Senior BI Analyst - Home A famous midlands client and leading employer, my client boasts undoubted pedigree and a strong reputation. The sector continues to evolve, so they continue to invest heavily in IT transformation programmes, with Business Intelligence (BI) and Management Information (MI) forming a crucial part of that. Resultantly, we have an exciting opportunity for an established BI Developer / Analyst that can operate as a key partner, working closely with key business functions, teams and stakeholders, playing a pivotal role on forth-coming project work, the development of the core data platform and providing valuable management information and insight. We are ideally for a proven data analytics background, coupled with solid experience of the design & build of BI solutions, integration, analysis, reporting, etc. Desirable / Expected : -PowerBI -Azure environments -Microsoft Fabric The role presents an un-doubted opportunity to work on exciting projects and with the latest technology in the BI market as the business makes significant progress with their Microsoft Fabric and AI solutions. The client offers a full, flexible benefits package and home working. Please forward your most recent CV for initial screening. DATA / SQL / BI / MI / AZURE / POWER BI / FABRIC / NOTTINGHAM / BIRMINGHAM / LEICESTER / MIDLANDS / HOME / DATA / SQL / BI / MI / AZURE / POWER BI / FABRIC / NOTTINGHAM / BIRMINGHAM / LEICESTER / MIDLANDS / HOME / DATA / SQL / BI / MI / AZURE / POWER BI / FABRIC / NOTTINGHAM / BIRMINGHAM / LEICESTER / MIDLANDS / HOME
Aug 04, 2026
Full time
Senior BI Analyst - Home A famous midlands client and leading employer, my client boasts undoubted pedigree and a strong reputation. The sector continues to evolve, so they continue to invest heavily in IT transformation programmes, with Business Intelligence (BI) and Management Information (MI) forming a crucial part of that. Resultantly, we have an exciting opportunity for an established BI Developer / Analyst that can operate as a key partner, working closely with key business functions, teams and stakeholders, playing a pivotal role on forth-coming project work, the development of the core data platform and providing valuable management information and insight. We are ideally for a proven data analytics background, coupled with solid experience of the design & build of BI solutions, integration, analysis, reporting, etc. Desirable / Expected : -PowerBI -Azure environments -Microsoft Fabric The role presents an un-doubted opportunity to work on exciting projects and with the latest technology in the BI market as the business makes significant progress with their Microsoft Fabric and AI solutions. The client offers a full, flexible benefits package and home working. Please forward your most recent CV for initial screening. DATA / SQL / BI / MI / AZURE / POWER BI / FABRIC / NOTTINGHAM / BIRMINGHAM / LEICESTER / MIDLANDS / HOME / DATA / SQL / BI / MI / AZURE / POWER BI / FABRIC / NOTTINGHAM / BIRMINGHAM / LEICESTER / MIDLANDS / HOME / DATA / SQL / BI / MI / AZURE / POWER BI / FABRIC / NOTTINGHAM / BIRMINGHAM / LEICESTER / MIDLANDS / HOME
Our client Scottish Power are looking for a Security Operations Lead for an initial 12 month contract role, which will in all likelihood extend further. This is based at the client offices in Glasgow, working hybrid, 3 days in the office. SP Energy Networks (SPEN) has kicked off an ambitious security transformation programme to transparently reduce risk, achieve compliance with NIS regulations and deliver a cyber resilient business, the Security Operations Lead will be essential in achieving our goals. The Security Operations Lead will be a subject matter expert on security incident detection and response. They will drive continuous improvement across the outsourced SOC and in-house SOC teams of analysts and engineers. Youll have experience of configuring SIEM tools, onboarding sources, writing processes and alerts, understanding business environments and managing incidents affecting applications and infrastructure across a varied technology stack spanning operational technology and information technology environments. You ll also be able to undertake post incident reviews to identify root causes and put follow-up mitigations in place. The postholder will work within a security operations team containing various cyber security functions such as threat intelligence, identity & access management, response & recovery and vulnerability management. What Youll be doing Support the Security Operations Manager in the running of BAU activities Implement and maintain 3rd line security incident / event management, escalation and technical response process and investigate suspected and actual incidents / events. Acting as a key escalation point in the team to the relevant team/individual Design, implement, manage, monitor, and upgrade security measures for the protections of the information systems and networks Identify and feedback any potential improvements from a cyber perspective to OT systems and infrastructure Ensuring incident identification, assessment, quantification, reporting, communication, mitigation and monitoring Ensuring compliance to policy, process, and procedure adherence and process improvisation to achieve operational objectives Revise and develop processes to strengthen the current Security Operations Framework Review policies and highlight the challenges in managing SLAs Ensuring daily management, administration & maintenance of security technology to achieve operational effectiveness Ensure the orchestration and integration of security services and platforms to maximise its usage and coverage The role will be integrated into an active and ambitious global cyber security function, contributing to SPEN s cyber security purpose of delivering cyber resilient OT and IT, to enable a safe and reliable electricity supply to customers What Youll bring Skills and experience in understanding at a technical level security operations. Awareness of key legislation and regulation impacting IT/OT General Control requirements in an energy utility. Experience in working within a SOC. Record of academic achievement, including some form of recognised qualification from further education, such as a degree or diploma. Good oral and written communication skills. Must be a proven team player to work, promote and consolidate efficient team working relationships.
Aug 04, 2026
Contractor
Our client Scottish Power are looking for a Security Operations Lead for an initial 12 month contract role, which will in all likelihood extend further. This is based at the client offices in Glasgow, working hybrid, 3 days in the office. SP Energy Networks (SPEN) has kicked off an ambitious security transformation programme to transparently reduce risk, achieve compliance with NIS regulations and deliver a cyber resilient business, the Security Operations Lead will be essential in achieving our goals. The Security Operations Lead will be a subject matter expert on security incident detection and response. They will drive continuous improvement across the outsourced SOC and in-house SOC teams of analysts and engineers. Youll have experience of configuring SIEM tools, onboarding sources, writing processes and alerts, understanding business environments and managing incidents affecting applications and infrastructure across a varied technology stack spanning operational technology and information technology environments. You ll also be able to undertake post incident reviews to identify root causes and put follow-up mitigations in place. The postholder will work within a security operations team containing various cyber security functions such as threat intelligence, identity & access management, response & recovery and vulnerability management. What Youll be doing Support the Security Operations Manager in the running of BAU activities Implement and maintain 3rd line security incident / event management, escalation and technical response process and investigate suspected and actual incidents / events. Acting as a key escalation point in the team to the relevant team/individual Design, implement, manage, monitor, and upgrade security measures for the protections of the information systems and networks Identify and feedback any potential improvements from a cyber perspective to OT systems and infrastructure Ensuring incident identification, assessment, quantification, reporting, communication, mitigation and monitoring Ensuring compliance to policy, process, and procedure adherence and process improvisation to achieve operational objectives Revise and develop processes to strengthen the current Security Operations Framework Review policies and highlight the challenges in managing SLAs Ensuring daily management, administration & maintenance of security technology to achieve operational effectiveness Ensure the orchestration and integration of security services and platforms to maximise its usage and coverage The role will be integrated into an active and ambitious global cyber security function, contributing to SPEN s cyber security purpose of delivering cyber resilient OT and IT, to enable a safe and reliable electricity supply to customers What Youll bring Skills and experience in understanding at a technical level security operations. Awareness of key legislation and regulation impacting IT/OT General Control requirements in an energy utility. Experience in working within a SOC. Record of academic achievement, including some form of recognised qualification from further education, such as a degree or diploma. Good oral and written communication skills. Must be a proven team player to work, promote and consolidate efficient team working relationships.
Technology Innovation Consultant 65,000 London Hybrid London/Hybrid 65,000 + excellent package Overview An excellent opportunity has arisen with a leading global financial institution. We are seeking a proactive and highly organised Technology Innovation Consultant to join the Office of the COO within the Technology function. The successful candidate will support Technology leadership in delivering business-critical programmes, improving operational efficiencies, and enhancing communication and engagement across the wider business. This role combines business management, stakeholder engagement, innovation, and project delivery responsibilities within a fast-paced and highly collaborative environment. Role & Responsibilities Support the Technology COO in managing day-to-day Technology operations and strategic initiatives Coordinate operational and transformation projects across Technology teams. Act as a liaison between Technology and business stakeholders, ensuring clear communication and alignment. Produce executive reporting, MI packs, dashboards, and presentations for leadership. Support communication and rollout of AI, innovation, and technology initiatives. Drive operational efficiencies, cost-saving initiatives, and continuous improvement activities. Support technology innovation, engagement, and departmental change programmes. Lead culture, diversity, and employee engagement initiatives across Technology. Partner with HR and senior stakeholders on graduate, women in technology, and engagement programmes. Skills & Experience Essential Previous experience as a Business Analyst, Business Manager, or similar role within a large organisation, ideally within Technology or Financial Services. Strong project management and organisational skills, with the ability to manage multiple initiatives simultaneously. Excellent stakeholder management and communication skills across all levels of the organisation. Experience preparing executive-level reporting, presentations, and management information. Ability to simplify and communicate complex information clearly using structured storytelling techniques. Strong understanding of technology operations and business support functions. Desirable Experience within banking, financial services, or other regulated environments. Exposure to AI, innovation, or digital transformation initiatives. Experience supporting culture, engagement, or diversity programmes. Understanding of governance, operational management, or COO functions within Technology organisations. Technology Innovation Consultant 65,000 London Hybrid
Aug 04, 2026
Full time
Technology Innovation Consultant 65,000 London Hybrid London/Hybrid 65,000 + excellent package Overview An excellent opportunity has arisen with a leading global financial institution. We are seeking a proactive and highly organised Technology Innovation Consultant to join the Office of the COO within the Technology function. The successful candidate will support Technology leadership in delivering business-critical programmes, improving operational efficiencies, and enhancing communication and engagement across the wider business. This role combines business management, stakeholder engagement, innovation, and project delivery responsibilities within a fast-paced and highly collaborative environment. Role & Responsibilities Support the Technology COO in managing day-to-day Technology operations and strategic initiatives Coordinate operational and transformation projects across Technology teams. Act as a liaison between Technology and business stakeholders, ensuring clear communication and alignment. Produce executive reporting, MI packs, dashboards, and presentations for leadership. Support communication and rollout of AI, innovation, and technology initiatives. Drive operational efficiencies, cost-saving initiatives, and continuous improvement activities. Support technology innovation, engagement, and departmental change programmes. Lead culture, diversity, and employee engagement initiatives across Technology. Partner with HR and senior stakeholders on graduate, women in technology, and engagement programmes. Skills & Experience Essential Previous experience as a Business Analyst, Business Manager, or similar role within a large organisation, ideally within Technology or Financial Services. Strong project management and organisational skills, with the ability to manage multiple initiatives simultaneously. Excellent stakeholder management and communication skills across all levels of the organisation. Experience preparing executive-level reporting, presentations, and management information. Ability to simplify and communicate complex information clearly using structured storytelling techniques. Strong understanding of technology operations and business support functions. Desirable Experience within banking, financial services, or other regulated environments. Exposure to AI, innovation, or digital transformation initiatives. Experience supporting culture, engagement, or diversity programmes. Understanding of governance, operational management, or COO functions within Technology organisations. Technology Innovation Consultant 65,000 London Hybrid
Program Management Office Analyst Location: Bristol (Hybrid) Salary: Up to 45k Job Type: Full-time About the Role We're looking for an organised and proactive PMO Analyst to join a growing Programme Management Office, supporting the successful delivery of client implementations, business change initiatives, and internal projects. This is an excellent opportunity for someone who enjoys working in a fast-paced, collaborative environment and is passionate about improving project delivery, governance, and stakeholder engagement. You'll work alongside Project Managers, Business Analysts, Delivery teams, and senior stakeholders to ensure projects are delivered on time, within budget, and to a high standard. Key Responsibilities Support project delivery through effective planning, coordination, reporting and governance. Create and maintain detailed project plans, schedules and delivery documentation. Monitor project progress, risks, issues, assumptions and dependencies (RAID). Produce accurate project reporting and management information for senior stakeholders. Support governance processes, project controls and change management activities. Coordinate project documentation, registers and organisational records. Assist with resource planning and project tracking across multiple initiatives. Identify opportunities to improve delivery processes and promote best practice across the PMO. Support project teams with data analysis, reporting and continuous improvement initiatives. Build strong working relationships with internal teams and external stakeholders. We're looking for someone who has: At least 3 years' experience in a PMO Analyst, Project Coordinator, Project Manager or Client Delivery role. Experience within regulated industries is advantageous. Strong knowledge of project management methodologies and governance frameworks. Experience managing project reporting, risks, issues and delivery documentation. Excellent stakeholder management and communication skills. Strong analytical and problem-solving abilities. Experience producing high-quality reports and presenting information to a range of audiences. Excellent planning, organisation and time management skills. The ability to work independently while collaborating effectively with cross-functional teams. A proactive mindset with a continuous improvement focus. Experience using Microsoft Project or similar project planning tools is desirable. What You'll Bring Strong attention to detail. A collaborative and positive approach. Confidence working with senior stakeholders. A customer-focused mindset. Resilience and adaptability in a changing environment. A commitment to delivering high-quality outcomes.
Aug 04, 2026
Full time
Program Management Office Analyst Location: Bristol (Hybrid) Salary: Up to 45k Job Type: Full-time About the Role We're looking for an organised and proactive PMO Analyst to join a growing Programme Management Office, supporting the successful delivery of client implementations, business change initiatives, and internal projects. This is an excellent opportunity for someone who enjoys working in a fast-paced, collaborative environment and is passionate about improving project delivery, governance, and stakeholder engagement. You'll work alongside Project Managers, Business Analysts, Delivery teams, and senior stakeholders to ensure projects are delivered on time, within budget, and to a high standard. Key Responsibilities Support project delivery through effective planning, coordination, reporting and governance. Create and maintain detailed project plans, schedules and delivery documentation. Monitor project progress, risks, issues, assumptions and dependencies (RAID). Produce accurate project reporting and management information for senior stakeholders. Support governance processes, project controls and change management activities. Coordinate project documentation, registers and organisational records. Assist with resource planning and project tracking across multiple initiatives. Identify opportunities to improve delivery processes and promote best practice across the PMO. Support project teams with data analysis, reporting and continuous improvement initiatives. Build strong working relationships with internal teams and external stakeholders. We're looking for someone who has: At least 3 years' experience in a PMO Analyst, Project Coordinator, Project Manager or Client Delivery role. Experience within regulated industries is advantageous. Strong knowledge of project management methodologies and governance frameworks. Experience managing project reporting, risks, issues and delivery documentation. Excellent stakeholder management and communication skills. Strong analytical and problem-solving abilities. Experience producing high-quality reports and presenting information to a range of audiences. Excellent planning, organisation and time management skills. The ability to work independently while collaborating effectively with cross-functional teams. A proactive mindset with a continuous improvement focus. Experience using Microsoft Project or similar project planning tools is desirable. What You'll Bring Strong attention to detail. A collaborative and positive approach. Confidence working with senior stakeholders. A customer-focused mindset. Resilience and adaptability in a changing environment. A commitment to delivering high-quality outcomes.
Technical Business Analyst - Consultant Salary: 50,000 - 55,000 plus benefits, perks, and healthcare options! Location: London, Manchester or Glasgow (Hybrid) Job Type: Permanent Hybrid (1-2 days per week) Occasional travel to client sites Security Clearance: Must be SC eligible Overview: We're looking for a Technical Business Analyst to join a leading global consultancy delivering large-scale digital transformation programmes across sectors including Financial Services, Public Sector, Retail, Consumer Products and Utilities. This is an opportunity to work on cutting-edge technology projects, helping clients design and deliver modern digital solutions, including AI-enabled products, automation and data-driven platforms. The Role: Working alongside Product Owners, Architects, Developers and Delivery teams, you'll play a key role in translating business requirements into technical solutions that deliver real business value. You'll be involved throughout the full project lifecycle, from discovery and analysis through to solution design and delivery, ensuring solutions are scalable, user-focused and technically robust. Key Responsibilities: Translate business requirements into technical user stories and functional specifications. Work closely with architects, developers and stakeholders to shape solution design. Analyse systems, processes and data to identify opportunities for improvement. Support product roadmaps, backlog refinement and Agile delivery. Produce high-quality technical documentation and requirements. Work across system integration, databases and enterprise platforms. Contribute to successful project delivery using Agile, Scrum, SAFe or Waterfall methodologies. Collaborate on AI, automation and digital transformation initiatives where appropriate. What We're Looking For: Previous experience as a Technical Business Analyst within complex technology environments. Strong understanding of software delivery, system integration and technical architecture. Experience analysing data using tools such as SQL, Excel, Power BI or Tableau. Comfortable working with databases, data modelling and data transformation. Experience writing technical requirements, user stories and functional documentation. Strong stakeholder management and communication skills. Experience working within Agile delivery environments. Desirable Experience: Exposure to AI, Generative AI or Machine Learning projects. Experience working alongside Data Engineers, Data Scientists or Analytics teams. Understanding of data pipelines, governance and modern cloud technologies. Industry experience within Financial Services, Public Sector, Retail, Utilities or Consumer Products. Business Analysis or Agile certifications. What's On Offer: Work on high-profile digital transformation programmes. Exposure to AI, cloud and emerging technologies. Industry-leading training and professional development. Access to certifications across Agile, Cloud and Business Analysis. Hybrid working and flexible benefits. Clear career progression within a global consultancy. Collaborative culture with regular knowledge sharing and technical communities. If you're passionate about delivering innovative technology solutions and enjoy working at the intersection of business, data and technology, I'd love to hear from you.
Aug 04, 2026
Full time
Technical Business Analyst - Consultant Salary: 50,000 - 55,000 plus benefits, perks, and healthcare options! Location: London, Manchester or Glasgow (Hybrid) Job Type: Permanent Hybrid (1-2 days per week) Occasional travel to client sites Security Clearance: Must be SC eligible Overview: We're looking for a Technical Business Analyst to join a leading global consultancy delivering large-scale digital transformation programmes across sectors including Financial Services, Public Sector, Retail, Consumer Products and Utilities. This is an opportunity to work on cutting-edge technology projects, helping clients design and deliver modern digital solutions, including AI-enabled products, automation and data-driven platforms. The Role: Working alongside Product Owners, Architects, Developers and Delivery teams, you'll play a key role in translating business requirements into technical solutions that deliver real business value. You'll be involved throughout the full project lifecycle, from discovery and analysis through to solution design and delivery, ensuring solutions are scalable, user-focused and technically robust. Key Responsibilities: Translate business requirements into technical user stories and functional specifications. Work closely with architects, developers and stakeholders to shape solution design. Analyse systems, processes and data to identify opportunities for improvement. Support product roadmaps, backlog refinement and Agile delivery. Produce high-quality technical documentation and requirements. Work across system integration, databases and enterprise platforms. Contribute to successful project delivery using Agile, Scrum, SAFe or Waterfall methodologies. Collaborate on AI, automation and digital transformation initiatives where appropriate. What We're Looking For: Previous experience as a Technical Business Analyst within complex technology environments. Strong understanding of software delivery, system integration and technical architecture. Experience analysing data using tools such as SQL, Excel, Power BI or Tableau. Comfortable working with databases, data modelling and data transformation. Experience writing technical requirements, user stories and functional documentation. Strong stakeholder management and communication skills. Experience working within Agile delivery environments. Desirable Experience: Exposure to AI, Generative AI or Machine Learning projects. Experience working alongside Data Engineers, Data Scientists or Analytics teams. Understanding of data pipelines, governance and modern cloud technologies. Industry experience within Financial Services, Public Sector, Retail, Utilities or Consumer Products. Business Analysis or Agile certifications. What's On Offer: Work on high-profile digital transformation programmes. Exposure to AI, cloud and emerging technologies. Industry-leading training and professional development. Access to certifications across Agile, Cloud and Business Analysis. Hybrid working and flexible benefits. Clear career progression within a global consultancy. Collaborative culture with regular knowledge sharing and technical communities. If you're passionate about delivering innovative technology solutions and enjoy working at the intersection of business, data and technology, I'd love to hear from you.
Gill Cooke Personnel Ltd T/A The Recruitment Group
Financial Analyst Oxford Full-Time Hybrid Working Available We're recruiting on behalf of our client for a Financial Analyst to join their finance team. This is an excellent opportunity for a finance professional looking for a varied role, supporting financial reporting, month-end processes and key business operations within a dynamic environment. Key responsibilities include: Processing payroll journals and supporting payroll activities Managing fixed asset control and monitoring Preparing VAT returns and balance sheet reconciliations Handling intercompany invoicing and forex reporting Supporting month-end activities and statutory audits We're looking for someone with: A strong understanding of finance principles Experience with payroll, fixed assets, reconciliations and invoicing Excellent Excel and Microsoft Office skills Strong communication and organisational skills, with the ability to manage multiple priorities A proactive approach and keen attention to detail This is a fantastic opportunity to join a collaborative team with flexible working available and the chance to develop your career in a varied finance role.
Aug 04, 2026
Seasonal
Financial Analyst Oxford Full-Time Hybrid Working Available We're recruiting on behalf of our client for a Financial Analyst to join their finance team. This is an excellent opportunity for a finance professional looking for a varied role, supporting financial reporting, month-end processes and key business operations within a dynamic environment. Key responsibilities include: Processing payroll journals and supporting payroll activities Managing fixed asset control and monitoring Preparing VAT returns and balance sheet reconciliations Handling intercompany invoicing and forex reporting Supporting month-end activities and statutory audits We're looking for someone with: A strong understanding of finance principles Experience with payroll, fixed assets, reconciliations and invoicing Excellent Excel and Microsoft Office skills Strong communication and organisational skills, with the ability to manage multiple priorities A proactive approach and keen attention to detail This is a fantastic opportunity to join a collaborative team with flexible working available and the chance to develop your career in a varied finance role.
Our client, a highly successful and forward-thinking company, is actively looking for a bright and motivated Graduate IT Support Analyst to join their expanding tech team. This is an exceptional entry-level opportunity for a recent graduate to launch their IT career within a business that heavily invests in technical training and career progression. We are seeking a Graduate IT Support Analyst who is ready to put their academic knowledge into practice. You will be the friendly first point of contact for internal staff experiencing technical issues. With guidance from senior team members, you will quickly learn to troubleshoot hardware and software problems, manage the IT service desk, and support wider infrastructure projects. Key Responsibilities: Act as the first point of contact for IT queries, accurately logging tickets via the IT Service Management (ITSM) system. Provide initial 1st-line troubleshooting for Windows/Mac operating systems, Microsoft 365, and bespoke business applications. Assist with the setup, configuration, and deployment of new user hardware (laptops, desktops, and mobile devices). Manage user access, onboarding, and offboarding through Active Directory. Help maintain clear and accurate IT documentation and asset registers. Shadow 2nd and 3rd-line engineers on complex technical issues and infrastructure upgrades. What Our Client is Looking For: A recent degree (BSc or equivalent) in Computer Science, Information Technology, Computer Networking, or a related technical discipline. A fundamental understanding of core IT concepts (e.g., basic networking, Windows OS, Microsoft Office suite). Exceptional communication and customer service skills, with the ability to remain calm and helpful under pressure. A logical, analytical approach to problem-solving. A strong, demonstrable passion for technology and a self-motivated drive to learn new systems and earn professional certifications. Previous customer-facing work experience (e.g., retail or hospitality) is a bonus, as it demonstrates strong interpersonal skills.
Aug 04, 2026
Full time
Our client, a highly successful and forward-thinking company, is actively looking for a bright and motivated Graduate IT Support Analyst to join their expanding tech team. This is an exceptional entry-level opportunity for a recent graduate to launch their IT career within a business that heavily invests in technical training and career progression. We are seeking a Graduate IT Support Analyst who is ready to put their academic knowledge into practice. You will be the friendly first point of contact for internal staff experiencing technical issues. With guidance from senior team members, you will quickly learn to troubleshoot hardware and software problems, manage the IT service desk, and support wider infrastructure projects. Key Responsibilities: Act as the first point of contact for IT queries, accurately logging tickets via the IT Service Management (ITSM) system. Provide initial 1st-line troubleshooting for Windows/Mac operating systems, Microsoft 365, and bespoke business applications. Assist with the setup, configuration, and deployment of new user hardware (laptops, desktops, and mobile devices). Manage user access, onboarding, and offboarding through Active Directory. Help maintain clear and accurate IT documentation and asset registers. Shadow 2nd and 3rd-line engineers on complex technical issues and infrastructure upgrades. What Our Client is Looking For: A recent degree (BSc or equivalent) in Computer Science, Information Technology, Computer Networking, or a related technical discipline. A fundamental understanding of core IT concepts (e.g., basic networking, Windows OS, Microsoft Office suite). Exceptional communication and customer service skills, with the ability to remain calm and helpful under pressure. A logical, analytical approach to problem-solving. A strong, demonstrable passion for technology and a self-motivated drive to learn new systems and earn professional certifications. Previous customer-facing work experience (e.g., retail or hospitality) is a bonus, as it demonstrates strong interpersonal skills.
CBSbutler Holdings Limited trading as CBSbutler
Wellington, Shropshire
Test Analyst Telford / Hybrid - 2 Days Per Week Onsite Up to 380 per day Inside IR35 6 Month Contract Active SC clearance Are you an experienced SC Cleared QA Tester looking to work on a large-scale government programme where quality, reliability and collaboration are at the heart of delivery? We're looking for a hands-on QA professional to join an Agile delivery team, helping to test and assure the quality of data-driven solutions that support critical public sector services. This is an excellent opportunity for someone who enjoys both manual and automated testing and has experience working with complex data environments. The Role As a QA Tester, you'll be involved throughout the testing lifecycle, from analysing requirements and defining test approaches through to executing functional, integration and end-to-end testing. You'll work closely with developers, business analysts and project stakeholders to ensure high-quality software is delivered on time. This role offers a varied workload across multiple projects, with the opportunity to contribute to both manual and automated testing activities while working within an established Agile team. What You'll Be Doing Designing and executing manual and automated test scripts. Producing Test Approaches, Test Plans and Test Completion Reports. Performing Functional System Testing, Integration Testing and supporting End-to-End testing. Creating test scenarios and preparing test data from business and technical requirements. Identifying, recording and tracking defects through to resolution. Working collaboratively with delivery teams and external suppliers. Providing regular updates on testing progress, risks and issues. Supporting continuous improvements in testing processes and quality assurance. What We're Looking For Active SC Clearance. ISTQB Foundation Certification. Experience in both manual and automated software testing. Strong Functional and Integration Testing experience. Experience with API testing tools such as Postman. Strong SQL skills and experience working with Oracle or other relational databases. Experience testing Data Warehouses, Data Marts, Data Migration or ETL solutions. Experience working within Agile delivery teams. Knowledge of AWS environments. Experience using Jira, Zephyr Scale (or similar Test Management tools) and Git. Excellent communication and stakeholder management skills. What's On Offer 6-month initial contract with potential extension. Hybrid working with just two days per week onsite in Telford. Opportunity to work on a high-profile government programme delivering impactful technology solutions. Collaborative Agile environment with experienced technical teams. Please note: Due to the nature of this programme, active SC Clearance is required . Unfortunately, candidates without current SC clearance cannot be considered.
Aug 04, 2026
Contractor
Test Analyst Telford / Hybrid - 2 Days Per Week Onsite Up to 380 per day Inside IR35 6 Month Contract Active SC clearance Are you an experienced SC Cleared QA Tester looking to work on a large-scale government programme where quality, reliability and collaboration are at the heart of delivery? We're looking for a hands-on QA professional to join an Agile delivery team, helping to test and assure the quality of data-driven solutions that support critical public sector services. This is an excellent opportunity for someone who enjoys both manual and automated testing and has experience working with complex data environments. The Role As a QA Tester, you'll be involved throughout the testing lifecycle, from analysing requirements and defining test approaches through to executing functional, integration and end-to-end testing. You'll work closely with developers, business analysts and project stakeholders to ensure high-quality software is delivered on time. This role offers a varied workload across multiple projects, with the opportunity to contribute to both manual and automated testing activities while working within an established Agile team. What You'll Be Doing Designing and executing manual and automated test scripts. Producing Test Approaches, Test Plans and Test Completion Reports. Performing Functional System Testing, Integration Testing and supporting End-to-End testing. Creating test scenarios and preparing test data from business and technical requirements. Identifying, recording and tracking defects through to resolution. Working collaboratively with delivery teams and external suppliers. Providing regular updates on testing progress, risks and issues. Supporting continuous improvements in testing processes and quality assurance. What We're Looking For Active SC Clearance. ISTQB Foundation Certification. Experience in both manual and automated software testing. Strong Functional and Integration Testing experience. Experience with API testing tools such as Postman. Strong SQL skills and experience working with Oracle or other relational databases. Experience testing Data Warehouses, Data Marts, Data Migration or ETL solutions. Experience working within Agile delivery teams. Knowledge of AWS environments. Experience using Jira, Zephyr Scale (or similar Test Management tools) and Git. Excellent communication and stakeholder management skills. What's On Offer 6-month initial contract with potential extension. Hybrid working with just two days per week onsite in Telford. Opportunity to work on a high-profile government programme delivering impactful technology solutions. Collaborative Agile environment with experienced technical teams. Please note: Due to the nature of this programme, active SC Clearance is required . Unfortunately, candidates without current SC clearance cannot be considered.
We are seeking a highly skilled Specialist with 5 to 7 years of hands-on experience in Core Java, React, and cloud-native architecture to join our client's Investment Banking engineering team. In this role, you will design, build, and maintain high-throughput, low-latency applications tailored for risk management systems. You will lead technical initiatives across a modern tech stack-combining event streaming (Kafka/Flink), microservices, AWS cloud infrastructure, and modern frontend frameworks-to deliver secure, resilient, and real-time financial solutions for our client. Key Responsibilities End-to-End System Design & Development: Architectural design and development of robust microservices and interactive user interfaces using Core Java, Kotlin, Spring Boot, and ReactJS. Real-Time Data Processing: Build and maintain scalable event-driven architectures utilizing Apache Kafka and Apache Flink for real-time risk data streaming. API & Integration Engineering: Design, implement, and maintain high-performance RESTful APIs and gRPC services for seamless cross-system and frontend-backend communication. Cloud & DevOps Integration: Deploy, scale, and manage cloud-native applications on AWS (leveraging AWS Lambda, ECS/EKS) and Kubernetes; collaborate with client DevOps teams to maintain CI/CD pipelines. Frontend Excellence: Construct responsive, accessible, and performant UI components using TypeScript, HTML5, CSS3, and Redux/Context API. Technical Leadership & Mentorship: Provide technical guidance, code reviews, and architectural mentorship to junior and mid-level developers. Domain Alignment: Partner with quantitative analysts, risk officers, and product owners to translate complex risk management requirements into technical implementations. System Optimization & Reliability: Conduct performance tuning, memory profiling, and multithreading optimizations; troubleshoot and resolve production incidents to uphold high availability. Quality & Compliance: Maintain high code quality through rigorous automated testing, static analysis, secure coding standards, and compliance with banking regulations. Mandatory Skills Languages & Frameworks: Java (Core Java, Multithreading, Concurrency), Kotlin, Spring Boot, ReactJS. Cloud & Serverless: AWS Lambda, AWS Cloud Services, Kubernetes. Additional Technical & Functional Competencies Frontend Architecture: TypeScript, JavaScript (ES6+), Redux / Context API, HTML5, CSS3, REST/gRPC integration. Streaming & Messaging: Apache Kafka, Apache Flink. APIs & Protocols: RESTful web services, gRPC, JSON, Protocol Buffers. Core Computer Science: Strong mastery of data structures, algorithms, object-oriented design, and design patterns. DevOps & Tooling: CI/CD pipelines (Jenkins, GitLab, or GitHub Actions), Docker, Git. Domain Expertise: Prior experience in Investment Banking, specifically within Risk Management (e.g., Market Risk, Credit Risk, Operational Risk, Liquidity Risk), is strongly preferred. Methodology: Proven experience working in Agile/Scrum environments. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aug 04, 2026
Full time
We are seeking a highly skilled Specialist with 5 to 7 years of hands-on experience in Core Java, React, and cloud-native architecture to join our client's Investment Banking engineering team. In this role, you will design, build, and maintain high-throughput, low-latency applications tailored for risk management systems. You will lead technical initiatives across a modern tech stack-combining event streaming (Kafka/Flink), microservices, AWS cloud infrastructure, and modern frontend frameworks-to deliver secure, resilient, and real-time financial solutions for our client. Key Responsibilities End-to-End System Design & Development: Architectural design and development of robust microservices and interactive user interfaces using Core Java, Kotlin, Spring Boot, and ReactJS. Real-Time Data Processing: Build and maintain scalable event-driven architectures utilizing Apache Kafka and Apache Flink for real-time risk data streaming. API & Integration Engineering: Design, implement, and maintain high-performance RESTful APIs and gRPC services for seamless cross-system and frontend-backend communication. Cloud & DevOps Integration: Deploy, scale, and manage cloud-native applications on AWS (leveraging AWS Lambda, ECS/EKS) and Kubernetes; collaborate with client DevOps teams to maintain CI/CD pipelines. Frontend Excellence: Construct responsive, accessible, and performant UI components using TypeScript, HTML5, CSS3, and Redux/Context API. Technical Leadership & Mentorship: Provide technical guidance, code reviews, and architectural mentorship to junior and mid-level developers. Domain Alignment: Partner with quantitative analysts, risk officers, and product owners to translate complex risk management requirements into technical implementations. System Optimization & Reliability: Conduct performance tuning, memory profiling, and multithreading optimizations; troubleshoot and resolve production incidents to uphold high availability. Quality & Compliance: Maintain high code quality through rigorous automated testing, static analysis, secure coding standards, and compliance with banking regulations. Mandatory Skills Languages & Frameworks: Java (Core Java, Multithreading, Concurrency), Kotlin, Spring Boot, ReactJS. Cloud & Serverless: AWS Lambda, AWS Cloud Services, Kubernetes. Additional Technical & Functional Competencies Frontend Architecture: TypeScript, JavaScript (ES6+), Redux / Context API, HTML5, CSS3, REST/gRPC integration. Streaming & Messaging: Apache Kafka, Apache Flink. APIs & Protocols: RESTful web services, gRPC, JSON, Protocol Buffers. Core Computer Science: Strong mastery of data structures, algorithms, object-oriented design, and design patterns. DevOps & Tooling: CI/CD pipelines (Jenkins, GitLab, or GitHub Actions), Docker, Git. Domain Expertise: Prior experience in Investment Banking, specifically within Risk Management (e.g., Market Risk, Credit Risk, Operational Risk, Liquidity Risk), is strongly preferred. Methodology: Proven experience working in Agile/Scrum environments. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Technical Business Analyst - Consultant Salary: 50,000 - 55,000 plus benefits, perks, and healthcare options! Location: London, Manchester or Glasgow (Hybrid) Job Type: Permanent Hybrid (1-2 days per week) Occasional travel to client sites Security Clearance: Must be SC eligible Overview: We're looking for a Technical Business Analyst to join a leading global consultancy delivering large-scale digital transformation programmes across sectors including Financial Services, Public Sector, Retail, Consumer Products and Utilities. This is an opportunity to work on cutting-edge technology projects, helping clients design and deliver modern digital solutions, including AI-enabled products, automation and data-driven platforms. The Role: Working alongside Product Owners, Architects, Developers and Delivery teams, you'll play a key role in translating business requirements into technical solutions that deliver real business value. You'll be involved throughout the full project lifecycle, from discovery and analysis through to solution design and delivery, ensuring solutions are scalable, user-focused and technically robust. Key Responsibilities: Translate business requirements into technical user stories and functional specifications. Work closely with architects, developers and stakeholders to shape solution design. Analyse systems, processes and data to identify opportunities for improvement. Support product roadmaps, backlog refinement and Agile delivery. Produce high-quality technical documentation and requirements. Work across system integrations, databases and enterprise platforms. Contribute to successful project delivery using Agile, Scrum, SAFe or Waterfall methodologies. Collaborate on AI, automation and digital transformation initiatives where appropriate. What We're Looking For: Previous experience as a Technical Business Analyst within complex technology environments. Strong understanding of software delivery, system integration and technical architecture. Experience analysing data using tools such as SQL, Excel, Power BI or Tableau. Comfortable working with databases, data modelling and data transformation. Experience writing technical requirements, user stories and functional documentation. Strong stakeholder management and communication skills. Experience working within Agile delivery environments. Desirable Experience: Exposure to AI, Generative AI or Machine Learning projects. Experience working alongside Data Engineers, Data Scientists or Analytics teams. Understanding of data pipelines, governance and modern cloud technologies. Industry experience within Financial Services, Public Sector, Retail, Utilities or Consumer Products. Business Analysis or Agile certifications. What's On Offer: Work on high-profile digital transformation programmes. Exposure to AI, cloud and emerging technologies. Industry-leading training and professional development. Access to certifications across Agile, Cloud and Business Analysis. Hybrid working and flexible benefits. Clear career progression within a global consultancy. Collaborative culture with regular knowledge sharing and technical communities. If you're passionate about delivering innovative technology solutions and enjoy working at the intersection of business, data and technology, I'd love to hear from you.
Aug 04, 2026
Full time
Technical Business Analyst - Consultant Salary: 50,000 - 55,000 plus benefits, perks, and healthcare options! Location: London, Manchester or Glasgow (Hybrid) Job Type: Permanent Hybrid (1-2 days per week) Occasional travel to client sites Security Clearance: Must be SC eligible Overview: We're looking for a Technical Business Analyst to join a leading global consultancy delivering large-scale digital transformation programmes across sectors including Financial Services, Public Sector, Retail, Consumer Products and Utilities. This is an opportunity to work on cutting-edge technology projects, helping clients design and deliver modern digital solutions, including AI-enabled products, automation and data-driven platforms. The Role: Working alongside Product Owners, Architects, Developers and Delivery teams, you'll play a key role in translating business requirements into technical solutions that deliver real business value. You'll be involved throughout the full project lifecycle, from discovery and analysis through to solution design and delivery, ensuring solutions are scalable, user-focused and technically robust. Key Responsibilities: Translate business requirements into technical user stories and functional specifications. Work closely with architects, developers and stakeholders to shape solution design. Analyse systems, processes and data to identify opportunities for improvement. Support product roadmaps, backlog refinement and Agile delivery. Produce high-quality technical documentation and requirements. Work across system integrations, databases and enterprise platforms. Contribute to successful project delivery using Agile, Scrum, SAFe or Waterfall methodologies. Collaborate on AI, automation and digital transformation initiatives where appropriate. What We're Looking For: Previous experience as a Technical Business Analyst within complex technology environments. Strong understanding of software delivery, system integration and technical architecture. Experience analysing data using tools such as SQL, Excel, Power BI or Tableau. Comfortable working with databases, data modelling and data transformation. Experience writing technical requirements, user stories and functional documentation. Strong stakeholder management and communication skills. Experience working within Agile delivery environments. Desirable Experience: Exposure to AI, Generative AI or Machine Learning projects. Experience working alongside Data Engineers, Data Scientists or Analytics teams. Understanding of data pipelines, governance and modern cloud technologies. Industry experience within Financial Services, Public Sector, Retail, Utilities or Consumer Products. Business Analysis or Agile certifications. What's On Offer: Work on high-profile digital transformation programmes. Exposure to AI, cloud and emerging technologies. Industry-leading training and professional development. Access to certifications across Agile, Cloud and Business Analysis. Hybrid working and flexible benefits. Clear career progression within a global consultancy. Collaborative culture with regular knowledge sharing and technical communities. If you're passionate about delivering innovative technology solutions and enjoy working at the intersection of business, data and technology, I'd love to hear from you.
As a Finance Analyst in the not-for-profit sector, based in Dudley, you'll handle financial reporting and analysis to support informed decision-making. Your work will help ensure the organisation's finances run smoothly and contribute to its success. Client Details A not-for-profit organisation located in Dudley. Description The Finance Analyst will; Support the annual budgeting and forecasting processes. Produce and analyse monthly management accounts and performance reports. Develop financial models and business performance dashboards. Analyse operational and financial data to identify trends, risks and opportunities. Assist with variance analysis and provide insightful commentary to stakeholders. Work closely with operational teams to improve financial understanding and performance. Support strategic planning and business decision-making through robust financial analysis. Contribute to continuous improvement of financial reporting processes and systems. Prepare ad-hoc financial analysis and reports as required by senior management. Profile A successful Finance Analyst should have: Strong Excel skills, including advanced formulas, pivot tables, lookups and financial modelling. Experience in a Finance Analyst, FP&A, Management Accounts or similar finance role. Commercially aware with strong business acumen. Ability to analyse complex financial information and clearly communicate insights. Strong attention to detail and problem-solving skills. Excellent organisational and stakeholder management skills. Nesuite CRP system experience CIMA finalist, newly qualified CIMA, or equivalent accounting qualification (ACCA/ACA considered). Degree in Finance, Accounting, Economics, Business or related discipline desirable. Job Offer Competitive salary of 40,000 - 52,000. Permanent opportunity with career development potential. Exposure to FP&A and commercial finance activities. Opportunity to play a key role in supporting business growth and performance. If you're interested in this role, apply now.
Aug 04, 2026
Full time
As a Finance Analyst in the not-for-profit sector, based in Dudley, you'll handle financial reporting and analysis to support informed decision-making. Your work will help ensure the organisation's finances run smoothly and contribute to its success. Client Details A not-for-profit organisation located in Dudley. Description The Finance Analyst will; Support the annual budgeting and forecasting processes. Produce and analyse monthly management accounts and performance reports. Develop financial models and business performance dashboards. Analyse operational and financial data to identify trends, risks and opportunities. Assist with variance analysis and provide insightful commentary to stakeholders. Work closely with operational teams to improve financial understanding and performance. Support strategic planning and business decision-making through robust financial analysis. Contribute to continuous improvement of financial reporting processes and systems. Prepare ad-hoc financial analysis and reports as required by senior management. Profile A successful Finance Analyst should have: Strong Excel skills, including advanced formulas, pivot tables, lookups and financial modelling. Experience in a Finance Analyst, FP&A, Management Accounts or similar finance role. Commercially aware with strong business acumen. Ability to analyse complex financial information and clearly communicate insights. Strong attention to detail and problem-solving skills. Excellent organisational and stakeholder management skills. Nesuite CRP system experience CIMA finalist, newly qualified CIMA, or equivalent accounting qualification (ACCA/ACA considered). Degree in Finance, Accounting, Economics, Business or related discipline desirable. Job Offer Competitive salary of 40,000 - 52,000. Permanent opportunity with career development potential. Exposure to FP&A and commercial finance activities. Opportunity to play a key role in supporting business growth and performance. If you're interested in this role, apply now.
Business Systems Analyst £37,450.80 per annum pro rata Aylesbury, Buckinghamshire - Hybrid Full Time, Fixed Term until 29-Oct-2027 We are looking for a proactive and technically confident Business Systems Analyst to support and enhance the core systems that underpin our housing and operational services. About the role Working closely with the IT Business Systems Manager, you will help ensure our key platforms continue to operate effectively while contributing to ongoing improvements and future system transformation. You will play an important role in maintaining and enhancing our existing housing and scheduling systems, including supporting version upgrades where required. You will review system data and performance to identify opportunities for improvement and support the implementation and transition of replacement systems, ensuring they meet business requirements and deliver tangible operational benefits. This role requires a strong appreciation of organisational processes, governance requirements and stakeholder engagement. As a key liaison between technical teams, business users and third-party suppliers, you will need to quickly build effective working relationships and navigate established internal ways of working to ensure successful delivery of system improvements and change initiatives. Given the fixed-term nature of the role, the successful candidate will be expected to add value from the outset by working efficiently within existing frameworks, processes and decision-making structures. The role involves acting as a key contact for system-related queries, supporting users, investigating issues through to resolution and working with suppliers where necessary. You will also contribute to system development by helping to design, test and implement enhancements, ensuring our systems continue to support efficient, customer-focused service delivery. About You You will have experience in a Business Systems Analyst, Systems Administrator or Applications Support role, with a strong understanding of how business systems support operational services. You will be confident managing system upgrades, enhancements and process improvements, with well-developed analytical skills and the ability to use data to identify issues, trends and opportunities. You will be organised, adaptable and able to manage competing priorities in a complex environment. Strong communication and stakeholder management skills are essential, as you will work with colleagues across the organisation, suppliers and technical teams to deliver successful outcomes. You will be comfortable operating within established governance frameworks, following agreed processes and influencing stakeholders to achieve business objectives. The successful candidate will demonstrate the ability to learn quickly, understand organisational priorities and build credibility with stakeholders at all levels. Experience within housing, property services or a similar customer-focused environment would be beneficial but is not essential. About us At Fairhive Homes, we re driven by a simple yet powerful vision: Homes for Living, Communities for Life This isn t just what we do; it s what we strive for every day. As a non-profit housing association, we re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we re here to make that vision a reality. In this role, you ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you We re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we re looking for. We are really proud of our initiatives to become an employer of choice, whether it s coming along to one of our Menopause Café s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you ll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can t wait to meet you! The closing date for applications will be 27-Aug-:59 but we might close it early if we find the right person before this date.
Aug 04, 2026
Full time
Business Systems Analyst £37,450.80 per annum pro rata Aylesbury, Buckinghamshire - Hybrid Full Time, Fixed Term until 29-Oct-2027 We are looking for a proactive and technically confident Business Systems Analyst to support and enhance the core systems that underpin our housing and operational services. About the role Working closely with the IT Business Systems Manager, you will help ensure our key platforms continue to operate effectively while contributing to ongoing improvements and future system transformation. You will play an important role in maintaining and enhancing our existing housing and scheduling systems, including supporting version upgrades where required. You will review system data and performance to identify opportunities for improvement and support the implementation and transition of replacement systems, ensuring they meet business requirements and deliver tangible operational benefits. This role requires a strong appreciation of organisational processes, governance requirements and stakeholder engagement. As a key liaison between technical teams, business users and third-party suppliers, you will need to quickly build effective working relationships and navigate established internal ways of working to ensure successful delivery of system improvements and change initiatives. Given the fixed-term nature of the role, the successful candidate will be expected to add value from the outset by working efficiently within existing frameworks, processes and decision-making structures. The role involves acting as a key contact for system-related queries, supporting users, investigating issues through to resolution and working with suppliers where necessary. You will also contribute to system development by helping to design, test and implement enhancements, ensuring our systems continue to support efficient, customer-focused service delivery. About You You will have experience in a Business Systems Analyst, Systems Administrator or Applications Support role, with a strong understanding of how business systems support operational services. You will be confident managing system upgrades, enhancements and process improvements, with well-developed analytical skills and the ability to use data to identify issues, trends and opportunities. You will be organised, adaptable and able to manage competing priorities in a complex environment. Strong communication and stakeholder management skills are essential, as you will work with colleagues across the organisation, suppliers and technical teams to deliver successful outcomes. You will be comfortable operating within established governance frameworks, following agreed processes and influencing stakeholders to achieve business objectives. The successful candidate will demonstrate the ability to learn quickly, understand organisational priorities and build credibility with stakeholders at all levels. Experience within housing, property services or a similar customer-focused environment would be beneficial but is not essential. About us At Fairhive Homes, we re driven by a simple yet powerful vision: Homes for Living, Communities for Life This isn t just what we do; it s what we strive for every day. As a non-profit housing association, we re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we re here to make that vision a reality. In this role, you ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you We re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we re looking for. We are really proud of our initiatives to become an employer of choice, whether it s coming along to one of our Menopause Café s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you ll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can t wait to meet you! The closing date for applications will be 27-Aug-:59 but we might close it early if we find the right person before this date.
Business Analyst Cardiff Hybrid £49,000 - £56,000 VIQU are partnering with a leading public sector organisation to recruit an experienced Business Analyst to support a range of digital transformation projects. This is a full lifecycle role, working across multiple initiatives to gather requirements, improve business processes, engage stakeholders, and help deliver successful digital change. It's an excellent opportunity to join a collaborative team driving meaningful transformation across the organisation. Key Responsibilities of the Business Analyst: • Lead Business Analysis activities across multiple digital transformation projects • Gather, analyse and document business and stakeholder requirements • Facilitate workshops and stakeholder meetings across technical and business teams • Translate technical concepts into clear business language • Analyse and improve business processes and operating models • Produce requirements, process maps, business cases and impact assessments • Support projects throughout the full delivery lifecycle • Work closely with project managers, technical teams and suppliers • Identify and manage project risks, issues and dependencies • Support and mentor junior Business Analysts where required Key Experience Required of the Business Analyst: • Proven experience as a Business Analyst within digital or IT change programmes • Strong requirements gathering and documentation experience • Experience analysing and improving business processes • Excellent stakeholder management and communication skills • Ability to facilitate workshops and manage competing priorities • Experience delivering projects across the full lifecycle • Knowledge of Business Analysis methodologies and best practice • Strong analytical and problem-solving skills • Excellent documentation and organisational abilities • Public sector or healthcare experience is beneficial but not essential Apply now to speak with Fay Toomey from VIQU IT in confidence. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment. Business Analyst Cardiff Hybrid £49,000 - £56,000
Aug 04, 2026
Full time
Business Analyst Cardiff Hybrid £49,000 - £56,000 VIQU are partnering with a leading public sector organisation to recruit an experienced Business Analyst to support a range of digital transformation projects. This is a full lifecycle role, working across multiple initiatives to gather requirements, improve business processes, engage stakeholders, and help deliver successful digital change. It's an excellent opportunity to join a collaborative team driving meaningful transformation across the organisation. Key Responsibilities of the Business Analyst: • Lead Business Analysis activities across multiple digital transformation projects • Gather, analyse and document business and stakeholder requirements • Facilitate workshops and stakeholder meetings across technical and business teams • Translate technical concepts into clear business language • Analyse and improve business processes and operating models • Produce requirements, process maps, business cases and impact assessments • Support projects throughout the full delivery lifecycle • Work closely with project managers, technical teams and suppliers • Identify and manage project risks, issues and dependencies • Support and mentor junior Business Analysts where required Key Experience Required of the Business Analyst: • Proven experience as a Business Analyst within digital or IT change programmes • Strong requirements gathering and documentation experience • Experience analysing and improving business processes • Excellent stakeholder management and communication skills • Ability to facilitate workshops and manage competing priorities • Experience delivering projects across the full lifecycle • Knowledge of Business Analysis methodologies and best practice • Strong analytical and problem-solving skills • Excellent documentation and organisational abilities • Public sector or healthcare experience is beneficial but not essential Apply now to speak with Fay Toomey from VIQU IT in confidence. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment. Business Analyst Cardiff Hybrid £49,000 - £56,000
Are you a Dynamics 365 expert who loves being hands-on and driving technical design? At Expleo UK , we're looking for a D365 Technical Lead to join our growing team. This is a high-impact role where you'll lead technical delivery, design robust solutions, and ensure best practices across enterprise-level projects. If you thrive on solving complex challenges and mentoring teams while staying close to the code, this is the opportunity for you! What's in It for You? Leadership with Impact - Take ownership of technical design and delivery for mission-critical D365 projects Hands-On Role - Stay close to the code while guiding technical decisions Cutting-Edge Tech - Work with Dynamics 365, Azure Cloud, PowerApps, LogicApps, Vue.js , and C# Professional Growth - Access to certifications, leadership pathways, and continuous learning Collaborative Culture - Join a team that values innovation, knowledge sharing, and technical excellence Lead technical design and development for Dynamics 365 solutions Collaborate with architects and business analysts to translate requirements into scalable designs Provide hands-on development in C# , Vue.js , PowerApps , and LogicApps Integrate D365 with Azure Cloud services and ensure security best practices Mentor junior developers and enforce coding standards Troubleshoot and optimize existing solutions for performance and reliability Bachelor's degree in Computer Science, Engineering, or related field Microsoft certifications (Dynamics 365, Azure) preferred
Aug 04, 2026
Full time
Are you a Dynamics 365 expert who loves being hands-on and driving technical design? At Expleo UK , we're looking for a D365 Technical Lead to join our growing team. This is a high-impact role where you'll lead technical delivery, design robust solutions, and ensure best practices across enterprise-level projects. If you thrive on solving complex challenges and mentoring teams while staying close to the code, this is the opportunity for you! What's in It for You? Leadership with Impact - Take ownership of technical design and delivery for mission-critical D365 projects Hands-On Role - Stay close to the code while guiding technical decisions Cutting-Edge Tech - Work with Dynamics 365, Azure Cloud, PowerApps, LogicApps, Vue.js , and C# Professional Growth - Access to certifications, leadership pathways, and continuous learning Collaborative Culture - Join a team that values innovation, knowledge sharing, and technical excellence Lead technical design and development for Dynamics 365 solutions Collaborate with architects and business analysts to translate requirements into scalable designs Provide hands-on development in C# , Vue.js , PowerApps , and LogicApps Integrate D365 with Azure Cloud services and ensure security best practices Mentor junior developers and enforce coding standards Troubleshoot and optimize existing solutions for performance and reliability Bachelor's degree in Computer Science, Engineering, or related field Microsoft certifications (Dynamics 365, Azure) preferred
Mainframe Automation & Batch Scheduling Analyst Hybrid (Bradford, West Yorkshire, 2 days onsite in Bradford per week) Exalto Consulting is working with a well established UK retail business to appoint an experienced Automation & Batch Scheduling Analyst . This organisation operates large scale, business critical systems where reliable processing and system stability are essential to day to day operations. This is a hands on technical role focused on maintaining and improving the automation and batch environments that sit at the heart of core services. You will join a team responsible for ensuring systems run efficiently, consistently, and with minimal disruption. You will take ownership of automation, workload scheduling, and batch processing activities within a mainframe environment. A key part of the role is the use of IBM Workload Scheduler (IWS) to design, manage and optimise complex batch workflows. This includes developing scripts, managing job schedules, and resolving issues to maintain smooth and reliable operations. Your work will ensure critical processes run on time, data is handled accurately, and operational risks are minimised. Essential experience Strong hands on experience with IBM Workload Scheduler (IWS) is essential Strong experience with REXX scripting and automation Proficiency in CLIST programming Solid experience managing enterprise batch scheduling environments (such as IWS, TWS or OPC) In depth knowledge of JCL and batch processing Familiarity with z OS, TSO ISPF, and core mainframe utilities Proven experience diagnosing and resolving batch and scheduling issues If you are looking for a role where your expertise in IWS and mainframe automation directly supports core operations, and where your work has clear and measurable impact, we would be pleased to hear from you.
Aug 04, 2026
Full time
Mainframe Automation & Batch Scheduling Analyst Hybrid (Bradford, West Yorkshire, 2 days onsite in Bradford per week) Exalto Consulting is working with a well established UK retail business to appoint an experienced Automation & Batch Scheduling Analyst . This organisation operates large scale, business critical systems where reliable processing and system stability are essential to day to day operations. This is a hands on technical role focused on maintaining and improving the automation and batch environments that sit at the heart of core services. You will join a team responsible for ensuring systems run efficiently, consistently, and with minimal disruption. You will take ownership of automation, workload scheduling, and batch processing activities within a mainframe environment. A key part of the role is the use of IBM Workload Scheduler (IWS) to design, manage and optimise complex batch workflows. This includes developing scripts, managing job schedules, and resolving issues to maintain smooth and reliable operations. Your work will ensure critical processes run on time, data is handled accurately, and operational risks are minimised. Essential experience Strong hands on experience with IBM Workload Scheduler (IWS) is essential Strong experience with REXX scripting and automation Proficiency in CLIST programming Solid experience managing enterprise batch scheduling environments (such as IWS, TWS or OPC) In depth knowledge of JCL and batch processing Familiarity with z OS, TSO ISPF, and core mainframe utilities Proven experience diagnosing and resolving batch and scheduling issues If you are looking for a role where your expertise in IWS and mainframe automation directly supports core operations, and where your work has clear and measurable impact, we would be pleased to hear from you.
Are you passionate about turning data into actionable marketing insights? Do you enjoy analysing campaign performance, identifying trends, and shaping strategy through data? Are you confident working with segmentation, research, and reporting to drive better marketing outcomes? If you can answer yes to the above questions, then this could be the PERFECT role for you! Reed Marketing & Creative are currently working with a growing and well-established organisation who are looking for a Marketing Analyst to join their team. Key Responsibilities: Take ownership of analysing marketing campaign performance across multiple channels, providing clear insights and recommendations Build and maintain robust reporting frameworks to track performance trends, identify opportunities, and support business growth Collect and interpret data from digital, email, direct mail, and paid channels to evaluate campaign effectiveness and ROI Develop and refine customer segmentation strategies to improve targeting, personalisation, and conversion rates Collaborate with internal teams to implement segmentation models into CRM systems and enhance marketing capability Produce targeted campaign audiences for marketing activity across email, direct channels, and digital platforms Conduct market and competitor research to understand trends, positioning, and opportunities Develop customer profiles and audience insights to support more effective messaging and targeting strategies Champion a test-and-learn approach, identifying areas for optimisation and measuring impact across campaigns Provide strategic insight to the wider marketing function, ensuring data-driven decision-making is embedded across activity The successful candidate will: The position requires strong technical skills, particularly in SQL (you must be able to write SQL) and analytics tools such as Power BI or Tableau. Have significant experience within a data-led marketing or analytics role Be highly proficient in Excel and comfortable working with analytics and reporting tools Demonstrate strong analytical thinking, with the ability to interpret complex data and translate it into actionable insights Have experience working with campaign measurement and performance tracking across multiple channels Understand customer segmentation techniques and how they drive improved marketing outcomes Be confident working in a fast-paced, evolving environment Possess excellent communication skills, with the ability to present findings clearly to stakeholders Be naturally curious, proactive, and confident in challenging ideas to drive improvement Have strong problem-solving skills and the ability to work independently when required Be collaborative and able to build effective working relationships across teams In return you will receive: A salary paying circa £50K depending on experience + Bonus + office-based working + benefits package + the opportunity to play a key role in shaping data-driven marketing performance within a growing organisation If you are keen to know more about this fantastic opportunity as a Marketing Analyst, please click on the link to apply! Alternatively, you can get in touch with Bianca Halliburton at Reed Marketing & Creative in Reading.
Aug 04, 2026
Full time
Are you passionate about turning data into actionable marketing insights? Do you enjoy analysing campaign performance, identifying trends, and shaping strategy through data? Are you confident working with segmentation, research, and reporting to drive better marketing outcomes? If you can answer yes to the above questions, then this could be the PERFECT role for you! Reed Marketing & Creative are currently working with a growing and well-established organisation who are looking for a Marketing Analyst to join their team. Key Responsibilities: Take ownership of analysing marketing campaign performance across multiple channels, providing clear insights and recommendations Build and maintain robust reporting frameworks to track performance trends, identify opportunities, and support business growth Collect and interpret data from digital, email, direct mail, and paid channels to evaluate campaign effectiveness and ROI Develop and refine customer segmentation strategies to improve targeting, personalisation, and conversion rates Collaborate with internal teams to implement segmentation models into CRM systems and enhance marketing capability Produce targeted campaign audiences for marketing activity across email, direct channels, and digital platforms Conduct market and competitor research to understand trends, positioning, and opportunities Develop customer profiles and audience insights to support more effective messaging and targeting strategies Champion a test-and-learn approach, identifying areas for optimisation and measuring impact across campaigns Provide strategic insight to the wider marketing function, ensuring data-driven decision-making is embedded across activity The successful candidate will: The position requires strong technical skills, particularly in SQL (you must be able to write SQL) and analytics tools such as Power BI or Tableau. Have significant experience within a data-led marketing or analytics role Be highly proficient in Excel and comfortable working with analytics and reporting tools Demonstrate strong analytical thinking, with the ability to interpret complex data and translate it into actionable insights Have experience working with campaign measurement and performance tracking across multiple channels Understand customer segmentation techniques and how they drive improved marketing outcomes Be confident working in a fast-paced, evolving environment Possess excellent communication skills, with the ability to present findings clearly to stakeholders Be naturally curious, proactive, and confident in challenging ideas to drive improvement Have strong problem-solving skills and the ability to work independently when required Be collaborative and able to build effective working relationships across teams In return you will receive: A salary paying circa £50K depending on experience + Bonus + office-based working + benefits package + the opportunity to play a key role in shaping data-driven marketing performance within a growing organisation If you are keen to know more about this fantastic opportunity as a Marketing Analyst, please click on the link to apply! Alternatively, you can get in touch with Bianca Halliburton at Reed Marketing & Creative in Reading.
Salary - £37,659 - £50,250 plus excellent employee benefits Location- Solihull with hybrid working Permanent contract npower Business Solutions (nBS) is the E.ON UK Industrial and Commercial (I&C) pillar and a market leader in the B2B energy retail sector. I&C is a £6 billion revenue business serving c60,000 customers and around 300,000 meter points with a view to becoming the number one B2B energy supplier in the UK. Generation Services is a key growth area within the I&C Pillar, providing a route to market for independent generators to sell their generated electricity and environmental certificates. Generation Services contributes 25% of the overall I&C EBITDA with growth plans of c20% per annum as this market space is set for significant growth in line with UK net zero target. Main responsibilities of the role Responsible for timely, accurate pricing ensuring the application of accurate known and forecasted volumes, costs, and contract margin expectation: Provide timely and accurate new business and renewals pricing for all export customers. This requires a deep understanding of the volume forecasting techniques. A deep knowledge of our models is needed to deliver an accurate price for the appropriate product.Test and develop new system/ processes that will be used for volume forecasting and pricing application to ensure that for all pricing scenarios are considered to ensure the system is fit for purpose, ensuring accuracy for every scenario that would be encountered. Maintain cost reflective costing and pricing models to ensure pricing assumptions are up to date. Support operations and sales departments through query management and process support. This will help ensure we deliver a right quote on time and eliminate re-pricing activity. Development of new pricing processes to enhance business productivity and performance. Communicate risks and issues to management through weekly and monthly KPI reports e.g. Time to price vs SLA, % re-priced, and pricing accuracy achieved. Document all processes following development and/or the introduction of new products. The actions and behaviours of all employees must treat our customers fairly and comply with regulations What we need from you Of graduate calibre with technical or vocational qualifications and experience to match the needs of the role. e.g. Mathematics, Business Studies, Finance etc. Experience in a commercial/analytical role in the utilities industry. Advanced level of numeracy, commercial judgement & analytical skills, with an ability to analyse and interpret complex, multiple sources of data. An understanding of the UK Energy Market including wholesale, retail, renewables, distribution, conservation and generation market spaces. Rational and analytical approach to data optimisation. Ability to identify and resolve complex numeric problems. Ability to develop new processes for the pricing & contract management of new products. Good modelling skills, preferably in MS Excel/Access and VBA. Results orientated, able to meet tight deadlines in a fast-paced environment while delivering clear and concise reports to GS management team and key stakeholders. Can demonstrate the ability to be a good team player. Good communication skills and the ability to influence key stakeholders. Here's what you need to know Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2026 and the Best Place to Work for 16-34-year-olds. Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings. Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you. Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year-recognising our inclusive, people-first culture. Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone. Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we ensure that disabled applicants who meet the minimum criteria move forward to the next stage of our recruitment process, and will make any adjustments needed during the process. Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way.
Aug 03, 2026
Full time
Salary - £37,659 - £50,250 plus excellent employee benefits Location- Solihull with hybrid working Permanent contract npower Business Solutions (nBS) is the E.ON UK Industrial and Commercial (I&C) pillar and a market leader in the B2B energy retail sector. I&C is a £6 billion revenue business serving c60,000 customers and around 300,000 meter points with a view to becoming the number one B2B energy supplier in the UK. Generation Services is a key growth area within the I&C Pillar, providing a route to market for independent generators to sell their generated electricity and environmental certificates. Generation Services contributes 25% of the overall I&C EBITDA with growth plans of c20% per annum as this market space is set for significant growth in line with UK net zero target. Main responsibilities of the role Responsible for timely, accurate pricing ensuring the application of accurate known and forecasted volumes, costs, and contract margin expectation: Provide timely and accurate new business and renewals pricing for all export customers. This requires a deep understanding of the volume forecasting techniques. A deep knowledge of our models is needed to deliver an accurate price for the appropriate product.Test and develop new system/ processes that will be used for volume forecasting and pricing application to ensure that for all pricing scenarios are considered to ensure the system is fit for purpose, ensuring accuracy for every scenario that would be encountered. Maintain cost reflective costing and pricing models to ensure pricing assumptions are up to date. Support operations and sales departments through query management and process support. This will help ensure we deliver a right quote on time and eliminate re-pricing activity. Development of new pricing processes to enhance business productivity and performance. Communicate risks and issues to management through weekly and monthly KPI reports e.g. Time to price vs SLA, % re-priced, and pricing accuracy achieved. Document all processes following development and/or the introduction of new products. The actions and behaviours of all employees must treat our customers fairly and comply with regulations What we need from you Of graduate calibre with technical or vocational qualifications and experience to match the needs of the role. e.g. Mathematics, Business Studies, Finance etc. Experience in a commercial/analytical role in the utilities industry. Advanced level of numeracy, commercial judgement & analytical skills, with an ability to analyse and interpret complex, multiple sources of data. An understanding of the UK Energy Market including wholesale, retail, renewables, distribution, conservation and generation market spaces. Rational and analytical approach to data optimisation. Ability to identify and resolve complex numeric problems. Ability to develop new processes for the pricing & contract management of new products. Good modelling skills, preferably in MS Excel/Access and VBA. Results orientated, able to meet tight deadlines in a fast-paced environment while delivering clear and concise reports to GS management team and key stakeholders. Can demonstrate the ability to be a good team player. Good communication skills and the ability to influence key stakeholders. Here's what you need to know Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2026 and the Best Place to Work for 16-34-year-olds. Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings. Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you. Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year-recognising our inclusive, people-first culture. Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone. Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we ensure that disabled applicants who meet the minimum criteria move forward to the next stage of our recruitment process, and will make any adjustments needed during the process. Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way.
Business Systems Manager Bristol Hybrid (1 Day WFH) Up to 50,000 + Bonus + Excellent Benefits Want to play a key role in shaping the future of business systems within a growing manufacturing company? Looking for a varied position where you'll combine ERP and CRM support, project delivery, process improvement, data analysis and stakeholder engagement? Here is a role at a successful and expanding manufacturer that is investing heavily in its systems, processes and technology. As part of that growth, they are looking to appoint a Deputy Business Systems Manager to work closely with the Business Systems Manager and wider leadership team to drive continuous improvement across the business. This is far more than a traditional support role. You'll have the opportunity to influence how the business operates, lead systems improvement projects, work across multiple departments, and become a key point of contact for business-critical applications. The position offers a diverse mix of ERP and CRM management, project work, business analysis, process improvement, user training and data-driven decision making, making it an ideal move for someone who enjoys variety and wants to make a visible impact. The Role Support and develop ERP and CRM systems Deliver business systems improvements Analyse processes and business data Coordinate upgrades and projects Provide advanced user support Deliver user training Support wider IT initiatives What We're Looking For Experience with ERP, CRM or business systems Strong Excel and data analysis skills Business analysis and project experience Excellent stakeholder communication Manufacturing or SME experience desirable For more information or to apply, contact: Dairis Sprudzans - (phone number removed) Elix Sourcing Solutions (url removed) Business Systems Manager, Analyst, ERP, Specialist, Epicor, Salesforce, CRM, IT, Data Analyst, SQL, SSRS, C#, Excel Modelling, Process Improvement, Manufacturing Systems, Manufacturing IT, Business Process Improvement, ERP Support, CRM Support, Systems Support Engineer, Technical Business Analyst, Digital Transformation, Continuous Improvement, IT Project Coordinator, Applications Engineer, SME Manufacturing. INDMP
Aug 03, 2026
Full time
Business Systems Manager Bristol Hybrid (1 Day WFH) Up to 50,000 + Bonus + Excellent Benefits Want to play a key role in shaping the future of business systems within a growing manufacturing company? Looking for a varied position where you'll combine ERP and CRM support, project delivery, process improvement, data analysis and stakeholder engagement? Here is a role at a successful and expanding manufacturer that is investing heavily in its systems, processes and technology. As part of that growth, they are looking to appoint a Deputy Business Systems Manager to work closely with the Business Systems Manager and wider leadership team to drive continuous improvement across the business. This is far more than a traditional support role. You'll have the opportunity to influence how the business operates, lead systems improvement projects, work across multiple departments, and become a key point of contact for business-critical applications. The position offers a diverse mix of ERP and CRM management, project work, business analysis, process improvement, user training and data-driven decision making, making it an ideal move for someone who enjoys variety and wants to make a visible impact. The Role Support and develop ERP and CRM systems Deliver business systems improvements Analyse processes and business data Coordinate upgrades and projects Provide advanced user support Deliver user training Support wider IT initiatives What We're Looking For Experience with ERP, CRM or business systems Strong Excel and data analysis skills Business analysis and project experience Excellent stakeholder communication Manufacturing or SME experience desirable For more information or to apply, contact: Dairis Sprudzans - (phone number removed) Elix Sourcing Solutions (url removed) Business Systems Manager, Analyst, ERP, Specialist, Epicor, Salesforce, CRM, IT, Data Analyst, SQL, SSRS, C#, Excel Modelling, Process Improvement, Manufacturing Systems, Manufacturing IT, Business Process Improvement, ERP Support, CRM Support, Systems Support Engineer, Technical Business Analyst, Digital Transformation, Continuous Improvement, IT Project Coordinator, Applications Engineer, SME Manufacturing. INDMP
Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Aug 03, 2026
Full time
Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Business Analyst - Insurance, Claims, CRM, Agile Market Rate (Inside IR35) Brighton / London - Hybrid (1-2 days per week onsite) 6 months My client is a high-profile Insurance firm who are urgently looking to hire a Business Analyst with proven Insurance industry experience, knowledge of Claims (systems and processes) and ideally have good knowledge of CRM systems. Key Requirements: Proven experience as a Business Analyst within large, complex (Insurance preferred) organisations Ability to elicit, document, and manage business requirements and user stories Capability to Model as-is / to-be processes using formal Modelling techniques Experience of working in an Agile (Scrum) delivery model / set up Previous experience of ensuring Non-Functional requirements are understood Strong knowledge of Claims (systems and processes) Expertise in requirements elicitation, process mapping, and business process improvement Experience of working in Agile delivery practices Exceptional communication, stakeholder engagement, and influencing skills Flexible approach towards hybrid working (1-2 days per week onsite) Nice to have: Hands-on involvement in Policy Administration System transformation projects Strong understanding of Claims / PAS platforms such as Guidewire, Acturis, Duck Creek, or similar Good knowledge of CRM systems such as MS Dynamics / Salesforce / Peoplesoft Immediate availability If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 03, 2026
Contractor
Business Analyst - Insurance, Claims, CRM, Agile Market Rate (Inside IR35) Brighton / London - Hybrid (1-2 days per week onsite) 6 months My client is a high-profile Insurance firm who are urgently looking to hire a Business Analyst with proven Insurance industry experience, knowledge of Claims (systems and processes) and ideally have good knowledge of CRM systems. Key Requirements: Proven experience as a Business Analyst within large, complex (Insurance preferred) organisations Ability to elicit, document, and manage business requirements and user stories Capability to Model as-is / to-be processes using formal Modelling techniques Experience of working in an Agile (Scrum) delivery model / set up Previous experience of ensuring Non-Functional requirements are understood Strong knowledge of Claims (systems and processes) Expertise in requirements elicitation, process mapping, and business process improvement Experience of working in Agile delivery practices Exceptional communication, stakeholder engagement, and influencing skills Flexible approach towards hybrid working (1-2 days per week onsite) Nice to have: Hands-on involvement in Policy Administration System transformation projects Strong understanding of Claims / PAS platforms such as Guidewire, Acturis, Duck Creek, or similar Good knowledge of CRM systems such as MS Dynamics / Salesforce / Peoplesoft Immediate availability If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
