We are recruiting an Onsite Account Coordinator to help manage the daily delivery of a busy client account, providing support to both the client and workforce. This role would suit someone who is highly organised, confident dealing with people and comfortable working in a fast-moving operational environment. Previous experience is welcome, although full training will be provided. Salary: Up to £35,000 per annum Location: Solihull Hours: 40 hours per week (between 8:00am 6:00pm) Contract Type: Permanent Key Responsibilities Support the recruitment, registration and onboarding of new workers. Assist with the day-to-day coordination of the onsite workforce. Maintain regular contact with workers and support employee engagement. Monitor attendance, absence, staffing levels and key account performance measures. Build effective working relationships with temporary workers, supervisors and client representatives. Respond to worker queries and support the resolution of day-to-day issues. Maintain accurate records, systems and administration. Help ensure staffing requirements are met and service standards are maintained. Work closely with the wider recruitment, payroll and HR teams to support the smooth running of the site. What You ll Bring Strong communication and relationship-building skills. A flexible and responsive approach to supporting a workforce that operates across different shift patterns. Excellent organisational skills and attention to detail. Ability to manage several tasks and changing priorities. Confident using Microsoft Office and computer-based systems. A proactive, professional and service-focused approach. Ability to remain calm and effective in a busy working environment. Previous experience in Administration, HR / Recruitment, or Customer Service would be beneficial but is not essential. RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion.
Aug 17, 2026
Full time
We are recruiting an Onsite Account Coordinator to help manage the daily delivery of a busy client account, providing support to both the client and workforce. This role would suit someone who is highly organised, confident dealing with people and comfortable working in a fast-moving operational environment. Previous experience is welcome, although full training will be provided. Salary: Up to £35,000 per annum Location: Solihull Hours: 40 hours per week (between 8:00am 6:00pm) Contract Type: Permanent Key Responsibilities Support the recruitment, registration and onboarding of new workers. Assist with the day-to-day coordination of the onsite workforce. Maintain regular contact with workers and support employee engagement. Monitor attendance, absence, staffing levels and key account performance measures. Build effective working relationships with temporary workers, supervisors and client representatives. Respond to worker queries and support the resolution of day-to-day issues. Maintain accurate records, systems and administration. Help ensure staffing requirements are met and service standards are maintained. Work closely with the wider recruitment, payroll and HR teams to support the smooth running of the site. What You ll Bring Strong communication and relationship-building skills. A flexible and responsive approach to supporting a workforce that operates across different shift patterns. Excellent organisational skills and attention to detail. Ability to manage several tasks and changing priorities. Confident using Microsoft Office and computer-based systems. A proactive, professional and service-focused approach. Ability to remain calm and effective in a busy working environment. Previous experience in Administration, HR / Recruitment, or Customer Service would be beneficial but is not essential. RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion.
Front of House Coordinator - Permanent - Gosforth Join Our Client as a Front of House Coordinator in Gosforth! Are you passionate about delivering outstanding customer service? Do you thrive in a lively environment where your contributions truly matter? If so, we have an exciting opportunity for you to become the welcoming face of our client's property as a Front of House Coordinator! Position: Front of House Coordinator Contract Type: Permanent Hourly Rate: 28,300 Start Date: ASAP Working Pattern: 8:00am-4:30 pm, Monday - Friday (Full Time) Location: Gosforth - free onsite parking and excellent public transport links What You'll Be Doing: As a Front of House Coordinator, you will play a crucial role in creating an inviting atmosphere for all guests and occupiers. Your responsibilities will include: First-Class Customer Service: Be the first point of contact for all building guests, providing a warm welcome and exceptional service. Collaboration: Work alongside internal and external partners to exceed expectations and enhance the building experience. Administrative Support: Provide effective guidance and support to building users, ensuring a smooth operation. Front-of-House Management: Oversee tenant liaison, health and safety protocols, and facilities coordination. Event Programming: Help organise events that promote environmental, social, and governance (ESG) initiatives. Effective Communication: Engage with visitors through face-to-face interactions, phone calls, emails, and social media. Visitor Access Control: Manage visitor passes, ensuring security and safety are always maintained. Mail Handling: Notify occupiers of deliveries and assist with mail receipt. Quality Checks: Conduct regular inspections of common areas and coordinate cleaning to uphold high standards. Meeting Room Support: Facilitate meeting room bookings and enhance occupier engagement activities. Flexibility: Be willing to adjust working hours to cover for colleagues when necessary. What We're Looking For: To thrive in this role, you should ideally have: 2+ years of experience in a reception, front-of-house, or customer service role. A basic understanding of the Property Management industry. A commitment to delivering exceptional customer service with enthusiasm. An accountable attitude with the ability to work independently. A confident and outgoing personality, paired with a professional demeanour. Strong communication skills, tact, and discretion. Excellent IT skills, particularly in Microsoft Office and Outlook. Familiarity with social media platforms like Instagram, LinkedIn, and Facebook. Strong organisational skills with meticulous attention to detail, capable of managing multiple tasks effectively. This is your chance to be part of a dynamic team in a vibrant setting! If you can start immediately, we encourage you to apply today! Note: Due to the high volume of applications, we are unable to provide individual feedback. Become a vital part of our team and help us create an exceptional experience for all! If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 17, 2026
Full time
Front of House Coordinator - Permanent - Gosforth Join Our Client as a Front of House Coordinator in Gosforth! Are you passionate about delivering outstanding customer service? Do you thrive in a lively environment where your contributions truly matter? If so, we have an exciting opportunity for you to become the welcoming face of our client's property as a Front of House Coordinator! Position: Front of House Coordinator Contract Type: Permanent Hourly Rate: 28,300 Start Date: ASAP Working Pattern: 8:00am-4:30 pm, Monday - Friday (Full Time) Location: Gosforth - free onsite parking and excellent public transport links What You'll Be Doing: As a Front of House Coordinator, you will play a crucial role in creating an inviting atmosphere for all guests and occupiers. Your responsibilities will include: First-Class Customer Service: Be the first point of contact for all building guests, providing a warm welcome and exceptional service. Collaboration: Work alongside internal and external partners to exceed expectations and enhance the building experience. Administrative Support: Provide effective guidance and support to building users, ensuring a smooth operation. Front-of-House Management: Oversee tenant liaison, health and safety protocols, and facilities coordination. Event Programming: Help organise events that promote environmental, social, and governance (ESG) initiatives. Effective Communication: Engage with visitors through face-to-face interactions, phone calls, emails, and social media. Visitor Access Control: Manage visitor passes, ensuring security and safety are always maintained. Mail Handling: Notify occupiers of deliveries and assist with mail receipt. Quality Checks: Conduct regular inspections of common areas and coordinate cleaning to uphold high standards. Meeting Room Support: Facilitate meeting room bookings and enhance occupier engagement activities. Flexibility: Be willing to adjust working hours to cover for colleagues when necessary. What We're Looking For: To thrive in this role, you should ideally have: 2+ years of experience in a reception, front-of-house, or customer service role. A basic understanding of the Property Management industry. A commitment to delivering exceptional customer service with enthusiasm. An accountable attitude with the ability to work independently. A confident and outgoing personality, paired with a professional demeanour. Strong communication skills, tact, and discretion. Excellent IT skills, particularly in Microsoft Office and Outlook. Familiarity with social media platforms like Instagram, LinkedIn, and Facebook. Strong organisational skills with meticulous attention to detail, capable of managing multiple tasks effectively. This is your chance to be part of a dynamic team in a vibrant setting! If you can start immediately, we encourage you to apply today! Note: Due to the high volume of applications, we are unable to provide individual feedback. Become a vital part of our team and help us create an exceptional experience for all! If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Join a well-established Housing Association in a rewarding role where you'll play a vital part in keeping homes safe, maintained, and customers informed. This Repairs Planner position offers the opportunity to join a busy Property Services team on a rolling contract, providing consistent and stable work. You'll be responsible for planning and coordinating responsive repairs, ensuring operatives are scheduled efficiently while delivering an excellent customer experience. Working closely with internal teams, contractors, and residents, you'll help ensure repairs are completed on time, resources are utilised effectively, and service standards are consistently achieved. We'd love to hear from anyone with a background as a Repairs Planner, Planner, Scheduler, Resource Planner, Works Coordinator, Maintenance Planner, Service Coordinator, or anyone with experience within social housing, property maintenance, repairs, customer service, or scheduling. As a Repairs Planner, you will be: Scheduling responsive repairs and maintenance appointments for operatives and contractors Managing engineers' diaries to maximise productivity and minimise travel time Liaising with customers to arrange, confirm, and amend repair appointments Monitoring outstanding repairs and ensuring work is completed within agreed service level agreements (SLAs) Responding to emergency repairs and adjusting schedules to meet changing priorities Updating internal systems with accurate job and appointment information Working closely with Property Services teams to ensure an efficient and customer-focused repairs service I'd love to speak to anyone who has: Previous experience in a planning, scheduling, or repairs coordination role Experience within social housing, property services, repairs, maintenance, or a similar customer-focused environment Excellent organisational skills with the ability to prioritise a busy workload Strong communication skills and the confidence to liaise with customers, operatives, and contractors Good IT skills and experience using scheduling or housing management systems Key requirements for this Repairs Planner role: Previous experience within a planning or scheduling position Experience coordinating repairs or maintenance work is highly desirable Excellent attention to detail and problem-solving skills The ability to work effectively in a fast-paced environment The role is offering the following benefits: 35 hours per week, Monday to Friday Rolling contract with consistent, stable work Supportive team environment with the potential for contract extension This role is offering an hourly rate of 20.00. Travel & LocationThis role is based in Birmingham , with excellent transport links across the city via the M5, M6, M42 and A38, alongside regular rail and bus services, making it easily accessible from across the West Midlands. If this Repairs Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) for more information.
Aug 17, 2026
Contractor
Join a well-established Housing Association in a rewarding role where you'll play a vital part in keeping homes safe, maintained, and customers informed. This Repairs Planner position offers the opportunity to join a busy Property Services team on a rolling contract, providing consistent and stable work. You'll be responsible for planning and coordinating responsive repairs, ensuring operatives are scheduled efficiently while delivering an excellent customer experience. Working closely with internal teams, contractors, and residents, you'll help ensure repairs are completed on time, resources are utilised effectively, and service standards are consistently achieved. We'd love to hear from anyone with a background as a Repairs Planner, Planner, Scheduler, Resource Planner, Works Coordinator, Maintenance Planner, Service Coordinator, or anyone with experience within social housing, property maintenance, repairs, customer service, or scheduling. As a Repairs Planner, you will be: Scheduling responsive repairs and maintenance appointments for operatives and contractors Managing engineers' diaries to maximise productivity and minimise travel time Liaising with customers to arrange, confirm, and amend repair appointments Monitoring outstanding repairs and ensuring work is completed within agreed service level agreements (SLAs) Responding to emergency repairs and adjusting schedules to meet changing priorities Updating internal systems with accurate job and appointment information Working closely with Property Services teams to ensure an efficient and customer-focused repairs service I'd love to speak to anyone who has: Previous experience in a planning, scheduling, or repairs coordination role Experience within social housing, property services, repairs, maintenance, or a similar customer-focused environment Excellent organisational skills with the ability to prioritise a busy workload Strong communication skills and the confidence to liaise with customers, operatives, and contractors Good IT skills and experience using scheduling or housing management systems Key requirements for this Repairs Planner role: Previous experience within a planning or scheduling position Experience coordinating repairs or maintenance work is highly desirable Excellent attention to detail and problem-solving skills The ability to work effectively in a fast-paced environment The role is offering the following benefits: 35 hours per week, Monday to Friday Rolling contract with consistent, stable work Supportive team environment with the potential for contract extension This role is offering an hourly rate of 20.00. Travel & LocationThis role is based in Birmingham , with excellent transport links across the city via the M5, M6, M42 and A38, alongside regular rail and bus services, making it easily accessible from across the West Midlands. If this Repairs Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) for more information.
Contracts Coordinator 30,000 per annum Woking (Must drive due to location) Are you an organised administrator with experience coordinating contractors, maintenance teams or property-related services? If you thrive in a fast-paced environment and enjoy keeping projects running smoothly, this could be the perfect opportunity. We are looking for a Contracts Coordinator to provide vital support to a busy contracts team, ensuring work is planned, scheduled and delivered efficiently. Key responsibilities: Coordinate subcontractors, temporary staff and site schedules Arrange plant, equipment hire and waste collections Build and maintain strong supplier relationships Schedule site visits, inspections and follow-up works Support with project administration and documentation Prepare and update project paperwork, including RAMS Handle client enquiries and provide excellent customer service Maintain accurate records and ensure all administration is completed to a high standard What we are looking for: At least 2 years' administration experience within a contractor, maintenance, facilities, construction or property environment Experience coordinating engineers, contractors or field-based teams Excellent organisational and communication skills Strong attention to detail and the ability to manage multiple priorities Confident using Microsoft Office and internal systems A proactive approach with the ability to work independently and as part of a team If you are looking for a varied coordination role where no two days are the same, apply today to find out more.
Aug 17, 2026
Full time
Contracts Coordinator 30,000 per annum Woking (Must drive due to location) Are you an organised administrator with experience coordinating contractors, maintenance teams or property-related services? If you thrive in a fast-paced environment and enjoy keeping projects running smoothly, this could be the perfect opportunity. We are looking for a Contracts Coordinator to provide vital support to a busy contracts team, ensuring work is planned, scheduled and delivered efficiently. Key responsibilities: Coordinate subcontractors, temporary staff and site schedules Arrange plant, equipment hire and waste collections Build and maintain strong supplier relationships Schedule site visits, inspections and follow-up works Support with project administration and documentation Prepare and update project paperwork, including RAMS Handle client enquiries and provide excellent customer service Maintain accurate records and ensure all administration is completed to a high standard What we are looking for: At least 2 years' administration experience within a contractor, maintenance, facilities, construction or property environment Experience coordinating engineers, contractors or field-based teams Excellent organisational and communication skills Strong attention to detail and the ability to manage multiple priorities Confident using Microsoft Office and internal systems A proactive approach with the ability to work independently and as part of a team If you are looking for a varied coordination role where no two days are the same, apply today to find out more.
Mortgage Administrator Mortgage Administrator Coordinator Mortgage Case Administrator Chippenham 27,562 per annum + Bonus Full-time Permanent Hybrid (3 Days Office / 2 Days Home after Probation) Introduction Acorn by Synergie is recruiting for a Mortgage Administrator Coordinator to join a leading specialist mortgage brokerage based in Chippenham . This is an excellent opportunity for an experienced Mortgage Administrator , Mortgage Case Administrator , Financial Services Administrator , or Mortgage Support Coordinator to join a growing and award-winning business that has been supporting property investors for over 20 years. Working closely with a team of specialist Mortgage Brokers, you'll provide high-level administrative support, manage mortgage applications from submission through to completion, and deliver exceptional customer service throughout the mortgage process. Key Duties Provide proactive administrative support to a team of specialist Mortgage Brokers. Manage mortgage applications from submission through to completion. Liaise with lenders, solicitors, surveyors, estate agents, and customers to progress cases. Enter and maintain confidential client information accurately within specialist mortgage CRM systems. Ensure all records are accurate, up to date, and compliant. Handle incoming telephone calls and email enquiries professionally. Draft professional correspondence, letters, and documentation using Microsoft Office. Welcome office visitors and assist with general office administration. Maintain office supplies and place orders when required. Liaise with the management team regarding case progression and operational updates. Requirements Previous administrative experience is essential. Experience within mortgages , financial services , banking , or the property sector is highly desirable. Excellent verbal and written communication skills. Strong organisational and time management skills with the ability to prioritise a busy workload. High level of accuracy and attention to detail when processing confidential financial information. Professional and discreet approach to handling sensitive information. Proficient in Microsoft Word, Excel, and Outlook. Experience using mortgage CRM or financial services systems is advantageous. What We Offer Salary of 27,562 per annum , plus bonus. Monday to Thursday, 9am-5:30pm . Friday, 9am-5pm . Hybrid working available after successful completion of a six-month probation ( 3 days office / 2 days home ). Free on-site parking. Competitive annual leave allowance plus bank and religious holidays. Pension scheme. Ongoing career development opportunities. Friendly and vibrant company culture. Interested? If you're an experienced Mortgage Administrator , Mortgage Case Administrator , Mortgage Coordinator , Financial Services Administrator , Mortgage Processing Administrator , or Broker Support Administrator looking for your next opportunity in Chippenham , apply today with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Aug 17, 2026
Full time
Mortgage Administrator Mortgage Administrator Coordinator Mortgage Case Administrator Chippenham 27,562 per annum + Bonus Full-time Permanent Hybrid (3 Days Office / 2 Days Home after Probation) Introduction Acorn by Synergie is recruiting for a Mortgage Administrator Coordinator to join a leading specialist mortgage brokerage based in Chippenham . This is an excellent opportunity for an experienced Mortgage Administrator , Mortgage Case Administrator , Financial Services Administrator , or Mortgage Support Coordinator to join a growing and award-winning business that has been supporting property investors for over 20 years. Working closely with a team of specialist Mortgage Brokers, you'll provide high-level administrative support, manage mortgage applications from submission through to completion, and deliver exceptional customer service throughout the mortgage process. Key Duties Provide proactive administrative support to a team of specialist Mortgage Brokers. Manage mortgage applications from submission through to completion. Liaise with lenders, solicitors, surveyors, estate agents, and customers to progress cases. Enter and maintain confidential client information accurately within specialist mortgage CRM systems. Ensure all records are accurate, up to date, and compliant. Handle incoming telephone calls and email enquiries professionally. Draft professional correspondence, letters, and documentation using Microsoft Office. Welcome office visitors and assist with general office administration. Maintain office supplies and place orders when required. Liaise with the management team regarding case progression and operational updates. Requirements Previous administrative experience is essential. Experience within mortgages , financial services , banking , or the property sector is highly desirable. Excellent verbal and written communication skills. Strong organisational and time management skills with the ability to prioritise a busy workload. High level of accuracy and attention to detail when processing confidential financial information. Professional and discreet approach to handling sensitive information. Proficient in Microsoft Word, Excel, and Outlook. Experience using mortgage CRM or financial services systems is advantageous. What We Offer Salary of 27,562 per annum , plus bonus. Monday to Thursday, 9am-5:30pm . Friday, 9am-5pm . Hybrid working available after successful completion of a six-month probation ( 3 days office / 2 days home ). Free on-site parking. Competitive annual leave allowance plus bank and religious holidays. Pension scheme. Ongoing career development opportunities. Friendly and vibrant company culture. Interested? If you're an experienced Mortgage Administrator , Mortgage Case Administrator , Mortgage Coordinator , Financial Services Administrator , Mortgage Processing Administrator , or Broker Support Administrator looking for your next opportunity in Chippenham , apply today with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Facility Coordinator Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Salary: Starting salary 30,860 (Negotiable dependent on relevant experience / qualifications) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Let us introduce the role At AWE, every role plays a part in delivering a mission of national importance. We are proud to be recognised as one of the UK's Top 25 Best Big Companies to Work For , and we are committed to creating an environment where our people feel trusted, supported and able to thrive. We are seeking a number of Facility Coordinators to support the safe, compliant and effective performance of our facilities across a highly regulated estate. This is a role that places you at the heart of our operations - ensuring our workplaces are secure, efficient and ready to meet the needs of our programme while developing skills and experience that can launch a rewarding long-term career. What you'll do: In this key role, you'll support our Facility Managers to ensure our buildings run smoothly every day. You'll be right at the heart of operations, helping us maintain great environments for our staff, visitors, and contractors. Your responsibilities will include: Support the day-to-day running of facilities. Help prepare for audits, inspections and reviews. Track actions and keep tasks moving forward. Help identify and resolve issues before they become problems. Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. You don't necessarily need to come from a facilities management background; we're looking for cross transferable skills. We're interested in people who: Can drive Service Excellence. Are well organised and detail focused. Comfortably work well with other people and teams. Habitually prioritise and problem solve. Are looking to learn and develop. Are motivated to make a positive difference. To be successful in this role you will have: IOSH or NEBOSH is an advantage, but not essential (as this training can be sponsored in the role). Prior facility, health and safety, relevant experience is an advantage, but not essential (as training will be provided). High level of personal integrity, with the ability to handle confidential and otherwise sensitive matters professionally. Ability to be decisive under pressure with the confidence to challenge and push back if required. Proficient in using MS Office Suite. (Word, Excel, PowerPoint, Outlook) Prior experience within customer service and administration. You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. You will be expected to have or attain French language skills to communicate, both written and oral, to an A2 Level standard as a minimum - training will be provided Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process.
Aug 17, 2026
Full time
Facility Coordinator Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Salary: Starting salary 30,860 (Negotiable dependent on relevant experience / qualifications) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Let us introduce the role At AWE, every role plays a part in delivering a mission of national importance. We are proud to be recognised as one of the UK's Top 25 Best Big Companies to Work For , and we are committed to creating an environment where our people feel trusted, supported and able to thrive. We are seeking a number of Facility Coordinators to support the safe, compliant and effective performance of our facilities across a highly regulated estate. This is a role that places you at the heart of our operations - ensuring our workplaces are secure, efficient and ready to meet the needs of our programme while developing skills and experience that can launch a rewarding long-term career. What you'll do: In this key role, you'll support our Facility Managers to ensure our buildings run smoothly every day. You'll be right at the heart of operations, helping us maintain great environments for our staff, visitors, and contractors. Your responsibilities will include: Support the day-to-day running of facilities. Help prepare for audits, inspections and reviews. Track actions and keep tasks moving forward. Help identify and resolve issues before they become problems. Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. You don't necessarily need to come from a facilities management background; we're looking for cross transferable skills. We're interested in people who: Can drive Service Excellence. Are well organised and detail focused. Comfortably work well with other people and teams. Habitually prioritise and problem solve. Are looking to learn and develop. Are motivated to make a positive difference. To be successful in this role you will have: IOSH or NEBOSH is an advantage, but not essential (as this training can be sponsored in the role). Prior facility, health and safety, relevant experience is an advantage, but not essential (as training will be provided). High level of personal integrity, with the ability to handle confidential and otherwise sensitive matters professionally. Ability to be decisive under pressure with the confidence to challenge and push back if required. Proficient in using MS Office Suite. (Word, Excel, PowerPoint, Outlook) Prior experience within customer service and administration. You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. You will be expected to have or attain French language skills to communicate, both written and oral, to an A2 Level standard as a minimum - training will be provided Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process.
We're working with a leading architectural glazing manufacturer known for its commitment to quality, innovation, and professional development. With a team of over 100 staff and a large, modern site in Poole featuring a breakout area and excellent onsite facilities, they deliver bespoke aluminium glazing solutions to high-end residential and commercial clients across the UK. Now employee-owned, they offer a progressive and inclusive work culture with a focus on continuous improvement and collaboration across departments. The business is now seeking a Customer Service Coordinator to join their Customer Services team. This office-based role is key in ensuring the smooth delivery of installation projects, managing schedules, and providing first-class customer support from initial booking through to completion. It is ideal for someone organised, personable, and motivated to develop their skills within a growing and supportive environment. Customer Service Coordinator Salary & Benefits Salary: £28,000 - £30,000 per annum (open to discussion DOE) 28 days holiday including bank holidays Tax-free EOT (Employee Ownership Trust) bonus Free gym membership Pension scheme Free onsite parking Professional training and development Office based in Poole Monday - Friday working hours Significant career progression opportunities Customer Service Coordinator Job Overview Coordinate all installation projects for bespoke aluminium glazing systems Book installation and remedial visits with the installation team Manage installation team diaries to optimise travel and efficiency Arrange and coordinate parts required for installations and visits Act as the key point of contact for customers throughout their projects Provide updates and resolve issues in a professional and timely manner Support remedial works and post-installation requirements Customer Service Coordinator Job Requirements Previous experience in customer service or coordination roles Experience in managing schedules, bookings, or team coordination desirable Background in construction, glazing, or home improvement not essential Excellent communication skills via phone and email Strong organisational skills with the ability to manage multiple projects Solutions-focused with strong problem-solving abilities Attention to detail and adaptable to changing requirements A collaborative team player, based within commutable distance of Poole Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Aug 17, 2026
Full time
We're working with a leading architectural glazing manufacturer known for its commitment to quality, innovation, and professional development. With a team of over 100 staff and a large, modern site in Poole featuring a breakout area and excellent onsite facilities, they deliver bespoke aluminium glazing solutions to high-end residential and commercial clients across the UK. Now employee-owned, they offer a progressive and inclusive work culture with a focus on continuous improvement and collaboration across departments. The business is now seeking a Customer Service Coordinator to join their Customer Services team. This office-based role is key in ensuring the smooth delivery of installation projects, managing schedules, and providing first-class customer support from initial booking through to completion. It is ideal for someone organised, personable, and motivated to develop their skills within a growing and supportive environment. Customer Service Coordinator Salary & Benefits Salary: £28,000 - £30,000 per annum (open to discussion DOE) 28 days holiday including bank holidays Tax-free EOT (Employee Ownership Trust) bonus Free gym membership Pension scheme Free onsite parking Professional training and development Office based in Poole Monday - Friday working hours Significant career progression opportunities Customer Service Coordinator Job Overview Coordinate all installation projects for bespoke aluminium glazing systems Book installation and remedial visits with the installation team Manage installation team diaries to optimise travel and efficiency Arrange and coordinate parts required for installations and visits Act as the key point of contact for customers throughout their projects Provide updates and resolve issues in a professional and timely manner Support remedial works and post-installation requirements Customer Service Coordinator Job Requirements Previous experience in customer service or coordination roles Experience in managing schedules, bookings, or team coordination desirable Background in construction, glazing, or home improvement not essential Excellent communication skills via phone and email Strong organisational skills with the ability to manage multiple projects Solutions-focused with strong problem-solving abilities Attention to detail and adaptable to changing requirements A collaborative team player, based within commutable distance of Poole Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Train Presentation Service Delivery Coordinator Location: Locomotive House, Derby (with occasional depot visits) £18.06 per hour 37 hours per week Monday Friday Flexible working hours Initial 6-month contract with potential to become permanent Play a key role in the train presentation team's operation behind clean, safe, and high-quality passenger service! The role and about you We are looking for a proactive and detail-focused Train Presentation Service Delivery Coordinator to support the smooth running of the Train Presentation (TP) team. This is an excellent opportunity for someone with strong organisational skills, excellent communication, and an interest in operational support and continuous improvement. As a Train Presentation Service Delivery Coordinator, you will work closely with the Area Manager Train Presentation and the Train Presentation Service Delivery Manager, providing key administrative and operational support to the wider Train Presentation team. You will play an important role in supporting Service Quality Regime (SQR) standards, monitoring performance data, maintaining reports, supporting training and competency records, and ensuring processes and resources are effectively managed. The role will also involve liaising with internal stakeholders and external suppliers, supporting effective communication across teams, coordinating administrative processes, and contributing to improvements within the Train Presentation operation. We are looking for someone with strong verbal and written communication skills, excellent attention to detail, and the confidence to build positive relationships with a range of stakeholders. You should be comfortable using Microsoft Excel, Word, and PowerPoint, with experience in developing reports, improving administrative processes, or supporting operational teams being highly desirable. Previous experience in administration, service delivery, operations support, coordination, or a similar environment would be advantageous. The company You will be joining a leading UK rail organisation that plays a key role in delivering safe, reliable, and high-quality passenger services. The Train Presentation team is essential in ensuring trains are clean, safe, and presented to the highest standards, directly contributing to the overall passenger experience. Through this opportunity, you will be employed by Ganymede Solutions, a trusted recruitment partner specialising in rail, infrastructure, engineering, and transportation sectors. You will receive ongoing support throughout your assignment and have the opportunity to develop your skills and experience within the rail industry. Next steps If you are interested in this opportunity and would like to be part of a team that plays a key role in delivering high-quality rail services, apply today by sending your CV to (url removed). Suitable candidates will be invited to complete a video interview, with successful applicants then presented to the client for review. The successful candidate will be required to complete a Railway Standard Medical and Drug & Alcohol test before starting. Take the next step in your career and play an important role in supporting safe, clean, and reliable train services for passengers every day. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Aug 17, 2026
Contractor
Train Presentation Service Delivery Coordinator Location: Locomotive House, Derby (with occasional depot visits) £18.06 per hour 37 hours per week Monday Friday Flexible working hours Initial 6-month contract with potential to become permanent Play a key role in the train presentation team's operation behind clean, safe, and high-quality passenger service! The role and about you We are looking for a proactive and detail-focused Train Presentation Service Delivery Coordinator to support the smooth running of the Train Presentation (TP) team. This is an excellent opportunity for someone with strong organisational skills, excellent communication, and an interest in operational support and continuous improvement. As a Train Presentation Service Delivery Coordinator, you will work closely with the Area Manager Train Presentation and the Train Presentation Service Delivery Manager, providing key administrative and operational support to the wider Train Presentation team. You will play an important role in supporting Service Quality Regime (SQR) standards, monitoring performance data, maintaining reports, supporting training and competency records, and ensuring processes and resources are effectively managed. The role will also involve liaising with internal stakeholders and external suppliers, supporting effective communication across teams, coordinating administrative processes, and contributing to improvements within the Train Presentation operation. We are looking for someone with strong verbal and written communication skills, excellent attention to detail, and the confidence to build positive relationships with a range of stakeholders. You should be comfortable using Microsoft Excel, Word, and PowerPoint, with experience in developing reports, improving administrative processes, or supporting operational teams being highly desirable. Previous experience in administration, service delivery, operations support, coordination, or a similar environment would be advantageous. The company You will be joining a leading UK rail organisation that plays a key role in delivering safe, reliable, and high-quality passenger services. The Train Presentation team is essential in ensuring trains are clean, safe, and presented to the highest standards, directly contributing to the overall passenger experience. Through this opportunity, you will be employed by Ganymede Solutions, a trusted recruitment partner specialising in rail, infrastructure, engineering, and transportation sectors. You will receive ongoing support throughout your assignment and have the opportunity to develop your skills and experience within the rail industry. Next steps If you are interested in this opportunity and would like to be part of a team that plays a key role in delivering high-quality rail services, apply today by sending your CV to (url removed). Suitable candidates will be invited to complete a video interview, with successful applicants then presented to the client for review. The successful candidate will be required to complete a Railway Standard Medical and Drug & Alcohol test before starting. Take the next step in your career and play an important role in supporting safe, clean, and reliable train services for passengers every day. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Just Recruitment is delighted to be supporting a well-established and expanding business on the outskirts of Ipswich in their search for a Trade Service Delivery Coordinator. This is an exciting opportunity to join a busy operations team where you'll play a pivotal role in ensuring the smooth coordination of daily collections and deliveries. Working closely with the Transport Manager and drivers, you'll help deliver an efficient, responsive, and high-quality service while managing day-to-day operational activity. Key Responsibilities: Coordinate daily waste collections and delivery rounds Plan, schedule and optimise service routes Maintain real-time communication with drivers via Microsoft Teams and phone Work closely with the Transport Manager to manage driver workloads Manage live service changes and resolve issues Act as a key point of contact for drivers Process customer orders and handle service queries Liaise with internal teams including Transport, Accounts and Site Operations Keep CRM and systems up to date Skills & Experience: Experience in service delivery, logistics, transport or operations coordination Experience with WasteLogics or similar systems (advantageous) Strong Microsoft 365 skills (Outlook, Excel, Teams) Ability to work in a fast-paced environment Please note: Due to the location of the business, a full UK driving license and access to your own transport are essential. This role sits within the Service Delivery team, working closely with the Transport Department (drivers and fleet) and Site Operations (MRF and processing facility). The Service Delivery team acts as the central coordination function ensuring all services are delivered efficiently. During periods of BSM absence, the role will support continuity across business support and service delivery functions by assisting with day-to-day coordination, internal communication and escalation of priority matters. The salary range reflects the operational coordination responsibilities of the role, with a slightly higher upper range to recognise the additional expectation to provide Business Support Manager / Assistant Manager cover during BSM absence.
Aug 17, 2026
Full time
Just Recruitment is delighted to be supporting a well-established and expanding business on the outskirts of Ipswich in their search for a Trade Service Delivery Coordinator. This is an exciting opportunity to join a busy operations team where you'll play a pivotal role in ensuring the smooth coordination of daily collections and deliveries. Working closely with the Transport Manager and drivers, you'll help deliver an efficient, responsive, and high-quality service while managing day-to-day operational activity. Key Responsibilities: Coordinate daily waste collections and delivery rounds Plan, schedule and optimise service routes Maintain real-time communication with drivers via Microsoft Teams and phone Work closely with the Transport Manager to manage driver workloads Manage live service changes and resolve issues Act as a key point of contact for drivers Process customer orders and handle service queries Liaise with internal teams including Transport, Accounts and Site Operations Keep CRM and systems up to date Skills & Experience: Experience in service delivery, logistics, transport or operations coordination Experience with WasteLogics or similar systems (advantageous) Strong Microsoft 365 skills (Outlook, Excel, Teams) Ability to work in a fast-paced environment Please note: Due to the location of the business, a full UK driving license and access to your own transport are essential. This role sits within the Service Delivery team, working closely with the Transport Department (drivers and fleet) and Site Operations (MRF and processing facility). The Service Delivery team acts as the central coordination function ensuring all services are delivered efficiently. During periods of BSM absence, the role will support continuity across business support and service delivery functions by assisting with day-to-day coordination, internal communication and escalation of priority matters. The salary range reflects the operational coordination responsibilities of the role, with a slightly higher upper range to recognise the additional expectation to provide Business Support Manager / Assistant Manager cover during BSM absence.
Temporary Customer Service Executive Looking for your next opportunity in a fast-paced, supportive team? This temporary role is ideal if you enjoy keeping things organised, solving problems, and delivering great customer service. The Role of Customer Support Coordinator - Temporary You ll be at the heart of a busy customer support function, managing orders and handling customer queries via phone and email. Working closely with internal teams, you ll help ensure everything runs smoothly from order placement through to delivery. No two days are the same -you ll be juggling priorities, building relationships, and making sure customers receive a seamless experience. What You ll Be Doing as a Temporary Customer Support Coordinator Processing customer orders, enquiries and changes accurately Managing customer requests and resolving issues proactively Liaising with internal teams including planning, logistics and operations Keeping systems and customer records up to date Handling queries and complaints in a professional, solution-focused way Supporting smooth communication across teams What We re Looking For Previous administrative experience Strong communication skills and confidence dealing with customers Ability to manage multiple tasks and prioritise workload A proactive, problem-solving mindset Experience in a fast-paced customer support environment (desirable) Working Hours This role covers operational hours between 08 30 , with some flexibility required, including occasional weekends and bank holidays. If you want a role where you can make an immediate impact and be part of a collaborative team, this could be a great fit. Location: Peterborough Pay: £13.33 £14.35 per hour Temporary Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDCOMM
Aug 17, 2026
Seasonal
Temporary Customer Service Executive Looking for your next opportunity in a fast-paced, supportive team? This temporary role is ideal if you enjoy keeping things organised, solving problems, and delivering great customer service. The Role of Customer Support Coordinator - Temporary You ll be at the heart of a busy customer support function, managing orders and handling customer queries via phone and email. Working closely with internal teams, you ll help ensure everything runs smoothly from order placement through to delivery. No two days are the same -you ll be juggling priorities, building relationships, and making sure customers receive a seamless experience. What You ll Be Doing as a Temporary Customer Support Coordinator Processing customer orders, enquiries and changes accurately Managing customer requests and resolving issues proactively Liaising with internal teams including planning, logistics and operations Keeping systems and customer records up to date Handling queries and complaints in a professional, solution-focused way Supporting smooth communication across teams What We re Looking For Previous administrative experience Strong communication skills and confidence dealing with customers Ability to manage multiple tasks and prioritise workload A proactive, problem-solving mindset Experience in a fast-paced customer support environment (desirable) Working Hours This role covers operational hours between 08 30 , with some flexibility required, including occasional weekends and bank holidays. If you want a role where you can make an immediate impact and be part of a collaborative team, this could be a great fit. Location: Peterborough Pay: £13.33 £14.35 per hour Temporary Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDCOMM
Job Title: Helpdesk Coordinator Salary: £26,000-£28,000 Location: Honiley, Warwickshire Company: FMServ Industry: Facilities Management About Us We are a fast-paced, customer-focused Facilities Management company delivering integrated building services across commercial, retail, healthcare, and industrial sites. Our team prides itself on responsiveness, professionalism, and operational excellence. As we continue to grow, we are looking for a highly organized and proactive Helpdesk Coordinator to join our dynamic team. The Role As a Helpdesk Coordinator, you will be the central point of contact for all maintenance and facilities-related service requests. You will manage incoming calls, emails, and system-generated tickets, ensuring all issues are logged, prioritized, and assigned efficiently to our technical teams and subcontractors. This is a high-volume, fast-paced role that requires strong multitasking abilities, excellent communication skills, and a calm, solution-focused approach. Key Responsibilities Receive, log, and track service requests Prioritize and assign jobs to engineers and subcontractors Monitor job progress to ensure SLAs and KPIs are met Maintain accurate records and update internal systems in real time Liaise with clients, contractors, and internal teams Escalate urgent issues appropriately Prepare reports and assist with performance tracking Support scheduling and resource allocation What We re Looking For Previous experience in a helpdesk, customer service, or coordination role Ability to work effectively under pressure in a fast-moving environment Strong administrative and organizational skills Excellent written and verbal communication skills Confident using IT systems High attention to detail and problem-solving mindset Team player with a proactive attitude What We Offer Competitive salary Supportive and collaborative work environment Career progression opportunities Ongoing training and development Exposure to a wide range of facilities operations If you thrive in a fast-paced environment and enjoy being at the heart of operations, we d love to hear from you.
Aug 17, 2026
Full time
Job Title: Helpdesk Coordinator Salary: £26,000-£28,000 Location: Honiley, Warwickshire Company: FMServ Industry: Facilities Management About Us We are a fast-paced, customer-focused Facilities Management company delivering integrated building services across commercial, retail, healthcare, and industrial sites. Our team prides itself on responsiveness, professionalism, and operational excellence. As we continue to grow, we are looking for a highly organized and proactive Helpdesk Coordinator to join our dynamic team. The Role As a Helpdesk Coordinator, you will be the central point of contact for all maintenance and facilities-related service requests. You will manage incoming calls, emails, and system-generated tickets, ensuring all issues are logged, prioritized, and assigned efficiently to our technical teams and subcontractors. This is a high-volume, fast-paced role that requires strong multitasking abilities, excellent communication skills, and a calm, solution-focused approach. Key Responsibilities Receive, log, and track service requests Prioritize and assign jobs to engineers and subcontractors Monitor job progress to ensure SLAs and KPIs are met Maintain accurate records and update internal systems in real time Liaise with clients, contractors, and internal teams Escalate urgent issues appropriately Prepare reports and assist with performance tracking Support scheduling and resource allocation What We re Looking For Previous experience in a helpdesk, customer service, or coordination role Ability to work effectively under pressure in a fast-moving environment Strong administrative and organizational skills Excellent written and verbal communication skills Confident using IT systems High attention to detail and problem-solving mindset Team player with a proactive attitude What We Offer Competitive salary Supportive and collaborative work environment Career progression opportunities Ongoing training and development Exposure to a wide range of facilities operations If you thrive in a fast-paced environment and enjoy being at the heart of operations, we d love to hear from you.
We are looking to recruit a Service delivery coordinator to play a key role in organising and coordinating a mobile workforce. This will be a client facing role and therefore requires excellent communication skills. You should be a person with good attention to detail who is passionate about providing excellent customer service. In this role you will have the opportunity to make a difference. If you can see a smarter and more effective way for services to be delivered you will be encouraged to suggest improvements, that might be a process improvement, a better software tool or improved documentation. Your opinion will be valued. You will work as part of a small close knit team who are very supportive of each other. This is an opportunity to join an organisation where you will have the opportunity to make a real difference. They have an excellent reputation for investing in the development of their people. The opportunities for career progression are excellent. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Aug 17, 2026
Full time
We are looking to recruit a Service delivery coordinator to play a key role in organising and coordinating a mobile workforce. This will be a client facing role and therefore requires excellent communication skills. You should be a person with good attention to detail who is passionate about providing excellent customer service. In this role you will have the opportunity to make a difference. If you can see a smarter and more effective way for services to be delivered you will be encouraged to suggest improvements, that might be a process improvement, a better software tool or improved documentation. Your opinion will be valued. You will work as part of a small close knit team who are very supportive of each other. This is an opportunity to join an organisation where you will have the opportunity to make a real difference. They have an excellent reputation for investing in the development of their people. The opportunities for career progression are excellent. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Resident Contact Adviser - Social houisng Between 28,000 - 30,000 PA Permanent Hyperion Partners are supporting a housing association with the recruitment of a confident, customer-focused Resident Contact Adviser to join their Property Services team. This is a fast-paced, frontline role where you will be the first point of contact for residents with repairs enquiries. You will handle a high volume of calls and other customer enquiries, accurately log and triage repairs, coordinate appointments and work closely with contractors, surveyors and colleagues to ensure repairs are progressed through to completion. You will work on a patch-based basis , taking ownership of repairs within your allocated properties and providing residents with a consistent, reliable and responsive service. Key Responsibilities Act as the first point of contact for residents via phone, email, Teams, WhatsApp, Customer Hub and face-to-face. Handle high volumes of calls while providing a professional, empathetic and solution-focused service. Diagnose and triage repairs and accurately raise works orders using NEC. Coordinate appointments between residents, contractors and surveyors. Monitor repairs and chase outstanding or overdue works. Keep residents informed of progress, delays, appointment changes and completion dates. Manage the Repairs Inbox and ensure enquiries are responded to within agreed timescales. Maintain accurate records of all customer interactions and repairs. Liaise with contractors to obtain updates, completion dates, photographs and supporting evidence. Support complaints, disrepair cases and evidence gathering where required. Provide administrative support to the wider Property Services team. Provide administrative support for Damp & Mould cases , including logging reports, booking inspections and ensuring cases are referred promptly to the Damp & Mould Coordinator. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Experience within social housing, housing repairs, property services or a similar environment . Strong experience handling high volumes of customer enquiries. Experience coordinating repairs, appointments or contractor workloads. Good understanding of repairs diagnostics and categorisation. Experience working to SLAs and KPIs . Excellent verbal and written communication skills. Strong organisation and time-management skills. The ability to manage challenging conversations calmly and empathetically. Excellent attention to detail and accurate record keeping. Confidence using IT systems, Microsoft Office and housing management systems such as NEC or similar. The ability to work independently, use your own initiative and take ownership of your workload. Why Join? This is an important frontline role within Property Services, giving you the opportunity to make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and housing teams while contributing to the delivery of an efficient and resident-focused repairs service. If you are organised, proactive and customer-focused, and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you. Apply now to find out more about this Resident Contact Adviser opportunity.
Aug 17, 2026
Full time
Resident Contact Adviser - Social houisng Between 28,000 - 30,000 PA Permanent Hyperion Partners are supporting a housing association with the recruitment of a confident, customer-focused Resident Contact Adviser to join their Property Services team. This is a fast-paced, frontline role where you will be the first point of contact for residents with repairs enquiries. You will handle a high volume of calls and other customer enquiries, accurately log and triage repairs, coordinate appointments and work closely with contractors, surveyors and colleagues to ensure repairs are progressed through to completion. You will work on a patch-based basis , taking ownership of repairs within your allocated properties and providing residents with a consistent, reliable and responsive service. Key Responsibilities Act as the first point of contact for residents via phone, email, Teams, WhatsApp, Customer Hub and face-to-face. Handle high volumes of calls while providing a professional, empathetic and solution-focused service. Diagnose and triage repairs and accurately raise works orders using NEC. Coordinate appointments between residents, contractors and surveyors. Monitor repairs and chase outstanding or overdue works. Keep residents informed of progress, delays, appointment changes and completion dates. Manage the Repairs Inbox and ensure enquiries are responded to within agreed timescales. Maintain accurate records of all customer interactions and repairs. Liaise with contractors to obtain updates, completion dates, photographs and supporting evidence. Support complaints, disrepair cases and evidence gathering where required. Provide administrative support to the wider Property Services team. Provide administrative support for Damp & Mould cases , including logging reports, booking inspections and ensuring cases are referred promptly to the Damp & Mould Coordinator. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Experience within social housing, housing repairs, property services or a similar environment . Strong experience handling high volumes of customer enquiries. Experience coordinating repairs, appointments or contractor workloads. Good understanding of repairs diagnostics and categorisation. Experience working to SLAs and KPIs . Excellent verbal and written communication skills. Strong organisation and time-management skills. The ability to manage challenging conversations calmly and empathetically. Excellent attention to detail and accurate record keeping. Confidence using IT systems, Microsoft Office and housing management systems such as NEC or similar. The ability to work independently, use your own initiative and take ownership of your workload. Why Join? This is an important frontline role within Property Services, giving you the opportunity to make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and housing teams while contributing to the delivery of an efficient and resident-focused repairs service. If you are organised, proactive and customer-focused, and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you. Apply now to find out more about this Resident Contact Adviser opportunity.
Administration Coordinator £12.71ph - £13.00 ph Calne Part-time- Permanent Are you an experienced Administrator looking for your next opportunity? Do you have excellent organisational skills and a passion for delivering outstanding customer service? If YES, we would love to hear from you! My client is seeking an Administration Coordinator to join their busy team. This is an excellent opportunity to play a key role in supporting the day-to-day supporting of the business, ensuring engineers, clients, and internal teams remain connected while delivering a first-class service. You will be responsible for coordinating administration processes, managing client enquiries, scheduling works, and ensuring invoicing is completed accurately and on time. Responsibilities Process and issue client invoices accurately Handle incoming telephone calls, responding professionally to client enquiries, breakdown requests, maintenance bookings, and general queries Log, monitor, and coordinate emergency breakdowns and planned maintenance jobs, ensuring engineers have the necessary information to complete works efficiently Liaise with engineers, clients, and suppliers to coordinate schedules, confirm appointments, and provide updates on job progress Maintain accurate records within the company's job management system, ensuring information is up to date and easily accessible Support the operations team with a range of administrative duties to ensure the smooth running of daily business activities Monitor outstanding jobs and ensure all relevant paperwork is completed and processed promptly Provide excellent customer service, building positive relationships with clients and responding efficiently to requests Assist with reporting, document management, and general office administration as required Work collaboratively with colleagues across the business to ensure operational objectives are achieved Person Specification Previous experience within an Administration Coordinator, Service Coordinator, Scheduler, or similar administration role is essential Excellent organisational skills with the ability to manage multiple tasks and prioritise workloads effectively Strong communication skills with a professional and confident telephone manner Proficient in Microsoft Office applications Excellent attention to detail Working hours for this role are part-time, Monday to Friday - 8.30 am - 1.30 pm Successful candidates will be contacted within 7 working days of their application. Should you not hear from us within this timeframe, please assume your application has been unsuccessful
Aug 17, 2026
Full time
Administration Coordinator £12.71ph - £13.00 ph Calne Part-time- Permanent Are you an experienced Administrator looking for your next opportunity? Do you have excellent organisational skills and a passion for delivering outstanding customer service? If YES, we would love to hear from you! My client is seeking an Administration Coordinator to join their busy team. This is an excellent opportunity to play a key role in supporting the day-to-day supporting of the business, ensuring engineers, clients, and internal teams remain connected while delivering a first-class service. You will be responsible for coordinating administration processes, managing client enquiries, scheduling works, and ensuring invoicing is completed accurately and on time. Responsibilities Process and issue client invoices accurately Handle incoming telephone calls, responding professionally to client enquiries, breakdown requests, maintenance bookings, and general queries Log, monitor, and coordinate emergency breakdowns and planned maintenance jobs, ensuring engineers have the necessary information to complete works efficiently Liaise with engineers, clients, and suppliers to coordinate schedules, confirm appointments, and provide updates on job progress Maintain accurate records within the company's job management system, ensuring information is up to date and easily accessible Support the operations team with a range of administrative duties to ensure the smooth running of daily business activities Monitor outstanding jobs and ensure all relevant paperwork is completed and processed promptly Provide excellent customer service, building positive relationships with clients and responding efficiently to requests Assist with reporting, document management, and general office administration as required Work collaboratively with colleagues across the business to ensure operational objectives are achieved Person Specification Previous experience within an Administration Coordinator, Service Coordinator, Scheduler, or similar administration role is essential Excellent organisational skills with the ability to manage multiple tasks and prioritise workloads effectively Strong communication skills with a professional and confident telephone manner Proficient in Microsoft Office applications Excellent attention to detail Working hours for this role are part-time, Monday to Friday - 8.30 am - 1.30 pm Successful candidates will be contacted within 7 working days of their application. Should you not hear from us within this timeframe, please assume your application has been unsuccessful
Are you a proactive individual with a passion for customer service? Are you looking for a career where you can learn and develop? My successful client is looking for an efficient and effective team player who wants to learn how to provide a pro-active and comprehensive customer support service to partners across the UK. This is a great opportunity to work with one of the friendliest teams in Kettering with full training provided. The role: Handle incoming telephone calls from customers, ensuring calls are answered promptly and professionally Processing all orders gained by the sales team ensuring all information is gathered from the customer and documented accurately Update local systems ensuring that full details are maintained of contact with customers and relevant notes of any discussions Maintain customer service emails and ensure that responses are provided within a timely manner Provide technical advice and guidance to customers where there is concern over the suitability of orders Liaise with and support the sales team Maintain strong working relationships with existing customers developing positive relationships with new partners to ensure long term success Ad-hoc: Undertake administration tasks such as order filing as and when required Support the Customer Service Supervisor in developing strategies and initiatives to ensure the function is able to provide outstanding service to customers and partners every time The individual Customer Service focus Language skills - High level of written grammar and excellent command of English Organisational skills Communication skills Ability to adjust priorities and manage time effectively in a fast-paced environment Ability to integrate effectively into well-established team environments Good working knowledge of Microsoft Office applications Benefits Competitive Salary Generous pension scheme 26 days annual leave Christmas shutdown + all bank holidays Excellent progression and training Free parking
Aug 17, 2026
Full time
Are you a proactive individual with a passion for customer service? Are you looking for a career where you can learn and develop? My successful client is looking for an efficient and effective team player who wants to learn how to provide a pro-active and comprehensive customer support service to partners across the UK. This is a great opportunity to work with one of the friendliest teams in Kettering with full training provided. The role: Handle incoming telephone calls from customers, ensuring calls are answered promptly and professionally Processing all orders gained by the sales team ensuring all information is gathered from the customer and documented accurately Update local systems ensuring that full details are maintained of contact with customers and relevant notes of any discussions Maintain customer service emails and ensure that responses are provided within a timely manner Provide technical advice and guidance to customers where there is concern over the suitability of orders Liaise with and support the sales team Maintain strong working relationships with existing customers developing positive relationships with new partners to ensure long term success Ad-hoc: Undertake administration tasks such as order filing as and when required Support the Customer Service Supervisor in developing strategies and initiatives to ensure the function is able to provide outstanding service to customers and partners every time The individual Customer Service focus Language skills - High level of written grammar and excellent command of English Organisational skills Communication skills Ability to adjust priorities and manage time effectively in a fast-paced environment Ability to integrate effectively into well-established team environments Good working knowledge of Microsoft Office applications Benefits Competitive Salary Generous pension scheme 26 days annual leave Christmas shutdown + all bank holidays Excellent progression and training Free parking
Our client, a prestigious heritage venue, is seeking a full-time Events Coordinator to join their team and play a key role in delivering exceptional client experiences within their historic 17th-century Palace. Specialising in luxury weddings, corporate, private events, and film/TV productions, they are looking for a commercially minded, confident events professional to manage both new business development and their existing client base. The role involves managing bookings and ensuring a seamless, high-touch client journey from initial contact through to event delivery. This role requires excellent communication, strong organisation, discretion, and attention to detail, reflecting the prestige of a luxury heritage venue. Key Duties & Responsibilities for the Events Coordinator: Provide high-touch account management from booking through to event day via CRM and direct communication Maintain accurate and up-to-date CRM records at all times Support diary management for Senior Wedding Specialists, ensuring accuracy and avoiding conflicts Liaise with clients, suppliers, and internal teams to ensure clear communication and smooth planning Maintain expert knowledge of all venue spaces Manage supplier administration including contracts, documentation, certificates, and payments Supervise/support event delivery, ensuring venue standards, licensing, and health & safety compliance Oversee venue preparation and ensure all event details are approved prior to event day Supervise external event staff including coordinators, caterers, decorators, etc. Resolve on-the-day client issues calmly and efficiently to ensure flawless delivery Support post-event processes including feedback, reporting, and administrative completion Analyse event performance and contribute improvement ideas Support marketing activity including social media, content creation, blogs, email campaigns, and competitor research Provide general administrative and operational support to the wider team Key Skills & Personal Attributes for the Events Coordinator: Passion for luxury customer service and creating exceptional client experiences Warm, polished, confident communicator who builds strong client relationships Exceptional attention to detail and accuracy across all tasks Highly organised, able to manage multiple priorities in a fast-paced environment Emotionally intelligent, discreet, and able to handle sensitive situations with tact Calm under pressure with a professional and composed approach Excellent written communication with strong grammar and tone Confident verbal communicator with a refined, professional manner Strong time management and prioritisation skills Proactive, self-motivated, and solution-focused Collaborative team player within a high-performing environment Reliable, punctual, and accountable Flexible to work weekends, peak seasons, and event days (long days and late finishes) Confident with Microsoft Office; HubSpot CRM or similar experience advantageous Passion for weddings, hospitality, and heritage venues Full training provided on internal systems and CRM platforms This is a full-time role offering a unique opportunity to be part of a high-end, luxury events team at a historic venue. If you are passionate about delivering exceptional client experiences in a beautiful setting, we would love to hear from you. The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.
Aug 17, 2026
Full time
Our client, a prestigious heritage venue, is seeking a full-time Events Coordinator to join their team and play a key role in delivering exceptional client experiences within their historic 17th-century Palace. Specialising in luxury weddings, corporate, private events, and film/TV productions, they are looking for a commercially minded, confident events professional to manage both new business development and their existing client base. The role involves managing bookings and ensuring a seamless, high-touch client journey from initial contact through to event delivery. This role requires excellent communication, strong organisation, discretion, and attention to detail, reflecting the prestige of a luxury heritage venue. Key Duties & Responsibilities for the Events Coordinator: Provide high-touch account management from booking through to event day via CRM and direct communication Maintain accurate and up-to-date CRM records at all times Support diary management for Senior Wedding Specialists, ensuring accuracy and avoiding conflicts Liaise with clients, suppliers, and internal teams to ensure clear communication and smooth planning Maintain expert knowledge of all venue spaces Manage supplier administration including contracts, documentation, certificates, and payments Supervise/support event delivery, ensuring venue standards, licensing, and health & safety compliance Oversee venue preparation and ensure all event details are approved prior to event day Supervise external event staff including coordinators, caterers, decorators, etc. Resolve on-the-day client issues calmly and efficiently to ensure flawless delivery Support post-event processes including feedback, reporting, and administrative completion Analyse event performance and contribute improvement ideas Support marketing activity including social media, content creation, blogs, email campaigns, and competitor research Provide general administrative and operational support to the wider team Key Skills & Personal Attributes for the Events Coordinator: Passion for luxury customer service and creating exceptional client experiences Warm, polished, confident communicator who builds strong client relationships Exceptional attention to detail and accuracy across all tasks Highly organised, able to manage multiple priorities in a fast-paced environment Emotionally intelligent, discreet, and able to handle sensitive situations with tact Calm under pressure with a professional and composed approach Excellent written communication with strong grammar and tone Confident verbal communicator with a refined, professional manner Strong time management and prioritisation skills Proactive, self-motivated, and solution-focused Collaborative team player within a high-performing environment Reliable, punctual, and accountable Flexible to work weekends, peak seasons, and event days (long days and late finishes) Confident with Microsoft Office; HubSpot CRM or similar experience advantageous Passion for weddings, hospitality, and heritage venues Full training provided on internal systems and CRM platforms This is a full-time role offering a unique opportunity to be part of a high-end, luxury events team at a historic venue. If you are passionate about delivering exceptional client experiences in a beautiful setting, we would love to hear from you. The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.
Technical Service Coordinator Location Tooting, London (SW17) Salary £30,000 - £40,000 per annum, depending on experience Contract Type Permanent Working Hours 37.5 hours per week Monday to Friday Office-based role The Opportunity An exciting opportunity has arisen for a highly organised Technical Service Coordinator to join a growing and well-established engineering business specialising in hazardous materials storage and safety solutions. This role will play a key part in coordinating service, maintenance and installation activities across the UK, ensuring engineers, customers and suppliers are aligned to deliver projects and service work efficiently and on schedule. Reporting directly to the Managing Director, the successful candidate will work closely with clients, service engineers and internal departments to manage workloads, maintain accurate records and ensure excellent customer service throughout the project lifecycle. Full training will be provided on the company's products, systems and industry standards. This role would suit an organised and proactive individual with strong communication skills and a technical mindset. Applications are welcomed from experienced coordinators, graduates or college leavers looking to develop a long-term career within a technical engineering environment. Key Responsibilities Coordinate service, maintenance and installation activities across multiple customer sites Schedule engineers and manage workloads to ensure service commitments are delivered on time Act as a key point of contact for customers, responding to enquiries and providing project updates Maintain accurate service records, schedules and project documentation Track project progress and ensure all activities are completed within agreed timescales Use Microsoft Excel and Microsoft Dynamics 365 to manage service schedules, customer information and project data Liaise with engineers, suppliers and customers to coordinate resources and site requirements Support the preparation of quotations, reports and service documentation Monitor outstanding actions and ensure timely completion of maintenance and service activities Assist with continuous improvement of service processes and administrative systems Support the wider team with project coordination and operational activities as required What We Need From You Essential: Mechanical Engineering degree or equivilant Strong organisational and planning skills Excellent communication skills, both written and verbal Confident dealing with customers, engineers and internal stakeholders Good working knowledge of Microsoft Office, particularly Excel Strong attention to detail and ability to manage multiple tasks simultaneously Ability to work independently and as part of a small, fast-paced team Positive attitude and willingness to learn Desirable: Previous experience in a service coordination, project coordination, scheduling or administrative role Experience using Microsoft Dynamics 365 or similar ERP/CRM systems Technical, engineering or construction industry exposure Experience coordinating field-based engineers or maintenance teams Engineering qualification, college course or technical education background Understanding of service, maintenance or project delivery environments What We Offer Salary of £30,000 - £40,000 depending on experience Discretionary annual bonus Company pension scheme 21 days holiday plus all English bank holidays Company laptop and full IT setup Full training on company products, systems and industry standards Ongoing development opportunities within a growing engineering business Opportunity to build a long-term career in a specialist technical sector Working Pattern & Location 37.5 hours per week, Monday to Friday. This is primarily an office-based position, although occasional site visits may be required as part of training and development. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Aug 17, 2026
Full time
Technical Service Coordinator Location Tooting, London (SW17) Salary £30,000 - £40,000 per annum, depending on experience Contract Type Permanent Working Hours 37.5 hours per week Monday to Friday Office-based role The Opportunity An exciting opportunity has arisen for a highly organised Technical Service Coordinator to join a growing and well-established engineering business specialising in hazardous materials storage and safety solutions. This role will play a key part in coordinating service, maintenance and installation activities across the UK, ensuring engineers, customers and suppliers are aligned to deliver projects and service work efficiently and on schedule. Reporting directly to the Managing Director, the successful candidate will work closely with clients, service engineers and internal departments to manage workloads, maintain accurate records and ensure excellent customer service throughout the project lifecycle. Full training will be provided on the company's products, systems and industry standards. This role would suit an organised and proactive individual with strong communication skills and a technical mindset. Applications are welcomed from experienced coordinators, graduates or college leavers looking to develop a long-term career within a technical engineering environment. Key Responsibilities Coordinate service, maintenance and installation activities across multiple customer sites Schedule engineers and manage workloads to ensure service commitments are delivered on time Act as a key point of contact for customers, responding to enquiries and providing project updates Maintain accurate service records, schedules and project documentation Track project progress and ensure all activities are completed within agreed timescales Use Microsoft Excel and Microsoft Dynamics 365 to manage service schedules, customer information and project data Liaise with engineers, suppliers and customers to coordinate resources and site requirements Support the preparation of quotations, reports and service documentation Monitor outstanding actions and ensure timely completion of maintenance and service activities Assist with continuous improvement of service processes and administrative systems Support the wider team with project coordination and operational activities as required What We Need From You Essential: Mechanical Engineering degree or equivilant Strong organisational and planning skills Excellent communication skills, both written and verbal Confident dealing with customers, engineers and internal stakeholders Good working knowledge of Microsoft Office, particularly Excel Strong attention to detail and ability to manage multiple tasks simultaneously Ability to work independently and as part of a small, fast-paced team Positive attitude and willingness to learn Desirable: Previous experience in a service coordination, project coordination, scheduling or administrative role Experience using Microsoft Dynamics 365 or similar ERP/CRM systems Technical, engineering or construction industry exposure Experience coordinating field-based engineers or maintenance teams Engineering qualification, college course or technical education background Understanding of service, maintenance or project delivery environments What We Offer Salary of £30,000 - £40,000 depending on experience Discretionary annual bonus Company pension scheme 21 days holiday plus all English bank holidays Company laptop and full IT setup Full training on company products, systems and industry standards Ongoing development opportunities within a growing engineering business Opportunity to build a long-term career in a specialist technical sector Working Pattern & Location 37.5 hours per week, Monday to Friday. This is primarily an office-based position, although occasional site visits may be required as part of training and development. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Service Service Employment Agency Limited
Wymondham, Norfolk
E-commerce Coordinator (Moto-Electrical) Maternity cover ASAP until September 2027 could lead to a permanent role too as they are super busy! You will need your own transport to get to the location as not near pubic transport. Monday to Friday 8am to 5pm Varied work and a friendly work environment! You will be Supporting the day-to-day management and development of the company's e-commerce channels, ensuring products, content, promotions and customer information are accurate, up to date and presented effectively. The role works closely with marketing, sales, operations, customer service and warehouse team as well as the external partners to help maximise online sales and customer experience. Key responsibilities Website & Online Store Management by working closely with Web Admin Ensure product information, availability and promotions are accurate. Check website pages regularly for errors, broken links and outdated content. Support website merchandising and product categorisation. Assist with website updates and new product launches. E-commerce Operations Coordinate day-to-day e-commerce activities and ensure tasks are completed on time. Monitor orders and liaise with internal teams regarding stock, fulfilment and delivery issues. Work as a customer service to resolve online customer queries and problems. Coordinate product launches, promotions and seasonal campaigns. Maintain product and customer-related information across relevant systems. Sales & Performance Monitor online sales, orders, conversion rates and website traffic. Produce regular e-commerce reports and performance updates. Identify issues or opportunities affecting online sales. Support promotional activity and online trading plans. Assist with analysing sales and customer data. Marketing & Content Work with the marketing team to update website content and promotional campaigns. Coordinate email marketing, online promotions and digital campaigns where required. Ensure website content is consistent with the company's brand. Support SEO activities by maintaining accurate product descriptions, page titles and other website content. Assist with social media and digital marketing activity where relevant. Marketplace Management Maintain product listings on marketplaces such as Amazon, eBay or other third-party platforms. Ensure marketplace pricing, stock levels, images and descriptions are accurate. Monitor marketplace orders, customer feedback and performance. Assist with resolving marketplace issues. Administration & Coordination Maintain e-commerce spreadsheets, product databases and reports. Coordinate with suppliers, Raise and track website or system issues. Assist with stock and product data management. Support the Web admin Ad Hoc duties Work closely with the Warehouse Team Skills & experience Previous experience in e-commerce, retail, digital marketing or a similar environment. Good understanding of online retail and customer journeys. Strong attention to detail. Good organisational and time-management skills. Confident using Excel or Google Sheets. Experience with an e-commerce platform such as eBay, WooCommerce or similar is desirable. Basic understanding of SEO and digital marketing. Good written and verbal communication skills. Ability to manage multiple tasks and meet deadlines. Comfortable working with data and identifying errors or trends. Please email your CV to Louise asap and I look forward to hearing form you!
Aug 17, 2026
Contractor
E-commerce Coordinator (Moto-Electrical) Maternity cover ASAP until September 2027 could lead to a permanent role too as they are super busy! You will need your own transport to get to the location as not near pubic transport. Monday to Friday 8am to 5pm Varied work and a friendly work environment! You will be Supporting the day-to-day management and development of the company's e-commerce channels, ensuring products, content, promotions and customer information are accurate, up to date and presented effectively. The role works closely with marketing, sales, operations, customer service and warehouse team as well as the external partners to help maximise online sales and customer experience. Key responsibilities Website & Online Store Management by working closely with Web Admin Ensure product information, availability and promotions are accurate. Check website pages regularly for errors, broken links and outdated content. Support website merchandising and product categorisation. Assist with website updates and new product launches. E-commerce Operations Coordinate day-to-day e-commerce activities and ensure tasks are completed on time. Monitor orders and liaise with internal teams regarding stock, fulfilment and delivery issues. Work as a customer service to resolve online customer queries and problems. Coordinate product launches, promotions and seasonal campaigns. Maintain product and customer-related information across relevant systems. Sales & Performance Monitor online sales, orders, conversion rates and website traffic. Produce regular e-commerce reports and performance updates. Identify issues or opportunities affecting online sales. Support promotional activity and online trading plans. Assist with analysing sales and customer data. Marketing & Content Work with the marketing team to update website content and promotional campaigns. Coordinate email marketing, online promotions and digital campaigns where required. Ensure website content is consistent with the company's brand. Support SEO activities by maintaining accurate product descriptions, page titles and other website content. Assist with social media and digital marketing activity where relevant. Marketplace Management Maintain product listings on marketplaces such as Amazon, eBay or other third-party platforms. Ensure marketplace pricing, stock levels, images and descriptions are accurate. Monitor marketplace orders, customer feedback and performance. Assist with resolving marketplace issues. Administration & Coordination Maintain e-commerce spreadsheets, product databases and reports. Coordinate with suppliers, Raise and track website or system issues. Assist with stock and product data management. Support the Web admin Ad Hoc duties Work closely with the Warehouse Team Skills & experience Previous experience in e-commerce, retail, digital marketing or a similar environment. Good understanding of online retail and customer journeys. Strong attention to detail. Good organisational and time-management skills. Confident using Excel or Google Sheets. Experience with an e-commerce platform such as eBay, WooCommerce or similar is desirable. Basic understanding of SEO and digital marketing. Good written and verbal communication skills. Ability to manage multiple tasks and meet deadlines. Comfortable working with data and identifying errors or trends. Please email your CV to Louise asap and I look forward to hearing form you!
With our headquarters in central Birmingham and teams across the UK, we're a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work - because getting those right drives better outcomes for our clients, customers, and each other. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Support Property Managers in delivering excellent service across residential portfolios. Manage resident and stakeholder enquiries, escalating issues where required and maintaining accurate records. Prepare correspondence, raise contractor work orders, and coordinate insurance claims and key/fob requests. Monitor workflows, update property systems, and provide administrative support to ensure efficient portfolio management. Liaise with residents, contractors, and stakeholders to resolve queries and support day-to-day property operations. Conduct occasional site visits to build property knowledge and support service delivery. What You Need to Succeed Strong administrative and organisational skills alongside attention to detail. Customer service excellence and your ability to create a strong rapport and lasting connections with our residents and clients Proficient IT user, able to use MS packages as well as a range of internal systems Experience of working in a similar role is desirable Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
Aug 17, 2026
Full time
With our headquarters in central Birmingham and teams across the UK, we're a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work - because getting those right drives better outcomes for our clients, customers, and each other. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Support Property Managers in delivering excellent service across residential portfolios. Manage resident and stakeholder enquiries, escalating issues where required and maintaining accurate records. Prepare correspondence, raise contractor work orders, and coordinate insurance claims and key/fob requests. Monitor workflows, update property systems, and provide administrative support to ensure efficient portfolio management. Liaise with residents, contractors, and stakeholders to resolve queries and support day-to-day property operations. Conduct occasional site visits to build property knowledge and support service delivery. What You Need to Succeed Strong administrative and organisational skills alongside attention to detail. Customer service excellence and your ability to create a strong rapport and lasting connections with our residents and clients Proficient IT user, able to use MS packages as well as a range of internal systems Experience of working in a similar role is desirable Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
Systems Co-ordinator Location: Kettering, Northamptonshire Salary: Up to £25,235 per annum Hours: 37.5 hours per week Located: 100% onsite based About the Role An exciting opportunity has arisen for a Systems Co-ordinator to join a leading UK-based testing, certification and technical services organisation within its Furniture and Floor Coverings division. The department supports manufacturers, suppliers and retailers through testing, consultancy, training and innovation services, ensuring products meet national and international quality, safety and performance standards. The successful candidate will play a key role in maintaining and developing quality management and health & safety systems within an accredited laboratory environment. Working within an ISO 17025 accredited quality management system, you will support compliance activities, quality assurance processes and continuous improvement initiatives across the business area. Key Responsibilities Following appropriate training, responsibilities will include: Maintaining and improving quality documentation and records, including calibration certificates, equipment maintenance records, conformity certificates, reference materials, software validations and spreadsheet validations. Conducting calibrations, drift analysis, risk assessments, witnessed assessments and measurement uncertainty calculations to agreed deadlines. Managing proficiency testing, check testing and participation in inter-laboratory comparison schemes. Supporting managers with external accreditation audits, including planning audit activities and coordinating corrective action evidence. Coordinating accreditation scope extensions and associated documentation. Assisting with the development and review of standard operating procedures and quality documentation. Supporting compliance with health, safety and environmental requirements in collaboration with relevant stakeholders. Maintaining training, competency and compliance records. Purchasing, verifying and controlling standard reference materials. Completing COSHH assessments and records where required. Contributing to continuous improvement initiatives across quality and operational systems. Candidate Requirements Essential Minimum of two years' experience in a laboratory, technical or quality-focused environment, or A-Level qualifications (or equivalent) in a science-based subject or mathematics. Excellent attention to detail and accuracy. Strong organisational and time management skills. Ability to work independently and manage changing priorities. Ability to follow procedures and instructions accurately. Strong written and verbal communication skills. Good working knowledge of Microsoft Office applications. Effective teamworking and collaboration skills. Understanding of the importance of quality systems and compliance processes. Strong analytical and problem-solving abilities. Reliable, flexible and self-motivated approach to work. Desirable Experience maintaining or supporting quality management systems such as ISO 17025 or ISO 9001. Knowledge of health and safety legislation and procedures. Experience within a testing, laboratory or regulated environment. Ability to learn and adapt quickly to new systems and processes. Customer-focused mindset. Additional education, training or professional qualifications. Benefits The organisation offers a comprehensive benefits package including: 25 to 28 days annual leave (dependent on length of service) Life assurance Company pension scheme Income protection insurance Free on-site parking Ongoing training and development opportunities Why Apply? This role offers an excellent opportunity to develop a career within quality, compliance and laboratory systems management while contributing to the delivery of high-quality services within a respected technical and testing environment. The position would suit a detail-oriented individual looking to build expertise in accredited quality systems and continuous improvement practices. Interested? Please click apply.
Aug 17, 2026
Full time
Systems Co-ordinator Location: Kettering, Northamptonshire Salary: Up to £25,235 per annum Hours: 37.5 hours per week Located: 100% onsite based About the Role An exciting opportunity has arisen for a Systems Co-ordinator to join a leading UK-based testing, certification and technical services organisation within its Furniture and Floor Coverings division. The department supports manufacturers, suppliers and retailers through testing, consultancy, training and innovation services, ensuring products meet national and international quality, safety and performance standards. The successful candidate will play a key role in maintaining and developing quality management and health & safety systems within an accredited laboratory environment. Working within an ISO 17025 accredited quality management system, you will support compliance activities, quality assurance processes and continuous improvement initiatives across the business area. Key Responsibilities Following appropriate training, responsibilities will include: Maintaining and improving quality documentation and records, including calibration certificates, equipment maintenance records, conformity certificates, reference materials, software validations and spreadsheet validations. Conducting calibrations, drift analysis, risk assessments, witnessed assessments and measurement uncertainty calculations to agreed deadlines. Managing proficiency testing, check testing and participation in inter-laboratory comparison schemes. Supporting managers with external accreditation audits, including planning audit activities and coordinating corrective action evidence. Coordinating accreditation scope extensions and associated documentation. Assisting with the development and review of standard operating procedures and quality documentation. Supporting compliance with health, safety and environmental requirements in collaboration with relevant stakeholders. Maintaining training, competency and compliance records. Purchasing, verifying and controlling standard reference materials. Completing COSHH assessments and records where required. Contributing to continuous improvement initiatives across quality and operational systems. Candidate Requirements Essential Minimum of two years' experience in a laboratory, technical or quality-focused environment, or A-Level qualifications (or equivalent) in a science-based subject or mathematics. Excellent attention to detail and accuracy. Strong organisational and time management skills. Ability to work independently and manage changing priorities. Ability to follow procedures and instructions accurately. Strong written and verbal communication skills. Good working knowledge of Microsoft Office applications. Effective teamworking and collaboration skills. Understanding of the importance of quality systems and compliance processes. Strong analytical and problem-solving abilities. Reliable, flexible and self-motivated approach to work. Desirable Experience maintaining or supporting quality management systems such as ISO 17025 or ISO 9001. Knowledge of health and safety legislation and procedures. Experience within a testing, laboratory or regulated environment. Ability to learn and adapt quickly to new systems and processes. Customer-focused mindset. Additional education, training or professional qualifications. Benefits The organisation offers a comprehensive benefits package including: 25 to 28 days annual leave (dependent on length of service) Life assurance Company pension scheme Income protection insurance Free on-site parking Ongoing training and development opportunities Why Apply? This role offers an excellent opportunity to develop a career within quality, compliance and laboratory systems management while contributing to the delivery of high-quality services within a respected technical and testing environment. The position would suit a detail-oriented individual looking to build expertise in accredited quality systems and continuous improvement practices. Interested? Please click apply.
