First Line IT Service Desk Analyst Waterlooville Permanent Full Time Hybrid 28,000 Role Overview Provide first-line technical support to users by resolving IT incidents and service requests, delivering excellent customer service, and ensuring issues are managed efficiently from initial contact through to resolution or escalation. Key Responsibilities Act as the first point of contact for IT support, providing professional and customer-focused assistance. Log, prioritise, troubleshoot and resolve first-line incidents and service requests. Maintain accurate records within the IT service management system and keep users informed throughout the support process. Escalate complex issues to senior technical teams with clear and complete handover information. Support user account administration, including joiners, movers and leavers. Work within agreed service levels, following established procedures and security policies. Contribute to service improvements, documentation and knowledge sharing within the team. Maintain awareness of information security requirements and protect organisational and customer data. Skills & Experience Essential Previous experience in a First Line Service Desk, Helpdesk or MSP environment. Good knowledge of Microsoft 365 administration and troubleshooting. Experience using IT ticketing or service management systems. Strong communication, customer service and problem-solving skills. Ability to prioritise workload, follow processes and work to SLAs. Desirable ITIL knowledge or certification. Experience working within ISO or other structured service management environments. Personal Attributes Customer-focused, professional and dependable. Calm under pressure with a methodical approach to problem solving. Strong organisational skills and attention to detail. Able to work independently while contributing effectively to a collaborative team. Takes ownership of work and recognises when escalation is required. Benefits Pension scheme and life assurance. Private healthcare. Hybrid working. Training and professional development. Generous annual leave. Employee Assistance Programme. On-site parking and employee wellbeing initiatives. Apply now or call Lynsey at Key Recruitment for more information
Jul 31, 2026
Full time
First Line IT Service Desk Analyst Waterlooville Permanent Full Time Hybrid 28,000 Role Overview Provide first-line technical support to users by resolving IT incidents and service requests, delivering excellent customer service, and ensuring issues are managed efficiently from initial contact through to resolution or escalation. Key Responsibilities Act as the first point of contact for IT support, providing professional and customer-focused assistance. Log, prioritise, troubleshoot and resolve first-line incidents and service requests. Maintain accurate records within the IT service management system and keep users informed throughout the support process. Escalate complex issues to senior technical teams with clear and complete handover information. Support user account administration, including joiners, movers and leavers. Work within agreed service levels, following established procedures and security policies. Contribute to service improvements, documentation and knowledge sharing within the team. Maintain awareness of information security requirements and protect organisational and customer data. Skills & Experience Essential Previous experience in a First Line Service Desk, Helpdesk or MSP environment. Good knowledge of Microsoft 365 administration and troubleshooting. Experience using IT ticketing or service management systems. Strong communication, customer service and problem-solving skills. Ability to prioritise workload, follow processes and work to SLAs. Desirable ITIL knowledge or certification. Experience working within ISO or other structured service management environments. Personal Attributes Customer-focused, professional and dependable. Calm under pressure with a methodical approach to problem solving. Strong organisational skills and attention to detail. Able to work independently while contributing effectively to a collaborative team. Takes ownership of work and recognises when escalation is required. Benefits Pension scheme and life assurance. Private healthcare. Hybrid working. Training and professional development. Generous annual leave. Employee Assistance Programme. On-site parking and employee wellbeing initiatives. Apply now or call Lynsey at Key Recruitment for more information
Senior Business Analyst Rate: 650/day Inside IR35 Duration: 3 months initially Clearance: BPSS Location: London preferred (Bristol or Manchester considered) Hybrid: Flexible. Candidates based outside London should be able to attend the London office 1-2 days per month, with occasional travel to local councils as required. Overview We're looking for an experienced Senior Business Analyst to support a high-profile programme focused on understanding technology and data usage across local government. This is a research and engagement-led role, working with councils and partner organisations to gather, analyse, and synthesise information that will help shape future digital and technology initiatives. You'll engage with stakeholders across multiple organisations, facilitate workshops, and build a clear picture of current technology landscapes and challenges. Key Responsibilities Engage with local authorities and partner organisations to understand technology and data challenges Conduct desk-based research and gather information across multiple organisations Analyse findings to identify common themes, opportunities, and challenges Facilitate workshops, meetings, and webinars with stakeholders Build strong relationships with councils and key partners Produce clear analysis, documentation, and recommendations to support programme objectives Work collaboratively with multidisciplinary teams to share insights and inform decision making Develop an understanding of technology and data practices across the local government landscape What We're Looking For Strong experience as a Business Analyst or Senior Business Analyst Excellent stakeholder engagement and relationship management skills Experience facilitating workshops and presenting to a range of audiences Strong analytical skills with the ability to gather and synthesise information from multiple sources Confident communicator with excellent written and verbal communication skills Collaborative approach with the ability to build trusted relationships across organisations Good understanding of technology and data concepts, without needing deep technical expertise Ideal Background Business Analyst Senior Business Analyst Experience working with local authorities or councils Experience analysing technology or data practices across multiple organisations Public sector or government experience beneficial, particularly within local government Team You'll join a growing, collaborative team currently made up of around 10 people, expanding to approximately 18. The team is distributed across the UK and works closely with local authorities and government partners. Summary Senior Business Analyst required to support a programme focused on understanding technology and data adoption across local government. Strong stakeholder engagement, workshop facilitation, research, and analytical skills are essential, alongside the ability to communicate effectively with councils and partner organisations.
Jul 31, 2026
Contractor
Senior Business Analyst Rate: 650/day Inside IR35 Duration: 3 months initially Clearance: BPSS Location: London preferred (Bristol or Manchester considered) Hybrid: Flexible. Candidates based outside London should be able to attend the London office 1-2 days per month, with occasional travel to local councils as required. Overview We're looking for an experienced Senior Business Analyst to support a high-profile programme focused on understanding technology and data usage across local government. This is a research and engagement-led role, working with councils and partner organisations to gather, analyse, and synthesise information that will help shape future digital and technology initiatives. You'll engage with stakeholders across multiple organisations, facilitate workshops, and build a clear picture of current technology landscapes and challenges. Key Responsibilities Engage with local authorities and partner organisations to understand technology and data challenges Conduct desk-based research and gather information across multiple organisations Analyse findings to identify common themes, opportunities, and challenges Facilitate workshops, meetings, and webinars with stakeholders Build strong relationships with councils and key partners Produce clear analysis, documentation, and recommendations to support programme objectives Work collaboratively with multidisciplinary teams to share insights and inform decision making Develop an understanding of technology and data practices across the local government landscape What We're Looking For Strong experience as a Business Analyst or Senior Business Analyst Excellent stakeholder engagement and relationship management skills Experience facilitating workshops and presenting to a range of audiences Strong analytical skills with the ability to gather and synthesise information from multiple sources Confident communicator with excellent written and verbal communication skills Collaborative approach with the ability to build trusted relationships across organisations Good understanding of technology and data concepts, without needing deep technical expertise Ideal Background Business Analyst Senior Business Analyst Experience working with local authorities or councils Experience analysing technology or data practices across multiple organisations Public sector or government experience beneficial, particularly within local government Team You'll join a growing, collaborative team currently made up of around 10 people, expanding to approximately 18. The team is distributed across the UK and works closely with local authorities and government partners. Summary Senior Business Analyst required to support a programme focused on understanding technology and data adoption across local government. Strong stakeholder engagement, workshop facilitation, research, and analytical skills are essential, alongside the ability to communicate effectively with councils and partner organisations.
PMO Analyst - Aerospace Mission The main purpose of the PMO Analyst (Systems Integration & Test) is to support the SI&T Engineering Group Leaders (EGL) with project management in the following axis: scope, cost, planning, reporting and communication. Focusing on ensuring adherence to company Project Management Officer (PMO) policies and procedures and supporting the team with the use of oSmoz (Planisware) project management tool and processes. 1. Managing and optimizing the deployment of company project management policies and procedures within SI&T. 2. Providing support to Engineering Group Leaders within SI&T to enable efficient and effective deployment of project management policies, procedures and tools. 3. Ensuring the quality of data within oSmoz meets required standards and is consistent across the department, where necessary collaborating with external stakeholders to achieve required standards. 4. Preparation of reports to facilitate department and IPT reviews, to support decision making. 5. Conduct and report analysis of budgets, estimated costs, resource capacity and deliverables across the department to ensure on quality, cost and time delivery of projects. Profile Knowledge and experience of Project Management in an aerospace environment is essential for this role. Knowledge and the ability to use Microsoft Office tools is essential, including MS Project. Experience of Planisware and PowerBI would be an advantage, however an ability to master new software tools is of greater importance. The following skills are also essential for this role: 1. Solution orientation and pragmatism 2. Strong organizational skills 3. Exceptional skills in dealing with the stakeholders 4. Good leadership skills and empathy 5. Critical thinking and attention to detail 6. Ability to work under pressure 7. Excellent oral and written communication skills 8. Maturity and experience in the project environment 9. Assertiveness and diplomacy 10. Commercial thinking
Jul 31, 2026
Full time
PMO Analyst - Aerospace Mission The main purpose of the PMO Analyst (Systems Integration & Test) is to support the SI&T Engineering Group Leaders (EGL) with project management in the following axis: scope, cost, planning, reporting and communication. Focusing on ensuring adherence to company Project Management Officer (PMO) policies and procedures and supporting the team with the use of oSmoz (Planisware) project management tool and processes. 1. Managing and optimizing the deployment of company project management policies and procedures within SI&T. 2. Providing support to Engineering Group Leaders within SI&T to enable efficient and effective deployment of project management policies, procedures and tools. 3. Ensuring the quality of data within oSmoz meets required standards and is consistent across the department, where necessary collaborating with external stakeholders to achieve required standards. 4. Preparation of reports to facilitate department and IPT reviews, to support decision making. 5. Conduct and report analysis of budgets, estimated costs, resource capacity and deliverables across the department to ensure on quality, cost and time delivery of projects. Profile Knowledge and experience of Project Management in an aerospace environment is essential for this role. Knowledge and the ability to use Microsoft Office tools is essential, including MS Project. Experience of Planisware and PowerBI would be an advantage, however an ability to master new software tools is of greater importance. The following skills are also essential for this role: 1. Solution orientation and pragmatism 2. Strong organizational skills 3. Exceptional skills in dealing with the stakeholders 4. Good leadership skills and empathy 5. Critical thinking and attention to detail 6. Ability to work under pressure 7. Excellent oral and written communication skills 8. Maturity and experience in the project environment 9. Assertiveness and diplomacy 10. Commercial thinking
Background This role has been created to optimise the efficiency and effectiveness of cash management within the company's treasury department. The business operates three invoice discounting (ID) facilities across the globe, and this role has evolved to place a much greater emphasis on funding analysis, reporting and headroom management. This is an excellent opportunity for a motivated, detail-oriented individual keen to build a career within finance and treasury. It would particularly suit someone analytical who enjoys working with data and wants to make a tangible, proactive impact on the group's funding, cash and headroom position. Responsibilities: Record and allocate customer payments accurately. Perform daily cash allocation and bank reconciliations. Prepare and distribute daily cash and receivables reports. Analyse aged debt reports, highlighting payment concerns and risk trends, working closely with the AR team to resolve outstanding issues Monitor invoice discounting facilities, funding availability and headroom. Investigate and resolve issues affecting funding, including aged debt, credit limits, missing purchase orders and disallowed balances. Identify and escalate funding risks and opportunities, working with internal teams to maximise cash availability. Produce dashboards and reports to support cash flow, receivables and funding performance. Assist with audit requests and provide administrative support to the Finance team as required. Key Skills: Strong attention to detail and accuracy. Good numerical and analytical skills. Excellent communication and customer service skills. Ability to manage multiple tasks and meet deadlines. Positive attitude and willingness to learn. Good Excel skills (e.g. pivot tables, lookups), with a willingness to develop these to an advanced level. Strong analytical mindset, comfortable interpreting and presenting large volumes of financial data. Understanding of invoice discounting or receivables/asset-based financing - including funding limits, disallowables and recourse - or a genuine willingness to learn. A proactive, inquisitive approach - able to anticipate issues and act before they impact the funding or headroom position. Confidence preparing and presenting clear reports to senior management and other stakeholders. This role would require you full time in the office for the first three months and after this you can work one day per week from home About ersg Set up in 2008, ersg is an award winning, international leader in staffing services to the global energy and built environment markets. We work with major international companies through to smaller independent businesses to enable their projects to be facilitated effectively throughout the entire project life cycle. Whilst headquartered in London, our global business has over 200 staff with offices across Europe, North America and Asia. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all staff job applicants. We do not discriminate against staff or applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Jul 31, 2026
Full time
Background This role has been created to optimise the efficiency and effectiveness of cash management within the company's treasury department. The business operates three invoice discounting (ID) facilities across the globe, and this role has evolved to place a much greater emphasis on funding analysis, reporting and headroom management. This is an excellent opportunity for a motivated, detail-oriented individual keen to build a career within finance and treasury. It would particularly suit someone analytical who enjoys working with data and wants to make a tangible, proactive impact on the group's funding, cash and headroom position. Responsibilities: Record and allocate customer payments accurately. Perform daily cash allocation and bank reconciliations. Prepare and distribute daily cash and receivables reports. Analyse aged debt reports, highlighting payment concerns and risk trends, working closely with the AR team to resolve outstanding issues Monitor invoice discounting facilities, funding availability and headroom. Investigate and resolve issues affecting funding, including aged debt, credit limits, missing purchase orders and disallowed balances. Identify and escalate funding risks and opportunities, working with internal teams to maximise cash availability. Produce dashboards and reports to support cash flow, receivables and funding performance. Assist with audit requests and provide administrative support to the Finance team as required. Key Skills: Strong attention to detail and accuracy. Good numerical and analytical skills. Excellent communication and customer service skills. Ability to manage multiple tasks and meet deadlines. Positive attitude and willingness to learn. Good Excel skills (e.g. pivot tables, lookups), with a willingness to develop these to an advanced level. Strong analytical mindset, comfortable interpreting and presenting large volumes of financial data. Understanding of invoice discounting or receivables/asset-based financing - including funding limits, disallowables and recourse - or a genuine willingness to learn. A proactive, inquisitive approach - able to anticipate issues and act before they impact the funding or headroom position. Confidence preparing and presenting clear reports to senior management and other stakeholders. This role would require you full time in the office for the first three months and after this you can work one day per week from home About ersg Set up in 2008, ersg is an award winning, international leader in staffing services to the global energy and built environment markets. We work with major international companies through to smaller independent businesses to enable their projects to be facilitated effectively throughout the entire project life cycle. Whilst headquartered in London, our global business has over 200 staff with offices across Europe, North America and Asia. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all staff job applicants. We do not discriminate against staff or applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Data Analyst SQL 450 per day inside London 5 days a week Looking for a strong Data Analyst to work in London for a Bank, please see details below, please send a CV and I can send client and full spec. Job responsibilities Partner with cross-functional teams to gather requirements, analyse data, deliver accurate reports and develop data-driven solutions that meet those needs. Apply domain modelling techniques to design and develop top-tier business products using industry best practices to ensure high data quality and minimize redundancy. Maintain data accuracy, integrity, and consistency across all data layers. Drive process improvements and automation initiatives to boost reporting efficiency and data quality. Collaborate with data engineers to streamline and enhance data reporting workflows through automation. Required qualifications, capabilities & skills Formal training or certification on data engineering concepts and applied experience Recent hands-on professional experience in a reporting, data analysis or business intelligence role Experience in database querying techniques and SQL Understanding of how to manage and optimize queries for large volumes of data within different kinds of data stores (including relational data stores) Experience in designing and implementing effective tests (unit, component, integration, end-to-end, performance, etc.)
Jul 31, 2026
Contractor
Data Analyst SQL 450 per day inside London 5 days a week Looking for a strong Data Analyst to work in London for a Bank, please see details below, please send a CV and I can send client and full spec. Job responsibilities Partner with cross-functional teams to gather requirements, analyse data, deliver accurate reports and develop data-driven solutions that meet those needs. Apply domain modelling techniques to design and develop top-tier business products using industry best practices to ensure high data quality and minimize redundancy. Maintain data accuracy, integrity, and consistency across all data layers. Drive process improvements and automation initiatives to boost reporting efficiency and data quality. Collaborate with data engineers to streamline and enhance data reporting workflows through automation. Required qualifications, capabilities & skills Formal training or certification on data engineering concepts and applied experience Recent hands-on professional experience in a reporting, data analysis or business intelligence role Experience in database querying techniques and SQL Understanding of how to manage and optimize queries for large volumes of data within different kinds of data stores (including relational data stores) Experience in designing and implementing effective tests (unit, component, integration, end-to-end, performance, etc.)
Senior Reward Analyst We're partnering with a well-known business on the search for a Senior Reward Analyst to join their People team. Reporting into the Reward & Benefits Manager, this role will play a key part in supporting upcoming pay and bonus activity, working closely with People Partners and wider group teams. What you'll be doing You'll support across a range of reward and data-focused activity, including: Preparing pay and bonus review files (Excel) Distributing pay and bonus files Data validation and sense-checking Supporting with data queries (pay, bonus and Your Contribution) Reporting on pay and bonus outcomes Producing pay and bonus letters (mail merge) Supporting with benchmarking (nice to have, not essential) What we're looking for Strong Excel skills (basic formulas, sums, VLOOKUPs, pivot tables) Comfortable working with data and high levels of detail Confident communicator who can collaborate with People Partners and group teams Organised, accurate and methodical in your approach Experience with mail merge is helpful but not essential The details Salary: up to 60k with flexibility depending on experience, plus benefits + bonus. If this sounds like something you'd be interested in, or you'd like to know a bit more, please apply with your most up to date CV! BH36256
Jul 31, 2026
Full time
Senior Reward Analyst We're partnering with a well-known business on the search for a Senior Reward Analyst to join their People team. Reporting into the Reward & Benefits Manager, this role will play a key part in supporting upcoming pay and bonus activity, working closely with People Partners and wider group teams. What you'll be doing You'll support across a range of reward and data-focused activity, including: Preparing pay and bonus review files (Excel) Distributing pay and bonus files Data validation and sense-checking Supporting with data queries (pay, bonus and Your Contribution) Reporting on pay and bonus outcomes Producing pay and bonus letters (mail merge) Supporting with benchmarking (nice to have, not essential) What we're looking for Strong Excel skills (basic formulas, sums, VLOOKUPs, pivot tables) Comfortable working with data and high levels of detail Confident communicator who can collaborate with People Partners and group teams Organised, accurate and methodical in your approach Experience with mail merge is helpful but not essential The details Salary: up to 60k with flexibility depending on experience, plus benefits + bonus. If this sounds like something you'd be interested in, or you'd like to know a bit more, please apply with your most up to date CV! BH36256
Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play a key role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous improvement and innovation, including the application of AI-powered solutions. The Role Working with business leaders, product teams and technical specialists, you will act as the bridge between business objectives and technology delivery. You will be responsible for understanding business needs, defining future-state processes, documenting requirements, and ensuring solutions deliver tangible business value and improved customer experiences. Key Responsibilities Lead business analysis activities across CRM implementation and transformation programmes. Analyse and optimise customer lifecycle processes, including lead management, customer acquisition, onboarding, retention and customer service journeys. Facilitate workshops and requirements gathering sessions with stakeholders at all levels. Produce high-quality business requirements, user stories, process maps and functional specifications. Model current and future-state processes using BPMN and customer journey mapping techniques. Collaborate with delivery teams to support successful solution design, testing and implementation. Drive continuous improvement initiatives using Lean Six Sigma and process optimisation approaches. Identify opportunities to leverage AI technologies, including chatbot solutions, automation and customer engagement tools. Use data and evidence-based decision making to identify business gaps and recommend improvements. Build strong relationships and influence key stakeholders across multiple business functions. About You We're looking for an analytical and commercially aware Business Analyst with experience delivering customer-centric transformation programmes. Essential Experience Proven experience delivering CRM implementation projects . Strong understanding of Sales and Marketing processes . Exceptional stakeholder engagement and workshop facilitation skills. Experience working with senior business stakeholders and translating strategic objectives into deliverable requirements. Business process modelling experience using BPMN . Experience driving continuous improvement initiatives using Lean, Six Sigma or related methodologies. Strong requirements elicitation, analysis and documentation skills. Experience working within Agile delivery environments. Desirable Experience Experience implementing or supporting AI chatbot solutions . Experience applying AI to business process improvement, automation or customer engagement activities. CRM integration, data migration and data quality experience. Customer journey mapping and customer experience transformation expertise. Experience using Azure DevOps, Jira or similar delivery tools. What's on Offer? Opportunity to work on high-profile CRM and digital transformation initiatives. Exposure to innovative AI and automation programmes. Flexible hybrid working with just one day per week in the Manchester office . Collaborative and supportive working environment. Competitive salary and benefits package. If you're a Business Analyst with CRM implementation experience, strong stakeholder management skills, and a passion for driving business improvement through technology and process excellence, we'd love to hear from you. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 31, 2026
Full time
Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play a key role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous improvement and innovation, including the application of AI-powered solutions. The Role Working with business leaders, product teams and technical specialists, you will act as the bridge between business objectives and technology delivery. You will be responsible for understanding business needs, defining future-state processes, documenting requirements, and ensuring solutions deliver tangible business value and improved customer experiences. Key Responsibilities Lead business analysis activities across CRM implementation and transformation programmes. Analyse and optimise customer lifecycle processes, including lead management, customer acquisition, onboarding, retention and customer service journeys. Facilitate workshops and requirements gathering sessions with stakeholders at all levels. Produce high-quality business requirements, user stories, process maps and functional specifications. Model current and future-state processes using BPMN and customer journey mapping techniques. Collaborate with delivery teams to support successful solution design, testing and implementation. Drive continuous improvement initiatives using Lean Six Sigma and process optimisation approaches. Identify opportunities to leverage AI technologies, including chatbot solutions, automation and customer engagement tools. Use data and evidence-based decision making to identify business gaps and recommend improvements. Build strong relationships and influence key stakeholders across multiple business functions. About You We're looking for an analytical and commercially aware Business Analyst with experience delivering customer-centric transformation programmes. Essential Experience Proven experience delivering CRM implementation projects . Strong understanding of Sales and Marketing processes . Exceptional stakeholder engagement and workshop facilitation skills. Experience working with senior business stakeholders and translating strategic objectives into deliverable requirements. Business process modelling experience using BPMN . Experience driving continuous improvement initiatives using Lean, Six Sigma or related methodologies. Strong requirements elicitation, analysis and documentation skills. Experience working within Agile delivery environments. Desirable Experience Experience implementing or supporting AI chatbot solutions . Experience applying AI to business process improvement, automation or customer engagement activities. CRM integration, data migration and data quality experience. Customer journey mapping and customer experience transformation expertise. Experience using Azure DevOps, Jira or similar delivery tools. What's on Offer? Opportunity to work on high-profile CRM and digital transformation initiatives. Exposure to innovative AI and automation programmes. Flexible hybrid working with just one day per week in the Manchester office . Collaborative and supportive working environment. Competitive salary and benefits package. If you're a Business Analyst with CRM implementation experience, strong stakeholder management skills, and a passion for driving business improvement through technology and process excellence, we'd love to hear from you. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Job title: IT infrastructure Analyst (Disaster Recovery)- level 3 Location : London (2/3 days per week onsite) Contract: 6 months with possible extension Rate : highly competitive Status : inside IR35 Working pattern : Occasional out-of-hours or weekend work for Disaster Recovery and resilience testing. Why This Role Exists TRR is currently resource constrained and struggling to meet demand Testing, reporting, and documentation activities are manual and delayed Increasing requirements from Operational Resilience, BCM, Cyber, and regulatory frameworks Need to improve audit readiness, control evidence, and resilience maturity TRR supported 17 recovery testing events across EMEA in 2025, increasing to approximately 19 in 2026, with current resource constraints leading to delays in reporting, remediation tracking, and increased audit exposure. Role Summary Technology Resilience & Recovery (TRR) Analyst provides operational support to the TRR function in coordinating IT recovery testing, maintaining recovery documentation, and supporting resilience governance activities. The role contributes to ensuring effective response to IT disruptions and compliance with regulatory expectations. Knowledge, Skills & Experience Operations experience - it infrastructure support - understanding in networking and database Experience in Disaster Recovery and operational resilience Broad understanding for IT infrastructure - level 3 support. Experienced creating, reviewing or maintaining runbook and technical document. Strong documentation and administrative skills. Good communication skills with the confidence to chase stakeholder for update. Supporting Disaster Recovery and Operational Resilience initiatives. Reviewing and improving DR procedures and recovery documentation. Coordinating resilience testing and disaster recovery exercises. Working with infrastructure, application and service teams to validate recovery plans. Managing and maintaining operational runbooks and technical documentation. Tracking actions and ensuring documentation remains up to date. Liaising with stakeholders across multiple technology teams. Supporting regulatory and governance requirements relating to Operational Resilience and Disaster Recovery. Helping improve resilience processes across critical business services. Strong organisational and documentation skills Basic IT infrastructure understanding Desirable: Exposure to DR/BC or resilience Familiarity with COBIT or ISO standards ServiceNow experience Key Responsibilities IT Recovery Testing Support Assist in planning and coordinating IT recovery and scenario-based testing exercises Support execution of recovery tests (including weekend activities where required) Track test progress, capture outcomes, and ensure actions are documented Collect and organise validation evidence following tests Documentation & Runbook Management Maintain and update IT recovery plans, procedures, and runbooks Support consolidation of fragmented documentation into standardised formats Ensure documents are version-controlled and accessible during disruption scenarios Assist in building a centralised repository of recovery artefacts Reporting & Metrics Produce post-test and post-incident reports using standard templates Track remediation actions, risks, and issues raised from tests or incidents Support development and maintenance of KPIs/KRIs for IT recovery Assist with trend analysis across incidents and test outcomes Risk & Control Support Assist in maintaining IT resilience controls and evidencing compliance activities Support periodic review of TRR-owned controls (e.g. ITSC controls) Track remediation actions through Problem Management or risk systems Provide support for audit and regulatory requests Scenario & Methodology Development Support development of IT recovery test scenarios and scenario catalogue Assist in documenting testing methodology and processes Contribute to improving realism and coverage of testing scenarios Stakeholder Coordination Liaise with IT Infrastructure teams, Application teams, BCM, Operational Resilience, and Cyber teams Support coordination of inputs required for testing, reporting, and remediation Assist in tracking cross-team deliverables and dependencies Core Competencies Execution & Delivery Attention to Detail Collaboration Communication Continuous Improvement Accountability Key Performance Indicators Timely report delivery Accurate documentation maintenance Effective remediation tracking Additional Requirements Flexibility for out-of-hours testing support Adherence to governance and regulatory requirements Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jul 31, 2026
Contractor
Job title: IT infrastructure Analyst (Disaster Recovery)- level 3 Location : London (2/3 days per week onsite) Contract: 6 months with possible extension Rate : highly competitive Status : inside IR35 Working pattern : Occasional out-of-hours or weekend work for Disaster Recovery and resilience testing. Why This Role Exists TRR is currently resource constrained and struggling to meet demand Testing, reporting, and documentation activities are manual and delayed Increasing requirements from Operational Resilience, BCM, Cyber, and regulatory frameworks Need to improve audit readiness, control evidence, and resilience maturity TRR supported 17 recovery testing events across EMEA in 2025, increasing to approximately 19 in 2026, with current resource constraints leading to delays in reporting, remediation tracking, and increased audit exposure. Role Summary Technology Resilience & Recovery (TRR) Analyst provides operational support to the TRR function in coordinating IT recovery testing, maintaining recovery documentation, and supporting resilience governance activities. The role contributes to ensuring effective response to IT disruptions and compliance with regulatory expectations. Knowledge, Skills & Experience Operations experience - it infrastructure support - understanding in networking and database Experience in Disaster Recovery and operational resilience Broad understanding for IT infrastructure - level 3 support. Experienced creating, reviewing or maintaining runbook and technical document. Strong documentation and administrative skills. Good communication skills with the confidence to chase stakeholder for update. Supporting Disaster Recovery and Operational Resilience initiatives. Reviewing and improving DR procedures and recovery documentation. Coordinating resilience testing and disaster recovery exercises. Working with infrastructure, application and service teams to validate recovery plans. Managing and maintaining operational runbooks and technical documentation. Tracking actions and ensuring documentation remains up to date. Liaising with stakeholders across multiple technology teams. Supporting regulatory and governance requirements relating to Operational Resilience and Disaster Recovery. Helping improve resilience processes across critical business services. Strong organisational and documentation skills Basic IT infrastructure understanding Desirable: Exposure to DR/BC or resilience Familiarity with COBIT or ISO standards ServiceNow experience Key Responsibilities IT Recovery Testing Support Assist in planning and coordinating IT recovery and scenario-based testing exercises Support execution of recovery tests (including weekend activities where required) Track test progress, capture outcomes, and ensure actions are documented Collect and organise validation evidence following tests Documentation & Runbook Management Maintain and update IT recovery plans, procedures, and runbooks Support consolidation of fragmented documentation into standardised formats Ensure documents are version-controlled and accessible during disruption scenarios Assist in building a centralised repository of recovery artefacts Reporting & Metrics Produce post-test and post-incident reports using standard templates Track remediation actions, risks, and issues raised from tests or incidents Support development and maintenance of KPIs/KRIs for IT recovery Assist with trend analysis across incidents and test outcomes Risk & Control Support Assist in maintaining IT resilience controls and evidencing compliance activities Support periodic review of TRR-owned controls (e.g. ITSC controls) Track remediation actions through Problem Management or risk systems Provide support for audit and regulatory requests Scenario & Methodology Development Support development of IT recovery test scenarios and scenario catalogue Assist in documenting testing methodology and processes Contribute to improving realism and coverage of testing scenarios Stakeholder Coordination Liaise with IT Infrastructure teams, Application teams, BCM, Operational Resilience, and Cyber teams Support coordination of inputs required for testing, reporting, and remediation Assist in tracking cross-team deliverables and dependencies Core Competencies Execution & Delivery Attention to Detail Collaboration Communication Continuous Improvement Accountability Key Performance Indicators Timely report delivery Accurate documentation maintenance Effective remediation tracking Additional Requirements Flexibility for out-of-hours testing support Adherence to governance and regulatory requirements Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Income Performance Analyst Location: Hybrid Salary: £34,000 per annum At Stonewater, we're committed to helping our customers sustain their tenancies and thrive in their homes. We're looking for an analytical and insight-driven Income Performance Analyst to join our national Income team and play a key role in shaping how we maximise income, improve performance and deliver exceptional customer outcomes. This is an exciting opportunity for someone who enjoys working with data, identifying trends and translating complex information into clear, actionable recommendations that influence both operational and strategic decision-making. The Role As our Income Performance Analyst, you'll provide performance intelligence, forecasting and analytical insight that helps drive continuous improvement across our income function. You'll work closely with operational colleagues, senior leaders and specialist teams to identify risks, opportunities and emerging trends, ensuring we take a proactive approach to income collection and customer support. You'll be responsible for analysing performance across approximately 40,000 rent accounts, helping to shape interventions that improve collection rates, support tenancy sustainment and deliver value for money. Key Responsibilities Analyse income and customer data to identify trends, risks and opportunities. Produce performance reports, dashboards, forecasting and predictive analysis. Develop data-led approaches to support early intervention and reduce arrears escalation. Create meaningful insights that support operational and strategic decision-making. Support targeted deployment of resources through segmentation and performance analysis. Monitor and review key performance indicators, highlighting areas for improvement. Translate complex data into clear and engaging information for a range of audiences. Work collaboratively with Income, Finance, Business Systems and Data teams to improve reporting capability and data quality. Assess the impact of external factors such as welfare reform, economic changes and regulatory developments on income performance. Support a culture of continuous improvement, accountability and evidence-based decision making. About You We're looking for someone who combines strong analytical capability with the ability to communicate insights in a simple and engaging way. You'll ideally bring: Excellent analytical and problem-solving skills. Advanced Excel skills and experience of data analysis and reporting. Experience using Power BI or similar business intelligence and data visualisation tools. The ability to extract, manipulate and interpret large datasets from multiple systems. Strong numerical skills and confidence working with performance data. Experience presenting information and recommendations to a variety of stakeholders, including senior leaders. Excellent communication and relationship-building skills. A collaborative approach and a genuine passion for using data to improve services and outcomes. Experience within income management, social housing or rent collection would be advantageous, but we're equally interested in candidates with strong analytical skills from other sectors who can demonstrate transferable experience. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Jul 31, 2026
Full time
Income Performance Analyst Location: Hybrid Salary: £34,000 per annum At Stonewater, we're committed to helping our customers sustain their tenancies and thrive in their homes. We're looking for an analytical and insight-driven Income Performance Analyst to join our national Income team and play a key role in shaping how we maximise income, improve performance and deliver exceptional customer outcomes. This is an exciting opportunity for someone who enjoys working with data, identifying trends and translating complex information into clear, actionable recommendations that influence both operational and strategic decision-making. The Role As our Income Performance Analyst, you'll provide performance intelligence, forecasting and analytical insight that helps drive continuous improvement across our income function. You'll work closely with operational colleagues, senior leaders and specialist teams to identify risks, opportunities and emerging trends, ensuring we take a proactive approach to income collection and customer support. You'll be responsible for analysing performance across approximately 40,000 rent accounts, helping to shape interventions that improve collection rates, support tenancy sustainment and deliver value for money. Key Responsibilities Analyse income and customer data to identify trends, risks and opportunities. Produce performance reports, dashboards, forecasting and predictive analysis. Develop data-led approaches to support early intervention and reduce arrears escalation. Create meaningful insights that support operational and strategic decision-making. Support targeted deployment of resources through segmentation and performance analysis. Monitor and review key performance indicators, highlighting areas for improvement. Translate complex data into clear and engaging information for a range of audiences. Work collaboratively with Income, Finance, Business Systems and Data teams to improve reporting capability and data quality. Assess the impact of external factors such as welfare reform, economic changes and regulatory developments on income performance. Support a culture of continuous improvement, accountability and evidence-based decision making. About You We're looking for someone who combines strong analytical capability with the ability to communicate insights in a simple and engaging way. You'll ideally bring: Excellent analytical and problem-solving skills. Advanced Excel skills and experience of data analysis and reporting. Experience using Power BI or similar business intelligence and data visualisation tools. The ability to extract, manipulate and interpret large datasets from multiple systems. Strong numerical skills and confidence working with performance data. Experience presenting information and recommendations to a variety of stakeholders, including senior leaders. Excellent communication and relationship-building skills. A collaborative approach and a genuine passion for using data to improve services and outcomes. Experience within income management, social housing or rent collection would be advantageous, but we're equally interested in candidates with strong analytical skills from other sectors who can demonstrate transferable experience. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Are you an experienced Risk Analyst with a background in operational risk management? Do you enjoy working collaboratively across a business to identify, assess and manage risk while supporting a positive risk culture? Let Informed Recruitment help you take the next step in your career with an exciting opportunity to join a respected social enterprise that places governance, resilience and continuous improvement at the heart of its operations. As a specialist provider of resource to the Housing Technology sectors, we are delighted to be partnering with a leading organisation seeking an analytical and proactive Risk Analyst to support the implementation and ongoing development of its enterprise risk management framework. The role is offered on an initial six-month fixed term salaried contract with the potential of a permanent contract at the end. The purpose of the role is to work closely with operational teams across the business to identify, evaluate and monitor risks while providing practical guidance to risk owners. Your day to day responsibilities will include supporting the delivery of the organisation's risk framework; facilitating risk assessment workshops with business stakeholders; coaching managers on risk management best practice; maintaining and developing risk registers and risk management systems; producing high-quality management information and reports; analysing trends and identifying emerging risks and interdependencies; supporting quarterly reporting to Audit & Risk Committees; coordinating the reporting of risk events; monitoring compliance with risk management processes; providing advice on risk and basic insurance queries; and supporting business continuity planning and testing across the business. Must Have Demonstrable commercial experience within an operational or enterprise risk management role. Experience using corporate risk management software and maintaining risk registers. Experience facilitating risk assessments, workshops or stakeholder engagement sessions. Strong report writing and presentation skills. Good Microsoft Office skills, particularly Excel, Word and PowerPoint. Nice to Have IRM qualification or Business-related degree. Experience supporting business continuity planning and testing. Understanding of insurance processes within a corporate environment. As an individual you will be highly organised, analytical and naturally inquisitive, with the confidence to challenge constructively while building strong working relationships at all levels across the business. You will enjoy interpreting information, solving problems, multi-tasking and helping others embed effective risk management practices. Alongside a competitive salary, you will receive an excellent benefits package including generous pension contributions, flexible and hybrid working, substantial annual leave entitlement, learning and development opportunities and the opportunity to contribute to a company delivering positive outcomes for communities across the UK. If you're looking to further your career in enterprise risk within a supportive, value-centric organisation where your work will have a genuine impact, we'd love to hear from you. Apply today to find out more. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jul 31, 2026
Full time
Are you an experienced Risk Analyst with a background in operational risk management? Do you enjoy working collaboratively across a business to identify, assess and manage risk while supporting a positive risk culture? Let Informed Recruitment help you take the next step in your career with an exciting opportunity to join a respected social enterprise that places governance, resilience and continuous improvement at the heart of its operations. As a specialist provider of resource to the Housing Technology sectors, we are delighted to be partnering with a leading organisation seeking an analytical and proactive Risk Analyst to support the implementation and ongoing development of its enterprise risk management framework. The role is offered on an initial six-month fixed term salaried contract with the potential of a permanent contract at the end. The purpose of the role is to work closely with operational teams across the business to identify, evaluate and monitor risks while providing practical guidance to risk owners. Your day to day responsibilities will include supporting the delivery of the organisation's risk framework; facilitating risk assessment workshops with business stakeholders; coaching managers on risk management best practice; maintaining and developing risk registers and risk management systems; producing high-quality management information and reports; analysing trends and identifying emerging risks and interdependencies; supporting quarterly reporting to Audit & Risk Committees; coordinating the reporting of risk events; monitoring compliance with risk management processes; providing advice on risk and basic insurance queries; and supporting business continuity planning and testing across the business. Must Have Demonstrable commercial experience within an operational or enterprise risk management role. Experience using corporate risk management software and maintaining risk registers. Experience facilitating risk assessments, workshops or stakeholder engagement sessions. Strong report writing and presentation skills. Good Microsoft Office skills, particularly Excel, Word and PowerPoint. Nice to Have IRM qualification or Business-related degree. Experience supporting business continuity planning and testing. Understanding of insurance processes within a corporate environment. As an individual you will be highly organised, analytical and naturally inquisitive, with the confidence to challenge constructively while building strong working relationships at all levels across the business. You will enjoy interpreting information, solving problems, multi-tasking and helping others embed effective risk management practices. Alongside a competitive salary, you will receive an excellent benefits package including generous pension contributions, flexible and hybrid working, substantial annual leave entitlement, learning and development opportunities and the opportunity to contribute to a company delivering positive outcomes for communities across the UK. If you're looking to further your career in enterprise risk within a supportive, value-centric organisation where your work will have a genuine impact, we'd love to hear from you. Apply today to find out more. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Requirements Gathering, Business Analysis, Functional Specifications, Web applications, Databases (SQL etc.), API's, OTC, FIX, RESTful, UI, User Flows, User Journey, Azure DevOps, JIRA, BCS, PSPO NEW PERMANENT ROLE due to continued business growth. Our client is keen to expand its product/BA/Functional team with the recruitment of a bright, capable, client-facing, technical Business Analyst (or Solutions Designer). At least 3 years of experience is needed in translating client requirements into clear, usable, implementable solutions. Experience in the financial services/financial software/Trading / Commodities sector is needed. An understanding of exchanges, OTC, commodities or trading would be perfect Technically, you must have some programming skills, APIs, RESTful and FIX You will work closely with global clients, product, BA and software development teams to deliver successful change. Ability to showcase User Flows and User Journeys is ideally needed. Excellent written and verbal communication skills are expected. UK home plus occasional trips to London offices, but not monthly or weekly! The role is permanent only. No visa support or visa transfer on offer. Candidates must be UK-based with 5 years plus of UK work experience due to financial checks
Jul 31, 2026
Full time
Requirements Gathering, Business Analysis, Functional Specifications, Web applications, Databases (SQL etc.), API's, OTC, FIX, RESTful, UI, User Flows, User Journey, Azure DevOps, JIRA, BCS, PSPO NEW PERMANENT ROLE due to continued business growth. Our client is keen to expand its product/BA/Functional team with the recruitment of a bright, capable, client-facing, technical Business Analyst (or Solutions Designer). At least 3 years of experience is needed in translating client requirements into clear, usable, implementable solutions. Experience in the financial services/financial software/Trading / Commodities sector is needed. An understanding of exchanges, OTC, commodities or trading would be perfect Technically, you must have some programming skills, APIs, RESTful and FIX You will work closely with global clients, product, BA and software development teams to deliver successful change. Ability to showcase User Flows and User Journeys is ideally needed. Excellent written and verbal communication skills are expected. UK home plus occasional trips to London offices, but not monthly or weekly! The role is permanent only. No visa support or visa transfer on offer. Candidates must be UK-based with 5 years plus of UK work experience due to financial checks
Harris Fowler is a specialist Personal Injury and Clinical Negligence law firm, where our IT department plays a vital role in driving operational efficiency and innovation. We are seeking a technically minded individual to join our IT team as an Application Development & Support Analyst. This is a primarily office-based role in Taunton, Somerset, with hybrid working available following successful completion of probation. Applicants should live within a reasonable commuting distance of Taunton. In this role, you will be responsible for supporting and developing our legal case management systems, providing day-to-day IT support across the business, and helping to improve business processes through technology. Experience with Visualfiles is highly desirable; however, we'd also like to hear from candidates who have developed or supported similar workflow or case management systems and are keen to learn and develop within our environment. Job Description Develop and maintain Visualfiles workflows, forms, templates and automation Support and improve the firm's legal systems and business applications Produce reports using SQL, Power BI and Excel Provide day-to-day IT support to colleagues Assist with system upgrades, testing and implementations Support third-party system integrations Create and maintain technical documentation Deliver user training where required Essential Skills & Experience Development experience using Visual Basic (VB) or similar Experience with workflow scripting and automation within a case management or business system Experience of screen, document, and form creation and maintenance Understanding of database management principles Ability to create and maintain workflow and technical documentation Comfortable working in a role that combines system development and general IT support Strong problem-solving skills and attention to detail Good communication skills, with the ability to explain technical issues Desirable Skills & Experience Knowledge of HTML (particularly in relation to forms and Form EVO) SQL experience or familiarity Experience working with Visualfiles or another legal / case management system Experience within a legal or professional services environment Why Join Us? At Harris Fowler, you will have the opportunity to work in a collaborative and supportive environment where your ideas are valued, and your expertise directly contributes to our success. We invest in our people and our systems, ensuring you have the tools, training, and support you need to excel.
Jul 31, 2026
Full time
Harris Fowler is a specialist Personal Injury and Clinical Negligence law firm, where our IT department plays a vital role in driving operational efficiency and innovation. We are seeking a technically minded individual to join our IT team as an Application Development & Support Analyst. This is a primarily office-based role in Taunton, Somerset, with hybrid working available following successful completion of probation. Applicants should live within a reasonable commuting distance of Taunton. In this role, you will be responsible for supporting and developing our legal case management systems, providing day-to-day IT support across the business, and helping to improve business processes through technology. Experience with Visualfiles is highly desirable; however, we'd also like to hear from candidates who have developed or supported similar workflow or case management systems and are keen to learn and develop within our environment. Job Description Develop and maintain Visualfiles workflows, forms, templates and automation Support and improve the firm's legal systems and business applications Produce reports using SQL, Power BI and Excel Provide day-to-day IT support to colleagues Assist with system upgrades, testing and implementations Support third-party system integrations Create and maintain technical documentation Deliver user training where required Essential Skills & Experience Development experience using Visual Basic (VB) or similar Experience with workflow scripting and automation within a case management or business system Experience of screen, document, and form creation and maintenance Understanding of database management principles Ability to create and maintain workflow and technical documentation Comfortable working in a role that combines system development and general IT support Strong problem-solving skills and attention to detail Good communication skills, with the ability to explain technical issues Desirable Skills & Experience Knowledge of HTML (particularly in relation to forms and Form EVO) SQL experience or familiarity Experience working with Visualfiles or another legal / case management system Experience within a legal or professional services environment Why Join Us? At Harris Fowler, you will have the opportunity to work in a collaborative and supportive environment where your ideas are valued, and your expertise directly contributes to our success. We invest in our people and our systems, ensuring you have the tools, training, and support you need to excel.
My Higher Education related Client is urgently recruiting for a highly motivated and detail-oriented Data Analyst to join their team. This is an exciting opportunity for someone who enjoys transforming complex data into meaningful insights that support strategic decision-making and operational excellence. Working closely with colleagues across the organisation, you will be responsible for collecting, analysing, validating and presenting data to a range of stakeholders. You will produce accurate reports, support statutory data returns, develop reporting solutions and help drive continuous improvement through data-led insights. Key Responsibilities Collect, analyse and interpret data from multiple sources to support business decisions. Produce accurate, timely reports and dashboards for a variety of audiences. Prepare and submit statutory returns, ensuring compliance with reporting requirements. Develop and maintain reporting tools using Microsoft Excel, VBA, SQL and other relevant systems. Support colleagues by translating complex technical information into clear, accessible insights. Identify trends, anomalies and opportunities for process improvement through data analysis. Ensure data quality, integrity and accuracy across reporting activities. Work collaboratively with internal stakeholders to understand reporting needs and deliver effective solutions. Contribute to the development of business intelligence and reporting capabilities. About You You will be an analytical thinker with excellent attention to detail and a passion for working with data. You will be confident communicating with both technical and non-technical colleagues and able to present information in a clear and engaging way. Essential Criteria Bachelor's degree or equivalent relevant experience. Advanced proficiency in Microsoft Excel and experience using systems and tools for accessing, analysing and visually presenting data. Working knowledge of VBA and SQL. Experience producing statutory returns, including HESA and HESES. Excellent communication skills with the ability to explain technical concepts in simple, accessible language. Strong organisational skills with meticulous attention to detail. Excellent analytical and problem-solving abilities. Experience working in a customer service-oriented environment with a collaborative approach. Desirable Criteria Experience using survey software. Experience developing reports and dashboards using Power BI. If you feel you have the skills and experience, please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.
Jul 31, 2026
Full time
My Higher Education related Client is urgently recruiting for a highly motivated and detail-oriented Data Analyst to join their team. This is an exciting opportunity for someone who enjoys transforming complex data into meaningful insights that support strategic decision-making and operational excellence. Working closely with colleagues across the organisation, you will be responsible for collecting, analysing, validating and presenting data to a range of stakeholders. You will produce accurate reports, support statutory data returns, develop reporting solutions and help drive continuous improvement through data-led insights. Key Responsibilities Collect, analyse and interpret data from multiple sources to support business decisions. Produce accurate, timely reports and dashboards for a variety of audiences. Prepare and submit statutory returns, ensuring compliance with reporting requirements. Develop and maintain reporting tools using Microsoft Excel, VBA, SQL and other relevant systems. Support colleagues by translating complex technical information into clear, accessible insights. Identify trends, anomalies and opportunities for process improvement through data analysis. Ensure data quality, integrity and accuracy across reporting activities. Work collaboratively with internal stakeholders to understand reporting needs and deliver effective solutions. Contribute to the development of business intelligence and reporting capabilities. About You You will be an analytical thinker with excellent attention to detail and a passion for working with data. You will be confident communicating with both technical and non-technical colleagues and able to present information in a clear and engaging way. Essential Criteria Bachelor's degree or equivalent relevant experience. Advanced proficiency in Microsoft Excel and experience using systems and tools for accessing, analysing and visually presenting data. Working knowledge of VBA and SQL. Experience producing statutory returns, including HESA and HESES. Excellent communication skills with the ability to explain technical concepts in simple, accessible language. Strong organisational skills with meticulous attention to detail. Excellent analytical and problem-solving abilities. Experience working in a customer service-oriented environment with a collaborative approach. Desirable Criteria Experience using survey software. Experience developing reports and dashboards using Power BI. If you feel you have the skills and experience, please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.
Morgan McKinley (Milton Keynes)
Bletchley, Buckinghamshire
Senior Financial Analyst (FP&A & Team Lead) Role Overview We are seeking a commercially minded Senior Financial Analyst to take full ownership of the financial planning, analysis, and month-end performance for our Irish branch. Reporting to the Financial Controller, you will serve as a key business partner, translating complex financial data into clear strategic narratives for senior leadership and guiding a small transactional billing team. Key Responsibilities Month-End & Reporting: Own the regional month-end close, manage core balance sheet accounts (accruals, prepayments), and deliver accurate sales flash reporting to Group. Budgeting & Forecasting: Partner with commercial teams to build monthly P&L forecasts, manage the annual budgeting lifecycle, and present financial models to executive stakeholders. Business Partnering: Monitor overhead spending against budgets, identify commercial risks and opportunities, and provide financial guidance to department heads. People Management: Direct, coach, and mentor two team members within the invoicing/billing function to ensure robust transactional controls. Process & Compliance: Drive continuous process improvements, verify accurate financial compliance treatments, and support annual audit preparations. Requirements Essential: Fully qualified accountant status (ACCA, CIMA, ACA, or equivalent). Advanced Microsoft Excel data-modeling skills and high proficiency in PowerPoint. Exceptional communication skills with a proven ability to present financial data to senior executives. Desirable: Minimum of 2 years of experience in a dedicated corporate FP&A or financial analysis role. Hands-on experience navigating integrated SAP modules. Prior formal or informal experience supervising or managing a small finance unit.
Jul 31, 2026
Full time
Senior Financial Analyst (FP&A & Team Lead) Role Overview We are seeking a commercially minded Senior Financial Analyst to take full ownership of the financial planning, analysis, and month-end performance for our Irish branch. Reporting to the Financial Controller, you will serve as a key business partner, translating complex financial data into clear strategic narratives for senior leadership and guiding a small transactional billing team. Key Responsibilities Month-End & Reporting: Own the regional month-end close, manage core balance sheet accounts (accruals, prepayments), and deliver accurate sales flash reporting to Group. Budgeting & Forecasting: Partner with commercial teams to build monthly P&L forecasts, manage the annual budgeting lifecycle, and present financial models to executive stakeholders. Business Partnering: Monitor overhead spending against budgets, identify commercial risks and opportunities, and provide financial guidance to department heads. People Management: Direct, coach, and mentor two team members within the invoicing/billing function to ensure robust transactional controls. Process & Compliance: Drive continuous process improvements, verify accurate financial compliance treatments, and support annual audit preparations. Requirements Essential: Fully qualified accountant status (ACCA, CIMA, ACA, or equivalent). Advanced Microsoft Excel data-modeling skills and high proficiency in PowerPoint. Exceptional communication skills with a proven ability to present financial data to senior executives. Desirable: Minimum of 2 years of experience in a dedicated corporate FP&A or financial analysis role. Hands-on experience navigating integrated SAP modules. Prior formal or informal experience supervising or managing a small finance unit.
Goodman Masson are partnering with a leading global private markets investment firm to recruit a Finance Analyst into their Investment Finance team. This is an excellent opportunity for a qualified accountant to gain broad exposure across private equity, private credit and wider private markets strategies within a highly commercial finance function that partners closely with investment, investor-facing and treasury teams. The role offers excellent exposure to live investment activity, liquidity management, fundraising support and strategic finance projects within a fast-paced and collaborative environment. The firm is known for its strong track record of developing finance talent. Many team members progress internally as their responsibilities grow, and individuals are encouraged to take ownership, contribute ideas and develop a broad commercial understanding of the investment lifecycle. The business operates in a highly collaborative and meritocratic environment with a genuinely low hierarchy culture, where high performers are given meaningful responsibility and exposure from an early stage. The successful candidate will work in a high profile, fast-paced team where proactive thinking, strong interpersonal skills and the ability to influence are key to success. Responsibilities will include: Partnering with investment teams to support new transactions, ensuring appropriate funding, liquidity and operational readiness throughout the investment lifecycle; Supporting treasury activities including cashflow forecasting, liquidity management, FX execution and financing arrangements across multiple investment vehicles; Producing commercial analysis and reporting to support senior management decision making across liquidity, investment activity, fund performance and treasury strategy; Partnering with Investor Relations to support fundraising activities, performance analysis and investor due diligence requests; Working alongside finance, legal and operational teams to support the establishment of new investment structures and fund launches; Coordinating with external service providers, including fund administrators and auditors, to support quarterly reporting and annual financial statement processes; Contributing to process improvement, automation and systems enhancement initiatives, working closely with finance and technology teams to improve efficiency and scalability; Supporting cross functional projects across finance, investment, treasury and operations as the business continues to grow. Key requirements: Recently qualified accountant (ACA / ACCA / CIMA) with 0 to 3 years' post qualified experience; Trained in practice (Audit, Transaction Services, M&A, Corporate Finance, etc.) and/or in industry (Fund Accounting, Investment Banking graduate rotations, etc.) within Private Equity, Private Credit, Investment Management or wider Financial Services; Strong academic background, including a 2:1 degree (or above) and an A grade (or above) in A Level Mathematics; Strong analytical skills with excellent attention to detail; Advanced Excel skills and confidence working with financial data and financial models; Strong communication and interpersonal skills, with the confidence to engage with senior stakeholders and build relationships across the business; Proactive mindset with the confidence to take ownership, solve problems and identify opportunities to improve processes; Exposure to treasury, liquidity management, cashflow forecasting, fund structures, financing, capital markets or investment performance analysis would be advantageous.
Jul 31, 2026
Full time
Goodman Masson are partnering with a leading global private markets investment firm to recruit a Finance Analyst into their Investment Finance team. This is an excellent opportunity for a qualified accountant to gain broad exposure across private equity, private credit and wider private markets strategies within a highly commercial finance function that partners closely with investment, investor-facing and treasury teams. The role offers excellent exposure to live investment activity, liquidity management, fundraising support and strategic finance projects within a fast-paced and collaborative environment. The firm is known for its strong track record of developing finance talent. Many team members progress internally as their responsibilities grow, and individuals are encouraged to take ownership, contribute ideas and develop a broad commercial understanding of the investment lifecycle. The business operates in a highly collaborative and meritocratic environment with a genuinely low hierarchy culture, where high performers are given meaningful responsibility and exposure from an early stage. The successful candidate will work in a high profile, fast-paced team where proactive thinking, strong interpersonal skills and the ability to influence are key to success. Responsibilities will include: Partnering with investment teams to support new transactions, ensuring appropriate funding, liquidity and operational readiness throughout the investment lifecycle; Supporting treasury activities including cashflow forecasting, liquidity management, FX execution and financing arrangements across multiple investment vehicles; Producing commercial analysis and reporting to support senior management decision making across liquidity, investment activity, fund performance and treasury strategy; Partnering with Investor Relations to support fundraising activities, performance analysis and investor due diligence requests; Working alongside finance, legal and operational teams to support the establishment of new investment structures and fund launches; Coordinating with external service providers, including fund administrators and auditors, to support quarterly reporting and annual financial statement processes; Contributing to process improvement, automation and systems enhancement initiatives, working closely with finance and technology teams to improve efficiency and scalability; Supporting cross functional projects across finance, investment, treasury and operations as the business continues to grow. Key requirements: Recently qualified accountant (ACA / ACCA / CIMA) with 0 to 3 years' post qualified experience; Trained in practice (Audit, Transaction Services, M&A, Corporate Finance, etc.) and/or in industry (Fund Accounting, Investment Banking graduate rotations, etc.) within Private Equity, Private Credit, Investment Management or wider Financial Services; Strong academic background, including a 2:1 degree (or above) and an A grade (or above) in A Level Mathematics; Strong analytical skills with excellent attention to detail; Advanced Excel skills and confidence working with financial data and financial models; Strong communication and interpersonal skills, with the confidence to engage with senior stakeholders and build relationships across the business; Proactive mindset with the confidence to take ownership, solve problems and identify opportunities to improve processes; Exposure to treasury, liquidity management, cashflow forecasting, fund structures, financing, capital markets or investment performance analysis would be advantageous.
Principal Marketing Analyst, Crawley; 9-month contract; Inside IR35 We currently have a requirement for a Principal Marketing Analyst based in Crawley working for an aerospace and defence client .This role will be responsible for providing analysis and insight of markets and competitors relating to the Integrated Airspace Protection (IAS) business winning activity and offer development. The business winning component of the role is significant and entails the provision of black hat, value prop, partnering / make-team-buy and price to win analyses relating to major prospects Key Responsibilities: Support to business winning activity, to include daily tracking of relevant contract notices and distribution to Sales team in a timely fashion Analysis of data to provide synthesis of key market characteristics & competitor profiling: o Market: Construction of forecast models to provide insight on market size, profile, geography and timescales. Generating market analysis from these forecast models to provide input to PLMs in support of business case decision reviews. o Competitor: capabilities, product offerings, pricing datapoint research; potential partner organisation identification. Supporting the UK Strategy & Marketing Plaza business intelligence system on a daily basis by screening & uploading news articles, reports & analyses etc ensuring that they do not contain any information above company internal or any classified or company sensitive material. Responsibilities may also include providing support to the main system administrator, covering: o Providing usage reports, as required o Co-ordinating training for users Supporting the strategic business planning process and MoD key account managers by providing supporting analysis to inform market trends & drivers, market sizing and competitive intensity Stays appraised of key competitor marketing messages and proactively shares these with Comms and the Strategy & Marketing Sector leads to improve company product positioning Skills and Experience required Essential Research - able to identify the best way to research a new problem. Understands all the tools available to them, Willing to approach individuals to gather primary intelligence Forecasting - Able to use appropriate advanced mathematical modelling techniques and build assumptions where little data exists to generate long-term market projections and derive clear recommendations in which the business has confidence, despite market uncertainty Trends, Patterns and Models - Able to identify trends and patterns within data they have modelled. Seeks to identify what is driving any trends and is able to explain the impact Experience Experience of undertaking market and competitor analysis in the UK defence market Presentation Ability to synthesise outputs from analysis to insights and implications to the business and present findings in a clear and compelling way. Desirable Experience of Market Analysis in the Intelligence Surveillance Reconnaissance and/or Electronic Warfare domain Strategic Business Planning Experience of undertaking Strategic Business Planning Morson is acting as an employment business in relation to this vacancy.
Jul 31, 2026
Contractor
Principal Marketing Analyst, Crawley; 9-month contract; Inside IR35 We currently have a requirement for a Principal Marketing Analyst based in Crawley working for an aerospace and defence client .This role will be responsible for providing analysis and insight of markets and competitors relating to the Integrated Airspace Protection (IAS) business winning activity and offer development. The business winning component of the role is significant and entails the provision of black hat, value prop, partnering / make-team-buy and price to win analyses relating to major prospects Key Responsibilities: Support to business winning activity, to include daily tracking of relevant contract notices and distribution to Sales team in a timely fashion Analysis of data to provide synthesis of key market characteristics & competitor profiling: o Market: Construction of forecast models to provide insight on market size, profile, geography and timescales. Generating market analysis from these forecast models to provide input to PLMs in support of business case decision reviews. o Competitor: capabilities, product offerings, pricing datapoint research; potential partner organisation identification. Supporting the UK Strategy & Marketing Plaza business intelligence system on a daily basis by screening & uploading news articles, reports & analyses etc ensuring that they do not contain any information above company internal or any classified or company sensitive material. Responsibilities may also include providing support to the main system administrator, covering: o Providing usage reports, as required o Co-ordinating training for users Supporting the strategic business planning process and MoD key account managers by providing supporting analysis to inform market trends & drivers, market sizing and competitive intensity Stays appraised of key competitor marketing messages and proactively shares these with Comms and the Strategy & Marketing Sector leads to improve company product positioning Skills and Experience required Essential Research - able to identify the best way to research a new problem. Understands all the tools available to them, Willing to approach individuals to gather primary intelligence Forecasting - Able to use appropriate advanced mathematical modelling techniques and build assumptions where little data exists to generate long-term market projections and derive clear recommendations in which the business has confidence, despite market uncertainty Trends, Patterns and Models - Able to identify trends and patterns within data they have modelled. Seeks to identify what is driving any trends and is able to explain the impact Experience Experience of undertaking market and competitor analysis in the UK defence market Presentation Ability to synthesise outputs from analysis to insights and implications to the business and present findings in a clear and compelling way. Desirable Experience of Market Analysis in the Intelligence Surveillance Reconnaissance and/or Electronic Warfare domain Strategic Business Planning Experience of undertaking Strategic Business Planning Morson is acting as an employment business in relation to this vacancy.
Job Title: Senior C# .NET Developer Location: Bromley & London - Hybrid ( 3 days in office is essential) Contract: 12 months with possible extension for one more year. Rate: Highly competitive Status : Inside IR35 Working pattern: Full time Overview We are seeking an experienced C# .NET Developer to develop, enhance, and support a suite of critical business applications built on modern Microsoft technologies, including .NET 6 and .NET 8. The successful candidate will work within a globally distributed development team, collaborating with both technical and business stakeholders across the UK (London, Bromley, Camberley) and internationally (Singapore, India, New York, and Chicago). The role offers the opportunity to contribute to business-critical systems while working in a collaborative and supportive environment. Key Responsibilities Design, develop, enhance, and maintain enterprise applications using C# and .NET technologies. Support and improve existing business-critical systems, ensuring stability, performance, and scalability. Work closely with business users, analysts, and technical teams to gather requirements and deliver solutions. Participate in the full software development lifecycle, including design, development, testing, deployment, and support. Collaborate with globally distributed development teams across multiple locations and time zones. Contribute to technical discussions, solution design, code reviews, and continuous improvement initiatives. Troubleshoot and resolve application, integration, and database-related issues. Essential skills Core Development Strong experience with C# development experience. Asp .Net Core .NET 6.0 / .NET 8.0 .NET Framework 4.7+ REST APIs Development SQL/SQL Server Experience designing and developing Web Services, including: SOAP Services Strong understanding of API design principles and documentation standards. ASP.NET MVC 5 ASP.NET Web API 2 Front-End Development Angular (v2+) IBM MQ/MQ messaging JavaScript Why Join Us? Work on projects that make a difference in the financial sector. Collaborate with a talented team in a vibrant environment. Enjoy a competitive daily rate and flexible working arrangements. If you are ready to take your career to the next level and contribute to exciting projects, apply now! We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jul 31, 2026
Contractor
Job Title: Senior C# .NET Developer Location: Bromley & London - Hybrid ( 3 days in office is essential) Contract: 12 months with possible extension for one more year. Rate: Highly competitive Status : Inside IR35 Working pattern: Full time Overview We are seeking an experienced C# .NET Developer to develop, enhance, and support a suite of critical business applications built on modern Microsoft technologies, including .NET 6 and .NET 8. The successful candidate will work within a globally distributed development team, collaborating with both technical and business stakeholders across the UK (London, Bromley, Camberley) and internationally (Singapore, India, New York, and Chicago). The role offers the opportunity to contribute to business-critical systems while working in a collaborative and supportive environment. Key Responsibilities Design, develop, enhance, and maintain enterprise applications using C# and .NET technologies. Support and improve existing business-critical systems, ensuring stability, performance, and scalability. Work closely with business users, analysts, and technical teams to gather requirements and deliver solutions. Participate in the full software development lifecycle, including design, development, testing, deployment, and support. Collaborate with globally distributed development teams across multiple locations and time zones. Contribute to technical discussions, solution design, code reviews, and continuous improvement initiatives. Troubleshoot and resolve application, integration, and database-related issues. Essential skills Core Development Strong experience with C# development experience. Asp .Net Core .NET 6.0 / .NET 8.0 .NET Framework 4.7+ REST APIs Development SQL/SQL Server Experience designing and developing Web Services, including: SOAP Services Strong understanding of API design principles and documentation standards. ASP.NET MVC 5 ASP.NET Web API 2 Front-End Development Angular (v2+) IBM MQ/MQ messaging JavaScript Why Join Us? Work on projects that make a difference in the financial sector. Collaborate with a talented team in a vibrant environment. Enjoy a competitive daily rate and flexible working arrangements. If you are ready to take your career to the next level and contribute to exciting projects, apply now! We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Position: Media Analyst Location: London Position Type: Contract Outside IR35 Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU. About the company Contech s are recruiting on behalf of their client who are known for manufacturing luxury hand-crafted motorcycles. They are looking for a Media Analyst to join their expanding team on a Contract basis. The role will be based in London Job Description As a Media Analyst your main responsibilities are: Monitor and analyse the performance of paid media campaigns across channels including Google, Meta and other digital platforms. Produce regular performance reports, dashboards and insights for key stakeholders. Identify trends, opportunities and areas for optimisation to improve campaign performance and return on investment. Work with our external paid media agency to review campaign effectiveness and recommend improvements. Analyse customer acquisition, conversion and attribution data to support marketing decisions. Support budget tracking and ensure marketing spend is aligned with agreed objectives. Assist in A/B testing and campaign optimisation initiatives. Maintain accurate reporting and ensure data integrity across marketing platforms. Collaborate with the wider marketing team to support campaign planning and performance reviews. Stay up to date with developments in paid media, analytics tools and digital marketing best practice. Qualifications / Skills needed Previous experience in a paid media, digital marketing or marketing analytics role. Strong analytical skills with the ability to interpret data and present clear recommendations. Experience working with platforms such as Google Ads, Meta Ads Manager and Google Analytics (GA4). Knowledge of campaign tracking, attribution and performance measurement. Strong Excel and reporting skills; experience with Looker Studio or similar visualisation Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to £600 referral fee: (url removed)
Jul 31, 2026
Contractor
Position: Media Analyst Location: London Position Type: Contract Outside IR35 Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU. About the company Contech s are recruiting on behalf of their client who are known for manufacturing luxury hand-crafted motorcycles. They are looking for a Media Analyst to join their expanding team on a Contract basis. The role will be based in London Job Description As a Media Analyst your main responsibilities are: Monitor and analyse the performance of paid media campaigns across channels including Google, Meta and other digital platforms. Produce regular performance reports, dashboards and insights for key stakeholders. Identify trends, opportunities and areas for optimisation to improve campaign performance and return on investment. Work with our external paid media agency to review campaign effectiveness and recommend improvements. Analyse customer acquisition, conversion and attribution data to support marketing decisions. Support budget tracking and ensure marketing spend is aligned with agreed objectives. Assist in A/B testing and campaign optimisation initiatives. Maintain accurate reporting and ensure data integrity across marketing platforms. Collaborate with the wider marketing team to support campaign planning and performance reviews. Stay up to date with developments in paid media, analytics tools and digital marketing best practice. Qualifications / Skills needed Previous experience in a paid media, digital marketing or marketing analytics role. Strong analytical skills with the ability to interpret data and present clear recommendations. Experience working with platforms such as Google Ads, Meta Ads Manager and Google Analytics (GA4). Knowledge of campaign tracking, attribution and performance measurement. Strong Excel and reporting skills; experience with Looker Studio or similar visualisation Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to £600 referral fee: (url removed)
Connect2Luton are excited to recruit a Qualitative Analyst on behalf of Luton Borough Council. Main purpose of position: We are seeking analyst support for a discrete piece of work over 25 days. The role will provide analytical, research and coordination capacity to support the creation of resident insight analysis. The work will involve taking existing outputs and using established AI routines to create thematic insight. You will be responsible to: Review and analyse resident survey responses, engagement outputs, data and documentation provided by the project team. Contribute to the test and learn phase of a new approach to embed community insight into strategic decision making Identify key themes, issues, risks, gaps and opportunities. Produce clear summaries, briefings, narrative slide content (to standard model), trackers or working notes as required. Support preparation for meetings, workshops or stakeholder discussions. Maintain action logs, issue logs or other project records where needed. Work with the project team to refine outputs based on feedback. Skills and Experience: Strong analytical and problem-solving skills particularly in qualitative methods. Ability to work quickly and pragmatically Ability to work independently, manage priorities and meet deadlines. Excellent written communication and presentation skills including the ability to convey potentially complex information to a range of audiences. Good stakeholder engagement and meeting support skills Familiarity with AI and Large Language Models (LLMs) and their application to qualitative data analysis. Ability to critically evaluate and quality assure AI generated themes and insights, recognising limitations, bias, and potential inaccuracies, Confident use of Microsoft Excel, Word and PowerPoint. Experience producing concise briefings, summaries or management information. Maintain appropriate confidentiality, secure handling of resident data, and compliance with agreed data protection processes. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jul 31, 2026
Contractor
Connect2Luton are excited to recruit a Qualitative Analyst on behalf of Luton Borough Council. Main purpose of position: We are seeking analyst support for a discrete piece of work over 25 days. The role will provide analytical, research and coordination capacity to support the creation of resident insight analysis. The work will involve taking existing outputs and using established AI routines to create thematic insight. You will be responsible to: Review and analyse resident survey responses, engagement outputs, data and documentation provided by the project team. Contribute to the test and learn phase of a new approach to embed community insight into strategic decision making Identify key themes, issues, risks, gaps and opportunities. Produce clear summaries, briefings, narrative slide content (to standard model), trackers or working notes as required. Support preparation for meetings, workshops or stakeholder discussions. Maintain action logs, issue logs or other project records where needed. Work with the project team to refine outputs based on feedback. Skills and Experience: Strong analytical and problem-solving skills particularly in qualitative methods. Ability to work quickly and pragmatically Ability to work independently, manage priorities and meet deadlines. Excellent written communication and presentation skills including the ability to convey potentially complex information to a range of audiences. Good stakeholder engagement and meeting support skills Familiarity with AI and Large Language Models (LLMs) and their application to qualitative data analysis. Ability to critically evaluate and quality assure AI generated themes and insights, recognising limitations, bias, and potential inaccuracies, Confident use of Microsoft Excel, Word and PowerPoint. Experience producing concise briefings, summaries or management information. Maintain appropriate confidentiality, secure handling of resident data, and compliance with agreed data protection processes. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Consultant - Technology Strategy Aerospace / Automotive / General Engineering Competitive Salary Plus Benefits Fully Remote Working As a Consultant Technology Strategy , you will lead complex consulting engagements, working closely with clients across the aerospace, defence, space and advanced manufacturing sectors to solve high-value strategic and technical challenges. This is a highly visible, client-facing position where market research and analysis, technology strategy, and strategic planning combine with practical delivery to help organisations improve competitiveness, accelerate innovation, and optimise the way they design, develop and manufacture products, components and systems. Working with senior client stakeholders, you will advise on technology roadmaps, manufacturing strategy, capability assessments, supply chain optimisation, investment decisions, and technical due diligence. Your recommendations will enable clients to maximise performance, reduce waste, improve efficiency, and successfully commercialise new technologies. As a Consultant - Technology Strategy you will: Lead as Project Lead or Deputy Project Manager on strategic consulting engagements, owning delivery for time, cost, quality, and client value as part of the Consultant-Technology Strategy team. Run complex workstreams across technology strategy, capability and manufacturing assessments, market and supply chain analysis, and product development support within Consultant-Technology Strategy. Act as the day-to-day client interface for assigned accounts, building trust, driving excellence, and supporting future wins as a Consultant-Technology Strategy professional. Develop and quality-assure analytical assets, including frameworks for TRL/MRL evaluation and technical due diligence processes. Support practice capability build-out by creating repeatable tools, structuring high-quality databases, and contributing to thought leadership. Supervise and develop Senior Analysts and Analysts, and coordinate Associate Consulting Partners on defined work packages in this Consultant-Technology Strategy role. As a Consultant - Technology Strategy you will have: A Master's degree or higher in Engineering, Technology, or a relevant discipline, aligned with Consultant-Technology Strategy. 5 to 8 years of experience in consulting, strategy, engineering, or advanced R&D, ideally across mobility, aerospace, automotive, or government sectors. Proven ability to lead multi-disciplinary workstreams and guide junior colleagues, bringing clarity and structure as a Consultant-Technology Strategy leader. Strong understanding of technology development lifecycles (including TRL/MRL), manufacturing and industrialisation environments, and competitiveness analysis. High proficiency in Excel, PowerPoint, Word, and Microsoft Project, with excellent analytical structuring skills. This Consultant-Technology Strategy role directly supports the company's growth by strengthening consulting delivery, enhancing project-level client outcomes, and building scalable capabilities that enable longer-term partnerships and business development. Location: The role is based in the UK being fully remote, supporting consulting engagements across multiple client projects. Interested?: If you're excited by the blend of strategic consulting, technical leadership, and team development offered through this Consultant-Technology Strategy position, apply now to take the next step. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Jul 31, 2026
Full time
Consultant - Technology Strategy Aerospace / Automotive / General Engineering Competitive Salary Plus Benefits Fully Remote Working As a Consultant Technology Strategy , you will lead complex consulting engagements, working closely with clients across the aerospace, defence, space and advanced manufacturing sectors to solve high-value strategic and technical challenges. This is a highly visible, client-facing position where market research and analysis, technology strategy, and strategic planning combine with practical delivery to help organisations improve competitiveness, accelerate innovation, and optimise the way they design, develop and manufacture products, components and systems. Working with senior client stakeholders, you will advise on technology roadmaps, manufacturing strategy, capability assessments, supply chain optimisation, investment decisions, and technical due diligence. Your recommendations will enable clients to maximise performance, reduce waste, improve efficiency, and successfully commercialise new technologies. As a Consultant - Technology Strategy you will: Lead as Project Lead or Deputy Project Manager on strategic consulting engagements, owning delivery for time, cost, quality, and client value as part of the Consultant-Technology Strategy team. Run complex workstreams across technology strategy, capability and manufacturing assessments, market and supply chain analysis, and product development support within Consultant-Technology Strategy. Act as the day-to-day client interface for assigned accounts, building trust, driving excellence, and supporting future wins as a Consultant-Technology Strategy professional. Develop and quality-assure analytical assets, including frameworks for TRL/MRL evaluation and technical due diligence processes. Support practice capability build-out by creating repeatable tools, structuring high-quality databases, and contributing to thought leadership. Supervise and develop Senior Analysts and Analysts, and coordinate Associate Consulting Partners on defined work packages in this Consultant-Technology Strategy role. As a Consultant - Technology Strategy you will have: A Master's degree or higher in Engineering, Technology, or a relevant discipline, aligned with Consultant-Technology Strategy. 5 to 8 years of experience in consulting, strategy, engineering, or advanced R&D, ideally across mobility, aerospace, automotive, or government sectors. Proven ability to lead multi-disciplinary workstreams and guide junior colleagues, bringing clarity and structure as a Consultant-Technology Strategy leader. Strong understanding of technology development lifecycles (including TRL/MRL), manufacturing and industrialisation environments, and competitiveness analysis. High proficiency in Excel, PowerPoint, Word, and Microsoft Project, with excellent analytical structuring skills. This Consultant-Technology Strategy role directly supports the company's growth by strengthening consulting delivery, enhancing project-level client outcomes, and building scalable capabilities that enable longer-term partnerships and business development. Location: The role is based in the UK being fully remote, supporting consulting engagements across multiple client projects. Interested?: If you're excited by the blend of strategic consulting, technical leadership, and team development offered through this Consultant-Technology Strategy position, apply now to take the next step. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
