Cargo Agent

Location: Feltham (Heathrow)Salary: £30,000 - £31,000 (depending on experience)Shift Pattern: 4 on, 4 off

• 2 Days: 07:00 - 19:00
• 2 Nights: 19:00 - 07:00

Right Now Group are recruiting for a Cargo Agent to join one of our long-standing clients, a leading cargo ground handler based at Heathrow.

This Cargo Agent role is a great opportunity for someone who enjoys working in a busy office environment and wants to be part of the fast-moving air cargo industry. As a Cargo Agent, you'll work closely with airline partners, warehouse teams and customers to make sure shipments are processed accurately and cargo keeps moving on time.

• Creating and updating shipment records using airline computer systems.
• Processing cargo documentation in line with airline requirements.
• Assisting customers collecting cargo, including taking payments where required.
• Answering telephone and email enquiries in a professional and friendly manner.
• Liaising with warehouse staff and drivers to ensure cargo is processed efficiently.
• Carrying out Dangerous Goods and AVI (Live Animal) checks in line with IATA regulations.
• Completing paperwork accurately and keeping records up to date.

• Good communication skills, both written and verbal.
• Confidence using computers and learning new systems.
• Previous office or administration experience is beneficial, but not essential as full training will be provided.
• A good level of spoken and written English.
• A reliable attitude with the ability to work well under pressure and as part of a team.

As this Cargo Agent role is based within the Heathrow cargo area, you'll need to be able to complete:

• A 5-year checkable employment and/or education history.
• A DBS (Criminal Record) check.

If you're looking for your next Cargo Agent opportunity with a well-established company offering full training, long-term stability and a supportive team, we'd love to hear from you.This role would suit an experienced Cargo Agent, Cargo Administrator, Warehouse Administrator, Logistics Administrator, Office Administrator, Customer Service Advisor, Transport Administrator or someone with previous administration or customer service experience who is looking to start a career within the air cargo and aviation industry.