433 jobs found

An exciting opportunity for an experienced 2nd Line IT Support Engineer to join a global organisation, providing both remote and on-site support across 3 core UK locations in the South Yorkshire region. The role will focus on end-user support, Microsoft technologies, endpoint management, incident resolution, and contributing to wider IT projects and continuous improvement initiatives. Client Details Our client is a well-established international organisation with operations across the UK and Europe. They are investing in their IT function and require an experienced IT Technician to support users across multiple sites, ensuring a high-quality service and seamless technology experience for employees. Description Reporting to the IT Services Manager, the Interim 2nd Line IT Support Engineer will be responsible for delivering technical support across the business and ensuring the effective operation of end-user technologies. Key responsibilities will include: Providing Level 2 remote and on-site support for users across multiple locations across South Yorkshire. Diagnosing and resolving hardware, software, Microsoft 365, network, endpoint and peripheral issues. Supporting and administering Active Directory, Microsoft Entra and Microsoft 365 environments. Managing incidents and service requests through the IT service management platform. Supporting laptops, desktops, mobile devices, printers, scanners and associated peripherals. Assisting with Windows 11, iOS and Android device enrolment, configuration and troubleshooting. Creating and maintaining technical documentation, support procedures and knowledge articles. Supporting IT infrastructure projects, upgrades and operational improvements. Following IT security, data protection and compliance standards. Travelling to sites across the UK and Europe as business needs require. Profile As the successful candidate for the Interim 2nd Line IT Support Engineer role, you should have: A solid understanding of IT systems, hardware, and software. Experience in troubleshooting and resolving technical issues. Knowledge of network systems and configurations. The ability to work independently and manage multiple tasks effectively. An analytical mindset with strong problem-solving skills. Excellent communication skills to provide clear technical support. Job Offer Daily rate of 200 (Inside IR35). 6 Month Contract (Likely Extension). If you are ready to take on this exciting Interim 2nd Line IT Support Engineer role, apply today.

Exciting opportunity for a Market Risk Operations Analyst to join this global Energy company. This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting-edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions. These innovations create opportunities for exceptionally talented individuals to contribute to the success of this evolution, working alongside some of the industry's top professionals and leveraging the very latest technology. Location Hybrid 3 days in London office per week Contract Duration: 12 months with a strong potential for permanent role after Typically: Ensures the smooth running of daily risk reporting activities on the appropiate applications and the various tools dependent on them. Maintains observable valuation inputs eg, exchange prices, broker quotes, derivable volatilities and correlations to risk calculations. Analyses mark-to-market curves price movements to ensure trading systems are correct. Works on liquidity reserve calculations and ensure that is correctly communicated to the desk. Delivers regular and ad hoc risk metrics and portfolio analytics for the commercial teams, risk management teams and various other stakeholders. Works under close supervision of Manager/Team Lead for all activities. Delivers the works as assigned, applying the work procedures, frameworks. Work is reviewed by more senior colleagues. Identifies shortcomings in current processes, systems and procedures within the assigned unit and suggests improvements. Analyses, proposes and (where possible) implements alternatives. Impacts the quality of parts of reports by delivering high quality analysis. Provides indirect advice which is further synthesized by senior colleagues. Technical Skills/Business Domain Expertise: Candidate must have knowledge of financial, commodity and energy markets, derivative instruments, and hedging which could have been gained in a Market Risk, Product Control or Trade Control roles. Nice-to-have skills): SQL, Python coding. Experience with ETRMs, specifically Aligne/Zainet or Endur. Minimum years of experience: 3 in financial, commodity and energy markets Bachelor's Degree in Business, Economics, Mathematics, Science, Engineering or IT This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.

ROLE 360 Perms Senior Recruitment Consultant or Recruitment Consultant- any sector where you have had billing success- ideally Industrial, Engineering, Commercial IT, Legal, HR sector's SALARY 30k to 34K basic with an excellent commission structure paid from Day 1 no threshold plus possible car allowance on top My client who are a large sized independent recruiter and have more than 65 branches around the UK, and are now seeking ambitious perm recruiters to join them. The successful applicants can recruit into any sector however the Industrial, Commercial, IT, HR Engineering, and legal sectors are of interest within the perms markets. The perms recruiter will join my clients established Huddersfield branch and predominately focus on building and developing your perms desk/division What Awaits You? Access to a Powerful Bespoke Database: Dive into my client's extensive database, filled with insights and connections. Stay ahead of industry trends and make informed decisions. Career Growth: Clear frameworks for promotions and salary increases, and total autonomy to run and develop your own desk and make decisions Recognition: Annual high achiever awards and exclusive holidays for top performers Milestone Sabbaticals: Celebrate anniversaries with paid sabbaticals. What You'll Be Doing Full 360 Recruitment Process: Engage in every aspect of recruitment business development and client acquisition to job briefings, candidate sourcing, interviews, offer negotiations and deal closures. Candidate Sourcing: Utilise job boards, referrals, and headhunting via platforms like LinkedIn Recruiter. Source candidates via advertising, job boards, social media and referrals. Register and interview candidates, conduct background checks, and match them with job opportunities. Prepare and promote candidates for interviews, ensuring roles are filled promptly. Key Relationships: Build and maintain strong relationships with clients and candidates, offering exceptional service and advice. Network and build relationships with clients to drive sales. Collaboration: Work closely with colleagues to ensure branch success and maximise cross-selling opportunities What my client is looking for: Driving license as you will be regularly meeting clients in their office. Proactive Attitude: Self-motivated with a drive to succeed. Sales Initiative: Ability to identify and pursue new business opportunities, sell my clients services, and match candidates to clients. Resilience: Money-motivated with the ability to overcome challenges and setbacks. Team Player: Willingness to share ideas and best practices. Experienced Recruiter Must have experience recruiting into the perms market within any of the above sector's Help them shape the future of my clients Huddersfield hub. Apply today and start your journey with them and accelerate your recruitment career . you will never look back

IT Support Engineer Skelmersdale Permanent Office Based Looking for a support role where you can genuinely develop your infrastructure skills rather than simply reset passwords? Our client is one of the UK's largest specialist management organisations, operating nationally and investing significantly in technology, digital transformation and business growth. As their internal IT function continues to expand, they're looking for an experienced IT Support Engineer to become a key member of their technology team based at their Skelmersdale headquarters. This is a broad technical position offering exposure across infrastructure, end-user computing, Microsoft technologies, telephony, networking and business systems, alongside involvement in ongoing IT improvement projects. The Role Reporting into the Infrastructure Manager, you'll support users across the organisation whilst helping maintain and improve the company's technology estate. Responsibilities include: Delivering 1st and 2nd Line IT support Supporting Microsoft Windows desktop and server environments Managing Microsoft 365 and Active Directory Monitoring infrastructure, backups and security Supporting Hyper-V and virtual environments Assisting with SQL databases and business systems Administering telephony platforms Working on hardware refreshes and infrastructure projects Maintaining documentation and IT standards Helping drive continuous improvement across the IT function We're looking for someone with experience of: IT Support Engineer IT Technician 2nd Line Support Service Desk Microsoft Windows Windows Server Active Directory Microsoft 365 Hyper-V SQL Networking ITSM platforms Why Join? This is a fantastic opportunity to join a stable, growing organisation where technology is viewed as a genuine business enabler rather than simply a support function. You'll gain exposure to a broad technical environment, work closely with experienced IT leadership and contribute towards projects that directly impact the wider business. As the company continues to grow through investment and acquisition, there will be genuine opportunities to develop your career alongside it.

IT Support Engineer (4 Month FTC) Remote Midlands / South of England Travel 37.5 Hours Join one of the UK's fastest-growing specialist service businesses and help support a technology estate that underpins 1000's of workers daily. Our client is one of the UK's leading service management organisations, operating nationally from multiple depots and supporting some of the country's largest public and private sector organisations. Following continued investment in technology and business transformation, they are looking to appoint an experienced IT Support Engineer on a four-month fixed-term contract. This is an excellent opportunity for someone who enjoys variety. Rather than sitting behind a helpdesk all day, you'll work across multiple locations, support infrastructure projects, assist with new site deployments and become an important part of a growing internal technology function. The Opportunity Working alongside the Infrastructure Manager and wider technology team, you'll provide technical support to users across the business whilst helping deliver improvements to infrastructure, systems and end-user technology. Your responsibilities will include: Providing remote 1st and 2nd Line IT support Supporting Microsoft Windows and Microsoft 365 environments Troubleshooting hardware, software and networking issues Assisting with new site rollouts and technology installations Supporting Windows Server infrastructure and virtual environments Working with SQL databases and supporting business applications Maintaining system security, patching and backups Contributing towards infrastructure and technology projects Delivering an excellent customer experience to internal users We'd like to hear from people with experience of: IT Support IT Engineer Desktop Support Infrastructure Support Microsoft Windows Microsoft 365 Active Directory Hyper-V / Virtualisation Networking SQL Azure (desirable) Why Apply? You'll be joining a business that continues to invest heavily in technology, digital transformation and its people. No two days are the same, with exposure to project work, infrastructure improvements and support across a nationwide operation. It's an opportunity to broaden your technical experience while working within a friendly and collaborative IT team.

Service Delivery Manager Location: Central Swindon Salary: Competitive + Benefits About the Role We are seeking an experienced Service Delivery Manager to lead the delivery, performance and continuous improvement of a maintenance contract supporting critical station information, communications and security systems across a rail environment covering the South West and West regions of the UK. Based in Central Swindon , you will be responsible for managing operational service delivery, customer relationships, contract performance and a team of Field maintenance/Service Engineers. Acting as the primary customer interface, you will ensure service levels, compliance standards and operational objectives are consistently achieved. Key Responsibilities Lead the day-to-day delivery of planned and reactive maintenance services. Manage contract performance against SLAs, KPIs and quality standards. Oversee fault response, incident management and service recovery activities. Maintain strong customer and stakeholder relationships. Manage maintenance teams, help-desk staff and subcontractors. Ensure compliance with safety, regulatory and industry standards. Monitor asset performance, reporting and maintenance records. Drive continuous improvement, innovation and asset life-cycle initiatives. Attend customer meetings, contract reviews and operational site visits. About You You will have: Proven experience in Field Service Delivery, Maintenance Management or Technical engineering operations. Knowledge of CCTV, Public Address, Customer Information Systems, Help Points or IP-based communications systems & M&E systems. A strong track record of managing customer-facing maintenance or service contracts. Experience leading operational teams and driving performance improvement. Experience managing SLAs, KPIs and service performance reporting. Excellent stakeholder management, communication and problem-solving skills. Experience working within a regulated operational environment. Full UK Driving Licence. Desirable PTS, COSS, or similar rail industry accreditation. (training provided) IOSH, NEBOSH or equivalent Health & Safety qualification. PRINCE2, APM or other project management qualification. Experience with asset management and maintenance management systems. Knowledge of ISO55001 asset management principles. What We're Looking For Customer-focused and commercially aware. Strong leadership and people management skills. Organised, proactive and detail-oriented. Able to perform effectively under pressure. Committed to safety, quality and continuous improvement. This is an excellent opportunity for an experienced Service Delivery Manager/ Maintenance delivery professional to play a key role in delivering critical infrastructure services within a dynamic and growing organisation within the railway environment. Location: Central Swindon Travel: Regular travel to operational sites and customer locations, with occasional overnight stays as required. To apply or for more information send a CV online or Contact Sam Mayo at AdvanceTRS to discuss. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

My client based in St Ives Cambridgeshire are currently recruiting for a Support Desk Administrator to join their busy team on a full time permanent basis. This will be an office based role. We are looking for a proactive and organised Support Desk Administrator to join our busy team. You'll be the central point of contact for engineers and subcontractors, ensuring jobs are scheduled, tracked and completed efficiently while delivering excellent customer service. Key Responsibilities Handle incoming calls and emails Log and update jobs on internal systems Allocate work to engineers and subcontractors Chase updates and required paperwork Keep colleagues informed of job progress and changes Escalate issues when required Record daily engineer conference calls Essential Skills Previous administration experience (minimum 1 year) Strong organisational and multitasking skills Excellent communication and customer service skills Ability to follow procedures accurately Flexible, adaptable and able to work under pressure Positive attitude and a strong team player If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed).

Infrastructure Engineer Working conditions: 2 days on site - City of London, 3 days remote per week Infrastructure Engineer Skills: Certifications: Microsoft M365 Certification/s Extensive Knowledge of MS Active Directory (AD) Technology Working with Windows Servers, Domain Controllers, Linux environments and appliances. Good working knowledge of MS Intune and M365 Administration Knowledge of Teams Administration Experience working with both virtual environments - VMware7 + and physical within multiple Data Centers. Working knowledge IAM - identity & Access Management Understanding of Security and Compliance principles Experience of owning and managing technical documentation and run books, supporting consistent and supportable operations Experience of working Cisco Meraki OR Cisco Nexus Switches (ONLY ONE NOT BOTH) Change and risk aware delivery approach, ensuring service stability and minimal disruption Good organizational skills and with the ability to prioritise, manage and meet deadlines Duties: Work in collaboration with the infrastructure team to provide first class infrastructure services and consistent levels of capability, as required by the organisation Research and recommend products, services, protocols, and standards for infrastructure procurement and development. Work with vendors, suppliers and contractors to secure infrastructure products and services. Work with vendors and outsourced service providers to deliver infrastructure services, ensuring that services are implemented and operated in line with Company technical standards and performance expectations Assist with the planning and deployment of infrastructure security measures. Working in collaboration with the infrastructure team, deliver set priorities for the maintenance and development and evaluation of infrastructure systems in-house and hosted. Use analytical software to report on performance improvements across the infrastructure that will benefit the Company Implement and operate infrastructure platforms in line with security standards defined by the Cyber Security team, and report compliance status through agreed governance processes Escalate suspected security incidents in line with defined incident response processes, working with the Service Desk and Cyber Security team as required. Contribute to the management and optimisation of the endpoint platform (eg Microsoft Intune), ensuring devices are configured, compliant, and aligned to agreed standards Test network performance and provide network performance statistics and reports; implement strategies for maintaining network infrastructure. Support the operation of access controls on infrastructure platforms, ensuring alignment with identity and access management policies defined by the Cyber Security team. Support the operation of identity and access management platforms (eg Entra ID), ensuring infrastructure services are integrated and compliant with access control standards. Success Measures Perform daily operational tasks on the networked systems, to ensure that accurate records are kept. Practice IT asset management, including maintenance or component inventory and related documentation. Maintain Systems Configuration Standards documentation with Corporate Technology Infrastructure Team & also with Cyber Security Team Participate in the general operational, training and administrative activities of the Corporate Technology Department Flexible start date (ie immediate to 3 months notice) Working for well established company Initial Salary £42K, after 6 months can be up to 45-46K (If this position do not fit within your experience or is of no interest to you we offer a recommendation fee for any consultant you refer we successfully make a placement with).

Information Vulnerability Analyst - Staffordshire Our client is looking for an Information Vulnerability Analyst to join their growing Information Security team. This is a key role focused on identifying, assessing, and mitigating security vulnerabilities across IT, OT, cloud, and SaaS environments. You will work closely with infrastructure, applications, and operations teams to ensure that risks are effectively managed and remediated. This position is ideal for someone who is proactive rather than reactive someone who enjoys identifying vulnerabilities before they become issues and takes ownership of driving them through to resolution. We are looking for a hands-on individual who thrives in a collaborative environment. You will work closely with service desk, networking, and infrastructure teams, influencing stakeholders and ensuring a joined-up approach to vulnerability management across the organisation. Key Responsibilities Manage the global vulnerability management process and associated platforms Perform regular vulnerability scans across IT, OT, and SaaS environments using industry-standard tools Coordinate and manage third-party security penetration testing across internal and external systems Analyse scan results, prioritise vulnerabilities, and drive remediation through to completion Maintain and enhance vulnerability management processes and reporting frameworks Contribute to the risk register and support ongoing security improvements Track remediation progress and report on risk posture to senior stakeholders Work closely with IT and engineering teams to ensure secure configurations and effective patch management Identify root causes of vulnerabilities and support long-term solutions Support compliance with frameworks such as NIST and Cyber Essentials Assist with threat modelling and risk assessments Maintain documentation, procedures, and security best practices Proactively identify opportunities to strengthen the organisation s overall security posture This is a fantastic opportunity to make a real impact in a business that values proactive security and continuous improvement. If this sounds like the right next step in your career, we d love to hear from you. This is an onsite position with opportunities for progression and development. For more info, please get in touch.

Would you like to bring your experience using a helpdesk ticketing system to a brand new Service Administrator position at an innovative business whose products save peoples lives in the UK and around the world everyday - and that offers hybrid working ? An exciting, newly created Service Administrator opportunity has arisen in the fast paced service department of our client, an award winning and innovative manufacturing business , where you will be responsible for the day-to-day administration of the department, ensuring all activity is organised, carried out and documented in an efficient and accurate manner. The majority of your role will see you carrying out all related administrative duties in this highly regulated, busy environment, whilst also providing cover for your helpdesk colleague who triages enquires coming into the department by ensuring all helpdesk tickets are monitored, updated, allocated and progressed in their absence. This is a varied role which will see you work closely with engineers and internal teams, as well as liaising with customers to ensure a smooth delivery of work. As a Service Administrator your new role will involve: Administration support to the department Assisting with organising related activities - e.g. bookings for maintenance and repairs, engineer visits Maintaining all records and documentation on internal systems, ensuring they are updated Preparing and processing all relevant paperwork, reports, quotes, purchase orders and documentation Providing cover for your helpdesk colleague - monitoring and acknowledging incoming tickets (to SLAs), assigning and escalating tickets, and updating progress I am interested in speaking with candidates who have experience working as a Service Administrator, Helpdesk Administrator, Customer Service Administrator, or Service Coordinator , and who have experience using a helpdesk ticketing system (e.g. Freshdesk, Zendesk, Zoho Desk or similar) and CRM / ERP system. The ability to be proactive, prioritise your own workload and be highly accurate is essential along with a very good telephone manner and communication skills. Salary for this position is c. 30,000 to 32,000 (depending on level of experience). Benefits include: hybrid working, life assurance, retail discounts, enhanced leave & pay for new parents, health & well being apps. The company's offices offer limited free parking on-site . If you don't drive they are only a 10 mins walk from various bus stops close by , and only a 12 minute walk from the nearest tram stop in Croydon. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

Technical Consultant Location: Remote Employment Type: Full-Time (Part-Time also considered) Salary: Competitive We are seeking a talented and driven Technical Consultant to contribute to our continued growth and success. Working closely alongside the technical and sales teams, you will play a vital, client-facing role in delivering exceptional technical solutions. You will guide clients through their technical requirements from pre-sales network design and consultancy to post-sales builds and configuration. The provision of these value-added, consultative services is what makes us stand out in the industry. This is an excellent opportunity for an experienced professional with a deep understanding of wireless and networking, exceptional communication skills, and a genuine passion for delivering high-level technical customer support. Key Responsibilities: Consultative Support: Provide comprehensive pre-sales and post-sales technical support to clients. Ticket Management: Respond promptly and professionally to technical inquiries in line with agreed SLAs. Site Surveys and Design: Conduct wireless network design, surveying, and consultancy (requires the ability to travel to various UK-based customer sites). Documentation: Accurately document completed work for both internal records and client handovers. Systems Maintenance: Assist the existing technical team with maintaining and optimising internal systems. Thought Leadership: Create engaging technical content for social media and represent the company at industry conferences. Relationship Building: Engage in active vendor and client networking. Core Services Delivered: End-to-end network design. Wireless design, site surveying, and advanced diagnostics. Pre-configuration of network equipment before client dispatch. Remote break-fix support and troubleshooting for customer network configurations. Skills and Qualifications Essential Requirements: Strong foundational understanding of networking principles. Proven expertise in Enterprise wireless networks and wireless design / implementation. Experience with dynamic routing protocols (OSPF and BGP) and IPv6. Previous experience providing dedicated end-user technical support. Familiarity with helpdesk or CRM software platforms. Outstanding communication skills and a highly personable approach. Desirable Experience: Wireless design and diagnostics using Ekahau, Hamina or Sidos. Working knowledge of Proxmox virtualisation. Experience in Wireless ISP (WISP) design. MikroTik certification (Engineer level). Working knowledge of key vendors, including Ubiquiti, MikroTik and TP-Link. Why Join: Professional Growth: Full vendor training provided to keep your skills sharp. Great Culture: Be part of a fast-growing business with a highly supportive, collaborative team environment and a strong industry reputation. Time Off: 25 days annual leave plus bank holidays. Future Security: Employer pension contributions. If you have a background as a Network Engineer, Network Administrator, Systems Administrator, IT Consultant, Solutions Architect, or Technical Support Specialist and are ready to step into a dedicated Technical Consultant role, we would love to hear from you. Apply today!

Job Title: Maintenance Administrator Location: Newmarket Salary: Up to 30,000 Benefits: 23 days holiday + Bank Holidays, pension A growing M&E Contractor is looking to for a Maintenance Administrator to join its busy Service & Maintenance team. The business delivers high-quality Mechanical & Electrical services across the commercial, education, domestic and healthcare sectors throughout Cambridge and the surrounding areas. This is an excellent opportunity for an organised and customer-focused Administrator to join a well-established contractor and play a key role in supporting the day-to-day running of the service department. Working closely with the Service Manager and engineering team, you'll be responsible for providing administrative support to ensure maintenance works are delivered efficiently and customers receive an excellent level of service. As the Maintenance Administrator, you will have the following responsibilities: Answering incoming telephone calls and responding to customer enquiries. Providing general administrative support to the Service & Maintenance team. Managing the service inbox and responding to emails. Logging reactive maintenance jobs and allocating work to engineers. Scheduling engineers and managing daily diaries. Booking planned preventative maintenance (PPM) visits. Liaising with clients, engineers and subcontractors to coordinate works. Updating internal systems with job progress and completion details. Ensuring service reports and documentation are completed and filed accurately. Successful applicants will have the following experience: Previous experience in an administration or helpdesk role, ideally within Building Services, Facilities Management, Construction or a similar environment. Excellent organisational skills with the ability to prioritise a busy workload. Good IT skills, including Microsoft Office. Strong communication and customer service skills. Experience scheduling engineers or coordinating workloads would be advantageous A proactive attitude with excellent attention to detail. Please contact Adam Brown on (phone number removed) / (phone number removed) for more information about this role or if you are interested in a new opportunity within the Building Services / Construction sector (Administrator, Maintenance Administrator, Helpdesk Administrator, Service Administrator, Service Coordinator, Maintenance Coordinator, Maintenance Scheduler and Office Administrator).

5x days a week on site in Milton Keynes Inside IR35 2 Month Contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 2nd Line Support Engineer on a contract basis. Key Responsibilities: Provide onsite Level 2 IT support across a mixed Microsoft Windows and Apple Mac environment, resolving a broad range of hardware, software and end-user issues. Support and maintain Microsoft 365 services, Windows devices, Mac devices and on-premises server infrastructure, ensuring reliable day-to-day IT operations. Act as the primary onsite escalation point, troubleshooting complex technical issues and coordinating with third-party providers for specialist support when required. Work collaboratively with the IT Manager and internal IT team to ensure efficient incident resolution, service continuity and a high standard of customer support. Assist with infrastructure monitoring, system administration and proactive maintenance while documenting issues, resolutions and technical processes. Key Skills Proven experience providing Level 2 IT support within a Microsoft 365, Windows, Mac and on-premises server environment. Strong knowledge of Microsoft 365 administration, Windows desktop support, Active Directory and general server troubleshooting. Experience working alongside third-party vendors, including coordinating support for VMware infrastructure, Sophos firewall and antivirus solutions and remote Mac support providers. Excellent troubleshooting, problem-solving and customer service skills with the ability to manage multiple priorities in an onsite support role. Strong communication and teamwork skills, with the ability to work independently while collaborating effectively with internal IT teams and external service providers. Please note, due to internal capabilities it will be difficult for us to take internal calls regarding your application - please direct all queries to (url removed), and they will be responded to, alongside your application ASAP. If you haven't received a response within 1 working day, please call the direct line which is (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

We have multiple opportunities to join our IT department as an End User Technical Support Engineer, where you ll play a key role in supporting and developing our laptops, desktops, mobile devices, video conferencing systems, and wider IT infrastructure across the organisation. This role will involve working within a specialised IT environment providing technical knowledge and dedicated services including: Fault diagnosis and resolution. Installation and configuration. Upgrades. Inputs to development of standards. Service monitoring, asset management, pro-active prevention and associated maintenance. Liaison with third-party suppliers. Responsibilities Manage the full lifecycle of end-user devices, including deployment, refresh, recovery and disposal. Maintain, enhance, and improve support services for end users. Collaborate with stakeholders to develop and maintain relationships. Support colleagues and junior members of staff in the workshop and onsite. Help create knowledge base articles, share information for use throughout the team and IT Directorate and provide procedural documentation and relevant reports. Works to and recommends on an agreed range of performance outcomes. Pro-actively recommends service improvement measures. Maintain accurate asset and configuration records in line with organisational standards. Contribute to problem management activities by identifying recurring issues and recommending long-term solutions. Ensure compliance with security policies, device standards, and software licensing requirements. Skills & experience: Relevant technologies building/maintaining laptops, desktops, mobile devices, break/fix. Deploying Windows and M365 based hardware and associated technologies. Providing assistance to projects and large deployments. Providing technical subject matter expertise and managing resolution of complex issues Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users. Experience maintaining technical documentation, knowledge articles and support procedures. You ll need to be customer focussed as you will be responsible for maintaining, improving, and enhancing the support and service provided to our end users. You will also contribute to managing and developing solutions, improving processes, sharing knowledge and helping to develop the capabilities of team members. Additional information: In addition to the application form, we also require a copy of your current CV. If you are are unable to upload your CV to your application, please email a copy to: Working at Police Headquarters, Portishead with occasional travel to other police sites, you will have access to company vehicles. Full UK driving licence is required. To be eligible to apply for this role you must have a 5 year checkable history in the UK ideally this means that you would have been resident in the UK for the last 5 years. Why Avon and Somerset Police? If you are looking for a new opportunity and something different to anything you have done before, then consider Avon and Somerset Police. We are one of the largest forces in the UK, policing multi-cultural communities in a beautiful part of the country the gateway to the west providing the opportunity for a fantastic quality of life. We value our employees and believe in a healthy work-life balance, at Avon and Somerset Police you are rewarded with fantastic benefits including our flexible working scheme which is designed to give our people a degree of flexibility on start and finish times. About us Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring. We are on a journey to become the most inclusive police force in the country. Find out more about our benefits and culture Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

1 Line Engineer - IT Managed Services - London A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1 Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do. They work with a wide range of clients, of varying sizes and demands, across London and the Home Counties. You'll be working within a dynamic and well-established team providing 1 line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within the team and will give you the opportunity to gain exposure to 2 Line responsibilities and eventually 3 line/project work. Our client has created a hard-working yet fun and collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: Provide 1 (and some 2) line support by remotely troubleshooting, resolving and escalating incidents Answer service desk calls and log tickets on their PSA (Professional Services Automation software) Provide regular and clear communication with customers regarding ticket status and expected resolution times. Produce and maintain accurate technical documentation Assist with the deployment of client and internal projects when required Requirements: Previous experience working within a 1 Line role, ideally within an IT Services environment Posses excellent customer service skills, with the ability to break down technical terms Excellent troubleshooting, analytical and problem solving skills Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices. Basic hardware knowledge In return, they are offering up to £32,000 PA (depending on experience) plus numerous other benefits, including funding further training/certifications. Standard office hours (Office location - Central London) 1 day per week WFH.

Don't want to spend every day staring at a ticket queue? Here, you won t just support projects; you ll run them. You ll get to make a real impact on the business and gain the recognition you deserve. You ll be your customers IT hero - you're happiest when you're hands-on, building relationships and seeing the difference your work makes. If variety is what you re after, you ll get it here by getting out to customers, leading projects and solving real technical challenges. One day you'll be planning a Microsoft 365 or Azure migration, the next, you'll be on-site helping a customer roll out new infrastructure, solving a networking issue or recommending the best solution for their business. You'll work directly with the business owners, have the freedom to get things done, and be trusted to make decisions. The customer base is built entirely from referrals and recommendations, so you'll be supporting loyal local companies that value good service and long-term relationships. You ll also get to put your theory to the test and gain funded IT-related qualifications. What you'll be doing Leading IT projects, including Microsoft 365 and Azure migrations. Visiting customer sites across Warwickshire to install, configure and support IT systems. Troubleshooting and resolving technical issues both remotely and on-site. Building long-term relationships with customers and becoming their trusted IT expert. Supporting the Service Desk by responding to incidents and service requests. Installing, maintaining and repairing PCs, servers and network equipment. You ll need knowledge of: Azure, 365 and SharePoint Windows Server Networking, LAN, WAN and WLAN Firewalls and VPNs Plus, a full UK driving licence and your own vehicle (you ll be paid for your mileage) The perks and benefits Funded IT qualifications and ongoing development. Westfield Health Wellbeing Scheme. 21 days' annual leave. Private parking. Cycle to Work Scheme. Secure bike storage and on-site showers. There s a gym just around the corner. A games room, including air hockey! Working hours Monday to Friday, 9:00am to 5:30pm (37.5 hours per week with a one-hour lunch break).

EUC Engineer MacOS / Apple Devices We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies. Key Responsibilities Provide end-user support and administration for MacOS, Apple laptops, and mobile devices Configure, deploy, and manage Apple hardware across the business Support modern workplace and endpoint management solutions Troubleshoot hardware, software, connectivity, and user-related issues Assist with networking support including Wi-Fi, VPNs, DNS, DHCP, and endpoint connectivity Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC / Desktop Support / Endpoint Engineering role Strong knowledge of MacOS and Apple ecosystem devices Experience supporting laptops, desktops, and mobile devices in enterprise environments Understanding of networking fundamentals and troubleshooting Experience with MDM tools such as Jamf, Intune, or Kandji is highly desirable Excellent communication and problem-solving skills Desirable Skills Apple certifications or relevant technical certifications Scripting or automation knowledge (Bash, PowerShell, or similar)

O365 /MDM Senior Engineer Up to 511.94 p/d (Inside IR35) Manchester - Onsite 6 months initially My client is a well-known consultancy seeking an O365/MDM Senior Engineer. An exciting opportunity to work as part of a growing End User Services UK department supporting multiple high profile clients. The role of o365 / Mobile Device Management Senior Engineer will be a forward thinking position, across a broad range of work tasks across Collaborative Systems/Applications, Standard Operating Environments using standard support Toolsets, Capgemini processes and managing the Enterprise Systems If you are successfully offered this position, you will go through a series of pre-employment checks. For this position - you must hold or be eligible for sc clearance and be a sole uk national. Job Responsibilities: Undertaking performance monitoring, tuning, fault diagnosis, incident and request resolution including support for the team to undertake such tasks Support and manage scheduling of Project work tasks and liaise with Project Managers to achieve planned deliverables. Automation of repeat tasks to create efficiency and remove error. Troubleshoot with and support o365 and MDM team members to achieve BAU SLA commitments. Produce working documentation / HLD re Toolset or service configuration. Involvement and leadership of new IT Infrastructure projects. Working across clients to share subject matter knowledge and experience Key Requirements: Be Eligible or Hold SC Clearence Email System including: M365 and Intune Azure End user desktop support Office applications, including Sharepoint End user communication: Microsoft Teams Skype Federation (not essential) Phone handset management and configuration. Enterprise Smart Device (i.e. Blackberry UEM, Android) System. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Become an IN2 Freelancer! £(Apply online only) Per Day depending on experience. We are actively seeking freelance/contract AV/VC Engineers across the UK to work on-site at Financial institutions and large corporate customer sites. Suitable candidates will be available for a quick start and have customer facing, corporate experience providing technical support involving all aspects of audio visual, video conferencing, displays and presentations. Our contract / freelance roles would suit a seasoned freelancer looking for additional days/weeks work, or alternatively, someone in between jobs or out of work looking for a short to medium term solution. Please note, actual day rates are dependent on specific site and experience/skill-set of workers. Desired Service Engineer experience: Fault finding and resolution: Identifying and resolving issues with AV systems at customers' sites through thorough troubleshooting and diagnostic techniques. On-site repairs: Performing necessary repairs and component replacements on AV equipment directly at customers' sites, maximizing efficiency and minimizing downtime. Detailed reports and documentation: Creating detailed reports after each service visit, documenting identified faults, actions taken, and any additional maintenance or remedial actions required, providing clear and concise information for future reference. Desired Installation Engineer Experience: Installation of AV systems: Expertly installing and integrating a diverse range of AV/IT systems, including broadcast systems, displays, signage, video conferencing solutions, audio setups, control systems. Interpretation of written directives including schematic diagrams, M&E drawings and cable structures. Completion of first fix cable routing, pulling and cable identity, logging progress in working documents and schematics. If you are interested in this opportunity, please apply through the apply now button on this page or alternatively you can call the freelance team on (phone number removed) IN2-AV have decades of experience running temporary recruitment desks. We provide prompt weekly payment and full support with company formation or umbrella payroll set-up as well as contract compliance. Sound interesting? Apply today and one of our team will be in touch to discuss registration and our live freelance opportunities!