81 jobs found

Claims Assistant Huddersfield Full-Time Permanent Start Your Career in Personal Injury Law Harkaye Core Talent is delighted to be working on behalf of a well-established and growing claimant law firm to recruit a Claims Assistant . This is an excellent opportunity for someone looking to build a long-term career within the legal sector. Whether you're a recent law graduate or have previous customer service experience and an interest in personal injury law, this role offers structured training, ongoing support and genuine opportunities for career progression. As the first point of contact for new clients, you'll play a key role in helping individuals begin their personal injury claim, delivering an empathetic and professional service from the very first conversation. The Opportunity As a Claims Assistant, you will: Be the first point of contact for prospective clients making personal injury enquiries. Handle inbound and outbound telephone calls. Gather key information and accurately record details on the case management system. Assess the viability of new claims. Ensure claims are progressed through the correct legal process. Deliver outstanding customer service with empathy and professionalism. Support the wider legal team with administrative and case-related tasks where required. What We're Looking For You'll ideally have: Excellent communication and interpersonal skills. A confident and professional telephone manner. Strong attention to detail and organisational skills. The ability to thrive in a busy, fast-paced environment. GCSE Maths and English (or equivalent). Previous experience in a customer-facing or telephone-based role. Experience within personal injury or legal services would be advantageous but is not essential. A Law degree, LPC, SQE or equivalent legal qualification is desirable. Why Apply? This is a fantastic opportunity to join a supportive and ambitious legal team that genuinely invests in the development of its people. You'll receive hands-on training, work alongside experienced legal professionals and have the opportunity to develop a long-term career within claimant personal injury law. If you're looking for your next step in the legal sector and would like to hear more, we'd love to speak with you.

Personal Injury File Handler - Leeds A leading national law firm is seeking an experienced Personal Injury File Handler to join its established team in Leeds. This is an excellent opportunity for a skilled legal professional with experience handling non-litigated personal injury claims to join a forward-thinking practice that values quality, efficiency and client service. The successful candidate will manage a caseload of non-litigated personal injury claims valued up to £100,000, progressing each case efficiently from initial instruction through to settlement. The role requires sound legal judgement, a strong understanding of procedural rules and a commitment to achieving timely and cost-effective outcomes for clients and stakeholders. Key Responsibilities: Manage a caseload of non-litigated personal injury claims valued up to £100,000 efficiently and profitably Meet performance targets relating to settlements and fee recovery Deliver outstanding client care and achieve excellent client satisfaction ratings Handle Fixed Fee and Portal RTA claims, including untraced and uninsured MIB matters, maximising damages by pursuing all appropriate heads of loss Obtain and review medical and non-medical evidence in line with track requirements and recoverability Use the PI Calculator and other tools to support case progression Advise clients on risk areas, including fundamental dishonesty and ensure evidence is properly cross-referenced for accuracy Liaise with clients, insurers, litigation friends, attorneys or Deputies to obtain timely instructions Comply with professional conduct rules, internal policies and procedures Keep clients regularly informed throughout the claims process, using both technology and personal engagement Build positive working relationships with defendant Solicitors and Insurers to promote effective collaboration Verify the authenticity and validity of claims and continually assess prospects of success Manage costs effectively to minimise write-offs and ensure profitability Instruct only approved experts and counsel and obtain all relevant documentation to advance claims Negotiate liability and quantum offers efficiently, prioritising telephone discussions where appropriate Organise and prioritise daily tasks, post and emails to ensure timely handling of all matters Experience and Knowledge: Proven experience managing your own claimant caseload of non-litigated personal injury claims, ideally within RTA Portals and the former Multi Track (now Intermediate Track) Experience handling EL, PL or OL cases would be an advantage Track record of meeting fee or settlement targets Knowledge of the Civil Procedure Rules and relevant case law, with the ability to progress claims efficiently in line with procedural requirements Excellent written and verbal communication skills, with the ability to provide clear and concise advice Strong client care and relationship-building skills Ability to liaise effectively with third parties, including insurers, experts and counsel Proficient in case management systems (such as VF) and Microsoft Office Highly organised, with good time management skills and a proactive approach to resolving issues A willingness to support and mentor colleagues where needed This firm promotes an inclusive and supportive working environment where diversity is valued and equal opportunities are at the heart of its culture. Benefits include: 25 days' holiday plus bank holidays Hybrid working options Holiday buy and sell scheme Two volunteering days per year Matched charity fundraising up to £250 Medicash cash plan - reclaim dental, physio and optical costs Access to digital physiotherapy, wellbeing tools and health screenings via the Medicash app Discounts and cashback on travel and shopping Life assurance (4x salary) Pension scheme Active wellbeing support network Ongoing training and professional development opportunities Funded social events Dress for your day policy This is a fantastic opportunity for a Personal Injury File Handler looking to join a respected national practice offering long-term development, a collaborative working culture and a varied, high-quality caseload. For more information or a confidential discussion about this role, please contact Rachael Atherton at G2 Legal Recruitment.

Role: Military Claims Fee Earner Location: Castleford, West Yorkshire Salary: £30,000 - £55,000 Contract: Full time, permanent, hybrid CRA Consulting is proud to be working exclusively with a specialist claimant law firm to recruit a Military Claims Fee Earner to join its growing Military Claims team. This is an outstanding opportunity for an experienced claimant litigation professional to develop their career within a highly respected niche practice. You'll manage your own caseload of military compensation and personal injury matters, acting for serving Armed Forces personnel, veterans and their families in a rewarding area of law where your work genuinely makes a difference. Whether you already have military claims experience or are looking to specialise from a claimant personal injury background, this role offers excellent training, high-quality work and genuine long-term career prospects. The Role You'll take ownership of a varied caseload of military compensation and personal injury claims, progressing matters from initial instruction through to settlement, with support from an experienced and collaborative team. The work covers a broad range of service-related claims, including: Noise-Induced Hearing Loss (NIHL) Non-Freezing Cold Injury (NFCI) Post-Traumatic Stress Disorder (PTSD) Asbestos-related disease Other military personal injury and occupational illness claims Your responsibilities will include: Managing your own caseload of pre-litigated and litigated military claims. Investigating liability, causation and quantum to build effective litigation strategies. Drafting legal correspondence, witness statements, schedules of loss and court documentation. Reviewing medical records, service records and expert evidence. Liaising with clients, medical experts, counsel, the Ministry of Defence and other key stakeholders. Negotiating settlements and progressing claims efficiently through the litigation process. Maintaining compliance with court deadlines, regulatory requirements and internal procedures. Delivering an exceptional standard of client care throughout each stage of the claim. About You We're keen to hear from candidates with experience managing their own claimant litigation caseload. Suitable backgrounds include: Personal Injury Fee Earner Litigation Executive Litigation Paralegal Legal Executive (CILEx) Claims Handler Personal Injury Solicitor (NQ+) Civil Litigation Fee Earner You'll ideally have: Experience handling claimant personal injury, industrial disease or civil litigation matters. Confidence managing your own caseload with minimal supervision. Strong organisational and time management skills. Excellent drafting and communication abilities. A compassionate, client-focused approach. The ability to work both independently and collaboratively. Previous military claims experience is welcomed but not essential . The firm is happy to consider candidates with a solid claimant PI background who are looking to move into this specialist area, with full support and training provided. The Firm Our client is a well-established claimant practice with a specialist reputation for representing members of the Armed Forces, veterans and their families. Known for its collaborative culture and technical expertise, the firm offers a supportive environment where employees are encouraged to develop specialist knowledge, take ownership of their work and build long-term careers. You'll join a close-knit team handling meaningful, high-quality litigation with excellent prospects for progression. Salary & Benefits Competitive salary of £30,000 - £55,000 , depending on experience. Annual bonus of up to 10% . 24 days' annual leave plus bank holidays. Your birthday off each year. Workplace pension. Free on-site parking. Optional private healthcare after six months' service. Hybrid and flexible working arrangements. Ongoing training and genuine career development opportunities. Apply If you're interested in finding out more about this opportunity, we'd love to hear from you. Apply via the link provided or contact Miles Lomas at CRA Consulting for a confidential discussion.

Everyone has a voice in this firm and the chance to make a difference. Their training ensures everyone has the opportunity to gain funded professional qualifications and continuous personal development. Teamwork is a fundamental part of how they work and as a collective unit we focus on achieving their goals together. Having fun, working hard and sharing in the company's success ensures they keep true to their ethos. Our client offers a fresh approach to a traditionally overlooked sector. They are passionate about putting their customers first above all things. They are a true leader within their sector with a team that has more than a century of combined experience. This makes them the go-to experts for their client's third-party damage claims, no matter how bizarre or quirky. Employing their own team of specialist site operatives, allowing them to handle everything from claims to repairs in one smooth process. The Client is passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry. With roots firmly in repair, construction and insurance industries, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference. They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role. Intervention Division: Intervention Claims Handler- Exciting Progression Our client is looking to recruit a positive professional with excellent communication and investigative skills, looking to establish a permanent career within their Intervention team and be part of the exciting future of this organisation. This division is key to the business, the team are responsible for starting the journey of their clients' case. As a member of this team, you will be allocated cases to manage, dealing with a range of different clients. You will be required to investigate each case and ensure you have all the data correct, this will involve communication with the client, being able to listen and ask the right questions. It will also be your responsibility to decide which members of other teams will need to be allocated work and who you need to communicate with. You will keep track on each case until completion and eventually follow up with a call where the NPS (Net Promotor Score) is managed with emphasis on exceptional customer service. If you are looking for a challenging business focused role that requires excellent attention to detail and offers variety, progression routes and training with a dynamic environment this is a role to be considered. PERSON SPECIFICATION: Proven client/customer focused experience in an office environment Experience within claims/insurance - desirable Ability to investigate and actively listen The ability to work when required in a fast -paced environment Emotionally intelligent Experience dealing with customers over the telephone Strong written communication Ability to work to deadlines Personable and approachable Ability to communicate effectively on all levels Excellent attention to detail IT literate and able to pick up new systems Ability to work on own initiative and manage own workload as well as add real value to the team HOURS OF WORK: 8.45 - 5.00pm Monday to Friday with a break for lunch Hybid - Working from home 2 days a week following probation peiod HOLIDAY: 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays. An additional day is also given for your Birthday if it falls on a weekday. BENEFITS: Excellent progression. Company pension which increases with time served An industry leading maternity policy £500 wellbeing payment at annual review Loyalty bonus at milestone years Support to continue training and paid for professional qualifications Access to a Rising Stars programme and equal support for mental and physical wellbeing. Company events

Our client is a well-established, growing independent Lloyd's Broker with an excellent reputation in the London Market. Renowned for its outstanding staff retention and supportive culture, the firm is widely recognised as an employer of choice, offering a collaborative environment and the opportunity to build a rewarding long-term career within a truly independent brokerage. Specialising in multiple (Re)insurance classes of business across various worldwide territories, a brand new opportunity has arisen, an an Account Handler, due to significant growth in our client's US Open Market Property portfolio, This is a Front-End Technical position, that involves working closely with Brokers, with extensive Client and Market involvement. Role Responsibilities Support Producing Brokers with the placement and servicing of North American Property business. Prepare market documentation, including MRC slips, endorsements, certificates and evidence of cover. Process new business, renewals, mid-term adjustments and policy documentation. Liaise with insurers, clients and US retail brokers. Ensure accurate maintenance of client records and internal systems. Assist with the preparation of market presentations and renewal information. Build and maintaining relationships with clients and markets Work closely with Operations, Claims and Finance teams to ensure a seamless client service. Maintain compliance with FCA regulations, Lloyd's requirements and internal procedures. About you 10 years + of London Market experience in a Technical Account Handler / Broker Support role for a Lloyd's Broker Extensive experience in creating Open Market Slips for US Property Risks Excellent communication and relationship building skills Ability to work independently or as part of a team Strong attention to detail skills and the ability to meet tight deadlines

Job title: Commercial Claims Manager Salary: £50,000 per annum + Benefits Location: Birmingham OVERVIEW We are currently working with a leading global broker who due to expansion are recruiting for a Commercial Claims Manager to join their expanding team in Birningham. You will be responsible for leading a team of claims handlers, providing ongoing coaching, mentoring, and clear development pathways to build technical expertise and support career progression. RESPONSIBILITIES Lead and oversee the daily operations of the Claims team, ensuring the effective management of commercial claims and the delivery of a high-quality, customer-centric service. Support the development and execution of operational strategies, policies, and procedures, ensuring alignment with organisational goals and the consistent delivery of service excellence. Foster a high-performance culture built on accountability, continuous improvement, and professional development, setting clear expectations and leading by example. Analyse performance data, management information (MI), and operational trends to identify opportunities for improvement, partnering with the Claims Operations and Business Performance Manager to implement lasting efficiencies and enhancements. Work collaboratively with key internal stakeholders, including HR, Learning & Development, Broking, and Client Servicing teams, to strengthen team capability, engagement, and client satisfaction. Develop and maintain strong relationships with both internal and external stakeholders, supporting effective claims management, collaboration, and knowledge sharing. Handle and resolve client complaints promptly and professionally, ensuring compliance with regulatory requirements, internal policies, and service standards. EXPERIENCE Minimum of 3 years' experience in a leadership or managerial role within the commercial claims insurance market, with a proven track record of leading and developing high-performing teams. Cert CII desired not essential (or working towards). SKILLS Strong communication and interpersonal skills. Excellent organisational skills and attention to detail. Proficiency in relevant computer applications. If you have the relevant experience or know someone that does please contact me now on or email us at

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD210. For all other vacancies, take a look at our website - (url removed)

Our client is looking to recruit a Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD271. For all other vacancies, take a look at our website - (url removed)

Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD272. For all other vacancies, take a look at our website - (url removed)

Motor Claims Handler Location : Hybrid working available (London) Salary : £28,000 £32,000 per annum, depending on experience Contract : Full-time, Fixed-Term Contract (12 months) Join a Global Leader in Motor Claims Services At DEKRA Claims International UK Limited, we are part of the DEKRA Group, the world's largest automotive service provider. Based in London, our friendly, multilingual team manages motor insurance claims on behalf of leading insurers across Europe, providing expert support for claims arising from road traffic accidents in both the UK and overseas. We're looking for a motivated Motor Claims Handler to join our close-knit team on a 12-month fixed-term contract. If you're passionate about delivering excellent customer service, enjoy investigating claims and thrive in a fast-paced environment, we would love to hear from you. A Day in the Life and the Impact You Will Make As a Motor Claims Handler, you will play a vital role in supporting our international insurer clients by managing third-party motor claims from first notification through to settlement. You will investigate liability, liaise with insurers and stakeholders across Europe, identify potential fraud risks and ensure every claim is handled accurately, efficiently and with the highest level of customer care. Every day brings new challenges, offering you the opportunity to make a real difference while developing your expertise within an internationally recognised organisation. What You Will Do • Manage third-party motor claims from initial notification through to settlement, ensuring excellent customer service throughout. • Investigate claims thoroughly, assessing liability, gathering evidence and monitoring progress to achieve timely resolutions. • Identify and investigate potentially fraudulent claims, escalating concerns where appropriate. • Liaise with overseas insurer clients, DEKRA offices and other stakeholders to provide regular updates and ensure effective claim handling. • Maintain accurate claim records while working in line with company procedures, regulatory requirements and service standards. About You You will have previous claims handling experience and enjoy working in a collaborative environment where attention to detail and excellent and open communication are essential. You are organised, analytical and able to manage a varied workload while maintaining exceptional service standards. You Will also bring: • Previous experience handling motor third-party claims. • Experience with injury and/or credit hire claims would be advantageous. • Excellent communication skills with the ability to build relationships at all levels. • Strong analytical and problem-solving skills with excellent attention to detail. • Good organisational skills with the ability to prioritise a busy workload. • Sound numerical ability and confidence working with claim-related data. • French, German or Spanish language skills would be an advantage but are not essential. What You Will Receive for the Value You Bring • Competitive salary of £28,000 £32,000, depending on experience. • Hybrid working arrangement. • The opportunity to work for the world's largest automotive service provider. • A supportive, collaborative and multilingual working environment. • Valuable experience working with international insurer clients across Europe. • Ongoing learning and development within a globally recognised organisation. Apply Today If you are looking to develop your career with a respected global organisation and have the skills and experience, we are looking for, we would love to hear from you. Apply today by submitting your up-to-date CV for consideration. No agencies please.

Job Title: Customer Service Claims Handler Location: Liverpool Salary: 26,938 - 30,916 per annum, Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered.

Our client, a leading global insurance company is looking to recruit Motor Claims Handlers to work on a hybrid basis attached to their Manchester office. Reporting to the Claims Supervisor, the successful candidate will be expected to proactively record, and process Motor claims from cradle to grave in accordance with principles and procedures, and to maintain files within service standards. You will deal with all aspects of a motor claim from the day it s reported to the day it s settled. You may have only dealt with one element of a motor claim in your current role, FNOL, vehicle repairs, credit hire or injury etc but if you are looking for an opportunity to develop fully, dealing with every aspect then we have the opening for you. They will encourage and eventually look ahead to you having full case ownership, recognising, and conducting all of the appropriate investigations necessary to determine liability from first report, and then driving your own claims caseload to settlement as quickly as possible. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD219. For all other vacancies, take a look at our website - (url removed)

Are you seeking the opportunity to further your career within Motor Claims? If so, due to a sustained period of growth, a Fleet insurance business is currently recruiting an additional Claims Handler to join its expanding team based in Manchester City Centre. This is a great opportunity for a Credit Hire Claims Handler to work as part of this growing business, where you will be responsible for dealing with all aspects of motor claims from cradle to grave including the investigation, negotiation and settlement of claims. With growth comes good opportunities for future progression and development so if you are looking for that next step in your Motor Claims career, please apply with your CV today! Key Responsibilities: - Dealing with motor claim cases in a proactive manner. - Ensuring a first in class service is delivered at all times. - Developing and maintaining excellent working relationships with clients and colleagues. - Ensuring reserves are amended appropriately and inactive cases are regularly reviewed. Requirements: - Prior Claims Handler experience is essential, with a good understanding of the Motor process. - Experience in looking at indemnity, third party capture or intervention is a bonus. - Excellent communication skills are vital, with a highly professional telephone manner. - Good time management skills and being extremely well organised. - Being adaptable and a strong team player. Apply: If you are interested in the Claims Handler opportunity, please apply with your CV today For further information please contact one of our specialist consultants and quote job reference NJR16867

Claims Handler Liability & Personal Injury Location: Leicester City Centre (Hybrid Working 3 days a week in office) Pay Rate - £16.36 per hour This is an excellent opportunity for someone with recent liability and personal injury claims experience who is looking to join a supportive team managing a varied caseload of negligence claims. As part of the Client's in-house claims team, you will be responsible for managing liability claims from initial notification through to resolution. You will investigate claims, assess liability, review evidence and work with internal departments, insurers and legal representatives to achieve fair and timely outcomes. Key Responsibilities Manage a caseload of liability and personal injury claims. Investigate negligence claims and assess liability. Review evidence, witness statements and supporting documentation. Liaise with claimants, solicitors, insurers and internal stakeholders. Negotiate settlements where appropriate. Ensure claims are handled in line with legislation, Council procedures and service standards. Maintain accurate records and provide updates throughout the claims process. What We're Looking For Minimum of 2 3 years' recent claims handling experience. Experience managing liability and personal injury claims. Strong knowledge of negligence claims relating to: Public Liability Employers' Liability Third Party Liability Motor Liability Excellent investigation, negotiation and decision-making skills. Strong communication and organisational abilities. Ability to manage a varied caseload while meeting deadlines. This role offers the opportunity to join an experienced in-house team where you will manage a diverse range of claims while benefiting from a flexible hybrid working arrangement in Leicester City Centre. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed) / (url removed) - Job Ref: (phone number removed)i. CD-35. For all other vacancies, take a look at our website - (url removed)

Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insurers process Claims who are opening an office in Dallas. (Currently have offices in London, Dublin & New York) Claims Team Lead - Property, Auto or General Liability Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post. Roles & Responsibilities: Lead and line-manage a team of Claims Handlers (4 to 5) Drive performance across quality, productivity, and customer satisfaction Manage workflow allocation and team capacity Review claims quality and coach team members to improve Maintain oversight of the claims portfolio and escalate risks early Personally handle a small portfolio of claims to stay technically sharp Person Specification: 3+ years of claims experience - Property, Auto or GL. Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manager or Claims Team Lead Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Experience leading, mentoring, or coaching others is a plus This is a full time Permanent position offering an annual salary of up to $120,000 + 15% + Equity as well as very attractive company benefits. The role offers full flexibility to work from home in the Dallas area. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insurers process Claims. Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post. Roles & Responsibilities: Lead and line-manage a team of Claims Handlers (4 to 5) Drive performance across quality, productivity, and customer satisfaction Manage workflow allocation and team capacity Review claims quality and coach team members to improve Maintain oversight of the claims portfolio and escalate risks early Personally handle a small portfolio of claims to stay technically sharp Person Specification: 3+ years of claims experience Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manager or Claims Team Lead Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Experience leading, mentoring, or coaching others is a plus This is a full time Permanent position offering an annual salary of up to £55,000 + 15% + Equity as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Job Title: Case & Claims Handler Contract Type: Fixed Term Contract (3 Months) Location: Coleshill Working Hours: Monday to Friday, 9:00am - 5:00pm - can be flexible Pay rate - 14.00ph We are seeking highly motivated and detail-oriented Case & Claims Handlers to join a dedicated taskforce focused on resolving outstanding customer cases and claims. This is a high-intensity, short-term assignment designed to improve customer experience, resolve historical issues, and support customer retention through efficient case management. The successful candidates will investigate customer claims, identify root causes of issues, implement corrective actions, and ensure customers are kept informed throughout the resolution process. Key Responsibilities Investigate customer cases and claims, with a primary focus on: Stock balance and pricing discrepancies Resolve cases efficiently and accurately to meet customer requirements. Process credits, stock adjustments, and other corrective actions where required. Conduct root cause analysis and implement corrective measures to prevent reoccurrence. Liaise with internal stakeholders to obtain information and drive resolutions. Communicate outcomes and actions taken directly to customers. Maintain accurate records of investigations and resolutions. Utilise Salesforce and SAP systems to investigate, manage, and process claims. Key Performance Indicators (KPIs) Performance in this role will be measured by: Average case and claim resolution time. Volume of open cases and claims. Quality and accuracy of claim investigations. Customer satisfaction and communication effectiveness. Skills & Experience Essential Experience working in a fast-paced customer-focused environment. Strong problem-solving and analytical skills. Excellent attention to detail and numeracy skills. Confident verbal and written communication skills. Ability to prioritise workloads and manage multiple cases simultaneously. Experience using: Salesforce / SAP Fluent English language skills Desirable Experience in customer service, retail, finance, sales, logistics, or a similar operational environment. Experience handling customer claims, disputes, or case management processes. Personal Attributes Self-motivated and proactive. Strong sense of ownership and accountability. Resilient and able to work effectively under pressure. Adaptable and willing to learn new processes and systems. Customer-focused with a commitment to delivering positive outcomes. Effective team player with strong interpersonal skills. For further details please apply OR contact the team on (phone number removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

RTA & Personal Injury Case Handler Location: Leeds City Centre Contract Type: Full-time, Permanent Salary: Competitive and dependent on experience We are working with a well-established law firm in Leeds that is looking to recruit an experienced RTA & Personal Injury Case Handler to join its growing team. This is an excellent opportunity for someone with claimant personal injury experience to join a supportive and collaborative environment offering flexible working and genuine work-life balance. The Opportunity The successful candidate will manage their own caseload of RTA and personal injury matters, handling claims from initial instruction through to settlement. The role will involve progressing both Small Claims Track and Fast Track files while maintaining excellent levels of client service throughout the process. Key responsibilities will include: Managing a caseload of litigated and non-litigated RTA and personal injury claims Progressing files proactively and ensuring matters move efficiently Liaising with clients, insurers and third parties Drafting legal documents, witness statements and court documentation where required Preparing and issuing proceedings when settlement cannot be achieved pre-litigation Ensuring compliance with court deadlines, procedural rules and internal service standards Assisting senior fee earners and solicitors on more complex matters where required Supporting wider business development and marketing initiatives where appropriate About You Applications are welcomed from candidates with previous experience handling claimant RTA and personal injury files within a legal environment. The ideal candidate will have: Experience managing OIC and Fast Track RTA claims Good working knowledge of the OIC process, MOJ Portal and Civil Procedure Rules Strong client care and communication skills The ability to manage a busy caseload independently A professional and organised approach to work Strong attention to detail and the ability to work effectively under pressure A target-driven mindset with the ability to meet deadlines and performance expectations Benefits The firm offers a competitive benefits package including: Performance-related bonus scheme Generous annual leave entitlement with additional long-service benefits Flexible and agile working arrangements Employee Assistance Programme Life assurance Travel loan scheme Regular team and social events Supportive and inclusive working culture with strong work-life balance Applications from candidates seeking flexible or alternative working arrangements may also be considered.