Commercial Marketing Manager Melksham, Wiltshire £45,000 - £55,000 (negotiable) Our client is a successful and growing consumer products business supplying retailers across the UK, USA and international markets. They are seeking a commercially focused Commercial Marketing Manager to drive profitable growth across ecommerce, digital sales and commercial marketing activity. This is a hands-on leadership role for someone who understands how marketing drives sales. Working closely with Sales, Product, Design and Ecommerce teams, you will be responsible for customer acquisition, lead conversion, ecommerce performance and commercially focused marketing initiatives. Key Responsibilities Drive profitable growth across B2B ecommerce, marketplaces and digital sales channels. Own lead generation, qualification and conversion activity across websites, campaigns and trade events. Develop strategies to acquire new customers, reactivate dormant accounts and grow existing customer spend. Manage CRM, email marketing and customer communications to improve engagement and revenue. Oversee the performance of ecommerce and marketplace platforms, including Faire UK and Faire US. Plan and deliver product launches, campaigns and promotional activity across digital channels. Produce sales materials, brochures and launch collateral to support commercial objectives. Support trade shows and exhibitions, ensuring effective lead follow-up and ROI measurement. Lead and develop a Sales Assistant and Content Creator. Use data, AI and automation tools to improve performance, efficiency and decision making. About You You are a commercially minded sales and marketing professional who is motivated by growth, customer acquisition and measurable results. You understand how marketing supports sales performance and enjoy using data and insight to drive business success. Essential Skills & Experience Demonstrable success delivering sales growth and commercial results. Experience of ecommerce, marketplaces, CRM and digital sales channels. Strong understanding of customer acquisition, lead generation and retention. Previous team management experience. Excellent commercial awareness and ability to analyse performance data. Strong organisational and project management skills. Experience working cross-functionally with Sales, Product, Ecommerce and Marketing teams. Confident using CRM, ecommerce and AI-enabled tools. Desirable Experience within consumer products, giftware, publishing, lifestyle or retail. A background combining sales and marketing responsibilities. Experience with platforms such as Faire, Amazon or Shopify. Experience supporting trade shows or field sales teams. What's on Offer? Salary of £45,000 - £55,000 (negotiable) Opportunity to lead a commercially significant area of the business. Varied role spanning sales growth, ecommerce and marketing. People management responsibility and long-term career development. Opportunity to influence business growth through data, technology and AI. If you're a commercially driven Commercial Marketing Manager looking for an opportunity to combine sales, ecommerce and marketing within a growing consumer products business, we'd love to hear from you. Apply online today or contact Jo Aldred at Reed Marketing & Creative for more information.
Oct 01, 2026
Full time
Commercial Marketing Manager Melksham, Wiltshire £45,000 - £55,000 (negotiable) Our client is a successful and growing consumer products business supplying retailers across the UK, USA and international markets. They are seeking a commercially focused Commercial Marketing Manager to drive profitable growth across ecommerce, digital sales and commercial marketing activity. This is a hands-on leadership role for someone who understands how marketing drives sales. Working closely with Sales, Product, Design and Ecommerce teams, you will be responsible for customer acquisition, lead conversion, ecommerce performance and commercially focused marketing initiatives. Key Responsibilities Drive profitable growth across B2B ecommerce, marketplaces and digital sales channels. Own lead generation, qualification and conversion activity across websites, campaigns and trade events. Develop strategies to acquire new customers, reactivate dormant accounts and grow existing customer spend. Manage CRM, email marketing and customer communications to improve engagement and revenue. Oversee the performance of ecommerce and marketplace platforms, including Faire UK and Faire US. Plan and deliver product launches, campaigns and promotional activity across digital channels. Produce sales materials, brochures and launch collateral to support commercial objectives. Support trade shows and exhibitions, ensuring effective lead follow-up and ROI measurement. Lead and develop a Sales Assistant and Content Creator. Use data, AI and automation tools to improve performance, efficiency and decision making. About You You are a commercially minded sales and marketing professional who is motivated by growth, customer acquisition and measurable results. You understand how marketing supports sales performance and enjoy using data and insight to drive business success. Essential Skills & Experience Demonstrable success delivering sales growth and commercial results. Experience of ecommerce, marketplaces, CRM and digital sales channels. Strong understanding of customer acquisition, lead generation and retention. Previous team management experience. Excellent commercial awareness and ability to analyse performance data. Strong organisational and project management skills. Experience working cross-functionally with Sales, Product, Ecommerce and Marketing teams. Confident using CRM, ecommerce and AI-enabled tools. Desirable Experience within consumer products, giftware, publishing, lifestyle or retail. A background combining sales and marketing responsibilities. Experience with platforms such as Faire, Amazon or Shopify. Experience supporting trade shows or field sales teams. What's on Offer? Salary of £45,000 - £55,000 (negotiable) Opportunity to lead a commercially significant area of the business. Varied role spanning sales growth, ecommerce and marketing. People management responsibility and long-term career development. Opportunity to influence business growth through data, technology and AI. If you're a commercially driven Commercial Marketing Manager looking for an opportunity to combine sales, ecommerce and marketing within a growing consumer products business, we'd love to hear from you. Apply online today or contact Jo Aldred at Reed Marketing & Creative for more information.
Commercial Marketing Manager Melksham, Wiltshire £45,000 - £55,000 (negotiable) Our client is a successful and growing consumer products business supplying retailers across the UK, USA and international markets. They are seeking a commercially focused Commercial Marketing Manager to drive profitable growth across ecommerce, digital sales and commercial marketing activity. This is a hands-on leadership role for someone who understands how marketing drives sales. Working closely with Sales, Product, Design and Ecommerce teams, you will be responsible for customer acquisition, lead conversion, ecommerce performance and commercially focused marketing initiatives. Key Responsibilities Drive profitable growth across B2B ecommerce, marketplaces and digital sales channels. Own lead generation, qualification and conversion activity across websites, campaigns and trade events. Develop strategies to acquire new customers, reactivate dormant accounts and grow existing customer spend. Manage CRM, email marketing and customer communications to improve engagement and revenue. Oversee the performance of ecommerce and marketplace platforms, including Faire UK and Faire US. Plan and deliver product launches, campaigns and promotional activity across digital channels. Produce sales materials, brochures and launch collateral to support commercial objectives. Support trade shows and exhibitions, ensuring effective lead follow-up and ROI measurement. Lead and develop a Sales Assistant and Content Creator. Use data, AI and automation tools to improve performance, efficiency and decision making. About You You are a commercially minded sales and marketing professional who is motivated by growth, customer acquisition and measurable results. You understand how marketing supports sales performance and enjoy using data and insight to drive business success. Essential Skills & Experience Demonstrable success delivering sales growth and commercial results. Experience of ecommerce, marketplaces, CRM and digital sales channels. Strong understanding of customer acquisition, lead generation and retention. Previous team management experience. Excellent commercial awareness and ability to analyse performance data. Strong organisational and project management skills. Experience working cross-functionally with Sales, Product, Ecommerce and Marketing teams. Confident using CRM, ecommerce and AI-enabled tools. Desirable Experience within consumer products, giftware, publishing, lifestyle or retail. A background combining sales and marketing responsibilities. Experience with platforms such as Faire, Amazon or Shopify. Experience supporting trade shows or field sales teams. What's on Offer? Salary of £45,000 - £55,000 (negotiable) Opportunity to lead a commercially significant area of the business. Varied role spanning sales growth, ecommerce and marketing. People management responsibility and long-term career development. Opportunity to influence business growth through data, technology and AI. If you're a commercially driven Commercial Marketing Manager looking for an opportunity to combine sales, ecommerce and marketing within a growing consumer products business, we'd love to hear from you. Apply online today or contact Jo Aldred at Reed Marketing & Creative for more information.
Oct 01, 2026
Full time
Commercial Marketing Manager Melksham, Wiltshire £45,000 - £55,000 (negotiable) Our client is a successful and growing consumer products business supplying retailers across the UK, USA and international markets. They are seeking a commercially focused Commercial Marketing Manager to drive profitable growth across ecommerce, digital sales and commercial marketing activity. This is a hands-on leadership role for someone who understands how marketing drives sales. Working closely with Sales, Product, Design and Ecommerce teams, you will be responsible for customer acquisition, lead conversion, ecommerce performance and commercially focused marketing initiatives. Key Responsibilities Drive profitable growth across B2B ecommerce, marketplaces and digital sales channels. Own lead generation, qualification and conversion activity across websites, campaigns and trade events. Develop strategies to acquire new customers, reactivate dormant accounts and grow existing customer spend. Manage CRM, email marketing and customer communications to improve engagement and revenue. Oversee the performance of ecommerce and marketplace platforms, including Faire UK and Faire US. Plan and deliver product launches, campaigns and promotional activity across digital channels. Produce sales materials, brochures and launch collateral to support commercial objectives. Support trade shows and exhibitions, ensuring effective lead follow-up and ROI measurement. Lead and develop a Sales Assistant and Content Creator. Use data, AI and automation tools to improve performance, efficiency and decision making. About You You are a commercially minded sales and marketing professional who is motivated by growth, customer acquisition and measurable results. You understand how marketing supports sales performance and enjoy using data and insight to drive business success. Essential Skills & Experience Demonstrable success delivering sales growth and commercial results. Experience of ecommerce, marketplaces, CRM and digital sales channels. Strong understanding of customer acquisition, lead generation and retention. Previous team management experience. Excellent commercial awareness and ability to analyse performance data. Strong organisational and project management skills. Experience working cross-functionally with Sales, Product, Ecommerce and Marketing teams. Confident using CRM, ecommerce and AI-enabled tools. Desirable Experience within consumer products, giftware, publishing, lifestyle or retail. A background combining sales and marketing responsibilities. Experience with platforms such as Faire, Amazon or Shopify. Experience supporting trade shows or field sales teams. What's on Offer? Salary of £45,000 - £55,000 (negotiable) Opportunity to lead a commercially significant area of the business. Varied role spanning sales growth, ecommerce and marketing. People management responsibility and long-term career development. Opportunity to influence business growth through data, technology and AI. If you're a commercially driven Commercial Marketing Manager looking for an opportunity to combine sales, ecommerce and marketing within a growing consumer products business, we'd love to hear from you. Apply online today or contact Jo Aldred at Reed Marketing & Creative for more information.
ECOMMERCE MANAGER London | Hybrid | FMCG/Consumer Brand We're partnering with a fast-growing, international FMCG consumer brand to appoint an Ecommerce Manager to lead online commercial growth across the UK and Europe. This is a broad, commercially focused role spanning Amazon, TikTok Shop, Ocado and major grocery retailers , alongside emerging marketplace opportunities. You'll sit at the intersection of eCommerce, digital shelf, retail media, sales and digital marketing , working closely with agency partners, retail account teams and internal marketing functions to accelerate online revenue and share growth. THE ROLE You will own the UK & European eCommerce strategy and execution, working across established marketplaces and retail partners while identifying new opportunities for growth. Key responsibilities include: Develop and execute the UK & European eCommerce strategy , aligned with wider global objectives. Own eCommerce plans across Amazon, Ocado, TikTok Shop and online grocery retailers . Build annual account-level eCommerce plans, investment strategies and performance targets. Identify and evaluate new and emerging marketplaces to drive incremental revenue and visibility. Partner with sales teams and agencies to develop joint business plans and retail media campaigns . Manage the digital shelf , including product listings, content, promotional activity, search terms and advertising. Negotiate and execute pricing, promotional opportunities, product launches and commercial agreements with retail and marketplace partners. Monitor competitor activity and market trends, identifying opportunities to improve performance. Own eCommerce forecasting and reporting across the UK and Europe. Track sales against budget, promotional effectiveness, trade spend and commercial performance. Lead reporting across key eCommerce KPIs including conversion, AOV, CAC and CLV . Provide actionable insights on marketplace performance, customer behaviour, competitors and category trends. Work closely with supply chain and operations teams to ensure availability and fulfilment across online channels. Support the wider digital marketing strategy across web, social, search, eCommerce and CRM . Help shape the digital customer journey, optimising key touchpoints across awareness, consideration, conversion and retention. Support CRM development across segmentation, automation and personalisation. Work with media agencies on paid media planning, activation, optimisation and reporting. Develop and support social commerce and social search strategies for the UK market. ABOUT YOU We're looking for someone with a strong understanding of digital commerce, retail media and online shopper behaviour , combined with genuine commercial and financial acumen. You'll ideally have: 4+ years' experience across eCommerce, FMCG, retail or a closely related consumer environment. Proven experience building and growing eCommerce businesses across platforms such as Amazon, Ocado, Tesco or other major retailers . Strong commercial and retail account management experience. A track record of delivering online sales and share growth . Experience managing marketplaces, digital shelf and/or retail media. Strong analytical capability and confidence turning data into commercial actions. Experience with platforms/tools such as Shopify, CitrusAd and commercial analytics dashboards . Strong forecasting, reporting and financial management skills. Excellent stakeholder management, influencing and negotiation skills. The ability to work effectively across sales, marketing, finance, operations and external agency partners. WHY THIS ROLE? This is a chance to take ownership of a growing UK & European eCommerce operation within an international consumer brand. You'll have exposure across marketplaces, grocery eCommerce, retail media, digital marketing, CRM and social commerce , with genuine scope to influence how the online channel develops. Location: London Working model: Hybrid Sector: FMCG/Consumer Level: Ecommerce Manager *Rates depend on experience and client requirements
Oct 01, 2026
Full time
ECOMMERCE MANAGER London | Hybrid | FMCG/Consumer Brand We're partnering with a fast-growing, international FMCG consumer brand to appoint an Ecommerce Manager to lead online commercial growth across the UK and Europe. This is a broad, commercially focused role spanning Amazon, TikTok Shop, Ocado and major grocery retailers , alongside emerging marketplace opportunities. You'll sit at the intersection of eCommerce, digital shelf, retail media, sales and digital marketing , working closely with agency partners, retail account teams and internal marketing functions to accelerate online revenue and share growth. THE ROLE You will own the UK & European eCommerce strategy and execution, working across established marketplaces and retail partners while identifying new opportunities for growth. Key responsibilities include: Develop and execute the UK & European eCommerce strategy , aligned with wider global objectives. Own eCommerce plans across Amazon, Ocado, TikTok Shop and online grocery retailers . Build annual account-level eCommerce plans, investment strategies and performance targets. Identify and evaluate new and emerging marketplaces to drive incremental revenue and visibility. Partner with sales teams and agencies to develop joint business plans and retail media campaigns . Manage the digital shelf , including product listings, content, promotional activity, search terms and advertising. Negotiate and execute pricing, promotional opportunities, product launches and commercial agreements with retail and marketplace partners. Monitor competitor activity and market trends, identifying opportunities to improve performance. Own eCommerce forecasting and reporting across the UK and Europe. Track sales against budget, promotional effectiveness, trade spend and commercial performance. Lead reporting across key eCommerce KPIs including conversion, AOV, CAC and CLV . Provide actionable insights on marketplace performance, customer behaviour, competitors and category trends. Work closely with supply chain and operations teams to ensure availability and fulfilment across online channels. Support the wider digital marketing strategy across web, social, search, eCommerce and CRM . Help shape the digital customer journey, optimising key touchpoints across awareness, consideration, conversion and retention. Support CRM development across segmentation, automation and personalisation. Work with media agencies on paid media planning, activation, optimisation and reporting. Develop and support social commerce and social search strategies for the UK market. ABOUT YOU We're looking for someone with a strong understanding of digital commerce, retail media and online shopper behaviour , combined with genuine commercial and financial acumen. You'll ideally have: 4+ years' experience across eCommerce, FMCG, retail or a closely related consumer environment. Proven experience building and growing eCommerce businesses across platforms such as Amazon, Ocado, Tesco or other major retailers . Strong commercial and retail account management experience. A track record of delivering online sales and share growth . Experience managing marketplaces, digital shelf and/or retail media. Strong analytical capability and confidence turning data into commercial actions. Experience with platforms/tools such as Shopify, CitrusAd and commercial analytics dashboards . Strong forecasting, reporting and financial management skills. Excellent stakeholder management, influencing and negotiation skills. The ability to work effectively across sales, marketing, finance, operations and external agency partners. WHY THIS ROLE? This is a chance to take ownership of a growing UK & European eCommerce operation within an international consumer brand. You'll have exposure across marketplaces, grocery eCommerce, retail media, digital marketing, CRM and social commerce , with genuine scope to influence how the online channel develops. Location: London Working model: Hybrid Sector: FMCG/Consumer Level: Ecommerce Manager *Rates depend on experience and client requirements
Ecommerce Manager Warwickshire £36,000 £40,000 + Performance Bonus Our client is an award-winning, design-led lifestyle products brand based in Warwickshire, selling direct-to-consumer online and wholesale to leading retailers and concept stores across the UK and internationally. They're looking for a commercially-minded Ecommerce Manager to take full ownership of their B2C online performance and drive the next phase of digital growth. This is an office-based position with 5 days a week in the office. Benefits of an Ecommerce Manager: £36,000 £40,000 depending on experience Annual performance-based bonus linked to ecommerce growth Genuine progression opportunity within a growing business The chance to shape digital strategy for an established, design-led brand Responsibilities of the Ecommerce Manager: Owning ecommerce revenue growth, conversion rate optimisation and average order value across the company website Planning and running performance marketing across Google Ads, paid social, SEO and email Managing and optimising listings across Amazon and other marketplaces Turning data into clear, actionable insights and recommendations Supporting the wholesale team with digital initiatives and consistent brand presentation What we're looking for: Proven ecommerce or digital marketing experience in a commercial role Strong knowledge of performance marketing channels Confidence with ecommerce platforms (Shopify experience a bonus) A proactive, data-driven, hands-on approach Interested in finding out more? Get in touch with Brellis Recruitment today. Key Words: Ecommerce Manager, Ecommerce, Production, Designs INDL
Oct 01, 2026
Full time
Ecommerce Manager Warwickshire £36,000 £40,000 + Performance Bonus Our client is an award-winning, design-led lifestyle products brand based in Warwickshire, selling direct-to-consumer online and wholesale to leading retailers and concept stores across the UK and internationally. They're looking for a commercially-minded Ecommerce Manager to take full ownership of their B2C online performance and drive the next phase of digital growth. This is an office-based position with 5 days a week in the office. Benefits of an Ecommerce Manager: £36,000 £40,000 depending on experience Annual performance-based bonus linked to ecommerce growth Genuine progression opportunity within a growing business The chance to shape digital strategy for an established, design-led brand Responsibilities of the Ecommerce Manager: Owning ecommerce revenue growth, conversion rate optimisation and average order value across the company website Planning and running performance marketing across Google Ads, paid social, SEO and email Managing and optimising listings across Amazon and other marketplaces Turning data into clear, actionable insights and recommendations Supporting the wholesale team with digital initiatives and consistent brand presentation What we're looking for: Proven ecommerce or digital marketing experience in a commercial role Strong knowledge of performance marketing channels Confidence with ecommerce platforms (Shopify experience a bonus) A proactive, data-driven, hands-on approach Interested in finding out more? Get in touch with Brellis Recruitment today. Key Words: Ecommerce Manager, Ecommerce, Production, Designs INDL
Marketplace Manager EU & UK Box Recruitment Solutions are currently recruiting for an award-winning UK and European supplier of licensed homeware and soft furnishings , working with some of the biggest and most recognised brands in the industry. We are looking for an experienced and commercially driven Marketplace Manager EU & UK to join the business at an exciting stage of its growth. The successful candidate will have significant ownership across sales, margin, pricing, promotions, assortment and stock , with the opportunity to make a major impact on the company's international marketplace growth. The Opportunity The business has an established UK & European expansion strategy and is looking for an experienced marketplace professional who can take that strategy and execute it commercially across the EU . Take full commercial ownership of marketplace performance across the UK and Europe. Manage and grow the existing UK marketplace business. Lead the launch and development of new European marketplace channels. Drive sales, revenue and profitability across all marketplace activity. Take ownership of P&L and margin performance. Manage pricing, promotions, assortment and stock strategy. Develop marketplace trading plans and forecasts. Identify opportunities to increase sales and profitability across existing channels. Execute the company's European marketplace expansion strategy. Launch new marketplaces and territories throughout Europe. Build strong commercial relationships with marketplace partners. Analyse marketplace performance and use data to identify opportunities and drive decision-making. Work closely with internal teams including sales, marketing, product, operations, finance and supply chain. Manage marketplace activity through systems including Rithum and Business Central. Monitor competitor activity, market trends and marketplace developments. Provide regular commercial reporting and performance analysis. Essential experience: Proven marketplace management experience. Experience within home, homeware, lifestyle, consumer goods or licensed products would be highly desirable. This is a role for an experienced marketplace professional who understands the commercial side of marketplace trading. Strong UK marketplace experience (Amazon would be a bonus) Proven European marketplace experience. Experience launching and growing new marketplaces or marketplace channels. Experience working across multiple marketplace platforms. The ability to develop and execute marketplace growth strategies. . Package Hybrid working three days Office Two days at home Free parking Flexible office Hours INDD
Sep 27, 2026
Full time
Marketplace Manager EU & UK Box Recruitment Solutions are currently recruiting for an award-winning UK and European supplier of licensed homeware and soft furnishings , working with some of the biggest and most recognised brands in the industry. We are looking for an experienced and commercially driven Marketplace Manager EU & UK to join the business at an exciting stage of its growth. The successful candidate will have significant ownership across sales, margin, pricing, promotions, assortment and stock , with the opportunity to make a major impact on the company's international marketplace growth. The Opportunity The business has an established UK & European expansion strategy and is looking for an experienced marketplace professional who can take that strategy and execute it commercially across the EU . Take full commercial ownership of marketplace performance across the UK and Europe. Manage and grow the existing UK marketplace business. Lead the launch and development of new European marketplace channels. Drive sales, revenue and profitability across all marketplace activity. Take ownership of P&L and margin performance. Manage pricing, promotions, assortment and stock strategy. Develop marketplace trading plans and forecasts. Identify opportunities to increase sales and profitability across existing channels. Execute the company's European marketplace expansion strategy. Launch new marketplaces and territories throughout Europe. Build strong commercial relationships with marketplace partners. Analyse marketplace performance and use data to identify opportunities and drive decision-making. Work closely with internal teams including sales, marketing, product, operations, finance and supply chain. Manage marketplace activity through systems including Rithum and Business Central. Monitor competitor activity, market trends and marketplace developments. Provide regular commercial reporting and performance analysis. Essential experience: Proven marketplace management experience. Experience within home, homeware, lifestyle, consumer goods or licensed products would be highly desirable. This is a role for an experienced marketplace professional who understands the commercial side of marketplace trading. Strong UK marketplace experience (Amazon would be a bonus) Proven European marketplace experience. Experience launching and growing new marketplaces or marketplace channels. Experience working across multiple marketplace platforms. The ability to develop and execute marketplace growth strategies. . Package Hybrid working three days Office Two days at home Free parking Flexible office Hours INDD
Customer Experience Manager - Indirect E-commerce Location: London (3 days per week on-site) Rate: 550- 650 If you care about what customers feel after they click-across third-party platforms, marketplaces and q-commerce-this is a chance to shape journeys that drive real growth. Our Client is hiring for a reputed client to lead indirect e-commerce customer experience, turning channel performance into measurable business impact. What you'll be doing: Lead partner and portfolio expansion across marketplaces and platforms, including Amazon, eBay and other e-commerce/q-commerce partners Own customer experience excellence across acquisition, retention and engagement on third-party channels Build and manage channel KPIs, using data analytics to spot trends and drive optimisation Optimise content, touchpoints and customer interactions for brand consistency and conversion-tailored per channel Make commercially grounded decisions that balance customer needs with revenue and profitability goals Align internal teams and external partners in a matrixed, global environment (including regional teams, UX/UI and IT) Stay ahead of evolving e-commerce trends, supporting agile change as platforms and consumer behaviour shift Ensure customer experience initiatives comply with data privacy laws such as GDPR and CCPA What you'll bring: Hands-on experience managing indirect e-commerce channels in a large CPG environment, with a focus on marketplaces, e-retailers and q-commerce Strong strategic and analytical mindset, turning insights into actions that improve performance Demonstrated ability to influence and collaborate across departments and with external agency partners Digital marketing integration awareness (SEO and performance marketing) to strengthen the overall customer experience Technical savvy around e-commerce platforms, APIs and data flows to support seamless integration Confidence working across regions, adapting approaches to different market contexts Additional information: Partner relationship management skills, including negotiation and building long-term relationships Ready to elevate customer experience where brands don't fully control the shelf? Apply now and take ownership of journeys that customers remember-and that businesses grow from. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Sep 26, 2026
Contractor
Customer Experience Manager - Indirect E-commerce Location: London (3 days per week on-site) Rate: 550- 650 If you care about what customers feel after they click-across third-party platforms, marketplaces and q-commerce-this is a chance to shape journeys that drive real growth. Our Client is hiring for a reputed client to lead indirect e-commerce customer experience, turning channel performance into measurable business impact. What you'll be doing: Lead partner and portfolio expansion across marketplaces and platforms, including Amazon, eBay and other e-commerce/q-commerce partners Own customer experience excellence across acquisition, retention and engagement on third-party channels Build and manage channel KPIs, using data analytics to spot trends and drive optimisation Optimise content, touchpoints and customer interactions for brand consistency and conversion-tailored per channel Make commercially grounded decisions that balance customer needs with revenue and profitability goals Align internal teams and external partners in a matrixed, global environment (including regional teams, UX/UI and IT) Stay ahead of evolving e-commerce trends, supporting agile change as platforms and consumer behaviour shift Ensure customer experience initiatives comply with data privacy laws such as GDPR and CCPA What you'll bring: Hands-on experience managing indirect e-commerce channels in a large CPG environment, with a focus on marketplaces, e-retailers and q-commerce Strong strategic and analytical mindset, turning insights into actions that improve performance Demonstrated ability to influence and collaborate across departments and with external agency partners Digital marketing integration awareness (SEO and performance marketing) to strengthen the overall customer experience Technical savvy around e-commerce platforms, APIs and data flows to support seamless integration Confidence working across regions, adapting approaches to different market contexts Additional information: Partner relationship management skills, including negotiation and building long-term relationships Ready to elevate customer experience where brands don't fully control the shelf? Apply now and take ownership of journeys that customers remember-and that businesses grow from. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Manpower is currently seeking an interim E-Commerce Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months (Maternity Cover), requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £73,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. ABOUT UNILEVER Unilever is one of the world's leading suppliers of Food, Home, Beauty and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Simple, Vaseline and Lynx to name a few. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace" JOB PURPOSE In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation - the future of Consumer-Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy.Today consumers subscribe for 'convenience' with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers. The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to 'win and lead'. New Revenue Streams (NRS) is a team managing & expanding our presence across 2P (e.g. TikTok shop) and 3P marketplaces beauty pureplayers , and new models & business opportunities. Whilst e-Commerce continues to be of increasing relevance and focus for Unilever globally, this is an exciting time to join the Amazon and NRS team, currently experiencing year-on-year double-digit growth. RESPONSIBILITIES Lead the growth and expansion of NRS in the UK Continue to lead, review and if necessary, adapt the strategy for 'where to play' & 'how to win' in NRS within your portfolio across pureplayer customers e.g. JML, and Marketplaces e.g. Bay and Amazon Grow and manage existing strategic relationships with key partners, taking them to the next level Hunt for business, develop and manage new relationships with strategic partners Build & execute Commercial and Marketing plans to build our brand equity online (e.g. Brand Content & Digital Media campaigns) Develop our Distributor ways of working to incentivise growth and increase share Review our 2P model and ways in which we can expand and grow in this channel to best benefit our UK business, liaising with internal stakeholders for support Work collaboratively with the Amazon team to develop a 1P/2P/3P strategy to maximise Amazon marketplace Lead customer strategy development and major customer initiatives Work with the e-Com Digital Hubs on all BUs to build & activate online Events, launch NPD and drive core activations Deliver key Category initiatives across channel & customers e.g. Cost Price Changes, Brand Activation, new product launches and gifting, and Unilever Sustainable Living Plan campaigns etc. Work with Finance & Supply Business Partners to identify scalable & sustainable supply models to support the growth of NRS Be accountable for financial performance End-to-end P&L responsibility to deliver 4Gs - Consistent, Competitive, Profitable & Purposeful Growth Deliver Underlying Sales Growth (Turnover), Customer Profitability and Market Share growth Management of TMI / BMI spend to deliver aligned targets with customers Deliver short term volume and spend forecast aligned to our monthly forecast process - securing the opportunities to accelerate growth and manage risks. Build the Talent & capability within the team Develop direct team of 1x CAE Inspire the broader Business teams on the opportunities and insight in the channel & from new partners ALL ABOUT YOU You will be commercially curious, constantly seeking new opportunities to execute our ambition of reaching more shoppers more often You will have an interest in marketing and in building our brands You are passionate about finding solutions and will always present your solution to an issue You have an insatiable curiosity and love to learn and share Ability to influence & have impact - you will need to be demanding on behalf of the customer and consumers you serve & to maximise investment As a leader within the eCommerce team, you will be the voice of NRS and serve as an ambassador through-out Unilever to enable our success
Oct 04, 2025
Full time
Manpower is currently seeking an interim E-Commerce Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months (Maternity Cover), requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £73,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. ABOUT UNILEVER Unilever is one of the world's leading suppliers of Food, Home, Beauty and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Simple, Vaseline and Lynx to name a few. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace" JOB PURPOSE In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation - the future of Consumer-Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy.Today consumers subscribe for 'convenience' with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers. The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to 'win and lead'. New Revenue Streams (NRS) is a team managing & expanding our presence across 2P (e.g. TikTok shop) and 3P marketplaces beauty pureplayers , and new models & business opportunities. Whilst e-Commerce continues to be of increasing relevance and focus for Unilever globally, this is an exciting time to join the Amazon and NRS team, currently experiencing year-on-year double-digit growth. RESPONSIBILITIES Lead the growth and expansion of NRS in the UK Continue to lead, review and if necessary, adapt the strategy for 'where to play' & 'how to win' in NRS within your portfolio across pureplayer customers e.g. JML, and Marketplaces e.g. Bay and Amazon Grow and manage existing strategic relationships with key partners, taking them to the next level Hunt for business, develop and manage new relationships with strategic partners Build & execute Commercial and Marketing plans to build our brand equity online (e.g. Brand Content & Digital Media campaigns) Develop our Distributor ways of working to incentivise growth and increase share Review our 2P model and ways in which we can expand and grow in this channel to best benefit our UK business, liaising with internal stakeholders for support Work collaboratively with the Amazon team to develop a 1P/2P/3P strategy to maximise Amazon marketplace Lead customer strategy development and major customer initiatives Work with the e-Com Digital Hubs on all BUs to build & activate online Events, launch NPD and drive core activations Deliver key Category initiatives across channel & customers e.g. Cost Price Changes, Brand Activation, new product launches and gifting, and Unilever Sustainable Living Plan campaigns etc. Work with Finance & Supply Business Partners to identify scalable & sustainable supply models to support the growth of NRS Be accountable for financial performance End-to-end P&L responsibility to deliver 4Gs - Consistent, Competitive, Profitable & Purposeful Growth Deliver Underlying Sales Growth (Turnover), Customer Profitability and Market Share growth Management of TMI / BMI spend to deliver aligned targets with customers Deliver short term volume and spend forecast aligned to our monthly forecast process - securing the opportunities to accelerate growth and manage risks. Build the Talent & capability within the team Develop direct team of 1x CAE Inspire the broader Business teams on the opportunities and insight in the channel & from new partners ALL ABOUT YOU You will be commercially curious, constantly seeking new opportunities to execute our ambition of reaching more shoppers more often You will have an interest in marketing and in building our brands You are passionate about finding solutions and will always present your solution to an issue You have an insatiable curiosity and love to learn and share Ability to influence & have impact - you will need to be demanding on behalf of the customer and consumers you serve & to maximise investment As a leader within the eCommerce team, you will be the voice of NRS and serve as an ambassador through-out Unilever to enable our success
