Technical Analyst 7-Month contract - Inside IR35 - up to 420 per day London based - Hybrid working - 3 days onsite Banking sector - must have previous experience Role Overview We are seeking an experienced Technical Analyst to support strategic technology and data transformation initiatives within a complex financial services environment. The successful candidate will act as the bridge between business stakeholders and technology teams, translating business requirements into detailed technical specifications and supporting the delivery of scalable, high-quality technology solutions. This role requires strong analytical capability, excellent stakeholder engagement skills, and experience working across business, data and engineering teams within large enterprise organisations. Key Responsibilities Elicit, analyse and document business, functional and technical requirements. Produce detailed requirements documentation, user stories, process flows and functional specifications. Work closely with business stakeholders, solution architects, developers and testers throughout the delivery lifecycle. Analyse existing systems, interfaces, data flows and business processes to identify opportunities for improvement. Support solution design activities and contribute to technical workshops. Define data mappings, integration requirements and system interactions. Review and validate solution designs against business requirements. Support testing activities by defining acceptance criteria and validating delivered functionality. Assist with issue investigation, root cause analysis and production support activities. Maintain requirements traceability and ensure alignment between business objectives and delivered solutions. Contribute to Agile ceremonies, planning sessions and stakeholder governance forums. Mandatory Skills & Experience Proven experience as a Technical Analyst, Technical Business Analyst or Systems Analyst. Strong requirements elicitation and documentation skills. Experience producing functional specifications, user stories, use cases and process maps. Strong understanding of system integration concepts, APIs and distributed applications. Experience working closely with software engineering and architecture teams. Good SQL skills and the ability to analyse and interrogate data. Strong understanding of software development lifecycle (SDLC) methodologies. Experience working within Agile and Scrum delivery frameworks. Excellent analytical and problem-solving capabilities. Strong communication, facilitation and stakeholder management skills. Desirable Skills Financial Services or Investment Banking experience. Experience supporting regulatory, risk, finance or data transformation programmes. Knowledge of enterprise data platforms and data warehousing concepts. Experience working on data migration or system migration programmes. Exposure to cloud platforms such as Azure or AWS. Familiarity with Jira, Confluence and Azure DevOps. Understanding of ETL processes and data integration architectures. Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline. BCS, CBAP or equivalent Business Analysis certification is desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 11, 2026
Contractor
Technical Analyst 7-Month contract - Inside IR35 - up to 420 per day London based - Hybrid working - 3 days onsite Banking sector - must have previous experience Role Overview We are seeking an experienced Technical Analyst to support strategic technology and data transformation initiatives within a complex financial services environment. The successful candidate will act as the bridge between business stakeholders and technology teams, translating business requirements into detailed technical specifications and supporting the delivery of scalable, high-quality technology solutions. This role requires strong analytical capability, excellent stakeholder engagement skills, and experience working across business, data and engineering teams within large enterprise organisations. Key Responsibilities Elicit, analyse and document business, functional and technical requirements. Produce detailed requirements documentation, user stories, process flows and functional specifications. Work closely with business stakeholders, solution architects, developers and testers throughout the delivery lifecycle. Analyse existing systems, interfaces, data flows and business processes to identify opportunities for improvement. Support solution design activities and contribute to technical workshops. Define data mappings, integration requirements and system interactions. Review and validate solution designs against business requirements. Support testing activities by defining acceptance criteria and validating delivered functionality. Assist with issue investigation, root cause analysis and production support activities. Maintain requirements traceability and ensure alignment between business objectives and delivered solutions. Contribute to Agile ceremonies, planning sessions and stakeholder governance forums. Mandatory Skills & Experience Proven experience as a Technical Analyst, Technical Business Analyst or Systems Analyst. Strong requirements elicitation and documentation skills. Experience producing functional specifications, user stories, use cases and process maps. Strong understanding of system integration concepts, APIs and distributed applications. Experience working closely with software engineering and architecture teams. Good SQL skills and the ability to analyse and interrogate data. Strong understanding of software development lifecycle (SDLC) methodologies. Experience working within Agile and Scrum delivery frameworks. Excellent analytical and problem-solving capabilities. Strong communication, facilitation and stakeholder management skills. Desirable Skills Financial Services or Investment Banking experience. Experience supporting regulatory, risk, finance or data transformation programmes. Knowledge of enterprise data platforms and data warehousing concepts. Experience working on data migration or system migration programmes. Exposure to cloud platforms such as Azure or AWS. Familiarity with Jira, Confluence and Azure DevOps. Understanding of ETL processes and data integration architectures. Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline. BCS, CBAP or equivalent Business Analysis certification is desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Technical Business Analyst 48,000 Hybrid working - 3 days in the office & 2 days remote Our client is currently hiring for a Technical Business Analyst to join the team on a permanent basis. This role supports project delivery by ensuring comprehensive documentation is captured and maintained throughout the project lifecycle. This includes defining and documenting scope and deliverables to enable the development of costs, and timescales, as well as supporting testing and change control. Key Responsibilities Build strong relationships with stakeholders. Lead workshops to capture requirements and map user journeys. Assess requirements and processes against the firms' strategic goals to ensure maximum value. Document requirements clearly and simply, using unambiguous language to ensure understanding for all parties. Lead on prioritisation of requirements using methods such as weighted scoring. Lead stakeholder sessions to playback requirements / wireframes / user journeys. Ensure requirements and project success criteria are measurable and testable. Support data migration activities. What are we looking for: Minimum three years' experience as a Technical Business Analyst. Proven experience leading workshops. Exceptionally strong stakeholder management skills in complex environments. Excellent analytical, problem-solving, and communication skills (written and verbal). Experience in translating business problems into actionable user stories. Experience in gap analysis and requirements tracking. Business process mapping / wireframing experience. Experience of working with complex integrated systems. Ability to manage multiple projects independently and maintain clarity under pressure. Advanced user of Microsoft Excel and Visio. Basic SQL skills for data analysis. Data mapping experience.
Aug 11, 2026
Full time
Technical Business Analyst 48,000 Hybrid working - 3 days in the office & 2 days remote Our client is currently hiring for a Technical Business Analyst to join the team on a permanent basis. This role supports project delivery by ensuring comprehensive documentation is captured and maintained throughout the project lifecycle. This includes defining and documenting scope and deliverables to enable the development of costs, and timescales, as well as supporting testing and change control. Key Responsibilities Build strong relationships with stakeholders. Lead workshops to capture requirements and map user journeys. Assess requirements and processes against the firms' strategic goals to ensure maximum value. Document requirements clearly and simply, using unambiguous language to ensure understanding for all parties. Lead on prioritisation of requirements using methods such as weighted scoring. Lead stakeholder sessions to playback requirements / wireframes / user journeys. Ensure requirements and project success criteria are measurable and testable. Support data migration activities. What are we looking for: Minimum three years' experience as a Technical Business Analyst. Proven experience leading workshops. Exceptionally strong stakeholder management skills in complex environments. Excellent analytical, problem-solving, and communication skills (written and verbal). Experience in translating business problems into actionable user stories. Experience in gap analysis and requirements tracking. Business process mapping / wireframing experience. Experience of working with complex integrated systems. Ability to manage multiple projects independently and maintain clarity under pressure. Advanced user of Microsoft Excel and Visio. Basic SQL skills for data analysis. Data mapping experience.
We're looking for an Application Support Analyst to join a collaborative IT team supporting and enhancing business-critical claims platform for leading professional services business. This is a new role for the business, taking ownership of the migration and support from legacy to an internal bespoke claims platform, working closely with internal IT team and relevant users. Please note: Experience within claims processing, legal or insurance is essential. What you'll be doing: Investigating, analysing and resolving application issues Supporting system enhancements, fixes and integrations Play a key role in growing this area of the business as the internal IT function continues to scale Work with Product Owners and senior stakeholders to gather requirements and improve processes Requirements: Previous experience in an Application Support, Systems Analyst or similar role Able to demonstrate supporting and improving bespoke internal systems or applications Experience with SQL, Excel, BI and data analysis tools Knowledge of Agile methodologies (Azure DevOps is a bonus) This is an excellent opportunity to join a forward-thinking IT team where you'll play a key role in improving business-critical systems while working on a variety of exciting projects. Please apply to the advert or email your CV direct to (url removed) Please note, sponsorship is not available for this role. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Aug 11, 2026
Full time
We're looking for an Application Support Analyst to join a collaborative IT team supporting and enhancing business-critical claims platform for leading professional services business. This is a new role for the business, taking ownership of the migration and support from legacy to an internal bespoke claims platform, working closely with internal IT team and relevant users. Please note: Experience within claims processing, legal or insurance is essential. What you'll be doing: Investigating, analysing and resolving application issues Supporting system enhancements, fixes and integrations Play a key role in growing this area of the business as the internal IT function continues to scale Work with Product Owners and senior stakeholders to gather requirements and improve processes Requirements: Previous experience in an Application Support, Systems Analyst or similar role Able to demonstrate supporting and improving bespoke internal systems or applications Experience with SQL, Excel, BI and data analysis tools Knowledge of Agile methodologies (Azure DevOps is a bonus) This is an excellent opportunity to join a forward-thinking IT team where you'll play a key role in improving business-critical systems while working on a variety of exciting projects. Please apply to the advert or email your CV direct to (url removed) Please note, sponsorship is not available for this role. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Operational Finance Analyst - Interim Central London Hybrid 9-Month Contract "If I had an hour to solve a problem, I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions." Albert Einstein. Sheridan Maine is delighted to be working with a leading organisation that is undertaking a significant finance transformation programme and is looking to appoint an Operational Finance Analyst on a 9-month interim basis. This is an excellent opportunity for an experienced finance analyst with a strong operational finance background to play a key role in a major period of systems and process change. Working as part of the wider Finance transformation team, you will support data migration, testing and process improvement activities, while helping to ensure that new systems and processes deliver accurate, efficient and well-controlled finance outputs. The Role You will play a hands-on role in supporting the transition to new finance systems and ways of working, with a particular focus on data quality, reconciliation, testing and process improvement. Your key responsibilities as the Operational Finance Analyst will include: Supporting data cleansing and migration activities, including data quality reviews, issue resolution, mapping and migration preparation. Preparing, validating and reconciling financial and operational data to ensure it is accurate, complete and ready for migration. Analysing large volumes of data and investigating discrepancies, duplication, missing information and inconsistent coding. Working closely with senior Finance stakeholders to support User Acceptance Testing (UAT) across key finance processes. Documenting UAT results and supporting the investigation and resolution of defects or design issues. Identifying opportunities to improve finance processes and reporting outputs. Supporting the delivery of consistent, efficient and well-controlled finance processes. Identifying practical opportunities to use AI and automation to reduce manual processes, improve controls and enhance data quality. Helping colleagues understand and adopt new systems, processes and ways of working. Supporting multiple transformation activities while maintaining a focus on operational finance requirements. About You We are looking for an analytical and proactive finance professional who enjoys working with data and solving problems. You will ideally have: Previous experience within an operational finance or finance analyst role. Experience supporting finance systems, process improvement or systems transition projects. Experience cleansing, validating and reconciling large volumes of financial or operational data. Strong Excel skills and the ability to identify data anomalies, duplication, missing attributes and inconsistent coding. Strong analytical and investigative skills, with the confidence to challenge discrepancies and identify solutions. Excellent organisational and project management skills, with the ability to manage multiple priorities. Strong communication skills and the ability to work effectively with both Finance and wider business stakeholders. Why Apply? This is a fantastic opportunity to gain valuable experience within a significant finance transformation programme, working across data, systems, processes and people. If you're an experienced finance analyst who enjoys working with data, improving processes and being part of meaningful organisational change, this could be an excellent opportunity for your next interim assignment - please click on "apply" as soon as possible. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Aug 10, 2026
Full time
Operational Finance Analyst - Interim Central London Hybrid 9-Month Contract "If I had an hour to solve a problem, I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions." Albert Einstein. Sheridan Maine is delighted to be working with a leading organisation that is undertaking a significant finance transformation programme and is looking to appoint an Operational Finance Analyst on a 9-month interim basis. This is an excellent opportunity for an experienced finance analyst with a strong operational finance background to play a key role in a major period of systems and process change. Working as part of the wider Finance transformation team, you will support data migration, testing and process improvement activities, while helping to ensure that new systems and processes deliver accurate, efficient and well-controlled finance outputs. The Role You will play a hands-on role in supporting the transition to new finance systems and ways of working, with a particular focus on data quality, reconciliation, testing and process improvement. Your key responsibilities as the Operational Finance Analyst will include: Supporting data cleansing and migration activities, including data quality reviews, issue resolution, mapping and migration preparation. Preparing, validating and reconciling financial and operational data to ensure it is accurate, complete and ready for migration. Analysing large volumes of data and investigating discrepancies, duplication, missing information and inconsistent coding. Working closely with senior Finance stakeholders to support User Acceptance Testing (UAT) across key finance processes. Documenting UAT results and supporting the investigation and resolution of defects or design issues. Identifying opportunities to improve finance processes and reporting outputs. Supporting the delivery of consistent, efficient and well-controlled finance processes. Identifying practical opportunities to use AI and automation to reduce manual processes, improve controls and enhance data quality. Helping colleagues understand and adopt new systems, processes and ways of working. Supporting multiple transformation activities while maintaining a focus on operational finance requirements. About You We are looking for an analytical and proactive finance professional who enjoys working with data and solving problems. You will ideally have: Previous experience within an operational finance or finance analyst role. Experience supporting finance systems, process improvement or systems transition projects. Experience cleansing, validating and reconciling large volumes of financial or operational data. Strong Excel skills and the ability to identify data anomalies, duplication, missing attributes and inconsistent coding. Strong analytical and investigative skills, with the confidence to challenge discrepancies and identify solutions. Excellent organisational and project management skills, with the ability to manage multiple priorities. Strong communication skills and the ability to work effectively with both Finance and wider business stakeholders. Why Apply? This is a fantastic opportunity to gain valuable experience within a significant finance transformation programme, working across data, systems, processes and people. If you're an experienced finance analyst who enjoys working with data, improving processes and being part of meaningful organisational change, this could be an excellent opportunity for your next interim assignment - please click on "apply" as soon as possible. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Role Title: Security Incident Management Analyst (x3 seats) Location: Inverness or Preston | 5 days onsite Duration: 31/03/2027 MUST BE PAYE THROUGH UMBRELLA Role Description: About the role you're considering The Security Incident Management Analyst operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting the governance and coordination of security incident management activities across suppliers. The role assists in ensuring security incidents are identified, tracked, escalated, and reported in accordance with client policies and agreed service levels. Working closely with suppliers, service management teams, and security stakeholders, the consultant supports incident visibility, reporting, governance activities, and audit readiness. This is a governance and coordination role and does not perform Security Operations Centre (SOC) monitoring, threat hunting, incident response, or technical remediation activities. If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Key Responsibilities: Incident Tracking & Coordination Support the monitoring of security incidents throughout their life cycle Ensure incident records are maintained and updated by suppliers Track incident progress from identification through to closure Escalate overdue, recurring, or high-impact incidents through agreed governance channels Supplier Engagement (SIAM Model) Coordinate with suppliers to obtain incident updates and status reports Support the collection and validation of supplier incident reporting Ensure incident data standards and reporting requirements are applied consistently Identify gaps in ownership, reporting, or evidence Incident Reporting & Visibility Produce routine security incident reports and dashboards Assist in monitoring: Incident volumes Resolution performance SLA compliance Escalation trends Support governance forums through accurate reporting and status updates Governance & Process Compliance Support adherence to agreed incident management processes Ensure supplier activities align with client security policies and standards Assist with documenting lessons learned and improvement actions Support maintenance of incident governance documentation Assurance & Evidence Support Collect and organise incident management evidence Support assurance and audit activities Ensure incident records remain complete, traceable, and audit-ready Assist in demonstrating process compliance and effectiveness Your skills and experience Essential Experience in cyber security, service management, operational governance, or support roles Understanding of security incident management processes Awareness of: Incident severity classifications Escalation processes Major incident management principles Strong organisational and reporting skills Ability to coordinate multiple stakeholders Desirable Exposure to SIAM or multi-supplier environments Familiarity with incident management tooling and reporting outputs Understanding of ITIL Incident Management concepts Experience in regulated, government, or defence environments Key Deliverables Incident reporting packs Supplier incident performance metrics Incident status tracking and governance records Audit-ready incident evidence Inputs to governance and operational review forums Role Definition The role supports the governance and visibility of security incident management activities across suppliers, ensuring incidents are consistently tracked, reported, and evidenced without performing operational incident response activities. What This Role Does/Does Not Do Does Track and coordinate incidents Support governance and reporting activities Validate supplier information Maintain incident visibility and status reporting Does Not Operate SOC tooling Perform threat hunting Conduct incident response Own technical remediation activities
Aug 10, 2026
Contractor
Role Title: Security Incident Management Analyst (x3 seats) Location: Inverness or Preston | 5 days onsite Duration: 31/03/2027 MUST BE PAYE THROUGH UMBRELLA Role Description: About the role you're considering The Security Incident Management Analyst operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting the governance and coordination of security incident management activities across suppliers. The role assists in ensuring security incidents are identified, tracked, escalated, and reported in accordance with client policies and agreed service levels. Working closely with suppliers, service management teams, and security stakeholders, the consultant supports incident visibility, reporting, governance activities, and audit readiness. This is a governance and coordination role and does not perform Security Operations Centre (SOC) monitoring, threat hunting, incident response, or technical remediation activities. If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Key Responsibilities: Incident Tracking & Coordination Support the monitoring of security incidents throughout their life cycle Ensure incident records are maintained and updated by suppliers Track incident progress from identification through to closure Escalate overdue, recurring, or high-impact incidents through agreed governance channels Supplier Engagement (SIAM Model) Coordinate with suppliers to obtain incident updates and status reports Support the collection and validation of supplier incident reporting Ensure incident data standards and reporting requirements are applied consistently Identify gaps in ownership, reporting, or evidence Incident Reporting & Visibility Produce routine security incident reports and dashboards Assist in monitoring: Incident volumes Resolution performance SLA compliance Escalation trends Support governance forums through accurate reporting and status updates Governance & Process Compliance Support adherence to agreed incident management processes Ensure supplier activities align with client security policies and standards Assist with documenting lessons learned and improvement actions Support maintenance of incident governance documentation Assurance & Evidence Support Collect and organise incident management evidence Support assurance and audit activities Ensure incident records remain complete, traceable, and audit-ready Assist in demonstrating process compliance and effectiveness Your skills and experience Essential Experience in cyber security, service management, operational governance, or support roles Understanding of security incident management processes Awareness of: Incident severity classifications Escalation processes Major incident management principles Strong organisational and reporting skills Ability to coordinate multiple stakeholders Desirable Exposure to SIAM or multi-supplier environments Familiarity with incident management tooling and reporting outputs Understanding of ITIL Incident Management concepts Experience in regulated, government, or defence environments Key Deliverables Incident reporting packs Supplier incident performance metrics Incident status tracking and governance records Audit-ready incident evidence Inputs to governance and operational review forums Role Definition The role supports the governance and visibility of security incident management activities across suppliers, ensuring incidents are consistently tracked, reported, and evidenced without performing operational incident response activities. What This Role Does/Does Not Do Does Track and coordinate incidents Support governance and reporting activities Validate supplier information Maintain incident visibility and status reporting Does Not Operate SOC tooling Perform threat hunting Conduct incident response Own technical remediation activities
As a HRIS Analyst - Fixed Term Contract based in London, you'll play a key role in supporting system migrations and ensuring all documentation is accurate and up to date. Working within the financial services industry, you'll help the Human Resources team operate efficiently by managing and improving HR systems. Client Details This role is within the Financial Services industry and is based in the City of London. Description Support the end-to-end process of system migration within the HR department. Maintain and update system documentation to ensure accuracy and compliance. Collaborate with internal teams to identify and resolve system-related issues. Assist in testing and validating system changes and updates. Provide training and support to HR team members on system functionalities. Generate reports and insights from HR systems as required. Ensure data integrity and security within HR systems. Contribute to the continuous improvement of HR system processes. Profile The successful HRIS Analyst - Fixed Term Contract will have: Experience with system migration and documentation processes. (Workday, SAP or Oracle) Module experience to include: Core HCM, Payroll, Recruitment Strong problem-solving skills and attention to detail. Proficiency in HR systems and reporting tools. Ability to work collaboratively with cross-functional teams. Knowledge of data security and compliance requirements. Job Offer Salary ranging from 55,000 to 58,000, dependent on the level of experience. Fixed-term contract in the financial services industry. Competitive benefits package. If you're interested in this role, apply now.
Aug 08, 2026
Contractor
As a HRIS Analyst - Fixed Term Contract based in London, you'll play a key role in supporting system migrations and ensuring all documentation is accurate and up to date. Working within the financial services industry, you'll help the Human Resources team operate efficiently by managing and improving HR systems. Client Details This role is within the Financial Services industry and is based in the City of London. Description Support the end-to-end process of system migration within the HR department. Maintain and update system documentation to ensure accuracy and compliance. Collaborate with internal teams to identify and resolve system-related issues. Assist in testing and validating system changes and updates. Provide training and support to HR team members on system functionalities. Generate reports and insights from HR systems as required. Ensure data integrity and security within HR systems. Contribute to the continuous improvement of HR system processes. Profile The successful HRIS Analyst - Fixed Term Contract will have: Experience with system migration and documentation processes. (Workday, SAP or Oracle) Module experience to include: Core HCM, Payroll, Recruitment Strong problem-solving skills and attention to detail. Proficiency in HR systems and reporting tools. Ability to work collaboratively with cross-functional teams. Knowledge of data security and compliance requirements. Job Offer Salary ranging from 55,000 to 58,000, dependent on the level of experience. Fixed-term contract in the financial services industry. Competitive benefits package. If you're interested in this role, apply now.
Data AnalystLocation: Milton Keynes (Hybrid, minimum 2 days onsite) We're looking for an experienced Data Analyst to join a growing data team, supporting the development of modern data solutions, reporting capabilities, and analytics across a large-scale Azure data platform. The role combines data modelling, reporting, and hands-on data engineering work within a cloud-based environment. Key Responsibilities Design and develop data models, schemas, KPIs, measures, calculations, and critical data elements. Support the migration of data and reporting assets into an Azure Data Lake environment. Build and maintain Power BI reports and dashboards. Develop reporting and analytics solutions to improve business insight and operational efficiency. Support data engineering activities using Databricks, Azure Data Factory, and SQL. Contribute to data governance, data quality, and reporting improvement initiatives. Essential Skills & Experience Strong experience with Databricks, Azure Data Factory (ADF) and SQL. Advanced Data Modelling and Data Schema Design expertise. Experience applying Medallion Architecture principles. Strong Power BI development and reporting experience. Experience creating KPIs, measures, calculations and critical data elements. Knowledge of ETL frameworks and data integration processes. Experience with Azure Data Lake and dimensional modelling. Background in both data analytics and data engineering Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Contractor
Data AnalystLocation: Milton Keynes (Hybrid, minimum 2 days onsite) We're looking for an experienced Data Analyst to join a growing data team, supporting the development of modern data solutions, reporting capabilities, and analytics across a large-scale Azure data platform. The role combines data modelling, reporting, and hands-on data engineering work within a cloud-based environment. Key Responsibilities Design and develop data models, schemas, KPIs, measures, calculations, and critical data elements. Support the migration of data and reporting assets into an Azure Data Lake environment. Build and maintain Power BI reports and dashboards. Develop reporting and analytics solutions to improve business insight and operational efficiency. Support data engineering activities using Databricks, Azure Data Factory, and SQL. Contribute to data governance, data quality, and reporting improvement initiatives. Essential Skills & Experience Strong experience with Databricks, Azure Data Factory (ADF) and SQL. Advanced Data Modelling and Data Schema Design expertise. Experience applying Medallion Architecture principles. Strong Power BI development and reporting experience. Experience creating KPIs, measures, calculations and critical data elements. Knowledge of ETL frameworks and data integration processes. Experience with Azure Data Lake and dimensional modelling. Background in both data analytics and data engineering Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play a key role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous improvement and innovation, including the application of AI-powered solutions. The Role Working with business leaders, product teams and technical specialists, you will act as the bridge between business objectives and technology delivery. You will be responsible for understanding business needs, defining future-state processes, documenting requirements, and ensuring solutions deliver tangible business value and improved customer experiences. Key Responsibilities Lead business analysis activities across CRM implementation and transformation programmes. Analyse and optimise customer lifecycle processes, including lead management, customer acquisition, onboarding, retention and customer service journeys. Facilitate workshops and requirements gathering sessions with stakeholders at all levels. Produce high-quality business requirements, user stories, process maps and functional specifications. Model current and future-state processes using BPMN and customer journey mapping techniques. Collaborate with delivery teams to support successful solution design, testing and implementation. Drive continuous improvement initiatives using Lean Six Sigma and process optimisation approaches. Identify opportunities to leverage AI technologies, including chatbot solutions, automation and customer engagement tools. Use data and evidence-based decision making to identify business gaps and recommend improvements. Build strong relationships and influence key stakeholders across multiple business functions. About You We're looking for an analytical and commercially aware Business Analyst with experience delivering customer-centric transformation programmes. Essential Experience Proven experience delivering CRM implementation projects . Strong understanding of Sales and Marketing processes . Exceptional stakeholder engagement and workshop facilitation skills. Experience working with senior business stakeholders and translating strategic objectives into deliverable requirements. Business process modelling experience using BPMN . Experience driving continuous improvement initiatives using Lean, Six Sigma or related methodologies. Strong requirements elicitation, analysis and documentation skills. Experience working within Agile delivery environments. Desirable Experience Experience implementing or supporting AI chatbot solutions . Experience applying AI to business process improvement, automation or customer engagement activities. CRM integration, data migration and data quality experience. Customer journey mapping and customer experience transformation expertise. Experience using Azure DevOps, Jira or similar delivery tools. What's on Offer? Opportunity to work on high-profile CRM and digital transformation initiatives. Exposure to innovative AI and automation programmes. Flexible hybrid working with just one day per week in the Manchester office . Collaborative and supportive working environment. Competitive salary and benefits package. If you're a Business Analyst with CRM implementation experience, strong stakeholder management skills, and a passion for driving business improvement through technology and process excellence, we'd love to hear from you. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 08, 2026
Full time
Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play a key role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous improvement and innovation, including the application of AI-powered solutions. The Role Working with business leaders, product teams and technical specialists, you will act as the bridge between business objectives and technology delivery. You will be responsible for understanding business needs, defining future-state processes, documenting requirements, and ensuring solutions deliver tangible business value and improved customer experiences. Key Responsibilities Lead business analysis activities across CRM implementation and transformation programmes. Analyse and optimise customer lifecycle processes, including lead management, customer acquisition, onboarding, retention and customer service journeys. Facilitate workshops and requirements gathering sessions with stakeholders at all levels. Produce high-quality business requirements, user stories, process maps and functional specifications. Model current and future-state processes using BPMN and customer journey mapping techniques. Collaborate with delivery teams to support successful solution design, testing and implementation. Drive continuous improvement initiatives using Lean Six Sigma and process optimisation approaches. Identify opportunities to leverage AI technologies, including chatbot solutions, automation and customer engagement tools. Use data and evidence-based decision making to identify business gaps and recommend improvements. Build strong relationships and influence key stakeholders across multiple business functions. About You We're looking for an analytical and commercially aware Business Analyst with experience delivering customer-centric transformation programmes. Essential Experience Proven experience delivering CRM implementation projects . Strong understanding of Sales and Marketing processes . Exceptional stakeholder engagement and workshop facilitation skills. Experience working with senior business stakeholders and translating strategic objectives into deliverable requirements. Business process modelling experience using BPMN . Experience driving continuous improvement initiatives using Lean, Six Sigma or related methodologies. Strong requirements elicitation, analysis and documentation skills. Experience working within Agile delivery environments. Desirable Experience Experience implementing or supporting AI chatbot solutions . Experience applying AI to business process improvement, automation or customer engagement activities. CRM integration, data migration and data quality experience. Customer journey mapping and customer experience transformation expertise. Experience using Azure DevOps, Jira or similar delivery tools. What's on Offer? Opportunity to work on high-profile CRM and digital transformation initiatives. Exposure to innovative AI and automation programmes. Flexible hybrid working with just one day per week in the Manchester office . Collaborative and supportive working environment. Competitive salary and benefits package. If you're a Business Analyst with CRM implementation experience, strong stakeholder management skills, and a passion for driving business improvement through technology and process excellence, we'd love to hear from you. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Systems Analyst Location: Fully Remote (UK) Salary: Up to £50,000 Job Type: Permanent We're looking for a Systems Analyst to join our Technology team and take ownership of several business-critical applications. This is a hands-on role where you'll provide 2nd line application support, maintain and improve business systems, write SQL queries and reports, and help support the organisation as legacy systems are replaced with modern SaaS platforms. You'll work closely with an outsourced IT support provider, taking ownership of issues that require deeper application, data or configuration knowledge. What you'll be doing Provide 2nd line support for business applications Configure and maintain business systems and workflows Write SQL queries to extract, analyse and troubleshoot data Build and maintain reports and dashboards Support Power Automate workflows and low-code solutions Monitor data quality and resolve data issues Support integrations between business systems Help with data migrations as legacy systems are retired Work with internal teams, suppliers and the managed service provider to resolve technical issues Identify opportunities to improve systems and business processes What we're looking for We're interested in people who have experience in most of the following: Systems Analyst, Application Support Analyst or Business Systems Analyst experience Strong SQL skills, including writing queries and troubleshooting data 2nd line application support experience Experience supporting CRM, ERP or other business systems Power Automate experience Reporting tools such as SSRS, Power BI or similar Experience working with system integrations or data migrations would be beneficial Good communication skills and the ability to manage multiple priorities What's on offer Fully remote working Salary up to £50,000 Permanent position Opportunity to work on a major programme of application modernisation A varied role with plenty of autonomy and responsibility
Aug 08, 2026
Full time
Systems Analyst Location: Fully Remote (UK) Salary: Up to £50,000 Job Type: Permanent We're looking for a Systems Analyst to join our Technology team and take ownership of several business-critical applications. This is a hands-on role where you'll provide 2nd line application support, maintain and improve business systems, write SQL queries and reports, and help support the organisation as legacy systems are replaced with modern SaaS platforms. You'll work closely with an outsourced IT support provider, taking ownership of issues that require deeper application, data or configuration knowledge. What you'll be doing Provide 2nd line support for business applications Configure and maintain business systems and workflows Write SQL queries to extract, analyse and troubleshoot data Build and maintain reports and dashboards Support Power Automate workflows and low-code solutions Monitor data quality and resolve data issues Support integrations between business systems Help with data migrations as legacy systems are retired Work with internal teams, suppliers and the managed service provider to resolve technical issues Identify opportunities to improve systems and business processes What we're looking for We're interested in people who have experience in most of the following: Systems Analyst, Application Support Analyst or Business Systems Analyst experience Strong SQL skills, including writing queries and troubleshooting data 2nd line application support experience Experience supporting CRM, ERP or other business systems Power Automate experience Reporting tools such as SSRS, Power BI or similar Experience working with system integrations or data migrations would be beneficial Good communication skills and the ability to manage multiple priorities What's on offer Fully remote working Salary up to £50,000 Permanent position Opportunity to work on a major programme of application modernisation A varied role with plenty of autonomy and responsibility
Digital and Technology Banking Client based in Guernsey is seeking an on-site Technical Business Analyst who will act as a critical bridge between business stakeholders, product owners, and engineering teams in the delivery of core banking platforms and surrounding banking services. The role combines deep banking domain knowledge with strong technical analysis skills to ensure that functional requirements are translated into scalable, secure, and compliant technical solutions. This role will support core banking transformation, new product launches, regulatory change, and integration with payments, digital channels, and downstream systems. Key responsibilities: Business & Domain Analysis Elicit, analyse, and document business requirements related to core banking domains. Translate regulatory, operational, and product requirements into clear functional specifications. Act as a subject matter expert on banking processes, product behaviour, and lifecycle events. Technical Analysis & Solution Design Convert business requirements into detailed technical requirements, including: o API contracts (REST/JSON, event schemas) o Data models and mappings o Integration flows and sequencing Work closely with solution architects to: o Validate architectural decisions o Ensure alignment with target-state core banking architecture Support design of integrations between: o Core banking systems o Payment engines o Digital channels and middleware o Data platforms and regulatory reporting systems Delivery & Agile Collaboration Collaborate with Product Owners to refine epics, features, and user stories. Write clear, testable user stories with acceptance criteria that reflect both business and technical needs. Support sprint ceremonies (backlog refinement, sprint planning, demos). Clarify requirements for development teams during implementation and testing phases. Data & Migration Support Support data migration and data quality activities, including: o Legacy-to-target data mapping o Validation rules o Reconciliation logic Assist with defining cutover and transition requirements during core banking migrations. Testing & Validation Define functional and integration test scenarios. Support SIT, UAT, and operational readiness testing. o Validate that delivered solutions meet: o Business requirements o Regulatory obligations o Non-functional requirements (performance, resilience, auditability) Stakeholder & Vendor Engagement Act as a key interface between: o Business users o IT and engineering teams o External vendors (core banking providers, payment processors, system integrators) Challenge vendor solutions constructively to ensure fit-for-purpose outcomes. Documentation, Knowledge Transfer & Operational Handover Ensure concise, accurate documentation describing system behaviour, integrations, data impacts, and key business rules. Conduct clear walkthroughs and knowledge transfer sessions with Technical Operations and Application Support teams. Support effective handover to BAU, ensuring support teams understand processing flows, dependencies, and common exception scenarios. Qualifications & Certifications Bachelor's degree in: o Computer Science, Information Systems, Engineering, Finance, or a related discipline o or equivalent professional experience in financial services technology Business Analysis Certification, such as: o IIBA CBAP or CCBA o Diploma in Business Analysis Agile Certifications such as: o Certified Scrum Product Owner (CSPO) Core Skills and Knowledge: Banking & Financial Services Experience o 5+ years' experience as a Business Analyst or Technical Business Analyst in financial services. o Strong hands-on experience with core banking platforms (e.g., Temenos, Mambu, Thought Machine, Finacle, TCS BaNCS, Flexcube, or equivalent). o Solid understanding of banking products and accounting principles. o Experience supporting regulatory change and compliance-driven initiatives. Technical Skills Strong understanding of: o API-driven architectures o Microservices and event-based integration o Data models and relational databases Ability to read and interpret: o API specifications (Swagger/OpenAPI) o Sequence diagrams o Data schemas Familiarity with cloud-based architectures (AWS, Azure, GCP) is highly desirable. Delivery & Methodology o Experience working in Agile / Scrum environments. o Comfortable working in large-scale transformation or multi-year core banking programs. o Strong documentation and communication skills. Personal Attributes o Strong analytical and problem-solving mindset. o Able to challenge assumptions while remaining collaborative. o Comfortable operating in complex, regulated environments. o Able to balance detail with big-picture thinking. o Proactive, resilient and delivery focused.
Aug 08, 2026
Full time
Digital and Technology Banking Client based in Guernsey is seeking an on-site Technical Business Analyst who will act as a critical bridge between business stakeholders, product owners, and engineering teams in the delivery of core banking platforms and surrounding banking services. The role combines deep banking domain knowledge with strong technical analysis skills to ensure that functional requirements are translated into scalable, secure, and compliant technical solutions. This role will support core banking transformation, new product launches, regulatory change, and integration with payments, digital channels, and downstream systems. Key responsibilities: Business & Domain Analysis Elicit, analyse, and document business requirements related to core banking domains. Translate regulatory, operational, and product requirements into clear functional specifications. Act as a subject matter expert on banking processes, product behaviour, and lifecycle events. Technical Analysis & Solution Design Convert business requirements into detailed technical requirements, including: o API contracts (REST/JSON, event schemas) o Data models and mappings o Integration flows and sequencing Work closely with solution architects to: o Validate architectural decisions o Ensure alignment with target-state core banking architecture Support design of integrations between: o Core banking systems o Payment engines o Digital channels and middleware o Data platforms and regulatory reporting systems Delivery & Agile Collaboration Collaborate with Product Owners to refine epics, features, and user stories. Write clear, testable user stories with acceptance criteria that reflect both business and technical needs. Support sprint ceremonies (backlog refinement, sprint planning, demos). Clarify requirements for development teams during implementation and testing phases. Data & Migration Support Support data migration and data quality activities, including: o Legacy-to-target data mapping o Validation rules o Reconciliation logic Assist with defining cutover and transition requirements during core banking migrations. Testing & Validation Define functional and integration test scenarios. Support SIT, UAT, and operational readiness testing. o Validate that delivered solutions meet: o Business requirements o Regulatory obligations o Non-functional requirements (performance, resilience, auditability) Stakeholder & Vendor Engagement Act as a key interface between: o Business users o IT and engineering teams o External vendors (core banking providers, payment processors, system integrators) Challenge vendor solutions constructively to ensure fit-for-purpose outcomes. Documentation, Knowledge Transfer & Operational Handover Ensure concise, accurate documentation describing system behaviour, integrations, data impacts, and key business rules. Conduct clear walkthroughs and knowledge transfer sessions with Technical Operations and Application Support teams. Support effective handover to BAU, ensuring support teams understand processing flows, dependencies, and common exception scenarios. Qualifications & Certifications Bachelor's degree in: o Computer Science, Information Systems, Engineering, Finance, or a related discipline o or equivalent professional experience in financial services technology Business Analysis Certification, such as: o IIBA CBAP or CCBA o Diploma in Business Analysis Agile Certifications such as: o Certified Scrum Product Owner (CSPO) Core Skills and Knowledge: Banking & Financial Services Experience o 5+ years' experience as a Business Analyst or Technical Business Analyst in financial services. o Strong hands-on experience with core banking platforms (e.g., Temenos, Mambu, Thought Machine, Finacle, TCS BaNCS, Flexcube, or equivalent). o Solid understanding of banking products and accounting principles. o Experience supporting regulatory change and compliance-driven initiatives. Technical Skills Strong understanding of: o API-driven architectures o Microservices and event-based integration o Data models and relational databases Ability to read and interpret: o API specifications (Swagger/OpenAPI) o Sequence diagrams o Data schemas Familiarity with cloud-based architectures (AWS, Azure, GCP) is highly desirable. Delivery & Methodology o Experience working in Agile / Scrum environments. o Comfortable working in large-scale transformation or multi-year core banking programs. o Strong documentation and communication skills. Personal Attributes o Strong analytical and problem-solving mindset. o Able to challenge assumptions while remaining collaborative. o Comfortable operating in complex, regulated environments. o Able to balance detail with big-picture thinking. o Proactive, resilient and delivery focused.
Senior Google Cloud Architect Shape the Future of AI & Data with Us At Datatonic, we are Google Cloud's premier partner in AI, driving transformation for world-class businesses. We push the boundaries of technology with expertise in machine learning, data engineering, and analytics on Google Cloud Platform. By partnering with us, clients future-proof their operations, unlock actionable insights, and stay ahead of the curve in a rapidly evolving world. Your Mission As Senior Google Cloud Architect , you will shape the architecture for key projects. You'll be engaging with our customers and prospects to provide pre & post sales architectural advice and thought leadership for machine learning, analytics, and data migration projects. In addition to that, you will be helping us to build out the architectural side of our next-generation ai products. This is an excellent opportunity for an experienced professional in cloud technologies who would like to work as part of a team of experts in the fields of AI and data, as a subject matter expert in solution/cloud architecture. The role is customer-facing, working closely with business and technical influencers, and will require a background in Computer Science. Successful candidates will bring multiple years' experience with cloud platforms like Google Cloud or AWS. Ideally, you'll have served as an SME in designing and migrating applications to live in the cloud, working with complex cloud deployments, and being adept at the design and implementation of complex platforms. What You'll Do Innovative Technology Work: Utilise cutting-edge, scalable cloud and data processing technologies to develop advanced solutions for customers. Project Leadership: Oversee the design and implementation of enterprise-scale Data and AI projects. Technical Thought Leadership: Introduce innovative ideas and approaches to enhance Datatonic's capabilities and methodologies. Team and Architecture Development: Shape the architecture team and mentor team members while promoting technical excellence. Sales Support: Collaborate with sales teams to provide technical expertise during client engagements and help scope solutions for challenging requirements. Solution Development: Partner with GTM teams to create and refine new market-ready solutions with a focus on technical leadership and governance. Customer Engagement: Conduct architecture reviews for key clients, delivering actionable recommendations to senior stakeholders. Technical Best Practices: Define and embed best practices into project delivery, ensuring quality and consistency across initiatives. Knowledge Sharing: Contribute to Datatonic's internal knowledge base, including technical collateral and thought leadership materials. Agile Collaboration: Work in a dynamic, agile environment alongside data scientists, machine learning experts, data analysts, and data engineers. Tech Partner Collaboration: Collaborate closely with partners such as Google Cloud, Tableau, and Looker to leverage their technologies effectively. Mentorship and Leadership: Guide team members, fostering a culture of growth and innovation. What You'll Bring Educational Background: Bachelor's or Master's degree in Computer Science or a related technical discipline. Proven Expertise: Hands-on experience in designing and implementing large-scale big data cloud architectures. End-to-End Ownership: Demonstrated ability to manage projects from conception to completion, employing creative and practical solutions. Technical Prowess: Strong analytical skills with a focus on innovation and technical excellence. Effective Communication: Exceptional verbal and written communication skills, with an eye for detail and the ability to deliver authoritative presentations and proposals. Stakeholder Management: Skills in developing and maintaining relationships with key external stakeholders at various organizational levels. Pre-Sales Experience: Extensive experience in technical pre-sales, with the ability to champion and promote innovative, disruptive proposals. Holistic Cloud Expertise: Comprehensive knowledge of end-to-end production-grade cloud technologies, covering areas such as data, security, and networking. Container Technology Experience: Proficiency in working with container technologies and leveraging them effectively in projects. Programming Proficiency: Multiple years of experience in programming languages such as Python, Java, and SQL, with a focus on building scalable, high-performance code. Solution Delivery: Demonstrated experience in delivering scalable, robust, and high-performing solutions to meet business needs. Bonus Points If You Have: Certifications: Google Cloud or AWS Certified Solutions Architect certification. ETL and Data Pipeline Expertise: Experience with ETL tools and Hadoop-based technologies (e.g., Spark) and/or batch/streaming data pipelines such as Beam and Flink. Data Architecture: Proven ability in designing and building data lake and data warehouse solutions with technologies like BigQuery, Azure Synapse, Redshift, Oracle, Teradata, etc. Analytics Tools: Experience creating analytical products using tools such as Looker, Tableau, Data Studio, PowerBI, or Qlik. Agile Methodologies: Familiarity with Agile frameworks, including Scrum. Data Science Knowledge: Basic understanding of topics like machine learning, data mining, statistics, and data visualisation, with some practical experience preferred. Open-Source Contributions: History of contributions to open-source projects, showcasing collaboration and innovation. What's in It for You? We believe in empowering our team to thrive, with benefits including: Holiday : 25 days plus bank holidays (obviously!) Health Perks: 4500 kr per year Healthcare Allowance (paid monthly, after probation) Fitness & Wellbeing: Up to 5000 kr per year Wellness Allowance (payable on receipt of invoice) Hybrid Model: 1200 kr WFH Equipment Allowance (after probation) Learning & Growth: Access to platforms like Udemy to fuel your curiosity. Pension: Private Salary Sacrifice Pension available Why Datatonic? Join us to work alongside AI enthusiasts and data experts who are shaping tomorrow. At Datatonic, innovation isn't just encouraged - it's embedded in everything we do. If you're ready to inspire change and deliver value at the forefront of data and AI, we'd love to hear from you! Are you ready to make an impact? Apply now and take your career to the next level. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 08, 2026
Full time
Senior Google Cloud Architect Shape the Future of AI & Data with Us At Datatonic, we are Google Cloud's premier partner in AI, driving transformation for world-class businesses. We push the boundaries of technology with expertise in machine learning, data engineering, and analytics on Google Cloud Platform. By partnering with us, clients future-proof their operations, unlock actionable insights, and stay ahead of the curve in a rapidly evolving world. Your Mission As Senior Google Cloud Architect , you will shape the architecture for key projects. You'll be engaging with our customers and prospects to provide pre & post sales architectural advice and thought leadership for machine learning, analytics, and data migration projects. In addition to that, you will be helping us to build out the architectural side of our next-generation ai products. This is an excellent opportunity for an experienced professional in cloud technologies who would like to work as part of a team of experts in the fields of AI and data, as a subject matter expert in solution/cloud architecture. The role is customer-facing, working closely with business and technical influencers, and will require a background in Computer Science. Successful candidates will bring multiple years' experience with cloud platforms like Google Cloud or AWS. Ideally, you'll have served as an SME in designing and migrating applications to live in the cloud, working with complex cloud deployments, and being adept at the design and implementation of complex platforms. What You'll Do Innovative Technology Work: Utilise cutting-edge, scalable cloud and data processing technologies to develop advanced solutions for customers. Project Leadership: Oversee the design and implementation of enterprise-scale Data and AI projects. Technical Thought Leadership: Introduce innovative ideas and approaches to enhance Datatonic's capabilities and methodologies. Team and Architecture Development: Shape the architecture team and mentor team members while promoting technical excellence. Sales Support: Collaborate with sales teams to provide technical expertise during client engagements and help scope solutions for challenging requirements. Solution Development: Partner with GTM teams to create and refine new market-ready solutions with a focus on technical leadership and governance. Customer Engagement: Conduct architecture reviews for key clients, delivering actionable recommendations to senior stakeholders. Technical Best Practices: Define and embed best practices into project delivery, ensuring quality and consistency across initiatives. Knowledge Sharing: Contribute to Datatonic's internal knowledge base, including technical collateral and thought leadership materials. Agile Collaboration: Work in a dynamic, agile environment alongside data scientists, machine learning experts, data analysts, and data engineers. Tech Partner Collaboration: Collaborate closely with partners such as Google Cloud, Tableau, and Looker to leverage their technologies effectively. Mentorship and Leadership: Guide team members, fostering a culture of growth and innovation. What You'll Bring Educational Background: Bachelor's or Master's degree in Computer Science or a related technical discipline. Proven Expertise: Hands-on experience in designing and implementing large-scale big data cloud architectures. End-to-End Ownership: Demonstrated ability to manage projects from conception to completion, employing creative and practical solutions. Technical Prowess: Strong analytical skills with a focus on innovation and technical excellence. Effective Communication: Exceptional verbal and written communication skills, with an eye for detail and the ability to deliver authoritative presentations and proposals. Stakeholder Management: Skills in developing and maintaining relationships with key external stakeholders at various organizational levels. Pre-Sales Experience: Extensive experience in technical pre-sales, with the ability to champion and promote innovative, disruptive proposals. Holistic Cloud Expertise: Comprehensive knowledge of end-to-end production-grade cloud technologies, covering areas such as data, security, and networking. Container Technology Experience: Proficiency in working with container technologies and leveraging them effectively in projects. Programming Proficiency: Multiple years of experience in programming languages such as Python, Java, and SQL, with a focus on building scalable, high-performance code. Solution Delivery: Demonstrated experience in delivering scalable, robust, and high-performing solutions to meet business needs. Bonus Points If You Have: Certifications: Google Cloud or AWS Certified Solutions Architect certification. ETL and Data Pipeline Expertise: Experience with ETL tools and Hadoop-based technologies (e.g., Spark) and/or batch/streaming data pipelines such as Beam and Flink. Data Architecture: Proven ability in designing and building data lake and data warehouse solutions with technologies like BigQuery, Azure Synapse, Redshift, Oracle, Teradata, etc. Analytics Tools: Experience creating analytical products using tools such as Looker, Tableau, Data Studio, PowerBI, or Qlik. Agile Methodologies: Familiarity with Agile frameworks, including Scrum. Data Science Knowledge: Basic understanding of topics like machine learning, data mining, statistics, and data visualisation, with some practical experience preferred. Open-Source Contributions: History of contributions to open-source projects, showcasing collaboration and innovation. What's in It for You? We believe in empowering our team to thrive, with benefits including: Holiday : 25 days plus bank holidays (obviously!) Health Perks: 4500 kr per year Healthcare Allowance (paid monthly, after probation) Fitness & Wellbeing: Up to 5000 kr per year Wellness Allowance (payable on receipt of invoice) Hybrid Model: 1200 kr WFH Equipment Allowance (after probation) Learning & Growth: Access to platforms like Udemy to fuel your curiosity. Pension: Private Salary Sacrifice Pension available Why Datatonic? Join us to work alongside AI enthusiasts and data experts who are shaping tomorrow. At Datatonic, innovation isn't just encouraged - it's embedded in everything we do. If you're ready to inspire change and deliver value at the forefront of data and AI, we'd love to hear from you! Are you ready to make an impact? Apply now and take your career to the next level. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Business Analyst Bristol Hybrid Working 50,000 + Benefits We're working with a growing wealth management and financial advice business that is investing heavily in improving how it operates, serves clients and supports advisers. As part of this investment, they are building a dedicated Business Analysis & Change function and are looking to appoint a Business Analyst with a genuine understanding of how a UK financial advice business operates. This is not a highly technical Business Analyst position. Instead, we're looking for someone who can identify opportunities to improve processes, challenge existing ways of working and help deliver meaningful change across the adviser and client journey. Success in this role comes from understanding the realities of advice businesses. You'll be curious about where friction exists for advisers, paraplanners and clients, and enjoy improving processes through both operational change and technology. You'll work closely with advisers, paraplanners, operations teams and senior stakeholders to understand current processes, identify inefficiencies and support projects from initial discovery through to successful implementation. What You'll Be Doing Working with stakeholders across the business to understand challenges and identify improvement opportunities. Running workshops, interviews and process discovery sessions with advisers, paraplanners and operational teams. Mapping current and future state processes. Supporting project discovery and requirements gathering activities. Mapping and improving the end-to-end adviser and client journey, from onboarding and fact-finding through to suitability, implementation and annual reviews. Using operational and client data to measure the impact of change and identify further improvement opportunities. Supporting the development and enhancement of the firm's client portal. Assisting with testing, implementation and change adoption activities. Working closely with technology teams to ensure business requirements are clearly understood. What We're Looking For 4+ years' experience within a UK Financial Advice or Wealth Management business in a Business Analyst role. Strong understanding of the end-to-end adviser journey, including onboarding, fact-finding, suitability, implementation and ongoing servicing. A good understanding of where advisers and paraplanners experience operational friction, with the ability to turn those challenges into practical improvements. Experience improving business processes and operational efficiency. Confidence facilitating workshops, challenging existing processes and translating operational knowledge into workable business solutions. Excellent stakeholder engagement and communication skills. Strong organisational skills and attention to detail. Nice To Have Experience with CRM systems, adviser platforms, workflow tools or client portals. Power BI, Excel or MI reporting experience. Knowledge of FCA-regulated environments and Consumer Duty. Experience supporting UAT, system migrations or technology-enabled change. What's On Offer Opportunity to join a newly established Business Analysis & Change function. Significant exposure to senior leadership and strategic initiatives. Genuine opportunity to influence how the business operates. Hybrid working with approximately two days per week in the office. Competitive salary, benefits package and long-term career development. Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Aug 07, 2026
Full time
Business Analyst Bristol Hybrid Working 50,000 + Benefits We're working with a growing wealth management and financial advice business that is investing heavily in improving how it operates, serves clients and supports advisers. As part of this investment, they are building a dedicated Business Analysis & Change function and are looking to appoint a Business Analyst with a genuine understanding of how a UK financial advice business operates. This is not a highly technical Business Analyst position. Instead, we're looking for someone who can identify opportunities to improve processes, challenge existing ways of working and help deliver meaningful change across the adviser and client journey. Success in this role comes from understanding the realities of advice businesses. You'll be curious about where friction exists for advisers, paraplanners and clients, and enjoy improving processes through both operational change and technology. You'll work closely with advisers, paraplanners, operations teams and senior stakeholders to understand current processes, identify inefficiencies and support projects from initial discovery through to successful implementation. What You'll Be Doing Working with stakeholders across the business to understand challenges and identify improvement opportunities. Running workshops, interviews and process discovery sessions with advisers, paraplanners and operational teams. Mapping current and future state processes. Supporting project discovery and requirements gathering activities. Mapping and improving the end-to-end adviser and client journey, from onboarding and fact-finding through to suitability, implementation and annual reviews. Using operational and client data to measure the impact of change and identify further improvement opportunities. Supporting the development and enhancement of the firm's client portal. Assisting with testing, implementation and change adoption activities. Working closely with technology teams to ensure business requirements are clearly understood. What We're Looking For 4+ years' experience within a UK Financial Advice or Wealth Management business in a Business Analyst role. Strong understanding of the end-to-end adviser journey, including onboarding, fact-finding, suitability, implementation and ongoing servicing. A good understanding of where advisers and paraplanners experience operational friction, with the ability to turn those challenges into practical improvements. Experience improving business processes and operational efficiency. Confidence facilitating workshops, challenging existing processes and translating operational knowledge into workable business solutions. Excellent stakeholder engagement and communication skills. Strong organisational skills and attention to detail. Nice To Have Experience with CRM systems, adviser platforms, workflow tools or client portals. Power BI, Excel or MI reporting experience. Knowledge of FCA-regulated environments and Consumer Duty. Experience supporting UAT, system migrations or technology-enabled change. What's On Offer Opportunity to join a newly established Business Analysis & Change function. Significant exposure to senior leadership and strategic initiatives. Genuine opportunity to influence how the business operates. Hybrid working with approximately two days per week in the office. Competitive salary, benefits package and long-term career development. Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Job Title: Senior .NET Developer Role: Type: Contract Short term contract L ocation: Birmingham (2 days per week on-site) Summary Our client is looking for a Senior .NET Developer to join a business-critical technology programme within the pensions space. This is an excellent opportunity for a strong Microsoft full-stack developer to work on complex data-led platforms, helping to improve how calculation and scheme data is ingested, processed and made available for reporting and faster calculations. You will play a key role in building and enhancing solutions that support the ingestion of calculation and scheme data from Excel into a pensions platform, enabling users to access reliable data more efficiently and generate reports with greater speed and accuracy. Key responsibilities: Design, develop and enhance full-stack .NET applications using the Microsoft technology stack. Support the ingestion of calculation and pension scheme data from Excel into a pensions platform. Work with complex financial data sets, ensuring accuracy, performance and reliability. Develop functionality that enables improved reporting and faster calculation processes. Collaborate with business stakeholders, analysts and wider technology teams to understand requirements and deliver robust technical solutions. Contribute to technical design, code quality, testing and continuous improvement across the platform. Troubleshoot, optimise and support business-critical systems in a data-heavy environment. Essential Skills: Strong commercial experience as a Microsoft full-stack .NET Developer. Excellent C# and .NET development skills across front-end and back-end application delivery. Experience working with complex data environments, ideally within pensions. Alternatively, strong experience in complex financial services environments involving large volumes of financial data. Good understanding of data ingestion, transformation, validation and integration processes. Experience working with Excel-based data sources and data migration or data loading activities would be highly beneficial. Ability to work collaboratively with technical and non-technical stakeholders. A pragmatic, detail-focused approach to solving complex data and application challenges. If this sounds like the role for you, submit an up to date CV for consideration and apply now!
Aug 07, 2026
Contractor
Job Title: Senior .NET Developer Role: Type: Contract Short term contract L ocation: Birmingham (2 days per week on-site) Summary Our client is looking for a Senior .NET Developer to join a business-critical technology programme within the pensions space. This is an excellent opportunity for a strong Microsoft full-stack developer to work on complex data-led platforms, helping to improve how calculation and scheme data is ingested, processed and made available for reporting and faster calculations. You will play a key role in building and enhancing solutions that support the ingestion of calculation and scheme data from Excel into a pensions platform, enabling users to access reliable data more efficiently and generate reports with greater speed and accuracy. Key responsibilities: Design, develop and enhance full-stack .NET applications using the Microsoft technology stack. Support the ingestion of calculation and pension scheme data from Excel into a pensions platform. Work with complex financial data sets, ensuring accuracy, performance and reliability. Develop functionality that enables improved reporting and faster calculation processes. Collaborate with business stakeholders, analysts and wider technology teams to understand requirements and deliver robust technical solutions. Contribute to technical design, code quality, testing and continuous improvement across the platform. Troubleshoot, optimise and support business-critical systems in a data-heavy environment. Essential Skills: Strong commercial experience as a Microsoft full-stack .NET Developer. Excellent C# and .NET development skills across front-end and back-end application delivery. Experience working with complex data environments, ideally within pensions. Alternatively, strong experience in complex financial services environments involving large volumes of financial data. Good understanding of data ingestion, transformation, validation and integration processes. Experience working with Excel-based data sources and data migration or data loading activities would be highly beneficial. Ability to work collaboratively with technical and non-technical stakeholders. A pragmatic, detail-focused approach to solving complex data and application challenges. If this sounds like the role for you, submit an up to date CV for consideration and apply now!
Are you a Technical Business Analyst who enjoys working at the intersection of business, technology and transformation? We're looking for a skilled Business Analyst to join a growing Project Management Office, helping to deliver technology-enabled change across a complex professional services environment. This is an opportunity to play a key role in shaping business processes, improving operational efficiency and supporting the successful delivery of strategic projects. You'll act as the bridge between business stakeholders and technical teams, translating business requirements into clear, actionable deliverables that support project success. Working across multiple departments, you will facilitate workshops, gather and analyse requirements, map processes and ensure solutions are aligned with organisational objectives. This role offers exposure to a wide range of business and technology initiatives, making it ideal for someone who enjoys variety, stakeholder engagement and driving meaningful change. Key Responsibilities Lead workshops and stakeholder sessions to gather and define requirements Document business processes, user journeys and functional requirements Facilitate requirement prioritisation and change control activities Produce clear documentation including user stories, process maps and solution specifications Support testing, data migration and post-implementation activities Work closely with technical teams to ensure solutions are feasible and scalable Contribute to transformation projects focused on improving business performance and efficiency Build strong working relationships with stakeholders at all levels of the organisation If you possess a combination of the following skills, LETS TALK! Proven experience as a Technical Business Analyst Strong workshop facilitation and requirements gathering skills Excellent stakeholder management abilities Experience translating business challenges into user stories and technical requirements Process mapping and wire framing experience Experience working with complex integrated systems Strong analytical and problem-solving skills Experience with data mapping and requirements traceability Advanced Microsoft Excel and Visio skills Basic SQL knowledge for data analysis and validation Experience within professional services, legal services or other regulated environments In return, you will be rewarded with:- Hybrid working Flexible working arrangements Exposure to high-profile transformation programmes Diverse and collaborative stakeholder environment Strong focus on professional development Opportunity to influence business and technology change across the organisation If you're an experienced Business Analyst looking to take ownership of complex projects and play a key role in delivering business transformation, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 07, 2026
Full time
Are you a Technical Business Analyst who enjoys working at the intersection of business, technology and transformation? We're looking for a skilled Business Analyst to join a growing Project Management Office, helping to deliver technology-enabled change across a complex professional services environment. This is an opportunity to play a key role in shaping business processes, improving operational efficiency and supporting the successful delivery of strategic projects. You'll act as the bridge between business stakeholders and technical teams, translating business requirements into clear, actionable deliverables that support project success. Working across multiple departments, you will facilitate workshops, gather and analyse requirements, map processes and ensure solutions are aligned with organisational objectives. This role offers exposure to a wide range of business and technology initiatives, making it ideal for someone who enjoys variety, stakeholder engagement and driving meaningful change. Key Responsibilities Lead workshops and stakeholder sessions to gather and define requirements Document business processes, user journeys and functional requirements Facilitate requirement prioritisation and change control activities Produce clear documentation including user stories, process maps and solution specifications Support testing, data migration and post-implementation activities Work closely with technical teams to ensure solutions are feasible and scalable Contribute to transformation projects focused on improving business performance and efficiency Build strong working relationships with stakeholders at all levels of the organisation If you possess a combination of the following skills, LETS TALK! Proven experience as a Technical Business Analyst Strong workshop facilitation and requirements gathering skills Excellent stakeholder management abilities Experience translating business challenges into user stories and technical requirements Process mapping and wire framing experience Experience working with complex integrated systems Strong analytical and problem-solving skills Experience with data mapping and requirements traceability Advanced Microsoft Excel and Visio skills Basic SQL knowledge for data analysis and validation Experience within professional services, legal services or other regulated environments In return, you will be rewarded with:- Hybrid working Flexible working arrangements Exposure to high-profile transformation programmes Diverse and collaborative stakeholder environment Strong focus on professional development Opportunity to influence business and technology change across the organisation If you're an experienced Business Analyst looking to take ownership of complex projects and play a key role in delivering business transformation, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
This role is responsible for supporting high-quality financial and investment operations, ensuring robust controls, accurate reporting and the integrity of financial systems and data. The successful candidate will play a key role in improving processes, supporting change initiatives and working with stakeholders to deliver efficient financial operations. Client Details Our client is a well-established organisation with a strong reputation, operating within a highly regulated environment. They are committed to investing in both people and systems and offer the opportunity to work on complex, business-critical activities that have a meaningful impact on the wider organisation. Description Support financial and investment operations activities, ensuring accuracy and high service standards. Review, develop and improve operational processes to increase efficiency and strengthen controls. Deliver timely financial outputs and reporting for a range of stakeholders. Process transactions and payments while ensuring all governance requirements are met. Identify, investigate and challenge anomalies within financial data and operational activity. Maintain financial systems, supporting testing, implementation and ongoing enhancements. ure documentation and controls meet compliance requirements. Contribute to system migrations, change programmes and continuous improvement initiatives. Build strong relationships with stakeholders across the organisation to ensure efficient delivery of financial operations. Profile The successful candidate is likely to have experience within financial operations, investment operations or a wider financial services environment. They will possess strong analytical skills, excellent attention to detail and a proven track record of working within robust control environments. You'll also be able to demonstrate: Experience supporting financial or investment operations. Strong understanding of financial controls, governance and risk management. Experience improving processes and implementing operational change. Strong stakeholder management and communication skills. Advanced Excel and financial systems knowledge. An organised, proactive and solutions-focused approach. Job Offer Competitive salary up to 48,000, dependent on the level of experience. 12 month FTC position within the public sector. Opportunity to work in Leeds 3 days a week, 2 days at home Opportunity to join a respected and growing organisation. Exposure to complex financial and investment operations. Broad, varied role with genuine opportunity to improve processes and influence ways of working. Strong stakeholder exposure across multiple business areas. Involvement in systems projects, change initiatives and operational improvements. Supportive and collaborative working environment. If you're interested in this role, apply now.
Aug 07, 2026
Contractor
This role is responsible for supporting high-quality financial and investment operations, ensuring robust controls, accurate reporting and the integrity of financial systems and data. The successful candidate will play a key role in improving processes, supporting change initiatives and working with stakeholders to deliver efficient financial operations. Client Details Our client is a well-established organisation with a strong reputation, operating within a highly regulated environment. They are committed to investing in both people and systems and offer the opportunity to work on complex, business-critical activities that have a meaningful impact on the wider organisation. Description Support financial and investment operations activities, ensuring accuracy and high service standards. Review, develop and improve operational processes to increase efficiency and strengthen controls. Deliver timely financial outputs and reporting for a range of stakeholders. Process transactions and payments while ensuring all governance requirements are met. Identify, investigate and challenge anomalies within financial data and operational activity. Maintain financial systems, supporting testing, implementation and ongoing enhancements. ure documentation and controls meet compliance requirements. Contribute to system migrations, change programmes and continuous improvement initiatives. Build strong relationships with stakeholders across the organisation to ensure efficient delivery of financial operations. Profile The successful candidate is likely to have experience within financial operations, investment operations or a wider financial services environment. They will possess strong analytical skills, excellent attention to detail and a proven track record of working within robust control environments. You'll also be able to demonstrate: Experience supporting financial or investment operations. Strong understanding of financial controls, governance and risk management. Experience improving processes and implementing operational change. Strong stakeholder management and communication skills. Advanced Excel and financial systems knowledge. An organised, proactive and solutions-focused approach. Job Offer Competitive salary up to 48,000, dependent on the level of experience. 12 month FTC position within the public sector. Opportunity to work in Leeds 3 days a week, 2 days at home Opportunity to join a respected and growing organisation. Exposure to complex financial and investment operations. Broad, varied role with genuine opportunity to improve processes and influence ways of working. Strong stakeholder exposure across multiple business areas. Involvement in systems projects, change initiatives and operational improvements. Supportive and collaborative working environment. If you're interested in this role, apply now.
Senior ITSM Configuration & Service Catalogue Analyst Location: Wakefield, West Yorkshire - Hybrid Working Rate: Band 6/7: .02 per day, in scope Contract: 3-6 Month Contract (poss ext) Sector: Public Sector / Healthcare Reporting To: Service Delivery Manager We are seeking an experienced Senior ITSM Configuration & Service Catalogue Analyst to support a major IT Service Management improvement programme within a large, complex organisation.This is a hands-on delivery role focused on developing a robust Configuration Management Database (CMDB), Service Catalogue and Request Catalogue capability. Working closely with the Service Delivery Manager, you will help transform fragmented service and asset information into structured, validated and implementation-ready data. You'll work with technical, operational and business stakeholders to identify services, dependencies, ownership and support arrangements, helping establish the foundations for improved service management and operational resilience. CMDB Development Develop and populate configuration item (CI) structures and relationships. Cleanse, validate and reconcile existing configuration records. Support the preparation of migration-ready CMDB data. Produce service maps showing key technology and operational dependencies. Service & Request Catalogue Development Document service definitions, offerings, owners, support models and dependencies. Define user-focused request catalogue items and fulfilment workflows. Document approvals, fulfilment processes and service level requirements. Help establish practical and measurable service standards. ITSM Implementation Support Produce implementation-ready documentation, data templates and user stories. Support testing, data migration and defect resolution activities. Work with implementation teams and suppliers to ensure solutions align with agreed requirements. Deliver handover documentation and prioritised backlog items for future development. Essential Significant hands-on experience implementing or improving CMDB and Service Catalogue capabilities. Proven experience supporting large-scale ITSM implementation, migration or service improvement programmes. Experience gathering requirements and taking work through discovery, documentation, validation, testing and implementation. Strong understanding of ITIL Service Management, Configuration Management and Service Modelling. Experience creating service maps, CI models, service records and catalogue workflows. Excellent stakeholder engagement and communication skills. Advanced data analysis, spreadsheet and documentation skills. Desirable Experience with ITSM platforms such as HaloITSM, ServiceNow, BMC Helix, Freshservice, ManageEngine or similar. Experience supporting data migration and testing activities. Experience working alongside ITSM implementation partners or suppliers. Previous experience within the NHS, healthcare, emergency services, government or other regulated environments. Why Apply?This is an excellent opportunity to play a key role in a high-profile ITSM transformation programme, helping to establish the foundations for effective service management, improved operational resilience and better user experience across a complex organisation.Apply today if you have a proven track record in CMDB development, Service Catalogue design and ITSM implementation support. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 07, 2026
Contractor
Senior ITSM Configuration & Service Catalogue Analyst Location: Wakefield, West Yorkshire - Hybrid Working Rate: Band 6/7: .02 per day, in scope Contract: 3-6 Month Contract (poss ext) Sector: Public Sector / Healthcare Reporting To: Service Delivery Manager We are seeking an experienced Senior ITSM Configuration & Service Catalogue Analyst to support a major IT Service Management improvement programme within a large, complex organisation.This is a hands-on delivery role focused on developing a robust Configuration Management Database (CMDB), Service Catalogue and Request Catalogue capability. Working closely with the Service Delivery Manager, you will help transform fragmented service and asset information into structured, validated and implementation-ready data. You'll work with technical, operational and business stakeholders to identify services, dependencies, ownership and support arrangements, helping establish the foundations for improved service management and operational resilience. CMDB Development Develop and populate configuration item (CI) structures and relationships. Cleanse, validate and reconcile existing configuration records. Support the preparation of migration-ready CMDB data. Produce service maps showing key technology and operational dependencies. Service & Request Catalogue Development Document service definitions, offerings, owners, support models and dependencies. Define user-focused request catalogue items and fulfilment workflows. Document approvals, fulfilment processes and service level requirements. Help establish practical and measurable service standards. ITSM Implementation Support Produce implementation-ready documentation, data templates and user stories. Support testing, data migration and defect resolution activities. Work with implementation teams and suppliers to ensure solutions align with agreed requirements. Deliver handover documentation and prioritised backlog items for future development. Essential Significant hands-on experience implementing or improving CMDB and Service Catalogue capabilities. Proven experience supporting large-scale ITSM implementation, migration or service improvement programmes. Experience gathering requirements and taking work through discovery, documentation, validation, testing and implementation. Strong understanding of ITIL Service Management, Configuration Management and Service Modelling. Experience creating service maps, CI models, service records and catalogue workflows. Excellent stakeholder engagement and communication skills. Advanced data analysis, spreadsheet and documentation skills. Desirable Experience with ITSM platforms such as HaloITSM, ServiceNow, BMC Helix, Freshservice, ManageEngine or similar. Experience supporting data migration and testing activities. Experience working alongside ITSM implementation partners or suppliers. Previous experience within the NHS, healthcare, emergency services, government or other regulated environments. Why Apply?This is an excellent opportunity to play a key role in a high-profile ITSM transformation programme, helping to establish the foundations for effective service management, improved operational resilience and better user experience across a complex organisation.Apply today if you have a proven track record in CMDB development, Service Catalogue design and ITSM implementation support. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Salesforce Commerce Cloud (SFCC) Developer - Backend location: Remote Rate: 300 euros/Day We are seeking an experienced Salesforce Commerce Cloud (SFCC) Developer with strong Backend Development expertise to join our digital commerce team. The ideal candidate will have hands-on experience developing scalable, headless eCommerce solutions using SFCC, PWA Kit, JavaScript, Node.js, and APIs . Strong Back End knowledge is essential, with experience designing and developing integrations, API orchestration, data synchronization, and enterprise commerce services. You will work closely with architects, business analysts, and cross-functional teams to build high-performance, secure, and scalable commerce platforms for enterprise retail environments. Key Responsibilities Develop, customize, and maintain Salesforce Commerce Cloud (SFCC) solutions, including headless and PWA-based storefronts. Design and develop Back End services, APIs, integrations, and business logic supporting commerce applications. Implement headless commerce architecture using SFCC APIs, PWA Kit, and modern Back End technologies. Develop and optimize modules including checkout, search, personalization, order management, API orchestration, and product/catalog services . Translate High-Level Designs (HLDs) and Low-Level Designs (LLDs) into scalable technical solutions. Build and maintain integrations between SFCC and enterprise systems such as PIM, OMS, SAP CRM, payment platforms, and third-party services . Develop and consume REST APIs and support API-led integration and orchestration using MuleSoft or similar integration platforms . Configure, integrate, and optimize Algolia Search , including indexing strategies, search APIs, and fallback mechanisms. Work with JavaScript, Node.js, React/PWA Kit , and other modern web technologies to develop commerce solutions. Develop and maintain SFCC cartridges, Business Manager configurations, controllers, scripts, jobs, and integrations . Implement robust error handling, logging, monitoring, security, and performance optimization across Back End services and commerce applications. Support CI/CD pipelines, automated deployments, code quality, and release management . Troubleshoot production issues and provide technical support during staging, go-live, and hypercare phases. Perform performance tuning and contribute to scalability, reliability, and stability improvements. Collaborate with architects and engineering teams on solution governance, code modularization, and technical standards . Support multi-region commerce deployments, CDN strategies, caching, and high-availability architectures . Required Skills & Qualifications Mandatory Strong hands-on experience with Salesforce Commerce Cloud (SFCC) development. Strong Backend Development experience alongside SFCC. Hands-on experience with SFCC PWA Kit and headless commerce architecture . Strong proficiency in JavaScript and Node.js . Experience developing and integrating REST APIs and Back End services . Strong understanding of API integration, orchestration, authentication, error handling, and data synchronization . Experience with MuleSoft or similar API integration/orchestration platforms . Experience with Algolia Search configuration, indexing, APIs, and optimization . Experience integrating SFCC with enterprise platforms such as PIM, OMS, SAP CRM, payment systems, and third-party applications . Experience with SFCC Business Manager and cartridge development . Good understanding of React and PWA development . Experience with CI/CD pipelines, Git, cloud deployment, and release processes . Strong understanding of performance, scalability, security, caching, and CDN concepts . Ability to understand and implement HLDs/LLDs and work effectively with solution architects. Preferred Qualifications Experience with large-scale retail/eCommerce platform implementations or migrations . Experience working on enterprise headless commerce platforms . Knowledge of multi-region and multi-site SFCC implementations . Experience with CDN, caching, API gateways, and distributed systems . Experience with event-driven architecture and asynchronous integrations . Salesforce Commerce Cloud certification or related Salesforce certifications. Experience working in Agile/Scrum development environments. Ideal Candidate Profile The ideal candidate is not just an SFCC storefront developer . We are specifically looking for someone who combines: SFCC + Backend Development + Headless Commerce + PWA Kit + Node.js + APIs + Integrations Strong Back End/API development experience is mandatory , particularly for candidates who have worked on enterprise-scale eCommerce integrations and headless architectures .
Aug 07, 2026
Contractor
Salesforce Commerce Cloud (SFCC) Developer - Backend location: Remote Rate: 300 euros/Day We are seeking an experienced Salesforce Commerce Cloud (SFCC) Developer with strong Backend Development expertise to join our digital commerce team. The ideal candidate will have hands-on experience developing scalable, headless eCommerce solutions using SFCC, PWA Kit, JavaScript, Node.js, and APIs . Strong Back End knowledge is essential, with experience designing and developing integrations, API orchestration, data synchronization, and enterprise commerce services. You will work closely with architects, business analysts, and cross-functional teams to build high-performance, secure, and scalable commerce platforms for enterprise retail environments. Key Responsibilities Develop, customize, and maintain Salesforce Commerce Cloud (SFCC) solutions, including headless and PWA-based storefronts. Design and develop Back End services, APIs, integrations, and business logic supporting commerce applications. Implement headless commerce architecture using SFCC APIs, PWA Kit, and modern Back End technologies. Develop and optimize modules including checkout, search, personalization, order management, API orchestration, and product/catalog services . Translate High-Level Designs (HLDs) and Low-Level Designs (LLDs) into scalable technical solutions. Build and maintain integrations between SFCC and enterprise systems such as PIM, OMS, SAP CRM, payment platforms, and third-party services . Develop and consume REST APIs and support API-led integration and orchestration using MuleSoft or similar integration platforms . Configure, integrate, and optimize Algolia Search , including indexing strategies, search APIs, and fallback mechanisms. Work with JavaScript, Node.js, React/PWA Kit , and other modern web technologies to develop commerce solutions. Develop and maintain SFCC cartridges, Business Manager configurations, controllers, scripts, jobs, and integrations . Implement robust error handling, logging, monitoring, security, and performance optimization across Back End services and commerce applications. Support CI/CD pipelines, automated deployments, code quality, and release management . Troubleshoot production issues and provide technical support during staging, go-live, and hypercare phases. Perform performance tuning and contribute to scalability, reliability, and stability improvements. Collaborate with architects and engineering teams on solution governance, code modularization, and technical standards . Support multi-region commerce deployments, CDN strategies, caching, and high-availability architectures . Required Skills & Qualifications Mandatory Strong hands-on experience with Salesforce Commerce Cloud (SFCC) development. Strong Backend Development experience alongside SFCC. Hands-on experience with SFCC PWA Kit and headless commerce architecture . Strong proficiency in JavaScript and Node.js . Experience developing and integrating REST APIs and Back End services . Strong understanding of API integration, orchestration, authentication, error handling, and data synchronization . Experience with MuleSoft or similar API integration/orchestration platforms . Experience with Algolia Search configuration, indexing, APIs, and optimization . Experience integrating SFCC with enterprise platforms such as PIM, OMS, SAP CRM, payment systems, and third-party applications . Experience with SFCC Business Manager and cartridge development . Good understanding of React and PWA development . Experience with CI/CD pipelines, Git, cloud deployment, and release processes . Strong understanding of performance, scalability, security, caching, and CDN concepts . Ability to understand and implement HLDs/LLDs and work effectively with solution architects. Preferred Qualifications Experience with large-scale retail/eCommerce platform implementations or migrations . Experience working on enterprise headless commerce platforms . Knowledge of multi-region and multi-site SFCC implementations . Experience with CDN, caching, API gateways, and distributed systems . Experience with event-driven architecture and asynchronous integrations . Salesforce Commerce Cloud certification or related Salesforce certifications. Experience working in Agile/Scrum development environments. Ideal Candidate Profile The ideal candidate is not just an SFCC storefront developer . We are specifically looking for someone who combines: SFCC + Backend Development + Headless Commerce + PWA Kit + Node.js + APIs + Integrations Strong Back End/API development experience is mandatory , particularly for candidates who have worked on enterprise-scale eCommerce integrations and headless architectures .
Summary: We are looking for a tech-savvy and customer-centric IT Support Analyst to join our IT team in Snodland. In this role, you won't just be fixing technical issues-you'll be empowering our people to work efficiently, securely, and seamlessly in a modern hybrid environment. As the frontline face of IT, you will deliver exceptional user support, fast-paced technical troubleshooting, and high-quality omnichannel service for both office and remote workers. If you enjoy solving problems, learning new technologies, and making tech work effortlessly for people, we'd love to hear from you. Main responsibilities: Omnichannel Support & Technical Resolution: Deliver high-empathy 1st and 2nd-line technical support across phone, portal (Jira Service Management), and face-to-face interactions. Diagnose and resolve hardware, software, network, and SaaS issues across a range of environments including Google Workspace, Active Directory, Windows, iOS, and Android to rapidly restore user productivity. Onboarding & Asset Lifecycle Management: Coordinate end-to-end device staging, software installation, and account provisioning to ensure a seamless Day One experience for new starters. Maintain meticulous records across both physical and logical asset inventories throughout the device lifecycle. Endpoint Health & Security: Assist in managing company endpoints (laptops, mobile devices, remote access/VPNs) to ensure devices remain properly patched, secure, and compliant with internal IT standards. Knowledge-First Support & Data Integrity: Embrace a Knowledge-Centered Service (KCS) approach by maintaining high data integrity in Jira ticket logging while actively drafting clear Knowledge Base (KB) articles to drive self-service deflection and empower users. Continuous Improvement & Project Support: Identify recurring technical issues, explore opportunities for optimisation and automation, and collaborate with the wider IT team on hardware rollouts, system migrations, and cloud software implementations. You'll need: Skills / Qualifications / Experience Proven Technical Support Experience: Demonstrable background delivering 1st/2nd-line support in an IT Service Desk or End User Services environment, including hands-on experience using modern ITSM tools (e.g., Jira Service Management, ServiceNow). Core Systems, SaaS & Identity Knowledge: Experience managing user accounts and administration across Google Workspace or Microsoft 365, identity management platforms (Active Directory / Entra ID), and Windows operating systems. Endpoint & Network Troubleshooting: Practical troubleshooting skills across laptops, mobile endpoints (iOS/Android), peripherals, and hybrid connectivity setups. Customer Focus & Task Management: Exceptional empathetic communication skills-with the ability to explain complex tech concepts to non-technical staff clearly-combined with strong organisational skills to prioritise competing tasks under pressure. Mobility & Site Support: Valid UK Driver's License and a willingness to participate in occasional site/depot visits and be on a team standby rota. Endpoint Management (UEM/MDM): Experience with endpoint management platforms, like Ivanti Endpoint Manager, ManageEngine, Intune, Jamf, or Knox are desirable. Basic Scripting & Automation: Familiarity with PowerShell or Google Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications: Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience: General understanding of endpoint security hygiene (phishing mitigation, identity protection) and hands-on participation in hardware refreshes or office IT rollouts would be desirable. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting from £29,064 p.a.
Aug 07, 2026
Full time
Summary: We are looking for a tech-savvy and customer-centric IT Support Analyst to join our IT team in Snodland. In this role, you won't just be fixing technical issues-you'll be empowering our people to work efficiently, securely, and seamlessly in a modern hybrid environment. As the frontline face of IT, you will deliver exceptional user support, fast-paced technical troubleshooting, and high-quality omnichannel service for both office and remote workers. If you enjoy solving problems, learning new technologies, and making tech work effortlessly for people, we'd love to hear from you. Main responsibilities: Omnichannel Support & Technical Resolution: Deliver high-empathy 1st and 2nd-line technical support across phone, portal (Jira Service Management), and face-to-face interactions. Diagnose and resolve hardware, software, network, and SaaS issues across a range of environments including Google Workspace, Active Directory, Windows, iOS, and Android to rapidly restore user productivity. Onboarding & Asset Lifecycle Management: Coordinate end-to-end device staging, software installation, and account provisioning to ensure a seamless Day One experience for new starters. Maintain meticulous records across both physical and logical asset inventories throughout the device lifecycle. Endpoint Health & Security: Assist in managing company endpoints (laptops, mobile devices, remote access/VPNs) to ensure devices remain properly patched, secure, and compliant with internal IT standards. Knowledge-First Support & Data Integrity: Embrace a Knowledge-Centered Service (KCS) approach by maintaining high data integrity in Jira ticket logging while actively drafting clear Knowledge Base (KB) articles to drive self-service deflection and empower users. Continuous Improvement & Project Support: Identify recurring technical issues, explore opportunities for optimisation and automation, and collaborate with the wider IT team on hardware rollouts, system migrations, and cloud software implementations. You'll need: Skills / Qualifications / Experience Proven Technical Support Experience: Demonstrable background delivering 1st/2nd-line support in an IT Service Desk or End User Services environment, including hands-on experience using modern ITSM tools (e.g., Jira Service Management, ServiceNow). Core Systems, SaaS & Identity Knowledge: Experience managing user accounts and administration across Google Workspace or Microsoft 365, identity management platforms (Active Directory / Entra ID), and Windows operating systems. Endpoint & Network Troubleshooting: Practical troubleshooting skills across laptops, mobile endpoints (iOS/Android), peripherals, and hybrid connectivity setups. Customer Focus & Task Management: Exceptional empathetic communication skills-with the ability to explain complex tech concepts to non-technical staff clearly-combined with strong organisational skills to prioritise competing tasks under pressure. Mobility & Site Support: Valid UK Driver's License and a willingness to participate in occasional site/depot visits and be on a team standby rota. Endpoint Management (UEM/MDM): Experience with endpoint management platforms, like Ivanti Endpoint Manager, ManageEngine, Intune, Jamf, or Knox are desirable. Basic Scripting & Automation: Familiarity with PowerShell or Google Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications: Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience: General understanding of endpoint security hygiene (phishing mitigation, identity protection) and hands-on participation in hardware refreshes or office IT rollouts would be desirable. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting from £29,064 p.a.
Senior Business Analyst Adecco are recruiting on behalf of the Local Authority for a Senior Business Analyst to support the implementation of a new Social Care Case Management System across Adults' and Children's Services. This is an excellent opportunity for an experienced Business Analyst with a strong background in social care systems who can quickly integrate into the programme, work independently, and support a major transformation project. Contract Details: Type: Temporary Pay: 600 per day (Umbrella) Location: Newham Working Arrangements: Hybrid - Minimum 1-2 days per week on site Hours: Full time Initially offered as a 3-month contract , with the potential to extend up to 12 months . About the Role The successful candidate will play a key role in supporting the implementation of a new Social Care Case Management System. Working closely with programme leads, operational teams and stakeholders, you will analyse existing business processes, gather requirements, support system design and help drive improvements across Adult and Children's Social Care services. You will also play an important role in User Acceptance Testing (UAT), business process redesign and ensuring the successful delivery of the project. Key Responsibilities Lead business analysis activities across the Social Care System implementation programme. Gather, analyse and document business requirements. Produce process maps, user stories, functional specifications and business documentation. Analyse current and future state business processes and identify opportunities for improvement. Facilitate workshops and engage with stakeholders across Adults' and Children's Social Care. Support User Acceptance Testing (UAT), including defining test scenarios and acceptance criteria. Assist with business readiness, implementation planning and training activities. Support data migration and reporting requirements. Work independently, making informed decisions and resolving business queries as they arise. Build strong working relationships with programme teams, suppliers and senior stakeholders. Skills & Experience Required Significant experience working as a Senior Business Analyst within Local Government or Social Care. Previous experience implementing Social Care Case Management Systems . Strong knowledge of systems such as Liquidlogic and/or Mosaic . Experience supporting User Acceptance Testing (UAT) and business readiness activities. Proven experience of business process analysis and process redesign. Ability to gather, document and validate business and functional requirements. Strong stakeholder management and workshop facilitation skills. Able to work autonomously, make decisions and quickly become productive within an established programme. Experience working across Adult Social Care is preferred, although candidates with Children's Social Care systems experience will also be considered. Strong analytical, communication and documentation skills. Experience using process mapping tools such as Microsoft Visio is desirable. Additional Information Basic DBS is required. Immediate start available. Candidates must be able to hit the ground running with minimal supervision. This role sits Inside IR35 . Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 07, 2026
Seasonal
Senior Business Analyst Adecco are recruiting on behalf of the Local Authority for a Senior Business Analyst to support the implementation of a new Social Care Case Management System across Adults' and Children's Services. This is an excellent opportunity for an experienced Business Analyst with a strong background in social care systems who can quickly integrate into the programme, work independently, and support a major transformation project. Contract Details: Type: Temporary Pay: 600 per day (Umbrella) Location: Newham Working Arrangements: Hybrid - Minimum 1-2 days per week on site Hours: Full time Initially offered as a 3-month contract , with the potential to extend up to 12 months . About the Role The successful candidate will play a key role in supporting the implementation of a new Social Care Case Management System. Working closely with programme leads, operational teams and stakeholders, you will analyse existing business processes, gather requirements, support system design and help drive improvements across Adult and Children's Social Care services. You will also play an important role in User Acceptance Testing (UAT), business process redesign and ensuring the successful delivery of the project. Key Responsibilities Lead business analysis activities across the Social Care System implementation programme. Gather, analyse and document business requirements. Produce process maps, user stories, functional specifications and business documentation. Analyse current and future state business processes and identify opportunities for improvement. Facilitate workshops and engage with stakeholders across Adults' and Children's Social Care. Support User Acceptance Testing (UAT), including defining test scenarios and acceptance criteria. Assist with business readiness, implementation planning and training activities. Support data migration and reporting requirements. Work independently, making informed decisions and resolving business queries as they arise. Build strong working relationships with programme teams, suppliers and senior stakeholders. Skills & Experience Required Significant experience working as a Senior Business Analyst within Local Government or Social Care. Previous experience implementing Social Care Case Management Systems . Strong knowledge of systems such as Liquidlogic and/or Mosaic . Experience supporting User Acceptance Testing (UAT) and business readiness activities. Proven experience of business process analysis and process redesign. Ability to gather, document and validate business and functional requirements. Strong stakeholder management and workshop facilitation skills. Able to work autonomously, make decisions and quickly become productive within an established programme. Experience working across Adult Social Care is preferred, although candidates with Children's Social Care systems experience will also be considered. Strong analytical, communication and documentation skills. Experience using process mapping tools such as Microsoft Visio is desirable. Additional Information Basic DBS is required. Immediate start available. Candidates must be able to hit the ground running with minimal supervision. This role sits Inside IR35 . Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
The Head of Data will be accountable for leading our Data Department, including Data Engineering and Analytics, and for delivering the data strategy, architecture, governance, reporting and modernisation agenda. This is a senior leadership role requiring a balance of strategic direction, technical credibility, delivery oversight and strong stakeholder influence across the business Client Details We are the UK's Cash Access and ATM Network that connects virtually all the UK's ATMs and provides communities with access to cash through services such as cashback at retailers' tills, enhanced Post Offices and Banking Hubs. Our network of around 45,000 ATMs connects the country's payment infrastructure and enables the public to access their money easily, conveniently and safely. Description The successful Head of Data will be involved with but not limited to: Refine and implementing our existing Data Strategy. Have a deep understanding of our current technologies, including existing SQL Server environments, and incorporate this knowledge to drive the decommissioning and migration strategy as part of the Database Optimisation programme, including the transition to modern data platforms such as Databricks or Microsoft Fabric and the adoption of modern data engineering practices. Select and lead on the delivery of techniques and technologies to deliver resilient, scalable and future proofed analytics solutions Lead the development and oversee data quality standards, assurance frameworks and compliance practices. Ensuring the adoption of data governance and ownership through a team of data owners and data stewards Ensure robust governance of data models and data cataloguing for internal and external requirements Ensure secure, efficient and scalable data pipelines and integrations between systems using modern best practice. Lead, manage and develop an expanding team of circa 10 data specialists, including Data Engineers and Analysts, through regular coaching and mentoring, driving technical excellence by supporting the team in their respective roles to further develop their skills, technical and industry knowledge Profile The Successful Head of Data candidate will be able to demonstrate: Strategic data leadership, including the ability to define, refine and deliver an enterprise data strategy aligned to organisational objectives. Proven experience leading data engineering and analytics teams, including coaching, mentoring, capability building and performance management. Strong knowledge of data architecture, data platforms, data modelling, data warehousing, integration patterns and scalable analytics solutions. Hands-on credibility with SQL Server environments and experience supporting migration to modern platforms such as Databricks, Microsoft Fabric or comparable technologies. Strong understanding of data governance, data ownership, data stewardship, metadata management, data quality standards and assurance frameworks. Job Offer We are a not for profit and operate in the public interest. We are based in Harrogate and have a remote working policy ( circa 1 day in the office). Our offices are easy to get to by either public transport or car. In addition to some excellent benefits which can be discussed you can also expect Salary circa 75,000 - 90,000 Bonus Scheme Car allowance 1 Day a week in the office 35 hour week For more information on the exciting opportunity and to answer any further questions, apply today.
Aug 07, 2026
Full time
The Head of Data will be accountable for leading our Data Department, including Data Engineering and Analytics, and for delivering the data strategy, architecture, governance, reporting and modernisation agenda. This is a senior leadership role requiring a balance of strategic direction, technical credibility, delivery oversight and strong stakeholder influence across the business Client Details We are the UK's Cash Access and ATM Network that connects virtually all the UK's ATMs and provides communities with access to cash through services such as cashback at retailers' tills, enhanced Post Offices and Banking Hubs. Our network of around 45,000 ATMs connects the country's payment infrastructure and enables the public to access their money easily, conveniently and safely. Description The successful Head of Data will be involved with but not limited to: Refine and implementing our existing Data Strategy. Have a deep understanding of our current technologies, including existing SQL Server environments, and incorporate this knowledge to drive the decommissioning and migration strategy as part of the Database Optimisation programme, including the transition to modern data platforms such as Databricks or Microsoft Fabric and the adoption of modern data engineering practices. Select and lead on the delivery of techniques and technologies to deliver resilient, scalable and future proofed analytics solutions Lead the development and oversee data quality standards, assurance frameworks and compliance practices. Ensuring the adoption of data governance and ownership through a team of data owners and data stewards Ensure robust governance of data models and data cataloguing for internal and external requirements Ensure secure, efficient and scalable data pipelines and integrations between systems using modern best practice. Lead, manage and develop an expanding team of circa 10 data specialists, including Data Engineers and Analysts, through regular coaching and mentoring, driving technical excellence by supporting the team in their respective roles to further develop their skills, technical and industry knowledge Profile The Successful Head of Data candidate will be able to demonstrate: Strategic data leadership, including the ability to define, refine and deliver an enterprise data strategy aligned to organisational objectives. Proven experience leading data engineering and analytics teams, including coaching, mentoring, capability building and performance management. Strong knowledge of data architecture, data platforms, data modelling, data warehousing, integration patterns and scalable analytics solutions. Hands-on credibility with SQL Server environments and experience supporting migration to modern platforms such as Databricks, Microsoft Fabric or comparable technologies. Strong understanding of data governance, data ownership, data stewardship, metadata management, data quality standards and assurance frameworks. Job Offer We are a not for profit and operate in the public interest. We are based in Harrogate and have a remote working policy ( circa 1 day in the office). Our offices are easy to get to by either public transport or car. In addition to some excellent benefits which can be discussed you can also expect Salary circa 75,000 - 90,000 Bonus Scheme Car allowance 1 Day a week in the office 35 hour week For more information on the exciting opportunity and to answer any further questions, apply today.
