Commercial Manager - Contracts Manager - Commercial Contracts Manager - North & Midlands Home Based - Hybrid- Energy Sector ( Candidate must live in the midlands or the north of the UK due to territory) Client Details Our client is a growing UK-based energy infrastructure business, delivering low-carbon heating and cooling solutions across residential and commercial developments. Operating a portfolio of energy centres and district energy networks, the business plays a key role in supporting the UK's energy transition. With continued expansion across the UK, they are strengthening their regional commercial capability. Description Commercial Manager to take ownership of a diverse portfolio of business-critical contracts across our northern region ( mainly Newcastle & Coventry covering midlands & northern clients) This is a highly visible role where you'll operate as the commercial lead across live contracts, ensuring performance, protecting revenue, managing risk, and driving value from complex agreements. You'll partner closely with operational, finance, legal, and business development teams, playing a key role in both pre-contract negotiations and post-contract management with a strong focus on commercial performance and contract optimisation. As a Commercial Manager you will need to understand commonalities and take contract and how it works and how output is. You will need to have strong negotiation skills as well as stakeholder management ability in advising on agreement as well as supplier relationships. You will need to interpret contract, interpret the risk and what that means for the business commercially What You'll Be Doing Commercial Management - Support Contract Ownership Support stakeholders with a portfolio of commercial contracts, ensuring they deliver against financial and operational expectations Lead on some negotiations and contract interpretation, ensuring key obligations and risks are clearly understood across the business Manage contract variations, amendments, and new agreements in line with business strategy Performance & Commercial Oversight Monitor and drive contract performance, ensuring all KPIs, SLAs, and commercial targets are met Analyse financial and operational data to identify risks, under performance, and commercial opportunities Deliver clear, insight-led reporting to senior stakeholders Commercial Strategy & Risk Management Act as the commercial advisor to operational teams on existing and future contracts Identify, manage, and mitigate commercial and contractual risk Develop strategies to maximise value, protect margin, and improve contract outcomes Stakeholder & Relationship Management Build strong relationships with: Senior internal stakeholders (operations, finance, legal, leadership) External clients and partners Act as a key interface between commercial, operational, and client teams Support and lead commercial negotiations with customers and partners Disputes & Resolution Lead on the resolution of contractual and commercial disputes Work collaboratively to reach commercially sound outcomes that protect the business Financial & Commercial Governance Support budgeting, forecasting, and financial planning across contracts Ensure strong cash collection performance on commercial agreements Maintain oversight of contract compliance from both a financial and regulatory perspective Profile We're keen to speak with commercial managers/ contract managers who bring strong real-world experience managing complex agreements across the full supplier range. Essential Experience Proven experience in commercial management or contract management roles (5+ years) Strong track record of managing live commercial contracts and driving performance Experience working in sectors such as public sector, utilities, infrastructure, energy, or built environment Confident handling complex contract structures (e.g. concessions, service agreements, long-term frameworks) Demonstrable experience of commercial negotiations and dispute resolution Skills & Capability Excellent commercial acumen with the ability to understand P&L impact Strong contract interpretation skills, able to translate legal language into business risk/opportunity Effective stakeholder management across multiple levels Data-driven mindset with the ability to analyse performance and identify improvements Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive salary ranging from 65,000 to 70,000 + Car + Bonus per annum. Comprehensive full benefits package. Opportunity to work in a leading organisation within the energy and natural resources industry. Engaging and supportive work environment in London. If you are ready to take on this challenging and rewarding role as a Commercial Manager (North), apply today to join a thriving team.
Aug 06, 2026
Full time
Commercial Manager - Contracts Manager - Commercial Contracts Manager - North & Midlands Home Based - Hybrid- Energy Sector ( Candidate must live in the midlands or the north of the UK due to territory) Client Details Our client is a growing UK-based energy infrastructure business, delivering low-carbon heating and cooling solutions across residential and commercial developments. Operating a portfolio of energy centres and district energy networks, the business plays a key role in supporting the UK's energy transition. With continued expansion across the UK, they are strengthening their regional commercial capability. Description Commercial Manager to take ownership of a diverse portfolio of business-critical contracts across our northern region ( mainly Newcastle & Coventry covering midlands & northern clients) This is a highly visible role where you'll operate as the commercial lead across live contracts, ensuring performance, protecting revenue, managing risk, and driving value from complex agreements. You'll partner closely with operational, finance, legal, and business development teams, playing a key role in both pre-contract negotiations and post-contract management with a strong focus on commercial performance and contract optimisation. As a Commercial Manager you will need to understand commonalities and take contract and how it works and how output is. You will need to have strong negotiation skills as well as stakeholder management ability in advising on agreement as well as supplier relationships. You will need to interpret contract, interpret the risk and what that means for the business commercially What You'll Be Doing Commercial Management - Support Contract Ownership Support stakeholders with a portfolio of commercial contracts, ensuring they deliver against financial and operational expectations Lead on some negotiations and contract interpretation, ensuring key obligations and risks are clearly understood across the business Manage contract variations, amendments, and new agreements in line with business strategy Performance & Commercial Oversight Monitor and drive contract performance, ensuring all KPIs, SLAs, and commercial targets are met Analyse financial and operational data to identify risks, under performance, and commercial opportunities Deliver clear, insight-led reporting to senior stakeholders Commercial Strategy & Risk Management Act as the commercial advisor to operational teams on existing and future contracts Identify, manage, and mitigate commercial and contractual risk Develop strategies to maximise value, protect margin, and improve contract outcomes Stakeholder & Relationship Management Build strong relationships with: Senior internal stakeholders (operations, finance, legal, leadership) External clients and partners Act as a key interface between commercial, operational, and client teams Support and lead commercial negotiations with customers and partners Disputes & Resolution Lead on the resolution of contractual and commercial disputes Work collaboratively to reach commercially sound outcomes that protect the business Financial & Commercial Governance Support budgeting, forecasting, and financial planning across contracts Ensure strong cash collection performance on commercial agreements Maintain oversight of contract compliance from both a financial and regulatory perspective Profile We're keen to speak with commercial managers/ contract managers who bring strong real-world experience managing complex agreements across the full supplier range. Essential Experience Proven experience in commercial management or contract management roles (5+ years) Strong track record of managing live commercial contracts and driving performance Experience working in sectors such as public sector, utilities, infrastructure, energy, or built environment Confident handling complex contract structures (e.g. concessions, service agreements, long-term frameworks) Demonstrable experience of commercial negotiations and dispute resolution Skills & Capability Excellent commercial acumen with the ability to understand P&L impact Strong contract interpretation skills, able to translate legal language into business risk/opportunity Effective stakeholder management across multiple levels Data-driven mindset with the ability to analyse performance and identify improvements Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive salary ranging from 65,000 to 70,000 + Car + Bonus per annum. Comprehensive full benefits package. Opportunity to work in a leading organisation within the energy and natural resources industry. Engaging and supportive work environment in London. If you are ready to take on this challenging and rewarding role as a Commercial Manager (North), apply today to join a thriving team.
Why this job matters This is a a Part Time PM shift only We're looking for peoiple who can work 20hrs or 25hrs in the evenings The Salary for 20hrs: £13,928.53 plus incentives and bonuses The Salary for 25hrs: £17,410.67 plus incentives and bonuses If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Aug 06, 2026
Full time
Why this job matters This is a a Part Time PM shift only We're looking for peoiple who can work 20hrs or 25hrs in the evenings The Salary for 20hrs: £13,928.53 plus incentives and bonuses The Salary for 25hrs: £17,410.67 plus incentives and bonuses If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
The Role The Change Manager is an individual contributor responsible for planning, coordinating, and overseeing the implementation of changes across client environments. This role ensures all changes are delivered in a controlled, compliant, and efficient manner, aligned to financial services regulations and operational best practice. As a hands-on practitioner, you will drive robust change governance, minimise risk, and support business continuity. You will act as a trusted advisor to both internal stakeholders and clients, ensuring transparency, control, and continuous improvement across all change activity. This role is pivotal in enabling Claranet to deliver secure, scalable, and compliant managed services, while maintaining high standards of customer experience and regulatory adherence. Key Responsibilities Lead the end-to-end change management lifecycle (planning, assessment, approval, implementation, and review) Coordinate and facilitate Change Advisory Board (CAB) meetings, ensuring appropriate governance and approvals Assess risks, impacts, and dependencies, prioritising changes based on business and regulatory requirements Ensure all changes are documented, communicated, and delivered in line with ITIL best practices Monitor change outcomes, including success rates, incidents, and post-implementation learnings Maintain a comprehensive view of all changes across client environments Act as an escalation point for change-related issues, ensuring timely resolution Work collaboratively with clients and internal teams to align changes with business needs and risk appetite Drive continuous improvement through process optimisation, automation, and best practice adoption Support incident and problem management by linking changes to root cause analysis and corrective actions Produce governance reporting, dashboards, and insights for stakeholders Ensure change activities meet financial services regulatory requirements (e.g. FCA, PRA, ISO, SOC) Support audits, compliance reviews, and risk assessments with accurate documentation and audit trails Contribute to service improvements, contract changes, and governance initiatives Provide informal mentoring and support to colleagues where required Skills and Attributes Flexible and creative, with the ability to take considered risks Quick to learn and adapt in a fast-paced environment Self-motivated with the ability to work independently under pressure Strong communication and stakeholder management skills Excellent problem-solving and decision-making capability Able to manage conflict in a constructive and professional manner Experience & Knowledge Essential: Proven experience in change management within IT, cloud, or managed services environments Strong understanding of ITIL change management processes Experience coordinating CAB meetings and managing approvals Knowledge of risk assessment, impact analysis, and governance frameworks Experience working within regulated environments (ideally financial services) Strong stakeholder engagement across technical and non-technical audiences Desirable: Experience with automation tools for change management Exposure to hybrid, cloud, and on-premise environments and understanding of incident and problem management processes Familiarity with Windows and Linux environments Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to support your future Private Healthcare: Comprehensive medical cover for peace of mind Discounted Gym Memberships: Supporting your wellbeing and fitness Wellbeing Support: 24/7 access to wellbeing resources and tools Annual Leave: 25 days rising to 27 with service, plus bank holidays and your birthday off Learning & Development: Ongoing opportunities to grow and progress your career What makes us unique is Team Claranet , our internal community supporting causes that matter to our people. We offer paid charity leave, support local initiatives, and run company-wide fundraising events. We are also proud founding members of TC4RE (Technology Community for Racial Equality), helping to build a more inclusive tech industry.
Aug 06, 2026
Full time
The Role The Change Manager is an individual contributor responsible for planning, coordinating, and overseeing the implementation of changes across client environments. This role ensures all changes are delivered in a controlled, compliant, and efficient manner, aligned to financial services regulations and operational best practice. As a hands-on practitioner, you will drive robust change governance, minimise risk, and support business continuity. You will act as a trusted advisor to both internal stakeholders and clients, ensuring transparency, control, and continuous improvement across all change activity. This role is pivotal in enabling Claranet to deliver secure, scalable, and compliant managed services, while maintaining high standards of customer experience and regulatory adherence. Key Responsibilities Lead the end-to-end change management lifecycle (planning, assessment, approval, implementation, and review) Coordinate and facilitate Change Advisory Board (CAB) meetings, ensuring appropriate governance and approvals Assess risks, impacts, and dependencies, prioritising changes based on business and regulatory requirements Ensure all changes are documented, communicated, and delivered in line with ITIL best practices Monitor change outcomes, including success rates, incidents, and post-implementation learnings Maintain a comprehensive view of all changes across client environments Act as an escalation point for change-related issues, ensuring timely resolution Work collaboratively with clients and internal teams to align changes with business needs and risk appetite Drive continuous improvement through process optimisation, automation, and best practice adoption Support incident and problem management by linking changes to root cause analysis and corrective actions Produce governance reporting, dashboards, and insights for stakeholders Ensure change activities meet financial services regulatory requirements (e.g. FCA, PRA, ISO, SOC) Support audits, compliance reviews, and risk assessments with accurate documentation and audit trails Contribute to service improvements, contract changes, and governance initiatives Provide informal mentoring and support to colleagues where required Skills and Attributes Flexible and creative, with the ability to take considered risks Quick to learn and adapt in a fast-paced environment Self-motivated with the ability to work independently under pressure Strong communication and stakeholder management skills Excellent problem-solving and decision-making capability Able to manage conflict in a constructive and professional manner Experience & Knowledge Essential: Proven experience in change management within IT, cloud, or managed services environments Strong understanding of ITIL change management processes Experience coordinating CAB meetings and managing approvals Knowledge of risk assessment, impact analysis, and governance frameworks Experience working within regulated environments (ideally financial services) Strong stakeholder engagement across technical and non-technical audiences Desirable: Experience with automation tools for change management Exposure to hybrid, cloud, and on-premise environments and understanding of incident and problem management processes Familiarity with Windows and Linux environments Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to support your future Private Healthcare: Comprehensive medical cover for peace of mind Discounted Gym Memberships: Supporting your wellbeing and fitness Wellbeing Support: 24/7 access to wellbeing resources and tools Annual Leave: 25 days rising to 27 with service, plus bank holidays and your birthday off Learning & Development: Ongoing opportunities to grow and progress your career What makes us unique is Team Claranet , our internal community supporting causes that matter to our people. We offer paid charity leave, support local initiatives, and run company-wide fundraising events. We are also proud founding members of TC4RE (Technology Community for Racial Equality), helping to build a more inclusive tech industry.
French Customer Services Advisor Milton Keynes (Office Based) Temporary to Permanent £15.14 per hour during temporary period £30,900 on permanent contract Hours: 8am-5pm or 9am-6pm, including every other weekend. Join a Global Luxury Fashion Brand Are you fluent in both French and English (mother tongue standard) and passionate about delivering an outstanding customer experience? We are recruiting on behalf of a prestigious international fashion brand renowned for its premium products, exceptional quality, and customer-first approach. As a French Customer Services Advisor , you will play a pivotal role in creating memorable experiences for customers across the globe, ensuring every interaction reflects the high standards and reputation of the brand. This is an exciting opportunity for a customer-focused individual who thrives in a fast-paced environment and takes pride in providing a seamless, personalised service. Whether supporting customers with a purchase, answering product enquiries, or resolving order issues, you'll be an ambassador for a world-class luxury brand. The Role As the first point of contact for our French and English-speaking customers, you'll be responsible for delivering a professional, efficient, and empathetic service across multiple channels. Key responsibilities include: Handling inbound calls, emails, and live chat enquiries from customers wishing to place orders or discuss existing purchases Providing expert guidance on products, promotions, exclusive offers, and seasonal campaigns Managing enquiries relating to deliveries, returns, exchanges, cancellations, and order tracking Resolving customer concerns with professionalism, care, and a solutions-focused approach Building rapport with customers and creating positive brand experiences with every interaction Ensuring service levels consistently reflect the premium standards expected of a luxury retail brand About You We're looking for someone who: Is fluent in both French and English (written and spoken, to mother tongue standard) Has excellent communication and interpersonal skills Is passionate about delivering exceptional customer service Remains calm, professional, and proactive in a busy environment Enjoys problem-solving and taking ownership of customer queries Previous customer service experience is advantageous, but not essential Temporary to Permanent Opportunity During the initial 3-month probationary period , you will be employed through Tate Recruitment on a weekly timesheet basis with weekly pay. Following successful completion of this period, you will transfer onto a permanent contract with no further probation, gaining access to the full employee benefits package from day one. The role is fully office-based during the temporary period. Once permanent, employees can apply for a hybrid working arrangement. Permanent Benefits Package £30,900 annual salary Opportunity to apply for hybrid working Overtime opportunities 28 days holiday including Bank Holidays, increasing with service Reward and recognition vouchers Generous 50% employee discount Cycle to Work Scheme Discounted gym membership Health Shield Cash Plan Life Assurance Modern, vibrant workplace with breakout areas, pool tables, table tennis, complimentary tea and coffee Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 06, 2026
Seasonal
French Customer Services Advisor Milton Keynes (Office Based) Temporary to Permanent £15.14 per hour during temporary period £30,900 on permanent contract Hours: 8am-5pm or 9am-6pm, including every other weekend. Join a Global Luxury Fashion Brand Are you fluent in both French and English (mother tongue standard) and passionate about delivering an outstanding customer experience? We are recruiting on behalf of a prestigious international fashion brand renowned for its premium products, exceptional quality, and customer-first approach. As a French Customer Services Advisor , you will play a pivotal role in creating memorable experiences for customers across the globe, ensuring every interaction reflects the high standards and reputation of the brand. This is an exciting opportunity for a customer-focused individual who thrives in a fast-paced environment and takes pride in providing a seamless, personalised service. Whether supporting customers with a purchase, answering product enquiries, or resolving order issues, you'll be an ambassador for a world-class luxury brand. The Role As the first point of contact for our French and English-speaking customers, you'll be responsible for delivering a professional, efficient, and empathetic service across multiple channels. Key responsibilities include: Handling inbound calls, emails, and live chat enquiries from customers wishing to place orders or discuss existing purchases Providing expert guidance on products, promotions, exclusive offers, and seasonal campaigns Managing enquiries relating to deliveries, returns, exchanges, cancellations, and order tracking Resolving customer concerns with professionalism, care, and a solutions-focused approach Building rapport with customers and creating positive brand experiences with every interaction Ensuring service levels consistently reflect the premium standards expected of a luxury retail brand About You We're looking for someone who: Is fluent in both French and English (written and spoken, to mother tongue standard) Has excellent communication and interpersonal skills Is passionate about delivering exceptional customer service Remains calm, professional, and proactive in a busy environment Enjoys problem-solving and taking ownership of customer queries Previous customer service experience is advantageous, but not essential Temporary to Permanent Opportunity During the initial 3-month probationary period , you will be employed through Tate Recruitment on a weekly timesheet basis with weekly pay. Following successful completion of this period, you will transfer onto a permanent contract with no further probation, gaining access to the full employee benefits package from day one. The role is fully office-based during the temporary period. Once permanent, employees can apply for a hybrid working arrangement. Permanent Benefits Package £30,900 annual salary Opportunity to apply for hybrid working Overtime opportunities 28 days holiday including Bank Holidays, increasing with service Reward and recognition vouchers Generous 50% employee discount Cycle to Work Scheme Discounted gym membership Health Shield Cash Plan Life Assurance Modern, vibrant workplace with breakout areas, pool tables, table tennis, complimentary tea and coffee Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 06, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Evening Customer Service Advisor Milton Keynes Temporary to Permanent Immediate Start 12.85 per hour + Evening Premium ( 15.42 per hour from 7pm to Midnight) Are you passionate about delivering exceptional customer service? Do you enjoy helping customers and being part of a fast-paced, supportive team environment? Tate Recruitment is currently recruiting for Evening Customer Service Advisors to join a leading customer experience centre based in Milton Keynes . This is an excellent opportunity to secure a long-term role with a highly successful organisation, offering a clear pathway to a permanent position and fantastic employee benefits. Working Hours Choose from one of the following shifts: 6:00pm - Midnight 3:00pm - Midnight Working either: Tuesday to Saturday , or Sunday to Thursday Pay Rate 12.85 per hour up to 7pm 15.42 per hour from 7pm to Midnight Start Date Monday 7th September Training Successful candidates must be available to attend a mandatory two-week training programme : Monday to Friday, 11:00am - 8:00pm Important: You must be able to commit to the full training period and have no holidays booked during your first six weeks of employment . The Role As a Customer Service Advisor, you will be the first point of contact for customers from around the world, providing outstanding support across multiple communication channels. Working within a busy and friendly customer experience team, you'll ensure every customer receives a professional and positive experience. Key responsibilities include: Handling inbound customer calls, emails and live chat enquiries Supporting customers who wish to place orders Assisting with queries relating to existing orders Advising customers on current promotions, offers and discounts Answering questions regarding deliveries, returns and cancellations Resolving customer complaints and enquiries efficiently Delivering a first-class customer experience every time About You We're looking for enthusiastic and articulate individuals who genuinely enjoy helping people. Ideally, you'll have: Previous customer service experience Excellent verbal and written communication skills A professional and friendly telephone manner Strong problem-solving skills Good IT and administration skills The ability to work effectively in a fast-paced environment Temporary to Permanent Opportunity For the first three months, you will be employed through Tate Recruitment on a weekly paid timesheet basis. Following successful completion of this period, you will move into a permanent role with the client, with no additional probation period required . Permanent Benefits From day one of your permanent contract, you'll enjoy: Hybrid working opportunities (following probation) Overtime available Monthly bonus opportunities 28 days holiday including Bank Holidays, increasing with service Employee reward vouchers 50% staff discount Cycle to Work Scheme Discounted gym membership Health Shield Cash Plan Life Assurance Modern breakout areas with pool tables and table tennis Free tea and coffee on site Apply Today If you're looking for a rewarding customer service role with excellent earning potential and long-term career prospects, we'd love to hear from you. Submit your CV today and a member of the Tate Recruitment team will be in touch to discuss the opportunity further. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 06, 2026
Seasonal
Evening Customer Service Advisor Milton Keynes Temporary to Permanent Immediate Start 12.85 per hour + Evening Premium ( 15.42 per hour from 7pm to Midnight) Are you passionate about delivering exceptional customer service? Do you enjoy helping customers and being part of a fast-paced, supportive team environment? Tate Recruitment is currently recruiting for Evening Customer Service Advisors to join a leading customer experience centre based in Milton Keynes . This is an excellent opportunity to secure a long-term role with a highly successful organisation, offering a clear pathway to a permanent position and fantastic employee benefits. Working Hours Choose from one of the following shifts: 6:00pm - Midnight 3:00pm - Midnight Working either: Tuesday to Saturday , or Sunday to Thursday Pay Rate 12.85 per hour up to 7pm 15.42 per hour from 7pm to Midnight Start Date Monday 7th September Training Successful candidates must be available to attend a mandatory two-week training programme : Monday to Friday, 11:00am - 8:00pm Important: You must be able to commit to the full training period and have no holidays booked during your first six weeks of employment . The Role As a Customer Service Advisor, you will be the first point of contact for customers from around the world, providing outstanding support across multiple communication channels. Working within a busy and friendly customer experience team, you'll ensure every customer receives a professional and positive experience. Key responsibilities include: Handling inbound customer calls, emails and live chat enquiries Supporting customers who wish to place orders Assisting with queries relating to existing orders Advising customers on current promotions, offers and discounts Answering questions regarding deliveries, returns and cancellations Resolving customer complaints and enquiries efficiently Delivering a first-class customer experience every time About You We're looking for enthusiastic and articulate individuals who genuinely enjoy helping people. Ideally, you'll have: Previous customer service experience Excellent verbal and written communication skills A professional and friendly telephone manner Strong problem-solving skills Good IT and administration skills The ability to work effectively in a fast-paced environment Temporary to Permanent Opportunity For the first three months, you will be employed through Tate Recruitment on a weekly paid timesheet basis. Following successful completion of this period, you will move into a permanent role with the client, with no additional probation period required . Permanent Benefits From day one of your permanent contract, you'll enjoy: Hybrid working opportunities (following probation) Overtime available Monthly bonus opportunities 28 days holiday including Bank Holidays, increasing with service Employee reward vouchers 50% staff discount Cycle to Work Scheme Discounted gym membership Health Shield Cash Plan Life Assurance Modern breakout areas with pool tables and table tennis Free tea and coffee on site Apply Today If you're looking for a rewarding customer service role with excellent earning potential and long-term career prospects, we'd love to hear from you. Submit your CV today and a member of the Tate Recruitment team will be in touch to discuss the opportunity further. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
We're looking for a Dutch Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Dutch and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Dutch and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave , enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Dutch and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent 's values in every customer interaction. What You'll Bring Fluent spoken and written Dutch and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with . If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you.
Aug 06, 2026
Full time
We're looking for a Dutch Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Dutch and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Dutch and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave , enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Dutch and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent 's values in every customer interaction. What You'll Bring Fluent spoken and written Dutch and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with . If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you.
About the Role We are seeking an experienced, motivated, and customer-focused Mortgage Advisor to join our growing team. In this role, you will guide clients through the entire mortgage journey - from initial enquiry to completion - ensuring they receive clear, compliant, and high-quality advice tailored to their needs. This is an excellent opportunity for advisers who are passionate about helping people secure the right mortgage and protection solutions while developing a strong career in financial services. Key Responsibilities Client Advice & Relationship Management Provide expert mortgage and protection advice tailored to each client's financial circumstances and goals. Conduct thorough fact-find assessments to understand client needs. Explain mortgage types, rates, protection products, and associated processes in a clear and accessible manner. Build long-term relationships with clients, estate agents, and other referral partners. Mortgage Process & Compliance Manage the full mortgage process - application, submission, and follow-through to completion. Ensure all recommendations follow regulatory requirements and internal compliance standards. Maintain accurate, up-to-date client records and documentation. Stay informed on current mortgage products, lending criteria, and market changes. Performance & Business Development Work proactively to convert leads into completed mortgage applications. Develop and maintain strong relationships with referral partners to maximise lead flow. Meet agreed performance targets for activity, compliance, and customer satisfaction. Identify additional opportunities for appropriate protection products and financial solutions. Skills & Experience Required CeMAP (or equivalent) qualification - essential . Proven experience as a Mortgage Advisor or Mortgage & Protection Advisor. Strong understanding of mortgage products, underwriting processes, and lender criteria. Excellent communication and rapport-building skills. Ability to work independently and manage a busy pipeline of clients. High level of professionalism, customer focus, and attention to detail. What We Offer Competitive commission structure and generous earning potential. High-quality, consistent lead sources. Full administrative and compliance support. Opportunities for progression, development, and additional qualifications. Office-based, Hybrid or self-employed models available depending on location and business structure. A supportive, collaborative working culture with strong operational backing. Ideal Candidate Profile We're looking for someone who is: Confident in giving regulated mortgage and protection advice. Highly driven, proactive, and thrives in a sales-through-service environment. Able to build trust quickly with clients and partners. Organised and capable of managing multiple cases at varying stages. Motivated for both customer outcomes and commercial success
Aug 06, 2026
Full time
About the Role We are seeking an experienced, motivated, and customer-focused Mortgage Advisor to join our growing team. In this role, you will guide clients through the entire mortgage journey - from initial enquiry to completion - ensuring they receive clear, compliant, and high-quality advice tailored to their needs. This is an excellent opportunity for advisers who are passionate about helping people secure the right mortgage and protection solutions while developing a strong career in financial services. Key Responsibilities Client Advice & Relationship Management Provide expert mortgage and protection advice tailored to each client's financial circumstances and goals. Conduct thorough fact-find assessments to understand client needs. Explain mortgage types, rates, protection products, and associated processes in a clear and accessible manner. Build long-term relationships with clients, estate agents, and other referral partners. Mortgage Process & Compliance Manage the full mortgage process - application, submission, and follow-through to completion. Ensure all recommendations follow regulatory requirements and internal compliance standards. Maintain accurate, up-to-date client records and documentation. Stay informed on current mortgage products, lending criteria, and market changes. Performance & Business Development Work proactively to convert leads into completed mortgage applications. Develop and maintain strong relationships with referral partners to maximise lead flow. Meet agreed performance targets for activity, compliance, and customer satisfaction. Identify additional opportunities for appropriate protection products and financial solutions. Skills & Experience Required CeMAP (or equivalent) qualification - essential . Proven experience as a Mortgage Advisor or Mortgage & Protection Advisor. Strong understanding of mortgage products, underwriting processes, and lender criteria. Excellent communication and rapport-building skills. Ability to work independently and manage a busy pipeline of clients. High level of professionalism, customer focus, and attention to detail. What We Offer Competitive commission structure and generous earning potential. High-quality, consistent lead sources. Full administrative and compliance support. Opportunities for progression, development, and additional qualifications. Office-based, Hybrid or self-employed models available depending on location and business structure. A supportive, collaborative working culture with strong operational backing. Ideal Candidate Profile We're looking for someone who is: Confident in giving regulated mortgage and protection advice. Highly driven, proactive, and thrives in a sales-through-service environment. Able to build trust quickly with clients and partners. Organised and capable of managing multiple cases at varying stages. Motivated for both customer outcomes and commercial success
Customer Service Advisor Location: Newton Abbot (Office-based) Pay: £12.83 per hour Hours: 37.5 hours per week, 9am to 5:30pm We are currently recruiting for Customer Service Advisors to join a busy and supportive team on a temporary basis, for our client in Newton Abbot. While these roles are initially temporary, there may be opportunities for longer-term positions for the right candidates. This is a fantastic opportunity for individuals with customer service experience who enjoy helping people, solving problems, and delivering a high standard of support across multiple channels. About the Role As a Customer Service Advisor, you will be the first point of contact for customers and business partners, providing support via email and live chat, as well as social channels. You will play a key role in delivering a professional, friendly, and efficient service, ensuring every interaction reflects the brand positively. Your responsibilities will include handling customer queries such as delivery issues, parcel tracking, returns, and general account support. You will take ownership of customer cases, working them through to resolution while maintaining clear and timely communication throughout. You will also handle complaints with empathy and professionalism, working within established processes and collaborating with senior team members when needed. Building strong customer relationships and ensuring a positive experience will be at the heart of everything you do. What We re Looking For We re looking for individuals who are confident communicators with a genuine passion for customer service. You should have previous experience in a customer-facing role and be comfortable working across digital communication channels. Key skills and attributes include: Strong written and verbal communication skills A professional and approachable manner Good problem-solving ability and attention to detail Ability to manage your own workload and work independently A positive, reliable, and self-motivated attitude Comfortable using computer systems and learning new tools Prior experience working with social media or live chat support is advantageous, as is the ability to speak an additional language (Spanish, Italian, German or French). Working Pattern & Pay Training Period: 2 weeks of in-office training, Monday to Friday 9am to 5:30pm Post-Training Schedule: Working days will follow a rota of 5 days out of 7, which will include one weekend day Hours: 37.5 hours per week, 9am to 5:30pm with a 1 hour unpaid lunch Pay rate: £12.83 per hour, which is equivalent to an annual salary of £25,032.35 Location & Environment This is an office-based role in Newton Abbot. There is plenty of on-site parking available but it is on a first-come, first-served basis. You ll be joining a collaborative and welcoming team environment where support and development are a top priority. This is an excellent opportunity to join a truly fantastic team and brand. If this sounds like the role for you, and you d love to see what you can bring to the team, click apply and we will contact you to discuss further.
Aug 06, 2026
Seasonal
Customer Service Advisor Location: Newton Abbot (Office-based) Pay: £12.83 per hour Hours: 37.5 hours per week, 9am to 5:30pm We are currently recruiting for Customer Service Advisors to join a busy and supportive team on a temporary basis, for our client in Newton Abbot. While these roles are initially temporary, there may be opportunities for longer-term positions for the right candidates. This is a fantastic opportunity for individuals with customer service experience who enjoy helping people, solving problems, and delivering a high standard of support across multiple channels. About the Role As a Customer Service Advisor, you will be the first point of contact for customers and business partners, providing support via email and live chat, as well as social channels. You will play a key role in delivering a professional, friendly, and efficient service, ensuring every interaction reflects the brand positively. Your responsibilities will include handling customer queries such as delivery issues, parcel tracking, returns, and general account support. You will take ownership of customer cases, working them through to resolution while maintaining clear and timely communication throughout. You will also handle complaints with empathy and professionalism, working within established processes and collaborating with senior team members when needed. Building strong customer relationships and ensuring a positive experience will be at the heart of everything you do. What We re Looking For We re looking for individuals who are confident communicators with a genuine passion for customer service. You should have previous experience in a customer-facing role and be comfortable working across digital communication channels. Key skills and attributes include: Strong written and verbal communication skills A professional and approachable manner Good problem-solving ability and attention to detail Ability to manage your own workload and work independently A positive, reliable, and self-motivated attitude Comfortable using computer systems and learning new tools Prior experience working with social media or live chat support is advantageous, as is the ability to speak an additional language (Spanish, Italian, German or French). Working Pattern & Pay Training Period: 2 weeks of in-office training, Monday to Friday 9am to 5:30pm Post-Training Schedule: Working days will follow a rota of 5 days out of 7, which will include one weekend day Hours: 37.5 hours per week, 9am to 5:30pm with a 1 hour unpaid lunch Pay rate: £12.83 per hour, which is equivalent to an annual salary of £25,032.35 Location & Environment This is an office-based role in Newton Abbot. There is plenty of on-site parking available but it is on a first-come, first-served basis. You ll be joining a collaborative and welcoming team environment where support and development are a top priority. This is an excellent opportunity to join a truly fantastic team and brand. If this sounds like the role for you, and you d love to see what you can bring to the team, click apply and we will contact you to discuss further.
Customer Service Advisors Based in Hertfordshire Temp rolling contract 17-18per hour based on experience Details on the role: Initial 6 month contract 37 hours per week Office based 17-18per hour ( based on experience) You'll be the first point of contact for customers and a vital part of the Property and Housing Services team. You'll provide friendly, efficient administrative support across all service areas, helping our teams deliver the best possible experience to residents and colleagues alike. From diagnosing and logging repairs over the phone to resolving a wide range of housing and property enquiries, you'll play a key role in ensuring that every request is handled promptly and with care. This is your chance to join a collaborative team that's committed to excellent customer service and putting people first. SOCIAL HOUSING EXPERIENCE IS ESSENTIAL FOR THIS ROLE
Aug 06, 2026
Contractor
Customer Service Advisors Based in Hertfordshire Temp rolling contract 17-18per hour based on experience Details on the role: Initial 6 month contract 37 hours per week Office based 17-18per hour ( based on experience) You'll be the first point of contact for customers and a vital part of the Property and Housing Services team. You'll provide friendly, efficient administrative support across all service areas, helping our teams deliver the best possible experience to residents and colleagues alike. From diagnosing and logging repairs over the phone to resolving a wide range of housing and property enquiries, you'll play a key role in ensuring that every request is handled promptly and with care. This is your chance to join a collaborative team that's committed to excellent customer service and putting people first. SOCIAL HOUSING EXPERIENCE IS ESSENTIAL FOR THIS ROLE
Ref: RVR Location: Camden NW1 Hours: Monday to Friday 8am-5pm Pay: £16.48ph paid weekly PAYE or £20.00ph paid weekly via umbrella Duration: Ongoing Contract Job Purpose and Background The postholder would be responsible for the day to day operations and management of facilities within Arlington. Arlington is the largest mixed use homeless hostel in the UK and the flagship support services for One Housing. Alongside its 95 supported homes for former rough sleepers it has 44 low-rent independent studio flats, social enterprises and commercial businesses in a mixed vibrant environment all under one roof, where our customers can be motivated to get on the right track and find a way to independence. Arlington is also the central office for Care and Support. The facilities coordinator helps our staff to get as much as they can out of their facility, assisting them in meeting their business objectives. The aim is to help the customer to function effectively on a day-to-day basis, and to provide a safe, efficient and comfortable living and working environment for customers and staff. As well as the building itself, facilities management is also concerned with support services including, security of the building, cleaning and health and safety and environmental regulations. All these services have a direct impact on the daily lives of the residents and staff within Arlington. Principle Outputs & Responsibilities Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property s Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved. Negotiate new contracts with providers as appropriate Oversee the Health & Safety - Work Station Assessments within Arlington. Responsible for the security and key holding of office buildings. Assist in maintaining video security - Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices Implement security procedures regarding building, contents, and staff. Oversee contract security in conjunction with Security Company out of hours call out. Ensure that all tasks are log via the service now system, send reports when required on a monthly basis s. Arrange for office repairs and maintenance to be carried out to appropriate standard and regular Essential Knowledge, Skills and Experience Experience of working within the Housing or Facilities management sector. Educated to GCSE level or equivalent Good working knowledge of Microsoft Word, Excel and Outlook Good inter-personal skills The ability to coordinate and direct repair and cleaning teams Health and Safety awareness
Aug 06, 2026
Contractor
Ref: RVR Location: Camden NW1 Hours: Monday to Friday 8am-5pm Pay: £16.48ph paid weekly PAYE or £20.00ph paid weekly via umbrella Duration: Ongoing Contract Job Purpose and Background The postholder would be responsible for the day to day operations and management of facilities within Arlington. Arlington is the largest mixed use homeless hostel in the UK and the flagship support services for One Housing. Alongside its 95 supported homes for former rough sleepers it has 44 low-rent independent studio flats, social enterprises and commercial businesses in a mixed vibrant environment all under one roof, where our customers can be motivated to get on the right track and find a way to independence. Arlington is also the central office for Care and Support. The facilities coordinator helps our staff to get as much as they can out of their facility, assisting them in meeting their business objectives. The aim is to help the customer to function effectively on a day-to-day basis, and to provide a safe, efficient and comfortable living and working environment for customers and staff. As well as the building itself, facilities management is also concerned with support services including, security of the building, cleaning and health and safety and environmental regulations. All these services have a direct impact on the daily lives of the residents and staff within Arlington. Principle Outputs & Responsibilities Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property s Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved. Negotiate new contracts with providers as appropriate Oversee the Health & Safety - Work Station Assessments within Arlington. Responsible for the security and key holding of office buildings. Assist in maintaining video security - Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices Implement security procedures regarding building, contents, and staff. Oversee contract security in conjunction with Security Company out of hours call out. Ensure that all tasks are log via the service now system, send reports when required on a monthly basis s. Arrange for office repairs and maintenance to be carried out to appropriate standard and regular Essential Knowledge, Skills and Experience Experience of working within the Housing or Facilities management sector. Educated to GCSE level or equivalent Good working knowledge of Microsoft Word, Excel and Outlook Good inter-personal skills The ability to coordinate and direct repair and cleaning teams Health and Safety awareness
We are recruiting for a fantastic client of ours who are looking for a proactive and customer focused Parts Advisor to support their service team and customers with accurate parts identification, ordering, and inventory management. You'll help ensure technicians have the right components on time while delivering excellent service at the counter, over the phone, and via email. Key Responsibilities Assist customers and technicians in selecting and sourcing the correct parts Process orders, quotes, returns, and warranty claims Maintain stock levels and keep the parts department organised Communicate with suppliers to track and order parts Use catalogues and digital systems to research and identify components What We?re Looking For Strong customer service and communication skills Good technical understanding of vehicles/equipment Organised, detail?driven, and able to multitask Previous parts or service experience is an advantage Ref: S09 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Aug 06, 2026
Full time
We are recruiting for a fantastic client of ours who are looking for a proactive and customer focused Parts Advisor to support their service team and customers with accurate parts identification, ordering, and inventory management. You'll help ensure technicians have the right components on time while delivering excellent service at the counter, over the phone, and via email. Key Responsibilities Assist customers and technicians in selecting and sourcing the correct parts Process orders, quotes, returns, and warranty claims Maintain stock levels and keep the parts department organised Communicate with suppliers to track and order parts Use catalogues and digital systems to research and identify components What We?re Looking For Strong customer service and communication skills Good technical understanding of vehicles/equipment Organised, detail?driven, and able to multitask Previous parts or service experience is an advantage Ref: S09 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Service Advisor Franchised Motor Dealership - Bournemouth Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department based at their site in Bournemouth. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Salary: Basic up to 31,018 OTE: 40,000+ Monday to Friday 8.00am - 6.00pm with an hour lunch 1 in 4 Saturdays 9.00am - 1.00pm What they can offer: Drive a great deal with discounts on new and used cars, plus servicing offers Company pension scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. If you're looking for a new challenge, apply today with an up to date CV and we can get started. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Aug 06, 2026
Full time
Service Advisor Franchised Motor Dealership - Bournemouth Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department based at their site in Bournemouth. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Salary: Basic up to 31,018 OTE: 40,000+ Monday to Friday 8.00am - 6.00pm with an hour lunch 1 in 4 Saturdays 9.00am - 1.00pm What they can offer: Drive a great deal with discounts on new and used cars, plus servicing offers Company pension scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. If you're looking for a new challenge, apply today with an up to date CV and we can get started. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Customer Service Advisor Temporary to Permanent Location: Wrangaton, TQ10 gap personnel are recruiting for enthusiastic and customer-focused Customer Service Advisors to join a growing Contact Centre team. If you enjoy helping people, solving problems, and delivering excellent customer service, this could be the perfect opportunity for you. The Role As a Customer Service Advisor, you'll play a key role in supporting the smooth running of a busy contact centre. You'll communicate with customers by telephone and email, assisting with enquiries, processing orders, resolving issues, and delivering an exceptional customer experience. As the business continues to grow, you'll have the opportunity to develop your skills while supporting a diverse customer base. Important Information Successful applicants must be available to attend mandatory training from 10th to 12th August . Please ensure you are available on these dates before applying. Key Responsibilities Handle inbound customer enquiries via telephone and email. Make outbound calls to both businesses and consumers. Process customer orders accurately and efficiently. Provide information on products, services, and specifications. Explain customer processes, including returns and order queries. Escalate complex enquiries to senior team members where appropriate. Update and maintain customer records and databases accurately. Complete a variety of administrative tasks to support the team. Manage customer accounts, from quotations through to payment chasing. Deliver an exceptional customer experience with every interaction. What We're Looking For Excellent verbal and written communication skills. A calm and professional approach under pressure. A genuine passion for delivering outstanding customer service. Good IT skills, including Microsoft Office. Strong organisational skills with the ability to prioritise workload. Excellent attention to detail. A positive attitude and willingness to learn. Shift Pattern & Pay Shifts between 8:00am and 6:00pm , working 5 days out of 7 . £12.87 per hour Apply Today If you're looking to join a supportive team where you can develop your customer service career, we'd love to hear from you. Apply today with your up-to-date CV. gap personnel is acting as an employment business in relation to this vacancy.
Aug 06, 2026
Full time
Customer Service Advisor Temporary to Permanent Location: Wrangaton, TQ10 gap personnel are recruiting for enthusiastic and customer-focused Customer Service Advisors to join a growing Contact Centre team. If you enjoy helping people, solving problems, and delivering excellent customer service, this could be the perfect opportunity for you. The Role As a Customer Service Advisor, you'll play a key role in supporting the smooth running of a busy contact centre. You'll communicate with customers by telephone and email, assisting with enquiries, processing orders, resolving issues, and delivering an exceptional customer experience. As the business continues to grow, you'll have the opportunity to develop your skills while supporting a diverse customer base. Important Information Successful applicants must be available to attend mandatory training from 10th to 12th August . Please ensure you are available on these dates before applying. Key Responsibilities Handle inbound customer enquiries via telephone and email. Make outbound calls to both businesses and consumers. Process customer orders accurately and efficiently. Provide information on products, services, and specifications. Explain customer processes, including returns and order queries. Escalate complex enquiries to senior team members where appropriate. Update and maintain customer records and databases accurately. Complete a variety of administrative tasks to support the team. Manage customer accounts, from quotations through to payment chasing. Deliver an exceptional customer experience with every interaction. What We're Looking For Excellent verbal and written communication skills. A calm and professional approach under pressure. A genuine passion for delivering outstanding customer service. Good IT skills, including Microsoft Office. Strong organisational skills with the ability to prioritise workload. Excellent attention to detail. A positive attitude and willingness to learn. Shift Pattern & Pay Shifts between 8:00am and 6:00pm , working 5 days out of 7 . £12.87 per hour Apply Today If you're looking to join a supportive team where you can develop your customer service career, we'd love to hear from you. Apply today with your up-to-date CV. gap personnel is acting as an employment business in relation to this vacancy.
We are seeking a highly motivated and experienced Sales & Service Advisor to join our client's team in Cardiff. This role offers a fantastic opportunity to work within a leading UK manufacturer, retailer, and reseller of trailers and towing products. The successful individual will become an integral part of a friendly and professional team, delivering exceptional customer service and driving sales performance. Benefits of the Sales & Service Advisor: Salary of 26,208 per annum Performance-based sales bonus up to 560 per month Optional overtime paid at standard rate 32 days holiday including bank holidays Full training provided Workplace pension scheme Opportunity to work with a prominent name in the trailer and towing industry No weekend work, with a standard 37.5-hour week (Monday to Friday, 9:00am-5:00pm) Duties of the Sales & Service Advisor: Promote and sell trailers, parts, and towing accessories face-to-face and over the telephone Serve customers efficiently at the trade counter, on-site or remotely Provide expert advice on trailers, services, and towing accessories Manage trailer hire and towbar fitting orders, updating the schedule accordingly Coordinate with the workshop team to ensure smooth operations Manage stock ordering, shelving, and presentation to maximise customer interest Maintain displays to ensure they are attractive and up-to-date Assist with small trailer assembly and servicing of hire fleet, when required Build and strengthen customer relationships to encourage repeat business and sales growth Requirements of the Sales & Service Advisor: Live within reasonable commuting distance of Cardiff Hold a UK driving licence with minimal points Prior experience in a customer service role within the automotive sector is advantageous Mechanical knowledge or experience with trailer/towbar fitting is desirable but not essential Strong organisational skills and a methodical approach to workload Excellent communication skills and a customer-focused attitude Ability to work well within a team and contribute to sales targets as the Sales & Service Advisor Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff, today to discover more about this fantastic Sales & Service Advisor opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Aug 06, 2026
Full time
We are seeking a highly motivated and experienced Sales & Service Advisor to join our client's team in Cardiff. This role offers a fantastic opportunity to work within a leading UK manufacturer, retailer, and reseller of trailers and towing products. The successful individual will become an integral part of a friendly and professional team, delivering exceptional customer service and driving sales performance. Benefits of the Sales & Service Advisor: Salary of 26,208 per annum Performance-based sales bonus up to 560 per month Optional overtime paid at standard rate 32 days holiday including bank holidays Full training provided Workplace pension scheme Opportunity to work with a prominent name in the trailer and towing industry No weekend work, with a standard 37.5-hour week (Monday to Friday, 9:00am-5:00pm) Duties of the Sales & Service Advisor: Promote and sell trailers, parts, and towing accessories face-to-face and over the telephone Serve customers efficiently at the trade counter, on-site or remotely Provide expert advice on trailers, services, and towing accessories Manage trailer hire and towbar fitting orders, updating the schedule accordingly Coordinate with the workshop team to ensure smooth operations Manage stock ordering, shelving, and presentation to maximise customer interest Maintain displays to ensure they are attractive and up-to-date Assist with small trailer assembly and servicing of hire fleet, when required Build and strengthen customer relationships to encourage repeat business and sales growth Requirements of the Sales & Service Advisor: Live within reasonable commuting distance of Cardiff Hold a UK driving licence with minimal points Prior experience in a customer service role within the automotive sector is advantageous Mechanical knowledge or experience with trailer/towbar fitting is desirable but not essential Strong organisational skills and a methodical approach to workload Excellent communication skills and a customer-focused attitude Ability to work well within a team and contribute to sales targets as the Sales & Service Advisor Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff, today to discover more about this fantastic Sales & Service Advisor opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Risk & Assurance Manager Salary: region of 56,000 depending on experience, plus car/allowance, bonus and other Veolia benefits Location: Hybrid role with travel to sites nationally When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Company Car or car cash allowance Bonus Scheme (up to 22.5%) Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & reward What you'll be doing: Establish a strategic vision for the Landfill, Energy Recovery Facility (ERF), Agricultural Services, and Construction sectors within the Treatment business. Developing and enhancing the R&A team's capabilities to effectively support daily operations and guide the business toward achieving an Active Risk Culture. Leading the effective planning, support, and continuous improvement of both planned maintenance outages and construction projects. Involvement in the broader R&A improvement programme, where the team is responsible for developing and spearheading the implementation of initiatives. Conduct trend analysis and identify key risk areas across the Landfill, ERF, Agricultural Services, and Construction sectors, focusing specifically on the Technical and Construction aspects of the business. Drive consistency and implement improvements. What we're looking for: Experience in a Safety Advisor Role, ideally in waste management, construction and maintenance NEBOSH General Certificate. Or equivalent Auditing experience. The ability to influence key stakeholders on site. Someone motivated to be actively part of the improvement programme and implementation of this within operational sites An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Aug 06, 2026
Full time
Risk & Assurance Manager Salary: region of 56,000 depending on experience, plus car/allowance, bonus and other Veolia benefits Location: Hybrid role with travel to sites nationally When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Company Car or car cash allowance Bonus Scheme (up to 22.5%) Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & reward What you'll be doing: Establish a strategic vision for the Landfill, Energy Recovery Facility (ERF), Agricultural Services, and Construction sectors within the Treatment business. Developing and enhancing the R&A team's capabilities to effectively support daily operations and guide the business toward achieving an Active Risk Culture. Leading the effective planning, support, and continuous improvement of both planned maintenance outages and construction projects. Involvement in the broader R&A improvement programme, where the team is responsible for developing and spearheading the implementation of initiatives. Conduct trend analysis and identify key risk areas across the Landfill, ERF, Agricultural Services, and Construction sectors, focusing specifically on the Technical and Construction aspects of the business. Drive consistency and implement improvements. What we're looking for: Experience in a Safety Advisor Role, ideally in waste management, construction and maintenance NEBOSH General Certificate. Or equivalent Auditing experience. The ability to influence key stakeholders on site. Someone motivated to be actively part of the improvement programme and implementation of this within operational sites An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Role: Customer Service Advisor Location: Dorking Salary: £30k-£33k Experienced in Customer Service? Looking for a new challenge in an industry with progression opportunities? Let s talk We are seeking an experienced Customer Service Advisor to join a prestige expanding accident repair centre in Dorking as a Bodyshop Service Advisor. With opportunities to enhance your skillset, develop your manufacturer understandings, create a pathway for your progression and enhance your earnings. What you ll be doing? You will be carrying out duties such as; Customer updates, Liaising with internal departments, managing fleet allocation etc. What s more, you will be the face of the business so will be setting the standards with manufacturer guidelines. You might be wondering what skills you need? You will need a background of Customer Service or Motor Trade Service/ Bodyshop Advisor role. Experience using Autoflow is desirable, but not essential What s in it for you? Internal and external training provided with prestige brands. Competitive salary from £30k-£33k Mon-Fri hours 45 hours, You will get 25 days Holiday plus bank holidays. What s next? Call or WhatsApp Josh Yeoman on phone number removed or find me on LinkedIn and drop me a message Alternatively click apply now. don t worry if your CV isn t up to date, just send what you have. You will get a response within 5 days!
Aug 06, 2026
Full time
Role: Customer Service Advisor Location: Dorking Salary: £30k-£33k Experienced in Customer Service? Looking for a new challenge in an industry with progression opportunities? Let s talk We are seeking an experienced Customer Service Advisor to join a prestige expanding accident repair centre in Dorking as a Bodyshop Service Advisor. With opportunities to enhance your skillset, develop your manufacturer understandings, create a pathway for your progression and enhance your earnings. What you ll be doing? You will be carrying out duties such as; Customer updates, Liaising with internal departments, managing fleet allocation etc. What s more, you will be the face of the business so will be setting the standards with manufacturer guidelines. You might be wondering what skills you need? You will need a background of Customer Service or Motor Trade Service/ Bodyshop Advisor role. Experience using Autoflow is desirable, but not essential What s in it for you? Internal and external training provided with prestige brands. Competitive salary from £30k-£33k Mon-Fri hours 45 hours, You will get 25 days Holiday plus bank holidays. What s next? Call or WhatsApp Josh Yeoman on phone number removed or find me on LinkedIn and drop me a message Alternatively click apply now. don t worry if your CV isn t up to date, just send what you have. You will get a response within 5 days!
SAP Payroll & Time Advisor Location: Broughton, North Wales (Hybrid Working - 4 Days Onsite) Contract: 6 Months (Potential Extension) Hours: 35 Hours Per Week (4.5-Day Working Week) Pay Rate: 17.24 per hour PAYE / 23.07 per hour Umbrella Security Clearance: BPSS Required Are you an experienced payroll professional looking to join a world-class organisation at the forefront of innovation? Guidant Global is recruiting for a SAP Payroll & Time Advisor to support a leading aerospace organisation based in Broughton. This is an excellent opportunity to join a highly collaborative HR and Reward Operations team, where you'll play a key role in delivering accurate payroll services and exceptional support to employees across the UK . About the Role As a SAP Payroll & Time Advisor, you'll be responsible for processing a wide range of payroll, time management and HR administration activities, ensuring accuracy, compliance and outstanding customer service at every stage. Working within a fast-paced environment, you'll support colleagues and stakeholders with payroll-related queries, manage key administrative processes and contribute to the smooth running of payroll operations from start to finish. What You'll Be Doing Payroll Administration Process payroll-related transactions including: Detached Duty, Standby and On Call payments One-time payments Memberships, loans and PASS scheme transactions Working Party Subsistence claims P45s and New Starter Declarations Settlement Agreements Court Orders Time Management Administration Process employee time-related activities including: Overtime submissions Shift pattern changes Sickness records Phased Return to Work arrangements Time Savings Accounts and Salary Offset activities HR Operations Support Manage a variety of HR administration tasks, including: Employment references and solicitor correspondence First-line support for flexible benefits queries Administration and support of the e-pay system Mail merge communications and departmental correspondence Liaison with the external e-payslip provider Customer Support Provide professional and customer-focused support via telephone and ticketing systems. Assist internal stakeholders with payroll and HR-related queries. Ensure Service Level Agreements are consistently achieved. What We're Looking For We're interested in hearing from candidates who can demonstrate: Previous experience within a payroll environment. Strong payroll data processing and query handling experience. Knowledge of PAYE, SSP, SMP, SPP, pensions, student loans and other payroll deductions. Experience using computerised payroll systems, ideally SAP. A background working in a busy administrative or office environment. Excellent customer service skills, both written and verbal. Strong organisational and planning skills. Confidence working independently and managing competing priorities. Proficiency using Google Workspace applications. Personal Attributes You'll thrive in this role if you are: Customer-focused and results-driven. A proactive problem-solver with a logical approach. A collaborative team player who supports colleagues. Self-motivated and able to work with minimal supervision. Adaptable, organised and resilient under pressure. Passionate about continuous improvement and delivering high-quality service. What's in It for You? Competitive hourly rates: 17.24 PAYE 23.07 Umbrella Hybrid working model with four days onsite. Opportunity to gain experience within a globally recognised organisation. Potential contract extension beyond the initial six-month term. Structured onboarding and support from an experienced HR team. Valuable exposure to payroll, HR operations and reward processes within a complex business environment. Why Apply? This role offers the chance to develop your payroll and HR administration expertise within a supportive and collaborative environment. You'll work alongside experienced professionals, contribute to critical business operations and gain valuable experience with industry-leading systems and processes. If you're organised, customer-focused and passionate about delivering accurate payroll services, we'd love to hear from you. Apply today and take the next step in your payroll career with Guidant Global. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 06, 2026
Contractor
SAP Payroll & Time Advisor Location: Broughton, North Wales (Hybrid Working - 4 Days Onsite) Contract: 6 Months (Potential Extension) Hours: 35 Hours Per Week (4.5-Day Working Week) Pay Rate: 17.24 per hour PAYE / 23.07 per hour Umbrella Security Clearance: BPSS Required Are you an experienced payroll professional looking to join a world-class organisation at the forefront of innovation? Guidant Global is recruiting for a SAP Payroll & Time Advisor to support a leading aerospace organisation based in Broughton. This is an excellent opportunity to join a highly collaborative HR and Reward Operations team, where you'll play a key role in delivering accurate payroll services and exceptional support to employees across the UK . About the Role As a SAP Payroll & Time Advisor, you'll be responsible for processing a wide range of payroll, time management and HR administration activities, ensuring accuracy, compliance and outstanding customer service at every stage. Working within a fast-paced environment, you'll support colleagues and stakeholders with payroll-related queries, manage key administrative processes and contribute to the smooth running of payroll operations from start to finish. What You'll Be Doing Payroll Administration Process payroll-related transactions including: Detached Duty, Standby and On Call payments One-time payments Memberships, loans and PASS scheme transactions Working Party Subsistence claims P45s and New Starter Declarations Settlement Agreements Court Orders Time Management Administration Process employee time-related activities including: Overtime submissions Shift pattern changes Sickness records Phased Return to Work arrangements Time Savings Accounts and Salary Offset activities HR Operations Support Manage a variety of HR administration tasks, including: Employment references and solicitor correspondence First-line support for flexible benefits queries Administration and support of the e-pay system Mail merge communications and departmental correspondence Liaison with the external e-payslip provider Customer Support Provide professional and customer-focused support via telephone and ticketing systems. Assist internal stakeholders with payroll and HR-related queries. Ensure Service Level Agreements are consistently achieved. What We're Looking For We're interested in hearing from candidates who can demonstrate: Previous experience within a payroll environment. Strong payroll data processing and query handling experience. Knowledge of PAYE, SSP, SMP, SPP, pensions, student loans and other payroll deductions. Experience using computerised payroll systems, ideally SAP. A background working in a busy administrative or office environment. Excellent customer service skills, both written and verbal. Strong organisational and planning skills. Confidence working independently and managing competing priorities. Proficiency using Google Workspace applications. Personal Attributes You'll thrive in this role if you are: Customer-focused and results-driven. A proactive problem-solver with a logical approach. A collaborative team player who supports colleagues. Self-motivated and able to work with minimal supervision. Adaptable, organised and resilient under pressure. Passionate about continuous improvement and delivering high-quality service. What's in It for You? Competitive hourly rates: 17.24 PAYE 23.07 Umbrella Hybrid working model with four days onsite. Opportunity to gain experience within a globally recognised organisation. Potential contract extension beyond the initial six-month term. Structured onboarding and support from an experienced HR team. Valuable exposure to payroll, HR operations and reward processes within a complex business environment. Why Apply? This role offers the chance to develop your payroll and HR administration expertise within a supportive and collaborative environment. You'll work alongside experienced professionals, contribute to critical business operations and gain valuable experience with industry-leading systems and processes. If you're organised, customer-focused and passionate about delivering accurate payroll services, we'd love to hear from you. Apply today and take the next step in your payroll career with Guidant Global. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Private Client Manager Luxury Retail Central London Highly Competitive Salary Build relationships. Curate experiences. Sell the exceptional. Not every luxury retail role is about managing a sales floor. Some are about opening doors that others can't. We're exclusively partnering with one of the world's most prestigious luxury fashion houses to appoint a Private Client Manager for one of its flagship London boutiques. This is a rare opportunity to take ownership of the boutique's private client strategy, developing relationships with Ultra High Net Worth individuals, curating unforgettable experiences and driving the growth of some of the brand's most exclusive product categories. If you've built a reputation for delivering exceptional client experiences, cultivating long-term relationships and confidently handling significant transactions, this could be the career-defining opportunity you've been waiting for. The Opportunity As the boutique's Private Client Manager, you'll become the driving force behind its most valuable client relationships. Working alongside an exceptional leadership team, you'll identify new opportunities, develop an exclusive portfolio of private clients and create personalised experiences that go far beyond traditional luxury retail. You'll lead private appointments, develop bespoke client journeys and work across some of the brand's most prestigious collections, ensuring every interaction reflects the highest standards of luxury service. This is a position where commercial success is built through trust, discretion and genuine relationship management rather than transactional selling. What You'll Be Doing Building and nurturing long-term relationships with Ultra High Net Worth and Very Important Clients (VICs). Identifying and developing new private client opportunities through networking, referrals and existing relationships. Leading private appointments and delivering exceptional luxury experiences. Driving sales across exclusive collections including Fine Jewellery, bespoke services, Made-to-Measure, Made-to-Order and other high-value categories. Partnering with specialist teams to deliver seamless bespoke projects and special orders. Supporting exclusive client events, launches and private shopping experiences. Using CRM and client insights to build meaningful, long-term engagement strategies. Acting as the boutique's ambassador for private client development while inspiring colleagues to deliver exceptional client experiences. About You You'll already be operating within the luxury retail sector and have a proven ability to build meaningful relationships with discerning clientele. Perhaps you're currently a Senior Client Advisor, Department Manager, Boutique Manager, Private Client Advisor or Client Development Manager looking for your next challenge. Most importantly, you'll understand that luxury is built on relationships, trust and exceptional service. We're particularly interested in individuals who have experience within luxury fashion, fine jewellery, watches, bespoke tailoring or other premium client-focused environments where personalised service is at the heart of every interaction. What's In It For You? Performance-related bonus Exceptional benefits package Genuine long-term career progression within an internationally renowned luxury group The opportunity to work with one of the most exclusive client portfolios in luxury retail A rare chance to shape and grow a newly established function within a flagship boutique If you're passionate about creating extraordinary client experiences and want to be part of one of luxury retail's most exciting opportunities, we'd love to hear from you. Apply today for a confidential conversation. BH36876
Aug 06, 2026
Full time
Private Client Manager Luxury Retail Central London Highly Competitive Salary Build relationships. Curate experiences. Sell the exceptional. Not every luxury retail role is about managing a sales floor. Some are about opening doors that others can't. We're exclusively partnering with one of the world's most prestigious luxury fashion houses to appoint a Private Client Manager for one of its flagship London boutiques. This is a rare opportunity to take ownership of the boutique's private client strategy, developing relationships with Ultra High Net Worth individuals, curating unforgettable experiences and driving the growth of some of the brand's most exclusive product categories. If you've built a reputation for delivering exceptional client experiences, cultivating long-term relationships and confidently handling significant transactions, this could be the career-defining opportunity you've been waiting for. The Opportunity As the boutique's Private Client Manager, you'll become the driving force behind its most valuable client relationships. Working alongside an exceptional leadership team, you'll identify new opportunities, develop an exclusive portfolio of private clients and create personalised experiences that go far beyond traditional luxury retail. You'll lead private appointments, develop bespoke client journeys and work across some of the brand's most prestigious collections, ensuring every interaction reflects the highest standards of luxury service. This is a position where commercial success is built through trust, discretion and genuine relationship management rather than transactional selling. What You'll Be Doing Building and nurturing long-term relationships with Ultra High Net Worth and Very Important Clients (VICs). Identifying and developing new private client opportunities through networking, referrals and existing relationships. Leading private appointments and delivering exceptional luxury experiences. Driving sales across exclusive collections including Fine Jewellery, bespoke services, Made-to-Measure, Made-to-Order and other high-value categories. Partnering with specialist teams to deliver seamless bespoke projects and special orders. Supporting exclusive client events, launches and private shopping experiences. Using CRM and client insights to build meaningful, long-term engagement strategies. Acting as the boutique's ambassador for private client development while inspiring colleagues to deliver exceptional client experiences. About You You'll already be operating within the luxury retail sector and have a proven ability to build meaningful relationships with discerning clientele. Perhaps you're currently a Senior Client Advisor, Department Manager, Boutique Manager, Private Client Advisor or Client Development Manager looking for your next challenge. Most importantly, you'll understand that luxury is built on relationships, trust and exceptional service. We're particularly interested in individuals who have experience within luxury fashion, fine jewellery, watches, bespoke tailoring or other premium client-focused environments where personalised service is at the heart of every interaction. What's In It For You? Performance-related bonus Exceptional benefits package Genuine long-term career progression within an internationally renowned luxury group The opportunity to work with one of the most exclusive client portfolios in luxury retail A rare chance to shape and grow a newly established function within a flagship boutique If you're passionate about creating extraordinary client experiences and want to be part of one of luxury retail's most exciting opportunities, we'd love to hear from you. Apply today for a confidential conversation. BH36876
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Volvo Warrington. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 06, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Volvo Warrington. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
