record these appropriately on our CRM system, whilst providing an exceptional level of service to our broker partners. Develop an in-depth understanding of our products, criteria and lending policy in order to deal with new business enquiries effectively and provide suitable training to intermediary partners. Develop an understanding of how to use our broker portal in order to provide suitable training to intermediary partners. Complying with West One Loans, TCF and Responsible Lending policies. Attendance at industry roadshows and events, when required. Attendance at Watford head office, when required. Keep abreast of competitor product offering and market conditions to enable feedback internally for further product developments. Skills & Competencies Proven achievement of meeting agreed sales targets within set timescales. Strong sales and presentation skills Proven track record of success in a sales environment Strong negotiation skills, ability to persuade others and handle objections Technical product knowledge in order to facilitate and agree deals. Highly skilled written and verbal communication Proficiency in Microsoft Office (to include Word, Excel and Outlook) Ability to work as part of a team Knowledge & Qualifications Understanding of Treating Customers Fairly, Money Laundering, Data Protection, Responsible Lending, FCA & PRA regulation A strong knowledge of bridging finance. Experience in wider specialist finance market would be beneficial Personal Attributes Keen attention to detail Self-motivated & driven to meet and exceed sales targets Highly numerate Articulate Personable Diligent Punctual and well organised Willingness to travel Resilient and comfortable working to deadlines and under pressure Why Join Us? At West One Loans, we're growing fast and looking for ambitious people who want to be part of our exciting journey. We'll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career. Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days' annual leave, paid volunteering days, and a host of additional benefits. If you're ready to build your career with a Specialist Lender and make an impact - click apply today!
Our client is seeking an experienced and proactive IT Manager to lead their IT function and ensure the delivery of reliable, secure, and business-focused technology services. This is an excellent opportunity for a hands-on IT professional who can combine operational leadership with strategic thinking, driving service improvements while supporting the wider business. As the IT Manager, you will take ownership of the organisation's IT operations, ensuring infrastructure, systems, and support services are delivered efficiently and securely. You will lead technology projects, manage supplier relationships, oversee cybersecurity and compliance, and work closely with key stakeholders to ensure IT continues to meet the evolving needs of the business. Roles & Responsibilities Lead the day-to-day management of the IT function, ensuring the availability, security, and performance of infrastructure, networks, business systems, and end-user support. Develop and implement IT strategies, policies, and operational standards that align with business objectives and support continuous improvement. Manage IT projects, system upgrades, and technology change initiatives, ensuring successful delivery with minimal disruption to business operations. Build and maintain strong relationships with third-party suppliers, managing service delivery, contracts, budgets, and performance. Oversee cybersecurity, data protection, backup, disaster recovery, and business continuity to ensure organisational resilience. Monitor IT service performance, driving improvements through effective incident management, reporting, and service optimisation. Partner with business leaders to understand operational requirements, identify opportunities for technology improvements, and support future growth. Maintain accurate documentation, policies, and procedures while ensuring compliance with relevant legislation and industry best practice. The Ideal Candidate Proven experience in an IT Manager or senior IT leadership position. Strong technical knowledge of IT infrastructure, Microsoft 365, networking, business systems, and IT service delivery. Experience managing third-party suppliers, contracts, and IT budgets. A solid understanding of cybersecurity, compliance, data protection, and business continuity. A track record of delivering IT projects and driving operational improvements. Excellent communication, leadership, stakeholder management, and problem-solving skills. The ability to balance strategic planning with a hands-on approach to IT management. Does this sound like you? If so click apply now.
Aug 02, 2026
Full time
Our client is seeking an experienced and proactive IT Manager to lead their IT function and ensure the delivery of reliable, secure, and business-focused technology services. This is an excellent opportunity for a hands-on IT professional who can combine operational leadership with strategic thinking, driving service improvements while supporting the wider business. As the IT Manager, you will take ownership of the organisation's IT operations, ensuring infrastructure, systems, and support services are delivered efficiently and securely. You will lead technology projects, manage supplier relationships, oversee cybersecurity and compliance, and work closely with key stakeholders to ensure IT continues to meet the evolving needs of the business. Roles & Responsibilities Lead the day-to-day management of the IT function, ensuring the availability, security, and performance of infrastructure, networks, business systems, and end-user support. Develop and implement IT strategies, policies, and operational standards that align with business objectives and support continuous improvement. Manage IT projects, system upgrades, and technology change initiatives, ensuring successful delivery with minimal disruption to business operations. Build and maintain strong relationships with third-party suppliers, managing service delivery, contracts, budgets, and performance. Oversee cybersecurity, data protection, backup, disaster recovery, and business continuity to ensure organisational resilience. Monitor IT service performance, driving improvements through effective incident management, reporting, and service optimisation. Partner with business leaders to understand operational requirements, identify opportunities for technology improvements, and support future growth. Maintain accurate documentation, policies, and procedures while ensuring compliance with relevant legislation and industry best practice. The Ideal Candidate Proven experience in an IT Manager or senior IT leadership position. Strong technical knowledge of IT infrastructure, Microsoft 365, networking, business systems, and IT service delivery. Experience managing third-party suppliers, contracts, and IT budgets. A solid understanding of cybersecurity, compliance, data protection, and business continuity. A track record of delivering IT projects and driving operational improvements. Excellent communication, leadership, stakeholder management, and problem-solving skills. The ability to balance strategic planning with a hands-on approach to IT management. Does this sound like you? If so click apply now.
Operations Manager Location: Multi-site (South Yorkshire & Derbyshire) - Office-based Reporting to: Chief Financial Officer Department: Operations The Firm Our client is a well-established regional law firm with an excellent reputation for delivering high-quality legal services to businesses and private clients. Known for its collaborative culture and client-focused approach, the firm provides tailored legal advice through specialist teams and prides itself on building long-term relationships based on trust, professionalism, and commercial insight. The Opportunity An exciting opportunity has arisen for an experienced Operations Manager to oversee the day-to-day running of a busy, multi-site legal practice. This is a hands-on leadership role responsible for ensuring the smooth and efficient operation of the firm's offices, facilities, and business support functions. The successful candidate will work across two office locations, with occasional visits to off-site storage facilities, and will play a key role in supporting the firm's ongoing operational excellence and continuous improvement initiatives. Key Responsibilities Lead the day-to-day management of office operations, ensuring a safe, efficient, and professional working environment. Oversee front-of-house services and ensure an exceptional client and visitor experience. Coordinate the induction of new employees and support the delivery of staff training and development. Manage facilities, including office maintenance, security, workplace services, business continuity, and office equipment. Oversee document archiving, secure file retrieval, retention processes, and confidential disposal. Manage and develop the Business Support team, providing leadership, coaching, and performance management. Supervise the Legal Support team, ensuring effective resource allocation and high levels of client service. Manage office budgets, procurement, supplier relationships, and service contracts. Ensure compliance with health and safety, data protection, regulatory requirements, insurance renewals, and risk management procedures. Act as the primary contact for office-related matters, liaising with internal departments, landlords, contractors, and external suppliers. Lead operational improvement projects and workplace initiatives to enhance efficiency and employee experience. Coordinate meetings, events, hospitality, and provide administrative support to senior leadership where required. Undertake additional duties appropriate to the role to support the wider business. About You Essential Previous experience as an Operations Manager, Office Manager, or in a similar operational leadership role. Experience managing office operations within a professional services environment. Proven people management experience across multiple teams and/or locations. Strong organisational, planning, and project management skills. Experience managing budgets, procurement, and supplier relationships. Excellent communication and stakeholder management skills. Strong IT skills, including Microsoft Office. Ability to manage competing priorities in a fast-paced environment. Desirable Previous experience within a law firm or other professional services environment. Knowledge of facilities management and health & safety compliance. Relevant qualifications in facilities management, business administration, or project management. Personal Qualities Highly organised with excellent attention to detail. Professional, approachable, and service-focused. Strong problem-solving and decision-making skills. Proactive, adaptable, and able to work independently. Able to handle confidential information with discretion. Confident communicating with stakeholders at all levels. Benefits Competitive salary (dependent on experience). Generous annual leave plus bank holidays, with additional service-related entitlement. Free on-site parking. Healthcare cash plan. Company pension scheme. Life assurance. Employee legal service benefits. Regular social and team events. If you're an experienced Operations Manager looking to join a respected and growing legal practice where you can make a genuine impact, we'd love to hear from you.
Aug 02, 2026
Full time
Operations Manager Location: Multi-site (South Yorkshire & Derbyshire) - Office-based Reporting to: Chief Financial Officer Department: Operations The Firm Our client is a well-established regional law firm with an excellent reputation for delivering high-quality legal services to businesses and private clients. Known for its collaborative culture and client-focused approach, the firm provides tailored legal advice through specialist teams and prides itself on building long-term relationships based on trust, professionalism, and commercial insight. The Opportunity An exciting opportunity has arisen for an experienced Operations Manager to oversee the day-to-day running of a busy, multi-site legal practice. This is a hands-on leadership role responsible for ensuring the smooth and efficient operation of the firm's offices, facilities, and business support functions. The successful candidate will work across two office locations, with occasional visits to off-site storage facilities, and will play a key role in supporting the firm's ongoing operational excellence and continuous improvement initiatives. Key Responsibilities Lead the day-to-day management of office operations, ensuring a safe, efficient, and professional working environment. Oversee front-of-house services and ensure an exceptional client and visitor experience. Coordinate the induction of new employees and support the delivery of staff training and development. Manage facilities, including office maintenance, security, workplace services, business continuity, and office equipment. Oversee document archiving, secure file retrieval, retention processes, and confidential disposal. Manage and develop the Business Support team, providing leadership, coaching, and performance management. Supervise the Legal Support team, ensuring effective resource allocation and high levels of client service. Manage office budgets, procurement, supplier relationships, and service contracts. Ensure compliance with health and safety, data protection, regulatory requirements, insurance renewals, and risk management procedures. Act as the primary contact for office-related matters, liaising with internal departments, landlords, contractors, and external suppliers. Lead operational improvement projects and workplace initiatives to enhance efficiency and employee experience. Coordinate meetings, events, hospitality, and provide administrative support to senior leadership where required. Undertake additional duties appropriate to the role to support the wider business. About You Essential Previous experience as an Operations Manager, Office Manager, or in a similar operational leadership role. Experience managing office operations within a professional services environment. Proven people management experience across multiple teams and/or locations. Strong organisational, planning, and project management skills. Experience managing budgets, procurement, and supplier relationships. Excellent communication and stakeholder management skills. Strong IT skills, including Microsoft Office. Ability to manage competing priorities in a fast-paced environment. Desirable Previous experience within a law firm or other professional services environment. Knowledge of facilities management and health & safety compliance. Relevant qualifications in facilities management, business administration, or project management. Personal Qualities Highly organised with excellent attention to detail. Professional, approachable, and service-focused. Strong problem-solving and decision-making skills. Proactive, adaptable, and able to work independently. Able to handle confidential information with discretion. Confident communicating with stakeholders at all levels. Benefits Competitive salary (dependent on experience). Generous annual leave plus bank holidays, with additional service-related entitlement. Free on-site parking. Healthcare cash plan. Company pension scheme. Life assurance. Employee legal service benefits. Regular social and team events. If you're an experienced Operations Manager looking to join a respected and growing legal practice where you can make a genuine impact, we'd love to hear from you.
Senior Complaints Officer Red Recruitment is recruiting a Senior Complaints Officer for our client on a fully remote, temporary contract lasting between three and six months. This role is ideal for an experienced complaints and information governance professional with strong knowledge of data protection and Freedom of Information legislation. You will manage complex complaints, information requests and data incidents while providing specialist guidance to managers and wider stakeholders. Package for Senior Complaints Officer: Salary : £17.00-£18.00 per hour Hours : Monday to Friday, 9.00am-5.00pm Contract : Temporary, 3-6 months Location : Fully remote Key Responsibilities of Senior Complaints Officer: Manage complex complaints from initial receipt through to investigation, resolution and response. Support the administration of customer feedback, including complaints, concerns, compliments and MP enquiries. Provide accurate and timely specialist advice on complaints, Freedom of Information and information governance matters. Process and coordinate Freedom of Information and Subject Access Requests within statutory timescales. Ensure compliance with the Data Protection Act 2018, UK GDPR and relevant organisational policies. Investigate data incidents and breaches, identifying their underlying causes and recommending appropriate corrective action. Ensure all data incidents are accurately recorded, investigated and reported. Liaise with managers, legal teams, external organisations and the Information Commissioner's Office where required. Draft clear, comprehensive responses, reports and recommendations relating to complex cases. Develop and maintain information governance policies, procedures and data-sharing agreements. Provide advice, guidance and constructive challenge to managers regarding data protection and information governance requirements. Support the development and delivery of training and information sessions. Identify recurring issues and use investigation findings to support service improvements. Manage a varied and complex caseload while meeting statutory and organisational deadlines. Key Skills and Experience of Senior Complaints Officer: Significant experience managing complex complaints within a large or regulated organisation. Strong knowledge of the Data Protection Act 2018, UK GDPR and Freedom of Information legislation. Experience handling sensitive personal information within a multi-agency or complex organisational environment. Experience processing Freedom of Information and Subject Access Requests. Strong investigation and analytical skills, including experience identifying the causes of data incidents. Experience drafting and agreeing data-sharing agreements, policies and procedures. Excellent written communication and report-writing skills. Confident providing specialist advice and influencing managers and senior stakeholders. Able to interpret complex information and recommend practical, compliant solutions. Highly organised with the ability to manage competing priorities and work independently to deadlines. Degree-level qualification or substantial equivalent experience in a similar role. Previous local authority experience is desirable. A relevant data protection qualification, such as CIPP, is desirable. If you have relevant experience in complex complaints, Freedom of Information and information governance and are interested in this fully remote Senior Complaints Officer position, please apply now! Red Recruitment (Business)
Aug 02, 2026
Seasonal
Senior Complaints Officer Red Recruitment is recruiting a Senior Complaints Officer for our client on a fully remote, temporary contract lasting between three and six months. This role is ideal for an experienced complaints and information governance professional with strong knowledge of data protection and Freedom of Information legislation. You will manage complex complaints, information requests and data incidents while providing specialist guidance to managers and wider stakeholders. Package for Senior Complaints Officer: Salary : £17.00-£18.00 per hour Hours : Monday to Friday, 9.00am-5.00pm Contract : Temporary, 3-6 months Location : Fully remote Key Responsibilities of Senior Complaints Officer: Manage complex complaints from initial receipt through to investigation, resolution and response. Support the administration of customer feedback, including complaints, concerns, compliments and MP enquiries. Provide accurate and timely specialist advice on complaints, Freedom of Information and information governance matters. Process and coordinate Freedom of Information and Subject Access Requests within statutory timescales. Ensure compliance with the Data Protection Act 2018, UK GDPR and relevant organisational policies. Investigate data incidents and breaches, identifying their underlying causes and recommending appropriate corrective action. Ensure all data incidents are accurately recorded, investigated and reported. Liaise with managers, legal teams, external organisations and the Information Commissioner's Office where required. Draft clear, comprehensive responses, reports and recommendations relating to complex cases. Develop and maintain information governance policies, procedures and data-sharing agreements. Provide advice, guidance and constructive challenge to managers regarding data protection and information governance requirements. Support the development and delivery of training and information sessions. Identify recurring issues and use investigation findings to support service improvements. Manage a varied and complex caseload while meeting statutory and organisational deadlines. Key Skills and Experience of Senior Complaints Officer: Significant experience managing complex complaints within a large or regulated organisation. Strong knowledge of the Data Protection Act 2018, UK GDPR and Freedom of Information legislation. Experience handling sensitive personal information within a multi-agency or complex organisational environment. Experience processing Freedom of Information and Subject Access Requests. Strong investigation and analytical skills, including experience identifying the causes of data incidents. Experience drafting and agreeing data-sharing agreements, policies and procedures. Excellent written communication and report-writing skills. Confident providing specialist advice and influencing managers and senior stakeholders. Able to interpret complex information and recommend practical, compliant solutions. Highly organised with the ability to manage competing priorities and work independently to deadlines. Degree-level qualification or substantial equivalent experience in a similar role. Previous local authority experience is desirable. A relevant data protection qualification, such as CIPP, is desirable. If you have relevant experience in complex complaints, Freedom of Information and information governance and are interested in this fully remote Senior Complaints Officer position, please apply now! Red Recruitment (Business)
At Bensons for Beds we believe everyone deserves the best night's sleep. As part of our Commercial team, you'll play a key role in delivering effective and efficient customer-focused store environments by planning store layouts, developing our space planning principles and supporting our property and store teams with delivery of amazing store environments in a timely and effective manner. Your Purpose You will develop and maintain store plans and layouts, support store openings, refits and relocations, and work with colleagues across Commercial, Retail Operations, Visual Merchandising and Supply Chain to optimise space utilisation and create consistent, on-brand customer experiences. What You'll Be Doing Key Responsibilities Commercial Ranging & Space Optimization Analyze store-level and product performance to create precise product range plans and establish store grading. Tailor product ranges to ensure showrooms deliver a balanced, commercial choice for customers that reflects ongoing sales trends. Track and report on Sales per Square Foot and Profit per Square Foot at both the category and individual product level. Identify underperforming display spaces or ranges and propose layout or product swaps to drive conversion. Review heat-mapping data to identify cold spots on the showroom floor and optimize the customer journey. Project Delivery & Store Execution Support store refits, relocations, and new openings by preparing detailed store product range plans and ordering required stock. Carry out regular store surveys to assess space utilization and ensure compliance with company display standards. Maintain the asset register for in-store product merchandising and support the clearance ordering and allocation process. Cross-Functional Collaboration Partner with the Commercial Team to understand upcoming ranges and advise on physical store capacity constraints before orders are finalized. Work closely with Retail Area Managers and Store Managers to gather qualitative feedback on product ranging and local market nuances. Coordinate with Marketing and Visual Merchandising (VM) to ensure point-of-sale (POS) materials align seamlessly with the macro space plan. Collaborate with VM and Buying to ensure product pairings (e.g., Mattress and Bed Base), adjacencies, and planograms are reflected in store layouts to maximize sales and customer flow. Reporting, Strategy & Leadership Prepare clear reports to communicate proposals and changes to stakeholders, including accurate cost and timeline estimates. Contribute to continuous improvement projects aimed at standardizing planning processes and improving overall departmental efficiency. Create and manage a bi-annual space planning process to ensure optimisation of our opportunity with store space Manage and develop the branch merchandiser, fostering a high-performing and commercially focused team environment. What You Bring to the Sleepover Essential Skills & Experience: Relevant Experience: Previous experience in space planning, branch merchandising, or macro space allocation, ideally within large-format retail (such as furniture, homewares, or DIY). Commercial Acumen: A deep understanding of retail metrics, particularly yield, space elasticity, and conversion rates. Analytical Skills: Strong Excel and analytical capabilities for in-depth commercial data analysis. Spatial Awareness: A keen eye for 3D environments and a solid understanding of how customers physically interact with large products on the shop floor. Organization: Strong attention to detail paired with an organized, methodical approach to documentation and record-keeping. Communication: Effective communication skills with the proven ability to present proposals to non-technical colleagues and manage stakeholder relationships smoothly. Project Management: The ability to work agilely across multiple projects, prioritize a demanding workload, and consistently meet deadlines. Here's What You Get: Employee discount scheme for Bensons products (up to 50% off) Competitive pension scheme - provided by Legal & General Life Assurance and Income Protection Medicash - cashback options for health and wellbeing services Access to Retail Trust services for support and guidance Annual leave buy & sell scheme and enhanced family leave Learning and development programmes and clear progression pathways Hybrid working to support work-life balance ( qualifying periods and terms apply) Ready to shape our stores and create great customer spaces? Apply today to join a team where your planning helps deliver the best night's sleep-every night.
Aug 02, 2026
Full time
At Bensons for Beds we believe everyone deserves the best night's sleep. As part of our Commercial team, you'll play a key role in delivering effective and efficient customer-focused store environments by planning store layouts, developing our space planning principles and supporting our property and store teams with delivery of amazing store environments in a timely and effective manner. Your Purpose You will develop and maintain store plans and layouts, support store openings, refits and relocations, and work with colleagues across Commercial, Retail Operations, Visual Merchandising and Supply Chain to optimise space utilisation and create consistent, on-brand customer experiences. What You'll Be Doing Key Responsibilities Commercial Ranging & Space Optimization Analyze store-level and product performance to create precise product range plans and establish store grading. Tailor product ranges to ensure showrooms deliver a balanced, commercial choice for customers that reflects ongoing sales trends. Track and report on Sales per Square Foot and Profit per Square Foot at both the category and individual product level. Identify underperforming display spaces or ranges and propose layout or product swaps to drive conversion. Review heat-mapping data to identify cold spots on the showroom floor and optimize the customer journey. Project Delivery & Store Execution Support store refits, relocations, and new openings by preparing detailed store product range plans and ordering required stock. Carry out regular store surveys to assess space utilization and ensure compliance with company display standards. Maintain the asset register for in-store product merchandising and support the clearance ordering and allocation process. Cross-Functional Collaboration Partner with the Commercial Team to understand upcoming ranges and advise on physical store capacity constraints before orders are finalized. Work closely with Retail Area Managers and Store Managers to gather qualitative feedback on product ranging and local market nuances. Coordinate with Marketing and Visual Merchandising (VM) to ensure point-of-sale (POS) materials align seamlessly with the macro space plan. Collaborate with VM and Buying to ensure product pairings (e.g., Mattress and Bed Base), adjacencies, and planograms are reflected in store layouts to maximize sales and customer flow. Reporting, Strategy & Leadership Prepare clear reports to communicate proposals and changes to stakeholders, including accurate cost and timeline estimates. Contribute to continuous improvement projects aimed at standardizing planning processes and improving overall departmental efficiency. Create and manage a bi-annual space planning process to ensure optimisation of our opportunity with store space Manage and develop the branch merchandiser, fostering a high-performing and commercially focused team environment. What You Bring to the Sleepover Essential Skills & Experience: Relevant Experience: Previous experience in space planning, branch merchandising, or macro space allocation, ideally within large-format retail (such as furniture, homewares, or DIY). Commercial Acumen: A deep understanding of retail metrics, particularly yield, space elasticity, and conversion rates. Analytical Skills: Strong Excel and analytical capabilities for in-depth commercial data analysis. Spatial Awareness: A keen eye for 3D environments and a solid understanding of how customers physically interact with large products on the shop floor. Organization: Strong attention to detail paired with an organized, methodical approach to documentation and record-keeping. Communication: Effective communication skills with the proven ability to present proposals to non-technical colleagues and manage stakeholder relationships smoothly. Project Management: The ability to work agilely across multiple projects, prioritize a demanding workload, and consistently meet deadlines. Here's What You Get: Employee discount scheme for Bensons products (up to 50% off) Competitive pension scheme - provided by Legal & General Life Assurance and Income Protection Medicash - cashback options for health and wellbeing services Access to Retail Trust services for support and guidance Annual leave buy & sell scheme and enhanced family leave Learning and development programmes and clear progression pathways Hybrid working to support work-life balance ( qualifying periods and terms apply) Ready to shape our stores and create great customer spaces? Apply today to join a team where your planning helps deliver the best night's sleep-every night.
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Aug 02, 2026
Full time
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Wadebridge services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
Aug 01, 2026
Seasonal
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Wadebridge services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Stroud services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
Aug 01, 2026
Contractor
As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Stroud services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton
TransUnion's Job Applicant Privacy Notice Team Overview The Architecture team serves as the governance lead, strategic architecture owner, and architecture development authority for the organization. This is a small, focused team responsible for developing innovative solutions, exploring emerging technology opportunities, shaping future architectures, and providing strategic technical vision and guidance across the business. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview And Core Responsibilities Lead the architecture strategy and governance for the UK and Emerging Markets, ensuring alignment with enterprise standards and regional business objectives. Define scalable, secure, and compliant solution architectures across credit, fraud, marketing, and consumer data platforms. Drive AI and modernization initiatives, identifying opportunities to enhance products, services, and operational efficiency. Partner with Product, Engineering, Risk, Legal, Compliance, and Data Governance teams to deliver business and regulatory outcomes. Translate customer, business, and regulatory requirements into technical solutions that are scalable, secure, and fit for purpose. Establish and maintain regional architecture standards, reference architectures, governance forums, and best practices. Develop architecture roadmaps that balance immediate market needs with long-term platform strategy. Provide technical leadership and guidance across architecture reviews, governance activities, and strategic initiatives. Required Knowledge And Experiences Extensive experience in Solution, Enterprise, or Platform Architecture leadership roles. Strong knowledge of credit bureau, credit reporting, financial services, or data-driven platforms. Experience leading architecture governance, technology standards, and enterprise-wide architecture practices. Strong understanding of regulatory and data protection frameworks, including UK GDPR and related regulations. Proven experience designing large-scale, data-intensive, and enterprise-integrated solutions. Demonstrated ability to influence senior stakeholders and drive outcomes across cross-functional teams. Excellent communication skills, with the ability to simplify complex technical concepts for varied audiences. Preferred Skills Experience with AI, machine learning, and modernization initiatives within regulated industries. Experience evaluating technology partners, platforms, and build-versus-buy decisions. Exposure to multi-market or international regulatory environments. What's in it for you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days annual leave and bank holidays (increasing with service) Global paid wellness days off and a bonus day off to celebrate your birthday A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential or desirable skills that you can't quite tick off, don't let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together. Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) . Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview, your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology. TransUnion Job Title Sr Director, Applications Development
Aug 01, 2026
Full time
TransUnion's Job Applicant Privacy Notice Team Overview The Architecture team serves as the governance lead, strategic architecture owner, and architecture development authority for the organization. This is a small, focused team responsible for developing innovative solutions, exploring emerging technology opportunities, shaping future architectures, and providing strategic technical vision and guidance across the business. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview And Core Responsibilities Lead the architecture strategy and governance for the UK and Emerging Markets, ensuring alignment with enterprise standards and regional business objectives. Define scalable, secure, and compliant solution architectures across credit, fraud, marketing, and consumer data platforms. Drive AI and modernization initiatives, identifying opportunities to enhance products, services, and operational efficiency. Partner with Product, Engineering, Risk, Legal, Compliance, and Data Governance teams to deliver business and regulatory outcomes. Translate customer, business, and regulatory requirements into technical solutions that are scalable, secure, and fit for purpose. Establish and maintain regional architecture standards, reference architectures, governance forums, and best practices. Develop architecture roadmaps that balance immediate market needs with long-term platform strategy. Provide technical leadership and guidance across architecture reviews, governance activities, and strategic initiatives. Required Knowledge And Experiences Extensive experience in Solution, Enterprise, or Platform Architecture leadership roles. Strong knowledge of credit bureau, credit reporting, financial services, or data-driven platforms. Experience leading architecture governance, technology standards, and enterprise-wide architecture practices. Strong understanding of regulatory and data protection frameworks, including UK GDPR and related regulations. Proven experience designing large-scale, data-intensive, and enterprise-integrated solutions. Demonstrated ability to influence senior stakeholders and drive outcomes across cross-functional teams. Excellent communication skills, with the ability to simplify complex technical concepts for varied audiences. Preferred Skills Experience with AI, machine learning, and modernization initiatives within regulated industries. Experience evaluating technology partners, platforms, and build-versus-buy decisions. Exposure to multi-market or international regulatory environments. What's in it for you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days annual leave and bank holidays (increasing with service) Global paid wellness days off and a bonus day off to celebrate your birthday A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential or desirable skills that you can't quite tick off, don't let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together. Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) . Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview, your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology. TransUnion Job Title Sr Director, Applications Development
Worth Recruiting - Property Industry Recruitment
Dorking, Surrey
WANTED! Head of Sales / Sales Manager. This is an exciting opportunity to lead a successful residential sales office in Dorking. Working closely with the Directors, you'll drive business growth, lead a high-performing team, and play a key role in the continued success of a well-established independent estate agency. Worth Recruiting - Property Industry Recruitment Job Title: Head of Sales Sector: Estate Agency Location: Dorking, RH4 Basic £30,000 per annum OTE: £60k+ Uncapped Position: Permanent, Full-Time Reference: WR 93868 An excellent opportunity to lead a successful residential sales office in Dorking, driving business growth, developing a high-performing team, and delivering exceptional results for a well-established independent estate agency. What's in it for you (Benefits): Competitive salary package Genuine career progression within a respected independent estate agency Opportunity to lead a successful and established residential sales office Professional, collaborative, and friendly working environment The Company: Well-established independent estate agency with an excellent reputation across Surrey Trusted local experts with a strong presence in the Dorking residential property market Committed to delivering exceptional customer service and achieving outstanding results for clients What You'll Be Doing (Key Responsibilities) as Head of Sales: Leading, motivating, and developing the residential sales team to achieve and exceed performance targets Driving business generation through valuations, instructions, and market share growth Winning new business and building long-term relationships with vendors, buyers, and local developers Overseeing the sales pipeline to ensure transactions progress efficiently through to completion Monitoring market trends and implementing strategies to maintain a competitive advantage Working closely with the Directors to implement business plans and achieve office objectives What our client is looking for (Skills & Experience): Proven experience as a Sales Manager, Head of Residential Sales, or Senior Branch Manager within residential estate agency Strong track record of winning instructions and consistently achieving sales targets Excellent leadership, coaching, and people management skills Ability to manage multiple tasks and meet deadlines consistently Comprehensive knowledge of the residential property market and sales legislation Full UK driving licence Is this the role for you? Contact Worth Recruiting now! If you are interested in this Head of Sales role, please contact the Property Recruitment Team at Worth Recruiting immediately, quoting job reference: WR 93868 . About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech . Find out more at: worthrecruiting.me. Job Reference: WR 93868 - Head of Sales - Residential Sales - Estate Agency
Aug 01, 2026
Full time
WANTED! Head of Sales / Sales Manager. This is an exciting opportunity to lead a successful residential sales office in Dorking. Working closely with the Directors, you'll drive business growth, lead a high-performing team, and play a key role in the continued success of a well-established independent estate agency. Worth Recruiting - Property Industry Recruitment Job Title: Head of Sales Sector: Estate Agency Location: Dorking, RH4 Basic £30,000 per annum OTE: £60k+ Uncapped Position: Permanent, Full-Time Reference: WR 93868 An excellent opportunity to lead a successful residential sales office in Dorking, driving business growth, developing a high-performing team, and delivering exceptional results for a well-established independent estate agency. What's in it for you (Benefits): Competitive salary package Genuine career progression within a respected independent estate agency Opportunity to lead a successful and established residential sales office Professional, collaborative, and friendly working environment The Company: Well-established independent estate agency with an excellent reputation across Surrey Trusted local experts with a strong presence in the Dorking residential property market Committed to delivering exceptional customer service and achieving outstanding results for clients What You'll Be Doing (Key Responsibilities) as Head of Sales: Leading, motivating, and developing the residential sales team to achieve and exceed performance targets Driving business generation through valuations, instructions, and market share growth Winning new business and building long-term relationships with vendors, buyers, and local developers Overseeing the sales pipeline to ensure transactions progress efficiently through to completion Monitoring market trends and implementing strategies to maintain a competitive advantage Working closely with the Directors to implement business plans and achieve office objectives What our client is looking for (Skills & Experience): Proven experience as a Sales Manager, Head of Residential Sales, or Senior Branch Manager within residential estate agency Strong track record of winning instructions and consistently achieving sales targets Excellent leadership, coaching, and people management skills Ability to manage multiple tasks and meet deadlines consistently Comprehensive knowledge of the residential property market and sales legislation Full UK driving licence Is this the role for you? Contact Worth Recruiting now! If you are interested in this Head of Sales role, please contact the Property Recruitment Team at Worth Recruiting immediately, quoting job reference: WR 93868 . About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech . Find out more at: worthrecruiting.me. Job Reference: WR 93868 - Head of Sales - Residential Sales - Estate Agency
We are currently looking for an experienced Housing Transformation Programme Manager to lead inspection readiness and regulatory compliance across a Housing Service preparing for a forthcoming Regulator of Social Housing inspection. This is a high-profile role focused on strengthening the organisation's evidence base, challenging existing compliance arrangements and ensuring services are fully prepared for inspection. The successful candidate will bring direct experience of supporting a local authority, housing association or ALMO through a Regulator of Social Housing inspection, with proven involvement in achieving a C1 or C2 Consumer Standard rating. The Role Leading preparation for a Regulator of Social Housing inspection Reviewing and challenging the organisation's evidence base against the four Consumer Standards. Identifying gaps, weaknesses and actions required to achieve full regulatory compliance. Reporting progress to senior leadership and advising on inspection readiness. Supporting the development of evidence for the Competence and Conduct Standard. Leading and supporting self-assessments against the Consumer Standards. Providing constructive challenge and assurance on compliance and inspection readiness. Coaching Heads of Service to prepare for inspection interviews and present a clear landlord narrative. Assessing the robustness of compliance evidence and recommending further audit or external assurance where required. Applying previous inspection experience to strengthen evidence, governance and regulatory compliance. Key Requirements Previous experience as a Housing Transformation Programme Manager, Housing Improvement Programme Manager or similar senior transformation role. Direct experience supporting a local authority, housing association or ALMO through a Regulator of Social Housing inspection. Proven contribution towards achieving a C1 or C2 Consumer Standard rating. Extensive knowledge of the Regulator of Social Housing Consumer Standards. Experience reviewing compliance evidence and identifying regulatory gaps. Experience leading inspection readiness programmes and self-assessment exercises. Strong understanding of the Competence and Conduct Standard. Experience working with senior leaders to improve governance, assurance and regulatory compliance. What You Need to Do Now If you are interested in this Housing Transformation Programme Manager role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Transformation Programme Managers, Housing Improvement Managers, Regulatory Compliance Managers and Housing Programme Managers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Aug 01, 2026
Contractor
We are currently looking for an experienced Housing Transformation Programme Manager to lead inspection readiness and regulatory compliance across a Housing Service preparing for a forthcoming Regulator of Social Housing inspection. This is a high-profile role focused on strengthening the organisation's evidence base, challenging existing compliance arrangements and ensuring services are fully prepared for inspection. The successful candidate will bring direct experience of supporting a local authority, housing association or ALMO through a Regulator of Social Housing inspection, with proven involvement in achieving a C1 or C2 Consumer Standard rating. The Role Leading preparation for a Regulator of Social Housing inspection Reviewing and challenging the organisation's evidence base against the four Consumer Standards. Identifying gaps, weaknesses and actions required to achieve full regulatory compliance. Reporting progress to senior leadership and advising on inspection readiness. Supporting the development of evidence for the Competence and Conduct Standard. Leading and supporting self-assessments against the Consumer Standards. Providing constructive challenge and assurance on compliance and inspection readiness. Coaching Heads of Service to prepare for inspection interviews and present a clear landlord narrative. Assessing the robustness of compliance evidence and recommending further audit or external assurance where required. Applying previous inspection experience to strengthen evidence, governance and regulatory compliance. Key Requirements Previous experience as a Housing Transformation Programme Manager, Housing Improvement Programme Manager or similar senior transformation role. Direct experience supporting a local authority, housing association or ALMO through a Regulator of Social Housing inspection. Proven contribution towards achieving a C1 or C2 Consumer Standard rating. Extensive knowledge of the Regulator of Social Housing Consumer Standards. Experience reviewing compliance evidence and identifying regulatory gaps. Experience leading inspection readiness programmes and self-assessment exercises. Strong understanding of the Competence and Conduct Standard. Experience working with senior leaders to improve governance, assurance and regulatory compliance. What You Need to Do Now If you are interested in this Housing Transformation Programme Manager role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Transformation Programme Managers, Housing Improvement Managers, Regulatory Compliance Managers and Housing Programme Managers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Your New Role As an HR Adviser - Employee Relations, you will play a key role in providing professional, pragmatic and solutions-focused employee relations support across the organisation. Acting as a trusted adviser to managers and employees, you will ensure that people matters are managed fairly, consistently and in line with employment legislation, organisational policies and best practice.Working within a collaborative People Services team, you will manage a varied employee relations caseload, support organisational change initiatives and consultation activities, contribute to policy development and help enhance management capability through coaching, training and guidance. You will also use workforce data and insights to identify trends, mitigate risk and drive continuous improvement. Key Responsibilities Provide expert employee relations advice and guidance to managers and employees. Manage a diverse employee relations caseload, including disciplinary, grievance, absence management, capability, probation, flexible working and dignity at work matters. Support managers through both formal and informal employee relations processes, promoting early intervention and effective resolution. Attend hearings, appeals, consultations and meetings, offering professional advice and identifying potential risks. Support organisational change programmes, workforce transformation projects and consultation exercises. Contribute to the development, review and implementation of people policies, procedures and guidance. Design and deliver training, coaching sessions and briefings on employee relations topics. Analyse employee relations data, identify emerging trends and make recommendations for improvement. Develop and maintain effective working relationships with managers, employees, trade unions and key stakeholders. Ensure accurate case management records and management information are maintained in line with data protection requirements. What You'll Need to Succeed Proven experience providing employee relations advice and guidance to managers. Strong background managing a broad range of employee relations casework, including disciplinary, grievance, attendance and capability matters. Sound knowledge of employment legislation and experience applying policies and procedures in practice. Ability to provide clear, practical and commercial people advice. Excellent communication, influencing and stakeholder management skills. Strong organisational skills with the ability to manage competing priorities effectively. Experience supporting organisational change and consultation processes. Ability to coach and support managers to develop effective people management practices. Strong analytical skills with the ability to identify trends, assess risks and recommend solutions. Experience handling sensitive and confidential information with discretion and professionalism. Proficiency in Microsoft Office applications and HR systems. What You'll Need to Be Considered CIPD Level 5 Associate Diploma in People Management, equivalent qualification, or significant relevant experience in employee relations, employment law, organisational change or people advisory services. Mediation qualification or willingness to undertake mediation training. Evidence of continued professional and personal development. What You'll Get in Return Opportunity to join a supportive and collaborative People Services function. Varied and rewarding employee relations role with opportunities to influence organisational improvements. Ongoing professional development and training opportunities. Competitive salary and benefits package. Interested? If you're an experienced Employee Relations professional looking to join a forward-thinking organisation where you can make a real impact, I'd love to hear from you. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 01, 2026
Full time
Your New Role As an HR Adviser - Employee Relations, you will play a key role in providing professional, pragmatic and solutions-focused employee relations support across the organisation. Acting as a trusted adviser to managers and employees, you will ensure that people matters are managed fairly, consistently and in line with employment legislation, organisational policies and best practice.Working within a collaborative People Services team, you will manage a varied employee relations caseload, support organisational change initiatives and consultation activities, contribute to policy development and help enhance management capability through coaching, training and guidance. You will also use workforce data and insights to identify trends, mitigate risk and drive continuous improvement. Key Responsibilities Provide expert employee relations advice and guidance to managers and employees. Manage a diverse employee relations caseload, including disciplinary, grievance, absence management, capability, probation, flexible working and dignity at work matters. Support managers through both formal and informal employee relations processes, promoting early intervention and effective resolution. Attend hearings, appeals, consultations and meetings, offering professional advice and identifying potential risks. Support organisational change programmes, workforce transformation projects and consultation exercises. Contribute to the development, review and implementation of people policies, procedures and guidance. Design and deliver training, coaching sessions and briefings on employee relations topics. Analyse employee relations data, identify emerging trends and make recommendations for improvement. Develop and maintain effective working relationships with managers, employees, trade unions and key stakeholders. Ensure accurate case management records and management information are maintained in line with data protection requirements. What You'll Need to Succeed Proven experience providing employee relations advice and guidance to managers. Strong background managing a broad range of employee relations casework, including disciplinary, grievance, attendance and capability matters. Sound knowledge of employment legislation and experience applying policies and procedures in practice. Ability to provide clear, practical and commercial people advice. Excellent communication, influencing and stakeholder management skills. Strong organisational skills with the ability to manage competing priorities effectively. Experience supporting organisational change and consultation processes. Ability to coach and support managers to develop effective people management practices. Strong analytical skills with the ability to identify trends, assess risks and recommend solutions. Experience handling sensitive and confidential information with discretion and professionalism. Proficiency in Microsoft Office applications and HR systems. What You'll Need to Be Considered CIPD Level 5 Associate Diploma in People Management, equivalent qualification, or significant relevant experience in employee relations, employment law, organisational change or people advisory services. Mediation qualification or willingness to undertake mediation training. Evidence of continued professional and personal development. What You'll Get in Return Opportunity to join a supportive and collaborative People Services function. Varied and rewarding employee relations role with opportunities to influence organisational improvements. Ongoing professional development and training opportunities. Competitive salary and benefits package. Interested? If you're an experienced Employee Relations professional looking to join a forward-thinking organisation where you can make a real impact, I'd love to hear from you. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
My client is currently looking for an office manager to join them on a full time basis. (This is an onsite role Mon-Fri 9-5:30) The Office Manager is responsible for the efficient day-to-day operation of the office, ensuring that administrative processes run smoothly and effectively. This role provides essential support to management and employees by overseeing office administration, maintaining accurate records, coordinating staff-related processes, and managing key operational functions. The Office Manager plays a central role in ensuring the business remains organised, compliant, and well supported. Key Responsibilities Office Management Oversee the day-to-day running of the office and ensure a professional, efficient working environment. Manage office supplies, equipment, and facilities. Coordinate maintenance, repairs, and relationships with external suppliers and service providers. Develop and maintain effective office procedures and administrative systems. Employee Administration Maintain accurate employee records. Manage annual leave requests and holiday records. Record and monitor employee sickness and other absences. Prepare and maintain staff timesheets and attendance records. Assist with employee onboarding and offboarding administration. Financial Administration Manage company bank accounts and carry out routine banking administration. Monitor account activity and reconcile transactions where required. Process invoices, expenses, and payments in line with company procedures. Contracts and Documentation Prepare, issue, and maintain employee contracts and other company documentation. Ensure contracts and records are securely stored and kept up to date. Maintain confidentiality of all employee and company information. General Administration Handle incoming correspondence, telephone calls, and emails. Organise meetings, appointments, and company calendars. Prepare reports, letters, and other business documents. Maintain filing systems, both electronic and paper-based. Support senior management with administrative tasks and projects. Ensure compliance with company policies and relevant legislation. Compliance and Record Keeping Maintain accurate administrative records. Assist with compliance requirements relating to employment documentation and office operations. Ensure confidential information is handled in accordance with company policies and data protection requirements. Person Specification Essential Skills and Experience Previous experience in an Office Manager or senior administrative role. Excellent organisational and time management skills. Strong attention to detail and accuracy. Excellent written and verbal communication skills. Proficient in Microsoft Office (Word, Excel, Outlook) and office management systems. Experience managing employee records, holidays, sickness, and time sheets. Experience handling contracts and confidential documentation. Ability to prioritise workload and work independently. Professional, trustworthy, and discreet when handling sensitive information. Please send your CV to the relevant email address to find out more
Aug 01, 2026
Full time
My client is currently looking for an office manager to join them on a full time basis. (This is an onsite role Mon-Fri 9-5:30) The Office Manager is responsible for the efficient day-to-day operation of the office, ensuring that administrative processes run smoothly and effectively. This role provides essential support to management and employees by overseeing office administration, maintaining accurate records, coordinating staff-related processes, and managing key operational functions. The Office Manager plays a central role in ensuring the business remains organised, compliant, and well supported. Key Responsibilities Office Management Oversee the day-to-day running of the office and ensure a professional, efficient working environment. Manage office supplies, equipment, and facilities. Coordinate maintenance, repairs, and relationships with external suppliers and service providers. Develop and maintain effective office procedures and administrative systems. Employee Administration Maintain accurate employee records. Manage annual leave requests and holiday records. Record and monitor employee sickness and other absences. Prepare and maintain staff timesheets and attendance records. Assist with employee onboarding and offboarding administration. Financial Administration Manage company bank accounts and carry out routine banking administration. Monitor account activity and reconcile transactions where required. Process invoices, expenses, and payments in line with company procedures. Contracts and Documentation Prepare, issue, and maintain employee contracts and other company documentation. Ensure contracts and records are securely stored and kept up to date. Maintain confidentiality of all employee and company information. General Administration Handle incoming correspondence, telephone calls, and emails. Organise meetings, appointments, and company calendars. Prepare reports, letters, and other business documents. Maintain filing systems, both electronic and paper-based. Support senior management with administrative tasks and projects. Ensure compliance with company policies and relevant legislation. Compliance and Record Keeping Maintain accurate administrative records. Assist with compliance requirements relating to employment documentation and office operations. Ensure confidential information is handled in accordance with company policies and data protection requirements. Person Specification Essential Skills and Experience Previous experience in an Office Manager or senior administrative role. Excellent organisational and time management skills. Strong attention to detail and accuracy. Excellent written and verbal communication skills. Proficient in Microsoft Office (Word, Excel, Outlook) and office management systems. Experience managing employee records, holidays, sickness, and time sheets. Experience handling contracts and confidential documentation. Ability to prioritise workload and work independently. Professional, trustworthy, and discreet when handling sensitive information. Please send your CV to the relevant email address to find out more
