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business development manager
Nationwide Platforms
Business Development Manager - Regional Sales
Nationwide Platforms Blackburn, Lancashire
Business Development Manager - Regional Sales Competitive salary + quarterly bonus (OTE 30% of salary) + car or £6,000 car allowance You'll work with a portfolio of accounts that hire powered access machines, identifying opportunities to sell our market leading fleet of machines and value add services to maximise our share of wallet click apply for full job details
Aug 02, 2026
Full time
Business Development Manager - Regional Sales Competitive salary + quarterly bonus (OTE 30% of salary) + car or £6,000 car allowance You'll work with a portfolio of accounts that hire powered access machines, identifying opportunities to sell our market leading fleet of machines and value add services to maximise our share of wallet click apply for full job details
Business Development Manager
Prophet Limited Coventry, Warwickshire
Prophet ERP is a modern, end-to-end enterprise platform purpose-built for fresh and perishable distributors, importers, processors, and growers. Backed by 35+ years of industry expertise and a fully re-engineered, Microsoft-based architecture, Prophet unifies inventory, operations, finance, traceability, and forecasting in one system click apply for full job details
Aug 02, 2026
Full time
Prophet ERP is a modern, end-to-end enterprise platform purpose-built for fresh and perishable distributors, importers, processors, and growers. Backed by 35+ years of industry expertise and a fully re-engineered, Microsoft-based architecture, Prophet unifies inventory, operations, finance, traceability, and forecasting in one system click apply for full job details
ORP Recruitment
Administrator
ORP Recruitment Orpington, Kent
An exciting new opening for a Sales Administrator has arisen to provide proactive administrative and commercial support to the lead Account Manager. The Sales Administrator role involves ensuring excellent customer service, efficient sales processes, and the effective management of customer accounts. Competitive basic salary of £35,000 with an uncapped commission structure, rewarding high performance Office based Parking on site Sales Administrator responsibilities: Providing comprehensive administrative and sales support to the lead Account Manager Setting up and maintaining pricing on the in-house system in line with approved agreements Preparing accurate customer quotations and issuing within agreed service levels Following up sales enquiries in accordance with agreed action plans to maximise conversion rates and improve customer satisfaction Contacting existing and prospective customers to arrange appointments and support development initiatives Identifying and qualifying new business opportunities, undertaking set activities to generate sales leads and revenue growth Reviewing and managing outstanding customer orders, ensuring prompt resolution of any issues Liaising with the wider team and suppliers to obtain pricing, product availability, and lead times Working closely with customers and the lead Account Manager to resolve pricing queries accurately and in a timely manner Monitoring customer purchasing trends, identify reductions in spending, and supporting the implementation of customer retention and account management Sales Administrator skills/competencies: Previous experience in a sales support, sales administration, customer service, or account support role Excellent organisational skills Apply today!
Aug 02, 2026
Full time
An exciting new opening for a Sales Administrator has arisen to provide proactive administrative and commercial support to the lead Account Manager. The Sales Administrator role involves ensuring excellent customer service, efficient sales processes, and the effective management of customer accounts. Competitive basic salary of £35,000 with an uncapped commission structure, rewarding high performance Office based Parking on site Sales Administrator responsibilities: Providing comprehensive administrative and sales support to the lead Account Manager Setting up and maintaining pricing on the in-house system in line with approved agreements Preparing accurate customer quotations and issuing within agreed service levels Following up sales enquiries in accordance with agreed action plans to maximise conversion rates and improve customer satisfaction Contacting existing and prospective customers to arrange appointments and support development initiatives Identifying and qualifying new business opportunities, undertaking set activities to generate sales leads and revenue growth Reviewing and managing outstanding customer orders, ensuring prompt resolution of any issues Liaising with the wider team and suppliers to obtain pricing, product availability, and lead times Working closely with customers and the lead Account Manager to resolve pricing queries accurately and in a timely manner Monitoring customer purchasing trends, identify reductions in spending, and supporting the implementation of customer retention and account management Sales Administrator skills/competencies: Previous experience in a sales support, sales administration, customer service, or account support role Excellent organisational skills Apply today!
Get Staffed Online Recruitment
Business Development Manager
Get Staffed Online Recruitment Shrewsbury, Shropshire
Business Development Manager Introduction Our client is a respected leader in the fuels additive industry; scientifically developing, testing, manufacturing and distributing products throughout the UK and soon to be internationally. Based in Shrewsbury, they are now expanding their sales team further to accommodate new sales opportunities and growth click apply for full job details
Aug 02, 2026
Full time
Business Development Manager Introduction Our client is a respected leader in the fuels additive industry; scientifically developing, testing, manufacturing and distributing products throughout the UK and soon to be internationally. Based in Shrewsbury, they are now expanding their sales team further to accommodate new sales opportunities and growth click apply for full job details
Office Angels
Facilities Manager - Hospitality Group
Office Angels Surbiton, Surrey
Facilities Manager for Hospitality Group Location: Surbiton with occasional travel between local sites, must be able to drive Hours: Monday to Friday 9am to 5pm Salary: £40k to £45k, plus parking, pension, employee discounts on all sites and 28 days holiday plus annual bonus package (£53k OTE) and free on-site gym! Start Date: ASAP We are seeking an experienced and proactive Facilities Manager to oversee engineering, facilities, and maintenance operations across a growing portfolio of 4 hospitality sites (all local within the area). This is an exciting opportunity for a hands-on Maintenance & Facilities professional who thrives in a fast-paced hospitality environment and is passionate about delivering safe, compliant, and well-maintained properties that support exceptional guest experiences. Overview: Reporting into the senior leadership team, you will be responsible for managing all aspects of engineering and maintenance across the group, ensuring properties remain compliant, safe, and operationally efficient. You will lead preventative maintenance programmes (PPM), oversee reactive maintenance, manage contractors, support refurbishment projects, and drive energy efficiency initiatives across the portfolio. Key Responsibilities: Engineering & Maintenance - manage all maintenance operations including building services, PPM and reactive maintenance issues. Compliance, Health & Safety - ensure full compliance and conduct risk assessments. Leadership & Team Management - lead maintenance teams across sites and performance reviews. Budget & Contractor Management - support budgets, monitor spend and manage supplier relationships Sustainability & Energy Management - Identify and implement energy saving initiatives and monitor consumption Project & Refurbishment Control - support refurbishments and projects across the group What We Need: Experience in facilities maintenance or engineering management. Strong knowledge of building services and maintenance operations. Excellent understanding of UK health & safety and statutory compliance. Proven contractor and supplier management experience. Strong organisational and problem-solving skills. Effective communication and stakeholder management abilities. What is on Offer : Competitive salary of £40,000 - £45,000 plus bonus Company pension scheme Employee discounts Company events Free parking On-site gym Ongoing training and development opportunities Opportunity to join a growing hospitality group with ambitious expansion plans Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 02, 2026
Full time
Facilities Manager for Hospitality Group Location: Surbiton with occasional travel between local sites, must be able to drive Hours: Monday to Friday 9am to 5pm Salary: £40k to £45k, plus parking, pension, employee discounts on all sites and 28 days holiday plus annual bonus package (£53k OTE) and free on-site gym! Start Date: ASAP We are seeking an experienced and proactive Facilities Manager to oversee engineering, facilities, and maintenance operations across a growing portfolio of 4 hospitality sites (all local within the area). This is an exciting opportunity for a hands-on Maintenance & Facilities professional who thrives in a fast-paced hospitality environment and is passionate about delivering safe, compliant, and well-maintained properties that support exceptional guest experiences. Overview: Reporting into the senior leadership team, you will be responsible for managing all aspects of engineering and maintenance across the group, ensuring properties remain compliant, safe, and operationally efficient. You will lead preventative maintenance programmes (PPM), oversee reactive maintenance, manage contractors, support refurbishment projects, and drive energy efficiency initiatives across the portfolio. Key Responsibilities: Engineering & Maintenance - manage all maintenance operations including building services, PPM and reactive maintenance issues. Compliance, Health & Safety - ensure full compliance and conduct risk assessments. Leadership & Team Management - lead maintenance teams across sites and performance reviews. Budget & Contractor Management - support budgets, monitor spend and manage supplier relationships Sustainability & Energy Management - Identify and implement energy saving initiatives and monitor consumption Project & Refurbishment Control - support refurbishments and projects across the group What We Need: Experience in facilities maintenance or engineering management. Strong knowledge of building services and maintenance operations. Excellent understanding of UK health & safety and statutory compliance. Proven contractor and supplier management experience. Strong organisational and problem-solving skills. Effective communication and stakeholder management abilities. What is on Offer : Competitive salary of £40,000 - £45,000 plus bonus Company pension scheme Employee discounts Company events Free parking On-site gym Ongoing training and development opportunities Opportunity to join a growing hospitality group with ambitious expansion plans Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Depaul UK
Deputy Accommodation Manager
Depaul UK
Deputy Accommodation Manager This role is ideal for someone compassionate, proactive and motivated to drive positive change. Location: North Tyneside Salary: £32,606 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Deputy Accommodation Manager Ready to lead a service that helps young people build brighter futures We are looking for an experienced and motivated Deputy Accommodation Manager to oversee our supported accommodation services for young people aged who are homeless or at risk of homelessness. You'll lead a dedicated team, drive high-quality support, and create a safe, positive environment where young people can thrive. You will be a skilled people manager with experience supporting vulnerable young people, strong safeguarding knowledge, and confidence in risk management, housing support and partnership working. You'll be a proactive problem-solver who leads by example and is committed to delivering outstanding outcomes. Join us in this great journey and in return, you'll receive excellent training, ongoing professional development and the opportunity to make a genuine difference every day. We welcome applications from people of all backgrounds and experiences. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside. Key deliverables: You will hold responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy. You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service. You will have responsibilities to manage local project budgets. You will ensure the highest standards of support to young people is provided and that housing management is effective. You will help manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners. You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Management experience, including experience of supervising the work of teams and individuals. Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people. Experience of safe service delivery to young people at risk, both in accommodation based and in the community. Experience of Ofsted compliance - desirable Experience of using Risk Assessments and Support Planning. Good literacy, numeracy and IT skills Experience of operating safeguarding requirements and procedures Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Personal and professional integrity High level understanding of professional boundaries and ability to maintain boundaries Effective collaborative working Ability to effectively reflect on own practices for ongoing learning and development Respect for the values and ethos of the charity and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Aug 02, 2026
Full time
Deputy Accommodation Manager This role is ideal for someone compassionate, proactive and motivated to drive positive change. Location: North Tyneside Salary: £32,606 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Deputy Accommodation Manager Ready to lead a service that helps young people build brighter futures We are looking for an experienced and motivated Deputy Accommodation Manager to oversee our supported accommodation services for young people aged who are homeless or at risk of homelessness. You'll lead a dedicated team, drive high-quality support, and create a safe, positive environment where young people can thrive. You will be a skilled people manager with experience supporting vulnerable young people, strong safeguarding knowledge, and confidence in risk management, housing support and partnership working. You'll be a proactive problem-solver who leads by example and is committed to delivering outstanding outcomes. Join us in this great journey and in return, you'll receive excellent training, ongoing professional development and the opportunity to make a genuine difference every day. We welcome applications from people of all backgrounds and experiences. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside. Key deliverables: You will hold responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy. You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service. You will have responsibilities to manage local project budgets. You will ensure the highest standards of support to young people is provided and that housing management is effective. You will help manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners. You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Management experience, including experience of supervising the work of teams and individuals. Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people. Experience of safe service delivery to young people at risk, both in accommodation based and in the community. Experience of Ofsted compliance - desirable Experience of using Risk Assessments and Support Planning. Good literacy, numeracy and IT skills Experience of operating safeguarding requirements and procedures Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Personal and professional integrity High level understanding of professional boundaries and ability to maintain boundaries Effective collaborative working Ability to effectively reflect on own practices for ongoing learning and development Respect for the values and ethos of the charity and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
WeDo Technology Solutions Limited
Account Manager
WeDo Technology Solutions Limited Telford, Shropshire
Job Title: Account Manager Salary: Up to £45,000 base + Bonus + Benefits Location: Midlands or North of England Work Type: Permanent Role WeDo is partnering with an established UK technology services business to recruit an experienced Account Manager.The organisation supports customers across Microsoft Cloud, Managed Services and Professional Services and has built a strong reputation for long-term customer partnerships and service delivery.You will take ownership of an existing customer portfolio, focusing on retention, relationship development and commercial growth through cross-sell and up-sell opportunities.This role requires previous experience working within the IT channel. Candidates without channel experience will not be considered. Responsibilities Manage and develop a portfolio of existing customer accounts Build trusted relationships with key customer stakeholders Drive retention and long-term customer satisfaction Identify and convert cross-sell and up-sell opportunities Conduct regular account reviews and develop account growth plans Work closely with technical, sales and delivery teams Maintain accurate pipeline, forecasting and account information within CRM Ensure customers receive a consistent and commercially valuable service Required Skills Previous experience working within the IT channel is essential Applications without channel experience will not be considered Proven experience in Account Management, Customer Success or Client Management Strong track record of customer retention, cross-selling and up-selling Experience selling or managing IT services, managed services, cloud solutions or Microsoft technologies Strong commercial awareness and stakeholder management skills Excellent communication and relationship-building ability Experience working with vendors, partners, distributors, resellers or MSPs Full UK driving licence Why Should I Apply? This is an opportunity to join an established technology business that is continuing to grow its customer base and services portfolio.You will inherit existing relationships rather than joining a purely new business environment, giving you the opportunity to build meaningful customer partnerships and generate growth through a consultative approach.The business offers long-term career development, strong internal support and exposure to a broad range of cloud, managed and professional services solutions. Interested? Apply for the role today or send your CV to
Aug 02, 2026
Full time
Job Title: Account Manager Salary: Up to £45,000 base + Bonus + Benefits Location: Midlands or North of England Work Type: Permanent Role WeDo is partnering with an established UK technology services business to recruit an experienced Account Manager.The organisation supports customers across Microsoft Cloud, Managed Services and Professional Services and has built a strong reputation for long-term customer partnerships and service delivery.You will take ownership of an existing customer portfolio, focusing on retention, relationship development and commercial growth through cross-sell and up-sell opportunities.This role requires previous experience working within the IT channel. Candidates without channel experience will not be considered. Responsibilities Manage and develop a portfolio of existing customer accounts Build trusted relationships with key customer stakeholders Drive retention and long-term customer satisfaction Identify and convert cross-sell and up-sell opportunities Conduct regular account reviews and develop account growth plans Work closely with technical, sales and delivery teams Maintain accurate pipeline, forecasting and account information within CRM Ensure customers receive a consistent and commercially valuable service Required Skills Previous experience working within the IT channel is essential Applications without channel experience will not be considered Proven experience in Account Management, Customer Success or Client Management Strong track record of customer retention, cross-selling and up-selling Experience selling or managing IT services, managed services, cloud solutions or Microsoft technologies Strong commercial awareness and stakeholder management skills Excellent communication and relationship-building ability Experience working with vendors, partners, distributors, resellers or MSPs Full UK driving licence Why Should I Apply? This is an opportunity to join an established technology business that is continuing to grow its customer base and services portfolio.You will inherit existing relationships rather than joining a purely new business environment, giving you the opportunity to build meaningful customer partnerships and generate growth through a consultative approach.The business offers long-term career development, strong internal support and exposure to a broad range of cloud, managed and professional services solutions. Interested? Apply for the role today or send your CV to
This is Alexander Faraday Limited
Senior Hr Advisor
This is Alexander Faraday Limited Paignton, Devon
Our client works with the FMCG sector, and based near Paignton. They are looking for an experienced Senior HR Advisor to join our dynamic Human Resources team. If you are passionate about HR and eager to drive positive employee relations, recruitment strategies, and the implementation of HR policies and systems, then we want to hear from you! This is a 'hands on'/ getting 'stuck in' role The role: As a Senior HR Advisor, you will play a key role in the development and execution of our HR initiatives. Your primary responsibilities will include overseeing employee relations, managing recruitment processes, implementing HR policies, mentoring / supervising the HR administrator Key aspects include Provide guidance and expertise on a range of HR issues including employee relations, conflict resolution, performance management, and employee engagement etc Act as a point of contact for employees and managers, offering support and advice to ensure the effective resolution of HR-related matters. Lead recruitment campaigns, including job posting, candidate screening, interviewing, and onboarding processes. Design and deliver training sessions related to HR practices and policy adherence to all levels of the organisation. Collaborate with management to develop and implement HR strategies that align with business objectives. Develop, review, and update HR policies and procedures to maintain compliance with regulatory requirements. Participate in HR projects Provide reports and analyses as needed to track key HR metrics and inform decision-making. Support HR administration Coach and develop the the junior HR member Requirements CIPD would be an advantage. Minimum of 3 years of HR/ ER experience Experience in FMCG sector or similar Outstanding communication and interpersonal skills, with the ability to engage effectively at all levels within the organisation. Proficient in Microsoft Office and HR software programs. What they offer - A solid career in a reputable company. - A supportive and collaborative workplace. - Competitive salary and benefits package. - Opportunities for professional development - An autonomous role with plenty of challenges and projects This is a site based role
Aug 02, 2026
Full time
Our client works with the FMCG sector, and based near Paignton. They are looking for an experienced Senior HR Advisor to join our dynamic Human Resources team. If you are passionate about HR and eager to drive positive employee relations, recruitment strategies, and the implementation of HR policies and systems, then we want to hear from you! This is a 'hands on'/ getting 'stuck in' role The role: As a Senior HR Advisor, you will play a key role in the development and execution of our HR initiatives. Your primary responsibilities will include overseeing employee relations, managing recruitment processes, implementing HR policies, mentoring / supervising the HR administrator Key aspects include Provide guidance and expertise on a range of HR issues including employee relations, conflict resolution, performance management, and employee engagement etc Act as a point of contact for employees and managers, offering support and advice to ensure the effective resolution of HR-related matters. Lead recruitment campaigns, including job posting, candidate screening, interviewing, and onboarding processes. Design and deliver training sessions related to HR practices and policy adherence to all levels of the organisation. Collaborate with management to develop and implement HR strategies that align with business objectives. Develop, review, and update HR policies and procedures to maintain compliance with regulatory requirements. Participate in HR projects Provide reports and analyses as needed to track key HR metrics and inform decision-making. Support HR administration Coach and develop the the junior HR member Requirements CIPD would be an advantage. Minimum of 3 years of HR/ ER experience Experience in FMCG sector or similar Outstanding communication and interpersonal skills, with the ability to engage effectively at all levels within the organisation. Proficient in Microsoft Office and HR software programs. What they offer - A solid career in a reputable company. - A supportive and collaborative workplace. - Competitive salary and benefits package. - Opportunities for professional development - An autonomous role with plenty of challenges and projects This is a site based role
Senior Reliability Maintenance Engineering Technician, RME
Amazon TA Hinckley, Leicestershire
In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. BASIC QUALIFICATIONS - NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - SVQ Level 3 (or equivalent) in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks - A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject - Relevant experience in a technical leadership role - Relevant experience working in both electrical and mechanical disciplines - Relevant experience in automation or material handling equipment environments - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS - Experience leading engineering teams as a mentor or tech lead - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline, operations, or business administration Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 02, 2026
Full time
In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. BASIC QUALIFICATIONS - NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - SVQ Level 3 (or equivalent) in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks - A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject - Relevant experience in a technical leadership role - Relevant experience working in both electrical and mechanical disciplines - Relevant experience in automation or material handling equipment environments - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS - Experience leading engineering teams as a mentor or tech lead - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline, operations, or business administration Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Manpower UK Ltd
Logistics & Customer Coordinator
Manpower UK Ltd Colden Common, Hampshire
Logistics & Customer Coordinator Location: Twyford, Hampshire Pay: 13.50 per hour Hours: Monday to Friday, 8:30am - 5:00pm We're seeking a Logistics & Customer Coordinator to join a growing and values-led business based in Twyford. This role is ideal for someone who thrives in a busy logistics environment, enjoys variety in their day, and takes pride in delivering excellent service to customers and colleagues alike. Purpose of the Role The Logistics & Customer Coordinator plays a key part in supporting daily operations, ensuring smooth delivery processes, accurate administration, and outstanding customer service. Working closely with the Customer Services Manager, you'll help maintain the business's strong reputation for quality and reliability while contributing positively to team morale and efficiency. What We're Looking For We're looking for someone with drive, motivation, and plenty of common sense , someone who enjoys problem-solving, takes initiative, and delivers first-class customer service . You'll be a good communicator who can think on your feet and work effectively in a fast-paced environment. Key Responsibilities Manage day-to-day logistics and customer service activities in line with company procedures. Deliver outstanding customer service at every stage of the process. Handle inbound calls and sales enquiries, process orders, and plan efficient delivery routes. Organise vehicle loading, maintain customer and order data using SAP, and assist with stock coordination. Liaise with the Sales, Accounts, and Operations teams to resolve queries promptly. Keep product knowledge up to date and inform customers of new products and developments. Support with basic bookkeeping tasks and assist with deliveries when required. Follow Health & Safety procedures, reporting any issues as needed. Collaborate with other departments and communicate clearly via phone, email, and meetings. Skills & Experience Experience in logistics, warehouse administration, or a similar role. Knowledge of logistics or transport management systems (SAP experience an advantage). Basic accounting knowledge and confidence with data entry. Excellent organisational and time-management skills. Strong communication and customer service skills. Personal Attributes Driven, reliable, and proactive, with strong problem-solving skills. A team player who values collaboration, continuous improvement, and great service. Committed to ethical working and upholding company values. Working Hours This is a full-time position , working Monday to Friday, 8:30am - 5:00pm , with the occasional bank holiday or weekend shift. Flexibility is required to cover an early shift (AM) when needed. This is a fantastic opportunity for someone ready to make a difference in a fast-moving logistics team and grow with a company that values its people, customers, and community. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 02, 2026
Full time
Logistics & Customer Coordinator Location: Twyford, Hampshire Pay: 13.50 per hour Hours: Monday to Friday, 8:30am - 5:00pm We're seeking a Logistics & Customer Coordinator to join a growing and values-led business based in Twyford. This role is ideal for someone who thrives in a busy logistics environment, enjoys variety in their day, and takes pride in delivering excellent service to customers and colleagues alike. Purpose of the Role The Logistics & Customer Coordinator plays a key part in supporting daily operations, ensuring smooth delivery processes, accurate administration, and outstanding customer service. Working closely with the Customer Services Manager, you'll help maintain the business's strong reputation for quality and reliability while contributing positively to team morale and efficiency. What We're Looking For We're looking for someone with drive, motivation, and plenty of common sense , someone who enjoys problem-solving, takes initiative, and delivers first-class customer service . You'll be a good communicator who can think on your feet and work effectively in a fast-paced environment. Key Responsibilities Manage day-to-day logistics and customer service activities in line with company procedures. Deliver outstanding customer service at every stage of the process. Handle inbound calls and sales enquiries, process orders, and plan efficient delivery routes. Organise vehicle loading, maintain customer and order data using SAP, and assist with stock coordination. Liaise with the Sales, Accounts, and Operations teams to resolve queries promptly. Keep product knowledge up to date and inform customers of new products and developments. Support with basic bookkeeping tasks and assist with deliveries when required. Follow Health & Safety procedures, reporting any issues as needed. Collaborate with other departments and communicate clearly via phone, email, and meetings. Skills & Experience Experience in logistics, warehouse administration, or a similar role. Knowledge of logistics or transport management systems (SAP experience an advantage). Basic accounting knowledge and confidence with data entry. Excellent organisational and time-management skills. Strong communication and customer service skills. Personal Attributes Driven, reliable, and proactive, with strong problem-solving skills. A team player who values collaboration, continuous improvement, and great service. Committed to ethical working and upholding company values. Working Hours This is a full-time position , working Monday to Friday, 8:30am - 5:00pm , with the occasional bank holiday or weekend shift. Flexibility is required to cover an early shift (AM) when needed. This is a fantastic opportunity for someone ready to make a difference in a fast-moving logistics team and grow with a company that values its people, customers, and community. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
SMT Recruitment
German Speaking HR and Recruitment Administrator
SMT Recruitment St. Albans, Hertfordshire
German Speaking HR and Recruitment Administrator Salary: £30,000 Benefits: Company bonus - 10% (£3000) 25 days holiday Pension Private Medical Hybrid working - 1-day a week Hours: Monday to Friday 9am to 5pm Duration: Permanent Our Client a Global market leader, a reputable well-known brand have an exciting opportunity for a HR and Recruitment Administrator to join their busy thriving HR team. You will contribute to supporting in all aspects of the HR department, predominantly the end to end recruitment process. This role requires a German Speaker and would really suit someone who is confident, sociable, proactive and enjoys taking ownership of their work. Previous recruitment experience, Business or HR degree would work really well for this opportunity but not essential. Responsibilities: - Looking after the Internal Recruitment of the Stores across Germany Working closely with hiring managers to understand their requirements Advertising job vacancies Utilising LinkedIn platform to build network across UK, Germany and Holland Reading and sifting through applications Vetting candidates to understand their suitability and transferable skills Conducting Telephone interviews daily to create a strong shortlist for each vacancy Co-ordinating and Booking interviews for both hiring managers and applicants Offering detailed feedback and excellence service creating a strong candidate journey to reflect Employer brand Starter packs and Inductions for new employees Maintenance and reporting (including new starter entry, termination, etc.) Administration (filing, printing, scanning documents Learning and development; legislation compliance, additional training for staff, offering training support to hiring managers Attributes: Native German/ bilingual Recruitment experience would be highly advantageous A fast learner, who enjoys taking on new responsibilities Fantastic telephone manner, confident and engaging Confident conduction interview with script Highly organised, dependable and professional, Ability to cope well in a fast-paced environment Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
Aug 02, 2026
Contractor
German Speaking HR and Recruitment Administrator Salary: £30,000 Benefits: Company bonus - 10% (£3000) 25 days holiday Pension Private Medical Hybrid working - 1-day a week Hours: Monday to Friday 9am to 5pm Duration: Permanent Our Client a Global market leader, a reputable well-known brand have an exciting opportunity for a HR and Recruitment Administrator to join their busy thriving HR team. You will contribute to supporting in all aspects of the HR department, predominantly the end to end recruitment process. This role requires a German Speaker and would really suit someone who is confident, sociable, proactive and enjoys taking ownership of their work. Previous recruitment experience, Business or HR degree would work really well for this opportunity but not essential. Responsibilities: - Looking after the Internal Recruitment of the Stores across Germany Working closely with hiring managers to understand their requirements Advertising job vacancies Utilising LinkedIn platform to build network across UK, Germany and Holland Reading and sifting through applications Vetting candidates to understand their suitability and transferable skills Conducting Telephone interviews daily to create a strong shortlist for each vacancy Co-ordinating and Booking interviews for both hiring managers and applicants Offering detailed feedback and excellence service creating a strong candidate journey to reflect Employer brand Starter packs and Inductions for new employees Maintenance and reporting (including new starter entry, termination, etc.) Administration (filing, printing, scanning documents Learning and development; legislation compliance, additional training for staff, offering training support to hiring managers Attributes: Native German/ bilingual Recruitment experience would be highly advantageous A fast learner, who enjoys taking on new responsibilities Fantastic telephone manner, confident and engaging Confident conduction interview with script Highly organised, dependable and professional, Ability to cope well in a fast-paced environment Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
Glen Callum Associates Ltd
Senior Business Development Manager - National Accounts
Glen Callum Associates Ltd City, Birmingham
Senior Business Development Manager - National Accounts Location: Home-based with national travel. Ideally based near Milton Keynes, Northampton, Birmingham, Coventry, Leicester, Nottingham, Derby, Luton, Watford, Hemel Hempstead, St Albans or Stevenage. Salary: 60,000- 70,000 basic + uncapped commission Benefits: Hybrid or electric company car, pension, mobile phone, laptop, ongoing training and 33 days' annual leave Contract: Permanent, full-time Are you an experienced Senior Business Development Manager, National Account Manager, Key Account Manager or OEM Sales Manager ready for a more strategic opportunity? This senior sales role offers the autonomy to develop high-value national accounts, win new business and build relationships with key decision-makers across OEM, automotive aftermarket, fleet and distribution markets. You'll represent an established range of UK-manufactured vehicle safety and vision systems, supported by experienced technical and internal teams. What's in it for you? 60,000- 70,000 basic salary Uncapped commission with significant earning potential Hybrid or electric company car Home-based role with control of your own diary High-value national and strategic accounts Established UK-manufactured technical product range Ongoing training and career development Pension, mobile phone and laptop 25 days' holiday plus bank holidays The role You will: Win new business with OEMs, major fleets, motor factor groups, buying groups and national distributors Grow existing key and strategic accounts Build relationships with senior commercial, procurement and engineering decision-makers Identify opportunities to increase account value and market penetration Present vehicle safety and vision solutions to customers Lead commercial discussions and support negotiations Manage your national sales pipeline, customer meetings and CRM Work with technical and internal teams to deliver tailored solutions About you You'll have a successful track record in senior B2B sales, business development or national account management, ideally involving technical products within: Automotive aftermarket or OEM Motor factors and buying groups Wholesale and national distribution Major fleets and logistics Commercial vehicles or technical automotive products You'll be commercially focused, credible with senior stakeholders and confident developing complex accounts and winning new business. This is a home-based position involving regular UK-wide travel. A full UK driving licence is essential. Apply today Send your CV to: Robert Cox , Senior Recruitment Consultant (phone number removed) Job reference: 4376RC Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Senior Business Development Manager - National Accounts Midlands (Apply online only) : 4376RC APPLY NOW:
Aug 02, 2026
Full time
Senior Business Development Manager - National Accounts Location: Home-based with national travel. Ideally based near Milton Keynes, Northampton, Birmingham, Coventry, Leicester, Nottingham, Derby, Luton, Watford, Hemel Hempstead, St Albans or Stevenage. Salary: 60,000- 70,000 basic + uncapped commission Benefits: Hybrid or electric company car, pension, mobile phone, laptop, ongoing training and 33 days' annual leave Contract: Permanent, full-time Are you an experienced Senior Business Development Manager, National Account Manager, Key Account Manager or OEM Sales Manager ready for a more strategic opportunity? This senior sales role offers the autonomy to develop high-value national accounts, win new business and build relationships with key decision-makers across OEM, automotive aftermarket, fleet and distribution markets. You'll represent an established range of UK-manufactured vehicle safety and vision systems, supported by experienced technical and internal teams. What's in it for you? 60,000- 70,000 basic salary Uncapped commission with significant earning potential Hybrid or electric company car Home-based role with control of your own diary High-value national and strategic accounts Established UK-manufactured technical product range Ongoing training and career development Pension, mobile phone and laptop 25 days' holiday plus bank holidays The role You will: Win new business with OEMs, major fleets, motor factor groups, buying groups and national distributors Grow existing key and strategic accounts Build relationships with senior commercial, procurement and engineering decision-makers Identify opportunities to increase account value and market penetration Present vehicle safety and vision solutions to customers Lead commercial discussions and support negotiations Manage your national sales pipeline, customer meetings and CRM Work with technical and internal teams to deliver tailored solutions About you You'll have a successful track record in senior B2B sales, business development or national account management, ideally involving technical products within: Automotive aftermarket or OEM Motor factors and buying groups Wholesale and national distribution Major fleets and logistics Commercial vehicles or technical automotive products You'll be commercially focused, credible with senior stakeholders and confident developing complex accounts and winning new business. This is a home-based position involving regular UK-wide travel. A full UK driving licence is essential. Apply today Send your CV to: Robert Cox , Senior Recruitment Consultant (phone number removed) Job reference: 4376RC Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Senior Business Development Manager - National Accounts Midlands (Apply online only) : 4376RC APPLY NOW:
Reed
Customer Service Administrator
Reed Chester, Cheshire
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
Aug 02, 2026
Full time
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
Blue Arrow
Deputy Manager - Children's Residential Home
Blue Arrow Wallasey, Merseyside
Deputy Manager - Children's Residential Home About the Role We are seeking a dedicated and experienced Deputy Manager to support the Registered Home Manager in delivering outstanding care within our children's residential home. This is an excellent opportunity for a passionate childcare professional looking to further develop their leadership skills and progress towards a Registered Manager position. As Deputy Manager, you will play a key role in creating a safe, nurturing, and stimulating environment for young people, while supporting and developing a high-performing staff team. You will deputise for the Home Manager when required and help ensure the home operates in line with Children's Homes Regulations, Quality Standards, and company policies. Key Responsibilities Support the effective delivery of high-quality residential childcare in line with company policies and procedures. Create a positive, safe, and nurturing environment that promotes young people's health, wellbeing, education, and development. Contribute to the development, implementation, and review of care plans. Build positive relationships with young people, families, professionals, and external agencies. Ensure young people's views, wishes, and aspirations are listened to and acted upon. Maintain excellent safeguarding and child protection practices. Produce and oversee high-quality records, reports, and documentation. Attend and contribute to statutory reviews, PEP meetings, planning meetings, and other professional forums. Participate in the on-call rota. Support the day-to-day management and leadership of the staff team. Deliver professional supervision, coaching, and development opportunities for staff. Assist with recruitment, induction, training, rota planning, and team development. Monitor compliance with Children's Homes Regulations 2015, Quality Standards, SCCIF requirements, and safeguarding legislation. Support quality assurance processes, including Regulation 44 and Regulation 45 reviews. Work closely with educational providers to support positive outcomes for young people. Deputise for the Registered Home Manager in their absence. What We're Looking For Essential Requirements Minimum 2 years' experience working within a Children's Residential Home. At least 1 year in a Senior Support Worker, Team Leader, or equivalent position . Hold a Level 3 Diploma/NVQ in Children and Young People's Workforce (or equivalent). Hold or be actively working towards a Level 5 Diploma in Leadership and Management . Strong leadership and staff supervision experience. Ability to produce and maintain high-quality records and reports. Sound knowledge of: Children's Homes Regulations 2015 Quality Standards Social Care Common Inspection Framework (SCCIF) Safeguarding and Child Protection procedures Working Together to Safeguard Children Flexible approach to support rota management and business needs. Full UK driving licence, access to a vehicle, and business insurance. Willingness to participate in the on-call rota. Desirable Experience delivering training and mentoring staff. Demonstrable progression towards a Registered Manager pathway. Experience leading improvement initiatives within a residential childcare setting. What We Offer Excellent opportunity for career progression toward a Registered Manager role. Ongoing training and professional development. Supportive management team and positive working environment. Opportunity to make a lasting difference to the lives of children and young people. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Aug 02, 2026
Full time
Deputy Manager - Children's Residential Home About the Role We are seeking a dedicated and experienced Deputy Manager to support the Registered Home Manager in delivering outstanding care within our children's residential home. This is an excellent opportunity for a passionate childcare professional looking to further develop their leadership skills and progress towards a Registered Manager position. As Deputy Manager, you will play a key role in creating a safe, nurturing, and stimulating environment for young people, while supporting and developing a high-performing staff team. You will deputise for the Home Manager when required and help ensure the home operates in line with Children's Homes Regulations, Quality Standards, and company policies. Key Responsibilities Support the effective delivery of high-quality residential childcare in line with company policies and procedures. Create a positive, safe, and nurturing environment that promotes young people's health, wellbeing, education, and development. Contribute to the development, implementation, and review of care plans. Build positive relationships with young people, families, professionals, and external agencies. Ensure young people's views, wishes, and aspirations are listened to and acted upon. Maintain excellent safeguarding and child protection practices. Produce and oversee high-quality records, reports, and documentation. Attend and contribute to statutory reviews, PEP meetings, planning meetings, and other professional forums. Participate in the on-call rota. Support the day-to-day management and leadership of the staff team. Deliver professional supervision, coaching, and development opportunities for staff. Assist with recruitment, induction, training, rota planning, and team development. Monitor compliance with Children's Homes Regulations 2015, Quality Standards, SCCIF requirements, and safeguarding legislation. Support quality assurance processes, including Regulation 44 and Regulation 45 reviews. Work closely with educational providers to support positive outcomes for young people. Deputise for the Registered Home Manager in their absence. What We're Looking For Essential Requirements Minimum 2 years' experience working within a Children's Residential Home. At least 1 year in a Senior Support Worker, Team Leader, or equivalent position . Hold a Level 3 Diploma/NVQ in Children and Young People's Workforce (or equivalent). Hold or be actively working towards a Level 5 Diploma in Leadership and Management . Strong leadership and staff supervision experience. Ability to produce and maintain high-quality records and reports. Sound knowledge of: Children's Homes Regulations 2015 Quality Standards Social Care Common Inspection Framework (SCCIF) Safeguarding and Child Protection procedures Working Together to Safeguard Children Flexible approach to support rota management and business needs. Full UK driving licence, access to a vehicle, and business insurance. Willingness to participate in the on-call rota. Desirable Experience delivering training and mentoring staff. Demonstrable progression towards a Registered Manager pathway. Experience leading improvement initiatives within a residential childcare setting. What We Offer Excellent opportunity for career progression toward a Registered Manager role. Ongoing training and professional development. Supportive management team and positive working environment. Opportunity to make a lasting difference to the lives of children and young people. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Greys Specialist Recruitment
Junior Business Development Manager
Greys Specialist Recruitment
Are you currently selling technical or industrial products and looking for the opportunity to step into a true Business Development role? We're partnering with a growing UK manufacturer specialising in high-performance industrial packaging solutions to recruit an ambitious Junior Business Development Manager. This is an excellent opportunity for someone with experience in technical sales, internal sales or sales engineering who's ready to take the next step in their career. You'll receive structured training, work alongside experienced commercial professionals and develop into a fully-fledged Business Development Manager responsible for managing key customer relationships across the UK. Rather than simply processing enquiries, you'll become a trusted technical sales professional, helping customers solve complex packaging and product protection challenges. The Opportunity This role combines technical understanding with commercial sales. You'll learn how to identify opportunities, qualify customer requirements and develop bespoke solutions for manufacturers operating across a wide range of industries. Initially, you'll spend time learning the products, manufacturing processes and customer applications while supporting experienced Business Development Managers. As your knowledge and confidence grow, you'll begin managing your own accounts, identifying new opportunities and eventually taking ownership of your own territory. For someone with the right attitude and ambition, the progression into an external Business Development Manager role is clearly mapped out. What You'll Be Doing Develop technical knowledge across a specialist range of industrial packaging solutions. Build relationships with manufacturers, engineers, procurement teams and commercial decision makers. Identify opportunities to grow existing accounts while supporting new business development. Prepare quotations, commercial proposals and technical recommendations. Work closely with production, operations and customer service to deliver outstanding customer solutions. Support experienced Business Development Managers on customer projects and account development. Maintain CRM records and manage your pipeline effectively. Travel to customer sites as your responsibilities develop. About You This role would suit someone who enjoys technical selling and wants to develop into a Business Development Manager. You may currently be working as a: Sales Engineer Internal Sales Engineer Technical Sales Executive Internal Account Manager Area Sales Executive Applications Engineer with commercial responsibilities Industrial Product Sales Executive You'll ideally have: Experience selling technical, engineering or industrial products. Strong commercial awareness and excellent communication skills. Confidence building relationships with engineers, buyers and senior stakeholders. A genuine interest in manufacturing and technical products. The ambition to develop into an external Business Development Manager. A proactive attitude and willingness to learn. What's On Offer? You'll receive a salary of up to 35,000, depending on experience, alongside an uncapped bonus scheme and a clearly defined progression pathway into a Business Development Manager role. The business also offers comprehensive product and commercial training, exposure to every area of the organisation, early finishes every Friday, additional annual leave with service, private healthcare options, a Cycle to Work scheme, regular company events and opportunities for both UK and international travel. Why Apply? This isn't a high-volume telesales role. It's an opportunity to build a long-term career within technical B2B sales, learning from experienced professionals while developing the commercial and technical expertise needed to become a successful Business Development Manager. If you're looking for a business that invests in its people, promotes from within and offers genuine long-term career progression, we'd love to hear from you. For a confidential discussion or to apply, contact David or Adam at Greys Specialist Recruitment today.
Aug 02, 2026
Full time
Are you currently selling technical or industrial products and looking for the opportunity to step into a true Business Development role? We're partnering with a growing UK manufacturer specialising in high-performance industrial packaging solutions to recruit an ambitious Junior Business Development Manager. This is an excellent opportunity for someone with experience in technical sales, internal sales or sales engineering who's ready to take the next step in their career. You'll receive structured training, work alongside experienced commercial professionals and develop into a fully-fledged Business Development Manager responsible for managing key customer relationships across the UK. Rather than simply processing enquiries, you'll become a trusted technical sales professional, helping customers solve complex packaging and product protection challenges. The Opportunity This role combines technical understanding with commercial sales. You'll learn how to identify opportunities, qualify customer requirements and develop bespoke solutions for manufacturers operating across a wide range of industries. Initially, you'll spend time learning the products, manufacturing processes and customer applications while supporting experienced Business Development Managers. As your knowledge and confidence grow, you'll begin managing your own accounts, identifying new opportunities and eventually taking ownership of your own territory. For someone with the right attitude and ambition, the progression into an external Business Development Manager role is clearly mapped out. What You'll Be Doing Develop technical knowledge across a specialist range of industrial packaging solutions. Build relationships with manufacturers, engineers, procurement teams and commercial decision makers. Identify opportunities to grow existing accounts while supporting new business development. Prepare quotations, commercial proposals and technical recommendations. Work closely with production, operations and customer service to deliver outstanding customer solutions. Support experienced Business Development Managers on customer projects and account development. Maintain CRM records and manage your pipeline effectively. Travel to customer sites as your responsibilities develop. About You This role would suit someone who enjoys technical selling and wants to develop into a Business Development Manager. You may currently be working as a: Sales Engineer Internal Sales Engineer Technical Sales Executive Internal Account Manager Area Sales Executive Applications Engineer with commercial responsibilities Industrial Product Sales Executive You'll ideally have: Experience selling technical, engineering or industrial products. Strong commercial awareness and excellent communication skills. Confidence building relationships with engineers, buyers and senior stakeholders. A genuine interest in manufacturing and technical products. The ambition to develop into an external Business Development Manager. A proactive attitude and willingness to learn. What's On Offer? You'll receive a salary of up to 35,000, depending on experience, alongside an uncapped bonus scheme and a clearly defined progression pathway into a Business Development Manager role. The business also offers comprehensive product and commercial training, exposure to every area of the organisation, early finishes every Friday, additional annual leave with service, private healthcare options, a Cycle to Work scheme, regular company events and opportunities for both UK and international travel. Why Apply? This isn't a high-volume telesales role. It's an opportunity to build a long-term career within technical B2B sales, learning from experienced professionals while developing the commercial and technical expertise needed to become a successful Business Development Manager. If you're looking for a business that invests in its people, promotes from within and offers genuine long-term career progression, we'd love to hear from you. For a confidential discussion or to apply, contact David or Adam at Greys Specialist Recruitment today.
Candidate Source Ltd
Business Development Manager
Candidate Source Ltd Glasgow, Lanarkshire
Winning business isn't just about making sales. It's about building trust, spotting opportunities before anyone else and becoming the first person customers think of when the next project lands. If you enjoy opening doors, developing lasting commercial relationships and growing a territory with real autonomy, this Business Development Manager opportunity gives you the platform to make a genuine impact across Scotland. What's in it for you Basic salary of £45,000-£55,000 depending on experience. Realistic £80,000 OTE with an uncapped bonus structure. Company car, profit related pay and pension scheme. Laptop, mobile phone and ongoing professional development. Freedom to manage your own territory, customer base and diary. Genuine career progression within a growing national business. Your responsibilities as Business Development Manager Develop new business opportunities across Scotland while strengthening existing customer relationships. Build long-term partnerships with contractors, procurement teams, commercial managers and other key decision-makers. Manage opportunities from initial enquiry through to successful contract award. Work closely with Estimating and Operations teams to develop competitive commercial proposals. Attend customer meetings, site visits, networking events and industry exhibitions throughout your territory. Maintain an accurate sales pipeline, CRM records and market intelligence to support future growth. What we're looking for in a Business Development Manager Proven success developing new business within a B2B sales environment. Strong relationship management, presentation and commercial negotiation skills. Experience engaging with senior stakeholders and procurement teams. Knowledge of sectors such as construction, utilities, rail, highways, environmental services, vegetation management, forestry, landscaping, arboriculture or grounds maintenance would be advantageous. Full UK Driving Licence. Knowledge of public sector procurement and tendering processes would also be beneficial. If you're ready to take ownership of a thriving territory and be rewarded for the business you create, apply today for this Business Development Manager opportunity.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Aug 02, 2026
Full time
Winning business isn't just about making sales. It's about building trust, spotting opportunities before anyone else and becoming the first person customers think of when the next project lands. If you enjoy opening doors, developing lasting commercial relationships and growing a territory with real autonomy, this Business Development Manager opportunity gives you the platform to make a genuine impact across Scotland. What's in it for you Basic salary of £45,000-£55,000 depending on experience. Realistic £80,000 OTE with an uncapped bonus structure. Company car, profit related pay and pension scheme. Laptop, mobile phone and ongoing professional development. Freedom to manage your own territory, customer base and diary. Genuine career progression within a growing national business. Your responsibilities as Business Development Manager Develop new business opportunities across Scotland while strengthening existing customer relationships. Build long-term partnerships with contractors, procurement teams, commercial managers and other key decision-makers. Manage opportunities from initial enquiry through to successful contract award. Work closely with Estimating and Operations teams to develop competitive commercial proposals. Attend customer meetings, site visits, networking events and industry exhibitions throughout your territory. Maintain an accurate sales pipeline, CRM records and market intelligence to support future growth. What we're looking for in a Business Development Manager Proven success developing new business within a B2B sales environment. Strong relationship management, presentation and commercial negotiation skills. Experience engaging with senior stakeholders and procurement teams. Knowledge of sectors such as construction, utilities, rail, highways, environmental services, vegetation management, forestry, landscaping, arboriculture or grounds maintenance would be advantageous. Full UK Driving Licence. Knowledge of public sector procurement and tendering processes would also be beneficial. If you're ready to take ownership of a thriving territory and be rewarded for the business you create, apply today for this Business Development Manager opportunity.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
McAllister Recruitment & Consultancy
Surgical Business Development Manager
McAllister Recruitment & Consultancy
Surgical Business Development Manager We are recruiting on behalf of our client a fast growing Surgical company. Mainly dealing with hospital theatres in the NHS and Private Healthcare sector The company are going through a significant period of growth following significant recent investment. An exciting time to join our clients business. We are seeking a Surgical Business Development Manager to drive education and business in South of England Position Business Development Manager (Surgical) Region , covering the South of England Salary £38,000 to £45,000 Car Allowance Bonus of £10,000 Uncapped The role would suit somone with a proven track record in surgical sales or a clinician wishing to transistion to a commercial role Purpose of Role The role will be responsible for the business developmment and education to hospital theatres of in their area for all surgical categories, such as Surgical Consumables and Lasers. Theatre support and training for key surgical teams across both the NHS & private sector To arrive promptly to theatre lists with the correct equipment required for surgeries and to conduct yourself in a professional manner Role Responsibilities Drive growth in line with targets. Increase sales across all product categories. Increase customer base. Devise clear strategy to maximise efficiency and drive sales. Open, develop and establish brand in foreign markets. Develop new business leads. Experience, Skills and Abilities Knowledge and experience of the Surgical market is required Excellent analytical skills Strong administrative management skills Numerate commercially oriented Consummate communicator both verbally and in writing Excellent interpersonal skills Strong command of Excel and Office Suite. Confident decision maker within given remit Experienced in account planning, sales reporting systems and analytical work Thorough and persistent Hard working and energetic
Aug 02, 2026
Full time
Surgical Business Development Manager We are recruiting on behalf of our client a fast growing Surgical company. Mainly dealing with hospital theatres in the NHS and Private Healthcare sector The company are going through a significant period of growth following significant recent investment. An exciting time to join our clients business. We are seeking a Surgical Business Development Manager to drive education and business in South of England Position Business Development Manager (Surgical) Region , covering the South of England Salary £38,000 to £45,000 Car Allowance Bonus of £10,000 Uncapped The role would suit somone with a proven track record in surgical sales or a clinician wishing to transistion to a commercial role Purpose of Role The role will be responsible for the business developmment and education to hospital theatres of in their area for all surgical categories, such as Surgical Consumables and Lasers. Theatre support and training for key surgical teams across both the NHS & private sector To arrive promptly to theatre lists with the correct equipment required for surgeries and to conduct yourself in a professional manner Role Responsibilities Drive growth in line with targets. Increase sales across all product categories. Increase customer base. Devise clear strategy to maximise efficiency and drive sales. Open, develop and establish brand in foreign markets. Develop new business leads. Experience, Skills and Abilities Knowledge and experience of the Surgical market is required Excellent analytical skills Strong administrative management skills Numerate commercially oriented Consummate communicator both verbally and in writing Excellent interpersonal skills Strong command of Excel and Office Suite. Confident decision maker within given remit Experienced in account planning, sales reporting systems and analytical work Thorough and persistent Hard working and energetic
DXC Technology
Service Desk Ops Manager
DXC Technology Farnborough, Hampshire
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Aug 02, 2026
Full time
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Bennett and Game Recruitment LTD
Business Development Manager - Freight
Bennett and Game Recruitment LTD Folkestone, Kent
Business Development Manager - Freight Forwarding Location: Folkestone Salary: Negotiable DOE Our client specialise in international freight forwarding and logistics providing road, sea, air, customs, warehousing, and courier solutions. They are seeking an experienced Business Development Manager to join their commercial team, with a primary focus on developing new European road freight business whil click apply for full job details
Aug 01, 2026
Full time
Business Development Manager - Freight Forwarding Location: Folkestone Salary: Negotiable DOE Our client specialise in international freight forwarding and logistics providing road, sea, air, customs, warehousing, and courier solutions. They are seeking an experienced Business Development Manager to join their commercial team, with a primary focus on developing new European road freight business whil click apply for full job details
Bid Administrator
Giordani Resources Bourne End, Buckinghamshire
An upscaling group of businesses are adding to their business development function in the form of a talented, motivated Bid Administrator to support the Bid Administration Manager with key duties relating to preparing and winning bids. Your key accountabilities will be: Efficiently overseeing enquiries and electronic tender portals and racking opportunities. Checking tender documents & client requirements Organising and updating our internal File Management System Co-ordinate tender requirements, monitoring and tracking progress within deadlines Prepare templates for responses using/updating library material Liaise with Operational Teams to identify resources/information Take ownership of internal tender/outcome tracking systems to maintain accurate records of submissions/clarifications and outcomes Communicate bid clarification requirements clearly and effectively to the Bid team and support them with administrative tasks such as accurate document preparation, formatting and distribution, working om PowerPoint, Word and AI Suggest new software applications and AI technologies to drive efficiency Support for sector accreditations Contribution to ensuring timely bid submission Business Development administrative duties through the CRM The successful applicant will have a strong background in sales / marketing / BD administration and will enjoy a deadline driven role that requires real organisation It requires someone who will think for themselves and take ownership of their tasks. Confident in using applications and technology including AI to drive efficiency is essential along with being a confident, sales orientated communicator. The role will be primarily office based but can also have flexibility on hours and family commitments. Excellent team environment.
Aug 01, 2026
Full time
An upscaling group of businesses are adding to their business development function in the form of a talented, motivated Bid Administrator to support the Bid Administration Manager with key duties relating to preparing and winning bids. Your key accountabilities will be: Efficiently overseeing enquiries and electronic tender portals and racking opportunities. Checking tender documents & client requirements Organising and updating our internal File Management System Co-ordinate tender requirements, monitoring and tracking progress within deadlines Prepare templates for responses using/updating library material Liaise with Operational Teams to identify resources/information Take ownership of internal tender/outcome tracking systems to maintain accurate records of submissions/clarifications and outcomes Communicate bid clarification requirements clearly and effectively to the Bid team and support them with administrative tasks such as accurate document preparation, formatting and distribution, working om PowerPoint, Word and AI Suggest new software applications and AI technologies to drive efficiency Support for sector accreditations Contribution to ensuring timely bid submission Business Development administrative duties through the CRM The successful applicant will have a strong background in sales / marketing / BD administration and will enjoy a deadline driven role that requires real organisation It requires someone who will think for themselves and take ownership of their tasks. Confident in using applications and technology including AI to drive efficiency is essential along with being a confident, sales orientated communicator. The role will be primarily office based but can also have flexibility on hours and family commitments. Excellent team environment.

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