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Randstad Construction & Property
Facilities Manager
Randstad Construction & Property
Facilities Manager Location: South East London Salary: 45,000 + benefits Contract: Monday - Friday: 8am - 5pm The Opportunity Are you an organised, process-driven Facilities Management professional looking to lead service delivery on a high-profile public sector contract? We are seeking a proactive Facilities Manager to play a pivotal role in leading operational excellence across a landmark PFI educational portfolio. Managing a diverse team of Premises Assistants, Engineers, and Helpdesk coordinators, this hybrid role blends hands-on team leadership, statutory compliance governance, contract administration, and client diplomacy. If you are a structured manager with an analytical eye for detail, comfortable coordinating both hard and soft FM services on a fast-paced contract, this role offers an exceptional platform for professional development and career progression. Key Responsibilities Operational Leadership & Compliance Service Coordination: Support the Contract Manager in overseeing the daily delivery of both Hard and Soft FM services across the portfolio, ensuring high standards of estate safety and presentation. Health, Safety & Compliance: Ensure 100% compliance with statutory requirements, maintaining the site compliance tracker and ensuring all operations adhere to strict Health & Safety legislation. Performance Governance: Drive operational performance to meet and exceed contractual SLAs and KPIs, minimising downtime and resolving potential service shortfalls proactively. Contract & Financial Administration Paymech Coordination: Manage the administrative workflows relating to contractual performance, including calculating any unavailability or performance deductions for the Contract Manager's verification. Operational Reporting: Take ownership of administrative reporting, CAFM system management, and formal minute-taking during key stakeholder and operational meetings. Client Liaison: Act as a key point of contact for school department heads, client representatives, and corporate management partners, ensuring seamless communication. HR & Team Coordination Vetting & Onboarding: Administer the full recruitment life cycle for site-based staff, managing the critical DBS vetting and security clearance renewal processes. Performance & Development: Oversee the staff training matrix, coordinate employee development reviews (EDRs), and manage new starter inductions and probationary reviews. Resource Management: Supervise and direct the shift schedules and daily workloads of the on-site Premises Assistants, Helpdesk operators, and engineering staff. What We Are Looking For Essential Skills & Experience: Technical & Compliance IQ: A strong background in FM compliance, CAFM systems, COSHH, and statutory site health and safety standards. Analytical Admin Capability: Experience managing contract administration, reporting, and tracking contractual performance parameters (Paymech). Communication & Presence: Exceptional communication, stakeholder management, and report-writing skills, with the ability to liaise with clients at all operational levels. IT Literacy: Highly proficient in utilising MS Office and Google Workspace tools. Highly Desirable: Contract Environments: Prior experience working within a schools or educational environment. PFI Contract Exposure: Experience operating within a Private Finance Initiative (PFI) contract framework. Financial Awareness: Familiarity with basic financial metrics and operational reporting systems. What We Offer Competitive Salary: Highly competitive base salary with structured performance reviews. Elite Professional Growth: Clear development pathways and corporate training opportunities within a global FM provider. Comprehensive Benefits: A generous pension scheme, lifestyle perks, and a supportive, collaborative team culture. If you are an organised FM professional ready to step into a key leadership role on a flagship public sector contract, apply today to arrange a confidential discussion. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 30, 2026
Full time
Facilities Manager Location: South East London Salary: 45,000 + benefits Contract: Monday - Friday: 8am - 5pm The Opportunity Are you an organised, process-driven Facilities Management professional looking to lead service delivery on a high-profile public sector contract? We are seeking a proactive Facilities Manager to play a pivotal role in leading operational excellence across a landmark PFI educational portfolio. Managing a diverse team of Premises Assistants, Engineers, and Helpdesk coordinators, this hybrid role blends hands-on team leadership, statutory compliance governance, contract administration, and client diplomacy. If you are a structured manager with an analytical eye for detail, comfortable coordinating both hard and soft FM services on a fast-paced contract, this role offers an exceptional platform for professional development and career progression. Key Responsibilities Operational Leadership & Compliance Service Coordination: Support the Contract Manager in overseeing the daily delivery of both Hard and Soft FM services across the portfolio, ensuring high standards of estate safety and presentation. Health, Safety & Compliance: Ensure 100% compliance with statutory requirements, maintaining the site compliance tracker and ensuring all operations adhere to strict Health & Safety legislation. Performance Governance: Drive operational performance to meet and exceed contractual SLAs and KPIs, minimising downtime and resolving potential service shortfalls proactively. Contract & Financial Administration Paymech Coordination: Manage the administrative workflows relating to contractual performance, including calculating any unavailability or performance deductions for the Contract Manager's verification. Operational Reporting: Take ownership of administrative reporting, CAFM system management, and formal minute-taking during key stakeholder and operational meetings. Client Liaison: Act as a key point of contact for school department heads, client representatives, and corporate management partners, ensuring seamless communication. HR & Team Coordination Vetting & Onboarding: Administer the full recruitment life cycle for site-based staff, managing the critical DBS vetting and security clearance renewal processes. Performance & Development: Oversee the staff training matrix, coordinate employee development reviews (EDRs), and manage new starter inductions and probationary reviews. Resource Management: Supervise and direct the shift schedules and daily workloads of the on-site Premises Assistants, Helpdesk operators, and engineering staff. What We Are Looking For Essential Skills & Experience: Technical & Compliance IQ: A strong background in FM compliance, CAFM systems, COSHH, and statutory site health and safety standards. Analytical Admin Capability: Experience managing contract administration, reporting, and tracking contractual performance parameters (Paymech). Communication & Presence: Exceptional communication, stakeholder management, and report-writing skills, with the ability to liaise with clients at all operational levels. IT Literacy: Highly proficient in utilising MS Office and Google Workspace tools. Highly Desirable: Contract Environments: Prior experience working within a schools or educational environment. PFI Contract Exposure: Experience operating within a Private Finance Initiative (PFI) contract framework. Financial Awareness: Familiarity with basic financial metrics and operational reporting systems. What We Offer Competitive Salary: Highly competitive base salary with structured performance reviews. Elite Professional Growth: Clear development pathways and corporate training opportunities within a global FM provider. Comprehensive Benefits: A generous pension scheme, lifestyle perks, and a supportive, collaborative team culture. If you are an organised FM professional ready to step into a key leadership role on a flagship public sector contract, apply today to arrange a confidential discussion. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Experis IT
Senior IT Procurement Specialist CGEMJP
Experis IT
Role Title: Senior IT Procurement Specialist Duration: contract to run until 17/02/2027 Location: UK Wide, primarily remote (may be asked to come to an office 2/3 times during tenure) Rate: up to £410.32 p/d Umbrella inside IR35 Clearance required: UK National Role purpose/summary The UK Procurement team is currently recruiting a Senior IT Procurement Specialist for its IT & Telco Procurement team,the successful candidate will work within the IT Applications team. The key focus of the role consists of leading on identified, allocated projects and strategic bid support, delivering against agreed timescales and outcomes for the specified areas. Interaction with Business Leaders and vendors is required at senior level and therefore you must be confident and comfortable interacting at all levels. Key Attributes : The successful candidate should have experience working across multiple sectors and must be able to demonstrate capability in the following attributes though these are not all necessarily required for this specific role. Be a team player Have strong stakeholder management skills, with the ability to influence at a senior level to deliver in line with the agreed sourcing strategies and RTP's Sourcing experience - capable of running an RFx process, with good IT knowledge including hardware, software and services, and understand current market trends Comfortable working with a dynamic and fast paced environment, which can include high-value, complex sourcing projects Preparation of, or assisting in the preparation, of category plans and driving savings Ability to work independently, prioritise tasks, and adapt to changing business requirement Vendor management, including relationship management, performance management, benchmarking Contract management including negotiating and implementing new contracts, licence agreements, sub-contracts with back-to-back client terms, amendments, addendums and novations Strong IT procurement experience, with a proven track record in supporting bid opportunities (5+ years experience) Excellent interpersonal skills both verbal and written when dealing with internal and external clients Key Responsibilities: Reporting to the UK IT & Telco Country Category Manager, the key areas of responsibility will be as follows: Negotiate commercial terms and terms and conditions for different types of agreements Post contract award contract management Provide procurement support to client facing team Participate in the category definition and implementation of the category roadmap Attending meetings as required with internal stakeholders, vendors and procurement colleagues Liaise with Group Category Buyers to understand latest global contracts and trends, define and execute sourcing strategies with global vendors impacting local projects and in the creation of innovative solutions to internal stakeholders and clients. Responsible for tracking savings and cost avoidance, dealing with financial planning and forecasting Personal Profile: Strong interpersonal and negotiation skills Strong communication skills both written and oral Excellent report writing skills Self-motivated and able to work with minimal supervision Well organised with common sense and pragmatism Ability to work to deadlines in a pressurised environment Good commercial awareness Excellent stakeholder and supplier management skills High level of numeracy and literacy A previous knowledge or background in outsourcing or outsourcing organisations is desirable Technical Skills: CIPS qualified/part qualified preferred Vendor management Vendor contract management Excellent working knowledge of MS Office Previous exposure to eSourcing systems All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 30, 2026
Contractor
Role Title: Senior IT Procurement Specialist Duration: contract to run until 17/02/2027 Location: UK Wide, primarily remote (may be asked to come to an office 2/3 times during tenure) Rate: up to £410.32 p/d Umbrella inside IR35 Clearance required: UK National Role purpose/summary The UK Procurement team is currently recruiting a Senior IT Procurement Specialist for its IT & Telco Procurement team,the successful candidate will work within the IT Applications team. The key focus of the role consists of leading on identified, allocated projects and strategic bid support, delivering against agreed timescales and outcomes for the specified areas. Interaction with Business Leaders and vendors is required at senior level and therefore you must be confident and comfortable interacting at all levels. Key Attributes : The successful candidate should have experience working across multiple sectors and must be able to demonstrate capability in the following attributes though these are not all necessarily required for this specific role. Be a team player Have strong stakeholder management skills, with the ability to influence at a senior level to deliver in line with the agreed sourcing strategies and RTP's Sourcing experience - capable of running an RFx process, with good IT knowledge including hardware, software and services, and understand current market trends Comfortable working with a dynamic and fast paced environment, which can include high-value, complex sourcing projects Preparation of, or assisting in the preparation, of category plans and driving savings Ability to work independently, prioritise tasks, and adapt to changing business requirement Vendor management, including relationship management, performance management, benchmarking Contract management including negotiating and implementing new contracts, licence agreements, sub-contracts with back-to-back client terms, amendments, addendums and novations Strong IT procurement experience, with a proven track record in supporting bid opportunities (5+ years experience) Excellent interpersonal skills both verbal and written when dealing with internal and external clients Key Responsibilities: Reporting to the UK IT & Telco Country Category Manager, the key areas of responsibility will be as follows: Negotiate commercial terms and terms and conditions for different types of agreements Post contract award contract management Provide procurement support to client facing team Participate in the category definition and implementation of the category roadmap Attending meetings as required with internal stakeholders, vendors and procurement colleagues Liaise with Group Category Buyers to understand latest global contracts and trends, define and execute sourcing strategies with global vendors impacting local projects and in the creation of innovative solutions to internal stakeholders and clients. Responsible for tracking savings and cost avoidance, dealing with financial planning and forecasting Personal Profile: Strong interpersonal and negotiation skills Strong communication skills both written and oral Excellent report writing skills Self-motivated and able to work with minimal supervision Well organised with common sense and pragmatism Ability to work to deadlines in a pressurised environment Good commercial awareness Excellent stakeholder and supplier management skills High level of numeracy and literacy A previous knowledge or background in outsourcing or outsourcing organisations is desirable Technical Skills: CIPS qualified/part qualified preferred Vendor management Vendor contract management Excellent working knowledge of MS Office Previous exposure to eSourcing systems All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Proactive Appointments
Information Security Manager
Proactive Appointments
Information Security Manager Hybrid (3 days onsite) Are you an experienced Information Security professional looking for a role where you can genuinely influence an organisation's security strategy while remaining hands-on with the latest technologies? We're working with a well-established financial services organisation seeking an Information Security Manager to take ownership of its cyber security posture. This is an excellent opportunity for someone who enjoys balancing strategic security governance with technical delivery, while also supporting key networking initiatives. This is a 90% Information Security/10% Network Engineering role, making it ideal for someone whose passion is cyber security but who is comfortable maintaining and supporting enterprise network infrastructure when required. Role responsibilities: Information Security (90%) Lead the organisation's information security strategy and technical security operations. Drive compliance with ISO 27001, NIST and CBEST frameworks. Review new infrastructure and cloud-based services, ensuring they meet security standards. Conduct vulnerability management activities and coordinate external penetration testing. Work alongside outsourced SOC and security partners to investigate and respond to security incidents. Ensure comprehensive SIEM monitoring across the technology estate. Develop, implement and maintain information security policies, standards and procedures. Assess cyber risks and recommend appropriate mitigation strategies. Act as the internal security subject matter expert, engaging with stakeholders across the business. Networking (10%) Support the design and maintenance of secure LAN, WAN and VPN environments. Assist with Cisco networking infrastructure, Firewalls and routing technologies. Contribute to disaster recovery planning, network resilience and high availability initiatives. Skills required: Enterprise Firewall technologies including Cisco Firepower (ASA/FTD) and Palo Alto. Cisco networking technologies including Catalyst switching, Layer 2/3, OSPF and VPNs. Network security controls including Cisco ISE, TACACS, IPS and endpoint protection. Security monitoring and incident response within SIEM environments. Vulnerability management and penetration testing. Security governance aligned to ISO 27001, NIST and risk management frameworks. Developing security policies, conducting audits and managing security incidents. Desirable skills: Exposure to tools such as Rapid7, LogRhythm SIEM, Trellix and Symantec Endpoint Protection CCNP-level networking knowledge is highly desirable. Information Security Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jul 30, 2026
Full time
Information Security Manager Hybrid (3 days onsite) Are you an experienced Information Security professional looking for a role where you can genuinely influence an organisation's security strategy while remaining hands-on with the latest technologies? We're working with a well-established financial services organisation seeking an Information Security Manager to take ownership of its cyber security posture. This is an excellent opportunity for someone who enjoys balancing strategic security governance with technical delivery, while also supporting key networking initiatives. This is a 90% Information Security/10% Network Engineering role, making it ideal for someone whose passion is cyber security but who is comfortable maintaining and supporting enterprise network infrastructure when required. Role responsibilities: Information Security (90%) Lead the organisation's information security strategy and technical security operations. Drive compliance with ISO 27001, NIST and CBEST frameworks. Review new infrastructure and cloud-based services, ensuring they meet security standards. Conduct vulnerability management activities and coordinate external penetration testing. Work alongside outsourced SOC and security partners to investigate and respond to security incidents. Ensure comprehensive SIEM monitoring across the technology estate. Develop, implement and maintain information security policies, standards and procedures. Assess cyber risks and recommend appropriate mitigation strategies. Act as the internal security subject matter expert, engaging with stakeholders across the business. Networking (10%) Support the design and maintenance of secure LAN, WAN and VPN environments. Assist with Cisco networking infrastructure, Firewalls and routing technologies. Contribute to disaster recovery planning, network resilience and high availability initiatives. Skills required: Enterprise Firewall technologies including Cisco Firepower (ASA/FTD) and Palo Alto. Cisco networking technologies including Catalyst switching, Layer 2/3, OSPF and VPNs. Network security controls including Cisco ISE, TACACS, IPS and endpoint protection. Security monitoring and incident response within SIEM environments. Vulnerability management and penetration testing. Security governance aligned to ISO 27001, NIST and risk management frameworks. Developing security policies, conducting audits and managing security incidents. Desirable skills: Exposure to tools such as Rapid7, LogRhythm SIEM, Trellix and Symantec Endpoint Protection CCNP-level networking knowledge is highly desirable. Information Security Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
JLL
Contract Support Administrator
JLL Southampton, Hampshire
Contract Support This is an on-site facilities management contract support position at West Quays Shopping Centre requiring immediate start. The role operates Monday-Friday, 08:00-17:00, reporting directly to the JLL Contract Manager. Core Responsibilities Work Order Management & Compliance The position centers on scheduling all planned preventive maintenance (PPM) and reactive work in accordance with contract requirements and service level agreements. You'll manage payment applications through internal and client systems while maintaining comprehensive documentation for compliance purposes. Critical compliance activities include managing Meridian documentation, ensuring timely completion of inspections, and maintaining both hard and soft copy records according to JLL's quality assurance procedures. Asset & Financial Management You'll track and report on asset issues, upgrades, recommendations and insurance inspections while generating analytical reports on breakdown trends, costs and value assessment. Financial responsibilities include managing payment applications, maintaining accurate financial records, reviewing work-in-progress reports, highlighting jobs over 60 days old, and supporting budget preparation and monthly analysis. The role requires working knowledge of timesheets and financial profit awareness. System Administration & Reporting Serve as first-line support for the CAFM system and eLogbooks hardware, managing subcontractor assets within the system and generating reports as required. You'll maintain accurate online filing for statutory certification, manage Vantify interactions and deadlines, and handle client incident/accident reporting and data management system updates. Stakeholder Engagement Attend steering groups and development meetings as site champion, support Hard Services Supervisors in PPM delivery, provide administration support for Contract Manager financial queries, and manage relationships with subcontractors and the supply chain. Required Qualifications Essential Experience: Minimum 3 years in similar facilities management role allocating and managing work orders 3 years managing subcontractors and supply chain relationships Recent experience contributing to business control exceeding 1 million Proven track record supervising building engineering services and/or soft services 3 years successful process management experience Understanding of helpdesk/call center processes and workflow Technical Skills: IT literate with demonstrable knowledge of computer-aided facilities management software Understanding of asset management information systems Basic commercial and budgetary understanding Ability to operate standard office equipment Personal Attributes: Customer-focused with excellent communication and interpersonal skills Strong attention to detail Consistently punctual and smartly presented Computer literate with ability to complete only tasks within competency level The role manages significant financial responsibility while requiring both technical proficiency in FM systems and strong stakeholder management capabilities to ensure contract compliance and client satisfaction.
Jul 30, 2026
Full time
Contract Support This is an on-site facilities management contract support position at West Quays Shopping Centre requiring immediate start. The role operates Monday-Friday, 08:00-17:00, reporting directly to the JLL Contract Manager. Core Responsibilities Work Order Management & Compliance The position centers on scheduling all planned preventive maintenance (PPM) and reactive work in accordance with contract requirements and service level agreements. You'll manage payment applications through internal and client systems while maintaining comprehensive documentation for compliance purposes. Critical compliance activities include managing Meridian documentation, ensuring timely completion of inspections, and maintaining both hard and soft copy records according to JLL's quality assurance procedures. Asset & Financial Management You'll track and report on asset issues, upgrades, recommendations and insurance inspections while generating analytical reports on breakdown trends, costs and value assessment. Financial responsibilities include managing payment applications, maintaining accurate financial records, reviewing work-in-progress reports, highlighting jobs over 60 days old, and supporting budget preparation and monthly analysis. The role requires working knowledge of timesheets and financial profit awareness. System Administration & Reporting Serve as first-line support for the CAFM system and eLogbooks hardware, managing subcontractor assets within the system and generating reports as required. You'll maintain accurate online filing for statutory certification, manage Vantify interactions and deadlines, and handle client incident/accident reporting and data management system updates. Stakeholder Engagement Attend steering groups and development meetings as site champion, support Hard Services Supervisors in PPM delivery, provide administration support for Contract Manager financial queries, and manage relationships with subcontractors and the supply chain. Required Qualifications Essential Experience: Minimum 3 years in similar facilities management role allocating and managing work orders 3 years managing subcontractors and supply chain relationships Recent experience contributing to business control exceeding 1 million Proven track record supervising building engineering services and/or soft services 3 years successful process management experience Understanding of helpdesk/call center processes and workflow Technical Skills: IT literate with demonstrable knowledge of computer-aided facilities management software Understanding of asset management information systems Basic commercial and budgetary understanding Ability to operate standard office equipment Personal Attributes: Customer-focused with excellent communication and interpersonal skills Strong attention to detail Consistently punctual and smartly presented Computer literate with ability to complete only tasks within competency level The role manages significant financial responsibility while requiring both technical proficiency in FM systems and strong stakeholder management capabilities to ensure contract compliance and client satisfaction.
Sudlows
Project Coordinator
Sudlows City, Manchester
Overview Due to the continued expansion of our award-winning IT infrastructure design and build business, we have an exciting career opportunity for an experienced and enthusiastic Project Co-Ordinator and planner. Sudlows, who work throughout the UK, have a growing portfolio of clients globally. We have over 200 staff and have achieved recent growth with ongoing expansion plans. Sudlows are keen to recruit candidates who will be part of this ambition. The Role The successful candidate will be a valued member of our Enterprise Services Department. We are currently looking to grow our business and this role is a key part to this vision. This role is to provide the business with co-ordination of resource and materials including client reports and day-to-day support to the project teams and other company departments where required, ensuring all tasks are carried out to the highest level of accuracy without delay. Key Tasks and Responsibilities: Assist with logistics including; agendas, actions and general administrative support for key business meetings on a weekly and monthly basis. Co-ordinate and enable communication between all teams involved in project delivery. Regular liaison with the Health & Safety department to ensure high standards are met and project folders are updated. Manage, maintain and monitor key administrative processes such as; organisation charts, cost tracking, project team training schedule, all staff and management distribution lists. Attend strategy and client meetings, take and distribute minutes and follow up action points with relevant team members. Collating data to produce reports using MS Office suite. To support the team to maintain accurate, timely and legible records To answer/deal with queries, both face-to-face and via the telephone in an appropriate and timely manner. To maintain filing systems in line with organisations policies and procedures. Support Operations Directors in all aspects of required work. Personal Specification Technical Skills and Qualifications: Proven experience in a Project Co-ordinator role, preferably in the construction industry. Technical / engineering knowledge would be an advantage. Ability to manage a heavy workload and conflicting demands, whilst consistently producing high-quality work to tight deadlines. Experience of liaising with colleagues from operational staff to Senior Director level, and the ability to manage upwards. First class communication skills, personal confidence and the ability to influence others. Intermediate to advanced Word, Excel and PowerPoint skills. Accurate data entry processing experience. Attention to detail. Planning and Organising: Ability to organise own workload. Ability to prioritise work and deliver to tight deadlines. Able to maintain accurate and timely records as required by the role. Ability to identify and can solve everyday job-based problems in liaison with the relevant Project Manager. Woking with People: Able to establish a rapport with service users as necessary e.g. clients, members of the public, other contractors etc. Understands how to encourage and influence people to get the best from them. Understands the needs of others and able to respond accordingly. Communication: Able to communicate factual information politely and courteously. Has everyday spoken skills e.g. telephone and face-to-face conversations. Has advanced written and numeric skills appropriate to the job. Able to listen, observe and report information to Manager.
Jul 30, 2026
Full time
Overview Due to the continued expansion of our award-winning IT infrastructure design and build business, we have an exciting career opportunity for an experienced and enthusiastic Project Co-Ordinator and planner. Sudlows, who work throughout the UK, have a growing portfolio of clients globally. We have over 200 staff and have achieved recent growth with ongoing expansion plans. Sudlows are keen to recruit candidates who will be part of this ambition. The Role The successful candidate will be a valued member of our Enterprise Services Department. We are currently looking to grow our business and this role is a key part to this vision. This role is to provide the business with co-ordination of resource and materials including client reports and day-to-day support to the project teams and other company departments where required, ensuring all tasks are carried out to the highest level of accuracy without delay. Key Tasks and Responsibilities: Assist with logistics including; agendas, actions and general administrative support for key business meetings on a weekly and monthly basis. Co-ordinate and enable communication between all teams involved in project delivery. Regular liaison with the Health & Safety department to ensure high standards are met and project folders are updated. Manage, maintain and monitor key administrative processes such as; organisation charts, cost tracking, project team training schedule, all staff and management distribution lists. Attend strategy and client meetings, take and distribute minutes and follow up action points with relevant team members. Collating data to produce reports using MS Office suite. To support the team to maintain accurate, timely and legible records To answer/deal with queries, both face-to-face and via the telephone in an appropriate and timely manner. To maintain filing systems in line with organisations policies and procedures. Support Operations Directors in all aspects of required work. Personal Specification Technical Skills and Qualifications: Proven experience in a Project Co-ordinator role, preferably in the construction industry. Technical / engineering knowledge would be an advantage. Ability to manage a heavy workload and conflicting demands, whilst consistently producing high-quality work to tight deadlines. Experience of liaising with colleagues from operational staff to Senior Director level, and the ability to manage upwards. First class communication skills, personal confidence and the ability to influence others. Intermediate to advanced Word, Excel and PowerPoint skills. Accurate data entry processing experience. Attention to detail. Planning and Organising: Ability to organise own workload. Ability to prioritise work and deliver to tight deadlines. Able to maintain accurate and timely records as required by the role. Ability to identify and can solve everyday job-based problems in liaison with the relevant Project Manager. Woking with People: Able to establish a rapport with service users as necessary e.g. clients, members of the public, other contractors etc. Understands how to encourage and influence people to get the best from them. Understands the needs of others and able to respond accordingly. Communication: Able to communicate factual information politely and courteously. Has everyday spoken skills e.g. telephone and face-to-face conversations. Has advanced written and numeric skills appropriate to the job. Able to listen, observe and report information to Manager.
SC cleared Product Managers
SR2 - Socially Responsible Recruitment
Product Manager - SC Cleared Contract: 6 months Clearance: Active SC Clearance Required We're looking for an experienced Product Manager to join a major government digital transformation programme delivering secure identity and access services. The Role Take ownership of a large, complex product backlog. Refine, prioritise and reduce backlog items to maximise delivery value. Work with business and technical stakeholders to define requirements and translate them into clear user stories. Collaborate with engineering teams, architects and Delivery Managers to ensure work is delivery-ready. Balance business priorities, technical dependencies and delivery timelines. Drive product decisions and communicate priorities, risks and progress to stakeholders. About You Proven experience as a Product Manager or Senior Product Owner delivering complex digital products. Strong experience managing large product backlogs and prioritising competing requirements. Comfortable working with both technical and business stakeholders. Experience working in agile delivery environments. Previous government or public sector experience is highly desirable. Experience with identity, authentication, IAM or secure digital services would be advantageous. Active SC Clearance is essential. This is an excellent opportunity to join a high-profile programme where you'll have a real impact, helping shape the delivery of secure digital services that support millions of users across the UK. If you're an SC Cleared Product Manager looking for your next contract, we'd love to hear from you.
Jul 30, 2026
Contractor
Product Manager - SC Cleared Contract: 6 months Clearance: Active SC Clearance Required We're looking for an experienced Product Manager to join a major government digital transformation programme delivering secure identity and access services. The Role Take ownership of a large, complex product backlog. Refine, prioritise and reduce backlog items to maximise delivery value. Work with business and technical stakeholders to define requirements and translate them into clear user stories. Collaborate with engineering teams, architects and Delivery Managers to ensure work is delivery-ready. Balance business priorities, technical dependencies and delivery timelines. Drive product decisions and communicate priorities, risks and progress to stakeholders. About You Proven experience as a Product Manager or Senior Product Owner delivering complex digital products. Strong experience managing large product backlogs and prioritising competing requirements. Comfortable working with both technical and business stakeholders. Experience working in agile delivery environments. Previous government or public sector experience is highly desirable. Experience with identity, authentication, IAM or secure digital services would be advantageous. Active SC Clearance is essential. This is an excellent opportunity to join a high-profile programme where you'll have a real impact, helping shape the delivery of secure digital services that support millions of users across the UK. If you're an SC Cleared Product Manager looking for your next contract, we'd love to hear from you.
Fintelligent
Tax Manager
Fintelligent Alderley Edge, Cheshire
Strategic advisory focus Hybrid and flexible working Clear progression opportunities Collaborative leadership team If you're an experienced Tax Manager looking to focus on high-quality advisory work while progressing your career, this is an excellent opportunity to join a growing firm where your expertise will have real impact. You'll work closely with partners, advise a varied client portfolio, and play a key role in delivering strategic tax solutions.This is a role for someone who enjoys building trusted client relationships and tackling complex tax matters. You'll be part of a collaborative team that values technical excellence, encourages professional development, and offers the flexibility to balance your career with your lifestyle. Package & Benefits • Salary of £55,000 to £60,000 per annum , with flexibility for the right candidate.• Hybrid and flexible working arrangements.• Clear progression opportunities.• Supportive and collaborative team environment. About the Company You'll be joining a growing advisory firm with a strong reputation for delivering tailored tax planning and strategic advice. The business is committed to creating an environment where experienced professionals are trusted, supported, and given opportunities to develop their careers. Key Responsibilities • Provide strategic tax advice and bespoke planning solutions to a diverse client portfolio.• Work closely with partners to deliver high-quality advisory services across corporate tax, IHT, trusts, and capital gains tax matters.• Build and maintain trusted client relationships while identifying opportunities to add commercial value.• Contribute to the continued growth and success of the firm's advisory offering. About You • At least five years' experience in tax advisory, ideally within an accountancy practice.• Strong technical knowledge of corporate tax, inheritance tax, trusts, and capital gains tax.• CTA or ACA/ACCA qualified, or an equivalent professional qualification.If you're ready for your next Tax Manager opportunity, we'd love to hear from you. Even if your CV isn't completely up to date, get in touch to find out more. Contact Fintelligent for more information or a confidential discussion. AW_FIN
Jul 30, 2026
Full time
Strategic advisory focus Hybrid and flexible working Clear progression opportunities Collaborative leadership team If you're an experienced Tax Manager looking to focus on high-quality advisory work while progressing your career, this is an excellent opportunity to join a growing firm where your expertise will have real impact. You'll work closely with partners, advise a varied client portfolio, and play a key role in delivering strategic tax solutions.This is a role for someone who enjoys building trusted client relationships and tackling complex tax matters. You'll be part of a collaborative team that values technical excellence, encourages professional development, and offers the flexibility to balance your career with your lifestyle. Package & Benefits • Salary of £55,000 to £60,000 per annum , with flexibility for the right candidate.• Hybrid and flexible working arrangements.• Clear progression opportunities.• Supportive and collaborative team environment. About the Company You'll be joining a growing advisory firm with a strong reputation for delivering tailored tax planning and strategic advice. The business is committed to creating an environment where experienced professionals are trusted, supported, and given opportunities to develop their careers. Key Responsibilities • Provide strategic tax advice and bespoke planning solutions to a diverse client portfolio.• Work closely with partners to deliver high-quality advisory services across corporate tax, IHT, trusts, and capital gains tax matters.• Build and maintain trusted client relationships while identifying opportunities to add commercial value.• Contribute to the continued growth and success of the firm's advisory offering. About You • At least five years' experience in tax advisory, ideally within an accountancy practice.• Strong technical knowledge of corporate tax, inheritance tax, trusts, and capital gains tax.• CTA or ACA/ACCA qualified, or an equivalent professional qualification.If you're ready for your next Tax Manager opportunity, we'd love to hear from you. Even if your CV isn't completely up to date, get in touch to find out more. Contact Fintelligent for more information or a confidential discussion. AW_FIN
Sanderson Recruitment Plc
Pensions Administrator - SC Eligible
Sanderson Recruitment Plc Glasgow, Lanarkshire
Sanderson is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have a contract opportunity for Temp - Pensions Administrator role . Job Title: Temp - Pensions Administrator Location: Glasgow based Job type: Temp Contract. Start date: Subject to clearance Working arrangements: - Flexible Workings Hours between 7am - 7pm following completion of training Shift Pattern - Fully Onsite Duration: 12 Months (Possibility of further extension) Temp Daily rate: £13.45 per hour. Role details: To assist in the provision of transaction processing services to one or a number of clients. To be responsible for defined core administrative, operational and/or technical activities within a section or department. You will provide a range of straightforward, routine services often as part of a team engaged in similar activities. This may involve responding to routine queries, issues or circumstances, and referring any unusual or non routine situations to others. Candidate requirement: Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions. Learn the procedures and understand parameters of producing a quality output. Process work to the defined level of quality. Resolve queries, escalate as necessary (ie a team leader/manager/other group), and log if appropriate. To schedule and prioritise allocated work on a daily basis. Sanderson acts as both an employment business and as an employment agency. Please Note : Shortlisted candidates will be contacted via Call/Email. Apply now to know more. Should you choose to contact Sanderson regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website. Sanderson is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Jul 30, 2026
Contractor
Sanderson is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have a contract opportunity for Temp - Pensions Administrator role . Job Title: Temp - Pensions Administrator Location: Glasgow based Job type: Temp Contract. Start date: Subject to clearance Working arrangements: - Flexible Workings Hours between 7am - 7pm following completion of training Shift Pattern - Fully Onsite Duration: 12 Months (Possibility of further extension) Temp Daily rate: £13.45 per hour. Role details: To assist in the provision of transaction processing services to one or a number of clients. To be responsible for defined core administrative, operational and/or technical activities within a section or department. You will provide a range of straightforward, routine services often as part of a team engaged in similar activities. This may involve responding to routine queries, issues or circumstances, and referring any unusual or non routine situations to others. Candidate requirement: Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions. Learn the procedures and understand parameters of producing a quality output. Process work to the defined level of quality. Resolve queries, escalate as necessary (ie a team leader/manager/other group), and log if appropriate. To schedule and prioritise allocated work on a daily basis. Sanderson acts as both an employment business and as an employment agency. Please Note : Shortlisted candidates will be contacted via Call/Email. Apply now to know more. Should you choose to contact Sanderson regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website. Sanderson is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Flint UK Technology Services
SCIDA - Specialist Services (Active DV required)
Flint UK Technology Services Hemel Hempstead, Hertfordshire
SCIDA - Specialist Services (Active DV required) SCIDA - You will be responsible for ALL SCIDA activities of a large complex highly secure Managed Service; you are to strictly adhere to ALL platform and building SYOPS's, processes, procedures and local work instructions ) as authorised and directed by the OSM. As the SCIDA you are to assist in attaining and maintaining the strictest government/MoD security assurance and accreditation of the Managed Service. You are to create and maintain brilliant collaborative relationships across the Managed Service to include immediate and Matrix'd teams from across different Line of Business (LoBs), 3rd Party Suppliers, 3rd Party contractors, customer authority and multiple user authorities as defined in the Security Aspects Letter (SAL) and contract. You are to work at multiple (undisclosed on this medium) strategic customer/user Network Operations Centre (NOC) locations as directed. You are to support, help coach, mentor and support other members of the team; providing feedback where appropriate within the team to ensure that everyone is inclusive within the team and that there is a 'One Team approach'. The OSM is to set ambitious objectives and goals to build knowledge and experience, deliver and maintain a brilliant customer experience. To manage, grow and maintain SCIDA activities within the Managed Service. Be technically current and competent in a wide range of technologies to be able to either design & develop and deliver SCIDA interventions, using the latest SCIDA Strategies in line with the Customer Frameworks. Where appropriate, manage, plan, and administrate complex SCIDA activities and strategies. You must have the ability to lead, create/develop strategy & policy and manage the ILS activities within the managed Service. You are to have strong collaborative leadership skills to create, develop and maintain Defence Managed Services; you need to be agile in approach in maintaining strong strategy, objectives and goals in regards to the operational service life cycle of large complex highly secure technologies, locations, platforms and solutions using the ITIL service operations model and skillsets in support of your senior manager. You are to use your operational and SCIDA experience and technical expertise to create and deliver a brilliant customer experience understanding the customer's needs and expectations. You are to support your senior manager to create a brilliant employee experience using team/customer data analytics. You are to champion change and support your senior manager to overcome obstacles in delivering effective outcomes that are in line with customer expectations, and you are to communicate BT's business strategy and policy in a clear concise manner. You are to champion and aid cost reduction within your area of responsibility as cascaded by your line of business as part of BT's overall cost reduction strategy. Experience Experience of implementing and running highly complex secure IT platform strategies and solutions across multiple sensitive platforms - MANDATORY Experience of SCIDA and TEMPEST Methodologies - MANDATORY Detailed planning and costing for large highly secure operational estate - MANDATORY Working across several high-profile stakeholders - MANDATORY Management of client Security Policy, Assurance and Compliance - MANDATORY Management of MoD/HM Government Security Policies, Assurance and Compliance - MANDATORY To be technologically current and competent, gaining and maintaining the highest security compliances and accreditations for secure, bespoke managed services
Jul 30, 2026
Contractor
SCIDA - Specialist Services (Active DV required) SCIDA - You will be responsible for ALL SCIDA activities of a large complex highly secure Managed Service; you are to strictly adhere to ALL platform and building SYOPS's, processes, procedures and local work instructions ) as authorised and directed by the OSM. As the SCIDA you are to assist in attaining and maintaining the strictest government/MoD security assurance and accreditation of the Managed Service. You are to create and maintain brilliant collaborative relationships across the Managed Service to include immediate and Matrix'd teams from across different Line of Business (LoBs), 3rd Party Suppliers, 3rd Party contractors, customer authority and multiple user authorities as defined in the Security Aspects Letter (SAL) and contract. You are to work at multiple (undisclosed on this medium) strategic customer/user Network Operations Centre (NOC) locations as directed. You are to support, help coach, mentor and support other members of the team; providing feedback where appropriate within the team to ensure that everyone is inclusive within the team and that there is a 'One Team approach'. The OSM is to set ambitious objectives and goals to build knowledge and experience, deliver and maintain a brilliant customer experience. To manage, grow and maintain SCIDA activities within the Managed Service. Be technically current and competent in a wide range of technologies to be able to either design & develop and deliver SCIDA interventions, using the latest SCIDA Strategies in line with the Customer Frameworks. Where appropriate, manage, plan, and administrate complex SCIDA activities and strategies. You must have the ability to lead, create/develop strategy & policy and manage the ILS activities within the managed Service. You are to have strong collaborative leadership skills to create, develop and maintain Defence Managed Services; you need to be agile in approach in maintaining strong strategy, objectives and goals in regards to the operational service life cycle of large complex highly secure technologies, locations, platforms and solutions using the ITIL service operations model and skillsets in support of your senior manager. You are to use your operational and SCIDA experience and technical expertise to create and deliver a brilliant customer experience understanding the customer's needs and expectations. You are to support your senior manager to create a brilliant employee experience using team/customer data analytics. You are to champion change and support your senior manager to overcome obstacles in delivering effective outcomes that are in line with customer expectations, and you are to communicate BT's business strategy and policy in a clear concise manner. You are to champion and aid cost reduction within your area of responsibility as cascaded by your line of business as part of BT's overall cost reduction strategy. Experience Experience of implementing and running highly complex secure IT platform strategies and solutions across multiple sensitive platforms - MANDATORY Experience of SCIDA and TEMPEST Methodologies - MANDATORY Detailed planning and costing for large highly secure operational estate - MANDATORY Working across several high-profile stakeholders - MANDATORY Management of client Security Policy, Assurance and Compliance - MANDATORY Management of MoD/HM Government Security Policies, Assurance and Compliance - MANDATORY To be technologically current and competent, gaining and maintaining the highest security compliances and accreditations for secure, bespoke managed services
Success Moves
Audit and Accounts Senior
Success Moves Crownhill, Buckinghamshire
Audit and Accounts Senior/Semi-senior Overview £43-53k per annum - negotiable, dependent on experience Based in Croydon Surrey area Permanent, full-time role Join a growing two partner two branch Croydon Surrey area Chartered Accountancy firm focused on providing a wide range of top-quality client services and offering genuine employee progression. My Client is recruiting for a part-qualified or qualified Audit and Accounts Senior/Semi-Senior to support the Audit and Accounts Managers and Supervisors at a progressive and friendly practice. Our firm has expanded its office space to accommodate its growth and are seeking an early career part-qualified or qualified accountant (either ICAEW or ACCA), with good all-round accountancy skills to grow within the organisation and learn on the job. Candidate Requirements: ACCA/ICAEW newly qualified or part qualified 1 - 3 years in-practice experience Familiar with financial reporting standards Experience of statutory audit Some experience of statutory tax Management Accounting & VAT reporting experience Experience of Bookkeeping The Ideal Candidate: Excellent verbal and written communication skills Good attention to detail A strong interest in owner-managed businesses and general commercial awareness The ability to manage multiple deadlines and prioritise effectively Strong interpersonal skills Enthusiastic with a positive attitude Courteous and professional The Workplace: My Client is a well-established firm specialising within the owner-managed business area across the UK. Their approach to growing the team goes beyond looking at CVs and examination history as they know that personality, enthusiasm, common-sense and a good work ethic make for the right hire. Because of this, employees enjoy an office environment which is as sociable as it is professional at the same time. The Role: In this role, you will assist the managers, supervisors and directors in work on statutory audits, statutory accounts preparation and management accounts services, as well as to manage and work with junior staff members. As the Audit/Accounts Senior/Semi-senior your day-to-day will include: Planning and delivery of both audit and accounts assignments Carrying out assignments in conjunction with the client manager s or partners instructions. Supervising junior staff during the accounts processes and reviewing their work Delivering the working schedules to the assignment manager or partner in a timely manner Managing client communication in effective manner Proactive monitoring of your chargeability and your assignment budgets Coaching other staff for improved performance and technical development Drafting statutory accounts Drafting corporation tax computations Preparing and submitting VAT returns Preparation of management accounts Some bookkeeping tasks where required What you bring to the table As well as the usual experience and qualifications, you bring personality, enthusiasm, common-sense and a good work ethic. Proven experience of OMB/SME private company statutory accounts preparation Knowledge of and experience with current accounting standards and approaches Prior experience of statutory company accounts preparation under UK GAAP / FRS 102, and also friendly societies, charities and LLPs Knowledge of IFRS would be useful, but is not essential Experience of using accounting software such as Sage, Xero and Quickbooks Some experience of accounting practice software such as IRIS would be useful but not essential Experience with working in teams on-site and in the office Experience of preparing budgets and monitoring actual time against budg
Jul 30, 2026
Full time
Audit and Accounts Senior/Semi-senior Overview £43-53k per annum - negotiable, dependent on experience Based in Croydon Surrey area Permanent, full-time role Join a growing two partner two branch Croydon Surrey area Chartered Accountancy firm focused on providing a wide range of top-quality client services and offering genuine employee progression. My Client is recruiting for a part-qualified or qualified Audit and Accounts Senior/Semi-Senior to support the Audit and Accounts Managers and Supervisors at a progressive and friendly practice. Our firm has expanded its office space to accommodate its growth and are seeking an early career part-qualified or qualified accountant (either ICAEW or ACCA), with good all-round accountancy skills to grow within the organisation and learn on the job. Candidate Requirements: ACCA/ICAEW newly qualified or part qualified 1 - 3 years in-practice experience Familiar with financial reporting standards Experience of statutory audit Some experience of statutory tax Management Accounting & VAT reporting experience Experience of Bookkeeping The Ideal Candidate: Excellent verbal and written communication skills Good attention to detail A strong interest in owner-managed businesses and general commercial awareness The ability to manage multiple deadlines and prioritise effectively Strong interpersonal skills Enthusiastic with a positive attitude Courteous and professional The Workplace: My Client is a well-established firm specialising within the owner-managed business area across the UK. Their approach to growing the team goes beyond looking at CVs and examination history as they know that personality, enthusiasm, common-sense and a good work ethic make for the right hire. Because of this, employees enjoy an office environment which is as sociable as it is professional at the same time. The Role: In this role, you will assist the managers, supervisors and directors in work on statutory audits, statutory accounts preparation and management accounts services, as well as to manage and work with junior staff members. As the Audit/Accounts Senior/Semi-senior your day-to-day will include: Planning and delivery of both audit and accounts assignments Carrying out assignments in conjunction with the client manager s or partners instructions. Supervising junior staff during the accounts processes and reviewing their work Delivering the working schedules to the assignment manager or partner in a timely manner Managing client communication in effective manner Proactive monitoring of your chargeability and your assignment budgets Coaching other staff for improved performance and technical development Drafting statutory accounts Drafting corporation tax computations Preparing and submitting VAT returns Preparation of management accounts Some bookkeeping tasks where required What you bring to the table As well as the usual experience and qualifications, you bring personality, enthusiasm, common-sense and a good work ethic. Proven experience of OMB/SME private company statutory accounts preparation Knowledge of and experience with current accounting standards and approaches Prior experience of statutory company accounts preparation under UK GAAP / FRS 102, and also friendly societies, charities and LLPs Knowledge of IFRS would be useful, but is not essential Experience of using accounting software such as Sage, Xero and Quickbooks Some experience of accounting practice software such as IRIS would be useful but not essential Experience with working in teams on-site and in the office Experience of preparing budgets and monitoring actual time against budg
Trusted Technology Partnership
Service Delivery Manager
Trusted Technology Partnership Crow, Hampshire
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations and business objectives. As Service Delivery Manager, you will be responsible for the day-to-day leadership and performance of our Service Desk function, overseeing 1st Line, 2nd Line, and Service Management teams. You will ensure service excellence by driving the achievement of contractual KPIs, managing customer escalations, producing insightful service reporting, and maintaining high standards of operational performance across the support function. Duties Include: Ensure contractual KPIs, SLAs and compliance targets are consistently achieved. Build strong working relationships with Heads of Department to support business objectives and service delivery. Develop and deliver the Service Management Plan in line with organisational goals. Drive a culture of continuous improvement, accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident response and recovery activities. Ensure compliance with relevant regulations, standards and internal processes. Gather and act on customer feedback to enhance service quality. Monitor, review and improve service management processes and performance. Skills and Experience: Proven leadership experience within an IT Service Delivery or Managed Services environment. Strong knowledge of service management frameworks and best practices, including ITIL. Experience working with ISO / IEC 20000 service management standards. Excellent people management, coaching and team development skills. Experience of working within a Managed Service Provider. Strong stakeholder management and relationship-building abilities. Experience managing KPIs, SLAs and service performance reporting. Ability to analyse data and drive continual service improvements. Strong problem-solving and decision-making capabilities. Experience managing major incidents and customer escalations. Excellent organisational, communication and planning skills. Commercial awareness with experience managing budgets and resources. A proactive, customer-focused approach with a commitment to service excellence. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Jul 30, 2026
Full time
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations and business objectives. As Service Delivery Manager, you will be responsible for the day-to-day leadership and performance of our Service Desk function, overseeing 1st Line, 2nd Line, and Service Management teams. You will ensure service excellence by driving the achievement of contractual KPIs, managing customer escalations, producing insightful service reporting, and maintaining high standards of operational performance across the support function. Duties Include: Ensure contractual KPIs, SLAs and compliance targets are consistently achieved. Build strong working relationships with Heads of Department to support business objectives and service delivery. Develop and deliver the Service Management Plan in line with organisational goals. Drive a culture of continuous improvement, accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident response and recovery activities. Ensure compliance with relevant regulations, standards and internal processes. Gather and act on customer feedback to enhance service quality. Monitor, review and improve service management processes and performance. Skills and Experience: Proven leadership experience within an IT Service Delivery or Managed Services environment. Strong knowledge of service management frameworks and best practices, including ITIL. Experience working with ISO / IEC 20000 service management standards. Excellent people management, coaching and team development skills. Experience of working within a Managed Service Provider. Strong stakeholder management and relationship-building abilities. Experience managing KPIs, SLAs and service performance reporting. Ability to analyse data and drive continual service improvements. Strong problem-solving and decision-making capabilities. Experience managing major incidents and customer escalations. Excellent organisational, communication and planning skills. Commercial awareness with experience managing budgets and resources. A proactive, customer-focused approach with a commitment to service excellence. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Salvtech Ltd
Technical Sales Engineer - Pumps / Fans / Industrial Services
Salvtech Ltd Sandycroft, Clwyd
Technical Sales Engineer Pumps / Fans / Industrial Services Location: Chester, Cheshire (with UK travel) Salary: £38,000 basic + commission (realistic OTE £50,000 per annum) Benefits: Company Combi-Van or car allowance, pension, laptop, mobile phone and expenses About Us At Salvtech Ltd we supply and service industrial pumps, fans and rotating equipment across a wide range of industries including paper manufacturing and energy from waste customers. Due to continued growth, we are looking for a Technical Sales Engineer to help us expand our customer base and support our existing clients throughout the UK. This role involves travel across the UK for approximately 2 4 days per week, with the remaining time spent planning visits, preparing quotations and supporting customers from our office near Deeside, North Wales. The Role You will be responsible for: A £1.75M sales target selling industrial pumps, fans, spare parts and engineering services. Visiting customer sites and recommending technical solutions. Preparing quotations and following opportunities through to order. Identifying and winning new business opportunities. Working with the Marketing Manager to keep our customers up to date. Maintaining accurate sales records and managing your pipeline. Working closely with our service and engineering teams to ensure excellent delivery. What You'll Be Selling: Industrial Centrifugal pumps and pumps spare parts. Industrial Progressive Cavity pumps spare parts. Industrial fan Servicing and fan spare parts. Paper Manufacturing Stock preparation machinery and spare parts. About You We're looking for someone with: A mechanical engineering background, ideally in rotating equipment. Experience in maintenance, service engineering or technical sales. The ability to build strong customer relationships. A practical approach to problem solving. Good commercial awareness. A full UK driving licence. Experience within the paper, power generation, energy-from-waste or general process industries would be advantageous. Package £38,000 basic salary Commission scheme (OTE commission earnings of £1k per month, capped at £8k per qtr.) Company estate car or combi van suitable for carrying parts and equipment Laptop and mobile phone Company pension Expenses paid Training and career development opportunities This role would particularly suit a Technical Sales Engineer who enjoys solving customer problems and building long-term relationships rather than chasing cold call type orders. If you have a strong engineering background and enjoy dealing with customers, we'd love to hear from you.
Jul 30, 2026
Full time
Technical Sales Engineer Pumps / Fans / Industrial Services Location: Chester, Cheshire (with UK travel) Salary: £38,000 basic + commission (realistic OTE £50,000 per annum) Benefits: Company Combi-Van or car allowance, pension, laptop, mobile phone and expenses About Us At Salvtech Ltd we supply and service industrial pumps, fans and rotating equipment across a wide range of industries including paper manufacturing and energy from waste customers. Due to continued growth, we are looking for a Technical Sales Engineer to help us expand our customer base and support our existing clients throughout the UK. This role involves travel across the UK for approximately 2 4 days per week, with the remaining time spent planning visits, preparing quotations and supporting customers from our office near Deeside, North Wales. The Role You will be responsible for: A £1.75M sales target selling industrial pumps, fans, spare parts and engineering services. Visiting customer sites and recommending technical solutions. Preparing quotations and following opportunities through to order. Identifying and winning new business opportunities. Working with the Marketing Manager to keep our customers up to date. Maintaining accurate sales records and managing your pipeline. Working closely with our service and engineering teams to ensure excellent delivery. What You'll Be Selling: Industrial Centrifugal pumps and pumps spare parts. Industrial Progressive Cavity pumps spare parts. Industrial fan Servicing and fan spare parts. Paper Manufacturing Stock preparation machinery and spare parts. About You We're looking for someone with: A mechanical engineering background, ideally in rotating equipment. Experience in maintenance, service engineering or technical sales. The ability to build strong customer relationships. A practical approach to problem solving. Good commercial awareness. A full UK driving licence. Experience within the paper, power generation, energy-from-waste or general process industries would be advantageous. Package £38,000 basic salary Commission scheme (OTE commission earnings of £1k per month, capped at £8k per qtr.) Company estate car or combi van suitable for carrying parts and equipment Laptop and mobile phone Company pension Expenses paid Training and career development opportunities This role would particularly suit a Technical Sales Engineer who enjoys solving customer problems and building long-term relationships rather than chasing cold call type orders. If you have a strong engineering background and enjoy dealing with customers, we'd love to hear from you.
Verelogic
Client Manager
Verelogic Waterlooville, Hampshire
Client Manager (Accountant) Location: Waterlooville, Hampshire Contract Type: Permanent Hours: Full-time (36.5 hours per week) Working Pattern: Office-based with 2 days working from home available Salary: £53,500 - £58,000 The Opportunity Our client is a rapidly growing, forward-thinking accountancy practice that combines traditional values with a modern approach to supporting small businesses. They pride themselves on fostering a collaborative, supportive culture where learning, development and teamwork are at the heart of everything they do. This is an excellent opportunity for an experienced accountant who enjoys managing client relationships, leading a team, and delivering high-quality accountancy and advisory services. The Role As a Client Manager , you will manage your own portfolio of clients while leading a small team of accountants, providing technical guidance, mentoring, and ensuring exceptional client service. Key Responsibilities Manage the preparation, review and submission of statutory accounts and tax returns for: Sole Traders Partnerships Limited Companies Maintain responsibility for your own portfolio of clients. Review and check work completed by junior team members. Supervise, mentor and develop a small accounting team. Manage workloads to ensure all statutory deadlines are met. Provide technical support and constructive feedback to team members. Assist with planning and monitoring team performance, including KPIs and timesheets. Build strong relationships with clients through regular communication by phone, email and meetings. Onboard new clients and support their transition into the business. Advise clients on tax planning and tax efficiency. Provide business advisory support, including: Cash flow forecasting Budgeting Pricing guidance Prepare, review and complete bookkeeping, VAT returns and CIS where required. Conduct year-end client meetings. Carry out client fee reviews. Maintain accurate electronic records and client documentation. Liaise with HMRC and Companies House to resolve client queries. Deliver bookkeeping or accounting training to clients where appropriate. Maintain Continuing Professional Development (CPD). Attend networking events when required. Requirements Essential ACCA, ACA or equivalent fully qualified accountant. Minimum 5 years' experience working within an accountancy practice. Strong experience managing a varied portfolio of clients. Able to independently prepare and review: Statutory accounts Corporation Tax returns Self Assessment Tax Returns Experience working with: Sole Traders Partnerships Limited Companies Strong tax knowledge with the ability to advise clients. Previous experience supervising or mentoring junior staff. Experience using: Xero QuickBooks Dext FreeAgent Strong Microsoft Office skills, particularly Excel and Word. Skills & Attributes The successful candidate will: Be highly organised with excellent time management skills. Be able to prioritise workloads and meet deadlines. Have excellent written and verbal communication skills. Be confident explaining complex financial information in a simple manner. Enjoy building long-term client relationships. Take a proactive and solutions-focused approach. Be committed to continuous learning and professional development. Have a collaborative and supportive management style. Take pride in delivering exceptional client service. Benefits Competitive salary of £53,500 - £58,000 Hybrid working (2 days working from home) Opportunity to join a growing and ambitious accountancy practice. Supportive and collaborative team environment. Ongoing professional development and training. Genuine opportunities for career progression.
Jul 30, 2026
Full time
Client Manager (Accountant) Location: Waterlooville, Hampshire Contract Type: Permanent Hours: Full-time (36.5 hours per week) Working Pattern: Office-based with 2 days working from home available Salary: £53,500 - £58,000 The Opportunity Our client is a rapidly growing, forward-thinking accountancy practice that combines traditional values with a modern approach to supporting small businesses. They pride themselves on fostering a collaborative, supportive culture where learning, development and teamwork are at the heart of everything they do. This is an excellent opportunity for an experienced accountant who enjoys managing client relationships, leading a team, and delivering high-quality accountancy and advisory services. The Role As a Client Manager , you will manage your own portfolio of clients while leading a small team of accountants, providing technical guidance, mentoring, and ensuring exceptional client service. Key Responsibilities Manage the preparation, review and submission of statutory accounts and tax returns for: Sole Traders Partnerships Limited Companies Maintain responsibility for your own portfolio of clients. Review and check work completed by junior team members. Supervise, mentor and develop a small accounting team. Manage workloads to ensure all statutory deadlines are met. Provide technical support and constructive feedback to team members. Assist with planning and monitoring team performance, including KPIs and timesheets. Build strong relationships with clients through regular communication by phone, email and meetings. Onboard new clients and support their transition into the business. Advise clients on tax planning and tax efficiency. Provide business advisory support, including: Cash flow forecasting Budgeting Pricing guidance Prepare, review and complete bookkeeping, VAT returns and CIS where required. Conduct year-end client meetings. Carry out client fee reviews. Maintain accurate electronic records and client documentation. Liaise with HMRC and Companies House to resolve client queries. Deliver bookkeeping or accounting training to clients where appropriate. Maintain Continuing Professional Development (CPD). Attend networking events when required. Requirements Essential ACCA, ACA or equivalent fully qualified accountant. Minimum 5 years' experience working within an accountancy practice. Strong experience managing a varied portfolio of clients. Able to independently prepare and review: Statutory accounts Corporation Tax returns Self Assessment Tax Returns Experience working with: Sole Traders Partnerships Limited Companies Strong tax knowledge with the ability to advise clients. Previous experience supervising or mentoring junior staff. Experience using: Xero QuickBooks Dext FreeAgent Strong Microsoft Office skills, particularly Excel and Word. Skills & Attributes The successful candidate will: Be highly organised with excellent time management skills. Be able to prioritise workloads and meet deadlines. Have excellent written and verbal communication skills. Be confident explaining complex financial information in a simple manner. Enjoy building long-term client relationships. Take a proactive and solutions-focused approach. Be committed to continuous learning and professional development. Have a collaborative and supportive management style. Take pride in delivering exceptional client service. Benefits Competitive salary of £53,500 - £58,000 Hybrid working (2 days working from home) Opportunity to join a growing and ambitious accountancy practice. Supportive and collaborative team environment. Ongoing professional development and training. Genuine opportunities for career progression.
Trusted Technology Partnership
ISO and Compliance Manager
Trusted Technology Partnership Crow, Hampshire
ISO Manager The Role Are you an experienced ISO and Compliance Manager Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations The ISO Manager is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. You will be managing, maintaining and continually improving ISO management systems (9001, 27001, 20000, 14001) and supporting organisational risk management and maintaining relevant registers. You ll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance/ recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years experience in a similar ISO or compliance focused role. You will have strong knowledge of ISO frameworks and audit processes, demonstrating excellent documentation, audit and evidence tracking skills. You will have the ability to work in a fast-paced environment independently, and in a team, take ownership of your work and bring a positive, proactive approach to your work. You will have strong organisational and communication skills, with the ability to build effective relationships across both technical and non-technical teams. Additionally, you will demonstrate an analytical approach with the ability to translate regulatory and compliance requirements into practical business processes. About Us Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. As part of our team, you ll enjoy: Salary of £40,000 to £45,000 per annum. Company Profit Share (first £3,600 is tax free (eligibility criteria apply . Holiday of 22 days per annum (increasing with length of service). In addition, 8 Bank Holidays. Birthday as additional paid leave (eligibility criteria apply). Ongoing training and support. Private Medical Insurance (including dental) following successful completion of probation. Hybrid working (following successful completion of probation). Fresh fruit, the occasional pizza and a posh coffee machine! To Know Before Applying Regretfully, Trusted Technology Partnership is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK.
Jul 30, 2026
Full time
ISO Manager The Role Are you an experienced ISO and Compliance Manager Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations The ISO Manager is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. You will be managing, maintaining and continually improving ISO management systems (9001, 27001, 20000, 14001) and supporting organisational risk management and maintaining relevant registers. You ll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance/ recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years experience in a similar ISO or compliance focused role. You will have strong knowledge of ISO frameworks and audit processes, demonstrating excellent documentation, audit and evidence tracking skills. You will have the ability to work in a fast-paced environment independently, and in a team, take ownership of your work and bring a positive, proactive approach to your work. You will have strong organisational and communication skills, with the ability to build effective relationships across both technical and non-technical teams. Additionally, you will demonstrate an analytical approach with the ability to translate regulatory and compliance requirements into practical business processes. About Us Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. As part of our team, you ll enjoy: Salary of £40,000 to £45,000 per annum. Company Profit Share (first £3,600 is tax free (eligibility criteria apply . Holiday of 22 days per annum (increasing with length of service). In addition, 8 Bank Holidays. Birthday as additional paid leave (eligibility criteria apply). Ongoing training and support. Private Medical Insurance (including dental) following successful completion of probation. Hybrid working (following successful completion of probation). Fresh fruit, the occasional pizza and a posh coffee machine! To Know Before Applying Regretfully, Trusted Technology Partnership is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK.
Red Snapper Recruitment Limited
ICT Service Operations Manager
Red Snapper Recruitment Limited Stanley, County Durham
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. ICT Service Operations Manager Location: Gosforth OR Stanley (Hybrid Working) Salary: 62,546 per annum Contract: Permanent, Full Time (37 hours per week) Gosforth OR Stanley (Hybrid Working as standard 3-4 days in office - must be flexible to work in the office 5 days per week if needed) Lead the Future of ICT Service Delivery Are you an experienced ICT leader with a passion for delivering high-performing, secure, and customer-focused technology services? We're looking for an ICT Service Operations Manager to lead a talented technical team responsible for delivering exceptional ICT services across a complex organisation. This is an exciting opportunity to play a key role in shaping digital services, driving operational excellence, and supporting major technology transformation programmes. If you're an experienced leader with expertise across service operations, cloud infrastructure, cyber security, and IT service management, we'd love to hear from you. The Role Reporting to the Head of ICT & Digital Services, you'll provide strategic and operational leadership across Service Desk, Infrastructure, Cloud Services, End User Computing, and Cyber Security. You'll lead multidisciplinary technical teams, ensuring services remain secure, reliable, resilient, and continuously improving while supporting both day-to-day operations and future digital transformation initiatives. Key Responsibilities Lead Service Desk, Infrastructure, Cloud, End User Computing and Cyber Security teams. Drive the delivery of high-quality ICT services across 1st, 2nd and 3rd line support. Embed ITIL best practice across Incident, Problem, Change and Continual Service Improvement. Manage cloud infrastructure, cyber security platforms and operational technology services. Lead and mentor technical managers and develop high-performing teams. Work closely with development teams to improve service transition and operational readiness. Make key technical and operational decisions to support successful project delivery. Manage third-party suppliers and service providers to achieve agreed service levels. Develop and monitor SLAs, KPIs and service reporting for senior leadership. Support business continuity, disaster recovery planning and operational resilience. Contribute to ICT strategy, digital transformation and continuous improvement initiatives. About You You'll be an experienced ICT operations leader who enjoys building strong teams and delivering excellent customer-focused services. Essential Experience Significant experience managing ICT Service Operations within a complex environment. Proven leadership of Service Desk, Infrastructure, Cloud and Security teams. Strong experience managing Microsoft Azure cloud environments and enterprise infrastructure. Excellentoperationalcyber security knowledge including: Security monitoring Incident response Vulnerability management Endpoint protection Experience managing enterprise networking, end user computing and modern workplace technologies. Strong supplier and contract management experience. Experience delivering ITIL-based service management and continual service improvement. Experience developing service reporting, KPIs and operational performance frameworks. Experience leading multidisciplinary technical teams through change and transformation. Qualifications Relevant ICT qualification or equivalent professional experience. ITIL v4 Foundation (minimum requirement). Higher-level ITIL certifications are desirable. Full UK driving licence (desirable). What You'll Bring You'll be someone who can: Inspire and develop high-performing technical teams. Build strong relationships with stakeholders across the organisation. Think strategically while remaining operationally focused. Balance service delivery, security and innovation. Analyse complex technical and business information to make informed decisions. Champion continuous improvement and modern ways of working. Communicate confidently with both technical and non-technical audiences. What's on Offer? In addition to a competitive salary, you'll benefit from: 62,546 annual salary 26 days annual leave, increasing to 31 days with service Birthday leave Occupational pension scheme Health cash plan Flexible benefits package Funding for professional qualifications, conferences and learning opportunities Opportunity to play a leading role in an ambitious digital transformation programme Regular office attendance and travel between regional sites will be required, so applicants should live within reasonable commuting distance. Apply Today If you're an experienced ICT leader looking for your next challenge and want to shape the future of technology services within a forward-thinking organisation, we'd love to hear from you. Apply now to be considered. Closing Date: 26 July 2026 Please note: Applications may close early if sufficient high-quality applications are received. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jul 30, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. ICT Service Operations Manager Location: Gosforth OR Stanley (Hybrid Working) Salary: 62,546 per annum Contract: Permanent, Full Time (37 hours per week) Gosforth OR Stanley (Hybrid Working as standard 3-4 days in office - must be flexible to work in the office 5 days per week if needed) Lead the Future of ICT Service Delivery Are you an experienced ICT leader with a passion for delivering high-performing, secure, and customer-focused technology services? We're looking for an ICT Service Operations Manager to lead a talented technical team responsible for delivering exceptional ICT services across a complex organisation. This is an exciting opportunity to play a key role in shaping digital services, driving operational excellence, and supporting major technology transformation programmes. If you're an experienced leader with expertise across service operations, cloud infrastructure, cyber security, and IT service management, we'd love to hear from you. The Role Reporting to the Head of ICT & Digital Services, you'll provide strategic and operational leadership across Service Desk, Infrastructure, Cloud Services, End User Computing, and Cyber Security. You'll lead multidisciplinary technical teams, ensuring services remain secure, reliable, resilient, and continuously improving while supporting both day-to-day operations and future digital transformation initiatives. Key Responsibilities Lead Service Desk, Infrastructure, Cloud, End User Computing and Cyber Security teams. Drive the delivery of high-quality ICT services across 1st, 2nd and 3rd line support. Embed ITIL best practice across Incident, Problem, Change and Continual Service Improvement. Manage cloud infrastructure, cyber security platforms and operational technology services. Lead and mentor technical managers and develop high-performing teams. Work closely with development teams to improve service transition and operational readiness. Make key technical and operational decisions to support successful project delivery. Manage third-party suppliers and service providers to achieve agreed service levels. Develop and monitor SLAs, KPIs and service reporting for senior leadership. Support business continuity, disaster recovery planning and operational resilience. Contribute to ICT strategy, digital transformation and continuous improvement initiatives. About You You'll be an experienced ICT operations leader who enjoys building strong teams and delivering excellent customer-focused services. Essential Experience Significant experience managing ICT Service Operations within a complex environment. Proven leadership of Service Desk, Infrastructure, Cloud and Security teams. Strong experience managing Microsoft Azure cloud environments and enterprise infrastructure. Excellentoperationalcyber security knowledge including: Security monitoring Incident response Vulnerability management Endpoint protection Experience managing enterprise networking, end user computing and modern workplace technologies. Strong supplier and contract management experience. Experience delivering ITIL-based service management and continual service improvement. Experience developing service reporting, KPIs and operational performance frameworks. Experience leading multidisciplinary technical teams through change and transformation. Qualifications Relevant ICT qualification or equivalent professional experience. ITIL v4 Foundation (minimum requirement). Higher-level ITIL certifications are desirable. Full UK driving licence (desirable). What You'll Bring You'll be someone who can: Inspire and develop high-performing technical teams. Build strong relationships with stakeholders across the organisation. Think strategically while remaining operationally focused. Balance service delivery, security and innovation. Analyse complex technical and business information to make informed decisions. Champion continuous improvement and modern ways of working. Communicate confidently with both technical and non-technical audiences. What's on Offer? In addition to a competitive salary, you'll benefit from: 62,546 annual salary 26 days annual leave, increasing to 31 days with service Birthday leave Occupational pension scheme Health cash plan Flexible benefits package Funding for professional qualifications, conferences and learning opportunities Opportunity to play a leading role in an ambitious digital transformation programme Regular office attendance and travel between regional sites will be required, so applicants should live within reasonable commuting distance. Apply Today If you're an experienced ICT leader looking for your next challenge and want to shape the future of technology services within a forward-thinking organisation, we'd love to hear from you. Apply now to be considered. Closing Date: 26 July 2026 Please note: Applications may close early if sufficient high-quality applications are received. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Trusted Technology Partnership
ISO Manager
Trusted Technology Partnership Crow, Hampshire
ISO Manager The Role Are you an experienced ISO and Compliance Manager Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations The ISO Manager is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. You will be managing, maintaining and continually improving ISO management systems (9001, 27001, 20000, 14001) and supporting organisational risk management and maintaining relevant registers. You ll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance/ recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years experience in a similar ISO or compliance focused role. You will have strong knowledge of ISO frameworks and audit processes, demonstrating excellent documentation, audit and evidence tracking skills. You will have the ability to work in a fast-paced environment independently, and in a team, take ownership of your work and bring a positive, proactive approach to your work. You will have strong organisational and communication skills, with the ability to build effective relationships across both technical and non-technical teams. Additionally, you will demonstrate an analytical approach with the ability to translate regulatory and compliance requirements into practical business processes. About Us Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. As part of our team, you ll enjoy: Salary of £40,000 to £45,000 per annum. Company Profit Share (first £3,600 is tax free (eligibility criteria apply . Holiday of 22 days per annum (increasing with length of service). In addition, 8 Bank Holidays. Birthday as additional paid leave (eligibility criteria apply). Ongoing training and support. Private Medical Insurance (including dental) following successful completion of probation. Hybrid working (following successful completion of probation). Fresh fruit, the occasional pizza and a posh coffee machine! To Know Before Applying Regretfully, Trusted Technology Partnership is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK.
Jul 30, 2026
Full time
ISO Manager The Role Are you an experienced ISO and Compliance Manager Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations The ISO Manager is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. You will be managing, maintaining and continually improving ISO management systems (9001, 27001, 20000, 14001) and supporting organisational risk management and maintaining relevant registers. You ll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance/ recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years experience in a similar ISO or compliance focused role. You will have strong knowledge of ISO frameworks and audit processes, demonstrating excellent documentation, audit and evidence tracking skills. You will have the ability to work in a fast-paced environment independently, and in a team, take ownership of your work and bring a positive, proactive approach to your work. You will have strong organisational and communication skills, with the ability to build effective relationships across both technical and non-technical teams. Additionally, you will demonstrate an analytical approach with the ability to translate regulatory and compliance requirements into practical business processes. About Us Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. As part of our team, you ll enjoy: Salary of £40,000 to £45,000 per annum. Company Profit Share (first £3,600 is tax free (eligibility criteria apply . Holiday of 22 days per annum (increasing with length of service). In addition, 8 Bank Holidays. Birthday as additional paid leave (eligibility criteria apply). Ongoing training and support. Private Medical Insurance (including dental) following successful completion of probation. Hybrid working (following successful completion of probation). Fresh fruit, the occasional pizza and a posh coffee machine! To Know Before Applying Regretfully, Trusted Technology Partnership is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK.
rated traders ltd
Senior Planning Technician
rated traders ltd
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
Jul 30, 2026
Contractor
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
4Recruitment Services
Income Assistant
4Recruitment Services Brent, London
Income Assistant Brent £24.56ph Full time To deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. To deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. To collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. To ensure that council policies, performance standards and customer satisfaction requirements are met Job specific roles and responsibilities Collaborate with the Rent Income Team to provide a robust duty rota and answer queries at reception regarding tenant rent accounts and arrears; re-directing calls and enquiries where necessary to officers. Deal with tenant enquiries by providing rent account balances and making repayment arrangements on non-complex arrears cases, managing difficult and sensitive conversations or complaints in a balanced, tactful and diplomatic manner. To monitor and reduce former tenant rent accounts and sundry debt accounts, taking prompt action to prevent the accumulation of debt and recommending non-recoverable debts for write off. Be fully conversant with the relevant legislative and statutory requirements and the Council s key policies and procedures pertaining to a range of services, but in Version: 1 Date of Job Evaluation: 20/03/2026 particular rent collection; Be able to explain these to tenants in plain English and without technical jargon. Setting up direct debits, taking rent payments over the telephone, ordering rent cards and rent statements for council tenants. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
Jul 30, 2026
Contractor
Income Assistant Brent £24.56ph Full time To deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. To deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. To collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. To ensure that council policies, performance standards and customer satisfaction requirements are met Job specific roles and responsibilities Collaborate with the Rent Income Team to provide a robust duty rota and answer queries at reception regarding tenant rent accounts and arrears; re-directing calls and enquiries where necessary to officers. Deal with tenant enquiries by providing rent account balances and making repayment arrangements on non-complex arrears cases, managing difficult and sensitive conversations or complaints in a balanced, tactful and diplomatic manner. To monitor and reduce former tenant rent accounts and sundry debt accounts, taking prompt action to prevent the accumulation of debt and recommending non-recoverable debts for write off. Be fully conversant with the relevant legislative and statutory requirements and the Council s key policies and procedures pertaining to a range of services, but in Version: 1 Date of Job Evaluation: 20/03/2026 particular rent collection; Be able to explain these to tenants in plain English and without technical jargon. Setting up direct debits, taking rent payments over the telephone, ordering rent cards and rent statements for council tenants. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
Hays Technology
Project Manager
Hays Technology City, Belfast
We are working on behalf of a global financial services client to bring to market a PM position, this is an exciting opportunity to join a high-profile Markets Transformation team responsible for delivering strategic change initiatives across Capital Markets. Working at the intersection of Business, Technology, and Transformation teams, you will play a key role in translating business requirements into practical technical solutions, driving delivery across multiple workstreams, and ensuring key programme milestones are achieved. Key responsibilities include: Analysing business requirements and translating them into technical and data-driven solutions. Working closely with Technology, Data, and Business stakeholders to define delivery plans and implementation approaches. Driving the day-to-day execution of technical deliverables, ensuring requirements are understood and delivered successfully. Facilitating workshops, working groups, and stakeholder discussions to gather requirements and define project plans. Managing dependencies across business, transformation, and technology initiatives. Identify, manage, and escalate programme risks, issues, and blockers in a timely manner. Engaging regularly with senior stakeholders, providing updates, recommendations, and resolution strategies. Producing high-quality project documentation, status reports, governance packs, and programme artefacts. Key experience and skills: Minimum 3 years' experience in a technical delivery, business analysis, project delivery, or change management role. Proven experience managing and tracking technical deliveries within complex environments. Strong understanding of the software development and delivery lifecycle. Excellent stakeholder management skills with the ability to communicate effectively at all levels, including senior leadership. Strong organisational skills with the ability to manage multiple priorities and deliver against challenging deadlines. If successful, this role offers a highly competitive day rate with a leading employer in Northern Ireland, on a contract engagement with strong potential for extension.This position requires 3 days per week on-site in Belfast; only candidates who can meet this requirement will be considered.If you're interested, please send an up-to-date copy of your CV If this role isn't quite right, but you're exploring new opportunities, feel free to get in touch for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 30, 2026
Contractor
We are working on behalf of a global financial services client to bring to market a PM position, this is an exciting opportunity to join a high-profile Markets Transformation team responsible for delivering strategic change initiatives across Capital Markets. Working at the intersection of Business, Technology, and Transformation teams, you will play a key role in translating business requirements into practical technical solutions, driving delivery across multiple workstreams, and ensuring key programme milestones are achieved. Key responsibilities include: Analysing business requirements and translating them into technical and data-driven solutions. Working closely with Technology, Data, and Business stakeholders to define delivery plans and implementation approaches. Driving the day-to-day execution of technical deliverables, ensuring requirements are understood and delivered successfully. Facilitating workshops, working groups, and stakeholder discussions to gather requirements and define project plans. Managing dependencies across business, transformation, and technology initiatives. Identify, manage, and escalate programme risks, issues, and blockers in a timely manner. Engaging regularly with senior stakeholders, providing updates, recommendations, and resolution strategies. Producing high-quality project documentation, status reports, governance packs, and programme artefacts. Key experience and skills: Minimum 3 years' experience in a technical delivery, business analysis, project delivery, or change management role. Proven experience managing and tracking technical deliveries within complex environments. Strong understanding of the software development and delivery lifecycle. Excellent stakeholder management skills with the ability to communicate effectively at all levels, including senior leadership. Strong organisational skills with the ability to manage multiple priorities and deliver against challenging deadlines. If successful, this role offers a highly competitive day rate with a leading employer in Northern Ireland, on a contract engagement with strong potential for extension.This position requires 3 days per week on-site in Belfast; only candidates who can meet this requirement will be considered.If you're interested, please send an up-to-date copy of your CV If this role isn't quite right, but you're exploring new opportunities, feel free to get in touch for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Knowledge Graph Engineer - Investment Data Ontology
Vanguard
hackajob is collaborating with Vanguard to connect them with exceptional professionals for this role. Project Contractor Project Contractor Summary Contract role to design and deliver a proof-of-concept knowledge graph modeling investment fund data for one of the world's largest asset managers. You will encode business rules, regulatory constraints, and identifier relationships as machine-readable ontologies - directly eliminating manual fund data processes and enabling automated validation across thousands of funds in 6 global markets. Defined POC scope, executive sponsorship, and weekly technical guidance from two of the most recognized knowledge graph practitioners in financial services. What You'll Deliver (POC Scope) An investment fund ontology (OWL 2 / RDF / Linked Data) modeling the product hierarchy: Fund > ShareClass > Listing > Security, with 73+ identifier types (ISIN, SEDOL, CUSIP, LEI, Bloomberg, and more) governed across US, UK, Ireland, Australia, Canada, and Mexico SHACL validation shapes encoding business rules as executable constraints - e.g., "A US-domiciled ETF listing must have a valid ISIN" - that flag violations at fund launch and throughout the fund lifecycle SKOS concept schemes harmonizing vocabulary across 8+ internal systems, providing a semantic bridge between source-of-record platforms Data integration pipelines mapping relational data into RDF triples (Turtle/N-Quads) using R2RML, rdflib, or equivalent mapping tooling API layer enabling downstream applications to consume graph data programmatically Automated governance reports surfacing data quality gaps, missing identifiers, and cross-system inconsistencies Required Skills 5+ years hands-on experience building and deploying RDF/OWL ontologies in production (not solely academic - you have shipped something real) SHACL for constraint validation, data quality enforcement, and shape-based governance SPARQL 1.1 - fluent in complex queries, property paths, and federated queries At least one enterprise triple store / graph platform: TopBraid, GraphDB (Ontotext), Stardog, RDFox, Amazon Neptune (RDF mode), or equivalent Python or Java for data transformation, pipeline orchestration, and integration work Familiarity with financial or securities identifiers (ISIN, SEDOL, CUSIP, LEI, or similar instrument identification schemes) - you don't need to be a fund accountant, but you need to understand what an identifier is and why it matters Working knowledge of data governance - you understand why constraints exist, not just how to code them Preferred Experience Financial services domain: fund data, securities master, regulatory compliance (MiFID, UCITS, listing rules) FIBO (Financial Industry Business Ontology) or similar financial ontologies TopBraid EDG / GraphWise (our target platform - evaluation input from this hire is welcome) SKOS for vocabulary management and cross-system term harmonization R2RML / RML or equivalent relational-to-RDF mapping standards Ontology design patterns, modular schema design, ontology versioning (Git-based workflows) Enterprise-scale data modeling (thousands of entities, multi-market, multi-product-type) Exposure to rules engines, inference, or deterministic AI (SHACL-based reasoning, business rules automation) Agile delivery in a regulated environment How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Jul 30, 2026
Full time
hackajob is collaborating with Vanguard to connect them with exceptional professionals for this role. Project Contractor Project Contractor Summary Contract role to design and deliver a proof-of-concept knowledge graph modeling investment fund data for one of the world's largest asset managers. You will encode business rules, regulatory constraints, and identifier relationships as machine-readable ontologies - directly eliminating manual fund data processes and enabling automated validation across thousands of funds in 6 global markets. Defined POC scope, executive sponsorship, and weekly technical guidance from two of the most recognized knowledge graph practitioners in financial services. What You'll Deliver (POC Scope) An investment fund ontology (OWL 2 / RDF / Linked Data) modeling the product hierarchy: Fund > ShareClass > Listing > Security, with 73+ identifier types (ISIN, SEDOL, CUSIP, LEI, Bloomberg, and more) governed across US, UK, Ireland, Australia, Canada, and Mexico SHACL validation shapes encoding business rules as executable constraints - e.g., "A US-domiciled ETF listing must have a valid ISIN" - that flag violations at fund launch and throughout the fund lifecycle SKOS concept schemes harmonizing vocabulary across 8+ internal systems, providing a semantic bridge between source-of-record platforms Data integration pipelines mapping relational data into RDF triples (Turtle/N-Quads) using R2RML, rdflib, or equivalent mapping tooling API layer enabling downstream applications to consume graph data programmatically Automated governance reports surfacing data quality gaps, missing identifiers, and cross-system inconsistencies Required Skills 5+ years hands-on experience building and deploying RDF/OWL ontologies in production (not solely academic - you have shipped something real) SHACL for constraint validation, data quality enforcement, and shape-based governance SPARQL 1.1 - fluent in complex queries, property paths, and federated queries At least one enterprise triple store / graph platform: TopBraid, GraphDB (Ontotext), Stardog, RDFox, Amazon Neptune (RDF mode), or equivalent Python or Java for data transformation, pipeline orchestration, and integration work Familiarity with financial or securities identifiers (ISIN, SEDOL, CUSIP, LEI, or similar instrument identification schemes) - you don't need to be a fund accountant, but you need to understand what an identifier is and why it matters Working knowledge of data governance - you understand why constraints exist, not just how to code them Preferred Experience Financial services domain: fund data, securities master, regulatory compliance (MiFID, UCITS, listing rules) FIBO (Financial Industry Business Ontology) or similar financial ontologies TopBraid EDG / GraphWise (our target platform - evaluation input from this hire is welcome) SKOS for vocabulary management and cross-system term harmonization R2RML / RML or equivalent relational-to-RDF mapping standards Ontology design patterns, modular schema design, ontology versioning (Git-based workflows) Enterprise-scale data modeling (thousands of entities, multi-market, multi-product-type) Exposure to rules engines, inference, or deterministic AI (SHACL-based reasoning, business rules automation) Agile delivery in a regulated environment How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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