906 jobs found

Audit Senior Cardiff £35,000 - £45,000 + Hybrid Working + Structured Career Progression Join one of South Wales' most respected accountancy firms and build a career with a clear route to Manager and beyond. We're delighted to be partnering with a leading UK accountancy and advisory firm to recruit an ambitious Audit Senior for its growing Cardiff office. Recognised as one of the region's employers of choice, this is an outstanding opportunity to join a firm that is renowned for developing its people, investing in their careers and promoting from within. If you're looking for more than just your next role and want a long-term career with a clearly defined progression path, this opportunity offers exactly that. Whether your ambition is to become an Audit Manager, Senior Manager or ultimately Partner, you'll benefit from structured development, regular career reviews and ongoing support from an experienced leadership team committed to helping you achieve your goals. The Opportunity As an Audit Senior , you'll become an integral part of a high-performing Audit & Assurance team, working with an impressive portfolio of owner-managed businesses, large corporates and international groups across a wide range of industries. You'll lead audit assignments from planning through to completion, build strong client relationships and play a key role in developing junior members of the team. This is an excellent opportunity to broaden your technical expertise while gaining the leadership experience needed for your next promotion. Key Responsibilities Lead external audit assignments from planning through to completion. Supervise and mentor Audit Juniors and Semi Seniors, reviewing their work and supporting their development. Prepare and review financial statements in accordance with UK GAAP and IFRS. Build strong relationships with clients, becoming a trusted day-to-day contact throughout the audit process. Work closely with Audit Managers and Partners on larger and more complex engagements. Ensure assignments are delivered on time, within budget and to the highest technical standards. Identify opportunities to improve client service and contribute to the continued success of the team. About You ACA or ACCA qualified, or in the final stages of qualification. Recent external audit experience gained within UK accountancy practice. Experience leading audit assignments and supervising junior team members. Strong knowledge of UK GAAP, IFRS and International Standards on Auditing. Excellent communication skills with a collaborative and client-focused approach. Ambitious, proactive and looking to continue progressing your career within a leading practice. What's on Offer £35,000 - £45,000 depending on experience. Hybrid and flexible working. A genuine and transparent progression pathway with regular career reviews and clearly defined milestones. Exposure to high-quality clients, including large corporates and international groups. Comprehensive learning and development programmes to support your technical and leadership growth. Private medical insurance, enhanced pension contributions and enhanced family-friendly benefits. Wellbeing initiatives, volunteering days and a people-first culture. The opportunity to join one of the most respected employers within the South Wales accountancy market. If you're an ambitious Audit Senior looking to join a firm that genuinely invests in its people and offers a clear roadmap for career progression, we'd love to hear from you for a confidential discussion.

Salary: Competitive Location: Hybrid Working Contract: Fixed-Term Contract (14 Months) Overview of the Role An opportunity has arisen for an experienced Finance Business Partner to join a public sector organisation on a 14-month fixed-term basis. Working closely with directors and budget holders, you will provide financial insight, challenge and support to improve decision-making, financial management and organisational performance. Key Responsibilities Act as the main finance contact for designated business areas. Build strong relationships with directors and senior stakeholders. Lead monthly forecasting, budgeting and management accounting activities. Produce accurate management accounts and financial reports. Provide financial analysis, insight and challenge to support decision making. Support board, audit and governance reporting requirements. Develop and improve management information, reporting tools and dashboards. Support year-end processes, audits and statutory reporting. Ensure compliance with financial controls and governance requirements. Identify and implement process improvements across the finance function. Skills and Experience CCAB or CIMA qualified, or part-qualified. CodeInterpreter Undefined Previous Finance Business Partner or Senior Management Accountant experience. CodeInterpreter Undefined Strong budgeting, forecasting and management reporting experience. CodeInterpreter Undefined Proven ability to influence and challenge senior stakeholders. CodeInterpreter Undefined Strong analytical, communication and relationship-building skills. CodeInterpreter Undefined Ability to work independently and manage competing priorities. CodeInterpreter Undefined Public sector experience desirable. CodeInterpreter Undefined Knowledge of Grant-in-Aid funding, HM Treasury controls or public sector finance frameworks would be advantageous. CodeInterpreter Undefined Benefits Hybrid working. Broad finance business partnering remit. High-profile stakeholder exposure. Opportunity to influence strategic decision making. Varied and rewarding public sector environment. How to Apply Please submit your CV if you have the required skills and experience for this opportunity. Synonyms: Finance Business Partner, Finance Manager, Senior Management Accountant, Commercial Finance Manager, FP&A Manager, Management Accountant. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Operations Manager Newark, Full Time, Permanent Up to circa 45,000 Our Newark based, award-winning Client is looking to appoint an Operations Manager . This is a fantastic opportunity for an experienced people manager who thrives in a fast-paced technology and customer-focused environment. Reporting into the Director of Operations, you will be responsible for leading a team of operational specialists, ensuring the smooth delivery of services, maintaining high quality standards and driving process improvements that enhance both customer experience and operational efficiency. You will work closely with teams across Product, Technology, Commercial, Finance and Customer Success, acting as a key operational leader within the organisation. Key Responsibilities The role of the Operations Manager will include: Leadership & Team Development Lead, motivate and develop a high-performing Operations team Manage workloads, priorities and resource allocation to ensure service levels are achieved Conduct regular one-to-one meetings, coaching and performance reviews Support employee development, training and succession planning Operational Excellence Oversee day-to-day operational activities across the business Ensure services are delivered accurately, efficiently and in line with agreed standards Monitor team performance and quality metrics Develop and maintain operational processes, procedures and best practices Process Improvement & Performance Monitor KPIs, service levels and operational performance metrics Analyse trends and identify opportunities for improvement Lead initiatives to streamline workflows and improve efficiency Support automation and system enhancement projects Systems & Technology Work closely with Product and Technology teams to support system developments and enhancements Act as a key operational stakeholder for business-critical platforms and processes Support testing, implementation and rollout of new systems and functionality Manage escalations relating to operational or technical issues Stakeholder & Customer Management Build strong relationships with internal and external stakeholders Act as a senior escalation point for operational issues Support customer-facing discussions where operational expertise is required The Candidate The ideal Operations Manager will will combine strong operational leadership with a passion for service excellence. The following experience, knowledge and skills would be advantageous: Previous experience in an Operations Manager, Service Delivery Manager, Customer Operations Manager or similar leadership role Proven ability to improve processes and drive operational performance Experience working with business systems and technology platforms Desirable Experience within hospitality, travel technology, SaaS, reservations, distribution or related industries Experience working with operational KPIs and service level management Personal Attributes Strong leadership and coaching skills Highly organised with excellent attention to detail Comfortable managing multiple priorities Solutions-focused mindset Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.

Accounts Manager Location: Home Based (North East England preferred) Salary: Competitive, depending on experience Job Type: Full-time, Permanent Join Value Match Value Match is an award-winning procurement consultancy that helps public and private sector organisations achieve better value through expert procurement, commercial support and supplier engagement. As our business continues to grow, we're looking for an experienced and proactive Accounts Manager to join our team. This is an excellent opportunity for someone who enjoys taking ownership of the finance function, building strong relationships across the business, and ensuring financial processes run smoothly and efficiently. The Role Reporting to the senior leadership team, you will be responsible for the day-to-day financial management of the business, ensuring accurate financial records, effective credit control and timely reporting. You will play a key role in supporting the continued growth of Value Match through sound financial management and continuous process improvement. Key Responsibilities Manage the sales and purchase ledgers. Raise client invoices accurately and in line with contractual requirements. Process supplier invoices and manage payment runs. Carry out bank reconciliations and monitor company cash flow. Manage credit control and proactively chase outstanding customer payments. Prepare monthly management accounts and financial reports. Support budgeting and forecasting activities. Reconcile VAT and assist with VAT returns. Liaise with external accountants and auditors. Maintain accurate financial records using Sage Intacct and associated systems. Monitor financial performance and identify opportunities to improve efficiency. Produce reports and KPIs for senior management. Support payroll preparation by providing accurate financial information where required. Ensure compliance with financial regulations and internal controls. Continuously review and improve finance processes. About You You'll be organised, commercially aware and able to work independently while building positive relationships across the business. Essential Previous experience in a similar Accounts Manager or Finance Manager role. Strong knowledge of bookkeeping and management accounting. Experience using accounting software (Sage Intacct experience would be advantageous). Excellent Excel and Microsoft Office skills. Strong attention to detail with excellent organisational skills. Confident communicator with the ability to build relationships across all levels. Ability to manage multiple priorities and meet deadlines. Experience with credit control and cash flow management. Desirable AAT qualified or studying towards ACCA/CIMA. Experience working within a professional services or consultancy environment. Knowledge of project-based invoicing. Experience producing financial dashboards and management information. What We Offer Competitive salary. Hybrid and flexible working. Company pension. Ongoing professional development. Supportive and collaborative team environment. Opportunity to contribute to a growing and ambitious consultancy. The chance to make a real impact within a respected procurement business. We will also consider candidates who are based outside of the North East and we can also have someone working less than full time hours if it better suits the applicant. Interested? If you're looking to join a growing organisation where your financial expertise will directly support business success, we'd love to hear from you. Apply today by sending your CV to Stu our Head of Resourcing.

What if your next Finance Controller role gave you the chance to shape the finance function and play a key role in the next phase of growth? This No. 1 finance position does just that Working directly with the Managing Director and acting as a trusted financial sounding board, you will be joining a growing entrepreneurial SME business on track for in excess of 50% growth this year followed by a doubling of turnover in 2027. Historically the business has been supported by a fractional CFO focussed primarily on compliance and oversight but, as the company has grown, senior leadership now seek a full-time finance leader who can bring structure, greater visibility and commercial insight to the organisation. The incoming Finance Controller will inherit a small finance team and a genuine blank canvas - the opportunity to take ownership of the finance function and help build the financial structure required to support better decision making as the business continues to scale. This is a fast-moving and entrepreneurial business where individuals are encouraged to take ownership, contribute ideas and improve processes. For an ambitious Finance Controller who enjoys improving systems and working closely with decision makers to shape the future direction of the business, this could be a hugely rewarding next step. Role Overview Lead the finance function across a growing group of businesses, acting as a trusted finance partner to the Managing Director and senior leadership team Produce monthly management accounts with clear commentary on performance and key drivers Introduce structured budgeting, forecasting and financial planning processes Develop rolling cashflow forecasting and improve working capital visibility Work collaboratively with operational, sales and purchasing teams, providing commercial financial insight to support pricing, margins and business decisions Strengthen financial systems, reporting tools and financial controls as the business scales Manage and develop a small finance team Build and maintain relationships with external advisors and banking partners. The Ideal Candidate Experience as a Finance Manager, Financial Controller, Finance Controller or similar senior finance role Comfortable taking ownership of a finance function within a growing SME environment Strong background in management accounts, forecasting and financial reporting Confident managing and developing a small finance team Able to communicate financial insight clearly to non-finance stakeholders Experience in product-led, manufacturing, FMCG or stock-driven businesses is beneficial but by no means essential. What's on Offer Salary up to £60,000 33 days holiday including bank holidays Flexible working hours with core office hours Opportunity to build and shape the finance function Direct exposure to senior leadership and strategic decisions Collaborative and entrepreneurial working environment. Register your interest by applying today or call Ash Ball on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed)- Finance Controller

Management Accountant Lincoln Location: Lincoln - office based Department: Finance Contract: Full Time, Permanent Salary: Competitive, dependent on experience Reporting to: Financial Controller The Opportunity An established and successful Lincoln-based organisation is looking to appoint an ambitious and commercially focused Management Accountant to join its finance team. This is an excellent opportunity for a part-qualified or qualified ACCA/CIMA professional who is looking to play a key role in supporting business performance, influencing decision-making and developing their career within a growing organisation. Working closely with the Financial Controller, senior leadership team and operational managers, you will provide accurate financial reporting, insightful analysis and commercial support across multiple business areas. The Role As Management Accountant, you will be responsible for producing timely and accurate financial information to support both operational and strategic decision-making. You'll become a trusted business partner, helping managers understand financial performance, identify opportunities for improvement and maintain strong financial control. This varied role offers exposure across several areas of the business and provides an excellent platform for long-term career development. Key Responsibilities Prepare monthly management accounts, including profit and loss, balance sheet and cash flow reporting. Present monthly financial results and commentary to senior management. Process month-end journals, accruals, prepayments and intercompany transactions. Maintain robust financial controls and ensure compliance with internal procedures. Analyse financial performance and investigate variances against budgets and forecasts. Assist with the preparation of annual budgets, forecasts and business plans. Complete monthly balance sheet reconciliations and maintain supporting schedules. Produce departmental and operational performance reports. Support the preparation of board reporting packs and management presentations. Assist with year-end audit preparation and statutory reporting requirements. Monitor working capital, cash flow and key business performance indicators. Partner with operational managers to provide commercial insight and improve business performance. Assist with VAT returns and other statutory reporting. Identify and implement improvements to financial processes, systems and reporting. Provide support across the wider finance function as required. About You Essential ACCA or CIMA part-qualified, finalist or fully qualified. Previous experience preparing management accounts. Strong analytical and problem-solving skills. Excellent attention to detail and accuracy. Commercial awareness with the ability to interpret financial information. Confident communicator who can build relationships with stakeholders across the business. Advanced Microsoft Excel skills and experience using finance systems. Strong organisational skills with the ability to manage multiple priorities and deadlines. Proactive approach with a continuous improvement mindset. Desirable Experience working within a multi-site or operational business. Budgeting, forecasting and cash flow management experience. Experience analysing operational performance and profitability. Experience supporting business improvement initiatives and financial reporting enhancements. What's on Offer Competitive salary dependent on experience. Company pension scheme. Free on-site parking. Professional development and study support where applicable. Genuine opportunities for career progression. Cycle to Work scheme. Company social events. Friendly, supportive and collaborative working environment. Why Apply? This is a fantastic opportunity to join a successful and growing Lincoln-based organisation where finance is valued as a true business partner. You'll work closely with experienced leaders, gain exposure across a wide range of commercial activities and have the opportunity to influence decision-making while continuing to develop your career.

Every improvement you make has the potential to increase profitability, strengthen financial control and influence operational decisions across the business. This Finance Manager opportunity offers the chance to work alongside senior leaders, turning insight into meaningful commercial results within a fast-paced manufacturing environment. Working from the Tenbury Wells site, with occasional travel to the Seaham office, you'll become a trusted business partner across production, procurement, operations, sales and supply chain, helping to drive performance through robust management, accurate reporting and continuous improvement. What's in it for you Salary of £55,000 £60,000 per annum. A varied role with genuine influence across operational and commercial decision-making. The opportunity to work closely with senior stakeholders across multiple business functions. A position where you can lead process improvements and help shape best practice. Office-based role with approximately one day per month travel to the Seaham site. The chance to support a growing manufacturing operation focused on operational excellence. Your responsibilities as Finance Manager Lead month-end reporting, management accounts, KPI reporting and board reporting packs. Partner with operational teams to improve profitability through commercial analysis and insight. Take ownership of manufacturing costing, production variance analysis and performance reporting. Manage budgeting, forecasting, scenario modelling and planning activities. Oversee inventory controls including stock reconciliations, stocktakes, valuation and ageing analysis. Strengthen financial controls, support audits, improve finance processes and contribute to ERP system development. What we're looking for in a Finance Manager Professional accountancy qualification such as ACA, ACCA, CIMA or equivalent is preferred. Strong knowledge of manufacturing accounting, costing and operational finance. Experience of budgeting, forecasting, inventory accounting and reporting. Advanced Excel skills with the ability to analyse and present meaningful data. Experience partnering with operational management to improve commercial performance. Working Hours Full-time, office-based with travel to the Seaham office approximately once per month. If you're ready to make a genuine commercial impact and develop your career in a business where your expertise will influence key operational decisions, we'd love to hear from you about this Finance Manager opportunity. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.

We are seeking an experienced Interim FP&A Manager to join a fast-paced, private equity-backed business. This role will provide critical support to the finance function during the recruitment of a permanent hire while also driving key finance transformation initiatives. This is an excellent opportunity for a commercially minded FP&A professional who enjoys improving processes, enhancing reporting, and delivering change in a dynamic environment. Key Responsibilities: Lead and enhance the monthly FP&A reporting cycle, ensuring timely and insightful management information. Develop and improve management reporting packs, dashboards, and KPI reporting. Support finance transformation projects, including process improvement, reporting automation, and planning enhancements. Review and optimise budgeting, forecasting, and financial planning processes. Partner with senior stakeholders to provide financial analysis and commercial insights. Ensure reporting meets the requirements of a private equity-backed environment, including board and investor reporting where required. Provide continuity and leadership within the FP&A function while the permanent recruitment process is underway. Identify opportunities to improve financial controls, reporting accuracy, and operational efficiency. Candidate Profile: Proven experience as an FP&A Manager or Senior FP&A professional. Strong background in financial reporting, management information, and finance transformation. Experience delivering process improvement or finance change projects. Previous experience within a private equity-backed business is highly desirable. Strong commercial acumen with excellent stakeholder management skills. Advanced Excel skills and experience with FP&A/reporting systems. Able to work independently, quickly build relationships, and add value from day one. Available to start at short notice. Desirable Experience: Private equity-backed or investor-led business experience. Exposure to BI/reporting tools (e.g. Power BI, Tableau, or similar). Experience improving planning, forecasting, and reporting processes. This is a hands-on interim opportunity for someone who enjoys combining day-to-day FP&A responsibilities with delivering meaningful change and leaving a lasting impact on the finance function.

As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Wadebridge services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton

As a Business Support Officer, you'll help keep our services running effectively behind the scenes-making sure our teams have the systems, information and support they need to focus on what matters most. This is an office based position working in our Stroud services on a 1 year fixed term contract. We can consider full time and part time applications, . The Opportunity You'll be part of a regional Business Support team, working closely with local service leadership to provide reliable, timely and high-quality support across a range of activities. From finance and data to office coordination and colleague support, you'll bring organisation, consistency and attention to detail-helping to connect processes and ensure everything runs smoothly day to day. This is a varied role where no two days are the same. You'll work across systems, people and processes, acting as a key point of coordination within your local area while being part of a wider, supportive regional team. What you'll be doing Supporting financial processes You'll help ensure financial tasks are completed accurately and on time, including: • Supporting invoicing, purchase orders and recharges • Processing transactions such as expenses, mileage and cash advances • Assisting with income returns and local banking • Managing petty cash and credit card reconciliations • Supporting fundraising income and restricted funds • Providing administrative support for aged debt and related processes Keeping the office running effectively You'll work closely with local managers to support day-to-day operations, including: • Responding to queries and directing requests appropriately • Managing incoming and outgoing post • Welcoming visitors and liaising with contractors • Supporting meetings with notes, minutes and documentation • Logging compliments and complaints • Ordering and maintaining office supplies • Helping ensure the office environment is safe, organised and well maintained • Supporting travel and accommodation arrangements where needed • Maintaining accurate records in line with GDPR and data protection standards What we're looking for We're looking for someone who is organised, adaptable and enjoys supporting others. • A good standard of education, including GCSE Maths and English (or equivalent) • Experience or interest in business administration (or a willingness to work towards a Level 3 qualification) • Strong attention to detail and the ability to manage a range of tasks • Confidence working across systems and processes • A collaborative approach and willingness to support others • Flexibility to respond to changing priorities in a busy environment This is a role where your contribution really matters-supporting the people and processes that enable high-quality care and support every day. Selection Process We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a word and excel evaluation and the opportunity to get to know the team and Hft. Our Commitment to Inclusion We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Kate Boughton

Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK & Europe Corporate Communications Lead to join our growing team. The UK & Europe Corporate Communications Lead is responsible for corporate positioning, building the external and internal reputation of the company as a global information and insights business that makes trust possible in global commerce. The role leads crisis/incident work and develops and implements insights- and issues-based campaign activity, alongside UK & Europe internal communications and selected client communications that impact corporate reputation. The role reports to and works with the Senior Director of Communications in Europe, Africa and Asia to deliver work originated both in-region and also at an Enterprise level. They are a member of the Corporate Affairs & Communications team globally, and work closely with the Global Brand Management & Marketing team (which houses the global Enterprise press office function). They have a dotted reporting line to the Head of Marketing for the UK. Day to Day You'll Be: Develop and maintain UK & Spain (Europe) PR strategy and ensure aligned to wider international and global frameworks/processes Plan and coordinate activity around key topics and issues, bringing together business-wide campaigns that focus on regulatory and industry specific change Support wider corporate, and communications (and marketing) strategy, including but not limited to product announcements, research insights/thought leadership, wider brand building activity, partner and employer of choice programs Communicating our corporate comms strategy, messaging, content and importantly measurement to key stakeholders and ensuring alignment Manage PR agencies in-region (which supports corporate, B2B and consumer work as needed) and other suppliers (e.g. monitoring and licensing) Identify and coach on best practice interview procedure/technique with key senior spokespeople for corporate media opportunities (arranging external media training where required) Develop junior talent (providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function) Be flexible and work across wider communication projects and activities as required Report KPI and evaluation metrics in-region and internationally as required (ensuring activity aligned to achieving wider business strategic goals) Maintain core materials necessary for the delivery of the ongoing corporate programme (e.g. overall strategy, tactical/activity planners, key message and briefing documents, media contact lists, issues trackers, capacity planning etc.) Strong media awareness - opportunity spotting and providing insight to the wider business are key to this role (develop wider insight and feedback tools, including competitor tracking) Be a key member of the crisis/incident communications team/DIRT (Data Incident Response Team) Advise on wider related communication matters (speeches/events etc.) and provide ad-hoc 'consultancy' advice directly to senior team and wider Group functions as required Support for priority client communications that impact our corporate reputation Manage the in-region internal communications program, working closely with the Director of International Internal Communications Enable wider internal and external stakeholder outreach as required, facilitating wider knowledge sharing and coordination for key initiatives Essential Skills & Experience: Strong stakeholder management Collaboration + relationship building Quick assimilation of complicated and technical information Highly developed creativity Highly analytical and numerate Ability to multi-task Communication and influence Wider horizon planning Strong media knowledge Well organised self-starter Project management Wider experience of combined campaigning (especially in relation to public affairs) Knowledge of wider marketing disciplines (including social media) Degree educated & relevant professional training Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Public Relations

We are supporting a highly regarded, multi-office accountancy firm in Warwickshire who are seeking to appoint a Tax Partner to join their growing team. This is a rare opportunity for an experienced Mixed Tax professional to step into a high-impact, leadership role. A key position within the firm, you will be working closely with the Partners, managing your own portfolio and supporting the wider business with both compliance and advisory matters. This role would suit an existing Tax Partner or a Tax Manager / Senior Manager / Director seeking that next step. Role Overview: Manage a portfolio of clients across both corporate and personal / private client taxation Deliver a blend of compliance and advisory work Project work Assist with technical queries and complex issues Supervise and develop a small team of staff Support the Partners in driving the firm's continued growth. You'll play an integral part in delivering high-quality work and advice, building client relationships and contributing to wider business planning and development. Candidate Profile: We're looking for an experienced taxation professional with ideally: CTA, ATT, ACA or ACCA qualification or equivalent Proven experience in both personal and corporate tax Strong understanding of both compliance and advisory work Previous staff management or supervisory experience Excellent communication, leadership and client relationship skills. What's on Offer: Hybrid and flexible working options Full benefits package A positive, collaborative working environment. Interested? Apply today or call Ashley on (phone number removed) to discuss further, always private & confidential. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Tax Partner

Administration Team Manager Job Title: Administration & Operations Team Manager (12-Month FTC) Location: Croydon (Excellent transport links) Salary: Negotiable + Benefits Contract Type: 12-Month Fixed Term Contract (Full-Time) About the Company We are a market-leading, back-office solutions and compliance partner operating heavily within the property and legal services sectors. We pride ourselves on our culture, having been officially voted as one of the "Great Places to Work UK" for the last 5 consecutive years . When you join us, you are stepping into a vibrant, driven, and highly motivated environment. We offer fantastic modern office facilities, a supportive executive team, and a genuinely collaborative atmosphere where your leadership will be truly valued. The Role We are seeking a dynamic and highly competent Team Manager to oversee a dedicated administrative and workflow function for a 12-month period. Leading a team of 10+ administrators, your core focus will be on people management, workflow optimisation, and service delivery. You do not need to be an expert in our specific industry to succeed here-full technical training on our systems and services will be provided. What we truly need is your proven ability to lead, inspire, and manage a high-volume administrative team. Key Responsibilities: People Leadership: Provide day-to-day direction, coaching, and support to a team of 10+ administrative professionals. Performance & Development: Conduct regular 1-2-1s, set clear team objectives, monitor performance, and manage workloads effectively. SLA & Workflow Management: Utilise centralised systems to track daily workloads, ensuring the team consistently meets or exceeds agreed service levels. Stakeholder Engagement: Act as a key point of contact for internal senior management and handle any escalated queries professionally. Process Improvement: Periodically review team processes to find efficiencies and support the smooth integration of incoming workloads. About You We are open to your sector background-whether your management experience comes from Legal, Property, Finance, Logistics, Utilities, or Corporate Shared Services, we want to hear from you. To be successful in this role, you will need: Proven experience directly line-managing administrative, operations, or customer service teams (ideally teams of 10+). A strong track record in performance management, including running 1-2-1s, setting KPIs, and managing workflow against strict SLAs. Excellent interpersonal and communication skills, with the ability to confidently manage internal senior stakeholders. A proactive, organised approach with the ability to multitask and thrive under pressure. Immediate or short-notice availability to commit to a 12-month fixed-term contract. What's on Offer? A highly competitive, negotiable salary package. The chance to work with a highly competent, self-motivated team. An outstanding office environment in Croydon with great rail and tram links. Core hours flexibility where required. How to Apply: If you are an experienced people manager looking for your next challenge within an award-winning workplace, please apply with your CV today for immediate consideration. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong click apply for full job details