Join us as a Credit Controller at our HQ in Camberley and become part of a collaborative, fast-paced Finance & Operations team during an exciting period of transformation and growth. This is an excellent opportunity for an experienced Credit Controller or Accounts Receivable professional to maximise cash collections, reduce aged debt, resolve customer account queries, and deliver outstanding customer service across a varied customer portfolio. You will work closely with wider business units to maintain strong relationships while achieving commercial goals. As new systems and processes are introduced from April 2026, you ll also have the opportunity to contribute ideas, improve workflows, and support operational change. Role: Credit Controller aka Accounts Receivable Assistant, Collections Advisor, Credit Control Administrator, Cash Collections Specialist Location: Camberley, Surrey (Hybrid working 3 days per week in the office) Salary: £31k base salary + great benefits We re looking for someone with previous Credit Control or Accounts Receivable experience, excellent communication skills, strong attention to detail, and a proactive, customer-focused approach. You should be organised, numerically confident, able to work under pressure, and comfortable managing multiple priorities. Experience with Oracle and ServiceNow would be advantageous. Sound like you? Keen to apply? CLICK APPLY and send through a copy of a CV.
Aug 05, 2026
Full time
Join us as a Credit Controller at our HQ in Camberley and become part of a collaborative, fast-paced Finance & Operations team during an exciting period of transformation and growth. This is an excellent opportunity for an experienced Credit Controller or Accounts Receivable professional to maximise cash collections, reduce aged debt, resolve customer account queries, and deliver outstanding customer service across a varied customer portfolio. You will work closely with wider business units to maintain strong relationships while achieving commercial goals. As new systems and processes are introduced from April 2026, you ll also have the opportunity to contribute ideas, improve workflows, and support operational change. Role: Credit Controller aka Accounts Receivable Assistant, Collections Advisor, Credit Control Administrator, Cash Collections Specialist Location: Camberley, Surrey (Hybrid working 3 days per week in the office) Salary: £31k base salary + great benefits We re looking for someone with previous Credit Control or Accounts Receivable experience, excellent communication skills, strong attention to detail, and a proactive, customer-focused approach. You should be organised, numerically confident, able to work under pressure, and comfortable managing multiple priorities. Experience with Oracle and ServiceNow would be advantageous. Sound like you? Keen to apply? CLICK APPLY and send through a copy of a CV.
Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as an Collections Advisor. Culture and Environment Our client's culture is warm, friendly and welcoming. They have a lively and open-plan office working space, enabling you to collaborate with colleagues in a fast-paced environment. The office has an extremely professional feel to it, and the team is hardworking. Personality Confident and energetic individuals will thrive in this role. This is a perfect opportunity for someone who is driven to succeed and work hard, and it will pay off. Creating a positive first impression is essential, and wanting to do a good job. This opportunity would suit someone who is driven, proactive and resilient. Reward Monthly commission average £1,000 / £1,500 per month Full training provided 37.5 hours per week, Monday to Friday 9am - 5:00 pm (1 day a week 9:00 - 5:30pm) Gifted birthday holiday day Free parking Full office-based Buy and sell up to 5 extra days holiday 20 days holiday plus bank holidays Up to 2 paid volunteering days a year Death in service benefit x2 annual salary Health and medical support Discounted gym memberships Fruit delivered daily to the office Job Role: Making calls to business customers to discuss outstanding debt Collecting debt on behalf of organisations Sending emails and correspondence Building customer rapport Updating and maintaining the database Skills and experience: Previous experience in a similar role or transferable skills in retail, hospitality Excellent communication and negotiation skills Confident and effective time management Good problem-solving, communication, and organisational skills Balance empathy with assertiveness Possess a positive attitude and enthusiasm Maintain professionalism in all aspects of communication Self-driven and motivated Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
Aug 05, 2026
Full time
Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as an Collections Advisor. Culture and Environment Our client's culture is warm, friendly and welcoming. They have a lively and open-plan office working space, enabling you to collaborate with colleagues in a fast-paced environment. The office has an extremely professional feel to it, and the team is hardworking. Personality Confident and energetic individuals will thrive in this role. This is a perfect opportunity for someone who is driven to succeed and work hard, and it will pay off. Creating a positive first impression is essential, and wanting to do a good job. This opportunity would suit someone who is driven, proactive and resilient. Reward Monthly commission average £1,000 / £1,500 per month Full training provided 37.5 hours per week, Monday to Friday 9am - 5:00 pm (1 day a week 9:00 - 5:30pm) Gifted birthday holiday day Free parking Full office-based Buy and sell up to 5 extra days holiday 20 days holiday plus bank holidays Up to 2 paid volunteering days a year Death in service benefit x2 annual salary Health and medical support Discounted gym memberships Fruit delivered daily to the office Job Role: Making calls to business customers to discuss outstanding debt Collecting debt on behalf of organisations Sending emails and correspondence Building customer rapport Updating and maintaining the database Skills and experience: Previous experience in a similar role or transferable skills in retail, hospitality Excellent communication and negotiation skills Confident and effective time management Good problem-solving, communication, and organisational skills Balance empathy with assertiveness Possess a positive attitude and enthusiasm Maintain professionalism in all aspects of communication Self-driven and motivated Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
Finance Manager Redcar (Hybrid - 3 days on site and 2 days at home) 50,000 - 60,000 Jackson Hogg are delighted to be supporting a growing, exciting business in their recruitment of a Finance Manager located in Redcar. The Finance Manager will take the lead on the day to day ownership of the finance function, ensuring the business has accurate accounts, disciplined controls, dependable cash visibility and commercially useful reporting. Duties and responsibilities include: Own the monthly management accounts process. producing clear monthly commentary covering performance against budget, forecast and prior periods. Supports year-end accounts, audit and tax compliance, coordinating information for external advisors. Maintain a reliable short term cashflow forecast and support the FD with longer-range working capital planning. Oversee daily cash reporting, customer collections, supplier commitments and payment planning. Manage the financial administration and reconciliation of the invoice finance facility, including availability, reserves, uploads and lender queries. Support pricing, investment and operational decisions with clear financial analysis and scenario modelling. Help build budgets, forecasts and performance dashboards aligned to the drivers of the business. Maintain appropriate VAT records and support timely, accurate VAT and other statutory submissions with external advisors where applicable. As the ideal candidate you will be: Qualified - ACA, ACCA or CIMA or qualified by experience. Significant experience of producing monthly management accounts and maintaining strong balance sheet control in an SME or operational environment. Confident with stock accounting, costing, margin analysis; able to reconcile operational records to the general ledger. Advanced Excel skills - able to analyse complex data.
Aug 04, 2026
Full time
Finance Manager Redcar (Hybrid - 3 days on site and 2 days at home) 50,000 - 60,000 Jackson Hogg are delighted to be supporting a growing, exciting business in their recruitment of a Finance Manager located in Redcar. The Finance Manager will take the lead on the day to day ownership of the finance function, ensuring the business has accurate accounts, disciplined controls, dependable cash visibility and commercially useful reporting. Duties and responsibilities include: Own the monthly management accounts process. producing clear monthly commentary covering performance against budget, forecast and prior periods. Supports year-end accounts, audit and tax compliance, coordinating information for external advisors. Maintain a reliable short term cashflow forecast and support the FD with longer-range working capital planning. Oversee daily cash reporting, customer collections, supplier commitments and payment planning. Manage the financial administration and reconciliation of the invoice finance facility, including availability, reserves, uploads and lender queries. Support pricing, investment and operational decisions with clear financial analysis and scenario modelling. Help build budgets, forecasts and performance dashboards aligned to the drivers of the business. Maintain appropriate VAT records and support timely, accurate VAT and other statutory submissions with external advisors where applicable. As the ideal candidate you will be: Qualified - ACA, ACCA or CIMA or qualified by experience. Significant experience of producing monthly management accounts and maintaining strong balance sheet control in an SME or operational environment. Confident with stock accounting, costing, margin analysis; able to reconcile operational records to the general ledger. Advanced Excel skills - able to analyse complex data.
CUSTOMER ACCOUNT ADVISOR Trinity Estates • £24,800 - £26,800 • Hybrid - Hemel Hempstead ROLE OVERVIEW You will play a key role in ensuring customers are supported and debts are recovered efficiently across a large, diverse portfolio. Balancing collections and credit control with excellent service, you will manage the full lifecycle of the Sales Ledger, keeping accounts accurate, queries resolved and payments on track. Working closely with internal teams, you will spot and resolve issues early, communicate clearly with residents and organisations, and escalate appropriately when needed. Your proactive reporting and collaborative approach will help drive portfolio performance while maintaining positive customer relationships. ROLE EXPECTATIONS You will spend most of your day engaging with customers by phone and email, progressing payments and resolving queries to keep accounts up to date. You will work through structured reminder cycles, monitor aged debt, and collaborate with colleagues to remove barriers to payment. You will balance empathy with firmness, following process while tailoring your approach to each situation. WHAT SUCCESS LOOKS LIKE Consistently reduced aged debt across your portfolio with clear action plans in place for all higher-risk accounts. Customer queries resolved quickly and accurately, with clear communication and minimal repeat contact. Accurate, timely reporting that highlights trends, risks and recommended actions for the Property Team and management. Strong, professional relationships with internal stakeholders that speed up dispute resolution and payment processing. Process-driven reminders and escalations executed on time, with well-documented case histories. Compliance with policies and procedures, including appropriate use of external solicitors when required. HOW YOU'LL SPEND MOST OF YOUR TIME Calling and emailing customers to agree payment plans, chase arrears and resolve issues. Working through cyclical reminder letters, statements and formal escalations in line with process. Monitoring and reporting on aged debt, highlighting priority cases and proposing next steps. Investigating and coordinating the resolution of disputes with internal teams to enable payment. Maintaining accurate Sales Ledger records, notes and documentation for every account. Liaising with external partners (e.g., solicitors) to progress legal action where appropriate. WHO THIS ROLE IS FOR You are customer-focused with a calm, professional style and the confidence to hold firm, fair credit control conversations. You are organised, process-driven and comfortable managing a high-volume workload. You communicate clearly in writing and by phone, adapting your tone to the situation. You enjoy problem-solving and collaborating with colleagues to remove blockers to payment. You take ownership, follow through and keep stakeholders informed. EXPERIENCE THAT HELPS Experience in credit control, collections or accounts receivable within a high-volume environment. Background working with residential customers and/or mixed customer bases (consumers and businesses). Familiarity with accounting or property management systems and strong Excel skills. Exposure to dispute resolution and payment plan negotiation. Experience producing aged debt reports and action plans. WHAT WE OFFER Competitive salary, aligned to experience Company car or car allowance for field-based roles 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on your approach to credit control and customer conversations, how you prioritise and report on aged debt, and how you collaborate to resolve disputes and drive payment outcomes We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Aug 03, 2026
Full time
CUSTOMER ACCOUNT ADVISOR Trinity Estates • £24,800 - £26,800 • Hybrid - Hemel Hempstead ROLE OVERVIEW You will play a key role in ensuring customers are supported and debts are recovered efficiently across a large, diverse portfolio. Balancing collections and credit control with excellent service, you will manage the full lifecycle of the Sales Ledger, keeping accounts accurate, queries resolved and payments on track. Working closely with internal teams, you will spot and resolve issues early, communicate clearly with residents and organisations, and escalate appropriately when needed. Your proactive reporting and collaborative approach will help drive portfolio performance while maintaining positive customer relationships. ROLE EXPECTATIONS You will spend most of your day engaging with customers by phone and email, progressing payments and resolving queries to keep accounts up to date. You will work through structured reminder cycles, monitor aged debt, and collaborate with colleagues to remove barriers to payment. You will balance empathy with firmness, following process while tailoring your approach to each situation. WHAT SUCCESS LOOKS LIKE Consistently reduced aged debt across your portfolio with clear action plans in place for all higher-risk accounts. Customer queries resolved quickly and accurately, with clear communication and minimal repeat contact. Accurate, timely reporting that highlights trends, risks and recommended actions for the Property Team and management. Strong, professional relationships with internal stakeholders that speed up dispute resolution and payment processing. Process-driven reminders and escalations executed on time, with well-documented case histories. Compliance with policies and procedures, including appropriate use of external solicitors when required. HOW YOU'LL SPEND MOST OF YOUR TIME Calling and emailing customers to agree payment plans, chase arrears and resolve issues. Working through cyclical reminder letters, statements and formal escalations in line with process. Monitoring and reporting on aged debt, highlighting priority cases and proposing next steps. Investigating and coordinating the resolution of disputes with internal teams to enable payment. Maintaining accurate Sales Ledger records, notes and documentation for every account. Liaising with external partners (e.g., solicitors) to progress legal action where appropriate. WHO THIS ROLE IS FOR You are customer-focused with a calm, professional style and the confidence to hold firm, fair credit control conversations. You are organised, process-driven and comfortable managing a high-volume workload. You communicate clearly in writing and by phone, adapting your tone to the situation. You enjoy problem-solving and collaborating with colleagues to remove blockers to payment. You take ownership, follow through and keep stakeholders informed. EXPERIENCE THAT HELPS Experience in credit control, collections or accounts receivable within a high-volume environment. Background working with residential customers and/or mixed customer bases (consumers and businesses). Familiarity with accounting or property management systems and strong Excel skills. Exposure to dispute resolution and payment plan negotiation. Experience producing aged debt reports and action plans. WHAT WE OFFER Competitive salary, aligned to experience Company car or car allowance for field-based roles 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on your approach to credit control and customer conversations, how you prioritise and report on aged debt, and how you collaborate to resolve disputes and drive payment outcomes We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.25 per week Monday to Friday, 7:30am - 5:30pm. 1 in 4 Saturdays, 8:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Aug 03, 2026
Full time
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.25 per week Monday to Friday, 7:30am - 5:30pm. 1 in 4 Saturdays, 8:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
An opportunity has arisen for a Senior Service Advisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles. As a Senior Service Advisor, you will lead the Service Advisor team while ensuring an efficient after-sales operation and delivering excellent customer experience. This full-time, permanent role offers a salary up to £37,620 for 46.5 hours work week plus performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Overseeing the daily operation of the Service Reception. Providing a professional service to customers in person and over the telephone. Scheduling vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures and recording customer requirements. Keeping customers informed throughout the repair process. Obtaining approval for additional repair work where required. Coordinating vehicle collections, deliveries and handovers. Explaining completed work and advising customers on future maintenance requirements. Reviewing vehicle service histories and identifying maintenance and upselling opportunities. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience working within automotive industry. Background in leading, coaching or supporting a team. Excellent customer service and communication skills. Strong organisational skills with excellent attention to detail. Good IT and administrative skills. Full UK driving licence. Working Pattern: Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays: 7:00am - 1:00pm What's on offer: Competitive salary 22 days annual leave plus bank holidays Group Profit Share Scheme Company Sick Pay Scheme Death in Service benefit Cycle to Work Scheme Staff referral bonus (up to £1,000) Long service holiday rewards Birthday leave Seasonal staff gifts Employee Assistance Programme Employee discount scheme Electric Vehicle Salary Sacrifice Scheme Mercedes-Benz manufacturer training and ongoing professional development This is a fantastic opportunity for a Senior Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Aug 01, 2026
Full time
An opportunity has arisen for a Senior Service Advisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles. As a Senior Service Advisor, you will lead the Service Advisor team while ensuring an efficient after-sales operation and delivering excellent customer experience. This full-time, permanent role offers a salary up to £37,620 for 46.5 hours work week plus performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Overseeing the daily operation of the Service Reception. Providing a professional service to customers in person and over the telephone. Scheduling vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures and recording customer requirements. Keeping customers informed throughout the repair process. Obtaining approval for additional repair work where required. Coordinating vehicle collections, deliveries and handovers. Explaining completed work and advising customers on future maintenance requirements. Reviewing vehicle service histories and identifying maintenance and upselling opportunities. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience working within automotive industry. Background in leading, coaching or supporting a team. Excellent customer service and communication skills. Strong organisational skills with excellent attention to detail. Good IT and administrative skills. Full UK driving licence. Working Pattern: Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays: 7:00am - 1:00pm What's on offer: Competitive salary 22 days annual leave plus bank holidays Group Profit Share Scheme Company Sick Pay Scheme Death in Service benefit Cycle to Work Scheme Staff referral bonus (up to £1,000) Long service holiday rewards Birthday leave Seasonal staff gifts Employee Assistance Programme Employee discount scheme Electric Vehicle Salary Sacrifice Scheme Mercedes-Benz manufacturer training and ongoing professional development This is a fantastic opportunity for a Senior Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.5 per week Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays, 7:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Aug 01, 2026
Full time
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.5 per week Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays, 7:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
CUSTOMER ACCOUNT ADVISOR Scanlans Property Management • £24,800 - £26,800 • Office Based - Manchester ROLE OVERVIEW You will play a key role in supporting customers and recovering service charge debts efficiently across a large, varied portfolio. Balancing empathetic service with firm credit control, you will manage the full lifecycle of the Sales Ledger to keep accounts accurate, queries resolved and payments on track. Working closely with Property Managers, Finance and external partners, you will spot issues early, communicate clearly with residents and organisations, and escalate appropriately when needed. Your proactive reporting and collaborative approach will help drive portfolio performance while maintaining positive customer relationships. In this office based role, you will bring structure, pace and clarity to every interaction tailoring your approach to each situation while following process and safeguarding compliance. ROLE EXPECTATIONS You will spend most of your day on the phone and email, agreeing payment plans, progressing arrears and resolving queries to keep accounts current. You will work through reminder cycles, monitor aged debt and collaborate with colleagues to remove blockers to payment. You will balance empathy with firmness and document every step clearly. WHAT SUCCESS LOOKS LIKE Noticeable, sustained reduction in aged debt with clear action plans for higher-risk accounts. Queries resolved quickly and accurately, minimising repeat contact and improving satisfaction. Accurate, timely reporting that flags trends, risks and recommended actions to the Property Team. Strong relationships with internal stakeholders that accelerate dispute resolution and payment. Process-driven reminders and escalations executed on time with well-documented case notes. Consistent compliance with policies and procedures, including appropriate legal escalation. HOW YOU'LL SPEND MOST OF YOUR TIME Calling and emailing customers to agree payment plans, chase arrears and resolve issues. Working through cyclical reminder letters, statements and formal escalations in line with process. Monitoring and reporting on aged debt, highlighting priority cases and proposing next steps. Investigating and coordinating the resolution of disputes with internal teams to enable payment. Maintaining accurate Sales Ledger records, notes and documentation for every account. Liaising with external partners such as solicitors to progress legal action where appropriate. WHO THIS ROLE IS FOR You are calm, professional and customer-focused, with the confidence to hold firm, fair conversations. You are organised and process-driven, comfortable managing a high-volume, time-sensitive workload. You communicate clearly in writing and by phone, adapting your tone to the situation. You enjoy problem-solving and collaborating with colleagues to remove blockers to payment. You take ownership, follow through and keep stakeholders informed. EXPERIENCE THAT HELPS Experience in credit control, collections or accounts receivable in a high-volume environment. Background engaging with residential customers and/or mixed consumer and business accounts. Familiarity with accounting or property management systems and strong Excel skills. Exposure to dispute resolution and payment plan negotiation. Experience producing aged debt reports and action plans. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 24 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT SCANLANS PROPERTY MANAGEMENT Scanlans Property Management is a well-established residential block management business, known for delivering a high standard of service to clients, leaseholders and residents across the North and Midlands. We manage a varied portfolio and take pride in providing proactive, professional support that makes a real difference to the communities we look after. Scanlans is part of Trinity Property Group (TPG) and the wider Odevo Group, giving our teams the backing of a leading international property management business, with the investment, stability and career development opportunities that come with being part of a growing group. HOW WE HIRE Initial conversation with our talent team Interview focused on your credit control approach, how you prioritise and report on aged debt, how you handle challenging customer conversations, and how you collaborate to resolve disputes and decide on escalations We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Aug 01, 2026
Full time
CUSTOMER ACCOUNT ADVISOR Scanlans Property Management • £24,800 - £26,800 • Office Based - Manchester ROLE OVERVIEW You will play a key role in supporting customers and recovering service charge debts efficiently across a large, varied portfolio. Balancing empathetic service with firm credit control, you will manage the full lifecycle of the Sales Ledger to keep accounts accurate, queries resolved and payments on track. Working closely with Property Managers, Finance and external partners, you will spot issues early, communicate clearly with residents and organisations, and escalate appropriately when needed. Your proactive reporting and collaborative approach will help drive portfolio performance while maintaining positive customer relationships. In this office based role, you will bring structure, pace and clarity to every interaction tailoring your approach to each situation while following process and safeguarding compliance. ROLE EXPECTATIONS You will spend most of your day on the phone and email, agreeing payment plans, progressing arrears and resolving queries to keep accounts current. You will work through reminder cycles, monitor aged debt and collaborate with colleagues to remove blockers to payment. You will balance empathy with firmness and document every step clearly. WHAT SUCCESS LOOKS LIKE Noticeable, sustained reduction in aged debt with clear action plans for higher-risk accounts. Queries resolved quickly and accurately, minimising repeat contact and improving satisfaction. Accurate, timely reporting that flags trends, risks and recommended actions to the Property Team. Strong relationships with internal stakeholders that accelerate dispute resolution and payment. Process-driven reminders and escalations executed on time with well-documented case notes. Consistent compliance with policies and procedures, including appropriate legal escalation. HOW YOU'LL SPEND MOST OF YOUR TIME Calling and emailing customers to agree payment plans, chase arrears and resolve issues. Working through cyclical reminder letters, statements and formal escalations in line with process. Monitoring and reporting on aged debt, highlighting priority cases and proposing next steps. Investigating and coordinating the resolution of disputes with internal teams to enable payment. Maintaining accurate Sales Ledger records, notes and documentation for every account. Liaising with external partners such as solicitors to progress legal action where appropriate. WHO THIS ROLE IS FOR You are calm, professional and customer-focused, with the confidence to hold firm, fair conversations. You are organised and process-driven, comfortable managing a high-volume, time-sensitive workload. You communicate clearly in writing and by phone, adapting your tone to the situation. You enjoy problem-solving and collaborating with colleagues to remove blockers to payment. You take ownership, follow through and keep stakeholders informed. EXPERIENCE THAT HELPS Experience in credit control, collections or accounts receivable in a high-volume environment. Background engaging with residential customers and/or mixed consumer and business accounts. Familiarity with accounting or property management systems and strong Excel skills. Exposure to dispute resolution and payment plan negotiation. Experience producing aged debt reports and action plans. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 24 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT SCANLANS PROPERTY MANAGEMENT Scanlans Property Management is a well-established residential block management business, known for delivering a high standard of service to clients, leaseholders and residents across the North and Midlands. We manage a varied portfolio and take pride in providing proactive, professional support that makes a real difference to the communities we look after. Scanlans is part of Trinity Property Group (TPG) and the wider Odevo Group, giving our teams the backing of a leading international property management business, with the investment, stability and career development opportunities that come with being part of a growing group. HOW WE HIRE Initial conversation with our talent team Interview focused on your credit control approach, how you prioritise and report on aged debt, how you handle challenging customer conversations, and how you collaborate to resolve disputes and decide on escalations We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day-to-day garage operations at M D Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands-on leadership role combining reception, customer service, sales, and operational management within a busy garage environment. You will play a key role in driving customer satisfaction, improving processes, maximising revenue, and ensuring the smooth and efficient running of the garage. Working Environment We offer a friendly, relaxed, and supportive workplace where teamwork, trust, and quality are valued. You will work alongside experienced technicians in a well-run workshop where customer satisfaction and workmanship come first. Working hours: Monday-Friday 08:00-17:00, with optional overtime/Saturdays (if applicable). Key Responsibilities Reception & Customer Experience First point of contact for customers - in person, by phone, and via email Manage front desk operations, bookings, vehicle drop-offs, and collections Deliver a professional, friendly, and efficient customer experience Keep customers fully informed on progress, costs, and completion times Sales, Upselling & Cross-Selling Identify and deliver upsell and cross-sell opportunities on services and products Clearly explain recommended work, service options, and costs Convert enquiries into confirmed bookings and maximise workshop utilisation Customer Satisfaction & Relationship Management Take ownership of customer satisfaction, retention, and feedback Handle customer concerns and complaints professionally and efficiently Encourage repeat business and positive online reviews Garage & Operational Management Oversee the daily operation of the garage and front-of-house Coordinate technicians and workshop staff to manage workload and priorities Ensure health & safety, quality, and professional standards are consistently met Monitor job progress, turnaround times, and quality of workmanship Warranty Claims & Aftercare Manage warranty claims, liaising with suppliers, manufacturers, and customers Ensure accurate documentation and timely resolution of warranty issues Oversee aftercare processes to maintain customer trust and satisfaction Innovation & Continuous Improvement Bring new ideas to improve efficiency, customer experience, and profitability Take ownership of implementing improvements and service standards Administration & Financial Control Maintain accurate job cards, customer records, and service histories Prepare invoices, process payments, and manage financial transactions Support stock control, parts ordering, and supplier relationships About You Motor trade experience is essential Minimum 5 years' proven experience as a Service Advisor, Garage Manager, or similar role Qualified/experienced vehicle technician Strong customer service and communication skills Confident in upselling and cross-selling services and products Organised, commercially aware, and comfortable managing a busy garage Proactive, solutions-focused, and confident introducing improvements MOT Tester qualification is an advantage but not essential What We Offer Competitive salary based on experience 22 days holiday + bank holidays Pension Bonus scheme About us At MD Autocare, we are recognised for quality workmanship, honest service, and consistently high customer ratings. Our reputation reflects years of reliable results and a commitment to putting customers first. We believe great service begins with a strong, valued team, and our customer reviews and repeat business reflect both our technical expertise and our colleagues' dedication. As we grow, we seek individuals who want more than just a job - a career environment where effort is recognised, development is encouraged, and teamwork is valued. Our Values Quality - Without Compromise We take pride in getting it right the first time, guided by high standards, attention to detail, and professional integrity. People First Respect and fairness are central to our culture, for both customers and colleagues. We listen, support, and treat everyone properly. Trust & Transparency We operate openly and honestly with customers and colleagues, prioritising clear communication and mutual respect. Continuous Improvement A Place Where You're Valued. We continually improve our skills, processes, and workplace, because growth is a shared goal. We recognise hard work, reliability, and craftsmanship, and ensure everyone feels appreciated. Job Security & Stability As a well-established, highly rated business, we provide a stable work environment with consistent demand and long-term opportunities. Supportive Team Culture You will work with experienced professionals who respect one another, share knowledge, and collaborate when it matters most. Development & Progression We support on-the-job learning and career progression, whether you want to deepen your technical expertise or take on more responsibility. Pride in Your Work Our high customer satisfaction scores mean you can take pride in your work, knowing it makes a difference and is genuinely appreciated. Workplace Respect We believe in fair treatment, clear expectations, and a positive workplace where people enjoy coming to work. Why Join MD Autocare Join a business with excellent customer ratings and a strong reputation Stable, long-term role within an established and growing business Friendly, supportive team culture Ongoing training and development opportunities REF-229968
Aug 01, 2026
Full time
We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day-to-day garage operations at M D Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands-on leadership role combining reception, customer service, sales, and operational management within a busy garage environment. You will play a key role in driving customer satisfaction, improving processes, maximising revenue, and ensuring the smooth and efficient running of the garage. Working Environment We offer a friendly, relaxed, and supportive workplace where teamwork, trust, and quality are valued. You will work alongside experienced technicians in a well-run workshop where customer satisfaction and workmanship come first. Working hours: Monday-Friday 08:00-17:00, with optional overtime/Saturdays (if applicable). Key Responsibilities Reception & Customer Experience First point of contact for customers - in person, by phone, and via email Manage front desk operations, bookings, vehicle drop-offs, and collections Deliver a professional, friendly, and efficient customer experience Keep customers fully informed on progress, costs, and completion times Sales, Upselling & Cross-Selling Identify and deliver upsell and cross-sell opportunities on services and products Clearly explain recommended work, service options, and costs Convert enquiries into confirmed bookings and maximise workshop utilisation Customer Satisfaction & Relationship Management Take ownership of customer satisfaction, retention, and feedback Handle customer concerns and complaints professionally and efficiently Encourage repeat business and positive online reviews Garage & Operational Management Oversee the daily operation of the garage and front-of-house Coordinate technicians and workshop staff to manage workload and priorities Ensure health & safety, quality, and professional standards are consistently met Monitor job progress, turnaround times, and quality of workmanship Warranty Claims & Aftercare Manage warranty claims, liaising with suppliers, manufacturers, and customers Ensure accurate documentation and timely resolution of warranty issues Oversee aftercare processes to maintain customer trust and satisfaction Innovation & Continuous Improvement Bring new ideas to improve efficiency, customer experience, and profitability Take ownership of implementing improvements and service standards Administration & Financial Control Maintain accurate job cards, customer records, and service histories Prepare invoices, process payments, and manage financial transactions Support stock control, parts ordering, and supplier relationships About You Motor trade experience is essential Minimum 5 years' proven experience as a Service Advisor, Garage Manager, or similar role Qualified/experienced vehicle technician Strong customer service and communication skills Confident in upselling and cross-selling services and products Organised, commercially aware, and comfortable managing a busy garage Proactive, solutions-focused, and confident introducing improvements MOT Tester qualification is an advantage but not essential What We Offer Competitive salary based on experience 22 days holiday + bank holidays Pension Bonus scheme About us At MD Autocare, we are recognised for quality workmanship, honest service, and consistently high customer ratings. Our reputation reflects years of reliable results and a commitment to putting customers first. We believe great service begins with a strong, valued team, and our customer reviews and repeat business reflect both our technical expertise and our colleagues' dedication. As we grow, we seek individuals who want more than just a job - a career environment where effort is recognised, development is encouraged, and teamwork is valued. Our Values Quality - Without Compromise We take pride in getting it right the first time, guided by high standards, attention to detail, and professional integrity. People First Respect and fairness are central to our culture, for both customers and colleagues. We listen, support, and treat everyone properly. Trust & Transparency We operate openly and honestly with customers and colleagues, prioritising clear communication and mutual respect. Continuous Improvement A Place Where You're Valued. We continually improve our skills, processes, and workplace, because growth is a shared goal. We recognise hard work, reliability, and craftsmanship, and ensure everyone feels appreciated. Job Security & Stability As a well-established, highly rated business, we provide a stable work environment with consistent demand and long-term opportunities. Supportive Team Culture You will work with experienced professionals who respect one another, share knowledge, and collaborate when it matters most. Development & Progression We support on-the-job learning and career progression, whether you want to deepen your technical expertise or take on more responsibility. Pride in Your Work Our high customer satisfaction scores mean you can take pride in your work, knowing it makes a difference and is genuinely appreciated. Workplace Respect We believe in fair treatment, clear expectations, and a positive workplace where people enjoy coming to work. Why Join MD Autocare Join a business with excellent customer ratings and a strong reputation Stable, long-term role within an established and growing business Friendly, supportive team culture Ongoing training and development opportunities REF-229968
An opportunity has arisen for a Senior Service Advisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles. As a Senior Service Advisor, you will lead the Service Advisor team while ensuring an efficient after-sales operation and delivering excellent customer experience. This full-time, permanent role offers a salary up to £37,620 for 46.5 hours work week plus performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Overseeing the daily operation of the Service Reception. Providing a professional service to customers in person and over the telephone. Scheduling vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures and recording customer requirements. Keeping customers informed throughout the repair process. Obtaining approval for additional repair work where required. Coordinating vehicle collections, deliveries and handovers. Explaining completed work and advising customers on future maintenance requirements. Reviewing vehicle service histories and identifying maintenance and upselling opportunities. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience working within automotive industry. Background in leading, coaching or supporting a team. Excellent customer service and communication skills. Strong organisational skills with excellent attention to detail. Good IT and administrative skills. Full UK driving licence. Working Pattern: Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays: 7:00am - 1:00pm What's on offer: Competitive salary 22 days annual leave plus bank holidays Group Profit Share Scheme Company Sick Pay Scheme Death in Service benefit Cycle to Work Scheme Staff referral bonus (up to £1,000) Long service holiday rewards Birthday leave Seasonal staff gifts Employee Assistance Programme Employee discount scheme Electric Vehicle Salary Sacrifice Scheme Mercedes-Benz manufacturer training and ongoing professional development This is a fantastic opportunity for a Senior Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 31, 2026
Full time
An opportunity has arisen for a Senior Service Advisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles. As a Senior Service Advisor, you will lead the Service Advisor team while ensuring an efficient after-sales operation and delivering excellent customer experience. This full-time, permanent role offers a salary up to £37,620 for 46.5 hours work week plus performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Overseeing the daily operation of the Service Reception. Providing a professional service to customers in person and over the telephone. Scheduling vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures and recording customer requirements. Keeping customers informed throughout the repair process. Obtaining approval for additional repair work where required. Coordinating vehicle collections, deliveries and handovers. Explaining completed work and advising customers on future maintenance requirements. Reviewing vehicle service histories and identifying maintenance and upselling opportunities. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience working within automotive industry. Background in leading, coaching or supporting a team. Excellent customer service and communication skills. Strong organisational skills with excellent attention to detail. Good IT and administrative skills. Full UK driving licence. Working Pattern: Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays: 7:00am - 1:00pm What's on offer: Competitive salary 22 days annual leave plus bank holidays Group Profit Share Scheme Company Sick Pay Scheme Death in Service benefit Cycle to Work Scheme Staff referral bonus (up to £1,000) Long service holiday rewards Birthday leave Seasonal staff gifts Employee Assistance Programme Employee discount scheme Electric Vehicle Salary Sacrifice Scheme Mercedes-Benz manufacturer training and ongoing professional development This is a fantastic opportunity for a Senior Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.5 per week Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays, 7:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 31, 2026
Full time
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.5 per week Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays, 7:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.25 per week Monday to Friday, 7:30am - 5:30pm. 1 in 4 Saturdays, 8:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 31, 2026
Full time
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.25 per week Monday to Friday, 7:30am - 5:30pm. 1 in 4 Saturdays, 8:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
SALES EXECUTIVE LONDON An exceptional opportunity has arisen to join one of the most respected luxury retail maisons on New Bond Street. Due to internal promotions and continued commercial success, the boutique is seeking a driven and client-focused Sales Executive to join its high-performing team. This role would suit a sales professional who thrives on building long-term client relationships, developing new business opportunities, and delivering an exceptional level of personalised service within a luxury retail environment. Working within a prestigious flagship boutique, you will represent a brand synonymous with craftsmanship, heritage and innovation, engaging a global clientele and delivering memorable client experiences. Key Responsibilities Client Development Build and nurture long-term relationships with both new and existing clients, developing a loyal and repeat customer base. Proactively drive business development through networking, client outreach and CRM engagement. Sales Performance Consistently deliver against individual and boutique sales targets while maintaining the highest standards of client service. Identify opportunities to maximise sales through storytelling, product knowledge and personalised recommendations. Client Experience Deliver a highly tailored and memorable in-boutique experience to an international luxury clientele. Act as a trusted advisor, guiding clients through purchases with authenticity and passion. CRM & Clienteling Maintain detailed client profiles and use CRM tools effectively to drive follow-up activity, appointments and private viewings. Product & Brand Knowledge Develop a deep understanding of the brand's craftsmanship, heritage and collections in order to communicate the story behind each piece. Profile Minimum 4 years' experience within luxury retail (essential) Proven track record of delivering strong personal sales performance Exceptional interpersonal and relationship-building skills Commercial mindset with a strong drive for business development Experience using CRM systems and clienteling tools Natural storyteller who enjoys engaging clients and creating memorable experiences A genuine willingness to learn, develop and grow within a luxury environment Experience within watches or jewellery would be advantageous, though it is not essential. Package Salary 38,000 - 48,000 depending on experience Competitive commission structure Opportunity to join a prestigious New Bond Street boutique with clear career progression BH36703
Jul 31, 2026
Full time
SALES EXECUTIVE LONDON An exceptional opportunity has arisen to join one of the most respected luxury retail maisons on New Bond Street. Due to internal promotions and continued commercial success, the boutique is seeking a driven and client-focused Sales Executive to join its high-performing team. This role would suit a sales professional who thrives on building long-term client relationships, developing new business opportunities, and delivering an exceptional level of personalised service within a luxury retail environment. Working within a prestigious flagship boutique, you will represent a brand synonymous with craftsmanship, heritage and innovation, engaging a global clientele and delivering memorable client experiences. Key Responsibilities Client Development Build and nurture long-term relationships with both new and existing clients, developing a loyal and repeat customer base. Proactively drive business development through networking, client outreach and CRM engagement. Sales Performance Consistently deliver against individual and boutique sales targets while maintaining the highest standards of client service. Identify opportunities to maximise sales through storytelling, product knowledge and personalised recommendations. Client Experience Deliver a highly tailored and memorable in-boutique experience to an international luxury clientele. Act as a trusted advisor, guiding clients through purchases with authenticity and passion. CRM & Clienteling Maintain detailed client profiles and use CRM tools effectively to drive follow-up activity, appointments and private viewings. Product & Brand Knowledge Develop a deep understanding of the brand's craftsmanship, heritage and collections in order to communicate the story behind each piece. Profile Minimum 4 years' experience within luxury retail (essential) Proven track record of delivering strong personal sales performance Exceptional interpersonal and relationship-building skills Commercial mindset with a strong drive for business development Experience using CRM systems and clienteling tools Natural storyteller who enjoys engaging clients and creating memorable experiences A genuine willingness to learn, develop and grow within a luxury environment Experience within watches or jewellery would be advantageous, though it is not essential. Package Salary 38,000 - 48,000 depending on experience Competitive commission structure Opportunity to join a prestigious New Bond Street boutique with clear career progression BH36703
Sales Advisor Premium Sustainable Fashion (Ladies) South West London To 30k DOE Full-time, 35 hours per week (5 days over 7) We are looking for experienced (10 years +) professional retailers with excellent communication skills and a great style/ fashion sense. About the Role Our client is looking for a passionate and customer-focused Sales Advisor to join a growing premium fashion brand at their beautiful South West London store. This is a fantastic opportunity to become part of a purpose-driven retail business that combines sustainable fashion, timeless style, and exceptional customer experience. You ll be joining a friendly, energetic team in a brand that is experiencing exciting growth. Working Hours Monday to Saturday: 10:00am 6:00pm Sunday: 11:00am 5:00pm 5 days per week (rota basis) What You ll Be Doing As a Sales Advisor, you ll play a key role in delivering an outstanding in-store experience: Deliver exceptional customer service across face-to-face, phone, and email interactions Build strong relationships with customers and confidently assess their needs Provide tailored styling advice and product recommendations Maintain excellent knowledge of current collections, fabrics, and fits Process sales, returns, and customer orders accurately and efficiently Handle sensitive customer queries with professionalism and empathy Support visual merchandising standards and store presentation Assist with stock replenishment, deliveries, and inventory control Use till systems and internal platforms confidently Share customer feedback with wider teams Ensure health & safety procedures are followed at all times What they re Looking For in the Sales Advisor They re seeking someone who brings both skill and personality: Previous experience in a premium retail environment A strong customer-first mindset Confident communicator with patience, empathy, and a calm approach A genuine passion for sustainable fashion A natural people person who enjoys building rapport Warm, enthusiastic, and energetic attitude Highly organised with strong attention to detail Excellent follow-up and communication skills Comfortable using IT systems and retail platforms What s in It for You 23 days annual leave + bank holidays + birthday off Discretionary annual bonus Staff uniform provided Generous staff discount (up to 40%) + sample sales Friends & family discount Company pension scheme Regular team events Work for a Real Living Wage Employer Be part of a growing, values-led fashion brand Why Join? This is more than just a retail role. You ll be joining a brand that truly cares about its customers, its people, and the planet, offering beautifully designed clothing with a focus on comfort, simplicity, and sustainability. If you love premium retail, enjoy meaningful customer interaction, and want to be part of an inspiring brand journey, we d love to hear from you.
Jul 31, 2026
Full time
Sales Advisor Premium Sustainable Fashion (Ladies) South West London To 30k DOE Full-time, 35 hours per week (5 days over 7) We are looking for experienced (10 years +) professional retailers with excellent communication skills and a great style/ fashion sense. About the Role Our client is looking for a passionate and customer-focused Sales Advisor to join a growing premium fashion brand at their beautiful South West London store. This is a fantastic opportunity to become part of a purpose-driven retail business that combines sustainable fashion, timeless style, and exceptional customer experience. You ll be joining a friendly, energetic team in a brand that is experiencing exciting growth. Working Hours Monday to Saturday: 10:00am 6:00pm Sunday: 11:00am 5:00pm 5 days per week (rota basis) What You ll Be Doing As a Sales Advisor, you ll play a key role in delivering an outstanding in-store experience: Deliver exceptional customer service across face-to-face, phone, and email interactions Build strong relationships with customers and confidently assess their needs Provide tailored styling advice and product recommendations Maintain excellent knowledge of current collections, fabrics, and fits Process sales, returns, and customer orders accurately and efficiently Handle sensitive customer queries with professionalism and empathy Support visual merchandising standards and store presentation Assist with stock replenishment, deliveries, and inventory control Use till systems and internal platforms confidently Share customer feedback with wider teams Ensure health & safety procedures are followed at all times What they re Looking For in the Sales Advisor They re seeking someone who brings both skill and personality: Previous experience in a premium retail environment A strong customer-first mindset Confident communicator with patience, empathy, and a calm approach A genuine passion for sustainable fashion A natural people person who enjoys building rapport Warm, enthusiastic, and energetic attitude Highly organised with strong attention to detail Excellent follow-up and communication skills Comfortable using IT systems and retail platforms What s in It for You 23 days annual leave + bank holidays + birthday off Discretionary annual bonus Staff uniform provided Generous staff discount (up to 40%) + sample sales Friends & family discount Company pension scheme Regular team events Work for a Real Living Wage Employer Be part of a growing, values-led fashion brand Why Join? This is more than just a retail role. You ll be joining a brand that truly cares about its customers, its people, and the planet, offering beautifully designed clothing with a focus on comfort, simplicity, and sustainability. If you love premium retail, enjoy meaningful customer interaction, and want to be part of an inspiring brand journey, we d love to hear from you.
A1 Jobs have an excellent opportunity to join our client and support the continued growth of their expanding team. This is an exciting opportunity to join a high-performing organisation where you can develop your career in a supportive, results-driven environment. As a Debt Case Advisor, you will provide tailored financial guidance and debt solutions, supporting customers throughout their journey while ensuring all advice is delivered in line with regulatory requirements. We are looking for a results-driven professional who: Is a confident communicator with excellent interpersonal skills. Has strong negotiation and objection-handling abilities. Takes a customer-first approach while achieving business objectives. Thrives in a fast-paced, target-driven environment. Has experience converting enquiries into long-term clients. Is proficient in using CRM systems and managing customer pipelines. Can balance commercial performance with regulatory compliance. Desirable Experience Experience within financial services, debt advice, collections, or regulated sales. Knowledge of FCA regulations and Treating Customers Fairly (TCF). Experience supporting vulnerable customers. Proven track record of achieving sales or customer outcome targets. Essential Skills Excellent communication and listening skills. Strong negotiation and objection-handling abilities. Customer-focused mindset. Ability to build rapport quickly. Strong organisational and time-management skills. Attention to detail. Experience using CRM systems. Ability to work towards targets and KPIs. Resilient and self-motivated.
Jul 31, 2026
Full time
A1 Jobs have an excellent opportunity to join our client and support the continued growth of their expanding team. This is an exciting opportunity to join a high-performing organisation where you can develop your career in a supportive, results-driven environment. As a Debt Case Advisor, you will provide tailored financial guidance and debt solutions, supporting customers throughout their journey while ensuring all advice is delivered in line with regulatory requirements. We are looking for a results-driven professional who: Is a confident communicator with excellent interpersonal skills. Has strong negotiation and objection-handling abilities. Takes a customer-first approach while achieving business objectives. Thrives in a fast-paced, target-driven environment. Has experience converting enquiries into long-term clients. Is proficient in using CRM systems and managing customer pipelines. Can balance commercial performance with regulatory compliance. Desirable Experience Experience within financial services, debt advice, collections, or regulated sales. Knowledge of FCA regulations and Treating Customers Fairly (TCF). Experience supporting vulnerable customers. Proven track record of achieving sales or customer outcome targets. Essential Skills Excellent communication and listening skills. Strong negotiation and objection-handling abilities. Customer-focused mindset. Ability to build rapport quickly. Strong organisational and time-management skills. Attention to detail. Experience using CRM systems. Ability to work towards targets and KPIs. Resilient and self-motivated.
We are recruiting on behalf of our client for the position of Automotive Service Advisor in Crawley, West Sussex. This is an excellent opportunity for a skilled and experienced professional to join a reputable dealership committed to delivering exceptional customer service and professional development. Benefits of the Service Advisor: Competitive salary of 32,788 to 34,383 per annum, dependent on experience Performance-related bonus of up to 1,720 annually Ongoing manufacturer training and professional development Profit sharing scheme coupled with comprehensive employee benefits Long-term holiday entitlement increase after periods of service Employee assistance programme and exclusive staff discounts Electric vehicle salary sacrifice and cycle to work schemes Supportive and friendly team environment prioritising growth Duties of the Service Advisor: Greet customers professionally both in person and over the phone Schedule vehicle servicing, maintenance, and repairs efficiently Manage repair orders with attention to detail and ensure clear communication with customers Conduct vehicle check-ins, assess condition, and record customer requirements Liaise with technicians, workshop controllers, and parts staff to facilitate smooth operations Obtain customer approval for additional work and explain repairs and future maintenance options Arrange vehicle collections, deliveries, and handovers professionally Review vehicle history and identify opportunities for preventative maintenance Support daily service department administration and operational tasks Deliver exceptional customer service at every stage of the customer journey Requirements of a Service Advisor: Previous experience as a Service Advisor within a dealership environment, ideally with commercial vehicles Excellent communication and customer care skills Strong organisational abilities and high attention to detail Proficiency in dealership management systems; Kerridge or Keyloop experience is advantageous Ability to prioritise tasks effectively in a fast-paced setting Full UK Driving Licence Knowledge of warranty procedures and dealership processes is desirable This is a confidential opportunity for a motivated automotive professional eager to develop within a well-established dealership. Individuals interested in this role should apply promptly to explore this exciting opportunity. Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Crawley and West Sussex today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for connecting talented individuals with the best jobs in the Automotive Industry. If you are looking to advance your career or explore more Motor Trade opportunities in your local area, please get in touch with us today.
Jul 31, 2026
Full time
We are recruiting on behalf of our client for the position of Automotive Service Advisor in Crawley, West Sussex. This is an excellent opportunity for a skilled and experienced professional to join a reputable dealership committed to delivering exceptional customer service and professional development. Benefits of the Service Advisor: Competitive salary of 32,788 to 34,383 per annum, dependent on experience Performance-related bonus of up to 1,720 annually Ongoing manufacturer training and professional development Profit sharing scheme coupled with comprehensive employee benefits Long-term holiday entitlement increase after periods of service Employee assistance programme and exclusive staff discounts Electric vehicle salary sacrifice and cycle to work schemes Supportive and friendly team environment prioritising growth Duties of the Service Advisor: Greet customers professionally both in person and over the phone Schedule vehicle servicing, maintenance, and repairs efficiently Manage repair orders with attention to detail and ensure clear communication with customers Conduct vehicle check-ins, assess condition, and record customer requirements Liaise with technicians, workshop controllers, and parts staff to facilitate smooth operations Obtain customer approval for additional work and explain repairs and future maintenance options Arrange vehicle collections, deliveries, and handovers professionally Review vehicle history and identify opportunities for preventative maintenance Support daily service department administration and operational tasks Deliver exceptional customer service at every stage of the customer journey Requirements of a Service Advisor: Previous experience as a Service Advisor within a dealership environment, ideally with commercial vehicles Excellent communication and customer care skills Strong organisational abilities and high attention to detail Proficiency in dealership management systems; Kerridge or Keyloop experience is advantageous Ability to prioritise tasks effectively in a fast-paced setting Full UK Driving Licence Knowledge of warranty procedures and dealership processes is desirable This is a confidential opportunity for a motivated automotive professional eager to develop within a well-established dealership. Individuals interested in this role should apply promptly to explore this exciting opportunity. Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Crawley and West Sussex today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for connecting talented individuals with the best jobs in the Automotive Industry. If you are looking to advance your career or explore more Motor Trade opportunities in your local area, please get in touch with us today.
Pertemps Black Country Perms
Smethwick, West Midlands
Customer Sales Advisor Smethwick Salary: 26k to 28k About the Role We are seeking a proactive Customer Sales Advisor to join a busy sales team. This role is ideal for someone with experience in telephone-based sales and customer service who enjoys building relationships, processing orders and delivering exceptional customer support. Key Responsibilities Handle telephone and email sales enquiries professionally. Process customer orders and ensure timely delivery. Respond to customer queries and resolve issues or escalate where appropriate. Monitor repair jobs and provide customers with regular updates. Maintain accurate CRM records and sales administration. Arrange collections for returned goods. Monitor back orders and urgent requirements, liaising with production where necessary. Prepare export documentation and customer invoices where required. Support Sales Managers with quotations, pricing and order updates. Promote company products, services and sales initiatives. Work collaboratively with internal departments to ensure excellent customer service. Skills & Experience Previous experience in a fast-paced customer service or telephone sales environment. Strong communication and relationship-building skills. Excellent organisational and administrative abilities. Good working knowledge of Microsoft Office, particularly Excel and Outlook. Experience using CRM or catalogue software is advantageous. Strong attention to detail and problem-solving skills. Ability to work effectively as part of a team and manage multiple priorities. What We're Looking ForA positive, customer-focused individual with a flexible approach, excellent organisational skills and a passion for delivering outstanding service in a busy sales environment.
Jul 31, 2026
Full time
Customer Sales Advisor Smethwick Salary: 26k to 28k About the Role We are seeking a proactive Customer Sales Advisor to join a busy sales team. This role is ideal for someone with experience in telephone-based sales and customer service who enjoys building relationships, processing orders and delivering exceptional customer support. Key Responsibilities Handle telephone and email sales enquiries professionally. Process customer orders and ensure timely delivery. Respond to customer queries and resolve issues or escalate where appropriate. Monitor repair jobs and provide customers with regular updates. Maintain accurate CRM records and sales administration. Arrange collections for returned goods. Monitor back orders and urgent requirements, liaising with production where necessary. Prepare export documentation and customer invoices where required. Support Sales Managers with quotations, pricing and order updates. Promote company products, services and sales initiatives. Work collaboratively with internal departments to ensure excellent customer service. Skills & Experience Previous experience in a fast-paced customer service or telephone sales environment. Strong communication and relationship-building skills. Excellent organisational and administrative abilities. Good working knowledge of Microsoft Office, particularly Excel and Outlook. Experience using CRM or catalogue software is advantageous. Strong attention to detail and problem-solving skills. Ability to work effectively as part of a team and manage multiple priorities. What We're Looking ForA positive, customer-focused individual with a flexible approach, excellent organisational skills and a passion for delivering outstanding service in a busy sales environment.
We are looking for a highly motivated and experienced Senior Art Advisor to join our growing team. Based in London this role is ideal for a proven telesales professional who excels at building relationships and closing sales over the phone. Working with qualified inbound enquiries, you will engage with prospective clients, understand their interests and investment objectives, and guide them through our portfolio of artwork and art investment opportunities. You will be responsible for managing the sales process from initial consultation through to close, delivering an exceptional client experience while achieving ambitious sales targets. Key Responsibilities Manage and convert inbound sales enquiries into completed purchases. Conduct professional sales consultations with prospective clients over the phone. Present and discuss artwork, collections, and investment opportunities with confidence and credibility. Build strong relationships with new and existing clients. Understand client objectives and recommend suitable artwork and acquisition opportunities. Handle objections effectively and negotiate to secure sales. Maintain accurate records of client interactions and sales activity within the CRM system. Consistently achieve and exceed revenue and performance targets. Work closely with management and the wider sales team to maximise opportunities. Requirements Proven track record in telesales, sales closing, or high-value telephone sales. Strong closing skills with the ability to convert warm and inbound leads. Excellent communication, negotiation, and relationship-building abilities. Target-driven and motivated by achieving and exceeding sales goals. Professional, confident, and consultative sales approach. Experience selling luxury goods, investments, art, property, financial products, or other high-value products is advantageous. Strong organisational skills and attention to detail. Comfortable working independently in a hybrid environment. What We Offer Competitive basic salary up to 35,000 plus uncapped commission structure. High-quality inbound leads. Hybrid working model with a combination of office and remote working. Ongoing training and professional development. Career progression opportunities within a growing organisation. Supportive and collaborative team culture. If you are an experienced sales closer with a passion for delivering exceptional client experiences and achieving outstanding results, we would love to hear from you.
Jul 30, 2026
Full time
We are looking for a highly motivated and experienced Senior Art Advisor to join our growing team. Based in London this role is ideal for a proven telesales professional who excels at building relationships and closing sales over the phone. Working with qualified inbound enquiries, you will engage with prospective clients, understand their interests and investment objectives, and guide them through our portfolio of artwork and art investment opportunities. You will be responsible for managing the sales process from initial consultation through to close, delivering an exceptional client experience while achieving ambitious sales targets. Key Responsibilities Manage and convert inbound sales enquiries into completed purchases. Conduct professional sales consultations with prospective clients over the phone. Present and discuss artwork, collections, and investment opportunities with confidence and credibility. Build strong relationships with new and existing clients. Understand client objectives and recommend suitable artwork and acquisition opportunities. Handle objections effectively and negotiate to secure sales. Maintain accurate records of client interactions and sales activity within the CRM system. Consistently achieve and exceed revenue and performance targets. Work closely with management and the wider sales team to maximise opportunities. Requirements Proven track record in telesales, sales closing, or high-value telephone sales. Strong closing skills with the ability to convert warm and inbound leads. Excellent communication, negotiation, and relationship-building abilities. Target-driven and motivated by achieving and exceeding sales goals. Professional, confident, and consultative sales approach. Experience selling luxury goods, investments, art, property, financial products, or other high-value products is advantageous. Strong organisational skills and attention to detail. Comfortable working independently in a hybrid environment. What We Offer Competitive basic salary up to 35,000 plus uncapped commission structure. High-quality inbound leads. Hybrid working model with a combination of office and remote working. Ongoing training and professional development. Career progression opportunities within a growing organisation. Supportive and collaborative team culture. If you are an experienced sales closer with a passion for delivering exceptional client experiences and achieving outstanding results, we would love to hear from you.
Private Client & Estates Insurance Advisor Location: Edinburgh (Hybrid: 3 days in-office) Salary: Up to 40,000 + Benefits Are you an insurance professional looking to step away from high-volume lines and into the sophisticated world of High-Net-Worth (HNW) and Estates advisory? We are working with a prestigious, well-established specialist brokerage in Edinburgh to appoint a Private Client & Estates Advisor. This is a consultative, "family office" style position focusing on the intricate needs of landed estates and private wealth clients. It is the ideal move for someone who wants to focus on technical precision and high-touch relationship management rather than transactional processing. The Role In this position, you will be the primary point of contact for a portfolio of high-value clients. Your focus is the stewardship of complex assets - ranging from heritage properties and fine art collections to intricate liability exposures. Key Responsibilities: Provide bespoke risk management advice, moving beyond the standard transactional renewal process. Oversee a sophisticated book of business, ensuring comprehensive, multi-layered coverage for private estates. Build long-term, high-touch relationships with estate managers, trustees, and private individuals. Navigate complex policy wordings and collaborate directly with underwriters to secure bespoke terms. Work within a meritocratic environment that values individual contribution and high-level service standards. What We're Looking For: Proven track record in insurance, with relevant exposure to HNW, Private Client, or complex Commercial lines. You understand that client retention is built on technical expertise and exceptional, personalised service. You are highly articulate, with the confidence to advise sophisticated clients and high-level stakeholders. You are comfortable working in a hybrid environment, balancing independent portfolio management with collaborative team engagement. Why This Is Your Move: High-End Specialism: Build a highly sought-after expertise in the elite end of the insurance market. Pedigree: Join a well-established firm with a deep reputation for long-term client stability and market authority. Growth: A professional, meritocratic environment that supports long-term career development. Hybrid Flexibility: A balanced 3-day in-office structure that offers both team collaboration and the autonomy of remote work. To Apply We are currently shortlisting for this position. If you are ready to elevate your career and focus on high-touch private client work, please submit your CV today for immediate consideration, or contact us directly for a confidential discussion about the firm and the specifics of the role. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jul 30, 2026
Full time
Private Client & Estates Insurance Advisor Location: Edinburgh (Hybrid: 3 days in-office) Salary: Up to 40,000 + Benefits Are you an insurance professional looking to step away from high-volume lines and into the sophisticated world of High-Net-Worth (HNW) and Estates advisory? We are working with a prestigious, well-established specialist brokerage in Edinburgh to appoint a Private Client & Estates Advisor. This is a consultative, "family office" style position focusing on the intricate needs of landed estates and private wealth clients. It is the ideal move for someone who wants to focus on technical precision and high-touch relationship management rather than transactional processing. The Role In this position, you will be the primary point of contact for a portfolio of high-value clients. Your focus is the stewardship of complex assets - ranging from heritage properties and fine art collections to intricate liability exposures. Key Responsibilities: Provide bespoke risk management advice, moving beyond the standard transactional renewal process. Oversee a sophisticated book of business, ensuring comprehensive, multi-layered coverage for private estates. Build long-term, high-touch relationships with estate managers, trustees, and private individuals. Navigate complex policy wordings and collaborate directly with underwriters to secure bespoke terms. Work within a meritocratic environment that values individual contribution and high-level service standards. What We're Looking For: Proven track record in insurance, with relevant exposure to HNW, Private Client, or complex Commercial lines. You understand that client retention is built on technical expertise and exceptional, personalised service. You are highly articulate, with the confidence to advise sophisticated clients and high-level stakeholders. You are comfortable working in a hybrid environment, balancing independent portfolio management with collaborative team engagement. Why This Is Your Move: High-End Specialism: Build a highly sought-after expertise in the elite end of the insurance market. Pedigree: Join a well-established firm with a deep reputation for long-term client stability and market authority. Growth: A professional, meritocratic environment that supports long-term career development. Hybrid Flexibility: A balanced 3-day in-office structure that offers both team collaboration and the autonomy of remote work. To Apply We are currently shortlisting for this position. If you are ready to elevate your career and focus on high-touch private client work, please submit your CV today for immediate consideration, or contact us directly for a confidential discussion about the firm and the specifics of the role. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Private Client Manager Luxury Retail Central London Highly Competitive Salary Build relationships. Curate experiences. Sell the exceptional. Not every luxury retail role is about managing a sales floor. Some are about opening doors that others can't. We're exclusively partnering with one of the world's most prestigious luxury fashion houses to appoint a Private Client Manager for one of its flagship London boutiques. This is a rare opportunity to take ownership of the boutique's private client strategy, developing relationships with Ultra High Net Worth individuals, curating unforgettable experiences and driving the growth of some of the brand's most exclusive product categories. If you've built a reputation for delivering exceptional client experiences, cultivating long-term relationships and confidently handling significant transactions, this could be the career-defining opportunity you've been waiting for. The Opportunity As the boutique's Private Client Manager, you'll become the driving force behind its most valuable client relationships. Working alongside an exceptional leadership team, you'll identify new opportunities, develop an exclusive portfolio of private clients and create personalised experiences that go far beyond traditional luxury retail. You'll lead private appointments, develop bespoke client journeys and work across some of the brand's most prestigious collections, ensuring every interaction reflects the highest standards of luxury service. This is a position where commercial success is built through trust, discretion and genuine relationship management rather than transactional selling. What You'll Be Doing Building and nurturing long-term relationships with Ultra High Net Worth and Very Important Clients (VICs). Identifying and developing new private client opportunities through networking, referrals and existing relationships. Leading private appointments and delivering exceptional luxury experiences. Driving sales across exclusive collections including Fine Jewellery, bespoke services, Made-to-Measure, Made-to-Order and other high-value categories. Partnering with specialist teams to deliver seamless bespoke projects and special orders. Supporting exclusive client events, launches and private shopping experiences. Using CRM and client insights to build meaningful, long-term engagement strategies. Acting as the boutique's ambassador for private client development while inspiring colleagues to deliver exceptional client experiences. About You You'll already be operating within the luxury retail sector and have a proven ability to build meaningful relationships with discerning clientele. Perhaps you're currently a Senior Client Advisor, Department Manager, Boutique Manager, Private Client Advisor or Client Development Manager looking for your next challenge. Most importantly, you'll understand that luxury is built on relationships, trust and exceptional service. We're particularly interested in individuals who have experience within luxury fashion, fine jewellery, watches, bespoke tailoring or other premium client-focused environments where personalised service is at the heart of every interaction. What's In It For You? Performance-related bonus Exceptional benefits package Genuine long-term career progression within an internationally renowned luxury group The opportunity to work with one of the most exclusive client portfolios in luxury retail A rare chance to shape and grow a newly established function within a flagship boutique If you're passionate about creating extraordinary client experiences and want to be part of one of luxury retail's most exciting opportunities, we'd love to hear from you. Apply today for a confidential conversation. BH36876
Jul 30, 2026
Full time
Private Client Manager Luxury Retail Central London Highly Competitive Salary Build relationships. Curate experiences. Sell the exceptional. Not every luxury retail role is about managing a sales floor. Some are about opening doors that others can't. We're exclusively partnering with one of the world's most prestigious luxury fashion houses to appoint a Private Client Manager for one of its flagship London boutiques. This is a rare opportunity to take ownership of the boutique's private client strategy, developing relationships with Ultra High Net Worth individuals, curating unforgettable experiences and driving the growth of some of the brand's most exclusive product categories. If you've built a reputation for delivering exceptional client experiences, cultivating long-term relationships and confidently handling significant transactions, this could be the career-defining opportunity you've been waiting for. The Opportunity As the boutique's Private Client Manager, you'll become the driving force behind its most valuable client relationships. Working alongside an exceptional leadership team, you'll identify new opportunities, develop an exclusive portfolio of private clients and create personalised experiences that go far beyond traditional luxury retail. You'll lead private appointments, develop bespoke client journeys and work across some of the brand's most prestigious collections, ensuring every interaction reflects the highest standards of luxury service. This is a position where commercial success is built through trust, discretion and genuine relationship management rather than transactional selling. What You'll Be Doing Building and nurturing long-term relationships with Ultra High Net Worth and Very Important Clients (VICs). Identifying and developing new private client opportunities through networking, referrals and existing relationships. Leading private appointments and delivering exceptional luxury experiences. Driving sales across exclusive collections including Fine Jewellery, bespoke services, Made-to-Measure, Made-to-Order and other high-value categories. Partnering with specialist teams to deliver seamless bespoke projects and special orders. Supporting exclusive client events, launches and private shopping experiences. Using CRM and client insights to build meaningful, long-term engagement strategies. Acting as the boutique's ambassador for private client development while inspiring colleagues to deliver exceptional client experiences. About You You'll already be operating within the luxury retail sector and have a proven ability to build meaningful relationships with discerning clientele. Perhaps you're currently a Senior Client Advisor, Department Manager, Boutique Manager, Private Client Advisor or Client Development Manager looking for your next challenge. Most importantly, you'll understand that luxury is built on relationships, trust and exceptional service. We're particularly interested in individuals who have experience within luxury fashion, fine jewellery, watches, bespoke tailoring or other premium client-focused environments where personalised service is at the heart of every interaction. What's In It For You? Performance-related bonus Exceptional benefits package Genuine long-term career progression within an internationally renowned luxury group The opportunity to work with one of the most exclusive client portfolios in luxury retail A rare chance to shape and grow a newly established function within a flagship boutique If you're passionate about creating extraordinary client experiences and want to be part of one of luxury retail's most exciting opportunities, we'd love to hear from you. Apply today for a confidential conversation. BH36876
