Job Description Safety and Reliability Engineers Full Time Bristol/Hybrid working Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Position Summary An exciting opportunity has arisen for a Safety & Reliability Engineer to join our team in Bristol. In this role, you will work closely with key internal and external stakeholders to support critical programme milestones, contributing to the successful delivery of our Defence strategy. Your expertise will help ensure the safety and reliability of our products, enabling our customers to operate with confidence. What you will be doing With this attractive opportunity, you will get a chance to: Apply Safety & Reliability processes such as Hazard Analysis, Fault Tree Analysis (FTA), Failure Modes Effects & Criticality Analysis (FMECA), and Quantitative Risk Assessment. Work with various specialists and senior project figures, including the Life Cycle Engineering and Design Engineering functions. Capture and numerically assess system rejection causes to provide insights to the Services organisation for operational availability and cost considerations. Utilise statistical methods to assess system reliability and identify potential risks. Influence design decisions by evaluating failures and their impact on safety and reliability. Position qualifications Being a part of Rolls-Royce, we put safety first, do the right thing, keep it simple and make a difference. These principles form our behaviours. They are an essential component of our assessment process and are fundamental qualities that we seek for all roles. Hold a degree in a STEM subject or have relevant engineering experience. Other qualifications, combined with experience, may also be considered. Have the ability to think critically about system failures and their broader operational impact. Be comfortable with statistical mathematics and uncertainty analysis. Possess knowledge of gas turbine engines, including their design, operation, and environment. Have a logical approach to problem-solving and the ability to collect, filter, and evaluate data from design, test, and service. Regional Benefits Generous Annual Leave Retirement Savings Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group Income Protection provides an income in the event that you are unable to work due to illness or injury Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 6th August 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Engineering for Services Posting Date 23 Jul 2026; 00:07 Posting End Date 06 Aug 2026PandoLogic.
Aug 03, 2026
Full time
Job Description Safety and Reliability Engineers Full Time Bristol/Hybrid working Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Position Summary An exciting opportunity has arisen for a Safety & Reliability Engineer to join our team in Bristol. In this role, you will work closely with key internal and external stakeholders to support critical programme milestones, contributing to the successful delivery of our Defence strategy. Your expertise will help ensure the safety and reliability of our products, enabling our customers to operate with confidence. What you will be doing With this attractive opportunity, you will get a chance to: Apply Safety & Reliability processes such as Hazard Analysis, Fault Tree Analysis (FTA), Failure Modes Effects & Criticality Analysis (FMECA), and Quantitative Risk Assessment. Work with various specialists and senior project figures, including the Life Cycle Engineering and Design Engineering functions. Capture and numerically assess system rejection causes to provide insights to the Services organisation for operational availability and cost considerations. Utilise statistical methods to assess system reliability and identify potential risks. Influence design decisions by evaluating failures and their impact on safety and reliability. Position qualifications Being a part of Rolls-Royce, we put safety first, do the right thing, keep it simple and make a difference. These principles form our behaviours. They are an essential component of our assessment process and are fundamental qualities that we seek for all roles. Hold a degree in a STEM subject or have relevant engineering experience. Other qualifications, combined with experience, may also be considered. Have the ability to think critically about system failures and their broader operational impact. Be comfortable with statistical mathematics and uncertainty analysis. Possess knowledge of gas turbine engines, including their design, operation, and environment. Have a logical approach to problem-solving and the ability to collect, filter, and evaluate data from design, test, and service. Regional Benefits Generous Annual Leave Retirement Savings Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group Income Protection provides an income in the event that you are unable to work due to illness or injury Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 6th August 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Engineering for Services Posting Date 23 Jul 2026; 00:07 Posting End Date 06 Aug 2026PandoLogic.
IFA Administrator Location: Farnborough (hybrid working available) Salary: £27,000 - £33,500 + excellent benefits Our client is a well-established, client-focused financial services firm looking to expand their centralised administration and client servicing team. This is a fantastic opportunity to join a collaborative environment, providing end-to-end administrative support across a broad range of financial products. Key responsibilities: Processing new business across investments (ISAs, bonds, investment accounts), pensions, and protection (individual and corporate) Managing cases from submission through to "in force" status Proactively managing pipeline cases in line with SLAs Raising new business invoices Booking annual review meetings Handling queries from advisers, clients, and providers Maintaining accurate and compliant client records Ensuring documentation is stored correctly Supporting wider team objectives and service standards Experience required: Previous financial services experience (ideally within an IFA or provider environment) Experience processing new business across multiple product types Strong administrative and customer service skills Proficiency in Microsoft Word and Excel Minimum of 5 GCSEs (A-C / 9-4), including Maths and English Desirable: Experience with life, investment, or pensions products Exposure to DB transfers Understanding of regulated environments and compliance processes Benefits include: Private medical insurance (self-cover) Income protection (75% of salary for up to 3 years) Life assurance (4x salary) Critical illness cover (£50,000 lump sum) Pension (6% employer / 3% employee)
Aug 03, 2026
Full time
IFA Administrator Location: Farnborough (hybrid working available) Salary: £27,000 - £33,500 + excellent benefits Our client is a well-established, client-focused financial services firm looking to expand their centralised administration and client servicing team. This is a fantastic opportunity to join a collaborative environment, providing end-to-end administrative support across a broad range of financial products. Key responsibilities: Processing new business across investments (ISAs, bonds, investment accounts), pensions, and protection (individual and corporate) Managing cases from submission through to "in force" status Proactively managing pipeline cases in line with SLAs Raising new business invoices Booking annual review meetings Handling queries from advisers, clients, and providers Maintaining accurate and compliant client records Ensuring documentation is stored correctly Supporting wider team objectives and service standards Experience required: Previous financial services experience (ideally within an IFA or provider environment) Experience processing new business across multiple product types Strong administrative and customer service skills Proficiency in Microsoft Word and Excel Minimum of 5 GCSEs (A-C / 9-4), including Maths and English Desirable: Experience with life, investment, or pensions products Exposure to DB transfers Understanding of regulated environments and compliance processes Benefits include: Private medical insurance (self-cover) Income protection (75% of salary for up to 3 years) Life assurance (4x salary) Critical illness cover (£50,000 lump sum) Pension (6% employer / 3% employee)
Job Title: Trade & Transaction Reporting Analyst Location: London (Hybrid) Duration: 12 Months (Likely extension) Working Pattern: Full Time Role Summary We are seeking a Trade & Transaction Reporting Analyst to join our dynamic team. This role is pivotal in ensuring accurate and timely trade and transaction reporting under EMIR, MiFIR, and SFTR regulations. You will take the lead in reconciliation controls, exception management, and collaborating with stakeholders across Operations, Compliance, Technology, and Front Office teams. Key Responsibilities Execute and oversee daily reconciliation controls to ensure reporting accuracy and completeness. Investigate, prioritise, and resolve reporting exceptions, performing root cause analysis as needed. Monitor completeness, pairing, and matching controls, including UTI alignment and counterparty reporting. Support daily regulatory reporting submissions and validation processes. Track regulatory developments and translate requirements into control and process enhancements. Produce management information (MI), exception reports, and governance updates. Collaborate with internal teams and third-party vendors to resolve issues and enhance reporting controls. Skills & Experience Experience in regulatory reporting, financial markets operations, or trade reporting environments. Strong analytical and problem-solving skills with experience in managing reconciliation exceptions. Knowledge of the trade lifecycle, data lineage, UTI/UPI frameworks, and regulatory reporting controls. Understanding of SFTR regulations. Ability to define business requirements, conduct gap analysis, and collaborate with technology teams on system enhancements. Strong communication, stakeholder management, and organisational skills. Experience managing large volumes of exceptions across multiple reporting regimes. Ability to balance BAU activities with regulatory change initiatives. Proficiency in navigating complex data flows and system dependencies. Drive stakeholder understanding and adherence to regulatory control requirements. Competencies Customer Focus Driving Change Driving Results Embraces Diversity Enterprise Leadership Judgement and Decision Making Risk Management Strategic and Visionary Trust and Integrity What We Offer For the expertise and experience you bring, we support your career growth and well-being. We offer a competitive benefits package designed to promote positive well-being and work-life balance. Our commitment to fostering a diverse and inclusive work environment means that every team member's perspective is valued. Key benefits include: Hybrid and flexible working options Competitive paid leave days Comprehensive physical well-being support, including private medical insurance and life and invalidity insurance Mental well-being initiatives, including access to a robust behavioural health network with counselling and coaching services A wide range of learning and development opportunities for career progression An ambitious remuneration package If you thrive on challenges and want to grow in a role supported by a dynamic and diverse team, apply today! Your next career adventure awaits! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Aug 03, 2026
Contractor
Job Title: Trade & Transaction Reporting Analyst Location: London (Hybrid) Duration: 12 Months (Likely extension) Working Pattern: Full Time Role Summary We are seeking a Trade & Transaction Reporting Analyst to join our dynamic team. This role is pivotal in ensuring accurate and timely trade and transaction reporting under EMIR, MiFIR, and SFTR regulations. You will take the lead in reconciliation controls, exception management, and collaborating with stakeholders across Operations, Compliance, Technology, and Front Office teams. Key Responsibilities Execute and oversee daily reconciliation controls to ensure reporting accuracy and completeness. Investigate, prioritise, and resolve reporting exceptions, performing root cause analysis as needed. Monitor completeness, pairing, and matching controls, including UTI alignment and counterparty reporting. Support daily regulatory reporting submissions and validation processes. Track regulatory developments and translate requirements into control and process enhancements. Produce management information (MI), exception reports, and governance updates. Collaborate with internal teams and third-party vendors to resolve issues and enhance reporting controls. Skills & Experience Experience in regulatory reporting, financial markets operations, or trade reporting environments. Strong analytical and problem-solving skills with experience in managing reconciliation exceptions. Knowledge of the trade lifecycle, data lineage, UTI/UPI frameworks, and regulatory reporting controls. Understanding of SFTR regulations. Ability to define business requirements, conduct gap analysis, and collaborate with technology teams on system enhancements. Strong communication, stakeholder management, and organisational skills. Experience managing large volumes of exceptions across multiple reporting regimes. Ability to balance BAU activities with regulatory change initiatives. Proficiency in navigating complex data flows and system dependencies. Drive stakeholder understanding and adherence to regulatory control requirements. Competencies Customer Focus Driving Change Driving Results Embraces Diversity Enterprise Leadership Judgement and Decision Making Risk Management Strategic and Visionary Trust and Integrity What We Offer For the expertise and experience you bring, we support your career growth and well-being. We offer a competitive benefits package designed to promote positive well-being and work-life balance. Our commitment to fostering a diverse and inclusive work environment means that every team member's perspective is valued. Key benefits include: Hybrid and flexible working options Competitive paid leave days Comprehensive physical well-being support, including private medical insurance and life and invalidity insurance Mental well-being initiatives, including access to a robust behavioural health network with counselling and coaching services A wide range of learning and development opportunities for career progression An ambitious remuneration package If you thrive on challenges and want to grow in a role supported by a dynamic and diverse team, apply today! Your next career adventure awaits! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Inbound Sales Advisor - Mobiles My client is looking for confident communicators and customer-focused Inbound Sales advisors to handle incoming customer enquiries, identify customer needs, to recommend suitable products or services, offering upgrade services. The successful candidate will deliver excellent customer service while achieving sales targets and contributing to a positive customer experience. You will be expected to convert these calls into sales using effective listening and questioning techniques, utilising the portfolio of deals available. Days - Monday to Friday Hours - 09:00-17:30 Monday to Friday / Saturday 09:00-17:30 2 Weeks training is provided. Key responsibilities will include : Handling inbound calls from customers in a professional manner Explore customer needs and offer a suitable products or services Build rapport with customers and provide accurate product information Convert enquiries into sales while meeting individual and team sales targets Process orders, payments and account updates accordingly Effectively proposing the benefits of products or services Effectively questioning customers to highlight upselling opportunities Having up-to-date product knowledge and awareness of current promotions available Achieving and exceeding the range of sales KPI's set, such as sales volume, call conversion, additional products Maintain detailed and accurate customer record in the system(s) Collaborate with colleagues and other departments to ensure customer satisfaction Required Skills & Experience : Desirable to have previous sales experience working within a target driven environment, or a contact centre environment is preferred Excellent communication and people skills Strong listening and problem-solving skills Ability to build relationships and influence purchasing decisions Resilient and tenacious Attention to detail Able to learn new skills Desire to exceed KPI's and Targets Ability to work in a fast-paced environment and manage multiple enquiries Desirable Qualifications : Experience in inbound sales or telesales Experience working towards sales or performance targets Please submit your CV, send to (url removed) or call (phone number removed), ask for Michelle
Aug 03, 2026
Seasonal
Inbound Sales Advisor - Mobiles My client is looking for confident communicators and customer-focused Inbound Sales advisors to handle incoming customer enquiries, identify customer needs, to recommend suitable products or services, offering upgrade services. The successful candidate will deliver excellent customer service while achieving sales targets and contributing to a positive customer experience. You will be expected to convert these calls into sales using effective listening and questioning techniques, utilising the portfolio of deals available. Days - Monday to Friday Hours - 09:00-17:30 Monday to Friday / Saturday 09:00-17:30 2 Weeks training is provided. Key responsibilities will include : Handling inbound calls from customers in a professional manner Explore customer needs and offer a suitable products or services Build rapport with customers and provide accurate product information Convert enquiries into sales while meeting individual and team sales targets Process orders, payments and account updates accordingly Effectively proposing the benefits of products or services Effectively questioning customers to highlight upselling opportunities Having up-to-date product knowledge and awareness of current promotions available Achieving and exceeding the range of sales KPI's set, such as sales volume, call conversion, additional products Maintain detailed and accurate customer record in the system(s) Collaborate with colleagues and other departments to ensure customer satisfaction Required Skills & Experience : Desirable to have previous sales experience working within a target driven environment, or a contact centre environment is preferred Excellent communication and people skills Strong listening and problem-solving skills Ability to build relationships and influence purchasing decisions Resilient and tenacious Attention to detail Able to learn new skills Desire to exceed KPI's and Targets Ability to work in a fast-paced environment and manage multiple enquiries Desirable Qualifications : Experience in inbound sales or telesales Experience working towards sales or performance targets Please submit your CV, send to (url removed) or call (phone number removed), ask for Michelle
Application Support Analyst Permanent Near Bexhill Hybrid 30,000 to 40,000 DOE + Holiday + Pension An opportunity has arisen for an Application Support Analyst to join a small, collaborative team supporting a range of business-critical applications across the organisation. You'll provide 1st and 2nd line application support, troubleshoot system issues, assist users, and contribute to ongoing improvements across the application landscape. This is a great opportunity for someone with application support experience looking to broaden their skills and develop their career. Full training will be provided on Microsoft Dynamics 365 Business Central, making this an excellent opportunity to gain experience with a leading business application while working in a supportive environment that encourages learning and progression. What You'll Be Doing Providing 1st and 2nd line support for business applications Investigating and resolving application issues and user queries Supporting users across multiple sites and Head Office Working with third-party suppliers where required Assisting with application improvements, testing and upgrades What You'll Bring Must have previous experience in an Application Support role Strong troubleshooting and problem-solving skills Experience supporting business applications Excellent communication and customer service skills Experience with CRM systems is desirable but not essential Exposure to Microsoft Dynamics 365 Business Central is a bonus, but full training will be provided
Aug 03, 2026
Full time
Application Support Analyst Permanent Near Bexhill Hybrid 30,000 to 40,000 DOE + Holiday + Pension An opportunity has arisen for an Application Support Analyst to join a small, collaborative team supporting a range of business-critical applications across the organisation. You'll provide 1st and 2nd line application support, troubleshoot system issues, assist users, and contribute to ongoing improvements across the application landscape. This is a great opportunity for someone with application support experience looking to broaden their skills and develop their career. Full training will be provided on Microsoft Dynamics 365 Business Central, making this an excellent opportunity to gain experience with a leading business application while working in a supportive environment that encourages learning and progression. What You'll Be Doing Providing 1st and 2nd line support for business applications Investigating and resolving application issues and user queries Supporting users across multiple sites and Head Office Working with third-party suppliers where required Assisting with application improvements, testing and upgrades What You'll Bring Must have previous experience in an Application Support role Strong troubleshooting and problem-solving skills Experience supporting business applications Excellent communication and customer service skills Experience with CRM systems is desirable but not essential Exposure to Microsoft Dynamics 365 Business Central is a bonus, but full training will be provided
Customer Service Team Lead Location: Poole,Dorset Salary: 34,000 per annum Hours: 37.5 hours per week Are you an experienced customer service leader with a passion for delivering exceptional customer experiences while driving operational excellence? We're looking for a Customer Service Team Lead to oversee our After Sales function, leading a dedicated team to deliver efficient, fair, and commercially balanced resolutions for our customers. If you thrive in a fast-paced environment, enjoy coaching others, and have a strong commercial mindset, we'd love to hear from you. The Role Reporting to the Sales Operations & After Sales Manager , you'll take ownership of the day-to-day performance of the After Sales team, ensuring customers receive outstanding service while protecting business performance and profitability. You'll be responsible for managing returns, warranties, cancellations and customer queries, acting as the escalation point for complex cases and driving continuous improvements across processes, products and customer experience. Key Responsibilities Lead, motivate and develop the After Sales team to consistently deliver excellent customer service. Manage the day-to-day operation, ensuring SLAs, quality standards and customer expectations are met. Oversee returns, warranties, cancellations and customer complaints, ensuring timely and appropriate resolutions. Make commercially sound decisions that balance customer satisfaction with business profitability. Monitor trends in returns, refunds and credits, identifying opportunities to reduce avoidable costs. Analyse customer feedback and operational data to identify root causes and implement improvements. Work collaboratively with Sales, Warehouse and Operations teams to resolve recurring issues and improve processes. Develop and maintain best practice procedures and standard operating processes (SOPs). Coach and support team members in handling complex and high-value customer cases. Act as the main escalation point for challenging customer situations, protecting both customer relationships and brand reputation. About You We're looking for someone who brings both strong leadership skills and a commercial approach to customer service. You'll have: Previous experience managing or supervising a customer service, after sales, returns or warranty team. Strong commercial awareness and the ability to balance customer satisfaction with business objectives. Excellent problem-solving and decision-making skills. Experience analysing performance data and identifying opportunities for improvement. A proven ability to coach, develop and motivate teams. Outstanding communication skills, both written and verbal. Excellent organisational skills with the ability to manage multiple priorities. Confidence working collaboratively across departments. A proactive mindset and passion for continuous improvement. What's in it for you? Staff discounts on vehicle parts Discounted fuel Health Cash Plan (after successful probation) Critical Illness Cover Death in Service benefit Family Day & Community Volunteer Day Additional annual leave after 3 years' service Enhanced pension contributions after 5 years' service Apply Today If you're an experienced customer service leader looking for your next challenge within a supportive and growing business, we'd love to hear from you. Apply today with your CV, and a member of the TeamJobs team will be in touch. TJCOM
Aug 02, 2026
Full time
Customer Service Team Lead Location: Poole,Dorset Salary: 34,000 per annum Hours: 37.5 hours per week Are you an experienced customer service leader with a passion for delivering exceptional customer experiences while driving operational excellence? We're looking for a Customer Service Team Lead to oversee our After Sales function, leading a dedicated team to deliver efficient, fair, and commercially balanced resolutions for our customers. If you thrive in a fast-paced environment, enjoy coaching others, and have a strong commercial mindset, we'd love to hear from you. The Role Reporting to the Sales Operations & After Sales Manager , you'll take ownership of the day-to-day performance of the After Sales team, ensuring customers receive outstanding service while protecting business performance and profitability. You'll be responsible for managing returns, warranties, cancellations and customer queries, acting as the escalation point for complex cases and driving continuous improvements across processes, products and customer experience. Key Responsibilities Lead, motivate and develop the After Sales team to consistently deliver excellent customer service. Manage the day-to-day operation, ensuring SLAs, quality standards and customer expectations are met. Oversee returns, warranties, cancellations and customer complaints, ensuring timely and appropriate resolutions. Make commercially sound decisions that balance customer satisfaction with business profitability. Monitor trends in returns, refunds and credits, identifying opportunities to reduce avoidable costs. Analyse customer feedback and operational data to identify root causes and implement improvements. Work collaboratively with Sales, Warehouse and Operations teams to resolve recurring issues and improve processes. Develop and maintain best practice procedures and standard operating processes (SOPs). Coach and support team members in handling complex and high-value customer cases. Act as the main escalation point for challenging customer situations, protecting both customer relationships and brand reputation. About You We're looking for someone who brings both strong leadership skills and a commercial approach to customer service. You'll have: Previous experience managing or supervising a customer service, after sales, returns or warranty team. Strong commercial awareness and the ability to balance customer satisfaction with business objectives. Excellent problem-solving and decision-making skills. Experience analysing performance data and identifying opportunities for improvement. A proven ability to coach, develop and motivate teams. Outstanding communication skills, both written and verbal. Excellent organisational skills with the ability to manage multiple priorities. Confidence working collaboratively across departments. A proactive mindset and passion for continuous improvement. What's in it for you? Staff discounts on vehicle parts Discounted fuel Health Cash Plan (after successful probation) Critical Illness Cover Death in Service benefit Family Day & Community Volunteer Day Additional annual leave after 3 years' service Enhanced pension contributions after 5 years' service Apply Today If you're an experienced customer service leader looking for your next challenge within a supportive and growing business, we'd love to hear from you. Apply today with your CV, and a member of the TeamJobs team will be in touch. TJCOM
Location: Farnborough Job Type: Temporary to Permanent Start Date: Immediate Role Overview We are currently seeking a proactive and organised Administrator to join a busy team based in Farnborough. This is an excellent opportunity for someone looking for a temp-to-perm position with an immediate start, offering long-term progression for the right candidate. Key Responsibilities Providing general administrative support to the team Managing incoming calls and emails, responding promptly and professionally Maintaining accurate records and updating internal systems Scheduling meetings, appointments, and coordinating diaries Preparing documents, reports, and correspondence Handling data entry and ensuring information is kept up to date Supporting with filing, scanning, and document management Assisting other departments as required Key Skills & Experience Previous administrative experience is preferred Strong organisational skills with excellent attention to detail Confident using Microsoft Office (Word, Excel, Outlook) Excellent communication skills, both written and verbal Ability to multitask and prioritise workload effectively A positive, can-do attitude and willingness to learn Able to work independently as well as part of a team What's on Offer Immediate start Opportunity to secure a permanent position Supportive and friendly working environment Valuable experience within a professional setting Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 02, 2026
Seasonal
Location: Farnborough Job Type: Temporary to Permanent Start Date: Immediate Role Overview We are currently seeking a proactive and organised Administrator to join a busy team based in Farnborough. This is an excellent opportunity for someone looking for a temp-to-perm position with an immediate start, offering long-term progression for the right candidate. Key Responsibilities Providing general administrative support to the team Managing incoming calls and emails, responding promptly and professionally Maintaining accurate records and updating internal systems Scheduling meetings, appointments, and coordinating diaries Preparing documents, reports, and correspondence Handling data entry and ensuring information is kept up to date Supporting with filing, scanning, and document management Assisting other departments as required Key Skills & Experience Previous administrative experience is preferred Strong organisational skills with excellent attention to detail Confident using Microsoft Office (Word, Excel, Outlook) Excellent communication skills, both written and verbal Ability to multitask and prioritise workload effectively A positive, can-do attitude and willingness to learn Able to work independently as well as part of a team What's on Offer Immediate start Opportunity to secure a permanent position Supportive and friendly working environment Valuable experience within a professional setting Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Account Manager- B2B Software Hybrid after probationary period (3 days office/2 days WFH) Want to join a software company where customers genuinely matter? This is not a high-volume account management role where you're measured purely on calls, meetings or aggressive sales targets. Instead, you'll become a trusted partner to a portfolio of customers, helping them get maximum value from a software platform that is making a real difference to their businesses. You'll build long-term relationships, understand how customers work, solve problems, identify opportunities for improvement and help them grow with the platform. For the right person, this is an opportunity to join a small, ambitious SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking someone who enjoys becoming an expert in a product, understands how technology can solve business challenges, and can build strong, lasting relationships based on trust rather than hard selling. The commercial side of the role is important, but success comes from helping customers realise more value. When customers can clearly see the benefits of the platform, conversations about additional modules, services and upgrades happen naturally and consultatively. If you take pride in helping customers succeed and enjoy spotting opportunities that genuinely benefit them, you'll fit right in. The Account Manager B2B Software role You'll take ownership of a portfolio of existing customers, becoming their primary point of contact and trusted adviser. You'll work closely with clients to understand their goals, maximise adoption of the platform and ensure they continue to see measurable value from their investment. Your responsibilities will include: Managing and developing relationships with existing customers. Conducting regular account reviews focused on usage, value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business reviews and customer meetings both remotely and face-to-face. Requirements for the Account Manager- B2B software: B2B Software or SaaS Account Management/Customer Success for at least 2-3 years with a minimum of 2 years in a single role to demonstrate the ability to acheive year on year ARR targets and KPIs. Most importantly, you'll be someone who: Genuinely cares about customer outcomes Loves building long-term relationships Can quickly learn and become confident with software products Enjoys understanding how customers operate and finding ways to help them succeed Has a consultative approach to commercial conversations Is naturally curious, organised and proactive Thrives in a fast-moving growth business where everyone contributes to success Previous experience growing existing customer accounts through up-selling or cross-selling would be highly beneficial, but the style is far more important than a "hard sales" mentality. The best people in this business succeed because customers trust them Why join? Join a growing software company with significant ambitions Be part of a close-knit team where your impact is visible Genuine career progression as the company continues to expand Hybrid working environment Private medical cover. Enhanced holiday entitlement including your birthday off Excellent company culture focused on collaboration, customer success and continuous improvement Interested? If you're looking for a role where relationship building, customer advocacy and consultative commercial skills are valued equally, and you're excited by the prospect of joining a high-growth SaaS business where you can make a real difference, we'd love to hear from you.
Aug 02, 2026
Full time
Account Manager- B2B Software Hybrid after probationary period (3 days office/2 days WFH) Want to join a software company where customers genuinely matter? This is not a high-volume account management role where you're measured purely on calls, meetings or aggressive sales targets. Instead, you'll become a trusted partner to a portfolio of customers, helping them get maximum value from a software platform that is making a real difference to their businesses. You'll build long-term relationships, understand how customers work, solve problems, identify opportunities for improvement and help them grow with the platform. For the right person, this is an opportunity to join a small, ambitious SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking someone who enjoys becoming an expert in a product, understands how technology can solve business challenges, and can build strong, lasting relationships based on trust rather than hard selling. The commercial side of the role is important, but success comes from helping customers realise more value. When customers can clearly see the benefits of the platform, conversations about additional modules, services and upgrades happen naturally and consultatively. If you take pride in helping customers succeed and enjoy spotting opportunities that genuinely benefit them, you'll fit right in. The Account Manager B2B Software role You'll take ownership of a portfolio of existing customers, becoming their primary point of contact and trusted adviser. You'll work closely with clients to understand their goals, maximise adoption of the platform and ensure they continue to see measurable value from their investment. Your responsibilities will include: Managing and developing relationships with existing customers. Conducting regular account reviews focused on usage, value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business reviews and customer meetings both remotely and face-to-face. Requirements for the Account Manager- B2B software: B2B Software or SaaS Account Management/Customer Success for at least 2-3 years with a minimum of 2 years in a single role to demonstrate the ability to acheive year on year ARR targets and KPIs. Most importantly, you'll be someone who: Genuinely cares about customer outcomes Loves building long-term relationships Can quickly learn and become confident with software products Enjoys understanding how customers operate and finding ways to help them succeed Has a consultative approach to commercial conversations Is naturally curious, organised and proactive Thrives in a fast-moving growth business where everyone contributes to success Previous experience growing existing customer accounts through up-selling or cross-selling would be highly beneficial, but the style is far more important than a "hard sales" mentality. The best people in this business succeed because customers trust them Why join? Join a growing software company with significant ambitions Be part of a close-knit team where your impact is visible Genuine career progression as the company continues to expand Hybrid working environment Private medical cover. Enhanced holiday entitlement including your birthday off Excellent company culture focused on collaboration, customer success and continuous improvement Interested? If you're looking for a role where relationship building, customer advocacy and consultative commercial skills are valued equally, and you're excited by the prospect of joining a high-growth SaaS business where you can make a real difference, we'd love to hear from you.
Junior Power Platform Developer Middlesborough (On-site) Up to 35,000 Your new role We are seeking a motivated and enthusiastic Junior Power Platform & AI Developer to join our growing technology team. This role is ideal for someone with at least two years of commercial experience who is passionate about developing business applications, automating processes, creating insightful reporting solutions, and exploring the growing opportunities presented by Artificial Intelligence. The successful candidate will work closely with stakeholders across the business to design, develop and maintain solutions using Microsoft's Power Platform, helping to drive efficiency, innovation and digital transformation. Key Responsibilities Design, develop and maintain business applications using Power Apps, including Canvas Apps and Model-Driven Apps. Build user-friendly solutions that address business challenges and improve operational efficiency. Gather requirements from stakeholders and translate them into effective technical solutions. Create and maintain automated workflows using Power Automate. Identify opportunities to streamline manual processes and increase productivity. Monitor and improve automation performance across the business. Develop high-quality reports and dashboards using Power BI. Deliver actionable insights that support business decision-making. Ensure data accuracy, consistency and reliability across reporting solutions. Work with SQL Server databases to retrieve, manipulate and analyse data. Write and maintain T-SQL queries. Support the management of tables, views and stored procedures. Explore opportunities to leverage Artificial Intelligence to improve business processes. Assist in developing AI-enabled solutions using Microsoft technologies. Stay up to date with emerging technologies including Microsoft Copilot, AI Builder and Azure AI Services. Contribute ideas that support continuous improvement and digital innovation. Experience needed Minimum 2 years' commercial experience in a business or development-focused role. Experience developing applications using Microsoft Power Apps. Strong understanding of Power Automate and business process automation. Experience creating professional reports and dashboards using Power BI. Working knowledge of Microsoft SQL Server. Experience writing T-SQL queries. Understanding of database concepts including tables, views and stored procedures. Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement skills. Ability to work independently and as part of a team. Passion for technology and continuous learning. Keen interest in Artificial Intelligence and emerging technologies. Proactive and solution-focused mindset. Strong attention to detail. Ability to manage multiple priorities and meet deadlines. Enthusiastic team player with a customer-focused approach. This role would suit a junior developer or Power Platform specialist who enjoys building business solutions, automating manual processes and has a genuine interest in AI technologies. The successful candidate will be eager to develop their technical skills while playing a key role in supporting the company's ongoing digital transformation journey. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 02, 2026
Full time
Junior Power Platform Developer Middlesborough (On-site) Up to 35,000 Your new role We are seeking a motivated and enthusiastic Junior Power Platform & AI Developer to join our growing technology team. This role is ideal for someone with at least two years of commercial experience who is passionate about developing business applications, automating processes, creating insightful reporting solutions, and exploring the growing opportunities presented by Artificial Intelligence. The successful candidate will work closely with stakeholders across the business to design, develop and maintain solutions using Microsoft's Power Platform, helping to drive efficiency, innovation and digital transformation. Key Responsibilities Design, develop and maintain business applications using Power Apps, including Canvas Apps and Model-Driven Apps. Build user-friendly solutions that address business challenges and improve operational efficiency. Gather requirements from stakeholders and translate them into effective technical solutions. Create and maintain automated workflows using Power Automate. Identify opportunities to streamline manual processes and increase productivity. Monitor and improve automation performance across the business. Develop high-quality reports and dashboards using Power BI. Deliver actionable insights that support business decision-making. Ensure data accuracy, consistency and reliability across reporting solutions. Work with SQL Server databases to retrieve, manipulate and analyse data. Write and maintain T-SQL queries. Support the management of tables, views and stored procedures. Explore opportunities to leverage Artificial Intelligence to improve business processes. Assist in developing AI-enabled solutions using Microsoft technologies. Stay up to date with emerging technologies including Microsoft Copilot, AI Builder and Azure AI Services. Contribute ideas that support continuous improvement and digital innovation. Experience needed Minimum 2 years' commercial experience in a business or development-focused role. Experience developing applications using Microsoft Power Apps. Strong understanding of Power Automate and business process automation. Experience creating professional reports and dashboards using Power BI. Working knowledge of Microsoft SQL Server. Experience writing T-SQL queries. Understanding of database concepts including tables, views and stored procedures. Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement skills. Ability to work independently and as part of a team. Passion for technology and continuous learning. Keen interest in Artificial Intelligence and emerging technologies. Proactive and solution-focused mindset. Strong attention to detail. Ability to manage multiple priorities and meet deadlines. Enthusiastic team player with a customer-focused approach. This role would suit a junior developer or Power Platform specialist who enjoys building business solutions, automating manual processes and has a genuine interest in AI technologies. The successful candidate will be eager to develop their technical skills while playing a key role in supporting the company's ongoing digital transformation journey. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Quality Leadership role based in Wrexham. Working for an industry leading aerospace manufacturing company Client Details Our client is a well established manufacturing company servicing the aerospace sector Description Responsible for leading the Quality Function and the up keep and promotion of all aspects of the Quality Management System (QMS) throughout the organisation. Interacting with customers and suppliers on quality improvement and ensuring the quality of all products and services provided. Setting and delivering the quality policy and objectives, preparing reports to support on agreed basis Leading the quality team ensuring it operates in line with company policy and procedures Co-ordinating/leading relevant quality reviews on site Ensure effective quality controls for all aspects of the manufacture of product from PO to dispatch Confirmation that QMS conforms with relevant international and customer standards and is fit for purpose Interface with customers on quality requirements Interface with suppliers on quality requirements Lead Quality performance reviews (Business reviews, Customer reviews) Proactively lead defect prevention / data driven Quality projects and KPI's Act as a POC for all Quality audits (Reg., CB, Customer) Provide reports detailing the cost of quality and preventive solutions - using non-conformance reporting as basis for this In conjunction with Customers, Suppliers and Internal departments, systematically investigate all causes of rework and rejects, document all root causes and ensure preventive measures and corrective actions are carried out in a timely manner As part of site management team, achieve the operational objectives of business and where necessary support quality development throughout group Work with the minimum amount of supervision while maintaining expected levels of productivity Work in a safe manner in compliance with company Health & Safety policy. Report and log Health & Safety incidents that occur Actively support, contribute and lead team to continuous improvement programs and lean manufacturing through Quality KPI ownership and project execution Positively support teamwork and circulation of experience within the workforce Profile Position Requirements You will be a proven Aerospace Quality Manager Knowledge of machine tools and manufacturing techniques Relevant 3rd level qualification, Engineering/Quality, or equivalent Relevant Quality experience within an aerospace / defence manufacturing environment/Aerospace MRO Regulatory Experience AS9100/NADCAP or Part 145 Experience with quality management systems Experience/working knowledge of in Lean Manufacturing, RCCA, First Article Inspection (FAIR), Visual Management Proven experience of managing Quality Teams Key Competencies: Strategy - Ability to think and act in a strategic way Can lead & act consistently with the company's strategy and values Able to demonstrate strategic problem solving, good decision making and sound judgement Demonstrates sound business and technical acumen Shows a high degree of intellectual rigour during problem solving Talent - Ability to build and develop talent Demonstrates ability to develop self and others Shows evidence of continuous learning Demonstrates performance leadership Approach - Ability to demonstrate an effective approach to engagement and problem solving Able to build trust and engage others Can build or contribute to an inclusive team environment Demonstrates strong interpersonal communications Exhibits a strong professional presence Results - Ability to achieve planned results Demonstrates a strong customer focus through planning and actions Acts with initiative and urgency Shows the ability to be a change leader with adaptability and continuous improvement Ability to hold oneself and other accountable for results Demonstrates the ability to leverage all available resources to achieve results Job Offer A Fantastic Opportunity to join an industry leader in its field in a senior quality role with excellent career progression opportunities A company culture that promotes work life balance Help at Hand; a digital platform providing remote GP access, Physiotherapy, Mental Health support, Lifestyle Coaching, Saving& Discounts and more Access to mental health support Business performance related bonus Career development opportunities Commitment to continued learning and development Long Service Awards Enhanced Holiday Entitlement based on length of service Free parking 25% off local gym membership
Aug 02, 2026
Full time
Quality Leadership role based in Wrexham. Working for an industry leading aerospace manufacturing company Client Details Our client is a well established manufacturing company servicing the aerospace sector Description Responsible for leading the Quality Function and the up keep and promotion of all aspects of the Quality Management System (QMS) throughout the organisation. Interacting with customers and suppliers on quality improvement and ensuring the quality of all products and services provided. Setting and delivering the quality policy and objectives, preparing reports to support on agreed basis Leading the quality team ensuring it operates in line with company policy and procedures Co-ordinating/leading relevant quality reviews on site Ensure effective quality controls for all aspects of the manufacture of product from PO to dispatch Confirmation that QMS conforms with relevant international and customer standards and is fit for purpose Interface with customers on quality requirements Interface with suppliers on quality requirements Lead Quality performance reviews (Business reviews, Customer reviews) Proactively lead defect prevention / data driven Quality projects and KPI's Act as a POC for all Quality audits (Reg., CB, Customer) Provide reports detailing the cost of quality and preventive solutions - using non-conformance reporting as basis for this In conjunction with Customers, Suppliers and Internal departments, systematically investigate all causes of rework and rejects, document all root causes and ensure preventive measures and corrective actions are carried out in a timely manner As part of site management team, achieve the operational objectives of business and where necessary support quality development throughout group Work with the minimum amount of supervision while maintaining expected levels of productivity Work in a safe manner in compliance with company Health & Safety policy. Report and log Health & Safety incidents that occur Actively support, contribute and lead team to continuous improvement programs and lean manufacturing through Quality KPI ownership and project execution Positively support teamwork and circulation of experience within the workforce Profile Position Requirements You will be a proven Aerospace Quality Manager Knowledge of machine tools and manufacturing techniques Relevant 3rd level qualification, Engineering/Quality, or equivalent Relevant Quality experience within an aerospace / defence manufacturing environment/Aerospace MRO Regulatory Experience AS9100/NADCAP or Part 145 Experience with quality management systems Experience/working knowledge of in Lean Manufacturing, RCCA, First Article Inspection (FAIR), Visual Management Proven experience of managing Quality Teams Key Competencies: Strategy - Ability to think and act in a strategic way Can lead & act consistently with the company's strategy and values Able to demonstrate strategic problem solving, good decision making and sound judgement Demonstrates sound business and technical acumen Shows a high degree of intellectual rigour during problem solving Talent - Ability to build and develop talent Demonstrates ability to develop self and others Shows evidence of continuous learning Demonstrates performance leadership Approach - Ability to demonstrate an effective approach to engagement and problem solving Able to build trust and engage others Can build or contribute to an inclusive team environment Demonstrates strong interpersonal communications Exhibits a strong professional presence Results - Ability to achieve planned results Demonstrates a strong customer focus through planning and actions Acts with initiative and urgency Shows the ability to be a change leader with adaptability and continuous improvement Ability to hold oneself and other accountable for results Demonstrates the ability to leverage all available resources to achieve results Job Offer A Fantastic Opportunity to join an industry leader in its field in a senior quality role with excellent career progression opportunities A company culture that promotes work life balance Help at Hand; a digital platform providing remote GP access, Physiotherapy, Mental Health support, Lifestyle Coaching, Saving& Discounts and more Access to mental health support Business performance related bonus Career development opportunities Commitment to continued learning and development Long Service Awards Enhanced Holiday Entitlement based on length of service Free parking 25% off local gym membership
Business Development Manager (B2B) Location: Northamptonshire Salary: 30,000 - 45,000 DOE + Uncapped Commission + Bonus Drive Growth. Build Relationships. Earn Without Limits. Aztrum Recruitment is working with a growing and ambitious business in Northamptonshire that is looking to recruit a talented Business Development Manager. This is a fantastic opportunity for a motivated sales professional who enjoys winning new business while developing long-term client relationships. If you have a consultative sales approach, a proven track record in B2B sales, and are looking for a role with genuine earning potential and career progression, this could be the perfect next step. The Role As a Business Development Manager, you'll be responsible for identifying new business opportunities, nurturing existing customer relationships, and helping drive the company's continued growth. You'll manage the full sales cycle, from prospecting and generating leads through to closing deals and developing key accounts. Key Responsibilities Generate new business opportunities through proactive outbound sales activity. Manage and develop an existing portfolio of B2B clients. Build strong relationships with key stakeholders and decision-makers. Understand customer requirements and provide tailored commercial solutions. Prepare quotations, proposals and service agreements. Negotiate pricing and commercial terms to secure profitable business. Maintain an accurate sales pipeline and customer records using the CRM system. Collaborate with internal teams to ensure an excellent customer experience. Meet and exceed sales, revenue and profitability targets. Monitor market trends, competitor activity and new business opportunities. About You We're looking for an ambitious sales professional who enjoys building relationships and delvering results. You'll ideally have: 2+ years' experience in B2B sales, business development or account management. A proven history of achieving and exceeding sales targets. Excellent communication, negotiation and presentation skills. A consultative approach to selling. Strong organisational and time-management abilities. Experience using CRM systems and Microsoft Office. A proactive, self-motivated and commercially driven attitude. The ability to manage your own workload while working collaboratively with colleagues. A full UK driving licence is advantageous. Desirable Background Experience in any of the following sectors would be beneficial: IT & Technology Managed Services Professional Services Recruitment Business Services Solution or consultative sales Managing key or strategic customer accounts What's on Offer? 30,000 - 45,000 basic salary (DOE) Uncapped commission and bonus structure Hybrid working available Clear progression opportunities within a growing business Company pension Ongoing training and career development Supportive and collaborative working environment Apply Now Kylie Richards (phone number removed) (url removed)
Aug 02, 2026
Full time
Business Development Manager (B2B) Location: Northamptonshire Salary: 30,000 - 45,000 DOE + Uncapped Commission + Bonus Drive Growth. Build Relationships. Earn Without Limits. Aztrum Recruitment is working with a growing and ambitious business in Northamptonshire that is looking to recruit a talented Business Development Manager. This is a fantastic opportunity for a motivated sales professional who enjoys winning new business while developing long-term client relationships. If you have a consultative sales approach, a proven track record in B2B sales, and are looking for a role with genuine earning potential and career progression, this could be the perfect next step. The Role As a Business Development Manager, you'll be responsible for identifying new business opportunities, nurturing existing customer relationships, and helping drive the company's continued growth. You'll manage the full sales cycle, from prospecting and generating leads through to closing deals and developing key accounts. Key Responsibilities Generate new business opportunities through proactive outbound sales activity. Manage and develop an existing portfolio of B2B clients. Build strong relationships with key stakeholders and decision-makers. Understand customer requirements and provide tailored commercial solutions. Prepare quotations, proposals and service agreements. Negotiate pricing and commercial terms to secure profitable business. Maintain an accurate sales pipeline and customer records using the CRM system. Collaborate with internal teams to ensure an excellent customer experience. Meet and exceed sales, revenue and profitability targets. Monitor market trends, competitor activity and new business opportunities. About You We're looking for an ambitious sales professional who enjoys building relationships and delvering results. You'll ideally have: 2+ years' experience in B2B sales, business development or account management. A proven history of achieving and exceeding sales targets. Excellent communication, negotiation and presentation skills. A consultative approach to selling. Strong organisational and time-management abilities. Experience using CRM systems and Microsoft Office. A proactive, self-motivated and commercially driven attitude. The ability to manage your own workload while working collaboratively with colleagues. A full UK driving licence is advantageous. Desirable Background Experience in any of the following sectors would be beneficial: IT & Technology Managed Services Professional Services Recruitment Business Services Solution or consultative sales Managing key or strategic customer accounts What's on Offer? 30,000 - 45,000 basic salary (DOE) Uncapped commission and bonus structure Hybrid working available Clear progression opportunities within a growing business Company pension Ongoing training and career development Supportive and collaborative working environment Apply Now Kylie Richards (phone number removed) (url removed)
Our client is seeking an organised and proactive Operations Coordinator to support a busy service delivery function. Working closely with customers, suppliers and internal teams, you will coordinate workloads, manage service requests and ensure activities are completed efficiently and within agreed deadlines. This is an ideal opportunity for someone who enjoys problem-solving, organisation and communication in a fast-paced environment. Key Responsibilities Coordinate service requests and operational activities across multiple customer accounts. Monitor and manage work queues, ensuring tasks are progressed and completed on time. Schedule and allocate work to operational teams. Liaise with customers, suppliers and internal stakeholders. Provide regular updates via telephone, email and internal systems. Coordinate equipment deliveries and stock movements. Maintain accurate records and documentation. Produce operational reports and performance updates. Identify and escalate risks, delays and service issues. Requirements Previous experience in a coordination, administration, scheduling or operations role. Excellent organisational and time management skills. Ability to manage multiple priorities simultaneously. Strong attention to detail. Excellent verbal and written communication skills. Proficient in Microsoft Office, including Outlook, Excel and Word. Experience working in a fast-paced customer-focused environment. Desirable Experience using CRM or workflow management systems. Background in service delivery, logistics, customer service or operational support. Experience coordinating resources, schedules or customer requests. Benefits 25 days holiday plus Bank Holidays. Pension scheme. Private healthcare. Ongoing training and development. Career progression opportunities. Hybrid working and free parking.
Aug 02, 2026
Full time
Our client is seeking an organised and proactive Operations Coordinator to support a busy service delivery function. Working closely with customers, suppliers and internal teams, you will coordinate workloads, manage service requests and ensure activities are completed efficiently and within agreed deadlines. This is an ideal opportunity for someone who enjoys problem-solving, organisation and communication in a fast-paced environment. Key Responsibilities Coordinate service requests and operational activities across multiple customer accounts. Monitor and manage work queues, ensuring tasks are progressed and completed on time. Schedule and allocate work to operational teams. Liaise with customers, suppliers and internal stakeholders. Provide regular updates via telephone, email and internal systems. Coordinate equipment deliveries and stock movements. Maintain accurate records and documentation. Produce operational reports and performance updates. Identify and escalate risks, delays and service issues. Requirements Previous experience in a coordination, administration, scheduling or operations role. Excellent organisational and time management skills. Ability to manage multiple priorities simultaneously. Strong attention to detail. Excellent verbal and written communication skills. Proficient in Microsoft Office, including Outlook, Excel and Word. Experience working in a fast-paced customer-focused environment. Desirable Experience using CRM or workflow management systems. Background in service delivery, logistics, customer service or operational support. Experience coordinating resources, schedules or customer requests. Benefits 25 days holiday plus Bank Holidays. Pension scheme. Private healthcare. Ongoing training and development. Career progression opportunities. Hybrid working and free parking.
Join Our Client's Team as an Office Manager! Location: Westerham, Kent Contract Type: Permanent - Fully office based Salary: £34,000 - £38,000 (depending on experience) Our client, a leading eCommerce retailer specialising in access equipment and home and garden products, is looking for a passionate Office Manager to join their dynamic team! Key Responsibilities: Manage the day-to-day running of the Westerham office Lead, support and develop the UK customer service and office team Coordinate with outsourced customer service colleagues in the Philippines and team members in the Netherlands Allocate workloads and monitor team performance & Conduct regular performance reviews and team meetings Recruit, onboard and train new office and customer service staff Manage staff attendance, holidays and general personnel administration Establish and maintain appropriate office procedures and working practices Ensure customer enquiries, complaints, returns and escalated issues are handled promptly and professionally Develop and monitor customer service standards and KPIs & Identify opportunities to improve efficiency and customer satisfaction Maintain office supplies, equipment and facilities Liaise with suppliers, contractors and service providers & Review office-related costs and invoices Maintain accurate business records and ensure filing systems are kept up to date Support senior management with reports, projects and general administration Coordinate with warehouse, finance, logistics and marketplace teams Use technology and automation to reduce manual administration Ensure relevant company policies and procedures are followed & Support health and safety requirements within the office Monitor and take responsibility for the company's customer reviews What We're Looking For: Previous experience in an Office Manager, Customer Service Manager or similar supervisory position Experience managing and developing a small team Strong organisational, time-management skills, excellent written and verbal communication skills & strong attention to detail A hands-on approach with staff and customers alike & a professional and confident approach to customer complaints and escalations Good working knowledge of Microsoft Office and other business systems A practical and commercially minded approach The confidence to make decisions and hold people accountable & the ability to work independently and use initiative Experience supporting HR administration would be advantageous What They Offer: 22 days of annual leave + bank holidays Private onsite parking The chance to shape how our established office operates A varied role within a growing UK and European eCommerce business Direct involvement with senior management and business operations If you're ready to make a positive impact and grow with us, we want to hear from you! Apply today and join a team that values your expertise and enthusiasm. To Apply: Send your CV and cover letter to the Bromley Office Angels inbox. Your future starts here! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 02, 2026
Full time
Join Our Client's Team as an Office Manager! Location: Westerham, Kent Contract Type: Permanent - Fully office based Salary: £34,000 - £38,000 (depending on experience) Our client, a leading eCommerce retailer specialising in access equipment and home and garden products, is looking for a passionate Office Manager to join their dynamic team! Key Responsibilities: Manage the day-to-day running of the Westerham office Lead, support and develop the UK customer service and office team Coordinate with outsourced customer service colleagues in the Philippines and team members in the Netherlands Allocate workloads and monitor team performance & Conduct regular performance reviews and team meetings Recruit, onboard and train new office and customer service staff Manage staff attendance, holidays and general personnel administration Establish and maintain appropriate office procedures and working practices Ensure customer enquiries, complaints, returns and escalated issues are handled promptly and professionally Develop and monitor customer service standards and KPIs & Identify opportunities to improve efficiency and customer satisfaction Maintain office supplies, equipment and facilities Liaise with suppliers, contractors and service providers & Review office-related costs and invoices Maintain accurate business records and ensure filing systems are kept up to date Support senior management with reports, projects and general administration Coordinate with warehouse, finance, logistics and marketplace teams Use technology and automation to reduce manual administration Ensure relevant company policies and procedures are followed & Support health and safety requirements within the office Monitor and take responsibility for the company's customer reviews What We're Looking For: Previous experience in an Office Manager, Customer Service Manager or similar supervisory position Experience managing and developing a small team Strong organisational, time-management skills, excellent written and verbal communication skills & strong attention to detail A hands-on approach with staff and customers alike & a professional and confident approach to customer complaints and escalations Good working knowledge of Microsoft Office and other business systems A practical and commercially minded approach The confidence to make decisions and hold people accountable & the ability to work independently and use initiative Experience supporting HR administration would be advantageous What They Offer: 22 days of annual leave + bank holidays Private onsite parking The chance to shape how our established office operates A varied role within a growing UK and European eCommerce business Direct involvement with senior management and business operations If you're ready to make a positive impact and grow with us, we want to hear from you! Apply today and join a team that values your expertise and enthusiasm. To Apply: Send your CV and cover letter to the Bromley Office Angels inbox. Your future starts here! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Michael Page have partnered with a reputable Financial Services Company in Leeds to recruit for a Client Care Executive to join their team asap on a permanent basis due to expansion. This would be an exceptional opportunity for someone experienced within customer services and contact centre environments or someone that is looking ti start out their career with a business which will provide full training! Immediate interviews being held! Client Details Michael Page have partnered with a reputable Financial Services Company in Leeds to recruit for a Client Care Executive to join their team asap on a permanent basis due to expansion. This would be an exceptional opportunity for someone experienced within customer services and contact centre environments or someone that is looking ti start out their career with a business which will provide full training! Immediate interviews being held! Description As a Client Care Executive you will be helping and supporting existing customers regarding their products and services they have with the business. The role will be mainly handling queries over the telephone and email ensuring each conversation is dealt with to the highest standard and the enquiry is resolved as quick as possible. You will be working closely when required with other members of the business to resolve any escalations and supporting with managing cases and progressing accordingly. If you enjoy helping customers and thrive in busy environments we would love to hear from you! Profile Previous customer service experience this could be from a range of backgrounds Excellent communication skills with a confident and friendly telephone manner Professional and personable able to build strong client relations Work well in targeted driven environments An excellent team player Job Offer Salary of £25000+ reputable organisation within the Financial Services Industry+ central location in Leeds+ full training provided+ excellent progression opportunities+ good benefits package+ hybrid working+ free parking+ superb facilities and environment+ collaborative team and culture+ regular socials and incentives+ no shift patterns or weekends+ immediate interviews being held
Aug 02, 2026
Full time
Michael Page have partnered with a reputable Financial Services Company in Leeds to recruit for a Client Care Executive to join their team asap on a permanent basis due to expansion. This would be an exceptional opportunity for someone experienced within customer services and contact centre environments or someone that is looking ti start out their career with a business which will provide full training! Immediate interviews being held! Client Details Michael Page have partnered with a reputable Financial Services Company in Leeds to recruit for a Client Care Executive to join their team asap on a permanent basis due to expansion. This would be an exceptional opportunity for someone experienced within customer services and contact centre environments or someone that is looking ti start out their career with a business which will provide full training! Immediate interviews being held! Description As a Client Care Executive you will be helping and supporting existing customers regarding their products and services they have with the business. The role will be mainly handling queries over the telephone and email ensuring each conversation is dealt with to the highest standard and the enquiry is resolved as quick as possible. You will be working closely when required with other members of the business to resolve any escalations and supporting with managing cases and progressing accordingly. If you enjoy helping customers and thrive in busy environments we would love to hear from you! Profile Previous customer service experience this could be from a range of backgrounds Excellent communication skills with a confident and friendly telephone manner Professional and personable able to build strong client relations Work well in targeted driven environments An excellent team player Job Offer Salary of £25000+ reputable organisation within the Financial Services Industry+ central location in Leeds+ full training provided+ excellent progression opportunities+ good benefits package+ hybrid working+ free parking+ superb facilities and environment+ collaborative team and culture+ regular socials and incentives+ no shift patterns or weekends+ immediate interviews being held
Customer Service and Administration Assistant Full-Time 40 hours per week (Monday - Friday) About the Role As a key member of the Office Admin Team, you will work closely with Customer Service and Admin colleagues to ensure smooth day-to-day operations. This varied role involves supporting order processing, returns management, and customer service, while helping to maintain efficient office administration. Key Responsibilities - Provide administrative support across all areas of operations - Process and manage sales orders accurately and efficiently - Handle customer queries and ensure timely order tracking - Coordinate and manage product returns and related documentation Key Skills & Competencies - Strong attention to detail and organisational skills - Excellent communication and customer service skills - Self-motivated and able to work independently - Proficient in Microsoft Word and Excel Desirable Experience - Familiarity with NetSuite or other ERP systems - Understanding of third-party warehousing or transport logistics - Experience in B2B/B2C customer service - Knowledge of return logistics processes
Aug 02, 2026
Full time
Customer Service and Administration Assistant Full-Time 40 hours per week (Monday - Friday) About the Role As a key member of the Office Admin Team, you will work closely with Customer Service and Admin colleagues to ensure smooth day-to-day operations. This varied role involves supporting order processing, returns management, and customer service, while helping to maintain efficient office administration. Key Responsibilities - Provide administrative support across all areas of operations - Process and manage sales orders accurately and efficiently - Handle customer queries and ensure timely order tracking - Coordinate and manage product returns and related documentation Key Skills & Competencies - Strong attention to detail and organisational skills - Excellent communication and customer service skills - Self-motivated and able to work independently - Proficient in Microsoft Word and Excel Desirable Experience - Familiarity with NetSuite or other ERP systems - Understanding of third-party warehousing or transport logistics - Experience in B2B/B2C customer service - Knowledge of return logistics processes
Anderson Wright Consulting Ltd
Thatcham, Berkshire
SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT - LOCATION Newbury (Thatcham) - PART TIME - SALARY £14 per hour + BONUS & BENEFITS Sales and Customer Service Administrator required for the UK's leading and award-winning Kitchen makeover company. They specialise in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement. They also offer the option of supplying and fitting a brand-new kitchen if the existing kitchen cannot be updated Due to their continued growth and success, they are now recruiting for a Sales and Customer Service Administrator to work part time out of the Newbury Branch THIS IS A PART TIME ROLE (NOT FULL TIME) WITH A SATURDAY ON A ROTA BASIS (ESSENTIAL) - YOU MUST BE ABLE TO WORK ON A SATURDAY THE ROLE As Kitchen Showroom Consultant you will be the first point of contact for customers coming to the showroom and via telephone Gathering full customer requirements, what they are looking to achieved & their expected spend level. Arranging and booking appointments for a member of the team to carry out a home visit to present the sales possibilities & take measurements etc. You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles, appliances etc. Helping customer choose colours, styles etc. Taking phone calls from potential and existing customers as well as suppliers Following up internet and email enquiries You will also be carrying out general admin duties e.g., quotations, placing orders, dealing with suppliers and other admin work as required Ensuring the showroom is always clean and tidy This is a Part Time role working during the week with a Saturday on a Rota Basis Working as a part of a small team, helping out in all departments as business dictates You will be working from the Thatcham Branch, on the A4. THE PERSON The successful Showroom Consultant MUST have experience in a similar role with significant customer interaction both via the phone and face to face. Minimum of 2 years. It would be advantageous to have previous experience in Kitchens, Bathrooms, Bedrooms, DIY, Home Furnishing etc. A friendly disposition and ability to engage customers is essential Enthusiasm for and a strong interest in home improvements The successful candidate must be able to work independently, often looking after the showroom on your own. Confident & able to convert a customer enquiry into a lead or home/showroom appointment Able to work alternate Saturdays with additional hours as required (No Sundays) You must be IT proficient, able to use email, Word, Excel and the Microsoft suite You MUST have excellent customer service skills with great customer facing skills Hands on and happy to help within all departments Live within a commutable distance to the Thatcham Branch THE PACKAGE Salary £14 per hour Bonus scheme Pro Rata Holiday entitlement Free uniform Pension Scheme Staff Discounts Part Time THIS IS A PART TIME ROLE WITH A SATURDAY ON A ROTA BASIS SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT - LOCATION Newbury (Thatcham) - PART TIME - SALARY £14 per hour + BONUS & BENEFITS
Aug 02, 2026
Full time
SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT - LOCATION Newbury (Thatcham) - PART TIME - SALARY £14 per hour + BONUS & BENEFITS Sales and Customer Service Administrator required for the UK's leading and award-winning Kitchen makeover company. They specialise in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement. They also offer the option of supplying and fitting a brand-new kitchen if the existing kitchen cannot be updated Due to their continued growth and success, they are now recruiting for a Sales and Customer Service Administrator to work part time out of the Newbury Branch THIS IS A PART TIME ROLE (NOT FULL TIME) WITH A SATURDAY ON A ROTA BASIS (ESSENTIAL) - YOU MUST BE ABLE TO WORK ON A SATURDAY THE ROLE As Kitchen Showroom Consultant you will be the first point of contact for customers coming to the showroom and via telephone Gathering full customer requirements, what they are looking to achieved & their expected spend level. Arranging and booking appointments for a member of the team to carry out a home visit to present the sales possibilities & take measurements etc. You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles, appliances etc. Helping customer choose colours, styles etc. Taking phone calls from potential and existing customers as well as suppliers Following up internet and email enquiries You will also be carrying out general admin duties e.g., quotations, placing orders, dealing with suppliers and other admin work as required Ensuring the showroom is always clean and tidy This is a Part Time role working during the week with a Saturday on a Rota Basis Working as a part of a small team, helping out in all departments as business dictates You will be working from the Thatcham Branch, on the A4. THE PERSON The successful Showroom Consultant MUST have experience in a similar role with significant customer interaction both via the phone and face to face. Minimum of 2 years. It would be advantageous to have previous experience in Kitchens, Bathrooms, Bedrooms, DIY, Home Furnishing etc. A friendly disposition and ability to engage customers is essential Enthusiasm for and a strong interest in home improvements The successful candidate must be able to work independently, often looking after the showroom on your own. Confident & able to convert a customer enquiry into a lead or home/showroom appointment Able to work alternate Saturdays with additional hours as required (No Sundays) You must be IT proficient, able to use email, Word, Excel and the Microsoft suite You MUST have excellent customer service skills with great customer facing skills Hands on and happy to help within all departments Live within a commutable distance to the Thatcham Branch THE PACKAGE Salary £14 per hour Bonus scheme Pro Rata Holiday entitlement Free uniform Pension Scheme Staff Discounts Part Time THIS IS A PART TIME ROLE WITH A SATURDAY ON A ROTA BASIS SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT - LOCATION Newbury (Thatcham) - PART TIME - SALARY £14 per hour + BONUS & BENEFITS
Role Title: Customer Journey Technician / Customer Service Advisor Business area: Customer Service Location: Pride Park / Derby (weekends are WFH once you have passed training) Hours: 2-10 pm including weekends Key Accountabilities: - Proactively manage customers through any potential failures in delivery to avoid complaints and repeat calls by keeping them advised of status of work and the steps that are necessary to complete their work. - Manage customer expectations on works that need to be rescheduled due to events and emergencies. - Work collaboratively across Workforce Planning & Optimisation and Operational areas to prioritise customer commitments that are broken or jeopardised to establish the quickest and more effective way to restore trust and belief that work will be carried out. - Build and sustain excellent stakeholder relationships from frontline staff to regional business leads within Severn Trent Water and across our 3rd party contractors, highways agencies, councils, and any other relevant suppliers. - Provide coaching and upskilling across Workforce Planning & Optimisation in customer handling skills to support colleagues in how to deliver difficult messages and handle objections/challenges in a professional and resilient manner. - Case managing high profile customer issues/ongoing complaints so that customers are pro-actively kept informed and supported whilst their queries are being delivered. - Conducting Root Cause Analysis of written reportable complaints within Workforce Planning & Optimisation, in turn supporting across company customer complaints functions to improve the speed of reply and reduction in Workforce Planning & Optimisation caused failures. Experience: - A background in customer service. - A positive and empathetic approach to resolving customer queries. - Identifies issues, generates workable solutions, and makes rational judgements. Desirable: - Experience in CRM and telephony software and systems. - Experience in a customer focused organisation Capabilities: - Ability to deal with customer complaints, escalations, and problems to fully resolved outcome. - Ability to multitask and operate to strict timelines. - Ability to work under pressure in a dynamic and changing environment. - Be a confident effective communicator to all operational and business stakeholders. - Demonstrate strong day to day decision making capability alongside personal accountability for actions. - Demonstrate self-control and react positively when working in difficult situations and under pressure. - Ability to work well in a team, sharing knowledge, being supportive and team spirited. Qualifications: - GCSE's graded A-C (or equivalent) including English and Maths
Aug 02, 2026
Contractor
Role Title: Customer Journey Technician / Customer Service Advisor Business area: Customer Service Location: Pride Park / Derby (weekends are WFH once you have passed training) Hours: 2-10 pm including weekends Key Accountabilities: - Proactively manage customers through any potential failures in delivery to avoid complaints and repeat calls by keeping them advised of status of work and the steps that are necessary to complete their work. - Manage customer expectations on works that need to be rescheduled due to events and emergencies. - Work collaboratively across Workforce Planning & Optimisation and Operational areas to prioritise customer commitments that are broken or jeopardised to establish the quickest and more effective way to restore trust and belief that work will be carried out. - Build and sustain excellent stakeholder relationships from frontline staff to regional business leads within Severn Trent Water and across our 3rd party contractors, highways agencies, councils, and any other relevant suppliers. - Provide coaching and upskilling across Workforce Planning & Optimisation in customer handling skills to support colleagues in how to deliver difficult messages and handle objections/challenges in a professional and resilient manner. - Case managing high profile customer issues/ongoing complaints so that customers are pro-actively kept informed and supported whilst their queries are being delivered. - Conducting Root Cause Analysis of written reportable complaints within Workforce Planning & Optimisation, in turn supporting across company customer complaints functions to improve the speed of reply and reduction in Workforce Planning & Optimisation caused failures. Experience: - A background in customer service. - A positive and empathetic approach to resolving customer queries. - Identifies issues, generates workable solutions, and makes rational judgements. Desirable: - Experience in CRM and telephony software and systems. - Experience in a customer focused organisation Capabilities: - Ability to deal with customer complaints, escalations, and problems to fully resolved outcome. - Ability to multitask and operate to strict timelines. - Ability to work under pressure in a dynamic and changing environment. - Be a confident effective communicator to all operational and business stakeholders. - Demonstrate strong day to day decision making capability alongside personal accountability for actions. - Demonstrate self-control and react positively when working in difficult situations and under pressure. - Ability to work well in a team, sharing knowledge, being supportive and team spirited. Qualifications: - GCSE's graded A-C (or equivalent) including English and Maths
JDR - Just Dynamic Recruitment
Swansea, Neath Port Talbot
Lettings Negotiator Mumbles, Swansea SA3 £25,000 - £26,000 Basic Salary + Uncapped Commission (Minimum OTE £30,200+) Are you a motivated sales professional with a passion for property and delivering outstanding customer service? Whether you already have experience in lettings or come from a sales-driven background, this is a fantastic opportunity to join a successful and supportive team where your ea click apply for full job details
Aug 02, 2026
Full time
Lettings Negotiator Mumbles, Swansea SA3 £25,000 - £26,000 Basic Salary + Uncapped Commission (Minimum OTE £30,200+) Are you a motivated sales professional with a passion for property and delivering outstanding customer service? Whether you already have experience in lettings or come from a sales-driven background, this is a fantastic opportunity to join a successful and supportive team where your ea click apply for full job details
Customer Experience Associate Location: Poole Salary: 29,000 - 30,500 Job Type: Full-time, Temporary We're recruiting for a Customer Experience Associate to join a busy customer service team based in Poole. This is a fantastic opportunity for someone who enjoys delivering exceptional customer service, solving problems, and building strong customer relationships in a fast-paced office environment. The Role You'll be the first point of contact for customers, handling a variety of enquiries while ensuring every interaction is professional, efficient, and customer-focused. You'll work closely with internal teams to resolve queries, manage orders, and provide an outstanding customer experience. Key Responsibilities Handle inbound and outbound customer calls and emails. Manage customer enquiries, orders, deliveries, returns, and complaints. Update and maintain accurate customer records within the CRM system. Liaise with internal departments to resolve customer queries. Monitor customer orders and provide regular updates. Proactively identify opportunities to improve the customer experience. Produce accurate documentation and maintain system records. Support the wider customer service team with day-to-day operations. About You We're looking for someone with: Previous experience in a customer service or customer experience role. Excellent communication and relationship-building skills. Strong organisational skills and attention to detail. Experience using CRM systems and Microsoft Office. A proactive approach with excellent problem-solving abilities. The ability to prioritise workloads and work effectively in a busy environment. A positive, team-focused attitude with a passion for delivering outstanding customer service. Benefits 30 days holiday (including bank holidays) Monthly bonus scheme Company sick pay LinkedIn Learning Free onsite parking Employee Assistance Programme Cycle to Work scheme Company events and additional employee benefits TJCOM
Aug 02, 2026
Seasonal
Customer Experience Associate Location: Poole Salary: 29,000 - 30,500 Job Type: Full-time, Temporary We're recruiting for a Customer Experience Associate to join a busy customer service team based in Poole. This is a fantastic opportunity for someone who enjoys delivering exceptional customer service, solving problems, and building strong customer relationships in a fast-paced office environment. The Role You'll be the first point of contact for customers, handling a variety of enquiries while ensuring every interaction is professional, efficient, and customer-focused. You'll work closely with internal teams to resolve queries, manage orders, and provide an outstanding customer experience. Key Responsibilities Handle inbound and outbound customer calls and emails. Manage customer enquiries, orders, deliveries, returns, and complaints. Update and maintain accurate customer records within the CRM system. Liaise with internal departments to resolve customer queries. Monitor customer orders and provide regular updates. Proactively identify opportunities to improve the customer experience. Produce accurate documentation and maintain system records. Support the wider customer service team with day-to-day operations. About You We're looking for someone with: Previous experience in a customer service or customer experience role. Excellent communication and relationship-building skills. Strong organisational skills and attention to detail. Experience using CRM systems and Microsoft Office. A proactive approach with excellent problem-solving abilities. The ability to prioritise workloads and work effectively in a busy environment. A positive, team-focused attitude with a passion for delivering outstanding customer service. Benefits 30 days holiday (including bank holidays) Monthly bonus scheme Company sick pay LinkedIn Learning Free onsite parking Employee Assistance Programme Cycle to Work scheme Company events and additional employee benefits TJCOM
About the role Sytner Solihull currently has a great opportunity available for a SMART Repair Technician to join our talented team. As a Sytner SMART Repair Technician, you will be responsible for carrying out S.M.A.R.T repairs on vehicles. You must have the ability to competently carry out repairs to a high level of quality in set timescales. Duties will include: refurbishing painted alloy wheels, refurbishing and renovating used cars ready for resale, attending to and repairing scratches, scuffs and dents, windscreen abrasions/chip repair, general interior refurbishment and other similar duties. Sytner SMART Repair Technicians work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You Previous experience as a SMART Repair Technician is essential. Experience in a similar Bodyshop environment is beneficial as we are looking for an individual who has the ability to operate efficiently in a fast-paced environment. We are looking for someone who is passionate to deliver the highest possible standard of repair with strong attention to detail. Strong time management and organisational skills are also required as you will ensure that assigned jobs are completed within estimated times. Don't worry if you are not working for BMW currently, we have the training and the facilities to help you make the next big step in your career. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 02, 2026
Full time
About the role Sytner Solihull currently has a great opportunity available for a SMART Repair Technician to join our talented team. As a Sytner SMART Repair Technician, you will be responsible for carrying out S.M.A.R.T repairs on vehicles. You must have the ability to competently carry out repairs to a high level of quality in set timescales. Duties will include: refurbishing painted alloy wheels, refurbishing and renovating used cars ready for resale, attending to and repairing scratches, scuffs and dents, windscreen abrasions/chip repair, general interior refurbishment and other similar duties. Sytner SMART Repair Technicians work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You Previous experience as a SMART Repair Technician is essential. Experience in a similar Bodyshop environment is beneficial as we are looking for an individual who has the ability to operate efficiently in a fast-paced environment. We are looking for someone who is passionate to deliver the highest possible standard of repair with strong attention to detail. Strong time management and organisational skills are also required as you will ensure that assigned jobs are completed within estimated times. Don't worry if you are not working for BMW currently, we have the training and the facilities to help you make the next big step in your career. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
