37 jobs found

Head of Finance - Leading Regional Property Group Beaconsfield Hybrid (3 days on-site) Exceptional opportunity due to expansion We are partnering with a highly respected, independently owned property group with a long-established presence across Buckinghamshire and the surrounding areas. With branches in Buckinghamshire. This organisation is known for its integrity, innovation, and commitment to delivering outstanding service to generations of clients. Following a significant acquisition and continued organic growth, the business is now seeking a Head of Finance to join their close-knit leadership team. This is a pivotal role offering genuine influence, strategic involvement, and the chance to shape the financial future of a thriving, ambitious company. The Role Reporting directly to the senior leadership team, the Head of Finance will oversee all financial operations while contributing to long-term planning and commercial decision-making. You will bring clarity, confidence, and strategic insight to the organisation, ensuring financial stability and supporting further expansion. Key responsibilities include: Full ownership of financial governance, reporting, compliance, and efficiency. Acting as the Money Laundering Reporting Officer (MLRO) , leading all AML processes. Managing accounting standards, tax planning, budgeting, and financial reporting. Identifying financial, operational, and strategic risks, implementing robust mitigation strategies. Communicating complex financial information clearly to stakeholders at all levels. Building strong cross-department relationships to ensure financial strategies are understood and executed effectively. Hands-On Operational Duties This role requires a proactive, collaborative approach, including: Ensuring timely collection of aged debt. Overseeing invoice processing and payment cycles. Allocating spend accurately against P&L. Managing lettings accounts and daily landlord payments. Supporting budgeting and forecasting activities. Using financial data to provide insightful analysis for future acquisitions. About You We are seeking a commercially minded finance leader with: A broad skill set spanning strategic planning, operational finance, and risk management. Strong communication skills and the ability to influence at all levels. Experience within property, lettings, or multi-site SME environments (advantageous). A hands-on, team-focused approach and the ability to thrive in a dynamic, growing business. A forward-thinking mindset, bringing innovation and clarity to financial operations. Why Join? This is an exciting time to become part of a business experiencing significant growth and transformation. You will play a key role in integrating a newly acquired company while helping shape future expansion plans. The culture is supportive, collaborative, and built on trust - they are looking for someone who will fit seamlessly into the team and contribute to long-term success.

TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint a Neighbourhood Manager . Location: South Wales Start date: ASAP Home-working: Two to Three days per week working from home Length of Contract : 6-month Fixed Term Contract Pay: 42,000 Hours of work: 37 hours per week (Monday to Friday) Your duties in this role would include: Managing a patch of properties, handling estate inspections and reporting any repairs Managing 5 Officers across Newport and Cardiff Overseeing any ASB disputes, mediating between parties and reaching resolution Handling all aspects of lettings, viewings, sign-ups and property allocation Assisting clients to understand their tenancy, any breaches and enabling sustainment Services notices and attending court if required Signposting queries and attending group meetings in relation to letting of properties Liaising with income team if required as well as the maintenance team You must have experience in housing management for this role and have a car If this position is of interest to you and feel you possess the required skills set, please reply to this email and the team will get in touch with you. Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest.

PRS Lettings Officer Are you a commercially driven property professional with a passion for building landlord relationships and closing deals? Do you thrive in a target-led environment where your earnings directly reflect your performance? If so, we have an exciting opportunity for you. Location: Office based in Brentwood, Essex , with fully remote working following successful completion of training (approx. 2 weeks). Salary & Package: 40,000 per annum plus uncapped commission - 20% of net incentive on all procured properties Realistic first-year OTE: 60,000+ The Role An established property and housing solutions provider is expanding and is looking to appoint two PRS Housing & Lettings Officers to support portfolio growth across London and the Home Counties. This role focuses on procuring and letting private rented sector properties through incentive-led schemes in partnership with multiple local authorities. You will be responsible for managing landlord relationships, letting properties on long-term ASTs (typically 24 months), and driving new business opportunities. Key Responsibilities Engage and negotiate with private landlords and agents to secure new properties Let properties via local authority housing schemes Manage the lettings process from instruction to tenancy start Maintain strong relationships with landlords, tenants and stakeholders Ensure all lettings are compliant and accurately documented Contribute to portfolio growth across London and the Home Counties What We're Looking For Experience within residential lettings, PRS, property management role Strong communication and negotiation skills Commercially minded and motivated by commission and performance Comfortable dealing with landlords, agents and professional stakeholders Highly organised, self-motivated and able to work independently Confident managing multiple properties and conversations simultaneously Interview Process Two-stage interview process If you're a driven property professional looking for a role where effort directly equals earnings, we look forward to hearing from you. Apply today for a confidential discussion. Linsco is acting as an Employment Agency in relation to this vacancy.

Job Title: Property Advisor Location: Ealing, W5 2HL - Full time office based - Includes travel around borough Hourly rate 22.02 PAYE / 28.71 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are seeking an experienced Property Advisor to support the successful turnaround and letting of void properties across Ealing. This is a field-based role requiring regular travel between properties, so a car user is preferred . About the Role You will play a key role in preparing void properties for re-let, working closely with Housing, Allocations and Repairs teams to ensure homes are let quickly and efficiently. You will be responsible for conducting property viewings, completing tenancy sign-ups and providing excellent customer service to prospective tenants. Key Responsibilities Arrange and conduct viewings of void properties. Complete tenancy sign-ups in line with council procedures. Promote available properties and support applicants through the lettings process. Liaise with Allocations, Housing Officers, Surveyors and contractors to progress voids. Maintain accurate property and tenancy records using housing management systems. Manage property keys and access arrangements. Support vulnerable residents and liaise with relevant agencies where required. Ensure properties meet lettable standards and all compliance requirements. Essential Requirements Previous experience carrying out viewings and sign-ups of void properties within a housing association, local authority or social housing environment. Strong understanding of the voids and lettings process. Excellent customer service and communication skills. Ability to work independently and manage a busy workload. Good IT skills, including Microsoft Office and housing management systems. Experience maintaining accurate records and meeting performance targets. Desirable Requirements Knowledge of social housing legislation and tenancy management. Experience working with vulnerable residents. Housing qualification (CIH, HNC/HND Housing or equivalent). Additional Information A car user is preferred due to the requirement to travel regularly between properties across Ealing. Full UK driving licence desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Our client, a large Housing Association, is seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey. Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License This role is based in Leicester , offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact (url removed)

We are seeking a Lettings Officer to provide a customer-focused, proactive, and comprehensive allocations and lettings service. This role will manage all aspects of the voids and allocations process, ensuring a positive on boarding experience for tenants. The successful candidate will work closely with colleagues and partner organisation to ensure homes are let promptly and efficiently, while maintaining high levels of tenant satisfaction. Key Responsibilities: Deliver a high-quality, efficient, and compliant allocations and lettings service. Manage all aspects of the voids and allocations process from notification of end of tenancy to sign-up of new tenants. Provide effective on boarding experiences for tenants, ensuring they understand their responsibilities. Advertise vacant properties effectively and create marketing materials. Achieve timely turnaround of empty properties within key performance indicators. Work in partnership with Neighbourhood Officers and Income Team to improve tenancy sustainment. Monitor compliance with allocations processes to prevent tenancy fraud. Maintain accurate records and update relevant housing systems. Engage with stakeholders to enhance service delivery. Qualifications: Up-to-date knowledge of tenancy management and housing allocations. Understanding of housing-related policies and legislation. Strong communication and interpersonal skills. Ability to work collaboratively with various teams and stakeholders. Demonstrable 'can do' approach to service delivery. Education Requirements: N/A Experience Requirements: Experience in front-line allocations and lettings or housing management. Experience working with vulnerable populations and addressing complex customer needs. Proven ability to manage own performance and optimise team outcomes. Let me know if there's anything else you'd like to adjust!Use UK englishHere's the updated job description in UK English: Job Title: Lettings Officer Location: Hybrid / Patch Based (Barking and Dagenham) / Home About the Role / Job Summary: We are seeking a Lettings Officer to provide a customer-focused, proactive, and comprehensive allocations and lettings service. This role will manage all aspects of the voids and allocations process, ensuring a positive onboarding experience for tenants. The successful candidate will work closely with colleagues and partner organisations to ensure homes are let promptly and efficiently, while maintaining high levels of tenant satisfaction. Key Responsibilities: Deliver a high-quality, efficient, and compliant allocations and lettings service. Manage all aspects of the voids and allocations process from notification of end of tenancy to sign-up of new tenants. Provide effective onboarding experiences for tenants, ensuring they understand their responsibilities. Advertise vacant properties effectively and create marketing materials. Achieve timely turnaround of empty properties within key performance indicators. Work in partnership with Neighbourhood Officers and Income Team to improve tenancy sustainment. Monitor compliance with allocations processes to prevent tenancy fraud. Maintain accurate records and update relevant housing systems. Engage with stakeholders to enhance service delivery. Qualifications: Up-to-date knowledge of tenancy management and housing allocations. Understanding of housing-related policies and legislation. Strong communication and interpersonal skills. Ability to work collaboratively with various teams and stakeholders. Demonstrable 'can do' approach to service delivery. Education Requirements: N/A Experience Requirements: Experience in front-line allocations and lettings or housing management. Experience working with vulnerable populations and addressing complex customer needs. Proven ability to manage own performance and optimise team outcomes. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Marks Consulting Partners are currently looking for an Allocations Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing Managing a caseload of housing applications from initial assessment through to property allocation Assessing applications in line with the Housing Act 1996 (Part VI), Allocations Policy and relevant legislation Determining eligibility, banding and priority for applicants on the Housing Register Shortlisting and nominating applicants through the choice-based lettings process Managing the allocation of both permanent and temporary accommodation in line with policy Carrying out verification checks, including income, residency, immigration status and supporting documentation Assessing medical, welfare and overcrowding cases, obtaining specialist advice where required Providing housing advice to applicants, explaining allocation decisions and review rights Liaising with Housing Officers, Lettings Teams, Homelessness Services and external partners to ensure timely allocations Maintaining accurate records on housing management systems and ensuring statutory timescales are met Responding to enquiries, complaints and member enquiries in a professional and timely manner What You Will Need Experience working as an Allocations Officer within a Local Authority or Housing Association Strong knowledge of Housing Act 1996 Part VI and housing allocations legislation Experience assessing housing applications, banding and determining eligibility Knowledge of choice-based lettings and housing register management Experience using housing management systems such as Locata, Jigsaw, NEC, Northgate or similar Ability to manage a busy caseload and work to performance targets Excellent communication and customer service skills Strong attention to detail with the ability to make fair and robust decisions Experience working with vulnerable households and complex housing cases is desirable

Are you an experienced Allocations Officer looking for your next contract opportunity within a local authority environment? We are recruiting for a skilled housing professional to join a Berkshire-based council on an initial 4-month contract. This is a fantastic opportunity to play a key role in delivering an effective and compliant housing allocations service. You will provide expert advice and guidance on the Council's Allocations Scheme and Nominations Agreement, ensuring all housing legislation and regulatory requirements are consistently met. You will manage housing register applications, assess eligibility, determine banding awards, and oversee the allocations process through to property matching. The role also involves direct matching for vulnerable groups, including applicants with medical needs, delayed discharge cases, under occupiers and homeless households. Working closely with Housing Associations and internal teams, you will coordinate void and new-build property allocations while contributing to a wider housing solutions service. To succeed in this role, you will need: Previous experience in housing allocations within a local authority or housing association Strong working knowledge of housing legislation and allocations policies Experience using NEC/Northgate, Civica or Jigsaw systems within an allocations or housing register setting Practical understanding of Choice Based Lettings Excellent organisational skills and attention to detail The ability to manage complex cases and communicate effectively with stakeholders How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

A local authority in South London is seeking an experienced Allocations and Verifications Officer to deliver a high-quality, customer-focused housing allocations service to residents applying for social housing and transfers. In this role, you will be responsible for advertising properties, shortlisting applicants, and making direct offers through the choice-based lettings scheme in line with the Council's Housing Allocation Scheme and associated policies. You will undertake detailed verification of housing applications, carrying out thorough investigations and home visits where required, ensuring all applications are accurately assessed and approved. You will work closely with housing providers, including ALMOs, Registered Social Landlords, and Housing Co-operatives, building strong working relationships and monitoring performance to maximise the effective use of social rented stock. The role also involves producing accurate management information and detailed reports to support service monitoring and planning. The successful candidate will have a strong understanding of social housing allocations under Part VI of the Housing Act 1996, experience in a diverse, customer-focused environment, and proven experience in property allocations or complex verification work. A commitment to valuing diversity and collaborative working is essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).

A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: 19.00 - 19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of 19.00 - 19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.

Are you an experienced housing professional with a strong background in temporary accommodation and homelessness services? We are seeking a proactive and motivated Temporary Accommodation Team Leader to lead a busy team delivering high-quality housing management services to homeless households living in temporary accommodation. Temporary Accommodation Team Leader Public Sector - Local Government Initial 6-month temporary assignment with potential for extension 36 hours per week, Monday to Friday 26.68 per hour PAYE / 35.48 per hour Umbrella Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely ASAP Start The Role As Temporary Accommodation Team Leader, you will manage and support a team of Temporary Accommodation Officers, ensuring the effective management of temporary accommodation stock, tenancy sustainment, repairs, voids, and landlord relationships. You will play a key role in maintaining high service standards, improving performance, and ensuring compliance with housing legislation and health and safety requirements. You will also deputise for the Temporary Accommodation Manager when required and work closely with internal departments, accommodation providers, landlords, and partner agencies to deliver positive outcomes for residents. Key Responsibilities Lead, motivate and develop a team of Temporary Accommodation Officers. Oversee the management of temporary accommodation, including voids, lettings, repairs and compliance matters. Monitor landlord and accommodation provider performance, escalating issues where necessary. Manage complex tenancy, safeguarding, anti-social behaviour and homelessness cases. Respond to complaints, Member enquiries and other escalated casework. Drive service improvements and ensure performance targets are achieved. Support tenancy sustainment initiatives to help residents maintain accommodation and move into settled housing. About You To be successful in this role, you will have: Experience leading or supervising teams within temporary accommodation, homelessness, housing management or related services. Strong knowledge of homelessness and housing legislation, including the Housing Act and Homelessness Reduction Act. Experience managing landlord relationships and accommodation providers. Excellent communication, stakeholder management and problem-solving skills. A proven track record of delivering high-quality services and improving team performance. The ability to manage a demanding workload within a fast-paced environment. If you are passionate about supporting vulnerable residents and have the leadership skills to drive an effective temporary accommodation service, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We are looking for an organised, customer-focused Housing Register Officer to join our Housing Services team. This is an excellent opportunity for someone who is passionate about delivering high-quality public services and helping people access social housing. As a Housing Register Officer , you will play a key role in maintaining an accurate and fair housing register , assessing applications in accordance with housing legislation and the Council's Allocations Policy, and providing excellent advice and support to customers throughout the application process. About the RoleYou will be responsible for assessing new housing applications , reviewing existing applications, determining eligibility and priority, and ensuring applicants receive clear, timely decisions. Working closely with colleagues across Housing Services and external partner organisations, you will help ensure that social housing is allocated fairly, transparently, and in line with statutory requirements. Key Responsibilities Assess applications to join the housing register in line with housing legislation and the Council's Allocations Policy. Verify applicant information, including identity, residency, income, medical information, and housing circumstances. Determine eligibility, qualification, and priority banding based on evidence and policy. Review changes in applicants' circumstances and reassess applications where required. Communicate decisions clearly, providing advice on housing options and review rights where applicable. Maintain accurate and up-to-date records using the housing management system. Respond to enquiries from applicants, elected members, partner agencies, and other stakeholders. Work collaboratively with Housing Options, Lettings, Registered Providers, Adult and Children's Services, and other internal teams. Support the administration of choice-based lettings and nomination processes where required. Ensure compliance with data protection legislation, safeguarding responsibilities, and customer service standards. About You Experience working within housing, customer services, local government, or a similar public service environment. Knowledge of social housing allocations, housing register processes, or a willingness to develop expertise in this area. Excellent customer service and communication skills, with the ability to explain complex policies clearly and sensitively. Strong organisational skills and the ability to manage a busy workload while meeting deadlines. Good analytical and decision-making skills with excellent attention to detail. Experience interpreting policies and applying them consistently and fairly. Confidence using IT systems and Microsoft Office applications. A commitment to delivering fair, inclusive, and customer-focused services. If you have the relevant skills then please apply today!

Neighbourhoods and Estates Management Tenancy Managament ASB and Disputes Housing OfficerPermanent £39,715 per annum Wiltshire - work from home 37 hrs per week Work from home, attending patch to carry out visits 2 or 3 days per week We are currently recruiting for an experienced Housing Officer for one of our key clients in WiltshireIn this Housing Officer role You will be providing a housing management service, ensuring a responsive service is provided, covering the following: Tenancy Management Lettings & Voids Neighbourhood & Estate Management ASB and disputes Resident Engagement Safeguarding You should have a strong background in working in the Social Housing sector for this role, and would suit people who have been Housing Officers, Neighbourhood Managers, Neighbourhood Coaches or Tenancy Management Officers previouslyFor further information about this role, please contact specialist Social Housing Recruiter, Mark Grove, on or apply via this site

Housing Choices Case Officer A local authority is looking for an experienced Housing Choices Case Officer to join their Housing Choices team on a temporary basis. This is an excellent opportunity for a homelessness professional who can hit the ground running, take ownership of an existing caseload, and deliver a high-quality service to customers facing housing difficulties. This is a hybrid role, with candidates required to attend the office in Coalville at least twice per week on a rota basis. Key Responsibilities Manage an existing homelessness caseload from day one. Prevent homelessness by providing comprehensive housing advice and exploring all available housing options. Carry out homelessness assessments and investigations in line with current legislation. Make legally robust decisions and discharge homelessness duties in accordance with the Homelessness Reduction Act 2017. Work closely with internal teams and external partners to achieve positive outcomes for customers. Deliver a customer-focused, outcome-driven service while maintaining accurate case records. Essential Requirements Previous experience managing a homelessness caseload under the current homelessness legislation is essential. Proven experience working with the Homelessness Reduction Act 2017. Strong homelessness casework experience with the ability to work independently. Experience within housing advice, housing options, or homelessness prevention. Knowledge of housing legislation relating to homelessness duties. Experience supporting vulnerable customers with housing or housing support issues. Understanding of Choice Based Lettings schemes. Experience using Jigsaw is highly desirable. Excellent communication, negotiation, and organisational skills. Full UK driving licence. What We're Looking For The successful candidate will be: Experienced in managing complex homelessness cases. Customer-focused and empathetic. Able to prioritise a busy workload and work on their own initiative. Accurate, organised, and outcome-focused. Confident making decisions and working within statutory frameworks.

Are you an experienced housing professional with a strong background in temporary accommodation and homelessness services? We are seeking a proactive and motivated Temporary Accommodation Team Leader to lead a busy team delivering high-quality housing management services to homeless households living in temporary accommodation. Temporary Accommodation Team Leader Public Sector - Local Government Initial 6-month temporary assignment with potential for extension 36 hours per week, Monday to Friday £26.68 per hour PAYE / £35.48 per hour Umbrella Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely ASAP Start The Role As Temporary Accommodation Team Leader, you will manage and support a team of Temporary Accommodation Officers, ensuring the effective management of temporary accommodation stock, tenancy sustainment, repairs, voids, and landlord relationships. You will play a key role in maintaining high service standards, improving performance, and ensuring compliance with housing legislation and health and safety requirements. You will also deputise for the Temporary Accommodation Manager when required and work closely with internal departments, accommodation providers, landlords, and partner agencies to deliver positive outcomes for residents. Key Responsibilities Lead, motivate and develop a team of Temporary Accommodation Officers. Oversee the management of temporary accommodation, including voids, lettings, repairs and compliance matters. Monitor landlord and accommodation provider performance, escalating issues where necessary. Manage complex tenancy, safeguarding, anti-social behaviour and homelessness cases. Respond to complaints, Member enquiries and other escalated casework. Drive service improvements and ensure performance targets are achieved. Support tenancy sustainment initiatives to help residents maintain accommodation and move into settled housing. About You To be successful in this role, you will have: Experience leading or supervising teams within temporary accommodation, homelessness, housing management or related services. Strong knowledge of homelessness and housing legislation, including the Housing Act and Homelessness Reduction Act. Experience managing landlord relationships and accommodation providers. Excellent communication, stakeholder management and problem-solving skills. A proven track record of delivering high-quality services and improving team performance. The ability to manage a demanding workload within a fast-paced environment. If you are passionate about supporting vulnerable residents and have the leadership skills to drive an effective temporary accommodation service, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Property Management Services Officer Location: Newham Rate: 22.79 per hour PAYE or 29.75 per hour Umbrella Working Arrangements : Hybrid working arrangements, working from home and office based Contract: Temporary, 3 months initially with view for further extension thereafter Are you an experienced housing professional with a passion for supporting vulnerable residents and delivering excellent tenancy management services? We are recruiting for a Property Management Services Officer to join a busy and dynamic Temporary Accommodation Service within a London local authority. This is an exciting opportunity to manage a diverse portfolio of temporary accommodation properties, working closely with residents, landlords, contractors and partner agencies to ensure high-quality housing management services are delivered. The Role As a Property Management Services Officer, you will be responsible for providing a customer-focused property and tenancy management service across a portfolio of temporary accommodation properties. You will support residents to sustain their tenancies, ensure properties are managed effectively, and take appropriate action to address tenancy breaches while safeguarding vulnerable households. Key responsibilities include: Managing a portfolio of temporary accommodation properties. Conducting property inspections, tenancy audits and tenancy reviews. Carrying out sign-ups, viewings, terminations and post-void inspections. Supporting residents with tenancy sustainment and providing advice, guidance and signposting services. Investigating tenancy breaches and taking appropriate enforcement action where necessary. Working closely with internal departments, landlords, contractors, social care teams and other partner agencies. Monitoring and reporting repairs, ensuring contractors deliver services effectively and efficiently. Preparing legal documentation, witness statements and evidence for court proceedings where required. Managing complaints and enquiries from residents, councillors and stakeholders. Maintaining accurate records and case management information on housing management systems. About You To be successful in this role, you will have: Experience working within housing management, tenancy management or temporary accommodation services. Knowledge of homelessness, temporary accommodation and the challenges facing local authority housing services. Experience of lettings and property management, relating to assured short-hold and non-secure tenancies Understanding of property management, health and safety, and landlord responsibilities. Experience managing tenancy breaches, enforcement cases and preparing legal documentation. Strong customer service, communication and case management skills. Experience using housing management databases, ideally Northgate or similar systems. The ability to work independently, manage competing priorities and meet deadlines. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Housing Officer Our vision is to create communities where everyone has a safe home in a place where they're proud to live. We're big and we're local. Residents are at the heart of all we do and we use our size to influence positive change in the areas where we operate. It's also about living our values which are at the HEART of what we do. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions and words on a daily basis. As a valued member of the Southern Housing Team, you'll embrace our Values to inspire others as well as yourself to be • Honest • Efficient • Accountable • Respectful • Trusted You'll demonstrate our HEART values in your behaviours. You'll: • Be authentic, open and transparent in your actions and words • Believe that by working together we accomplish more, and work hard every day to improve services, efficiency and value for money. • Take responsibility for delivering excellence and own your own actions. • Embrace difference, and put our residents, colleagues and our partners are at the heart of all you do. • Do what you say you will and be relied upon to keep your promises. And, of course, show commitment to our approach to Equality Diversity & Inclusion, Health & Safety, Compliance and Code of Conduct policies and practices within Southern Housing. The role The regional housing teams are at the frontline of the housing service and are the team that will deal with complex housing issues and see residents in their homes. You will be responsible for supporting tenants through the tenancy. Being professionally curious every day and for ensuring we know who our residents are. And taking action to ensure their wellbeing, welfare and health and safety are addressed. You'll deliver a great service, excellent housing advice and support. You'll be empathetic, polite, courteous, and hard working as well as proactively resolving issues when you find them, in a safe and efficient manner. You will take ownership and responsibility for delivering a variety of housing management tasks, to consistently meet KPI's and operational targets. Collaboration with internal teams will be essential in your role, as you work together to improve resident satisfaction and ensure a seamless and integrated approach to service delivery. You will work with the Area Housing Manager to maintain external relationships with key partners including the Local Authorities, statutory and voluntary agencies. You will deliver a service in line with policy and procedures and to agreed performance standards. The location You will work from a main office or hub and will spend much of your time out on site, visiting estates and seeing residents in their homes. You can work in a hybrid way, making use of our hubs, estate and scheme offices and some of the week working from home subject to business need. What you'll be doing: • Provide an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks. • Settle residents into their new homes and visit residents on a regular targeted and proactive basis, ensuring tenancy conditions are met and properties are maintained to a good standard. • Complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners. • Work proactively with customers, manging expectations, to ensure they're able to have successful tenancies and have a positive view of their environment and landlord. Managing complex cases through to completion • Carry out pre-void inspections and viewings. Work with lettings and contract services colleagues to ensure the turnaround of vacant homes are within agreed key performance indicators. • Support with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold. Explore solutions such as good neighbour agreements, mediation, and non-legal interventions. • Attend court and prepare contracts, notices and legal papers on tenancy breach issue. • Attend multi-agency partnership meetings • Support our safeguarding obligations by applying professional curiosity and reporting concerns to the specialist teams. • Support and collaborate with colleagues who deal with tenancy fraud. • Prevent non-essential visits by offering a comprehensive, responsive, high quality housing management service using alternative methods of contact. • Provide a holistic approach to resident contact, identify opportunities to carrying out tasks on behalf of other teams, and/or support residents into services to improve health and wellbeing, employment, education and training. • Ensure residents are safe in their homes, working with other teams to provide access to resident's homes as required. Ensure FRA actions are completed and carrying out PEEPS and PCFRA's as required. • Carrying out a programme of tenancy audits so we know who our residents are and identifying support needs. • Assist the income management team in ensuring rental and service charge income is maximised and recovered. • Work in conjunction with the Risk Management framework, encompassing Health and Safety, Data Protection and demonstrate effective controls and compliance with all statutory, regulatory and policy requirements relating to the management of the business. • You'll maintain a detailed knowledge of current legislation, available technology, data protection changes, regulatory framework, and best practice, understanding the implications this has on service, where there are specific service/financial implications. What you'll need: Knowledge and experience • Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement. • Proven experience of following processes, using initiative, and delivering excellent customer service.

Are you an experienced Lettings Officer looking for your next temporary opportunity? We're currently recruiting on behalf of a well-established housing organisation for an experienced Lettings Officer to support a busy housing team. This is an excellent opportunity for someone who can hit the ground running and has a strong background in social housing lettings. The Role You'll be responsible for managing the lettings process from end to end, ensuring properties are allocated efficiently and new tenancies are created smoothly while delivering an excellent customer experience. Key Responsibilities Conduct property viewings with prospective tenants. Complete tenancy sign-ups and ensure all documentation is accurate. Review and process tenancy notices. Allocate properties through Choice Based Lettings (CBL). Carry out pre-tenancy assessments to ensure applicants are suitable for tenancy. Work closely with internal teams to minimise void turnaround times. Provide a professional, customer-focused service throughout the lettings process. About You To be successful in this role, you'll have: Previous experience working as a Lettings Officer within the social housing sector . Proven experience conducting viewings , tenancy sign-ups , reviewing notices , allocating properties via Choice Based Lettings (CBL) and completing pre-tenancy assessments . A strong understanding of the social housing lettings process. Excellent communication and customer service skills. The ability to manage a busy workload and work independently. Experience using housing management systems is advantageous. What's on Offer Immediate start available. Competitive hourly rate. Hybrid/flexible working (where applicable). Opportunity to join a supportive and experienced housing team. Weekly pay through the agency. If you're an experienced Social Housing Lettings Officer available for a temporary assignment and ready to make an immediate impact, we'd love to hear from you. Apply today with your CV for a confidential discussion

Allocations and Lettings Officer Hours: 37 hours per week (9am to 5pm), permanent contract Salary: 29,668.12 Location: Bedford (Hybrid) Increased office attendance will be required during the first three months of employment to support onboarding, training, and integration into the role. At bpha, we're committed to providing excellent homes and outstanding customer experiences. We're looking for an experienced and customer-focused Allocations & Lettings Officer to play a vital role in ensuring our homes are allocated fairly, efficiently and in line with our policies and legal obligations. This is an exciting opportunity for someone who enjoys working in a fast-paced environment, making decisions that positively impact customers' lives, and collaborating with colleagues, local authorities and partner organisations. As an Allocations and Letting Officer you will be: Allocating bpha's Social and Affordable rental properties in line with our allocations policies and local authority nomination agreements. Assessing applicant suitability by reviewing housing need, affordability, and previous tenancy conduct. Minimising rent loss by ensuring efficient turnaround of vacant properties. Processing tenancy changes in accordance with legislation, contractual rights, and bpha policies. Putting customers at the heart of our services-build trust and use your expertise to support their needs. Actively listen to customers to enhance their experience and help bpha become a landlord of choice. Ensuring tenancies are legally ended and refunds are processed accurately. What we're looking for as an Allocations and Letting Officer: Experience or a strong understanding of social housing. Familiarity with the Regulator of Social Housing (RSH) requirements and Tenant Satisfaction Measures is desirable. Confident using IT systems, including Word, Excel, and Outlook. Experience with Microsoft Dynamics or a willingness to learn new systems. Ability to adapt to changing priorities and processes. Skilled at managing a busy workload with competing demands. Self-motivated with strong organisational skills and a team-oriented mindset. Excellent communication and customer service skills, with a compassionate and customer-first approach. Experience working with both internal and external stakeholders. Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.