Credit Control - North Yorkshire

Your new company
Are you an experienced Credit Controller who enjoys building strong customer relationships while delivering results? Hays are recruiting for a permanent Credit Controller position within a well-established and growing business. This is an excellent opportunity to join a supportive finance team where you'll take ownership of your ledger, play a key role in cash collection and contribute directly to the financial performance of the organisation.

Credit Control - Permanent
Full Time - Office Based
Paying up to 31,000
Based in North Yorkshire
Free Parking

Your new role
Our client is a successful and customer-focused organisation with a strong reputation in its sector. They pride themselves on delivering a high standard of service to their customers and fostering a collaborative, team-oriented culture internally.The business offers a stable and supportive environment where employees are trusted to take ownership of their work, build lasting relationships with customers and make a real impact on business performance.Some of the daily duties will include:

• Managing a large, high volume ledger of customer accounts and maintaining strong relationships.
• Opening new accounts and maintaining accurate customer records.
• Proactively collecting outstanding debt through calls, emails and written correspondence.
• Reducing aged debt and improving cash flow performance.
• Investigating and resolving invoice and payment queries.
• Negotiating payment arrangements and repayment plans where required.
• Carrying out account reconciliations and ensuring accurate allocation of payments.
• Monitoring and managing credit limits in line with company procedures.
• Escalating complex debt issues when necessary.
• Working closely with internal departments to resolve customer queries quickly and efficiently.

The role offers a varied workload and would suit someone who enjoys working in a fast-paced environment where relationship management is as important.
What you'll need to succeed

• A minimum of 3 years' experience in Credit Control, Collections, or Accounts Receivable.
• Comfortable working at pace to manage a high volume of invoices.
• A proven track record of reducing aged debt and improving cash collection.
• Strong communication and relationship-building skills.
• Confidence handling difficult conversations and negotiating payment solutions.
• Experience resolving invoice and payment queries.
• Good Excel skills and experience using finance systems.
• Excellent organisational skills with strong attention to detail.
• A proactive, solutions-focused approach and the ability to prioritise a busy workload.
• Previous experience within a commercial or sales-driven environment would be advantageous.

What you'll get in return This is a fantastic opportunity for an experienced Credit Controller looking for a permanent position with a business that values strong customer relationships and effective cash management.

What you need to do now
As interviews are being arranged immediately, interested candidates are encouraged to apply as soon as possible. Please apply

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