HSEQ Specialist Location: Southampton Hours: Monday - Friday, 8:00am - 4:30pm Salary: 35000 We're currently recruiting for an HSEQ Specialist to support operations at a busy Southampton-based logistics terminal. This is a great opportunity for someone with a strong health & safety, compliance, or quality background to develop their experience in a fast-paced, regulated environment. The Role You'll work closely with the HSEQ Manager to support all aspects of Health, Safety, Environment and Quality across the site. This role combines administration, auditing, compliance, and operational support, helping to ensure the business maintains high standards and meets ISO requirements. Key Responsibilities Support the HSEQ Manager with day-to-day HSEQ activities. Carry out internal audits and active monitoring across departments and facilities. Assist with internal and external ISO audits, including ISO 9001, ISO 14001 and ISO 45001. Maintain and update SOPs, risk assessments, QCPs and safe systems of work. Produce reports on KPIs, incidents, fuel usage, claims and compliance data. Input and manage HSEQ data using Excel and internal systems. Support incident reporting, investigations and legal documentation. Assist with environmental monitoring and utility usage reporting. Help maintain claims, insurance and compliance records. Provide general administrative support to the HSEQ function. Act as a positive ambassador for HSEQ standards across the business. About You Previous experience in an HSEQ, compliance, safety, or quality-focused role. Strong administration and organisational skills. Confident using Microsoft Office, particularly Excel. Excellent written and verbal communication skills. High attention to detail and accuracy. Able to manage multiple priorities and work to deadlines. Proactive, flexible, and able to work effectively under pressure. Essential Requirements A recognised Health & Safety, Environmental or Quality qualification. Full UK driving licence. Fluent English, written and spoken. NEBOSH qualification. IOSH membership. ISO auditing experience. What You'll Get Opportunity to work within a global logistics organisation. Exposure to ISO-certified environments and audits. Valuable experience in a fast-paced operational setting. The chance to develop your HSEQ career in a supportive team. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 02, 2026
Full time
HSEQ Specialist Location: Southampton Hours: Monday - Friday, 8:00am - 4:30pm Salary: 35000 We're currently recruiting for an HSEQ Specialist to support operations at a busy Southampton-based logistics terminal. This is a great opportunity for someone with a strong health & safety, compliance, or quality background to develop their experience in a fast-paced, regulated environment. The Role You'll work closely with the HSEQ Manager to support all aspects of Health, Safety, Environment and Quality across the site. This role combines administration, auditing, compliance, and operational support, helping to ensure the business maintains high standards and meets ISO requirements. Key Responsibilities Support the HSEQ Manager with day-to-day HSEQ activities. Carry out internal audits and active monitoring across departments and facilities. Assist with internal and external ISO audits, including ISO 9001, ISO 14001 and ISO 45001. Maintain and update SOPs, risk assessments, QCPs and safe systems of work. Produce reports on KPIs, incidents, fuel usage, claims and compliance data. Input and manage HSEQ data using Excel and internal systems. Support incident reporting, investigations and legal documentation. Assist with environmental monitoring and utility usage reporting. Help maintain claims, insurance and compliance records. Provide general administrative support to the HSEQ function. Act as a positive ambassador for HSEQ standards across the business. About You Previous experience in an HSEQ, compliance, safety, or quality-focused role. Strong administration and organisational skills. Confident using Microsoft Office, particularly Excel. Excellent written and verbal communication skills. High attention to detail and accuracy. Able to manage multiple priorities and work to deadlines. Proactive, flexible, and able to work effectively under pressure. Essential Requirements A recognised Health & Safety, Environmental or Quality qualification. Full UK driving licence. Fluent English, written and spoken. NEBOSH qualification. IOSH membership. ISO auditing experience. What You'll Get Opportunity to work within a global logistics organisation. Exposure to ISO-certified environments and audits. Valuable experience in a fast-paced operational setting. The chance to develop your HSEQ career in a supportive team. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Logistics & Customer Coordinator Location: Twyford, Hampshire Pay: 13.50 per hour Hours: Monday to Friday, 8:30am - 5:00pm We're seeking a Logistics & Customer Coordinator to join a growing and values-led business based in Twyford. This role is ideal for someone who thrives in a busy logistics environment, enjoys variety in their day, and takes pride in delivering excellent service to customers and colleagues alike. Purpose of the Role The Logistics & Customer Coordinator plays a key part in supporting daily operations, ensuring smooth delivery processes, accurate administration, and outstanding customer service. Working closely with the Customer Services Manager, you'll help maintain the business's strong reputation for quality and reliability while contributing positively to team morale and efficiency. What We're Looking For We're looking for someone with drive, motivation, and plenty of common sense , someone who enjoys problem-solving, takes initiative, and delivers first-class customer service . You'll be a good communicator who can think on your feet and work effectively in a fast-paced environment. Key Responsibilities Manage day-to-day logistics and customer service activities in line with company procedures. Deliver outstanding customer service at every stage of the process. Handle inbound calls and sales enquiries, process orders, and plan efficient delivery routes. Organise vehicle loading, maintain customer and order data using SAP, and assist with stock coordination. Liaise with the Sales, Accounts, and Operations teams to resolve queries promptly. Keep product knowledge up to date and inform customers of new products and developments. Support with basic bookkeeping tasks and assist with deliveries when required. Follow Health & Safety procedures, reporting any issues as needed. Collaborate with other departments and communicate clearly via phone, email, and meetings. Skills & Experience Experience in logistics, warehouse administration, or a similar role. Knowledge of logistics or transport management systems (SAP experience an advantage). Basic accounting knowledge and confidence with data entry. Excellent organisational and time-management skills. Strong communication and customer service skills. Personal Attributes Driven, reliable, and proactive, with strong problem-solving skills. A team player who values collaboration, continuous improvement, and great service. Committed to ethical working and upholding company values. Working Hours This is a full-time position , working Monday to Friday, 8:30am - 5:00pm , with the occasional bank holiday or weekend shift. Flexibility is required to cover an early shift (AM) when needed. This is a fantastic opportunity for someone ready to make a difference in a fast-moving logistics team and grow with a company that values its people, customers, and community. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 02, 2026
Full time
Logistics & Customer Coordinator Location: Twyford, Hampshire Pay: 13.50 per hour Hours: Monday to Friday, 8:30am - 5:00pm We're seeking a Logistics & Customer Coordinator to join a growing and values-led business based in Twyford. This role is ideal for someone who thrives in a busy logistics environment, enjoys variety in their day, and takes pride in delivering excellent service to customers and colleagues alike. Purpose of the Role The Logistics & Customer Coordinator plays a key part in supporting daily operations, ensuring smooth delivery processes, accurate administration, and outstanding customer service. Working closely with the Customer Services Manager, you'll help maintain the business's strong reputation for quality and reliability while contributing positively to team morale and efficiency. What We're Looking For We're looking for someone with drive, motivation, and plenty of common sense , someone who enjoys problem-solving, takes initiative, and delivers first-class customer service . You'll be a good communicator who can think on your feet and work effectively in a fast-paced environment. Key Responsibilities Manage day-to-day logistics and customer service activities in line with company procedures. Deliver outstanding customer service at every stage of the process. Handle inbound calls and sales enquiries, process orders, and plan efficient delivery routes. Organise vehicle loading, maintain customer and order data using SAP, and assist with stock coordination. Liaise with the Sales, Accounts, and Operations teams to resolve queries promptly. Keep product knowledge up to date and inform customers of new products and developments. Support with basic bookkeeping tasks and assist with deliveries when required. Follow Health & Safety procedures, reporting any issues as needed. Collaborate with other departments and communicate clearly via phone, email, and meetings. Skills & Experience Experience in logistics, warehouse administration, or a similar role. Knowledge of logistics or transport management systems (SAP experience an advantage). Basic accounting knowledge and confidence with data entry. Excellent organisational and time-management skills. Strong communication and customer service skills. Personal Attributes Driven, reliable, and proactive, with strong problem-solving skills. A team player who values collaboration, continuous improvement, and great service. Committed to ethical working and upholding company values. Working Hours This is a full-time position , working Monday to Friday, 8:30am - 5:00pm , with the occasional bank holiday or weekend shift. Flexibility is required to cover an early shift (AM) when needed. This is a fantastic opportunity for someone ready to make a difference in a fast-moving logistics team and grow with a company that values its people, customers, and community. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Senior Reward Analyst We're partnering with a well-known business on the search for a Senior Reward Analyst to join their People team. Reporting into the Reward & Benefits Manager, this role will play a key part in supporting upcoming pay and bonus activity, working closely with People Partners and wider group teams click apply for full job details
Aug 02, 2026
Full time
Senior Reward Analyst We're partnering with a well-known business on the search for a Senior Reward Analyst to join their People team. Reporting into the Reward & Benefits Manager, this role will play a key part in supporting upcoming pay and bonus activity, working closely with People Partners and wider group teams click apply for full job details
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Aug 02, 2026
Full time
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Ready to take ownership of the numbers behind a growing manufacturing operation? This Cost Accountant role offers the opportunity to become a key part of the finance team, providing the insight and challenge needed to drive better commercial and operational decisions.You'll play a pivotal role in understanding product costs, analysing manufacturing variances, supporting stock and WIP valuation, and uncovering opportunities to improve profitability. Working closely with operational leaders across the business, you'll go beyond reporting the numbers by investigating what is driving performance and helping shape future decisions.With hybrid working (3/2 split), a flexible working pattern with early starts and finishes, and a strong benefits package, this is a role for someone who wants to be close to the operation, influence change and make a tangible impact rather than simply produce reports. Reporting to the Group Finance Manager, you will be responsible for: Own and maintain the manufacturing cost accounting process, providing accurate insight into production costs, margins and operational performance Manage standard costing processes, including setting, reviewing and updating product costs to ensure they accurately reflect material, labour and overhead assumptions Perform detailed variance analysis across manufacturing operations, investigating price, usage, labour and efficiency variances to identify root causes and improvement opportunities Analyse stock and work-in-progress (WIP) valuations, ensuring inventory is accurately reflected within the financial statements and highlighting risks or anomalies to the wider business Provide product and customer profitability analysis, supporting decision-making around pricing, margin improvement and commercial performance Interrogate ERP systems and operational data to identify trends, discrepancies and opportunities to improve financial and operational performance Work closely with manufacturing, supply chain and operational teams to understand cost drivers and translate financial data into meaningful business insight What you will need: Qualified accountant (ACA, ACCA, CIMA) or finalist, with experience in a similar role (Cost Accountant, Manufacturing Management Accountant, Finance Analyst, Finance Business Partner, Commercial Accountant) within manufacturing set ups Strong business partnering skills and a proactive, solutions-focused approach Advanced Excel skills, with experience in Power BI (ideal) Adaptability, drive, and a genuine appetite for change and improvement Experience working with multiple systems and large data sets What you will get: 29 days holiday - option to buy up to 1 week of holiday annually Healthcare and cash plan Company Bonus Death in service benefit (4x salary) 5% employer pension contribution (salary sacrifice) Enhanced maternity and paternity pay EV car scheme, cycle to work, and home & tech salary sacrifice options Hybrid and flexible working hours Onsite parking If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.
Aug 02, 2026
Full time
Ready to take ownership of the numbers behind a growing manufacturing operation? This Cost Accountant role offers the opportunity to become a key part of the finance team, providing the insight and challenge needed to drive better commercial and operational decisions.You'll play a pivotal role in understanding product costs, analysing manufacturing variances, supporting stock and WIP valuation, and uncovering opportunities to improve profitability. Working closely with operational leaders across the business, you'll go beyond reporting the numbers by investigating what is driving performance and helping shape future decisions.With hybrid working (3/2 split), a flexible working pattern with early starts and finishes, and a strong benefits package, this is a role for someone who wants to be close to the operation, influence change and make a tangible impact rather than simply produce reports. Reporting to the Group Finance Manager, you will be responsible for: Own and maintain the manufacturing cost accounting process, providing accurate insight into production costs, margins and operational performance Manage standard costing processes, including setting, reviewing and updating product costs to ensure they accurately reflect material, labour and overhead assumptions Perform detailed variance analysis across manufacturing operations, investigating price, usage, labour and efficiency variances to identify root causes and improvement opportunities Analyse stock and work-in-progress (WIP) valuations, ensuring inventory is accurately reflected within the financial statements and highlighting risks or anomalies to the wider business Provide product and customer profitability analysis, supporting decision-making around pricing, margin improvement and commercial performance Interrogate ERP systems and operational data to identify trends, discrepancies and opportunities to improve financial and operational performance Work closely with manufacturing, supply chain and operational teams to understand cost drivers and translate financial data into meaningful business insight What you will need: Qualified accountant (ACA, ACCA, CIMA) or finalist, with experience in a similar role (Cost Accountant, Manufacturing Management Accountant, Finance Analyst, Finance Business Partner, Commercial Accountant) within manufacturing set ups Strong business partnering skills and a proactive, solutions-focused approach Advanced Excel skills, with experience in Power BI (ideal) Adaptability, drive, and a genuine appetite for change and improvement Experience working with multiple systems and large data sets What you will get: 29 days holiday - option to buy up to 1 week of holiday annually Healthcare and cash plan Company Bonus Death in service benefit (4x salary) 5% employer pension contribution (salary sacrifice) Enhanced maternity and paternity pay EV car scheme, cycle to work, and home & tech salary sacrifice options Hybrid and flexible working hours Onsite parking If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.
Annual salary: up to £43,000.00 Performance Analyst Location: Basingstoke Salary: £43,000 per annum Full time, 37.5 hours per week, Monday to Friday, 8.30am - 5pm. We provide Housing Management services right across the UK. We work in partnership with Central and Local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are seeking a highly organised and analytical Performance Analyst to join our team in Basingstoke. This is an excellent opportunity for an individual with strong reporting and data analysis skills who enjoys turning complex information into meaningful insights that support operational performance and business objectives. In this role, you will be responsible for producing reports, analysing performance data, supporting client reporting requirements and responding to ad hoc information requests. You will work closely with operational teams and colleagues across the business to provide valuable insight, identify trends and support continuous improvement initiatives. As a Performance Analyst, you will provide analysis and reporting solutions for operational teams using a range of reporting tools and systems. You will act as a key link between operational management and IT development teams, ensuring business requirements are translated into effective reporting and technology solutions. Key responsibilities include: Specification and delivery of regular and ad hoc reporting to clients and senior managers Analyse business requirements and propose effective business solutions Support business process reviews, data management and system improvements Act as the interface between operational teams, clients and IT developers Produce intelligent analysis of performance indicators, trends and observations Support continuous improvement initiatives through data-led insight Collaborate with operational teams to optimise IT support and reporting capability Build and maintain effective relationships with clients, partners and suppliers Support development and service desk teams with issue resolution Undertake ad hoc projects and provide support across wider teams when required Role Criteria: Excellent communication skills Strong Excel skills and experience working with data and reporting tools Proven reporting and analytical skills Experience working within an office-based environment Background within the property or housing sector Ability to identify trends and provide meaningful business insight Approach work with initiative and a proactive problem-solving mindset Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Aug 01, 2026
Full time
Annual salary: up to £43,000.00 Performance Analyst Location: Basingstoke Salary: £43,000 per annum Full time, 37.5 hours per week, Monday to Friday, 8.30am - 5pm. We provide Housing Management services right across the UK. We work in partnership with Central and Local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are seeking a highly organised and analytical Performance Analyst to join our team in Basingstoke. This is an excellent opportunity for an individual with strong reporting and data analysis skills who enjoys turning complex information into meaningful insights that support operational performance and business objectives. In this role, you will be responsible for producing reports, analysing performance data, supporting client reporting requirements and responding to ad hoc information requests. You will work closely with operational teams and colleagues across the business to provide valuable insight, identify trends and support continuous improvement initiatives. As a Performance Analyst, you will provide analysis and reporting solutions for operational teams using a range of reporting tools and systems. You will act as a key link between operational management and IT development teams, ensuring business requirements are translated into effective reporting and technology solutions. Key responsibilities include: Specification and delivery of regular and ad hoc reporting to clients and senior managers Analyse business requirements and propose effective business solutions Support business process reviews, data management and system improvements Act as the interface between operational teams, clients and IT developers Produce intelligent analysis of performance indicators, trends and observations Support continuous improvement initiatives through data-led insight Collaborate with operational teams to optimise IT support and reporting capability Build and maintain effective relationships with clients, partners and suppliers Support development and service desk teams with issue resolution Undertake ad hoc projects and provide support across wider teams when required Role Criteria: Excellent communication skills Strong Excel skills and experience working with data and reporting tools Proven reporting and analytical skills Experience working within an office-based environment Background within the property or housing sector Ability to identify trends and provide meaningful business insight Approach work with initiative and a proactive problem-solving mindset Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
Aug 01, 2026
Contractor
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
Reward Analyst We're partnering with a well-known business on the search for a Reward Analyst to join their People team. Reporting into the Reward & Benefits Manager, this role will play a key part in supporting upcoming pay and bonus activity, working closely with People Partners and wider group teams click apply for full job details
Aug 01, 2026
Full time
Reward Analyst We're partnering with a well-known business on the search for a Reward Analyst to join their People team. Reporting into the Reward & Benefits Manager, this role will play a key part in supporting upcoming pay and bonus activity, working closely with People Partners and wider group teams click apply for full job details
Finance Officer Pay: 15.84ph Location: SW1, Hybrid working 1 day in office per week. Monday - Friday About the Role: As a Finance Officer, you will play a key part in supporting various operational and non-operational teams by managing budgets, forecasts, and accruals. You will ensure that financial processes run smoothly and that the right financial information is available to aid effective resource management. Key Responsibilities: Utilise Oracle Fusion (ERP) to accurately register and process supplier invoices and staff expenses. Manage the weekly payment run, ensuring that all invoices are batched for payment. Address supplier queries and reconcile accounts to maintain accurate records. Conduct bank reconciliations and ensure timely entry of bank transactions. Post month-end journals for accurate reporting and effective financial management. Collaborate with the Finance Manager to perform balance sheet reconciliations and resolve any discrepancies. Provide training and support to non-finance users on the ERP system and expense processes. Maintain strong relationships with internal and external stakeholders to foster effective collaboration. Essential Experience: Proven experience in processing and paying invoices and expenses. Strong communication skills and a commitment to excellent customer service. Familiarity with financial processes and the ability to engage effectively with stakeholders. Desirable Experience: Experience working with ERP systems. A proactive approach to supporting internal and external clients. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 01, 2026
Seasonal
Finance Officer Pay: 15.84ph Location: SW1, Hybrid working 1 day in office per week. Monday - Friday About the Role: As a Finance Officer, you will play a key part in supporting various operational and non-operational teams by managing budgets, forecasts, and accruals. You will ensure that financial processes run smoothly and that the right financial information is available to aid effective resource management. Key Responsibilities: Utilise Oracle Fusion (ERP) to accurately register and process supplier invoices and staff expenses. Manage the weekly payment run, ensuring that all invoices are batched for payment. Address supplier queries and reconcile accounts to maintain accurate records. Conduct bank reconciliations and ensure timely entry of bank transactions. Post month-end journals for accurate reporting and effective financial management. Collaborate with the Finance Manager to perform balance sheet reconciliations and resolve any discrepancies. Provide training and support to non-finance users on the ERP system and expense processes. Maintain strong relationships with internal and external stakeholders to foster effective collaboration. Essential Experience: Proven experience in processing and paying invoices and expenses. Strong communication skills and a commitment to excellent customer service. Familiarity with financial processes and the ability to engage effectively with stakeholders. Desirable Experience: Experience working with ERP systems. A proactive approach to supporting internal and external clients. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Work Planning Project Manager Location: Warwick Hybrid/Remote Contract Type: 6 months Overview We are seeking an experienced Work Planning Project Manager to play a pivotal role in a major planning transformation programme. This position will act as the delivery engine behind the programme, ensuring strategic objectives are translated into executable plans and delivered effectively across multiple workstreams. Working closely with the Programme Lead, you will take ownership of programme planning, mobilisation, governance, stakeholder coordination, and delivery tracking. The role requires a highly organised and proactive professional who can drive accountability, maintain momentum, and ensure successful delivery in a complex transformation environment. Key Responsibilities Programme Planning Develop, maintain, and manage integrated programme plans across multiple workstreams. Translate strategic objectives into actionable delivery plans and work packages. Define milestones, dependencies, critical paths, and key delivery outcomes. Coordinate activities across teams to ensure alignment and successful execution. Develop delivery approaches aligned with Lean Portfolio Management and SAFe Agile principles. Maintain programme roadmaps and implementation plans. Delivery Management Monitor progress against agreed commitments, milestones, and deliverables. Identify risks, issues, dependencies, and potential delivery challenges. Drive actions through to completion by proactively engaging stakeholders. Hold workstream leads accountable for agreed actions and commitments. Escalate delivery concerns where appropriate and facilitate timely resolution. Ensure delivery remains focused on achieving measurable business outcomes. Governance and Reporting Coordinate programme governance activities and forums. Organise steering committees, working groups, and leadership review meetings. Maintain RAID logs and ensure effective management of risks, assumptions, issues, and dependencies. Track actions, decisions, and commitments through to completion. Prepare concise, high-quality reporting materials for senior leadership and executive stakeholders. Stakeholder Management Act as a central coordination point across the programme. Build strong working relationships with senior stakeholders, project teams, and delivery leads. Facilitate collaboration and alignment across functions and departments. Manage interdependencies across projects and initiatives. Influence stakeholders constructively to drive delivery and accountability. Transformation Delivery Support the mobilisation and implementation of pilots, experiments, and improvement initiatives. Coordinate readiness and implementation activities. Ensure outputs from workshops, discovery sessions, and design activities are translated into action. Drive the execution of agreed transformation initiatives and process improvements. Benefits Realisation Monitor and track programme outcomes, benefits, and value delivery. Support the development of business cases and benefits tracking frameworks. Ensure delivery activities remain aligned to strategic objectives and measurable outcomes. Provide visibility of programme performance and achievement against transformation goals. Experience Essential Significant experience delivering complex programmes and projects. Strong planning, scheduling, and organisational skills. Experience using Jira and Microsoft 365 Planner. Proven ability to manage and influence stakeholders at multiple levels. Experience coordinating multiple workstreams within a transformation or change environment. Strong experience maintaining integrated plans, RAID logs, and governance processes. Excellent written and verbal communication skills. Confidence in constructively challenging stakeholders to drive accountability and results. Exceptional attention to detail and follow-through. Desirable Experience supporting business transformation programmes. Experience within utilities, infrastructure, engineering, or large-scale project environments. Experience operating within matrix organisations. Change management and adoption experience. Knowledge of Agile, Waterfall, and hybrid delivery methodologies. Familiarity with Lean Portfolio Management and SAFe frameworks. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Aug 01, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Work Planning Project Manager Location: Warwick Hybrid/Remote Contract Type: 6 months Overview We are seeking an experienced Work Planning Project Manager to play a pivotal role in a major planning transformation programme. This position will act as the delivery engine behind the programme, ensuring strategic objectives are translated into executable plans and delivered effectively across multiple workstreams. Working closely with the Programme Lead, you will take ownership of programme planning, mobilisation, governance, stakeholder coordination, and delivery tracking. The role requires a highly organised and proactive professional who can drive accountability, maintain momentum, and ensure successful delivery in a complex transformation environment. Key Responsibilities Programme Planning Develop, maintain, and manage integrated programme plans across multiple workstreams. Translate strategic objectives into actionable delivery plans and work packages. Define milestones, dependencies, critical paths, and key delivery outcomes. Coordinate activities across teams to ensure alignment and successful execution. Develop delivery approaches aligned with Lean Portfolio Management and SAFe Agile principles. Maintain programme roadmaps and implementation plans. Delivery Management Monitor progress against agreed commitments, milestones, and deliverables. Identify risks, issues, dependencies, and potential delivery challenges. Drive actions through to completion by proactively engaging stakeholders. Hold workstream leads accountable for agreed actions and commitments. Escalate delivery concerns where appropriate and facilitate timely resolution. Ensure delivery remains focused on achieving measurable business outcomes. Governance and Reporting Coordinate programme governance activities and forums. Organise steering committees, working groups, and leadership review meetings. Maintain RAID logs and ensure effective management of risks, assumptions, issues, and dependencies. Track actions, decisions, and commitments through to completion. Prepare concise, high-quality reporting materials for senior leadership and executive stakeholders. Stakeholder Management Act as a central coordination point across the programme. Build strong working relationships with senior stakeholders, project teams, and delivery leads. Facilitate collaboration and alignment across functions and departments. Manage interdependencies across projects and initiatives. Influence stakeholders constructively to drive delivery and accountability. Transformation Delivery Support the mobilisation and implementation of pilots, experiments, and improvement initiatives. Coordinate readiness and implementation activities. Ensure outputs from workshops, discovery sessions, and design activities are translated into action. Drive the execution of agreed transformation initiatives and process improvements. Benefits Realisation Monitor and track programme outcomes, benefits, and value delivery. Support the development of business cases and benefits tracking frameworks. Ensure delivery activities remain aligned to strategic objectives and measurable outcomes. Provide visibility of programme performance and achievement against transformation goals. Experience Essential Significant experience delivering complex programmes and projects. Strong planning, scheduling, and organisational skills. Experience using Jira and Microsoft 365 Planner. Proven ability to manage and influence stakeholders at multiple levels. Experience coordinating multiple workstreams within a transformation or change environment. Strong experience maintaining integrated plans, RAID logs, and governance processes. Excellent written and verbal communication skills. Confidence in constructively challenging stakeholders to drive accountability and results. Exceptional attention to detail and follow-through. Desirable Experience supporting business transformation programmes. Experience within utilities, infrastructure, engineering, or large-scale project environments. Experience operating within matrix organisations. Change management and adoption experience. Knowledge of Agile, Waterfall, and hybrid delivery methodologies. Familiarity with Lean Portfolio Management and SAFe frameworks. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
We're looking for a Quality Manager to join a brilliant Warwick based business. Salary: £35,000-£45,000 Working pattern: full time 4 days on site, 1 day working from home The role oversees quality risk, compliance and customer escalations, driving corrective actions and continuous improvement across the organisation. Working closely with customer facing technical teams, Product Management, Group functions and production, the Quality Manager acts as the primary internal point of contact for technical product and quality queries, providing technical quality expertise and supporting effective issue resolution. The role also leads quality performance monitoring, product compliance activities, reporting, governance and communication to maintain high standards of product quality and customer satisfaction. - Develop and maintain quality processes aligned with Group standards and UK business requirements. - Lead the management of quality issues, assessing risk, coordinating investigations and ensuring appropriate corrective and preventive actions are implemented. - Act as the primary point of contact for escalated quality concerns, managing customer communications, field actions and recalls where required. - Drive resolution of quality issues through effective collaboration with internal teams, Group functions and external stakeholders. - Monitor quality performance, analyse trends and lead continuous improvement initiatives to reduce recurring issues and improve customer experience. - Produce quality KPI reporting and chair regular quality review meetings to track issues, actions, risks and financial exposure. - Ensure accurate records are maintained for all quality incidents, investigations and corrective actions. - Manage quality and compliance activities, including attending association meetings, product approvals, certifications, testing programmes and regulatory requirements. - Support stock inspections, quality alerts, product rework programmes and product fitness for sale assessments. - Provide technical quality support to Sales, Aftersales and Customer Service teams, resolving product related queries and supporting customer issue resolution. - Support the development of technical documentation, training materials and quality guidance across the business. - Act as the primary internal contact for technical product and quality queries, supporting customer-facing teams and escalating complex issues where required. - Conduct customer and site visits as required to investigate and resolve complex quality concerns. - Promote a culture of quality, accountability and continuous improvement throughout the organisation.
Aug 01, 2026
Full time
We're looking for a Quality Manager to join a brilliant Warwick based business. Salary: £35,000-£45,000 Working pattern: full time 4 days on site, 1 day working from home The role oversees quality risk, compliance and customer escalations, driving corrective actions and continuous improvement across the organisation. Working closely with customer facing technical teams, Product Management, Group functions and production, the Quality Manager acts as the primary internal point of contact for technical product and quality queries, providing technical quality expertise and supporting effective issue resolution. The role also leads quality performance monitoring, product compliance activities, reporting, governance and communication to maintain high standards of product quality and customer satisfaction. - Develop and maintain quality processes aligned with Group standards and UK business requirements. - Lead the management of quality issues, assessing risk, coordinating investigations and ensuring appropriate corrective and preventive actions are implemented. - Act as the primary point of contact for escalated quality concerns, managing customer communications, field actions and recalls where required. - Drive resolution of quality issues through effective collaboration with internal teams, Group functions and external stakeholders. - Monitor quality performance, analyse trends and lead continuous improvement initiatives to reduce recurring issues and improve customer experience. - Produce quality KPI reporting and chair regular quality review meetings to track issues, actions, risks and financial exposure. - Ensure accurate records are maintained for all quality incidents, investigations and corrective actions. - Manage quality and compliance activities, including attending association meetings, product approvals, certifications, testing programmes and regulatory requirements. - Support stock inspections, quality alerts, product rework programmes and product fitness for sale assessments. - Provide technical quality support to Sales, Aftersales and Customer Service teams, resolving product related queries and supporting customer issue resolution. - Support the development of technical documentation, training materials and quality guidance across the business. - Act as the primary internal contact for technical product and quality queries, supporting customer-facing teams and escalating complex issues where required. - Conduct customer and site visits as required to investigate and resolve complex quality concerns. - Promote a culture of quality, accountability and continuous improvement throughout the organisation.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK & Europe Corporate Communications Lead to join our growing team. The UK & Europe Corporate Communications Lead is responsible for corporate positioning, building the external and internal reputation of the company as a global information and insights business that makes trust possible in global commerce. The role leads crisis/incident work and develops and implements insights- and issues-based campaign activity, alongside UK & Europe internal communications and selected client communications that impact corporate reputation. The role reports to and works with the Senior Director of Communications in Europe, Africa and Asia to deliver work originated both in-region and also at an Enterprise level. They are a member of the Corporate Affairs & Communications team globally, and work closely with the Global Brand Management & Marketing team (which houses the global Enterprise press office function). They have a dotted reporting line to the Head of Marketing for the UK. Day to Day You'll Be: Develop and maintain UK & Spain (Europe) PR strategy and ensure aligned to wider international and global frameworks/processes Plan and coordinate activity around key topics and issues, bringing together business-wide campaigns that focus on regulatory and industry specific change Support wider corporate, and communications (and marketing) strategy, including but not limited to product announcements, research insights/thought leadership, wider brand building activity, partner and employer of choice programs Communicating our corporate comms strategy, messaging, content and importantly measurement to key stakeholders and ensuring alignment Manage PR agencies in-region (which supports corporate, B2B and consumer work as needed) and other suppliers (e.g. monitoring and licensing) Identify and coach on best practice interview procedure/technique with key senior spokespeople for corporate media opportunities (arranging external media training where required) Develop junior talent (providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function) Be flexible and work across wider communication projects and activities as required Report KPI and evaluation metrics in-region and internationally as required (ensuring activity aligned to achieving wider business strategic goals) Maintain core materials necessary for the delivery of the ongoing corporate programme (e.g. overall strategy, tactical/activity planners, key message and briefing documents, media contact lists, issues trackers, capacity planning etc.) Strong media awareness - opportunity spotting and providing insight to the wider business are key to this role (develop wider insight and feedback tools, including competitor tracking) Be a key member of the crisis/incident communications team/DIRT (Data Incident Response Team) Advise on wider related communication matters (speeches/events etc.) and provide ad-hoc 'consultancy' advice directly to senior team and wider Group functions as required Support for priority client communications that impact our corporate reputation Manage the in-region internal communications program, working closely with the Director of International Internal Communications Enable wider internal and external stakeholder outreach as required, facilitating wider knowledge sharing and coordination for key initiatives Essential Skills & Experience: Strong stakeholder management Collaboration + relationship building Quick assimilation of complicated and technical information Highly developed creativity Highly analytical and numerate Ability to multi-task Communication and influence Wider horizon planning Strong media knowledge Well organised self-starter Project management Wider experience of combined campaigning (especially in relation to public affairs) Knowledge of wider marketing disciplines (including social media) Degree educated & relevant professional training Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Public Relations
Aug 01, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK & Europe Corporate Communications Lead to join our growing team. The UK & Europe Corporate Communications Lead is responsible for corporate positioning, building the external and internal reputation of the company as a global information and insights business that makes trust possible in global commerce. The role leads crisis/incident work and develops and implements insights- and issues-based campaign activity, alongside UK & Europe internal communications and selected client communications that impact corporate reputation. The role reports to and works with the Senior Director of Communications in Europe, Africa and Asia to deliver work originated both in-region and also at an Enterprise level. They are a member of the Corporate Affairs & Communications team globally, and work closely with the Global Brand Management & Marketing team (which houses the global Enterprise press office function). They have a dotted reporting line to the Head of Marketing for the UK. Day to Day You'll Be: Develop and maintain UK & Spain (Europe) PR strategy and ensure aligned to wider international and global frameworks/processes Plan and coordinate activity around key topics and issues, bringing together business-wide campaigns that focus on regulatory and industry specific change Support wider corporate, and communications (and marketing) strategy, including but not limited to product announcements, research insights/thought leadership, wider brand building activity, partner and employer of choice programs Communicating our corporate comms strategy, messaging, content and importantly measurement to key stakeholders and ensuring alignment Manage PR agencies in-region (which supports corporate, B2B and consumer work as needed) and other suppliers (e.g. monitoring and licensing) Identify and coach on best practice interview procedure/technique with key senior spokespeople for corporate media opportunities (arranging external media training where required) Develop junior talent (providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function) Be flexible and work across wider communication projects and activities as required Report KPI and evaluation metrics in-region and internationally as required (ensuring activity aligned to achieving wider business strategic goals) Maintain core materials necessary for the delivery of the ongoing corporate programme (e.g. overall strategy, tactical/activity planners, key message and briefing documents, media contact lists, issues trackers, capacity planning etc.) Strong media awareness - opportunity spotting and providing insight to the wider business are key to this role (develop wider insight and feedback tools, including competitor tracking) Be a key member of the crisis/incident communications team/DIRT (Data Incident Response Team) Advise on wider related communication matters (speeches/events etc.) and provide ad-hoc 'consultancy' advice directly to senior team and wider Group functions as required Support for priority client communications that impact our corporate reputation Manage the in-region internal communications program, working closely with the Director of International Internal Communications Enable wider internal and external stakeholder outreach as required, facilitating wider knowledge sharing and coordination for key initiatives Essential Skills & Experience: Strong stakeholder management Collaboration + relationship building Quick assimilation of complicated and technical information Highly developed creativity Highly analytical and numerate Ability to multi-task Communication and influence Wider horizon planning Strong media knowledge Well organised self-starter Project management Wider experience of combined campaigning (especially in relation to public affairs) Knowledge of wider marketing disciplines (including social media) Degree educated & relevant professional training Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Public Relations
About the role Sytner BMW Maidenhead has an exciting opportunity for a passionate, ambitious and results-driven New Car Sales Performance Manager to join our leadership team. Reporting directly to the Head of Business, this role has been specifically designed to focus purely on driving new car sales performance. Unlike traditional sales management positions, responsibility for stock management, vehicle preparation, demonstrator management, pricing administration and other operational process sits within our dedicated Sales Operations function, allowing you to devote 100% of your time to leading and developing a high-performing sales team. You will lead our New Car Business Manager, Sales Executives and Product Expert, creating a culture of accountability, energy and performance whilst delivering an exceptional customer experience. Key responsibilities include: Driving new vehicle sales performance through exceptional enquiry management and conversion. Leading from the front by personally engaging customers, closing sales opportunities and maximising finance penetration. Developing and executing targeted prospecting strategies to generate new business opportunities. Creating and delivering a structured plan to engage daily service customers and convert them into future vehicle sales opportunities. Coaching and developing the sales team to improve individual and collective sales performance. Driving improvements in Finance & Insurance performance through regular coaching, observation and development sessions. Recruiting, onboarding and developing future sales talent. Conducting regular one-to-one reviews, performance discussions and development plans with team members. Monitoring sales activity, conversion rates and key performance indicators to identify opportunity. Creating a highly motivated, engaged and customer-focused sales environment. Supporting the delivery of retailer events, campaigns and sales initiatives to maximise market share and profitability. This is a hands-on leadership role for someone who thrives on developing people, driving performance and achieving exceptional results. This is a full-time position which will include weekends as part of a leadership rota to ensure we continue to deliver the highest levels of customer service. About you You will be an accomplished automotive sales professional with a proven track record of delivering outstanding sales results and developing high-performing teams. Whether you are currently a Sales Manager, Business Manager or an ambitious sales professional ready for your next challenge, you will possess the leadership qualities, commercial awareness and determination required to inspire others and drive performance. The successful candidate will demonstrate: A proven track record of delivering strong sales and finance performance within the motor industry. Exceptional leadership, coaching and people development skills. The ability to motivate, engage and inspire a team to achieve ambitious targets. Excellent communication and relationship-building skills. Strong commercial acumen with a focus on maximising sales opportunities. A passion for delivering outstanding customer experiences. High levels of energy, resilience and personal accountability. The ability to identify opportunities, challenge the status quo and implement innovative sales strategies. A desire to continually improve both personal and team performance. In return, you will join one of the UK's leading BMW retailers and be given the autonomy, support and resources to make a significant impact on the continued success of the business. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 01, 2026
Full time
About the role Sytner BMW Maidenhead has an exciting opportunity for a passionate, ambitious and results-driven New Car Sales Performance Manager to join our leadership team. Reporting directly to the Head of Business, this role has been specifically designed to focus purely on driving new car sales performance. Unlike traditional sales management positions, responsibility for stock management, vehicle preparation, demonstrator management, pricing administration and other operational process sits within our dedicated Sales Operations function, allowing you to devote 100% of your time to leading and developing a high-performing sales team. You will lead our New Car Business Manager, Sales Executives and Product Expert, creating a culture of accountability, energy and performance whilst delivering an exceptional customer experience. Key responsibilities include: Driving new vehicle sales performance through exceptional enquiry management and conversion. Leading from the front by personally engaging customers, closing sales opportunities and maximising finance penetration. Developing and executing targeted prospecting strategies to generate new business opportunities. Creating and delivering a structured plan to engage daily service customers and convert them into future vehicle sales opportunities. Coaching and developing the sales team to improve individual and collective sales performance. Driving improvements in Finance & Insurance performance through regular coaching, observation and development sessions. Recruiting, onboarding and developing future sales talent. Conducting regular one-to-one reviews, performance discussions and development plans with team members. Monitoring sales activity, conversion rates and key performance indicators to identify opportunity. Creating a highly motivated, engaged and customer-focused sales environment. Supporting the delivery of retailer events, campaigns and sales initiatives to maximise market share and profitability. This is a hands-on leadership role for someone who thrives on developing people, driving performance and achieving exceptional results. This is a full-time position which will include weekends as part of a leadership rota to ensure we continue to deliver the highest levels of customer service. About you You will be an accomplished automotive sales professional with a proven track record of delivering outstanding sales results and developing high-performing teams. Whether you are currently a Sales Manager, Business Manager or an ambitious sales professional ready for your next challenge, you will possess the leadership qualities, commercial awareness and determination required to inspire others and drive performance. The successful candidate will demonstrate: A proven track record of delivering strong sales and finance performance within the motor industry. Exceptional leadership, coaching and people development skills. The ability to motivate, engage and inspire a team to achieve ambitious targets. Excellent communication and relationship-building skills. Strong commercial acumen with a focus on maximising sales opportunities. A passion for delivering outstanding customer experiences. High levels of energy, resilience and personal accountability. The ability to identify opportunities, challenge the status quo and implement innovative sales strategies. A desire to continually improve both personal and team performance. In return, you will join one of the UK's leading BMW retailers and be given the autonomy, support and resources to make a significant impact on the continued success of the business. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Health & Safety ISO Officer Location : London (with travel to sites as required) Salary : 34,000 per annum Job Type : Permanent Full Time (40 hours per week, Monday-Friday) A leading organisation is seeking a Health & Safety ISO Officer to join its Compliance team based in London. This is an excellent opportunity for an experienced Health & Safety professional to join a growing business where you'll play a key role in maintaining compliance, supporting ISO standards and driving continuous improvement across multiple operational sites. Reporting to the QEHS Manager, the successful candidate will be responsible for monitoring health and safety compliance, conducting internal audits, supporting ISO accreditation activities and promoting a positive health and safety culture throughout the organisation. Key Responsibilities Carry out desktop and site-based health and safety audits across company locations and suppliers. Monitor compliance with internal health and safety policies, procedures and relevant legislation. Support the preparation and delivery of ISO audits and compliance programmes. Investigate incidents and near misses, carrying out root cause analysis and monitoring corrective actions. Produce monthly compliance and health & safety reports for management. Work closely with operational teams to ensure health and safety standards are maintained across the business. Present audit findings and recommendations during supplier review meetings where required. Conduct site inspections, risk assessments and regulatory visits across various locations. Provide guidance and advice on health and safety legislation and best practice. Support wider compliance activities and contribute to continuous improvement initiatives. The Ideal Candidate The successful applicant will have: Previous experience within a Health & Safety, Compliance or ISO-focused role. A sound understanding of UK health and safety legislation. Experience carrying out internal audits, inspections or compliance reviews. Excellent analytical skills with the ability to identify risks and implement practical solutions. Strong communication and stakeholder management skills. The ability to work independently while collaborating effectively with colleagues across the business. Strong organisational skills and excellent attention to detail. A flexible approach with the ability to travel to sites as required. What's on Offer? Salary of 34,000 per annum 25 days annual leave plus Bank Holidays Westfield Health Membership, including cashback on healthcare and retail discounts Life Assurance (2x annual salary) Company pension scheme (4% employer contribution) Company laptop, mobile phone and any required equipment Employee referral scheme Ongoing training and professional development opportunities The opportunity to join a well-established organisation committed to maintaining the highest standards of health, safety and compliance. Applicants must have the right to work in the UK, as sponsorship is not available for this position. A satisfactory DBS check will also be required for the successful candidate. If you're an experienced Health & Safety professional looking for your next challenge within a supportive and forward-thinking organisation, we'd love to hear from you. Apply today for immediate consideration. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Aug 01, 2026
Full time
Health & Safety ISO Officer Location : London (with travel to sites as required) Salary : 34,000 per annum Job Type : Permanent Full Time (40 hours per week, Monday-Friday) A leading organisation is seeking a Health & Safety ISO Officer to join its Compliance team based in London. This is an excellent opportunity for an experienced Health & Safety professional to join a growing business where you'll play a key role in maintaining compliance, supporting ISO standards and driving continuous improvement across multiple operational sites. Reporting to the QEHS Manager, the successful candidate will be responsible for monitoring health and safety compliance, conducting internal audits, supporting ISO accreditation activities and promoting a positive health and safety culture throughout the organisation. Key Responsibilities Carry out desktop and site-based health and safety audits across company locations and suppliers. Monitor compliance with internal health and safety policies, procedures and relevant legislation. Support the preparation and delivery of ISO audits and compliance programmes. Investigate incidents and near misses, carrying out root cause analysis and monitoring corrective actions. Produce monthly compliance and health & safety reports for management. Work closely with operational teams to ensure health and safety standards are maintained across the business. Present audit findings and recommendations during supplier review meetings where required. Conduct site inspections, risk assessments and regulatory visits across various locations. Provide guidance and advice on health and safety legislation and best practice. Support wider compliance activities and contribute to continuous improvement initiatives. The Ideal Candidate The successful applicant will have: Previous experience within a Health & Safety, Compliance or ISO-focused role. A sound understanding of UK health and safety legislation. Experience carrying out internal audits, inspections or compliance reviews. Excellent analytical skills with the ability to identify risks and implement practical solutions. Strong communication and stakeholder management skills. The ability to work independently while collaborating effectively with colleagues across the business. Strong organisational skills and excellent attention to detail. A flexible approach with the ability to travel to sites as required. What's on Offer? Salary of 34,000 per annum 25 days annual leave plus Bank Holidays Westfield Health Membership, including cashback on healthcare and retail discounts Life Assurance (2x annual salary) Company pension scheme (4% employer contribution) Company laptop, mobile phone and any required equipment Employee referral scheme Ongoing training and professional development opportunities The opportunity to join a well-established organisation committed to maintaining the highest standards of health, safety and compliance. Applicants must have the right to work in the UK, as sponsorship is not available for this position. A satisfactory DBS check will also be required for the successful candidate. If you're an experienced Health & Safety professional looking for your next challenge within a supportive and forward-thinking organisation, we'd love to hear from you. Apply today for immediate consideration. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
OTE 100,000+ Build Your Own Sales Team Join a Market Leader Senior Business Development Manager Location: North London / Hertfordshire (Hybrid) Salary: Circa 65,000 Basic (DOE) + Car Allowance + Uncapped Commission (1.5% of All New Business Won) + Realistic OTE in Excess of 100,000 + Excellent Benefits Senior Business Development Manager Business Development Manager Foodservice Food Distribution Fresh Produce FMCG Hospitality Restaurants Casual Dining QSR Food to Go Education Healthcare Manufacturing Contract Catering Wholesale Strategic Sales New Business Consultative Selling National Accounts Build a High-Performing Sales Team. Shape the Future. Earn What You're Worth. Are you an exceptional Business Development professional looking for more than just another sales role? This is a rare opportunity to join one of the UK's leading foodservice businesses, where you'll have the autonomy to win major new accounts across hospitality, education, healthcare, manufacturing and commercial sectors while enjoying realistic on-target earnings in excess of 100,000. Success in this role won't just be financially rewarding. As the business continues to grow, you'll have the opportunity to build, mentor and lead your own Business Development team, making this an ideal opportunity for an ambitious sales professional with leadership aspirations. If you're motivated by winning new business, building long-term customer partnerships and being rewarded for your success, this role offers the platform to accelerate your career within a highly respected, market-leading organisation. The Opportunity Reporting to the Commercial Leadership Team, you'll be responsible for generating new business opportunities, developing a strong sales pipeline and winning high-value regional and national customers across multiple sectors. You'll build relationships with senior decision-makers, negotiate commercial agreements and work collaboratively with internal teams to ensure successful onboarding and long-term customer growth. Key Responsibilities Identify, target and secure new business opportunities across restaurants, casual dining, QSR, food-to-go, education, healthcare, manufacturing, leisure and other commercial sectors. Develop and execute strategic business development plans to achieve ambitious sales targets. Generate leads through networking, referrals, market intelligence and proactive prospecting. Build relationships with Procurement Directors, Commercial Directors, Operations Directors, Buying Teams and senior decision-makers. Manage the full sales cycle from prospecting through to negotiation, contract award and implementation. Produce compelling commercial proposals, presentations and tenders. Develop Joint Business Plans with newly acquired customers. Maximise opportunities to grow newly won accounts. Deliver accurate forecasting, CRM updates and pipeline reporting. Work closely with Operations, Procurement, Supply Chain, Finance and Marketing to ensure an outstanding customer experience. Monitor competitor activity and identify emerging market opportunities. Represent the business at customer meetings, networking events and industry exhibitions. About You You'll be a commercially driven sales professional with a genuine passion for winning new business and developing long-term customer relationships. You'll likely have experience as a: Senior Business Development Manager Business Development Manager National Account Manager Key Account Manager Commercial Manager Strategic Account Manager Experience within one or more of the following sectors would be highly advantageous: Foodservice Food Distribution Fresh Produce Food Manufacturing FMCG Wholesale Hospitality Contract Catering Education Healthcare Manufacturing Food to Go Casual Dining Restaurants QSR You'll also have: A proven track record of winning new business within foodservice, food manufacturing, food distribution, wholesale or FMCG. Experience selling into multi-site restaurant groups, education providers, healthcare organisations, manufacturers, hospitality operators, contract caterers or food-to-go businesses. Strong commercial negotiation and consultative selling skills. Experience managing complex sales cycles and high-value opportunities. Excellent relationship-building and stakeholder management skills. Strong presentation and communication skills. Excellent commercial awareness with strong forecasting and pipeline management capability. High levels of drive, resilience and self-motivation. What's on Offer Circa 65,000 basic salary (DOE) Uncapped commission - earn 1.5% of all new business won Realistic OTE in excess of 100,000 Car allowance Hybrid working 25 days' holiday plus Bank Holidays Pension scheme Healthcare cash plan Retail discount scheme Free onsite parking Ongoing training and career development The opportunity to build and lead your own Business Development team as the division grows Join one of the UK's most respected foodservice businesses and play a pivotal role in its next phase of growth If you're an ambitious Senior Business Development Manager looking to maximise your earning potential while developing new business across the hospitality, education, healthcare, manufacturing and commercial sectors, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy.
Aug 01, 2026
Full time
OTE 100,000+ Build Your Own Sales Team Join a Market Leader Senior Business Development Manager Location: North London / Hertfordshire (Hybrid) Salary: Circa 65,000 Basic (DOE) + Car Allowance + Uncapped Commission (1.5% of All New Business Won) + Realistic OTE in Excess of 100,000 + Excellent Benefits Senior Business Development Manager Business Development Manager Foodservice Food Distribution Fresh Produce FMCG Hospitality Restaurants Casual Dining QSR Food to Go Education Healthcare Manufacturing Contract Catering Wholesale Strategic Sales New Business Consultative Selling National Accounts Build a High-Performing Sales Team. Shape the Future. Earn What You're Worth. Are you an exceptional Business Development professional looking for more than just another sales role? This is a rare opportunity to join one of the UK's leading foodservice businesses, where you'll have the autonomy to win major new accounts across hospitality, education, healthcare, manufacturing and commercial sectors while enjoying realistic on-target earnings in excess of 100,000. Success in this role won't just be financially rewarding. As the business continues to grow, you'll have the opportunity to build, mentor and lead your own Business Development team, making this an ideal opportunity for an ambitious sales professional with leadership aspirations. If you're motivated by winning new business, building long-term customer partnerships and being rewarded for your success, this role offers the platform to accelerate your career within a highly respected, market-leading organisation. The Opportunity Reporting to the Commercial Leadership Team, you'll be responsible for generating new business opportunities, developing a strong sales pipeline and winning high-value regional and national customers across multiple sectors. You'll build relationships with senior decision-makers, negotiate commercial agreements and work collaboratively with internal teams to ensure successful onboarding and long-term customer growth. Key Responsibilities Identify, target and secure new business opportunities across restaurants, casual dining, QSR, food-to-go, education, healthcare, manufacturing, leisure and other commercial sectors. Develop and execute strategic business development plans to achieve ambitious sales targets. Generate leads through networking, referrals, market intelligence and proactive prospecting. Build relationships with Procurement Directors, Commercial Directors, Operations Directors, Buying Teams and senior decision-makers. Manage the full sales cycle from prospecting through to negotiation, contract award and implementation. Produce compelling commercial proposals, presentations and tenders. Develop Joint Business Plans with newly acquired customers. Maximise opportunities to grow newly won accounts. Deliver accurate forecasting, CRM updates and pipeline reporting. Work closely with Operations, Procurement, Supply Chain, Finance and Marketing to ensure an outstanding customer experience. Monitor competitor activity and identify emerging market opportunities. Represent the business at customer meetings, networking events and industry exhibitions. About You You'll be a commercially driven sales professional with a genuine passion for winning new business and developing long-term customer relationships. You'll likely have experience as a: Senior Business Development Manager Business Development Manager National Account Manager Key Account Manager Commercial Manager Strategic Account Manager Experience within one or more of the following sectors would be highly advantageous: Foodservice Food Distribution Fresh Produce Food Manufacturing FMCG Wholesale Hospitality Contract Catering Education Healthcare Manufacturing Food to Go Casual Dining Restaurants QSR You'll also have: A proven track record of winning new business within foodservice, food manufacturing, food distribution, wholesale or FMCG. Experience selling into multi-site restaurant groups, education providers, healthcare organisations, manufacturers, hospitality operators, contract caterers or food-to-go businesses. Strong commercial negotiation and consultative selling skills. Experience managing complex sales cycles and high-value opportunities. Excellent relationship-building and stakeholder management skills. Strong presentation and communication skills. Excellent commercial awareness with strong forecasting and pipeline management capability. High levels of drive, resilience and self-motivation. What's on Offer Circa 65,000 basic salary (DOE) Uncapped commission - earn 1.5% of all new business won Realistic OTE in excess of 100,000 Car allowance Hybrid working 25 days' holiday plus Bank Holidays Pension scheme Healthcare cash plan Retail discount scheme Free onsite parking Ongoing training and career development The opportunity to build and lead your own Business Development team as the division grows Join one of the UK's most respected foodservice businesses and play a pivotal role in its next phase of growth If you're an ambitious Senior Business Development Manager looking to maximise your earning potential while developing new business across the hospitality, education, healthcare, manufacturing and commercial sectors, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy.
Project Manager (Faculties) - 6-Month Fixed-Term temporary role Hourly rate: £19. hours per week Contract to: February 2027 Location: Central London (hybrid, 2 days office / 3 days remote) Start: ASAP Interviews: 7 August 2026 (with a start soon thereafter) Our client is a long-established, nationally recognised professional membership organisation. Through its specialist Faculties, expert committees and professional networks, it sets standards, supports members throughout their careers and contributes to national policy and practice. The organisation has a collaborative culture, a strong focus on quality and a clear commitment to continuous improvement. Overview The Project Manager will support a portfolio of strategic projects across the organisation's Faculties, spanning professional, policy and service development. Working cross-functionally and with senior stakeholders, you will ensure that key initiatives are well planned, governed and delivered effectively.You will manage multiple projects concurrently, maintaining oversight of scope, timelines, risks and interdependencies. As a central coordinating point, you will work closely with Faculty Chairs, governance committees, senior leaders and colleagues to keep activity aligned, decisions recorded and progress on track. Key responsibilities Lead the planning, coordination and delivery of cross-Faculty projects from initiation to completion Develop and maintain project plans, milestones, governance arrangements and risk registers Monitor progress, manage risks and issues, and coordinate appropriate action Provide clear, timely reporting and updates to senior stakeholders and governance groups Support implementation of project outcomes and identify opportunities to refine approach and process Ensure delivery to agreed timescales and quality standards Build effective relationships with Faculty Chairs, Executive Committees, senior leaders and external stakeholders Act as the main point of contact for project stakeholders throughout the project lifecycle Plan and facilitate meetings, workshops and other engagement activity Prepare concise, well-structured agendas, papers, reports and presentations Oversee project administration, including scheduling, logistics, action tracking and document management Monitor project expenditure, liaise with finance colleagues and process project-related invoices and expenses Provide operational support to Faculty activities (elections, awards, web content, governance processes) Contribute to the development of project management approaches and governance frameworks Promote consistency, proportionate governance and a culture of continuous improvement About you You are an organised, confident project professional, comfortable working with senior stakeholders, managing multiple priorities and maintaining oversight of complex activity. Essential Experience managing multiple projects within a complex organisation Strong planning, organisational and coordination skills Proven stakeholder management and relationship-building skills Experience developing project plans, managing risks and reporting progress Excellent written and verbal communication skills, including reports and presentations Experience coordinating meetings and supporting governance and/or committee activity High standard of administration and attention to detail Ability to prioritise, use initiative and work with a good degree of autonomy Proficiency in Microsoft Office and commonly used project management tools If you have the relevant skills and experience and are keen to join a highly regarded professional membership organisation, please submit your CV for immediate consideration.Applications close on 30 July 2026.
Aug 01, 2026
Seasonal
Project Manager (Faculties) - 6-Month Fixed-Term temporary role Hourly rate: £19. hours per week Contract to: February 2027 Location: Central London (hybrid, 2 days office / 3 days remote) Start: ASAP Interviews: 7 August 2026 (with a start soon thereafter) Our client is a long-established, nationally recognised professional membership organisation. Through its specialist Faculties, expert committees and professional networks, it sets standards, supports members throughout their careers and contributes to national policy and practice. The organisation has a collaborative culture, a strong focus on quality and a clear commitment to continuous improvement. Overview The Project Manager will support a portfolio of strategic projects across the organisation's Faculties, spanning professional, policy and service development. Working cross-functionally and with senior stakeholders, you will ensure that key initiatives are well planned, governed and delivered effectively.You will manage multiple projects concurrently, maintaining oversight of scope, timelines, risks and interdependencies. As a central coordinating point, you will work closely with Faculty Chairs, governance committees, senior leaders and colleagues to keep activity aligned, decisions recorded and progress on track. Key responsibilities Lead the planning, coordination and delivery of cross-Faculty projects from initiation to completion Develop and maintain project plans, milestones, governance arrangements and risk registers Monitor progress, manage risks and issues, and coordinate appropriate action Provide clear, timely reporting and updates to senior stakeholders and governance groups Support implementation of project outcomes and identify opportunities to refine approach and process Ensure delivery to agreed timescales and quality standards Build effective relationships with Faculty Chairs, Executive Committees, senior leaders and external stakeholders Act as the main point of contact for project stakeholders throughout the project lifecycle Plan and facilitate meetings, workshops and other engagement activity Prepare concise, well-structured agendas, papers, reports and presentations Oversee project administration, including scheduling, logistics, action tracking and document management Monitor project expenditure, liaise with finance colleagues and process project-related invoices and expenses Provide operational support to Faculty activities (elections, awards, web content, governance processes) Contribute to the development of project management approaches and governance frameworks Promote consistency, proportionate governance and a culture of continuous improvement About you You are an organised, confident project professional, comfortable working with senior stakeholders, managing multiple priorities and maintaining oversight of complex activity. Essential Experience managing multiple projects within a complex organisation Strong planning, organisational and coordination skills Proven stakeholder management and relationship-building skills Experience developing project plans, managing risks and reporting progress Excellent written and verbal communication skills, including reports and presentations Experience coordinating meetings and supporting governance and/or committee activity High standard of administration and attention to detail Ability to prioritise, use initiative and work with a good degree of autonomy Proficiency in Microsoft Office and commonly used project management tools If you have the relevant skills and experience and are keen to join a highly regarded professional membership organisation, please submit your CV for immediate consideration.Applications close on 30 July 2026.
Join Superdrug Head Office- Make a Real Difference Every Day! Location: Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Provide insurance and safety advice to employees in line with Company policy and procedures and current legislation. Manage the day-to-day handling of the business' insurance claims and assist the Insurance Manager and Safety Team in achieving departmental objectives by liaising with internal and external stakeholders. A day includes: Managing product, employee and public personal injury claims, liaising with stores, insurers and solicitors. Investigating claims and obtaining documentation to help determine liability.Ensuring solicitor letters and court claim forms are handled within required legal deadlines.Providing advice and dealing with property claims, proving third-party negligence to recover losses for the business.Handling motor claims and liaising with insurers to support risk management solutions.Offering rehabilitation support to employees following workplace accidents in conjunction with employer liability insurers.Attending regular meetings with solicitors, brokers and insurers to ensure processes, documentation and risk management systems support effective claims defence.Liaising with and providing advice and information to Customer Service and People Teams regarding customer accident complaints.Monitoring changes in legislation and court rulings that may impact insurance and safety within the business.Attending quarterly meetings with third-party cost consultants dealing with landlord insurance matters.Regularly checking the Display Screen Equipment (DSE) database, providing advice and carrying out assessments for Head Office employees when required.Maintaining and updating the Safety Handbook on the Superdrug and Savers Store Intranet.Providing eye test advice and Specsavers vouchers upon request.Checking invoices through Bottomline to ensure accuracy, prevent duplication and allocate costs correctly.Assisting with ad hoc requests both within and outside the department, taking ownership to resolve queries.Producing reports and providing data analysis as required for internal reporting purposes. This job is a good fit for you if: You enjoy working in a fast-paced retail Head Office environment.You have excellent organisational and communication skills.You have strong attention to detail.You can work to deadlines and prioritise your workload effectively.You are comfortable following established processes whilst also using your own initiative.You enjoy building relationships and collaborating with a variety of internal and external stakeholders.Sees every interaction with the customer as an opportunity to delight them andcomfortable using different platforms to communicate with them.Understands customer needs and empowers others to remove any barriers to deliver greatservice.Uses positive language and behaviours in all interactions with customers and colleagues,building trust and rapport.Always prioritises actions which delight the customer/colleague.Suggests and supports new ideas and ways of working which are designed to improve serviceAre confident using data to make tactical decisions.Are knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area.Actively looks for new ways of working through Ai that would benefit the business and move things forwardActively developing your ability to use AI effectively and think critically about outputs.Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion What you'll need: Excellent PC skills, particularly Microsoft Word, Excel and PowerPoint.A good understanding of personal injury, property and motor claims legislation and processes.Knowledge of health and safety legislation and best practice.A flexible and adaptable team-player mindset.Confidence communicating with a wide range of people and building positive working relationships.A positive, energetic and professional approach to work.Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform Confidently communicates, challenges and gives feedback to others.Encourages teamwork & collaboration between their own team and others.Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions.Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty re
Aug 01, 2026
Full time
Join Superdrug Head Office- Make a Real Difference Every Day! Location: Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Provide insurance and safety advice to employees in line with Company policy and procedures and current legislation. Manage the day-to-day handling of the business' insurance claims and assist the Insurance Manager and Safety Team in achieving departmental objectives by liaising with internal and external stakeholders. A day includes: Managing product, employee and public personal injury claims, liaising with stores, insurers and solicitors. Investigating claims and obtaining documentation to help determine liability.Ensuring solicitor letters and court claim forms are handled within required legal deadlines.Providing advice and dealing with property claims, proving third-party negligence to recover losses for the business.Handling motor claims and liaising with insurers to support risk management solutions.Offering rehabilitation support to employees following workplace accidents in conjunction with employer liability insurers.Attending regular meetings with solicitors, brokers and insurers to ensure processes, documentation and risk management systems support effective claims defence.Liaising with and providing advice and information to Customer Service and People Teams regarding customer accident complaints.Monitoring changes in legislation and court rulings that may impact insurance and safety within the business.Attending quarterly meetings with third-party cost consultants dealing with landlord insurance matters.Regularly checking the Display Screen Equipment (DSE) database, providing advice and carrying out assessments for Head Office employees when required.Maintaining and updating the Safety Handbook on the Superdrug and Savers Store Intranet.Providing eye test advice and Specsavers vouchers upon request.Checking invoices through Bottomline to ensure accuracy, prevent duplication and allocate costs correctly.Assisting with ad hoc requests both within and outside the department, taking ownership to resolve queries.Producing reports and providing data analysis as required for internal reporting purposes. This job is a good fit for you if: You enjoy working in a fast-paced retail Head Office environment.You have excellent organisational and communication skills.You have strong attention to detail.You can work to deadlines and prioritise your workload effectively.You are comfortable following established processes whilst also using your own initiative.You enjoy building relationships and collaborating with a variety of internal and external stakeholders.Sees every interaction with the customer as an opportunity to delight them andcomfortable using different platforms to communicate with them.Understands customer needs and empowers others to remove any barriers to deliver greatservice.Uses positive language and behaviours in all interactions with customers and colleagues,building trust and rapport.Always prioritises actions which delight the customer/colleague.Suggests and supports new ideas and ways of working which are designed to improve serviceAre confident using data to make tactical decisions.Are knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area.Actively looks for new ways of working through Ai that would benefit the business and move things forwardActively developing your ability to use AI effectively and think critically about outputs.Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion What you'll need: Excellent PC skills, particularly Microsoft Word, Excel and PowerPoint.A good understanding of personal injury, property and motor claims legislation and processes.Knowledge of health and safety legislation and best practice.A flexible and adaptable team-player mindset.Confidence communicating with a wide range of people and building positive working relationships.A positive, energetic and professional approach to work.Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform Confidently communicates, challenges and gives feedback to others.Encourages teamwork & collaboration between their own team and others.Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions.Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty re
Our client a fast paced and growing business based in Marlow are seeking a hands-on Accountant with strong experience in online retail finance to take responsibility for the full accounting cycle of the retail entities within their remit. This is a broad role requiring ownership of bookkeeping, reconciliations, month-end close, management accounts preparation, balance sheet control, and support across reporting, compliance and operational finance. The role will also support the Group Finance Manager in delivering the wider finance remit across the trading businesses. The successful candidate will be comfortable working in a fast-paced trading environment, with a strong understanding of finance processes relevant to online retail, including revenue reconciliation, stock accounting, gross margin analysis and multi-channel sales reporting. Key Responsibilities - Financial Accounting & Bookkeeping Manage the full end-to-end accounting for designated online retail trading entities. Maintain accurate accounting records across purchase ledger, sales ledger, stock, journals, accruals and prepayments. Own the Accounts Receivable and Payable process ensuring timely invoicing, credit control and payment processing Perform bank, credit card, payment gateway and intercompany reconciliations. Maintain fixed asset registers and balance sheet reconciliations. Ensure all transactions are posted accurately and on a timely basis. Key Responsibilities - Management Accounts & Reporting Prepare monthly management accounts for the entities within remit, including profit and loss, balance sheet and cash flow reporting. Support the Group Finance Manager to: Deliver an accurate month-end close to timetable Produce variance analysis and commentary Produce budgets, forecasts and cash flow management. Assist with ad hoc financial analysis to support commercial decision-making. Key Responsibilities - Retail-Focused Finance Support Reconcile revenue across ecommerce platforms, sales channels, payment providers and banking receipts. Support inventory accounting, stock reconciliations and gross margin analysis. Monitor sales, returns, discounts, fulfilment costs and other key retail performance indicators. Support Group Finance Manager input into promotions, pricing analysis and process improvements. Key Responsibilities - Compliance, Controls & Team Support Support VAT returns, audit requests and other statutory compliance requirements. Maintain robust financial controls and ensure supporting documentation is complete and well organised. Assist with year-end processes and preparation of audit deliverables. Work closely with Group Finance Manager to improve reporting, accountability and financial visibility. Provide day-to-day support to the Group Finance Manager across the wider finance remit as required. Candidate Profile Qualifications Qualified AAT, or qualified by experience. Experience Proven experience in a finance role within online retail, ecommerce or consumer products. Strong experience across bookkeeping through to management accounts preparation. Experience of sales reconciliation, stock-related accounting and margin analysis. Experience working across multiple entities or within a group environment would be advantageous. Skills Strong technical accounting and bookkeeping skills. Confident Excel user with strong reconciliation capability. Highly organised, detail-oriented and able to manage deadlines. Hands-on and proactive, with a willingness to get involved in all levels of finance activity. Strong communication skills and ability to work effectively with non-finance stakeholders. What you will experience: A broad and varied role with genuine ownership and responsibility. The opportunity to work closely with the Group Finance Manager and CFO in a lean in-house finance team. Exposure to a dynamic trading environment and the chance to contribute to process improvement across the finance function. This role is fully office based in Marlow with car parking onsite. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Aug 01, 2026
Full time
Our client a fast paced and growing business based in Marlow are seeking a hands-on Accountant with strong experience in online retail finance to take responsibility for the full accounting cycle of the retail entities within their remit. This is a broad role requiring ownership of bookkeeping, reconciliations, month-end close, management accounts preparation, balance sheet control, and support across reporting, compliance and operational finance. The role will also support the Group Finance Manager in delivering the wider finance remit across the trading businesses. The successful candidate will be comfortable working in a fast-paced trading environment, with a strong understanding of finance processes relevant to online retail, including revenue reconciliation, stock accounting, gross margin analysis and multi-channel sales reporting. Key Responsibilities - Financial Accounting & Bookkeeping Manage the full end-to-end accounting for designated online retail trading entities. Maintain accurate accounting records across purchase ledger, sales ledger, stock, journals, accruals and prepayments. Own the Accounts Receivable and Payable process ensuring timely invoicing, credit control and payment processing Perform bank, credit card, payment gateway and intercompany reconciliations. Maintain fixed asset registers and balance sheet reconciliations. Ensure all transactions are posted accurately and on a timely basis. Key Responsibilities - Management Accounts & Reporting Prepare monthly management accounts for the entities within remit, including profit and loss, balance sheet and cash flow reporting. Support the Group Finance Manager to: Deliver an accurate month-end close to timetable Produce variance analysis and commentary Produce budgets, forecasts and cash flow management. Assist with ad hoc financial analysis to support commercial decision-making. Key Responsibilities - Retail-Focused Finance Support Reconcile revenue across ecommerce platforms, sales channels, payment providers and banking receipts. Support inventory accounting, stock reconciliations and gross margin analysis. Monitor sales, returns, discounts, fulfilment costs and other key retail performance indicators. Support Group Finance Manager input into promotions, pricing analysis and process improvements. Key Responsibilities - Compliance, Controls & Team Support Support VAT returns, audit requests and other statutory compliance requirements. Maintain robust financial controls and ensure supporting documentation is complete and well organised. Assist with year-end processes and preparation of audit deliverables. Work closely with Group Finance Manager to improve reporting, accountability and financial visibility. Provide day-to-day support to the Group Finance Manager across the wider finance remit as required. Candidate Profile Qualifications Qualified AAT, or qualified by experience. Experience Proven experience in a finance role within online retail, ecommerce or consumer products. Strong experience across bookkeeping through to management accounts preparation. Experience of sales reconciliation, stock-related accounting and margin analysis. Experience working across multiple entities or within a group environment would be advantageous. Skills Strong technical accounting and bookkeeping skills. Confident Excel user with strong reconciliation capability. Highly organised, detail-oriented and able to manage deadlines. Hands-on and proactive, with a willingness to get involved in all levels of finance activity. Strong communication skills and ability to work effectively with non-finance stakeholders. What you will experience: A broad and varied role with genuine ownership and responsibility. The opportunity to work closely with the Group Finance Manager and CFO in a lean in-house finance team. Exposure to a dynamic trading environment and the chance to contribute to process improvement across the finance function. This role is fully office based in Marlow with car parking onsite. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Payroll Coordinator Location: Coventry Head Office (Middlemarch Business Park) Hours: Part-time, 25 hours per week (worked across either 4 or 5 days) Package: Salary up to £36,000 (pro rata), plus bonus & flexible benefits package including up to 27 days holiday (plus additional annual leave purchasing scheme) Sector: Packaging Manufacture & Distribution Protecting what matters, together We re dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement at all stages of your career. We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. Our business values commitment, diligence, teamwork, adaptability and a thirst for learning so if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future. The Payroll Coordinator Role This is an exciting opportunity to join our central HR team and take ownership of payroll coordination across our growing UK and European businesses. As Payroll Coordinator, you will act as the key point of contact for payroll activity, supporting the accurate and timely delivery of monthly payroll cycles for approximately 1,000 colleagues across multiple locations. Working closely with our HR team and external payroll partners, you will play an important role in ensuring payroll processes remain efficient, compliant and aligned with business needs. With Macfarlane Group continuing to grow through acquisition, you will also support the transition of newly acquired businesses into our Group payroll structure, helping to review existing processes and ensure a smooth integration. Key Responsibilities Your responsibilities will include: Coordinating and processing monthly payroll data accurately and within agreed deadlines. Completing payroll analysis, reconciliations and reporting activities. Acting as a key contact for payroll queries from colleagues and managers. Liaising with our external payroll provider to ensure effective service delivery. Supporting payroll integrations for newly acquired businesses, including reviewing processes and identifying improvements. Assisting with payroll audits, tax year-end activities, auto-enrolment processes and compliance requirements. Maintaining accurate payroll records whilst ensuring GDPR and confidentiality requirements are always upheld. Keeping up to date with payroll legislation and supporting continuous improvement across payroll processes. What You Will Bring We are looking for an experienced payroll professional who enjoys working in a busy, varied environment and can bring a high level of accuracy, organisation and ownership. You will ideally have: Previous payroll experience, ideally gained within a multi-site or complex organisation (ideally minimum of seven years experience in total) Strong knowledge of payroll processes, compliance requirements and legislation. Experience managing payroll data, reconciliations and reporting. Strong Excel skills, including confidence using formulas and analysing data. Excellent attention to detail with the ability to manage multiple priorities and deadlines. Strong communication skills and the confidence to liaise with colleagues at all levels. A proactive approach with the ability to identify improvements and support change. Experience of UK and/or European payrolls, ADP or similar payroll systems, and payroll integration following acquisitions would be advantageous, although full support will be provided for the right candidate who demonstrates the required skills and attitude. What You Will Get We provide a competitive salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include: 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional holiday purchasing scheme (run annually) Contributory pension scheme with Death in Service benefit Free parking at our Coventry Head Office Annual (company paid) volunteering day Employee assistance programme to support and advise with wellbeing and any issues Extensive range of training, development and potential progression opportunities Employee discount scheme (discounts on several major retail/leisure brands) Health cover cash back scheme Long service awards How to Apply/Next Steps We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click apply to submit your up-to-date CV. All applications will be acknowledged. If you haven t heard from us within three weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please
Aug 01, 2026
Full time
Payroll Coordinator Location: Coventry Head Office (Middlemarch Business Park) Hours: Part-time, 25 hours per week (worked across either 4 or 5 days) Package: Salary up to £36,000 (pro rata), plus bonus & flexible benefits package including up to 27 days holiday (plus additional annual leave purchasing scheme) Sector: Packaging Manufacture & Distribution Protecting what matters, together We re dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement at all stages of your career. We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. Our business values commitment, diligence, teamwork, adaptability and a thirst for learning so if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future. The Payroll Coordinator Role This is an exciting opportunity to join our central HR team and take ownership of payroll coordination across our growing UK and European businesses. As Payroll Coordinator, you will act as the key point of contact for payroll activity, supporting the accurate and timely delivery of monthly payroll cycles for approximately 1,000 colleagues across multiple locations. Working closely with our HR team and external payroll partners, you will play an important role in ensuring payroll processes remain efficient, compliant and aligned with business needs. With Macfarlane Group continuing to grow through acquisition, you will also support the transition of newly acquired businesses into our Group payroll structure, helping to review existing processes and ensure a smooth integration. Key Responsibilities Your responsibilities will include: Coordinating and processing monthly payroll data accurately and within agreed deadlines. Completing payroll analysis, reconciliations and reporting activities. Acting as a key contact for payroll queries from colleagues and managers. Liaising with our external payroll provider to ensure effective service delivery. Supporting payroll integrations for newly acquired businesses, including reviewing processes and identifying improvements. Assisting with payroll audits, tax year-end activities, auto-enrolment processes and compliance requirements. Maintaining accurate payroll records whilst ensuring GDPR and confidentiality requirements are always upheld. Keeping up to date with payroll legislation and supporting continuous improvement across payroll processes. What You Will Bring We are looking for an experienced payroll professional who enjoys working in a busy, varied environment and can bring a high level of accuracy, organisation and ownership. You will ideally have: Previous payroll experience, ideally gained within a multi-site or complex organisation (ideally minimum of seven years experience in total) Strong knowledge of payroll processes, compliance requirements and legislation. Experience managing payroll data, reconciliations and reporting. Strong Excel skills, including confidence using formulas and analysing data. Excellent attention to detail with the ability to manage multiple priorities and deadlines. Strong communication skills and the confidence to liaise with colleagues at all levels. A proactive approach with the ability to identify improvements and support change. Experience of UK and/or European payrolls, ADP or similar payroll systems, and payroll integration following acquisitions would be advantageous, although full support will be provided for the right candidate who demonstrates the required skills and attitude. What You Will Get We provide a competitive salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include: 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional holiday purchasing scheme (run annually) Contributory pension scheme with Death in Service benefit Free parking at our Coventry Head Office Annual (company paid) volunteering day Employee assistance programme to support and advise with wellbeing and any issues Extensive range of training, development and potential progression opportunities Employee discount scheme (discounts on several major retail/leisure brands) Health cover cash back scheme Long service awards How to Apply/Next Steps We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click apply to submit your up-to-date CV. All applications will be acknowledged. If you haven t heard from us within three weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please
Job Description As Merchandising Programme Manager, you will play a pivotal role in driving the successful delivery of strategic merchandising and procurement initiatives across Sysco GB. Working within a fast-paced FMCG environment, you will provide the structure, governance, and oversight needed to ensure a diverse portfolio of projects and transformation activities are aligned to business priorities and delivered effectively. This role sits at the heart of the Merchandising function, partnering with senior leaders and cross-functional teams to coordinate complex programmes, manage interdependencies, and provide meaningful reporting and insights that support decision-making. You will bring clarity to multiple workstreams, ensuring stakeholders remain aligned, risks are proactively managed, and change is successfully embedded across the business. We are offering a hybrid working contract, and you will be required to work in the Ashford, Kent office once per week , so you must live within a commutable distance. Occasional travel to other offices may be required. About You You are an experienced Programme or Project Manager with a proven track record of delivering complex initiatives within an FMCG, retail, procurement, or commercial environment. Highly organised and commercially astute, you are comfortable managing multiple priorities simultaneously while maintaining a clear focus on delivery, governance, and business outcomes. A skilled stakeholder manager, you have experience influencing and engaging senior leaders across a matrix organisation, building strong relationships and driving alignment across diverse teams. You are confident operating at both a strategic and operational level, translating business objectives into actionable plans and ensuring projects remain on track. You possess strong reporting and analytical skills, with the ability to transform complex information into clear, concise insights that support effective decision-making. Combined with excellent communication skills, you can challenge constructively, manage competing priorities, and bring people together to achieve shared objectives. Experience working closely with merchandising, procurement, category management, commercial, or supply chain functions would be highly advantageous, as would a background in leading business change, transformation, or continuous improvement programmes within a large-scale FMCG environment. What you'll receive: A competitive salary Company car allowance of £7,000 or Company Car Eligible for company bonus scheme Generous holiday allowance, with option to purchase 5 additional holiday days Pension scheme Hybrid working contract Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Career progression opportunities - being part of Sysco group, the world's leading foodservice business, opens up a world of possibility
Aug 01, 2026
Full time
Job Description As Merchandising Programme Manager, you will play a pivotal role in driving the successful delivery of strategic merchandising and procurement initiatives across Sysco GB. Working within a fast-paced FMCG environment, you will provide the structure, governance, and oversight needed to ensure a diverse portfolio of projects and transformation activities are aligned to business priorities and delivered effectively. This role sits at the heart of the Merchandising function, partnering with senior leaders and cross-functional teams to coordinate complex programmes, manage interdependencies, and provide meaningful reporting and insights that support decision-making. You will bring clarity to multiple workstreams, ensuring stakeholders remain aligned, risks are proactively managed, and change is successfully embedded across the business. We are offering a hybrid working contract, and you will be required to work in the Ashford, Kent office once per week , so you must live within a commutable distance. Occasional travel to other offices may be required. About You You are an experienced Programme or Project Manager with a proven track record of delivering complex initiatives within an FMCG, retail, procurement, or commercial environment. Highly organised and commercially astute, you are comfortable managing multiple priorities simultaneously while maintaining a clear focus on delivery, governance, and business outcomes. A skilled stakeholder manager, you have experience influencing and engaging senior leaders across a matrix organisation, building strong relationships and driving alignment across diverse teams. You are confident operating at both a strategic and operational level, translating business objectives into actionable plans and ensuring projects remain on track. You possess strong reporting and analytical skills, with the ability to transform complex information into clear, concise insights that support effective decision-making. Combined with excellent communication skills, you can challenge constructively, manage competing priorities, and bring people together to achieve shared objectives. Experience working closely with merchandising, procurement, category management, commercial, or supply chain functions would be highly advantageous, as would a background in leading business change, transformation, or continuous improvement programmes within a large-scale FMCG environment. What you'll receive: A competitive salary Company car allowance of £7,000 or Company Car Eligible for company bonus scheme Generous holiday allowance, with option to purchase 5 additional holiday days Pension scheme Hybrid working contract Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Career progression opportunities - being part of Sysco group, the world's leading foodservice business, opens up a world of possibility
