Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 28, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Lead one of Scotland's best-loved coach tour hotels, in one of the country's most beautiful settings. The Hotel Our 111-bed hotel sits on the western shore of Loch Tummel in rural Perthshire, 13 miles from Pitlochry. It is rated 4.6/5 on TripAdvisor, 4.7/5 on Google and 4.6/5 on Trustpilot. The hotel is one of six Lochs & Glens Holidays hotels across the West Coast and Highlands of Scotland, part of a coach tour holiday business that's been welcoming loyal, returning guests since 1979. Our core customers are typically retirees from across the UK, many of whom travel with us a number of times each year, year after year. In 2026, Which? named us the UK's top-rated coach holiday company out of 28 operators surveyed. That recognition comes from years of consistently high standards across our hotels. The Role This is a hands-on, front of house leadership role rather than a desk job. You will be the public face of the hotel, setting the standard for staff and guests alike. Head Office handles sales, marketing, supplier negotiations, menus and wage rates, so you can concentrate on your people , your guests and your hotel . You will be responsible for: Recruiting, training and developing your team Keeping guest satisfaction high Maintaining cleanliness and staying on top of maintenance, backed by Head Office and our contractor team Liaising with our transport team to support the smooth running of the daily tour excursions Ensuring legislative compliance across the hotel, including Health & Safety, Fire Regulations, Food Hygiene and Licensing About You A confident, approachable and visible presence that staff and guests warm to A calm, hands-on problem solver who leads well under pressure A strong communicator and organiser with a sharp eye for detail Coach tour hotel experience is welcome but not essential. Attitude and a willingness to learn matter more, and we will provide additional training for the right candidate. What You Will Get 43,454 salary, plus pension Fully subsidised live-in accommodation Use of a hotel vehicle Free hotel meals, family and friends discount, free parking A genuinely stunning place to live and work Shift pattern typically 5 days from 7, including evenings and weekends The chance to build a long-term career with a well renowned operator
Jul 25, 2026
Full time
Lead one of Scotland's best-loved coach tour hotels, in one of the country's most beautiful settings. The Hotel Our 111-bed hotel sits on the western shore of Loch Tummel in rural Perthshire, 13 miles from Pitlochry. It is rated 4.6/5 on TripAdvisor, 4.7/5 on Google and 4.6/5 on Trustpilot. The hotel is one of six Lochs & Glens Holidays hotels across the West Coast and Highlands of Scotland, part of a coach tour holiday business that's been welcoming loyal, returning guests since 1979. Our core customers are typically retirees from across the UK, many of whom travel with us a number of times each year, year after year. In 2026, Which? named us the UK's top-rated coach holiday company out of 28 operators surveyed. That recognition comes from years of consistently high standards across our hotels. The Role This is a hands-on, front of house leadership role rather than a desk job. You will be the public face of the hotel, setting the standard for staff and guests alike. Head Office handles sales, marketing, supplier negotiations, menus and wage rates, so you can concentrate on your people , your guests and your hotel . You will be responsible for: Recruiting, training and developing your team Keeping guest satisfaction high Maintaining cleanliness and staying on top of maintenance, backed by Head Office and our contractor team Liaising with our transport team to support the smooth running of the daily tour excursions Ensuring legislative compliance across the hotel, including Health & Safety, Fire Regulations, Food Hygiene and Licensing About You A confident, approachable and visible presence that staff and guests warm to A calm, hands-on problem solver who leads well under pressure A strong communicator and organiser with a sharp eye for detail Coach tour hotel experience is welcome but not essential. Attitude and a willingness to learn matter more, and we will provide additional training for the right candidate. What You Will Get 43,454 salary, plus pension Fully subsidised live-in accommodation Use of a hotel vehicle Free hotel meals, family and friends discount, free parking A genuinely stunning place to live and work Shift pattern typically 5 days from 7, including evenings and weekends The chance to build a long-term career with a well renowned operator
This role has a starting salary of 55,486 per annum, based on a 36 hour working week. We are looking for an exceptional individual to join us as Deputy Clerk to the Surrey Lieutenancy , a unique and prestigious role supporting the Lord Lieutenant of Surrey in their role as His Majesty The King's personal representative in the county. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role This is a unique and prestigious opportunity to support the Lord Lieutenant of Surrey in their role as His Majesty The King's personal representative in the county. As Deputy Clerk to the Surrey Lieutenancy, you will play a pivotal role in managing the day-to-day operations of the Lieutenancy, working closely with the Lord Lieutenant, Deputy Lieutenants, civic leaders, government departments, the Royal Household and a wide range of partners across Surrey. You will lead the planning and delivery of Lieutenancy activity and the Lord Lieutenant's priorities, across a range of complex, high-profile activities, including Royal visits, honours and awards programmes, and focus groups. You will provide strategic advice and executive support, ensuring all activity is delivered with professionalism, discretion and due regard to protocol. The role offers a fascinating blend of stakeholder engagement, communications, advisory work, event management, and public service. You will also oversee the Lieutenancy's communications activity, helping to promote its activities and celebrate the achievements of individuals, voluntary organisations and businesses across Surrey. Whilst the role sits within Surrey County Council's Democratic Services team, the nature of the work requires a high level of autonomy and self-direction. You will line manage the Personal Assistant to the Lord Lieutenant and oversee the effective management of the Lieutenancy budget. The role requires significant flexibility with a requirement for evening commitments and travel across Surrey to support meetings, events and ceremonial occasions. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Knowledge and understanding of the role, responsibilities and work of the Lieutenancy. Ability to coordinate complex activities and manage multiple tasks efficiently across extensive external networks. Experience in providing high-level executive support, including preparing briefing materials and ensuring professionalism in all duties. Experience in organising and executing official functions and events to the highest standards, for example investitures and King's Awards. Excellent communication and relationship-building skills to interact with a wide range of external networks and stakeholders. Strong ability to promote the Lieutenancy's activities through various channels, including the website and social media, ensuring effective public engagement. Meticulous attention to detail and demonstrable discretion, diplomacy and integrity, with the ability to handle sensitive and confidential information appropriately. To apply, we request that you submit a CV and you will be asked the following 4 questions: The Surrey Lieutenancy plays an important role in recognising achievement, supporting communities and representing the Crown across the county of Surrey. What interests you about this role and what skills and experience would you bring to it? This role requires discretion, diplomacy and integrity. Please describe a time when you handled sensitive or confidential information and explain how you ensured it was managed appropriately. Describe a situation where you coordinated activity involving multiple organisations or stakeholders with differing priorities. What was your role, how did you manage competing demands, and what was the outcome? The Deputy Clerk to the Surrey Lieutenancy must be able to respond to urgent and high-profile matters, which may require working evenings, weekends or adapting personal plans at short notice. Please explain how your experience demonstrates your ability to work flexibly and manage unexpected demands while maintaining high standards of professionalism, organisation and service delivery. The job advert closes at 23:59 on 16 August 2026 with interviews planned to follow on 24 or 26 August. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jul 24, 2026
Full time
This role has a starting salary of 55,486 per annum, based on a 36 hour working week. We are looking for an exceptional individual to join us as Deputy Clerk to the Surrey Lieutenancy , a unique and prestigious role supporting the Lord Lieutenant of Surrey in their role as His Majesty The King's personal representative in the county. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role This is a unique and prestigious opportunity to support the Lord Lieutenant of Surrey in their role as His Majesty The King's personal representative in the county. As Deputy Clerk to the Surrey Lieutenancy, you will play a pivotal role in managing the day-to-day operations of the Lieutenancy, working closely with the Lord Lieutenant, Deputy Lieutenants, civic leaders, government departments, the Royal Household and a wide range of partners across Surrey. You will lead the planning and delivery of Lieutenancy activity and the Lord Lieutenant's priorities, across a range of complex, high-profile activities, including Royal visits, honours and awards programmes, and focus groups. You will provide strategic advice and executive support, ensuring all activity is delivered with professionalism, discretion and due regard to protocol. The role offers a fascinating blend of stakeholder engagement, communications, advisory work, event management, and public service. You will also oversee the Lieutenancy's communications activity, helping to promote its activities and celebrate the achievements of individuals, voluntary organisations and businesses across Surrey. Whilst the role sits within Surrey County Council's Democratic Services team, the nature of the work requires a high level of autonomy and self-direction. You will line manage the Personal Assistant to the Lord Lieutenant and oversee the effective management of the Lieutenancy budget. The role requires significant flexibility with a requirement for evening commitments and travel across Surrey to support meetings, events and ceremonial occasions. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Knowledge and understanding of the role, responsibilities and work of the Lieutenancy. Ability to coordinate complex activities and manage multiple tasks efficiently across extensive external networks. Experience in providing high-level executive support, including preparing briefing materials and ensuring professionalism in all duties. Experience in organising and executing official functions and events to the highest standards, for example investitures and King's Awards. Excellent communication and relationship-building skills to interact with a wide range of external networks and stakeholders. Strong ability to promote the Lieutenancy's activities through various channels, including the website and social media, ensuring effective public engagement. Meticulous attention to detail and demonstrable discretion, diplomacy and integrity, with the ability to handle sensitive and confidential information appropriately. To apply, we request that you submit a CV and you will be asked the following 4 questions: The Surrey Lieutenancy plays an important role in recognising achievement, supporting communities and representing the Crown across the county of Surrey. What interests you about this role and what skills and experience would you bring to it? This role requires discretion, diplomacy and integrity. Please describe a time when you handled sensitive or confidential information and explain how you ensured it was managed appropriately. Describe a situation where you coordinated activity involving multiple organisations or stakeholders with differing priorities. What was your role, how did you manage competing demands, and what was the outcome? The Deputy Clerk to the Surrey Lieutenancy must be able to respond to urgent and high-profile matters, which may require working evenings, weekends or adapting personal plans at short notice. Please explain how your experience demonstrates your ability to work flexibly and manage unexpected demands while maintaining high standards of professionalism, organisation and service delivery. The job advert closes at 23:59 on 16 August 2026 with interviews planned to follow on 24 or 26 August. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Independent Living Advisor Location: Crewe, Cheshire Hourly rate: 14.87 PAYE Contract Type: 3 months Overview We are working with a social housing provider to recruit a passionate and knowledgeable Independent Living Advisor to support older residents within a sheltered housing environment. This role is focused on delivering high-quality tenancy support, promoting independence, and ensuring the safety and smooth day-to-day running of the scheme. Role Purpose The post holder will provide effective housing management and customer service to older residents, supporting them with tenancy-related matters, day-to-day queries, and low-level emergencies. The role also involves coordinating Domestic Technicians, overseeing service delivery standards, and ensuring compliance with health and safety requirements. Key Responsibilities Build positive relationships with residents, delivering a warm, responsive, and customer-focused service Support prospective residents with viewings and assist new tenants in settling into their homes Provide guidance on tenancy agreements, rights, and responsibilities Assist residents with housing benefit queries and accessing financial support Conduct regular health & safety checks, inspections, and risk assessments across the scheme Monitor and manage contractor performance (e.g. cleaning, grounds maintenance, laundry services) Maintain accurate and up-to-date records, including resident and emergency contact information Respond to and report resident disputes or concerns Support referrals for aids, adaptations, and assistive technology to promote independence Respond appropriately to low-level emergencies and escalate where required Work collaboratively with internal teams to ensure seamless service delivery Coordinate and support Domestic Technicians in their daily duties and priorities Key Outcomes High levels of resident satisfaction and service delivery Residents understand scheme systems (e.g. intercoms, emergency procedures) Accurate, timely, and compliant record-keeping Adherence to organisational standards, policies, and regulatory requirements Achievement of individual and team objectives Essential Requirements Experience working with older people in a housing, care, or support setting Strong communication skills with the ability to adapt to individual needs Good administrative and numeracy skills Ability to work independently and collaboratively within a team Proficient in Microsoft Office Commitment to equality, diversity, and inclusion Desirable Skills & Experience Knowledge of Housing Benefit Experience supporting individuals through bereavement or loss Understanding of housing management and support services Additional Requirements Relevant professional or vocational qualification Full UK driving licence Willingness to work flexibly, including evenings and weekends Ability to work in a mobile capacity For more information about the role, please contact Richard Coombs on (phone number removed) and email a copy of your CV.
Jul 23, 2026
Seasonal
Independent Living Advisor Location: Crewe, Cheshire Hourly rate: 14.87 PAYE Contract Type: 3 months Overview We are working with a social housing provider to recruit a passionate and knowledgeable Independent Living Advisor to support older residents within a sheltered housing environment. This role is focused on delivering high-quality tenancy support, promoting independence, and ensuring the safety and smooth day-to-day running of the scheme. Role Purpose The post holder will provide effective housing management and customer service to older residents, supporting them with tenancy-related matters, day-to-day queries, and low-level emergencies. The role also involves coordinating Domestic Technicians, overseeing service delivery standards, and ensuring compliance with health and safety requirements. Key Responsibilities Build positive relationships with residents, delivering a warm, responsive, and customer-focused service Support prospective residents with viewings and assist new tenants in settling into their homes Provide guidance on tenancy agreements, rights, and responsibilities Assist residents with housing benefit queries and accessing financial support Conduct regular health & safety checks, inspections, and risk assessments across the scheme Monitor and manage contractor performance (e.g. cleaning, grounds maintenance, laundry services) Maintain accurate and up-to-date records, including resident and emergency contact information Respond to and report resident disputes or concerns Support referrals for aids, adaptations, and assistive technology to promote independence Respond appropriately to low-level emergencies and escalate where required Work collaboratively with internal teams to ensure seamless service delivery Coordinate and support Domestic Technicians in their daily duties and priorities Key Outcomes High levels of resident satisfaction and service delivery Residents understand scheme systems (e.g. intercoms, emergency procedures) Accurate, timely, and compliant record-keeping Adherence to organisational standards, policies, and regulatory requirements Achievement of individual and team objectives Essential Requirements Experience working with older people in a housing, care, or support setting Strong communication skills with the ability to adapt to individual needs Good administrative and numeracy skills Ability to work independently and collaboratively within a team Proficient in Microsoft Office Commitment to equality, diversity, and inclusion Desirable Skills & Experience Knowledge of Housing Benefit Experience supporting individuals through bereavement or loss Understanding of housing management and support services Additional Requirements Relevant professional or vocational qualification Full UK driving licence Willingness to work flexibly, including evenings and weekends Ability to work in a mobile capacity For more information about the role, please contact Richard Coombs on (phone number removed) and email a copy of your CV.
Customer Service Advisor Corby Monday - Friday, 9:00am - 5:00pm £13.09 per hour Temporary with potential to be made permanent after 12 successful weeks August Start Are you a confident communicator who enjoys speaking with people and thrives in a fast-paced environment? We're looking for enthusiastic and resilient Customer Service Advisors to join our client's friendly and supportive team in Corby. This is a role which involves back-to-back calls , so you'll spend much of your day speaking with customers, building rapport, providing outstanding service and achieving positive outcomes. If you're motivated by helping people, enjoy working towards targets and are looking for a company that genuinely invests in its people, we'd love to hear from you. Whether your experience comes from a contact centre, retail, hospitality or another customer-facing role, this could be the perfect opportunity to develop your career with a globally recognised organisation. What You'll Be Doing Taking high volumes of inbound calls. Building positive relationships through professional and engaging conversations. Managing customer enquiries and resolving issues efficiently and empathetically. Accurately updating customer information on the CRM system. Delivering excellent customer service on every call. Working towards individual and team performance targets while maintaining quality standards. What We're Looking For Previous customer service experience (contact centre, retail, hospitality or office-based roles all considered). Confident and professional telephone manner. Excellent verbal and written communication skills. A positive attitude with strong listening and problem-solving abilities. Driving License is advantageous Comfortable working in a fast-paced, high-volume calling environment. Good computer skills with a minimum typing speed of 30 words per minute (typing assessment forms part of the recruitment process). Self-motivated, resilient and eager to learn. A genuine team player with a strong work ethic. What's In It For You? Monday to Friday working hours - enjoy your evenings and weekends. Temporary to permanent with opportunities for career development and progression within a global organisation. Full induction, comprehensive training and ongoing coaching. Staff discount opportunity from day one on various products Modern, vibrant office with on-site catering facilities. Friendly, supportive and welcoming team environment. Recognition and reward for excellent performance. Regular team incentives, competitions and employee engagement activities. Employee wellbeing support and a positive workplace culture. If you're looking for a rewarding role where no two days are the same and you're ready to thrive in a busy outbound calling environment, apply today and take the next step in your customer service career.
Jul 22, 2026
Seasonal
Customer Service Advisor Corby Monday - Friday, 9:00am - 5:00pm £13.09 per hour Temporary with potential to be made permanent after 12 successful weeks August Start Are you a confident communicator who enjoys speaking with people and thrives in a fast-paced environment? We're looking for enthusiastic and resilient Customer Service Advisors to join our client's friendly and supportive team in Corby. This is a role which involves back-to-back calls , so you'll spend much of your day speaking with customers, building rapport, providing outstanding service and achieving positive outcomes. If you're motivated by helping people, enjoy working towards targets and are looking for a company that genuinely invests in its people, we'd love to hear from you. Whether your experience comes from a contact centre, retail, hospitality or another customer-facing role, this could be the perfect opportunity to develop your career with a globally recognised organisation. What You'll Be Doing Taking high volumes of inbound calls. Building positive relationships through professional and engaging conversations. Managing customer enquiries and resolving issues efficiently and empathetically. Accurately updating customer information on the CRM system. Delivering excellent customer service on every call. Working towards individual and team performance targets while maintaining quality standards. What We're Looking For Previous customer service experience (contact centre, retail, hospitality or office-based roles all considered). Confident and professional telephone manner. Excellent verbal and written communication skills. A positive attitude with strong listening and problem-solving abilities. Driving License is advantageous Comfortable working in a fast-paced, high-volume calling environment. Good computer skills with a minimum typing speed of 30 words per minute (typing assessment forms part of the recruitment process). Self-motivated, resilient and eager to learn. A genuine team player with a strong work ethic. What's In It For You? Monday to Friday working hours - enjoy your evenings and weekends. Temporary to permanent with opportunities for career development and progression within a global organisation. Full induction, comprehensive training and ongoing coaching. Staff discount opportunity from day one on various products Modern, vibrant office with on-site catering facilities. Friendly, supportive and welcoming team environment. Recognition and reward for excellent performance. Regular team incentives, competitions and employee engagement activities. Employee wellbeing support and a positive workplace culture. If you're looking for a rewarding role where no two days are the same and you're ready to thrive in a busy outbound calling environment, apply today and take the next step in your customer service career.
Job Title: Inbound Customer Service Advisor Location: Coventry Contract Type: Temporary - 3 month contract Salary: £13.72 per hour Hours: 37.5 hours per week, on a rota between 6:30am - 10:00pm, including weekends and bank holidays (example rota at the bottom of this document) About the Role Morson Talent is proud to be recruiting on behalf of Severn Trent for Customer Service Advisors to join their dedicated contact centre team in Coventry. This role is all about helping customers when they need it most. Youll be taking inbound calls from customers reporting issues with their water supply - whether it's low pressure, cloudy water, internal flooding, or blockages. You won't be dealing with complaints instead, your focus will be on quickly and empathetically identifying faults and providing reassurance and support. Key Responsibilities - Answer inbound calls from customers reporting water-related faults - Log all information accurately and efficiently - Provide updates and reassurance during incidents - Use strong problem-solving skills and show empathy throughout the call - Adapt to changes in call demand, especially during bad weather - Occasionally make outbound calls to follow up on existing queries (very rare) What We're Looking For - Previous customer service or contact centre experience (highly beneficial) - Strong communication and active listening skills - Ability to stay calm and resilient under pressure - Excellent attention to detail - Ability to build rapport quickly with a wide range of customers - Willingness to work a rotating shift pattern (including early mornings, evenings, weekends, and bank holidays) Shift Pattern - 37 hours per week: - Rotating shift pattern between 6:30am - 10:00pm (working the same shift all week. I.e. if you are on early shifts 6:30am - 2:30pm you will be on them for the whole week). - Fixed 8-week rota provided in advance - Free on-site parking for shifts before 7am or after 7pm, and on weekends/bank holidays Training & Onboarding - Full training provided over four weeks - On-site interviews only If you are interested, APPLY below and we will be in touch.
Jul 22, 2026
Contractor
Job Title: Inbound Customer Service Advisor Location: Coventry Contract Type: Temporary - 3 month contract Salary: £13.72 per hour Hours: 37.5 hours per week, on a rota between 6:30am - 10:00pm, including weekends and bank holidays (example rota at the bottom of this document) About the Role Morson Talent is proud to be recruiting on behalf of Severn Trent for Customer Service Advisors to join their dedicated contact centre team in Coventry. This role is all about helping customers when they need it most. Youll be taking inbound calls from customers reporting issues with their water supply - whether it's low pressure, cloudy water, internal flooding, or blockages. You won't be dealing with complaints instead, your focus will be on quickly and empathetically identifying faults and providing reassurance and support. Key Responsibilities - Answer inbound calls from customers reporting water-related faults - Log all information accurately and efficiently - Provide updates and reassurance during incidents - Use strong problem-solving skills and show empathy throughout the call - Adapt to changes in call demand, especially during bad weather - Occasionally make outbound calls to follow up on existing queries (very rare) What We're Looking For - Previous customer service or contact centre experience (highly beneficial) - Strong communication and active listening skills - Ability to stay calm and resilient under pressure - Excellent attention to detail - Ability to build rapport quickly with a wide range of customers - Willingness to work a rotating shift pattern (including early mornings, evenings, weekends, and bank holidays) Shift Pattern - 37 hours per week: - Rotating shift pattern between 6:30am - 10:00pm (working the same shift all week. I.e. if you are on early shifts 6:30am - 2:30pm you will be on them for the whole week). - Fixed 8-week rota provided in advance - Free on-site parking for shifts before 7am or after 7pm, and on weekends/bank holidays Training & Onboarding - Full training provided over four weeks - On-site interviews only If you are interested, APPLY below and we will be in touch.
Remote Client Advisor with leadership progression Location : Fully Remote (UK Wide) Part-time or full-time / flexible Hours / Commission-based earnings (No Basic salary offered) Perfect for ambitious, motivated people looking for a flexible second income, part-time opportunity, or a long-term business they can grow around their existing commitments. You'll be working alongside one of the UK's leading FTSE-listed companies, with headquarters in London. This is a commission only based, fully remote position, giving you complete flexibility to choose when and where you work. Whether that's evenings, weekends or daytime hours around family or another career, the choice is yours. We're particularly looking for people who are interested in progressing into leadership roles and building their own teams. Many of our current leaders started exactly where you are today and have gone on to create substantial additional income, develop valuable skills and enjoy greater time freedom. Full training, ongoing support and mentorship are provided by award-winning training teams and experienced leaders who are committed to helping you succeed. Initially, you'll learn how to introduce customers and potential business partners to a short online presentation and guide interested people through the process. Everything is done remotely, and you'll never be expected to do this alone. To succeed as a Client Advisor , you'll need to be: • Friendly and comfortable speaking with people. • Confident using a computer, tablet or smartphone. • Open to learning new skills. • Self-motivated and willing to follow a proven system. • Interested in personal development and leadership. Our team includes people from every walk of life, including teachers, NHS workers, stay-at-home parents, firefighters, police officers, administrators, marketing professionals, actors, architects, mortgage advisers, financial advisers, customer service assistants, recruiters and many more. What we offer you as a Client Advisor : • Complete flexibility and the ability to work around your current commitments. • Uncapped bonuses and commission. • Industry-leading training and mentorship. • Recognition, incentives and reward trips. • Clear progression into Team Leader and senior leadership positions. • The opportunity to build a business that creates long-term residual income. We're looking for people with ambition, a positive attitude and a genuine desire to help others. If you're looking for more than just another job and would like to explore a flexible opportunity with real progression and leadership potential, we'd love to invite you to one of our online Zoom presentations, where you can learn more and meet members of the team. Your future could be very different 12 months from now. The first step is simply finding out more.
Jul 22, 2026
Full time
Remote Client Advisor with leadership progression Location : Fully Remote (UK Wide) Part-time or full-time / flexible Hours / Commission-based earnings (No Basic salary offered) Perfect for ambitious, motivated people looking for a flexible second income, part-time opportunity, or a long-term business they can grow around their existing commitments. You'll be working alongside one of the UK's leading FTSE-listed companies, with headquarters in London. This is a commission only based, fully remote position, giving you complete flexibility to choose when and where you work. Whether that's evenings, weekends or daytime hours around family or another career, the choice is yours. We're particularly looking for people who are interested in progressing into leadership roles and building their own teams. Many of our current leaders started exactly where you are today and have gone on to create substantial additional income, develop valuable skills and enjoy greater time freedom. Full training, ongoing support and mentorship are provided by award-winning training teams and experienced leaders who are committed to helping you succeed. Initially, you'll learn how to introduce customers and potential business partners to a short online presentation and guide interested people through the process. Everything is done remotely, and you'll never be expected to do this alone. To succeed as a Client Advisor , you'll need to be: • Friendly and comfortable speaking with people. • Confident using a computer, tablet or smartphone. • Open to learning new skills. • Self-motivated and willing to follow a proven system. • Interested in personal development and leadership. Our team includes people from every walk of life, including teachers, NHS workers, stay-at-home parents, firefighters, police officers, administrators, marketing professionals, actors, architects, mortgage advisers, financial advisers, customer service assistants, recruiters and many more. What we offer you as a Client Advisor : • Complete flexibility and the ability to work around your current commitments. • Uncapped bonuses and commission. • Industry-leading training and mentorship. • Recognition, incentives and reward trips. • Clear progression into Team Leader and senior leadership positions. • The opportunity to build a business that creates long-term residual income. We're looking for people with ambition, a positive attitude and a genuine desire to help others. If you're looking for more than just another job and would like to explore a flexible opportunity with real progression and leadership potential, we'd love to invite you to one of our online Zoom presentations, where you can learn more and meet members of the team. Your future could be very different 12 months from now. The first step is simply finding out more.
hackajob is collaborating with Tombola to connect them with exceptional professionals for this role. UK Remote Permanent Part-time 32 hours per week At tombola, we're the UK's largest online bingo site, and we've grown into an international brand with teams across several countries, including Italy. We're known for innovation, community, and delivering brilliant customer experiences. We create all our games in-house, genuinely care about our players, and our Customer Experience team sits right at the heart of everything we do. We're looking for flexible, proactive, people-first Customer Service Advisors with excellent Italian language skills who enjoy variety, love solving problems, and are excited by the opportunity to build a career with us. What you'll be doing No two days are the same in this role. One moment you could be supporting a player through live chat, the next you might be on the phone helping resolve an issue, celebrating a big win, or welcoming a brand-new player to tombola. You'll be: Supporting players through both phone and live chat. Finding the right solution for every customer by listening, investigating and problem solving. Reviewing customer identification as part of onboarding new players. Helping to keep tombola a safe and responsible place to play by supporting our safer gambling processes. Delivering an awesome customer experience with every interaction. You'll be supporting our Italian players, so you'll need to be confident communicating in Italian, both written and spoken. Every conversation is an opportunity to represent tombola and leave our players feeling valued and supported. Working hours This is a 32-hour permanent position. Our Customer Experience team supports players between 7am and 11pm (UK time). Shifts are worked on a flexible rota, including evenings and weekends. Flexibility is important, as these are often our busiest times, but you'll always receive your rota at least five weeks in advance, giving you plenty of time to plan around your personal commitments. What we're looking for Previous customer service experience, ideally within a contact centre or similar environment. Excellent Italian language skills, both written and spoken. Strong communication skills and confidence speaking with a wide range of people. A proactive problem solver who enjoys finding solutions. The ability to manage multiple tasks in a fast-paced environment. A warm, friendly personality with a genuine passion for helping people. A supportive team player who's always happy to help colleagues. Comfortable using Microsoft Office, including Excel, Word and PowerPoint. A desire to learn, develop and build a long-term career at tombola. ️ Why tombola? At tombola, you'll be joining a supportive and friendly team where your ideas are valued, development is encouraged, and progression opportunities are genuine. Many of our leaders started their careers in Customer Experience, and we're proud to support internal progression across the business. If you're looking for a role that's varied, people-focused and gives you the opportunity to develop your career while making a real difference to our players, we'd love to hear from you. At tombola we know that our differences make us stronger and that thinking differently is key to long term success. We work hard to create a culture of inclusivity where everyone can celebrate our Free to be me value. We're committed to creating opportunities for everyone and welcome applications from all backgrounds even if you don't meet every single requirement.
Jul 22, 2026
Full time
hackajob is collaborating with Tombola to connect them with exceptional professionals for this role. UK Remote Permanent Part-time 32 hours per week At tombola, we're the UK's largest online bingo site, and we've grown into an international brand with teams across several countries, including Italy. We're known for innovation, community, and delivering brilliant customer experiences. We create all our games in-house, genuinely care about our players, and our Customer Experience team sits right at the heart of everything we do. We're looking for flexible, proactive, people-first Customer Service Advisors with excellent Italian language skills who enjoy variety, love solving problems, and are excited by the opportunity to build a career with us. What you'll be doing No two days are the same in this role. One moment you could be supporting a player through live chat, the next you might be on the phone helping resolve an issue, celebrating a big win, or welcoming a brand-new player to tombola. You'll be: Supporting players through both phone and live chat. Finding the right solution for every customer by listening, investigating and problem solving. Reviewing customer identification as part of onboarding new players. Helping to keep tombola a safe and responsible place to play by supporting our safer gambling processes. Delivering an awesome customer experience with every interaction. You'll be supporting our Italian players, so you'll need to be confident communicating in Italian, both written and spoken. Every conversation is an opportunity to represent tombola and leave our players feeling valued and supported. Working hours This is a 32-hour permanent position. Our Customer Experience team supports players between 7am and 11pm (UK time). Shifts are worked on a flexible rota, including evenings and weekends. Flexibility is important, as these are often our busiest times, but you'll always receive your rota at least five weeks in advance, giving you plenty of time to plan around your personal commitments. What we're looking for Previous customer service experience, ideally within a contact centre or similar environment. Excellent Italian language skills, both written and spoken. Strong communication skills and confidence speaking with a wide range of people. A proactive problem solver who enjoys finding solutions. The ability to manage multiple tasks in a fast-paced environment. A warm, friendly personality with a genuine passion for helping people. A supportive team player who's always happy to help colleagues. Comfortable using Microsoft Office, including Excel, Word and PowerPoint. A desire to learn, develop and build a long-term career at tombola. ️ Why tombola? At tombola, you'll be joining a supportive and friendly team where your ideas are valued, development is encouraged, and progression opportunities are genuine. Many of our leaders started their careers in Customer Experience, and we're proud to support internal progression across the business. If you're looking for a role that's varied, people-focused and gives you the opportunity to develop your career while making a real difference to our players, we'd love to hear from you. At tombola we know that our differences make us stronger and that thinking differently is key to long term success. We work hard to create a culture of inclusivity where everyone can celebrate our Free to be me value. We're committed to creating opportunities for everyone and welcome applications from all backgrounds even if you don't meet every single requirement.
