Corporate Tax Senior Manager / Director East Anglia (Various office locations. Flexible/hybrid working) An exciting opportunity has arisen within a highly regarded and growing accountancy firm that is investing heavily in its Corporate Tax offering. With a clear strategic direction, strong leadership and an expanding client base, the firm is entering a significant period of growth-making it an excellent time to join and progress your career. The firm is keen to speak with experienced Corporate Tax professionals at Manager, Senior Manager and Director level. Whether you are ready to step into a leadership role or looking to further develop your influence and client portfolio, there is a clear and supported pathway for progression. The Opportunity You will play a key role in leading the delivery of corporate tax services, managing a diverse portfolio of clients ranging from owner-managed businesses to larger, more complex groups. Alongside ensuring compliance with UK tax regulations, you will provide high-quality advisory support and contribute to the continued growth of the firm.There is real scope to shape your role, develop your specialism, and take on increasing responsibility, with visible routes through to Partner for the right individual. Key Responsibilities Manage and develop a corporate tax client portfolio, building strong and trusted relationships Lead on the review of complex corporation tax returns and group structures Deliver and oversee advisory projects, providing practical and commercially focused tax advice Support and lead business development activity, including proposal work and attending client meetings. Work closely with audit and accounts teams to deliver a seamless client service Lead, coach and develop junior team members, ensuring high standards and strong engagement. Identify planning opportunities and proactively support clients with changes in tax legislation About You ACA/ACCA/CTA qualified (or equivalent) or qualified by experience Strong background in corporate tax within practice Experience managing client relationships and delivering both compliance and advisory work Commercially aware, with an interest in business development and growth A collaborative leader who enjoys developing others and contributing to a positive team culture Why Join? Clear career progression - structured pathway with genuine opportunities to progress to Partner Growing and ambitious firm - significant investment in the tax function and wider business Flexible level entry - appointments considered at Senior Manager or Director level depending on experience Supportive leadership team - collaborative environment with strong technical backing Varied and high-quality client base Hybrid and flexible working to support work-life balance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 12, 2026
Full time
Corporate Tax Senior Manager / Director East Anglia (Various office locations. Flexible/hybrid working) An exciting opportunity has arisen within a highly regarded and growing accountancy firm that is investing heavily in its Corporate Tax offering. With a clear strategic direction, strong leadership and an expanding client base, the firm is entering a significant period of growth-making it an excellent time to join and progress your career. The firm is keen to speak with experienced Corporate Tax professionals at Manager, Senior Manager and Director level. Whether you are ready to step into a leadership role or looking to further develop your influence and client portfolio, there is a clear and supported pathway for progression. The Opportunity You will play a key role in leading the delivery of corporate tax services, managing a diverse portfolio of clients ranging from owner-managed businesses to larger, more complex groups. Alongside ensuring compliance with UK tax regulations, you will provide high-quality advisory support and contribute to the continued growth of the firm.There is real scope to shape your role, develop your specialism, and take on increasing responsibility, with visible routes through to Partner for the right individual. Key Responsibilities Manage and develop a corporate tax client portfolio, building strong and trusted relationships Lead on the review of complex corporation tax returns and group structures Deliver and oversee advisory projects, providing practical and commercially focused tax advice Support and lead business development activity, including proposal work and attending client meetings. Work closely with audit and accounts teams to deliver a seamless client service Lead, coach and develop junior team members, ensuring high standards and strong engagement. Identify planning opportunities and proactively support clients with changes in tax legislation About You ACA/ACCA/CTA qualified (or equivalent) or qualified by experience Strong background in corporate tax within practice Experience managing client relationships and delivering both compliance and advisory work Commercially aware, with an interest in business development and growth A collaborative leader who enjoys developing others and contributing to a positive team culture Why Join? Clear career progression - structured pathway with genuine opportunities to progress to Partner Growing and ambitious firm - significant investment in the tax function and wider business Flexible level entry - appointments considered at Senior Manager or Director level depending on experience Supportive leadership team - collaborative environment with strong technical backing Varied and high-quality client base Hybrid and flexible working to support work-life balance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IPS Employment Specialist Location: Mansfield (Community-Based) Salary: £31,000 per annum + travel expenses beyond base location Contract: Full Time Permanent About the Opportunity We are recruiting for a passionate and proactive Employment Specialist to support individuals with health conditions, disabilities and other barriers to secure, sustain and progress in employment. This is a rewarding, community-based opportunity where you will work closely with individuals and employers to provide personalised, practical and ongoing support. Using an Individual Placement and Support (IPS) approach, you will help people Overcome workplace barriers, build confidence, achieve their employment goals and progress within their careers. As an Employment Specialist , you will combine coaching, advocacy, employer engagement and problem-solving to create sustainable outcomes for both individuals and businesses. Key Responsibilities Deliver Individualised In-Work Support. Provide tailored one-to-one support to individuals in employment, helping them overcome workplace challenges and sustain their roles. Develop personalised action plans focused on job retention, wellbeing, confidence and career progression. Regularly review progress and adapt support in response to changing circumstances and individual needs. Empower individuals to develop the confidence, skills and resilience required to succeed in the workplace. Build Strong Employer Partnerships Develop and maintain positive relationships with employers across the Mansfield area. Engage with employers to understand their needs and identify opportunities for individuals supported through the service. Promote inclusive employment practices and appropriate workplace adjustments. Work collaboratively with employers to resolve workplace challenges and achieve positive employment outcomes. Advocate and Enable Success Act as a trusted advocate, ensuring individuals can access appropriate support, resources and workplace adjustments. Identify opportunities for training, professional development and career progression. Provide practical guidance and encouragement to help individuals achieve their employment aspirations. Build strong relationships with customers, employers and wider stakeholders. Problem-Solve and Coordinate Support Identify potential barriers to sustained employment and intervene proactively. Signpost and refer individuals to appropriate specialist services where additional support is required. Work collaboratively with internal and external partners to coordinate effective solutions. Maintain a person-centred approach while supporting individuals to take ownership of their employment journey. Maintain Quality and Performance Maintain accurate, timely and compliant records of customer interactions, action plans and employment outcomes. Manage a varied caseload effectively, prioritising activity according to customer need. Work towards agreed performance targets, outcomes and quality standards. Contribute to continuous improvement, best practice and the development of effective employment support. About You We are looking for an Employment Specialist who is passionate about helping people achieve sustainable employment and who can build trusted relationships with individuals, employers and partner organisations. You will have: Excellent communication, interpersonal and relationship-building skills. A compassionate, person-centred and non-judgemental approach. Strong coaching, motivational and problem-solving abilities. The ability to manage a diverse caseload and prioritise competing demands. A proactive, resilient and solution-focused mindset. Strong organisational, administrative and record-keeping skills. The confidence to work independently within a community-based environment. A full UK driving licence and access to your own vehicle. Desirable Experience The following experience would be advantageous: Previous experience as an Employment Specialist , Employment Advisor, IPS Practitioner or similar employability professional. Experience within employability, supported employment, welfare-to-work, careers guidance or vocational rehabilitation. Knowledge of workplace wellbeing, disability inclusion and reasonable adjustments. Understanding of benefits, health-related employment support or vocational services. Experience supporting individuals with mental health conditions, disabilities or complex barriers to employment. Experience of employer engagement, partnership development and stakeholder management. Knowledge or practical experience of the IPS model. Why Apply? This is an excellent opportunity for an Employment Specialist who wants to make a genuine difference to people's working lives while developing strong relationships with employers and communities across Mansfield. If you are passionate about helping people overcome barriers, achieve sustainable employment and progress in their careers, we'd love to hear from you. Apply Now To apply, please send your CV to: Rob Rowe (phone number removed) (url removed)
Aug 12, 2026
Full time
IPS Employment Specialist Location: Mansfield (Community-Based) Salary: £31,000 per annum + travel expenses beyond base location Contract: Full Time Permanent About the Opportunity We are recruiting for a passionate and proactive Employment Specialist to support individuals with health conditions, disabilities and other barriers to secure, sustain and progress in employment. This is a rewarding, community-based opportunity where you will work closely with individuals and employers to provide personalised, practical and ongoing support. Using an Individual Placement and Support (IPS) approach, you will help people Overcome workplace barriers, build confidence, achieve their employment goals and progress within their careers. As an Employment Specialist , you will combine coaching, advocacy, employer engagement and problem-solving to create sustainable outcomes for both individuals and businesses. Key Responsibilities Deliver Individualised In-Work Support. Provide tailored one-to-one support to individuals in employment, helping them overcome workplace challenges and sustain their roles. Develop personalised action plans focused on job retention, wellbeing, confidence and career progression. Regularly review progress and adapt support in response to changing circumstances and individual needs. Empower individuals to develop the confidence, skills and resilience required to succeed in the workplace. Build Strong Employer Partnerships Develop and maintain positive relationships with employers across the Mansfield area. Engage with employers to understand their needs and identify opportunities for individuals supported through the service. Promote inclusive employment practices and appropriate workplace adjustments. Work collaboratively with employers to resolve workplace challenges and achieve positive employment outcomes. Advocate and Enable Success Act as a trusted advocate, ensuring individuals can access appropriate support, resources and workplace adjustments. Identify opportunities for training, professional development and career progression. Provide practical guidance and encouragement to help individuals achieve their employment aspirations. Build strong relationships with customers, employers and wider stakeholders. Problem-Solve and Coordinate Support Identify potential barriers to sustained employment and intervene proactively. Signpost and refer individuals to appropriate specialist services where additional support is required. Work collaboratively with internal and external partners to coordinate effective solutions. Maintain a person-centred approach while supporting individuals to take ownership of their employment journey. Maintain Quality and Performance Maintain accurate, timely and compliant records of customer interactions, action plans and employment outcomes. Manage a varied caseload effectively, prioritising activity according to customer need. Work towards agreed performance targets, outcomes and quality standards. Contribute to continuous improvement, best practice and the development of effective employment support. About You We are looking for an Employment Specialist who is passionate about helping people achieve sustainable employment and who can build trusted relationships with individuals, employers and partner organisations. You will have: Excellent communication, interpersonal and relationship-building skills. A compassionate, person-centred and non-judgemental approach. Strong coaching, motivational and problem-solving abilities. The ability to manage a diverse caseload and prioritise competing demands. A proactive, resilient and solution-focused mindset. Strong organisational, administrative and record-keeping skills. The confidence to work independently within a community-based environment. A full UK driving licence and access to your own vehicle. Desirable Experience The following experience would be advantageous: Previous experience as an Employment Specialist , Employment Advisor, IPS Practitioner or similar employability professional. Experience within employability, supported employment, welfare-to-work, careers guidance or vocational rehabilitation. Knowledge of workplace wellbeing, disability inclusion and reasonable adjustments. Understanding of benefits, health-related employment support or vocational services. Experience supporting individuals with mental health conditions, disabilities or complex barriers to employment. Experience of employer engagement, partnership development and stakeholder management. Knowledge or practical experience of the IPS model. Why Apply? This is an excellent opportunity for an Employment Specialist who wants to make a genuine difference to people's working lives while developing strong relationships with employers and communities across Mansfield. If you are passionate about helping people overcome barriers, achieve sustainable employment and progress in their careers, we'd love to hear from you. Apply Now To apply, please send your CV to: Rob Rowe (phone number removed) (url removed)
Michael Page have partnered with a reputable and progressive retail business in Wakefield to recruit for a Ecommerce Customer Service Advisor to join the team asap on a permanent basis due to expansion. This would be an exceptional opportunity for someone experienced within an Ecommerce function looking to join a company that have an excellent name within their market and are industry leaders within their sector! Immediate interview! Client Details Michael Page have partnered with a reputable and progressive retail business in Wakefield to recruit for a Ecommerce Customer Service Advisor to join the team asap on a permanent basis due to expansion. This would be an exceptional opportunity for someone experienced within an Ecommerce function looking to join a company that have an excellent name within their market and are industry leaders within their sector! Immediate interview! Description As a Ecommerce Customer Service Advisor you will be working with clients and supporting with their order journey from start to finish. This will be an extremely varied fast paced role and will be supporting with queries over marketplace platforms, social media, livechat and over the telephone. You will be working closely with supply chain, warehouse and other members of the business to ensure a seamless process for each client and the best experience is provided! Will be heavily involved with improving service delivery and upholding customer satisfaction. If you would like to join a business that put their customers and employees at the forefront and offer excellent progression please apply now! Profile Previous ecommerce experience Knowledge of zendesk desirable Experienced using amazon and marketplace platforms Able to hit the ground running and work in a busy fast paced environment Excellent communication skills verbal and written A good team player Job Offer Salary of up to 30000 dependent on experience+ reputable and progressive retail organisation in Wakefield+ exciting time to join the business+ good benefits package+ hybrid working+ easy accessible location+ free parking+ excellent offices and environment+ huge discounts off all product range+ overtime available paid at time and a half+ lovely team and culture+ immediate interviews being held
Aug 12, 2026
Full time
Michael Page have partnered with a reputable and progressive retail business in Wakefield to recruit for a Ecommerce Customer Service Advisor to join the team asap on a permanent basis due to expansion. This would be an exceptional opportunity for someone experienced within an Ecommerce function looking to join a company that have an excellent name within their market and are industry leaders within their sector! Immediate interview! Client Details Michael Page have partnered with a reputable and progressive retail business in Wakefield to recruit for a Ecommerce Customer Service Advisor to join the team asap on a permanent basis due to expansion. This would be an exceptional opportunity for someone experienced within an Ecommerce function looking to join a company that have an excellent name within their market and are industry leaders within their sector! Immediate interview! Description As a Ecommerce Customer Service Advisor you will be working with clients and supporting with their order journey from start to finish. This will be an extremely varied fast paced role and will be supporting with queries over marketplace platforms, social media, livechat and over the telephone. You will be working closely with supply chain, warehouse and other members of the business to ensure a seamless process for each client and the best experience is provided! Will be heavily involved with improving service delivery and upholding customer satisfaction. If you would like to join a business that put their customers and employees at the forefront and offer excellent progression please apply now! Profile Previous ecommerce experience Knowledge of zendesk desirable Experienced using amazon and marketplace platforms Able to hit the ground running and work in a busy fast paced environment Excellent communication skills verbal and written A good team player Job Offer Salary of up to 30000 dependent on experience+ reputable and progressive retail organisation in Wakefield+ exciting time to join the business+ good benefits package+ hybrid working+ easy accessible location+ free parking+ excellent offices and environment+ huge discounts off all product range+ overtime available paid at time and a half+ lovely team and culture+ immediate interviews being held
Senior Mortgage Advisor - Overview: £30,000 - £35,000 Basic Salary Car Allowance (after probation for trainees) £60,000 - £90,000+ uncapped and realistic On Target Earnings (multiple colleagues are currently exceeding this figure!) Robust and lucrative lead source 5 day working week; weekdays 8:30am-6pm, every other Saturday 9am-3pm (day off in lieu mid-week). More flexibility available from end of year 2 on-wards Own vehicle and driving licence essential for this role Our clients are looking to add to their team of high performing Mortgage Advisors. You will supported on your career journey every step of the way and they will help you become the very best you can be! There will be warm leads readily available from their front end sales team so you will never be short of business to write. Full administrative back up is also provided so this allows you to get on with what you do best and that is deal with customers! Mortgage Advisor - Scope of Role: Our clients are an award-winning and forward thinking operation who are seeking an experienced Mortgage and Protection Advisor to take advantage and maximise sales opportunities from a steadily increasing lead source. Their partner firm are a well-respected local business with a very lucrative lead source as well as a large client bank with incredible amounts of referrals and returning customers. Due to the continuing success of this dynamic, they are now keen expand their family further, with the addition of an experienced Mortgage Advisor My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is expanding and they are looking to offer the right Mortgage Advisor an excellent opportunity to get into the lucrative career they have been looking for. The successful candidate will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Apply today for an exciting and challenging career with outstanding earning potential. Are you ready for a new, exciting and lucrative career? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Aug 12, 2026
Full time
Senior Mortgage Advisor - Overview: £30,000 - £35,000 Basic Salary Car Allowance (after probation for trainees) £60,000 - £90,000+ uncapped and realistic On Target Earnings (multiple colleagues are currently exceeding this figure!) Robust and lucrative lead source 5 day working week; weekdays 8:30am-6pm, every other Saturday 9am-3pm (day off in lieu mid-week). More flexibility available from end of year 2 on-wards Own vehicle and driving licence essential for this role Our clients are looking to add to their team of high performing Mortgage Advisors. You will supported on your career journey every step of the way and they will help you become the very best you can be! There will be warm leads readily available from their front end sales team so you will never be short of business to write. Full administrative back up is also provided so this allows you to get on with what you do best and that is deal with customers! Mortgage Advisor - Scope of Role: Our clients are an award-winning and forward thinking operation who are seeking an experienced Mortgage and Protection Advisor to take advantage and maximise sales opportunities from a steadily increasing lead source. Their partner firm are a well-respected local business with a very lucrative lead source as well as a large client bank with incredible amounts of referrals and returning customers. Due to the continuing success of this dynamic, they are now keen expand their family further, with the addition of an experienced Mortgage Advisor My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is expanding and they are looking to offer the right Mortgage Advisor an excellent opportunity to get into the lucrative career they have been looking for. The successful candidate will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Apply today for an exciting and challenging career with outstanding earning potential. Are you ready for a new, exciting and lucrative career? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Senior Mortgage Advisor - Overview: £30,000 - £35,000 Basic Salary Car Allowance (after probation for trainees) £60,000 - £90,000+ uncapped and realistic On Target Earnings (multiple colleagues are currently exceeding this figure!) Robust and lucrative lead source 5 day working week; weekdays 8:30am-6pm, every other Saturday 9am-3pm (day off in lieu mid-week). More flexibility available from end of year 2 on-wards Own vehicle and driving licence essential for this role Our clients are looking to add to their team of high performing Mortgage Advisors. You will supported on your career journey every step of the way and they will help you become the very best you can be! There will be warm leads readily available from their front end sales team so you will never be short of business to write. Full administrative back up is also provided so this allows you to get on with what you do best and that is deal with customers! Mortgage Advisor - Scope of Role: Our clients are an award-winning and forward thinking operation who are seeking an experienced Mortgage and Protection Advisor to take advantage and maximise sales opportunities from a steadily increasing lead source. Their partner firm are a well-respected local business with a very lucrative lead source as well as a large client bank with incredible amounts of referrals and returning customers. Due to the continuing success of this dynamic, they are now keen expand their family further, with the addition of an experienced Mortgage Advisor. My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is expanding and they are looking to offer the right Mortgage Advisor an excellent opportunity to get into the lucrative career they have been looking for. The successful candidate will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Apply today for an exciting and challenging career with outstanding earning potential. Are you ready for a new, exciting and lucrative career? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Aug 12, 2026
Full time
Senior Mortgage Advisor - Overview: £30,000 - £35,000 Basic Salary Car Allowance (after probation for trainees) £60,000 - £90,000+ uncapped and realistic On Target Earnings (multiple colleagues are currently exceeding this figure!) Robust and lucrative lead source 5 day working week; weekdays 8:30am-6pm, every other Saturday 9am-3pm (day off in lieu mid-week). More flexibility available from end of year 2 on-wards Own vehicle and driving licence essential for this role Our clients are looking to add to their team of high performing Mortgage Advisors. You will supported on your career journey every step of the way and they will help you become the very best you can be! There will be warm leads readily available from their front end sales team so you will never be short of business to write. Full administrative back up is also provided so this allows you to get on with what you do best and that is deal with customers! Mortgage Advisor - Scope of Role: Our clients are an award-winning and forward thinking operation who are seeking an experienced Mortgage and Protection Advisor to take advantage and maximise sales opportunities from a steadily increasing lead source. Their partner firm are a well-respected local business with a very lucrative lead source as well as a large client bank with incredible amounts of referrals and returning customers. Due to the continuing success of this dynamic, they are now keen expand their family further, with the addition of an experienced Mortgage Advisor. My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is expanding and they are looking to offer the right Mortgage Advisor an excellent opportunity to get into the lucrative career they have been looking for. The successful candidate will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Apply today for an exciting and challenging career with outstanding earning potential. Are you ready for a new, exciting and lucrative career? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
HR Advisor / Junior HR Business Partner Southend 40,000 Hybrid working - 3 days office, 2 days home Are you an experienced HR Advisor ready to take the next step into business partnering? This is an excellent opportunity to join a growing organisation in a developmental Junior HR Business Partner role. You'll work closely with managers, build your commercial understanding and gain broader exposure across the full people agenda. You won't simply be there to manage processes. You'll be encouraged to offer ideas, challenge constructively and help managers make confident people decisions. The role Working as part of a supportive HR team, you'll partner with managers across the business and provide practical, commercially focused advice. Your responsibilities will include: Coaching managers through employee relations matters, including absence, disciplinary, grievance and performance cases Building strong relationships with managers and becoming a trusted point of contact Supporting organisational change and workforce planning Using people data to identify trends and recommend improvements Contributing to engagement, reward and wider people initiatives Supporting HR projects that improve both the employee and manager experience Helping to strengthen HR processes, policies and ways of working About you You may currently be an HR Advisor looking for your first opportunity to move into business partnering, or already working at Junior HR Business Partner level and seeking broader exposure. You'll ideally bring: Strong generalist HR and employee relations experience A sound understanding of UK employment law Confidence advising and influencing managers The ability to build credible relationships across a business Experience working with HR systems and people data A proactive, curious and solutions-focused approach This role will suit someone who wants to understand how a business operates, not just deliver transactional HR support. You'll be comfortable asking questions, offering a different perspective and taking ownership of your development. What's on offer Salary of 40,000 Hybrid working: three days in the Southend office and two days from home A genuine opportunity to progress from HR Advisor into business partnering Exposure to senior stakeholders and strategic people projects A varied role covering the full employee lifecycle Support from an experienced and collaborative HR team Scope to develop into a fully-fledged HR Business Partner If you're ready to move beyond the traditional HR Advisor remit and build a long-term career in business partnering, we'd love to hear from you. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Aug 12, 2026
Full time
HR Advisor / Junior HR Business Partner Southend 40,000 Hybrid working - 3 days office, 2 days home Are you an experienced HR Advisor ready to take the next step into business partnering? This is an excellent opportunity to join a growing organisation in a developmental Junior HR Business Partner role. You'll work closely with managers, build your commercial understanding and gain broader exposure across the full people agenda. You won't simply be there to manage processes. You'll be encouraged to offer ideas, challenge constructively and help managers make confident people decisions. The role Working as part of a supportive HR team, you'll partner with managers across the business and provide practical, commercially focused advice. Your responsibilities will include: Coaching managers through employee relations matters, including absence, disciplinary, grievance and performance cases Building strong relationships with managers and becoming a trusted point of contact Supporting organisational change and workforce planning Using people data to identify trends and recommend improvements Contributing to engagement, reward and wider people initiatives Supporting HR projects that improve both the employee and manager experience Helping to strengthen HR processes, policies and ways of working About you You may currently be an HR Advisor looking for your first opportunity to move into business partnering, or already working at Junior HR Business Partner level and seeking broader exposure. You'll ideally bring: Strong generalist HR and employee relations experience A sound understanding of UK employment law Confidence advising and influencing managers The ability to build credible relationships across a business Experience working with HR systems and people data A proactive, curious and solutions-focused approach This role will suit someone who wants to understand how a business operates, not just deliver transactional HR support. You'll be comfortable asking questions, offering a different perspective and taking ownership of your development. What's on offer Salary of 40,000 Hybrid working: three days in the Southend office and two days from home A genuine opportunity to progress from HR Advisor into business partnering Exposure to senior stakeholders and strategic people projects A varied role covering the full employee lifecycle Support from an experienced and collaborative HR team Scope to develop into a fully-fledged HR Business Partner If you're ready to move beyond the traditional HR Advisor remit and build a long-term career in business partnering, we'd love to hear from you. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Join Our Team as a Customer Service Advisor in Stevenage! Pay 12.71 per hour Hours between 08:30 - 17:30 Monday to Friday Are you ready to make a difference in your community? We're looking for a cheerful and dedicated Customer Service Advisor to join our public services team in Stevenage on a temporary basis. If you have a passion for helping others and a knack for communication, we want to hear from you! What You'll Do: As a Customer Service Advisor, you'll be the friendly voice of our organisation, providing top-notch support to our customers. Your role will involve: Responding to customer inquiries with enthusiasm and professionalism Assisting with service requests and resolving issues efficiently Maintaining accurate records of customer interactions Collaborating with colleagues to ensure seamless service delivery Contributing to a positive and engaging team environment What We're Looking For: To thrive in this role, you should have: Excellent communication and interpersonal skills A proactive attitude and a passion for customer service Strong problem-solving abilities The ability to work well under pressure and manage multiple tasks Experience in a customer-facing role (preferred but not essential) Why Join Us? We believe that great service starts with great people! Here are just a few reasons why you'll love working with us: Supportive Team Environment: Join a team that values collaboration and positivity! Impactful Work: Your efforts will directly contribute to the well-being of our community. Flexible Work Hours: We understand the importance of work-life balance. Professional Development: Gain valuable skills and experience in public services. Competitive Salary: We offer a competitive pay package to our team members. Location: This exciting opportunity is based in the heart of Stevenage, making it easy to commute and enjoy the vibrant local community. Ready to Make a Difference? If you're excited about delivering exceptional customer service and being part of a dynamic team, we want to hear from you! Don't miss out on this opportunity to shine! Join us in making a positive impact in Stevenage. We can't wait to welcome you to our team! Please note this role is fully onsite and does not offer Hybrid or Remote working Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 12, 2026
Seasonal
Join Our Team as a Customer Service Advisor in Stevenage! Pay 12.71 per hour Hours between 08:30 - 17:30 Monday to Friday Are you ready to make a difference in your community? We're looking for a cheerful and dedicated Customer Service Advisor to join our public services team in Stevenage on a temporary basis. If you have a passion for helping others and a knack for communication, we want to hear from you! What You'll Do: As a Customer Service Advisor, you'll be the friendly voice of our organisation, providing top-notch support to our customers. Your role will involve: Responding to customer inquiries with enthusiasm and professionalism Assisting with service requests and resolving issues efficiently Maintaining accurate records of customer interactions Collaborating with colleagues to ensure seamless service delivery Contributing to a positive and engaging team environment What We're Looking For: To thrive in this role, you should have: Excellent communication and interpersonal skills A proactive attitude and a passion for customer service Strong problem-solving abilities The ability to work well under pressure and manage multiple tasks Experience in a customer-facing role (preferred but not essential) Why Join Us? We believe that great service starts with great people! Here are just a few reasons why you'll love working with us: Supportive Team Environment: Join a team that values collaboration and positivity! Impactful Work: Your efforts will directly contribute to the well-being of our community. Flexible Work Hours: We understand the importance of work-life balance. Professional Development: Gain valuable skills and experience in public services. Competitive Salary: We offer a competitive pay package to our team members. Location: This exciting opportunity is based in the heart of Stevenage, making it easy to commute and enjoy the vibrant local community. Ready to Make a Difference? If you're excited about delivering exceptional customer service and being part of a dynamic team, we want to hear from you! Don't miss out on this opportunity to shine! Join us in making a positive impact in Stevenage. We can't wait to welcome you to our team! Please note this role is fully onsite and does not offer Hybrid or Remote working Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Customer Service Administrator Welwyn Garden City, AL7 13.26 per hour ASAP Start Temporary Assignment until November 2026 We are currently recruiting for a Customer Service Administrator to join a busy team on a temporary basis. This is an excellent opportunity for someone with strong administrative skills, excellent attention to detail, and a passion for delivering outstanding customer service. The Role You will provide essential project support for a countywide equipment recovery programme. The project focuses on identifying and recovering specialist equipment that remains in service users' homes and care settings after it is no longer required. Recovered equipment will be processed, inspected, serviced, and returned to stock for reallocation to residents who need it. Key Responsibilities Contacting service users' families, care homes, and relevant stakeholders to arrange equipment recovery. Accurately updating databases and maintaining records. Managing incoming and outgoing calls, emails, and correspondence. Providing excellent customer service and handling enquiries professionally. Supporting the wider project team with administrative tasks. Tracking equipment recovery activities and ensuring records remain up to date. Assisting with reporting and data collection as required. About You Previous experience in a customer service or administrative role. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to manage a varied workload. Confident using Microsoft Office and database systems. High attention to detail and accuracy. Ability to work independently and as part of a team. A professional and empathetic approach when dealing with sensitive situations. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 12, 2026
Seasonal
Customer Service Administrator Welwyn Garden City, AL7 13.26 per hour ASAP Start Temporary Assignment until November 2026 We are currently recruiting for a Customer Service Administrator to join a busy team on a temporary basis. This is an excellent opportunity for someone with strong administrative skills, excellent attention to detail, and a passion for delivering outstanding customer service. The Role You will provide essential project support for a countywide equipment recovery programme. The project focuses on identifying and recovering specialist equipment that remains in service users' homes and care settings after it is no longer required. Recovered equipment will be processed, inspected, serviced, and returned to stock for reallocation to residents who need it. Key Responsibilities Contacting service users' families, care homes, and relevant stakeholders to arrange equipment recovery. Accurately updating databases and maintaining records. Managing incoming and outgoing calls, emails, and correspondence. Providing excellent customer service and handling enquiries professionally. Supporting the wider project team with administrative tasks. Tracking equipment recovery activities and ensuring records remain up to date. Assisting with reporting and data collection as required. About You Previous experience in a customer service or administrative role. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to manage a varied workload. Confident using Microsoft Office and database systems. High attention to detail and accuracy. Ability to work independently and as part of a team. A professional and empathetic approach when dealing with sensitive situations. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Quality focused Health & Safety Consultancy are looking to hire for their team to support clients across a wide range of sectors. Providing a great opportunity to experience a broad range of environments, helping companies to tackle health, safety and fire risks to keep them compliant and their employees safe. The business operates nationally, although your main focus will be on a local client base as their appointed and go to person, with occasional travel further afield as required. You will be visiting clients quarterly to guide and advise on any gaps they have, providing the right guidance to manage any risks as part of their business operations. This includes Fire Risk Assessments in line with PAS 79. Ideal locations for this role include Nottinghamshire, Derbyshire, or surrounding areas. There is a team in place to provide quality assurance for written reports as well as keeping the business and clients up to date with the latest guidance and legislation, giving you all the tools and templates you need to provide an efficient and impactful service. What you will need to be considered for the Health & Safety Consultant role: Qualifications in both Health & Safety and Fire Safety. Excellent communication skills and stakeholder management. Previous Health & Safety experience, able to spot gaps and provide solid advice. Good familiarity with PAS 79 Fire Risk Assessments Experience in a Health & Safety role as an Advisor, Manager, Consultant or similar Be committed to providing a great and personal service for clients. Package includes base salary of up to 47k, plus 5,400 car allowance, all equipment provided and CPD opportunities.
Aug 12, 2026
Full time
Quality focused Health & Safety Consultancy are looking to hire for their team to support clients across a wide range of sectors. Providing a great opportunity to experience a broad range of environments, helping companies to tackle health, safety and fire risks to keep them compliant and their employees safe. The business operates nationally, although your main focus will be on a local client base as their appointed and go to person, with occasional travel further afield as required. You will be visiting clients quarterly to guide and advise on any gaps they have, providing the right guidance to manage any risks as part of their business operations. This includes Fire Risk Assessments in line with PAS 79. Ideal locations for this role include Nottinghamshire, Derbyshire, or surrounding areas. There is a team in place to provide quality assurance for written reports as well as keeping the business and clients up to date with the latest guidance and legislation, giving you all the tools and templates you need to provide an efficient and impactful service. What you will need to be considered for the Health & Safety Consultant role: Qualifications in both Health & Safety and Fire Safety. Excellent communication skills and stakeholder management. Previous Health & Safety experience, able to spot gaps and provide solid advice. Good familiarity with PAS 79 Fire Risk Assessments Experience in a Health & Safety role as an Advisor, Manager, Consultant or similar Be committed to providing a great and personal service for clients. Package includes base salary of up to 47k, plus 5,400 car allowance, all equipment provided and CPD opportunities.
Sustainability Consultant (BREEAM Focus) Luton Area Competitive Salary (DOE) £30k-£40k Hybrid & Flexible Working Early Finish Fridays Overview A well-established and growing building services and sustainability consultancy is looking to appoint a Sustainability Consultant with a strong focus on BREEAM delivery to join its team in the Luton area. This opportunity would suit someone confident in managing BREEAM projects independently, who is also keen to broaden their experience across energy modelling, life cycle assessment, and wider sustainability advisory services. With an expanding sustainability offering and increasing project demand, this role offers genuine progression and the chance to develop into a more senior position over time. What's on Offer Competitive salary (depending on experience) Hybrid and flexible working arrangements Early finish on Fridays Clear progression pathway within a growing sustainability team Ongoing training and professional development opportunities Exposure to a range of sectors including commercial, residential, healthcare, and education Supportive and collaborative team environment What We're Looking For 3+ years' experience in BREEAM consultancy Strong understanding of BREEAM processes and whole life carbon principles Ability to manage projects independently Confident communicator, comfortable leading workshops and engaging with clients Interest in developing across wider sustainability disciplines The Role You will take the lead on BREEAM assessments across multiple sectors, working closely with design teams and clients to deliver sustainable outcomes. While BREEAM will be the core focus initially, there will be strong opportunities to diversify into: Energy modelling collaboration Life Cycle Assessment (LCA) Embodied carbon analysis ESG-related advisory work (as services continue to expand) This is an ideal opportunity for someone looking to take on more ownership and play a key role within a growing and competitive consultancy. Key Responsibilities Deliver BREEAM assessments from feasibility through to certification Interpret BREEAM criteria and advise design teams accordingly Coordinate and review evidence submissions Lead client and design team workshops Manage BRE submissions and certification process Support the integration of wider sustainability strategies into projects If you're an experienced BREEAM professional looking for a step up in responsibility, with strong support, training, and long-term progression - this could be a great move. Apply today for a confidential discussion!
Aug 12, 2026
Full time
Sustainability Consultant (BREEAM Focus) Luton Area Competitive Salary (DOE) £30k-£40k Hybrid & Flexible Working Early Finish Fridays Overview A well-established and growing building services and sustainability consultancy is looking to appoint a Sustainability Consultant with a strong focus on BREEAM delivery to join its team in the Luton area. This opportunity would suit someone confident in managing BREEAM projects independently, who is also keen to broaden their experience across energy modelling, life cycle assessment, and wider sustainability advisory services. With an expanding sustainability offering and increasing project demand, this role offers genuine progression and the chance to develop into a more senior position over time. What's on Offer Competitive salary (depending on experience) Hybrid and flexible working arrangements Early finish on Fridays Clear progression pathway within a growing sustainability team Ongoing training and professional development opportunities Exposure to a range of sectors including commercial, residential, healthcare, and education Supportive and collaborative team environment What We're Looking For 3+ years' experience in BREEAM consultancy Strong understanding of BREEAM processes and whole life carbon principles Ability to manage projects independently Confident communicator, comfortable leading workshops and engaging with clients Interest in developing across wider sustainability disciplines The Role You will take the lead on BREEAM assessments across multiple sectors, working closely with design teams and clients to deliver sustainable outcomes. While BREEAM will be the core focus initially, there will be strong opportunities to diversify into: Energy modelling collaboration Life Cycle Assessment (LCA) Embodied carbon analysis ESG-related advisory work (as services continue to expand) This is an ideal opportunity for someone looking to take on more ownership and play a key role within a growing and competitive consultancy. Key Responsibilities Deliver BREEAM assessments from feasibility through to certification Interpret BREEAM criteria and advise design teams accordingly Coordinate and review evidence submissions Lead client and design team workshops Manage BRE submissions and certification process Support the integration of wider sustainability strategies into projects If you're an experienced BREEAM professional looking for a step up in responsibility, with strong support, training, and long-term progression - this could be a great move. Apply today for a confidential discussion!
Are you passionate about developing high-performing sales teams? Do you thrive on the sales floor, coaching in the moment and helping people maximise every customer conversation? We are supporting a growing organisation looking for an experienced Performance Coach / Sales Coach to join their outbound sales operation. This is a hands-on coaching role focused on improving sales behaviours, increasing conversion rates and helping advisors achieve their full potential. Working closely with Sales Leadership, Operations and Team Leaders, you will play a key role in identifying performance opportunities, delivering targeted coaching and embedding a culture of continuous improvement. This is not a traditional classroom-based training position. You will be actively involved in the day-to-day sales environment, listening to calls, providing real-time feedback and coaching advisors to become confident, consultative sales professionals. The RoleReporting into the Sales Leadership team, you will be responsible for improving individual and team performance through structured coaching, call reviews and behavioural development. You will use performance data, quality insights and commercial results to create coaching plans that improve sales capability, customer engagement and revenue performance. Key Responsibilities Deliver regular one-to-one coaching sessions with sales advisors. Conduct live call listening and side-by-side coaching. Complete call quality reviews and provide constructive feedback. Coach advisors on questioning techniques, objection handling and closing skills. Develop consultative sales behaviours and customer engagement techniques. Support advisors in improving confidence, performance and consistency. Work closely with Team Leaders to identify development opportunities. Analyse performance metrics and translate insights into practical coaching. Deliver sales workshops, refresher sessions and behavioural training. Support new starter development and ongoing capability building. Identify trends across teams and recommend targeted improvement plans. Monitor coaching effectiveness through improvements in KPIs and sales results. Champion a positive, accountable and high-performance sales culture. What We're Looking ForWe are looking for someone who enjoys developing people, understands sales psychology and can coach effectively in a fast-paced commercial environment. Ideally, you will have: Experience coaching within a high-volume outbound sales or contact centre environment. Strong knowledge of consultative selling techniques. Proven experience improving sales performance through coaching. Excellent objection handling and closing skills. Confidence delivering live coaching and constructive feedback. Strong communication, influencing and relationship-building skills. A motivational coaching style with the ability to inspire others. Experience using performance data and KPIs to drive improvement. Desirable Experience B2B or B2C sales experience. Utilities, telecoms, financial services or regulated sales background. Experience working with outbound dialler environments. Understanding of quality frameworks and coaching methodologies. Experience supporting Team Leaders and Sales Managers with development plans. What You'll Receive 35,000 - 45,000 basic salary (NEG). Performance-related bonus scheme. Hybrid working. Career development opportunities. Opportunity to influence sales performance within a growing organisation. Supportive and collaborative working environment. Ongoing personal development and leadership opportunities. Why This Opportunity?This is an excellent opportunity for an experienced Sales Coach, Performance Coach, Sales Trainer or Contact Centre Coach who enjoys being close to the action and making a measurable difference. You will have the opportunity to shape sales behaviours, improve team capability and directly influence commercial success within a growing business. If you are passionate about developing people and driving performance, we would love to hear from you.
Aug 12, 2026
Full time
Are you passionate about developing high-performing sales teams? Do you thrive on the sales floor, coaching in the moment and helping people maximise every customer conversation? We are supporting a growing organisation looking for an experienced Performance Coach / Sales Coach to join their outbound sales operation. This is a hands-on coaching role focused on improving sales behaviours, increasing conversion rates and helping advisors achieve their full potential. Working closely with Sales Leadership, Operations and Team Leaders, you will play a key role in identifying performance opportunities, delivering targeted coaching and embedding a culture of continuous improvement. This is not a traditional classroom-based training position. You will be actively involved in the day-to-day sales environment, listening to calls, providing real-time feedback and coaching advisors to become confident, consultative sales professionals. The RoleReporting into the Sales Leadership team, you will be responsible for improving individual and team performance through structured coaching, call reviews and behavioural development. You will use performance data, quality insights and commercial results to create coaching plans that improve sales capability, customer engagement and revenue performance. Key Responsibilities Deliver regular one-to-one coaching sessions with sales advisors. Conduct live call listening and side-by-side coaching. Complete call quality reviews and provide constructive feedback. Coach advisors on questioning techniques, objection handling and closing skills. Develop consultative sales behaviours and customer engagement techniques. Support advisors in improving confidence, performance and consistency. Work closely with Team Leaders to identify development opportunities. Analyse performance metrics and translate insights into practical coaching. Deliver sales workshops, refresher sessions and behavioural training. Support new starter development and ongoing capability building. Identify trends across teams and recommend targeted improvement plans. Monitor coaching effectiveness through improvements in KPIs and sales results. Champion a positive, accountable and high-performance sales culture. What We're Looking ForWe are looking for someone who enjoys developing people, understands sales psychology and can coach effectively in a fast-paced commercial environment. Ideally, you will have: Experience coaching within a high-volume outbound sales or contact centre environment. Strong knowledge of consultative selling techniques. Proven experience improving sales performance through coaching. Excellent objection handling and closing skills. Confidence delivering live coaching and constructive feedback. Strong communication, influencing and relationship-building skills. A motivational coaching style with the ability to inspire others. Experience using performance data and KPIs to drive improvement. Desirable Experience B2B or B2C sales experience. Utilities, telecoms, financial services or regulated sales background. Experience working with outbound dialler environments. Understanding of quality frameworks and coaching methodologies. Experience supporting Team Leaders and Sales Managers with development plans. What You'll Receive 35,000 - 45,000 basic salary (NEG). Performance-related bonus scheme. Hybrid working. Career development opportunities. Opportunity to influence sales performance within a growing organisation. Supportive and collaborative working environment. Ongoing personal development and leadership opportunities. Why This Opportunity?This is an excellent opportunity for an experienced Sales Coach, Performance Coach, Sales Trainer or Contact Centre Coach who enjoys being close to the action and making a measurable difference. You will have the opportunity to shape sales behaviours, improve team capability and directly influence commercial success within a growing business. If you are passionate about developing people and driving performance, we would love to hear from you.
Your new company Our client is a long-established organisation responsible for supporting some of the UK's most important operational and infrastructure environments. Working across a large and geographically diverse estate, they provide critical services, manage complex facilities and deliver programmes that directly support national operational capability. With a strong focus on quality, governance and continuous improvement, the business is investing in its Information & Technology function to ensure services, programmes and suppliers are operating effectively, risks are managed appropriately and technology outcomes remain aligned with wider organisational objectives. This is a business where governance is viewed as a value-adding function rather than a compliance exercise. Your new role This is a newly created leadership role within the Information & Technology function, reporting directly to the Head of I&T. The organisation has invested heavily in strengthening its technology leadership team and is now looking for an experienced governance professional to establish greater consistency, visibility and control across the department. Governance processes exist today, but there is a clear opportunity to improve maturity, strengthen reporting and implement a framework that supports future growth and change. The successful candidate will take ownership of governance across the entire I&T function, covering operational services, architecture, projects, suppliers, risk, financial oversight and performance management. You'll be responsible for ensuring the right decisions are being made, the right controls are in place and senior leaders have clear visibility of performance across technology. This role offers genuine scope to shape the future operating model. The Head of I&T is looking for someone who can assess the current framework, identify areas for improvement and implement a governance structure that is robust, practical and scalable. Over time, you'll become the central point of coordination for governance, assurance, risk and performance reporting across the department. You'll work closely with senior stakeholders across the business, regularly engaging at leadership level and providing assurance that technology services, programmes and investments remain aligned to wider organisational objectives. Stakeholder engagement, influencing ability and the confidence to challenge constructively will be as important as technical governance knowledge. What you'll need to succeed Lead and continuously develop the I&T governance framework. Ensure governance processes, policies, standards and controls remain effective and fit for purpose. Produce executive-level reporting, dashboards, KPIs and performance insights. Oversee risk management, financial governance and benefits tracking activities. Coordinate governance forums, audits and senior leadership reporting. Lead operational reviews, supplier assurance activities and quality assessments. Drive lessons learned, continuous improvement and governance maturity initiatives. Manage and develop a team supporting governance, testing and coordination activities. Act as a trusted advisor to senior stakeholders on governance, assurance and performance matters. What you'll get in return In addition to a competitive salary and car allowance, the successful candidate will receive a strong benefits package including an enhanced employer pension contribution, generous annual leave entitlement, life assurance, healthcare benefits and ongoing professional development support. This is an opportunity to join a well-established organisation where governance and assurance are highly visible functions, offering the chance to influence how technology services are governed, measured and improved across the wider business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 12, 2026
Full time
Your new company Our client is a long-established organisation responsible for supporting some of the UK's most important operational and infrastructure environments. Working across a large and geographically diverse estate, they provide critical services, manage complex facilities and deliver programmes that directly support national operational capability. With a strong focus on quality, governance and continuous improvement, the business is investing in its Information & Technology function to ensure services, programmes and suppliers are operating effectively, risks are managed appropriately and technology outcomes remain aligned with wider organisational objectives. This is a business where governance is viewed as a value-adding function rather than a compliance exercise. Your new role This is a newly created leadership role within the Information & Technology function, reporting directly to the Head of I&T. The organisation has invested heavily in strengthening its technology leadership team and is now looking for an experienced governance professional to establish greater consistency, visibility and control across the department. Governance processes exist today, but there is a clear opportunity to improve maturity, strengthen reporting and implement a framework that supports future growth and change. The successful candidate will take ownership of governance across the entire I&T function, covering operational services, architecture, projects, suppliers, risk, financial oversight and performance management. You'll be responsible for ensuring the right decisions are being made, the right controls are in place and senior leaders have clear visibility of performance across technology. This role offers genuine scope to shape the future operating model. The Head of I&T is looking for someone who can assess the current framework, identify areas for improvement and implement a governance structure that is robust, practical and scalable. Over time, you'll become the central point of coordination for governance, assurance, risk and performance reporting across the department. You'll work closely with senior stakeholders across the business, regularly engaging at leadership level and providing assurance that technology services, programmes and investments remain aligned to wider organisational objectives. Stakeholder engagement, influencing ability and the confidence to challenge constructively will be as important as technical governance knowledge. What you'll need to succeed Lead and continuously develop the I&T governance framework. Ensure governance processes, policies, standards and controls remain effective and fit for purpose. Produce executive-level reporting, dashboards, KPIs and performance insights. Oversee risk management, financial governance and benefits tracking activities. Coordinate governance forums, audits and senior leadership reporting. Lead operational reviews, supplier assurance activities and quality assessments. Drive lessons learned, continuous improvement and governance maturity initiatives. Manage and develop a team supporting governance, testing and coordination activities. Act as a trusted advisor to senior stakeholders on governance, assurance and performance matters. What you'll get in return In addition to a competitive salary and car allowance, the successful candidate will receive a strong benefits package including an enhanced employer pension contribution, generous annual leave entitlement, life assurance, healthcare benefits and ongoing professional development support. This is an opportunity to join a well-established organisation where governance and assurance are highly visible functions, offering the chance to influence how technology services are governed, measured and improved across the wider business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Time Recruitment Solutions Ltd
Alderley Edge, Cheshire
Building Surveyor Up to £50,(Apply online only) per annum + Benefits Location: Office based with site visits as required Hours: Monday to Friday, 08:30am - 5:00pm Time Recruitment are proud to be the preferred recruitment partner for a growing and well-established real estate group seeking a talented Building Surveyor to join their expanding team. This is an excellent opportunity for a motivated Building Surveyor looking to develop their career across a diverse range of projects. The role offers exposure to professional surveying services, project management, contract administration, dilapidations, maintenance projects and client advisory work, with ongoing support towards professional development and chartership where appropriate. The Role Working as part of an experienced Building Surveying team, you will be involved in delivering a broad range of surveying and project services across commercial and residential property portfolios. Key responsibilities will include: Undertaking building inspections, condition surveys and defect analysis. Identifying maintenance requirements and preparing recommendations. Assisting with schedules of condition, dilapidations and technical specifications. Supporting the delivery of refurbishment and maintenance projects. Preparing project documentation, specifications and tender information. Monitoring project progress and programme performance. Attending site meetings and liaising with contractors, consultants and clients. Assisting with contract administration duties. Reviewing valuations, variations and contractor applications. Supporting project cost reporting and financial monitoring. Monitoring quality standards and contractual compliance. Ensuring projects comply with Building Regulations, planning requirements and industry standards. Producing professional technical reports and project updates. Maintaining accurate project records and documentation. Building and maintaining strong client relationships. About You To be considered, you should have: Essential Degree, HNC, HND or equivalent qualification in Building Surveying, Construction Management or a related discipline. Full UK Driving Licence. Good understanding of construction methods and building technology. Knowledge of Building Regulations and associated construction legislation. Ability to interpret technical drawings and specifications. Proficiency in Microsoft Office applications. Strong written and verbal communication skills. Desirable Previous experience within a Building Surveying or construction environment. Experience delivering maintenance or refurbishment projects. Understanding of contract administration processes. Experience using AutoCAD or surveying software. Working towards or holding RICS membership. CSCS Card or willingness to obtain one. What's on Offer? Salary up to £50,(Apply online only) depending on experience. Clear career progression pathway. Support towards professional qualifications and chartership. Exposure to a diverse range of projects and sectors. Collaborative and supportive working environment. Opportunity to work with an experienced and highly regarded surveying team. Apply Now If you are a Building Surveyor looking to take the next step in your career and join a business committed to professional development and high-quality project delivery, we'd love to hear from you. Time Recruitment is acting as the preferred recruitment partner for this vacancy. All applications will be handled in the strictest confidence.
Aug 12, 2026
Full time
Building Surveyor Up to £50,(Apply online only) per annum + Benefits Location: Office based with site visits as required Hours: Monday to Friday, 08:30am - 5:00pm Time Recruitment are proud to be the preferred recruitment partner for a growing and well-established real estate group seeking a talented Building Surveyor to join their expanding team. This is an excellent opportunity for a motivated Building Surveyor looking to develop their career across a diverse range of projects. The role offers exposure to professional surveying services, project management, contract administration, dilapidations, maintenance projects and client advisory work, with ongoing support towards professional development and chartership where appropriate. The Role Working as part of an experienced Building Surveying team, you will be involved in delivering a broad range of surveying and project services across commercial and residential property portfolios. Key responsibilities will include: Undertaking building inspections, condition surveys and defect analysis. Identifying maintenance requirements and preparing recommendations. Assisting with schedules of condition, dilapidations and technical specifications. Supporting the delivery of refurbishment and maintenance projects. Preparing project documentation, specifications and tender information. Monitoring project progress and programme performance. Attending site meetings and liaising with contractors, consultants and clients. Assisting with contract administration duties. Reviewing valuations, variations and contractor applications. Supporting project cost reporting and financial monitoring. Monitoring quality standards and contractual compliance. Ensuring projects comply with Building Regulations, planning requirements and industry standards. Producing professional technical reports and project updates. Maintaining accurate project records and documentation. Building and maintaining strong client relationships. About You To be considered, you should have: Essential Degree, HNC, HND or equivalent qualification in Building Surveying, Construction Management or a related discipline. Full UK Driving Licence. Good understanding of construction methods and building technology. Knowledge of Building Regulations and associated construction legislation. Ability to interpret technical drawings and specifications. Proficiency in Microsoft Office applications. Strong written and verbal communication skills. Desirable Previous experience within a Building Surveying or construction environment. Experience delivering maintenance or refurbishment projects. Understanding of contract administration processes. Experience using AutoCAD or surveying software. Working towards or holding RICS membership. CSCS Card or willingness to obtain one. What's on Offer? Salary up to £50,(Apply online only) depending on experience. Clear career progression pathway. Support towards professional qualifications and chartership. Exposure to a diverse range of projects and sectors. Collaborative and supportive working environment. Opportunity to work with an experienced and highly regarded surveying team. Apply Now If you are a Building Surveyor looking to take the next step in your career and join a business committed to professional development and high-quality project delivery, we'd love to hear from you. Time Recruitment is acting as the preferred recruitment partner for this vacancy. All applications will be handled in the strictest confidence.
GBR Recruitment are delighted to be working exclusively with a leading Electrical Wholesaler based in Lincolnshire, exclusively recruiting for an experienced Trade Counter Sales Advisor (Electrical Specialist) to join the internal sales team. You will be the main point of contact for customers, providing advice, giving electrical products & components quotations, plus processing customer orders, liaising with them face-to-face, over the telephone & via email. This is a key internal electrical sales role, developing profitable business relationships, supporting branch sales targets (repeat customers & new), ensuring a high standard of customer service at all times, as the company prides itself in that. Duties: Assist customers in a friendly & professional manner at the trade counter, over the telephone & via email. Professionally handle customers electrical parts & products enquiries, process their orders, plus provide quotations promptly & accurately. Advise customers on product selection, product availability & pricing, using your strong knowledge of electrical products & electrical product manufacturers. Inform customers about any special electrical products offers, promotions, & in store loyalty programmes. Successfully maintain & develop relationships with both existing & new customers to optimise electrical product sales, customer service, customer satisfaction, to ensure customer loyalty / repeat business. Liaise with electrical product suppliers to negotiate best prices / special terms for large high volume orders & one-off orders. Help the wider sales team produce project tenders & tender submissions. Assist with stock management, including restocking shelves, checking deliveries & conducting electrical product stock checks. Attributes: Strong trade counter / internal sales experience within an electrical wholesaler, MEP wholesaler or building products wholesaler Strong electrical knowledge (A MUST) Strong sales & 5 star customer service skills. A strong negotiator with suppliers & customers. Proficient in computerised sales/order systems. Strong commercial acumen & used to hitting sales targets. This position could suit someone working as a Trade Counter Sales Advisor, Trade Counter Assistant, Internal Sales Representative, Parts Advisor, Electrical Wholesale Sales Executive, Internal Sales Representative, Internal Sales Advisor or similar Interviews to take place immediately, apply today!
Aug 12, 2026
Full time
GBR Recruitment are delighted to be working exclusively with a leading Electrical Wholesaler based in Lincolnshire, exclusively recruiting for an experienced Trade Counter Sales Advisor (Electrical Specialist) to join the internal sales team. You will be the main point of contact for customers, providing advice, giving electrical products & components quotations, plus processing customer orders, liaising with them face-to-face, over the telephone & via email. This is a key internal electrical sales role, developing profitable business relationships, supporting branch sales targets (repeat customers & new), ensuring a high standard of customer service at all times, as the company prides itself in that. Duties: Assist customers in a friendly & professional manner at the trade counter, over the telephone & via email. Professionally handle customers electrical parts & products enquiries, process their orders, plus provide quotations promptly & accurately. Advise customers on product selection, product availability & pricing, using your strong knowledge of electrical products & electrical product manufacturers. Inform customers about any special electrical products offers, promotions, & in store loyalty programmes. Successfully maintain & develop relationships with both existing & new customers to optimise electrical product sales, customer service, customer satisfaction, to ensure customer loyalty / repeat business. Liaise with electrical product suppliers to negotiate best prices / special terms for large high volume orders & one-off orders. Help the wider sales team produce project tenders & tender submissions. Assist with stock management, including restocking shelves, checking deliveries & conducting electrical product stock checks. Attributes: Strong trade counter / internal sales experience within an electrical wholesaler, MEP wholesaler or building products wholesaler Strong electrical knowledge (A MUST) Strong sales & 5 star customer service skills. A strong negotiator with suppliers & customers. Proficient in computerised sales/order systems. Strong commercial acumen & used to hitting sales targets. This position could suit someone working as a Trade Counter Sales Advisor, Trade Counter Assistant, Internal Sales Representative, Parts Advisor, Electrical Wholesale Sales Executive, Internal Sales Representative, Internal Sales Advisor or similar Interviews to take place immediately, apply today!
Centre Co-ordinator (Front Desk) Birmingham - B6 4BE 13.81 per hour 3-Month Contract (with potential for extension) Monday - Friday, 7:30am - 4:00pm Overtime available on Saturdays Full UK Driving Licence is required for this role Tate have partnered with a large organisation within the automotive industry to recruit for a Centre Co-ordinator to join their busy service centre in Birmingham. This is a fantastic opportunity to work in a fast-paced, customer-facing environment where you'll be the first point of contact for customers visiting the branch. Key Responsibilities Welcome customers and provide a professional, friendly service Check vehicles in using an iPad-based system Manage daily bookings and workflow schedules Liaise with technicians and keep customers informed throughout their visit Handle customer enquiries promptly and professionally Process customer payments accurately About You Has excellent customer service and communication skills Enjoys working in a busy, customer-facing environment Is comfortable using technology, including tablets and digital systems Has strong organisational skills and attention to detail Can manage multiple tasks while maintaining a high level of service Previous administration or reception experience would be beneficial If you're passionate about delivering outstanding customer service and are looking for your next opportunity, please apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 12, 2026
Seasonal
Centre Co-ordinator (Front Desk) Birmingham - B6 4BE 13.81 per hour 3-Month Contract (with potential for extension) Monday - Friday, 7:30am - 4:00pm Overtime available on Saturdays Full UK Driving Licence is required for this role Tate have partnered with a large organisation within the automotive industry to recruit for a Centre Co-ordinator to join their busy service centre in Birmingham. This is a fantastic opportunity to work in a fast-paced, customer-facing environment where you'll be the first point of contact for customers visiting the branch. Key Responsibilities Welcome customers and provide a professional, friendly service Check vehicles in using an iPad-based system Manage daily bookings and workflow schedules Liaise with technicians and keep customers informed throughout their visit Handle customer enquiries promptly and professionally Process customer payments accurately About You Has excellent customer service and communication skills Enjoys working in a busy, customer-facing environment Is comfortable using technology, including tablets and digital systems Has strong organisational skills and attention to detail Can manage multiple tasks while maintaining a high level of service Previous administration or reception experience would be beneficial If you're passionate about delivering outstanding customer service and are looking for your next opportunity, please apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service Team Leader Full-time Monday - Friday 9am - 5pm We are looking for an experienced and motivated Customer Service Team Leader to lead a high-performing contact centre team, delivering excellent multi-channel support and ensuring a positive customer experience at every touchpoint. The Role You will be responsible for leading, coaching, and developing a team of Customer Service Advisors, ensuring enquiries and complaints are handled effectively and resolved at first point of contact wherever possible. You'll play a key role in driving performance, improving service delivery, and supporting your team through change. Key Responsibilities Lead, motivate, and develop a team to deliver outstanding customer service Monitor performance, providing regular feedback, coaching, and support Manage escalated or complex customer enquiries and complaints Ensure effective first-contact resolution and high-quality customer outcomes Allocate resources and manage workloads to meet service levels Monitor call volumes and staffing to maintain performance standards Drive continuous improvement using service data and customer insight Ensure accurate use of CRM, telephony, and digital systems Maintain clear, accurate customer records and reporting Support delivery of projects and organisational change initiatives Skills & Experience Required Proven experience leading teams in a contact centre or customer service environment Strong background in handling complaints and complex customer issues Experience working with call centre systems and Microsoft 365 Ability to coach, motivate, and develop team members Strong data interpretation skills, using insights to improve service delivery Confident supporting vulnerable or sensitive customer situations with empathy and professionalism Good understanding of customer experience principles and first-contact resolution Knowledge of data protection (GDPR) and its application in customer service environments Desirable Knowledge Understanding of housing or regulated environments Awareness of service frameworks, compliance, and best practice standards About You You are a confident and people-focused leader who thrives in a fast-paced environment. You bring a balance of empathy and performance focus, with the ability to inspire your team while delivering measurable improvements in service quality and customer satisfaction.
Aug 12, 2026
Full time
Customer Service Team Leader Full-time Monday - Friday 9am - 5pm We are looking for an experienced and motivated Customer Service Team Leader to lead a high-performing contact centre team, delivering excellent multi-channel support and ensuring a positive customer experience at every touchpoint. The Role You will be responsible for leading, coaching, and developing a team of Customer Service Advisors, ensuring enquiries and complaints are handled effectively and resolved at first point of contact wherever possible. You'll play a key role in driving performance, improving service delivery, and supporting your team through change. Key Responsibilities Lead, motivate, and develop a team to deliver outstanding customer service Monitor performance, providing regular feedback, coaching, and support Manage escalated or complex customer enquiries and complaints Ensure effective first-contact resolution and high-quality customer outcomes Allocate resources and manage workloads to meet service levels Monitor call volumes and staffing to maintain performance standards Drive continuous improvement using service data and customer insight Ensure accurate use of CRM, telephony, and digital systems Maintain clear, accurate customer records and reporting Support delivery of projects and organisational change initiatives Skills & Experience Required Proven experience leading teams in a contact centre or customer service environment Strong background in handling complaints and complex customer issues Experience working with call centre systems and Microsoft 365 Ability to coach, motivate, and develop team members Strong data interpretation skills, using insights to improve service delivery Confident supporting vulnerable or sensitive customer situations with empathy and professionalism Good understanding of customer experience principles and first-contact resolution Knowledge of data protection (GDPR) and its application in customer service environments Desirable Knowledge Understanding of housing or regulated environments Awareness of service frameworks, compliance, and best practice standards About You You are a confident and people-focused leader who thrives in a fast-paced environment. You bring a balance of empathy and performance focus, with the ability to inspire your team while delivering measurable improvements in service quality and customer satisfaction.
The Role: We re looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you ll be responsible for both inbound and outbound calls. You ll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. This is a remote role. The start date for this role is 21st September and you will be required to attend a two week in office induction when you start (accommodation will be provided for the duration of the induction). You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you ll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we re looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team Takes ownership by using Initiative and problem solvin Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Aug 12, 2026
Full time
The Role: We re looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you ll be responsible for both inbound and outbound calls. You ll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. This is a remote role. The start date for this role is 21st September and you will be required to attend a two week in office induction when you start (accommodation will be provided for the duration of the induction). You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you ll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we re looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team Takes ownership by using Initiative and problem solvin Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Commercial Vehicle Service Advisor Charing, Kent Starting Salary: £30,000+ An excellent opportunity has become available for an experienced Service Advisor to join a busy commercial vehicle operation. This role is ideal for someone with previous automotive aftersales experience who enjoys delivering exceptional customer service, managing workshop activity and building strong customer relationships. Working Hours Monday to Friday 8:00am - 5:00pm 30-minute unpaid lunch break Additional weekend work and overtime may be required to support events and operational requirements. The Role As a Commercial Vehicle Service Advisor, you will act as the key link between customers, technicians and the workshop, ensuring vehicles are booked, repaired and returned efficiently while delivering outstanding customer service throughout the process. Key duties include: Managing customer enquiries via telephone, email and in person. Booking vehicles into the workshop and coordinating repairs. Providing repair updates and obtaining authorisation for additional work. Supporting technicians with repair information and job allocation. Promoting service plans, additional work, parts and accessories where appropriate. Managing vehicle handovers and explaining completed work and invoices. Conducting service reminder and customer retention activities. Supporting workshop productivity and achieving departmental KPIs. Assisting with parts identification and ordering. Maintaining excellent customer satisfaction levels. Candidate Requirements Previous experience within an Automotive or Commercial Vehicle Service Advisor role. Excellent customer service and communication skills. Strong organisational and administration abilities. Computer literate with experience using Microsoft Office. Ability to prioritise workload in a fast-paced environment. Strong attention to detail. Professional and proactive approach. Experience using dealer management systems advantageous but not essential. Benefits Competitive salary starting from £30,000. 22 days holiday plus Bank Holidays. Private healthcare plan. Employee Assistance Programme. Service loyalty rewards. Ongoing training and development. Company events and employee benefits. If you are interested, please ask for Luke at Auto Skills. Job Ref: 53872
Aug 12, 2026
Full time
Commercial Vehicle Service Advisor Charing, Kent Starting Salary: £30,000+ An excellent opportunity has become available for an experienced Service Advisor to join a busy commercial vehicle operation. This role is ideal for someone with previous automotive aftersales experience who enjoys delivering exceptional customer service, managing workshop activity and building strong customer relationships. Working Hours Monday to Friday 8:00am - 5:00pm 30-minute unpaid lunch break Additional weekend work and overtime may be required to support events and operational requirements. The Role As a Commercial Vehicle Service Advisor, you will act as the key link between customers, technicians and the workshop, ensuring vehicles are booked, repaired and returned efficiently while delivering outstanding customer service throughout the process. Key duties include: Managing customer enquiries via telephone, email and in person. Booking vehicles into the workshop and coordinating repairs. Providing repair updates and obtaining authorisation for additional work. Supporting technicians with repair information and job allocation. Promoting service plans, additional work, parts and accessories where appropriate. Managing vehicle handovers and explaining completed work and invoices. Conducting service reminder and customer retention activities. Supporting workshop productivity and achieving departmental KPIs. Assisting with parts identification and ordering. Maintaining excellent customer satisfaction levels. Candidate Requirements Previous experience within an Automotive or Commercial Vehicle Service Advisor role. Excellent customer service and communication skills. Strong organisational and administration abilities. Computer literate with experience using Microsoft Office. Ability to prioritise workload in a fast-paced environment. Strong attention to detail. Professional and proactive approach. Experience using dealer management systems advantageous but not essential. Benefits Competitive salary starting from £30,000. 22 days holiday plus Bank Holidays. Private healthcare plan. Employee Assistance Programme. Service loyalty rewards. Ongoing training and development. Company events and employee benefits. If you are interested, please ask for Luke at Auto Skills. Job Ref: 53872
Your new company Join a fast-growing, independent practice with an excellent reputation for technical expertise and client service. With a number of growing offices and a flexible hybrid working model, you'll become part of a highly respected Private Client team during an exciting period of growth. Working alongside experienced tax specialists, you'll have the opportunity to develop your career while supporting a diverse and interesting client base. Your new role As a Senior Manager within the Private Client team, you will lead the delivery of personal tax compliance services for a portfolio of high-net-worth individuals, entrepreneurs, business owners and trustees. Alongside managing complex compliance matters, you will identify advisory opportunities for the team and provide guidance on areas including inheritance tax, trusts, estates and succession planning. You will act as a trusted adviser to clients and professional intermediaries, while also supporting and developing junior team members and contributing to the continued growth of the Private Client service line. What you'll need to succeed You will have significant experience within a Private Client or Personal Tax environment and a strong track record of managing complex personal tax compliance work. Strong technical knowledge across a range of personal tax issue is essential, along with the ability to build lasting client relationships. You should be comfortable leading a varied portfolio, managing competing priorities and mentoring others. CTA qualification is preferred, although ACA, ATT or equivalent qualifications with substantial relevant experience will also be considered. What you'll get in return In return, you'll receive a competitive salary and benefits package, as well as the opportunity to participate in an employee share reward scheme. You'll gain exposure to high-quality compliance and advisory work, enjoy flexible hybrid working and be part of a collaborative culture that genuinely values work-life balance. Most importantly, you'll have the chance to play a key role in the continued expansion of one of the UK's fastest-growing specialist tax practices. What you need to do now If you're an experienced Private Client Tax professional looking for a senior leadership role where you can combine technical expertise and team development, we'd love to hear from you. Apply today or get in touch for a confidential discussion to find out more. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 12, 2026
Full time
Your new company Join a fast-growing, independent practice with an excellent reputation for technical expertise and client service. With a number of growing offices and a flexible hybrid working model, you'll become part of a highly respected Private Client team during an exciting period of growth. Working alongside experienced tax specialists, you'll have the opportunity to develop your career while supporting a diverse and interesting client base. Your new role As a Senior Manager within the Private Client team, you will lead the delivery of personal tax compliance services for a portfolio of high-net-worth individuals, entrepreneurs, business owners and trustees. Alongside managing complex compliance matters, you will identify advisory opportunities for the team and provide guidance on areas including inheritance tax, trusts, estates and succession planning. You will act as a trusted adviser to clients and professional intermediaries, while also supporting and developing junior team members and contributing to the continued growth of the Private Client service line. What you'll need to succeed You will have significant experience within a Private Client or Personal Tax environment and a strong track record of managing complex personal tax compliance work. Strong technical knowledge across a range of personal tax issue is essential, along with the ability to build lasting client relationships. You should be comfortable leading a varied portfolio, managing competing priorities and mentoring others. CTA qualification is preferred, although ACA, ATT or equivalent qualifications with substantial relevant experience will also be considered. What you'll get in return In return, you'll receive a competitive salary and benefits package, as well as the opportunity to participate in an employee share reward scheme. You'll gain exposure to high-quality compliance and advisory work, enjoy flexible hybrid working and be part of a collaborative culture that genuinely values work-life balance. Most importantly, you'll have the chance to play a key role in the continued expansion of one of the UK's fastest-growing specialist tax practices. What you need to do now If you're an experienced Private Client Tax professional looking for a senior leadership role where you can combine technical expertise and team development, we'd love to hear from you. Apply today or get in touch for a confidential discussion to find out more. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Interim Schools PFI Expiry Project Manager 6-Month Fixed-Term Contract / Interim Assignment Southwest Local Authority Are you an experienced project or contract manager with expertise in PFI contracts, commercial management or complex programme delivery? We're looking for an experienced professional to lead the planning and delivery of a critical Schools PFI contract expiry programme on behalf of a forward-thinking local authority. This is a unique opportunity to play a key role in ensuring the successful transition and expiry of a major Schools PFI contract, protecting service continuity, managing commercial risk and delivering value for the Council and its communities. Key responsibilities include: Leading the planning and delivery of the Schools PFI contract expiry programme. Developing and maintaining a comprehensive expiry plan and ensuring delivery against key milestones. Managing relationships with internal stakeholders, SPV partners, government representatives and professional advisors. Interpreting contractual obligations and translating these into practical exit and handover plans. Coordinating asset inspections, technical surveys and service handover activities. Managing commercial risks, governance and change control throughout the programme. Overseeing the ongoing commercial and performance management of the Schools PFI contract. Producing high-quality reports and providing clear updates to senior stakeholders. Supporting wider PFI expiry planning by sharing lessons learned and best practice across other Council programmes. We're looking for someone who can demonstrate: Significant experience in contract management, commercial management, procurement or complex programme delivery. Experience managing large-scale or complex projects from planning through to delivery. Strong knowledge of PFI contracts and their operational and commercial requirements. Excellent stakeholder management skills with the ability to influence at senior level. Experience interpreting complex contractual documentation and managing commercial risk. Strong understanding of facilities management, statutory compliance and asset management. Excellent analytical, communication and report-writing skills. The ability to work independently while managing multiple priorities in a fast-paced environment. Ideally, you'll also have: Experience delivering PFI contract expiry or transition programmes. Public sector or local government experience. Professional project management qualifications such as PRINCE2, APM PMQ, MSP or equivalent. Commercial or legal contract management experience. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process. To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
Aug 12, 2026
Contractor
Interim Schools PFI Expiry Project Manager 6-Month Fixed-Term Contract / Interim Assignment Southwest Local Authority Are you an experienced project or contract manager with expertise in PFI contracts, commercial management or complex programme delivery? We're looking for an experienced professional to lead the planning and delivery of a critical Schools PFI contract expiry programme on behalf of a forward-thinking local authority. This is a unique opportunity to play a key role in ensuring the successful transition and expiry of a major Schools PFI contract, protecting service continuity, managing commercial risk and delivering value for the Council and its communities. Key responsibilities include: Leading the planning and delivery of the Schools PFI contract expiry programme. Developing and maintaining a comprehensive expiry plan and ensuring delivery against key milestones. Managing relationships with internal stakeholders, SPV partners, government representatives and professional advisors. Interpreting contractual obligations and translating these into practical exit and handover plans. Coordinating asset inspections, technical surveys and service handover activities. Managing commercial risks, governance and change control throughout the programme. Overseeing the ongoing commercial and performance management of the Schools PFI contract. Producing high-quality reports and providing clear updates to senior stakeholders. Supporting wider PFI expiry planning by sharing lessons learned and best practice across other Council programmes. We're looking for someone who can demonstrate: Significant experience in contract management, commercial management, procurement or complex programme delivery. Experience managing large-scale or complex projects from planning through to delivery. Strong knowledge of PFI contracts and their operational and commercial requirements. Excellent stakeholder management skills with the ability to influence at senior level. Experience interpreting complex contractual documentation and managing commercial risk. Strong understanding of facilities management, statutory compliance and asset management. Excellent analytical, communication and report-writing skills. The ability to work independently while managing multiple priorities in a fast-paced environment. Ideally, you'll also have: Experience delivering PFI contract expiry or transition programmes. Public sector or local government experience. Professional project management qualifications such as PRINCE2, APM PMQ, MSP or equivalent. Commercial or legal contract management experience. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process. To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
