Call Centre Sales Advisor - Uncapped Commission Location: Sunbury (with travel to nearby sites to support when required) Salary: £27,053 basic + UNCAPPED commission Job Type: Permanent, Full-Time Start Date: ASAP Ready to earn big and build a career in sales? We're recruiting for a high-energy Call Centre Sales Advisor to join a growing and fast-paced storage company in Sunbury. If you're target-driven, love closing deals, and thrive in a buzzing sales environment - this is the role for you. What You'll Be Doing Handling inbound and outbound calls, turning enquiries into sales Matching customers with the right storage solutions and upselling additional services Building strong relationships and delivering a standout customer experience Managing customer enquiries via phone and email with confidence and professionalism Accurately logging all activity on the CRM system Processing bookings and securing deposits Working towards targets and maximising your commission earnings Supporting nearby sites when needed What We're Looking For At least 2 years' experience in a call centre or sales environment A confident communicator who knows how to close a deal Target-driven with a strong desire to earn commission Resilient, positive, and able to perform under pressure Strong organisation skills and attention to detail Comfortable using CRM systems and Microsoft Office What You'll Get £27,053 basic salary Uncapped commission - your earnings are in your hands A supportive, driven team environment Real opportunities to grow and progress Monday to Friday working (plus 1 in 4 weekends with time off in lieu) If you're hungry to succeed and want a role where effort = reward, apply now and start earning straight away.
Jul 28, 2026
Full time
Call Centre Sales Advisor - Uncapped Commission Location: Sunbury (with travel to nearby sites to support when required) Salary: £27,053 basic + UNCAPPED commission Job Type: Permanent, Full-Time Start Date: ASAP Ready to earn big and build a career in sales? We're recruiting for a high-energy Call Centre Sales Advisor to join a growing and fast-paced storage company in Sunbury. If you're target-driven, love closing deals, and thrive in a buzzing sales environment - this is the role for you. What You'll Be Doing Handling inbound and outbound calls, turning enquiries into sales Matching customers with the right storage solutions and upselling additional services Building strong relationships and delivering a standout customer experience Managing customer enquiries via phone and email with confidence and professionalism Accurately logging all activity on the CRM system Processing bookings and securing deposits Working towards targets and maximising your commission earnings Supporting nearby sites when needed What We're Looking For At least 2 years' experience in a call centre or sales environment A confident communicator who knows how to close a deal Target-driven with a strong desire to earn commission Resilient, positive, and able to perform under pressure Strong organisation skills and attention to detail Comfortable using CRM systems and Microsoft Office What You'll Get £27,053 basic salary Uncapped commission - your earnings are in your hands A supportive, driven team environment Real opportunities to grow and progress Monday to Friday working (plus 1 in 4 weekends with time off in lieu) If you're hungry to succeed and want a role where effort = reward, apply now and start earning straight away.
Customer Service Advisor Bromsgrove £25,000-£26,000 per annum Our client is looking for a Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations.Technical Customer Service Advisor day to day duties include:- Customer Service: Respond to customer inquiries and complaints regarding products and services in a timely, professional, and courteous manner. Effectively gather customer information to diagnose and resolve issues efficiently. Provide accurate and up-to-date information about products, pricing, promotions, and warranties. Process customer orders, returns, and exchanges according to company policies. Proactively identify and address customer needs, exceeding expectations wherever possible. Helping customers to create orders on Shopify - both via retail and trade routes. Communication & Collaboration: Maintain clear and professional communication with customers via phone, email, and chat. Collaborate effectively with internal departments (warehouse, technical) to ensure seamless customer service experiences. Document customer interactions and service resolutions accurately and efficiently. The successful Customer Service Advisor will have the following skills and experience:- previous customer service experience (call centre preferred). Strong understanding of customer service principles and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively under pressure and prioritise multiple tasks. Proficiency in Zendesk, Google Suite and e-commerce platforms. A positive and professional demeanour with a focus on customer satisfaction. If you think you have the skills and experience my client is looking for then please click APPLY with your updated CV and I will be in touch soon.
Jul 28, 2026
Full time
Customer Service Advisor Bromsgrove £25,000-£26,000 per annum Our client is looking for a Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations.Technical Customer Service Advisor day to day duties include:- Customer Service: Respond to customer inquiries and complaints regarding products and services in a timely, professional, and courteous manner. Effectively gather customer information to diagnose and resolve issues efficiently. Provide accurate and up-to-date information about products, pricing, promotions, and warranties. Process customer orders, returns, and exchanges according to company policies. Proactively identify and address customer needs, exceeding expectations wherever possible. Helping customers to create orders on Shopify - both via retail and trade routes. Communication & Collaboration: Maintain clear and professional communication with customers via phone, email, and chat. Collaborate effectively with internal departments (warehouse, technical) to ensure seamless customer service experiences. Document customer interactions and service resolutions accurately and efficiently. The successful Customer Service Advisor will have the following skills and experience:- previous customer service experience (call centre preferred). Strong understanding of customer service principles and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively under pressure and prioritise multiple tasks. Proficiency in Zendesk, Google Suite and e-commerce platforms. A positive and professional demeanour with a focus on customer satisfaction. If you think you have the skills and experience my client is looking for then please click APPLY with your updated CV and I will be in touch soon.
A national business based within Tamworth ( car needed as on the outskirts) are seeking to recruit an experienced customer advisor expert with senior administrative skills to work in a well established team. The role is varied and fast paced and requires candidates to demonstrate high levels of accuracy coupled with strong organisational skills Role:- To ensure you provide a high level of ongoing internal support/ communication to all allocated sectors Key focus on customer service and proactively managing all aspects of administration & reporting Manage customer satisfaction & risk to business by handling complaints / discrepancies, non-conformance & error reporting Authorise process for returns/ credits Maintaining and developing relationships with customers Project based activities To be a success we are looking for following:- An energetic and enthusiastic candidate who prides themselves on professional customer service, strong attention to detail ,able to work under pressure at times in a dynamic and demanding environment. IT literate , methodical approach to work able to work in a team and on your own initiative, Free Parking with excellent office facilites In addition to the basic of £27,930 you will also be able to earn 4.2k in bonus.
Jul 28, 2026
Full time
A national business based within Tamworth ( car needed as on the outskirts) are seeking to recruit an experienced customer advisor expert with senior administrative skills to work in a well established team. The role is varied and fast paced and requires candidates to demonstrate high levels of accuracy coupled with strong organisational skills Role:- To ensure you provide a high level of ongoing internal support/ communication to all allocated sectors Key focus on customer service and proactively managing all aspects of administration & reporting Manage customer satisfaction & risk to business by handling complaints / discrepancies, non-conformance & error reporting Authorise process for returns/ credits Maintaining and developing relationships with customers Project based activities To be a success we are looking for following:- An energetic and enthusiastic candidate who prides themselves on professional customer service, strong attention to detail ,able to work under pressure at times in a dynamic and demanding environment. IT literate , methodical approach to work able to work in a team and on your own initiative, Free Parking with excellent office facilites In addition to the basic of £27,930 you will also be able to earn 4.2k in bonus.
Customer Service Advisor Location: Reading (Hybrid) Salary: £30,000 per annum Hours: Monday to Friday, 40 hours per week The Role We are looking for a friendly and customer-focused Customer Service Advisor to join a busy and supportive team. As a Customer Service Advisor, you will be the first point of contact for customers enquiring about start-up loans and business support. Managing a pipeline of over 300 customer enquiries, the Customer Service Advisor will guide applicants through the start-up loan process, explain eligibility and funding options, and ensure all required documentation is completed. You will provide an exceptional customer experience from initial enquiry through to application while maintaining accurate CRM records and building strong relationships with customers. Working closely with internal teams and banking partners, the Customer Service Advisor will also promote additional services, including training programmes, mentoring and networking events, helping customers access the support best suited to their needs. Key Responsibilities Act as the first point of contact as a Customer Service Advisor for customer enquiries via phone and email. Manage a pipeline of 300+ customer enquiries and start-up loan applications. Explain start-up loan products, eligibility criteria and the application process. Guide customers through each stage of their application and supporting documentation. Maintain accurate customer records using CRM systems. Liaise with banking partners and internal teams to progress loan applications. Deliver exceptional customer service through regular communication and follow-up. Promote training courses, business events and additional support services. Work towards customer service KPIs and team targets. About You Previous experience as a Customer Service Advisor, Customer Support Advisor or in a similar customer-facing role. Excellent communication and relationship-building skills. Experience using CRM systems and Microsoft Office. Highly organised with strong attention to detail. Comfortable managing a high volume of customer enquiries. Experience within financial services, banking, lending or loan administration would be highly advantageous. Passionate about delivering outstanding customer service and supporting customers throughout their journey. If you are interested apply directly or call
Jul 28, 2026
Full time
Customer Service Advisor Location: Reading (Hybrid) Salary: £30,000 per annum Hours: Monday to Friday, 40 hours per week The Role We are looking for a friendly and customer-focused Customer Service Advisor to join a busy and supportive team. As a Customer Service Advisor, you will be the first point of contact for customers enquiring about start-up loans and business support. Managing a pipeline of over 300 customer enquiries, the Customer Service Advisor will guide applicants through the start-up loan process, explain eligibility and funding options, and ensure all required documentation is completed. You will provide an exceptional customer experience from initial enquiry through to application while maintaining accurate CRM records and building strong relationships with customers. Working closely with internal teams and banking partners, the Customer Service Advisor will also promote additional services, including training programmes, mentoring and networking events, helping customers access the support best suited to their needs. Key Responsibilities Act as the first point of contact as a Customer Service Advisor for customer enquiries via phone and email. Manage a pipeline of 300+ customer enquiries and start-up loan applications. Explain start-up loan products, eligibility criteria and the application process. Guide customers through each stage of their application and supporting documentation. Maintain accurate customer records using CRM systems. Liaise with banking partners and internal teams to progress loan applications. Deliver exceptional customer service through regular communication and follow-up. Promote training courses, business events and additional support services. Work towards customer service KPIs and team targets. About You Previous experience as a Customer Service Advisor, Customer Support Advisor or in a similar customer-facing role. Excellent communication and relationship-building skills. Experience using CRM systems and Microsoft Office. Highly organised with strong attention to detail. Comfortable managing a high volume of customer enquiries. Experience within financial services, banking, lending or loan administration would be highly advantageous. Passionate about delivering outstanding customer service and supporting customers throughout their journey. If you are interested apply directly or call
Water Quality Advisor/ Support Scientist Monday-Friday 37 hours per week Based out of Washington but must be able to drive to visit other sites. £18.16 per hour Pertemps are working on behalf of Northumbrian Water who are seeking a dedicated and knowledgeable Water Quality Support Scientist to join their Water Quality team. This role is central to protecting public health by ensuring the drinking water they supply consistently meets all statutory and regulatory standards. You'll act as a trusted advisor across the business, providing expert guidance on water quality matters while supporting operational teams and delivering excellent customer service. Key Responsibilities Advice & Customer Support Act as the primary point of contact for the Operational Customer Centre of Excellence on water quality matters Provide timely, accurate advice to operational departments Support the Customer Contact Centre with drinking water quality queries Respond to customer complaints and technical enquiries with clear written and verbal scientific advice Regulatory Compliance Assist in preparing regulatory data and reports to strict deadlines Build and maintain strong relationships with Local Authorities and Public Health stakeholders Reporting & Performance Collate and analyse operational performance data for internal stakeholders Prepare accurate reports for both internal and external customers Investigate and report water quality failures Support the management and reporting of water quality events Sampling & Auditing Support and monitor sampling programmes to meet regulatory and operational requirements Conduct Hygiene Rules of Conduct audits in line with departmental targets Undertake laboratory and microbiological audits following water quality breaches Skills & Experience Essential Strong IT literacy Full UK driving licence Excellent communication skills, both written and verbal Ability to write clear, concise reports Strong organisational skills with the ability to work under pressure Desirable Knowledge of water treatment processes, distribution systems, and Water Quality Regulations
Jul 28, 2026
Full time
Water Quality Advisor/ Support Scientist Monday-Friday 37 hours per week Based out of Washington but must be able to drive to visit other sites. £18.16 per hour Pertemps are working on behalf of Northumbrian Water who are seeking a dedicated and knowledgeable Water Quality Support Scientist to join their Water Quality team. This role is central to protecting public health by ensuring the drinking water they supply consistently meets all statutory and regulatory standards. You'll act as a trusted advisor across the business, providing expert guidance on water quality matters while supporting operational teams and delivering excellent customer service. Key Responsibilities Advice & Customer Support Act as the primary point of contact for the Operational Customer Centre of Excellence on water quality matters Provide timely, accurate advice to operational departments Support the Customer Contact Centre with drinking water quality queries Respond to customer complaints and technical enquiries with clear written and verbal scientific advice Regulatory Compliance Assist in preparing regulatory data and reports to strict deadlines Build and maintain strong relationships with Local Authorities and Public Health stakeholders Reporting & Performance Collate and analyse operational performance data for internal stakeholders Prepare accurate reports for both internal and external customers Investigate and report water quality failures Support the management and reporting of water quality events Sampling & Auditing Support and monitor sampling programmes to meet regulatory and operational requirements Conduct Hygiene Rules of Conduct audits in line with departmental targets Undertake laboratory and microbiological audits following water quality breaches Skills & Experience Essential Strong IT literacy Full UK driving licence Excellent communication skills, both written and verbal Ability to write clear, concise reports Strong organisational skills with the ability to work under pressure Desirable Knowledge of water treatment processes, distribution systems, and Water Quality Regulations
Patient Service Advisor Worsley, Manchester Salary: £32,468 per annum Monday to Friday 8am to 4pm (3 years min Experiance required) Are you passionate about delivering exceptional customer service and making a real difference to people's lives? We are recruiting for a Patient Service Advisor to join a busy and supportive Homecare team based in Worsley. This is an excellent opportunity for someone with strong customer service experience who enjoys helping others and thrives in a fast-paced environment. The RoleAs a Patient Service Advisor, you will be the first point of contact for patients, carers, clinicians and healthcare professionals. You will handle customer enquiries, process orders, resolve issues and provide support relating to specialist healthcare equipment. Working in a busy contact centre environment, you will deliver a professional, empathetic and efficient service while maintaining high standards of accuracy and customer care. Key Responsibilities Managing customer enquiries from patients, carers and healthcare professionals. Processing telephone and digital orders accurately and efficiently. Handling equipment-related queries and emergency support calls. Liaising with NHS personnel including GPs, Respiratory Nurses and other healthcare professionals. Providing clear and professional communication at all times. Maintaining accurate records across multiple systems. Working to service level agreements and performance targets. Delivering a high standard of customer care whilst handling sensitive situations. Skills & Experience Previous experience within a customer service, contact centre or administration role. Excellent communication and interpersonal skills. Strong IT skills, including Microsoft Office. High attention to detail and accuracy. Ability to work under pressure and manage multiple priorities. Empathetic, professional and customer-focused approach. Experience using SAP, Salesforce or similar systems would be advantageous. Benefits £32,468 annual salary. Monday to Friday working pattern. Full training provided. Career progression opportunities. Supportive team environment. Opportunity to make a real difference to patients' lives every day. Interested? Apply today to find out more.
Jul 28, 2026
Full time
Patient Service Advisor Worsley, Manchester Salary: £32,468 per annum Monday to Friday 8am to 4pm (3 years min Experiance required) Are you passionate about delivering exceptional customer service and making a real difference to people's lives? We are recruiting for a Patient Service Advisor to join a busy and supportive Homecare team based in Worsley. This is an excellent opportunity for someone with strong customer service experience who enjoys helping others and thrives in a fast-paced environment. The RoleAs a Patient Service Advisor, you will be the first point of contact for patients, carers, clinicians and healthcare professionals. You will handle customer enquiries, process orders, resolve issues and provide support relating to specialist healthcare equipment. Working in a busy contact centre environment, you will deliver a professional, empathetic and efficient service while maintaining high standards of accuracy and customer care. Key Responsibilities Managing customer enquiries from patients, carers and healthcare professionals. Processing telephone and digital orders accurately and efficiently. Handling equipment-related queries and emergency support calls. Liaising with NHS personnel including GPs, Respiratory Nurses and other healthcare professionals. Providing clear and professional communication at all times. Maintaining accurate records across multiple systems. Working to service level agreements and performance targets. Delivering a high standard of customer care whilst handling sensitive situations. Skills & Experience Previous experience within a customer service, contact centre or administration role. Excellent communication and interpersonal skills. Strong IT skills, including Microsoft Office. High attention to detail and accuracy. Ability to work under pressure and manage multiple priorities. Empathetic, professional and customer-focused approach. Experience using SAP, Salesforce or similar systems would be advantageous. Benefits £32,468 annual salary. Monday to Friday working pattern. Full training provided. Career progression opportunities. Supportive team environment. Opportunity to make a real difference to patients' lives every day. Interested? Apply today to find out more.
As the Head of Portfolio Demand and Mobilisation, you will play a key role within the Digital Transformation function at Thames Water, leading the end-to-end demand management, business engagement, and mobilisation of strategic digital and technology initiatives. Working closely with the Chief Information Officer (CIO), Chief Technology Officer (CTO), Chief Information Security Officer (CISO), Digital Leadership Team, senior business stakeholders, and external partners, you will ensure business demand is effectively shaped, prioritised, and mobilised into delivery. This role contributes to Thames Water's Digital Transformation by providing strategic leadership across portfolio demand, governance, stakeholder engagement, and mobilisation activities. You will lead the Portfolio Demand and Mobilisation team, acting as the front door into Digital, ensuring initiatives align with organisational objectives, investment priorities, and business outcomes while driving collaboration, standardisation, and continuous improvement across the portfolio. What you'll be doing as the Head of Portfolio Demand and Mobilisation Lead, mentor, and develop the Portfolio Demand and Mobilisation team, fostering a culture of collaboration, continuous improvement, and strategic business partnership. Act as a trusted advisor to senior business stakeholders, influencing strategic decisions and articulating the long-term value of digital and technology initiatives. Lead the end-to-end demand management process, ensuring business demand is effectively shaped, scoped, prioritised, estimated, and mobilised into delivery. Own the Digital front door, providing a clear engagement model for business stakeholders, customers, and vendors. Develop and maintain integrated business and Digital roadmaps that align strategic objectives, investment priorities, and delivery plans. Oversee the mobilisation of complex business and technology programmes from initial concept through to delivery handover, supporting benefits definition and early impact assessments. Build strong strategic relationships with business leaders, project sponsors, and external vendors to maximise value and delivery outcomes. Support governance frameworks and demand management processes to enable effective prioritisation, investment decisions, and resource allocation across the portfolio. Work closely with Enterprise Architecture and Digital stakeholders to develop solution options and secure business alignment. Drive standardisation and reusability across business capabilities and Digital services. Support AMP planning and annual budgeting processes, ensuring investment decisions align with strategic priorities. Influence alignment between Business and Digital roadmaps to maximise value delivery across the organisation. Promote continuous improvement across portfolio demand, mobilisation, and business engagement processes. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours Monday to Friday. What you should bring to the role Significant senior leadership experience within digital, technology, or transformation environments, with responsibility for end-to-end demand management, mobilisation, and stakeholder engagement. Proven experience leading enterprise-wide demand management processes, including shaping, scoping, estimating, prioritising, and mobilising strategic initiatives. Strong experience building trusted relationships with Executive Leaders, Senior Leadership Teams, sponsors, and business stakeholders. Experience developing integrated roadmaps and strategic investment plans within large, complex organisations. Demonstrable experience mobilising complex, high-value digital and technology programmes from concept through to delivery. Experience leading, mentoring, and developing multidisciplinary teams within portfolio, demand, or transformation functions. Strong commercial awareness with experience supporting large-scale investment decisions, portfolio prioritisation, and governance. Excellent communication, influencing, and stakeholder management skills with the ability to build consensus across Business, Digital, and supplier communities. Ability to balance strategic thinking with operational delivery in a fast-paced and evolving environment. Technical experience and skills Strong knowledge of portfolio demand management, mobilisation, governance, and strategic planning within large-scale digital environments. Experience establishing and operating governance frameworks to support portfolio prioritisation, investment decisions, and resource allocation. Strong understanding of business case development, benefits realisation, impact assessment, and risk management. Experience developing integrated business and technology roadmaps aligned to strategic objectives. Ability to influence solution design and business alignment through collaboration with Enterprise Architecture and delivery teams. Strong understanding of portfolio management, resource planning, and organisational change within complex technology environments. Desirable qualifications and experience Experience working within utilities, regulated industries, or other large, complex enterprise organisations. Experience supporting AMP planning, annual budgeting, and strategic investment planning processes. Experience leading business engagement and mobilisation functions within large-scale digital transformation programmes. Experience managing strategic vendor relationships and driving collaborative delivery across internal and external partners. Desirable technical skills and qualifications Degree in Business, Technology, Programme Management, or a related discipline. Professional qualification in Portfolio, Programme, or Project Management such as MSP, PRINCE2, or APM. Knowledge of Agile delivery methodologies and enterprise portfolio management practices. Experience working with enterprise portfolio management and planning tools. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Jul 28, 2026
Full time
As the Head of Portfolio Demand and Mobilisation, you will play a key role within the Digital Transformation function at Thames Water, leading the end-to-end demand management, business engagement, and mobilisation of strategic digital and technology initiatives. Working closely with the Chief Information Officer (CIO), Chief Technology Officer (CTO), Chief Information Security Officer (CISO), Digital Leadership Team, senior business stakeholders, and external partners, you will ensure business demand is effectively shaped, prioritised, and mobilised into delivery. This role contributes to Thames Water's Digital Transformation by providing strategic leadership across portfolio demand, governance, stakeholder engagement, and mobilisation activities. You will lead the Portfolio Demand and Mobilisation team, acting as the front door into Digital, ensuring initiatives align with organisational objectives, investment priorities, and business outcomes while driving collaboration, standardisation, and continuous improvement across the portfolio. What you'll be doing as the Head of Portfolio Demand and Mobilisation Lead, mentor, and develop the Portfolio Demand and Mobilisation team, fostering a culture of collaboration, continuous improvement, and strategic business partnership. Act as a trusted advisor to senior business stakeholders, influencing strategic decisions and articulating the long-term value of digital and technology initiatives. Lead the end-to-end demand management process, ensuring business demand is effectively shaped, scoped, prioritised, estimated, and mobilised into delivery. Own the Digital front door, providing a clear engagement model for business stakeholders, customers, and vendors. Develop and maintain integrated business and Digital roadmaps that align strategic objectives, investment priorities, and delivery plans. Oversee the mobilisation of complex business and technology programmes from initial concept through to delivery handover, supporting benefits definition and early impact assessments. Build strong strategic relationships with business leaders, project sponsors, and external vendors to maximise value and delivery outcomes. Support governance frameworks and demand management processes to enable effective prioritisation, investment decisions, and resource allocation across the portfolio. Work closely with Enterprise Architecture and Digital stakeholders to develop solution options and secure business alignment. Drive standardisation and reusability across business capabilities and Digital services. Support AMP planning and annual budgeting processes, ensuring investment decisions align with strategic priorities. Influence alignment between Business and Digital roadmaps to maximise value delivery across the organisation. Promote continuous improvement across portfolio demand, mobilisation, and business engagement processes. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours Monday to Friday. What you should bring to the role Significant senior leadership experience within digital, technology, or transformation environments, with responsibility for end-to-end demand management, mobilisation, and stakeholder engagement. Proven experience leading enterprise-wide demand management processes, including shaping, scoping, estimating, prioritising, and mobilising strategic initiatives. Strong experience building trusted relationships with Executive Leaders, Senior Leadership Teams, sponsors, and business stakeholders. Experience developing integrated roadmaps and strategic investment plans within large, complex organisations. Demonstrable experience mobilising complex, high-value digital and technology programmes from concept through to delivery. Experience leading, mentoring, and developing multidisciplinary teams within portfolio, demand, or transformation functions. Strong commercial awareness with experience supporting large-scale investment decisions, portfolio prioritisation, and governance. Excellent communication, influencing, and stakeholder management skills with the ability to build consensus across Business, Digital, and supplier communities. Ability to balance strategic thinking with operational delivery in a fast-paced and evolving environment. Technical experience and skills Strong knowledge of portfolio demand management, mobilisation, governance, and strategic planning within large-scale digital environments. Experience establishing and operating governance frameworks to support portfolio prioritisation, investment decisions, and resource allocation. Strong understanding of business case development, benefits realisation, impact assessment, and risk management. Experience developing integrated business and technology roadmaps aligned to strategic objectives. Ability to influence solution design and business alignment through collaboration with Enterprise Architecture and delivery teams. Strong understanding of portfolio management, resource planning, and organisational change within complex technology environments. Desirable qualifications and experience Experience working within utilities, regulated industries, or other large, complex enterprise organisations. Experience supporting AMP planning, annual budgeting, and strategic investment planning processes. Experience leading business engagement and mobilisation functions within large-scale digital transformation programmes. Experience managing strategic vendor relationships and driving collaborative delivery across internal and external partners. Desirable technical skills and qualifications Degree in Business, Technology, Programme Management, or a related discipline. Professional qualification in Portfolio, Programme, or Project Management such as MSP, PRINCE2, or APM. Knowledge of Agile delivery methodologies and enterprise portfolio management practices. Experience working with enterprise portfolio management and planning tools. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Looking for a Monday to Friday insurance role where your customer service skills will really make an impact? A well-established insurance company is looking for a Fleet Support Advisor to join its growing commercial team in Liverpool. This is a fantastic opportunity for an experienced Customer Service Advisor or insurance professional to join a supportive business that offers genuine career development and long-term stability. What will you be doing as a Fleet Support Advisor? Supporting a portfolio of fleet and commercial motor insurance clients. Handling customer and insurer queries by phone and email. Processing policy changes and maintaining accurate records. Building strong client relationships and delivering excellent customer service. Identifying opportunities to introduce additional insurance products where appropriate. We would LOVE to hear from you if you have the following skills and experience: This role could suit a Commercial Account Handler, Insurance Account Handler, Fleet Administrator, Insurance Customer Service Advisor or similar. You'll ideally have: At least 2 years experience in commercial insurance or insurance customer service. Fleet or multi-vehicle insurance experience would be an advantage. Ability to work independently and use your own initiative Strong attention to detail and good IT skills. A proactive, customer-focused approach. What will you get in return for your work as a Fleet Support Advisor? Competitive salary of 26,000- 28,000. Working hours: Monday-Friday, 9am-5pm 23 days holiday plus bank holidays, increasing with service. Private medical cover and Death in Service (after probation). Pension scheme. Fully supported professional insurance qualifications and genuine career progression Well being support, employee discounts. Friendly, supportive office environment in Liverpool. Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Jul 28, 2026
Full time
Looking for a Monday to Friday insurance role where your customer service skills will really make an impact? A well-established insurance company is looking for a Fleet Support Advisor to join its growing commercial team in Liverpool. This is a fantastic opportunity for an experienced Customer Service Advisor or insurance professional to join a supportive business that offers genuine career development and long-term stability. What will you be doing as a Fleet Support Advisor? Supporting a portfolio of fleet and commercial motor insurance clients. Handling customer and insurer queries by phone and email. Processing policy changes and maintaining accurate records. Building strong client relationships and delivering excellent customer service. Identifying opportunities to introduce additional insurance products where appropriate. We would LOVE to hear from you if you have the following skills and experience: This role could suit a Commercial Account Handler, Insurance Account Handler, Fleet Administrator, Insurance Customer Service Advisor or similar. You'll ideally have: At least 2 years experience in commercial insurance or insurance customer service. Fleet or multi-vehicle insurance experience would be an advantage. Ability to work independently and use your own initiative Strong attention to detail and good IT skills. A proactive, customer-focused approach. What will you get in return for your work as a Fleet Support Advisor? Competitive salary of 26,000- 28,000. Working hours: Monday-Friday, 9am-5pm 23 days holiday plus bank holidays, increasing with service. Private medical cover and Death in Service (after probation). Pension scheme. Fully supported professional insurance qualifications and genuine career progression Well being support, employee discounts. Friendly, supportive office environment in Liverpool. Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Job Advertisement: Welsh Speaking Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport- for CTC Clearence Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 28, 2026
Seasonal
Job Advertisement: Welsh Speaking Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport- for CTC Clearence Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Our client is looking for a bright, inquisitive, go-getter to join a super friendly team based near Reading station. You will be working with the inbound call team for this award wining Insurance business, offering outstanding customer service to policyholders and Financial Advisors resolving queries via phone, email, webchat and post. You should have: A customer first mindset and strong communication skills Positivity, energy, and the ability to manage your own workload. Team spirit and resilience when dealing with challenging queries. Experience in customer service. Our client will offer There will be full in-depth training plus personal development is key to this organisation and there is a strong progression route. Outstanding benefits, Hybrid working 3 days in the office and 2 working from home - if you prefer it can be 5 days in the office but not remote. This role would suit entry level applicants as well as those with more experience as long as you are keen and enthusiastic to do a great job. Apply today for this career role
Jul 28, 2026
Full time
Our client is looking for a bright, inquisitive, go-getter to join a super friendly team based near Reading station. You will be working with the inbound call team for this award wining Insurance business, offering outstanding customer service to policyholders and Financial Advisors resolving queries via phone, email, webchat and post. You should have: A customer first mindset and strong communication skills Positivity, energy, and the ability to manage your own workload. Team spirit and resilience when dealing with challenging queries. Experience in customer service. Our client will offer There will be full in-depth training plus personal development is key to this organisation and there is a strong progression route. Outstanding benefits, Hybrid working 3 days in the office and 2 working from home - if you prefer it can be 5 days in the office but not remote. This role would suit entry level applicants as well as those with more experience as long as you are keen and enthusiastic to do a great job. Apply today for this career role
About the Role We are seeking an experienced, motivated, and customer-focused Mortgage Advisor to join our growing team. In this role, you will guide clients through the entire mortgage journey - from initial enquiry to completion - ensuring they receive clear, compliant, and high-quality advice tailored to their needs. This is an excellent opportunity for advisers who are passionate about helping people secure the right mortgage and protection solutions while developing a strong career in financial services. Key Responsibilities Client Advice & Relationship Management Provide expert mortgage and protection advice tailored to each client's financial circumstances and goals. Conduct thorough fact-find assessments to understand client needs. Explain mortgage types, rates, protection products, and associated processes in a clear and accessible manner. Build long-term relationships with clients, estate agents, and other referral partners. Mortgage Process & Compliance Manage the full mortgage process - application, submission, and follow-through to completion. Ensure all recommendations follow regulatory requirements and internal compliance standards. Maintain accurate, up-to-date client records and documentation. Stay informed on current mortgage products, lending criteria, and market changes. Performance & Business Development Work proactively to convert leads into completed mortgage applications. Develop and maintain strong relationships with referral partners to maximise lead flow. Meet agreed performance targets for activity, compliance, and customer satisfaction. Identify additional opportunities for appropriate protection products and financial solutions. Skills & Experience Required CeMAP (or equivalent) qualification - essential . Proven experience as a Mortgage Advisor or Mortgage & Protection Advisor. Strong understanding of mortgage products, underwriting processes, and lender criteria. Excellent communication and rapport-building skills. Ability to work independently and manage a busy pipeline of clients. High level of professionalism, customer focus, and attention to detail. What We Offer Competitive commission structure and generous earning potential. High-quality, consistent lead sources. Full administrative and compliance support. Opportunities for progression, development, and additional qualifications. Office-based, Hybrid or self-employed models available depending on location and business structure. A supportive, collaborative working culture with strong operational backing. Ideal Candidate Profile We're looking for someone who is: Confident in giving regulated mortgage and protection advice. Highly driven, proactive, and thrives in a sales-through-service environment. Able to build trust quickly with clients and partners. Organised and capable of managing multiple cases at varying stages. Motivated for both customer outcomes and commercial success
Jul 28, 2026
Full time
About the Role We are seeking an experienced, motivated, and customer-focused Mortgage Advisor to join our growing team. In this role, you will guide clients through the entire mortgage journey - from initial enquiry to completion - ensuring they receive clear, compliant, and high-quality advice tailored to their needs. This is an excellent opportunity for advisers who are passionate about helping people secure the right mortgage and protection solutions while developing a strong career in financial services. Key Responsibilities Client Advice & Relationship Management Provide expert mortgage and protection advice tailored to each client's financial circumstances and goals. Conduct thorough fact-find assessments to understand client needs. Explain mortgage types, rates, protection products, and associated processes in a clear and accessible manner. Build long-term relationships with clients, estate agents, and other referral partners. Mortgage Process & Compliance Manage the full mortgage process - application, submission, and follow-through to completion. Ensure all recommendations follow regulatory requirements and internal compliance standards. Maintain accurate, up-to-date client records and documentation. Stay informed on current mortgage products, lending criteria, and market changes. Performance & Business Development Work proactively to convert leads into completed mortgage applications. Develop and maintain strong relationships with referral partners to maximise lead flow. Meet agreed performance targets for activity, compliance, and customer satisfaction. Identify additional opportunities for appropriate protection products and financial solutions. Skills & Experience Required CeMAP (or equivalent) qualification - essential . Proven experience as a Mortgage Advisor or Mortgage & Protection Advisor. Strong understanding of mortgage products, underwriting processes, and lender criteria. Excellent communication and rapport-building skills. Ability to work independently and manage a busy pipeline of clients. High level of professionalism, customer focus, and attention to detail. What We Offer Competitive commission structure and generous earning potential. High-quality, consistent lead sources. Full administrative and compliance support. Opportunities for progression, development, and additional qualifications. Office-based, Hybrid or self-employed models available depending on location and business structure. A supportive, collaborative working culture with strong operational backing. Ideal Candidate Profile We're looking for someone who is: Confident in giving regulated mortgage and protection advice. Highly driven, proactive, and thrives in a sales-through-service environment. Able to build trust quickly with clients and partners. Organised and capable of managing multiple cases at varying stages. Motivated for both customer outcomes and commercial success
Customer Service Advisor Warwick, Warwickshire £26,326 + Excellent Benefits Monday Friday (No Weekends or shifts) Are you passionate about delivering excellent customer service? Whether your experience comes from a customer service role, contact centre, or administration, this is an opportunity to join a supportive Customer Service team offering long-term career development and a healthy work-life balance. The Role of a Customer Service Advisor As a Customer Service Advisor you'll be the first point of contact for customers, providing a professional and friendly service across multiple channels. You'll work in a fast-paced, collaborative environment where your communication skills and attention to detail will make a real difference. Key Responsibilities of a Customer Service Advisor Handle inbound and outbound customer calls efficiently. Respond to customer enquiries via phone, email, and live chat. Deliver outstanding customer service and resolve queries effectively. Accurately update customer records and maintain internal systems. Work closely with colleagues to ensure an excellent customer experience. What's in It for You? Competitive salary of £26,326 Full training provided with structured career path Private healthcare through BUPA and Medicash healthcare cash plan Employee Assistance Programme, Life assurance and critical illness cover Staff discounts long service awards and regular social events What We're Looking For in a Customer Service Advisor Excellent communication and interpersonal skills Good keyboard skills and confidence using Microsoft Office Strong attention to detail and a positive, team-focused attitude The ability to commute reliably to Warwick for 830 am start
Jul 28, 2026
Full time
Customer Service Advisor Warwick, Warwickshire £26,326 + Excellent Benefits Monday Friday (No Weekends or shifts) Are you passionate about delivering excellent customer service? Whether your experience comes from a customer service role, contact centre, or administration, this is an opportunity to join a supportive Customer Service team offering long-term career development and a healthy work-life balance. The Role of a Customer Service Advisor As a Customer Service Advisor you'll be the first point of contact for customers, providing a professional and friendly service across multiple channels. You'll work in a fast-paced, collaborative environment where your communication skills and attention to detail will make a real difference. Key Responsibilities of a Customer Service Advisor Handle inbound and outbound customer calls efficiently. Respond to customer enquiries via phone, email, and live chat. Deliver outstanding customer service and resolve queries effectively. Accurately update customer records and maintain internal systems. Work closely with colleagues to ensure an excellent customer experience. What's in It for You? Competitive salary of £26,326 Full training provided with structured career path Private healthcare through BUPA and Medicash healthcare cash plan Employee Assistance Programme, Life assurance and critical illness cover Staff discounts long service awards and regular social events What We're Looking For in a Customer Service Advisor Excellent communication and interpersonal skills Good keyboard skills and confidence using Microsoft Office Strong attention to detail and a positive, team-focused attitude The ability to commute reliably to Warwick for 830 am start
The role of a Customer Service Advisor involves providing exceptional customer support, addressing inquiries, and resolving issues effectively. This temporary position in Preston requires strong communication skills and a commitment to delivering excellent service. Client Details The employer is a medium-sized organisation committed to delivering reliable services to its customers. They prioritise operational efficiency and customer satisfaction in all aspects of their business. Description Handle incoming customer inquiries via phone, email, or chat in a professional manner. Provide accurate information about services and resolve customer concerns effectively. Maintain detailed and accurate records of customer interactions. Scheduling customer repair requests. Collaborate with other departments to ensure timely resolution of customer issues. Profile A successful Customer Service Advisor should have: Strong communication and interpersonal skills. Proficiency in using customer service software and tools. An ability to manage multiple tasks efficiently in a fast-paced environment. A keen attention to detail and a problem-solving mindset. A flexible and adaptable approach to work. Previous experience in a customer service role. Job Offer Immediate start opportunity Weekly pay Free on-site parking
Jul 28, 2026
Seasonal
The role of a Customer Service Advisor involves providing exceptional customer support, addressing inquiries, and resolving issues effectively. This temporary position in Preston requires strong communication skills and a commitment to delivering excellent service. Client Details The employer is a medium-sized organisation committed to delivering reliable services to its customers. They prioritise operational efficiency and customer satisfaction in all aspects of their business. Description Handle incoming customer inquiries via phone, email, or chat in a professional manner. Provide accurate information about services and resolve customer concerns effectively. Maintain detailed and accurate records of customer interactions. Scheduling customer repair requests. Collaborate with other departments to ensure timely resolution of customer issues. Profile A successful Customer Service Advisor should have: Strong communication and interpersonal skills. Proficiency in using customer service software and tools. An ability to manage multiple tasks efficiently in a fast-paced environment. A keen attention to detail and a problem-solving mindset. A flexible and adaptable approach to work. Previous experience in a customer service role. Job Offer Immediate start opportunity Weekly pay Free on-site parking
Customer Service Advisor Location: Skipton Full-Time, Permanent Start Date: August 2026 Are you someone who takes pride in delivering exceptional customer service? Do you enjoy problem-solving and working in a dynamic environment? If so, this could be the perfect opportunity for you! We're looking for enthusiastic Customer Service Advisors to join an industry-leading, customer-focused organisation. This is your chance to be part of an award-winning company that genuinely values its customers and puts their needs at the heart of everything they do. What You'll Be Doing: As a Customer Service Advisor, you'll be the first point of contact for our customers, handling inbound calls and providing them with the support they need. Your key responsibilities will include: Responding to customer enquiries, providing accurate and helpful information about our products and services Offering tailored solutions to meet the individual needs of each customer Addressing and resolving customer complaints promptly and professionally Collaborating with colleagues across different teams to ensure a smooth customer experience Maintaining a positive and empathetic approach in all interactions, ensuring customers feel valued and understood What We're Looking For: To thrive in this role, you'll need: A passion for customer service and helping others Strong communication skills, both over the phone and in writing The ability to think on your feet and manage multiple tasks in a fast-paced environment Patience, empathy, and a solutions-focused attitude A genuine desire to go above and beyond for our customers What You'll Get: In return, we offer a competitive benefits package designed to reward your hard work and commitment, including: 25 days holiday per year, increasing with length of service Flexible buy or sell holiday scheme A generous pension scheme with employer contributions Performance-based annual bonus Salary sacrifice options for benefits like cars and tech And much more to support your wellbeing and career growth! If you're ready to be part of a forward-thinking company that values customer care and employee development, we want to hear from you. Apply today and secure your place in our team! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jul 28, 2026
Full time
Customer Service Advisor Location: Skipton Full-Time, Permanent Start Date: August 2026 Are you someone who takes pride in delivering exceptional customer service? Do you enjoy problem-solving and working in a dynamic environment? If so, this could be the perfect opportunity for you! We're looking for enthusiastic Customer Service Advisors to join an industry-leading, customer-focused organisation. This is your chance to be part of an award-winning company that genuinely values its customers and puts their needs at the heart of everything they do. What You'll Be Doing: As a Customer Service Advisor, you'll be the first point of contact for our customers, handling inbound calls and providing them with the support they need. Your key responsibilities will include: Responding to customer enquiries, providing accurate and helpful information about our products and services Offering tailored solutions to meet the individual needs of each customer Addressing and resolving customer complaints promptly and professionally Collaborating with colleagues across different teams to ensure a smooth customer experience Maintaining a positive and empathetic approach in all interactions, ensuring customers feel valued and understood What We're Looking For: To thrive in this role, you'll need: A passion for customer service and helping others Strong communication skills, both over the phone and in writing The ability to think on your feet and manage multiple tasks in a fast-paced environment Patience, empathy, and a solutions-focused attitude A genuine desire to go above and beyond for our customers What You'll Get: In return, we offer a competitive benefits package designed to reward your hard work and commitment, including: 25 days holiday per year, increasing with length of service Flexible buy or sell holiday scheme A generous pension scheme with employer contributions Performance-based annual bonus Salary sacrifice options for benefits like cars and tech And much more to support your wellbeing and career growth! If you're ready to be part of a forward-thinking company that values customer care and employee development, we want to hear from you. Apply today and secure your place in our team! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jacob Thomas Associates
Lutterworth, Leicestershire
Job Title; Customer Service Team Leader Key Skills; Customer Service Advisor, Call Centre manager Telecommunications, Customer Service, Data Entry, Business to Customer, Inbound Salary; 14.18 per hour / 29,500 per annum Shift; 8.00am-4.30pm or 8.30am-5.00pm Location; Lutterworth The Benefits; Great working environment Free Car Parking Training and development opportunities Fantastic Canteen facilities Possible overtime available We have a very exciting opportunity for a Customer Service Team Leader to assist an national business based in Lutterworth. This is an fantastic opportunity to be part of a professional customer service team delivering first line support for a successful distribution centre. This role is temporary to permanent and can lead to further progression within the company. There are genuine progression opportunities within the business for star performers. The Role; Leading a team of 12-15 customer service staff Coaching team members in resolving customers equities Delivering expert customer service and prioritising their requests Processing orders via phone and internet Data input Being point of contact for escalated queries Working to set procedures and targeted outcomes Our Ideal Candidate; Computer literate Good telephone manner Work to tight deadlines Attention to detail Complaint resolution experience Work within a team environment Previous experience would be an advantage within any customer servce based role If you are interested in this opportunity please apply directly through this website or call (phone number removed) . If you have not been contacted within 14 days of your application please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable.
Jul 28, 2026
Full time
Job Title; Customer Service Team Leader Key Skills; Customer Service Advisor, Call Centre manager Telecommunications, Customer Service, Data Entry, Business to Customer, Inbound Salary; 14.18 per hour / 29,500 per annum Shift; 8.00am-4.30pm or 8.30am-5.00pm Location; Lutterworth The Benefits; Great working environment Free Car Parking Training and development opportunities Fantastic Canteen facilities Possible overtime available We have a very exciting opportunity for a Customer Service Team Leader to assist an national business based in Lutterworth. This is an fantastic opportunity to be part of a professional customer service team delivering first line support for a successful distribution centre. This role is temporary to permanent and can lead to further progression within the company. There are genuine progression opportunities within the business for star performers. The Role; Leading a team of 12-15 customer service staff Coaching team members in resolving customers equities Delivering expert customer service and prioritising their requests Processing orders via phone and internet Data input Being point of contact for escalated queries Working to set procedures and targeted outcomes Our Ideal Candidate; Computer literate Good telephone manner Work to tight deadlines Attention to detail Complaint resolution experience Work within a team environment Previous experience would be an advantage within any customer servce based role If you are interested in this opportunity please apply directly through this website or call (phone number removed) . If you have not been contacted within 14 days of your application please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable.
We are currently seeking a Service Manager / Front of House Manager to join a reputable car garage in Dulwich. This is an excellent opportunity for a skilled professional to progress their career within a busy, customer-focused environment. Our client is offering a friendly working atmosphere and stable working hours, making this an attractive position for experienced individuals in the automotive industry. Key benefits of the Service Manager: Competitive basic salary of up to 40,000 per annum OTE of 40,000 with potential for performance-based bonuses Monday to Friday working hours, 8am - 6pm Rotational Saturday mornings, approximately once every two weeks Opportunities for ongoing career development Supportive and community-oriented team environment Duties of the Service Manager: Lead and manage the front of house team, ensuring high customer satisfaction levels Serve as the primary point of contact for customers, providing professional and friendly service Oversee workshop operations and liaise with technicians and service advisors Manage service booking schedules and ensure timely completion of work Uphold company standards and ensure compliance with health and safety regulations Assist with staff training and mentoring as needed Monitor service quality and implement improvements Requirements of the Service Manager: Proven experience as a Service Manager or in a similar senior customer service role within an automotive workshop or dealership Strong leadership, organisational, and communication skills Ability to manage multiple priorities effectively Full UK driving licence is essential Local individuals within 5 miles of Dulwich are preferred Prior experience managing customer relations and workshop operations is advantageous If you are a motivated and experienced Service Manager or Front of House Manager seeking your next career challenge, we would like to hear from you. Please get in touch to learn more about this exciting opportunity. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Dulwich and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Jul 28, 2026
Full time
We are currently seeking a Service Manager / Front of House Manager to join a reputable car garage in Dulwich. This is an excellent opportunity for a skilled professional to progress their career within a busy, customer-focused environment. Our client is offering a friendly working atmosphere and stable working hours, making this an attractive position for experienced individuals in the automotive industry. Key benefits of the Service Manager: Competitive basic salary of up to 40,000 per annum OTE of 40,000 with potential for performance-based bonuses Monday to Friday working hours, 8am - 6pm Rotational Saturday mornings, approximately once every two weeks Opportunities for ongoing career development Supportive and community-oriented team environment Duties of the Service Manager: Lead and manage the front of house team, ensuring high customer satisfaction levels Serve as the primary point of contact for customers, providing professional and friendly service Oversee workshop operations and liaise with technicians and service advisors Manage service booking schedules and ensure timely completion of work Uphold company standards and ensure compliance with health and safety regulations Assist with staff training and mentoring as needed Monitor service quality and implement improvements Requirements of the Service Manager: Proven experience as a Service Manager or in a similar senior customer service role within an automotive workshop or dealership Strong leadership, organisational, and communication skills Ability to manage multiple priorities effectively Full UK driving licence is essential Local individuals within 5 miles of Dulwich are preferred Prior experience managing customer relations and workshop operations is advantageous If you are a motivated and experienced Service Manager or Front of House Manager seeking your next career challenge, we would like to hear from you. Please get in touch to learn more about this exciting opportunity. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Dulwich and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Employment Advisor Location: Burton (office-based) Salary: £27,900 - £31,000 per annum (depending on skills & experience) Hours: Full-time About the Role Trigon Recruitment are looking for a passionate and motivated Employment Advisor to join a fantastic provider based in their Burton office on the Restart Contract. In this rewarding role, you will support unemployed participants to overcome barriers, build confidence, and move into sustainable employment. Working with a diverse caseload, you will provide tailored advice, coaching, and practical support while building strong relationships with local employers and partner organisations. You will play a key role in helping individuals achieve positive outcomes through personalised action plans and ongoing guidance. Key Responsibilities Manage a caseload of participants, delivering high-quality one-to-one employment support. Conduct comprehensive assessments to identify employment goals, skills, and barriers. Develop personalised action plans to support participants into sustainable employment. Deliver employability coaching, including CV writing, interview preparation, job search techniques, and confidence building. Monitor participant progress and maintain regular contact through face-to-face, telephone, and digital appointments. Work towards contractual performance targets, including job outcomes and participant engagement. Build and maintain relationships with local employers to identify suitable vacancies and employment opportunities. Signpost participants to specialist support services where appropriate, including health, wellbeing, housing, and financial advice. Maintain accurate and compliant records using internal case management systems. Ensure all activity is delivered in line with contractual requirements, safeguarding policies, and data protection legislation. About You We're looking for someone who is passionate about making a difference and has the ability to motivate others to achieve their goals. You will ideally have: Experience supporting individuals into employment, education, or training. Experience within employability, recruitment, welfare-to-work, customer service, or a target-driven environment. Excellent communication and interpersonal skills. The ability to build rapport with people from a wide range of backgrounds. Strong organisational and time management skills. Confidence using Microsoft Office and case management systems. The ability to work independently while contributing positively to a supportive team. A proactive and solution-focused approach. An understanding of the barriers faced by unemployed individuals is desirable. What's on Offer Salary up to £31,000 per annum. Full-time, permanent position. Ongoing training and professional development. Supportive and collaborative working environment. Opportunities for career progression. Company pension scheme. Annual leave entitlement plus bank holidays. Employee wellbeing and assistance programmes. Equal Opportunities We are committed to creating an inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to supporting diversity and equal opportunities throughout our recruitment process. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .
Jul 28, 2026
Full time
Employment Advisor Location: Burton (office-based) Salary: £27,900 - £31,000 per annum (depending on skills & experience) Hours: Full-time About the Role Trigon Recruitment are looking for a passionate and motivated Employment Advisor to join a fantastic provider based in their Burton office on the Restart Contract. In this rewarding role, you will support unemployed participants to overcome barriers, build confidence, and move into sustainable employment. Working with a diverse caseload, you will provide tailored advice, coaching, and practical support while building strong relationships with local employers and partner organisations. You will play a key role in helping individuals achieve positive outcomes through personalised action plans and ongoing guidance. Key Responsibilities Manage a caseload of participants, delivering high-quality one-to-one employment support. Conduct comprehensive assessments to identify employment goals, skills, and barriers. Develop personalised action plans to support participants into sustainable employment. Deliver employability coaching, including CV writing, interview preparation, job search techniques, and confidence building. Monitor participant progress and maintain regular contact through face-to-face, telephone, and digital appointments. Work towards contractual performance targets, including job outcomes and participant engagement. Build and maintain relationships with local employers to identify suitable vacancies and employment opportunities. Signpost participants to specialist support services where appropriate, including health, wellbeing, housing, and financial advice. Maintain accurate and compliant records using internal case management systems. Ensure all activity is delivered in line with contractual requirements, safeguarding policies, and data protection legislation. About You We're looking for someone who is passionate about making a difference and has the ability to motivate others to achieve their goals. You will ideally have: Experience supporting individuals into employment, education, or training. Experience within employability, recruitment, welfare-to-work, customer service, or a target-driven environment. Excellent communication and interpersonal skills. The ability to build rapport with people from a wide range of backgrounds. Strong organisational and time management skills. Confidence using Microsoft Office and case management systems. The ability to work independently while contributing positively to a supportive team. A proactive and solution-focused approach. An understanding of the barriers faced by unemployed individuals is desirable. What's on Offer Salary up to £31,000 per annum. Full-time, permanent position. Ongoing training and professional development. Supportive and collaborative working environment. Opportunities for career progression. Company pension scheme. Annual leave entitlement plus bank holidays. Employee wellbeing and assistance programmes. Equal Opportunities We are committed to creating an inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to supporting diversity and equal opportunities throughout our recruitment process. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .
About the Role My client is seeking a friendly and professional Customer Service Advisor to join a great team. This is a fantastic opportunity for someone with strong administrative skills who is confident speaking with customers over the phone and has previous experience within housing, property management, student accommodation, or a similar environment . You will be the first point of contact for residents and customers, providing excellent service while ensuring all enquiries are handled efficiently and professionally. Key Responsibilities Respond to customer enquiries via phone, email, and face-to-face interactions. Provide excellent customer service and resolve issues promptly. Maintain accurate records and update internal systems. Handle administrative tasks including data entry, filing, and correspondence. Liaise with internal departments and external stakeholders where required. Manage complaints and escalate issues appropriately. Support residents and customers throughout their tenancy or accommodation journey. Requirements Previous experience in a Customer Service Advisor or similar role. Strong administrative and organisational skills. Comfortable and confident speaking on the phone. Experience working within housing, residential property, lettings, or student accommodation . Excellent communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Good IT skills, including Microsoft Office.
Jul 28, 2026
Contractor
About the Role My client is seeking a friendly and professional Customer Service Advisor to join a great team. This is a fantastic opportunity for someone with strong administrative skills who is confident speaking with customers over the phone and has previous experience within housing, property management, student accommodation, or a similar environment . You will be the first point of contact for residents and customers, providing excellent service while ensuring all enquiries are handled efficiently and professionally. Key Responsibilities Respond to customer enquiries via phone, email, and face-to-face interactions. Provide excellent customer service and resolve issues promptly. Maintain accurate records and update internal systems. Handle administrative tasks including data entry, filing, and correspondence. Liaise with internal departments and external stakeholders where required. Manage complaints and escalate issues appropriately. Support residents and customers throughout their tenancy or accommodation journey. Requirements Previous experience in a Customer Service Advisor or similar role. Strong administrative and organisational skills. Comfortable and confident speaking on the phone. Experience working within housing, residential property, lettings, or student accommodation . Excellent communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Good IT skills, including Microsoft Office.
Pertemps North West and North Wales
Widnes, Cheshire
Job Title: Customer Service Location: Widnes (WA8 7QF) Salary: 30,000- 35,000 (DOE) Hours: Monday- Thursday 08:30- 16:50, Friday 08:30- 16:00 Contract: Permanent We are currently recruiting for an experienced Customer Service Advisor for our client a leading manufacturer of high-performance water treatment and process chemicals. As a Customer Service Advisor your duties will be: - Processing customer orders. Receiving orders and booking on to the system. Liaising with hauliers. Producing relevant paperwork. Updating trade agreements. Invoicing. Liaising with the production team. Purchase order processing. Purchase invoice authorisation for hauliers. The successful Customer Service Advisor will have the following skills: - Must have worked within a similar role previously. Ability to pick up tasks quickly and efficiently. Work well as part of a team and happy to conduct other duties where necessary. Strong organisational and communication skills. Good attention to detail. Computer literate. Additional Information Permanent Position. 25 days holiday plus bank holidays. Pension Scheme. Bonus Scheme. Fully funded Christmas party and race day.
Jul 28, 2026
Full time
Job Title: Customer Service Location: Widnes (WA8 7QF) Salary: 30,000- 35,000 (DOE) Hours: Monday- Thursday 08:30- 16:50, Friday 08:30- 16:00 Contract: Permanent We are currently recruiting for an experienced Customer Service Advisor for our client a leading manufacturer of high-performance water treatment and process chemicals. As a Customer Service Advisor your duties will be: - Processing customer orders. Receiving orders and booking on to the system. Liaising with hauliers. Producing relevant paperwork. Updating trade agreements. Invoicing. Liaising with the production team. Purchase order processing. Purchase invoice authorisation for hauliers. The successful Customer Service Advisor will have the following skills: - Must have worked within a similar role previously. Ability to pick up tasks quickly and efficiently. Work well as part of a team and happy to conduct other duties where necessary. Strong organisational and communication skills. Good attention to detail. Computer literate. Additional Information Permanent Position. 25 days holiday plus bank holidays. Pension Scheme. Bonus Scheme. Fully funded Christmas party and race day.
AMAZING OPPORTUNITY TO JOIN A SUCCESSFUL, GROWING BUSINESS WITH UNBEATABLE COMPANY CULTURE! Insurance Sales Advisor- NO COLD CALLING £25,840 basic + VERY generous monthly bonus (Expected to make £50,000+ in your first year!) Full training provided Bristol - Beautiful Offices and easily commutable by Train/Bus/Car Permanent position- MUST BE AVAILABLE TO START IN MARCH 9:30am-5:30pm Monday to Friday I am excited to be working in partnership with a leading insurance company based Dartford to find the perfect candidate to add to their expanding team. This is an exciting opportunity to make fantastic bonus in a highly consultative and advice driven environment where you will be assisting customers to choose policies that are right for them. You will be guiding customers who have enquired about Insurance products through a set of questions to determine the best policy for them. Duties: Making calls to customers who have registered to say they would like to open or renew a policy Building a relationship with the customer on the phone as you talk to them about their lifestyle and policy requirements Inputting all information onto system accurately whilst listening the the customer Consulting the customer on potential policies that could be right for them- discussing price, cover levels, restrictions etc. Skills required: Previous experience supporting customers on the phone with queries or sales True passion for exceptional customer service Happy to work in a target driven environment Benefits: 22 days annual leave plus bank holidays Kitchen on site Beautiful modern offices Excellent Bonus package based on volume of policies taken out 9:30am-5:30pm Monday to Friday All expenses paid Christmas Party Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 28, 2026
Full time
AMAZING OPPORTUNITY TO JOIN A SUCCESSFUL, GROWING BUSINESS WITH UNBEATABLE COMPANY CULTURE! Insurance Sales Advisor- NO COLD CALLING £25,840 basic + VERY generous monthly bonus (Expected to make £50,000+ in your first year!) Full training provided Bristol - Beautiful Offices and easily commutable by Train/Bus/Car Permanent position- MUST BE AVAILABLE TO START IN MARCH 9:30am-5:30pm Monday to Friday I am excited to be working in partnership with a leading insurance company based Dartford to find the perfect candidate to add to their expanding team. This is an exciting opportunity to make fantastic bonus in a highly consultative and advice driven environment where you will be assisting customers to choose policies that are right for them. You will be guiding customers who have enquired about Insurance products through a set of questions to determine the best policy for them. Duties: Making calls to customers who have registered to say they would like to open or renew a policy Building a relationship with the customer on the phone as you talk to them about their lifestyle and policy requirements Inputting all information onto system accurately whilst listening the the customer Consulting the customer on potential policies that could be right for them- discussing price, cover levels, restrictions etc. Skills required: Previous experience supporting customers on the phone with queries or sales True passion for exceptional customer service Happy to work in a target driven environment Benefits: 22 days annual leave plus bank holidays Kitchen on site Beautiful modern offices Excellent Bonus package based on volume of policies taken out 9:30am-5:30pm Monday to Friday All expenses paid Christmas Party Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
