Morgan Hunt currently require a Repairs Administrator for Housing Trust based in Blackpool on a Temporary basisPay Rate : £13ph PAYE + £1.56 WTR = £14.56ph Hours :35 hrs Mon to Fri - 8am to 4pm.Location : Blackpool/LancashireDuration : 3 months on going contractDutiesThe role will involve providing administrative support to the Repairs Team updating system records, data entry, updating spreadsheets, correspondence supporting the Head of Responsive Repairs and Planning Team with day to day business operations.Ideal candidate would be well organised, ability to multi task and prioritise, computer literate, reliable and strong communication skills Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Aug 02, 2026
Seasonal
Morgan Hunt currently require a Repairs Administrator for Housing Trust based in Blackpool on a Temporary basisPay Rate : £13ph PAYE + £1.56 WTR = £14.56ph Hours :35 hrs Mon to Fri - 8am to 4pm.Location : Blackpool/LancashireDuration : 3 months on going contractDutiesThe role will involve providing administrative support to the Repairs Team updating system records, data entry, updating spreadsheets, correspondence supporting the Head of Responsive Repairs and Planning Team with day to day business operations.Ideal candidate would be well organised, ability to multi task and prioritise, computer literate, reliable and strong communication skills Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Deputy Accommodation Manager This role is ideal for someone compassionate, proactive and motivated to drive positive change. Location: North Tyneside Salary: £32,606 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Deputy Accommodation Manager Ready to lead a service that helps young people build brighter futures We are looking for an experienced and motivated Deputy Accommodation Manager to oversee our supported accommodation services for young people aged who are homeless or at risk of homelessness. You'll lead a dedicated team, drive high-quality support, and create a safe, positive environment where young people can thrive. You will be a skilled people manager with experience supporting vulnerable young people, strong safeguarding knowledge, and confidence in risk management, housing support and partnership working. You'll be a proactive problem-solver who leads by example and is committed to delivering outstanding outcomes. Join us in this great journey and in return, you'll receive excellent training, ongoing professional development and the opportunity to make a genuine difference every day. We welcome applications from people of all backgrounds and experiences. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside. Key deliverables: You will hold responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy. You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service. You will have responsibilities to manage local project budgets. You will ensure the highest standards of support to young people is provided and that housing management is effective. You will help manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners. You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Management experience, including experience of supervising the work of teams and individuals. Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people. Experience of safe service delivery to young people at risk, both in accommodation based and in the community. Experience of Ofsted compliance - desirable Experience of using Risk Assessments and Support Planning. Good literacy, numeracy and IT skills Experience of operating safeguarding requirements and procedures Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Personal and professional integrity High level understanding of professional boundaries and ability to maintain boundaries Effective collaborative working Ability to effectively reflect on own practices for ongoing learning and development Respect for the values and ethos of the charity and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Aug 02, 2026
Full time
Deputy Accommodation Manager This role is ideal for someone compassionate, proactive and motivated to drive positive change. Location: North Tyneside Salary: £32,606 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Deputy Accommodation Manager Ready to lead a service that helps young people build brighter futures We are looking for an experienced and motivated Deputy Accommodation Manager to oversee our supported accommodation services for young people aged who are homeless or at risk of homelessness. You'll lead a dedicated team, drive high-quality support, and create a safe, positive environment where young people can thrive. You will be a skilled people manager with experience supporting vulnerable young people, strong safeguarding knowledge, and confidence in risk management, housing support and partnership working. You'll be a proactive problem-solver who leads by example and is committed to delivering outstanding outcomes. Join us in this great journey and in return, you'll receive excellent training, ongoing professional development and the opportunity to make a genuine difference every day. We welcome applications from people of all backgrounds and experiences. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside. Key deliverables: You will hold responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy. You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service. You will have responsibilities to manage local project budgets. You will ensure the highest standards of support to young people is provided and that housing management is effective. You will help manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners. You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Management experience, including experience of supervising the work of teams and individuals. Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people. Experience of safe service delivery to young people at risk, both in accommodation based and in the community. Experience of Ofsted compliance - desirable Experience of using Risk Assessments and Support Planning. Good literacy, numeracy and IT skills Experience of operating safeguarding requirements and procedures Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Personal and professional integrity High level understanding of professional boundaries and ability to maintain boundaries Effective collaborative working Ability to effectively reflect on own practices for ongoing learning and development Respect for the values and ethos of the charity and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Annual salary: up to £29,856.80 Resident Welfare Officer Location: Birkenhead / Liverpool - Field based Salary up to £29,856.80 per annum plus £3,500 car allowance Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am - 5pm. Expected to be on patch by 8.30am Exception to take part in the OOH rota. 1 in 7 weeks covering Monday to Monday About the Role Mears Housing Management is seeking a Resident Welfare Officer to support the delivery of a new service designed to help vulnerable individuals avoid homelessness and transition into settled accommodation. This is a front-line role combining administrative, practical, and pastoral responsibilities. You will provide support to service users, helping them manage interim housing and access the resources they need to move forward. The role demands a balance of hands-on support and efficient case management, with a strong focus on safeguarding and service delivery. Manage your own diary and property portfolio Carry out property inspections Raise work orders for repairs (including void properties) and follow up on completed work Balance administrative responsibilities with direct support work Maintain regular contact with service users through face-to-face visits and telephone calls Encourage engagement with appointments and support services Support service users with health, finances, repairs, and the move-on process Assist with appointments and referrals, including providing fallback support where necessary Help service users find and secure appropriate accommodation Arrange food parcels and ensure access to essential resources Assess individual and family needs and identify appropriate support packages to maintain independence Contribute to a front-line team supporting vulnerable individuals, including those affected by homelessness, drug misuse, mental health challenges, trafficking, and offending histories Incident reporting where welfare concerns occur and identify any safeguarding issues Clean void properties to turn around Role Criteria: Demonstrable experience in a similar role within housing, support, or welfare services Strong communication skills with both clients and colleagues Ability to manage conflict and challenging situations effectively Proficiency in Microsoft Office and general IT competence Ability to work independently and use your own initiative Good understanding of local support services and housing pathways Strong focus on safeguarding Strong time management and ability to balance competing priorities A full UK Driving Licence (essential for travel between properties and appointments) Naturally supportive, trustworthy, empathetic, and patient approach Resilience, teamwork Strong organisational skills and attention to detail Flexible to travel across the Northeast where required Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Aug 01, 2026
Full time
Annual salary: up to £29,856.80 Resident Welfare Officer Location: Birkenhead / Liverpool - Field based Salary up to £29,856.80 per annum plus £3,500 car allowance Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am - 5pm. Expected to be on patch by 8.30am Exception to take part in the OOH rota. 1 in 7 weeks covering Monday to Monday About the Role Mears Housing Management is seeking a Resident Welfare Officer to support the delivery of a new service designed to help vulnerable individuals avoid homelessness and transition into settled accommodation. This is a front-line role combining administrative, practical, and pastoral responsibilities. You will provide support to service users, helping them manage interim housing and access the resources they need to move forward. The role demands a balance of hands-on support and efficient case management, with a strong focus on safeguarding and service delivery. Manage your own diary and property portfolio Carry out property inspections Raise work orders for repairs (including void properties) and follow up on completed work Balance administrative responsibilities with direct support work Maintain regular contact with service users through face-to-face visits and telephone calls Encourage engagement with appointments and support services Support service users with health, finances, repairs, and the move-on process Assist with appointments and referrals, including providing fallback support where necessary Help service users find and secure appropriate accommodation Arrange food parcels and ensure access to essential resources Assess individual and family needs and identify appropriate support packages to maintain independence Contribute to a front-line team supporting vulnerable individuals, including those affected by homelessness, drug misuse, mental health challenges, trafficking, and offending histories Incident reporting where welfare concerns occur and identify any safeguarding issues Clean void properties to turn around Role Criteria: Demonstrable experience in a similar role within housing, support, or welfare services Strong communication skills with both clients and colleagues Ability to manage conflict and challenging situations effectively Proficiency in Microsoft Office and general IT competence Ability to work independently and use your own initiative Good understanding of local support services and housing pathways Strong focus on safeguarding Strong time management and ability to balance competing priorities A full UK Driving Licence (essential for travel between properties and appointments) Naturally supportive, trustworthy, empathetic, and patient approach Resilience, teamwork Strong organisational skills and attention to detail Flexible to travel across the Northeast where required Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
We are currently looking for an experienced Housing Transformation Programme Manager to lead inspection readiness and regulatory compliance across a Housing Service preparing for a forthcoming Regulator of Social Housing inspection. This is a high-profile role focused on strengthening the organisation's evidence base, challenging existing compliance arrangements and ensuring services are fully prepared for inspection. The successful candidate will bring direct experience of supporting a local authority, housing association or ALMO through a Regulator of Social Housing inspection, with proven involvement in achieving a C1 or C2 Consumer Standard rating. The Role Leading preparation for a Regulator of Social Housing inspection Reviewing and challenging the organisation's evidence base against the four Consumer Standards. Identifying gaps, weaknesses and actions required to achieve full regulatory compliance. Reporting progress to senior leadership and advising on inspection readiness. Supporting the development of evidence for the Competence and Conduct Standard. Leading and supporting self-assessments against the Consumer Standards. Providing constructive challenge and assurance on compliance and inspection readiness. Coaching Heads of Service to prepare for inspection interviews and present a clear landlord narrative. Assessing the robustness of compliance evidence and recommending further audit or external assurance where required. Applying previous inspection experience to strengthen evidence, governance and regulatory compliance. Key Requirements Previous experience as a Housing Transformation Programme Manager, Housing Improvement Programme Manager or similar senior transformation role. Direct experience supporting a local authority, housing association or ALMO through a Regulator of Social Housing inspection. Proven contribution towards achieving a C1 or C2 Consumer Standard rating. Extensive knowledge of the Regulator of Social Housing Consumer Standards. Experience reviewing compliance evidence and identifying regulatory gaps. Experience leading inspection readiness programmes and self-assessment exercises. Strong understanding of the Competence and Conduct Standard. Experience working with senior leaders to improve governance, assurance and regulatory compliance. What You Need to Do Now If you are interested in this Housing Transformation Programme Manager role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Transformation Programme Managers, Housing Improvement Managers, Regulatory Compliance Managers and Housing Programme Managers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Aug 01, 2026
Contractor
We are currently looking for an experienced Housing Transformation Programme Manager to lead inspection readiness and regulatory compliance across a Housing Service preparing for a forthcoming Regulator of Social Housing inspection. This is a high-profile role focused on strengthening the organisation's evidence base, challenging existing compliance arrangements and ensuring services are fully prepared for inspection. The successful candidate will bring direct experience of supporting a local authority, housing association or ALMO through a Regulator of Social Housing inspection, with proven involvement in achieving a C1 or C2 Consumer Standard rating. The Role Leading preparation for a Regulator of Social Housing inspection Reviewing and challenging the organisation's evidence base against the four Consumer Standards. Identifying gaps, weaknesses and actions required to achieve full regulatory compliance. Reporting progress to senior leadership and advising on inspection readiness. Supporting the development of evidence for the Competence and Conduct Standard. Leading and supporting self-assessments against the Consumer Standards. Providing constructive challenge and assurance on compliance and inspection readiness. Coaching Heads of Service to prepare for inspection interviews and present a clear landlord narrative. Assessing the robustness of compliance evidence and recommending further audit or external assurance where required. Applying previous inspection experience to strengthen evidence, governance and regulatory compliance. Key Requirements Previous experience as a Housing Transformation Programme Manager, Housing Improvement Programme Manager or similar senior transformation role. Direct experience supporting a local authority, housing association or ALMO through a Regulator of Social Housing inspection. Proven contribution towards achieving a C1 or C2 Consumer Standard rating. Extensive knowledge of the Regulator of Social Housing Consumer Standards. Experience reviewing compliance evidence and identifying regulatory gaps. Experience leading inspection readiness programmes and self-assessment exercises. Strong understanding of the Competence and Conduct Standard. Experience working with senior leaders to improve governance, assurance and regulatory compliance. What You Need to Do Now If you are interested in this Housing Transformation Programme Manager role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Transformation Programme Managers, Housing Improvement Managers, Regulatory Compliance Managers and Housing Programme Managers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Early Help Practitioner Team, Harrow Council Pay rate to £26.12 per hour Vitalis are recruiting for experienced Early Help Practitioner to work in a Targeted Services Team in Harrow Council. Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO) Best Interest Assessor (BIA) Multi-Agency Safeguarding Hub (MASH) Looked After Children (LAC) Children's Social Work Adult Social Work Service Manager Head of Service Team Manager Assistant Team Manager A wide range of housing roles Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities! Contact me on or for more information.
Aug 01, 2026
Contractor
Early Help Practitioner Team, Harrow Council Pay rate to £26.12 per hour Vitalis are recruiting for experienced Early Help Practitioner to work in a Targeted Services Team in Harrow Council. Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO) Best Interest Assessor (BIA) Multi-Agency Safeguarding Hub (MASH) Looked After Children (LAC) Children's Social Work Adult Social Work Service Manager Head of Service Team Manager Assistant Team Manager A wide range of housing roles Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities! Contact me on or for more information.
Are you an experienced Administrator looking for your next opportunity within the housing sector? This Repairs Administrator role in Lancashire offers the chance to join a busy maintenance team, providing essential support to ensure the smooth running of day-to-day operations. This 3-month contract offers the opportunity to join a fast-paced team where you'll play a key role in supporting responsive repairs and planning services. In this Repairs Administrator position, you will be: Updating and maintaining system records accurately Carrying out data entry and processing information Updating and managing spreadsheets and databases Producing correspondence and documentation as required Supporting the Head of Responsive Repairs with daily operational tasks Ensuring records are maintained in line with company procedures Assisting with general office administration and team support I'd love to speak to someone who has: Previous administration experience within a social housing environment Strong organisational skills and excellent attention to detail The ability to multitask and prioritise a varied workload Good IT skills, including Microsoft Office packages Strong communication skills, both written and verbal A reliable and proactive approach to work This opportunity offers an assignment rate of 17 per hour Travel and Location This role is based in Lancashire, in a location that benefits from excellent transport links across the region. There is easy access to the M55 and connections to the wider motorway network, as well as rail, bus and tram options. If you are interested in this Repairs Administrator role, apply online now or contact Charlotte Sutton at (url removed) for more information.
Aug 01, 2026
Contractor
Are you an experienced Administrator looking for your next opportunity within the housing sector? This Repairs Administrator role in Lancashire offers the chance to join a busy maintenance team, providing essential support to ensure the smooth running of day-to-day operations. This 3-month contract offers the opportunity to join a fast-paced team where you'll play a key role in supporting responsive repairs and planning services. In this Repairs Administrator position, you will be: Updating and maintaining system records accurately Carrying out data entry and processing information Updating and managing spreadsheets and databases Producing correspondence and documentation as required Supporting the Head of Responsive Repairs with daily operational tasks Ensuring records are maintained in line with company procedures Assisting with general office administration and team support I'd love to speak to someone who has: Previous administration experience within a social housing environment Strong organisational skills and excellent attention to detail The ability to multitask and prioritise a varied workload Good IT skills, including Microsoft Office packages Strong communication skills, both written and verbal A reliable and proactive approach to work This opportunity offers an assignment rate of 17 per hour Travel and Location This role is based in Lancashire, in a location that benefits from excellent transport links across the region. There is easy access to the M55 and connections to the wider motorway network, as well as rail, bus and tram options. If you are interested in this Repairs Administrator role, apply online now or contact Charlotte Sutton at (url removed) for more information.
OTE £140k+ uncapped Pre-IPO opportunity Are you a proven enterprise software sales professional with a track record selling complex, multi-stakeholder solutions? Most sales roles ask you to hit a number. This one asks you to help change how millions of people access housing and council services - while building genuine equity in a company heading toward IPO. We are partnering exclusively with one of the UK's leading AI-powered Digital Experience (DXP) solution providers to the Housing and Local Government sectors. For more than 20 years they have delivered innovative and integrated digital platforms that help housing providers and local authorities improve resident and citizen access, staff engagement and operational efficiency. Today they've delivered 350+ digital solutions across UK social housing and public sector organisations and are entering an ambitious scale-up phase as they significantly expand their solutions and market presence. They are now looking for a Senior Business Development Manager to help drive the next stage of growth. The opportunity This is a strategic new business role where you will take ownership of developing new Housing and Local Government relationships based on well proven existing solutions within an established customer base. You will work directly with senior stakeholders and sell enterprise-grade, six-figure Digital Experience Solutions - including resident self-service portals, tenant engagement apps, and citizen portals - into complex, multi-layered organisations. In your first year, success looks like: building a qualified pipeline across a defined territory, closing your first six-figure deals, and becoming the trusted voice your customers call before they call anyone else. Key responsibilities include: Driving new business growth across a defined territory, building on an established customer base Developing and managing a strong pipeline of strategic opportunities Building trusted relationships with senior stakeholders and digital teams Leading complex sales cycles from discovery through to close Delivering compelling demonstrations, proposals and business cases Working closely with executive, product and delivery teams What they're looking for They're seeking a commercially driven sales professional who combines ambition with a thoughtful, consultative approach. You will bring: A strong track record in enterprise B2B software sales, ideally selling multi-faceted solutions into organisations with complex, layered stakeholder structures Confidence building business cases and demonstrating ROI Knowledge of considered, relationship-led sales - long cycles, senior stakeholders, and deals that get built on trust rather than volume Comfort operating with autonomy in a scale-up What they offer Basic £60,000-£75,000 OTE £140k+ uncapped Pre-IPO share options Hybrid working (typically 3 days in the office, potentially 2 when settled) A supportive, collaborative commercial team Comprehensive benefits including 24/7 GP access, wellbeing support and retail discounts Significant career progression opportunities as the company scales Most importantly, you'll be joining a business where your work genuinely matters, helping housing providers and local authorities deliver better services while building your career within a successful and ambitious software technology company.
Aug 01, 2026
Full time
OTE £140k+ uncapped Pre-IPO opportunity Are you a proven enterprise software sales professional with a track record selling complex, multi-stakeholder solutions? Most sales roles ask you to hit a number. This one asks you to help change how millions of people access housing and council services - while building genuine equity in a company heading toward IPO. We are partnering exclusively with one of the UK's leading AI-powered Digital Experience (DXP) solution providers to the Housing and Local Government sectors. For more than 20 years they have delivered innovative and integrated digital platforms that help housing providers and local authorities improve resident and citizen access, staff engagement and operational efficiency. Today they've delivered 350+ digital solutions across UK social housing and public sector organisations and are entering an ambitious scale-up phase as they significantly expand their solutions and market presence. They are now looking for a Senior Business Development Manager to help drive the next stage of growth. The opportunity This is a strategic new business role where you will take ownership of developing new Housing and Local Government relationships based on well proven existing solutions within an established customer base. You will work directly with senior stakeholders and sell enterprise-grade, six-figure Digital Experience Solutions - including resident self-service portals, tenant engagement apps, and citizen portals - into complex, multi-layered organisations. In your first year, success looks like: building a qualified pipeline across a defined territory, closing your first six-figure deals, and becoming the trusted voice your customers call before they call anyone else. Key responsibilities include: Driving new business growth across a defined territory, building on an established customer base Developing and managing a strong pipeline of strategic opportunities Building trusted relationships with senior stakeholders and digital teams Leading complex sales cycles from discovery through to close Delivering compelling demonstrations, proposals and business cases Working closely with executive, product and delivery teams What they're looking for They're seeking a commercially driven sales professional who combines ambition with a thoughtful, consultative approach. You will bring: A strong track record in enterprise B2B software sales, ideally selling multi-faceted solutions into organisations with complex, layered stakeholder structures Confidence building business cases and demonstrating ROI Knowledge of considered, relationship-led sales - long cycles, senior stakeholders, and deals that get built on trust rather than volume Comfort operating with autonomy in a scale-up What they offer Basic £60,000-£75,000 OTE £140k+ uncapped Pre-IPO share options Hybrid working (typically 3 days in the office, potentially 2 when settled) A supportive, collaborative commercial team Comprehensive benefits including 24/7 GP access, wellbeing support and retail discounts Significant career progression opportunities as the company scales Most importantly, you'll be joining a business where your work genuinely matters, helping housing providers and local authorities deliver better services while building your career within a successful and ambitious software technology company.
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europ click apply for full job details
Aug 01, 2026
Full time
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europ click apply for full job details
We are supporting a West Midlands local authority in the appointment of an experienced and ambitious Head of Housing to join their senior leadership team on an initial 18-month contract. This is a high-profile leadership opportunity for an exceptional housing professional to provide strategic direction and operational leadership across the Housing Service. The successful candidate will be responsible for ensuring the delivery of efficient, effective and customer-focused services, while driving improvement, transformation and innovation in line with the Council's strategic priorities. Working closely with the Chief Executive, Senior Leadership Team, elected members and key partners, you will play a pivotal role in shaping housing policy, improving service outcomes and ensuring the Council meets its statutory responsibilities. You will lead a culture of continuous improvement, embed strong performance management, ensure effective financial stewardship and champion value for money across the service. You will be an influential and visible leader, capable of inspiring teams, managing change and building strong relationships with internal and external stakeholders, including residents, community organisations, public sector partners and service providers. We are seeking a strategic thinker with a strong track record of senior housing leadership within local government or a comparable public service environment. You will bring political awareness, commercial focus and the ability to deliver meaningful improvements in complex and changing circumstances. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Aug 01, 2026
Contractor
We are supporting a West Midlands local authority in the appointment of an experienced and ambitious Head of Housing to join their senior leadership team on an initial 18-month contract. This is a high-profile leadership opportunity for an exceptional housing professional to provide strategic direction and operational leadership across the Housing Service. The successful candidate will be responsible for ensuring the delivery of efficient, effective and customer-focused services, while driving improvement, transformation and innovation in line with the Council's strategic priorities. Working closely with the Chief Executive, Senior Leadership Team, elected members and key partners, you will play a pivotal role in shaping housing policy, improving service outcomes and ensuring the Council meets its statutory responsibilities. You will lead a culture of continuous improvement, embed strong performance management, ensure effective financial stewardship and champion value for money across the service. You will be an influential and visible leader, capable of inspiring teams, managing change and building strong relationships with internal and external stakeholders, including residents, community organisations, public sector partners and service providers. We are seeking a strategic thinker with a strong track record of senior housing leadership within local government or a comparable public service environment. You will bring political awareness, commercial focus and the ability to deliver meaningful improvements in complex and changing circumstances. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Hays Construction and Property
Eastleigh, Hampshire
Business Engagement and Service Improvement Manager - Housing Permanent Eastleigh Up to 58,400 The role holder is responsible for collaborating with operational teams to shape ideas for change, support the development of robust business cases, and clearly articulate the drivers for change-whether regulatory, compliance, operational, or strategic. A core element of the role is leading the Business Engagement & Service Improvement team, including Service Improvement Coordinators and Root Cause Analysts, to ensure all initiatives are underpinned by customer feedback and insights. Alongside RCA insight, the role holder will work closely with the Customer Experience - Operations Team, Insights Team and People & Organisational Development (POD) to translate customer and colleague feedback into meaningful service improvements and cultural change initiatives. The Business Engagement & Service Improvement team also enables the business to self-deliver change where appropriate, by providing facilitation, guidance, and access to tools. This includes conducting reviews, undertaking gap analyses, and leading working groups to identify and shape new initiatives that feed into the wider Portfolio. The role holder works in partnership with the Head of Change & Service Improvement to support the identification, forecasting, and planning of demand, while providing insight and input into the prioritisation and sequencing of the overall Portfolio. They play a key role in managing stakeholder expectations around delivery timescales and scope, ensuring change is well-governed, strategically aligned, and impactful. Knowledge Detailed knowledge of the internal business environment and the wider Social Housing sector, including regulatory, compliance and operational drives as well as its challenges and opportunities. CIH Level 4 or above (preferred). Evidence of continued professional development, particularly in leadership, business change, or project management Understanding of customer engagement, service design, root cause analysis and continuous improvement methodologies. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 01, 2026
Full time
Business Engagement and Service Improvement Manager - Housing Permanent Eastleigh Up to 58,400 The role holder is responsible for collaborating with operational teams to shape ideas for change, support the development of robust business cases, and clearly articulate the drivers for change-whether regulatory, compliance, operational, or strategic. A core element of the role is leading the Business Engagement & Service Improvement team, including Service Improvement Coordinators and Root Cause Analysts, to ensure all initiatives are underpinned by customer feedback and insights. Alongside RCA insight, the role holder will work closely with the Customer Experience - Operations Team, Insights Team and People & Organisational Development (POD) to translate customer and colleague feedback into meaningful service improvements and cultural change initiatives. The Business Engagement & Service Improvement team also enables the business to self-deliver change where appropriate, by providing facilitation, guidance, and access to tools. This includes conducting reviews, undertaking gap analyses, and leading working groups to identify and shape new initiatives that feed into the wider Portfolio. The role holder works in partnership with the Head of Change & Service Improvement to support the identification, forecasting, and planning of demand, while providing insight and input into the prioritisation and sequencing of the overall Portfolio. They play a key role in managing stakeholder expectations around delivery timescales and scope, ensuring change is well-governed, strategically aligned, and impactful. Knowledge Detailed knowledge of the internal business environment and the wider Social Housing sector, including regulatory, compliance and operational drives as well as its challenges and opportunities. CIH Level 4 or above (preferred). Evidence of continued professional development, particularly in leadership, business change, or project management Understanding of customer engagement, service design, root cause analysis and continuous improvement methodologies. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
RM Recruit is delighted to be partnering with a progressive and forward-thinking Housing Association based in Birmingham to recruit an experienced and detail-oriented FP&A & Treasury Analyst on a full-time, permanent basis. This is an excellent opportunity to join a values-driven organisation offering a flexible hybrid working model, with three days per week based in the office and two days working from home. Reporting directly to the Head of Financial Analysis & Treasury, you will play a key role in supporting the delivery of the organisation's financial planning, business planning, and treasury activities, contributing to informed decision-making and the achievement of strategic objectives. Maintain and manage critical financial and property portfolio data using systems such as Proval, BRIXX and Microsoft Office, ensuring accuracy and integrity across treasury and financial planning activities. Support the treasury function by monitoring daily cash positions, preparing cash flow and liquidity forecasts, managing loan portfolios, and banking operations, calculating loan covenant compliance, and processing month-end treasury journals, including balance sheet reconciliations and interest postings. Assist with the maintenance and development of the organisation's financial business plan using BRIXX, while updating and maintaining key FP&A reporting dashboards. Utilise and maintain Proval to prepare financial appraisals, assessing the viability of new development schemes and business initiatives. Support the preparation and submission of key regulatory returns, including the SDR, QFS and FFR, ensuring compliance with regulatory requirements. Proactively identify opportunities to enhance processes and systems, collaborating with stakeholders across the business to improve efficiency, strengthen reporting, and provide greater assurance through robust financial analysis. Person Specification: Part-qualified accountancy status (or equivalent experience) with significant finance and/or treasury experience, ideally within the social housing sector. Experience in treasury management and financial appraisal of development projects. A sound understanding of social housing finance, including rent standards, regulatory requirements, governance, and financial controls. Strong data analysis and IT skills, with advanced Excel capability and experience using systems such as ProVal, BRIXX and Power BI being highly desirable. Excellent interpersonal and communication skills, with the ability to build effective relationships with internal and external stakeholders. A proactive, collaborative approach with the ability to contribute positively as part of a team. Strong organisational skills, with the ability to manage competing priorities and deliver work accurately within deadlines. If you are seeking a fresh challenge, we encourage you to apply. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.
Aug 01, 2026
Full time
RM Recruit is delighted to be partnering with a progressive and forward-thinking Housing Association based in Birmingham to recruit an experienced and detail-oriented FP&A & Treasury Analyst on a full-time, permanent basis. This is an excellent opportunity to join a values-driven organisation offering a flexible hybrid working model, with three days per week based in the office and two days working from home. Reporting directly to the Head of Financial Analysis & Treasury, you will play a key role in supporting the delivery of the organisation's financial planning, business planning, and treasury activities, contributing to informed decision-making and the achievement of strategic objectives. Maintain and manage critical financial and property portfolio data using systems such as Proval, BRIXX and Microsoft Office, ensuring accuracy and integrity across treasury and financial planning activities. Support the treasury function by monitoring daily cash positions, preparing cash flow and liquidity forecasts, managing loan portfolios, and banking operations, calculating loan covenant compliance, and processing month-end treasury journals, including balance sheet reconciliations and interest postings. Assist with the maintenance and development of the organisation's financial business plan using BRIXX, while updating and maintaining key FP&A reporting dashboards. Utilise and maintain Proval to prepare financial appraisals, assessing the viability of new development schemes and business initiatives. Support the preparation and submission of key regulatory returns, including the SDR, QFS and FFR, ensuring compliance with regulatory requirements. Proactively identify opportunities to enhance processes and systems, collaborating with stakeholders across the business to improve efficiency, strengthen reporting, and provide greater assurance through robust financial analysis. Person Specification: Part-qualified accountancy status (or equivalent experience) with significant finance and/or treasury experience, ideally within the social housing sector. Experience in treasury management and financial appraisal of development projects. A sound understanding of social housing finance, including rent standards, regulatory requirements, governance, and financial controls. Strong data analysis and IT skills, with advanced Excel capability and experience using systems such as ProVal, BRIXX and Power BI being highly desirable. Excellent interpersonal and communication skills, with the ability to build effective relationships with internal and external stakeholders. A proactive, collaborative approach with the ability to contribute positively as part of a team. Strong organisational skills, with the ability to manage competing priorities and deliver work accurately within deadlines. If you are seeking a fresh challenge, we encourage you to apply. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.
We're looking for a passionate, organised and resilient Deputy Manager to join our Learning Disabilities Social Care Service in Hertfordshire. £36,000.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. This job description outlines the key responsibilities and expectations of the role. It is subject to change and may be amended as business needs evolve. What you'll do: Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc. Supporting Area Service Manager in maintaining quarterly staff succession plans This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Thrives on change and enjoys dynamic diverse environments Is confident with high levels of self-esteem Is respectful, articulate and sensitive in style of communication Is motivated towards excellence and improvement of personal performance with a can do attitude Ability to cope positively with challenging and diverse behaviour What you'll bring: Essential Educated to degree level or equivalent Holds relevant CMI/NVQ Level 4 or other business/management qualification Sound understanding of Positive Behaviour Support framework 2 years of experience with profound autism or complex learning disability Desirable Any other relevant professional memberships and/or specialist qualifications Clinical background or relevant experience About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Aug 01, 2026
Full time
We're looking for a passionate, organised and resilient Deputy Manager to join our Learning Disabilities Social Care Service in Hertfordshire. £36,000.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. This job description outlines the key responsibilities and expectations of the role. It is subject to change and may be amended as business needs evolve. What you'll do: Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc. Supporting Area Service Manager in maintaining quarterly staff succession plans This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Thrives on change and enjoys dynamic diverse environments Is confident with high levels of self-esteem Is respectful, articulate and sensitive in style of communication Is motivated towards excellence and improvement of personal performance with a can do attitude Ability to cope positively with challenging and diverse behaviour What you'll bring: Essential Educated to degree level or equivalent Holds relevant CMI/NVQ Level 4 or other business/management qualification Sound understanding of Positive Behaviour Support framework 2 years of experience with profound autism or complex learning disability Desirable Any other relevant professional memberships and/or specialist qualifications Clinical background or relevant experience About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Pathway Manager Be the difference for young people facing homelessness. Location: North Tyneside Salary: £40,132 per annum Closing date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Pathway Manager Ready to lead services that change lives We are looking for an experienced and inspiring Pathway Manager to lead our accommodation and outreach services for young people aged who are homeless or at risk of homelessness. You'll lead high-performing teams, drive service excellence, and build strong partnerships to help young people move towards independence and brighter futures. We're seeking a confident manager with experience leading support services, safeguarding vulnerable young people, managing risk, and delivering high-quality, compliant services. You'll be a skilled decision-maker, an effective people leader, and a collaborative professional who is passionate about achieving outstanding outcomes. Join us where your leadership will make a real difference every day. In return, you'll receive comprehensive training, ongoing development, and the opportunity to help shape services that empower young people to reach their full potential. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside. Key deliverables: You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy. You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service. You will deploy and supervise the work of the volunteers who add value to the work that we do You will have specific responsibilities to ensure budgets are set as directed by the Executive Director of Finance and Resources, and is managed throughout the year by working with the finance team, and using its systems and processes. You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas. You will manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners such as Prime contractor and other service providers for homelessness services. You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below: Significant management experience, including experiencing of supervising the work of teams and individuals. Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people. Experience of safe service delivery to young people at risk, both in accommodation based and in the community. Experience of Ofsted compliance Experience of using Risk Assessments and Support Planning. Good literacy, numeracy and IT skills Experience of operating safeguarding requirements and procedures Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Personal and professional integrity High level understanding of professional boundaries and ability to maintain boundaries Effective collaborative working Ability to effectively reflect on own practices for ongoing learning and development Respect for the values and ethos of the charity and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Jul 31, 2026
Full time
Pathway Manager Be the difference for young people facing homelessness. Location: North Tyneside Salary: £40,132 per annum Closing date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Pathway Manager Ready to lead services that change lives We are looking for an experienced and inspiring Pathway Manager to lead our accommodation and outreach services for young people aged who are homeless or at risk of homelessness. You'll lead high-performing teams, drive service excellence, and build strong partnerships to help young people move towards independence and brighter futures. We're seeking a confident manager with experience leading support services, safeguarding vulnerable young people, managing risk, and delivering high-quality, compliant services. You'll be a skilled decision-maker, an effective people leader, and a collaborative professional who is passionate about achieving outstanding outcomes. Join us where your leadership will make a real difference every day. In return, you'll receive comprehensive training, ongoing development, and the opportunity to help shape services that empower young people to reach their full potential. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside. Key deliverables: You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy. You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service. You will deploy and supervise the work of the volunteers who add value to the work that we do You will have specific responsibilities to ensure budgets are set as directed by the Executive Director of Finance and Resources, and is managed throughout the year by working with the finance team, and using its systems and processes. You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas. You will manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners such as Prime contractor and other service providers for homelessness services. You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below: Significant management experience, including experiencing of supervising the work of teams and individuals. Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people. Experience of safe service delivery to young people at risk, both in accommodation based and in the community. Experience of Ofsted compliance Experience of using Risk Assessments and Support Planning. Good literacy, numeracy and IT skills Experience of operating safeguarding requirements and procedures Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Personal and professional integrity High level understanding of professional boundaries and ability to maintain boundaries Effective collaborative working Ability to effectively reflect on own practices for ongoing learning and development Respect for the values and ethos of the charity and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Aatom Recruitment is looking for Tenant Data Collection Officer on behalf of a Local Authority. Job Title: Tenant Data Collection Officer Contract Duration: 3 Months Hours Per Week: 37 Role Purpose: Identify gaps in data within Housing systems. Gather, record and manage tenant information using a variety of methods, ensuring it is up to date and compliant in all relevant systems. Main Duties and Responsibilities: Maintain accurate and up to date tenant records on various systems, including personal information and tenancy details. Produce reports on tenant data and identify gaps. Gather tenant information through various methods, including surveys, interviews and document reviews. Visit tenants in their homes to obtain the necessary information, adhering to risk assessments and lone working practices at all times. Generate surveys utilising Microsoft Office and web-based forms and liaise with internal colleagues to promote the benefits of completion. Provide excellent customer service, signposting tenants to relevant information as required. Communicate with tenants regarding data collection processes and ensure transparency. Communicate effectively with tenants, stakeholders and internal colleagues to ensure data accuracy and consistency. Ensure proper consent is obtained for data processing activities and manage consent preferences. Apply data minimisation principles to only collect and retain necessary information and ensure data confidentiality and compliance with relevant data protection regulations (e.g. GDPR). Carry out any other duties that are within the scope and grading of the post which could also be requested by the line manager or Head of Service.
Jul 31, 2026
Contractor
Aatom Recruitment is looking for Tenant Data Collection Officer on behalf of a Local Authority. Job Title: Tenant Data Collection Officer Contract Duration: 3 Months Hours Per Week: 37 Role Purpose: Identify gaps in data within Housing systems. Gather, record and manage tenant information using a variety of methods, ensuring it is up to date and compliant in all relevant systems. Main Duties and Responsibilities: Maintain accurate and up to date tenant records on various systems, including personal information and tenancy details. Produce reports on tenant data and identify gaps. Gather tenant information through various methods, including surveys, interviews and document reviews. Visit tenants in their homes to obtain the necessary information, adhering to risk assessments and lone working practices at all times. Generate surveys utilising Microsoft Office and web-based forms and liaise with internal colleagues to promote the benefits of completion. Provide excellent customer service, signposting tenants to relevant information as required. Communicate with tenants regarding data collection processes and ensure transparency. Communicate effectively with tenants, stakeholders and internal colleagues to ensure data accuracy and consistency. Ensure proper consent is obtained for data processing activities and manage consent preferences. Apply data minimisation principles to only collect and retain necessary information and ensure data confidentiality and compliance with relevant data protection regulations (e.g. GDPR). Carry out any other duties that are within the scope and grading of the post which could also be requested by the line manager or Head of Service.
Head of IT Operations Hounslow, London (Heathrow) - Fully On-Site 85,000 - 95,000 (c. 90,000) + Benefits Our client is a well-established, privately owned logistics and supply chain business, providing warehousing, fulfilment and distribution services to a broad client base. The business has an excellent track record of growth and continues to scale across its multi-site operation. We're recruiting a Head of IT Operations to own the reliability, security and day-to-day operation of the company's IT environment across all sites. This is a genuinely strategic role (not a helpdesk or ticketing function) covering infrastructure, networks, cyber-security, resilience and end-user support, distinct from the company's separate software/platform engineering team. Reporting into senior leadership, you'll take ownership of: Infrastructure, network & hardware lifecycle across all sites Cyber-security strategy, risk & compliance (including ISO frameworks and penetration testing) System uptime, resilience & business continuity / disaster recovery Cloud infrastructure strategy and future technology roadmap End-user IT support and service standards Vendor management and IT operational budget Building and leading a dependable, well-organised IT operations team What We're Looking For Senior experience leading IT operations, infrastructure and security in a mission-critical, multi-site environment Strong knowledge of networks, cloud infrastructure and cyber-security A proven track record running dependable, well-governed IT operations Experience in multi-site, warehouse or operational environments is an advantage Exposure to ISO frameworks / formal security certifications is an advantage You will be based full-time on-site at the company's Hounslow, London office (close to Heathrow), Monday to Friday, with occasional travel to the business's other UK and European sites. This is a hands-on role in a fast-paced, live operational business - full-time office presence is essential. This is a genuine leadership opportunity in a high-growth business, with a clear path to Director-level as the role and impact grow over time. You'll have real influence over IT strategy and be a key partner to the senior leadership team - not simply managing a support desk. Suitable candidates may have experience as: Head of IT, IT Director, Head of IT Infrastructure, IT Infrastructure Manager, Head of IT Operations, IT Operations Manager, IT Operations Director, Head of Infrastructure & Security, Group IT Manager, Head of IT Services, IT Service Delivery Manager, Head of Technology Operations, Network & Infrastructure Manager, IT Manager. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 31, 2026
Full time
Head of IT Operations Hounslow, London (Heathrow) - Fully On-Site 85,000 - 95,000 (c. 90,000) + Benefits Our client is a well-established, privately owned logistics and supply chain business, providing warehousing, fulfilment and distribution services to a broad client base. The business has an excellent track record of growth and continues to scale across its multi-site operation. We're recruiting a Head of IT Operations to own the reliability, security and day-to-day operation of the company's IT environment across all sites. This is a genuinely strategic role (not a helpdesk or ticketing function) covering infrastructure, networks, cyber-security, resilience and end-user support, distinct from the company's separate software/platform engineering team. Reporting into senior leadership, you'll take ownership of: Infrastructure, network & hardware lifecycle across all sites Cyber-security strategy, risk & compliance (including ISO frameworks and penetration testing) System uptime, resilience & business continuity / disaster recovery Cloud infrastructure strategy and future technology roadmap End-user IT support and service standards Vendor management and IT operational budget Building and leading a dependable, well-organised IT operations team What We're Looking For Senior experience leading IT operations, infrastructure and security in a mission-critical, multi-site environment Strong knowledge of networks, cloud infrastructure and cyber-security A proven track record running dependable, well-governed IT operations Experience in multi-site, warehouse or operational environments is an advantage Exposure to ISO frameworks / formal security certifications is an advantage You will be based full-time on-site at the company's Hounslow, London office (close to Heathrow), Monday to Friday, with occasional travel to the business's other UK and European sites. This is a hands-on role in a fast-paced, live operational business - full-time office presence is essential. This is a genuine leadership opportunity in a high-growth business, with a clear path to Director-level as the role and impact grow over time. You'll have real influence over IT strategy and be a key partner to the senior leadership team - not simply managing a support desk. Suitable candidates may have experience as: Head of IT, IT Director, Head of IT Infrastructure, IT Infrastructure Manager, Head of IT Operations, IT Operations Manager, IT Operations Director, Head of Infrastructure & Security, Group IT Manager, Head of IT Services, IT Service Delivery Manager, Head of Technology Operations, Network & Infrastructure Manager, IT Manager. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Here at Single Homeless Project , we're seeking a skilled and dedicated Deputy Team Manager - Young Person's Accommodation to join our team based in Camden. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting f rom £34,127.11 and rising incrementally to £36,947.49 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the role: Every young person deserves more than a roof over their head. They deserve a place where they feel safe, seen and able to imagine a future for themselves. We are looking for two Deputy Team Managers to join our Ofsted Registered Young Person s Accommodation Services, with one opportunity in Camden and one in Greenwich. Working alongside the Service Manager, you will help turn our accommodation into places where young people aged 16 and over - including care leavers and young people facing multiple disadvantage - can build trust, discover their strengths and take meaningful steps towards adulthood and independence. You will be a visible, energising presence in the service, giving staff the guidance, confidence and space they need to deliver exceptional support. From coaching colleagues and strengthening support and safety plans to responding to safeguarding concerns, missing episodes and periods of disengagement, you will help the team remain curious, persistent and ambitious for every young person. You will also make sure preparation for the future starts from day one, creating opportunities for young people to develop practical life skills, reconnect with education or employment and move towards a home of their own. You will build strong relationships with local authorities and partner agencies, maintain high standards across housing management, health and safety and Ofsted compliance, and make sure young people are not simply consulted but genuinely heard. Their experiences, ideas and ambitions should shape the support they receive and the way the service grows. This is an opportunity to lead with heart, challenge what could be better and see the difference your leadership makes in young people s everyday lives. Through reflective practice, ongoing learning and development and hands on management experience, you will continue growing as a leader, with opportunities to progress across Single Homeless Project's (SHP) Young Person s Services and the wider organisation. What we're looking for in our Deputy Team Manager - Young Person's Accommodation: You believe in young people s potential and know how to build trust, spark confidence and keep going when progress is not straightforward. You have experience supervising or developing staff who support young people, including care leavers and those facing multiple disadvantage. You understand Ofsted Registered accommodation and can help colleagues turn safeguarding, trauma-informed practice and professional curiosity into meaningful everyday support. You are a calm, encouraging and hands-on leader who gives clear guidance, strengthens practice and helps colleagues grow without taking over. You bring resilience, fresh ideas and a genuine appetite to develop, using your creativity to open up opportunities for young people to build skills, independence and hope for the future. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: Sunday 16th August at midnight Interview date: Tuesday 25th and Wednesday 26th August at SHP Head Office in Kings Cross Please note there will be second stage interviews at a Young Person's Service for suitable candidates This post will require an Enhanced DBS check (processed by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Deputy Team Manager - Young Person's Accommodation - we'd like to hear from you! At Single Homeless Project, we welcome and encourage applications from people of all backgrounds and are committed to having a workforce that is made up of diverse individuals, skills, experiences and abilities. Due to current under representation at management level, we particularly encourage applications from individuals within our Black and Asian communities. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Jul 31, 2026
Full time
Here at Single Homeless Project , we're seeking a skilled and dedicated Deputy Team Manager - Young Person's Accommodation to join our team based in Camden. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting f rom £34,127.11 and rising incrementally to £36,947.49 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the role: Every young person deserves more than a roof over their head. They deserve a place where they feel safe, seen and able to imagine a future for themselves. We are looking for two Deputy Team Managers to join our Ofsted Registered Young Person s Accommodation Services, with one opportunity in Camden and one in Greenwich. Working alongside the Service Manager, you will help turn our accommodation into places where young people aged 16 and over - including care leavers and young people facing multiple disadvantage - can build trust, discover their strengths and take meaningful steps towards adulthood and independence. You will be a visible, energising presence in the service, giving staff the guidance, confidence and space they need to deliver exceptional support. From coaching colleagues and strengthening support and safety plans to responding to safeguarding concerns, missing episodes and periods of disengagement, you will help the team remain curious, persistent and ambitious for every young person. You will also make sure preparation for the future starts from day one, creating opportunities for young people to develop practical life skills, reconnect with education or employment and move towards a home of their own. You will build strong relationships with local authorities and partner agencies, maintain high standards across housing management, health and safety and Ofsted compliance, and make sure young people are not simply consulted but genuinely heard. Their experiences, ideas and ambitions should shape the support they receive and the way the service grows. This is an opportunity to lead with heart, challenge what could be better and see the difference your leadership makes in young people s everyday lives. Through reflective practice, ongoing learning and development and hands on management experience, you will continue growing as a leader, with opportunities to progress across Single Homeless Project's (SHP) Young Person s Services and the wider organisation. What we're looking for in our Deputy Team Manager - Young Person's Accommodation: You believe in young people s potential and know how to build trust, spark confidence and keep going when progress is not straightforward. You have experience supervising or developing staff who support young people, including care leavers and those facing multiple disadvantage. You understand Ofsted Registered accommodation and can help colleagues turn safeguarding, trauma-informed practice and professional curiosity into meaningful everyday support. You are a calm, encouraging and hands-on leader who gives clear guidance, strengthens practice and helps colleagues grow without taking over. You bring resilience, fresh ideas and a genuine appetite to develop, using your creativity to open up opportunities for young people to build skills, independence and hope for the future. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: Sunday 16th August at midnight Interview date: Tuesday 25th and Wednesday 26th August at SHP Head Office in Kings Cross Please note there will be second stage interviews at a Young Person's Service for suitable candidates This post will require an Enhanced DBS check (processed by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Deputy Team Manager - Young Person's Accommodation - we'd like to hear from you! At Single Homeless Project, we welcome and encourage applications from people of all backgrounds and are committed to having a workforce that is made up of diverse individuals, skills, experiences and abilities. Due to current under representation at management level, we particularly encourage applications from individuals within our Black and Asian communities. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Health & Safety Manager for Joseph Rowntree Housing for 2,500 properties across Yorkshire and the North East. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description H&S Manager for 2,500 properties across Yorkshire and the North East Line management of a H&S Officer with support from the wider compliance team Construction and Corporate H&S for the organisation H&S policies and procedures CDM Management of the H&S dashboard matrix and the Assure system Fire risk actions H&S training and development Site inspections, risk assessments and method statements Incident investigations To work in partnership with key stakeholders including the property services team and HSE Profile NEBOSH qualification H&S expertise including IOSH, CDM and RIDDOR Experience operating in a similar role in the housing or care sectors Understanding of construction/maintenance H&S Commutable distance of York Job Offer 57,239 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme
Jul 31, 2026
Full time
Health & Safety Manager for Joseph Rowntree Housing for 2,500 properties across Yorkshire and the North East. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description H&S Manager for 2,500 properties across Yorkshire and the North East Line management of a H&S Officer with support from the wider compliance team Construction and Corporate H&S for the organisation H&S policies and procedures CDM Management of the H&S dashboard matrix and the Assure system Fire risk actions H&S training and development Site inspections, risk assessments and method statements Incident investigations To work in partnership with key stakeholders including the property services team and HSE Profile NEBOSH qualification H&S expertise including IOSH, CDM and RIDDOR Experience operating in a similar role in the housing or care sectors Understanding of construction/maintenance H&S Commutable distance of York Job Offer 57,239 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme
Young People Support Worker We promise you that no day will be the same, and you will get so much out of working with residents as you ensure that they are well-cared for, and empowered to make progress into Independence. Location: Whitley Bay Salary: £19,738.88 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 28 About the Role You ll play a vital part in delivering the mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. As a Young People Support Worker (Whitley Bay) , you will provide practical, emotional, and goal-focused support to young people, helping them develop the skills, confidence, and resilience needed to move towards independent living. You will manage a caseload of young people with a range of support needs, building trusted relationships and delivering structured, person-centred support plans. The role involves supporting young people through key transitions, including leaving care, sustaining accommodation, and accessing education, training, or employment. Your work will be underpinned by the Endeavour Model, an assets-based and psychologically informed approach, ensuring young people are supported to build on their strengths and achieve positive outcomes. Please note that this job opportunity is offered as a part-time ( 28 hours per week ), permanent role. Shift Pattern: Saturday & Sunday - 08:00 to 22:00 In this role, you will: Provide safe, supportive accommodation and champion the wellbeing of every client. Deliver personalised support plans that empower individuals to achieve independence. Build positive, respectful relationships with colleagues, partners and the people we support. Encourage participation in education, training, employment, and volunteering opportunities. Contribute to a positive team culture and maintain a safe, welcoming environment. Commit to continuous learning and uphold the values of respect, inclusion, and action. About You You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Jul 31, 2026
Full time
Young People Support Worker We promise you that no day will be the same, and you will get so much out of working with residents as you ensure that they are well-cared for, and empowered to make progress into Independence. Location: Whitley Bay Salary: £19,738.88 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 28 About the Role You ll play a vital part in delivering the mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. As a Young People Support Worker (Whitley Bay) , you will provide practical, emotional, and goal-focused support to young people, helping them develop the skills, confidence, and resilience needed to move towards independent living. You will manage a caseload of young people with a range of support needs, building trusted relationships and delivering structured, person-centred support plans. The role involves supporting young people through key transitions, including leaving care, sustaining accommodation, and accessing education, training, or employment. Your work will be underpinned by the Endeavour Model, an assets-based and psychologically informed approach, ensuring young people are supported to build on their strengths and achieve positive outcomes. Please note that this job opportunity is offered as a part-time ( 28 hours per week ), permanent role. Shift Pattern: Saturday & Sunday - 08:00 to 22:00 In this role, you will: Provide safe, supportive accommodation and champion the wellbeing of every client. Deliver personalised support plans that empower individuals to achieve independence. Build positive, respectful relationships with colleagues, partners and the people we support. Encourage participation in education, training, employment, and volunteering opportunities. Contribute to a positive team culture and maintain a safe, welcoming environment. Commit to continuous learning and uphold the values of respect, inclusion, and action. About You You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People Service located in Tower Hamlets. No personal care or experience required, just the right values. 30,784.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Mile End Young Peoples service provides support and housing in Tower Hamlets that are either leaving care or affected by youth homelessness. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Building supportive, trusting relationships with customers Working proactively with other members of the team to handle the service caseload and administrative responsibilities Supporting key customers to set personalised goals in the form of a Support Plan Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' Proactively manage risk and safety both in and outside of their physical living environment About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Approachable and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised What you'll bring: Desirable: Experience working with young people About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Jul 31, 2026
Full time
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People Service located in Tower Hamlets. No personal care or experience required, just the right values. 30,784.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Mile End Young Peoples service provides support and housing in Tower Hamlets that are either leaving care or affected by youth homelessness. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Building supportive, trusting relationships with customers Working proactively with other members of the team to handle the service caseload and administrative responsibilities Supporting key customers to set personalised goals in the form of a Support Plan Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' Proactively manage risk and safety both in and outside of their physical living environment About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Approachable and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised What you'll bring: Desirable: Experience working with young people About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Housing Management Worker (Floating) This is an opportunity for someone compassionate and driven to make a real impact, supported by training and reflective practice. Location: Middlesbrough (NE) Salary: £26,436 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Are you looking for a role where you can make a lasting impact Join the team and support people with complex needs to maintain their tenancies, build independence, and achieve the goals that matter most to them. You'll manage a caseload of clients, provide practical and emotional support, and connect people with the services and opportunities they need to thrive. We're looking for a proactive, relationship-focused professional with experience supporting vulnerable people, strong safeguarding awareness, and the confidence to manage both housing and support responsibilities. You'll work collaboratively with partners, promote positive outcomes, and help ensure safe, well-managed accommodation for clients. In return, you'll join an inclusive, values-driven organisation that believes in people's potential and invests in your development through training, support, and career growth opportunities. Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role. In this role, you will: To interview and assess clients to help sustain their settled accommodation. Following initial assessment to go through a programme of work with clients accepted to cover accommodation needs, independent living skills, support with work and learning and social and emotional issues. Support clients through a programme of regular visits. These may include support and advice, or more structured life-skills training as required. To be available to deal with clients who need help or advice, either by phone or on a drop-in basis. To create a package of support around the client, signposting where appropriate. To be available to represent the charity at meetings concerning move-on accommodation and to provide updates to all professionals involved with the client. To co-ordinate and ensure a smooth transition when supported or alternative accommodation has been found. To keep clear and relevant records and statistics, and to ensure good communication with the project workers and project evaluators. To make a positive contribution to team meetings, case management meetings and contribute to any policy reviews and consultations. You will ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable. You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement. You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money. You will be responsible for ensuring that accommodation units are well maintained. You will prepare short reports on arrears, voids and repairs for the service manager, DePaul s central services and commissioner meetings as required. You will be responsible for ensuring that all common parts and grounds of managed properties are in good maintenance order and adhere to Health and Safety requirements. You will be responsible for maintain Health and Safety standards in the premises and a point of information for clients regarding Health and Safety. You will facilitate the fair allocation of letting accommodation in accordance with Policy and Procedures. You will maximize collections of rents and service charges and hold responsibility for the accurate reporting of rental income, voids, and allocations to the finance team. You will consult with local Housing Benefit Teams, Social Service Departments, or other authorities regarding individual rental income claims. You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt. You will be the first point of contact for landlord queries and contractors. You will support the resolution of disputes between occupants and/or neighbours. You will be responsible for the maintenance of records which support the efficient housing management e.g. repairs and maintenance, lettings, ASB etc. To work in a manner that promotes positive teamwork. To take part in a rota of staff cover for drop in and programmed sessions as required. Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of the charity to clients and holding residents meetings. About You To conduct this role we are looking for the following from you in terms of experience, skills and competencies. A commitment to the ethos and values of the charity including the organisation s values, policies, and procedures. Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI s. A clear understanding and ability to implement risk management, information sharing and data security arrangements. Awareness of and commitment to equal opportunity and diversity practise. Demonstrate ability to use IT to a level which will enable high quality reporting to be conducted. Experience of working with people who are categorized as high risk or have high needs or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence and offending behaviour. (this list is not exhaustive) Knowledge of, or capacity and willingness to learn about housing management. Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Jul 31, 2026
Full time
Housing Management Worker (Floating) This is an opportunity for someone compassionate and driven to make a real impact, supported by training and reflective practice. Location: Middlesbrough (NE) Salary: £26,436 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Are you looking for a role where you can make a lasting impact Join the team and support people with complex needs to maintain their tenancies, build independence, and achieve the goals that matter most to them. You'll manage a caseload of clients, provide practical and emotional support, and connect people with the services and opportunities they need to thrive. We're looking for a proactive, relationship-focused professional with experience supporting vulnerable people, strong safeguarding awareness, and the confidence to manage both housing and support responsibilities. You'll work collaboratively with partners, promote positive outcomes, and help ensure safe, well-managed accommodation for clients. In return, you'll join an inclusive, values-driven organisation that believes in people's potential and invests in your development through training, support, and career growth opportunities. Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role. In this role, you will: To interview and assess clients to help sustain their settled accommodation. Following initial assessment to go through a programme of work with clients accepted to cover accommodation needs, independent living skills, support with work and learning and social and emotional issues. Support clients through a programme of regular visits. These may include support and advice, or more structured life-skills training as required. To be available to deal with clients who need help or advice, either by phone or on a drop-in basis. To create a package of support around the client, signposting where appropriate. To be available to represent the charity at meetings concerning move-on accommodation and to provide updates to all professionals involved with the client. To co-ordinate and ensure a smooth transition when supported or alternative accommodation has been found. To keep clear and relevant records and statistics, and to ensure good communication with the project workers and project evaluators. To make a positive contribution to team meetings, case management meetings and contribute to any policy reviews and consultations. You will ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable. You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement. You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money. You will be responsible for ensuring that accommodation units are well maintained. You will prepare short reports on arrears, voids and repairs for the service manager, DePaul s central services and commissioner meetings as required. You will be responsible for ensuring that all common parts and grounds of managed properties are in good maintenance order and adhere to Health and Safety requirements. You will be responsible for maintain Health and Safety standards in the premises and a point of information for clients regarding Health and Safety. You will facilitate the fair allocation of letting accommodation in accordance with Policy and Procedures. You will maximize collections of rents and service charges and hold responsibility for the accurate reporting of rental income, voids, and allocations to the finance team. You will consult with local Housing Benefit Teams, Social Service Departments, or other authorities regarding individual rental income claims. You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt. You will be the first point of contact for landlord queries and contractors. You will support the resolution of disputes between occupants and/or neighbours. You will be responsible for the maintenance of records which support the efficient housing management e.g. repairs and maintenance, lettings, ASB etc. To work in a manner that promotes positive teamwork. To take part in a rota of staff cover for drop in and programmed sessions as required. Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of the charity to clients and holding residents meetings. About You To conduct this role we are looking for the following from you in terms of experience, skills and competencies. A commitment to the ethos and values of the charity including the organisation s values, policies, and procedures. Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI s. A clear understanding and ability to implement risk management, information sharing and data security arrangements. Awareness of and commitment to equal opportunity and diversity practise. Demonstrate ability to use IT to a level which will enable high quality reporting to be conducted. Experience of working with people who are categorized as high risk or have high needs or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence and offending behaviour. (this list is not exhaustive) Knowledge of, or capacity and willingness to learn about housing management. Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
