Customer Service Advisor - Financial Services City of London Salary: 16.00 per hour Hours: 2pm - 11pm Hybrid - 3 days office, 2 days home Location: City of London - Amazing office with free breakfast and lunch. Late shift, hybrid, and a genuine route into financial services. If you want contact centre experience that actually builds a career, this is it. We're recruiting on behalf of a fast-growing financial services business for a Customer Service Advisor to join their London customer support team. You'll be the first point of contact for customers dealing with their accounts, payments and transactions - work that carries real responsibility and gives you exposure to a regulated environment from day one. What you'll be doing Handling inbound calls from customers about accounts, payments and transactions Resolving queries first time where possible, and escalating appropriately where not Accurately recording customer information and case notes on internal systems Investigating issues and following them through to resolution Identifying and supporting customers in vulnerable circumstances in line with company policy Working to internal procedures and regulatory standards on every interaction What you'll need Customer service or contact centre experience (financial services background welcome but not essential) Clear, confident communication and genuine listening skills Strong attention to detail - accuracy matters in a regulated environment Comfortable picking up new systems and software quickly Able to stay composed and effective in a fast-paced, high-volume setting Availability to work the 2pm - 11pm shift pattern What's on offer Full training and ongoing development, including support towards financial services qualifications Hybrid working after training Clear progression routes into complaints, fraud, operations and beyond A supportive team environment in a business that's growing quickly Interested? Apply now with your CV. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 05, 2026
Seasonal
Customer Service Advisor - Financial Services City of London Salary: 16.00 per hour Hours: 2pm - 11pm Hybrid - 3 days office, 2 days home Location: City of London - Amazing office with free breakfast and lunch. Late shift, hybrid, and a genuine route into financial services. If you want contact centre experience that actually builds a career, this is it. We're recruiting on behalf of a fast-growing financial services business for a Customer Service Advisor to join their London customer support team. You'll be the first point of contact for customers dealing with their accounts, payments and transactions - work that carries real responsibility and gives you exposure to a regulated environment from day one. What you'll be doing Handling inbound calls from customers about accounts, payments and transactions Resolving queries first time where possible, and escalating appropriately where not Accurately recording customer information and case notes on internal systems Investigating issues and following them through to resolution Identifying and supporting customers in vulnerable circumstances in line with company policy Working to internal procedures and regulatory standards on every interaction What you'll need Customer service or contact centre experience (financial services background welcome but not essential) Clear, confident communication and genuine listening skills Strong attention to detail - accuracy matters in a regulated environment Comfortable picking up new systems and software quickly Able to stay composed and effective in a fast-paced, high-volume setting Availability to work the 2pm - 11pm shift pattern What's on offer Full training and ongoing development, including support towards financial services qualifications Hybrid working after training Clear progression routes into complaints, fraud, operations and beyond A supportive team environment in a business that's growing quickly Interested? Apply now with your CV. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Job Title: Mortgage Advisor Location: Essex Salary: Up to 33,500 OTE 65,000 Hours: 5 days per week, including some Saturdays (2 Saturdays off per month) Benefits: 33 days paid holiday plus your birthday off Pension and life insurance Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events Employee Assistance Scheme About the Role of Mortgage Advisor: Join a business where your success is recognised, your development is supported and you are trusted to make a real impact. Our client is a successful property and financial services group with expertise across mortgages, protection, lettings, property management, land and new homes. As a Gold Investors in People accredited business, they pride themselves on creating a culture where people are supported, achievements are celebrated and individuals are given the opportunity to progress. Due to planned growth and continued expansion of their advisory team, they are looking for a proactive Mortgage Advisor to join the business at an exciting stage of its journey. Reporting into a Regional Manager covering Essex and Kent, this role puts you at the centre of the customer journey, giving you the autonomy to manage your own opportunities, build strong relationships and showcase your expertise across three local branches. Designed for someone who can hit the ground running, this role offers variety, independence and the opportunity to make your mark. You will work across branches allocated around your location, with all sites within a reasonable commuting distance (no more than around one hour from home). The specific branch locations will be discussed at second stage. If you are looking for a role where you are trusted to deliver, recognised for your achievements and supported to grow your career, this could be the opportunity for you. Responsibilities for the position of Mortgage Advisor: Provide expert mortgage and protection advice to customers across 3 branches in the Essex area. Manage the full customer journey from enquiry through to completion. Work collaboratively across multiple branches and teams. Build strong relationships to generate new opportunities and referrals. Achieve and exceed performance targets. Deliver exceptional customer outcomes while maintaining FCA compliance. Experience Required for the position of Mortgage Advisor: You will be a proactive and driven Mortgage Advisor who enjoys taking ownership and delivering results. Previous mortgage advisory experience (6 months+ considered for strong performers). CAS qualification preferred. Experience managing your own pipeline and customer journey. A proven ability to achieve targets and deliver results. Confidence working independently across different branches. A full clean driving licence. A positive, organised and ambitious approach. For more information regarding the role of Mortgage Advisor , please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
Aug 05, 2026
Full time
Job Title: Mortgage Advisor Location: Essex Salary: Up to 33,500 OTE 65,000 Hours: 5 days per week, including some Saturdays (2 Saturdays off per month) Benefits: 33 days paid holiday plus your birthday off Pension and life insurance Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events Employee Assistance Scheme About the Role of Mortgage Advisor: Join a business where your success is recognised, your development is supported and you are trusted to make a real impact. Our client is a successful property and financial services group with expertise across mortgages, protection, lettings, property management, land and new homes. As a Gold Investors in People accredited business, they pride themselves on creating a culture where people are supported, achievements are celebrated and individuals are given the opportunity to progress. Due to planned growth and continued expansion of their advisory team, they are looking for a proactive Mortgage Advisor to join the business at an exciting stage of its journey. Reporting into a Regional Manager covering Essex and Kent, this role puts you at the centre of the customer journey, giving you the autonomy to manage your own opportunities, build strong relationships and showcase your expertise across three local branches. Designed for someone who can hit the ground running, this role offers variety, independence and the opportunity to make your mark. You will work across branches allocated around your location, with all sites within a reasonable commuting distance (no more than around one hour from home). The specific branch locations will be discussed at second stage. If you are looking for a role where you are trusted to deliver, recognised for your achievements and supported to grow your career, this could be the opportunity for you. Responsibilities for the position of Mortgage Advisor: Provide expert mortgage and protection advice to customers across 3 branches in the Essex area. Manage the full customer journey from enquiry through to completion. Work collaboratively across multiple branches and teams. Build strong relationships to generate new opportunities and referrals. Achieve and exceed performance targets. Deliver exceptional customer outcomes while maintaining FCA compliance. Experience Required for the position of Mortgage Advisor: You will be a proactive and driven Mortgage Advisor who enjoys taking ownership and delivering results. Previous mortgage advisory experience (6 months+ considered for strong performers). CAS qualification preferred. Experience managing your own pipeline and customer journey. A proven ability to achieve targets and deliver results. Confidence working independently across different branches. A full clean driving licence. A positive, organised and ambitious approach. For more information regarding the role of Mortgage Advisor , please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
Position: General Manager - Data, IT & Systems Reporting to: Commercial & Digital Director Confidentiality: Open. Ford & Stanley Executive Search ( Part of the Ford & Stanley Talent Services Group ) are a leading Executive search and talent advisory firm specialising in the following sectors: Rail & Transportation Civils & Construction Manufacturing & Supply Chain Technology & Cyber Security Logistics & Intermodal Freight Defence Our search directors, search consultants and in house research team specialise in retained opportunities at the highest level of organisational leadership and management. Our success is based upon a blend of trust-driven relationships, robust market knowledge, and working practices that ensure the best possible alignment of organisational need with experience and personal ambition. Working with business leaders on bespoke assignments for over a decade, we understand exactly what our customers expect from an executive search and talent advisory service - whether there is a pressing business need for an executive interim or that of a long-term permanent appointment - Ford & Stanley Executive Search provide the solution. We have been exclusively appointed by Southeastern on a retained search for a General Manager - Data, IT & Systems. Below you will find a 'Candidate Opportunity Brief' developed from notes taken during the scoping meeting (Situational Discovery) held between the Research Manager of Executive Search & Senior Research Associate and the Commercial & Digital Director and HRBP of our client. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification. Client Opportunity Statements: "This is an opportunity to lead our Data, IT and Systems function at a time when technology and insight are playing an increasingly important role in shaping the future of rail. You'll be responsible for ensuring our IT services, operational systems and data capabilities are secure, resilient and fit for the demands of a 24/7 railway. Beyond keeping the business running, you'll also set the strategic direction for how technology and data can improve performance, support decision-making and deliver long-term transformation. Working closely with the Commercial & Digital Director, Executive team and Great British Railways, you'll help influence the industry-wide technology and data initiatives while ensuring we remain at the forefront of digital innovation. This role would suit a leader who can balance operational excellence with forward-thinking change, someone who can set a clear vision, simplify complexity and bring people with them on the journey." Challenges expected within the first 12 months include: Building a strong external and internal presence within the rail industry by developing meaningful relationships with customers, industry partners, and stakeholders, leveraging these networks to gain insight into emerging challenges, opportunities and best practice. Developing a thorough understanding of the complexed political and regulatory environment within the rail sector, effectively navigating stakeholder interests and industry dynamics to support business objectives. Balancing strategic transformation with operational excellence, ensuring appropriate oversight of critical commercial contracts, cyber security, mitigating risks associated with technology and systems failure, and maintaining a clear focus on the day-to-day operational needs of the business Key deliverables within the first 12 months include: Established credibility and engagement across the function, securing the confidence and support of key stakeholders and team members, taking them on a digital transformation journey. Defined and started to implement the strategic vision for the Data, IT and Systems function, with measurable progress demonstrated through the successful delivery of key initiatives and tangible business outcomes. Essential Hard Skills (Skills & Experience) Relevant experience or qualifications within IT, Data, Computer Science or a related field Experience of being a strategic business partner to Executives and Senior external stakeholders Varied industry experience, to bring a different view and understanding to the role and business A visionary leader, with demonstratable experience of elevating and taking a team and wider company on a journey of change Experienced of leading a large-scale business through digital adoption and transformation Experienced in value-driven pricing. A strong understanding of cyber and technology, with experience in one or more of - Azure, Power BI, AWS, Prince 2, Agile PM Scrum, TOGAF, DAMA CDMP, ISO (phone number removed), CISM/CISSP A natural data storyteller, ability to share clear insight at all levels and take a compelling strategy to market Confident negotiating and managing complex technology supplier relationships Desirable: Rail industry experience Essential Soft Skills (Attributes & Behaviours) Strong stakeholder management experience able to build relationships across the whole of the business. Ambitious, able to operate effectively in a fast-paced environment where things have not been done before. Empowering with a proven ability to delegate and motivate a workforce. An agile leader, with a strategic mindset who has the ability to think outside the box Ability to challenge and push back when required Working Arrangements & Location: Candidates will be based out of our clients HQ in London (3 days in the office) and will also be required to be external facing and visible across the network to get a good understanding of areas of improvement through the customers' eyes Ford & Stanley Executive Search Pre-Submission Process: First Engagement: A short engagement and introductory conversation to position the opportunity, gauge candidate early interest level and arrange a time and date for a more detailed discussion. NDA sent (if applicable) upon receipt of signed NDA - Candidate Opportunity Brief shared. Candidate Discovery: An open, conversational and consultative discussion where candidates and executive search consultant explore and discuss the opportunity brief. Candidates are assessed on their suitability for the role in the context of the key essentials and challenged on how the opportunity lines up with their career aspirations, motivations, financial expectations and personal circumstance. The search consultant will utilise the information captured during candidate discovery to start to build your profile on suitability. Recommendations may be made at this point for adjustments or updates to your CV. The 'shortlist': Shortlisted candidates, having taken time to reflect on the opportunity and undertake subsequent research on the clients business are reengaged where they are asked to provide additional specific information on their suitability (if/where applicable). Final checks of key notes, package details and logistical alignments made. Finishing touches are then made to your profile prior to submission along with our notes and recommendations. Clients Interview Process: 1st Stage interview: Face-to-face interview - 1 hour 30 minutes interview, this will be a competency-based interview with a presentation required. 2nd Stage Interview: Face-to-face interview with the Commercial & Digital Director, DfTO CDIO and further members of the senior leadership team 3rd Stage interview: TBC Good to know: This is a brand-new business critical role for our client as they look to define their, Data, IT and Systems strategy and shape how they power the future of rail The headcount of our client is circa 7,000
Aug 05, 2026
Full time
Position: General Manager - Data, IT & Systems Reporting to: Commercial & Digital Director Confidentiality: Open. Ford & Stanley Executive Search ( Part of the Ford & Stanley Talent Services Group ) are a leading Executive search and talent advisory firm specialising in the following sectors: Rail & Transportation Civils & Construction Manufacturing & Supply Chain Technology & Cyber Security Logistics & Intermodal Freight Defence Our search directors, search consultants and in house research team specialise in retained opportunities at the highest level of organisational leadership and management. Our success is based upon a blend of trust-driven relationships, robust market knowledge, and working practices that ensure the best possible alignment of organisational need with experience and personal ambition. Working with business leaders on bespoke assignments for over a decade, we understand exactly what our customers expect from an executive search and talent advisory service - whether there is a pressing business need for an executive interim or that of a long-term permanent appointment - Ford & Stanley Executive Search provide the solution. We have been exclusively appointed by Southeastern on a retained search for a General Manager - Data, IT & Systems. Below you will find a 'Candidate Opportunity Brief' developed from notes taken during the scoping meeting (Situational Discovery) held between the Research Manager of Executive Search & Senior Research Associate and the Commercial & Digital Director and HRBP of our client. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification. Client Opportunity Statements: "This is an opportunity to lead our Data, IT and Systems function at a time when technology and insight are playing an increasingly important role in shaping the future of rail. You'll be responsible for ensuring our IT services, operational systems and data capabilities are secure, resilient and fit for the demands of a 24/7 railway. Beyond keeping the business running, you'll also set the strategic direction for how technology and data can improve performance, support decision-making and deliver long-term transformation. Working closely with the Commercial & Digital Director, Executive team and Great British Railways, you'll help influence the industry-wide technology and data initiatives while ensuring we remain at the forefront of digital innovation. This role would suit a leader who can balance operational excellence with forward-thinking change, someone who can set a clear vision, simplify complexity and bring people with them on the journey." Challenges expected within the first 12 months include: Building a strong external and internal presence within the rail industry by developing meaningful relationships with customers, industry partners, and stakeholders, leveraging these networks to gain insight into emerging challenges, opportunities and best practice. Developing a thorough understanding of the complexed political and regulatory environment within the rail sector, effectively navigating stakeholder interests and industry dynamics to support business objectives. Balancing strategic transformation with operational excellence, ensuring appropriate oversight of critical commercial contracts, cyber security, mitigating risks associated with technology and systems failure, and maintaining a clear focus on the day-to-day operational needs of the business Key deliverables within the first 12 months include: Established credibility and engagement across the function, securing the confidence and support of key stakeholders and team members, taking them on a digital transformation journey. Defined and started to implement the strategic vision for the Data, IT and Systems function, with measurable progress demonstrated through the successful delivery of key initiatives and tangible business outcomes. Essential Hard Skills (Skills & Experience) Relevant experience or qualifications within IT, Data, Computer Science or a related field Experience of being a strategic business partner to Executives and Senior external stakeholders Varied industry experience, to bring a different view and understanding to the role and business A visionary leader, with demonstratable experience of elevating and taking a team and wider company on a journey of change Experienced of leading a large-scale business through digital adoption and transformation Experienced in value-driven pricing. A strong understanding of cyber and technology, with experience in one or more of - Azure, Power BI, AWS, Prince 2, Agile PM Scrum, TOGAF, DAMA CDMP, ISO (phone number removed), CISM/CISSP A natural data storyteller, ability to share clear insight at all levels and take a compelling strategy to market Confident negotiating and managing complex technology supplier relationships Desirable: Rail industry experience Essential Soft Skills (Attributes & Behaviours) Strong stakeholder management experience able to build relationships across the whole of the business. Ambitious, able to operate effectively in a fast-paced environment where things have not been done before. Empowering with a proven ability to delegate and motivate a workforce. An agile leader, with a strategic mindset who has the ability to think outside the box Ability to challenge and push back when required Working Arrangements & Location: Candidates will be based out of our clients HQ in London (3 days in the office) and will also be required to be external facing and visible across the network to get a good understanding of areas of improvement through the customers' eyes Ford & Stanley Executive Search Pre-Submission Process: First Engagement: A short engagement and introductory conversation to position the opportunity, gauge candidate early interest level and arrange a time and date for a more detailed discussion. NDA sent (if applicable) upon receipt of signed NDA - Candidate Opportunity Brief shared. Candidate Discovery: An open, conversational and consultative discussion where candidates and executive search consultant explore and discuss the opportunity brief. Candidates are assessed on their suitability for the role in the context of the key essentials and challenged on how the opportunity lines up with their career aspirations, motivations, financial expectations and personal circumstance. The search consultant will utilise the information captured during candidate discovery to start to build your profile on suitability. Recommendations may be made at this point for adjustments or updates to your CV. The 'shortlist': Shortlisted candidates, having taken time to reflect on the opportunity and undertake subsequent research on the clients business are reengaged where they are asked to provide additional specific information on their suitability (if/where applicable). Final checks of key notes, package details and logistical alignments made. Finishing touches are then made to your profile prior to submission along with our notes and recommendations. Clients Interview Process: 1st Stage interview: Face-to-face interview - 1 hour 30 minutes interview, this will be a competency-based interview with a presentation required. 2nd Stage Interview: Face-to-face interview with the Commercial & Digital Director, DfTO CDIO and further members of the senior leadership team 3rd Stage interview: TBC Good to know: This is a brand-new business critical role for our client as they look to define their, Data, IT and Systems strategy and shape how they power the future of rail The headcount of our client is circa 7,000
Description Location: London, Cardiff or Southampton Reporting to: Head of Employee Relations & Advisory Closing date: Friday 31st July, 12pm Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity In this role, you will lead and line manage our team of People Advisors, ensuring the delivery of high-quality, consistent, and efficient first-line advice to employees and line managers. You will act as the escalation point for complex advisory and operational enquiries, while driving a culture of continuous improvement across all People processes. Working in close partnership with People Partners and Centres of Expertise (CoEs), you will champion a seamless, high-touch People experience across the organisation. Role Scope: Team Leadership & Management: Direct line management of the People Advisory team. You will coach, mentor, and develop team members, managing workloads and ensuring the team hits its service delivery goals. Escalation & Complex Advisory: Act as the senior escalation point for multi-stranded or high-risk employee enquiries. Process Excellence: Own and drive the continuous improvement of broad People processes, partnering with CoEs to ensure efficiency, scalability, and an exceptional employee experience. Data & Insights: Analyse team caseloads and people data to identify trends, using these insights to proactively recommend proactive interventions, training, or policy updates to People Partners. Stakeholder Management: Build strong, trusting relationships with senior leaders and cross-functional teams, ensuring the Advisory function aligns with wider business objectives. Risk: Risk Mitigation & Quality Assurance: Establish quality control checks across team caseloads to ensure advice aligns with current employment law, internal policies, and regulatory standards, minimising legal and operational risk. Audit Readiness & Governance: Ensure all employee data, case notes, and process documentation are meticulously maintained in line with GDPR and internal audit requirements, managing the team's risk register as required. Regulated Environment Expertise: Robust knowledge of compliance and risk management practices specific to the Financial Services sector (e.g., FCA/PRA conduct rules and SMCR frameworks). High Risk-Awareness: A proven track record of handling sensitive, high-risk employee relations cases with discretion, ensuring commercial risk is balanced with a fair employee experience. Meticulous Record-Keeping: Strong attention to detail regarding data governance, compliance tracking, and maintaining robust audit trails. Requirements Knowledge: Leadership Experience: Proven experience leading, managing, or mentoring a team within a HR/People function, with a track record of developing junior team members. Advanced Advisory Expertise: Extensive experience in a fast-paced HR/People advisory role, with deep knowledge of UK employment law, HR best practices, and complex case management. Financial Services Experience: Deep understanding of working within the regulated Financial Services sector. Process & Change Orientation: Experience in reviewing, refining, and implementing HR processes to improve efficiency and service delivery. Agility & Organisation: Exceptional ability to prioritise team deliverables and manage competing deadlines in a flexible, fast-paced, and organic environment. Data Literacy: An analytical mindset with the ability to interpret data sets, spot trends, and translate them into actionable People strategies. Compliance & Governance: Strong awareness of relevant legislation (such as GDPR) and regulatory frameworks governing the financial sector. Communication & Influence: Outstanding written and verbal communication skills, with the ability to influence stakeholders and build trust both in person and remotely. Qualifications: Fully CIPD qualified (Level 5 or 7 preferred), or equivalent demonstrable commercial experience. Behaviours & Competencies: People First Leadership & Coaching: A natural people leader who leads with empathy and active listening. You create a psychological safe environment where team members feel supported, motivated, and empowered to develop their careers. Pragmatic Risk-Based Decision Making: Capable of balancing strict regulatory compliance with commercial reality. You make sound, objective decisions under pressure, evaluating legal and business risks without losing sight of the human impact. Resilience & Ambiguity Tolerance: Thrives in a fast-paced, organic environment. You remain calm and focused during periods of high volume or change, helping your team navigate ambiguity and maintain performance. Collaboration & Trusted Influence: An exceptional relationship builder who establishes immediate credibility and trust across all levels of the business. You challenge constructively, manage stakeholder expectations effectively, and break down silos between teams. Proactive Continuous Improvement Mindset: Always looks at processes through the lens of "how can we make this better?" You challenge the status quo, championing changes that improve efficiency for the team and experience for the employee. Discretion, Integrity & Accountability: Demonstrates the highest standards of professional ethics, handling sensitive personal data and complex employee issues with absolute confidentiality and objectivity. You take full ownership of the team's outcomes. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. We use AI tools to support various parts of our recruitment process . click apply for full job details
Aug 05, 2026
Full time
Description Location: London, Cardiff or Southampton Reporting to: Head of Employee Relations & Advisory Closing date: Friday 31st July, 12pm Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity In this role, you will lead and line manage our team of People Advisors, ensuring the delivery of high-quality, consistent, and efficient first-line advice to employees and line managers. You will act as the escalation point for complex advisory and operational enquiries, while driving a culture of continuous improvement across all People processes. Working in close partnership with People Partners and Centres of Expertise (CoEs), you will champion a seamless, high-touch People experience across the organisation. Role Scope: Team Leadership & Management: Direct line management of the People Advisory team. You will coach, mentor, and develop team members, managing workloads and ensuring the team hits its service delivery goals. Escalation & Complex Advisory: Act as the senior escalation point for multi-stranded or high-risk employee enquiries. Process Excellence: Own and drive the continuous improvement of broad People processes, partnering with CoEs to ensure efficiency, scalability, and an exceptional employee experience. Data & Insights: Analyse team caseloads and people data to identify trends, using these insights to proactively recommend proactive interventions, training, or policy updates to People Partners. Stakeholder Management: Build strong, trusting relationships with senior leaders and cross-functional teams, ensuring the Advisory function aligns with wider business objectives. Risk: Risk Mitigation & Quality Assurance: Establish quality control checks across team caseloads to ensure advice aligns with current employment law, internal policies, and regulatory standards, minimising legal and operational risk. Audit Readiness & Governance: Ensure all employee data, case notes, and process documentation are meticulously maintained in line with GDPR and internal audit requirements, managing the team's risk register as required. Regulated Environment Expertise: Robust knowledge of compliance and risk management practices specific to the Financial Services sector (e.g., FCA/PRA conduct rules and SMCR frameworks). High Risk-Awareness: A proven track record of handling sensitive, high-risk employee relations cases with discretion, ensuring commercial risk is balanced with a fair employee experience. Meticulous Record-Keeping: Strong attention to detail regarding data governance, compliance tracking, and maintaining robust audit trails. Requirements Knowledge: Leadership Experience: Proven experience leading, managing, or mentoring a team within a HR/People function, with a track record of developing junior team members. Advanced Advisory Expertise: Extensive experience in a fast-paced HR/People advisory role, with deep knowledge of UK employment law, HR best practices, and complex case management. Financial Services Experience: Deep understanding of working within the regulated Financial Services sector. Process & Change Orientation: Experience in reviewing, refining, and implementing HR processes to improve efficiency and service delivery. Agility & Organisation: Exceptional ability to prioritise team deliverables and manage competing deadlines in a flexible, fast-paced, and organic environment. Data Literacy: An analytical mindset with the ability to interpret data sets, spot trends, and translate them into actionable People strategies. Compliance & Governance: Strong awareness of relevant legislation (such as GDPR) and regulatory frameworks governing the financial sector. Communication & Influence: Outstanding written and verbal communication skills, with the ability to influence stakeholders and build trust both in person and remotely. Qualifications: Fully CIPD qualified (Level 5 or 7 preferred), or equivalent demonstrable commercial experience. Behaviours & Competencies: People First Leadership & Coaching: A natural people leader who leads with empathy and active listening. You create a psychological safe environment where team members feel supported, motivated, and empowered to develop their careers. Pragmatic Risk-Based Decision Making: Capable of balancing strict regulatory compliance with commercial reality. You make sound, objective decisions under pressure, evaluating legal and business risks without losing sight of the human impact. Resilience & Ambiguity Tolerance: Thrives in a fast-paced, organic environment. You remain calm and focused during periods of high volume or change, helping your team navigate ambiguity and maintain performance. Collaboration & Trusted Influence: An exceptional relationship builder who establishes immediate credibility and trust across all levels of the business. You challenge constructively, manage stakeholder expectations effectively, and break down silos between teams. Proactive Continuous Improvement Mindset: Always looks at processes through the lens of "how can we make this better?" You challenge the status quo, championing changes that improve efficiency for the team and experience for the employee. Discretion, Integrity & Accountability: Demonstrates the highest standards of professional ethics, handling sensitive personal data and complex employee issues with absolute confidentiality and objectivity. You take full ownership of the team's outcomes. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. We use AI tools to support various parts of our recruitment process . click apply for full job details
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. We're seeking an experienced Financial Crime professional with Merchant Acquiring expertise to join our BPL Financial Crime Policy & Advisory team. This is a Second Line of Defence role responsible for supporting the provision of Financial Crime oversight, advice and challenge across the Payments Acquiring business. Working closely with stakeholders across the business, Risk and Compliance teams, you will contribute to the effective management of financial crime risks whilst supporting the business in achieving its strategic objectives. You will provide advisory support on complex Financial Crime matters, contribute to policy and governance activities, support risk assessments and remediation programmes, and help enhance the control environment across the merchant lifecycle. This role requires a strong understanding of the Financial Crime risks associated with Merchant Acquiring, including customer onboarding, payment facilitators, marketplaces, high-risk merchant sectors, transaction flows, sanctions exposure, fraud typologies and evolving regulatory expectations. This is an exciting opportunity to develop your Financial Crime expertise within a dynamic Merchant Acquiring environment. You'll gain exposure to a wide range of Financial Crime risks, work alongside experienced subject matter experts, and play an important role in strengthening the control environment that supports our merchant acquiring business. You'll have the opportunity to influence risk outcomes, contribute to strategic initiatives and build specialist expertise in one of the fastest-evolving areas of financial services. Key Accountabilities Assist in providing Financial Crime advice and guidance to the Merchant Acquiring business on day-to-day risk matters, customer onboarding, customer lifecycle management and business initiatives. Support with the interpretation and implementation of Financial Crime policies, standards and regulatory requirements. Review customer escalations, high-risk merchant referrals, policy exceptions and risk assessments, providing clear and risk-based recommendations. Assist in the oversight of remediation programmes, audit actions and regulatory deliverables, ensuring actions are tracked and completed effectively. Perform analysis of Financial Crime metrics, incidents, emerging threats and industry developments to identify potential risks and control improvements. Support the development and enhancement of Financial Crime policies, procedures and risk management frameworks. Assistance in producing high-quality management information, analysis, briefing papers and governance materials for stakeholders and committees. Contribute to thematic reviews, deep dives and oversight activities to assess the effectiveness of Financial Crime controls. To be successful as a Merchant Acquiring Financial Crime Policy & Advisory AVP, you should have: Experience within Financial Crime, Compliance, Risk or a related control function within banking, payments or financial services. Merchant Acquiring experience preferred but string payments experience considered. Knowledge of AML, Sanctions, Anti-Bribery & Corruption and wider Financial Crime risk management principles. Experience analysing complex information, identifying risks and providing clear recommendations. Strong communication and stakeholder management skills. Ability to manage competing priorities and deliver high-quality outputs in a fast-paced environment. Experience preparing management information, governance papers and risk reporting. Strong analytical, problem-solving skills and use of data analytics desired. Some other highly valued skills may include: Ideally, experience working within a Second Line Financial Crime, Compliance or Risk team. Knowledge around card scheme requirements, payment facilitators, marketplaces and higher-risk merchant sectors preferred. Professional qualifications such as ICA, ACAMS or equivalent. Use of Data Analytics to interpret large quantities of data You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in London or Northampton. Barclays' payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually for both small businesses and domestic and international corporate clients. In April 2025, we announced a long-term partnership with Brookfield Asset Management to grow and transform the payments acceptance business by broadening the range of services offered, enhancing the experience for both existing and prospective clients. Leveraging extensive client relationships and deep experience of UK payments, we will create an environment of continuous innovation - activated by Brookfield's global private equity expertise in payments, technology, operational transformation and corporate carve-outs - to ensure the business is strategically positioned for long-term growth. Barclays will invest approximately £400m in the new business, the majority of which will be incurred during the first three years. Performance-linked incentives will drive greater alignment between the partners, underpinning the long-term commitment to the transformation. Barclays and Brookfield will work to create a standalone entity over time, continuing to use the Barclaycard Payments brand and acting as the sole payments acceptance services provider to Barclays' clients for a minimum of ten years. For more information on our partnership with Brookfield (programme 'Gaia'), please visit Purpose of the role To provide data-led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. Accountabilities Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems to. Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti-Competitive Conduct. Conduct investigation of compliance risk events or breaches. Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences. Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank's internal policies are aligned with international standards, including jurisdictional requirements. Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management. Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information . click apply for full job details
Aug 05, 2026
Full time
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. We're seeking an experienced Financial Crime professional with Merchant Acquiring expertise to join our BPL Financial Crime Policy & Advisory team. This is a Second Line of Defence role responsible for supporting the provision of Financial Crime oversight, advice and challenge across the Payments Acquiring business. Working closely with stakeholders across the business, Risk and Compliance teams, you will contribute to the effective management of financial crime risks whilst supporting the business in achieving its strategic objectives. You will provide advisory support on complex Financial Crime matters, contribute to policy and governance activities, support risk assessments and remediation programmes, and help enhance the control environment across the merchant lifecycle. This role requires a strong understanding of the Financial Crime risks associated with Merchant Acquiring, including customer onboarding, payment facilitators, marketplaces, high-risk merchant sectors, transaction flows, sanctions exposure, fraud typologies and evolving regulatory expectations. This is an exciting opportunity to develop your Financial Crime expertise within a dynamic Merchant Acquiring environment. You'll gain exposure to a wide range of Financial Crime risks, work alongside experienced subject matter experts, and play an important role in strengthening the control environment that supports our merchant acquiring business. You'll have the opportunity to influence risk outcomes, contribute to strategic initiatives and build specialist expertise in one of the fastest-evolving areas of financial services. Key Accountabilities Assist in providing Financial Crime advice and guidance to the Merchant Acquiring business on day-to-day risk matters, customer onboarding, customer lifecycle management and business initiatives. Support with the interpretation and implementation of Financial Crime policies, standards and regulatory requirements. Review customer escalations, high-risk merchant referrals, policy exceptions and risk assessments, providing clear and risk-based recommendations. Assist in the oversight of remediation programmes, audit actions and regulatory deliverables, ensuring actions are tracked and completed effectively. Perform analysis of Financial Crime metrics, incidents, emerging threats and industry developments to identify potential risks and control improvements. Support the development and enhancement of Financial Crime policies, procedures and risk management frameworks. Assistance in producing high-quality management information, analysis, briefing papers and governance materials for stakeholders and committees. Contribute to thematic reviews, deep dives and oversight activities to assess the effectiveness of Financial Crime controls. To be successful as a Merchant Acquiring Financial Crime Policy & Advisory AVP, you should have: Experience within Financial Crime, Compliance, Risk or a related control function within banking, payments or financial services. Merchant Acquiring experience preferred but string payments experience considered. Knowledge of AML, Sanctions, Anti-Bribery & Corruption and wider Financial Crime risk management principles. Experience analysing complex information, identifying risks and providing clear recommendations. Strong communication and stakeholder management skills. Ability to manage competing priorities and deliver high-quality outputs in a fast-paced environment. Experience preparing management information, governance papers and risk reporting. Strong analytical, problem-solving skills and use of data analytics desired. Some other highly valued skills may include: Ideally, experience working within a Second Line Financial Crime, Compliance or Risk team. Knowledge around card scheme requirements, payment facilitators, marketplaces and higher-risk merchant sectors preferred. Professional qualifications such as ICA, ACAMS or equivalent. Use of Data Analytics to interpret large quantities of data You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in London or Northampton. Barclays' payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually for both small businesses and domestic and international corporate clients. In April 2025, we announced a long-term partnership with Brookfield Asset Management to grow and transform the payments acceptance business by broadening the range of services offered, enhancing the experience for both existing and prospective clients. Leveraging extensive client relationships and deep experience of UK payments, we will create an environment of continuous innovation - activated by Brookfield's global private equity expertise in payments, technology, operational transformation and corporate carve-outs - to ensure the business is strategically positioned for long-term growth. Barclays will invest approximately £400m in the new business, the majority of which will be incurred during the first three years. Performance-linked incentives will drive greater alignment between the partners, underpinning the long-term commitment to the transformation. Barclays and Brookfield will work to create a standalone entity over time, continuing to use the Barclaycard Payments brand and acting as the sole payments acceptance services provider to Barclays' clients for a minimum of ten years. For more information on our partnership with Brookfield (programme 'Gaia'), please visit Purpose of the role To provide data-led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. Accountabilities Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems to. Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti-Competitive Conduct. Conduct investigation of compliance risk events or breaches. Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences. Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank's internal policies are aligned with international standards, including jurisdictional requirements. Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management. Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information . click apply for full job details
hackajob is collaborating with Revolut to connect them with exceptional professionals for this role. About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 70+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work . So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a sharp, solution-oriented approach. We're looking for an API Product Sales Executive to drive adoption of our payments-as-a-service offering with enterprise customers. You'll collaborate with Product, Sales, and Business Development to deliver consultative solutions, win key accounts, and expand Revolut's global footprint. Your track record of selling complex solutions to C-level executives will be key to making an impact at scale. Up to shape what's next in finance? Let's get in touch. What you'll be doing Building a network of enterprise customers, opening doors to generate revenue across Revolut's payment solutions Establishing a trusted, strategic advisor relationship with customers by demonstrating continued value through available features Coordinating innovative, problem-solving solutions that match the specific requirements of global payment customers Managing and reporting accurate forecasts and pipelines, achieving sales goals on a quarterly basis, and mentoring sales executives on strategies to reach their goals Working with Product Owners and Business Development Managers to create mutually beneficial partnerships What you'll need 4+ years of experience in a fast paced, entrepreneurial growth environment A proven track record of successfully bringing progressive technologies to market Experience working within ambitious sales organisations Experience creating partnerships with third-party companies to launch B2B services Excellent communication, interpersonal, and presentation skills Nice to have Experience in a reputable, high-growth startup A network of business partners relevant to our payments offerings To be a curious, quick learner who thrives in a collaborative and fast-paced environment Fluency in other languages Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. • Only apply through official Revolut channels. We don't use any third-party services or platforms for our recruitment. • Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it's a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice
Aug 05, 2026
Full time
hackajob is collaborating with Revolut to connect them with exceptional professionals for this role. About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 70+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work . So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a sharp, solution-oriented approach. We're looking for an API Product Sales Executive to drive adoption of our payments-as-a-service offering with enterprise customers. You'll collaborate with Product, Sales, and Business Development to deliver consultative solutions, win key accounts, and expand Revolut's global footprint. Your track record of selling complex solutions to C-level executives will be key to making an impact at scale. Up to shape what's next in finance? Let's get in touch. What you'll be doing Building a network of enterprise customers, opening doors to generate revenue across Revolut's payment solutions Establishing a trusted, strategic advisor relationship with customers by demonstrating continued value through available features Coordinating innovative, problem-solving solutions that match the specific requirements of global payment customers Managing and reporting accurate forecasts and pipelines, achieving sales goals on a quarterly basis, and mentoring sales executives on strategies to reach their goals Working with Product Owners and Business Development Managers to create mutually beneficial partnerships What you'll need 4+ years of experience in a fast paced, entrepreneurial growth environment A proven track record of successfully bringing progressive technologies to market Experience working within ambitious sales organisations Experience creating partnerships with third-party companies to launch B2B services Excellent communication, interpersonal, and presentation skills Nice to have Experience in a reputable, high-growth startup A network of business partners relevant to our payments offerings To be a curious, quick learner who thrives in a collaborative and fast-paced environment Fluency in other languages Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. • Only apply through official Revolut channels. We don't use any third-party services or platforms for our recruitment. • Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it's a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION International Private Bank DDT (Digital & Data Transformation) - Product Manager - Associate (602) About the Employer JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at . J.P. Morgan is a global leader in asset and wealth management services. The Asset & Wealth Management line of business serves institutional, ultra high net worth, high net worth and individual clients through its Asset Management and Wealth Management businesses. With client assets of $4.3 trillion and assets under management of $3.1 trillion, we are one of the largest asset and wealth managers in the world. (Assets as of Dec. 31, 2021.) J.P. Morgan Global Private Bank provides customized financial advice to help wealthy clients and their families achieve their goals through an elevated experience. Clients of the Private Bank work with dedicated teams of specialists that bring their investments and financial assets together into one comprehensive strategy, leveraging the global resources of J.P. Morgan across planning, investing, lending, banking, philanthropy, family office management, fiduciary services, special advisory services and more. The Private Bank oversees more than $1.9 trillion in client assets globally. IPB Digital & Data Transformation The International Private Bank (IPB) DDT team is focused on transforming and simplifying the way our advisors, client service group and clients do business in the IPB. The team seeks to deeply understand the advisor workflow and design end-to-end journeys bringing the advisor and client experience closer together. It's an exciting time to be transforming our business and you will be one of the key leaders driving strategic change, helping to accelerate the business growth and achieve efficiency goals globally. Job description: The Digital and Data Transformation team within the Private Bank seek a self-motivated and experienced Product Owner to support our Digital Client Platform/ Operational processes. In this role you must demonstrate clear strategic vision and a strong commitment to platform transformation and modernization. You will be responsible for coming up with effective solutions to problems that are valuable (our clients choose to use them), viable (the solution works for the business), usable (clients can figure out how to use it) and feasible (our engineers have the skills and technology to implement them). You must be able to collaborate and communicate effectively with senior management, control partners, Client Service Teams, fellow product/project managers, Designers and Technologists to ultimately shape our digital product strategy and ensure we are constantly improving and enriching the client experience. It's an exciting time to be transforming our business and you will be one of the key leaders in driving strategic digital change, helping to accelerate the business growth and achieve efficiency goals globally. Key Responsibilities include, • Develop and lead key digital initiatives, seeking to reimagine the client experience, deepening client engagement with our digital platform and driving operational efficiency. •Work with a global team strategizing and implementing solutions across EMEA, Asia and LATAM. • Define scope, use cases, workflows, wire-frames, product requirements, and other materials as needed to facilitate UX design and development • Work closely with business stakeholders to create clear and concise business requirements in the form of user stories • Partner effectively with distributed technology and operations teams to ensure that project deliverables remain on track & continue to meet business requirements • Participate and act as an internal advocate of data insights and analytics to guide the business' strategic priorities and decision making. • Partner closely with global stakeholders to execute the roadmap and drive product initiatives, while meeting critical deadlines and budget constraints. • Integrate customer feedback, data analytics, product metrics, user experience research, market analysis, and company goals to drive prioritization of product initiatives • Demonstrate strong stakeholder management skills, setting and continuously managing expectations through effective written and oral communication • Manage and prioritize the feature backlog, with a pragmatic and astute mindset towards benefits and tradeoffs • Drive planning, execution and Go To Market strategies for new releases • Build and present end-to-end executive product updates inclusive of production metrics, new feature delivery planning and financial forecasting Qualifications & Skills Needed To Succeed • 8 - 11 years of relevant product owner experience required, with proven track record of delivery • Experience working in Financial Services, experience in Wealth Management would be helpful • Experience in managing complex projects with multiple deliverables through the entire project lifecycle from design to implementation. • Experience working with Agile product teams and associated tools (Scrum, Kanban, Jira, Confluence) • Must demonstrate exemplary ownership and hold themselves to a high professional and personal standard • Must be a strong problem solver and effective communicator, with a partnership mindset and an underlying interest in digital solutions. • Ability to define and execute product roadmap and business models • Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs • Ability to partner with cross-functional teams at all levels for effective execution in an agile manner • Ability to manage tight delivery timelines and execute under pressure • Demonstrates degree of self-motivation suitable for a "start-up" team, superior work ethic and adaptability to push beyond standard hours during busy periods to meet tight deadlines Desired Skills • Product Manager background in digital platform infrastructure and modernization efforts, preferred. • Strong knowledge and experience of digital client trends especially in Banking sector. • Thrives working in a fast-paced, dynamic environment working across digital groups and time zones. • Advanced degree and technical background preferred ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
Aug 05, 2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION International Private Bank DDT (Digital & Data Transformation) - Product Manager - Associate (602) About the Employer JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at . J.P. Morgan is a global leader in asset and wealth management services. The Asset & Wealth Management line of business serves institutional, ultra high net worth, high net worth and individual clients through its Asset Management and Wealth Management businesses. With client assets of $4.3 trillion and assets under management of $3.1 trillion, we are one of the largest asset and wealth managers in the world. (Assets as of Dec. 31, 2021.) J.P. Morgan Global Private Bank provides customized financial advice to help wealthy clients and their families achieve their goals through an elevated experience. Clients of the Private Bank work with dedicated teams of specialists that bring their investments and financial assets together into one comprehensive strategy, leveraging the global resources of J.P. Morgan across planning, investing, lending, banking, philanthropy, family office management, fiduciary services, special advisory services and more. The Private Bank oversees more than $1.9 trillion in client assets globally. IPB Digital & Data Transformation The International Private Bank (IPB) DDT team is focused on transforming and simplifying the way our advisors, client service group and clients do business in the IPB. The team seeks to deeply understand the advisor workflow and design end-to-end journeys bringing the advisor and client experience closer together. It's an exciting time to be transforming our business and you will be one of the key leaders driving strategic change, helping to accelerate the business growth and achieve efficiency goals globally. Job description: The Digital and Data Transformation team within the Private Bank seek a self-motivated and experienced Product Owner to support our Digital Client Platform/ Operational processes. In this role you must demonstrate clear strategic vision and a strong commitment to platform transformation and modernization. You will be responsible for coming up with effective solutions to problems that are valuable (our clients choose to use them), viable (the solution works for the business), usable (clients can figure out how to use it) and feasible (our engineers have the skills and technology to implement them). You must be able to collaborate and communicate effectively with senior management, control partners, Client Service Teams, fellow product/project managers, Designers and Technologists to ultimately shape our digital product strategy and ensure we are constantly improving and enriching the client experience. It's an exciting time to be transforming our business and you will be one of the key leaders in driving strategic digital change, helping to accelerate the business growth and achieve efficiency goals globally. Key Responsibilities include, • Develop and lead key digital initiatives, seeking to reimagine the client experience, deepening client engagement with our digital platform and driving operational efficiency. •Work with a global team strategizing and implementing solutions across EMEA, Asia and LATAM. • Define scope, use cases, workflows, wire-frames, product requirements, and other materials as needed to facilitate UX design and development • Work closely with business stakeholders to create clear and concise business requirements in the form of user stories • Partner effectively with distributed technology and operations teams to ensure that project deliverables remain on track & continue to meet business requirements • Participate and act as an internal advocate of data insights and analytics to guide the business' strategic priorities and decision making. • Partner closely with global stakeholders to execute the roadmap and drive product initiatives, while meeting critical deadlines and budget constraints. • Integrate customer feedback, data analytics, product metrics, user experience research, market analysis, and company goals to drive prioritization of product initiatives • Demonstrate strong stakeholder management skills, setting and continuously managing expectations through effective written and oral communication • Manage and prioritize the feature backlog, with a pragmatic and astute mindset towards benefits and tradeoffs • Drive planning, execution and Go To Market strategies for new releases • Build and present end-to-end executive product updates inclusive of production metrics, new feature delivery planning and financial forecasting Qualifications & Skills Needed To Succeed • 8 - 11 years of relevant product owner experience required, with proven track record of delivery • Experience working in Financial Services, experience in Wealth Management would be helpful • Experience in managing complex projects with multiple deliverables through the entire project lifecycle from design to implementation. • Experience working with Agile product teams and associated tools (Scrum, Kanban, Jira, Confluence) • Must demonstrate exemplary ownership and hold themselves to a high professional and personal standard • Must be a strong problem solver and effective communicator, with a partnership mindset and an underlying interest in digital solutions. • Ability to define and execute product roadmap and business models • Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs • Ability to partner with cross-functional teams at all levels for effective execution in an agile manner • Ability to manage tight delivery timelines and execute under pressure • Demonstrates degree of self-motivation suitable for a "start-up" team, superior work ethic and adaptability to push beyond standard hours during busy periods to meet tight deadlines Desired Skills • Product Manager background in digital platform infrastructure and modernization efforts, preferred. • Strong knowledge and experience of digital client trends especially in Banking sector. • Thrives working in a fast-paced, dynamic environment working across digital groups and time zones. • Advanced degree and technical background preferred ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
hackajob is collaborating with Metro Bank to connect them with exceptional professionals for this role. At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. What you will do: • Deliver our brand and business model for ABL and Corporate and Commercial Banking • Proactively generate new ABL business from existing Metro Bank customers, via direct engagement with potential end users, and with the wider ABL advisory community, to achieve your core objectives • Use routes to market including Metro Bank Corporate and Commercial customers, direct approaches to potential new customers and via referrals from the ABL advisory community including debt advisory, brokers, accountants, and other intermediaries to achieve objectives • Proactively develop business, relationship build and manage pipelines, whilst building relationships with other departments such as Credit, Business Support and Relationship Management • Make recommendations to support Metro Bank's business objectives whilst reinforcing the correct operational processes, ensuring we get things right first time for the Customer And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Extensive knowledge of invoice finance and ABL • Experience of delivering ABL business via your external introducer network (including accountancy firms with corporate finance and debt advisory functions, and broker networks) • Experience interacting with businesses and customers, understanding what they do, how they do it, and their financial performance • An inquiring mindset, with an understanding of a balance sheet, P&L and cashflows • Have a banking or independent lender background, where you have worked in ABL (or possibly invoice finance business development) • Be a proactive and experienced business development specialist with an active network and excellent customer relationship skills • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions! Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Good luck!
Aug 05, 2026
Full time
hackajob is collaborating with Metro Bank to connect them with exceptional professionals for this role. At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. What you will do: • Deliver our brand and business model for ABL and Corporate and Commercial Banking • Proactively generate new ABL business from existing Metro Bank customers, via direct engagement with potential end users, and with the wider ABL advisory community, to achieve your core objectives • Use routes to market including Metro Bank Corporate and Commercial customers, direct approaches to potential new customers and via referrals from the ABL advisory community including debt advisory, brokers, accountants, and other intermediaries to achieve objectives • Proactively develop business, relationship build and manage pipelines, whilst building relationships with other departments such as Credit, Business Support and Relationship Management • Make recommendations to support Metro Bank's business objectives whilst reinforcing the correct operational processes, ensuring we get things right first time for the Customer And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Extensive knowledge of invoice finance and ABL • Experience of delivering ABL business via your external introducer network (including accountancy firms with corporate finance and debt advisory functions, and broker networks) • Experience interacting with businesses and customers, understanding what they do, how they do it, and their financial performance • An inquiring mindset, with an understanding of a balance sheet, P&L and cashflows • Have a banking or independent lender background, where you have worked in ABL (or possibly invoice finance business development) • Be a proactive and experienced business development specialist with an active network and excellent customer relationship skills • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions! Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Good luck!
hackajob is collaborating with Metro Bank to connect them with exceptional professionals for this role. At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. What you will do: • Deliver our brand and business model for ABL and Corporate and Commercial Banking • Proactively generate new ABL business from existing Metro Bank customers, via direct engagement with potential end users, and with the wider ABL advisory community, to achieve your core objectives • Use routes to market including Metro Bank Corporate and Commercial customers, direct approaches to potential new customers and via referrals from the ABL advisory community including debt advisory, brokers, accountants, and other intermediaries to achieve objectives • Proactively develop business, relationship build and manage pipelines, whilst building relationships with other departments such as Credit, Business Support and Relationship Management • Make recommendations to support Metro Bank's business objectives whilst reinforcing the correct operational processes, ensuring we get things right first time for the Customer And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Extensive knowledge of invoice finance and ABL • Experience of delivering ABL business via your external introducer network (including accountancy firms with corporate finance and debt advisory functions, and broker networks) • Experience interacting with businesses and customers, understanding what they do, how they do it, and their financial performance • An inquiring mindset, with an understanding of a balance sheet, P&L and cashflows • Have a banking or independent lender background, where you have worked in ABL (or possibly invoice finance business development) • Be a proactive and experienced business development specialist with an active network and excellent customer relationship skills • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions! Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Good luck!
Aug 05, 2026
Full time
hackajob is collaborating with Metro Bank to connect them with exceptional professionals for this role. At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. What you will do: • Deliver our brand and business model for ABL and Corporate and Commercial Banking • Proactively generate new ABL business from existing Metro Bank customers, via direct engagement with potential end users, and with the wider ABL advisory community, to achieve your core objectives • Use routes to market including Metro Bank Corporate and Commercial customers, direct approaches to potential new customers and via referrals from the ABL advisory community including debt advisory, brokers, accountants, and other intermediaries to achieve objectives • Proactively develop business, relationship build and manage pipelines, whilst building relationships with other departments such as Credit, Business Support and Relationship Management • Make recommendations to support Metro Bank's business objectives whilst reinforcing the correct operational processes, ensuring we get things right first time for the Customer And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Extensive knowledge of invoice finance and ABL • Experience of delivering ABL business via your external introducer network (including accountancy firms with corporate finance and debt advisory functions, and broker networks) • Experience interacting with businesses and customers, understanding what they do, how they do it, and their financial performance • An inquiring mindset, with an understanding of a balance sheet, P&L and cashflows • Have a banking or independent lender background, where you have worked in ABL (or possibly invoice finance business development) • Be a proactive and experienced business development specialist with an active network and excellent customer relationship skills • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions! Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Good luck!
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. We're seeking an experienced Financial Crime professional with deep Merchant Acquiring expertise to join our BPL Financial Crime Policy & Advisory team. This is a Second Line of Defence role responsible for providing oversight, challenge and strategic advice across the Payments Acquiring business. Working closely with key stakeholders, you will help shape the financial crime framework supporting merchant relationships, ensuring emerging risks are effectively managed while enabling sustainable business growth. You will act as a trusted advisor on complex financial crime matters, influence key business decisions, oversee significant change initiatives and remediation programmes, and drive enhancements to policies, controls and risk management practices across the merchant lifecycle. This role requires a strong understanding of the Financial Crime risks unique to Merchant Acquiring, including customer onboarding, payment facilitators, marketplaces, high-risk merchant sectors, transaction flows, sanctions exposure, fraud typologies and evolving regulatory expectations. This is an opportunity to play a pivotal role in shaping the Financial Crime strategy and control environment of a dynamic Merchant Acquiring business. You'll work at the forefront of emerging Financial Crime risks in payments, partnering with senior leaders to influence decisions, strengthen controls and help protect both our customers and the Bank. Key Accountabilities Provide expert Financial Crime advice, oversight and challenge to the Merchant Acquiring business across strategic initiatives, customer onboarding, customer lifecycle management and product development. Serve as a recognised subject matter expert on Merchant Acquiring Financial Crime risks, advising senior stakeholders on emerging threats, regulatory developments and risk management practices. Lead the interpretation and implementation of Financial Crime policies, standards and regulatory requirements, ensuring alignment with Barclays risk appetite and regulatory expectations. Review and challenge complex merchant onboarding decisions, policy exceptions, high-risk customer escalations and remediation activities. Provide Financial Crime oversight of major business change programmes, ensuring risks are identified, assessed and appropriately mitigated. Analyse Financial Crime metrics, incidents, control performance and industry trends to identify emerging risks and opportunities for control enhancement. Drive improvements to Financial Crime frameworks, customer risk methodologies, governance processes and control environments. Produce high-quality management information, thematic reviews and risk insight papers for senior leadership, governance forums and committees. Build strong partnerships across the business to influence decision making and promote a culture of proactive risk management. To be successful as a Merchant Acquiring Financial Crime Policy & Advisory VP, you should have: Significant Financial Crime experience within banking, payments or financial services. Deep Merchant Acquiring experience is essential, with a strong understanding of merchant onboarding, payment acceptance, card acquiring, customer lifecycle management and associated Financial Crime risks. Extensive knowledge of AML, Sanctions, Anti-Bribery & Corruption and broader Financial Crime regulatory requirements. Demonstrable experience operating within a Second Line Financial Crime, Compliance or Risk function. Strong ability to provide effective challenge whilst maintaining constructive relationships with senior stakeholders. Experience overseeing complex remediation programmes, regulatory reviews and control enhancement initiatives. Advanced analytical skills with the ability to interpret complex data sets and translate them into meaningful risk insights and actions. Exceptional stakeholder management, influencing and communication skills. Some other highly valued skills may include: Experience supporting Merchant Acquiring businesses. Knowledge of card scheme rules, marketplace and payment facilitator models, and higher-risk merchant segments. Professional qualifications such as ICA, ACAMS or equivalent. Use of Data Analytics You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in London or Northampton. Barclays' payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually for both small businesses and domestic and international corporate clients. In April 2025, we announced a long-term partnership with Brookfield Asset Management to grow and transform the payments acceptance business by broadening the range of services offered, enhancing the experience for both existing and prospective clients. Leveraging extensive client relationships and deep experience of UK payments, we will create an environment of continuous innovation - activated by Brookfield's global private equity expertise in payments, technology, operational transformation and corporate carve-outs - to ensure the business is strategically positioned for long-term growth. Barclays will invest approximately £400m in the new business, the majority of which will be incurred during the first three years. Performance-linked incentives will drive greater alignment between the partners, underpinning the long-term commitment to the transformation. Barclays and Brookfield will work to create a standalone entity over time, continuing to use the Barclaycard Payments brand and acting as the sole payments acceptance services provider to Barclays' clients for a minimum of ten years. For more information on our partnership with Brookfield (programme 'Gaia'), please visit Purpose of the role To provide data-led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. Accountabilities Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems to. Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti-Competitive Conduct. Conduct investigation of compliance risk events or breaches. Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences. Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank's internal policies are aligned with international standards, including jurisdictional requirements. Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management. Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. . click apply for full job details
Aug 05, 2026
Full time
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. We're seeking an experienced Financial Crime professional with deep Merchant Acquiring expertise to join our BPL Financial Crime Policy & Advisory team. This is a Second Line of Defence role responsible for providing oversight, challenge and strategic advice across the Payments Acquiring business. Working closely with key stakeholders, you will help shape the financial crime framework supporting merchant relationships, ensuring emerging risks are effectively managed while enabling sustainable business growth. You will act as a trusted advisor on complex financial crime matters, influence key business decisions, oversee significant change initiatives and remediation programmes, and drive enhancements to policies, controls and risk management practices across the merchant lifecycle. This role requires a strong understanding of the Financial Crime risks unique to Merchant Acquiring, including customer onboarding, payment facilitators, marketplaces, high-risk merchant sectors, transaction flows, sanctions exposure, fraud typologies and evolving regulatory expectations. This is an opportunity to play a pivotal role in shaping the Financial Crime strategy and control environment of a dynamic Merchant Acquiring business. You'll work at the forefront of emerging Financial Crime risks in payments, partnering with senior leaders to influence decisions, strengthen controls and help protect both our customers and the Bank. Key Accountabilities Provide expert Financial Crime advice, oversight and challenge to the Merchant Acquiring business across strategic initiatives, customer onboarding, customer lifecycle management and product development. Serve as a recognised subject matter expert on Merchant Acquiring Financial Crime risks, advising senior stakeholders on emerging threats, regulatory developments and risk management practices. Lead the interpretation and implementation of Financial Crime policies, standards and regulatory requirements, ensuring alignment with Barclays risk appetite and regulatory expectations. Review and challenge complex merchant onboarding decisions, policy exceptions, high-risk customer escalations and remediation activities. Provide Financial Crime oversight of major business change programmes, ensuring risks are identified, assessed and appropriately mitigated. Analyse Financial Crime metrics, incidents, control performance and industry trends to identify emerging risks and opportunities for control enhancement. Drive improvements to Financial Crime frameworks, customer risk methodologies, governance processes and control environments. Produce high-quality management information, thematic reviews and risk insight papers for senior leadership, governance forums and committees. Build strong partnerships across the business to influence decision making and promote a culture of proactive risk management. To be successful as a Merchant Acquiring Financial Crime Policy & Advisory VP, you should have: Significant Financial Crime experience within banking, payments or financial services. Deep Merchant Acquiring experience is essential, with a strong understanding of merchant onboarding, payment acceptance, card acquiring, customer lifecycle management and associated Financial Crime risks. Extensive knowledge of AML, Sanctions, Anti-Bribery & Corruption and broader Financial Crime regulatory requirements. Demonstrable experience operating within a Second Line Financial Crime, Compliance or Risk function. Strong ability to provide effective challenge whilst maintaining constructive relationships with senior stakeholders. Experience overseeing complex remediation programmes, regulatory reviews and control enhancement initiatives. Advanced analytical skills with the ability to interpret complex data sets and translate them into meaningful risk insights and actions. Exceptional stakeholder management, influencing and communication skills. Some other highly valued skills may include: Experience supporting Merchant Acquiring businesses. Knowledge of card scheme rules, marketplace and payment facilitator models, and higher-risk merchant segments. Professional qualifications such as ICA, ACAMS or equivalent. Use of Data Analytics You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in London or Northampton. Barclays' payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually for both small businesses and domestic and international corporate clients. In April 2025, we announced a long-term partnership with Brookfield Asset Management to grow and transform the payments acceptance business by broadening the range of services offered, enhancing the experience for both existing and prospective clients. Leveraging extensive client relationships and deep experience of UK payments, we will create an environment of continuous innovation - activated by Brookfield's global private equity expertise in payments, technology, operational transformation and corporate carve-outs - to ensure the business is strategically positioned for long-term growth. Barclays will invest approximately £400m in the new business, the majority of which will be incurred during the first three years. Performance-linked incentives will drive greater alignment between the partners, underpinning the long-term commitment to the transformation. Barclays and Brookfield will work to create a standalone entity over time, continuing to use the Barclaycard Payments brand and acting as the sole payments acceptance services provider to Barclays' clients for a minimum of ten years. For more information on our partnership with Brookfield (programme 'Gaia'), please visit Purpose of the role To provide data-led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. Accountabilities Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems to. Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti-Competitive Conduct. Conduct investigation of compliance risk events or breaches. Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences. Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank's internal policies are aligned with international standards, including jurisdictional requirements. Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management. Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. . click apply for full job details
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us in Barclays as a Transaction Monitoring (TM) Training Analyst. In this role, you will join the Training & Capability team, where you will play a key role in educating and upskilling operational colleagues through structured training, coaching, and knowledge transfer initiatives. You will support the development of a strong learning culture, ensuring colleagues have the skills and knowledge required to perform effectively in a controlled, high performance environment. You will be responsible for designing and delivering training programmes, workshops, and learning interventions, working closely with stakeholders across the business to identify knowledge gaps and implement targeted development solutions. The role also involves monitoring the effectiveness of training initiatives, recommending improvements, and ensuring all materials align with organisational standards, governance, and branding. To be successful as a Transaction Monitoring (TM) Training Analyst, you should have: Transaction Monitoring experience with a solid understanding of TM processes, risk indicators, controls and the operational environment within a regulated financial services setting. Advanced written and verbal communication skills with experience delivering training, coaching and knowledge sharing initiatives to support colleague development. Proven stakeholder management and relationship-building abilities, engaging operational teams effectively while managing expectations and driving learning outcomes. Ability to work independently in a controlled, high-performance environment, prioritising workloads, maintaining quality standards and applying risk and control awareness to identify and escalate issues where appropriate. Some other highly valued skills may include: Experience conducting training needs analysis, identifying skills gaps and developing targeted learning solutions to improve team capability and performance. Strong collaboration and facilitation skills, working cross-functionally to deliver engaging training sessions, provide constructive feedback and support colleague development. Experience contributing to process improvement and learning strategy initiatives, using insights and training effectiveness measures to enhance learning outcomes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To assess the quality of business processes and the execution of processes and develop initiatives to improve quality standards. Accountabilities Identification of areas for improvement within operations and provide recommendations for change through the quality assurance process. Development and implementation of quality control procedures and controls to mitigate risks and maintain efficient operations. Collaboration with teams across the bank to develop quality improvement guidelines, initiatives, objectives, and action plans to monitor performance, improve business areas and govern processes. Development of reports and presentations on quality control performance and communicate findings to internal senior stakeholders. Monitoring of customer-facing colleagues' performance, and evaluating their performance through reviews, quality reporting, policy development and feedback on customer interactions. Execution of quality audits of the bank's processes and operations, aligned to regulatory requirements and internal policies. Identification of industry trends and developments to implement best practice in quality assurance services. Participation in projects and initiatives to improve quality control efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Aug 05, 2026
Full time
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us in Barclays as a Transaction Monitoring (TM) Training Analyst. In this role, you will join the Training & Capability team, where you will play a key role in educating and upskilling operational colleagues through structured training, coaching, and knowledge transfer initiatives. You will support the development of a strong learning culture, ensuring colleagues have the skills and knowledge required to perform effectively in a controlled, high performance environment. You will be responsible for designing and delivering training programmes, workshops, and learning interventions, working closely with stakeholders across the business to identify knowledge gaps and implement targeted development solutions. The role also involves monitoring the effectiveness of training initiatives, recommending improvements, and ensuring all materials align with organisational standards, governance, and branding. To be successful as a Transaction Monitoring (TM) Training Analyst, you should have: Transaction Monitoring experience with a solid understanding of TM processes, risk indicators, controls and the operational environment within a regulated financial services setting. Advanced written and verbal communication skills with experience delivering training, coaching and knowledge sharing initiatives to support colleague development. Proven stakeholder management and relationship-building abilities, engaging operational teams effectively while managing expectations and driving learning outcomes. Ability to work independently in a controlled, high-performance environment, prioritising workloads, maintaining quality standards and applying risk and control awareness to identify and escalate issues where appropriate. Some other highly valued skills may include: Experience conducting training needs analysis, identifying skills gaps and developing targeted learning solutions to improve team capability and performance. Strong collaboration and facilitation skills, working cross-functionally to deliver engaging training sessions, provide constructive feedback and support colleague development. Experience contributing to process improvement and learning strategy initiatives, using insights and training effectiveness measures to enhance learning outcomes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To assess the quality of business processes and the execution of processes and develop initiatives to improve quality standards. Accountabilities Identification of areas for improvement within operations and provide recommendations for change through the quality assurance process. Development and implementation of quality control procedures and controls to mitigate risks and maintain efficient operations. Collaboration with teams across the bank to develop quality improvement guidelines, initiatives, objectives, and action plans to monitor performance, improve business areas and govern processes. Development of reports and presentations on quality control performance and communicate findings to internal senior stakeholders. Monitoring of customer-facing colleagues' performance, and evaluating their performance through reviews, quality reporting, policy development and feedback on customer interactions. Execution of quality audits of the bank's processes and operations, aligned to regulatory requirements and internal policies. Identification of industry trends and developments to implement best practice in quality assurance services. Participation in projects and initiatives to improve quality control efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mortgage and Protection Advisor - The Package: Potential for Hybrid working pattern between the office and your home Basic salary between £35,000 - £40,000 OTE of £80,000 - £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support - from appointment to completion High volume of quality leads - no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage and Protection Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that's building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisers If you're driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you'll feel right at home here You'll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you'll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage and Protection Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage and Protection Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We're after someone who's experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you're ready to step into a well-supported, well-paid, high-lead environment where you can do what you're great at - and grow while doing it - we'd love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.
Aug 05, 2026
Full time
Mortgage and Protection Advisor - The Package: Potential for Hybrid working pattern between the office and your home Basic salary between £35,000 - £40,000 OTE of £80,000 - £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support - from appointment to completion High volume of quality leads - no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage and Protection Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that's building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisers If you're driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you'll feel right at home here You'll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you'll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage and Protection Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage and Protection Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We're after someone who's experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you're ready to step into a well-supported, well-paid, high-lead environment where you can do what you're great at - and grow while doing it - we'd love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Out of the successful launch of Chase UK in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment. As a Technology Risk & Controls Manager at JPMorgan Chase within the CyberSecurity & Technology Controls team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. There are two primary areas of job responsibilities associated to this role Risk & Control Manager across the entire business for a sub-set of the Control suite, primarily focused on Vulnerability Management, SDLC, Technology Operations, Incident & Event Management Support/Own the definition and maintenance of the technology risk and control environment for the line of business Assess the effectiveness of technology controls against requirements and policy statements Support and co-ordinate responses to 2LOD, Audit, Regulator & Customer requests for information on control obligations Analyze and report on compliance of cyber and technology controls against LoB (Lines of Business), Firmwide and Regulatory Standards Risk & Control lead for aligned portfolio of Products and Applications within the business Risk Advisory & Oversight function Maintain relationships with stakeholders to facilitate oversight and effectiveness of the technical control environment Validate that business Key Risk Indicators are accurately captured & included in prioritization activities Required qualifications, capabilities and skills 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigationAn understanding of Enterprise Risk Management practices in a technical environment. Technical and operational understanding of financial services regulations. Self-motivated and with a desire to learn. Ability to operate on multiple tasks whilst still achieving high delivery standards. Technical Understanding of Cloud computing (GCP). CISSP (Certified Information Systems Security Professional) or equivalent experience. When you work at JPMorgan Chase & Co., you are not just working at a global financial institution. You are an integral part of one of the world's biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will transform the financial services industry. At JPMorgan Chase & Co. we value the unique skills of every employee, and we are building a technology organization that thrives on diversity. We encourage professional growth, career development, and offer competitive benefits and compensation. If you are looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package. J.P. Morgan is an Equal Opportunity Employer. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Aug 05, 2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Out of the successful launch of Chase UK in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment. As a Technology Risk & Controls Manager at JPMorgan Chase within the CyberSecurity & Technology Controls team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. There are two primary areas of job responsibilities associated to this role Risk & Control Manager across the entire business for a sub-set of the Control suite, primarily focused on Vulnerability Management, SDLC, Technology Operations, Incident & Event Management Support/Own the definition and maintenance of the technology risk and control environment for the line of business Assess the effectiveness of technology controls against requirements and policy statements Support and co-ordinate responses to 2LOD, Audit, Regulator & Customer requests for information on control obligations Analyze and report on compliance of cyber and technology controls against LoB (Lines of Business), Firmwide and Regulatory Standards Risk & Control lead for aligned portfolio of Products and Applications within the business Risk Advisory & Oversight function Maintain relationships with stakeholders to facilitate oversight and effectiveness of the technical control environment Validate that business Key Risk Indicators are accurately captured & included in prioritization activities Required qualifications, capabilities and skills 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigationAn understanding of Enterprise Risk Management practices in a technical environment. Technical and operational understanding of financial services regulations. Self-motivated and with a desire to learn. Ability to operate on multiple tasks whilst still achieving high delivery standards. Technical Understanding of Cloud computing (GCP). CISSP (Certified Information Systems Security Professional) or equivalent experience. When you work at JPMorgan Chase & Co., you are not just working at a global financial institution. You are an integral part of one of the world's biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will transform the financial services industry. At JPMorgan Chase & Co. we value the unique skills of every employee, and we are building a technology organization that thrives on diversity. We encourage professional growth, career development, and offer competitive benefits and compensation. If you are looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package. J.P. Morgan is an Equal Opportunity Employer. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Mortgage Advisor - The Package: Potential for Hybrid working pattern between the office and your home Basic salary between £35,000 - £40,000 OTE of £80,000 - £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support - from appointment to completion High volume of quality leads - no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that's building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisors If you're driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you'll feel right at home here You'll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you'll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We're after someone who's experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you're ready to step into a well-supported, well-paid, high-lead environment where you can do what you're great at - and grow while doing it - we'd love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.
Aug 05, 2026
Full time
Mortgage Advisor - The Package: Potential for Hybrid working pattern between the office and your home Basic salary between £35,000 - £40,000 OTE of £80,000 - £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support - from appointment to completion High volume of quality leads - no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that's building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisors If you're driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you'll feel right at home here You'll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you'll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We're after someone who's experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you're ready to step into a well-supported, well-paid, high-lead environment where you can do what you're great at - and grow while doing it - we'd love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.
Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make: Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service Resolution of invoice disputes with pace to ensure customer satisfaction Purchase Order Management Leading with empowerment to negotiate credit notes and invoice adjustments Working alongside credit control to ensure cash is collectable Compliance with all Veolia policies and procedures, taking ownership to ensure overall team/department objectives are met. What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Aug 05, 2026
Full time
Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make: Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service Resolution of invoice disputes with pace to ensure customer satisfaction Purchase Order Management Leading with empowerment to negotiate credit notes and invoice adjustments Working alongside credit control to ensure cash is collectable Compliance with all Veolia policies and procedures, taking ownership to ensure overall team/department objectives are met. What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us as a Relationship Support Executive, where you'll build and nurture strong relationships that drive retention and loyalty across a portfolio of corporate clients. You'll bring a deep understanding of the payments industry, working closely with customers to ensure satisfaction with our services while proactively identifying opportunities for improvement. Collaborating with Relationship Managers and teams across the business, you'll play a key role in delivering exceptional client outcomes and experiences, providing guidance, sharing best practices, and leading with a focus on problem solving and value creation. Essential Skills / Basic Qualifications: Proven track record of delivering service excellence within technical or operational environments. Exceptional problem-solving skills with a passion for resolving complex customer challenges. Excellent verbal and written communication, with the ability to present confidently and translate complex information into clear, simple messages for customers. Demonstrated understanding of the payments industry and its key processes. Proficient in Microsoft Office and related IT systems. Desired Skills / Preferred Qualifications Previous experience in payments or customer support roles, ideally within a financial services environment. Good understanding of payments products, including both issuing and acquiring. Experience in portfolio management, with the ability to prioritise and manage multiple client relationships effectively. You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Sunderland or Northampton. Barclays' payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually for both small businesses and domestic and international corporate clients. In April 2025, we announced a long-term partnership with Brookfield Asset Management to grow and transform the payments acceptance business by broadening the range of services offered, enhancing the experience for both existing and prospective clients. Leveraging extensive client relationships and deep experience of UK payments, we will create an environment of continuous innovation - activated by Brookfield's global private equity expertise in payments, technology, operational transformation and corporate carve-outs - to ensure the business is strategically positioned for long-term growth. Barclays will invest approximately £400m in the new business, the majority of which will be incurred during the first three years. Performance-linked incentives will drive greater alignment between the partners, underpinning the long-term commitment to the transformation. Barclays and Brookfield will work to create a standalone entity over time, continuing to use the Barclaycard Payments (BPL) brand and acting as the sole payments acceptance services provider to Barclays' clients for a minimum of ten years. For more information on our partnership with Brookfield, please visit . Purpose of the role To provide administrative, operational, and analytical support to the sales team, ensuring smooth sales processes, maintenance of customer relationships, and contribution to the overall success of the sales function. Accountabilities Provision of support to sales teams including administrative support through the maintenance and preparation of sales reports and customer databases, the creation of marketing collateral such as product brochures, and relationship manage initiatives with key clients. Preparation of sales proposals, presentations, and contracts for potential clients. Management of customer information and enquiry/issue resolutions, including the tracking of customer interactions, and accurate maintenance of customer records. Coordination with various internal departments, such as operations, legal, and compliance, to ensure smooth execution of sales processes and timely delivery of products or services to customers. Analysis of sales data to support the identification of trends, tracking of sales performance, and provision of insights to the sales team for strategic decision-making. Market research for identification of potential leads, target markets, and competitive intelligence to support sales strategies and initiatives. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Aug 05, 2026
Full time
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us as a Relationship Support Executive, where you'll build and nurture strong relationships that drive retention and loyalty across a portfolio of corporate clients. You'll bring a deep understanding of the payments industry, working closely with customers to ensure satisfaction with our services while proactively identifying opportunities for improvement. Collaborating with Relationship Managers and teams across the business, you'll play a key role in delivering exceptional client outcomes and experiences, providing guidance, sharing best practices, and leading with a focus on problem solving and value creation. Essential Skills / Basic Qualifications: Proven track record of delivering service excellence within technical or operational environments. Exceptional problem-solving skills with a passion for resolving complex customer challenges. Excellent verbal and written communication, with the ability to present confidently and translate complex information into clear, simple messages for customers. Demonstrated understanding of the payments industry and its key processes. Proficient in Microsoft Office and related IT systems. Desired Skills / Preferred Qualifications Previous experience in payments or customer support roles, ideally within a financial services environment. Good understanding of payments products, including both issuing and acquiring. Experience in portfolio management, with the ability to prioritise and manage multiple client relationships effectively. You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Sunderland or Northampton. Barclays' payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually for both small businesses and domestic and international corporate clients. In April 2025, we announced a long-term partnership with Brookfield Asset Management to grow and transform the payments acceptance business by broadening the range of services offered, enhancing the experience for both existing and prospective clients. Leveraging extensive client relationships and deep experience of UK payments, we will create an environment of continuous innovation - activated by Brookfield's global private equity expertise in payments, technology, operational transformation and corporate carve-outs - to ensure the business is strategically positioned for long-term growth. Barclays will invest approximately £400m in the new business, the majority of which will be incurred during the first three years. Performance-linked incentives will drive greater alignment between the partners, underpinning the long-term commitment to the transformation. Barclays and Brookfield will work to create a standalone entity over time, continuing to use the Barclaycard Payments (BPL) brand and acting as the sole payments acceptance services provider to Barclays' clients for a minimum of ten years. For more information on our partnership with Brookfield, please visit . Purpose of the role To provide administrative, operational, and analytical support to the sales team, ensuring smooth sales processes, maintenance of customer relationships, and contribution to the overall success of the sales function. Accountabilities Provision of support to sales teams including administrative support through the maintenance and preparation of sales reports and customer databases, the creation of marketing collateral such as product brochures, and relationship manage initiatives with key clients. Preparation of sales proposals, presentations, and contracts for potential clients. Management of customer information and enquiry/issue resolutions, including the tracking of customer interactions, and accurate maintenance of customer records. Coordination with various internal departments, such as operations, legal, and compliance, to ensure smooth execution of sales processes and timely delivery of products or services to customers. Analysis of sales data to support the identification of trends, tracking of sales performance, and provision of insights to the sales team for strategic decision-making. Market research for identification of potential leads, target markets, and competitive intelligence to support sales strategies and initiatives. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us as a Customer Care Leader where you will lead a team of telephony Specialist Customer Care colleagues across either Onboarding or Customer Due Diligence. You will be responsible for the day to day running of the team, including performance management, tracking KPIS, organising of the day and building the capability of new colleagues joining the bank as part of the growth in this area. You will be required to analyse reports and data to drive performance and ensure our customers are consistently receiving excellent service. To be successful as a Customer Care Leader, you should have experience with: Leadership experience Performance management Attention to detail Analytical approach Strong communication skills Stakeholder management and relationship building. Other highly valued skills may include: Business Banking experience KYC experience Step into leadership / taking a leading role programme You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Glasgow. Purpose of the role To lead and develop a highly engaged team, pioneering an omni channel experience to achieve consistently excellent customer outcomes. Build and maintain your team's capability to deliver excellent customer outcomes through identifying, understanding, and meeting customer needs both internally and externally, using available tools and enablers to grow business performance. Accountabilities Customer service to create excellent customer satisfaction and positively influence NPS (Net Promoter Scores), act as an ambassador for Barclays externally and internally, creating connections and growth for customers. Identification and maintenance of active performance management standards across the team, communicating to and inspiring colleagues to be commercially minded, achieve goals and expectations, measure them frequently and honestly to ensure personal growth and support early identification and intervention where required. Day to day running of the business, using internal and external insights to develop an effective business plan, making evaluative judgments to support customers with their financial needs and drive long term sustainable revenue growth in your area. Market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities. Cultivation of a resolution culture where leaders and colleagues are customer advocates and are empowered to deal with customer requests fairly at first point of contact. Creation of an empowering environment, bringing together and supporting a community of colleagues who care about Customers, Colleagues and Outcomes. Operational performance of allocated sites and surrounding touchpoints. Ensuring operational and risk frameworks are adhered to for all direct reports, including observations. Creation of a culture which enables focus on building deeper relationships with customers and contribute to the overall success of Barclays. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Aug 05, 2026
Full time
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us as a Customer Care Leader where you will lead a team of telephony Specialist Customer Care colleagues across either Onboarding or Customer Due Diligence. You will be responsible for the day to day running of the team, including performance management, tracking KPIS, organising of the day and building the capability of new colleagues joining the bank as part of the growth in this area. You will be required to analyse reports and data to drive performance and ensure our customers are consistently receiving excellent service. To be successful as a Customer Care Leader, you should have experience with: Leadership experience Performance management Attention to detail Analytical approach Strong communication skills Stakeholder management and relationship building. Other highly valued skills may include: Business Banking experience KYC experience Step into leadership / taking a leading role programme You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Glasgow. Purpose of the role To lead and develop a highly engaged team, pioneering an omni channel experience to achieve consistently excellent customer outcomes. Build and maintain your team's capability to deliver excellent customer outcomes through identifying, understanding, and meeting customer needs both internally and externally, using available tools and enablers to grow business performance. Accountabilities Customer service to create excellent customer satisfaction and positively influence NPS (Net Promoter Scores), act as an ambassador for Barclays externally and internally, creating connections and growth for customers. Identification and maintenance of active performance management standards across the team, communicating to and inspiring colleagues to be commercially minded, achieve goals and expectations, measure them frequently and honestly to ensure personal growth and support early identification and intervention where required. Day to day running of the business, using internal and external insights to develop an effective business plan, making evaluative judgments to support customers with their financial needs and drive long term sustainable revenue growth in your area. Market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities. Cultivation of a resolution culture where leaders and colleagues are customer advocates and are empowered to deal with customer requests fairly at first point of contact. Creation of an empowering environment, bringing together and supporting a community of colleagues who care about Customers, Colleagues and Outcomes. Operational performance of allocated sites and surrounding touchpoints. Ensuring operational and risk frameworks are adhered to for all direct reports, including observations. Creation of a culture which enables focus on building deeper relationships with customers and contribute to the overall success of Barclays. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Customer Service Advisor Location: Reading (Hybrid) Salary: 30,000 per annum Hours: Monday to Friday, 40 hours per week The Role We are looking for a friendly and customer-focused Customer Service Advisor to join a busy and supportive team. As a Customer Service Advisor, you will be the first point of contact for customers enquiring about start-up loans and business support. Managing a pipeline of over 300 customer enquiries, the Customer Service Advisor will guide applicants through the start-up loan process, explain eligibility and funding options, and ensure all required documentation is completed. You will provide an exceptional customer experience from initial enquiry through to application while maintaining accurate CRM records and building strong relationships with customers. Working closely with internal teams and banking partners, the Customer Service Advisor will also promote additional services, including training programmes, mentoring and networking events, helping customers access the support best suited to their needs. Key Responsibilities Act as the first point of contact as a Customer Service Advisor for customer enquiries via phone and email. Manage a pipeline of 300+ customer enquiries and start-up loan applications. Explain start-up loan products, eligibility criteria and the application process. Guide customers through each stage of their application and supporting documentation. Maintain accurate customer records using CRM systems. Liaise with banking partners and internal teams to progress loan applications. Deliver exceptional customer service through regular communication and follow-up. Promote training courses, business events and additional support services. Work towards customer service KPIs and team targets. About You Previous experience as a Customer Service Advisor, Customer Support Advisor or in a similar customer-facing role. Excellent communication and relationship-building skills. Experience using CRM systems and Microsoft Office. Highly organised with strong attention to detail. Comfortable managing a high volume of customer enquiries. Experience within financial services, banking, lending or loan administration would be highly advantageous. Passionate about delivering outstanding customer service and supporting customers throughout their journey. If you are interested apply directly or call (phone number removed)
Aug 05, 2026
Full time
Customer Service Advisor Location: Reading (Hybrid) Salary: 30,000 per annum Hours: Monday to Friday, 40 hours per week The Role We are looking for a friendly and customer-focused Customer Service Advisor to join a busy and supportive team. As a Customer Service Advisor, you will be the first point of contact for customers enquiring about start-up loans and business support. Managing a pipeline of over 300 customer enquiries, the Customer Service Advisor will guide applicants through the start-up loan process, explain eligibility and funding options, and ensure all required documentation is completed. You will provide an exceptional customer experience from initial enquiry through to application while maintaining accurate CRM records and building strong relationships with customers. Working closely with internal teams and banking partners, the Customer Service Advisor will also promote additional services, including training programmes, mentoring and networking events, helping customers access the support best suited to their needs. Key Responsibilities Act as the first point of contact as a Customer Service Advisor for customer enquiries via phone and email. Manage a pipeline of 300+ customer enquiries and start-up loan applications. Explain start-up loan products, eligibility criteria and the application process. Guide customers through each stage of their application and supporting documentation. Maintain accurate customer records using CRM systems. Liaise with banking partners and internal teams to progress loan applications. Deliver exceptional customer service through regular communication and follow-up. Promote training courses, business events and additional support services. Work towards customer service KPIs and team targets. About You Previous experience as a Customer Service Advisor, Customer Support Advisor or in a similar customer-facing role. Excellent communication and relationship-building skills. Experience using CRM systems and Microsoft Office. Highly organised with strong attention to detail. Comfortable managing a high volume of customer enquiries. Experience within financial services, banking, lending or loan administration would be highly advantageous. Passionate about delivering outstanding customer service and supporting customers throughout their journey. If you are interested apply directly or call (phone number removed)
Kings Permanent Recruitment for Estate Agents & Financial Services Professionals
Canvey Island, Essex
Mortgage Advisor - Overview: £30,000 Basic Salary. £50,000 - £60,000+ realistic year 1 OTE (more if you are a top performer). £60,000 - £80,000+ uncapped and realistic year 2 On Target Earings. All admin and sales progression is conducted for you, so you can simply focus on writing business! Potential hybrid option for 1 day per week working from home. Very robust and lucrative lead source. 5 day working week, including Saturdays with a day off in lieu. Suitable for qualified and experienced advisors only. Own vehicle and driving licence essential for this role. Our clients are looking to add to their team of high performing Mortgage Advisors. You will supported on your career journey every step of the way and they will help you become the very best you can be! There will be warm leads readily available from their front end sales team so you will never be short of business to write. Full administrative back up is also provided so this allows you to get on with what you do best and that is deal with customers! Mortgage Advisor - Scope of Role: Our clients are an award-winning and forward thinking operation who are seeking an experienced Mortgage and Protection Advisor to take advantage and maximise sales opportunities from a steadily increasing lead source. Their partner firm are a well-respected local business with a very lucrative lead source as well as a large client bank with incredible amounts of referrals and returning customers. Due to the continuing success of this dynamic, they are now keen expand their family further, with the addition of an experienced Mortgage Advisor . My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is expanding and they are looking to offer the right Mortgage Advisor an excellent opportunity to get into the lucrative career they have been looking for. The successful candidate will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Apply today for an exciting and challenging career with outstanding earning potential. Are you ready for a new, exciting and lucrative career? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Aug 05, 2026
Full time
Mortgage Advisor - Overview: £30,000 Basic Salary. £50,000 - £60,000+ realistic year 1 OTE (more if you are a top performer). £60,000 - £80,000+ uncapped and realistic year 2 On Target Earings. All admin and sales progression is conducted for you, so you can simply focus on writing business! Potential hybrid option for 1 day per week working from home. Very robust and lucrative lead source. 5 day working week, including Saturdays with a day off in lieu. Suitable for qualified and experienced advisors only. Own vehicle and driving licence essential for this role. Our clients are looking to add to their team of high performing Mortgage Advisors. You will supported on your career journey every step of the way and they will help you become the very best you can be! There will be warm leads readily available from their front end sales team so you will never be short of business to write. Full administrative back up is also provided so this allows you to get on with what you do best and that is deal with customers! Mortgage Advisor - Scope of Role: Our clients are an award-winning and forward thinking operation who are seeking an experienced Mortgage and Protection Advisor to take advantage and maximise sales opportunities from a steadily increasing lead source. Their partner firm are a well-respected local business with a very lucrative lead source as well as a large client bank with incredible amounts of referrals and returning customers. Due to the continuing success of this dynamic, they are now keen expand their family further, with the addition of an experienced Mortgage Advisor . My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is expanding and they are looking to offer the right Mortgage Advisor an excellent opportunity to get into the lucrative career they have been looking for. The successful candidate will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Apply today for an exciting and challenging career with outstanding earning potential. Are you ready for a new, exciting and lucrative career? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
An outstanding opportunity has arisen for an experienced Financial Planner to join a highly successful and growing financial services organisation with an established presence across Cambridgeshire. This is a rare opportunity to inherit a consistent flow of warm introductions whilst building a high-quality client bank through strong relationships with an established network of local offices and their loyal customer base. Rather than spending your time cold prospecting, you'll focus on what you do best-providing high-quality financial planning advice and developing long-term client relationships. Working closely with one to three local offices, you'll receive a regular stream of pre-qualified client introductions, allowing you to build a sustainable and highly valuable portfolio over time. The role will involve: Delivering holistic financial planning advice across pensions, investments, protection and estate planning. Managing and developing your own client portfolio. Building long-term relationships with clients and introducers. Meeting clients face-to-face across the Cambridgeshire region. Attending local networking events and community functions. Working alongside dedicated paraplanning and administrative support, allowing you to focus on advice and client service. This opportunity would suit an experienced Financial Planner who enjoys relationship-led advice, values exceptional client outcomes and is looking to build a long-term career within a highly respected organisation. The successful candidate will ideally have: Level 4 Diploma (DipPFS, DipFA or equivalent). Competent Adviser Status (CAS). Experience providing regulated financial planning advice. Strong interpersonal and relationship-building skills. A client-first approach with a passion for delivering excellent service. Package: £50,000-£75,000 basic salary. Realistic OTE of £130,000+. £5,500 car allowance. Bonus of up to 5%. Pension contributions of up to 20%. Comprehensive flexible benefits package. Home-based role with travel across the Cambridgeshire region. Excellent paraplanning and administrative support. Warm client introductions with no cold business development. Genuine opportunity to build a high-quality, long-term client bank within a well-established and growing organisation. This is an excellent opportunity for an ambitious Financial Planner seeking a client-focused role with outstanding earning potential, excellent support and genuine long-term career prospects.
Aug 05, 2026
Full time
An outstanding opportunity has arisen for an experienced Financial Planner to join a highly successful and growing financial services organisation with an established presence across Cambridgeshire. This is a rare opportunity to inherit a consistent flow of warm introductions whilst building a high-quality client bank through strong relationships with an established network of local offices and their loyal customer base. Rather than spending your time cold prospecting, you'll focus on what you do best-providing high-quality financial planning advice and developing long-term client relationships. Working closely with one to three local offices, you'll receive a regular stream of pre-qualified client introductions, allowing you to build a sustainable and highly valuable portfolio over time. The role will involve: Delivering holistic financial planning advice across pensions, investments, protection and estate planning. Managing and developing your own client portfolio. Building long-term relationships with clients and introducers. Meeting clients face-to-face across the Cambridgeshire region. Attending local networking events and community functions. Working alongside dedicated paraplanning and administrative support, allowing you to focus on advice and client service. This opportunity would suit an experienced Financial Planner who enjoys relationship-led advice, values exceptional client outcomes and is looking to build a long-term career within a highly respected organisation. The successful candidate will ideally have: Level 4 Diploma (DipPFS, DipFA or equivalent). Competent Adviser Status (CAS). Experience providing regulated financial planning advice. Strong interpersonal and relationship-building skills. A client-first approach with a passion for delivering excellent service. Package: £50,000-£75,000 basic salary. Realistic OTE of £130,000+. £5,500 car allowance. Bonus of up to 5%. Pension contributions of up to 20%. Comprehensive flexible benefits package. Home-based role with travel across the Cambridgeshire region. Excellent paraplanning and administrative support. Warm client introductions with no cold business development. Genuine opportunity to build a high-quality, long-term client bank within a well-established and growing organisation. This is an excellent opportunity for an ambitious Financial Planner seeking a client-focused role with outstanding earning potential, excellent support and genuine long-term career prospects.
