2131 jobs found

Senior Customer Service Advisor Location: Southampton Salary: 31,000 per annum + Bonus Working Pattern: Hybrid (once fully trained) Hours: Monday to Saturday, 5 days per week 8:00am-4.30pm or 9:00am-5:30pm (Saturdays 8am - 4pm and working from home once trained) Saturdays worked on a 1-in-2 rota, with a lieu day during the week About the Company Our client is an established, values-driven organisation that genuinely invests in its people. With a strong commitment to delivering 100% customer satisfaction, they are seeking a Senior Customer Service Advisor to join their growing team. This role is ideal for a customer-focused professional with experience in training, coaching, and supporting colleagues in a contact centre or customer service environment. Key Responsibilities Liaise with customers via telephone and webchat, responding to enquiries professionally and efficiently Book appointments and manage customer schedules Obtain and evaluate relevant information to resolve product and service enquiries Provide accurate pricing and service information Support administrative tasks, including managing returned mail and updating customer records Assist the marketing team by contacting existing customers with promotional offers Promote and offer the full range of appointments and services Conduct customer follow-up calls following purchases or non-purchase interactions Support, mentor, and coach new and existing colleagues through structured training Contribute to the efficiency of call centre systems, including call routing and handling Assist with coaching the team to achieve departmental targets Act as a role model and provide support to the departmental management team Serve as the first point of escalation for customer concerns and complaints, ensuring resolution in line with business procedures Proactively monitor colleague calls on a monthly basis and produce performance, issues, and training needs reports for senior management Skills and Experience Required Excellent verbal and written communication skills Strong active listening capability Proven problem-solving and analytical skills High attention to detail and accuracy Self-motivated with the ability to lead by example Strong customer-focused approach Adaptable, with the ability to work on own initiative Ability to work under pressure and consistently meet targets Demonstrable teamwork and leadership skills Previous experience in training and coaching colleagues Confident IT and system literacy If this role is of interest to you and you have the necessary skills and experience, please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Part-Time Infrastructure & Cyber Security Consultant 2/3 Days Per Week 3 Month Contract 600 - 850 per day Remote AWS Migration Project Creideas are currently partnered with a Cyber Security client who require a part-time Infrastructure & Security Consultant on an initial 3 month basis, with potential to extend or convert to permanent. This is a crucial hire as you help guide their client through a migration from traditional data centres to AWS, whilst also collaborating with the CISO, sharing suggestions based on your observations, assisting the Infrastructure & Security Engineers where needed, building relationships, and ultimately helping with their strategic vision. This is a part-time role, likely for 2 or 3 days per week for an initial 3 month period. The role is mostly remote, with very occasional catch ups with the team face to face. Infrastructure & Cyber Security Consultant Responsibilities Lead their migration from data centres to AWS Combine your skills as an Infrastructure & Security Team Lead and AWS migration Project Lead as they transition from traditional data centres to AWS for their co-located Infrastructure stack (virtualised + physical equipment) Support a small team of Engineers, working as an escalation point and guide throughout Work closely with the CISO, understanding their position, sharing observations, performing security review, and assisting with the overall strategy Provide skills across SIEM, EDR, and Vulnerability Management tools. Vendor agnostic but SentinelOne and/or Microsoft Security experience would be advantageous Infrastructure & Cyber Security Consultant Skills Previous experience leading a DC to AWS migration Capable of leading teams and providing mentorship Experience working in an Advisory capacity SentinelOne experience (advantageous, not essential) Microsoft Security experience (advantageous, not essential) Sonar experience (advantageous, not essential)

Role & Company Overview: My client is a world leading, tier 1 civil engineering contractor. They are currently working on some of the largest projects within the UK. Most of their projects include highways, rail, aviation, tunnelling, nuclear and heavy infrastructure schemes. You will be based on one of their major projects which has an estimated life cycle of 15 years! As the HSE Advisor you will be working with all departments and projects to ensure the highest standards of Health, Safety & Environment are met throughout the business. Provide appropriate information, support, assurance and challenge to Project teams to help achieve the companies requirements and drive continual improvement. Experience within civil engineering is required. Responsibilities: Support the development, implementation, management and monitoring of the Safety, Health and Environmental Management system, ensuring updates reflect changes in legislation and best practice. Help develop content for HSE training and awareness programmes. Support the implementation of the company's construction behavioural safety programme, BRAVE. Conduct inspections and audits with relevant management teams to ensure Company, Client and legislative requirements are met, recommending improvements where needed. Support or lead the investigation and recording of close calls, near misses and other business incidents. Carry out all health and safety duties with honesty and professional integrity. Support the management of key HSE data, enabling accurate trend analysis and ensuring appropriate responses are developed where trends are identified. Help develop Occupational Health and Wellbeing campaigns to increase awareness across the business. Support the HSE Manager by providing health and safety input for tenders and pre-qualification submissions. Assist the HSE Manager in implementing the company's Health and Safety business strategy. Cooperate fully with IOSH and comply with its Charter, Byelaws and Regulations. Benefits: Company pension scheme Life Assurance Private healthcare Company car or car allowance Fuel card Generous holiday allowance

Finance Business Partner Are you a commercially minded finance professional looking to make a real impact beyond the numbers? Reed Finance is partnering with a growing organisation seeking a Finance Business Partner who can influence strategic decisions, drive performance improvements and work closely with senior leaders across the business. In this highly visible role, you'll act as a trusted advisor, connecting finance with operational teams to ensure financial performance aligns with business objectives. You'll provide meaningful insight into revenue, margins, costs and cash flow, while supporting budgeting, forecasting and long-term planning activities. You'll be responsible for: Building strong relationships with senior stakeholders and operational leaders. Providing financial analysis, insight and constructive challenge to support decision-making. Translating business objectives into financial plans, KPIs and measurable targets. Leading monthly performance reporting, variance analysis and performance reviews. Identifying risks, opportunities and trends to improve profitability and efficiency. Supporting investment decisions through business cases, financial modelling and scenario analysis. Enhancing reporting, dashboards and management information to deliver forward-looking insights. Driving process improvements, automation and stronger financial controls. Supporting improvements to ERP systems, data quality and reporting tools This opportunity is ideal for someone who combines strong technical finance skills with commercial acumen and the confidence to influence stakeholders at all levels. You'll have the chance to shape business strategy, improve performance and play a key role in the organisation's continued growth. About you: ACA, ACCA or CIMA qualified, nearly qualified, or equivalent commercial finance experience. Previous experience in a commercial finance or business partnering role. Strong analytical and financial modelling capabilities. Advanced Excel skills and experience using ERP systems. Knowledge of Power BI. Excellent communication and stakeholder management skills. The ability to challenge constructively and influence decision-makers. If you're an ambitious finance professional looking for a role where your insights directly influence business performance and strategic direction, apply today to be considered for this exciting opportunity.

Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) 14.00 per hour + Holiday Pay Start Date ASAP - Mid/Late September Monday-Sunday, 9am-5.30 pm This role will involve weekend work on a rota. Days off in Lieu will be provided. Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing professional, friendly support to clients Drafting/reviewing simple agreements and processing customer applications Updating internal systems accurately and maintaining organised records What We're Looking For Confident communication skills, both verbal and written A friendly, professional telephone manner Ability to multi-task and stay organised in a busy environment Competency with Microsoft Office and online platforms Previous customer service experience is a plus, but not essential A proactive and motivated attitude Why Apply? This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

FindCore are thrilled to be assisting a leading international professional services company with the recruitment of a Client Services Accountant . The organisation provides a range of corporate, accounting, governance and cross-border business services. Permanent position. This is a Hybrid working (3 days in the company's Didcot office & 2 days at Home). Flexible Start and Finish times available. This is a unique opportunity. Clear Progression path and exposure to top-tier clients. Salary Competitive salary + comprehensive ACCA study support + training and professional development + additional benefits Key Responsibilities Manage a portfolio of up to four clients, acting as their primary point of contact for accounting and financial matters. Build strong, long-term client relationships and develop a detailed understanding of each client's operations. Act as a trusted business partner by providing practical accounting support and resolving client queries. Prepare year-end statutory accounts from initial records through to completion. Prepare monthly and quarterly management accounts, rather than solely reviewing accounts prepared by others. Investigate accounting discrepancies and ensure records are complete and accurate. Support clients with budgeting, forecasting and financial reporting. Review bookkeeping records and ensure transactions have been recorded correctly. Monitor incoming and outgoing payments and support effective cash-flow management. Process and review supplier invoices, accounts payable information and payment records. Prepare or review VAT returns and ensure submissions are completed accurately. Support compliance with relevant HMRC and Companies House filing requirements. Work closely with clients to identify problems and provide appropriate financial solutions. Support and review the work of junior accountants and graduates. Assist junior colleagues with accounting processes and professional examinations where required. Skills & Experience Previous experience within an accountancy practice, client accounting, industry finance or a similar role. Hands-on experience preparing statutory accounts and management accounts from start to finish. Strong understanding of the full accounting cycle. Experience investigating discrepancies and producing accurate financial information. Previous exposure to budgeting, forecasting and financial analysis. Strong bookkeeping knowledge, including cash-flow records, supplier invoices and VAT. Experience managing client or stakeholder relationships. Ability to explain accounting information clearly to clients and non-finance stakeholders. Strong problem-solving, organisational and communication skills. Confidence managing multiple responsibilities and client deadlines. Experience supporting or reviewing the work of junior colleagues would be advantageous. Knowledge of HMRC and Companies House filing requirements would be beneficial but is not essential. Currently studying towards, or keen to begin, a recognised accountancy qualification. Candidates studying ACCA, CIMA, ATI or AAT will be considered, although the successful candidate will be supported towards completing ACCA. What's on Offer Comprehensive ACCA study package and qualification support. Funding for outstanding examinations and resits where candidates leave their current employer before completing their qualification. Support for candidates transitioning from another accountancy qualification to ACCA. Excellent opportunities for career progression within accountancy. Manageable portfolio of no more than four clients per accountant. Broad, hands-on exposure across the full accounting cycle. Opportunity to develop experience in accounting, financial advisory and client relationship management. Training and ongoing professional development. Varied position combining technical accounting with commercial client support. Supportive environment with opportunities to assist and mentor junior colleagues. Opportunity to build a long-term career within a growing international organisation. For further information on this opportunity, or any other jobs, please apply via the link below or contact FindCore in the strictest confidence.

Your New Organisation Growing, community-focused organisation currently seeking a People Advisor to support in a period of change and transformation within the business, on a 6-month contract basis. Excellent fit for a strong HR Advisor who has experience of supporting with change programmes; including restructure, consultation and redundancy. (Essential). About the Role Seeking an experienced HR Advisor to join the People team and play a key role in supporting a significant organisational change programme. This is an excellent opportunity for a confident HR professional with change management experience to work closely with managers and stakeholders during a period of transformation. The successful candidate will provide expert HR support throughout consultation and redundancy processes, ensuring all activities are delivered in line with employment legislation, company policies, and best practice. Key Responsibilities: Support the delivery of organisational change and restructuring initiatives. Coordinate and participate in employee consultation meetings. Provide advice and guidance to managers throughout change programmes. Assist with redundancy processes, including documentation and communications. Draft, review and update job descriptions as part of organisational design activities. Partner with a variety of stakeholders to ensure change activities are managed effectively and professionally. Ensure compliance with employment law and internal people policies throughout all change-related activities. Support the preparation of change management documentation, reports and employee communications. About You To be successful in this role, you will have: Previous experience in an HR Advisor or similar generalist HR position. Strong experience supporting organisational change, restructures and consultation processes. Knowledge of redundancy procedures and employment legislation relating to organisational change. A solid generalist HR background with the ability to provide pragmatic advice across a range of people matters. Confidence working with and influencing stakeholders at varying levels across the business. Excellent communication, organisation and relationship-building skills. CIPD qualification (or working towards) is desirable. Benefits Generous pension scheme (matched up to 8%, + extra 2% employer contribution) 28 days annual leave + bank holidays + 3 closed days over Christmas Half-day Christmas Eve £75/month childcare allowance £20/month gym contribution Flexible working arrangements (90% remote) Opportunity to lead meaningful change in a growing organisation Supportive and inclusive team culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

FindCore are thrilled to be assisting a leading international professional services company with the recruitment of a Client Services Accountant . The organisation provides a range of corporate, accounting, governance and cross-border business services. Permanent position. This is a Hybrid working (3 days in the company's Didcot office & 2 days at Home). Flexible Start and Finish times available. This is a unique opportunity. Clear Progression path and exposure to top-tier clients. Salary Competitive salary + comprehensive ACCA study support + training and professional development + additional benefits Key Responsibilities Manage a portfolio of up to four clients, acting as their primary point of contact for accounting and financial matters. Build strong, long-term client relationships and develop a detailed understanding of each client's operations. Act as a trusted business partner by providing practical accounting support and resolving client queries. Prepare year-end statutory accounts from initial records through to completion. Prepare monthly and quarterly management accounts, rather than solely reviewing accounts prepared by others. Investigate accounting discrepancies and ensure records are complete and accurate. Support clients with budgeting, forecasting and financial reporting. Review bookkeeping records and ensure transactions have been recorded correctly. Monitor incoming and outgoing payments and support effective cash-flow management. Process and review supplier invoices, accounts payable information and payment records. Prepare or review VAT returns and ensure submissions are completed accurately. Support compliance with relevant HMRC and Companies House filing requirements. Work closely with clients to identify problems and provide appropriate financial solutions. Support and review the work of junior accountants and graduates. Assist junior colleagues with accounting processes and professional examinations where required. Skills & Experience Previous experience within an accountancy practice, client accounting, industry finance or a similar role. Hands-on experience preparing statutory accounts and management accounts from start to finish. Strong understanding of the full accounting cycle. Experience investigating discrepancies and producing accurate financial information. Previous exposure to budgeting, forecasting and financial analysis. Strong bookkeeping knowledge, including cash-flow records, supplier invoices and VAT. Experience managing client or stakeholder relationships. Ability to explain accounting information clearly to clients and non-finance stakeholders. Strong problem-solving, organisational and communication skills. Confidence managing multiple responsibilities and client deadlines. Experience supporting or reviewing the work of junior colleagues would be advantageous. Knowledge of HMRC and Companies House filing requirements would be beneficial but is not essential. Currently studying towards, or keen to begin, a recognised accountancy qualification. Candidates studying ACCA, CIMA, ATI or AAT will be considered, although the successful candidate will be supported towards completing ACCA. What's on Offer Comprehensive ACCA study package and qualification support. Funding for outstanding examinations and resits where candidates leave their current employer before completing their qualification. Support for candidates transitioning from another accountancy qualification to ACCA. Excellent opportunities for career progression within accountancy. Manageable portfolio of no more than four clients per accountant. Broad, hands-on exposure across the full accounting cycle. Opportunity to develop experience in accounting, financial advisory and client relationship management. Training and ongoing professional development. Varied position combining technical accounting with commercial client support. Supportive environment with opportunities to assist and mentor junior colleagues. Opportunity to build a long-term career within a growing international organisation. For further information on this opportunity, or any other jobs, please apply via the link below or contact FindCore in the strictest confidence.

Parts Advisor £30,000 Basic Salary £38,000 OTE Cambridge Permanent Full Time 45 Hours Per Week Weekend Rota 1 in 3 Saturdays Our client, a prestigious main dealership based in Cambridge , is looking to recruit an experienced Parts Advisor to join their busy and professional Parts Department. Working as part of an established team of three Parts Advisors , this is an excellent opportunity for an automotive Parts professional looking to join a premium dealership environment with excellent earning potential, career development and long-term progression opportunities. The successful candidate will ideally have previous experience within an automotive parts environment and be confident dealing with both internal workshop requirements and customer enquiries. Duties & Responsibilities Identify and supply the correct parts for workshop, retail and trade customers. Manage parts enquiries efficiently via phone, email and in person. Work closely with the Service Department and Technicians to ensure vehicles are repaired efficiently. Order, receive and check incoming parts deliveries. Maintain accurate stock records and assist with stock control processes. Process parts orders, invoices and returns accurately. Build strong relationships with suppliers and customers. Ensure excellent levels of customer service are maintained at all times. Support the wider Parts Department with day-to-day operations. Your Background & Skills Minimum 18 months experience working within an automotive Parts Advisor role . Strong knowledge of vehicle parts and ordering processes. Experience within a dealership environment is advantageous. Excellent communication and customer service skills. Highly organised with strong attention to detail. Ability to work effectively within a busy, fast-paced department. Positive, proactive and team-focused attitude. What's On Offer? £30,000 Basic Salary Up to £8,000 Bonus Potential (£38,000 OTE) Join a prestigious main dealership environment. Work within an experienced and supportive Parts team. Excellent career development opportunities. Competitive benefits package. If you're an experienced Parts Advisor looking to take the next step in your career with a premium dealership in Cambridge, we'd love to hear from you. Apply today with your CV for immediate consideration.

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Porsche Centre Solihull. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background is essential as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous also. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Service Advisor Location: Bodmin Salary: £29,000 Basic Salary + Bonus Hours: Monday to Friday 8:30am - 5:00pm Very Occasional Saturday Morning Work Job Type: Full-Time, Permanent Looking for a role where your customer service skills are recognised, your earning potential is rewarded and you can enjoy a great work-life balance? This is an excellent opportunity for an experienced Service Advisor to join a busy and professional aftersales team. With Monday to Friday hours and only very occasional weekend work, this role offers a fantastic balance alongside the opportunity to earn bonus and develop your career. If you thrive in a customer-focused environment and enjoy working within a fast-paced service department, this could be the ideal next step. What's In It For You? - £29,000 Basic Salary + Bonus - Monday to Friday Hours - Strong earning potential through upselling opportunities - Supportive team environment - Long-term stability and career progression opportunities The Role As a Service Advisor / Automotive Service Advisor, you'll be responsible for delivering exceptional customer service and ensuring the smooth running of the service department. Responsibilities include: - Managing service bookings and diary planning - Ensuring efficient workshop loading and utilisation - Meeting and greeting customers and identifying their service requirements - Keeping customers updated throughout the repair process - Handling customer queries and resolving complaints professionally - Promoting and upselling additional products and services where appropriate - Liaising with technicians and other departments to ensure excellent customer satisfaction About You - Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor is essential - Experience using Kerridge, 1Link, Pinnacle or similar DMS systems - Strong customer service and communication skills - Confident in upselling and achieving bonus targets - Professional, presentable and customer-focused approach - Ability to thrive in a busy and fast-paced service department - Full UK Driving Licence required Apply Today This is a fantastic opportunity to join a business that values customer service, offers a healthy work-life balance and provides long-term career stability. If you're an experienced Service Advisor looking for your next challenge in Bodmin, we'd love to hear from you. Contact Skills for more information on this Service Advisor Vacancy & quotre reference 54056

Business Development Manager - Design & Build Location: Leicestershire (Office-based with client travel) Salary: 45,000- 50,000 basic 70,000 OTE Benefits Company car Company pension About the Role An established Design & Build business is seeking an experienced Business Development Manager with a strong background in commercial interiors, workplace fit-out, or the wider construction sector. This is a relationship-focused role centred on developing long-term partnerships rather than transactional sales. You will identify new opportunities, build trusted relationships with clients and industry professionals, and work closely with internal design, estimating and delivery teams to develop tailored solutions. Success in this role comes from understanding clients' businesses, identifying opportunities early, and becoming a trusted advisor throughout the project lifecycle. Key Responsibilities Build Long-Term Client Relationships Develop and maintain relationships with new and existing clients. Engage with occupiers, landlords, project managers, architects and consultants early in the project lifecycle. Understand clients' business objectives, workplace challenges and project requirements. Build trust and encourage repeat business through exceptional relationship management. Generate New Business Opportunities Identify Design & Build, refurbishment and fit-out opportunities across sectors including commercial, industrial, education and healthcare. Build and maintain a strong sales pipeline through networking, referrals, market intelligence and industry events. Qualify opportunities and develop strategies to maximise success rates. Manage opportunities from initial enquiry through to contract award. Collaborate with Internal Teams Work closely with design, estimating and operational teams to develop tailored client solutions. Ensure client requirements are communicated effectively throughout the bid process. Contribute ideas during project development to maximise value. Support seamless project handovers while maintaining strong client relationships. Develop Strategic Partnerships Build relationships with architects, project managers, consultants, developers and supply chain partners. Identify opportunities for long-term collaboration and repeat business. Represent the business professionally at networking events and industry functions. Market & Business Development Monitor market trends and identify emerging opportunities. Promote the company's Design & Build capabilities and collaborative approach. Support marketing initiatives through client engagement and project case studies. Performance & Reporting Maintain an accurate sales pipeline using CRM software. Provide regular forecasts and pipeline updates to the leadership team. Work towards agreed KPIs covering opportunity generation, client engagement and secured revenue. About You Essential Proven business development experience within Design & Build, commercial fit-out, workplace consultancy or the construction sector. Strong understanding of the Design & Build process from enquiry through to project delivery. Excellent relationship-building and networking skills. Commercial awareness with strong negotiation abilities. Excellent presentation and communication skills. Experience using CRM systems and Microsoft Office. Desirable An established network within commercial interiors or construction. Understanding of workplace design trends and sustainability. Knowledge of procurement routes and tender processes. Experience working alongside design and estimating teams. Personal Attributes You are a collaborative relationship builder who enjoys developing long-term partnerships. You are commercially aware, proactive, trustworthy and passionate about delivering high-quality Design & Build solutions. You thrive in a team environment and are committed to providing outstanding client experiences. What You'll Receive You'll join a collaborative and supportive business where teamwork, innovation and long-term client relationships are at the heart of everything they do. Working alongside experienced design and project delivery professionals, you'll play a key role in driving business growth while helping clients deliver successful workplace and construction projects. Salary: 45,000- 50,000 per year Benefits: Company car Company pension Work Location: Office-based with client visits.

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner BMW & MINI Leicester. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

IT Service Delivery Manager Edinburgh Hybrid Working Competitive Pay & Benefits Ready to take ownership of service delivery that really makes a difference? At Quorum, technology is about people. As one of Scotland's largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP), we help organisations transform the way they work through innovative managed services, cloud solutions and expert consultancy. We're looking for an experienced IT Service Delivery Manager to become the trusted advisor for a portfolio of clients, ensuring exceptional service delivery, driving continual improvement and building long-term partnerships. If you're passionate about customer success, thrive in a fast-paced managed services environment and enjoy bringing together technical experts to solve business challenges, we'd love to hear from you. What you'll be doing As the face of our Managed Services team for your clients, you'll ensure services are delivered to the highest standard while identifying opportunities to add value and strengthen relationships. You'll: Own the ongoing success and satisfaction of a portfolio of managed service clients. Lead engaging service review meetings, presenting performance, insights, recommendations and future opportunities. Build trusted relationships with key stakeholders, becoming their go-to service advisor. Drive continual service improvement initiatives that deliver measurable business value. Manage service escalations, ensuring issues are resolved quickly with clear communication throughout. Coordinate customer communications during major incidents and oversee post-incident reviews. Monitor SLA performance, identify trends and produce insightful monthly service reports. Support contract renewals, service proposals and commercial discussions. Collaborate closely with technical consultants and engineers to deliver outstanding customer outcomes. Champion service excellence and contribute to best practice across the Managed Services team. What we're looking for Experience in an IT Service Delivery, Service Management or Customer Success role within Managed Services. Strong knowledge of ITIL principles and service management best practice. A proven track record of managing client relationships and exceeding service expectations. Experience presenting to senior stakeholders and confidently leading customer meetings. Excellent communication, organisation and stakeholder management skills. Experience managing SLA-driven services and continual improvement initiatives. The ability to prioritise multiple customers and thrive in a busy, fast-moving environment. It would be great if you also have experience with: Microsoft 365 (Exchange Online, SharePoint and Teams) Microsoft Azure and cloud technologies IT Service Management (ITSM) platforms Cyber security best practices Endpoint management and identity services Microsoft server and desktop technologies Why Quorum? At Quorum, our people are our biggest strength. As an employee-owned business , every member of the team contributes to our success. We invest heavily in our people, encourage continuous learning and have built a collaborative culture where careers flourish. When you join Quorum, you'll enjoy: Competitive salary Annual performance bonus opportunities Employee-owned business with a collaborative culture Private healthcare Contributory pension Buy and sell annual leave scheme Home broadband paid for Dedicated annual technical training budget Microsoft certification bonuses Ongoing learning and career development Award-winning family-friendly and flexible working culture High employee retention and genuine work-life balance Join a team that loves technology If you're passionate about delivering exceptional customer service, building lasting client relationships and working alongside some of Scotland's leading Microsoft specialists, we'd love to hear from you. Apply today and help shape the future of managed services at Quorum.

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover South West London. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Jaguar Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

A leading national accountancy and business advisory firm is looking to recruit an Audit Semi-Senior / Senior to join its growing team. Working with a varied portfolio of SMEs, owner-managed businesses and larger corporate clients, this is an excellent opportunity to join a well-established firm offering genuine career progression, ongoing professional development and exposure to a broad range of industries. Whether you are an Audit Semi-Senior looking to progress or an experienced Audit Senior seeking a fresh challenge, this firm can offer a supportive environment and excellent long-term career opportunities. Main Responsibilities The successful candidate will support the delivery of audit assignments for a varied client portfolio, working closely with Managers and Partners while building strong client relationships and ensuring work is completed to a high professional standard. Planning and completing audit assignments for a varied client portfolio • Carrying out audit fieldwork and substantive testing • Preparing audit files and statutory accounts • Identifying audit risks and reporting findings to Managers and Partners • Liaising with clients throughout the audit process • Supporting and mentoring junior team members where appropriate • Ensuring work is completed in accordance with UK auditing standards Benefits Include Competitive salary dependent on experience • Hybrid and flexible working • ACA / ACCA study support where applicable • Company pension scheme • Generous holiday allowance plus bank holidays • Ongoing training and career progression If you are an Audit Semi-Senior or Audit Senior looking to join a leading national accountancy practice offering excellent career progression, a varied client portfolio and a supportive team environment, this could be the ideal next step in your career.

The SEMH Outreach Service is led by the Behaviour and Inclusion Consultant. The team is being developed to include two primary SEMH Outreach Advisors and two secondary SEMH Outreach Advisors, two Family Support Practitioners with one focused on primary and one on secondary, two SEMH Support Officers with one focused on primary and one on secondary, and a Data Analyst. The service is developing in line with national SEND and Alternative Provision reform, with a stronger emphasis on early intervention, ordinarily available inclusive practice, multi-agency working and strengthening capacity within mainstream schools so that children and young people receive the right support, in the right place, at the right time. You will be part of a service that supports settings to deliver quality teaching, timely intervention and sustainable whole-school approaches that improve outcomes for vulnerable children and young people with SEMH needs and behaviour that challenges in our vibrant and diverse borough. The role will contribute to the local delivery of Experts at Hand, Lambeths model for timely access to specialist SEMH advice and support, by helping schools to access and apply advice quickly, coordinate preventative support and embed effective strategies before needs escalate. You will work in a multi-professional way with the EHCP team, childrens social care, educational psychologists, the Inclusion team, health and mental health colleagues, alternative provision, other educational support services and families. This is an opportunity to shape a developing local authority model that strengthens early identification of SEMH needs, improves attendance and engagement, reduces suspensions and permanent exclusions, and helps schools build confidence, skill and resilience in meeting needs within mainstream settings. Job Purpose To work across educational settings within Lambeth to improve the standard of teaching, learning and inclusion for pupils, and to develop early intervention programmes and resources for pupils with SEMH needs or who are at risk of exclusion. To contribute to the development and delivery of Lambeths Experts at Hand model for SEMH by coordinating access to specialist advice, supporting schools to identify unmet needs earlier, and ensuring that practical strategies are embedded in everyday classroom and whole-school practice. To work collaboratively with local authority officers so that pupils with complex needs referred through the Fair Access Panel or alternative education pathways receive quality teaching, targeted intervention and coordinated support. To strengthen school capacity by developing behaviour and SEMH strategies and delivering training for staff across Lambeth settings. To build the capacity of school leaders, SENCOs, inclusion leads and pastoral teams to deliver evidence-informed SEMH support, reduce reliance on crisis responses and strengthen ordinarily available provision across the local authority. To support a caseload of pupils with SEMH needs or behavioural challenges. To develop and maintain effective networks with school staff responsible for behaviour, SEMH and inclusion, supporting the embedding of good practice and sustainable capacity in local schools. To facilitate school-to-school support, build capacity and raise standards by developing behaviour and inclusion networks that enable good practice to be shared across Lambeth. To support networks by working collaboratively with schools, professionals and families. To develop and support educational pathways that promote successful transition, reintegration and preparation for adulthood. To deliver a behaviour and SEMH CPD programme for school staff and work collaboratively with school support services. To support schools to review behaviour, SEMH and inclusion policies and practice, using evidence-informed reflection, coaching and development planning. Responsibilities This job description is intended as a guide and is not an exhaustive list of the duties and responsibilities of the role. Duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. If you are interested in this role please send your updated CV in the first instance.

SERVICE ADVISOR Location: Cirencester Salary: Up to £29,000 Basic Salary OTE £36,000 Hours: Monday to Friday, 8:00am - 5:30pm 1 in 3 Saturdays, 8:30am - 12:30pm Job Type: Full-Time, Permanent Looking for a role where your customer service skills are recognised, your earning potential is rewarded, and your career can continue to progress? If you're an experienced Service Advisor or a customer-focused professional looking to build a career within the automotive industry, this is a fantastic opportunity to join a successful and supportive dealership. Offering a competitive salary, achievable bonus, excellent employee benefits, and ongoing development, you'll become part of a business that genuinely invests in its people and promotes from within. Working as the first point of contact for customers, you'll play a vital role in delivering an outstanding aftersales experience while helping to ensure the smooth day-to-day running of the service department. WHAT'S IN IT FOR YOU? Up to £29,000 Basic Salary OTE £36,000 31 Days Holiday (Including Bank Holidays) Company Pension Contribution Annual Company Events Bespoke Induction & Development Training Career Progression Opportunities Staff Discounts on Vehicle Purchases and Servicing Death in Service Benefit Free Eye Tests, Dental & Therapy Treatments Employee Discount Scheme Free Flu Jabs Referral Programme Supportive Team Environment Full-Time, Permanent Position THE ROLE As a Service Advisor, you'll be responsible for delivering an exceptional customer journey from initial booking through to vehicle collection while ensuring the service department operates efficiently. Key responsibilities include: Booking customer vehicles in for servicing, maintenance, and repairs Preparing job cards ahead of customer appointments Acting as the main point of contact between customers and the workshop Providing regular customer updates throughout the repair process Advising customers of any additional work required and associated costs Liaising with Vehicle Technicians to ensure efficient workshop loading Preparing invoices and ensuring all documentation is completed accurately Upselling additional work, service plans, and aftersales products Following up with customers after collection to ensure complete satisfaction Handling customer queries and resolving concerns professionally Achieving customer satisfaction and monthly product sales targets ABOUT YOU We're keen to hear from candidates who can demonstrate: Previous experience as a Service Advisor is preferred, although candidates with at least two years' customer-facing experience in a retail or service environment will also be considered Experience within the automotive industry is advantageous A proven ability to deliver exceptional customer service Experience of upselling products or services and working towards targets Excellent communication and organisational skills A positive, proactive, and team-focused attitude Full UK Manual Driving Licence Alternative job titles may include: Service Advisor, Senior Service Advisor, Aftersales Advisor, Customer Service Advisor, Service Reception Advisor or Automotive Service Advisor. APPLY TODAY This is an excellent opportunity to join a dealership that values outstanding customer service, rewards success, and provides genuine opportunities for career development within a supportive and professional working environment. If you're an experienced Service Advisor or a customer-focused individual looking to take the next step in your automotive career, we'd love to hear from you. Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Service Advisor opportunity, quoting job reference 54300

We are recruiting for an experienced Admin / HR Advisor to join a growing organisation based in Aylesbury, Buckinghamshire . This is a varied, hands-on role combining HR support, administration and process improvement . You will act as a key point of contact for employees and managers, supporting the full employee lifecycle and ensuring effective HR processes are maintained. Key Responsibilities: Provide HR advice and support to employees and managers Support employee relations, absence management and performance processes Maintain HR policies, procedures and confidential employee records Support recruitment, onboarding and new starter processes Assist with payroll, training records and compliance requirements Improve HR processes and documentation Provide general administrative support to ensure smooth operations About You: You will be an organised and proactive HR professional with: Previous HR experience and strong administration skills Knowledge of UK employment law and HR best practice Excellent communication and attention to detail Ability to manage multiple priorities independently Experience with HR systems and Microsoft Office A CIPD qualification would be advantageous but is not essential. This is a great opportunity for an HR professional looking for a varied role where you can take ownership, support employees and make a real impact within a growing organisation. Apply today for immediate consideration.

Service Advisor £30,000 Basic Salary £38,400 OTE Monday to Friday 8:00am 6:00pm Saturday 8:00am 2:00pm Permanent Full Time Our client, a busy and successful main dealership, is looking to recruit an experienced Service Advisor to join their Aftersales team. This is an excellent opportunity for a customer-focused automotive professional who enjoys delivering outstanding service, building strong customer relationships, and working within a fast-paced dealership environment. What's on Offer? £30,000 Basic Salary £38,400 OTE (£8,400 Bonus at 100% Performance) Established and successful Aftersales department Ongoing training and development opportunities Long-term career progression within a growing business Duties & Responsibilities Acting as the main point of contact for customers throughout the service and repair process. Booking vehicles into the workshop for servicing, maintenance and repair work. Keeping customers updated on vehicle progress and managing expectations. Liaising closely with Technicians and Workshop Control to ensure efficient workflow. Preparing estimates, service documentation and invoices. Identifying opportunities for additional repair work and upselling where appropriate. Delivering exceptional customer service to encourage repeat business and customer loyalty. Ensuring all administration is completed accurately and efficiently. Your Background & Skills Minimum 3 years' experience as a Service Advisor within the motor trade. Strong customer service and relationship-building skills. Excellent communication and organisational abilities. Ability to work effectively in a busy, target-driven environment. Professional, positive and customer-focused approach. Strong attention to detail and administration skills. Full UK Driving Licence preferred. Why Apply? Competitive basic salary and achievable bonus structure. Join a busy and established dealership operation. Work alongside an experienced and supportive Aftersales team. Genuine opportunity for long-term career development. If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you. Apply today with your CV for immediate consideration.