712 jobs found

Freightserve recruitment are looking for a Export Shipping Co-Ordinator dealing with Road and Oceanfreight for a well-established Freight Company based in the E16 area. Duties:- Arranging shipments by ocean and roadfreight Dealing with Groupage Ocean LCL and FCL Supporting Head office (Based at LHR) Key Account management Start to finish role Required Experience:- Road and Oceanfreight knowledge Good customer service skills As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Bar Staff Goose and Gridiron We are currently looking to hire a Bar/Café Team Member to join our vibrant and welcoming team at the Goose and Gridiron (Freemasons' Hall, Covent Garden). Purpose of the Job: The purpose of the job will be to greet, serve and look after guests while maintaining a friendly and welcoming environment in a busy bar and café environment. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage preparation methods, trends and presentation. Key Responsibilities: Preparing and serving drinks Creating a welcoming environment for a broad range of guests Keeping work areas, utensils and equipment and seating areas clean and well maintained. Properly handle and maintain all equipment Understanding and communicating information about our food and beverage offering, including allergen awareness Respond to orders, questions, concerns and complaints in a polite and efficient manner Receiving and processing customer payments Observe relevant health and safety standards Plus, any other reasonable duties Skills: Excellent customer service Excellent verbal communication in English Good personal presentation Ability to work effectively as part of a team Flexibility and adaptability Ability to learn new information quickly Physical ability to move boxes, stock. Hours of work: Full time 35 hours per week. Salary and Benefits: Competitive salary (subject to experience) plus the following benefits package: Private Medical cover Pension (3.5% employee & 9% employer contributions - increasing to 12%) Free Life Assurance Holiday (25 days increasing to 30 days) Interest free season ticket loan Gym membership (subsidised) Health and Wellbeing Benefits Flexible working Application details: To apply please send your CV and covering letter to: Arlana Graham - HR Coordinator - United Grand Lodge of England via email button below. Please ensure that your CV/covering letter evidences the necessary skills and how your experience to date matches the requirements for the role. Closing date for applications is 5pm on Friday 21st August 2026.

An opportunity has arisen for an Lettings Negotiator / Lettings Consultant / Leasing Agent to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations. As an Lettings Negotiator / Lettings Consultant / Leasing Agent, you will manage lettings activity, enquiries, listings, and vacant unit marketing across a varied property portfolio. This role offers a salary range of £30,000 - £39,000 and benefits. You will be responsible for Managing and maintaining property listings across key property portals Handling incoming lettings enquiries and supporting leasing processes Coordinating property viewings with prospective tenants Assisting with the marketing of vacant commercial units Liaising with tenants, prospective occupiers, and wider stakeholders Ensuring all listings remain accurate, engaging, and up to date Supporting sales-related property activity where required What we are looking for Previously worked as a Lettings Negotiator, Lettings Agent, Lettings Consultant, Lettings Coordinator, Estate Agent, Lettings Administration Manager, Leasing Agent a or in a similar role. Prior experience within lettings or estate agency environments Must have strong working knowledge of Zoopla and Rightmove Experience dealing with leasing and sales enquiries Strong customer service approach with clear and confident communication Highly organised with the ability to manage multiple properties and priorities Proactive mindset with good commercial awareness This is a great opportunity for an experienced lettings professional looking to take ownership of a busy and diverse property portfolio. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Know enough about boilers, heating and plumbing to work out what's actually wrong when a customer calls? We need an experienced Service Controller to join an existing office-based team supporting a busy domestic engineering operation. This isn't a standard customer service role. You'll be the bridge between the customer and the engineer: understanding the problem, asking the right questions, providing straightforward first-line solutions where appropriate and deciding when an engineer needs to take over. Think technical customer service meets second-line support meets engineer coordination . You'll also help keep the operation moving, coordinating engineer diaries, arranging appointments and managing the quotation process. You won't be expected to technically price or produce quotations from scratch, but you will make sure the right information gets to the right people and that quotes reach customers. Day to day, you'll be Handling incoming plumbing, heating and related service enquiries Diagnosing straightforward issues over the phone Talking customers through basic fixes where appropriate Identifying when an engineer visit is required Booking and coordinating engineer appointments Planning engineer diaries effectively Liaising between customers, engineers and the wider team Coordinating quotations and following them through Keeping customers updated and making sure nothing disappears into an inbox What we're looking for The key thing here is relevant industry knowledge . You'll ideally have worked in a customer service, service desk, technical support, scheduling or service controller role within heating, boilers, plumbing, air conditioning or a closely related engineering environment . You don't need to be an engineer yourself, but you do need enough technical understanding to recognise common problems, ask sensible questions and communicate effectively with both customers and engineers. We're adding to an established team, so you'll have people around you who understand the operation. What we need is someone who can bring together technical understanding, customer service and organisation and keep a busy day running smoothly. If you've worked behind the scenes keeping domestic engineers moving and customers informed, we'd like to hear from you Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Gi Group are hiring a Breakdown Customer Service Coordinator Location: Barnsley (S70) Pay: 26,436 p/a Working hours: 40 hours per week Are you a confident communicator who enjoys solving problems and helping customers? We're looking for a proactive and customer-focused Breakdown Customer Service Coordinator to join a busy and supportive team in Barnsley. What You'll Be Doing: Handling inbound and outbound customer calls Communicating with customers via phone and email Providing solutions and resolving queries efficiently Liaising with internal departments to ensure excellent service delivery Managing breakdown and customer service-related enquiries What We're Looking For: Excellent communication skills and a professional phone manner Confident dealing with a variety of people A positive, proactive approach to problem-solving Ability to quickly learn new information and processes Customer service experience is advantageous Working Hours: Monday to Friday, 40 hours per week Operating hours are between 6:00am and 8:00pm (most likely shift pattern 10:00am - 6:00pm ) Weekend work on a rota basis, approximately 1 day every 4-5 weeks Benefits: NEST Pension Scheme Free On-Site Parking BUPA Healthcare Annual Pay Reviews (every April) Holiday Entitlement & Statutory Breaks Bank Holiday Working Returned as Time Off in Lieu If you're organised, customer-focused, and thrive in a fast-paced environment, we'd love to hear from you, please apply now with your CV. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Bar Staff - Casual Worker Goose and Gridiron We are currently looking to hire a Bar/Cafe Team Member to join our vibrant and welcoming team as a casual worker at the Goose and Gridiron (Freemasons' Hall, Covent Garden). Purpose of the Job: The purpose of the job will be to greet, serve and look after guests while maintaining a friendly and welcoming environment in a busy bar and café environment. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage preparation methods, trends and presentation. Key Responsibilities: Preparing and serving drinks Creating a welcoming environment for a broad range of guests Keeping work areas, utensils and equipment and seating areas clean and well maintained. Properly handle and maintain all equipment Understanding and communicating information about our food and beverage offering, including allergen awareness Respond to orders, questions, concerns and complaints in a polite and efficient manner Receiving and processing customer payments Observe relevant health and safety standards Plus, any other reasonable duties Skills Excellent customer service Excellent verbal communication in English Good personal presentation Ability to work effectively as part of a team Flexibility and adaptability Ability to learn new information quickly Physical ability to move boxes, stock. Working hours & pay: We are open Monday to Saturday, and successful applicants would tend to work 8-10-hour shifts between the hours of 9am and 10:30pm, though some flexibility may be required on occasion. This is a casual working opportunity offering up to 20-30 hours per week at a £14.00 hourly rate. Application details: To apply please send your CV and covering letter to: Arlana Graham - HR Coordinator - United Grand Lodge of England by email via the button below. Please ensure that your CV/covering letter evidences the necessary skills and how your experience to date matches the requirements for the role. Closing date for applications is 5pm on Friday 21st August 2026.

Job Title: Receptionist / Front of House Salary: 26,000 Contract: Full-time, permanent (37.5 hours per week, Monday to Friday) Do you enjoy working in a front-facing role where you can provide a high level of service and keep things running smoothly? We're working with a well-established company who is looking for a Customer Coordinator to join their friendly and growing team. You'll be the first point of contact for visitors and will work closely with specialists, managers and external partners, playing a key role in the day-to-day running of the site. What you'll be doing: Meeting and greeting visitors, ensuring a professional and welcoming experience Managing customer enquiries and supporting them throughout their journey Booking appointments and coordinating follow-ups Maintaining accurate records and updating internal systems Keeping the reception area organised and presentable Taking payments and handling transactions Responding to queries via phone, email and written correspondence Managing inbound and outbound calls and general inbox activity What we're looking for: Previous experience in a front-of-house or administrative role Confident telephone manner and strong communication skills Organised, reliable and detail-focused Able to work in a busy environment and adapt when needed Good working knowledge of Microsoft Office Professional presentation Flexibility to cover other sites on occasion Own transport due to location If you're looking for a role where you can really make an impact and be part of a supportive team, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Sales Administrator Shipley, West Yorkshire Full-Time Permanent £26,000 - £30,000 + Career Progression + Training Overview Reed is delighted to be recruiting on behalf of an established and growing manufacturing business for a Customer Service Advisor / Account Coordinator. We are looking for an ambitious, personable and organised individual with a minimum of 2 years' experience in a customer service, sales support, account management, order processing or similar office-based customer-facing role. The Opportunity Customer Service Account Management Project Coordination Sales Support Commercial Operations What You Will Be Doing Managing a portfolio of customer accounts Processing customer orders and coordinating projects Building and maintaining strong customer relationships Providing quotations, order updates and delivery information Working closely with internal teams Resolving customer queries Supporting account development initiatives What We Are Looking For Minimum 2 years experience in a similar role Excellent communication skills Strong organisational skills and attention to detail Ability to manage multiple priorities Positive and proactive attitude Strong IT skills Passion for customer service What Is In It For You Competitive salary Training and development Career progression Exposure to key customer accounts Supportive team environment If interested apply now or email your current CV to

Services Sales Coordinator Location: London (1/2 days a week) Contract: 6 Months Rate: 300- 350 per day (Outside IR35) We're partnering with a leading global technology organisation to recruit an experienced Services Sales Coordinator to join their Professional Services team on an initial 6-month contract. This role sits at the heart of the Professional Services Sales function, supporting the sales process from initial customer engagement through to project handover. Working closely with Account Managers, Professional Services Consultants and Project Managers, you'll coordinate services opportunities, prepare customer proposals and ensure everything is in place before work moves into delivery. Key Responsibilities Support the Professional Services Sales team throughout the sales lifecycle. Coordinate Professional Services opportunities from initial enquiry through to project handover. Work with Account Managers to understand customer requirements and define the appropriate services offering. Schedule discovery calls and planning meetings with customers and internal stakeholders. Coordinate the preparation of Statements of Work (SOWs), proposals, quotations and supporting documentation. Assist with pricing requests, approvals and general commercial administration. Track opportunities through Salesforce (or a similar CRM), ensuring records remain accurate and up to date. Liaise with Professional Services teams to confirm resource availability, timelines and project readiness. Act as the central point of coordination between Sales, Professional Services and customers throughout the pre-sales process. Support forecasting, reporting and general administrative activities for the Services Sales team. Ensure a smooth handover of signed opportunities into the delivery team. About You Previous experience in a Services Sales Coordinator , Sales Coordinator , Sales Support , Professional Services Coordinator or similar role. Experience supporting sales activities within a technology, cloud, networking or IT services environment. Comfortable coordinating proposals, Statements of Work (SOWs), quotations and customer-facing documentation. Strong organisational skills with the ability to manage multiple opportunities simultaneously. Excellent communication and stakeholder management skills. Commercially minded with a good understanding of the sales lifecycle. Experience using Salesforce or another CRM platform is highly desirable. Previous exposure to Professional Services or technology consulting would be advantageous. Fluent English is essential.

Location: Paisley, Glasgow Pay Rate: 15.00 per hour (approx. 29,250 per annum based on 37.5 hours per week) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: Minimum 6-month temporary contract (with potential for extension) Role Overview A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions. Key Responsibilities Process customer orders accurately and efficiently Prepare and issue quotations in line with customer requirements Respond to customer enquiries via telephone and email in a timely manner Provide administrative and technical support to sales and customer service teams Maintain accurate records using SAP, CRM, or similar systems Manage multiple tasks effectively while working under pressure Build and maintain strong relationships with both internal stakeholders and external customers Skills & Experience Required Previous experience in a customer support or administrative role Familiarity with SAP, CRM, or similar business systems Strong communication skills, both written and verbal Excellent interpersonal skills with the ability to build relationships at all levels Highly organised with strong prioritisation skills Detail-focused with a commitment to accuracy in a fast-paced environment Demonstrated commitment to delivering excellent customer service

German-Speaking Order Processing Coordinator Location: Guildford Salary: 32,000 per annum (negotiable) Working Pattern: Full Time Mon - Fri (9am - 5:30pm) Hybrid Role with Free Parking Join my clients Growing Team! Are you a detail-oriented professional with a passion for order processing and logistics? Do you have a flair for communication, especially in German? If so, I have the perfect opportunity for you! My client is seeking an experienced German-Speaking Order Processing Coordinator to join their dynamic team in Guildford. As this organisation continues to grow, they need someone like you to ensure the smooth handling of their customer orders from start to finish. Your Role: In this exciting position, you will manage the end-to-end customer order cycle, ensuring that every order is processed accurately and efficiently. Your primary responsibilities will include: Order Management: - Receive, validate, and enter customer orders into our ERP systems. - Confirm product availability, pricing, and lead times for our German clients. - Maintain meticulous documentation and order records at every stage. Inventory & Stock Coordination: - Monitor stock levels and coordinate with the warehouse and procurement teams. - Alert relevant teams of low-stock items and shipment delays Customer Communication: - Serve as the main point of contact for B2B clients in Germany. - Provide timely updates on order status and respond promptly to inquiries. Reporting & Continuous Improvement: - Produce regular reports on order performance and identify areas for improvement. - Support initiatives aimed at enhancing order accuracy and customer satisfaction. What We're Looking For: To thrive in this role, you should have: Fluency in written and spoken German. 5+ years of experience in order processing, logistics, or supply chain coordination. Familiarity with international suppliers, particularly those in China. Proficiency in ERP systems and strong Excel/Google Sheets skills. Excellent communication skills and a keen attention to detail. What's in It for You? A competitive salary of 32,000 per annum (negotiable) A hybrid working model offering flexibility. Free parking at our Guildford location. Opportunities for professional growth and development within a supportive team environment. Be Part of Something Great! If you're ready to bring your expertise in order processing and your passion for customer service to our organisation, I want to hear from you! Join my client in delivering exceptional service to their clients while enjoying a vibrant workplace culture. Apply Now! Take the next step in your career and become a vital part of my clients growing team. We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Liaison Coordinator Shift Patterns: Monday to Friday, 9am - 5pm About the role: We are looking for a confident and compassionate Customer Liaison Coordinator to become the first point of contact for prospective residents, families, and members of the public. This is a telephone-based role where you will provide a professional, friendly, and efficient service, ensuring every enquiry is handled with care and directed to the appropriate team. Key responsibilities: Answer incoming telephone calls and respond to email enquiries from prospective residents, families, and the general public. Provide accurate information about our care homes and the services we offer. Arrange and coordinate care home visits for prospective residents and their families. Liaise closely with care home teams to ensure enquiries and requests are managed promptly and efficiently. Maintain accurate records of all enquiries and follow-up actions. Deliver a professional, empathetic, and customer-focused experience on every interaction. Remain calm and supportive when handling sensitive or challenging conversations. Benefits of working with Runwood Homes: 28 days Paid Holiday Pension Scheme Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure Employee Assistance Scheme that is also available to immediate family members Opportunities to progress your career within the company Free, on-site parking About you: The successful Customer Liaison Coordinator will have previous experience in a customer service, contact centre, or other customer-facing role, with an excellent telephone manner and confident, professional communication skills. You will be caring, empathetic, and approachable, with the ability to work independently while managing multiple tasks effectively. Strong organisational skills, excellent attention to detail, and the ability to remain calm under pressure in a busy environment are essential. Applicants should also possess good IT skills and be confident using email and Microsoft Office applications. About Runwood Homes: Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of 57 homes across England. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents. At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents. As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry. All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.

Large Housing Association is looking for an Estate Operations Coordinator to deliver a first-class service to residents on a large multi-tenure estate in North London Responsibilities: Contributing to the management of a large multi-tenure estate. Supervising the onsite estate team and service providers to deliver against targets. Contribute to the creation of service charge budgets and financial planning and respond to queries around service charge billing and collection. Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Collaborate with the estate management team to address individual resident needs and gather feedback. Drive service improvement initiatives to enhance customer satisfaction. Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works. This role will be hybrid working with 4 days on site in Colindale and Camden and the other WFH. Experience: Relevant experience in a similar customer-facing role. Excellent communication and interpersonal skills Experience in liaising and managing contractors Property management or Housing experience Computer skills (Word, Excel, Outlook) £20.88 ph PAYE or £27.61 ph Umbrella

Office & HR Administrator Temporary - 6 months initially with review for further extension Full-time hours 9am 5pm £15 per hour plus holiday pay Location: Slough Working pattern: Hybrid office-based every Monday, Tuesday and Wednesday Our client is seeking a highly organised and proactive Office & HR Administrator to support the smooth day-to-day running of its UK office while providing valuable administrative support to the HR function. This is a varied, hands-on position combining office coordination, facilities, supplier management, health and safety, finance administration, IT coordination and HR support. It would suit someone who enjoys taking ownership, building strong working relationships and ensuring everything operates efficiently behind the scenes. The role offers hybrid working, with a requirement to attend the Slough office every Monday, Tuesday and Wednesday. Applicants must also be flexible to work from the office on additional days when business needs require. The role Working closely with the Head of HR and colleagues across the organisation, your responsibilities will include: • Acting as the main point of contact for office administration queries • Ensuring the office remains professional, organised, safe and welcoming • Managing office supplies, stationery, refreshments and consumables • Coordinating post, couriers, deliveries, meeting rooms and visitors • Maintaining accurate office records, trackers and filing systems • Supporting employee and visitor travel arrangements • Managing relationships with suppliers and external service providers • Coordinating office maintenance, repairs and facilities requirements • Maintaining health and safety records, inspections and compliance documentation • Supporting supplier set-up, invoice tracking and purchase order administration • Maintaining petty cash and office expenditure records • Coordinating IT equipment for new starters and leavers • Maintaining accurate office and IT asset records • Supporting employee onboarding, inductions and new starter documentation • Updating employee records and HR systems accurately and confidentially • Assisting with leaver administration and other employee lifecycle changes • Coordinating training records and compliance documentation • Supporting employee engagement activities, wellbeing initiatives and internal events • Providing administrative support for HR projects and annual people processes • Assisting with internal communications, company meetings and occasional off-site events • Identifying opportunities to improve administrative processes and ways of working What we re looking for The successful candidate will have: • Previous experience in an Office Manager, Office Coordinator, Executive Administrator or similar multifunctional role • Excellent organisational and administrative skills • Strong attention to detail and a methodical approach • The confidence to manage multiple priorities and work independently • Experience liaising with suppliers and external service providers • Strong Microsoft Office skills, including Word, Excel, Outlook and PowerPoint • Experience handling confidential records and sensitive information • Excellent written and verbal communication skills • A professional, proactive and customer-focused approach • The flexibility to attend the office outside the usual Monday-to-Wednesday pattern when required Experience supporting HR administration, onboarding, health and safety, finance processes or employee events would be advantageous. Previous experience within a regulated environment would also be beneficial but is not essential. Why apply? This is an excellent opportunity to join a growing and dynamic organisation in a broad position where you can take genuine ownership of office operations while developing your HR administration experience. If you are organised, approachable and enjoy creating an efficient and positive working environment, we would be delighted to hear from you. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.

Service Coordinator Wigan (Office Based role) Engineering Permanent (Competitive Salary) Summary My client are seeking a proactive Service Coordinator to support the daily operations of their Service Department. This role involves working closely with Mechanical, Electrical, and Fire & Security service teams to coordinate service activities Planned and Reactive, manage documentation, schedule engineers, and ensure customers receive a professional and efficient service. The position requires excellent organisational skills, strong attention to detail, and a customer-focused approach to thrive in a fast-paced environment. Key responsibilities include handling customer enquiries, processing service requests, maintaining certification records, issuing reports and certificates, and liaising with engineers, customers, and subcontractors to ensure timely and accurate service delivery. Key Responsibilities • Manage day-to-day administrative tasks within the Service Department • Handle incoming telephone calls and respond to customer enquiries • Process service requests and raise jobs accurately within the job management system • Schedule and coordinate service appointments for engineers • Review engineers reports for accuracy before issuing to customers • Maintain certification records and ensure proper documentation storage • Issue service reports and certificates promptly • Chase outstanding information from engineers, customers, and subcontractors • Upload material costs and maintain accurate job records • Provide service updates and communicate effectively with customers Skills • Previous experience in an administrative or customer service role • Excellent organisational and time management skills • Strong written and verbal communication skills • Proficient in Microsoft Office (Word, Excel, Outlook) • Experience using job management systems or CRM software

Customer & Studio Experience Manager - 15 Alfred Pl, London Our Company: FACEGYM is the world's first facial fitness brand, a unique workout experience operating at the intersection of beauty, wellness and performance. We are in the business of confidence, delivering results-driven workouts for the 40+ muscles of the face through our studios, digital platform and product innovation. With a growing footprint across the UK, US and franchise markets (India & UK), we are entering our next phase of scale where operational excellence and customer experience are critical to our success. About The Role: We are looking for a Customer & Studio Experience Manager to own and elevate every client touchpoint at FACEGYM outside of the workout itself. From the moment a client first discovers us to the moment they rebook, you are responsible for making that experience seamless, consistent and genuinely reflective of what FACEGYM stands for. Right now, our approach to customer experience is fragmented and reactive. This role exists to change that: to build a proactive feedback culture, turn our systems into strategic tools, and ensure the voice of the client sits at the centre of commercial and operational decision-making. You will own Zenoti, our core business and customer management platform, lead the CX function, manage two Studio Experience Coordinators, and work cross-functionally to embed a genuine customer-first mindset across the business. What You'll Own: Zenoti: System Ownership and Optimisation You are the internal expert and the primary point of contact with Zenoti as a company. Day-to-day system management such as; master data, configuration, payments, transactional communications, FACEGYM app is the baseline. The real opportunity is optimisation: managing the vendor relationship, researching and evaluating new features, and leading their rollout to drive efficiency, utilisation and a better client experience. You attend weekly CSM calls, manage escalations, and influence Zenoti's roadmap on behalf of FACEGYM. App and Membership Backbone You own the operational backbone of both the FACEGYM app and the membership programme. This means the configuration and client-facing flows within Zenoti, the communications triggered at every membership stage (join, active, renewal, pause, cancellation), app user experience and performance, and the troubleshooting of issues when they arise. In partnership with Marketing on messaging and Product/Tech on development, you ensure both channels are frictionless, consistent and on-brand. The Client Journey You own every digital client touchpoint outside of the Service. The journey this role is responsible for runs from: booking, through pre-visit communications, to arrival and check-in, through to post-workout follow-up, rebooking and long-term retention. The in-studio workout experience is owned by the Education team. Your responsibility is ensuring everything before and after the workout from a systems perspective is optimised and considered. Customer Feedback and Reviews You move FACEGYM from passive feedback receiver to proactive listener. You own our review strategy, implement structured post-visit feedback loops, and ensure client sentiment is visible, reported and acted upon across the business. CX Platform and Escalations Day-to-day ownership of our CX inbox platform ( Gor gias ), with the Studio Experience Coordinators as first line. You set the standard for tone of our macros, response time and resolution quality, manage complex escalations, and ensure consistency across UK, US and franchise markets. AI and Innovation You will actively explore and implement AI tools that improve the quality and efficiency of CX at FACEGYM whether that is automating reporting, enhancing response workflows, improving personalisation in client communications, or identifying patterns in feedback at scale. This is an evolving space and we want someone curious about it, not cautious of it. Reporting and Insight Weekly and monthly CX reporting that goes beyond numbers. You bring the voice of the client into trade meetings, commercial planning and operational decisions. Your reporting shifts CX from an update on the agenda to an input that shapes it. Cross-Functional CX Great client experience at FACEGYM is not owned by one team, it is felt across every function. This role works closely with Marketing (on campaigns, client comms and messaging), Operations (on studio readiness and scheduling), Education (on the handoff at the studio door), and Product/Tech (on the app and booking experience). You are the connective tissue, the person who brings the client's perspective into decisions that are often made without it. Team Management Lead, develop and support 2 Studio & Customer Relationship Coordinators, who are responsible for real-time scheduling optimisation across London studios and first-line client communications across UK, US and franchise markets. Who you are: You have experience owning customer experience in a service, hospitality or membership-led environment. You are equally managing a system and presenting insight to senior stakeholders. You notice when something is off in a client journey before anyone complains about it and know which stakeholder/department to collaborate with to resolve. 5+ years' experience in customer experience, operations, or systems roles, ideally within a service or membership-based business Strong experience managing and optimising booking or CRM systems, with Zenoti experience highly preferred Analytical mindset with the ability to pull, interpret, and present data to drive decision-making Confident cross-functional collaborator who builds strong relationships and influences across teams Clear and professional communicator with strong written and verbal communication skills Proactive and self-motivated, with the ability to identify issues early and improve processes independently Experience with, or a strong interest in, AI tools for customer touchpoints is a plus

Reception & Clinic Coordinator (Funding & Administration) Location: Hersham Working Days: Wednesday, Thursday, Friday & Saturday 8:30am - 6:30pm Salary: £23,000 - £27,000 per annum (depending on experience) Join a Friendly, Professional Clinical Team Are you an organised, people-focused administrator who enjoys variety and thrives in a busy environment? Our client is looking for a Reception & Clinic Coordinator to become the welcoming face of a growing practice. This is a varied role combining front-of-house reception, clinic administration, appointment coordination and funding management, ensuring the smooth day-to-day running of the clinic while delivering an exceptional client experience. Working closely with the Clinical Director, Practice Manager and Finance Manager, you'll play a key role in supporting both clients and clinicians. What You'll Be Doing Front Desk & Client Care Welcome clients and visitors with a warm, professional approach. Answer telephone calls, emails and general enquiries. Deliver outstanding customer service, resolving queries wherever possible with a personal phone call before following up by email. Manage incoming and outgoing post and deliveries. Maintain a tidy, welcoming and professional reception area. Scheduling & Client Coordination Book, amend and coordinate client appointments. Liaise with therapists to schedule both clinical and non-clinical sessions. Proactively convert new enquiries into booked assessments. Send welcome packs, forms and new client documentation. Create and maintain accurate client records, ensuring all consent forms are completed. Funding Coordination Prepare funding quotations. Submit funding applications and obtain authorisations. Monitor funding allocations and maintain accurate financial records. Administration & Data Management Process and monitor therapists' timesheets, highlighting any discrepancies. Ensure accurate and timely data entry across clinic systems. Support the Practice Manager with a variety of administrative tasks. Financial Administration Process client payments. Issue receipts and maintain accurate payment records. Our Client Is Looking For Someone Who Has: Previous experience within a clinical, healthcare or busy administrative environment Excellent organisational and communication skills A calm, proactive approach with the ability to prioritise and problem-solve under pressure Outstanding customer service and relationship-building skills High levels of computer literacy, including spreadsheets, databases and document management Strong attention to detail and excellent administrative accuracy The ability to multitask in a fast-paced environment with frequent interruptions Excellent negotiation, conflict resolution and problem-solving skills A commitment to safeguarding, equality, inclusion and neurodiverse-affirming practice Desirable Experience Healthcare or clinical administration Knowledge of client onboarding and healthcare documentation Experience managing funding arrangements Understanding of safeguarding procedures and confidentiality standards What's On Offer A varied and rewarding role where no two days are the same Supportive and collaborative clinical team Opportunity to make a real difference to clients and families Modern, welcoming working environment Please Note Offers of employment will be subject to: Satisfactory employment references A successful DBS check

Payroll Coordinator (Part-Time) Payroll Coordinator Payroll Administrator Payroll Assistant Payroll Officer We're recruiting for a part-time Payroll Coordinator to join a friendly and supportive business. This is an excellent opportunity for someone with payroll experience who enjoys working in a fast-paced environment and takes pride in delivering an accurate and efficient payroll service. The Role You'll be responsible for: Supporting the end-to-end payroll process Processing payroll data, including starters, leavers and contractual changes Validating timesheets and payroll information Reconciling payroll reports and resolving discrepancies Responding to payroll queries from employees Maintaining accurate payroll records Working closely with HR to ensure payroll accuracy Supporting month-end payroll activities and ad hoc payroll administration About You You'll have previous payroll experience and be confident working with large volumes of data while maintaining excellent attention to detail. You'll ideally have: At least 2 years' payroll experience Strong Excel skills Excellent numerical accuracy and attention to detail The ability to manage multiple priorities and meet deadlines Strong communication and customer service skills A proactive and organised approach This is a fantastic opportunity to join a supportive team in a varied part-time role with hybrid working available, 25 hours per week, up to 33k pro rata. This is only one of many vacancies we are handling. Alexander Lloyd is the leading recruiter across a range of roles within the Finance and Accountancy space. From part to fully qualified accountants within Financial Reporting, Management Accounts, FP&A, commercial finance up to Director level throughout Surrey, Sussex, London & Kent. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website (url removed) for any other roles which may be of interest.

Location: Orpington office base + Field Based Days out Salary: Competitive Salary depending on experience in the sector. Job Type: Full-Time, Permanent/ Part/Time We are looking for a motivated and ambitious Business Development Executive to join our team. The Role As a Business Development Executive, you will play a key role in driving company growth by identifying new business opportunities, generating leads, and building strong relationships with prospective clients within the healthcare, social care sector and wider local community for private paying clients. This is an exciting opportunity for someone who is confident, self starter, and enjoys speaking with people. Develop new professional relationships and ensure high satisfaction and retention. Working with the CEO in negotiating contracts, rates, and terms with clients, ensuring agreements meet GL standards. Proactive with client queries and resolve issues promptly to maintain excellent service levels. Business Development: Identify opportunities for new client engagement and service expansion. Support tender responses, proposals, and presentations to secure new contracts. Work closely with the CEO to implement strategies that grow the client base. Attend events, recruitment shows, and care shows to promote Georgina Lawrence. Make and attend client visits at least three days a week (Tuesday, Wednesdays and Thursday). Provide report on visits made Lead marketing initiatives, including maintaining a strong LinkedIn presence for GL healthcare. Follow up private client enquiries and hand over to coordinators for assessments. General Responsibilities: Maintain accurate records of recruitment activity and client interactions using CRM systems. Ensure all recruitment and client processes comply with company policies, NHS standards, CQC regulations and relevant legislation. Provide reports and updates to management as required Requirements: Previous experience in business development, recruitment, in the health and social care sector is required. Excellent communication and interpersonal skills Confident telephone manner and relationship-building ability Self-motivated, organised, and target-driven Strong IT skills. Ability to work independently and as part of a team Healthcare /Social Care recruitment experience is preferable Must have a Driving License and access to your own car General Responsibilities: Address customer service queries from clients and candidates promptly, providing professional and effective solutions. From time to time you will be required to support recruitment and bookings for holiday cover Other tasks may be required for business needs.

Join a Dynamic Team as a Recruitment Coordinator! Are you a proactive Administrator with recruitment experience ready to make a significant impact? Our client is seeking a talented Recruitment Coordinator to support the small recruitment team, ensuring alignment with the needs of their expanding client base. If you thrive in a fast-paced environment and have a passion for customer service and connecting people with opportunities, this could be the perfect role for you! Job Title: Recruitment Coordinator Contract Type: Permanent position Salary: 27,000 - 29,000 Location: Birmingham Culture: Friendly, supportive ,collaborative, hardworking, fast paced, busy, great office environment! Benefits: 24 days annual leave (plus your birthday off!), and development, great office culture, health insurance, free cinema tickets, and more! What You'll Do: As a Recruitment Coordinator, you will manage and coordinate the recruitment process from start to finish. Your responsibilities will include: Overseeing the entire recruitment process - posting adverts, screening applicants, and maintaining a detailed and accurate audit trail. Ensuring recruitment processes are compliant, consistent, and accurate at all times. Providing an exceptional candidate experience. Meeting and exceeding agreed KPI objectives on a daily, weekly, and monthly basis. Collaborating with the bookings team to understand resource requirements and support the onboarding of approved linguists. Producing and delivering insightful weekly recruitment reports. What You Bring: We're looking for candidates who possess: Experience of the recruitment process. A customer-focused approach to managing relationships with external candidates. Experience in a complex, fast-paced organisational environment. Adaptability and flexibility, with the capability to work effectively under pressure. Strong attention to detail and highly developed organisational skills. Ready to Take the Next Step? If you're enthusiastic about recruitment and ready to bring your expertise to a vibrant team, we want to hear from you! Apply now to embark on an exciting journey as a Recruitment Coordinator. This is a permanent, full-time position that promises to be both challenging and rewarding. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.