HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. We are currently looking to recruit for an experienced Service and Warranty administrator to join our team in Belvedere. Main Purpose of Job: To oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers' policy and procedures. To process all service/warranty and PFL job cards to ensure maximum profitability for each repair and full compliance with the manufacturers' requirements. Individual Key Objectives: To check and raise retail pro-forma invoices for quotation and passing to the customer. To co-ordinate the closing of purchase order numbers. To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs). To raise warranty and PFL credit notes for customer accounts. To investigate and resolve CCM queries for warranty and PFL accounts. To carry out warranty and PFL risk assessments on claims submitted. Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours. To manage all warranty and PFL job cards and determine from the technicians write up those claims which are warranty or PFL. To ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager. To liaise with the Workshop Manager over any discrepancies with technicians' write-ups, parts omitted or claim details missing. To submit all claims through the Haddenham system in a timely manner to achieve submission times in line with current DAF requirements. To manage all referred and rejected claims daily, ensuring all are resolved in a timely manner in line with current DAF requirements. To manage daily all parts label requests from the Manufacturer i.e., print all parts labels and pass to the Parts Department for action. Record all labels produced on a separate spreadsheet and liaise with the Parts Department on any missing parts requested. Update spreadsheet daily, with parts consignment note details, when received from the Parts Department. To ensure all non-warranty repairs are passed to the Service Advisor for process and recharge. On a weekly basis, to check the verification report and ensure all warranty jobs raised on the GDMS system have been sent to Haddenham. To ensure all parts to be held off on a weekly basis and pass to the Parts Department to action Hours: 8:00-17:30 At Ballyvesey Holdings your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link:
Aug 02, 2026
Full time
HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. We are currently looking to recruit for an experienced Service and Warranty administrator to join our team in Belvedere. Main Purpose of Job: To oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers' policy and procedures. To process all service/warranty and PFL job cards to ensure maximum profitability for each repair and full compliance with the manufacturers' requirements. Individual Key Objectives: To check and raise retail pro-forma invoices for quotation and passing to the customer. To co-ordinate the closing of purchase order numbers. To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs). To raise warranty and PFL credit notes for customer accounts. To investigate and resolve CCM queries for warranty and PFL accounts. To carry out warranty and PFL risk assessments on claims submitted. Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours. To manage all warranty and PFL job cards and determine from the technicians write up those claims which are warranty or PFL. To ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager. To liaise with the Workshop Manager over any discrepancies with technicians' write-ups, parts omitted or claim details missing. To submit all claims through the Haddenham system in a timely manner to achieve submission times in line with current DAF requirements. To manage all referred and rejected claims daily, ensuring all are resolved in a timely manner in line with current DAF requirements. To manage daily all parts label requests from the Manufacturer i.e., print all parts labels and pass to the Parts Department for action. Record all labels produced on a separate spreadsheet and liaise with the Parts Department on any missing parts requested. Update spreadsheet daily, with parts consignment note details, when received from the Parts Department. To ensure all non-warranty repairs are passed to the Service Advisor for process and recharge. On a weekly basis, to check the verification report and ensure all warranty jobs raised on the GDMS system have been sent to Haddenham. To ensure all parts to be held off on a weekly basis and pass to the Parts Department to action Hours: 8:00-17:30 At Ballyvesey Holdings your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link:
Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to 500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to 500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Aug 02, 2026
Full time
Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to 500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to 500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Sales Support Administrator / Tadworth (Surrey) / KT15 Prize Placements are looking for an organised and customer-focused Sales Support Administrator to join our key client based in Tadworth, KT15, walking distance from the train station. The ideal Administrator will provide administrative support to the sales function, ensuring excellent customer service and the efficient processing of orders. The ideal Administrator / Sales Support Administrator will be responsible with the following: Respond to customer enquiries via telephone and email. Prepare quotations and support Account Managers with customer requirements. Process customer and supplier orders using the CRM system. Liaise with suppliers and internal teams to ensure on-time deliveries. Organising, filing paperwork and ensuring files are kept up to date Providing RAMS and using in-house systems (training will be provided) Skills & Experience Previous experience in sales support, sales administration or customer service. Strong communication and organisational skills. Experience using CRM systems and Microsoft Office, particularly Word and Excel. Ability to manage multiple tasks, work accurately and provide excellent customer service. This is a great opportunity to join a supportive team within a stable and reputable business, gaining valuable experience in a fast-moving environment. If this sounds of interest, apply now!
Aug 02, 2026
Full time
Sales Support Administrator / Tadworth (Surrey) / KT15 Prize Placements are looking for an organised and customer-focused Sales Support Administrator to join our key client based in Tadworth, KT15, walking distance from the train station. The ideal Administrator will provide administrative support to the sales function, ensuring excellent customer service and the efficient processing of orders. The ideal Administrator / Sales Support Administrator will be responsible with the following: Respond to customer enquiries via telephone and email. Prepare quotations and support Account Managers with customer requirements. Process customer and supplier orders using the CRM system. Liaise with suppliers and internal teams to ensure on-time deliveries. Organising, filing paperwork and ensuring files are kept up to date Providing RAMS and using in-house systems (training will be provided) Skills & Experience Previous experience in sales support, sales administration or customer service. Strong communication and organisational skills. Experience using CRM systems and Microsoft Office, particularly Word and Excel. Ability to manage multiple tasks, work accurately and provide excellent customer service. This is a great opportunity to join a supportive team within a stable and reputable business, gaining valuable experience in a fast-moving environment. If this sounds of interest, apply now!
Our client is going through an exciting period of growth and is looking to recruit a Graduate Client Service Administrator to join their team in Bracknell. Please note that this is NOT a Sales role. You will NOT be required to sell properties yourself Our client is happy to consider candidates who have previously worked within the property industry as well as candidates who come from outside the industry . No-matter what background you come from, you MUST be able to demonstrate a good academic ability and be committed to working hard and learning in a fast-paced environment. (Psychometric testing will form part of the interview process). The company provide an outsourced service to their clients, selling properties on their behalf. This team specifically supports the process by acting in their clients' best interests; ensuring the best possible outcome is always achieved. Attributes of successful applicant: Confident communicator - both verbal and written Resilience, positivity, and able to work in a fast-paced environment Able to solve problems and multitask Strong organisational skills Strong PC skills The role: Building strong relationships with agents and clients Liaising with third parties Progressing each sale through to successful completion Identifying the most appropriate agent to sell each property Entering property specifications on to the system Managing the process from the initial marketing of the property through to successful completion Researching and comparing recent sales of similar properties Managing incoming enquiries Analysing local market conditions through liaison with vendors Always ensuring the best outcomes for all parties concerned. Benefits of working for the company: A bonus of up to £5,200 per year 23 days holiday plus bank holidays, Xmas Eve and your birthday off! Free parking on site Subsidized gym membership Cycle to work scheme Healthcare Cash Plan Health Screening Life Assurance Discounts on Property services In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications that we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.
Aug 02, 2026
Full time
Our client is going through an exciting period of growth and is looking to recruit a Graduate Client Service Administrator to join their team in Bracknell. Please note that this is NOT a Sales role. You will NOT be required to sell properties yourself Our client is happy to consider candidates who have previously worked within the property industry as well as candidates who come from outside the industry . No-matter what background you come from, you MUST be able to demonstrate a good academic ability and be committed to working hard and learning in a fast-paced environment. (Psychometric testing will form part of the interview process). The company provide an outsourced service to their clients, selling properties on their behalf. This team specifically supports the process by acting in their clients' best interests; ensuring the best possible outcome is always achieved. Attributes of successful applicant: Confident communicator - both verbal and written Resilience, positivity, and able to work in a fast-paced environment Able to solve problems and multitask Strong organisational skills Strong PC skills The role: Building strong relationships with agents and clients Liaising with third parties Progressing each sale through to successful completion Identifying the most appropriate agent to sell each property Entering property specifications on to the system Managing the process from the initial marketing of the property through to successful completion Researching and comparing recent sales of similar properties Managing incoming enquiries Analysing local market conditions through liaison with vendors Always ensuring the best outcomes for all parties concerned. Benefits of working for the company: A bonus of up to £5,200 per year 23 days holiday plus bank holidays, Xmas Eve and your birthday off! Free parking on site Subsidized gym membership Cycle to work scheme Healthcare Cash Plan Health Screening Life Assurance Discounts on Property services In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications that we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.
Finance Administrator (12-Month Fixed-Term Contract) Salary: £33,000 - £35,000 per annum Location: Southwest London Working Hours: Monday to Friday, 8:00am - 4:30pm (Office Based) An established international organisation is seeking a Finance Administrator to join its collaborative finance department on a 12-month fixed-term contract. This position is ideal for someone with previous administration or finance support experience who is looking to broaden their knowledge within a busy accounting environment. Working alongside the Accounts Payable & Receivable Manager, you will play an important role in ensuring the smooth day-to-day running of the finance function. The role offers exposure to a variety of accounting activities, making it an excellent opportunity for someone looking to develop a long-term career in finance. Experience working with SAP Business One or another ERP system similar to SAP would be an advantage but is not essential. The business is known for its welcoming culture, investment in employee development, and strong focus on wellbeing, offering an environment where employees are encouraged to build lasting careers. Key Responsibilities of the Finance Administrator Process supplier invoices accurately and ensure they are entered into the finance system within agreed timescales. Assist with reconciling supplier and customer accounts, investigating and resolving any discrepancies. Set up and maintain supplier and customer records, ensuring all account information remains current and accurate. Update customer details, including contact information, payment terms and account data. Provide administrative support across both Accounts Payable and Accounts Receivable functions, including invoice processing and coding. Process company credit card transactions and employee expense claims. Monitor shared finance inboxes, responding to routine queries and directing more complex issues to the appropriate team members. Support credit control activities by contacting customers regarding overdue payments and escalating outstanding balances where necessary. Liaise with Customer Service and other internal departments to resolve finance-related queries and assist with order processing. Skills & Experience Previous experience within a finance administration, accounts administration or office administration role. Knowledge of Accounts Payable and Accounts Receivable processes would be beneficial. Experience using SAP Business One or another ERP/accounting system is desirable. A basic accounting qualification, or working towards one, would be advantageous. Confident user of Microsoft Office, particularly Excel. Strong organisational skills with excellent attention to detail. Effective communication skills and the ability to work well within a team. Able to prioritise workloads and meet deadlines in a fast-paced environment. What's on Offer Salary of £33,000-£35,000. 20 days' annual leave plus bank holidays. Company pension scheme. Private medical insurance. Cycle to Work Scheme. Casual dress policy. Employee Benefit Hub. Complimentary Breakfast Club. Ongoing training and opportunities for career progression. The recruitment process consists of a face-to-face interview at the company's Southwest London offices.
Aug 02, 2026
Contractor
Finance Administrator (12-Month Fixed-Term Contract) Salary: £33,000 - £35,000 per annum Location: Southwest London Working Hours: Monday to Friday, 8:00am - 4:30pm (Office Based) An established international organisation is seeking a Finance Administrator to join its collaborative finance department on a 12-month fixed-term contract. This position is ideal for someone with previous administration or finance support experience who is looking to broaden their knowledge within a busy accounting environment. Working alongside the Accounts Payable & Receivable Manager, you will play an important role in ensuring the smooth day-to-day running of the finance function. The role offers exposure to a variety of accounting activities, making it an excellent opportunity for someone looking to develop a long-term career in finance. Experience working with SAP Business One or another ERP system similar to SAP would be an advantage but is not essential. The business is known for its welcoming culture, investment in employee development, and strong focus on wellbeing, offering an environment where employees are encouraged to build lasting careers. Key Responsibilities of the Finance Administrator Process supplier invoices accurately and ensure they are entered into the finance system within agreed timescales. Assist with reconciling supplier and customer accounts, investigating and resolving any discrepancies. Set up and maintain supplier and customer records, ensuring all account information remains current and accurate. Update customer details, including contact information, payment terms and account data. Provide administrative support across both Accounts Payable and Accounts Receivable functions, including invoice processing and coding. Process company credit card transactions and employee expense claims. Monitor shared finance inboxes, responding to routine queries and directing more complex issues to the appropriate team members. Support credit control activities by contacting customers regarding overdue payments and escalating outstanding balances where necessary. Liaise with Customer Service and other internal departments to resolve finance-related queries and assist with order processing. Skills & Experience Previous experience within a finance administration, accounts administration or office administration role. Knowledge of Accounts Payable and Accounts Receivable processes would be beneficial. Experience using SAP Business One or another ERP/accounting system is desirable. A basic accounting qualification, or working towards one, would be advantageous. Confident user of Microsoft Office, particularly Excel. Strong organisational skills with excellent attention to detail. Effective communication skills and the ability to work well within a team. Able to prioritise workloads and meet deadlines in a fast-paced environment. What's on Offer Salary of £33,000-£35,000. 20 days' annual leave plus bank holidays. Company pension scheme. Private medical insurance. Cycle to Work Scheme. Casual dress policy. Employee Benefit Hub. Complimentary Breakfast Club. Ongoing training and opportunities for career progression. The recruitment process consists of a face-to-face interview at the company's Southwest London offices.
Collections Administrator12-month FTC£26,275 per annum Haydock, Merseyside (WA11)Monday - Friday, 36.25 hours per weekFlexible working - open to remote working 2 days a weekMerchant Rentals, part of the PayPoint Group, specialise in providing tailored asset finance solutions to businesses large and small throughout the UK, helping them to accept card payments through a range of payment terminal technologies and accessories. We manage an existing customer base of over 30,000 UK customers and require a skilled and efficient Administrator to join us as a Collections Administrator.About the roleOur 4 strong Credit Control Team are fun, friendly and hard-working and we are looking for a like-minded individual with confident communication skills to develop a fulfilling career in credit control. You will be responsible for chasing high volume/low value debts of around 3,000 debtors per month. You must be target driven and have the ability to meet and exceed team targets. You will pro-actively chase payments from customers, ensuring cash collection is maximised to its full potential. The responsibilities You will handle customers with tact and diplomacy, demonstrating empathy whilst focusing on debt recovery targets. You will work to understand various Hire Agreements as well as industry regulations such as FCA, treating customers fairly, GDPR and the Consumer Credit Act. You will need strong PC skills conversant in MS Office Applications. You will maintain accurate records and provide reports on arrears, actioning cases to the point of termination and escalation. Deal with any Direct Debit failures that occur, chasing outstanding/late payments. Demonstrate commercial awareness and business aptitude in making decisions concerning failed Direct Debits on a day to day basis About you Team player with clear focus on customer service, quality and accuracy Excellent telephone manner Takes ownership of queries, problems and projects and manages to resolution Able to manage own workload and work unsupervised if necessary Have good experience with Microsoft packages including Excel and Word. Understand terms and conditions of various Hire Agreements. Understand and adhere to industry standards, e.g. Data Protection Act and Consumer Credit Act. Understand the objectives of the company and work towards them through a personal development plan. Whilst previous experience of Debt Collection would be useful, it is not essential. This is 12-month fixed term contract role.Monday to Friday, 36.25 hours per week, 7.25 hours per day with flexibility around start and finish times from 8.00am until 6.00pm.We are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits.Benefits 25 days annual leave plus 8 UK bank holidays Contributory pension scheme and life assurance (subject to conditions) Structured induction and ongoing training and support Employee benefits platform discounts Free on-site parking (A580 location, close to M6) Employee social events and team activities Free refreshments provided
Aug 02, 2026
Contractor
Collections Administrator12-month FTC£26,275 per annum Haydock, Merseyside (WA11)Monday - Friday, 36.25 hours per weekFlexible working - open to remote working 2 days a weekMerchant Rentals, part of the PayPoint Group, specialise in providing tailored asset finance solutions to businesses large and small throughout the UK, helping them to accept card payments through a range of payment terminal technologies and accessories. We manage an existing customer base of over 30,000 UK customers and require a skilled and efficient Administrator to join us as a Collections Administrator.About the roleOur 4 strong Credit Control Team are fun, friendly and hard-working and we are looking for a like-minded individual with confident communication skills to develop a fulfilling career in credit control. You will be responsible for chasing high volume/low value debts of around 3,000 debtors per month. You must be target driven and have the ability to meet and exceed team targets. You will pro-actively chase payments from customers, ensuring cash collection is maximised to its full potential. The responsibilities You will handle customers with tact and diplomacy, demonstrating empathy whilst focusing on debt recovery targets. You will work to understand various Hire Agreements as well as industry regulations such as FCA, treating customers fairly, GDPR and the Consumer Credit Act. You will need strong PC skills conversant in MS Office Applications. You will maintain accurate records and provide reports on arrears, actioning cases to the point of termination and escalation. Deal with any Direct Debit failures that occur, chasing outstanding/late payments. Demonstrate commercial awareness and business aptitude in making decisions concerning failed Direct Debits on a day to day basis About you Team player with clear focus on customer service, quality and accuracy Excellent telephone manner Takes ownership of queries, problems and projects and manages to resolution Able to manage own workload and work unsupervised if necessary Have good experience with Microsoft packages including Excel and Word. Understand terms and conditions of various Hire Agreements. Understand and adhere to industry standards, e.g. Data Protection Act and Consumer Credit Act. Understand the objectives of the company and work towards them through a personal development plan. Whilst previous experience of Debt Collection would be useful, it is not essential. This is 12-month fixed term contract role.Monday to Friday, 36.25 hours per week, 7.25 hours per day with flexibility around start and finish times from 8.00am until 6.00pm.We are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits.Benefits 25 days annual leave plus 8 UK bank holidays Contributory pension scheme and life assurance (subject to conditions) Structured induction and ongoing training and support Employee benefits platform discounts Free on-site parking (A580 location, close to M6) Employee social events and team activities Free refreshments provided
Salary : £28,000 per annum Role : Full time, Monday to Friday, 8am 5pm Location : Office based - Thames Ditton We are looking for an experienced Customer Service Coordinator to join our busy office. This role would suit someone with previous experience as a Service Coordinator, Service Administrator, Scheduler, Planner, Customer Service Coordinator or Call Centre Team Member who enjoys organising appointments, speaking with customers and providing excellent administrative support. About us: Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England. Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management. Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams. As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner. We are now looking for two Customer Service Coordinators to assist the service and installation teams in the day to day running of the departments and deliver outstanding and efficient customer service across the Home Service Group. Job share opportunities will be considered for the right candidates. Job Role: Answer incoming calls in a professional, friendly and efficient manner, delivering excellent customer service. Schedule, confirm and reschedule service and installation appointments. Provide administrative support to the service and installation teams. Liaise with account customers and agencies, prioritising work and providing updates on additional work required. Contact existing customers to arrange annual boiler servicing appointments. Track parts and orders with suppliers, ensuring timely updates. Identify customers' needs and either resolve enquiries or direct them to the appropriate team member. Communicate clearly and effectively with customers, colleagues and suppliers. Work collaboratively as part of a positive and supportive team. Carry out a range of general administrative and ad hoc duties as required. About you: Previous experience in a call centre environment is essential. Previous experience in a similar customer service or administrative role is essential. Experience within the industry would be beneficial but is not essential. Excellent telephone manner with a outstanding customer service skills. Strong written and verbal communication skills. Excellent organisational and time management skills and a high level of attention to detail. Ability to work effectively both independently and as part of a small team. A positive, proactive approach with good problem-solving skills. The Benefits: Casual dress Company events On-site parking Opportunity for progression Could you be our Customer Service Coordinator? Right to Work in the UK: Applicants must have the legal right to live and work in the UK. Given the role and salary level, this is not a role that will qualify for UK Sponsorship. We will respond to your application as soon as possible. Please bear with us, we are experiencing high numbers of applications at present. REF-(Apply online only)
Aug 02, 2026
Full time
Salary : £28,000 per annum Role : Full time, Monday to Friday, 8am 5pm Location : Office based - Thames Ditton We are looking for an experienced Customer Service Coordinator to join our busy office. This role would suit someone with previous experience as a Service Coordinator, Service Administrator, Scheduler, Planner, Customer Service Coordinator or Call Centre Team Member who enjoys organising appointments, speaking with customers and providing excellent administrative support. About us: Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England. Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management. Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams. As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner. We are now looking for two Customer Service Coordinators to assist the service and installation teams in the day to day running of the departments and deliver outstanding and efficient customer service across the Home Service Group. Job share opportunities will be considered for the right candidates. Job Role: Answer incoming calls in a professional, friendly and efficient manner, delivering excellent customer service. Schedule, confirm and reschedule service and installation appointments. Provide administrative support to the service and installation teams. Liaise with account customers and agencies, prioritising work and providing updates on additional work required. Contact existing customers to arrange annual boiler servicing appointments. Track parts and orders with suppliers, ensuring timely updates. Identify customers' needs and either resolve enquiries or direct them to the appropriate team member. Communicate clearly and effectively with customers, colleagues and suppliers. Work collaboratively as part of a positive and supportive team. Carry out a range of general administrative and ad hoc duties as required. About you: Previous experience in a call centre environment is essential. Previous experience in a similar customer service or administrative role is essential. Experience within the industry would be beneficial but is not essential. Excellent telephone manner with a outstanding customer service skills. Strong written and verbal communication skills. Excellent organisational and time management skills and a high level of attention to detail. Ability to work effectively both independently and as part of a small team. A positive, proactive approach with good problem-solving skills. The Benefits: Casual dress Company events On-site parking Opportunity for progression Could you be our Customer Service Coordinator? Right to Work in the UK: Applicants must have the legal right to live and work in the UK. Given the role and salary level, this is not a role that will qualify for UK Sponsorship. We will respond to your application as soon as possible. Please bear with us, we are experiencing high numbers of applications at present. REF-(Apply online only)
Our client looking for an experienced and organised Administrator to join our team on a temporary basis This is an excellent opportunity for a proactive individual who can provide comprehensive administrative support while coordinating domestic and international shipments, maintaining accurate records, and supporting the smooth day-to-day running of the business. The successful candidate will have strong communication skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment. TEMPORARY CONTRACT - start date August 3rd 2026 to 4th September 2026 Key Responsibilities Provide general office administration and administrative support across the business. Communicate with DHL regarding collections, deliveries, shipment tracking, and delivery queries. Monitor shipments and resolve any issues or delays promptly. Perform accurate data entry and maintain records and databases. Manage emails, diaries, and administrative correspondence. Coordinate courier collections and deliveries. Prepare, update, and file business documentation. Maintain electronic and paper filing systems. Provide excellent customer service and professional communication with internal and external contacts. Handle confidential company information with discretion and professionalism. Support colleagues across departments and assist with general office projects as required. Skills & Experience Required Essential Previous experience in an administrative role. Experience arranging and tracking shipments, ideally using DHL systems. Strong Microsoft Office skills, including Word, Excel, and Outlook. Excellent verbal and written communication skills. Strong organisational and time management abilities. Accurate data entry and record-keeping skills. Ability to multitask and prioritise workload effectively. Strong attention to detail. Problem-solving skills and the ability to work independently. Professional approach to customer service. Ability to maintain confidentiality. Strong team-working and cross-department collaboration skills. Desirable Experience within a logistics, manufacturing, distribution, or office environment. Knowledge of domestic and international shipping processes. What We Offer Competitive pay of £14.00 per hour . Monday to Friday working pattern. Supportive and friendly working environment. Opportunity to develop your skills within a growing business. Varied and engaging role with responsibility and autonomy. If you are a highly organised administrator with excellent communication skills and experience in office administration and shipment coordination, we would love to hear from you.
Aug 02, 2026
Seasonal
Our client looking for an experienced and organised Administrator to join our team on a temporary basis This is an excellent opportunity for a proactive individual who can provide comprehensive administrative support while coordinating domestic and international shipments, maintaining accurate records, and supporting the smooth day-to-day running of the business. The successful candidate will have strong communication skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment. TEMPORARY CONTRACT - start date August 3rd 2026 to 4th September 2026 Key Responsibilities Provide general office administration and administrative support across the business. Communicate with DHL regarding collections, deliveries, shipment tracking, and delivery queries. Monitor shipments and resolve any issues or delays promptly. Perform accurate data entry and maintain records and databases. Manage emails, diaries, and administrative correspondence. Coordinate courier collections and deliveries. Prepare, update, and file business documentation. Maintain electronic and paper filing systems. Provide excellent customer service and professional communication with internal and external contacts. Handle confidential company information with discretion and professionalism. Support colleagues across departments and assist with general office projects as required. Skills & Experience Required Essential Previous experience in an administrative role. Experience arranging and tracking shipments, ideally using DHL systems. Strong Microsoft Office skills, including Word, Excel, and Outlook. Excellent verbal and written communication skills. Strong organisational and time management abilities. Accurate data entry and record-keeping skills. Ability to multitask and prioritise workload effectively. Strong attention to detail. Problem-solving skills and the ability to work independently. Professional approach to customer service. Ability to maintain confidentiality. Strong team-working and cross-department collaboration skills. Desirable Experience within a logistics, manufacturing, distribution, or office environment. Knowledge of domestic and international shipping processes. What We Offer Competitive pay of £14.00 per hour . Monday to Friday working pattern. Supportive and friendly working environment. Opportunity to develop your skills within a growing business. Varied and engaging role with responsibility and autonomy. If you are a highly organised administrator with excellent communication skills and experience in office administration and shipment coordination, we would love to hear from you.
Part-Time Finance Administrator Location: PartingtonPermanent Role Preferred Hours: 15 Hours Per Week (Monday & Wednesday Preferred)Office Based Salary: £10,000 = £12.82 per hour (Benefits include 5% Bonus Paid Annually) An excellent opportunity has arisen for a proactive and organised Finance Administrator to join a busy finance shared services environment on a part-time permanent basis. The preferred working pattern is Monday and Wednesday, however alternative working arrangements/hours can be considered and are negotiable for the right candidate. This role would suit a confident individual who enjoys building strong working relationships, thrives in a fast-paced environment, and can communicate effectively with both internal and external stakeholders. Key Responsibilities Processing invoices and ensuring compliance with legal and HMRC tax requirements Processing credit notes in line with company procedures Checking and processing self-bills and resolving any related queries with regional contacts Uploading invoices onto customer portals within agreed timescales Monitoring finance/admin inboxes and responding to queries promptly Producing reports using SAP and Excel Updating systems with customer detail changes Supporting the wider finance team with ad hoc administrative duties as required Skills & Experience Required Excellent communication skills with the ability to liaise confidently at all levels Strong team player with the ability to build relationships quickly Adaptable and open to new processes and ways of working Ability to prioritise workload and meet deadlines within a busy finance environment Good Excel skills are essential Previous SAP experience would be advantageous This is a fantastic opportunity to join a supportive and collaborative team within a well-established business. For more information or to apply, please get in touch today.
Aug 02, 2026
Full time
Part-Time Finance Administrator Location: PartingtonPermanent Role Preferred Hours: 15 Hours Per Week (Monday & Wednesday Preferred)Office Based Salary: £10,000 = £12.82 per hour (Benefits include 5% Bonus Paid Annually) An excellent opportunity has arisen for a proactive and organised Finance Administrator to join a busy finance shared services environment on a part-time permanent basis. The preferred working pattern is Monday and Wednesday, however alternative working arrangements/hours can be considered and are negotiable for the right candidate. This role would suit a confident individual who enjoys building strong working relationships, thrives in a fast-paced environment, and can communicate effectively with both internal and external stakeholders. Key Responsibilities Processing invoices and ensuring compliance with legal and HMRC tax requirements Processing credit notes in line with company procedures Checking and processing self-bills and resolving any related queries with regional contacts Uploading invoices onto customer portals within agreed timescales Monitoring finance/admin inboxes and responding to queries promptly Producing reports using SAP and Excel Updating systems with customer detail changes Supporting the wider finance team with ad hoc administrative duties as required Skills & Experience Required Excellent communication skills with the ability to liaise confidently at all levels Strong team player with the ability to build relationships quickly Adaptable and open to new processes and ways of working Ability to prioritise workload and meet deadlines within a busy finance environment Good Excel skills are essential Previous SAP experience would be advantageous This is a fantastic opportunity to join a supportive and collaborative team within a well-established business. For more information or to apply, please get in touch today.
An exciting new opening for a Sales Administrator has arisen to provide proactive administrative and commercial support to the lead Account Manager. The Sales Administrator role involves ensuring excellent customer service, efficient sales processes, and the effective management of customer accounts. Competitive basic salary of £35,000 with an uncapped commission structure, rewarding high performance Office based Parking on site Sales Administrator responsibilities: Providing comprehensive administrative and sales support to the lead Account Manager Setting up and maintaining pricing on the in-house system in line with approved agreements Preparing accurate customer quotations and issuing within agreed service levels Following up sales enquiries in accordance with agreed action plans to maximise conversion rates and improve customer satisfaction Contacting existing and prospective customers to arrange appointments and support development initiatives Identifying and qualifying new business opportunities, undertaking set activities to generate sales leads and revenue growth Reviewing and managing outstanding customer orders, ensuring prompt resolution of any issues Liaising with the wider team and suppliers to obtain pricing, product availability, and lead times Working closely with customers and the lead Account Manager to resolve pricing queries accurately and in a timely manner Monitoring customer purchasing trends, identify reductions in spending, and supporting the implementation of customer retention and account management Sales Administrator skills/competencies: Previous experience in a sales support, sales administration, customer service, or account support role Excellent organisational skills Apply today!
Aug 02, 2026
Full time
An exciting new opening for a Sales Administrator has arisen to provide proactive administrative and commercial support to the lead Account Manager. The Sales Administrator role involves ensuring excellent customer service, efficient sales processes, and the effective management of customer accounts. Competitive basic salary of £35,000 with an uncapped commission structure, rewarding high performance Office based Parking on site Sales Administrator responsibilities: Providing comprehensive administrative and sales support to the lead Account Manager Setting up and maintaining pricing on the in-house system in line with approved agreements Preparing accurate customer quotations and issuing within agreed service levels Following up sales enquiries in accordance with agreed action plans to maximise conversion rates and improve customer satisfaction Contacting existing and prospective customers to arrange appointments and support development initiatives Identifying and qualifying new business opportunities, undertaking set activities to generate sales leads and revenue growth Reviewing and managing outstanding customer orders, ensuring prompt resolution of any issues Liaising with the wider team and suppliers to obtain pricing, product availability, and lead times Working closely with customers and the lead Account Manager to resolve pricing queries accurately and in a timely manner Monitoring customer purchasing trends, identify reductions in spending, and supporting the implementation of customer retention and account management Sales Administrator skills/competencies: Previous experience in a sales support, sales administration, customer service, or account support role Excellent organisational skills Apply today!
Trade Compliance Coordinator Salary: Negotiable depending on experience Location: Heathrow Area Position: Permanent, Full Time Start Date: ASAP About the Role: Due to continued global growth, our client is seeking a Trade Compliance Coordinator to join their Heathrow team. This is an excellent opportunity to join a well-established international freight forwarding and logistics organisation with strong family values and a long-standing reputation within the industry. What you'll do: As Trade Compliance Coordinator you will support key account trade compliance functions with KPI and product reporting. Main Responsibilities: Ensure all Trade Compliance reports and KPIs are completed accurately and within deadlines Determine correct tariff classifications for supported brands moving from the EU Issue UK-specific import guidance to the business Liaise with HMRC and assist with maintenance of customs procedures Complete Import, Export, Transit, ICS and ENS declarations in line with regulations Audit and monitor entries to ensure compliance with import/export legislation Maintenance of the CITES portal, uploading Import and Re-Export CITES certificates Create and maintain written procedures and SOPs Implement and improve new efficiencies in client workflow in conjunction with line manager Report sales leads to the Line Manager for distribution to the Sales Team Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly Maintain excellent relationships with customers and internal departments What you need: Experience within customs or trade compliance in a large organisation or brokerage environment In-depth understanding of UK & EU customs regulations and documentation Knowledge of CITES import/export permits (desirable) Strong understanding of commodity codes, incoterms, valuation and preference Intermediate to strong Excel skills Excellent communication skills across all levels Strong organisational skills with high attention to detail Ability to work independently and as part of a team Proactive, deadline-driven and comfortable in a busy environment Why you'll love this role: 20 days annual leave plus Public Holidays and loyalty days (up to 5 additional days) Yearly pension review Employee Assistance Programme (including immediate family members) Employee discounts platform (groceries, holidays, wellness, sports and more) Death in Service (3x salary) after 6 months Private Medical Scheme eligibility after 1 year Enhanced pension contributions (9%) after 1 year How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable. E: T: If you'd like to know more about this Trade Compliance Coordinator role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in Shipping & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. Customs Compliance Coordinator, Trade Compliance Specialist, Customs Entry Clerk, Import Export Compliance Officer, Customs Brokerage Coordinator.
Aug 02, 2026
Full time
Trade Compliance Coordinator Salary: Negotiable depending on experience Location: Heathrow Area Position: Permanent, Full Time Start Date: ASAP About the Role: Due to continued global growth, our client is seeking a Trade Compliance Coordinator to join their Heathrow team. This is an excellent opportunity to join a well-established international freight forwarding and logistics organisation with strong family values and a long-standing reputation within the industry. What you'll do: As Trade Compliance Coordinator you will support key account trade compliance functions with KPI and product reporting. Main Responsibilities: Ensure all Trade Compliance reports and KPIs are completed accurately and within deadlines Determine correct tariff classifications for supported brands moving from the EU Issue UK-specific import guidance to the business Liaise with HMRC and assist with maintenance of customs procedures Complete Import, Export, Transit, ICS and ENS declarations in line with regulations Audit and monitor entries to ensure compliance with import/export legislation Maintenance of the CITES portal, uploading Import and Re-Export CITES certificates Create and maintain written procedures and SOPs Implement and improve new efficiencies in client workflow in conjunction with line manager Report sales leads to the Line Manager for distribution to the Sales Team Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly Maintain excellent relationships with customers and internal departments What you need: Experience within customs or trade compliance in a large organisation or brokerage environment In-depth understanding of UK & EU customs regulations and documentation Knowledge of CITES import/export permits (desirable) Strong understanding of commodity codes, incoterms, valuation and preference Intermediate to strong Excel skills Excellent communication skills across all levels Strong organisational skills with high attention to detail Ability to work independently and as part of a team Proactive, deadline-driven and comfortable in a busy environment Why you'll love this role: 20 days annual leave plus Public Holidays and loyalty days (up to 5 additional days) Yearly pension review Employee Assistance Programme (including immediate family members) Employee discounts platform (groceries, holidays, wellness, sports and more) Death in Service (3x salary) after 6 months Private Medical Scheme eligibility after 1 year Enhanced pension contributions (9%) after 1 year How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable. E: T: If you'd like to know more about this Trade Compliance Coordinator role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in Shipping & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. Customs Compliance Coordinator, Trade Compliance Specialist, Customs Entry Clerk, Import Export Compliance Officer, Customs Brokerage Coordinator.
Branch Administrator - Bellshill People Solutions are currently recruiting for Branch Administrators to join our busy team based in Bellshill. This is a fantastic opportunity offering a permanent position, Monday to Friday working hours, excellent career progression, ongoing training and a supportive working environment. This role may be suitable for candidates with experience as an Office Administrator , Recruitment Administrator or R esourcer. Shift Pattern: Monday to Friday 08:00 to 17:00 Pay Rate: £26,780 per annum (approximately £12.88 per hour based on a 40-hour working week) Benefits: Your benefits as a Branch Administrator are: Permanent position 23 days holiday plus 8 bank holidays Career progression opportunities Ongoing training and development No weekend work Free on-site parking Day to Day Duties: As a Branch Administrator , your duties will include: Answering telephone, email and face-to-face enquiries professionally Greeting candidates, clients and visitors arriving at the branch Processing weekly worker timesheets accurately and efficiently Maintaining accurate records and updating internal databases Ensuring compliance with company policies and procedures Supporting the branch team with a wide range of day-to-day administrative duties Telephone screening candidates to assist with job matching and booking workers for registration Essential Skills: The skills required to be successful as a Branch Administrator are: Previous experience in an administrative or office-based role Proficiency in Microsoft Office packages, including Word, Excel and Outlook Excellent customer service and communication skills Friendly, professional and approachable manner Strong written and verbal communication skills Excellent attention to detail and accuracy Good numeracy skills Ability to multitask, prioritise workloads and manage time effectively Proactive and organised approach to work Desirable Experience: Previous recruitment administration experience Experience working within a fast-paced office or recruitment environment Training: Full training provided Ongoing support and career development opportunities Apply: If you are ready to take the next step in your career and join a friendly, supportive team, apply today and a member of our recruitment team will be in touch to discuss the role further. People Solutions are acting as an employment agency in relation to this vacancy and do not charge candidates any fees or request deposits at any stage of the recruitment process
Aug 02, 2026
Full time
Branch Administrator - Bellshill People Solutions are currently recruiting for Branch Administrators to join our busy team based in Bellshill. This is a fantastic opportunity offering a permanent position, Monday to Friday working hours, excellent career progression, ongoing training and a supportive working environment. This role may be suitable for candidates with experience as an Office Administrator , Recruitment Administrator or R esourcer. Shift Pattern: Monday to Friday 08:00 to 17:00 Pay Rate: £26,780 per annum (approximately £12.88 per hour based on a 40-hour working week) Benefits: Your benefits as a Branch Administrator are: Permanent position 23 days holiday plus 8 bank holidays Career progression opportunities Ongoing training and development No weekend work Free on-site parking Day to Day Duties: As a Branch Administrator , your duties will include: Answering telephone, email and face-to-face enquiries professionally Greeting candidates, clients and visitors arriving at the branch Processing weekly worker timesheets accurately and efficiently Maintaining accurate records and updating internal databases Ensuring compliance with company policies and procedures Supporting the branch team with a wide range of day-to-day administrative duties Telephone screening candidates to assist with job matching and booking workers for registration Essential Skills: The skills required to be successful as a Branch Administrator are: Previous experience in an administrative or office-based role Proficiency in Microsoft Office packages, including Word, Excel and Outlook Excellent customer service and communication skills Friendly, professional and approachable manner Strong written and verbal communication skills Excellent attention to detail and accuracy Good numeracy skills Ability to multitask, prioritise workloads and manage time effectively Proactive and organised approach to work Desirable Experience: Previous recruitment administration experience Experience working within a fast-paced office or recruitment environment Training: Full training provided Ongoing support and career development opportunities Apply: If you are ready to take the next step in your career and join a friendly, supportive team, apply today and a member of our recruitment team will be in touch to discuss the role further. People Solutions are acting as an employment agency in relation to this vacancy and do not charge candidates any fees or request deposits at any stage of the recruitment process
Jennifer Griffiths Recruitment
Bridgend, Mid Glamorgan
About the Role We are looking for an organised and detail-oriented Customer Service Administrator to join our busy team. This is a varied role involving customer service, order processing, payment handling, and logistics coordination. The successful candidate will play a key role in ensuring customers always receive a professional and efficient service. Key Responsibilities Processing customer orders accurately and efficiently Arranging collections and coordinating with customers and transport providers Taking and processing customer payments Handling inbound telephone calls and customer enquiries Maintaining accurate customer records and updating internal systems Resolving customer queries in a professional and timely manner Providing general administrative support to the team Managing shared email inboxes, ensuring customer enquiries, orders, and requests are responded to promptly and allocated appropriately Essential Skills & Experience Previous experience in a customer service and administration role Experience using Sage 200 is essential Confident processing orders and managing customer accounts within Sage 200 Excellent attention to detail and a high level of accuracy Strong telephone and communication skills Good IT skills, including Microsoft Office applications Excellent organisational and time management skills Ability to work effectively both independently and as part of a team What We Offer 20 days annual holiday plus bank holidays Early finish every Friday at 2:30pm Friendly and supportive working environment Full-time, permanent position Opportunity to develop and grow within the business Salary will be £12.77 per hour Start as soon as possible. Working Hours: Monday to Thursday: 8:00am - 5:00pm Friday: 8:00am - 2pm
Aug 02, 2026
Full time
About the Role We are looking for an organised and detail-oriented Customer Service Administrator to join our busy team. This is a varied role involving customer service, order processing, payment handling, and logistics coordination. The successful candidate will play a key role in ensuring customers always receive a professional and efficient service. Key Responsibilities Processing customer orders accurately and efficiently Arranging collections and coordinating with customers and transport providers Taking and processing customer payments Handling inbound telephone calls and customer enquiries Maintaining accurate customer records and updating internal systems Resolving customer queries in a professional and timely manner Providing general administrative support to the team Managing shared email inboxes, ensuring customer enquiries, orders, and requests are responded to promptly and allocated appropriately Essential Skills & Experience Previous experience in a customer service and administration role Experience using Sage 200 is essential Confident processing orders and managing customer accounts within Sage 200 Excellent attention to detail and a high level of accuracy Strong telephone and communication skills Good IT skills, including Microsoft Office applications Excellent organisational and time management skills Ability to work effectively both independently and as part of a team What We Offer 20 days annual holiday plus bank holidays Early finish every Friday at 2:30pm Friendly and supportive working environment Full-time, permanent position Opportunity to develop and grow within the business Salary will be £12.77 per hour Start as soon as possible. Working Hours: Monday to Thursday: 8:00am - 5:00pm Friday: 8:00am - 2pm
We are seeking an organised and proactive Office Administrator to join a busy and professional team based in Harrogate. This varied role is ideal for someone who enjoys working in a fast-paced office environment, providing excellent customer service, and supporting colleagues across multiple areas of the business. You will play an important role in ensuring the smooth running of daily administrative processes, managing client communications, maintaining accurate records, and assisting with a range of operational tasks. Responsibilities Provide reception support during lunch breaks and periods of annual leave. Welcome visitors and manage incoming calls professionally. Coordinate refreshments and meeting arrangements. Support client onboarding processes, including documentation, compliance checks, system updates, and electronic filing. Maintain accurate records and process client information updates. Assist with billing administration and invoice-related tasks. Prepare and issue documents for third-party requests. Liaise with clients to obtain required information and documentation. Monitor outstanding paperwork and follow up where necessary to meet deadlines. Support the preparation and submission of company administration documents. Provide general administrative assistance and support ad hoc projects as required. Key Skills & Experience Previous administration experience within a professional office environment. Excellent communication skills, both written and verbal. Confident dealing with clients by telephone and email. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and work to deadlines. Proactive, reliable, and comfortable working independently or as part of a team. Good working knowledge of Microsoft Office and confidence learning new systems. A professional, friendly, and customer-focused approach. Benefits Competitive salary of £29,000 - £31,000 depending on experience. Free onsite parking. Competitive benefits package. Early finish every Friday at 4:30pm with no requirement to make up the time. 20 days annual leave plus bank holidays. Office closure between Christmas and New Year for an extended festive break.
Aug 02, 2026
Full time
We are seeking an organised and proactive Office Administrator to join a busy and professional team based in Harrogate. This varied role is ideal for someone who enjoys working in a fast-paced office environment, providing excellent customer service, and supporting colleagues across multiple areas of the business. You will play an important role in ensuring the smooth running of daily administrative processes, managing client communications, maintaining accurate records, and assisting with a range of operational tasks. Responsibilities Provide reception support during lunch breaks and periods of annual leave. Welcome visitors and manage incoming calls professionally. Coordinate refreshments and meeting arrangements. Support client onboarding processes, including documentation, compliance checks, system updates, and electronic filing. Maintain accurate records and process client information updates. Assist with billing administration and invoice-related tasks. Prepare and issue documents for third-party requests. Liaise with clients to obtain required information and documentation. Monitor outstanding paperwork and follow up where necessary to meet deadlines. Support the preparation and submission of company administration documents. Provide general administrative assistance and support ad hoc projects as required. Key Skills & Experience Previous administration experience within a professional office environment. Excellent communication skills, both written and verbal. Confident dealing with clients by telephone and email. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and work to deadlines. Proactive, reliable, and comfortable working independently or as part of a team. Good working knowledge of Microsoft Office and confidence learning new systems. A professional, friendly, and customer-focused approach. Benefits Competitive salary of £29,000 - £31,000 depending on experience. Free onsite parking. Competitive benefits package. Early finish every Friday at 4:30pm with no requirement to make up the time. 20 days annual leave plus bank holidays. Office closure between Christmas and New Year for an extended festive break.
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
Aug 02, 2026
Full time
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Aug 02, 2026
Full time
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Macildowie Recruitment and Retention
Leicester, Leicestershire
THE OPPORTUNITY: Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. This is a full time permanent position which is fully office based. THE ROLE & YOUR RESPONSIBILITIES: Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required. Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters. Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day. Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures. When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures. Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. Prompt and accurate filing of the office's paperwork. Carrying out mail room duties as needed. Any other duties determined from time to time by the Operations Manager. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.
Aug 02, 2026
Full time
THE OPPORTUNITY: Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. This is a full time permanent position which is fully office based. THE ROLE & YOUR RESPONSIBILITIES: Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required. Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters. Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day. Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures. When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures. Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. Prompt and accurate filing of the office's paperwork. Carrying out mail room duties as needed. Any other duties determined from time to time by the Operations Manager. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.
Office Administrator - IMMEDIATE START Location: Maidstone, Kent Salary: £13.50 per hour PAYE via Pertemps Hours: Monday to Friday, 07:30am - 5:00pm Job Type: Full-Time, Temp to Perm - IMMEDIATE START Driving Licence: Essential Office Administrator Are you an experienced Office Administrator, Office Assistant, Hire Desk Administrator, Customer Service Administrator, Office Clerk, Admin, Depot Administrator, Service Admin, Operations Administrator, Administrator, Hire Desk Controller or Plant Hire Administrator looking for your next opportunity?We are recruiting on behalf of a well-established business based on the outskirts of Maidstone. This is an excellent opportunity to join a busy and friendly team where you will play a key role supporting customers, coordinating administration processes, and ensuring smooth day-to-day operations. Office Administrator Duties & Responsibilities: Answering inbound telephone calls and responding to customer email enquiries. Managing website enquiries and converting enquiries into orders. Building relationships with new and existing Customers Processing customer hire requests from enquiry through to completion. Supporting the Hire Desk team with daily administration. Raising Purchase Orders for workshop and office requirements. Maintaining accurate customer and order records. Handling customer repair administration and documentation. Collating and reporting plant breakdown information. Liaising with customers, engineers, workshop staff, and suppliers. Providing exceptional customer service and ongoing customer support. Assisting with general office administration and office support duties. Following up with customers and obtaining post-hire feedback. Office Administrator Skills & Experience Required Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers Exceptional communication skills including negotiating and influencing. You'll have the ability to engage and build relationships with both internal and external customers Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures An effective team member with a highly supportive, collaborative approach Strong administration and organisational abilities. Competent with Microsoft Office, including Outlook, Word, and Excel. High attention to detail and accuracy. Professional telephone manner. Experience within plant hire, tool hire, construction, engineering, transport, logistics, fleet, or equipment hire would be advantageous but not essential. Full UK driving licence and own transport due to the location. If you are interested and have more questions, please contact Aleks from Pertemps Maidstone.
Aug 01, 2026
Seasonal
Office Administrator - IMMEDIATE START Location: Maidstone, Kent Salary: £13.50 per hour PAYE via Pertemps Hours: Monday to Friday, 07:30am - 5:00pm Job Type: Full-Time, Temp to Perm - IMMEDIATE START Driving Licence: Essential Office Administrator Are you an experienced Office Administrator, Office Assistant, Hire Desk Administrator, Customer Service Administrator, Office Clerk, Admin, Depot Administrator, Service Admin, Operations Administrator, Administrator, Hire Desk Controller or Plant Hire Administrator looking for your next opportunity?We are recruiting on behalf of a well-established business based on the outskirts of Maidstone. This is an excellent opportunity to join a busy and friendly team where you will play a key role supporting customers, coordinating administration processes, and ensuring smooth day-to-day operations. Office Administrator Duties & Responsibilities: Answering inbound telephone calls and responding to customer email enquiries. Managing website enquiries and converting enquiries into orders. Building relationships with new and existing Customers Processing customer hire requests from enquiry through to completion. Supporting the Hire Desk team with daily administration. Raising Purchase Orders for workshop and office requirements. Maintaining accurate customer and order records. Handling customer repair administration and documentation. Collating and reporting plant breakdown information. Liaising with customers, engineers, workshop staff, and suppliers. Providing exceptional customer service and ongoing customer support. Assisting with general office administration and office support duties. Following up with customers and obtaining post-hire feedback. Office Administrator Skills & Experience Required Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers Exceptional communication skills including negotiating and influencing. You'll have the ability to engage and build relationships with both internal and external customers Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures An effective team member with a highly supportive, collaborative approach Strong administration and organisational abilities. Competent with Microsoft Office, including Outlook, Word, and Excel. High attention to detail and accuracy. Professional telephone manner. Experience within plant hire, tool hire, construction, engineering, transport, logistics, fleet, or equipment hire would be advantageous but not essential. Full UK driving licence and own transport due to the location. If you are interested and have more questions, please contact Aleks from Pertemps Maidstone.
Building a sustainable tomorrow BAM UK & Ireland is recruiting a CAFM Facilities Administrator to join our FM segment of the business and join our team based out of East Midlands Airport. The CAFM Administrator will provide guidance, support and deputise to ensure the delivery of service to the contract. This is a 12 Month Fixed Term Contract. Making Possible You will-be responsible for the management and co-ordination of FM services required by the contract which predominantly includes M&E services and building fabric maintenance activities. The role will require the organisation and management of third-party subcontractors, as and when required to support site requirements. Your mission • Ensure the effective and efficient use of all resources allocated to the management of the contracted service delivery requirements. • Preparing concise monthly reports for the client within the contractual timeframes. • Assist in the identification of employee learning and development needs to meet Company objectives. • Ensure the management of the services is carried out in accordance with contract specification. • Monitor all planned maintenance activities to ensure completion within SLA s utilising the onsite CAFM system • Manage internal and external full and temporary passes; oversee insurance, renewal, and compliance with site security protocols. • Support the helpdesk with reactive works, access coordination and task updates; ensuring KPI are achieved Support the profit and loss reporting for the contract. • Adhere to quality, environmental, safety and health management systems requirements. • Work to appropriate statutory and legislative requirements including applicable standards and codes of practice. • Ensure adherence to BAM FM polices and code of conduct. • Management of sub-contractors on site, ensuring appropriate RAMS are in place and appropriately recorded within the systems in place. • Ensure that all facilities and services are made available within the requirements of the contract specifications. • Support the delivery of projects on site by acting as the point of contact for key activities, including coordinating access, reviewing documentation, and ensuring the client is kept up to date. • Monitor and ensure training matrix remains fit for purpose and up to date at all times. • Ensure all services are operated in the most economical and efficient manner. • Monitor BAM FM Health and Safety Procedures, including the management of regular TBT s with the on site team. • Ensure safe working practices are adhered to by contractors. • Keep up to date records in accordance with legislative and BAM FM requirements. • Co-ordinate activities where multiple trades are involved, including permit to work . • Liaison with Clients Representatives at all levels. • Produce meetings notes as and when required. • Manage on call rota to ensure uninterrupted site coverage. What s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. What do you bring to the role? • Ideally looking for someone with a trade based City & Guilds qualification Level II/III or equivalent. • CAFM experience. • Experience of building fabric maintenance, both with commercial and domestic buildings. • Experience of working within a mobile service delivery contract. • An understanding of Service Level Agreements (SLA's), service targets and objectives and Key Performance Indicators (KPI's) • Knowledge of Health & Safety and safe working practices. • Strong customer care focus. • Good communication skills. • Proactive approach. • Able to anticipate and/or diagnose and repair faults. • Capable of completing essential paperwork in an accurate and timely manner. • Full UK Drivers licence. About BAM Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible".
Aug 01, 2026
Contractor
Building a sustainable tomorrow BAM UK & Ireland is recruiting a CAFM Facilities Administrator to join our FM segment of the business and join our team based out of East Midlands Airport. The CAFM Administrator will provide guidance, support and deputise to ensure the delivery of service to the contract. This is a 12 Month Fixed Term Contract. Making Possible You will-be responsible for the management and co-ordination of FM services required by the contract which predominantly includes M&E services and building fabric maintenance activities. The role will require the organisation and management of third-party subcontractors, as and when required to support site requirements. Your mission • Ensure the effective and efficient use of all resources allocated to the management of the contracted service delivery requirements. • Preparing concise monthly reports for the client within the contractual timeframes. • Assist in the identification of employee learning and development needs to meet Company objectives. • Ensure the management of the services is carried out in accordance with contract specification. • Monitor all planned maintenance activities to ensure completion within SLA s utilising the onsite CAFM system • Manage internal and external full and temporary passes; oversee insurance, renewal, and compliance with site security protocols. • Support the helpdesk with reactive works, access coordination and task updates; ensuring KPI are achieved Support the profit and loss reporting for the contract. • Adhere to quality, environmental, safety and health management systems requirements. • Work to appropriate statutory and legislative requirements including applicable standards and codes of practice. • Ensure adherence to BAM FM polices and code of conduct. • Management of sub-contractors on site, ensuring appropriate RAMS are in place and appropriately recorded within the systems in place. • Ensure that all facilities and services are made available within the requirements of the contract specifications. • Support the delivery of projects on site by acting as the point of contact for key activities, including coordinating access, reviewing documentation, and ensuring the client is kept up to date. • Monitor and ensure training matrix remains fit for purpose and up to date at all times. • Ensure all services are operated in the most economical and efficient manner. • Monitor BAM FM Health and Safety Procedures, including the management of regular TBT s with the on site team. • Ensure safe working practices are adhered to by contractors. • Keep up to date records in accordance with legislative and BAM FM requirements. • Co-ordinate activities where multiple trades are involved, including permit to work . • Liaison with Clients Representatives at all levels. • Produce meetings notes as and when required. • Manage on call rota to ensure uninterrupted site coverage. What s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. What do you bring to the role? • Ideally looking for someone with a trade based City & Guilds qualification Level II/III or equivalent. • CAFM experience. • Experience of building fabric maintenance, both with commercial and domestic buildings. • Experience of working within a mobile service delivery contract. • An understanding of Service Level Agreements (SLA's), service targets and objectives and Key Performance Indicators (KPI's) • Knowledge of Health & Safety and safe working practices. • Strong customer care focus. • Good communication skills. • Proactive approach. • Able to anticipate and/or diagnose and repair faults. • Capable of completing essential paperwork in an accurate and timely manner. • Full UK Drivers licence. About BAM Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible".
Insurance Administrator Location: Pencoed, Bridgend Salary: 24,785 per annum Hours: Full-Time or Part-Time considered Working Pattern: Hybrid options available Our client Our client is an established independent insurance broker, providing tailored insurance solutions with a strong focus on exceptional customer service. They are looking for an Insurance Administrator to join their growing team, offering a supportive environment with excellent opportunities for development and career progression. Key Responsibilities Processing insurance documentation, including policies, certificates, and mid-term adjustments Maintaining accurate client records and ensuring compliance with regulations Handling queries from insurers, underwriters, and internal teams Supporting invoicing, payments, and finance administration Providing professional telephone and email support Requirements Previous administration experience (insurance or financial services experience desirable but not essential) Strong organisational skills with excellent attention to detail Confident using Microsoft Office and databases Professional communication skills Proactive and able to manage your own workload A Cert CII qualification is desirable, or willingness to work towards this with financial support. Benefits: Full-time or part-time flexibility Hybrid working options Private Medical Insurance Enhanced Pension Scheme Career development opportunities If you are looking for a flexible administration role within the insurance sector, we would love to hear from you.
Aug 01, 2026
Full time
Insurance Administrator Location: Pencoed, Bridgend Salary: 24,785 per annum Hours: Full-Time or Part-Time considered Working Pattern: Hybrid options available Our client Our client is an established independent insurance broker, providing tailored insurance solutions with a strong focus on exceptional customer service. They are looking for an Insurance Administrator to join their growing team, offering a supportive environment with excellent opportunities for development and career progression. Key Responsibilities Processing insurance documentation, including policies, certificates, and mid-term adjustments Maintaining accurate client records and ensuring compliance with regulations Handling queries from insurers, underwriters, and internal teams Supporting invoicing, payments, and finance administration Providing professional telephone and email support Requirements Previous administration experience (insurance or financial services experience desirable but not essential) Strong organisational skills with excellent attention to detail Confident using Microsoft Office and databases Professional communication skills Proactive and able to manage your own workload A Cert CII qualification is desirable, or willingness to work towards this with financial support. Benefits: Full-time or part-time flexibility Hybrid working options Private Medical Insurance Enhanced Pension Scheme Career development opportunities If you are looking for a flexible administration role within the insurance sector, we would love to hear from you.
