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Join a dynamic retail centre in Newark as a Customer Service Advisor where you'll deliver exceptional face-to-face customer experiences in the automotive industry. We have a new role as a Customer Service Advisor to join our client's retail centre in Newark, this is a customer facing role dealing with people mainly face to face but also over the phone. All you need to be applicable for this position is a passion for customer service, and at least 1 year's experience dealing with customers F2F. Our client is offering an excellent salary, great benefits, full training, progression and even bonus. Basic: £30,000 OTE £36,000 Shift and schedule: Monday to Friday 08.30 and 17.30 (Set day off in the week) Saturdays 08:30 - 16:00 Location: Newark Benefits for the Customer Service Advisor role: Staff discounts on servicing, tyres, and MOTs Full training provided 32 days holiday including Bank Holidays Extensive on-going training programme Career development: training and Company growth to boost career progression Bonus scheme up to £6,000 per year Life Insurance Pension scheme Employee Assistant Program Long service recognition, enhanced maternity and paternity leave Retail vouchers, eye care vouchers, buy/sell holidays, flu jab, cycle to work scheme, Company events Job Responsibilities of a Customer Service Advisor: Own the complete in-centre customer journey from arrival through to departure and future bookings Be honest with the customer about what services/products their vehicle needs Act as the single point of contact for the customer during their visit, ensuring seamless hand-offs to the workshop team Deliver outstanding, consistent, and memorable service Proactively manage customer expectations, handle queries professionally, and resolve enquiries and complaints with care and speed Maintain impeccable front-of-house standards at all times What we need: Proven experience in a customer-facing position Strong communication skills with the ability to explain technical information clearly and honestly (training provided) Real passion for customer service Ability to learn and retain detailed product knowledge (full training provided) Resilient, adaptable, and calm under pressure in a fast-paced retail environment Collaborative team player who supports colleagues and shares knowledge High integrity and commitment to ethical selling - comfortable saying "no" when it is the right thing for the customer No driving licence required If you would like to know more and be considered for the role, or simply want a Job Pack with more details, please apply. Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with a variety of businesses across the sector. If you would like to learn more about other roles within the automotive industry get in touch today. RPOALL

About Eurobase International Eurobase International is a leading software and service provider for the global financial sector, specialising in (re)insurance and banking. Founded in 1988, we deliver innovative solutions covering underwriting, claims, treasury management, and regulatory compliance. We are headquartered in Chelmsford, Essex, and operate internationally. We are looking for an experienced Employee Relations Advisor to join our HR team on a 6-month fixed-term contract to support a high volume of ER casework, with a particular focus on our Insurance division. The Role This is a hands-on, operational ER role where you will manage a varied caseload of complex and high risk employee relations matters from start to finish. You will be the trusted advisor to managers across the business, providing pragmatic, legally compliant advice and coaching. Key Responsibilities: Case Management: Manage a high-volume caseload including disciplinary, grievance, capability, conduct, absence management, long-term sickness, and performance improvement plans (PIPs) . Investigations & Hearings: Lead workplace investigations, prepare investigation reports, and attend formal hearings (disciplinary, grievance, appeals) to provide professional HR advice and ensure procedural compliance . Manager Coaching: Coach, challenge, and influence managers to build their confidence and capability in handling people issues effectively . Employment Law: Provide expert advice on UK employment legislation and ACAS Codes of Practice . Risk Management: Identify and proactively manage employee relations risks, escalating high-risk cases appropriately. Organisational Change: Support restructures, redundancies, TUPE transfers, and consultation exercises where required . What We're Looking For Essential Experience & Skills: Proven experience in an Employee Relations, HR Advisor, or similar specialist HR role. Strong knowledge of UK employment law and ACAS Codes of Practice . Experience managing complex ER cases from inception to conclusion, including investigations and formal hearings . Excellent stakeholder management and influencing skills. CIPD Level 5 qualification (or equivalent experience) . Nice to Have: Experience in Insurance or Financial Services. Experience supporting TUPE, restructures, and redundancy consultations.

Job Overview We are seeking an experienced and dedicated HR Advisor to join our People Team to provide professional, practical and proactive people support across YMCA Brunel Group. The postholder will act as the first point of contact for operational HR matters, supporting managers through the employee lifecycle whilst contributing to People projects, compliance activities and continuous improvement initiatives. The role will strengthen the organisation's people capability, improve employee experience and support the delivery of strategic People objectives. The Candidate The successful candidate will be an experienced HR professional with strong employee relations knowledge and a passion for delivering excellent people services. They will be confident advising managers, conducting investigations and handling a varied workload within a fast-paced environment. You will have the ability to build positive working relationships across the organisation, demonstrate sound judgement and maintain confidentiality at all times. You will be organised, proactive and committed to supporting YMCA Brunel Group's mission and values. Ideally, you will hold a CIPD Level 5 qualification or be working towards this qualification, although candidates with significant practical HR experience will also be considered. Duties and Responsibilities Employee Relations Manage employee relations cases including disciplinary, grievance, capability, probation, absence and flexible working matters. Support managers through investigations and help them prepare comprehensive investigation reports. Support managers through formal HR processes and meetings. Provide advice and guidance in line with employment legislation and organisational policy. Prepare HR correspondence and maintain case documentation. Support employee wellbeing cases and occupational health referrals where appropriate. Support the Head of People in conducting exit interviews and identify themes and trends. Manager Support Provide first-line HR advice to managers and employees. Coach and support managers in applying policies and procedures consistently. Assist managers with performance management and absence management processes. Support line managers and employees through Occupation Health referral processes. Support managers with probationary reviews and employee development discussions. Promote best practice people management across the organisation. Compliance and HR Operations Maintain accurate employee records and documentation. Support internal and external audits. Ensure GDPR and confidentiality requirements are adhered to at all times. Projects and Continuous Improvement Support the People Team with implementation of HR and recruitment systems. Assist with policy reviews and development of guidance documents and procedures. Contribute to organisational development and employee engagement initiatives. Support learning and development activities. Help to identify opportunities to improve People processes and procedures. General Develop and maintain effective working relationships with colleagues across YMCA Brunel Group. Promote equality, diversity, inclusion and wellbeing throughout the organisation. Comply with all YMCA Brunel Group policies, procedures and legislative requirements. Demonstrate YMCA Brunel Group values in all aspects of work. Undertake any other duties appropriate to the role as requested by the Head of HR & People Main terms of employment Salary £34,000 Location International House, Bath Hours 37.5 per week (Open to 4 days for the right candidate) Contract Permanent Holiday 5 weeks per year plus bank holidays How to apply To apply please provide a copy of your CV , alongside a covering letter of no more than 2 pages outlining how you meet the essential criteria. Closing Date Monday 3rd August 2026 Interviews w/c 10th August - To include interview & Task Job Types: Full-time, Permanent Pay: £34,000.00 per year Application question(s): Do you hold a Level 5 Associate CIPD or Level 3 with a minimum of 2 years experience? Work Location: In person

Req ID: 59775 Posting Start Date: 25/06/2026 Posting End Date: Job Function: EE Retail Division: Consumer Job Location: GBR Dorchester - EE Shop R474 Advertised Salary: 0.0 Location: Dorchester Salary: £29,921 What's in it for you? • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family At EE, connection meets leadership. We believe the qualities that make you unique are exactly the ones that help you thrive - not just as a Sales Advisor, but as a leader on the shop floor. Our stores celebrate individuality, and your ability to adapt, stay resilient, guide others and remain composed under pressure is where you'll truly shine. Whether you've navigated challenges, balanced responsibilities or thrived while hitting targets, you already have the foundations of a great Senior Retail Advisor. In this role, you'll be a role model - offering support, encouragement, and direction when needed most. As a Senior, your influence goes beyond the brilliant customer experiences you already deliver. You'll still match customers with the right solutions, but you'll also help keep the store running smoothly, step in to lead when the Manager and Assistant Manager are away - and create an environment where both customers and colleagues feel confident, supported, and valued. Your ability to think on your feet, stay calm in busy moments, and bring positivity to every interaction is exactly what we're looking for. Adaptability is key. If you're curious, open to learning and excited to help yourself and others grow, you'll fit right in. All you need is the drive to succeed, the confidence to be yourself and the people skills to lift those around you. We'll give you all the training and support you need to step into leadership with pride. We know life never stands still. That's why we offer flexibility wherever possible - whether you need part-time hours, set working days, or support during unexpected moments. If you're the right person for the role, we'll do everything we can to make it work for you. At EE, you'll find more than a job - you'll find a team that values your resilience, supports your growth and celebrates your success. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks. Ready to turn your strengths into a rewarding career? Apply today.

Customer Service Advisor Location: Wellingborough, site based Salary: £26,234 per annum What we offer 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.

HR Advisor Salary: Upto £35000 per Annam Location: Hull Contract: Fixed-Term Contract (Short-Term Assignment) Hours: 37.5 hours per week, Monday to Friday About the Company Our client is an innovative technology business providing specialist services to organisations across the UK. Renowned for delivering industry-leading solutions and exceptional customer experiences, they are currently undergoing a period of internal change and transformation. As a result, they are seeking an experienced HR Advisor to join the team on a short-term contract basis to provide additional support to the HR function during this busy period. The Role This is an excellent opportunity for an experienced HR professional who enjoys working in a fast-paced environment and has a strong background in employee relations. You will work closely with managers across the business, providing practical HR advice and guidance while supporting change initiatives and ensuring HR best practice is maintained. The successful candidate will be confident managing a varied caseload and building strong working relationships with stakeholders at all levels. Key Responsibilities Providing professional HR advice and support to managers and employees across the business Managing a range of employee relations cases, including absence management, disciplinary, grievance, performance and capability matters Supporting managers through investigations, hearings and formal HR processes Advising on employment legislation, company policies and HR best practice Assisting with organisational change projects and internal restructuring activities Supporting consultation processes and ensuring compliance with employment law requirements Coaching and guiding managers on people-related matters Supporting recruitment activities where required, including interviewing and candidate selection Monitoring employee wellbeing, engagement and retention initiatives Reviewing and updating HR policies and procedures Producing HR reports, metrics and management information Working collaboratively with the wider HR team to deliver an efficient and proactive HR service About You To be successful in this role, you will have: Previous experience in an HR Advisor or equivalent generalist HR position Strong employee relations experience with the ability to manage cases independently A sound understanding of UK employment legislation and HR best practice Experience supporting organisational change, restructuring or business transformation projects Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage multiple priorities A proactive and professional approach with strong problem-solving abilities CIPD qualification (Level 3 or Level 5) would be advantageous but is not essential What's on Offer? Salary up to £35,000 per Annam Monday to Friday working pattern 37.5-hour working week Opportunity to join a forward-thinking and innovative technology business Exposure to a varied and interesting HR workload Collaborative and supportive working environment The chance to make a meaningful impact during a significant period of organisational change If you're an experienced HR professional with a passion for employee relations and are looking for your next contract opportunity, we'd love to hear from you. Apply today to find out more. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Hosting and Network Manager £75,000 - £85,000 + bonus, PHC, pension Bristol office, hybrid working (2 days a week onsite) Leading a team of 11 About the job A leading financial services business are looking for an experienced Hosting and Network Manager to lead a team responsible for the availability, resilience, and security of our enterprise hosting and network platforms within a regulated financial services environment. This is a hands-on technical management role with a strong leadership, governance, and operational resilience. You will ensure that critical infrastructure services meet regulatory, security, and business continuity requirements, while acting as a trusted partner to senior technology, risk, and business stakeholders. Hosting and Network Manager- What you will be doing: Lead, develop, and performance-manage a hosting and network engineering team, setting clear objectives and fostering a culture of accountability and continuous improvement. Own the operational governance of enterprise-scale on-premises and co-location hosting environments supporting business-critical financial systems. Provide oversight of virtualisation platforms (VMware vSphere, NSX), physical compute, and enterprise storage (NetApp SAN/NAS/HCI) through effective team leadership and vendor management . Hosting and Network Manager Define and assure backup, disaster recovery, and operational resilience strategies aligned to business RPO/RTO and regulatory expectations. Establish and enforce infrastructure security baselines and configuration standards aligned with ISO 27001, PCI-DSS, and internal risk frameworks. Drive service improvement through standardisation, automation, and Infrastructure-as-Code initiatives, improving stability, control, and operational efficiency. Manage third-party suppliers and strategic partners, including contract negotiation, SLA governance, and service performance reviews. Act as a senior escalation point and advisor, clearly articulating infrastructure risk, control posture, and resilience to senior leadership. Hosting and Network Manager- About you: Proven experience managing hosting and network teams within regulated environments Strong understanding of enterprise hosting, data centre operations, and network governance at scale Demonstrated success in leading teams, improving operational maturity, and embedding effective controls Deep awareness of infrastructure risk management, audit readiness, and regulatory compliance Excellent communication and stakeholder engagement skills, with the ability to influence senior and non-technical audiences Qualifications Desirable: Bachelor's degree in Computer Science, Engineering, or equivalent professional experience Preferred certifications: VMware VCP/VCAP, Cisco CCNP, ITIL v4 Working Schedule This role is based in Bristol head office. This role is permanent, full time, 37.5 hours per week, Monday to Friday. Hybrid working - 2 days per week onsite Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

The core responsibilities/skills of the role will include: Identify and deploy innovative security solutions to real world problems, across a variety of industries How to work with both clients and internal stakeholders, across a wide range of disciplines, providing expert input and influencing design of large and complex IT solutions How to apply a range of risk methodologies, advising both internal and external stakeholders on risk mitigations. How to work with a wide range of security technologies, including new and emerging technologies Design security architectures for a range of IT solutions, including large digital transformational programmes Provide advisory to wider complex transformation programmes that shape the future of the UK Advise clients on regulatory compliance Identify security vulnerabilities in system architectures Strong understanding of cybersecurity principles and risk management Experience applying security technologies to architectures and solution designs Understanding of IT infrastructure, technical concepts, and design methodologies Understand threat modelling and development of reference architecture Preferred hands-on experience in Network and/or Cloud security Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong click apply for full job details

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Senior Internal Communications Business Partner Location: Warwick/Hybrid Contract Type: 8 months About the Role We are recruiting for an experienced Senior Internal Communications Business Partner to join a high-performing Internal Communications team This is a highly visible, stakeholder-focused position operating at Communications Manager/Senior Business Partner level. Working closely with executive leaders, particularly within the CIO organisation, you will provide strategic communications counsel, shape business communications, and ensure colleagues receive clear, engaging and impactful messaging. This is not a delivery-only communications role. You will be expected to influence business discussions, contribute to leadership planning, and act as a trusted advisor to senior stakeholders, helping drive engagement across major business priorities and transformation initiatives. Key Responsibilities Partner with senior business leaders, acting as the Internal Communications Business Partner for designated directorates. Develop and deliver strategic internal communications plans that align with organisational priorities and business objectives. Provide expert communications advice and coaching to Directors, Executive leaders and senior stakeholders. Influence communication planning at leadership level, ensuring communications are Embedded into business planning and decision-making. Attend leadership meetings, providing strategic communications input and identifying opportunities to improve engagement. Lead the planning and execution of internal communications activity, managing tactical delivery through Internal Communications Advisors where appropriate. Develop high-quality communications across a range of channels, including executive messaging, Intranet content, newsletters, presentations, videos and employee campaigns. Lead communications planning for business events, leadership forums, town halls, conferences and employee engagement activities. Build strong relationships across Corporate Affairs, HR, Digital, Technology and wider business functions to ensure joined-up communications. Support communications relating to technology, digital and business transformation initiatives, ensuring colleagues understand change and its impact. Use employee insight, engagement data and feedback to continually improve communication effectiveness. Identify communication risks and provide strategic recommendations to senior stakeholders. Manage relationships with external agencies where required. Key skills and experience: This role requires someone who can balance strategic thinking with hands-on delivery while building trusted relationships across leadership teams. Essential Skills & Experience Significant experience in Internal Communications within a large or complex organisation (essential). Proven experience operating as an Internal Communications Business Partner, Senior Communications Manager, or Communications Lead. Demonstrated success advising Directors, Executive teams or C-suite stakeholders on internal communications strategy. Experience influencing senior decision-makers and confidently providing constructive challenge where required. Strong strategic communications planning skills with the ability to align communications to wider business objectives. Experience attending leadership meetings and contributing to strategic business discussions. Excellent stakeholder management skills with the ability to build credibility quickly across senior leadership teams. Outstanding writing, editing and storytelling skills, with the ability to simplify complex information into engaging employee communications. Experience delivering communications across multiple channels including Intranet, email, presentations, leadership briefings and employee events. Strong organisational skills with the ability to manage multiple priorities within a fast-paced environment. Experience measuring communication effectiveness and using insight to improve engagement. Desirable Experience Experience supporting one or more of the following would be highly advantageous: Chief Information Officer (CIO) or Chief Technology Officer (CTO) functions. Technology, Digital or IT organisations. Enterprise technology programmes. Digital transformation initiatives. Organisational change or business transformation programmes. Technical expertise is not required; however, experience supporting technology leaders and communicating complex transformation programmes is highly desirable. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Director of Children's Integrated Services Education Children's Education at Nottingham City Council plays a central role in shaping positive futures for children and young people across the city. Our work spans education improvement, inclusion, early years, SEND, and support services, with a strong focus on delivering high-quality, equitable outcomes for all. Leading within this service offers a unique opportunity to drive strategic change, influence city-wide priorities, and work in partnership to create lasting impact. As Director of Children's Integrated Services (Education), you will be at the forefront of delivering ambitious, inclusive education services that place Nottingham's children and families at the heart of everything we do. Director of Children's Integrated Services Education Contract Type: Permanent Location: Loxley House, Station Street, Nottingham NG2 3NG Worker Type: Hybrid role Salary: £98,388 (Level one) rising to £108,698 (Level four) per annum (Soulbury T&Cs could be considered if the relevant criteria is met) Lead the Future of Children's Education in Nottingham Nottingham City Council is seeking a visionary senior leader to drive the strategic direction of our Children's Education Division, putting 'Citizens at the Heart' of everything we do. This pivotal role involves translating ambitious visions into clear goals and outcomes that positively impact children and young people across the city. We are looking for an exceptional education leader with significant experience in statutory education services, schools' leadership, and education improvement within complex public sector environments. Key responsibilities include: Providing strategic leadership across diverse education services such as quality improvement, inclusion, SEND, early years, admissions, welfare, and support services. Collaborating with Councillors, senior leaders, schools, academy trusts, government bodies, and local partners to create conditions for high-performing, integrated children's services aligned with Nottingham's ambitions. Acting as the principal advisor to the Council on education strategy, policy, and service delivery. Leading the division's response to the Council's Recovery & Improvement Plan, ensuring readiness for inspections and future challenges. Fostering a culture of accountability, innovation, and continuous improvement within the Children's Education Division. Leadership Profile We're seeking a dynamic and forward-thinking senior leader with substantial experience of leading statutory education services and working closely with schools, academy trusts, and education partners to improve outcomes for children and young people. You'll bring experience from large, complex organisations, with a proven ability to turn vision into measurable outcomes. You've led multi-disciplinary teams, built organisational reputation, and delivered sustainable improvements. Your leadership balances innovation with strong governance, backed by financial insight and creative problem-solving. You'll inspire high performance, promote accountability, and support wellbeing across teams. With a focus on future workforce planning, you'll lead change with confidence and adaptability, fostering a culture of continuous improvement. Collaboration is key. You'll work across sectors, build strong partnerships, and navigate political environments with integrity. Your commitment to equality, diversity, and inclusion will be evident in the services you shape - reflecting the needs of Nottingham's diverse communities. You will need Appropriate professional qualification at degree level (QTS/NPQH would be an advantage) Leadership and management qualification (such as ILM Level 7) or willingness to work towards this. Significant senior leadership experience within statutory education services, schools, or academy leadership, with a strong understanding of the national education landscape and school improvement. Excellent communication skills and the ability to analyse complex data and solve problems effectively.

Are you looking for a rewarding career in the private medical industry? Do you have excellent customer service skills and a passion for helping people? If so, you might be the perfect fit for our Member Advisor role! As a Member Advisor you will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and the member, and ensuring that the member receives appropriate medical information and access to required medical services. This is a role where good customer service skills are key, and you are not required to have any medical qualifications. PERSON SPECIFICATION We are looking for an individual who can deliver great customer service and who has strong command of the English language, both verbal and written. In addition, we are looking for: Decision making skills and ability to use own initiative. A diplomatic open style and approach, with excellent verbal and written communication. A high degree of accuracy and attention to detail and work well under pressure. The ability to work well both independently and as part of a team. Good problem solving and analytical skills. Good commercial awareness with the ability to make decisions with the "bigger picture" in mind. Ability to make effective contact with clinicians, accurate assessment of information obtained and acting appropriately upon the outcome. An overall external awareness of new technology or development within the industry to pre-empt and be prepared for possible related queries. A good understanding and previous experience of the private medical insurance industry and claims processing, would be an advantage. About The Role AS MEMBER ADVISOR, YOU WILL BE INVOLVED IN: Taking calls from clients, providers and specified members in relation to initial and/or ongoing claims Obtaining medical evidence from providers to substantiate claims decision/treatment Dealing with queries in relation to clinical treatment or pre-authorisation requests Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Negotiating provider fees within the Healix Reasonable and Customary fees, as part of cost containment for clients Ensuring all documents are correctly and accurately allocated on Case Management System Assisting the Case Managers with high cost claims where required Required Criteria Do you have Customer Service Experience? Do you have a good command of the English language? Desired Criteria Do you have medical claims handling experience? Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary £26,000.00 - £28,000.00 per year

OUTBOUND CUSTOMER SUCCESS ADVISOR Salford - Parking onsite Monday- Friday (Fulltime in the office) 9am-5pm 13.33 per hour ( 26k) ASAP - End of August (Possibility to be extended or taken on permanently for the right person) Are you ready to make a difference in the retail appliance industry? Our client is on the lookout for a dynamic and enthusiastic Outbound Customer Success Advisor to join their growing team at their head office in Salford! If you thrive in a high-volume call environment and enjoy helping customers succeed, we want to hear from you! What You'll Do: As a pivotal member of the team, your mission will be to connect with customers and enhance their experience with our client's Reward scheme. Here's what you can expect to do: Engage Customers: Reach out to customers who have onboarded but haven't yet claimed their rewards, guiding them through the claims process with care and clarity. Support Onboarding: Assist customers who faced challenges during onboarding, diagnosing issues and ensuring they complete the process smoothly. Customer Satisfaction Checks: Follow up with customers who have recently had products installed to gauge their satisfaction with the product and service. Issue Logging: Identify and log any concerns raised, escalating issues as needed to ensure prompt resolutions. Quote Progression: Contact customers who have requested quotes but haven't provided necessary information to move forward. Follow-Up: Reconnect with customers who haven't responded to previous requests for additional information. Remove Blockers: Work diligently to eliminate any obstacles in the quoting process, striving to convert more inquiries into booked and paid installations. Record Keeping: Maintain accurate records of all calls, outcomes and customer interactions in the CRM system. Feedback Loop: Collaborate closely with the Customer Service Manager to report common issues or trends. Brand Representation: Always represent the company professionally, reflecting brand values and building customer trust. What We're Looking For: To succeed in this role, you should possess the following qualities: Rapport Builder: An ability to connect quickly with customers and maintain a friendly telephone manner. Problem Solver: A keen mindset for identifying key issues and offering effective resolutions. Efficient Worker: An organised and conscientious approach to managing multiple call types throughout your day. Tech-Savvy: Basic IT literacy to effectively utilise CRM systems and tools. Performance Measures: Your success will be measured by: The number of successfully completed calls leading to customer onboarding. The number of quotes progressed to booked and paid. Call volume and quality against set targets. The number of 4- and 5-star customer reviews generated as a result of your outbound efforts. Apply Now! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Planning Services Support Advisor Location: Brecon Salary: GRADE 10 £28,598 - £30,024 Vacancy Type: Permanent Hours: 37 hours per week Closing Date: 11 August 2026 Interview Date: 18 August 2026 Job Purpose: To support the Planning Department as a member of the customer service team providing telephone, face-to-face and administrative support to the planning function. Main Responsibilities To maintain and upload planning information to public access, ensuring data is checked to ensure compliance with regulations (GDPR) To register planning applications and other types of planning applications and enquiries onto the planning database To send out planning decision notices To undertake Property searches for each Local Authority with land within the boundary of the National Park within strict timescales. Answer and filter planning telephone calls and transfer where necessary to the appropriate officer, taking messages in their absence. Assist the public and other callers to the office with general planning enquiries, providing assistance where necessary and directing them to relevant planning guidance and policies. Take planning application payments by phone and in person. To complete data checks on Public Access to ensure online compliance with GDPR requirements. Scanning/Archiving of planning data. Replotting historic planning files onto the planning database to maintain a complete planning history. Attend and contribute at Planning Administration Meetings, Planning Meetings and All Staff meetings. Monitor development management and other specialist officers movements to advise callers as to the best time to contact specific officers. Interrogate the planning register and database to ensure people inspecting planning applications have all the relevant information. To assist with reviewing and updating public content on our website policies and advice notes. Assist in generating weekly lists of planning applications. Assist with re-consultations and restarts of current planning applications. Assist with collating the relevant documents and information required for Appeals. Provide administrative support to officers when required. Assist members of the public to measure plans and understand drawings when requested. Identifying, plotting and running planning constraints on GIS computer map database Provide assistance at Committee Meetings and Member Site Visits when required i.e. provide cover for committee clerk and webcasting of planning committee meetings. Preparation of Planning Committee plans, reports and presentation work under the direction of the Planning Services Supervisor. Any other duties appropriate to the grade and nature of the post as directed by the Planning Services Supervisor and Head of Development Management. Person Specification Essential Criteria 5 GCSE s grade A C or equivalent Good communication/Interpersonal skills and an ability to deal professionally with members of the public, BBNPA Members and staff Ability to work as part of a team to promote the work of the BBNPA. Possess intermediate computer skills and have knowledge and experience of using Microsoft Office and SharePoint Ability to read, measure and understand plans, maps and drawings Ability to type To Apply If you feel you are a suitable candidate and would like to work for Bannau Brycheiniog National Park, please click apply to be redirected to our website to complete your application.

Every conversation has the power to build trust or lose it. As a Call Centre Trainer , you'll be on the contact centre floor, helping advisors deliver outstanding customer experiences by providing real time coaching, guidance and support when it matters most. You'll play a hands-on role in improving customer outcomes, increasing advisor confidence and ensuring every interaction is accurate, compliant and focused on delivering exceptional service. If you're an experienced call centre coach who enjoys developing people while supporting operational performance, this is an excellent opportunity to make an immediate impact. What's in it for you £350 per day via umbrella. Initial 3-month contract with the opportunity to be extended. Monday to Friday working pattern with a 37.5-hour week. Comprehensive 2-4 week onboarding and training programme. Opportunity to influence service quality and customer outcomes across a busy life and pensions environment. Work closely with operational leaders, quality teams and frontline advisors to drive continuous improvement. Your responsibilities as Call Centre Trainer Provide real time floor support and coaching to customer service advisors during live customer interactions. Listen to live calls to identify coaching opportunities and improve service quality. Support complex customer queries and escalations while helping reduce complaints. Ensure accurate, compliant and customer-focused information is consistently delivered. Work alongside Team Leaders and Quality Assurance teams to identify trends and develop targeted coaching plans. Share knowledge and best practice to improve response times, customer experience and advisor performance. What we're looking for in a Call Centre Trainer Previous experience in a call centre providing management and coaching. Experience handling complex complaint escalations and supporting vulnerable customers. Good understanding of FCA regulations, Consumer Duty and fraud awareness. Strong communication, coaching, negotiation and problem-solving skills. A working knowledge of pensions and life products would be advantageous. If you're ready to use your coaching expertise to improve customer outcomes and help advisors perform at their best, apply today online for this Call Centre Trainer opportunity. Please note any offer is subject to satisfactory pre-employment screening checks. These consist of employment, activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. We are committed to equality of opportunity for all hires and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. To help you stay safe in your job search we will never ask for your bank details at the application stage. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

CUSTOMER SERVICE ADVISOR NEWCASTLE UNDER LYME - £26,500 - £30,000 PLUS COMMISSION Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients vibrant team as a Customer Service and Sales Agent , where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance. Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions. Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game. Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth. Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth. CUSTOMER SERVICE REQUIREMENTS Excellent communication skills Customer focused Self-motivated Able to manage complaints professionally Keen to drive business forward Ideally experienced dealing with customers on the telephone Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pm Working 1 Saturday per month 9am-3pm 20 days holiday plus Bank Holidays Onsite Parking £26,500 - £30,000 plus commission Fantastic opportunity to build a career Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR NEWCASTLE UNDER LYME - £26,500 - £30,000 PLUS COMMISSION

People Security Adviser Inside IR35 - 450 p/d Remote - once a month travel into London Active SC Mandatory We are looking for an experienced People Security Adviser to support the development and maturation of a newly established security function within a large, complex organisation. This role will play a key part in designing and embedding modern people security capabilities, integrating personnel security across physical security, cyber security, identity and access management, HR, fraud prevention and wider business operations. The successful candidate will help develop security policy, manage insider risk, deliver investigations and assurance activities, and drive continuous improvement across people security. Key Responsibilities Support the design, implementation and delivery of People and Physical Security capability improvement programmes. Develop, maintain and enhance people security policies, standards, procedures, controls and guidance. Provide subject matter expertise and advisory support on personnel security risks and security governance. Help embed people security across business functions including Physical Security, Cyber Security, Security Operations, Identity & Access Management, HR and Fraud teams. Support the development and delivery of an organisation-wide Insider Risk Programme. Plan, coordinate and deliver personnel security risk assessments. Conduct people security investigations, post-incident reviews and implement lessons learned. Develop and maintain people security incident response policies, plans and procedures. Support physical security activities where required, including site risk assessments and assurance reviews. Deliver people security engagement across suppliers and third-party organisations. Capture business requirements and support the commissioning and oversight of people security services. Develop, monitor and continuously improve People Security KPIs and reporting. Support and facilitate security governance meetings, working groups and stakeholder forums. Engage with relevant government security authorities, industry bodies and external partners to ensure alignment with best practice and national guidance. Essential Skills & Experience Active SC Clearance . Demonstrable experience delivering security improvements and change programmes. Strong stakeholder management with the ability to influence and negotiate security requirements. Excellent written communication skills, including policy and procedural documentation. Comfortable working independently and within multidisciplinary teams. Strong experience within People (Personnel) Security . Good understanding of UK Government personnel security and vetting frameworks. Extensive knowledge of personnel and physical security management principles. Experience developing, reviewing and maintaining security policies and processes. Experience conducting physical security surveys and risk assessments. Experience leading personnel and physical security investigations. Knowledge of government security standards and National Technical Authority guidance.

Senior Tax Associate Location: Bromsgrove • Competitive salary with regular reviews • 23 days annual leave plus bank holidays • Additional holiday entitlement with length of service • Enhanced employer pension contributions • Flexible working options to support work-life balance • Fully funded ATT/CTA study support and ongoing professional development • Health Cash Plan including online GP, mental health support, discounted gym membership and wellbeing benefits • Free on-site parking • Genuine career progression within a growing and ambitious firm • Regular company and team social events • A collaborative, supportive culture where your ideas and development matter Build a Career, Not Just a Job We're looking for an ambitious Senior Tax Associate who wants to work with a varied portfolio of clients, develop their advisory skills and play an important role within a growing and highly regarded tax team. This is a role where you'll have real responsibility from day one. You'll manage your own portfolio, work closely with experienced tax professionals, mentor junior colleagues and gain exposure to a wide variety of personal tax matters. Whether you're looking to strengthen your technical expertise, progress towards management or simply work in an environment where your contribution is recognised, you'll be supported every step of the way. This team values collaboration, quality and continuous learning, giving you the opportunity to develop professionally while maintaining an excellent work-life balance. The Role As a Senior Tax Associate, you'll take ownership of your own client portfolio, ensuring outstanding service while delivering high-quality compliance and advisory work. Your responsibilities will include : • Managing a portfolio of personal tax clients and ensuring all compliance deadlines are met. • Building trusted relationships with clients, providing proactive advice and clear communication throughout the tax cycle. • Preparing complex Self-Assessment tax returns and reviewing financial information with accuracy and attention to detail. • Identifying planning opportunities and assisting with tax advisory projects. • Liaising with internal departments, including Accounts and Payroll, to provide a seamless client experience. • Supporting and reviewing the work of junior team members while providing coaching and guidance. • Managing your workload effectively, balancing multiple deadlines and priorities. • Keeping up to date with UK tax legislation and contributing to the team's technical knowledge. About You You'll be someone who enjoys building relationships, solving problems and delivering an exceptional client experience. Ideally, you'll have: • At least two years' experience in a personal tax position. • Experience working with Owner Managed Businesses • ATT qualified and CTA qualified, or currently studying towards CTA. • Strong technical knowledge and a genuine passion for taxation. • Excellent communication skills with the ability to explain complex tax matters in a clear and practical way. • A proactive, organised and commercially minded approach. • Excellent attention to detail and pride in producing high-quality work. • The confidence to work independently while collaborating effectively within a team. • A positive attitude, ambition and the desire to continue developing your career. Why This Opportunity? This is an excellent opportunity for an experienced tax professional who wants to be challenged, recognised and rewarded. You'll be joining a business that genuinely invests in its people, encourages professional growth and provides the support needed to build a long-term and successful career. If you're ready to take the next step in your tax career then give me a call, Louisa (phone number removed)

Accounts Manager Client Manager Senior Accounts Manager Associate Director Accounts Director Axminster Competitive Salary (DOE) Full-Time Hybrid & Flexible Working Permanent Introduction Acorn by Synergie is recruiting on behalf of a highly respected Top 50 accountancy practice for an experienced Accounts Manager / Director to join their successful team in Axminster . This is a rare opportunity for an ambitious Accounts Manager seeking a genuine pathway to Director or an experienced Accounts Director looking for a fresh challenge within a growing, people-focused firm where career progression is actively supported. Working with a diverse portfolio of clients, you'll provide technical expertise, commercial advice, and leadership while playing a key role in the continued growth and success of the practice. Key Duties Manage and develop a varied portfolio of business clients. Build trusted, long-term client relationships by acting as a strategic adviser. Review and prepare statutory accounts for limited companies, partnerships, and sole traders. Prepare and review corporate and personal tax returns. Oversee VAT compliance and HMRC submissions. Support business start-ups, company incorporations, and HMRC registrations. Deliver proactive business and tax planning advice. Support audit and charity/not-for-profit assignments where required. Lead, mentor, and develop junior members of the team. Manage workflow, review work, and ensure deadlines are achieved. Support Directors and Partners with technical and advisory projects. Identify opportunities to strengthen client relationships and grow service offerings. Requirements ACA or ACCA qualified. Previous experience working at Accounts Manager level or above within an accountancy practice. Strong experience preparing and reviewing statutory accounts and tax returns. Experience managing your own client portfolio. Excellent leadership and people management skills. Strong commercial awareness with a proactive approach. Excellent communication and relationship-building skills. Audit and charity/not-for-profit experience is advantageous but not essential. Ambition to progress your career within a successful and growing practice. What We Offer Competitive salary dependent on experience. Clear progression towards Director and Partnership . Annual salary reviews. Hybrid and flexible working. 25 days' annual leave plus bank holidays. Enhanced employer pension contributions. Death in Service benefit (3x salary). Health and wellbeing scheme. Employee Assistance Programme. Holiday buy/sell scheme. Cycle to Work scheme. Private Medical Insurance options. Enhanced maternity and paternity pay. Supportive, collaborative culture with genuine long-term career opportunities. Interested? If you're looking for your next opportunity as an Accounts Manager , Client Manager , Senior Accounts Manager , Associate Director , or Accounts Director in Axminster , apply today with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.