You are probably reading this because you have spent the last few years quietly being the person in your company who actually makes things work. You are the one who built that N8N flow that saved the finance team days of work. The one who rebuilt the CRM after the last consultant left it a mess. The one whose Zapier dashboard is full of active flows and you can tell a story about every single one. And you are a bit bored. Possibly frustrated. Definitely underused. We would like to talk. Who We Are We are Rocketeer Orbit, and we build something genuinely useful. We provide a platform that gives businesses a digital workforce. Not simple chatbots pretending to be helpful, but actual automated workflows that take the heavy admin away from business owners so they can get back to growing their company. The platform is live. Clients are paying. The demand is real, and it is growing faster than we can keep up with, which is exactly why this role exists. What You Will Actually Be Doing You will be joining our delivery team, reporting directly to our Head of Delivery. You will be the person who takes a clearly scoped problem and turns it into a working automation. A typical week might look something like this. Monday morning, the Head of Delivery drops a brief into your queue. A wholesaler in Birmingham is wasting two hours a day manually generating quotes. Our Head of Delivery has already mapped the pain points and managed the client expectations. Your job is to build the solution. By Wednesday, you have designed the workflow logic, built the phase one AI coding in n8n or Make, and pressure tested it. By Friday, you have handed it back to Head of Delivery for client rollout. Alongside building new pods (projects), you will be monitoring our live projects, tracking API token costs, and ensuring everything runs flawlessly without drifting. What you will do: Design and build workflows using low code tools. Execute phase one AI logic building for custom client pods. Monitor live projects to ensure they continue delivering measurable impact. Track API token usage and optimise flows for maximum efficiency. Support your line manager so he can focus on complex project delivery and client strategy. What We Are Looking For We hire for logic, not just keywords. You do not need to know our exact stack on day one. You need the right brain. You will thrive here if you have: A logic brain. You think in flowcharts. You see a messy process and instinctively want to turn it into a clean sequence of if this, then that. Real workflow experience. You have used at least one of these tools extensively such as n8n, Make, Zapier, Salesforce Flow, Power Automate, or something similar. You have broken things, fixed them, and learned. Resilience. Automations break. APIs change. Clients change their minds. You troubleshoot calmly instead of panicking. In our experience, two types of people absolutely fly in this role: The hobbyist turned pro. You have been quietly automating your own life for years. You would like to do it full time, for actual money, with proper equipment. The low code power user. You have built real things with Zapier, Make, n8n, or Power Automate. You want a job where building this logic is your actual job, not just a side hustle to your main work. What You Will Get Salary of £25,000 to £28,000 (depending on experience.) Genuine EMI share options. You are a partner in what we are building, not just an employee. Working life split between our Stafford HQ for collaboration and remote days for deep focus. The chance to join a founding team and shape how we scale our engineering department. How We Review Applications Rocketeer Orbit is an equal opportunities employer. We care about what you can build, not where you came from. Given what we do for a living, it would be odd if we did not use AI ourselves. We use AI tools to help us organise and review applications, but every shortlisting and hiring decision is made by an actual human on our team. If you would prefer your application reviewed without AI assistance, just let us know when you apply and we will handle it manually. Please apply via our website.
Jul 29, 2026
Full time
You are probably reading this because you have spent the last few years quietly being the person in your company who actually makes things work. You are the one who built that N8N flow that saved the finance team days of work. The one who rebuilt the CRM after the last consultant left it a mess. The one whose Zapier dashboard is full of active flows and you can tell a story about every single one. And you are a bit bored. Possibly frustrated. Definitely underused. We would like to talk. Who We Are We are Rocketeer Orbit, and we build something genuinely useful. We provide a platform that gives businesses a digital workforce. Not simple chatbots pretending to be helpful, but actual automated workflows that take the heavy admin away from business owners so they can get back to growing their company. The platform is live. Clients are paying. The demand is real, and it is growing faster than we can keep up with, which is exactly why this role exists. What You Will Actually Be Doing You will be joining our delivery team, reporting directly to our Head of Delivery. You will be the person who takes a clearly scoped problem and turns it into a working automation. A typical week might look something like this. Monday morning, the Head of Delivery drops a brief into your queue. A wholesaler in Birmingham is wasting two hours a day manually generating quotes. Our Head of Delivery has already mapped the pain points and managed the client expectations. Your job is to build the solution. By Wednesday, you have designed the workflow logic, built the phase one AI coding in n8n or Make, and pressure tested it. By Friday, you have handed it back to Head of Delivery for client rollout. Alongside building new pods (projects), you will be monitoring our live projects, tracking API token costs, and ensuring everything runs flawlessly without drifting. What you will do: Design and build workflows using low code tools. Execute phase one AI logic building for custom client pods. Monitor live projects to ensure they continue delivering measurable impact. Track API token usage and optimise flows for maximum efficiency. Support your line manager so he can focus on complex project delivery and client strategy. What We Are Looking For We hire for logic, not just keywords. You do not need to know our exact stack on day one. You need the right brain. You will thrive here if you have: A logic brain. You think in flowcharts. You see a messy process and instinctively want to turn it into a clean sequence of if this, then that. Real workflow experience. You have used at least one of these tools extensively such as n8n, Make, Zapier, Salesforce Flow, Power Automate, or something similar. You have broken things, fixed them, and learned. Resilience. Automations break. APIs change. Clients change their minds. You troubleshoot calmly instead of panicking. In our experience, two types of people absolutely fly in this role: The hobbyist turned pro. You have been quietly automating your own life for years. You would like to do it full time, for actual money, with proper equipment. The low code power user. You have built real things with Zapier, Make, n8n, or Power Automate. You want a job where building this logic is your actual job, not just a side hustle to your main work. What You Will Get Salary of £25,000 to £28,000 (depending on experience.) Genuine EMI share options. You are a partner in what we are building, not just an employee. Working life split between our Stafford HQ for collaboration and remote days for deep focus. The chance to join a founding team and shape how we scale our engineering department. How We Review Applications Rocketeer Orbit is an equal opportunities employer. We care about what you can build, not where you came from. Given what we do for a living, it would be odd if we did not use AI ourselves. We use AI tools to help us organise and review applications, but every shortlisting and hiring decision is made by an actual human on our team. If you would prefer your application reviewed without AI assistance, just let us know when you apply and we will handle it manually. Please apply via our website.
Project Manager / Programme Manager, Sporting Sector, Central London, £(Apply online only) per day, West London. Remote / Hybrid Working Available Project Manager / Programme Manager - Our client in the sporting sector provides high-quality sporting entertainment from its venues, as well as a voice for sport enthusiasts. The organisation has thousands of members from all walks of life, ranging from professionals to occasional (but enthusiastic) amateurs, and is highly regarded in the sporting community. As part of a continuing programme of modernisation of the organisation, which is focused on the digital enablement of members and sports professionals, an opportunity has arisen for a Project Manager / Programme Manager to lead a programme of digital change and transformation at their headquarters / location in West London. The incoming Project Manager / Programme Manager will team up with the Chairman, CEO, Board of Trustees, senior executives, and other stakeholders to execute a digital strategy and road map for the organisation, taking advantage of new technological opportunities. In addition to providing improved IT support and access at sporting events, the Project Manager / Programme Manager will be a pioneer in demonstrating how advancements in digital engagement and technology can enhance overall engagement with members and enthusiasts across the nation. Our client seeks an experienced Project Manager / Programme Manager who is looking for a new challenge in a well-respected organisation to implement change through the introduction of new technologies and digital solutions. Requirements The Project Manager / Programme Manager ideally should have some experience of digital transformation project or programme management, as well as being experienced in wider project management. Proven track record in successful delivery of projects and programmes of enterprise scale Experience of delivering large-scale post implementation changes Demonstrable experience of managing projects in multiple locations Demonstrable experience in managing system implementation partners Experience in Agile and waterfall methodologies Linear Executive Search acts as an employment agency for permanent recruitment and employment business for the supply of temporary and permanent workers. By applying for this job you accept our Data Protection Policy which can be found on our website.
Jul 29, 2026
Contractor
Project Manager / Programme Manager, Sporting Sector, Central London, £(Apply online only) per day, West London. Remote / Hybrid Working Available Project Manager / Programme Manager - Our client in the sporting sector provides high-quality sporting entertainment from its venues, as well as a voice for sport enthusiasts. The organisation has thousands of members from all walks of life, ranging from professionals to occasional (but enthusiastic) amateurs, and is highly regarded in the sporting community. As part of a continuing programme of modernisation of the organisation, which is focused on the digital enablement of members and sports professionals, an opportunity has arisen for a Project Manager / Programme Manager to lead a programme of digital change and transformation at their headquarters / location in West London. The incoming Project Manager / Programme Manager will team up with the Chairman, CEO, Board of Trustees, senior executives, and other stakeholders to execute a digital strategy and road map for the organisation, taking advantage of new technological opportunities. In addition to providing improved IT support and access at sporting events, the Project Manager / Programme Manager will be a pioneer in demonstrating how advancements in digital engagement and technology can enhance overall engagement with members and enthusiasts across the nation. Our client seeks an experienced Project Manager / Programme Manager who is looking for a new challenge in a well-respected organisation to implement change through the introduction of new technologies and digital solutions. Requirements The Project Manager / Programme Manager ideally should have some experience of digital transformation project or programme management, as well as being experienced in wider project management. Proven track record in successful delivery of projects and programmes of enterprise scale Experience of delivering large-scale post implementation changes Demonstrable experience of managing projects in multiple locations Demonstrable experience in managing system implementation partners Experience in Agile and waterfall methodologies Linear Executive Search acts as an employment agency for permanent recruitment and employment business for the supply of temporary and permanent workers. By applying for this job you accept our Data Protection Policy which can be found on our website.
Senior IT Support Analyst Location: Coventry Head Office (Hybrid Working) Hours: Full time (37.5 hours) Monday to Friday (08:00-16:30) Package: Basic salary up to £37,000 (dependent on experience) plus bonus and flexible benefits package including hybrid working, up to 27 days holiday (plus additional annual leave purchasing scheme) Sector: Packaging Distribution Protecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With more than 75 years of heritage, we combine the stability of an established market leader with the ambition and pace of a business committed to continual growth. Every colleague has the opportunity to make a meaningful contribution, whilst benefiting from genuine career development and progression opportunities. We provide competitive rewards, flexible benefits and a culture built on teamwork, accountability, adaptability and continuous improvement. If you're looking to develop your career within an IT team that's embracing innovation, we'd love to hear from you. The Senior IT Support Analyst Role We're investing heavily in modern workplace technologies and AI-powered service management, including Freshservice Freddy AI, Microsoft Copilot and Claude Enterprise, giving you the opportunity to help shape the future of IT support across the business. As our Senior IT Support Analyst , you'll take ownership of the day-to-day helpdesk operation, providing expert 2nd line support whilst acting as the technical lead for the service desk. Working closely with the IT Manager, you'll help improve user experience, introduce smarter ways of working and play a key role in developing a more efficient, AI-enabled support function. This is an ideal opportunity for someone who enjoys solving technical challenges whilst influencing how an IT support service continues to evolve. What you will be doing Taking ownership of the Freshservice helpdesk, ensuring tickets are prioritised and resolved within agreed service levels. Providing expert 2nd line support across Microsoft 365, Entra ID, Intune, Exchange Online, Teams, SharePoint and core business applications. Acting as the first technical escalation point, providing guidance and support to colleagues where required. Championing the use of Freshservice Freddy AI, Microsoft Copilot and automation tools to improve service delivery. Identifying opportunities to streamline support processes and reduce manual administration through automation. Developing and maintaining knowledge base articles, documentation and standard operating procedures. Supporting user onboarding, offboarding, device provisioning and licence management. Monitoring helpdesk performance, identifying trends and recommending continuous improvements. Contributing to infrastructure projects, technology rollouts and site integrations across the wider business. Delivering an outstanding support experience through excellent communication and customer service. Core working hours are Monday to Friday, 08:00-16:30. Whilst out-of-hours support is not a routine requirement, occasional assistance may be required during major service incidents or critical cybersecurity events. What you will bring We're looking for an experienced IT professional who combines strong technical expertise with a genuine passion for delivering exceptional customer support. Ideally, you'll be able to demonstrate many of the following: At least three years' experience within an IT support or service desk environment, including 2nd line technical support. Strong working knowledge of Microsoft 365, particularly Entra ID, Intune, Exchange Online and Microsoft Teams. Experience using an IT service management platform such as Freshservice, ServiceNow, Jira Service Management or Zendesk. Excellent troubleshooting and problem-solving skills with the ability to communicate technical concepts clearly to non-technical users. The confidence to manage a busy support queue independently whilst effectively prioritising competing demands. A genuine interest in AI technologies and how they can improve IT service delivery. Full UK driving licence is essential (with occasional travel required to other UK locations) Experience with Freshservice, Freddy AI, Microsoft Copilot, Claude Enterprise, NinjaOne, Microsoft certifications, ITIL and modern endpoint management technologies would all be advantageous, although not essential. What you will get We provide a competitive basic salary together with bonus opportunities and a flexible employee benefits package which can include: 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional holiday purchasing scheme Hybrid working Contributory pension scheme Free parking at the majority of our locations Annual paid volunteering day Employee assistance programme Extensive training, development and progression opportunities Employee discount scheme Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced family-friendly policies Long service awards Charitable giving initiatives Financial support with eye tests and DSE glasses EE mobile discount scheme Candidate referral scheme (£750 reward) Your future with us At Macfarlane Group, you'll have the opportunity to shape your own career within a large and growing business. Alongside exposure to a modern Microsoft 365 environment and significant investment in AI-powered technologies, you'll benefit from structured development plans, ongoing technical training and genuine opportunities to progress across our wider IT function and the Group as a whole. Apply Today We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click 'apply' to submit your up-to-date CV. All applications will be acknowledged. If you haven't heard from us within 2-3 weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please
Jul 29, 2026
Full time
Senior IT Support Analyst Location: Coventry Head Office (Hybrid Working) Hours: Full time (37.5 hours) Monday to Friday (08:00-16:30) Package: Basic salary up to £37,000 (dependent on experience) plus bonus and flexible benefits package including hybrid working, up to 27 days holiday (plus additional annual leave purchasing scheme) Sector: Packaging Distribution Protecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With more than 75 years of heritage, we combine the stability of an established market leader with the ambition and pace of a business committed to continual growth. Every colleague has the opportunity to make a meaningful contribution, whilst benefiting from genuine career development and progression opportunities. We provide competitive rewards, flexible benefits and a culture built on teamwork, accountability, adaptability and continuous improvement. If you're looking to develop your career within an IT team that's embracing innovation, we'd love to hear from you. The Senior IT Support Analyst Role We're investing heavily in modern workplace technologies and AI-powered service management, including Freshservice Freddy AI, Microsoft Copilot and Claude Enterprise, giving you the opportunity to help shape the future of IT support across the business. As our Senior IT Support Analyst , you'll take ownership of the day-to-day helpdesk operation, providing expert 2nd line support whilst acting as the technical lead for the service desk. Working closely with the IT Manager, you'll help improve user experience, introduce smarter ways of working and play a key role in developing a more efficient, AI-enabled support function. This is an ideal opportunity for someone who enjoys solving technical challenges whilst influencing how an IT support service continues to evolve. What you will be doing Taking ownership of the Freshservice helpdesk, ensuring tickets are prioritised and resolved within agreed service levels. Providing expert 2nd line support across Microsoft 365, Entra ID, Intune, Exchange Online, Teams, SharePoint and core business applications. Acting as the first technical escalation point, providing guidance and support to colleagues where required. Championing the use of Freshservice Freddy AI, Microsoft Copilot and automation tools to improve service delivery. Identifying opportunities to streamline support processes and reduce manual administration through automation. Developing and maintaining knowledge base articles, documentation and standard operating procedures. Supporting user onboarding, offboarding, device provisioning and licence management. Monitoring helpdesk performance, identifying trends and recommending continuous improvements. Contributing to infrastructure projects, technology rollouts and site integrations across the wider business. Delivering an outstanding support experience through excellent communication and customer service. Core working hours are Monday to Friday, 08:00-16:30. Whilst out-of-hours support is not a routine requirement, occasional assistance may be required during major service incidents or critical cybersecurity events. What you will bring We're looking for an experienced IT professional who combines strong technical expertise with a genuine passion for delivering exceptional customer support. Ideally, you'll be able to demonstrate many of the following: At least three years' experience within an IT support or service desk environment, including 2nd line technical support. Strong working knowledge of Microsoft 365, particularly Entra ID, Intune, Exchange Online and Microsoft Teams. Experience using an IT service management platform such as Freshservice, ServiceNow, Jira Service Management or Zendesk. Excellent troubleshooting and problem-solving skills with the ability to communicate technical concepts clearly to non-technical users. The confidence to manage a busy support queue independently whilst effectively prioritising competing demands. A genuine interest in AI technologies and how they can improve IT service delivery. Full UK driving licence is essential (with occasional travel required to other UK locations) Experience with Freshservice, Freddy AI, Microsoft Copilot, Claude Enterprise, NinjaOne, Microsoft certifications, ITIL and modern endpoint management technologies would all be advantageous, although not essential. What you will get We provide a competitive basic salary together with bonus opportunities and a flexible employee benefits package which can include: 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional holiday purchasing scheme Hybrid working Contributory pension scheme Free parking at the majority of our locations Annual paid volunteering day Employee assistance programme Extensive training, development and progression opportunities Employee discount scheme Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced family-friendly policies Long service awards Charitable giving initiatives Financial support with eye tests and DSE glasses EE mobile discount scheme Candidate referral scheme (£750 reward) Your future with us At Macfarlane Group, you'll have the opportunity to shape your own career within a large and growing business. Alongside exposure to a modern Microsoft 365 environment and significant investment in AI-powered technologies, you'll benefit from structured development plans, ongoing technical training and genuine opportunities to progress across our wider IT function and the Group as a whole. Apply Today We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click 'apply' to submit your up-to-date CV. All applications will be acknowledged. If you haven't heard from us within 2-3 weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please
Your own patch. Real influence. No two days the same. If you're the kind of person who can walk into a business, spot what's holding it back, and win people over to change it - this role gives you the freedom, the tools and the trust to do exactly that. You'll be given your own cluster of retailers, service stations and outlets to look after. Not a script to follow - a set of relationships to build, a set of problems to solve, and the judgement to decide how. You're not there to sell. You're there to genuinely improve how these businesses run, coaching site teams and advising owners on everything from compliance and product quality to layout, merchandising and profitability. When it works, it works because they trust you and that trust is yours to build. What's in it for you A fully maintained hybrid company car, with paid business mileage - this is a field role and you're set up properly for it A competitive salary plus a healthcare scheme A permanent, full-time role (37.5 hours, Monday Friday, with occasional weekends) with genuine variety built in Real autonomy - you'll manage your own network of sites, choose your own approach, and be judged on outcomes, not box-ticking Room to grow - coaching and mentoring is core to this business, and that includes investing in you A workplace that means it - a B Corp certified, Carbon Neutral employer with a genuine ESG strategy you'll help bring to life, not just a policy on a wall A culture built on agility and trust - teams work in an Agile way, led through coaching rather than command, and there's a real emphasis on enjoying the work A typical week could include Visiting sites to coach teams, check standards, and spot opportunities others would miss Sitting down with independent retailers and site managers to talk honestly about what's working and what isn't Rolling out new point-of-sale, merchandising or layout ideas and seeing the impact land Presenting results and recommendations to stakeholders - in person, by phone or over Teams Getting to the bottom of a complaint and fixing the actual cause, not just the symptom You'll thrive in this role if you Have a background in food retail or a similarly fast-paced, customer-facing field environment Have coached, trained or developed people before - you know how to bring someone with you, not just tell them what to do Can hold your own with senior stakeholders and back it up with clear, regular reporting Are a natural, confident communicator who explains, advises and persuades rather than dictates Are self-motivated, adaptable and genuinely enjoy being out on the road and on site Hold a full, clean UK driving licence and 5 GCSEs including Maths and English Are comfortable with Word, Excel and PowerPoint Nice to have: a Level 3 Food Hygiene Certification, a post-degree work-related qualification, or previous experience managing multiple clients or contracts at once. Why this role, why now This isn't a job where you sit behind a desk reading a playbook. You're given a cluster, a set of relationships, and real commercial levers - and you're trusted to use your own judgement to get the best outcome for everyone involved. If you like ownership, variety, and seeing the direct results of your own coaching and influence, this is built for you. Field based, with travel across an assigned cluster of client sites, retailers and outlets. Some overnight stays may be required.
Jul 29, 2026
Full time
Your own patch. Real influence. No two days the same. If you're the kind of person who can walk into a business, spot what's holding it back, and win people over to change it - this role gives you the freedom, the tools and the trust to do exactly that. You'll be given your own cluster of retailers, service stations and outlets to look after. Not a script to follow - a set of relationships to build, a set of problems to solve, and the judgement to decide how. You're not there to sell. You're there to genuinely improve how these businesses run, coaching site teams and advising owners on everything from compliance and product quality to layout, merchandising and profitability. When it works, it works because they trust you and that trust is yours to build. What's in it for you A fully maintained hybrid company car, with paid business mileage - this is a field role and you're set up properly for it A competitive salary plus a healthcare scheme A permanent, full-time role (37.5 hours, Monday Friday, with occasional weekends) with genuine variety built in Real autonomy - you'll manage your own network of sites, choose your own approach, and be judged on outcomes, not box-ticking Room to grow - coaching and mentoring is core to this business, and that includes investing in you A workplace that means it - a B Corp certified, Carbon Neutral employer with a genuine ESG strategy you'll help bring to life, not just a policy on a wall A culture built on agility and trust - teams work in an Agile way, led through coaching rather than command, and there's a real emphasis on enjoying the work A typical week could include Visiting sites to coach teams, check standards, and spot opportunities others would miss Sitting down with independent retailers and site managers to talk honestly about what's working and what isn't Rolling out new point-of-sale, merchandising or layout ideas and seeing the impact land Presenting results and recommendations to stakeholders - in person, by phone or over Teams Getting to the bottom of a complaint and fixing the actual cause, not just the symptom You'll thrive in this role if you Have a background in food retail or a similarly fast-paced, customer-facing field environment Have coached, trained or developed people before - you know how to bring someone with you, not just tell them what to do Can hold your own with senior stakeholders and back it up with clear, regular reporting Are a natural, confident communicator who explains, advises and persuades rather than dictates Are self-motivated, adaptable and genuinely enjoy being out on the road and on site Hold a full, clean UK driving licence and 5 GCSEs including Maths and English Are comfortable with Word, Excel and PowerPoint Nice to have: a Level 3 Food Hygiene Certification, a post-degree work-related qualification, or previous experience managing multiple clients or contracts at once. Why this role, why now This isn't a job where you sit behind a desk reading a playbook. You're given a cluster, a set of relationships, and real commercial levers - and you're trusted to use your own judgement to get the best outcome for everyone involved. If you like ownership, variety, and seeing the direct results of your own coaching and influence, this is built for you. Field based, with travel across an assigned cluster of client sites, retailers and outlets. Some overnight stays may be required.
We are supporting a highly sought after and established independent firm of accountants in London that are now looking for a new finance systems manager to play an active part in the ongoing development of their systems and service offering. As the lead systems professional for the firm, this individual will have the opportunity to shape and influence the firms long term software strategy. Whilst providing ongoing support and training to the firms colleagues on various packages, this person will also have the chance to identify and implement improved ways of working, managing change and ensuring a smooth integration throughout projects. This position will best suit a financial systems professional with previous experience in an accounting environment that has since gained a deep understanding of finance systems training, transformations, integrations and change management. If you are looking for an opportunity to join a leading professional services firm where you could have a real impact, please don't hesitate to apply or get in touch. Key Responsibilities of this Finance Systems Manager role are; Support colleagues with finance software queries, providing technical assistance as required. Provide ongoing training and development support to colleagues at all levels. Lead the software strategy for the firm, identifying and evaluating opportunities for process improvement and better ways of working. Design and carry out process improvement projects, involving the implementation and rollout of new practice applications and systems. Deliver ongoing support throughout system change and identify areas for optimisation. You A previous accountancy background with prior experience of using a wide variety of accounting software packages. Strong interpersonal skills with the ability to build relationships with stakeholders at all levels as well as partners and suppliers. Experience leading software implementation and transformation projects. Experience managing change, leading the uptake of new systems and ways of working. Roland White is an accounting and finance recruitment specialist that delivers quality driven support to a range of businesses and individuals across London and the South East. We partner professionals and deliver a personalised service to help you secure the next move that is right for you! Roland White is a recruitment agency and is advertising this on behalf of one of its clients. For more information on this opportunity or our other roles and how we can help you, please contact us via our website.
Jul 29, 2026
Full time
We are supporting a highly sought after and established independent firm of accountants in London that are now looking for a new finance systems manager to play an active part in the ongoing development of their systems and service offering. As the lead systems professional for the firm, this individual will have the opportunity to shape and influence the firms long term software strategy. Whilst providing ongoing support and training to the firms colleagues on various packages, this person will also have the chance to identify and implement improved ways of working, managing change and ensuring a smooth integration throughout projects. This position will best suit a financial systems professional with previous experience in an accounting environment that has since gained a deep understanding of finance systems training, transformations, integrations and change management. If you are looking for an opportunity to join a leading professional services firm where you could have a real impact, please don't hesitate to apply or get in touch. Key Responsibilities of this Finance Systems Manager role are; Support colleagues with finance software queries, providing technical assistance as required. Provide ongoing training and development support to colleagues at all levels. Lead the software strategy for the firm, identifying and evaluating opportunities for process improvement and better ways of working. Design and carry out process improvement projects, involving the implementation and rollout of new practice applications and systems. Deliver ongoing support throughout system change and identify areas for optimisation. You A previous accountancy background with prior experience of using a wide variety of accounting software packages. Strong interpersonal skills with the ability to build relationships with stakeholders at all levels as well as partners and suppliers. Experience leading software implementation and transformation projects. Experience managing change, leading the uptake of new systems and ways of working. Roland White is an accounting and finance recruitment specialist that delivers quality driven support to a range of businesses and individuals across London and the South East. We partner professionals and deliver a personalised service to help you secure the next move that is right for you! Roland White is a recruitment agency and is advertising this on behalf of one of its clients. For more information on this opportunity or our other roles and how we can help you, please contact us via our website.
Job Title: End User Computing Manager Job Type: Permanent Start Date: ASAP Salary Range: 75,000 + Benefits Location: Teddington - preferably onsite full time Hours of Work: 36 hours a week, flexible start and finish times Role Information An exciting opportunity has become available for an experienced End User Computing Manager to join a leading organisation and play a key role in shaping and delivering the future of end-user technology services. Reporting to the Head of IT Operations, you will be responsible for the strategic direction, operational management, and continuous improvement of the End User Computing function. This role offers the opportunity to grow and lead a high-performing team while driving innovation, security, and service excellence across a complex technology environment. You will oversee endpoint platforms, workplace technologies, virtual desktop environments, collaboration tools, and hardware lifecycle management, ensuring colleagues receive a seamless, secure, and productive user experience. Key Responsibilities Lead and develop the End User Computing team, working closely with Infrastructure, Networks, Service Desk, and wider Technology teams. Define and deliver the End User Computing strategy and roadmap, ensuring alignment with wider IT and business objectives. Establish and maintain robust controls across endpoint platforms to ensure security, resilience, performance, and operational monitoring. Drive continuous improvement initiatives and evaluate emerging technologies to enhance productivity and user experience. Oversee IT Hardware Asset Lifecycle Management, ensuring effective governance, security, and availability of technology assets. Manage vendor relationships, contracts, renewals, and service performance against agreed SLAs. Lead the delivery and continuous improvement of endpoint platforms including operating systems, software deployment, patching, mobile device management, virtual desktop environments, and collaboration technologies. Support the successful transition of new and changed services into production environments. Build strong relationships with stakeholders across the organisation to ensure solutions meet business needs and maximise value from technology investments. Ensure appropriate documentation, standards, procedures, and operational runbooks are maintained and regularly reviewed. Champion best practice frameworks, including ITIL-aligned processes where appropriate. Contribute to organisational change initiatives through effective communication, leadership, and stakeholder engagement. Qualifications/Experience Required Proven experience leading End User Computing, Desktop Services, Workplace Technology, or Endpoint Management functions. Strong technical knowledge of endpoint platforms, operating systems, software deployment, patch management, and device management technologies. Experience managing Microsoft 365 environments and collaboration technologies. Knowledge of Virtual Desktop Infrastructure (VDI) technologies and endpoint security controls. Experience overseeing IT hardware asset management processes and lifecycle management. Strong understanding of service management principles and ITIL best practices. Experience managing third-party suppliers and vendor relationships. Demonstrable leadership experience, including coaching, mentoring, and developing technical teams. Excellent communication, stakeholder management, organisational, and problem-solving skills. Experience working within complex or enterprise-scale technology environments is desirable. UK National Security Vetting Status Ability to obtain relevant security clearance may be required for this role. Interested in this position? Please click "Apply Now". We try to respond to all applicants; however, due to high application volumes this is not always possible. If you have not heard from us within 14 days, unfortunately your application has been unsuccessful on this occasion. Company Information This permanent vacancy is being advertised by Rullion Ltd. Since 1978, Rullion has been securing exceptional candidates for a wide range of clients, from major global organisations to innovative SMEs and start-ups. As a family-owned business, Rullion's approach is built on credibility, honesty, and long-term relationships. Rullion specialises in delivering talent consultancy solutions across multiple sectors and is committed to championing diversity, inclusion, and equal opportunities for all employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Jul 29, 2026
Full time
Job Title: End User Computing Manager Job Type: Permanent Start Date: ASAP Salary Range: 75,000 + Benefits Location: Teddington - preferably onsite full time Hours of Work: 36 hours a week, flexible start and finish times Role Information An exciting opportunity has become available for an experienced End User Computing Manager to join a leading organisation and play a key role in shaping and delivering the future of end-user technology services. Reporting to the Head of IT Operations, you will be responsible for the strategic direction, operational management, and continuous improvement of the End User Computing function. This role offers the opportunity to grow and lead a high-performing team while driving innovation, security, and service excellence across a complex technology environment. You will oversee endpoint platforms, workplace technologies, virtual desktop environments, collaboration tools, and hardware lifecycle management, ensuring colleagues receive a seamless, secure, and productive user experience. Key Responsibilities Lead and develop the End User Computing team, working closely with Infrastructure, Networks, Service Desk, and wider Technology teams. Define and deliver the End User Computing strategy and roadmap, ensuring alignment with wider IT and business objectives. Establish and maintain robust controls across endpoint platforms to ensure security, resilience, performance, and operational monitoring. Drive continuous improvement initiatives and evaluate emerging technologies to enhance productivity and user experience. Oversee IT Hardware Asset Lifecycle Management, ensuring effective governance, security, and availability of technology assets. Manage vendor relationships, contracts, renewals, and service performance against agreed SLAs. Lead the delivery and continuous improvement of endpoint platforms including operating systems, software deployment, patching, mobile device management, virtual desktop environments, and collaboration technologies. Support the successful transition of new and changed services into production environments. Build strong relationships with stakeholders across the organisation to ensure solutions meet business needs and maximise value from technology investments. Ensure appropriate documentation, standards, procedures, and operational runbooks are maintained and regularly reviewed. Champion best practice frameworks, including ITIL-aligned processes where appropriate. Contribute to organisational change initiatives through effective communication, leadership, and stakeholder engagement. Qualifications/Experience Required Proven experience leading End User Computing, Desktop Services, Workplace Technology, or Endpoint Management functions. Strong technical knowledge of endpoint platforms, operating systems, software deployment, patch management, and device management technologies. Experience managing Microsoft 365 environments and collaboration technologies. Knowledge of Virtual Desktop Infrastructure (VDI) technologies and endpoint security controls. Experience overseeing IT hardware asset management processes and lifecycle management. Strong understanding of service management principles and ITIL best practices. Experience managing third-party suppliers and vendor relationships. Demonstrable leadership experience, including coaching, mentoring, and developing technical teams. Excellent communication, stakeholder management, organisational, and problem-solving skills. Experience working within complex or enterprise-scale technology environments is desirable. UK National Security Vetting Status Ability to obtain relevant security clearance may be required for this role. Interested in this position? Please click "Apply Now". We try to respond to all applicants; however, due to high application volumes this is not always possible. If you have not heard from us within 14 days, unfortunately your application has been unsuccessful on this occasion. Company Information This permanent vacancy is being advertised by Rullion Ltd. Since 1978, Rullion has been securing exceptional candidates for a wide range of clients, from major global organisations to innovative SMEs and start-ups. As a family-owned business, Rullion's approach is built on credibility, honesty, and long-term relationships. Rullion specialises in delivering talent consultancy solutions across multiple sectors and is committed to championing diversity, inclusion, and equal opportunities for all employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Collateral Management (AVP) 12 months Location: HEX (Hybrid) Are you ready to take the next step in your financial services career? Our client is seeking a talented and motivated individual for the role of Collateral Management / Assistant Vice President (AVP) to join their dynamic team for a 12-month temporary contract based in Harbour Exchange, London . What You'll Do: As a key player in the Derivative Operations department, you will: Ensure business-as-usual (BAU) tasks are completed accurately and on time while adhering to operational procedures. Proactively review and maintain desktop procedures to enhance operational process flows. Foster a customer-centric culture by building strong internal and external relationships. Manage daily processing and administration of EMIR risk mitigation, including: - Processing CSA and GMRA margin calls - Administering portfolio reconciliations and resolving disputes - Communicating with the Treasury Department regarding funding for margin calls Engage with support teams to ensure timely access to information and systems. Assist with User Acceptance Testing (UAT) for new systems and upgrades. Your Qualifications: To thrive in this role, you should have: Relevant experience in collateral management or a similar role. Familiarity with COLLINE, ACADIA MARGIN MANAGER, and TRIRESOLVE. Knowledge of ISDA documentation, CSA Agreements, and GMRA. An understanding of EMIR and pertinent regulations. Strong Excel skills for data manipulation. A self-motivated and collaborative spirit, with excellent communication skills. Why Our Client? Impactful Role : Play a pivotal role in ensuring the accuracy and timeliness of key financial processes. Team Environment : Work alongside dedicated professionals committed to delivering quality service and continuous improvement. Career Growth : Gain valuable experience in a fast-paced environment and contribute to enhancing operational efficiencies. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 29, 2026
Contractor
Collateral Management (AVP) 12 months Location: HEX (Hybrid) Are you ready to take the next step in your financial services career? Our client is seeking a talented and motivated individual for the role of Collateral Management / Assistant Vice President (AVP) to join their dynamic team for a 12-month temporary contract based in Harbour Exchange, London . What You'll Do: As a key player in the Derivative Operations department, you will: Ensure business-as-usual (BAU) tasks are completed accurately and on time while adhering to operational procedures. Proactively review and maintain desktop procedures to enhance operational process flows. Foster a customer-centric culture by building strong internal and external relationships. Manage daily processing and administration of EMIR risk mitigation, including: - Processing CSA and GMRA margin calls - Administering portfolio reconciliations and resolving disputes - Communicating with the Treasury Department regarding funding for margin calls Engage with support teams to ensure timely access to information and systems. Assist with User Acceptance Testing (UAT) for new systems and upgrades. Your Qualifications: To thrive in this role, you should have: Relevant experience in collateral management or a similar role. Familiarity with COLLINE, ACADIA MARGIN MANAGER, and TRIRESOLVE. Knowledge of ISDA documentation, CSA Agreements, and GMRA. An understanding of EMIR and pertinent regulations. Strong Excel skills for data manipulation. A self-motivated and collaborative spirit, with excellent communication skills. Why Our Client? Impactful Role : Play a pivotal role in ensuring the accuracy and timeliness of key financial processes. Team Environment : Work alongside dedicated professionals committed to delivering quality service and continuous improvement. Career Growth : Gain valuable experience in a fast-paced environment and contribute to enhancing operational efficiencies. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Senior Project Manager (Digital) Location: London (2-3 days per week onsite) Contract: Initial 6 Months Rate: Up to £800 per day (Inside IR35) Were looking for an experienced Senior Digital Project Manager to lead the successful delivery of large-scale, business-critical digital and IT transformation programmes within a complex, highly regulated environment. This is an opportunity to take ownership of multiple high-profile initiatives, working with senior stakeholders, delivery partners and technical teams to deliver strategic change that has real organisational impact. The Role: You will be responsible for leading the full project lifecycle across multiple concurrent digital and IT programmes, ensuring successful delivery within agreed scope, budget, quality standards, and timelines. You will provide leadership to cross-functional delivery teams, manage complex stakeholder relationships, and ensure projects are executed in line with the highest governance, quality, and delivery standards. Key Responsibilities: Lead multiple complex IT and digital transformation projects from initiation through to successful delivery. Develop robust project plans, governance documentation, budgets and delivery roadmaps. Manage project scope, risks, issues, dependencies and change control. Coordinate cross-functional technical, business and supplier teams. Provide accurate programme reporting to senior leadership and governance boards. Drive supplier performance and ensure contractual obligations are met. Lead stakeholder engagement across business and technology functions. Ensure business readiness, testing, deployment and post-implementation support are effectively managed. Mentor and support Project Managers across the wider delivery function. Promote continuous improvement and delivery best practice. Essential Experience: Extensive experience delivering large-scale IT and digital transformation projects. Strong background managing multiple concurrent projects valued up to £5m. Proven experience leading cross-functional and third-party delivery teams. Excellent stakeholder management skills, with experience influencing senior leadership. Strong commercial and financial management experience, including forecasting and budget control. Demonstrable experience working within structured project governance frameworks. Excellent planning, risk management and delivery management skills. Strong understanding of enterprise IT, infrastructure, business applications and technology change. Desirable: Experience within highly regulated industries such as infrastructure, engineering, utilities, energy, transport, financial services, healthcare or government. PRINCE2 Practitioner, APM, MSP or equivalent certification. Experience working in Agile or hybrid delivery environments. Knowledge of ITIL and service transition principles. You'll Be Someone Who: Thrives in complex, fast-paced delivery environments. Can confidently engage and influence senior stakeholders. Brings a pragmatic, delivery-focused mindset. Leads teams through ambiguity and change. Balances governance with pace and commercial awareness. Has exceptional organisational, communication and leadership skills. If youre an experienced Senior Digital Project Manager who enjoys delivering complex transformation programmes and wants to work on large-scale, strategically important initiatives, wed love to hear from you.
Jul 29, 2026
Contractor
Senior Project Manager (Digital) Location: London (2-3 days per week onsite) Contract: Initial 6 Months Rate: Up to £800 per day (Inside IR35) Were looking for an experienced Senior Digital Project Manager to lead the successful delivery of large-scale, business-critical digital and IT transformation programmes within a complex, highly regulated environment. This is an opportunity to take ownership of multiple high-profile initiatives, working with senior stakeholders, delivery partners and technical teams to deliver strategic change that has real organisational impact. The Role: You will be responsible for leading the full project lifecycle across multiple concurrent digital and IT programmes, ensuring successful delivery within agreed scope, budget, quality standards, and timelines. You will provide leadership to cross-functional delivery teams, manage complex stakeholder relationships, and ensure projects are executed in line with the highest governance, quality, and delivery standards. Key Responsibilities: Lead multiple complex IT and digital transformation projects from initiation through to successful delivery. Develop robust project plans, governance documentation, budgets and delivery roadmaps. Manage project scope, risks, issues, dependencies and change control. Coordinate cross-functional technical, business and supplier teams. Provide accurate programme reporting to senior leadership and governance boards. Drive supplier performance and ensure contractual obligations are met. Lead stakeholder engagement across business and technology functions. Ensure business readiness, testing, deployment and post-implementation support are effectively managed. Mentor and support Project Managers across the wider delivery function. Promote continuous improvement and delivery best practice. Essential Experience: Extensive experience delivering large-scale IT and digital transformation projects. Strong background managing multiple concurrent projects valued up to £5m. Proven experience leading cross-functional and third-party delivery teams. Excellent stakeholder management skills, with experience influencing senior leadership. Strong commercial and financial management experience, including forecasting and budget control. Demonstrable experience working within structured project governance frameworks. Excellent planning, risk management and delivery management skills. Strong understanding of enterprise IT, infrastructure, business applications and technology change. Desirable: Experience within highly regulated industries such as infrastructure, engineering, utilities, energy, transport, financial services, healthcare or government. PRINCE2 Practitioner, APM, MSP or equivalent certification. Experience working in Agile or hybrid delivery environments. Knowledge of ITIL and service transition principles. You'll Be Someone Who: Thrives in complex, fast-paced delivery environments. Can confidently engage and influence senior stakeholders. Brings a pragmatic, delivery-focused mindset. Leads teams through ambiguity and change. Balances governance with pace and commercial awareness. Has exceptional organisational, communication and leadership skills. If youre an experienced Senior Digital Project Manager who enjoys delivering complex transformation programmes and wants to work on large-scale, strategically important initiatives, wed love to hear from you.
Office Manager Digbeth, Birmingham - office-based Mon-Fri £40,000 - £45,000 p/a DoE Bell Cornwall Recruitment are delighted to be working with a reputable, growing professional services firm in Digbeth, Birmingham. They are looking for an Office Manager to act as the go-to-person for all things operational, HR, compliance, and administration in their Birmingham head office. Duties and responsibilities of the Office Manager will include (but are not limited to): All HR administration tasks including onboarding starters, full leaver process, any employee contract changes, managing absences and annual leave requests, and liaising with external consultant for more high-level matters. Management of compliance processes for the business including ISO and health and safety accreditations including preparations for audit and responsibility for annual renewal processes. Full responsibility for all ad-hoc administration for the business such as company communications, ordering stationary, directing phone calls, and meeting and greeting visitors coming into the office. Working closely with 5 directors including setting the agenda and taking actions from quarterly board meeting and management meetings. Ad-hoc facilities management for any building work in the office, car park queries or any other general office management matters for the business. Experience required: Must have considerable experience in an office manager or practice manager role, with evidence of managing a fast-paced, professional environment. Must have HR experience and a basic knowledge of HR best practice. Excellent written and verbal communication skills. A can-do attitude and a 'no job too small' outlook. Happy in the office 5 days a week, being the go-to presence. A fantastic opportunity for an Office Manager seeking a new challenge in a busy, fast-paced role.INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Jul 29, 2026
Full time
Office Manager Digbeth, Birmingham - office-based Mon-Fri £40,000 - £45,000 p/a DoE Bell Cornwall Recruitment are delighted to be working with a reputable, growing professional services firm in Digbeth, Birmingham. They are looking for an Office Manager to act as the go-to-person for all things operational, HR, compliance, and administration in their Birmingham head office. Duties and responsibilities of the Office Manager will include (but are not limited to): All HR administration tasks including onboarding starters, full leaver process, any employee contract changes, managing absences and annual leave requests, and liaising with external consultant for more high-level matters. Management of compliance processes for the business including ISO and health and safety accreditations including preparations for audit and responsibility for annual renewal processes. Full responsibility for all ad-hoc administration for the business such as company communications, ordering stationary, directing phone calls, and meeting and greeting visitors coming into the office. Working closely with 5 directors including setting the agenda and taking actions from quarterly board meeting and management meetings. Ad-hoc facilities management for any building work in the office, car park queries or any other general office management matters for the business. Experience required: Must have considerable experience in an office manager or practice manager role, with evidence of managing a fast-paced, professional environment. Must have HR experience and a basic knowledge of HR best practice. Excellent written and verbal communication skills. A can-do attitude and a 'no job too small' outlook. Happy in the office 5 days a week, being the go-to presence. A fantastic opportunity for an Office Manager seeking a new challenge in a busy, fast-paced role.INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
PMO Reporting Analyst Bristol 4-Month Contract Paying up to 56.50p/h (Inside IR35) About the Role : Seeking a PMO Reporting Analyst to support activities and assure the portfolio of change within a growing IT organisation. Key Responsibilities Collect, validate, and manage performance data across the Digital Solutions portfolio Develop and maintain dashboards and reports (Power BI, Excel, or similar tools). Deliver standard and ad-hoc reporting packs. Automate reporting processes to improve efficiency and reduce manual effort. Present insights clearly to PMO leadership and stakeholders. Analyse performance trends Ensure adherence to companies PMO standards, governance, and lifecycle processes. Support gating, reviews, and assurance activities with data and insights. Contribute to continuous improvement of PMO reporting frameworks. Work closely with Portfolio leads and functional teams. Translate business needs into reporting and analysis solutions. Support senior stakeholders with data insights to inform strategic decisions. Drive improvements in PMO tools, analytics capabilities, and data processes. Required Experience Experience in a PMO, project controls, or data analyst role within complex environments Strong analytical skills with ability to interpret large datasets. Experience with Power BI or similar visualisation tools. Advanced Excel skills (e.g. Power Query, pivot tables, formulas). Understanding of project lifecycle, governance, and PMO processes. Knowledge of tools such as SAP & JIRA. Exposure to automation tools (Power Automate, Python, SQL). Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jul 29, 2026
Contractor
PMO Reporting Analyst Bristol 4-Month Contract Paying up to 56.50p/h (Inside IR35) About the Role : Seeking a PMO Reporting Analyst to support activities and assure the portfolio of change within a growing IT organisation. Key Responsibilities Collect, validate, and manage performance data across the Digital Solutions portfolio Develop and maintain dashboards and reports (Power BI, Excel, or similar tools). Deliver standard and ad-hoc reporting packs. Automate reporting processes to improve efficiency and reduce manual effort. Present insights clearly to PMO leadership and stakeholders. Analyse performance trends Ensure adherence to companies PMO standards, governance, and lifecycle processes. Support gating, reviews, and assurance activities with data and insights. Contribute to continuous improvement of PMO reporting frameworks. Work closely with Portfolio leads and functional teams. Translate business needs into reporting and analysis solutions. Support senior stakeholders with data insights to inform strategic decisions. Drive improvements in PMO tools, analytics capabilities, and data processes. Required Experience Experience in a PMO, project controls, or data analyst role within complex environments Strong analytical skills with ability to interpret large datasets. Experience with Power BI or similar visualisation tools. Advanced Excel skills (e.g. Power Query, pivot tables, formulas). Understanding of project lifecycle, governance, and PMO processes. Knowledge of tools such as SAP & JIRA. Exposure to automation tools (Power Automate, Python, SQL). Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Service Service Employment Agency Limited
Norwich, Norfolk
My client is looking for an experienced Administration Manager to join their established Financial Planning administrative support team; this is an excellent opportunity to join an incredibly well-established team of wealth management and retirement provision, professionals. My client is one of the county's leading employers, with excellent opportunities for personal and financial development and a history of facilitating the growth of their staff; their reputation is second to none. This is a pivotal leadership role, responsible for managing a multi-skilled administration team, ensuring regulatory compliance, driving efficiencies, and delivering excellent outcomes for both clients and advisers. You will oversee workflow across Financial Services on a daily basis, supporting the servicing of existing business, the submission of new investments and play a key role in developing people, processes, and systems in line with business strategy and FCA expectations. Key responsibilities You will have lead, motivate and manage a team of administrators and technical staff (circa 20 team members) You will monitor workloads, allocate work, points of contact, rotas and cover to ensure efficient service of delivery You will oversee administration and technical support across Wealth, Corporate and Protection business You will work closely with the Compliance Manager to ensure FCA and compliance requirements are consistently met and embedded within the team You will promote a strong TCF culture, placing excellent client outcomes at the centre of all support functions You will identify training needs and implement development, coaching and CPD plans You will conduct appraisals, one-to-ones, probation reviews and performance management You will recruit, develop and resource the team to meet current and future business needs You will answer and support day-to-day product and process queries You will review, improve and implement new processes, efficiencies and system changes You will manage and contribute to projects, including IT and e-commerce initiatives You will liaise closely with Compliance, Directors, Product Providers and key stakeholders You will provide information to the Senior Management team and Directors around work undertaken by administrators, and where any backlogs may develop You will ensure company values are upheld across all Financial Services staff under your management You will provide management reporting and updates to the Directors You will engage with and ensure most effective use of my client chosen CRM - Intelligent Office. What my client is looking for You will be a confident and capable people manager with strong Financial Services knowledge and a proactive, improvement-focused mindset. Essential skills and experience: You will have proven experience managing administration teams within Financial Services You will have strong people management, coaching and leadership skills You will have good knowledge of life assurance, pensions and investment products You will have excellent organisational, prioritisation and delegation skills You will possess the ability to analyse workflows and implement efficiencies and improvements You will be a confident communicator, able to motivate, influence and engage teams and stakeholders You will have experience in training, development and performance management Why apply for this position This is a key leadership role within a respected Financial Services business An opportunity to shape and improve systems, processes and team development A chance to become a supportive senior leader, working in a collaborative working environment A chance to focus on quality, compliance and client outcomes - not just volume My client offers long-term career development within a growing organisation Benefits Company pension 25 days holiday + BH (option to purchase additional holiday each year) Death in Service 4 x Salary Bupa Cashplan Annual pay review Annual group bonus (discretionary) Regular work social events Support of professional training and development (CII exams)
Jul 29, 2026
Full time
My client is looking for an experienced Administration Manager to join their established Financial Planning administrative support team; this is an excellent opportunity to join an incredibly well-established team of wealth management and retirement provision, professionals. My client is one of the county's leading employers, with excellent opportunities for personal and financial development and a history of facilitating the growth of their staff; their reputation is second to none. This is a pivotal leadership role, responsible for managing a multi-skilled administration team, ensuring regulatory compliance, driving efficiencies, and delivering excellent outcomes for both clients and advisers. You will oversee workflow across Financial Services on a daily basis, supporting the servicing of existing business, the submission of new investments and play a key role in developing people, processes, and systems in line with business strategy and FCA expectations. Key responsibilities You will have lead, motivate and manage a team of administrators and technical staff (circa 20 team members) You will monitor workloads, allocate work, points of contact, rotas and cover to ensure efficient service of delivery You will oversee administration and technical support across Wealth, Corporate and Protection business You will work closely with the Compliance Manager to ensure FCA and compliance requirements are consistently met and embedded within the team You will promote a strong TCF culture, placing excellent client outcomes at the centre of all support functions You will identify training needs and implement development, coaching and CPD plans You will conduct appraisals, one-to-ones, probation reviews and performance management You will recruit, develop and resource the team to meet current and future business needs You will answer and support day-to-day product and process queries You will review, improve and implement new processes, efficiencies and system changes You will manage and contribute to projects, including IT and e-commerce initiatives You will liaise closely with Compliance, Directors, Product Providers and key stakeholders You will provide information to the Senior Management team and Directors around work undertaken by administrators, and where any backlogs may develop You will ensure company values are upheld across all Financial Services staff under your management You will provide management reporting and updates to the Directors You will engage with and ensure most effective use of my client chosen CRM - Intelligent Office. What my client is looking for You will be a confident and capable people manager with strong Financial Services knowledge and a proactive, improvement-focused mindset. Essential skills and experience: You will have proven experience managing administration teams within Financial Services You will have strong people management, coaching and leadership skills You will have good knowledge of life assurance, pensions and investment products You will have excellent organisational, prioritisation and delegation skills You will possess the ability to analyse workflows and implement efficiencies and improvements You will be a confident communicator, able to motivate, influence and engage teams and stakeholders You will have experience in training, development and performance management Why apply for this position This is a key leadership role within a respected Financial Services business An opportunity to shape and improve systems, processes and team development A chance to become a supportive senior leader, working in a collaborative working environment A chance to focus on quality, compliance and client outcomes - not just volume My client offers long-term career development within a growing organisation Benefits Company pension 25 days holiday + BH (option to purchase additional holiday each year) Death in Service 4 x Salary Bupa Cashplan Annual pay review Annual group bonus (discretionary) Regular work social events Support of professional training and development (CII exams)
Technology Innovation Consultant 65,000 London Hybrid London/Hybrid 65,000 + excellent package Overview An excellent opportunity has arisen with a leading global financial institution. We are seeking a proactive and highly organised Technology Innovation Consultant to join the Office of the COO within the Technology function. The successful candidate will support Technology leadership in delivering business-critical programmes, improving operational efficiencies, and enhancing communication and engagement across the wider business. This role combines business management, stakeholder engagement, innovation, and project delivery responsibilities within a fast-paced and highly collaborative environment. Role & Responsibilities Support the Technology COO in managing day-to-day Technology operations and strategic initiatives Coordinate operational and transformation projects across Technology teams. Act as a liaison between Technology and business stakeholders, ensuring clear communication and alignment. Produce executive reporting, MI packs, dashboards, and presentations for leadership. Support communication and rollout of AI, innovation, and technology initiatives. Drive operational efficiencies, cost-saving initiatives, and continuous improvement activities. Support technology innovation, engagement, and departmental change programmes. Lead culture, diversity, and employee engagement initiatives across Technology. Partner with HR and senior stakeholders on graduate, women in technology, and engagement programmes. Skills & Experience Essential Previous experience as a Business Analyst, Business Manager, or similar role within a large organisation, ideally within Technology or Financial Services. Strong project management and organisational skills, with the ability to manage multiple initiatives simultaneously. Excellent stakeholder management and communication skills across all levels of the organisation. Experience preparing executive-level reporting, presentations, and management information. Ability to simplify and communicate complex information clearly using structured storytelling techniques. Strong understanding of technology operations and business support functions. Desirable Experience within banking, financial services, or other regulated environments. Exposure to AI, innovation, or digital transformation initiatives. Experience supporting culture, engagement, or diversity programmes. Understanding of governance, operational management, or COO functions within Technology organisations. Technology Innovation Consultant 65,000 London Hybrid
Jul 29, 2026
Full time
Technology Innovation Consultant 65,000 London Hybrid London/Hybrid 65,000 + excellent package Overview An excellent opportunity has arisen with a leading global financial institution. We are seeking a proactive and highly organised Technology Innovation Consultant to join the Office of the COO within the Technology function. The successful candidate will support Technology leadership in delivering business-critical programmes, improving operational efficiencies, and enhancing communication and engagement across the wider business. This role combines business management, stakeholder engagement, innovation, and project delivery responsibilities within a fast-paced and highly collaborative environment. Role & Responsibilities Support the Technology COO in managing day-to-day Technology operations and strategic initiatives Coordinate operational and transformation projects across Technology teams. Act as a liaison between Technology and business stakeholders, ensuring clear communication and alignment. Produce executive reporting, MI packs, dashboards, and presentations for leadership. Support communication and rollout of AI, innovation, and technology initiatives. Drive operational efficiencies, cost-saving initiatives, and continuous improvement activities. Support technology innovation, engagement, and departmental change programmes. Lead culture, diversity, and employee engagement initiatives across Technology. Partner with HR and senior stakeholders on graduate, women in technology, and engagement programmes. Skills & Experience Essential Previous experience as a Business Analyst, Business Manager, or similar role within a large organisation, ideally within Technology or Financial Services. Strong project management and organisational skills, with the ability to manage multiple initiatives simultaneously. Excellent stakeholder management and communication skills across all levels of the organisation. Experience preparing executive-level reporting, presentations, and management information. Ability to simplify and communicate complex information clearly using structured storytelling techniques. Strong understanding of technology operations and business support functions. Desirable Experience within banking, financial services, or other regulated environments. Exposure to AI, innovation, or digital transformation initiatives. Experience supporting culture, engagement, or diversity programmes. Understanding of governance, operational management, or COO functions within Technology organisations. Technology Innovation Consultant 65,000 London Hybrid
Program Management Office Analyst Location: Bristol (Hybrid) Salary: Up to 45k Job Type: Full-time About the Role We're looking for an organised and proactive PMO Analyst to join a growing Programme Management Office, supporting the successful delivery of client implementations, business change initiatives, and internal projects. This is an excellent opportunity for someone who enjoys working in a fast-paced, collaborative environment and is passionate about improving project delivery, governance, and stakeholder engagement. You'll work alongside Project Managers, Business Analysts, Delivery teams, and senior stakeholders to ensure projects are delivered on time, within budget, and to a high standard. Key Responsibilities Support project delivery through effective planning, coordination, reporting and governance. Create and maintain detailed project plans, schedules and delivery documentation. Monitor project progress, risks, issues, assumptions and dependencies (RAID). Produce accurate project reporting and management information for senior stakeholders. Support governance processes, project controls and change management activities. Coordinate project documentation, registers and organisational records. Assist with resource planning and project tracking across multiple initiatives. Identify opportunities to improve delivery processes and promote best practice across the PMO. Support project teams with data analysis, reporting and continuous improvement initiatives. Build strong working relationships with internal teams and external stakeholders. We're looking for someone who has: At least 3 years' experience in a PMO Analyst, Project Coordinator, Project Manager or Client Delivery role. Experience within regulated industries is advantageous. Strong knowledge of project management methodologies and governance frameworks. Experience managing project reporting, risks, issues and delivery documentation. Excellent stakeholder management and communication skills. Strong analytical and problem-solving abilities. Experience producing high-quality reports and presenting information to a range of audiences. Excellent planning, organisation and time management skills. The ability to work independently while collaborating effectively with cross-functional teams. A proactive mindset with a continuous improvement focus. Experience using Microsoft Project or similar project planning tools is desirable. What You'll Bring Strong attention to detail. A collaborative and positive approach. Confidence working with senior stakeholders. A customer-focused mindset. Resilience and adaptability in a changing environment. A commitment to delivering high-quality outcomes.
Jul 29, 2026
Full time
Program Management Office Analyst Location: Bristol (Hybrid) Salary: Up to 45k Job Type: Full-time About the Role We're looking for an organised and proactive PMO Analyst to join a growing Programme Management Office, supporting the successful delivery of client implementations, business change initiatives, and internal projects. This is an excellent opportunity for someone who enjoys working in a fast-paced, collaborative environment and is passionate about improving project delivery, governance, and stakeholder engagement. You'll work alongside Project Managers, Business Analysts, Delivery teams, and senior stakeholders to ensure projects are delivered on time, within budget, and to a high standard. Key Responsibilities Support project delivery through effective planning, coordination, reporting and governance. Create and maintain detailed project plans, schedules and delivery documentation. Monitor project progress, risks, issues, assumptions and dependencies (RAID). Produce accurate project reporting and management information for senior stakeholders. Support governance processes, project controls and change management activities. Coordinate project documentation, registers and organisational records. Assist with resource planning and project tracking across multiple initiatives. Identify opportunities to improve delivery processes and promote best practice across the PMO. Support project teams with data analysis, reporting and continuous improvement initiatives. Build strong working relationships with internal teams and external stakeholders. We're looking for someone who has: At least 3 years' experience in a PMO Analyst, Project Coordinator, Project Manager or Client Delivery role. Experience within regulated industries is advantageous. Strong knowledge of project management methodologies and governance frameworks. Experience managing project reporting, risks, issues and delivery documentation. Excellent stakeholder management and communication skills. Strong analytical and problem-solving abilities. Experience producing high-quality reports and presenting information to a range of audiences. Excellent planning, organisation and time management skills. The ability to work independently while collaborating effectively with cross-functional teams. A proactive mindset with a continuous improvement focus. Experience using Microsoft Project or similar project planning tools is desirable. What You'll Bring Strong attention to detail. A collaborative and positive approach. Confidence working with senior stakeholders. A customer-focused mindset. Resilience and adaptability in a changing environment. A commitment to delivering high-quality outcomes.
Job Title: ICT Infrastructure Manager Location: Bridgend Salary: £53,451 - £57,186 per annum Job Type: Full Time, Permanent Working Hours: 37 hours per week Closing Date: 31/07/2026, 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! The role: We are seeking a highly skilled and motivated ICT Infrastructure Manager to lead a large and diverse team of highly experienced technical specialists as they develop, implement, and maintain South Wales Police's technical infrastructure. As an ICT Infrastructure Manager, you will form part of an extended ICT senior management team and play a crucial role in both designing and developing the ICT infrastructure needed for now and the future, ensuring the smooth functioning of our ICT infrastructure on a day-to-day basis. The technical infrastructure is comprised of both on-premise and cloud-based services, which host a range of systems critical to the function of our organisation as well as other emergency services and external partners. Your primary role will be to manage our team of technical specialists. This will involve scoping architectural designs and implementations, agreeing work scheduling, investigating and resolving any infrastructural issues and managing the lifecycle management of configuration items. Key duties: Manage the day-to-day infrastructure operations including servers, network, security and cloud services Lead infrastructure projects including upgrades, migrations and system implementations Develop and maintain security protocols and procedures for infrastructure systems Oversee disaster recovery and business continuity planning Provide technical guidance to the infrastructure team and other teams within ICT Executing the strategic vision for our infrastructure, ensuring that it is secure, reliable and efficient To provide specialist advice and guidance on a range of complex and/or escalated technical issues About you: Possess any of the following: A bachelor's degree in an ICT related subject An ICT related qualification Demonstratable equivalent skills or experience Proven experience of managing a team of technical specialists. Be able to demonstrate substantial experience of working with, and leading technological change at an infrastructure level. Proven experience of managing day-to-day ICT operations. Skilled in system integration as well as a sound knowledge of major ICT platforms Experience in leading infrastructure projects Strong analytical and problem-solving skills Benefits: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 years after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being Additional Information: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide. South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves. We are committed to achieving a working environment which is free from any form of harassment, intimidation, bullying or victimisation. Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: ICT Infrastructure Manager, Head of Infrastructure, IT Operations Manager, Infrastructure Delivery Manager, Server and Network Manager, Technical Services Manager, Cloud Operations Manager, Enterprise Infrastructure Lead, ICT Platforms Manager, Senior IT Manager, Infrastructure Programme Manager, Systems and Storage Manager, ICT Service Delivery Manager, IT Infrastructure Architect, Datacentre Operations Manager may also be considered for this role.
Jul 29, 2026
Full time
Job Title: ICT Infrastructure Manager Location: Bridgend Salary: £53,451 - £57,186 per annum Job Type: Full Time, Permanent Working Hours: 37 hours per week Closing Date: 31/07/2026, 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! The role: We are seeking a highly skilled and motivated ICT Infrastructure Manager to lead a large and diverse team of highly experienced technical specialists as they develop, implement, and maintain South Wales Police's technical infrastructure. As an ICT Infrastructure Manager, you will form part of an extended ICT senior management team and play a crucial role in both designing and developing the ICT infrastructure needed for now and the future, ensuring the smooth functioning of our ICT infrastructure on a day-to-day basis. The technical infrastructure is comprised of both on-premise and cloud-based services, which host a range of systems critical to the function of our organisation as well as other emergency services and external partners. Your primary role will be to manage our team of technical specialists. This will involve scoping architectural designs and implementations, agreeing work scheduling, investigating and resolving any infrastructural issues and managing the lifecycle management of configuration items. Key duties: Manage the day-to-day infrastructure operations including servers, network, security and cloud services Lead infrastructure projects including upgrades, migrations and system implementations Develop and maintain security protocols and procedures for infrastructure systems Oversee disaster recovery and business continuity planning Provide technical guidance to the infrastructure team and other teams within ICT Executing the strategic vision for our infrastructure, ensuring that it is secure, reliable and efficient To provide specialist advice and guidance on a range of complex and/or escalated technical issues About you: Possess any of the following: A bachelor's degree in an ICT related subject An ICT related qualification Demonstratable equivalent skills or experience Proven experience of managing a team of technical specialists. Be able to demonstrate substantial experience of working with, and leading technological change at an infrastructure level. Proven experience of managing day-to-day ICT operations. Skilled in system integration as well as a sound knowledge of major ICT platforms Experience in leading infrastructure projects Strong analytical and problem-solving skills Benefits: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 years after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being Additional Information: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide. South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves. We are committed to achieving a working environment which is free from any form of harassment, intimidation, bullying or victimisation. Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: ICT Infrastructure Manager, Head of Infrastructure, IT Operations Manager, Infrastructure Delivery Manager, Server and Network Manager, Technical Services Manager, Cloud Operations Manager, Enterprise Infrastructure Lead, ICT Platforms Manager, Senior IT Manager, Infrastructure Programme Manager, Systems and Storage Manager, ICT Service Delivery Manager, IT Infrastructure Architect, Datacentre Operations Manager may also be considered for this role.
Civils Project Manager - District Heating Networks Role Purpose The Civils Project Manager will be responsible for the safe, efficient, and successful delivery of district heating and heat network infrastructure projects. The role will lead all aspects of project delivery, including planning, construction, stakeholder management, commercial performance, and programme control, ensuring projects are completed on time, within budget, and to the required quality standards. Key Responsibilities Manage district heating and heat network projects from contract award through to completion and handover. Lead multidisciplinary project teams, subcontractors, and suppliers to achieve project objectives. Develop and manage project programmes, budgets, resource plans, and risk registers. Oversee the installation of district heating pipework, valve chambers, energy centres, and associated civil engineering works. Coordinate utility searches, diversions, permits, traffic management, and stakeholder interfaces. Manage NEC or equivalent contracts, including change control, compensation events, and commercial reporting. Ensure compliance with all health, safety, environmental, and quality requirements. Act as the primary point of contact for clients, local authorities, highways authorities, consultants, and utility providers. Monitor project performance and produce regular progress, cost, and programme reports. Manage temporary works, lifting operations, logistics planning, and construction activities in complex urban environments. Experience Required Proven experience delivering district heating, heat network, utility, or major civil infrastructure projects. Strong project management background with responsibility for programme, budget, quality, and stakeholder management. Experience managing the installation of pre-insulated buried pipework and associated civil engineering works. Knowledge of deep excavations, utility interfaces, highway works, reinstatement, and street works requirements. Experience working within live urban environments and coordinating multiple stakeholders and statutory authorities. Demonstrable experience managing subcontractors, supply chain partners, and site delivery teams. Strong understanding of project controls, risk management, procurement, and contract administration. Experience delivering projects under NEC contracts or similar forms of contract. Proven ability to lead projects from design and planning through construction, commissioning, and handover. Qualifications & Skills Degree, HNC/HND, or equivalent qualification in Civil Engineering, Construction Management, or a related discipline. SMSTS certification. Temporary Works Coordinator qualification desirable. Professional membership such as ICE, MCIOB, APM, or equivalent desirable. Strong commercial awareness and contract management skills. Excellent communication, leadership, and stakeholder management abilities. Proficient in project planning and reporting software. Personal Attributes Strong leader with the ability to motivate teams and drive project performance. Proactive and solutions-focused approach. Excellent organisational and decision-making skills. Ability to manage multiple priorities in a fast-paced project environment. Committed to delivering projects safely, efficiently, and to a high standard of quality. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit (url removed) Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Jul 29, 2026
Contractor
Civils Project Manager - District Heating Networks Role Purpose The Civils Project Manager will be responsible for the safe, efficient, and successful delivery of district heating and heat network infrastructure projects. The role will lead all aspects of project delivery, including planning, construction, stakeholder management, commercial performance, and programme control, ensuring projects are completed on time, within budget, and to the required quality standards. Key Responsibilities Manage district heating and heat network projects from contract award through to completion and handover. Lead multidisciplinary project teams, subcontractors, and suppliers to achieve project objectives. Develop and manage project programmes, budgets, resource plans, and risk registers. Oversee the installation of district heating pipework, valve chambers, energy centres, and associated civil engineering works. Coordinate utility searches, diversions, permits, traffic management, and stakeholder interfaces. Manage NEC or equivalent contracts, including change control, compensation events, and commercial reporting. Ensure compliance with all health, safety, environmental, and quality requirements. Act as the primary point of contact for clients, local authorities, highways authorities, consultants, and utility providers. Monitor project performance and produce regular progress, cost, and programme reports. Manage temporary works, lifting operations, logistics planning, and construction activities in complex urban environments. Experience Required Proven experience delivering district heating, heat network, utility, or major civil infrastructure projects. Strong project management background with responsibility for programme, budget, quality, and stakeholder management. Experience managing the installation of pre-insulated buried pipework and associated civil engineering works. Knowledge of deep excavations, utility interfaces, highway works, reinstatement, and street works requirements. Experience working within live urban environments and coordinating multiple stakeholders and statutory authorities. Demonstrable experience managing subcontractors, supply chain partners, and site delivery teams. Strong understanding of project controls, risk management, procurement, and contract administration. Experience delivering projects under NEC contracts or similar forms of contract. Proven ability to lead projects from design and planning through construction, commissioning, and handover. Qualifications & Skills Degree, HNC/HND, or equivalent qualification in Civil Engineering, Construction Management, or a related discipline. SMSTS certification. Temporary Works Coordinator qualification desirable. Professional membership such as ICE, MCIOB, APM, or equivalent desirable. Strong commercial awareness and contract management skills. Excellent communication, leadership, and stakeholder management abilities. Proficient in project planning and reporting software. Personal Attributes Strong leader with the ability to motivate teams and drive project performance. Proactive and solutions-focused approach. Excellent organisational and decision-making skills. Ability to manage multiple priorities in a fast-paced project environment. Committed to delivering projects safely, efficiently, and to a high standard of quality. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit (url removed) Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Senior Software Project Manager Location: London / Bromley - Hybrid ( 3 days in office is essential) Contract: 12 months with possible extension for one more year. Rate: 650 - 700 inside umbrella. Overview We are seeking an experienced Senior Project Manager to lead the end-to-end delivery of internally developed business tools and strategic initiatives. The successful candidate will be responsible for driving projects from initial discovery through implementation, ensuring delivery against scope, timeline, budget, and quality objectives. This role requires a strong background in project management within large, complex organisations. Experience working alongside technology teams, software development functions, or digital transformation programmes is highly desirable. Banking, financial services, or other highly regulated corporate environments would be advantageous. The Senior Project Manager will also lead reviews of existing tools and processes, identifying improvement opportunities and creating actionable recovery and optimisation plans to improve delivery, adoption, and business outcomes. Key Responsibilities Lead the end-to-end delivery of internal business tools and strategic programmes from initiation through successful implementation. Define project scope, objectives, milestones, timelines, dependencies, resource requirements, and go-live plans. Develop and maintain comprehensive project plans, ensuring risks, issues, decisions, and actions are effectively managed. Drive project governance, stakeholder engagement, and executive reporting across all phases of delivery. Conduct reviews of existing tools, processes, and initiatives, identifying gaps, challenges, and opportunities for improvement. Create and execute recovery ("get-to-green") plans with clear ownership, milestones, success measures, and risk mitigation strategies. Coordinate cross-functional teams including business stakeholders, technology teams, operations, compliance, and support functions. Track project progress and delivery health, providing clear and transparent updates to senior leadership and key stakeholders. Establish and monitor project success metrics, including adoption, operational efficiency, customer/user experience, and business outcomes. Support change management, communications, training, documentation, and onboarding activities to maximise adoption and long-term success. Facilitate lessons learned sessions and post-project reviews to drive continuous improvement across future initiatives. Ensure projects align with organisational standards for security, privacy, risk management, and governance. Required Experience & Skills Significant experience delivering complex projects and programmes within large corporate environments. Proven track record of managing projects from business case through implementation and stabilisation. Experience working with technology, software development, digital transformation, or business systems initiatives. Strong stakeholder management skills with the ability to influence and align senior leaders and cross-functional teams. Excellent problem-solving capabilities, with a structured approach to managing complex challenges and driving outcomes. Strong experience in project planning, risk management, issue resolution, dependency management, and governance. Ability to work independently while managing multiple priorities within a fast-paced environment. Experience conducting project reviews, post-mortems, and building recovery plans for underperforming initiatives. Exceptional communication, presentation, and executive reporting skills. Strong organisational and time management capabilities. Proficiency with Microsoft Office Suite and project management tools such as Jira, Microsoft Project, or similar platforms. Experience collaborating effectively across technical and non-technical teams. Knowledge of security, privacy-by-design principles, and technology governance frameworks. Preferred Qualifications Experience within Banking, Financial Services, FinTech, or other regulated industries. Experience delivering internally developed software, enterprise applications, or digital platforms. Project Management certification (PMP, PRINCE2, MSP, or equivalent) preferred. Familiarity with software development lifecycles and technology delivery processes. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jul 29, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Senior Software Project Manager Location: London / Bromley - Hybrid ( 3 days in office is essential) Contract: 12 months with possible extension for one more year. Rate: 650 - 700 inside umbrella. Overview We are seeking an experienced Senior Project Manager to lead the end-to-end delivery of internally developed business tools and strategic initiatives. The successful candidate will be responsible for driving projects from initial discovery through implementation, ensuring delivery against scope, timeline, budget, and quality objectives. This role requires a strong background in project management within large, complex organisations. Experience working alongside technology teams, software development functions, or digital transformation programmes is highly desirable. Banking, financial services, or other highly regulated corporate environments would be advantageous. The Senior Project Manager will also lead reviews of existing tools and processes, identifying improvement opportunities and creating actionable recovery and optimisation plans to improve delivery, adoption, and business outcomes. Key Responsibilities Lead the end-to-end delivery of internal business tools and strategic programmes from initiation through successful implementation. Define project scope, objectives, milestones, timelines, dependencies, resource requirements, and go-live plans. Develop and maintain comprehensive project plans, ensuring risks, issues, decisions, and actions are effectively managed. Drive project governance, stakeholder engagement, and executive reporting across all phases of delivery. Conduct reviews of existing tools, processes, and initiatives, identifying gaps, challenges, and opportunities for improvement. Create and execute recovery ("get-to-green") plans with clear ownership, milestones, success measures, and risk mitigation strategies. Coordinate cross-functional teams including business stakeholders, technology teams, operations, compliance, and support functions. Track project progress and delivery health, providing clear and transparent updates to senior leadership and key stakeholders. Establish and monitor project success metrics, including adoption, operational efficiency, customer/user experience, and business outcomes. Support change management, communications, training, documentation, and onboarding activities to maximise adoption and long-term success. Facilitate lessons learned sessions and post-project reviews to drive continuous improvement across future initiatives. Ensure projects align with organisational standards for security, privacy, risk management, and governance. Required Experience & Skills Significant experience delivering complex projects and programmes within large corporate environments. Proven track record of managing projects from business case through implementation and stabilisation. Experience working with technology, software development, digital transformation, or business systems initiatives. Strong stakeholder management skills with the ability to influence and align senior leaders and cross-functional teams. Excellent problem-solving capabilities, with a structured approach to managing complex challenges and driving outcomes. Strong experience in project planning, risk management, issue resolution, dependency management, and governance. Ability to work independently while managing multiple priorities within a fast-paced environment. Experience conducting project reviews, post-mortems, and building recovery plans for underperforming initiatives. Exceptional communication, presentation, and executive reporting skills. Strong organisational and time management capabilities. Proficiency with Microsoft Office Suite and project management tools such as Jira, Microsoft Project, or similar platforms. Experience collaborating effectively across technical and non-technical teams. Knowledge of security, privacy-by-design principles, and technology governance frameworks. Preferred Qualifications Experience within Banking, Financial Services, FinTech, or other regulated industries. Experience delivering internally developed software, enterprise applications, or digital platforms. Project Management certification (PMP, PRINCE2, MSP, or equivalent) preferred. Familiarity with software development lifecycles and technology delivery processes. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
Jul 29, 2026
Full time
Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
Pure Resourcing Solutions Limited
Ipswich, Suffolk
IT & Business Systems Manager Suffolk Multi-site Role 55,000 - 60,000 We're supporting a growing and ambitious manufacturing group as they invest in technology, systems and operational capability to support the next phase of business growth. This is a rare and exciting opportunity to take ownership of a varied technology and business systems estate, helping shape the roadmap, improve processes and ensure technology is aligned to the needs of a fast-evolving business. This role could suit an experienced IT & Business Systems Manager looking for broader responsibility, or an ambitious technology leader ready to step into their first role and make a genuine impact. Key Responsibilities Develop and deliver the technology and business systems roadmap. Lead and improve core IT and business systems across multiple sites. Drive system optimisation, process improvement and operational efficiency. Manage and develop relationships with outsourced IT partners, ensuring strong service delivery, accountability and value for money. Define and refine responsibilities between internal teams and third-party technology providers. Own cyber security strategy, governance and risk management. Partner with senior stakeholders to align technology initiatives with business objectives. Provide leadership to a small internal team whilst coordinating external support partners. Identify opportunities to simplify systems, reduce manual processes and improve the flow of information across the business. Establish supplier governance, service standards and performance measures. About You Experience leading IT, business systems or technology functions. Strong stakeholder management skills with the ability to influence at all levels. Exposure to ERP, operational systems or business-critical applications. Experience managing suppliers, MSPs and third-party technology providers. Commercially minded, with the ability to balance risk, cost and business priorities. Comfortable operating in a hands-on environment whilst providing strategic direction. Able to translate business challenges into practical technology solutions. Experience delivering technology change, systems improvements or transformation initiatives. Apply Now!
Jul 29, 2026
Full time
IT & Business Systems Manager Suffolk Multi-site Role 55,000 - 60,000 We're supporting a growing and ambitious manufacturing group as they invest in technology, systems and operational capability to support the next phase of business growth. This is a rare and exciting opportunity to take ownership of a varied technology and business systems estate, helping shape the roadmap, improve processes and ensure technology is aligned to the needs of a fast-evolving business. This role could suit an experienced IT & Business Systems Manager looking for broader responsibility, or an ambitious technology leader ready to step into their first role and make a genuine impact. Key Responsibilities Develop and deliver the technology and business systems roadmap. Lead and improve core IT and business systems across multiple sites. Drive system optimisation, process improvement and operational efficiency. Manage and develop relationships with outsourced IT partners, ensuring strong service delivery, accountability and value for money. Define and refine responsibilities between internal teams and third-party technology providers. Own cyber security strategy, governance and risk management. Partner with senior stakeholders to align technology initiatives with business objectives. Provide leadership to a small internal team whilst coordinating external support partners. Identify opportunities to simplify systems, reduce manual processes and improve the flow of information across the business. Establish supplier governance, service standards and performance measures. About You Experience leading IT, business systems or technology functions. Strong stakeholder management skills with the ability to influence at all levels. Exposure to ERP, operational systems or business-critical applications. Experience managing suppliers, MSPs and third-party technology providers. Commercially minded, with the ability to balance risk, cost and business priorities. Comfortable operating in a hands-on environment whilst providing strategic direction. Able to translate business challenges into practical technology solutions. Experience delivering technology change, systems improvements or transformation initiatives. Apply Now!
We are recruiting on behalf of our valued client, a market leading provider of IT Project Management Services, who is seeking an IT Project Manager to join their growing team on a permanent basis. The role offers hybrid working; however, on-site attendance at client locations is required. Projects are delivered on a regional basis, so client sites are typically close to help ensure you can get home each day. Flexibility is essential, as each project will involve a different level of on-site presence. You will receive a competitive salary and a comprehensive benefits package including profit share bonus, EAP, pension scheme, and life assurance. The Role The role requires the end-to-end delivery of software application projects and infrastructure deployments, with a strong focus on ERP, CRM and other enterprise platforms. This includes managing implementations, integrations, data migration, testing, and go lives across a range of client environments. You will be responsible for delivery plans, risks, budgets, and stakeholder engagement, ensuring that projects are completed on time, within budget, and meet quality expectations. Key Responsibilities Deliver ERP, CRM and enterprise software projects end-to-end Enterprise Infrastructure implementations end-to-end Define scope, plans and milestones across multi disciplinary teams Lead implementation, configuration, customisation and integrations Oversee data migration, cutover and validation activity Manage vendors, suppliers and technical teams Run governance, RAID management and progress reporting Support business change and user adoption Budget tracking and cost control About You You'll have 4+ years of experience as an IT Project Manager delivering complex software solutions. You must have a driving licence, access to a vehicle and the right to work in the UK, as our client is unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management Managing software budgets and commercial approvals Using Jira, MS Project Online, DevOps or similar tools
Jul 29, 2026
Full time
We are recruiting on behalf of our valued client, a market leading provider of IT Project Management Services, who is seeking an IT Project Manager to join their growing team on a permanent basis. The role offers hybrid working; however, on-site attendance at client locations is required. Projects are delivered on a regional basis, so client sites are typically close to help ensure you can get home each day. Flexibility is essential, as each project will involve a different level of on-site presence. You will receive a competitive salary and a comprehensive benefits package including profit share bonus, EAP, pension scheme, and life assurance. The Role The role requires the end-to-end delivery of software application projects and infrastructure deployments, with a strong focus on ERP, CRM and other enterprise platforms. This includes managing implementations, integrations, data migration, testing, and go lives across a range of client environments. You will be responsible for delivery plans, risks, budgets, and stakeholder engagement, ensuring that projects are completed on time, within budget, and meet quality expectations. Key Responsibilities Deliver ERP, CRM and enterprise software projects end-to-end Enterprise Infrastructure implementations end-to-end Define scope, plans and milestones across multi disciplinary teams Lead implementation, configuration, customisation and integrations Oversee data migration, cutover and validation activity Manage vendors, suppliers and technical teams Run governance, RAID management and progress reporting Support business change and user adoption Budget tracking and cost control About You You'll have 4+ years of experience as an IT Project Manager delivering complex software solutions. You must have a driving licence, access to a vehicle and the right to work in the UK, as our client is unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management Managing software budgets and commercial approvals Using Jira, MS Project Online, DevOps or similar tools
Senior Service Delivery Manager - Liverpool Renowned law firm is seeking a highly capable, positive and operationally focused Senior Delivery Manager to work closely with the COO and Head of Liverpool and support the Liverpool office's operations. This role will support the COO and Business Professional functions. Salary to £100,000 Hybrid working Fantastic employee benefits Senior Service Delivery Manager - Liverpool key Responsibilities: Support the COO and Head of Liverpool 0ffice in the management of the Liverpool office and the forward-looking strategy for the Liverpool office. Research various entities using a variety of internal and third-party resources. Act as a trusted adviser and thought partner to the COO and other senior stakeholders on matters of operational performance, people, and change in respect of the Liverpool office. Foster effective working relationships with fee-earners, and business professionals across the Liverpool office, maintaining a visible and accessible leadership presence. Leading on internal networks within the office. Support functions with service standards, turnaround times and client satisfaction as required. Change and integration support - acting as a Liverpool anchor for integration implementation and cross border alignment. Act as the primary point of contact for office-wide operational matters, client visits and internal visits, town halls, working closely with practice group leadership, support function heads, and the COO to address issues proactively and decisively. Senior Service Delivery Manager- Liverpool Skills & Requirements: Significant progressive leadership experience in operational or business services management within a professional services environment. Ability to work at pace across a diverse portfolio. Proven track record of leading and designing projects across a variety of disciplines, operational change programmes, with the ability to translate high-level objectives Strong experience of leading and developing teams, with the ability to motivate, coach, and hold people accountable in equal measure. Solid understanding of AI-enabled tools and workflow automation, with practical experience of embedding technology-driven change into operational teams and processes. Excellent communication and stakeholder management skills, with the credibility and confidence to engage effectively with senior leadership, partners, and external stakeholders. Strong analytical and problem-solving capabilities, with a disciplined, data-informed approach to operational decision-making.
Jul 29, 2026
Full time
Senior Service Delivery Manager - Liverpool Renowned law firm is seeking a highly capable, positive and operationally focused Senior Delivery Manager to work closely with the COO and Head of Liverpool and support the Liverpool office's operations. This role will support the COO and Business Professional functions. Salary to £100,000 Hybrid working Fantastic employee benefits Senior Service Delivery Manager - Liverpool key Responsibilities: Support the COO and Head of Liverpool 0ffice in the management of the Liverpool office and the forward-looking strategy for the Liverpool office. Research various entities using a variety of internal and third-party resources. Act as a trusted adviser and thought partner to the COO and other senior stakeholders on matters of operational performance, people, and change in respect of the Liverpool office. Foster effective working relationships with fee-earners, and business professionals across the Liverpool office, maintaining a visible and accessible leadership presence. Leading on internal networks within the office. Support functions with service standards, turnaround times and client satisfaction as required. Change and integration support - acting as a Liverpool anchor for integration implementation and cross border alignment. Act as the primary point of contact for office-wide operational matters, client visits and internal visits, town halls, working closely with practice group leadership, support function heads, and the COO to address issues proactively and decisively. Senior Service Delivery Manager- Liverpool Skills & Requirements: Significant progressive leadership experience in operational or business services management within a professional services environment. Ability to work at pace across a diverse portfolio. Proven track record of leading and designing projects across a variety of disciplines, operational change programmes, with the ability to translate high-level objectives Strong experience of leading and developing teams, with the ability to motivate, coach, and hold people accountable in equal measure. Solid understanding of AI-enabled tools and workflow automation, with practical experience of embedding technology-driven change into operational teams and processes. Excellent communication and stakeholder management skills, with the credibility and confidence to engage effectively with senior leadership, partners, and external stakeholders. Strong analytical and problem-solving capabilities, with a disciplined, data-informed approach to operational decision-making.