Conveyancer Sheffield Full-Time Permanent Up to 55,000pa Office Angels are delighted to be partnering with an expanding and well-established legal firm in Sheffield to recruit an experienced Conveyancer to join their growing Residential Property team. This is an exciting opportunity to join a supportive and collaborative firm that genuinely values its employees, offering an excellent benefits package alongside the opportunity to manage your own caseload with dedicated administrative support. Salary & Benefits Salary up to 55,000pa depending on experience 38 days annual leave , inclusive of bank holidays Life Insurance Access to an extensive employee benefits platform Gym membership discounts Cashback and retail discount schemes Ongoing training and career development opportunities The Role Joining a busy Residential Property team, you will be responsible for managing your own caseload from instruction through to completion. With the support of an Administrator handling many of the administrative tasks, you'll be able to focus on progressing transactions and delivering an exceptional service to clients. Key Responsibilities Managing a full residential conveyancing caseload, including sales, purchases, freehold and leasehold transactions Providing expert advice and guidance to clients throughout the conveyancing process Liaising with clients, estate agents, mortgage advisors and solicitors to ensure transactions progress smoothly Reviewing legal documentation and resolving any issues that arise Keeping clients informed and delivering a high-quality customer experience at all stages of the transaction Supporting colleagues within the wider Residential Property team as required Ensuring all matters are handled efficiently and in accordance with regulatory requirements About You To be successful in this role, you will have: Previous experience managing a residential conveyancing caseload Strong knowledge of the residential conveyancing process Excellent communication and client relationship management skills A proactive and organised approach to managing workloads A commitment to delivering a first-class client experience The ability to work both independently and as part of a wider team This is an excellent opportunity for an experienced Conveyancer looking to join a growing firm where they can focus on providing outstanding legal services, supported by a collaborative team and excellent benefits package. Interested? We'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 04, 2026
Full time
Conveyancer Sheffield Full-Time Permanent Up to 55,000pa Office Angels are delighted to be partnering with an expanding and well-established legal firm in Sheffield to recruit an experienced Conveyancer to join their growing Residential Property team. This is an exciting opportunity to join a supportive and collaborative firm that genuinely values its employees, offering an excellent benefits package alongside the opportunity to manage your own caseload with dedicated administrative support. Salary & Benefits Salary up to 55,000pa depending on experience 38 days annual leave , inclusive of bank holidays Life Insurance Access to an extensive employee benefits platform Gym membership discounts Cashback and retail discount schemes Ongoing training and career development opportunities The Role Joining a busy Residential Property team, you will be responsible for managing your own caseload from instruction through to completion. With the support of an Administrator handling many of the administrative tasks, you'll be able to focus on progressing transactions and delivering an exceptional service to clients. Key Responsibilities Managing a full residential conveyancing caseload, including sales, purchases, freehold and leasehold transactions Providing expert advice and guidance to clients throughout the conveyancing process Liaising with clients, estate agents, mortgage advisors and solicitors to ensure transactions progress smoothly Reviewing legal documentation and resolving any issues that arise Keeping clients informed and delivering a high-quality customer experience at all stages of the transaction Supporting colleagues within the wider Residential Property team as required Ensuring all matters are handled efficiently and in accordance with regulatory requirements About You To be successful in this role, you will have: Previous experience managing a residential conveyancing caseload Strong knowledge of the residential conveyancing process Excellent communication and client relationship management skills A proactive and organised approach to managing workloads A commitment to delivering a first-class client experience The ability to work both independently and as part of a wider team This is an excellent opportunity for an experienced Conveyancer looking to join a growing firm where they can focus on providing outstanding legal services, supported by a collaborative team and excellent benefits package. Interested? We'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About the Client Our client is a leading Tier 1 construction and civil engineering contractor with over 100 years of experience delivering complex projects across the UK and Ireland. Their portfolio includes major infrastructure, aviation, industrial, commercial, energy and civil engineering projects, with safety, quality and sustainability at the heart of everything they do. They are committed to investing in their people and fostering a collaborative culture where career development is actively encouraged. About the Role Our client is looking to appoint an experienced Health & Safety Advisor to support the delivery of high-profile construction and civil engineering projects in the Midlands. Working closely with site management teams, you'll be responsible for promoting a proactive safety culture, ensuring compliance with health and safety legislation, and supporting the successful delivery of projects safely and efficiently. This is an excellent opportunity to join a well-established contractor known for delivering landmark projects while providing genuine career progression and ongoing professional development. Key Responsibilities Provide day-to-day health & safety support across multiple construction sites. Carry out regular site inspections and audits, ensuring compliance with company procedures and UK legislation. Produce detailed inspection reports and ensure corrective actions are implemented. Assist with risk assessments, method statements (RAMS) and construction phase plans. Support site teams in maintaining high standards of health, safety and environmental performance. Investigate incidents, accidents and near misses, identifying root causes and implementing preventative measures. Deliver site inductions, toolbox talks and safety briefings. Promote a positive behavioural safety culture across all levels of the project team. Monitor subcontractor performance and ensure compliance with project-specific requirements. Liaise with clients, contractors and external stakeholders on health & safety matters. Maintain accurate records and contribute to continuous improvement initiatives. Requirements NEBOSH Construction Certificate or NEBOSH General Certificate. Experience working as a Health & Safety Advisor within construction or civil engineering. Good understanding of current UK Health & Safety legislation. Experience carrying out site inspections, audits and incident investigations. Strong communication skills with the confidence to engage with site teams and senior management. Full UK Driving Licence. Membership of IOSH (Tech IOSH or above) is desirable. Experience on major infrastructure, industrial or commercial construction projects would be advantageous. What's on Offer Competitive salary. Company car or car allowance. Pension scheme. Private healthcare. Ongoing training and professional development. Clear progression opportunities within a leading Tier 1 contractor. Opportunity to work on large-scale, technically challenging projects across the Midlands.
Aug 03, 2026
Full time
About the Client Our client is a leading Tier 1 construction and civil engineering contractor with over 100 years of experience delivering complex projects across the UK and Ireland. Their portfolio includes major infrastructure, aviation, industrial, commercial, energy and civil engineering projects, with safety, quality and sustainability at the heart of everything they do. They are committed to investing in their people and fostering a collaborative culture where career development is actively encouraged. About the Role Our client is looking to appoint an experienced Health & Safety Advisor to support the delivery of high-profile construction and civil engineering projects in the Midlands. Working closely with site management teams, you'll be responsible for promoting a proactive safety culture, ensuring compliance with health and safety legislation, and supporting the successful delivery of projects safely and efficiently. This is an excellent opportunity to join a well-established contractor known for delivering landmark projects while providing genuine career progression and ongoing professional development. Key Responsibilities Provide day-to-day health & safety support across multiple construction sites. Carry out regular site inspections and audits, ensuring compliance with company procedures and UK legislation. Produce detailed inspection reports and ensure corrective actions are implemented. Assist with risk assessments, method statements (RAMS) and construction phase plans. Support site teams in maintaining high standards of health, safety and environmental performance. Investigate incidents, accidents and near misses, identifying root causes and implementing preventative measures. Deliver site inductions, toolbox talks and safety briefings. Promote a positive behavioural safety culture across all levels of the project team. Monitor subcontractor performance and ensure compliance with project-specific requirements. Liaise with clients, contractors and external stakeholders on health & safety matters. Maintain accurate records and contribute to continuous improvement initiatives. Requirements NEBOSH Construction Certificate or NEBOSH General Certificate. Experience working as a Health & Safety Advisor within construction or civil engineering. Good understanding of current UK Health & Safety legislation. Experience carrying out site inspections, audits and incident investigations. Strong communication skills with the confidence to engage with site teams and senior management. Full UK Driving Licence. Membership of IOSH (Tech IOSH or above) is desirable. Experience on major infrastructure, industrial or commercial construction projects would be advantageous. What's on Offer Competitive salary. Company car or car allowance. Pension scheme. Private healthcare. Ongoing training and professional development. Clear progression opportunities within a leading Tier 1 contractor. Opportunity to work on large-scale, technically challenging projects across the Midlands.
CUSTOMER ACCOUNT ADVISOR Trinity Estates • £24,800 - £26,800 • Hybrid - Hemel Hempstead ROLE OVERVIEW You will play a key role in ensuring customers are supported and debts are recovered efficiently across a large, diverse portfolio. Balancing collections and credit control with excellent service, you will manage the full lifecycle of the Sales Ledger, keeping accounts accurate, queries resolved and payments on track. Working closely with internal teams, you will spot and resolve issues early, communicate clearly with residents and organisations, and escalate appropriately when needed. Your proactive reporting and collaborative approach will help drive portfolio performance while maintaining positive customer relationships. ROLE EXPECTATIONS You will spend most of your day engaging with customers by phone and email, progressing payments and resolving queries to keep accounts up to date. You will work through structured reminder cycles, monitor aged debt, and collaborate with colleagues to remove barriers to payment. You will balance empathy with firmness, following process while tailoring your approach to each situation. WHAT SUCCESS LOOKS LIKE Consistently reduced aged debt across your portfolio with clear action plans in place for all higher-risk accounts. Customer queries resolved quickly and accurately, with clear communication and minimal repeat contact. Accurate, timely reporting that highlights trends, risks and recommended actions for the Property Team and management. Strong, professional relationships with internal stakeholders that speed up dispute resolution and payment processing. Process-driven reminders and escalations executed on time, with well-documented case histories. Compliance with policies and procedures, including appropriate use of external solicitors when required. HOW YOU'LL SPEND MOST OF YOUR TIME Calling and emailing customers to agree payment plans, chase arrears and resolve issues. Working through cyclical reminder letters, statements and formal escalations in line with process. Monitoring and reporting on aged debt, highlighting priority cases and proposing next steps. Investigating and coordinating the resolution of disputes with internal teams to enable payment. Maintaining accurate Sales Ledger records, notes and documentation for every account. Liaising with external partners (e.g., solicitors) to progress legal action where appropriate. WHO THIS ROLE IS FOR You are customer-focused with a calm, professional style and the confidence to hold firm, fair credit control conversations. You are organised, process-driven and comfortable managing a high-volume workload. You communicate clearly in writing and by phone, adapting your tone to the situation. You enjoy problem-solving and collaborating with colleagues to remove blockers to payment. You take ownership, follow through and keep stakeholders informed. EXPERIENCE THAT HELPS Experience in credit control, collections or accounts receivable within a high-volume environment. Background working with residential customers and/or mixed customer bases (consumers and businesses). Familiarity with accounting or property management systems and strong Excel skills. Exposure to dispute resolution and payment plan negotiation. Experience producing aged debt reports and action plans. WHAT WE OFFER Competitive salary, aligned to experience Company car or car allowance for field-based roles 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on your approach to credit control and customer conversations, how you prioritise and report on aged debt, and how you collaborate to resolve disputes and drive payment outcomes We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Aug 03, 2026
Full time
CUSTOMER ACCOUNT ADVISOR Trinity Estates • £24,800 - £26,800 • Hybrid - Hemel Hempstead ROLE OVERVIEW You will play a key role in ensuring customers are supported and debts are recovered efficiently across a large, diverse portfolio. Balancing collections and credit control with excellent service, you will manage the full lifecycle of the Sales Ledger, keeping accounts accurate, queries resolved and payments on track. Working closely with internal teams, you will spot and resolve issues early, communicate clearly with residents and organisations, and escalate appropriately when needed. Your proactive reporting and collaborative approach will help drive portfolio performance while maintaining positive customer relationships. ROLE EXPECTATIONS You will spend most of your day engaging with customers by phone and email, progressing payments and resolving queries to keep accounts up to date. You will work through structured reminder cycles, monitor aged debt, and collaborate with colleagues to remove barriers to payment. You will balance empathy with firmness, following process while tailoring your approach to each situation. WHAT SUCCESS LOOKS LIKE Consistently reduced aged debt across your portfolio with clear action plans in place for all higher-risk accounts. Customer queries resolved quickly and accurately, with clear communication and minimal repeat contact. Accurate, timely reporting that highlights trends, risks and recommended actions for the Property Team and management. Strong, professional relationships with internal stakeholders that speed up dispute resolution and payment processing. Process-driven reminders and escalations executed on time, with well-documented case histories. Compliance with policies and procedures, including appropriate use of external solicitors when required. HOW YOU'LL SPEND MOST OF YOUR TIME Calling and emailing customers to agree payment plans, chase arrears and resolve issues. Working through cyclical reminder letters, statements and formal escalations in line with process. Monitoring and reporting on aged debt, highlighting priority cases and proposing next steps. Investigating and coordinating the resolution of disputes with internal teams to enable payment. Maintaining accurate Sales Ledger records, notes and documentation for every account. Liaising with external partners (e.g., solicitors) to progress legal action where appropriate. WHO THIS ROLE IS FOR You are customer-focused with a calm, professional style and the confidence to hold firm, fair credit control conversations. You are organised, process-driven and comfortable managing a high-volume workload. You communicate clearly in writing and by phone, adapting your tone to the situation. You enjoy problem-solving and collaborating with colleagues to remove blockers to payment. You take ownership, follow through and keep stakeholders informed. EXPERIENCE THAT HELPS Experience in credit control, collections or accounts receivable within a high-volume environment. Background working with residential customers and/or mixed customer bases (consumers and businesses). Familiarity with accounting or property management systems and strong Excel skills. Exposure to dispute resolution and payment plan negotiation. Experience producing aged debt reports and action plans. WHAT WE OFFER Competitive salary, aligned to experience Company car or car allowance for field-based roles 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on your approach to credit control and customer conversations, how you prioritise and report on aged debt, and how you collaborate to resolve disputes and drive payment outcomes We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Sales Manager - Stevenage Commercial Insurance Healthcare Sector Salary: £35,000 to £40,000 + OTE £6,000 + Excellent Benefits Are you an experienced Sales Team Leader or Sales Manager who thrives on developing people, driving performance and creating a positive, high-achieving culture? We're delighted to be partnering with a well-established and highly respected insurance organisation that is looking to recruit an ambitious Sales Manager to lead a successful team of eight within their specialist commercial insurance division. This is a fantastic opportunity for someone who enjoys coaching, mentoring and getting the very best out of people, whilst working within a business that genuinely invests in its employees and offers excellent long-term career progression. The Role You'll be responsible for leading a team of four New Business Advisors and four Sales Support Advisors, ensuring they consistently deliver exceptional customer service whilst achieving both individual and team targets. Working within a regulated environment, you'll play a key role in maintaining FCA compliance, driving operational excellence and creating a culture of continuous improvement. The team specialises in commercial insurance solutions for businesses within the healthcare sector, including: GP Surgeries Dental Practices Veterinary Practices Locum & Staff Absence Insurance Alongside these core products, you'll also oversee insurance solutions including Property Owners, Engineering, Terrorism and a range of additional commercial covers required by healthcare businesses. Key Responsibilities Lead, motivate and inspire a team of eight to consistently achieve and exceed performance targets. Deliver daily team briefings, set clear objectives and monitor performance through KPIs and visual performance tracking. Conduct regular coaching sessions and structured 1-2-1s, creating tailored development plans to maximise individual performance. Identify underperformance early and implement effective coaching and improvement plans. Monitor quality assurance scores, cancellations and customer complaints, ensuring high standards are maintained. Ensure full adherence to FCA regulations and company compliance procedures. Oversee holiday approvals, absence management and shift planning to ensure smooth operational delivery. Ensure customer information is managed securely and accurately while maximising lead conversion opportunities. Support recruitment activities, including interviews, assessment centres and onboarding of new team members. About You We're keen to speak with candidates who have: Previous experience managing or leading a sales team. A proven track record of coaching individuals to improve performance. Experience working within a regulated environment. A good understanding of FCA compliance and customer outcomes. Excellent communication, leadership and organisational skills. Insurance experience would be highly desirable. Commercial insurance experience would be a significant advantage, although it isn't essential. What's on Offer? Alongside a competitive salary of £35,000 to £40,000 plus OTE of £6,000 , you'll be joining an organisation that genuinely values its people and offers an excellent benefits package including: 26 days annual leave plus Bank Holidays, increasing with service. Hybrid working. Clear career progression opportunities across a growing national group. Award-winning Learning & Development programmes. Support towards professional qualifications. Company pension scheme. 24/7 Employee Assistance Programme for you and your family. Discounted gym memberships, cinema tickets, shopping discounts, cycle-to-work scheme, eye care vouchers and much more. One paid volunteering day each year to support your local community. Why Apply? This is far more than a traditional management role. It's an opportunity to join a people-focused business where your leadership will directly influence the success of your team and the wider organisation. If you're an inspiring sales leader looking for your next challenge within a supportive business that genuinely invests in its people, we'd love to hear from you.
Aug 03, 2026
Full time
Sales Manager - Stevenage Commercial Insurance Healthcare Sector Salary: £35,000 to £40,000 + OTE £6,000 + Excellent Benefits Are you an experienced Sales Team Leader or Sales Manager who thrives on developing people, driving performance and creating a positive, high-achieving culture? We're delighted to be partnering with a well-established and highly respected insurance organisation that is looking to recruit an ambitious Sales Manager to lead a successful team of eight within their specialist commercial insurance division. This is a fantastic opportunity for someone who enjoys coaching, mentoring and getting the very best out of people, whilst working within a business that genuinely invests in its employees and offers excellent long-term career progression. The Role You'll be responsible for leading a team of four New Business Advisors and four Sales Support Advisors, ensuring they consistently deliver exceptional customer service whilst achieving both individual and team targets. Working within a regulated environment, you'll play a key role in maintaining FCA compliance, driving operational excellence and creating a culture of continuous improvement. The team specialises in commercial insurance solutions for businesses within the healthcare sector, including: GP Surgeries Dental Practices Veterinary Practices Locum & Staff Absence Insurance Alongside these core products, you'll also oversee insurance solutions including Property Owners, Engineering, Terrorism and a range of additional commercial covers required by healthcare businesses. Key Responsibilities Lead, motivate and inspire a team of eight to consistently achieve and exceed performance targets. Deliver daily team briefings, set clear objectives and monitor performance through KPIs and visual performance tracking. Conduct regular coaching sessions and structured 1-2-1s, creating tailored development plans to maximise individual performance. Identify underperformance early and implement effective coaching and improvement plans. Monitor quality assurance scores, cancellations and customer complaints, ensuring high standards are maintained. Ensure full adherence to FCA regulations and company compliance procedures. Oversee holiday approvals, absence management and shift planning to ensure smooth operational delivery. Ensure customer information is managed securely and accurately while maximising lead conversion opportunities. Support recruitment activities, including interviews, assessment centres and onboarding of new team members. About You We're keen to speak with candidates who have: Previous experience managing or leading a sales team. A proven track record of coaching individuals to improve performance. Experience working within a regulated environment. A good understanding of FCA compliance and customer outcomes. Excellent communication, leadership and organisational skills. Insurance experience would be highly desirable. Commercial insurance experience would be a significant advantage, although it isn't essential. What's on Offer? Alongside a competitive salary of £35,000 to £40,000 plus OTE of £6,000 , you'll be joining an organisation that genuinely values its people and offers an excellent benefits package including: 26 days annual leave plus Bank Holidays, increasing with service. Hybrid working. Clear career progression opportunities across a growing national group. Award-winning Learning & Development programmes. Support towards professional qualifications. Company pension scheme. 24/7 Employee Assistance Programme for you and your family. Discounted gym memberships, cinema tickets, shopping discounts, cycle-to-work scheme, eye care vouchers and much more. One paid volunteering day each year to support your local community. Why Apply? This is far more than a traditional management role. It's an opportunity to join a people-focused business where your leadership will directly influence the success of your team and the wider organisation. If you're an inspiring sales leader looking for your next challenge within a supportive business that genuinely invests in its people, we'd love to hear from you.
Are you looking for a rewarding career in the private medical industry? Do you have excellent customer service skills and a passion for helping people? If so, you might be the perfect fit for our Member Advisor role! As a Member Advisor you will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and the member, and ensuring that the member receives appropriate medical information and access to required medical services. This is a role where good customer service skills are key, and you are not required to have any medical qualifications. PERSON SPECIFICATION We are looking for an individual who can deliver great customer service and who has strong command of the English language, both verbal and written. In addition, we are looking for: Decision making skills and ability to use own initiative. A diplomatic open style and approach, with excellent verbal and written communication. A high degree of accuracy and attention to detail and work well under pressure. The ability to work well both independently and as part of a team. Good problem solving and analytical skills. Good commercial awareness with the ability to make decisions with the "bigger picture" in mind. Ability to make effective contact with clinicians, accurate assessment of information obtained and acting appropriately upon the outcome. An overall external awareness of new technology or development within the industry to pre-empt and be prepared for possible related queries. A good understanding and previous experience of the private medical insurance industry and claims processing, would be an advantage. About The Role AS MEMBER ADVISOR, YOU WILL BE INVOLVED IN: Taking calls from clients, providers and specified members in relation to initial and/or ongoing claims Obtaining medical evidence from providers to substantiate claims decision/treatment Dealing with queries in relation to clinical treatment or pre-authorisation requests Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Negotiating provider fees within the Healix Reasonable and Customary fees, as part of cost containment for clients Ensuring all documents are correctly and accurately allocated on Case Management System Assisting the Case Managers with high cost claims where required Required Criteria Do you have Customer Service Experience? Do you have a good command of the English language? Desired Criteria Do you have medical claims handling experience? Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary £26,000.00 - £28,000.00 per year
Aug 03, 2026
Full time
Are you looking for a rewarding career in the private medical industry? Do you have excellent customer service skills and a passion for helping people? If so, you might be the perfect fit for our Member Advisor role! As a Member Advisor you will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and the member, and ensuring that the member receives appropriate medical information and access to required medical services. This is a role where good customer service skills are key, and you are not required to have any medical qualifications. PERSON SPECIFICATION We are looking for an individual who can deliver great customer service and who has strong command of the English language, both verbal and written. In addition, we are looking for: Decision making skills and ability to use own initiative. A diplomatic open style and approach, with excellent verbal and written communication. A high degree of accuracy and attention to detail and work well under pressure. The ability to work well both independently and as part of a team. Good problem solving and analytical skills. Good commercial awareness with the ability to make decisions with the "bigger picture" in mind. Ability to make effective contact with clinicians, accurate assessment of information obtained and acting appropriately upon the outcome. An overall external awareness of new technology or development within the industry to pre-empt and be prepared for possible related queries. A good understanding and previous experience of the private medical insurance industry and claims processing, would be an advantage. About The Role AS MEMBER ADVISOR, YOU WILL BE INVOLVED IN: Taking calls from clients, providers and specified members in relation to initial and/or ongoing claims Obtaining medical evidence from providers to substantiate claims decision/treatment Dealing with queries in relation to clinical treatment or pre-authorisation requests Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Negotiating provider fees within the Healix Reasonable and Customary fees, as part of cost containment for clients Ensuring all documents are correctly and accurately allocated on Case Management System Assisting the Case Managers with high cost claims where required Required Criteria Do you have Customer Service Experience? Do you have a good command of the English language? Desired Criteria Do you have medical claims handling experience? Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary £26,000.00 - £28,000.00 per year
Workforce Staffing Ltd
Astwood Bank, Worcestershire
Senior Tax Associate Location: Bromsgrove • Competitive salary with regular reviews • 23 days annual leave plus bank holidays • Additional holiday entitlement with length of service • Enhanced employer pension contributions • Flexible working options to support work-life balance • Fully funded ATT/CTA study support and ongoing professional development • Health Cash Plan including online GP, mental health support, discounted gym membership and wellbeing benefits • Free on-site parking • Genuine career progression within a growing and ambitious firm • Regular company and team social events • A collaborative, supportive culture where your ideas and development matter Build a Career, Not Just a Job We're looking for an ambitious Senior Tax Associate who wants to work with a varied portfolio of clients, develop their advisory skills and play an important role within a growing and highly regarded tax team. This is a role where you'll have real responsibility from day one. You'll manage your own portfolio, work closely with experienced tax professionals, mentor junior colleagues and gain exposure to a wide variety of personal tax matters. Whether you're looking to strengthen your technical expertise, progress towards management or simply work in an environment where your contribution is recognised, you'll be supported every step of the way. This team values collaboration, quality and continuous learning, giving you the opportunity to develop professionally while maintaining an excellent work-life balance. The Role As a Senior Tax Associate, you'll take ownership of your own client portfolio, ensuring outstanding service while delivering high-quality compliance and advisory work. Your responsibilities will include : • Managing a portfolio of personal tax clients and ensuring all compliance deadlines are met. • Building trusted relationships with clients, providing proactive advice and clear communication throughout the tax cycle. • Preparing complex Self-Assessment tax returns and reviewing financial information with accuracy and attention to detail. • Identifying planning opportunities and assisting with tax advisory projects. • Liaising with internal departments, including Accounts and Payroll, to provide a seamless client experience. • Supporting and reviewing the work of junior team members while providing coaching and guidance. • Managing your workload effectively, balancing multiple deadlines and priorities. • Keeping up to date with UK tax legislation and contributing to the team's technical knowledge. About You You'll be someone who enjoys building relationships, solving problems and delivering an exceptional client experience. Ideally, you'll have: • At least two years' experience in a personal tax position. • Experience working with Owner Managed Businesses • ATT qualified and CTA qualified, or currently studying towards CTA. • Strong technical knowledge and a genuine passion for taxation. • Excellent communication skills with the ability to explain complex tax matters in a clear and practical way. • A proactive, organised and commercially minded approach. • Excellent attention to detail and pride in producing high-quality work. • The confidence to work independently while collaborating effectively within a team. • A positive attitude, ambition and the desire to continue developing your career. Why This Opportunity? This is an excellent opportunity for an experienced tax professional who wants to be challenged, recognised and rewarded. You'll be joining a business that genuinely invests in its people, encourages professional growth and provides the support needed to build a long-term and successful career. If you're ready to take the next step in your tax career then give me a call, Louisa (phone number removed)
Aug 03, 2026
Full time
Senior Tax Associate Location: Bromsgrove • Competitive salary with regular reviews • 23 days annual leave plus bank holidays • Additional holiday entitlement with length of service • Enhanced employer pension contributions • Flexible working options to support work-life balance • Fully funded ATT/CTA study support and ongoing professional development • Health Cash Plan including online GP, mental health support, discounted gym membership and wellbeing benefits • Free on-site parking • Genuine career progression within a growing and ambitious firm • Regular company and team social events • A collaborative, supportive culture where your ideas and development matter Build a Career, Not Just a Job We're looking for an ambitious Senior Tax Associate who wants to work with a varied portfolio of clients, develop their advisory skills and play an important role within a growing and highly regarded tax team. This is a role where you'll have real responsibility from day one. You'll manage your own portfolio, work closely with experienced tax professionals, mentor junior colleagues and gain exposure to a wide variety of personal tax matters. Whether you're looking to strengthen your technical expertise, progress towards management or simply work in an environment where your contribution is recognised, you'll be supported every step of the way. This team values collaboration, quality and continuous learning, giving you the opportunity to develop professionally while maintaining an excellent work-life balance. The Role As a Senior Tax Associate, you'll take ownership of your own client portfolio, ensuring outstanding service while delivering high-quality compliance and advisory work. Your responsibilities will include : • Managing a portfolio of personal tax clients and ensuring all compliance deadlines are met. • Building trusted relationships with clients, providing proactive advice and clear communication throughout the tax cycle. • Preparing complex Self-Assessment tax returns and reviewing financial information with accuracy and attention to detail. • Identifying planning opportunities and assisting with tax advisory projects. • Liaising with internal departments, including Accounts and Payroll, to provide a seamless client experience. • Supporting and reviewing the work of junior team members while providing coaching and guidance. • Managing your workload effectively, balancing multiple deadlines and priorities. • Keeping up to date with UK tax legislation and contributing to the team's technical knowledge. About You You'll be someone who enjoys building relationships, solving problems and delivering an exceptional client experience. Ideally, you'll have: • At least two years' experience in a personal tax position. • Experience working with Owner Managed Businesses • ATT qualified and CTA qualified, or currently studying towards CTA. • Strong technical knowledge and a genuine passion for taxation. • Excellent communication skills with the ability to explain complex tax matters in a clear and practical way. • A proactive, organised and commercially minded approach. • Excellent attention to detail and pride in producing high-quality work. • The confidence to work independently while collaborating effectively within a team. • A positive attitude, ambition and the desire to continue developing your career. Why This Opportunity? This is an excellent opportunity for an experienced tax professional who wants to be challenged, recognised and rewarded. You'll be joining a business that genuinely invests in its people, encourages professional growth and provides the support needed to build a long-term and successful career. If you're ready to take the next step in your tax career then give me a call, Louisa (phone number removed)
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Keyloop / ADP / Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 03, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Keyloop / ADP / Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Workforce Staffing Ltd
Astwood Bank, Worcestershire
Assistant Tax Manager Bromsgrove £42,000 - £50,000 DOE Full Time CTA Study Support Available I'm working with a highly respected accountancy practice in Bromsgrove that's looking to appoint an Assistant Tax Manager to join its growing Tax team. This is an excellent opportunity for an experienced tax professional looking to move beyond pure compliance and develop their advisory experience. You'll work closely with senior leaders, manage your own portfolio and play a key role in mentoring junior team members, all while building the skills and confidence needed to progress into a Tax Manager position. What's in it for you? 23 days holiday plus bank holidays Additional annual leave with length of service Enhanced employer pension contributions Flexible working options Health Cash Plan including online GP, wellbeing support and discounted gym membership CTA study support Clear career progression to Tax Manager Ongoing technical development and mentoring Regular team and company social events The Role You'll take ownership of a varied client portfolios. Managing a portfolio of personal tax clients and overseeing their UK tax compliance. Preparing and reviewing UK tax returns, ensuring accuracy and identifying planning opportunities. Supporting Managers and Directors on more complex tax matters and advisory projects. Reviewing the work of junior team members and providing guidance where needed. Managing workflow across your portfolio to ensure deadlines are achieved. Assisting clients with tax queries and developing strong professional relationships. Working closely with internal teams to deliver an excellent client experience. Researching technical tax matters and contributing to advisory projects. Supporting the ongoing development of the wider tax team through knowledge sharing and mentoring. You will need Strong personal tax experience gained within an accountancy practice. CTA qualified, or close to completing your qualification (preferred but not essential). Experience reviewing work and supporting junior colleagues. Confidence managing your own workload and client relationships. Exposure to international tax matters, residency issues or double tax treaties would be advantageous. Excellent communication, organisational and problem-solving skills. A proactive attitude and genuine ambition to progress into a Tax Manager role. Ready for your next move? If you're looking to join a firm where you'll gain greater responsibility, develop your advisory skills and have a clear pathway into management, Interested to know more give me a call (phone number removed)
Aug 03, 2026
Full time
Assistant Tax Manager Bromsgrove £42,000 - £50,000 DOE Full Time CTA Study Support Available I'm working with a highly respected accountancy practice in Bromsgrove that's looking to appoint an Assistant Tax Manager to join its growing Tax team. This is an excellent opportunity for an experienced tax professional looking to move beyond pure compliance and develop their advisory experience. You'll work closely with senior leaders, manage your own portfolio and play a key role in mentoring junior team members, all while building the skills and confidence needed to progress into a Tax Manager position. What's in it for you? 23 days holiday plus bank holidays Additional annual leave with length of service Enhanced employer pension contributions Flexible working options Health Cash Plan including online GP, wellbeing support and discounted gym membership CTA study support Clear career progression to Tax Manager Ongoing technical development and mentoring Regular team and company social events The Role You'll take ownership of a varied client portfolios. Managing a portfolio of personal tax clients and overseeing their UK tax compliance. Preparing and reviewing UK tax returns, ensuring accuracy and identifying planning opportunities. Supporting Managers and Directors on more complex tax matters and advisory projects. Reviewing the work of junior team members and providing guidance where needed. Managing workflow across your portfolio to ensure deadlines are achieved. Assisting clients with tax queries and developing strong professional relationships. Working closely with internal teams to deliver an excellent client experience. Researching technical tax matters and contributing to advisory projects. Supporting the ongoing development of the wider tax team through knowledge sharing and mentoring. You will need Strong personal tax experience gained within an accountancy practice. CTA qualified, or close to completing your qualification (preferred but not essential). Experience reviewing work and supporting junior colleagues. Confidence managing your own workload and client relationships. Exposure to international tax matters, residency issues or double tax treaties would be advantageous. Excellent communication, organisational and problem-solving skills. A proactive attitude and genuine ambition to progress into a Tax Manager role. Ready for your next move? If you're looking to join a firm where you'll gain greater responsibility, develop your advisory skills and have a clear pathway into management, Interested to know more give me a call (phone number removed)
Your New Company Hays are delighted to be partnering with a well-established and values-led organisation to recruit a People Advisor on a 12-month fixed-term contract. This is an excellent opportunity for an experienced HR professional to join a collaborative people team and play a pivotal role in supporting managers and employees across a diverse organisation. With a strong focus on employee experience, continuous improvement and organisational development, this role offers the opportunity to influence people practices while contributing to a range of strategic HR initiatives and transformation projects. Your New Role As a People Advisor, you will provide a proactive, professional and solutions-focused HR advisory service, partnering closely with managers across the business. You will manage a broad range of employee relations cases and support key people processes, ensuring compliance with employment legislation and best practice. Key responsibilities will include: Managing a varied caseload of employee relations matters, including disciplinary, grievance, capability and performance management cases Providing expert advice and guidance to managers on HR policies, procedures and employment law Leading on attendance management, supporting managers with short and long-term absence cases and return-to-work processes Supporting performance improvement plans and development initiatives through effective use of HR systems and people data Building strong stakeholder relationships and acting as a trusted advisor across multiple business functions Supporting recruitment, retention, talent development and apprenticeship programmes Contributing to the delivery of wider People Strategy objectives, organisational change and transformation projects Identifying training needs and supporting learning and development initiatives Maintaining accurate employee records and ensuring data integrity and compliance Working collaboratively with recognised trade unions to maintain effective employee relations What You'll Need to Succeed To be successful in this role, you will be an experienced HR professional with strong advisory capabilities and a confident approach to stakeholder management.You will ideally demonstrate: CIPD Level 5 qualification (or be working towards a qualification) or equivalent practical experience Previous experience in a People Advisor, HR Advisor or similar generalist HR position Strong knowledge of UK employment legislation and HR best practice Experience managing employee relations cases and advising managers on complex people issues A background in supporting absence management, performance management and conduct matters Excellent communication and relationship-building skills A proactive, resilient and customer-focused approach Benefits Generous Annual Leave: 25 days plus bank holidays. Family Support: Enhanced maternity, paternity, and adoption pay. Financial Flexibility: Holiday purchase scheme, Aviva pension plan, and access to Wagestream. Travel & Transport: Lease car scheme and employee discounts. Continuous Learning: E-learning workshops and support for professional qualifications. Recognition & Well-being: Reward schemes, volunteering opportunities, enhanced sick pay, and discounted gym memberships. Health & Wellness: BUPA health expenses coverage for eligible employees. Flexible Working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 02, 2026
Contractor
Your New Company Hays are delighted to be partnering with a well-established and values-led organisation to recruit a People Advisor on a 12-month fixed-term contract. This is an excellent opportunity for an experienced HR professional to join a collaborative people team and play a pivotal role in supporting managers and employees across a diverse organisation. With a strong focus on employee experience, continuous improvement and organisational development, this role offers the opportunity to influence people practices while contributing to a range of strategic HR initiatives and transformation projects. Your New Role As a People Advisor, you will provide a proactive, professional and solutions-focused HR advisory service, partnering closely with managers across the business. You will manage a broad range of employee relations cases and support key people processes, ensuring compliance with employment legislation and best practice. Key responsibilities will include: Managing a varied caseload of employee relations matters, including disciplinary, grievance, capability and performance management cases Providing expert advice and guidance to managers on HR policies, procedures and employment law Leading on attendance management, supporting managers with short and long-term absence cases and return-to-work processes Supporting performance improvement plans and development initiatives through effective use of HR systems and people data Building strong stakeholder relationships and acting as a trusted advisor across multiple business functions Supporting recruitment, retention, talent development and apprenticeship programmes Contributing to the delivery of wider People Strategy objectives, organisational change and transformation projects Identifying training needs and supporting learning and development initiatives Maintaining accurate employee records and ensuring data integrity and compliance Working collaboratively with recognised trade unions to maintain effective employee relations What You'll Need to Succeed To be successful in this role, you will be an experienced HR professional with strong advisory capabilities and a confident approach to stakeholder management.You will ideally demonstrate: CIPD Level 5 qualification (or be working towards a qualification) or equivalent practical experience Previous experience in a People Advisor, HR Advisor or similar generalist HR position Strong knowledge of UK employment legislation and HR best practice Experience managing employee relations cases and advising managers on complex people issues A background in supporting absence management, performance management and conduct matters Excellent communication and relationship-building skills A proactive, resilient and customer-focused approach Benefits Generous Annual Leave: 25 days plus bank holidays. Family Support: Enhanced maternity, paternity, and adoption pay. Financial Flexibility: Holiday purchase scheme, Aviva pension plan, and access to Wagestream. Travel & Transport: Lease car scheme and employee discounts. Continuous Learning: E-learning workshops and support for professional qualifications. Recognition & Well-being: Reward schemes, volunteering opportunities, enhanced sick pay, and discounted gym memberships. Health & Wellness: BUPA health expenses coverage for eligible employees. Flexible Working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
HR Advisor (6-Month Temporary Contract) Renfrewshire (Hybrid Working) £21.00 - £22.00 per hour Full-Time 4 Days Office / 1 Day Home Immediate Start Available Are you an experienced HR professional looking for your next opportunity? We are currently recruiting for an experienced HR Advisor to join a well-established organisation in the Renfrewshire area on a temporary contract for up to six months . This is an excellent opportunity for an HR professional with a strong background in Employee Relations and Recruitment who can quickly become a valued part of the team and provide immediate support. Working within a busy and collaborative HR function, you will provide operational HR support across a range of employee matters, partnering with managers and stakeholders to deliver practical, commercially focused advice and guidance. Key Responsibilities Managing a range of Employee Relations cases including disciplinary, grievance, absence and performance management matters. Advising managers on HR policies, procedures and employment legislation. Supporting investigations, hearings and formal HR processes. Managing recruitment activity from vacancy approval through to onboarding. Supporting hiring managers with candidate attraction, selection and interviewing. Assisting with onboarding and employee lifecycle administration. Maintaining accurate employee records and HR documentation. Producing HR reports and management information as required. Supporting ongoing HR projects and initiatives. Using Sage People to maintain employee data and HR records. About You To be successful in this role, you will have: Previous experience within an HR Advisor or similar generalist HR position. Strong Employee Relations experience and confidence managing cases independently. Recruitment experience across the full employee lifecycle. Good working knowledge of UK employment legislation. Experience working with HR systems, ideally Sage People . Excellent communication and stakeholder management skills. A proactive and solutions-focused approach. CIPD qualification or working towards CIPD membership would be advantageous. What's on Offer? Competitive hourly rate of £21.00 - £22.00 per hour Hybrid working arrangement (4 days office, 1 day from home) Immediate start opportunity Varied and fast-paced HR role Opportunity to join a supportive and professional HR team If you're an experienced HR professional available at short notice and looking for an exciting temporary assignment, we'd love to hear from you. Apply today for immediate consideration. IND-NORTH
Aug 02, 2026
Seasonal
HR Advisor (6-Month Temporary Contract) Renfrewshire (Hybrid Working) £21.00 - £22.00 per hour Full-Time 4 Days Office / 1 Day Home Immediate Start Available Are you an experienced HR professional looking for your next opportunity? We are currently recruiting for an experienced HR Advisor to join a well-established organisation in the Renfrewshire area on a temporary contract for up to six months . This is an excellent opportunity for an HR professional with a strong background in Employee Relations and Recruitment who can quickly become a valued part of the team and provide immediate support. Working within a busy and collaborative HR function, you will provide operational HR support across a range of employee matters, partnering with managers and stakeholders to deliver practical, commercially focused advice and guidance. Key Responsibilities Managing a range of Employee Relations cases including disciplinary, grievance, absence and performance management matters. Advising managers on HR policies, procedures and employment legislation. Supporting investigations, hearings and formal HR processes. Managing recruitment activity from vacancy approval through to onboarding. Supporting hiring managers with candidate attraction, selection and interviewing. Assisting with onboarding and employee lifecycle administration. Maintaining accurate employee records and HR documentation. Producing HR reports and management information as required. Supporting ongoing HR projects and initiatives. Using Sage People to maintain employee data and HR records. About You To be successful in this role, you will have: Previous experience within an HR Advisor or similar generalist HR position. Strong Employee Relations experience and confidence managing cases independently. Recruitment experience across the full employee lifecycle. Good working knowledge of UK employment legislation. Experience working with HR systems, ideally Sage People . Excellent communication and stakeholder management skills. A proactive and solutions-focused approach. CIPD qualification or working towards CIPD membership would be advantageous. What's on Offer? Competitive hourly rate of £21.00 - £22.00 per hour Hybrid working arrangement (4 days office, 1 day from home) Immediate start opportunity Varied and fast-paced HR role Opportunity to join a supportive and professional HR team If you're an experienced HR professional available at short notice and looking for an exciting temporary assignment, we'd love to hear from you. Apply today for immediate consideration. IND-NORTH
Your New Role We have three fantastic opportunities for Permanent Assistant Site Managers to join our Bridges/Structures scheme delivery team. These roles sit within our Network Management Contract Southwest (NMC SW) and are based in Polmadie, Glasgow . Our NMC SW account is working in partnership with Transport Scotland Southwest since August 2020, we are responsible for inspections, cyclical maintenance, asset management, scheme delivery as well as winter maintenance and incident response. Our team are first on the scene to assist road users on the road network, deliver engineering design and operational delivery services for more than 600 kilometres of road and 1,650 structures enabling reliable journey times and a high level of customer care for the people and businesses that use these roads every day. By ensuring our roads and highways are well-maintained through all-weather seasons and traffic incidents, we aim to create well-functioning, safe spaces which minimise disruption, keep people moving and support thriving communities. The purpose of the Assistant Site Manager to support the Delivery Manager in the safe, efficient and compliant delivery of works under the SW NMC, ensuring statutory obligations, programme, quality and stakeholder requirements are met. The shift pattern is 40 hours per week, Mon-Fri (Apply online only)hr with opportunity to earn overtime assisting with site supervision at weekends and occasionally on nightshifts. This would suit candidates currently working in a similar position who has experience of managing Principal Contractors duties with a background within Civil Engineering, Construction or Term Maintenance Highways Contracts. Key Responsibilities: Support the Delivery Manager in the day-to-day delivery of highway and infrastructure works Assist in fulfilling Principal Contractor duties in line with CDM Regulations Ensure all works are planned and delivered in compliance with Health, Safety and Environmental legislation Contribute to the preparation and review of Construction Phase Plans, Risk Assessments and Method Statements Carry out site inspections, safety visits and audits, ensuring actions are followed through to completion Coordinate subcontractors and supply chain partners on site Monitor programme, resources and costs, highlighting risks and improvement opportunities Liaise effectively with clients, local authorities, stakeholders and the public Ensure works meet required specifications, standards and quality expectations Maintain accurate site records, including diaries, permits and compliance documentation Promote Amey values and a strong Safety First" culture Support the implementation of CDM duties and workforce compliance Lead by example to foster a positive safety culture Deliver toolbox talks, briefings and workforce engagement sessions Report and support the investigation of incidents and near misses Work closely with HSEQ Advisors to implement improvement actions We'd love to hear from you if you have: Experience in a similar role within the highways or civil engineering sector Knowledge of CDM Regulations, highways safety and site management practices A proactive approach with strong problem-solving skills and initiative A collaborative mindset and willingness to contribute to team discussions Good commercial awareness with the ability to engage stakeholders at all levels Strong IT skills, particularly in Microsoft Office, alongside excellent interpersonal skills A full UK driving licence (essential) A relevant engineering degree or equivalent (desirable) What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Company Car - Electric company car provided Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at (url removed) to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
Aug 01, 2026
Full time
Your New Role We have three fantastic opportunities for Permanent Assistant Site Managers to join our Bridges/Structures scheme delivery team. These roles sit within our Network Management Contract Southwest (NMC SW) and are based in Polmadie, Glasgow . Our NMC SW account is working in partnership with Transport Scotland Southwest since August 2020, we are responsible for inspections, cyclical maintenance, asset management, scheme delivery as well as winter maintenance and incident response. Our team are first on the scene to assist road users on the road network, deliver engineering design and operational delivery services for more than 600 kilometres of road and 1,650 structures enabling reliable journey times and a high level of customer care for the people and businesses that use these roads every day. By ensuring our roads and highways are well-maintained through all-weather seasons and traffic incidents, we aim to create well-functioning, safe spaces which minimise disruption, keep people moving and support thriving communities. The purpose of the Assistant Site Manager to support the Delivery Manager in the safe, efficient and compliant delivery of works under the SW NMC, ensuring statutory obligations, programme, quality and stakeholder requirements are met. The shift pattern is 40 hours per week, Mon-Fri (Apply online only)hr with opportunity to earn overtime assisting with site supervision at weekends and occasionally on nightshifts. This would suit candidates currently working in a similar position who has experience of managing Principal Contractors duties with a background within Civil Engineering, Construction or Term Maintenance Highways Contracts. Key Responsibilities: Support the Delivery Manager in the day-to-day delivery of highway and infrastructure works Assist in fulfilling Principal Contractor duties in line with CDM Regulations Ensure all works are planned and delivered in compliance with Health, Safety and Environmental legislation Contribute to the preparation and review of Construction Phase Plans, Risk Assessments and Method Statements Carry out site inspections, safety visits and audits, ensuring actions are followed through to completion Coordinate subcontractors and supply chain partners on site Monitor programme, resources and costs, highlighting risks and improvement opportunities Liaise effectively with clients, local authorities, stakeholders and the public Ensure works meet required specifications, standards and quality expectations Maintain accurate site records, including diaries, permits and compliance documentation Promote Amey values and a strong Safety First" culture Support the implementation of CDM duties and workforce compliance Lead by example to foster a positive safety culture Deliver toolbox talks, briefings and workforce engagement sessions Report and support the investigation of incidents and near misses Work closely with HSEQ Advisors to implement improvement actions We'd love to hear from you if you have: Experience in a similar role within the highways or civil engineering sector Knowledge of CDM Regulations, highways safety and site management practices A proactive approach with strong problem-solving skills and initiative A collaborative mindset and willingness to contribute to team discussions Good commercial awareness with the ability to engage stakeholders at all levels Strong IT skills, particularly in Microsoft Office, alongside excellent interpersonal skills A full UK driving licence (essential) A relevant engineering degree or equivalent (desirable) What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Company Car - Electric company car provided Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at (url removed) to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Porsche Mid Sussex. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 01, 2026
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Porsche Mid Sussex. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Your New Company Hays are delighted to be partnering with a well-established and values-led organisation to recruit a People Advisor on a 12-month fixed-term contract. This is an excellent opportunity for an experienced HR professional to join a collaborative people team and play a pivotal role in supporting managers and employees across a diverse organisation. With a strong focus on employee experience, continuous improvement and organisational development, this role offers the opportunity to influence people practices while contributing to a range of strategic HR initiatives and transformation projects. Your New Role As a People Advisor, you will provide a proactive, professional and solutions-focused HR advisory service, partnering closely with managers across the business. You will manage a broad range of employee relations cases and support key people processes, ensuring compliance with employment legislation and best practice. Key responsibilities will include: Managing a varied caseload of employee relations matters, including disciplinary, grievance, capability and performance management cases Providing expert advice and guidance to managers on HR policies, procedures and employment law Leading on attendance management, supporting managers with short and long-term absence cases and return-to-work processes Supporting performance improvement plans and development initiatives through effective use of HR systems and people data Building strong stakeholder relationships and acting as a trusted advisor across multiple business functions Supporting recruitment, retention, talent development and apprenticeship programmes Contributing to the delivery of wider People Strategy objectives, organisational change and transformation projects Identifying training needs and supporting learning and development initiatives Maintaining accurate employee records and ensuring data integrity and compliance Working collaboratively with recognised trade unions to maintain effective employee relations What You'll Need to Succeed To be successful in this role, you will be an experienced HR professional with strong advisory capabilities and a confident approach to stakeholder management.You will ideally demonstrate: CIPD Level 5 qualification (or be working towards a qualification) or equivalent practical experience Previous experience in a People Advisor, HR Advisor or similar generalist HR position Strong knowledge of UK employment legislation and HR best practice Experience managing employee relations cases and advising managers on complex people issues A background in supporting absence management, performance management and conduct matters Excellent communication and relationship-building skills A proactive, resilient and customer-focused approach Benefits Generous Annual Leave: 25 days plus bank holidays. Family Support: Enhanced maternity, paternity, and adoption pay. Financial Flexibility: Holiday purchase scheme, Aviva pension plan, and access to Wagestream. Travel & Transport: Lease car scheme and employee discounts. Continuous Learning: E-learning workshops and support for professional qualifications. Recognition & Well-being: Reward schemes, volunteering opportunities, enhanced sick pay, and discounted gym memberships. Health & Wellness: BUPA health expenses coverage for eligible employees. Flexible Working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 01, 2026
Contractor
Your New Company Hays are delighted to be partnering with a well-established and values-led organisation to recruit a People Advisor on a 12-month fixed-term contract. This is an excellent opportunity for an experienced HR professional to join a collaborative people team and play a pivotal role in supporting managers and employees across a diverse organisation. With a strong focus on employee experience, continuous improvement and organisational development, this role offers the opportunity to influence people practices while contributing to a range of strategic HR initiatives and transformation projects. Your New Role As a People Advisor, you will provide a proactive, professional and solutions-focused HR advisory service, partnering closely with managers across the business. You will manage a broad range of employee relations cases and support key people processes, ensuring compliance with employment legislation and best practice. Key responsibilities will include: Managing a varied caseload of employee relations matters, including disciplinary, grievance, capability and performance management cases Providing expert advice and guidance to managers on HR policies, procedures and employment law Leading on attendance management, supporting managers with short and long-term absence cases and return-to-work processes Supporting performance improvement plans and development initiatives through effective use of HR systems and people data Building strong stakeholder relationships and acting as a trusted advisor across multiple business functions Supporting recruitment, retention, talent development and apprenticeship programmes Contributing to the delivery of wider People Strategy objectives, organisational change and transformation projects Identifying training needs and supporting learning and development initiatives Maintaining accurate employee records and ensuring data integrity and compliance Working collaboratively with recognised trade unions to maintain effective employee relations What You'll Need to Succeed To be successful in this role, you will be an experienced HR professional with strong advisory capabilities and a confident approach to stakeholder management.You will ideally demonstrate: CIPD Level 5 qualification (or be working towards a qualification) or equivalent practical experience Previous experience in a People Advisor, HR Advisor or similar generalist HR position Strong knowledge of UK employment legislation and HR best practice Experience managing employee relations cases and advising managers on complex people issues A background in supporting absence management, performance management and conduct matters Excellent communication and relationship-building skills A proactive, resilient and customer-focused approach Benefits Generous Annual Leave: 25 days plus bank holidays. Family Support: Enhanced maternity, paternity, and adoption pay. Financial Flexibility: Holiday purchase scheme, Aviva pension plan, and access to Wagestream. Travel & Transport: Lease car scheme and employee discounts. Continuous Learning: E-learning workshops and support for professional qualifications. Recognition & Well-being: Reward schemes, volunteering opportunities, enhanced sick pay, and discounted gym memberships. Health & Wellness: BUPA health expenses coverage for eligible employees. Flexible Working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Keyloop / ADP / Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 01, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Keyloop / ADP / Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
hackajob is collaborating with Envitia to connect them with exceptional professionals for this role. Join the Growth Story at Envitia Envitia operates at the heart of the UK's most sensitive and high-profile operations. Our approach is entirely mission-focused, enabling customers to see more, decide faster, and act with confidence across complex domains. We deliver situational awareness and information advantage across C5ISR, fusing cyber, geospatial, and kinetic data into an operational picture. This transforms fragmented data into a shared understanding of the battlespace, delivering actionable insight when it matters most. Our solutions are secure-by-design, built from the ground up to protect sensitive information and ensure resilience in contested environments. We simplify complex heterogeneous data sources into a rich picture of fused intelligence, providing a digital backbone that underpins success. We operate as small teams delivering fast value, blending deep technical expertise with agile methods to deliver measurable outcomes. Every engagement focuses on capability, clarity, and confidence for those who protect the nation. A career with Envitia enables you to work with mission driven innovation. We're thrilled to announce that Envitia has been named one of the Sunday Times Top 100 Medium-Sized Companies to Work For in 2025-a prestigious recognition that highlights our commitment to creating an outstanding workplace where innovation, collaboration, and personal growth thrive. The Role We are looking for a Business Analyst to join our Advisory Consulting Team. In this role, you will play a key part in delivering business change initiatives by conducting structured analysis, engaging with a wide range of stakeholders, and translating business needs into practical, effective solutions in the UK national security markets. You will lead efforts to identify, design, prioritise, and implement process and technology improvements that drive operational efficiency and enhance the client experience. This role involves close collaboration with stakeholders across technical teams, product owners, digital functions, governance, contact centre and claims operations, IT, data teams, and board-level executives. This is an exciting opportunity for someone with a strong background in National Security sector. About The Team You'll be joining a strategic team of consultants that deliver the big ideas and bold initiatives that help our customers stay ahead. They work closely with our customers to design strategies that drive long-term success and tangible impact. As the backbone of our Consulting division, they connect the dots between business goals and tech innovation, helping both our customers and company grow strong, smarter and faster. If you're ready to think big and with purpose, you'll fit right in. Job Responsibilities Lead structured analysis to support strategic business change and technology-enabled transformation projects. Partner with a diverse set of clients - from IT and digital teams to executive leadership - to shape impactful solutions. Define and document business and functional requirements, customer journeys, service blueprints, and prototypes. Drive improvements in operational efficiency and client experience through insight-driven design thinking. Ensure seamless collaboration between business and technical teams to deliver scalable and user-focused solutions. Support testing, implementation, and integration of digital platforms and technical solutions. Champion continuous improvement and contribute to the evolution of BA standards, tools, and best practices. Skills Required Experience in a senior-level Business Analyst role, leading complex projects or workstreams. Strong understanding and application of customer insight and design thinking principles. Familiarity with project management methodologies such as PRINCE2 and Agile (certifications desirable). Deep knowledge of product delivery approaches, with practical experience in user story writing, backlog management, and defining acceptance criteria. Demonstrated experience delivering business change and IT-enabled transformation. Experience collaborating with third-party suppliers and vendors to achieve delivery Goals. Solid understanding of data models, APIs, and modern cloud-based platforms. Proficiency in tools such as Azure DevOps, Visio, JIRA, or similar. Ability to assess organisational risk and evaluate long-term business impacts. Security Clearance Requirements The successful candidate must hold a current DV security clearance with the ability to go through an enhanced level. Location It is anticipated the role will require up to 80% (4d/wk) onsite working at client locations - Gloucester, London, Manchester (based on project requirements). What it's like to work at Envitia At Envitia, we believe that our greatest asset is our talented and dedicated team. We are committed to fostering a work environment where every employee feels valued, supported, and motivated to excel. As part of this commitment, we offer a comprehensive range of benefits designed to enhance both your professional and personal well-being. Annual Leave: 25 days plus your birthday off. You will have the ability to buy and sell 5 days holiday to work around your needs. Private Healthcare Coverage: Our health plan is tailored to meet the diverse needs of our employees with additional levels for family if required. Training & Skills Development: Stay ahead in your career with ongoing training opportunities and skill development initiatives tailored to your evolving needs. Fitness Reimbursement: We encourage an active lifestyle. Our fitness reimbursement program helps you stay fit by covering a portion of your gym memberships or fitness-related expenses. Life Assurance: Gain peace of mind with extensive life insurance coverage that ensures financial protection for you and your loved ones. Pension Contribution: Plan for your future with our pension options. We provide resources and support to help you build a secure financial foundation. Perkbox Subscription: Enjoy exclusive discounts on a variety of products and services. From technology to entertainment, we've partnered with various businesses to bring you special perks. Internal Reward Schemes: Be rewarded for your exceptional contributions through our employee recognition initiatives that celebrate your achievements. Community Engagement & Volunteer Opportunities: Contribute to meaningful causes with company-sponsored volunteer programs, fostering a sense of community and social responsibility. Inclusion at Envitia At Envitia, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and walks of life. We believe that our strength lies in our differences, and we are dedicated to fostering a workplace where everyone feels valued, respected, and empowered. We encourage applications from people of all abilities, ages, genders, sexual orientations, races, ethnicities, and religions. We strive to support a culture of inclusion, accessibility, and work-life balance. If you require any accommodations during the application or interview process, please let us know.
Aug 01, 2026
Full time
hackajob is collaborating with Envitia to connect them with exceptional professionals for this role. Join the Growth Story at Envitia Envitia operates at the heart of the UK's most sensitive and high-profile operations. Our approach is entirely mission-focused, enabling customers to see more, decide faster, and act with confidence across complex domains. We deliver situational awareness and information advantage across C5ISR, fusing cyber, geospatial, and kinetic data into an operational picture. This transforms fragmented data into a shared understanding of the battlespace, delivering actionable insight when it matters most. Our solutions are secure-by-design, built from the ground up to protect sensitive information and ensure resilience in contested environments. We simplify complex heterogeneous data sources into a rich picture of fused intelligence, providing a digital backbone that underpins success. We operate as small teams delivering fast value, blending deep technical expertise with agile methods to deliver measurable outcomes. Every engagement focuses on capability, clarity, and confidence for those who protect the nation. A career with Envitia enables you to work with mission driven innovation. We're thrilled to announce that Envitia has been named one of the Sunday Times Top 100 Medium-Sized Companies to Work For in 2025-a prestigious recognition that highlights our commitment to creating an outstanding workplace where innovation, collaboration, and personal growth thrive. The Role We are looking for a Business Analyst to join our Advisory Consulting Team. In this role, you will play a key part in delivering business change initiatives by conducting structured analysis, engaging with a wide range of stakeholders, and translating business needs into practical, effective solutions in the UK national security markets. You will lead efforts to identify, design, prioritise, and implement process and technology improvements that drive operational efficiency and enhance the client experience. This role involves close collaboration with stakeholders across technical teams, product owners, digital functions, governance, contact centre and claims operations, IT, data teams, and board-level executives. This is an exciting opportunity for someone with a strong background in National Security sector. About The Team You'll be joining a strategic team of consultants that deliver the big ideas and bold initiatives that help our customers stay ahead. They work closely with our customers to design strategies that drive long-term success and tangible impact. As the backbone of our Consulting division, they connect the dots between business goals and tech innovation, helping both our customers and company grow strong, smarter and faster. If you're ready to think big and with purpose, you'll fit right in. Job Responsibilities Lead structured analysis to support strategic business change and technology-enabled transformation projects. Partner with a diverse set of clients - from IT and digital teams to executive leadership - to shape impactful solutions. Define and document business and functional requirements, customer journeys, service blueprints, and prototypes. Drive improvements in operational efficiency and client experience through insight-driven design thinking. Ensure seamless collaboration between business and technical teams to deliver scalable and user-focused solutions. Support testing, implementation, and integration of digital platforms and technical solutions. Champion continuous improvement and contribute to the evolution of BA standards, tools, and best practices. Skills Required Experience in a senior-level Business Analyst role, leading complex projects or workstreams. Strong understanding and application of customer insight and design thinking principles. Familiarity with project management methodologies such as PRINCE2 and Agile (certifications desirable). Deep knowledge of product delivery approaches, with practical experience in user story writing, backlog management, and defining acceptance criteria. Demonstrated experience delivering business change and IT-enabled transformation. Experience collaborating with third-party suppliers and vendors to achieve delivery Goals. Solid understanding of data models, APIs, and modern cloud-based platforms. Proficiency in tools such as Azure DevOps, Visio, JIRA, or similar. Ability to assess organisational risk and evaluate long-term business impacts. Security Clearance Requirements The successful candidate must hold a current DV security clearance with the ability to go through an enhanced level. Location It is anticipated the role will require up to 80% (4d/wk) onsite working at client locations - Gloucester, London, Manchester (based on project requirements). What it's like to work at Envitia At Envitia, we believe that our greatest asset is our talented and dedicated team. We are committed to fostering a work environment where every employee feels valued, supported, and motivated to excel. As part of this commitment, we offer a comprehensive range of benefits designed to enhance both your professional and personal well-being. Annual Leave: 25 days plus your birthday off. You will have the ability to buy and sell 5 days holiday to work around your needs. Private Healthcare Coverage: Our health plan is tailored to meet the diverse needs of our employees with additional levels for family if required. Training & Skills Development: Stay ahead in your career with ongoing training opportunities and skill development initiatives tailored to your evolving needs. Fitness Reimbursement: We encourage an active lifestyle. Our fitness reimbursement program helps you stay fit by covering a portion of your gym memberships or fitness-related expenses. Life Assurance: Gain peace of mind with extensive life insurance coverage that ensures financial protection for you and your loved ones. Pension Contribution: Plan for your future with our pension options. We provide resources and support to help you build a secure financial foundation. Perkbox Subscription: Enjoy exclusive discounts on a variety of products and services. From technology to entertainment, we've partnered with various businesses to bring you special perks. Internal Reward Schemes: Be rewarded for your exceptional contributions through our employee recognition initiatives that celebrate your achievements. Community Engagement & Volunteer Opportunities: Contribute to meaningful causes with company-sponsored volunteer programs, fostering a sense of community and social responsibility. Inclusion at Envitia At Envitia, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and walks of life. We believe that our strength lies in our differences, and we are dedicated to fostering a workplace where everyone feels valued, respected, and empowered. We encourage applications from people of all abilities, ages, genders, sexual orientations, races, ethnicities, and religions. We strive to support a culture of inclusion, accessibility, and work-life balance. If you require any accommodations during the application or interview process, please let us know.
Health, Safety and Environment Manager Slough based with travel to UK&I sites 55,000 - 62,000 + Bonus, Discounted Share Scheme & Excellent Benefits Are you ready to take the lead in shaping a positive safety culture across a diverse, multi-site manufacturing organisation? We are partnering with a global manufacturing organisation to recruit a Health, Safety and Environment Manager for a key leadership position based in Slough. With a significant UK and international presence, the organisation operates across multiple sites and has built a strong reputation for quality, innovation, and operational excellence, placing Health, Safety and Environment at the centre of its operations. Based in Slough, this role will lead Health, Safety and Environment performance on site while providing strategic support to several other UK locations through monthly travel. Working closely with site leadership, you will drive continuous improvement and embed a proactive safety culture across the business. Responsibilities of the Health, Safety and Environment Manager will include: Leading the development and implementation of Health, Safety and Environment management systems in partnership with site leadership teams Driving continuous improvement in HSE performance through audits, inspections, incident investigations, and improvement initiatives Ensuring compliance with relevant legislation, corporate standards, and best practice while providing expert advice to stakeholders Promoting a positive safety culture through visible leadership, stakeholder engagement, effective communication, and coaching The ideal Health, Safety and Environment Manager will have: NEBOSH General Certificate (or equivalent Health and Safety qualification), with Chartered Membership of IOSH desirable Proven Health, Safety and Environment performance within a manufacturing or engineering environment, ideally across multiple sites Excellent communication and influencing skills, with the ability to engage stakeholders at all levels and drive continuous improvement This is an excellent opportunity to work for a world leading brand within their field in a professional working environment. If the role is of interest, please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Aug 01, 2026
Full time
Health, Safety and Environment Manager Slough based with travel to UK&I sites 55,000 - 62,000 + Bonus, Discounted Share Scheme & Excellent Benefits Are you ready to take the lead in shaping a positive safety culture across a diverse, multi-site manufacturing organisation? We are partnering with a global manufacturing organisation to recruit a Health, Safety and Environment Manager for a key leadership position based in Slough. With a significant UK and international presence, the organisation operates across multiple sites and has built a strong reputation for quality, innovation, and operational excellence, placing Health, Safety and Environment at the centre of its operations. Based in Slough, this role will lead Health, Safety and Environment performance on site while providing strategic support to several other UK locations through monthly travel. Working closely with site leadership, you will drive continuous improvement and embed a proactive safety culture across the business. Responsibilities of the Health, Safety and Environment Manager will include: Leading the development and implementation of Health, Safety and Environment management systems in partnership with site leadership teams Driving continuous improvement in HSE performance through audits, inspections, incident investigations, and improvement initiatives Ensuring compliance with relevant legislation, corporate standards, and best practice while providing expert advice to stakeholders Promoting a positive safety culture through visible leadership, stakeholder engagement, effective communication, and coaching The ideal Health, Safety and Environment Manager will have: NEBOSH General Certificate (or equivalent Health and Safety qualification), with Chartered Membership of IOSH desirable Proven Health, Safety and Environment performance within a manufacturing or engineering environment, ideally across multiple sites Excellent communication and influencing skills, with the ability to engage stakeholders at all levels and drive continuous improvement This is an excellent opportunity to work for a world leading brand within their field in a professional working environment. If the role is of interest, please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Multi-Site Health & Safety Coordinator Select Division Wakefield, Nottingham, Northampton, Swindon, Bristol & Cardiff. An exciting opportunity has arisen for a Multi-Site Health & Safety Coordinator within our Select Division. The successful candidate will have experience and knowledge ideally relative to retail automotive Health and Safety requirements including but not limited to; • Recent retail motor dealership business experience and knowledge would be advantageous but not essential • Being a good communicator oral, written and computer skills and proficient in being able to use various electronic platforms for managing health & safety • Having the ability to make a difference through colleague engagement, coaching, support and delivering toolbox talks as required • Being prepared to travel with occasional overnight stays. • Having a good knowledge of relative and current Health and Safety legislation requirements whilst also be willing to learn, understand and implement Sytner Minimum Requirements. If successful you will undertake regular visits to all facilities within the Select Division, working closely with local site stakeholders to help identify and rectify any opportunities for improvement. You will also ensure that all actions arising from Regional H&S Advisor Visits, third party audits and risk assessments are implemented and closed off to ensure continuous improvement. Holding a NEBOSH National General Certificate in Occupational Health and Safety would be advantageous but not essential The successful candidate will report to the Divisional Managing Director. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 01, 2026
Full time
Multi-Site Health & Safety Coordinator Select Division Wakefield, Nottingham, Northampton, Swindon, Bristol & Cardiff. An exciting opportunity has arisen for a Multi-Site Health & Safety Coordinator within our Select Division. The successful candidate will have experience and knowledge ideally relative to retail automotive Health and Safety requirements including but not limited to; • Recent retail motor dealership business experience and knowledge would be advantageous but not essential • Being a good communicator oral, written and computer skills and proficient in being able to use various electronic platforms for managing health & safety • Having the ability to make a difference through colleague engagement, coaching, support and delivering toolbox talks as required • Being prepared to travel with occasional overnight stays. • Having a good knowledge of relative and current Health and Safety legislation requirements whilst also be willing to learn, understand and implement Sytner Minimum Requirements. If successful you will undertake regular visits to all facilities within the Select Division, working closely with local site stakeholders to help identify and rectify any opportunities for improvement. You will also ensure that all actions arising from Regional H&S Advisor Visits, third party audits and risk assessments are implemented and closed off to ensure continuous improvement. Holding a NEBOSH National General Certificate in Occupational Health and Safety would be advantageous but not essential The successful candidate will report to the Divisional Managing Director. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
The Health and Safety Partnership Limited
City, Manchester
CDM Principal Designer / Construction Safety Consultant required to join an established architectural practice. The role combines design-phase health and safety leadership with on-site advisory responsibilities, supporting projects from early planning through to construction. You will act as Principal Designer under the CDM Regulations 2015 while also attending construction sites to monitor compliance, provide guidance and promote a strong health and safety culture. This is a regional role primarily servicing clients across the North West. Key Responsibilities of CDM Principal Designer / Construction Safety Consultant Undertake the statutory duties of Principal Designer in accordance with CDM 2015 Plan, manage and monitor the pre-construction phase, ensuring risks are identified and controlled through design Advise clients on their legal duties and support them in meeting CDM requirements Prepare, review and coordinate Pre-Construction Information Liaise closely with design teams to eliminate or reduce foreseeable risks Carry out regular site visits to monitor health and safety standards and CDM compliance Provide practical health and safety advice to contractors and site teams Identify unsafe practices and support the implementation of corrective actions Review Construction Phase Plans and other key documentation Assist in the preparation and handover of Health and Safety Files Promote best practice and continuous improvement in health and safety performance Experience Demonstrable experience as a CDM Principal Designer and/or Construction Safety Consultant Background in construction, architecture, engineering, or a related discipline Confident conducting site inspections and engaging with contractors Proactive, organised and able to manage multiple projects Qualifications Relevant professional membership (e.g. APS, IOSH, CIOB) desirable. NEBOSH Construction Certificate or equivalent preferred as a minimum with further relevant qualification beneficial. This CDM Principal Designer / Construction Safety Consultant role is paying 50,000- 60,000 plus pension.
Aug 01, 2026
Full time
CDM Principal Designer / Construction Safety Consultant required to join an established architectural practice. The role combines design-phase health and safety leadership with on-site advisory responsibilities, supporting projects from early planning through to construction. You will act as Principal Designer under the CDM Regulations 2015 while also attending construction sites to monitor compliance, provide guidance and promote a strong health and safety culture. This is a regional role primarily servicing clients across the North West. Key Responsibilities of CDM Principal Designer / Construction Safety Consultant Undertake the statutory duties of Principal Designer in accordance with CDM 2015 Plan, manage and monitor the pre-construction phase, ensuring risks are identified and controlled through design Advise clients on their legal duties and support them in meeting CDM requirements Prepare, review and coordinate Pre-Construction Information Liaise closely with design teams to eliminate or reduce foreseeable risks Carry out regular site visits to monitor health and safety standards and CDM compliance Provide practical health and safety advice to contractors and site teams Identify unsafe practices and support the implementation of corrective actions Review Construction Phase Plans and other key documentation Assist in the preparation and handover of Health and Safety Files Promote best practice and continuous improvement in health and safety performance Experience Demonstrable experience as a CDM Principal Designer and/or Construction Safety Consultant Background in construction, architecture, engineering, or a related discipline Confident conducting site inspections and engaging with contractors Proactive, organised and able to manage multiple projects Qualifications Relevant professional membership (e.g. APS, IOSH, CIOB) desirable. NEBOSH Construction Certificate or equivalent preferred as a minimum with further relevant qualification beneficial. This CDM Principal Designer / Construction Safety Consultant role is paying 50,000- 60,000 plus pension.
Customer Service Advisor / Sales Support Full Time Permanent Redhill An exciting opportunity has arisen to join a well-established and growing business based on the outskirts of Redhill. This role offers the chance to become part of a friendly, collaborative team working in modern offices, where customer service and teamwork are at the heart of the business. This is a varied and fast-paced position that would suit someone who enjoys working with customers, solving problems and supporting the smooth running of day-to-day sales operations. Key Responsibilities: Processing customer orders accurately and efficiently Acting as a key point of contact for customers and suppliers via phone and email Responding to enquiries and resolving issues in a professional and timely manner Supporting the wider team to ensure a high standard of service delivery This role would suit someone with strong communication skills, excellent attention to detail and a proactive approach. Previous office-based customer service experience would be beneficial, but candidates with transferable skills from retail, hospitality or other customer-facing roles are also encouraged to apply, as full training will be provided. Benefits: Monday to Friday, 9:00am - 5:30pm (1-hour lunch) 25 days holiday increasing to 30 days with service, plus bank holidays and your birthday off Bonus scheme (average 200pm) Free on-site parking Private medical cover Gym membership and additional wellbeing benefits Ongoing training and opportunities for career development If you are looking for a role where you can develop your skills within a supportive and growing organisation, this could be a great next step. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jul 31, 2026
Full time
Customer Service Advisor / Sales Support Full Time Permanent Redhill An exciting opportunity has arisen to join a well-established and growing business based on the outskirts of Redhill. This role offers the chance to become part of a friendly, collaborative team working in modern offices, where customer service and teamwork are at the heart of the business. This is a varied and fast-paced position that would suit someone who enjoys working with customers, solving problems and supporting the smooth running of day-to-day sales operations. Key Responsibilities: Processing customer orders accurately and efficiently Acting as a key point of contact for customers and suppliers via phone and email Responding to enquiries and resolving issues in a professional and timely manner Supporting the wider team to ensure a high standard of service delivery This role would suit someone with strong communication skills, excellent attention to detail and a proactive approach. Previous office-based customer service experience would be beneficial, but candidates with transferable skills from retail, hospitality or other customer-facing roles are also encouraged to apply, as full training will be provided. Benefits: Monday to Friday, 9:00am - 5:30pm (1-hour lunch) 25 days holiday increasing to 30 days with service, plus bank holidays and your birthday off Bonus scheme (average 200pm) Free on-site parking Private medical cover Gym membership and additional wellbeing benefits Ongoing training and opportunities for career development If you are looking for a role where you can develop your skills within a supportive and growing organisation, this could be a great next step. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
The Role As a Customer Service Advisor, you'll be the voice of - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Italian RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Italian and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Italian (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Careers! Have a good trip, and see you soon!
Jul 31, 2026
Full time
The Role As a Customer Service Advisor, you'll be the voice of - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Italian RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Italian and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Italian (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Careers! Have a good trip, and see you soon!
