8 jobs found

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: £13.98 Enhanced: £16.23 (hours worked 20:00 - 00:00) Overtime: £20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight £23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

This role has a starting salary of 55,486 per annum, based on a 36 hour working week. We are looking for an exceptional individual to join us as Deputy Clerk to the Surrey Lieutenancy , a unique and prestigious role supporting the Lord Lieutenant of Surrey in their role as His Majesty The King's personal representative in the county. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role This is a unique and prestigious opportunity to support the Lord Lieutenant of Surrey in their role as His Majesty The King's personal representative in the county. As Deputy Clerk to the Surrey Lieutenancy, you will play a pivotal role in managing the day-to-day operations of the Lieutenancy, working closely with the Lord Lieutenant, Deputy Lieutenants, civic leaders, government departments, the Royal Household and a wide range of partners across Surrey. You will lead the planning and delivery of Lieutenancy activity and the Lord Lieutenant's priorities, across a range of complex, high-profile activities, including Royal visits, honours and awards programmes, and focus groups. You will provide strategic advice and executive support, ensuring all activity is delivered with professionalism, discretion and due regard to protocol. The role offers a fascinating blend of stakeholder engagement, communications, advisory work, event management, and public service. You will also oversee the Lieutenancy's communications activity, helping to promote its activities and celebrate the achievements of individuals, voluntary organisations and businesses across Surrey. Whilst the role sits within Surrey County Council's Democratic Services team, the nature of the work requires a high level of autonomy and self-direction. You will line manage the Personal Assistant to the Lord Lieutenant and oversee the effective management of the Lieutenancy budget. The role requires significant flexibility with a requirement for evening commitments and travel across Surrey to support meetings, events and ceremonial occasions. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Knowledge and understanding of the role, responsibilities and work of the Lieutenancy. Ability to coordinate complex activities and manage multiple tasks efficiently across extensive external networks. Experience in providing high-level executive support, including preparing briefing materials and ensuring professionalism in all duties. Experience in organising and executing official functions and events to the highest standards, for example investitures and King's Awards. Excellent communication and relationship-building skills to interact with a wide range of external networks and stakeholders. Strong ability to promote the Lieutenancy's activities through various channels, including the website and social media, ensuring effective public engagement. Meticulous attention to detail and demonstrable discretion, diplomacy and integrity, with the ability to handle sensitive and confidential information appropriately. To apply, we request that you submit a CV and you will be asked the following 4 questions: The Surrey Lieutenancy plays an important role in recognising achievement, supporting communities and representing the Crown across the county of Surrey. What interests you about this role and what skills and experience would you bring to it? This role requires discretion, diplomacy and integrity. Please describe a time when you handled sensitive or confidential information and explain how you ensured it was managed appropriately. Describe a situation where you coordinated activity involving multiple organisations or stakeholders with differing priorities. What was your role, how did you manage competing demands, and what was the outcome? The Deputy Clerk to the Surrey Lieutenancy must be able to respond to urgent and high-profile matters, which may require working evenings, weekends or adapting personal plans at short notice. Please explain how your experience demonstrates your ability to work flexibly and manage unexpected demands while maintaining high standards of professionalism, organisation and service delivery. The job advert closes at 23:59 on 16 August 2026 with interviews planned to follow on 24 or 26 August. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Hourly rate: £13.72 Support Worker- Specifically to cover evenings and weekends Location: Airdrie Contract: Zero-hour contract. Full Time & Part time hours available Hourly rate - £13.72 an hour Mears Group provides housing and care services across the UK, with a strong focus on supported living. We're currently looking for Support Workers in Wishaw and nearby areas to join our team and support service users in the community! About the Role: In this role, you'll help people live independently by supporting them with daily tasks, personal care and social activities at home and in the community. You'll be part of a caring team that treats every individual with respect and compassion. No two days are the same, and you'll find real reward in making a difference to someone's life. Deliver person-centred care that promotes independence, dignity and wellbeing Support with personal care, hygiene and medication Assist with household tasks such as cooking, cleaning and shopping Help individuals maintain daily routines and develop life skills Accompany service users to appointments, clubs and community activities Organise and participate in day trips and social outings Support with hobbies and interests including arts and crafts, gardening and sports Encourage engagement in social visits to restaurants, pubs and local events Maintain accurate records and follow care plans and safeguarding procedures Demonstrate a genuine passion for helping others Show compassion, patience and empathy in all interactions Communicate effectively with service users, families and colleagues Work reliably, flexibly and proactively to meet individual needs Treat every service user with dignity and respect Work independently and collaboratively as part of a supportive team Key Criteria: Caring Compassionate Hard Working Understand of Care Benefits: Cost of PVG covered Enrolment onto SVQ level 2 after successful completion of your 6 month probation. Care Worker of the Month financial award Refer a friend scheme (total award up to £1000) Excellent training Pension scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers Family friendly policy to include enhanced maternity/paternity leave and much more All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Description: Connect2Kent recruit exclusively for Kent County Council. We recruit for a range of Social Work position's both Locum and Permanent. Kent County Council are Ofsted rated as 'Outstanding'. We are currently recruiting for a Youth Justice Practitioner Covering Gravesend and Surrounding areas. Previous experience is required working in Youth Justice. Purpose of the Job: As a member of a multi agency service, undertake assessment of and direct work with young people and their families so as to reduce the risk of them re-offending in accordance with the agreed intervention plans and in the context of managing their risk of harm to others and vulnerability issues. Main duties and responsibilities: Hold cases at either standard, enhanced or intensive Scaled Approach level in accordance with the Youth Justice Board Case Management Guidance document. This will include significant inter-agency liaison, multi-agency work, for young people and their families using an adolescent risk and whole family model of intervention Work with young people and their families or carers in a way which is collaborative, motivating and child-centred to address the factors related to the young persons desisting fromoffending, the risk they pose to others or their welfare needs. Represent the service in Court and perform all the tasks expected of a Court Officer. This includes preparing paperwork for the Youth Court, attending as the Youth Offending Service representative and present reports on behalf of colleagues, ensuring that processes and decisions are accurately recorded in accordance with departmental and legislative requirements. This will involve being attentive to the needs of young people and their families at all stages of the Court process. Develop individually tailored programmes of interventions for and supervise young people on Youth Justice orders ensuring that Restorative Justice principles are embedded throughout. This will include significant face to face work with young people and their families, and the coordination of work alongside other agencies. Assess young people using a wide variety of tools for both risk and protective factors in order to facilitate and inform all aspects of case management. Write reports for Court that incorporate all relevant information and assessments, including information from partner agencies, and that address all possible sentencing options and act as a Referral Order Panel Advisor. Undertake safeguarding work in partnership with other agencies where required and ensure that the risk of harm to others is always effectively managed. Understand issues relating to diversity. Respect and promote diversity and equality in accordance with service policies and procedures. Monitor and record client's progress against the agreed established intervention plan. Ensure that the client's and their parents or carers' views are sought to inform the continuous improvement of the service they receive and that offered to others. Use the service's case management recording system to record all progress and have knowledge and understanding of different KCC databases and case management systems, so that these are used to inform any assessments made or work done. Co-deliver groupwork in partnership with EHPS colleagues in the county assisting in the organisation and resourcing of a weekly groupwork programme across sites delivering a service on 6 days per week. Lead within the team on young people's participation and ensure that this informs the work of the team and act as Duty Officer as part of the team's rota system and be prepared to work evenings, weekends and Bank Holidays as required. The postholder will be expected to work flexibly including evening, weekends and during school holiday periods; this will be co-ordinated by Early Help and Preventative Services Management as required. Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Independent Living Advisor Location: Crewe, Cheshire Hourly rate: 14.87 PAYE Contract Type: 3 months Overview We are working with a social housing provider to recruit a passionate and knowledgeable Independent Living Advisor to support older residents within a sheltered housing environment. This role is focused on delivering high-quality tenancy support, promoting independence, and ensuring the safety and smooth day-to-day running of the scheme. Role Purpose The post holder will provide effective housing management and customer service to older residents, supporting them with tenancy-related matters, day-to-day queries, and low-level emergencies. The role also involves coordinating Domestic Technicians, overseeing service delivery standards, and ensuring compliance with health and safety requirements. Key Responsibilities Build positive relationships with residents, delivering a warm, responsive, and customer-focused service Support prospective residents with viewings and assist new tenants in settling into their homes Provide guidance on tenancy agreements, rights, and responsibilities Assist residents with housing benefit queries and accessing financial support Conduct regular health & safety checks, inspections, and risk assessments across the scheme Monitor and manage contractor performance (e.g. cleaning, grounds maintenance, laundry services) Maintain accurate and up-to-date records, including resident and emergency contact information Respond to and report resident disputes or concerns Support referrals for aids, adaptations, and assistive technology to promote independence Respond appropriately to low-level emergencies and escalate where required Work collaboratively with internal teams to ensure seamless service delivery Coordinate and support Domestic Technicians in their daily duties and priorities Key Outcomes High levels of resident satisfaction and service delivery Residents understand scheme systems (e.g. intercoms, emergency procedures) Accurate, timely, and compliant record-keeping Adherence to organisational standards, policies, and regulatory requirements Achievement of individual and team objectives Essential Requirements Experience working with older people in a housing, care, or support setting Strong communication skills with the ability to adapt to individual needs Good administrative and numeracy skills Ability to work independently and collaboratively within a team Proficient in Microsoft Office Commitment to equality, diversity, and inclusion Desirable Skills & Experience Knowledge of Housing Benefit Experience supporting individuals through bereavement or loss Understanding of housing management and support services Additional Requirements Relevant professional or vocational qualification Full UK driving licence Willingness to work flexibly, including evenings and weekends Ability to work in a mobile capacity For more information about the role, please contact Richard Coombs on (phone number removed) and email a copy of your CV.

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)