Revit Technician (MEP) Location: Birmingham (Hybrid Working Available) Salary: Competitive + Benefits The Company An excellent opportunity has arisen for a Revit Technician to join the Birmingham office of a well-established, privately owned multi-disciplinary consultancy delivering integrated technical, engineering and development consultancy services across the UK. The business is recognised for providing a holistic approach to project delivery, bringing together multiple disciplines to support clients through every stage of the development lifecycle. Working closely with developers, infrastructure providers, local authorities and private sector clients, they deliver coordinated solutions from initial feasibility and planning through to detailed design, construction and project completion. Their Building Services team plays a key role in delivering innovative, energy-efficient Mechanical and Electrical design solutions across a diverse portfolio of projects, including residential, commercial, education, industrial, regeneration and mixed-use developments. Joining the Birmingham office, you'll work within a collaborative multidisciplinary environment where engineers, technicians and consultants work together to deliver complex projects across the UK. As a privately owned consultancy, they offer the flexibility and autonomy often found in a smaller business while providing the opportunity to work on large-scale, high-profile developments. With continued growth across multiple sectors and regions, there are excellent opportunities for career progression and long-term development. The Role As a Revit Technician, you'll support the delivery of coordinated Mechanical and Electrical building services designs from concept through to construction. Working alongside experienced engineers and wider design teams, you'll produce high-quality BIM models, coordinate services using the latest software and contribute to the successful delivery of a wide variety of projects. Responsibilities Produce accurate 3D MEP models using Autodesk Revit. Create coordinated Mechanical and Electrical building services drawings throughout all project stages. Carry out model coordination and clash detection using Revit and Navisworks. Work closely with Mechanical and Electrical Engineers to develop coordinated design solutions. Participate in BIM coordination meetings and resolve design clashes. Assist with model reviews, audits and quality assurance procedures. Prepare drawings and models for design reviews, construction and project handover. Ensure BIM deliverables comply with project standards and client requirements. Liaise with clients, contractors, architects and external consultants throughout project delivery. Support the continuous development of BIM processes and modelling standards. Requirements Previous experience as a Revit Technician within a Building Services or MEP consultancy. Strong knowledge of Autodesk Revit for MEP modelling. Experience producing coordinated Mechanical and Electrical services models. Understanding of clash detection and model coordination using Navisworks. Knowledge of BIM standards and collaborative workflows. Experience with COBie or an understanding of COBie data requirements would be advantageous. Excellent attention to detail and organisational skills. Ability to manage multiple projects and deadlines. What's on Offer Join a leading multi-disciplinary consultancy delivering integrated consultancy services on major development and infrastructure projects across the UK. Work within a collaborative Birmingham office alongside experienced engineers, technicians and consultants from multiple disciplines. Opportunity to work closely with major developers, infrastructure providers and private sector clients on complex, high-profile schemes. Exposure to projects from early concept and planning through to construction and completion. Hybrid and flexible working arrangements. Clear career progression with a strong promote-from-within culture. Ongoing training, CPD and professional development opportunities. Genuine autonomy within a supportive, privately owned consultancy where your ideas are valued. Diverse project portfolio with a strong pipeline of secured work providing long-term career stability. If you're interested, please contact Conner Richards at RGB Recruitment - .
Jul 30, 2026
Full time
Revit Technician (MEP) Location: Birmingham (Hybrid Working Available) Salary: Competitive + Benefits The Company An excellent opportunity has arisen for a Revit Technician to join the Birmingham office of a well-established, privately owned multi-disciplinary consultancy delivering integrated technical, engineering and development consultancy services across the UK. The business is recognised for providing a holistic approach to project delivery, bringing together multiple disciplines to support clients through every stage of the development lifecycle. Working closely with developers, infrastructure providers, local authorities and private sector clients, they deliver coordinated solutions from initial feasibility and planning through to detailed design, construction and project completion. Their Building Services team plays a key role in delivering innovative, energy-efficient Mechanical and Electrical design solutions across a diverse portfolio of projects, including residential, commercial, education, industrial, regeneration and mixed-use developments. Joining the Birmingham office, you'll work within a collaborative multidisciplinary environment where engineers, technicians and consultants work together to deliver complex projects across the UK. As a privately owned consultancy, they offer the flexibility and autonomy often found in a smaller business while providing the opportunity to work on large-scale, high-profile developments. With continued growth across multiple sectors and regions, there are excellent opportunities for career progression and long-term development. The Role As a Revit Technician, you'll support the delivery of coordinated Mechanical and Electrical building services designs from concept through to construction. Working alongside experienced engineers and wider design teams, you'll produce high-quality BIM models, coordinate services using the latest software and contribute to the successful delivery of a wide variety of projects. Responsibilities Produce accurate 3D MEP models using Autodesk Revit. Create coordinated Mechanical and Electrical building services drawings throughout all project stages. Carry out model coordination and clash detection using Revit and Navisworks. Work closely with Mechanical and Electrical Engineers to develop coordinated design solutions. Participate in BIM coordination meetings and resolve design clashes. Assist with model reviews, audits and quality assurance procedures. Prepare drawings and models for design reviews, construction and project handover. Ensure BIM deliverables comply with project standards and client requirements. Liaise with clients, contractors, architects and external consultants throughout project delivery. Support the continuous development of BIM processes and modelling standards. Requirements Previous experience as a Revit Technician within a Building Services or MEP consultancy. Strong knowledge of Autodesk Revit for MEP modelling. Experience producing coordinated Mechanical and Electrical services models. Understanding of clash detection and model coordination using Navisworks. Knowledge of BIM standards and collaborative workflows. Experience with COBie or an understanding of COBie data requirements would be advantageous. Excellent attention to detail and organisational skills. Ability to manage multiple projects and deadlines. What's on Offer Join a leading multi-disciplinary consultancy delivering integrated consultancy services on major development and infrastructure projects across the UK. Work within a collaborative Birmingham office alongside experienced engineers, technicians and consultants from multiple disciplines. Opportunity to work closely with major developers, infrastructure providers and private sector clients on complex, high-profile schemes. Exposure to projects from early concept and planning through to construction and completion. Hybrid and flexible working arrangements. Clear career progression with a strong promote-from-within culture. Ongoing training, CPD and professional development opportunities. Genuine autonomy within a supportive, privately owned consultancy where your ideas are valued. Diverse project portfolio with a strong pipeline of secured work providing long-term career stability. If you're interested, please contact Conner Richards at RGB Recruitment - .
We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day-to-day garage operations at M D Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands-on leadership role combining reception, customer service, sales, and operational management within a busy garage environment. You will play a key role in driving customer satisfaction, improving processes, maximising revenue, and ensuring the smooth and efficient running of the garage. Working Environment We offer a friendly, relaxed, and supportive workplace where teamwork, trust, and quality are valued. You will work alongside experienced technicians in a well-run workshop where customer satisfaction and workmanship come first. Working hours: Monday-Friday 08:00-17:00, with optional overtime/Saturdays (if applicable). Key Responsibilities Reception & Customer Experience First point of contact for customers - in person, by phone, and via email Manage front desk operations, bookings, vehicle drop-offs, and collections Deliver a professional, friendly, and efficient customer experience Keep customers fully informed on progress, costs, and completion times Sales, Upselling & Cross-Selling Identify and deliver upsell and cross-sell opportunities on services and products Clearly explain recommended work, service options, and costs Convert enquiries into confirmed bookings and maximise workshop utilisation Customer Satisfaction & Relationship Management Take ownership of customer satisfaction, retention, and feedback Handle customer concerns and complaints professionally and efficiently Encourage repeat business and positive online reviews Garage & Operational Management Oversee the daily operation of the garage and front-of-house Coordinate technicians and workshop staff to manage workload and priorities Ensure health & safety, quality, and professional standards are consistently met Monitor job progress, turnaround times, and quality of workmanship Warranty Claims & Aftercare Manage warranty claims, liaising with suppliers, manufacturers, and customers Ensure accurate documentation and timely resolution of warranty issues Oversee aftercare processes to maintain customer trust and satisfaction Innovation & Continuous Improvement Bring new ideas to improve efficiency, customer experience, and profitability Take ownership of implementing improvements and service standards Administration & Financial Control Maintain accurate job cards, customer records, and service histories Prepare invoices, process payments, and manage financial transactions Support stock control, parts ordering, and supplier relationships About You Motor trade experience is essential Minimum 5 years' proven experience as a Service Advisor, Garage Manager, or similar role Qualified/experienced vehicle technician Strong customer service and communication skills Confident in upselling and cross-selling services and products Organised, commercially aware, and comfortable managing a busy garage Proactive, solutions-focused, and confident introducing improvements MOT Tester qualification is an advantage but not essential What We Offer Competitive salary based on experience 22 days holiday + bank holidays Pension Bonus scheme About us At MD Autocare, we are recognised for quality workmanship, honest service, and consistently high customer ratings. Our reputation reflects years of reliable results and a commitment to putting customers first. We believe great service begins with a strong, valued team, and our customer reviews and repeat business reflect both our technical expertise and our colleagues' dedication. As we grow, we seek individuals who want more than just a job - a career environment where effort is recognised, development is encouraged, and teamwork is valued. Our Values Quality - Without Compromise We take pride in getting it right the first time, guided by high standards, attention to detail, and professional integrity. People First Respect and fairness are central to our culture, for both customers and colleagues. We listen, support, and treat everyone properly. Trust & Transparency We operate openly and honestly with customers and colleagues, prioritising clear communication and mutual respect. Continuous Improvement A Place Where You're Valued. We continually improve our skills, processes, and workplace, because growth is a shared goal. We recognise hard work, reliability, and craftsmanship, and ensure everyone feels appreciated. Job Security & Stability As a well-established, highly rated business, we provide a stable work environment with consistent demand and long-term opportunities. Supportive Team Culture You will work with experienced professionals who respect one another, share knowledge, and collaborate when it matters most. Development & Progression We support on-the-job learning and career progression, whether you want to deepen your technical expertise or take on more responsibility. Pride in Your Work Our high customer satisfaction scores mean you can take pride in your work, knowing it makes a difference and is genuinely appreciated. Workplace Respect We believe in fair treatment, clear expectations, and a positive workplace where people enjoy coming to work. Why Join MD Autocare Join a business with excellent customer ratings and a strong reputation Stable, long-term role within an established and growing business Friendly, supportive team culture Ongoing training and development opportunities REF-229968
Jul 30, 2026
Full time
We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day-to-day garage operations at M D Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands-on leadership role combining reception, customer service, sales, and operational management within a busy garage environment. You will play a key role in driving customer satisfaction, improving processes, maximising revenue, and ensuring the smooth and efficient running of the garage. Working Environment We offer a friendly, relaxed, and supportive workplace where teamwork, trust, and quality are valued. You will work alongside experienced technicians in a well-run workshop where customer satisfaction and workmanship come first. Working hours: Monday-Friday 08:00-17:00, with optional overtime/Saturdays (if applicable). Key Responsibilities Reception & Customer Experience First point of contact for customers - in person, by phone, and via email Manage front desk operations, bookings, vehicle drop-offs, and collections Deliver a professional, friendly, and efficient customer experience Keep customers fully informed on progress, costs, and completion times Sales, Upselling & Cross-Selling Identify and deliver upsell and cross-sell opportunities on services and products Clearly explain recommended work, service options, and costs Convert enquiries into confirmed bookings and maximise workshop utilisation Customer Satisfaction & Relationship Management Take ownership of customer satisfaction, retention, and feedback Handle customer concerns and complaints professionally and efficiently Encourage repeat business and positive online reviews Garage & Operational Management Oversee the daily operation of the garage and front-of-house Coordinate technicians and workshop staff to manage workload and priorities Ensure health & safety, quality, and professional standards are consistently met Monitor job progress, turnaround times, and quality of workmanship Warranty Claims & Aftercare Manage warranty claims, liaising with suppliers, manufacturers, and customers Ensure accurate documentation and timely resolution of warranty issues Oversee aftercare processes to maintain customer trust and satisfaction Innovation & Continuous Improvement Bring new ideas to improve efficiency, customer experience, and profitability Take ownership of implementing improvements and service standards Administration & Financial Control Maintain accurate job cards, customer records, and service histories Prepare invoices, process payments, and manage financial transactions Support stock control, parts ordering, and supplier relationships About You Motor trade experience is essential Minimum 5 years' proven experience as a Service Advisor, Garage Manager, or similar role Qualified/experienced vehicle technician Strong customer service and communication skills Confident in upselling and cross-selling services and products Organised, commercially aware, and comfortable managing a busy garage Proactive, solutions-focused, and confident introducing improvements MOT Tester qualification is an advantage but not essential What We Offer Competitive salary based on experience 22 days holiday + bank holidays Pension Bonus scheme About us At MD Autocare, we are recognised for quality workmanship, honest service, and consistently high customer ratings. Our reputation reflects years of reliable results and a commitment to putting customers first. We believe great service begins with a strong, valued team, and our customer reviews and repeat business reflect both our technical expertise and our colleagues' dedication. As we grow, we seek individuals who want more than just a job - a career environment where effort is recognised, development is encouraged, and teamwork is valued. Our Values Quality - Without Compromise We take pride in getting it right the first time, guided by high standards, attention to detail, and professional integrity. People First Respect and fairness are central to our culture, for both customers and colleagues. We listen, support, and treat everyone properly. Trust & Transparency We operate openly and honestly with customers and colleagues, prioritising clear communication and mutual respect. Continuous Improvement A Place Where You're Valued. We continually improve our skills, processes, and workplace, because growth is a shared goal. We recognise hard work, reliability, and craftsmanship, and ensure everyone feels appreciated. Job Security & Stability As a well-established, highly rated business, we provide a stable work environment with consistent demand and long-term opportunities. Supportive Team Culture You will work with experienced professionals who respect one another, share knowledge, and collaborate when it matters most. Development & Progression We support on-the-job learning and career progression, whether you want to deepen your technical expertise or take on more responsibility. Pride in Your Work Our high customer satisfaction scores mean you can take pride in your work, knowing it makes a difference and is genuinely appreciated. Workplace Respect We believe in fair treatment, clear expectations, and a positive workplace where people enjoy coming to work. Why Join MD Autocare Join a business with excellent customer ratings and a strong reputation Stable, long-term role within an established and growing business Friendly, supportive team culture Ongoing training and development opportunities REF-229968
Field Service Engineer EPoS & IT Support Looking for people based in: Newry, Lurgan, Banbridge, Portadown, Armagh Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutions from helpdesk to rapid on-site response. We proudly support some of the UK s most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What s in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities Full uniform and tools provided Ongoing training and development Opportunity to work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Belfast region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. You will take ownership of your calls, working efficiently to resolve issues and minimise downtime for customers, acting as a trusted technical expert and company ambassador. What You ll Be Doing - Installing, maintaining, and repairing EPoS and IT hardware - Carrying out proactive and scheduled maintenance visits - Diagnosing faults and delivering fast, effective fixes - Providing basic user guidance and support when required - Delivering consistently high levels of customer service What We re Looking For: - Experience in a field-based engineering role (EPoS, IT, or similar) - Background in Retail, Hospitality, or Leisure environments preferred - Strong fault-finding and problem-solving skills - Confident communication skills with a customer-focused approach - Comfortable using Microsoft Office and learning new systems Why Join Barron McCann? We are known for our service excellence, and that starts with our people. You will be joining a supportive and professional team where your skills are valued, your development is encouraged, and your contribution makes a real impact every day. If you are a hands-on engineer who enjoys working independently, solving problems, and delivering great service, we would love to hear from you. Due to the nature of this role, it is essential that applicants have a full UK driver s license.
Jul 30, 2026
Full time
Field Service Engineer EPoS & IT Support Looking for people based in: Newry, Lurgan, Banbridge, Portadown, Armagh Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutions from helpdesk to rapid on-site response. We proudly support some of the UK s most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What s in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities Full uniform and tools provided Ongoing training and development Opportunity to work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Belfast region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. You will take ownership of your calls, working efficiently to resolve issues and minimise downtime for customers, acting as a trusted technical expert and company ambassador. What You ll Be Doing - Installing, maintaining, and repairing EPoS and IT hardware - Carrying out proactive and scheduled maintenance visits - Diagnosing faults and delivering fast, effective fixes - Providing basic user guidance and support when required - Delivering consistently high levels of customer service What We re Looking For: - Experience in a field-based engineering role (EPoS, IT, or similar) - Background in Retail, Hospitality, or Leisure environments preferred - Strong fault-finding and problem-solving skills - Confident communication skills with a customer-focused approach - Comfortable using Microsoft Office and learning new systems Why Join Barron McCann? We are known for our service excellence, and that starts with our people. You will be joining a supportive and professional team where your skills are valued, your development is encouraged, and your contribution makes a real impact every day. If you are a hands-on engineer who enjoys working independently, solving problems, and delivering great service, we would love to hear from you. Due to the nature of this role, it is essential that applicants have a full UK driver s license.
Join Our Client as a Temporary IT Technician! Are you passionate about technology and eager to support users in a dynamic hybrid work environment? Our client is seeking a Temporary IT Technician to provide essential technical support and ensure a smooth experience for employees using Microsoft 365 and other collaboration tools. Position: Temporary IT Technician Contract Length: 3-6 months Working Pattern: Full Time (Hybrid - 3 days in the office, 2 from home) Location: Newcastle City Centre (No parking available due to location) Hourly Rate: 14.00 paid on a weekly basis through OA Start Date: ASAP Key Responsibilities: As the first point of contact for technical issues, you will: M365 User Administration: Manage user accounts, reset passwords, and oversee distribution groups and shared mailboxes. First-Line Support: Diagnose and resolve IT requests through our ticketing system, escalating more complex issues to our third-party support. Device Enrolment & Setup: Provision new corporate laptops and deploy Android phones to remote staff using Microsoft Intune and Windows Autopilot. Collaboration Tool Support: Troubleshoot access permissions and sync issues in Microsoft Teams and SharePoint. Endpoint Security: Monitor user devices to ensure compliance with security policies using Microsoft Defender and Sophos. Documentation & Training: Provide guidance to non-technical users on maximising M365 tools and maintain clear IT ticket logs. Person Specification: Essential Criteria: Basic experience troubleshooting Windows 10/11 operating systems. Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre. Excellent customer service and communication skills. Desirable Criteria: Microsoft Certified: Endpoint Administrator Associate (MD-102) or Microsoft 365 Certified: Fundamentals (MS-900). Experience in a service desk environment using ticketing software. Knowledge of Microsoft Entra ID, Microsoft Intune, and video conferencing platforms like Zoom. Why Join Us? Enjoy a range of fantastic perks while working with Office Angels, including: Discount Vouchers: Exclusive savings on a variety of high-street brands. Eye Care Vouchers: Supporting your vision and well-being. Pension Scheme Option: Invest in your future with employer contributions. 28 Days Paid Annual Leave: Accrued weekly for those well-deserved breaks. If you're a patient, analytical problem-solver with a strong interest in cloud technology, we want to hear from you! Don't miss this opportunity to enhance your skills and contribute to a vibrant work environment. Apply Now! If you are excited about this opportunity and meet the qualifications, please send your CV to us today. We can't wait to meet you and discuss how you can play a key role in supporting our client's IT operations! If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 30, 2026
Seasonal
Join Our Client as a Temporary IT Technician! Are you passionate about technology and eager to support users in a dynamic hybrid work environment? Our client is seeking a Temporary IT Technician to provide essential technical support and ensure a smooth experience for employees using Microsoft 365 and other collaboration tools. Position: Temporary IT Technician Contract Length: 3-6 months Working Pattern: Full Time (Hybrid - 3 days in the office, 2 from home) Location: Newcastle City Centre (No parking available due to location) Hourly Rate: 14.00 paid on a weekly basis through OA Start Date: ASAP Key Responsibilities: As the first point of contact for technical issues, you will: M365 User Administration: Manage user accounts, reset passwords, and oversee distribution groups and shared mailboxes. First-Line Support: Diagnose and resolve IT requests through our ticketing system, escalating more complex issues to our third-party support. Device Enrolment & Setup: Provision new corporate laptops and deploy Android phones to remote staff using Microsoft Intune and Windows Autopilot. Collaboration Tool Support: Troubleshoot access permissions and sync issues in Microsoft Teams and SharePoint. Endpoint Security: Monitor user devices to ensure compliance with security policies using Microsoft Defender and Sophos. Documentation & Training: Provide guidance to non-technical users on maximising M365 tools and maintain clear IT ticket logs. Person Specification: Essential Criteria: Basic experience troubleshooting Windows 10/11 operating systems. Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre. Excellent customer service and communication skills. Desirable Criteria: Microsoft Certified: Endpoint Administrator Associate (MD-102) or Microsoft 365 Certified: Fundamentals (MS-900). Experience in a service desk environment using ticketing software. Knowledge of Microsoft Entra ID, Microsoft Intune, and video conferencing platforms like Zoom. Why Join Us? Enjoy a range of fantastic perks while working with Office Angels, including: Discount Vouchers: Exclusive savings on a variety of high-street brands. Eye Care Vouchers: Supporting your vision and well-being. Pension Scheme Option: Invest in your future with employer contributions. 28 Days Paid Annual Leave: Accrued weekly for those well-deserved breaks. If you're a patient, analytical problem-solver with a strong interest in cloud technology, we want to hear from you! Don't miss this opportunity to enhance your skills and contribute to a vibrant work environment. Apply Now! If you are excited about this opportunity and meet the qualifications, please send your CV to us today. We can't wait to meet you and discuss how you can play a key role in supporting our client's IT operations! If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
1st Line IT Support Technician Location: Boroughbridge, North Yorkshire Salary: 25,000 - 28,000 Hours: Monday to Friday, 9:00am - 5:00pm (40 hours per week) Looking for your next step in IT Support? An established and growing business in Boroughbridge, North Yorkshire , is looking to welcome a 1st Line IT Support Technician to its internal IT team. Offering a salary of 25,000 - 28,000 and Monday to Friday hours of 9:00am - 5:00pm (40 hours per week) , this is an excellent opportunity to develop your technical skills within a supportive and forward-thinking IT environment. This is far more than a traditional helpdesk role. You'll provide first-line support to users across the business while gaining hands-on exposure to infrastructure, networking, virtualisation and security technologies. Working alongside experienced IT professionals, you'll have the opportunity to develop your technical skills and build a long-term career within a supportive environment. What you'll be doing Providing 1st Line IT support to users across the business, with opportunities to assist on 2nd Line support issues Diagnosing and resolving hardware, software and user account issues Supporting Windows 11 desktops and laptops Assisting with Windows Server and Hyper-V administration Supporting networking infrastructure and Wi-Fi connectivity Helping maintain SonicWall firewalls and endpoint security solutions Supporting Android tablets, CCTV, access control and time and attendance systems Assisting with IT infrastructure maintenance and continuous improvement projects Delivering excellent face-to-face and remote customer support What we're looking for We're looking for someone with previous experience in an IT support environment who enjoys solving problems and delivering excellent customer service. Ideally, you'll have exposure to: Windows 11 Windows Server Hyper-V Networking fundamentals Hardware support and troubleshooting General IT infrastructure Endpoint security solutions Experience with SonicWall firewalls, CCTV or access control systems would be beneficial but isn't essential, as training and development will be provided. What's on offer? Excellent opportunities to develop into Infrastructure and 2nd Line Support Exposure to a broad and varied IT environment Supportive team with ongoing training and development 30 days holiday (inclusive of Bank Holidays) Healthcare benefit On-site parking Long-term career progression within an established business If you're looking to develop your IT career in a role that offers genuine technical variety and excellent learning opportunities, we'd love to hear from you.
Jul 30, 2026
Full time
1st Line IT Support Technician Location: Boroughbridge, North Yorkshire Salary: 25,000 - 28,000 Hours: Monday to Friday, 9:00am - 5:00pm (40 hours per week) Looking for your next step in IT Support? An established and growing business in Boroughbridge, North Yorkshire , is looking to welcome a 1st Line IT Support Technician to its internal IT team. Offering a salary of 25,000 - 28,000 and Monday to Friday hours of 9:00am - 5:00pm (40 hours per week) , this is an excellent opportunity to develop your technical skills within a supportive and forward-thinking IT environment. This is far more than a traditional helpdesk role. You'll provide first-line support to users across the business while gaining hands-on exposure to infrastructure, networking, virtualisation and security technologies. Working alongside experienced IT professionals, you'll have the opportunity to develop your technical skills and build a long-term career within a supportive environment. What you'll be doing Providing 1st Line IT support to users across the business, with opportunities to assist on 2nd Line support issues Diagnosing and resolving hardware, software and user account issues Supporting Windows 11 desktops and laptops Assisting with Windows Server and Hyper-V administration Supporting networking infrastructure and Wi-Fi connectivity Helping maintain SonicWall firewalls and endpoint security solutions Supporting Android tablets, CCTV, access control and time and attendance systems Assisting with IT infrastructure maintenance and continuous improvement projects Delivering excellent face-to-face and remote customer support What we're looking for We're looking for someone with previous experience in an IT support environment who enjoys solving problems and delivering excellent customer service. Ideally, you'll have exposure to: Windows 11 Windows Server Hyper-V Networking fundamentals Hardware support and troubleshooting General IT infrastructure Endpoint security solutions Experience with SonicWall firewalls, CCTV or access control systems would be beneficial but isn't essential, as training and development will be provided. What's on offer? Excellent opportunities to develop into Infrastructure and 2nd Line Support Exposure to a broad and varied IT environment Supportive team with ongoing training and development 30 days holiday (inclusive of Bank Holidays) Healthcare benefit On-site parking Long-term career progression within an established business If you're looking to develop your IT career in a role that offers genuine technical variety and excellent learning opportunities, we'd love to hear from you.
Centre Co-ordinator (Front Desk) Birmingham - B6 4BE 13.81 per hour 3-Month Contract (with potential for extension) Monday - Friday, 7:30am - 4:00pm Overtime available on Saturdays Full UK Driving Licence is required for this role Tate have partnered with a large organisation within the automotive industry to recruit for a Centre Co-ordinator to join their busy service centre in Birmingham. This is a fantastic opportunity to work in a fast-paced, customer-facing environment where you'll be the first point of contact for customers visiting the branch. Key Responsibilities Welcome customers and provide a professional, friendly service Check vehicles in using an iPad-based system Manage daily bookings and workflow schedules Liaise with technicians and keep customers informed throughout their visit Handle customer enquiries promptly and professionally Process customer payments accurately About You Has excellent customer service and communication skills Enjoys working in a busy, customer-facing environment Is comfortable using technology, including tablets and digital systems Has strong organisational skills and attention to detail Can manage multiple tasks while maintaining a high level of service Previous administration or reception experience would be beneficial If you're passionate about delivering outstanding customer service and are looking for your next opportunity, please apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jul 30, 2026
Seasonal
Centre Co-ordinator (Front Desk) Birmingham - B6 4BE 13.81 per hour 3-Month Contract (with potential for extension) Monday - Friday, 7:30am - 4:00pm Overtime available on Saturdays Full UK Driving Licence is required for this role Tate have partnered with a large organisation within the automotive industry to recruit for a Centre Co-ordinator to join their busy service centre in Birmingham. This is a fantastic opportunity to work in a fast-paced, customer-facing environment where you'll be the first point of contact for customers visiting the branch. Key Responsibilities Welcome customers and provide a professional, friendly service Check vehicles in using an iPad-based system Manage daily bookings and workflow schedules Liaise with technicians and keep customers informed throughout their visit Handle customer enquiries promptly and professionally Process customer payments accurately About You Has excellent customer service and communication skills Enjoys working in a busy, customer-facing environment Is comfortable using technology, including tablets and digital systems Has strong organisational skills and attention to detail Can manage multiple tasks while maintaining a high level of service Previous administration or reception experience would be beneficial If you're passionate about delivering outstanding customer service and are looking for your next opportunity, please apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
If you enjoy solving problems, building relationships with customers and want to join a business where you'll genuinely develop your technical skills, this is worth a look. This is a 1st Line Support Technician opportunity with a growing managed cloud services provider that supports SMEs across a wide range of Microsoft technologies. The business has built a reputation for delivering responsive, personable support and is continuing to invest in its people as it grows. You'll be the first person customers speak to when they need help, taking ownership of support requests from start to finish rather than simply logging tickets and passing them on. You'll work closely with experienced colleagues, learn new technologies and have clear opportunities to progress your career within the business. 1st Line Support Technician Redhill 30,000 - 32,000 Fully onsite The role You'll be supporting a variety of customers, troubleshooting day-to-day technical issues, keeping customers updated throughout the resolution process and escalating more complex problems when needed. Alongside the day-to-day support work, you'll contribute to improving internal documentation, knowledge sharing and service desk processes as the team continues to grow. You'll gain exposure to technologies including Microsoft Windows, Microsoft 365, networking, virtualisation, backup solutions and hosted desktop environments, giving you plenty of opportunity to broaden your technical knowledge. What you'll be doing Supporting Microsoft Windows and Microsoft 365. Working within a ticketing or IT service management system. Troubleshooting first-line technical issues. Communicating confidently with customers over the phone and by email. Managing multiple priorities while remaining organised and calm. Experience with networking, virtualisation or backup technologies would be useful, but it's not essential. Just as important is your attitude. They're looking for someone who enjoys learning, works well with others and wants to continue building a long-term career in technical support. Benefits Performance-related bonus of up to 5%. 22 days' holiday, increasing with service to 25 days. Company laptop. Ongoing internal and external training. Free pub lunch every Friday. Regular team socials. Genuine opportunities to progress your career as the business continues to grow. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jul 30, 2026
Full time
If you enjoy solving problems, building relationships with customers and want to join a business where you'll genuinely develop your technical skills, this is worth a look. This is a 1st Line Support Technician opportunity with a growing managed cloud services provider that supports SMEs across a wide range of Microsoft technologies. The business has built a reputation for delivering responsive, personable support and is continuing to invest in its people as it grows. You'll be the first person customers speak to when they need help, taking ownership of support requests from start to finish rather than simply logging tickets and passing them on. You'll work closely with experienced colleagues, learn new technologies and have clear opportunities to progress your career within the business. 1st Line Support Technician Redhill 30,000 - 32,000 Fully onsite The role You'll be supporting a variety of customers, troubleshooting day-to-day technical issues, keeping customers updated throughout the resolution process and escalating more complex problems when needed. Alongside the day-to-day support work, you'll contribute to improving internal documentation, knowledge sharing and service desk processes as the team continues to grow. You'll gain exposure to technologies including Microsoft Windows, Microsoft 365, networking, virtualisation, backup solutions and hosted desktop environments, giving you plenty of opportunity to broaden your technical knowledge. What you'll be doing Supporting Microsoft Windows and Microsoft 365. Working within a ticketing or IT service management system. Troubleshooting first-line technical issues. Communicating confidently with customers over the phone and by email. Managing multiple priorities while remaining organised and calm. Experience with networking, virtualisation or backup technologies would be useful, but it's not essential. Just as important is your attitude. They're looking for someone who enjoys learning, works well with others and wants to continue building a long-term career in technical support. Benefits Performance-related bonus of up to 5%. 22 days' holiday, increasing with service to 25 days. Company laptop. Ongoing internal and external training. Free pub lunch every Friday. Regular team socials. Genuine opportunities to progress your career as the business continues to grow. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
IT Technician Fully onsite We are currently recruiting for an experienced IT Technician to join a busy and supportive IT team within a well-established educational environment. Working closely with the IT Manager, you will play a key role in ensuring the school's technology infrastructure and digital services operate efficiently, providing exceptional support to staff and students while helping to maintain a secure and reliable IT environment. Key Responsibilities Provide high-quality 1st and 2nd line IT support across the school. Work alongside the IT Manager to ensure all IT systems and digital services remain available and secure. Administer Microsoft 365 services and support end users. Manage Active Directory (Azure and on-premises), Group Policy and AD Federation Services. Support Microsoft Teams and SharePoint within a classroom environment. Deploy and manage devices using SCCM, Intune and Windows Autopilot. Support VMware virtual server infrastructure. Maintain Windows Server and desktop operating systems. Assist with data protection, cyber security and safeguarding compliance. Produce and maintain clear technical documentation and user guides. Keep up to date with emerging technologies and developments within the education sector. Skills & Experience We're looking for someone who has: Previous experience in a Senior IT Technician or similar IT Support role. Excellent customer service and communication skills. Strong Microsoft 365 administration experience. Experience with Azure Active Directory and on-premises Active Directory. Knowledge of Microsoft Teams and SharePoint administration. Experience with SCCM, Intune and Windows Autopilot. VMware virtualisation experience. Good understanding of Windows Server and Windows desktop operating systems. Strong awareness of cyber security and data protection best practices. The ability to create and maintain high-quality technical documentation. Fluent written and spoken English. IT Technician Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jul 30, 2026
Full time
IT Technician Fully onsite We are currently recruiting for an experienced IT Technician to join a busy and supportive IT team within a well-established educational environment. Working closely with the IT Manager, you will play a key role in ensuring the school's technology infrastructure and digital services operate efficiently, providing exceptional support to staff and students while helping to maintain a secure and reliable IT environment. Key Responsibilities Provide high-quality 1st and 2nd line IT support across the school. Work alongside the IT Manager to ensure all IT systems and digital services remain available and secure. Administer Microsoft 365 services and support end users. Manage Active Directory (Azure and on-premises), Group Policy and AD Federation Services. Support Microsoft Teams and SharePoint within a classroom environment. Deploy and manage devices using SCCM, Intune and Windows Autopilot. Support VMware virtual server infrastructure. Maintain Windows Server and desktop operating systems. Assist with data protection, cyber security and safeguarding compliance. Produce and maintain clear technical documentation and user guides. Keep up to date with emerging technologies and developments within the education sector. Skills & Experience We're looking for someone who has: Previous experience in a Senior IT Technician or similar IT Support role. Excellent customer service and communication skills. Strong Microsoft 365 administration experience. Experience with Azure Active Directory and on-premises Active Directory. Knowledge of Microsoft Teams and SharePoint administration. Experience with SCCM, Intune and Windows Autopilot. VMware virtualisation experience. Good understanding of Windows Server and Windows desktop operating systems. Strong awareness of cyber security and data protection best practices. The ability to create and maintain high-quality technical documentation. Fluent written and spoken English. IT Technician Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Technician (1st & 2nd Line) 28,000- 35,000 On-Site 5 Days (Near Colchester) This is an excellent opportunity for an experienced 1st & 2nd Line IT Technician looking to broaden their technical exposure and take the next step in their career. Joining a growing organisation, you'll play a key role in supporting users, maintaining critical systems, and developing your skills across Microsoft cloud technologies and business applications. Please note, this role is based on site 5-days near Colchester. Key Requirements Provide 1st and 2nd line support for hardware, software and user issues Act as a first point of contact for IT incidents and service requests Support and administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive Assist with Azure/Entra ID user administration, permissions and access management Manage and resolve tickets in line with agreed service levels Deliver excellent customer service and clear communication to end users Work collaboratively with the wider IT team to resolve technical issues and improve service delivery Key Experience Previous experience in a 1st and/or 2nd Line IT Support role Experience supporting Microsoft 365 environments Knowledge of Azure and Entra ID administration Experience working with service desk or ITSM ticketing systems Strong troubleshooting skills across hardware, software and remote support environments Familiarity with Intune, SCCM or similar endpoint management tools Experience supporting Microsoft Dynamics 365 CRM would be advantageous Understanding of ITIL principles or an ITIL certification would be beneficial Strong communication skills with the ability to build effective relationships with users across the business Apply Now!
Jul 30, 2026
Full time
IT Technician (1st & 2nd Line) 28,000- 35,000 On-Site 5 Days (Near Colchester) This is an excellent opportunity for an experienced 1st & 2nd Line IT Technician looking to broaden their technical exposure and take the next step in their career. Joining a growing organisation, you'll play a key role in supporting users, maintaining critical systems, and developing your skills across Microsoft cloud technologies and business applications. Please note, this role is based on site 5-days near Colchester. Key Requirements Provide 1st and 2nd line support for hardware, software and user issues Act as a first point of contact for IT incidents and service requests Support and administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive Assist with Azure/Entra ID user administration, permissions and access management Manage and resolve tickets in line with agreed service levels Deliver excellent customer service and clear communication to end users Work collaboratively with the wider IT team to resolve technical issues and improve service delivery Key Experience Previous experience in a 1st and/or 2nd Line IT Support role Experience supporting Microsoft 365 environments Knowledge of Azure and Entra ID administration Experience working with service desk or ITSM ticketing systems Strong troubleshooting skills across hardware, software and remote support environments Familiarity with Intune, SCCM or similar endpoint management tools Experience supporting Microsoft Dynamics 365 CRM would be advantageous Understanding of ITIL principles or an ITIL certification would be beneficial Strong communication skills with the ability to build effective relationships with users across the business Apply Now!
Your new company This is an ambitious and expanding multi-academy trust that is passionate about delivering high-quality education and supporting the development of every member of its community. With a culture built on collaboration, support and continuous improvement, the trust provides an environment where staff are empowered to innovate, develop professionally and make a lasting impact. Joining the organisation means becoming part of a forward-thinking team that values teamwork, wellbeing and excellence. With exciting plans for future growth and a commitment to investing in people, this is a fantastic opportunity for individuals looking to develop their career within a supportive and purpose-driven educational environment. You will become an integral part of the already well-established, but developing IT team and have the opportunity to grow with the organisation. Your new role As an IT Technician reporting to the IT Manager, you will play a key role in supporting the day-to-day technology operations across a group of schools within a growing and collaborative multi-academy trust. Working closely with staff, pupils and the wider IT team, you will provide first and second-line technical support, helping to ensure that IT systems, devices and infrastructure remain reliable, secure and effective in supporting teaching and learning, as well as supporting ongoing IT projects. This is a varied and rewarding role where no two days are the same. You will be responsible for troubleshooting hardware and software issues, supporting Microsoft 365 applications, maintaining laptops, desktops and classroom technology, assisting with network and wireless connectivity, and contributing to IT projects across multiple sites. The successful candidate will enjoy building positive relationships, delivering excellent customer service and playing an active part in the trust's continued investment in technology and digital innovation. The trust currently has 1 secondary school, plus 2 primaries, but with more joining next academic year, this is an exciting opportunity to lead on the IT provision across different sites, working closely with the IT Manager. Please note this role will be based across all sites in Liverpool. What you'll need to succeed In order to be successful, you will ideally have experienced providing IT support in a school, trust or college setting. You will have a strong working knowledge of Microsoft 365, troubleshooting of hardware and software and both a proactive approach and strong communication skills. As an IT Technician looking to take the next step in their career, you will have strong problem-solving skills, a willingness to learn and a collaborative approach to supporting users of all technical abilities. Please note, as this role will require travel to all 3, soon-to-be 4 sites, you must have your own vehicle and a valid UK licence. What you'll get in return In return, you will be paid a competitive salary of between 30,000 and 33,000 dependent on experience, and you will also receive an excellent benefits package and a local government pension scheme. This includes a holiday entitlement of 28 days (plus bank), an extra wellbeing day, access to CPD opportunities and to an employee assistance programme. You'll join a values-driven trust that is committed to staff development, wellbeing and continuous improvement. You'll benefit from exposure to a diverse range of technologies across multiple school environments, giving you the opportunity to broaden your technical expertise whilst contributing to an organisation dedicated to helping both staff and pupils flourish. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 30, 2026
Full time
Your new company This is an ambitious and expanding multi-academy trust that is passionate about delivering high-quality education and supporting the development of every member of its community. With a culture built on collaboration, support and continuous improvement, the trust provides an environment where staff are empowered to innovate, develop professionally and make a lasting impact. Joining the organisation means becoming part of a forward-thinking team that values teamwork, wellbeing and excellence. With exciting plans for future growth and a commitment to investing in people, this is a fantastic opportunity for individuals looking to develop their career within a supportive and purpose-driven educational environment. You will become an integral part of the already well-established, but developing IT team and have the opportunity to grow with the organisation. Your new role As an IT Technician reporting to the IT Manager, you will play a key role in supporting the day-to-day technology operations across a group of schools within a growing and collaborative multi-academy trust. Working closely with staff, pupils and the wider IT team, you will provide first and second-line technical support, helping to ensure that IT systems, devices and infrastructure remain reliable, secure and effective in supporting teaching and learning, as well as supporting ongoing IT projects. This is a varied and rewarding role where no two days are the same. You will be responsible for troubleshooting hardware and software issues, supporting Microsoft 365 applications, maintaining laptops, desktops and classroom technology, assisting with network and wireless connectivity, and contributing to IT projects across multiple sites. The successful candidate will enjoy building positive relationships, delivering excellent customer service and playing an active part in the trust's continued investment in technology and digital innovation. The trust currently has 1 secondary school, plus 2 primaries, but with more joining next academic year, this is an exciting opportunity to lead on the IT provision across different sites, working closely with the IT Manager. Please note this role will be based across all sites in Liverpool. What you'll need to succeed In order to be successful, you will ideally have experienced providing IT support in a school, trust or college setting. You will have a strong working knowledge of Microsoft 365, troubleshooting of hardware and software and both a proactive approach and strong communication skills. As an IT Technician looking to take the next step in their career, you will have strong problem-solving skills, a willingness to learn and a collaborative approach to supporting users of all technical abilities. Please note, as this role will require travel to all 3, soon-to-be 4 sites, you must have your own vehicle and a valid UK licence. What you'll get in return In return, you will be paid a competitive salary of between 30,000 and 33,000 dependent on experience, and you will also receive an excellent benefits package and a local government pension scheme. This includes a holiday entitlement of 28 days (plus bank), an extra wellbeing day, access to CPD opportunities and to an employee assistance programme. You'll join a values-driven trust that is committed to staff development, wellbeing and continuous improvement. You'll benefit from exposure to a diverse range of technologies across multiple school environments, giving you the opportunity to broaden your technical expertise whilst contributing to an organisation dedicated to helping both staff and pupils flourish. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Wolviston Management Services
Stillington, County Durham
IT Support Technician County Durham Full-Time Permanent Wolviston Management Services is supporting our fantastic client in the recruitment of an IT Support Technician to join their growing team. An exciting opportunity has arisen for an IT professional to play a key role in supporting business-critical systems and users across the organisation. The Role As an IT Support Technician, you will provide first and second-line technical support, ensuring the smooth day-to-day operation of IT services across the business. This hands-on position will involve supporting users, maintaining end-user devices, assisting with system administration activities, and contributing to continuous improvement initiatives within the IT function. Working as part of a collaborative IT team, you will deliver a responsive and professional support service while helping to ensure systems remain secure, reliable, and fit for purpose. Key Responsibilities Provide first and second-line support for hardware, software, user access, and network-related issues. Log, prioritise, investigate, and resolve support tickets in line with agreed service levels. Configure, build, deploy, and maintain laptops, desktops, and mobile devices. Support employee onboarding and offboarding processes, including account creation, permissions management, and equipment allocation. Perform routine system maintenance, software updates, patching, and health checks. Diagnose and resolve connectivity issues relating to VPNs, Wi-Fi, printers, and network access. Escalate complex technical issues where appropriate, maintaining ownership through to resolution. Maintain accurate asset management records and equipment inventories. Assist with IT projects, system upgrades, and continuous improvement initiatives. Deliver excellent customer service to colleagues across the organisation. About You To be successful in this role, you will have: Previous experience within an IT support, service desk, or technical support environment. Good working knowledge of Windows 11, Microsoft 365, Active Directory, and basic networking concepts. Strong troubleshooting and problem-solving skills. The ability to manage multiple priorities and work effectively under pressure. Excellent communication and interpersonal skills. A proactive approach with a willingness to learn and develop new technical skills. Desirable Relevant IT qualifications or certifications, such as CompTIA, Microsoft certifications, or equivalent. Key Attributes We are looking for an individual who: Provides a responsive and customer-focused service. Takes ownership of issues and follows them through to completion. Works collaboratively and contributes positively to team objectives. Communicates clearly and professionally with stakeholders at all levels. Demonstrates initiative and a commitment to continuous improvement. Benefits 37.5-hour working week 25 days annual leave plus bank holidays Option to purchase up to 5 additional days' holiday Company pension with up to 8% employer contribution Life assurance Income protection insurance Save As You Earn (SAYE) share scheme Electric Vehicle scheme Cycle to Work scheme Volunteering day Ongoing training and development opportunities Hybrid working arrangements available
Jul 30, 2026
Full time
IT Support Technician County Durham Full-Time Permanent Wolviston Management Services is supporting our fantastic client in the recruitment of an IT Support Technician to join their growing team. An exciting opportunity has arisen for an IT professional to play a key role in supporting business-critical systems and users across the organisation. The Role As an IT Support Technician, you will provide first and second-line technical support, ensuring the smooth day-to-day operation of IT services across the business. This hands-on position will involve supporting users, maintaining end-user devices, assisting with system administration activities, and contributing to continuous improvement initiatives within the IT function. Working as part of a collaborative IT team, you will deliver a responsive and professional support service while helping to ensure systems remain secure, reliable, and fit for purpose. Key Responsibilities Provide first and second-line support for hardware, software, user access, and network-related issues. Log, prioritise, investigate, and resolve support tickets in line with agreed service levels. Configure, build, deploy, and maintain laptops, desktops, and mobile devices. Support employee onboarding and offboarding processes, including account creation, permissions management, and equipment allocation. Perform routine system maintenance, software updates, patching, and health checks. Diagnose and resolve connectivity issues relating to VPNs, Wi-Fi, printers, and network access. Escalate complex technical issues where appropriate, maintaining ownership through to resolution. Maintain accurate asset management records and equipment inventories. Assist with IT projects, system upgrades, and continuous improvement initiatives. Deliver excellent customer service to colleagues across the organisation. About You To be successful in this role, you will have: Previous experience within an IT support, service desk, or technical support environment. Good working knowledge of Windows 11, Microsoft 365, Active Directory, and basic networking concepts. Strong troubleshooting and problem-solving skills. The ability to manage multiple priorities and work effectively under pressure. Excellent communication and interpersonal skills. A proactive approach with a willingness to learn and develop new technical skills. Desirable Relevant IT qualifications or certifications, such as CompTIA, Microsoft certifications, or equivalent. Key Attributes We are looking for an individual who: Provides a responsive and customer-focused service. Takes ownership of issues and follows them through to completion. Works collaboratively and contributes positively to team objectives. Communicates clearly and professionally with stakeholders at all levels. Demonstrates initiative and a commitment to continuous improvement. Benefits 37.5-hour working week 25 days annual leave plus bank holidays Option to purchase up to 5 additional days' holiday Company pension with up to 8% employer contribution Life assurance Income protection insurance Save As You Earn (SAYE) share scheme Electric Vehicle scheme Cycle to Work scheme Volunteering day Ongoing training and development opportunities Hybrid working arrangements available
Connections Support Administrator Location: Castleford, WF10 Job Type: Full Time Contract: Temporary to Permanent Pay Rate: 13.86 per hour Start Date: August 2026 We are currently recruiting for a Connections Support Administrator to join our client's Connections team based in Castleford. This is a full-time, temporary to permanent opportunity for an organised and detail-oriented individual who enjoys working in a fast-paced administrative environment. The successful candidate will provide administrative and coordination support to the Connections team, ensuring customer applications are processed accurately, quotations are produced in line with company standards, and work is managed efficiently to meet regulatory and customer service requirements. Key Responsibilities Review incoming connection applications to ensure all required information has been received and identify any permits or easements required. Prepare and release schemes to Connection Technicians, providing an accurate overview to support customer requirement validation. Produce estimates for low-voltage connection works, including single properties and small developments, ensuring compliance with company procedures and industry standards. Process desktop requests relating to disconnections, diversions, unmetered supplies and street lighting. Prepare accurate quotations using the internal pricing system. Provide administrative support across the Connections team as required. Manage daily workloads to ensure service levels and regulatory obligations are achieved. Liaise with Connection Technicians and internal stakeholders to support the delivery of a high standard of customer service. Person Specification The ideal candidate will demonstrate: Previous experience within an administrative, coordination or customer support role. Strong organisational skills with the ability to manage multiple priorities. Excellent attention to detail and a high level of accuracy. Effective written and verbal communication skills. Good working knowledge of Microsoft Office applications. The ability to work independently as well as part of a team. Experience within the utilities or construction sector would be highly advantageous. For more informtion please contact Cathryn Smedley on (phone number removed).
Jul 30, 2026
Seasonal
Connections Support Administrator Location: Castleford, WF10 Job Type: Full Time Contract: Temporary to Permanent Pay Rate: 13.86 per hour Start Date: August 2026 We are currently recruiting for a Connections Support Administrator to join our client's Connections team based in Castleford. This is a full-time, temporary to permanent opportunity for an organised and detail-oriented individual who enjoys working in a fast-paced administrative environment. The successful candidate will provide administrative and coordination support to the Connections team, ensuring customer applications are processed accurately, quotations are produced in line with company standards, and work is managed efficiently to meet regulatory and customer service requirements. Key Responsibilities Review incoming connection applications to ensure all required information has been received and identify any permits or easements required. Prepare and release schemes to Connection Technicians, providing an accurate overview to support customer requirement validation. Produce estimates for low-voltage connection works, including single properties and small developments, ensuring compliance with company procedures and industry standards. Process desktop requests relating to disconnections, diversions, unmetered supplies and street lighting. Prepare accurate quotations using the internal pricing system. Provide administrative support across the Connections team as required. Manage daily workloads to ensure service levels and regulatory obligations are achieved. Liaise with Connection Technicians and internal stakeholders to support the delivery of a high standard of customer service. Person Specification The ideal candidate will demonstrate: Previous experience within an administrative, coordination or customer support role. Strong organisational skills with the ability to manage multiple priorities. Excellent attention to detail and a high level of accuracy. Effective written and verbal communication skills. Good working knowledge of Microsoft Office applications. The ability to work independently as well as part of a team. Experience within the utilities or construction sector would be highly advantageous. For more informtion please contact Cathryn Smedley on (phone number removed).
IT Technician Bridgend 28,000 - 31,000 + Development + Progression + Holidays + Pension 6-Month Fixed-Term Contract - Immediate Start Are you an IT Technician or IT Support professional looking to join a growing Managed Service Provider where you will provide essential on-site support within a secondary school environment? Brilliant opportunity on offer to develop your technical experience while supporting a wide range of computer hardware, software, network systems and digital learning platforms within a busy educational environment. This growing Managed Service Provider delivers technical support to schools and educational organisations. Due to continued growth, they are now looking for a proactive Secondary School IT Technician to provide on-site support at a school in the Bridgend area. In this role, you will provide first-line technical support, diagnose hardware, software and network issues, manage helpdesk tickets and configure IT equipment. You will also support Windows, Mac and Chrome operating systems alongside Office 365, Google Workspace and mobile-device-management platforms. This is an ideal opportunity for an IT enthusiast with strong problem-solving and customer-service skills looking to develop their career within a growing technology business that can offer further opportunities. THE ROLE: Providing first-line support for hardware, software and network-related issues Managing helpdesk tickets and completing tasks within agreed SLA timeframes Building, configuring and installing PCs, laptops and software applications Supporting Windows, Mac and Chrome operating systems, Office 365 and Google Workspace Troubleshooting printers, scanners, photocopiers, audiovisual equipment and Wi-Fi networks Supporting mobile devices through Microsoft Intune, Google Workspace for Education and the Hwb Digital Learning Platform THE PERSON: IT qualification at Level 2 or five GCSEs at grades A-C, or equivalent Experience providing IT support or a strong interest in developing within the IT sector Familiarity with hardware, software and basic network troubleshooting Highly organised with strong problem-solving and workload-management skills Comfortable working independently while being supported by the wider Cardiff-based team Customer-focused with a professional and approachable manner Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jul 30, 2026
Full time
IT Technician Bridgend 28,000 - 31,000 + Development + Progression + Holidays + Pension 6-Month Fixed-Term Contract - Immediate Start Are you an IT Technician or IT Support professional looking to join a growing Managed Service Provider where you will provide essential on-site support within a secondary school environment? Brilliant opportunity on offer to develop your technical experience while supporting a wide range of computer hardware, software, network systems and digital learning platforms within a busy educational environment. This growing Managed Service Provider delivers technical support to schools and educational organisations. Due to continued growth, they are now looking for a proactive Secondary School IT Technician to provide on-site support at a school in the Bridgend area. In this role, you will provide first-line technical support, diagnose hardware, software and network issues, manage helpdesk tickets and configure IT equipment. You will also support Windows, Mac and Chrome operating systems alongside Office 365, Google Workspace and mobile-device-management platforms. This is an ideal opportunity for an IT enthusiast with strong problem-solving and customer-service skills looking to develop their career within a growing technology business that can offer further opportunities. THE ROLE: Providing first-line support for hardware, software and network-related issues Managing helpdesk tickets and completing tasks within agreed SLA timeframes Building, configuring and installing PCs, laptops and software applications Supporting Windows, Mac and Chrome operating systems, Office 365 and Google Workspace Troubleshooting printers, scanners, photocopiers, audiovisual equipment and Wi-Fi networks Supporting mobile devices through Microsoft Intune, Google Workspace for Education and the Hwb Digital Learning Platform THE PERSON: IT qualification at Level 2 or five GCSEs at grades A-C, or equivalent Experience providing IT support or a strong interest in developing within the IT sector Familiarity with hardware, software and basic network troubleshooting Highly organised with strong problem-solving and workload-management skills Comfortable working independently while being supported by the wider Cardiff-based team Customer-focused with a professional and approachable manner Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: Entry Level IT Support Engineer - IT in Primary Schools Location: Watford (Hertfordshire) Salary: 24K - 29K dependent on experience, knowledge and skills Job type: Full Time / Permanent Please note - Reliable access to a vehicle is essential to be eligible for consideration in this field-based support role. You will be required to travel to sites primarily in the South West Herts area. About Con Ed Ltd: Con Ed is an award winning, successful, small Watford-based business. For the last 20 years, we have been supplying IT Support and Managed Services to primary schools in the area. Our team provides trusted IT management and technical support to over 50 schools, and we are expanding through reputation and word of mouth. Job Description: As a Junior IT Support Engineer, you would be carrying out all aspects of IT support for local primary schools. This would be onsite, as well as remotely and via phone/email. The role involves monitoring and maintaining computer systems and networks, installing and configuring hardware, diagnosing hardware and software faults and solving technical and applications problems. Another vital part of the job is to develop and maintain a close relationship to our customers. This is a full-time position, visiting 2 to 3 schools daily during term time. Some work can be carried out from home. During school holidays, we work on large projects and installations. We are open to applications from candidates seeking term-time working. Salary will be paid on a pro-rata basis. The person we are looking for: Has a genuine interest and enthusiasm for technology Enjoys helping other people and is prepared to go 'the extra mile' Has excellent communication and listening skills Has strong time-management skills and the ability to set priorities Is inquisitive and keen to learn Can take direction and work both independently and with team members Has good diagnostic skills, a methodical approach and attention to detail Experience in IT Support is a definite plus Location: Onsite at schools in and around Watford (Hertfordshire) Some support tasks can be carried out from home The ideal candidate will live within 15 miles of Watford 'Must Have' Practical Requirements: Own car Full clean driving licence Eligible to work in the UK We must be able obtain DBS check for all successful applicants You must be able to provide a clear Disqualification Declaration DIY skills a definite plus Technical Requirements: We are looking for someone to be able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided. Basic Requirements: Windows 10/11 professional Windows Server 2019/2022/2025 Active Directory and Group Policy General office applications (E.g., MS Office) PC Hardware knowledge (replacing hard drives, power supplies etc.) Printing Networks (wired and wireless) Software installation Interactive whiteboards/projectors Installation, configuration, and maintenance of the above Desirable Skills: Scripted installations Visual basic programming PowerShell Google G-Suite Apple IOS and app management MS Office 365 The Rewards: Enjoying the feeling of 'making a difference' Learning new skills and keeping abreast of the latest technology Appreciate a challenge and working for a growing business Being a key member of a dedicated team with exceptionally helpful colleagues Varied and friendly work environment Where it is in line with our business needs, we encourage and support members of our team to develop in other areas of their personal interest Salary dependent on experience, knowledge, and skills Salary reviewed annually in line with performance and business conditions. Discretionary Performance Bonus Scheme 25 days holidays (plus 8 bank holidays) p.a. (Full-time) How to apply: This position requires excellent communication skills; therefore, we will only review CVs from candidates that send a short cover letter and their CV. Unfortunately, we cannot consider applications from anyone not currently living in the UK. If this role sounds like you and you have access to your own vehicle, please apply now! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Assistant, IT Support, 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Service Desk Technician, 1st Line Helpdesk Engineer may also be considered.
Jul 29, 2026
Full time
Job Title: Entry Level IT Support Engineer - IT in Primary Schools Location: Watford (Hertfordshire) Salary: 24K - 29K dependent on experience, knowledge and skills Job type: Full Time / Permanent Please note - Reliable access to a vehicle is essential to be eligible for consideration in this field-based support role. You will be required to travel to sites primarily in the South West Herts area. About Con Ed Ltd: Con Ed is an award winning, successful, small Watford-based business. For the last 20 years, we have been supplying IT Support and Managed Services to primary schools in the area. Our team provides trusted IT management and technical support to over 50 schools, and we are expanding through reputation and word of mouth. Job Description: As a Junior IT Support Engineer, you would be carrying out all aspects of IT support for local primary schools. This would be onsite, as well as remotely and via phone/email. The role involves monitoring and maintaining computer systems and networks, installing and configuring hardware, diagnosing hardware and software faults and solving technical and applications problems. Another vital part of the job is to develop and maintain a close relationship to our customers. This is a full-time position, visiting 2 to 3 schools daily during term time. Some work can be carried out from home. During school holidays, we work on large projects and installations. We are open to applications from candidates seeking term-time working. Salary will be paid on a pro-rata basis. The person we are looking for: Has a genuine interest and enthusiasm for technology Enjoys helping other people and is prepared to go 'the extra mile' Has excellent communication and listening skills Has strong time-management skills and the ability to set priorities Is inquisitive and keen to learn Can take direction and work both independently and with team members Has good diagnostic skills, a methodical approach and attention to detail Experience in IT Support is a definite plus Location: Onsite at schools in and around Watford (Hertfordshire) Some support tasks can be carried out from home The ideal candidate will live within 15 miles of Watford 'Must Have' Practical Requirements: Own car Full clean driving licence Eligible to work in the UK We must be able obtain DBS check for all successful applicants You must be able to provide a clear Disqualification Declaration DIY skills a definite plus Technical Requirements: We are looking for someone to be able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided. Basic Requirements: Windows 10/11 professional Windows Server 2019/2022/2025 Active Directory and Group Policy General office applications (E.g., MS Office) PC Hardware knowledge (replacing hard drives, power supplies etc.) Printing Networks (wired and wireless) Software installation Interactive whiteboards/projectors Installation, configuration, and maintenance of the above Desirable Skills: Scripted installations Visual basic programming PowerShell Google G-Suite Apple IOS and app management MS Office 365 The Rewards: Enjoying the feeling of 'making a difference' Learning new skills and keeping abreast of the latest technology Appreciate a challenge and working for a growing business Being a key member of a dedicated team with exceptionally helpful colleagues Varied and friendly work environment Where it is in line with our business needs, we encourage and support members of our team to develop in other areas of their personal interest Salary dependent on experience, knowledge, and skills Salary reviewed annually in line with performance and business conditions. Discretionary Performance Bonus Scheme 25 days holidays (plus 8 bank holidays) p.a. (Full-time) How to apply: This position requires excellent communication skills; therefore, we will only review CVs from candidates that send a short cover letter and their CV. Unfortunately, we cannot consider applications from anyone not currently living in the UK. If this role sounds like you and you have access to your own vehicle, please apply now! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Assistant, IT Support, 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Service Desk Technician, 1st Line Helpdesk Engineer may also be considered.
Are you a BIM Technician looking to develop your career with a respected Building Services consultancy? You'll join a collaborative team where you'll work on a diverse portfolio of healthcare, education, commercial, residential and leisure projects, helping deliver high-quality MEP Revit models from concept through to construction. This is an excellent opportunity if you're looking to strengthen your BIM coordination skills, work alongside experienced engineers and BIM professionals, and build a long-term career within digital engineering. What You'll Be Doing As a BIM Technician, you'll play an important role in the delivery of coordinated Building Services models by: Producing and coordinating high-quality MEP Revit models across multiple projects. Setting up and maintaining project models, views, sheets, worksets and templates. Supporting clash detection and coordination using Navisworks Manage. Working closely with mechanical, electrical, public health, architectural and structural teams to ensure coordinated project delivery. Assisting with BIM Execution Plans and digital delivery processes. Participating in internal and client design coordination meetings. Supporting BIM 360 / Autodesk Construction Cloud workflows and information management. Contributing to continuous improvements in BIM standards and best practice. What You'll Bring You'll ideally have: Experience using Autodesk Revit within a Building Services or MEP environment. Previous experience as a BIM Technician, Revit Technician or MEP CAD/BIM professional. Knowledge of BIM coordination and UK construction project workflows. Experience using Navisworks Manage for clash detection. Familiarity with BIM 360 / Autodesk Construction Cloud (ACC). Strong communication skills and the ability to work collaboratively within multidisciplinary teams. Software Experience Essential Revit Navisworks Manage BIM 360 / ACC Desirable AutoCAD Solibri Dynamo / RF Tools Microsoft Excel Why Apply? This is more than just another BIM Technician position. You'll benefit from: Exposure to a wide variety of high-profile Building Services projects. A supportive and collaborative team environment. Ongoing training and professional development. The opportunity to develop your BIM and Revit expertise. Clear long-term career progression within an established consultancy. Modern digital workflows and a business that invests in BIM technology. If you're a BIM Technician looking for your next opportunity in Building Services and want to develop your career with a consultancy that genuinely invests in its people, we'd love to hear from you.
Jul 29, 2026
Full time
Are you a BIM Technician looking to develop your career with a respected Building Services consultancy? You'll join a collaborative team where you'll work on a diverse portfolio of healthcare, education, commercial, residential and leisure projects, helping deliver high-quality MEP Revit models from concept through to construction. This is an excellent opportunity if you're looking to strengthen your BIM coordination skills, work alongside experienced engineers and BIM professionals, and build a long-term career within digital engineering. What You'll Be Doing As a BIM Technician, you'll play an important role in the delivery of coordinated Building Services models by: Producing and coordinating high-quality MEP Revit models across multiple projects. Setting up and maintaining project models, views, sheets, worksets and templates. Supporting clash detection and coordination using Navisworks Manage. Working closely with mechanical, electrical, public health, architectural and structural teams to ensure coordinated project delivery. Assisting with BIM Execution Plans and digital delivery processes. Participating in internal and client design coordination meetings. Supporting BIM 360 / Autodesk Construction Cloud workflows and information management. Contributing to continuous improvements in BIM standards and best practice. What You'll Bring You'll ideally have: Experience using Autodesk Revit within a Building Services or MEP environment. Previous experience as a BIM Technician, Revit Technician or MEP CAD/BIM professional. Knowledge of BIM coordination and UK construction project workflows. Experience using Navisworks Manage for clash detection. Familiarity with BIM 360 / Autodesk Construction Cloud (ACC). Strong communication skills and the ability to work collaboratively within multidisciplinary teams. Software Experience Essential Revit Navisworks Manage BIM 360 / ACC Desirable AutoCAD Solibri Dynamo / RF Tools Microsoft Excel Why Apply? This is more than just another BIM Technician position. You'll benefit from: Exposure to a wide variety of high-profile Building Services projects. A supportive and collaborative team environment. Ongoing training and professional development. The opportunity to develop your BIM and Revit expertise. Clear long-term career progression within an established consultancy. Modern digital workflows and a business that invests in BIM technology. If you're a BIM Technician looking for your next opportunity in Building Services and want to develop your career with a consultancy that genuinely invests in its people, we'd love to hear from you.
Join Our Client South Gloucestershire Council's Team as an ICT Helpdesk Technician! Are you passionate about technology and eager to make a difference in the public services sector? Do you thrive in a dynamic environment where you can support and empower others? If so, we have an exciting opportunity for you! Position: ICT Helpdesk Technician Location: Yate Contract Type: Temporary Working Pattern: Full Time Hourly Rate: 16.62 As an ICT Helpdesk Technician, you will play a crucial role in providing technical support to their education customers. This is a customer-facing position where your ability to deliver excellent service will shine! You will be working in a fast-paced environment, adapting to the rapid changes in ICT administration and curriculum settings. What You'll Do: Provide first-line remote support via telephone and remote tools, following established processes. Handle service desk inquiries with professionalism and efficiency. Conduct site visits when necessary to resolve technical issues. Utilise your knowledge of Windows operating systems, M365 products, and relevant software applications to assist users effectively. Collaborate with team members to deliver outstanding service and support. Prioritise workloads to meet peak demands and ensure timely resolutions. What We're Looking For: Experience in a busy service desk environment. Familiarity with Connectwise Manage is desirable. Proficient in using remote support tools to troubleshoot and resolve issues. Strong understanding of IT and numeracy skills to accurately update service desk software. Excellent interpersonal and communication skills to engage effectively with customers. Ability to set up, adjust, and maintain technical equipment as required. Why Join Us? Be part of a vibrant team dedicated to supporting education and enhancing the learning experience. Enjoy a competitive hourly rate and the opportunity to grow your skills in a supportive environment. Work in Yate, a location with easy access and a friendly community atmosphere. This is your chance to shine in a role that's not just a job but a pathway to making a meaningful impact. Join us in empowering the next generation through technology! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 29, 2026
Seasonal
Join Our Client South Gloucestershire Council's Team as an ICT Helpdesk Technician! Are you passionate about technology and eager to make a difference in the public services sector? Do you thrive in a dynamic environment where you can support and empower others? If so, we have an exciting opportunity for you! Position: ICT Helpdesk Technician Location: Yate Contract Type: Temporary Working Pattern: Full Time Hourly Rate: 16.62 As an ICT Helpdesk Technician, you will play a crucial role in providing technical support to their education customers. This is a customer-facing position where your ability to deliver excellent service will shine! You will be working in a fast-paced environment, adapting to the rapid changes in ICT administration and curriculum settings. What You'll Do: Provide first-line remote support via telephone and remote tools, following established processes. Handle service desk inquiries with professionalism and efficiency. Conduct site visits when necessary to resolve technical issues. Utilise your knowledge of Windows operating systems, M365 products, and relevant software applications to assist users effectively. Collaborate with team members to deliver outstanding service and support. Prioritise workloads to meet peak demands and ensure timely resolutions. What We're Looking For: Experience in a busy service desk environment. Familiarity with Connectwise Manage is desirable. Proficient in using remote support tools to troubleshoot and resolve issues. Strong understanding of IT and numeracy skills to accurately update service desk software. Excellent interpersonal and communication skills to engage effectively with customers. Ability to set up, adjust, and maintain technical equipment as required. Why Join Us? Be part of a vibrant team dedicated to supporting education and enhancing the learning experience. Enjoy a competitive hourly rate and the opportunity to grow your skills in a supportive environment. Work in Yate, a location with easy access and a friendly community atmosphere. This is your chance to shine in a role that's not just a job but a pathway to making a meaningful impact. Join us in empowering the next generation through technology! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
IT Support Operative (Level 1) Daventry strictly office based £27K-£30K, depending on experience Full time, temp to perm PLEASE READ THE JOB ADVERT FULLY BEFORE APPYING We need a new IT Support Operative for a call centre in Daventry. You'll be office based, taking inbound calls and either sorting the issue on the spot or raising a ticket to escalate to level 2/3. Typical calls: password resets, account resets, printer issues, signature changes, device enrolment. You'll be working a CRM, a ticketing system and some basic remote desktop tools. Monday-Friday, day shift, but there's a rota so you'll need to flex your start/finish times sometimes. You MUST have: Some service desk / IT level 1 support experience CompTIA ideally A basic grasp of Active Directory Why bother applying: £27K-£30K Weekly pay via SolviT Recruitment Excellent facilities A managing director who actually supports you Job security Genuine room to climb in a company that's growing fast APPLY NOW Pick up the phone. Call Scott at SolviT Recruitment on (phone number removed) or send your CV showing the skills and experience above and we'll call you. Heads up, this one's urgent, NOT remote, NOT hybrid and you must have full right to work in the UK full time.
Jul 29, 2026
Seasonal
IT Support Operative (Level 1) Daventry strictly office based £27K-£30K, depending on experience Full time, temp to perm PLEASE READ THE JOB ADVERT FULLY BEFORE APPYING We need a new IT Support Operative for a call centre in Daventry. You'll be office based, taking inbound calls and either sorting the issue on the spot or raising a ticket to escalate to level 2/3. Typical calls: password resets, account resets, printer issues, signature changes, device enrolment. You'll be working a CRM, a ticketing system and some basic remote desktop tools. Monday-Friday, day shift, but there's a rota so you'll need to flex your start/finish times sometimes. You MUST have: Some service desk / IT level 1 support experience CompTIA ideally A basic grasp of Active Directory Why bother applying: £27K-£30K Weekly pay via SolviT Recruitment Excellent facilities A managing director who actually supports you Job security Genuine room to climb in a company that's growing fast APPLY NOW Pick up the phone. Call Scott at SolviT Recruitment on (phone number removed) or send your CV showing the skills and experience above and we'll call you. Heads up, this one's urgent, NOT remote, NOT hybrid and you must have full right to work in the UK full time.
IT Helpdesk Technician Location: Knutsford Pay Rate: £14.90 per hour Contract: Temporary / Temp-to-Perm Hours: 37.5 hours per week, Monday to Friday Working Hours: Flexible between 8:00am and 5:00pm Location Type: On-site We are currently recruiting for an IT Helpdesk Technician to join our client's team based in Knutsford. This is an excellent opportunity for an IT professional looking for a temporary role with the potential to secure a permanent position. Working on-site, you will provide internal IT support across the business, ensuring colleagues receive efficient and effective technical assistance to maintain smooth day-to-day operations. Key Responsibilities: Providing first-line IT support to internal users across the company Diagnosing and resolving hardware, software, and network issues Logging, monitoring, and updating support tickets Installing, configuring, and maintaining IT hardware and software Supporting users with system access, passwords, and general IT queries Escalating more complex technical issues where appropriate Maintaining accurate records and documentation Assisting with ongoing IT projects and system improvements The Ideal Candidate Will Have: Previous experience within an IT Helpdesk, Service Desk, or Technical Support role Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Good working knowledge of Microsoft OS and Microsoft Office applications Experience working with M365 (Entra, Intune, Defender) Experience using IT ticketing systems Experience setting up printers within Microsoft OS and basic printer sharing/mapping A basic understanding of Access Databases would be advantageous A proactive approach and willingness to learn new skills The ability to work effectively both independently and as part of a team What's on Offer: £14.90 per hour Monday to Friday working pattern Flexible working hours between 8:00am and 5:00pm Opportunity to secure a permanent position Supportive and collaborative working environment Immediate start available If you are an enthusiastic IT professional looking to develop your skills within a supportive environment, we would like to hear from you. Apply today through the job board or call on (phone number removed).
Jul 29, 2026
Full time
IT Helpdesk Technician Location: Knutsford Pay Rate: £14.90 per hour Contract: Temporary / Temp-to-Perm Hours: 37.5 hours per week, Monday to Friday Working Hours: Flexible between 8:00am and 5:00pm Location Type: On-site We are currently recruiting for an IT Helpdesk Technician to join our client's team based in Knutsford. This is an excellent opportunity for an IT professional looking for a temporary role with the potential to secure a permanent position. Working on-site, you will provide internal IT support across the business, ensuring colleagues receive efficient and effective technical assistance to maintain smooth day-to-day operations. Key Responsibilities: Providing first-line IT support to internal users across the company Diagnosing and resolving hardware, software, and network issues Logging, monitoring, and updating support tickets Installing, configuring, and maintaining IT hardware and software Supporting users with system access, passwords, and general IT queries Escalating more complex technical issues where appropriate Maintaining accurate records and documentation Assisting with ongoing IT projects and system improvements The Ideal Candidate Will Have: Previous experience within an IT Helpdesk, Service Desk, or Technical Support role Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Good working knowledge of Microsoft OS and Microsoft Office applications Experience working with M365 (Entra, Intune, Defender) Experience using IT ticketing systems Experience setting up printers within Microsoft OS and basic printer sharing/mapping A basic understanding of Access Databases would be advantageous A proactive approach and willingness to learn new skills The ability to work effectively both independently and as part of a team What's on Offer: £14.90 per hour Monday to Friday working pattern Flexible working hours between 8:00am and 5:00pm Opportunity to secure a permanent position Supportive and collaborative working environment Immediate start available If you are an enthusiastic IT professional looking to develop your skills within a supportive environment, we would like to hear from you. Apply today through the job board or call on (phone number removed).
Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Jul 29, 2026
Full time
Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Job Title: IT Delivery Engineer Location: Plymouth (travel is expected as part of this role) Salary: 30,000 - 35,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the role: We are looking for an enthusiastic customer focused IT Delivery Engineer to join our dynamic management team. You will be responsible for the smooth delivery of IT Projects, setting clients up with products such as Microsoft 365, Microsoft Azure, workstations, servers, domain controllers, hyper v, terminal servers and more. In order to be suitable for this position you must have proven experience of working within a Microsoft Windows environment setting up, managing or supporting Office 365, Teams, Active Directory, Azure AD, SharePoint and desktop / laptop devices. Key Responsibilities: Reporting to the IT delivery Team Leader Setup and Installation of new Workstations / laptop devices. Rollout of Flotek security products, MDR, Email Threat Protection, Anti Virus solutions, Document / password management applications Assist in large scale email / data migrations. Head up and own smaller scale email / data migrations. Setup and management of Virtual Machines, HyperV, VMWare Setup and management of Print devices and dictation devices Installation of bespoke client applications i.e. Legal case handling software Installation and configuration of LAN networking equipment Setup and install of firewall devices inc security features Responsible for giving world-class service at all times Hands-on technical troubleshooting, resolution of incidents and change requests. Creating and maintaining detailed project documentation, including technical specifications and user guides. Communicate with partners to ensure regular updates on the project journey Complete onboarding for new clients into Flotek Train clients on newly rolled out technologies and applications What We're looking for: A positive attitude with a can do approach to everything! Excellent communication skills Excellent documentation skills Great telephone manner Strong experience in an IT Service Desk or IT Delivery Role. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Experience in creating and maintaining Microsoft Entra/Active Directory user accounts and security groups. Experience with Sharepoint management. Experienced at building and maintaining end-user computer systems. Experience in using IT Service Management software. Be user-focused and understand and identify user needs. Knowledge of security technologies. An understanding of network technologies (LAN, WAN, Wi-Fi). Excellent organisational skills and the ability to prioritise work effectively. Excellent external client liaison skills, Full UK Driving Licence Benefits: Salary dependent on experience within range of 30,000 - 35,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of IT, IT Helpdesk, IT Support Engineer, Helpdesk, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, Technical Support Engineer, Network Engineer, may be considered for this role.
Jul 29, 2026
Full time
Job Title: IT Delivery Engineer Location: Plymouth (travel is expected as part of this role) Salary: 30,000 - 35,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the role: We are looking for an enthusiastic customer focused IT Delivery Engineer to join our dynamic management team. You will be responsible for the smooth delivery of IT Projects, setting clients up with products such as Microsoft 365, Microsoft Azure, workstations, servers, domain controllers, hyper v, terminal servers and more. In order to be suitable for this position you must have proven experience of working within a Microsoft Windows environment setting up, managing or supporting Office 365, Teams, Active Directory, Azure AD, SharePoint and desktop / laptop devices. Key Responsibilities: Reporting to the IT delivery Team Leader Setup and Installation of new Workstations / laptop devices. Rollout of Flotek security products, MDR, Email Threat Protection, Anti Virus solutions, Document / password management applications Assist in large scale email / data migrations. Head up and own smaller scale email / data migrations. Setup and management of Virtual Machines, HyperV, VMWare Setup and management of Print devices and dictation devices Installation of bespoke client applications i.e. Legal case handling software Installation and configuration of LAN networking equipment Setup and install of firewall devices inc security features Responsible for giving world-class service at all times Hands-on technical troubleshooting, resolution of incidents and change requests. Creating and maintaining detailed project documentation, including technical specifications and user guides. Communicate with partners to ensure regular updates on the project journey Complete onboarding for new clients into Flotek Train clients on newly rolled out technologies and applications What We're looking for: A positive attitude with a can do approach to everything! Excellent communication skills Excellent documentation skills Great telephone manner Strong experience in an IT Service Desk or IT Delivery Role. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Experience in creating and maintaining Microsoft Entra/Active Directory user accounts and security groups. Experience with Sharepoint management. Experienced at building and maintaining end-user computer systems. Experience in using IT Service Management software. Be user-focused and understand and identify user needs. Knowledge of security technologies. An understanding of network technologies (LAN, WAN, Wi-Fi). Excellent organisational skills and the ability to prioritise work effectively. Excellent external client liaison skills, Full UK Driving Licence Benefits: Salary dependent on experience within range of 30,000 - 35,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of IT, IT Helpdesk, IT Support Engineer, Helpdesk, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, Technical Support Engineer, Network Engineer, may be considered for this role.
