1332 jobs found

We are looking for a part time Customer Service Advisor to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile! Who We Are: Established in 1994, Dunster House Ltd is a proud, family-run business that s continuing to grow and evolve. Last year alone, we ve expanded even further opening four new sites and now employing over 650 amazing people across 15 locations across the UK. For more than 30 years, we ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we re proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way. To find out more about Dunster House Ltd, visit our website. The Role: This job is based out of our Bedford HQ MK41 0LF and provides friendly, efficient support to customers by handling enquiries, resolving issues, and ensuring a positive service experience. This role is ideal for a school leaver or someone looking to work some extra hours over the weekend with flexibility to work some hours in the week when required. Role Overview: Customer Communication: Gather information from customers regarding their queries and provide clear, professional, and timely written responses via email or the company s ticketing system. After-Delivery Support: Handle all post-delivery enquiries, including return requests, assembly and technical assistance, documentation, and replacement parts, ensuring each case is managed to completion. Collaboration and Coordination: Liaise effectively with internal teams including the Design Department, Factory Liaison Managers, and Logistics to resolve customer issues and gather required information. Replacement Parts and Documentation: Prepare and process customer orders for replacement or spare parts. Cross-Departmental Investigation: Investigate customer queries by working collaboratively with all relevant departments to identify causes and implement solutions. Organise and track transfers and deliveries with appropriate departments to ensure timely dispatch and communication to customers. Independent and Team Working: Demonstrate confidence in working independently to manage individual workloads while contributing effectively within a collaborative team Requirements: Proven experience in customer service, preferably within an after-sales or logistical support environment. Proficient in using MS office suite and role appropriate software Strong written communication skills Excellent organisation and time-management skills Ability to multitask and prioritise within a fast-paced environment What We Offer: 6-month temporary contract with the potential to become permanent Minimum working hours: Saturdays 09:00-17:00 and Sundays 10:00-16:00, flexibility to pick up shifts during the week is desirable £28,000 (pro-rated for part time hours) 29 days holiday including bank holidays (pro-rated for part time hours) Referral Programme

About the Role We are seeking an experienced, motivated, and customer-focused Mortgage Advisor to join our growing team. In this role, you will guide clients through the entire mortgage journey - from initial enquiry to completion - ensuring they receive clear, compliant, and high-quality advice tailored to their needs. This is an excellent opportunity for advisers who are passionate about helping people secure the right mortgage and protection solutions while developing a strong career in financial services. Key Responsibilities Client Advice & Relationship Management Provide expert mortgage and protection advice tailored to each client's financial circumstances and goals. Conduct thorough fact-find assessments to understand client needs. Explain mortgage types, rates, protection products, and associated processes in a clear and accessible manner. Build long-term relationships with clients, estate agents, and other referral partners. Mortgage Process & Compliance Manage the full mortgage process - application, submission, and follow-through to completion. Ensure all recommendations follow regulatory requirements and internal compliance standards. Maintain accurate, up-to-date client records and documentation. Stay informed on current mortgage products, lending criteria, and market changes. Performance & Business Development Work proactively to convert leads into completed mortgage applications. Develop and maintain strong relationships with referral partners to maximise lead flow. Meet agreed performance targets for activity, compliance, and customer satisfaction. Identify additional opportunities for appropriate protection products and financial solutions. Skills & Experience Required CeMAP (or equivalent) qualification - essential . Proven experience as a Mortgage Advisor or Mortgage & Protection Advisor. Strong understanding of mortgage products, underwriting processes, and lender criteria. Excellent communication and rapport-building skills. Ability to work independently and manage a busy pipeline of clients. High level of professionalism, customer focus, and attention to detail. What We Offer Competitive commission structure and generous earning potential. High-quality, consistent lead sources. Full administrative and compliance support. Opportunities for progression, development, and additional qualifications. Office-based, Hybrid or self-employed models available depending on location and business structure. A supportive, collaborative working culture with strong operational backing. Ideal Candidate Profile We're looking for someone who is: Confident in giving regulated mortgage and protection advice. Highly driven, proactive, and thrives in a sales-through-service environment. Able to build trust quickly with clients and partners. Organised and capable of managing multiple cases at varying stages. Motivated for both customer outcomes and commercial success

Service Advisor Location: Stratford - Upon - Avon Salary: Competitive Salary + £35,000 OTE Bonus Hours: Full-Time, Permanent Looking for your next opportunity in a busy, dealership where your customer service skills are genuinely valued? This is an excellent opportunity for an experienced Service Advisor / Automotive Service Advisor to join a successful dealership in Stratford. You'll be the vital link between customers and the workshop, ensuring every customer receives a first-class experience from booking through to vehicle collection. Working within a supportive Aftersales team, you'll benefit from ongoing manufacturer training, career development opportunities and the chance to build a long-term career with a well-established automotive retailer. What's In It For You? Competitive Basic Salary with Bonus Potential Manufacturer Training & Accreditation Genuine Career Progression Opportunities Employee Discounts on Vehicles, Servicing & Parts Supportive Team Environment Long-Term Career Stability The Role As a Service Advisor, you'll be responsible for delivering an exceptional customer experience while ensuring the workshop operates efficiently. Your responsibilities will include: Welcoming customers and discussing their servicing and repair requirements Booking vehicles into the workshop and managing repair schedules Liaising with technicians throughout the repair process Keeping customers updated on vehicle progress and obtaining repair authorisations Preparing accurate repair orders and invoices Promoting additional products and services where appropriate Delivering outstanding customer service from vehicle drop-off through to collection Building long-lasting customer relationships to encourage repeat business About You We're looking for someone who has: Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor Excellent communication and customer service skills Strong organisational skills with the ability to prioritise a busy workload A positive, team-focused attitude Good IT and administrative skills Full UK Driving Licence (preferred) Automotive experience is highly desirable, although candidates with strong customer service experience looking to move into the motor trade may also be considered. Apply Today If you're looking to join a dealership that offers excellent training, career progression and the opportunity to work with a great automotive brand, we'd love to hear from you. For more information or to apply for this Service Advisor position, please contact Kieran at Auto Skills UK quoting Job Reference 54342.

Do you love providing excellent service? Work with the best! Accelerate Your Career with Sytner Volvo Bolton. We re looking for a Service Advisor to join our high-performing, award-winning team in the North West. If you re organised, proactive, and thrive in a fast-moving environment, this is your chance to step into a role where you can genuinely make an impact every day. Why Join Us? Competitive salary with additional performance related bonus package! A supportive, professional, safety-first culture Industry-leading training and development Clear pathways for career progression within one of the UK s leading automotive retailers What You ll Do Take customer enquiries and provide the best service Monitor progress and ensure work is completed on time and to a high standard Communicate clearly to customers and colleagues Be a team player to help deliver consistent, high-quality results What You ll Bring Strong organisation and planning skills Confident communication and a great listener Experience working in a high volume brand would be beneficial A calm, solutions-focused approach under pressure If you re ready to be a part of the biggest dealer group in the UK and build your career with a premium brand, we d love to hear from you. Apply today and take your career up a gear with Sytner Volvo Bolton. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

As a People Advisor in the Not For Profit sector, based in Merseyside, you'll provide key support to the Human Resources team. You'll handle day-to-day HR tasks, ensuring smooth processes and offering expert guidance on employment matters. Client Details A not-for-profit organisation located in Merseyside. Description Manage a diverse portfolio of employee relations cases, providing professional advice and guidance to managers and employees on a range of workforce matters. Support performance management activities, including capability processes, performance improvement plans, and the effective use of people data and HR systems. Take a lead role in attendance management, overseeing absence monitoring, conducting return-to-work discussions, and supporting the management of long-term absence cases. Provide clear and practical advice on organisational policies, procedures, employment legislation, and HR best practice to ensure consistency and compliance. Develop and maintain strong working relationships with managers and key stakeholders, acting as a trusted advisor on people-related matters. Collaborate with operational and corporate teams to deliver a high-quality, consistent, and customer-focused People service across the organisation. Support recruitment, retention, succession planning, talent development, and apprenticeship initiatives to help attract and retain a skilled workforce. Contribute to the delivery of the People Strategy, organisational change programmes, and wider business improvement projects. Identify learning and development requirements and work with stakeholders to source and implement appropriate training solutions. Maintain accurate and confidential employee records, ensuring data quality, regulatory compliance, and audit readiness. Work constructively with trade union representatives and employee forums to build positive employee relations and support effective consultation. Drive continuous improvement by promoting efficient processes, maximising the use of technology, and ensuring value for money. Ensure all activities are undertaken in accordance with health and safety requirements, equality and diversity principles, safeguarding standards, and organisational policies. Profile Essential A recognised professional qualification in Human Resources, People Management, or a related discipline (or working towards such a qualification), or equivalent demonstrable experience. Proven experience in a People, Human Resources, or Employee Relations role, providing advice and support across a broad range of workforce matters. Sound knowledge of employment legislation and HR best practice, with the ability to apply this knowledge in a practical workplace setting. Experience supporting managers with attendance management, performance improvement, capability, conduct, and employee wellbeing matters. Excellent communication and interpersonal skills, with the ability to influence, coach, and build effective working relationships with stakeholders at all levels. Strong organisational and time-management skills, with the ability to manage competing priorities and deliver high-quality work to agreed deadlines. High attention to detail and experience maintaining accurate, confidential, and compliant employee records. Strong digital literacy, including experience using HR systems and Microsoft Office applications. A proactive, resilient, and customer-focused approach, with the ability to work independently and collaboratively within a team. Demonstrable commitment to equality, diversity and inclusion, health and safety, and delivering high-quality people services. Desirable Experience of working with trade unions, employee representatives, or consultative forums. Knowledge of apprenticeship programmes, workforce planning, talent development, or succession planning initiatives. Experience supporting organisational change, engagement, or continuous improvement programmes. This role would suit an individual who is passionate about delivering a high-quality People service, building strong stakeholder relationships, and contributing positively to organisational success. Job Offer Salary on offer 36,651.00 12-month Fixed-term contract in the not-for-profit sector. Opportunities to contribute to meaningful organisational work. Hybrid working pattern (3 days in the office and 2 days from home) The successful candidate will be required to work from Liverpool city centre office on Mondays, St Helens office on Tuesdays, and a third day at one of other office locations, in line with business needs. If you're interested in this role, apply now.

HR Advisor - Fixed Term Contract Location: Manchester M11 Salary: Competitive DOE Job Type: Full-Time Permanent We're recruiting on behalf of a well-established, international manufacturing business seeking an experienced HR Advisor to join their growing HR team. This is a fantastic opportunity for an HR professional with previous manufacturing experience who enjoys working in a fast-paced environment, providing practical HR support across the full employee lifecycle. You'll play a key role in delivering a professional HR service, supporting managers with employee relations, ensuring compliance with employment legislation and contributing to continuous improvement across HR processes. Key Responsibilities Manage HR administration throughout the employee lifecycle, including new starters, contractual changes and leavers. Maintain accurate employee records and HR documentation using the company HR system. Ensure all HR data is accurate and up to date. Produce HR reports and people metrics as required. Prepare contracts, letters and other HR documentation. Support HR projects and process improvement initiatives. Act as the first point of contact for employee relations queries, providing practical advice to managers and employees. Manage first-line employee relations cases including absence management, disciplinary, grievance, capability and conduct matters. Support investigations, meetings and associated documentation. Coach managers on the consistent application of HR policies and procedures. Escalate more complex cases where appropriate. Monitor probation review dates and ensure timely completion of all probation processes. Support managers with probation reviews, extensions and outcomes. Ensure probation decisions are accurately documented and communicated. Provide day-to-day HR guidance and coaching to line managers. Promote best practice and consistency across all people processes. Build manager capability and confidence in handling routine HR matters. Ensure HR activities comply with UK employment legislation and company policies. Maintain confidentiality when handling sensitive employee information. Support the ongoing review and improvement of HR policies and procedures. About You To be successful in this role you'll have: Essential CIPD Level 3 or Level 5 qualification (or currently working towards). Previous experience as an HR Advisor within a manufacturing environment. Strong HR administration experience with excellent attention to detail. Good working knowledge of UK employment law and HR best practice. Experience managing first-line employee relations cases. Confidence coaching and advising managers on HR policies and procedures. Experience using HR information systems (HRIS). Strong Microsoft Office skills, particularly Excel, Word and Outlook. Personal Attributes Highly organised with excellent administrative skills. Strong written and verbal communication. Professional, approachable and customer-focused. Able to prioritise a busy workload and work independently. Excellent attention to detail. Strong relationship-building skills with stakeholders at all levels. Discreet, trustworthy and able to handle confidential information appropriately.

Customer Sales Advisor Smethwick Salary: £26k to £28k About the Role We are seeking a proactive Customer Sales Advisor to join a busy sales team. This role is ideal for someone with experience in telephone-based sales and customer service who enjoys building relationships, processing orders and delivering exceptional customer support. Key Responsibilities Handle telephone and email sales enquiries professionally. Process customer orders and ensure timely delivery. Respond to customer queries and resolve issues or escalate where appropriate. Monitor repair jobs and provide customers with regular updates. Maintain accurate CRM records and sales administration. Arrange collections for returned goods. Monitor back orders and urgent requirements, liaising with production where necessary. Prepare export documentation and customer invoices where required. Support Sales Managers with quotations, pricing and order updates. Promote company products, services and sales initiatives. Work collaboratively with internal departments to ensure excellent customer service. Skills & Experience Previous experience in a fast-paced customer service or telephone sales environment. Strong communication and relationship-building skills. Excellent organisational and administrative abilities. Good working knowledge of Microsoft Office, particularly Excel and Outlook. Experience using CRM or catalogue software is advantageous. Strong attention to detail and problem-solving skills. Ability to work effectively as part of a team and manage multiple priorities. What We're Looking ForA positive, customer-focused individual with a flexible approach, excellent organisational skills and a passion for delivering outstanding service in a busy sales environment.

Parts Advisor Job Location: Ferndown Industrial Estate, Dorset Job Type: Permanent Salary: £31,000 - £35,000 per annum Hours: 42.5 hours per week, Monday Friday 8am 5pm (no weekends) Benefits: 22 days holiday + bank holidays, supportive team environment, excellent training A specialised commercial vehicle dealer is recruiting for a Parts Advisor based on the Ferndown Industrial Estate. This well-known, family run company with a great reputation takes pride in supply an excellent service to their customers. Their customer s vehicles are a vital tool to their business or everyday life and the main aim is to keep their vehicle on the road. They pride themselves on pulling out all the stops to ensure their customer s vehicles are back on the road as soon as possible, whether it s following a service or a breakdown. Working in the parts department, you will be responsible for dealing with parts enquires face to face, over the phone and via email. Whether that s organising parts for Vehicle technicians in the workshop or helping a customer at the counter. Reporting to the Parts Manager, your duties as the Parts Advisor will include; Providing excellent customer service to trade and the general public Responding to parts enquiries regarding lead times, pricing and availability Ordering in parts for customers and vehicle technicians Booking parts to jobs and issuing parts to the technicians Managing parts deliveries and putting them away in stores Assisting with the day to day running of stores Communicate with service and sales teams, issuing updates on parts needed / lead times Updating the inhouse system with parts status and progress Requirements needed for the role: Previous experience within a parts / workshop controller role OR an interest in the automotive industry Excellent customer service skills Enthusiasm and willing to learn in a busy environment Excellent communication skills Ability to work in a fast-paced environment For more information on the Parts Advisor role, please call our recruitment team directly on (phone number removed) or by emailing your CV.

Service Advisor Job Type: Full-time Salary: £28,500 Bonus available and OTE to £38,500 per year Hours: 8-6 Mon-Fri and 1 in 4 Saturdays Location: Oldham, In Person Experience of working in a car dealership is essential Mpeople Recruitment are looking for an experienced and customer-focused Service Advisor to join our clients busy team based in Oldham. As the first point of contact for customers, you will play a key role in delivering an excellent customer experience by managing service bookings, coordinating repair work, and keeping customers informed throughout the process. Key Responsibilities Book and schedule service and repair appointments. Prepare accurate estimates and invoices for completed work. Keep customers updated on the progress of their vehicle, including completion times and any unexpected delays. Respond promptly and professionally to customer enquiries. Liaise with technicians to ensure work is completed efficiently and communicate any additional work required. Contact customers to explain recommended repairs and obtain approval before work is carried out. Identify opportunities to promote additional products and services where appropriate. Ensure all paperwork and administrative tasks are completed accurately. Contribute to a positive customer experience while supporting the overall performance of the service department. The successful candidate will have: A minimum of 2 years' experience working in a car dealership is essential. Excellent communication and customer service skills. The ability to build rapport and manage customer expectations professionally. Strong organisational skills with the ability to prioritise a busy workload. A proactive approach and the ability to work effectively within a team. Good attention to detail and administration skills. Previous experience of using Kerridge is advantageous. A full clean UK driving licence. Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn t been successful. Mpeople wishes you all the best in your job search.

Sales Advisor - Mansfield - Permanent Competitive Salary + Commission + Bonus + Excellent Benefits £33126.54 plus OTE 5 days per week 10am -5pm either Tuesday Wednesday off or Thursday Friday off 1 IN 4 Weekends off Are you an experienced Sales Advisor with a passion for helping customers find their dream home? We are recruiting on behalf of a leading Developer for a Sales Advisor to join their successful sales team, covering developments across Leicestershire. This is an exciting opportunity to work for a well-established developer with an excellent reputation for quality homes and outstanding customer service. The Role As a Sales Advisor, you'll be the first point of contact for prospective buyers, guiding them through the home-buying journey from initial enquiry through to reservation and completion. Key Responsibilities Welcome and assist prospective purchasers visiting the development. Build rapport with customers and identify their individual requirements. Manage enquiries and follow up leads Conduct development and show home tours. Take reservations and complete all associated sales documentation accurately. Liaise with solicitors, estate agents and financial advisers throughout the sales process. Maintain excellent product knowledge, local market awareness and competitor information. Ensure compliance and paperwork with all sales procedures, regulations and health & safety requirements. Consistently deliver exceptional customer service while achieving sales targets. About You They are looking for someone who has: Previous experience in new homes sales. Strong sales, negotiation and closing skills. Excellent communication and relationship-building skills. A positive, self-motivated approach A full UK driving licence. Flexibility to work weekends and public holidays, with one weekend off every four weeks. What's on Offer Competitive basic salary. Attractive commission and bonus schemes. Car allowance. Generous holiday entitlement with holiday buy and carry-over options. Enhanced pension scheme, private healthcare and Life Assurance

About the role Nottingham Audi is looking to recruit a Service & Warranty Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met and carrying out self-audits before filing. You will also provide support to the Warranty Advisor with costing and invoicing all warranty jobs. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

We are currently seeking an experienced Commercial Parts Manager on behalf of our client, a well-established family-run automotive dealership in Ipswich, Suffolk. This is a unique opportunity for a skilled individual to join an award-winning franchise that offers a supportive environment and clear pathways for long-term career progression. As a Commercial Parts Manager, you will oversee the parts department, ensuring efficient operations and high levels of customer satisfaction. This role requires strong leadership, excellent organisational skills, and a proactive approach to inventory management and supplier relationships. The successful individual will have a background in motor trade parts management and possess the ability to develop and implement effective strategies to maximise profitability. Benefits for the successful Commercial Parts Manager: Competitive basic salary of 45,000 per annum, with potential OTE of approximately 48,000 Company car included Monday to Friday working hours, 8 am to 5 pm, with no weekend work Employee discount scheme Free onsite parking Opportunities for long-term career development within a reputable automotive business Duties of the Commercial Parts Manager: Manage and oversee the parts department to ensure high customer satisfaction levels Maintain optimal stock levels and order parts efficiently to meet workshop demands Develop strong relationships with suppliers and colleagues to facilitate smooth operations Assist with pricing strategy and promotional activities to boost parts sales Ensure accurate parts inventory control and manage stock rotations effectively Support the wider workshop and sales teams with expert parts advice Oversee and improve stock ordering, pricing, and inventory management processes Requirements of the Commercial Parts Manager: Proven experience as a Parts Manager, Assistant Parts Manager, or Parts Advisor within the motor trade environment Strong leadership and team management skills Excellent organisational and communication abilities Good understanding of automotive parts inventory systems A proactive attitude with a focus on delivering exceptional customer service Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Ipswich and Suffolk, today to discover more about this fantastic Commercial Parts Manager opportunity. Our team of Automotive Recruitment Consultants shares a passion for connecting skilled individuals with their ideal roles. If you are seeking further Motor Trade opportunities in your area, please contact us today.

Key Recruitment have a new opportunity for a Parts Specialist for one of the largest manufacturers of machinery in the world. This will be based in their parts & service depot in Sittingbourne, Kent. Permanent Monday-Friday 40 hours per week 29k- 33k Since first opening, our client has grown into a global brand with a presence in 140 countries around the world. Your role will include, but will not be limited to: Ensure stock is unloaded, stored appropriately, and readily available when needed Liasing with the dealer network and various internal departments Maintain warehouse inventory ensuring stock availability is accurate Arrange and complete packing and shipping services for our dealer and direct customers Assist our customers and internal teams in selling, problem solving, receiving and delivery of required parts and supplies Our client can consider candidates from both the automotive and plant/heavy machinery industries, so see which skills match yours! Plant/heavy machinery parts knowledge Understanding of general mechanical/technical terms Level 2 NVQ/Diploma in Vehicle Parts Operations or equivalent Warehouse experience is advantageous To be able to deliver excellent customer service Full induction to the company is available to ensure you're knowledgeable in your new role. Interested? Apply now!

Customer Service Advisor - £14 per Hour + Overtime Location: Coalville, Leicestershire The Recruitment Group is looking for enthusiastic, confident and customer-focused Customer Service Advisors to join a friendly team supporting a range of exciting fundraising projects. This is a fantastic opportunity for someone who enjoys speaking to people, solving problems and providing excellent customer service. You'll be a key point of contact for both clients and customers, helping to resolve queries, manage complaints and ensure everyone receives a positive experience. If you're a great communicator, naturally helpful and thrive in a busy environment, we'd love to hear from you! Pay & Benefits: . £14.00 per hour . Weekly pay . Overtime paid after 45 hours per week . Full-time temporary contract . Additional Saturday shifts may be available . Friendly and supportive working environment . Fun team activities throughout the contract . Full training provided Working Hours: Monday to Friday, 08:30-17:00 Flexibility with hours will be required. Additional Saturday shifts may also be available. About the Role: As a Customer Service Advisor, you'll be an important part of the team, acting as a key point of contact for both clients and customers. You'll handle a variety of enquiries, provide support, resolve problems and make sure issues are dealt with quickly and professionally. No two conversations will necessarily be the same. You'll need to listen carefully, understand what the customer or client needs and find the best solution. You'll also be responsible for handling complaints, turning potentially difficult situations into positive customer experiences wherever possible. This is a busy and fast-paced role, so you'll need to be confident managing multiple enquiries, staying calm under pressure and maintaining a professional and friendly approach at all times. Your Responsibilities: . Handling inbound and outbound customer calls . Liaising with both clients and customers . Responding to customer queries and enquiries . Providing accurate and helpful information . Managing and resolving customer complaints professionally . Investigating issues and finding appropriate solutions . Escalating more complex issues when required . Building and maintaining positive relationships with clients and customers . Responding to emails and webchat enquiries . Guiding customers through online ordering processes . Maintaining accurate customer records and updating the CRM system . Carrying out basic data entry . Documenting conversations, outcomes and actions taken . Following up on outstanding queries and tasks . Working closely with colleagues to resolve issues . Managing multiple tasks and priorities in a fast-paced environment What We're Looking For: We're looking for someone who is friendly, confident, professional and genuinely enjoys helping people. You'll ideally have: . Previous experience in customer service, call centre, contact centre, customer advisor or account management . Excellent communication and listening skills . The confidence to speak to customers and clients over the telephone . Strong problem-solving skills . The ability to handle complaints calmly and professionally . Excellent organisational and time-management skills . Strong attention to detail . Good computer literacy . The ability to use multiple systems and manage information accurately . The ability to work efficiently in a fast-paced environment . A positive and proactive attitude . The ability to work independently and as part of a team . A reliable and hardworking approach Why Join Us? This is more than just answering calls. You'll be an important part of a friendly team, helping customers and clients every day and playing a key role in delivering a great service. You'll have the opportunity to develop your customer service, communication and problem-solving skills while working in a supportive and welcoming environment. With £14 per hour, weekly pay and overtime available after 45 hours, this is a great opportunity for someone looking for a full-time temporary role with additional hours available. Interested? If you think this Customer Service Advisor role could be right for you, get in touch with Charlotte at The Recruitment Group's Loughborough branch today. Call: (phone number removed) Email: (url removed) We'd love to hear from you! GDPR Data Protection If you would like to know how we will store and process your data, please visit The Recruitment Group's home page to read our GDPR Data Protection information.

Job Title: Customer Service Location: Widnes (WA8 7QF) Salary: £30,000- £35,000 (DOE) Hours: Monday- Thursday 08:30- 16:50, Friday 08:30- 16:00 Contract: Permanent We are currently recruiting for an experienced Customer Service Advisor for our client a leading manufacturer of high-performance water treatment and process chemicals. As a Customer Service Advisor your duties will be: - Processing customer orders. Receiving orders and booking on to the system. Liaising with hauliers. Producing relevant paperwork. Updating trade agreements. Invoicing. Liaising with the production team. Purchase order processing. Purchase invoice authorisation for hauliers. The successful Customer Service Advisor will have the following skills: - Must have worked within a similar role previously. Ability to pick up tasks quickly and efficiently. Work well as part of a team and happy to conduct other duties where necessary. Strong organisational and communication skills. Good attention to detail. Computer literate. Additional Information Permanent Position. 25 days holiday plus bank holidays. Pension Scheme. Bonus Scheme. Fully funded Christmas party and race day.

Sales Advisor - Leicestershire ( Covering different sites )- Permanent Competitive Salary + Commission + Bonus + Excellent Benefits £33126.54 plus OTE 5 days per week 10am -5pm either Tuesday Wednesday off or Thursday Friday off 1 IN 4 Weekends off Are you an experienced Sales Advisor with a passion for helping customers find their dream home? We are recruiting on behalf of a leading Developer for a Sales Advisor to join their successful sales team, covering developments across Leicestershire. This is an exciting opportunity to work for a well-established developer with an excellent reputation for quality homes and outstanding customer service. The Role As a Sales Advisor, you'll be the first point of contact for prospective buyers, guiding them through the home-buying journey from initial enquiry through to reservation and completion. Key Responsibilities Welcome and assist prospective purchasers visiting the development. Build rapport with customers and identify their individual requirements. Manage enquiries and follow up leads Conduct development and show home tours. Take reservations and complete all associated sales documentation accurately. Liaise with solicitors, estate agents and financial advisers throughout the sales process. Maintain excellent product knowledge, local market awareness and competitor information. Ensure compliance and paperwork with all sales procedures, regulations and health & safety requirements. Consistently deliver exceptional customer service while achieving sales targets. About You They are looking for someone who has: Previous experience in new homes sales. Strong sales, negotiation and closing skills. Excellent communication and relationship-building skills. A positive, self-motivated approach A full UK driving licence. Flexibility to work weekends and public holidays, with one weekend off every four weeks. What's on Offer Competitive basic salary. Attractive commission and bonus schemes. Car allowance. Generous holiday entitlement with holiday buy and carry-over options. Enhanced pension scheme, private healthcare and Life Assurance

Temporary Customer Service Advisor - Redhill Location: Redhill Contract Type: Temporary Salary: 13.00 We're looking for a friendly, organised, and proactive Customer Service Advisor to join a supportive team on a temporary basis. This is a great opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering excellent service. Key Responsibilities Handle inbound customer queries via phone, email, and live chat Resolve customer issues efficiently, aiming for first-contact resolution Accurately log calls and update customer records on our CRM system Liaise with internal departments to ensure customer needs are met Process orders, returns, and complaints in line with company procedures Maintain a professional and positive manner at all times What We're Looking For Previous experience in a customer service or contact centre role (preferred but not essential) Excellent verbal and written communication skills Strong attention to detail and problem-solving ability Confident using computer systems and standard office software Ability to work well under pressure and manage multiple queries at once Punctual, reliable, and a great team player What We Offer Immediate start available Full training provided Free on-site parking Easy access from Redhill train station Friendly, supportive team environment If you're available immediately and looking for a rewarding temporary role in customer service, we'd love to hear from you! Apply now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.