15 jobs found

Temporary ongoing role Full-time hours Weekly pay Earn from 14.24 per hour Are you a confident, customer-focused Receptionist looking for your next opportunity in Bristol? Join a well-established hotel where you'll play a key role in creating a smooth, welcoming experience for every guest, from their first arrival to final check-out. This is an ongoing temporary position with full-time hours, weekly pay and the chance to gain valuable experience within a busy, professional hotel environment. What's in it for you? Earn from 14.24 per hour, including holiday pay Weekly pay for added flexibility On-site parking Ongoing temporary assignment with full-time hours Valuable experience within a respected hotel setting Work alongside a supportive and professional front office team Accommodation is available if needed The role As Receptionist, you'll be at the centre of the guest experience, ensuring every visit runs efficiently and leaves a positive impression. Your responsibilities will include: Welcoming guests and managing check-ins and check-outs Taking reservations and allocating rooms for walk-in guests Responding to guest enquiries and resolving issues professionally Upselling room upgrades and promoting hotel services Liaising with housekeeping on room status and guest requirements Managing late check-outs, early arrivals and special requests Processing room charges, balancing payments and banking Operating the switchboard and handling incoming calls Reviewing function sheets and communicating with departments daily Using Opera Cloud to support efficient front office operations What we're looking for You'll be a polished, organised and proactive individual who enjoys working in a fast-paced hotel environment. You will have: Previous hotel front office or reception experience Experience using Opera Cloud Strong communication and customer service skills Confidence handling guest queries, payments and administration A professional approach with excellent attention to detail The ability to work effectively with teams across the hotel If you're ready to bring your front office experience to a busy Bristol hotel, apply now for this ongoing Receptionist opportunity. Job Number: RECBS / INDFOH Location: Bristol Role: Receptionist Platinum Recruitment is acting as an Employment Business in relation to this vacancy.

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Receptionist to help us achieve our goals. Working as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times. Joining us at Chawley Grove, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Working Pattern: 24 hours per week across Friday, Saturday and Sunday, with shift start times of either 8:30am-5:00pm or 9:00am-5:30pm. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing: Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate. Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner. Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly. Could you be part of our team? About you: Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role. Proficient in use of Microsoft Office, particularly Word and Excel. A caring, patient, and respectful demeanor. Excellent attention to detail and organizational skills. Ability to work independently and as part of a team. To share our values and demonstrate them at all times. "Can-Do" flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently. If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Chawley Grove Chawley Grove is a luxurious care home in Oxford, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Receptionist to help us achieve our goals. Working as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times. Joining us at Thames Wood House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing: Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate. Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner. Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly. Could you be part of our team? About you: Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role. Proficient in use of Microsoft Office, particularly Word and Excel. A caring, patient, and respectful demeanor. Excellent attention to detail and organizational skills. Ability to work independently and as part of a team. To share our values and demonstrate them at all times. "Can-Do" flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently. If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Thames Wood House Thames Wood House is a luxurious care home in Wargrave, Reading, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.

The Role This role is designed to provide comprehensive administrative support across the office, the General Affairs team, and the executive leadership. The successful candidate will independently manage all front-of-house and reception duties, coordinate international employee travel, and work collaboratively with the EUA Board PA to provide seamless, shared backup support to the Board of Directors, ensuring consistent coverage and operational excellence at all times. The key areas of responsibility are: GA Administrative Tasks Reception Duties Registering and greeting visitors, monitoring the switch board, screening and directing calls, ordering food for business meetings. Take responsibility for the reception area and front of house meeting rooms at ONE's RHQ regional headquarters, ensuring the reception area and meeting rooms are always maintained to excellent standards. Set up meeting rooms as required (including refreshments) and check and update the meeting room schedule both at the beginning of each day and then regularly throughout the day. Ensure to keep all lunch records up to date so all invoices can be checked and passed timely. Assist with the organisation of town hall meeting facilities and other corporate/social events. Competent First aider & fire warden. Order milk and fruit deliveries for the RHQ office including record keeping and invoice processing. Travel Duties Make travel arrangements in line with the EUA Travel policy for London RHQ & Netherlands Sub-RHQ employees, including being responsible for processing subsequent travel invoice settlement in a timely manner against the correct cost centres. Manage London hotel bookings for visitors (internal/external). Assist with Visa arrangements as and when required. Assist where required with travel audits on a monthly basis, utilising the monthly travel data report from the TMC. Office Facilities Assist with post and courier management i.e. open mail and distribute to the correct department accordingly, arrange couriers, and special deliveries. Meeting Organization Coordinate other RHQ departmental meetings if requested, including venue arrangement and meeting facilities. London RHQ CSR Provide assistance when required in coordinating London RHQ CSR activities, driving engagement and ensure they are arranged in line with ONE's CSR policy and have the correct insurance coverage with EUA Legal. EUA BOARD PA Support Director Travel Arrangements: Book travel arrangements (flight, train, hotel bookings, taxi arrangements). Handle visa arrangements for business trips. Manage Concur travel cost approval requests. Handle all travel-related invoices, cross-checking before passing to accounts for payment. Meetings and Visitor Coordination : Coordinate guest visits, ensuring individual requirements are met (building access, meeting room bookings, business lunches/dinners). Organise meetings - book meeting rooms or conference facilities. Personal Assistance : Arrange and schedule appointments as necessary . Answer and screen telephone calls, taking accurate messages. Meeting Organisation : Assist to arrange/coordinate EUA Board , Function Head and EUA Head meetings in coordination with EUA Board PA. Other Tasks Assist with ad hoc projects as and when requested. Maintain confidentiality of Client, Company, and Staff information at all times. Provide cover / support Office facilities during periods of absence. Ensure that all email correspondence is correctly filed in the mailboxes in which you are responsible for. The Requirements Minimum of 2 years' experience within a similar role Proven experience in an administrative role, preferably supporting senior management. Organisational and time management skills. Travel booking experience is required Receptionist and switchboard experience is required Office facilities experience Excellent verbal and written communication skills Excellent people skills Fluency in written and spoken English Able to work with initiative Excellent attention to detail Basic knowledge of Microsoft office / G-Suite programme Communication Teamwork Problem solving Planning & Organisation Customer Service The Benefits Paid annual leave of 25 days per annum plus UK bank and public holidays. Hybrid working arrangement. Membership of the Company's Group Personal Pension Plan. Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review. Permanent Health Insurance. Death in Service. Private Medical Cover (BUPA) after two years' service. Employee Assistance Programme, with free independent confidential support and virtual GP services. An interest free annual travel season ticket loan. Family leave policies enhanced above statutory. Enhanced company sick pay policy. Medical health check. Annual eye test and contribution towards glasses for VDU prescriptions. Online employee discount platform. Health Cash Plan Application The closing date for this vacancy is 6th August 2026 but if a significant number of applications are received, it will close earlier. Applicants must have the permanent right to live and work in the UK.

Are you a professional and customer-focused individual who enjoys creating a warm and welcoming experience for guests and visitors? Our client is looking for an experienced Temporary Corperate Receptionist to join a dynamic and innovative organisation in London. This is an exciting opportunity to become the face of a busy office, helping to create an exceptional workplace experience while supporting day-to-day operations. The Role - Temporary Corperate Receptionist Location: Marylebone Pay: 19.23 Hours: 08:00 - 17:00 Start Date: ASAP Duration: ongoing As the first point of contact for visitors, you'll play a key role in ensuring every guest receives a seamless and professional experience from arrival through to departure. Key Responsibilities Welcoming and assisting visitors, clients, and guests Registering visitors and issuing access badges Coordinating appointments and managing meeting room bookings Maintaining a professional, organised, and inviting reception area Handling incoming and outgoing mail and deliveries Providing administrative support to the wider office team Ensuring smooth day-to-day front-of-house operations About You We're looking for someone who is personable, highly organised, and passionate about delivering outstanding customer service. You'll Have: Previous experience in a reception, front-of-house, guest services, or similar customer-facing role Excellent verbal and written communication skills A friendly, professional, and confident approach Strong organisational skills with the ability to multitask effectively A proactive mindset and willingness to learn Desirable Experience Hospitality or hotel management background Commercial administration experience Exposure to defence, government, or highly professional corporate environments Why Join? This is a fantastic opportunity to join a forward-thinking organisation where professionalism, collaboration, and excellence are highly valued. You'll work alongside a talented team in a fast-paced environment, gaining valuable experience while playing an important role in creating a first-class visitor How to Apply: If you're ready to embark on this exciting journey with us, we want to hear from you! Please send your resume and a brief cover letter outlining your relevant experience to (url removed) Join us in making a difference in our customer's lives and become part of a team that values your contributions! We can't wait to meet you! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title Receptionist Job Description CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Receptionist to join the team located in London. The successful candidate will be primarily responsible for the delivery of the Customer Service experience, ensuring exceptional customer interaction, leaving guests and callers with a positive, professional and lasting impression. Role Summary: Provide an exceptional Customer Service experience to site residents and their guests, acting as a single point of contact for all enquiries they may have. Ensure guests are greeted & welcomed courteously and their needs are anticipated at all times. Efficient guest registration and host notification with the ability to remember guest names and faces. Issue passes in accordance with the laid down procedures and explain the HSE and evacuation procedures to each guest and non-resident visitors. Ensure the reception desk is kept immaculate and tidy at all times. Ensure that all absences from the reception desk are managed so that the desk is never left unattended during operational hours. Completion of the daily activity spreadsheets and shift checklists to promote the running of an efficient reception service. Book taxis and cars for staff and visitors as required from the approved site suppliers. Administer the bookings for meeting rooms and inductions. To be competent and confident in the use of a range of relevant IT systems. To proactively assist guests with luggage on their arrival at the building, providing receipt tags for all items stored. To undertake general team administration duties for the Facilities Management operation as directed. Covering FM inbox and facilities Helpdesk Locker management Adding room setups to the calendar To take ownership for the visual standards of the entire reception area and all related areas that impact on Customer Experience. Able to provide, general information on the local area, directions, traffic & travel updates, information on flights and travel timetables. Contribution to and use of the Customer Service team noticeboard at all times. Experience Required: Experience in operating a resource or a hotel reservation system Strong experience of operating within a Customer Service environment Computer literate Strong customer services skills and experience Present a self- image of confidence and authority Service orientated attitude Ability to easily memorise names and recognise individuals' particulars Ability to provide services to the highest specification within a Corporate Head Office Building Strong team player Excellent time management and organisational skills Excellent computer skills and the ability to learn new software and systems About CBRE Global Workplace Solutions: As one of the business units in CBRE, Global Workplace Solutions provides end-to-end services across the complete lifecycle of the workplace, helping to improve business operations and reduce cost. As a one-stop solutions provider with a broad array of long-term customers and customized services, Global Workplace Solutions has delivered US$3 billion in savings to customers over the past ten years. CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world's largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 70,000 employees and serves real estate owners, investors and occupiers through more than 400 offices worldwide

Front-of-House Receptionist - Premium Flexible Workspace London £26,000-£28,000 Full-time, permanent Are you naturally welcoming, highly organised and passionate about creating an exceptional customer experience? We re working with a growing, design-led flexible workspace operator to recruit a Front-of-House Receptionists for its premium Central London locations. This is much more than sitting behind a reception desk. You ll be at the heart of the building; welcoming members and guests, building relationships with the businesses based there and ensuring the workspace runs smoothly throughout the day. The role As the first person customers and visitors meet, you ll set the tone for their entire experience. You ll combine polished front-of-house service with practical day-to-day support, taking ownership of the reception area and helping create a workplace people genuinely enjoy coming to. Your responsibilities will include: Providing a warm, professional welcome to members, guests and prospective customers Managing reception enquiries in person, by telephone and via email Building positive relationships with customers across the workspace Managing meeting-room bookings and ensuring rooms are presented to a high standard Coordinating visitor access, post, deliveries and couriers Keeping reception, lounge and shared areas welcoming and well presented Supporting member communications, community initiatives and events Responding quickly and calmly to customer queries or issues Liaising with cleaning, maintenance and building-management teams Reporting facilities issues and following them through to resolution Supporting new customers as they move into the building Identifying opportunities to promote meeting rooms and other workspace services Providing wider administrative and operational support when required About you We re looking for someone who genuinely enjoys working with people and takes pride in the details that shape a great customer experience. You ll ideally have: Previous experience in reception, front of house, hospitality, customer service or flexible workspace A confident, warm and professional communication style Excellent organisation and attention to detail The ability to build rapport with a wide variety of people Confidence managing several priorities in a busy environment A proactive approach; you notice what needs doing and take ownership of it Strong written communication and basic administrative skills A calm, solutions-focused approach to customer queries A genuine interest in creating a welcoming workplace community Experience within flexible workspace, serviced offices, hotels, members clubs or premium hospitality would be advantageous, but attitude and service style are equally important. Why apply? This is an opportunity to join an ambitious independent workspace business where customer experience is central to the brand. You ll work in a beautifully designed environment, build lasting relationships with a diverse community of businesses and have the opportunity to make a visible impact on the day-to-day experience of the building. If you re polished, personable and ready to take ownership of a front-of-house experience, we d love to hear from you. Apply today with your CV.

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Receptionist to help us achieve our goals. Working as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times. Joining us at Edwalton Manor our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing: Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate. Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner. Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly. Could you be part of our team? About you: Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role. Proficient in use of Microsoft Office, particularly Word and Excel. A caring, patient, and respectful demeanor. Excellent attention to detail and organizational skills. Ability to work independently and as part of a team. To share our values and demonstrate them at all times. "Can-Do" flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently. If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Edwalton Manor Edwalton Manor is a luxurious care home in Nottingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.

Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Front of House / Receptionist - Casual Nights Derby, Pride Park. 13.00p/h We're looking for an extra set of hands to assist the night shift manager, providing front desk and operational support on a casual basis. Night shift is usually 22:45-07:00 Shifts will involve: Greeting and late arrivals and getting guests checked in, answering the phone for internal and external queries, helping service food and drinks and keeping front of house areas clean and tidy. What we're looking for Experience in a similar role in either a hotel would be preferable. Experience in a relevant customer facing role is essential. Fluent English written and verbal Friendly and reliable APPLY NOW or call Ella on (phone number removed) for further information.

Hotel FOH Supervisor Welcome Break, Ramada London North, NW7 3HU Pay up to 13.37 ph plus benefits Are you a friendly, welcoming person? Do you have a positive attitude and are you willing to learn? We want to hear from you. A Hotel FOH Supervisor would ideally: Have a positive approach to customer service and a can-do attitude Be willing to work as part of a world class team Be ready to learn as all training will be provided A Hotel FOH Supervisor gets: Up to £13.37ph Flexible working patterns to fit your lifestyle including seasonal hours Immediate start and overtime available Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Incentive Schemes Career progression from Customer Service to Management through brilliant training programmes Holiday entitlement that increases with service Cycle to work scheme Free onsite parking Uniform provided - of course! Ready to become a Welcome Break Hotel Receptionist? Apply through our careers page now. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

What you'll be doing Facilities duties: Support the delivery of all building management, facilities and maintenance services at Carmelite House. Conduct regular inspections of all Hachette occupied floor areas, communal spaces, meeting rooms, shower and toilet facilities, etc. Recording of all defects, faults, breakdowns and repairs onto on-line tracker registers Reporting faults and breakdowns to the specific approved contractor or appointed service provider for actioning and ensure they are attended to and resolved within the given time frames. Manage and maintain the Facilities Help Desk email account, ensuring all requests, enquiries and reports are responded to and resolved in a timely and efficient manner. Carry out regular checks on first aid box contents, central stationery stocks, notice board posters and general signage to ensure they are at the correct levels and displays are current. To provide ad hoc support to the Post Room team in their daily duties as may be necessary including setting up/re-setting of furniture for larger conference events. To provide ad hoc support to the Print Room team as may be necessary. Assist the Building Manager with the delivery of Health &Safety checks and to participate in emergency planning, incident management and building evacuations as required. Manage and process the Meridian compliance database system, including chasing up and up-dating due and expired documentation and relevant actions. To assist the receptionist in Co-ordinating approved quotations, raising purchase orders on the SAP system for sending out to service providers. Organise Fire Marshall and First Aid training for staff members, including up-dating training records and display posters. Be the Facilities team representative for all new staff starters and leavers procedures including carrying out building induction tours. Lifting and transporting standard boxes of books and furniture items, etc, with the aid of suitable, designated, trollies. Assist the Receptionist in managing the access control system, setting up and printing new ID cards as required Manage the various types of lockers located around the building including key issuing and up-dating admin database records. Order specific stationery and furniture items for the team and other users including DSE working from home equipment requirements. Assist with internal office churn moves in terms of furniture relocations, desk set ups and general ad-hoc tasks. Collate and record daily building occupancy statistics. Management of the 6th Story are area display books and how they are presented. Organise regular collection of charity and/or surplus books from floors for re-assignment to other display areas or disposal. Recording and safe storage of all lost property items ready for collection or disposal after set period of time. To be first line support cover for the reception desk during Receptionist lunch time and short term sick periods. Reception duties: Greet visitors, staff and contractors in a professional and courteous manner at all times. Answer and manage incoming calls, emails and enquiries in a friendly, efficient and effective way. Maintain a tidy and welcoming reception desk, ensuring area remains presentable and clutter free at all times. Manage the visitor management system, recording visitor arrivals and contacting the respective host. Issue daily temporary staff access passes and recording them on the card management database system This is not an exclusive or exhaustive list of duties, and the job holder be required to undertake such other tasks as may reasonably be required. Who we are looking for Skills/Knowledge/Personal Attributes: Previous experience working within a facilities, property management or hotel environment is essential. Excellent communication and interpersonal skills with a professional and client focus demeanour. Polite, courteous and have a personable and approachable manner. Strong IT skills including Microsoft Office (Excel, Word, Power Point and Teams). Ability to work under pressure, including dealing with ever changing priorities. Working style that encourages team work both within the role and across business functions. Collaborative working spirit that enhances and builds effective working relationships both internally and externally. The ability to multi-task effectively and prioritise workloads on a daily basis. A positive "can do" attitude with the ability to use their own initiative. Have an innovative and self-motivated mindset to resolve problems and improve processes and systems. Excellent written and spoken communication skills. Be customer focussed and have the confidence to effectively deal with difficult situations as they may arise. Qualifications/Certifications: IOSH or other Health & Safety qualifications (desirable) NVQ in Business Admin, Customer Services or Property Management (desirable) Manual Handling trained (desirable) Emergency First Aid and Fire Marshall trained (or a willingness to complete training) What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Dental insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks Season ticket loans And much more! The role will be based at our London office, Carmelite House, Monday to Friday

Front of House / Receptionist - Casual Nights Derby, Pride Park. 13.00p/h We're looking for an extra set of hands to assist the night shift manager, providing front desk and operational support on a casual basis. Night shift is usually 22:45-07:00 Shifts will involve: Greeting and late arrivals and getting guests checked in, answering the phone for internal and external queries, helping service food and drinks and keeping front of house areas clean and tidy. What we're looking for Experience in a similar role in either a hotel would be preferable. Experience in a relevant customer facing role is essential. Fluent English written and verbal Friendly and reliable APPLY NOW or call Ella on (phone number removed) for further information.

A prestigious venue in Wokingham is seeking a dynamic Hotel Night Receptionist, ready to warmly welcome guests. You will ensure that all guests receive a warm welcome to the hotel, setting the scene for their stay and ensuring any needs are anticipated and actioned. This role will include running the night audit each day and settling all accounts within the hotel where necessary. The role will include working in various areas of the hotels, including reception or the assistance of the food and beverage team. In addition, some basic cleaning and security work are involved to ensure that the hotel is ready for guests each morning. This role is 36 hours per week with the potential for extra hours to cover absence when required. (Shifts between 10PM & 07AM/12AM & 9AM). The salary on offer is 12.21 per hour. Main responsibilities for the Hotel Night Receptionist are: Ensure that the service offered to guests is personal, memorable and to a 4 star hotel standard. Build relationships with guests, ensuring that they want to return to the venue. Ensure good communication with all departments throughout the hotels. Check in and check out of hotel guests, inclusive of taking payments and reconciling banking. Handle, follow-up and communicate any comments or complaints from guests, passing them on to the Front of House Manager as necessary. Be familiar with and promote the hotel facilities. To oversee and run the night audit (full training will be given) to ensure that all financial reports are completed and accurate. To be fully versed with all fire evacuation procedures and operating the fire panel. To have an excellent knowledge of all reception procedures. To carry out fire and security walks throughout the night, ensuring that external doors are locked as appropriate and the site is safe and secure. To assist other departments according to night business needs. To carry out some general cleaning in public areas so that the hotel is ready for guests every morning. Skills required for the Hotel Night Receptionist are: Strong background in hotels or hospitality Customer Service Experience(1 Year) Hospitality Experience(1 Year) Excellent Maths and English skills Knowledge of Opera PMS System (preferred but not essential) Proficient in Microsoft Office (Word, Excel, Outlook) Confident and articulate Benefits: Company events Company pension Discounted or free food Employee discount Free parking Gym membership On-site gym Referral programme

Hotel Night Receptionist Welcome Break Days Inn, Stevenage SG7 5TR Immediate start, flexible full-time and part-time positions available with overtime Pay up to £12.87ph Are you a friendly, welcoming person? Do you have a positive attitude and are you willing to learn? We want to hear from you. A Hotel Receptionist would ideally: Have a positive approach to customer service and a can-do attitude Be willing to work as part of a world class team Be ready to learn as all training will be provided A Hotel Receptionist gets: Up to £12.37ph Flexible working patterns to fit your lifestyle including seasonal hours Immediate start and overtime available Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Incentive Schemes Career progression from Customer Service to Management through brilliant training programmes Holiday entitlement that increases with service Cycle to work scheme Free onsite parking Uniform provided - of course! Ready to become a Welcome Break Hotel Receptionist? Apply through our careers page now. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.