Positive Employment is currently recruiting for a Income Officer for our client, a local government organisation based in Wembley, London. The successful post holder will deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. Deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. Collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. This role is hybrid working. Duties and Responsibilities but not limited to: Collaborate with the Rent Income Team to provide a robust duty rota and answer queries at reception regarding tenant rent accounts and arrears; re-directing calls and enquiries where necessary to officers. Deal with tenant enquiries by providing rent account balances and making repayment arrangements on non-complex arrears cases, managing difficult and sensitive conversations or complaints in a balanced, tactful and diplomatic manner. Monitor and reduce former tenant rent accounts and sundry debt accounts, taking prompt action to prevent the accumulation of debt and recommending non-recoverable debts for write off. Be fully conversant with the relevant legislative and statutory requirements and the organisation's key policies and procedures pertaining to a range of services, but in particular rent collection; Be able to explain these to tenants in plain English and without technical jargon. Setting up direct debits, taking rent payments over the telephone, ordering rent cards and rent statements for council tenants. Routing all post items, emails, tasks, etc received into Rent Income CRM queue to individual officers and managers for further action. Verify rent and service charges on the Universal Credit portal and sending out standard notification letters to all new Universal Credit applicants Manage, monitor and maintain all parking and storage accounts including rent collection, enforcement and recovery action. To help prepare court application papers using claims online systems as required Collect low level arrears on residential rent accounts as directed by the Income Manager. Collate the relevant data for Freedom of Information and Subject Access request, or any other requests, to ensure timeliness of response. Search for unallocated rent payments in the council's Sundry Account to be transferred to appropriate rent account. Take part and deliver project work when required. Develop and maintain appropriate administrative and support systems. Input, maintain and assist in the collation of data and administration of applications. Make payment agreements within strict constraints set out by the Income Manager. Organise team meetings including writing minutes. Provide a caring and professional customer experience at point of contact. To provide advice on housing and other welfare benefits to tenants, assisting them in maximising income and benefit entitlement. Personal Requirements: Understanding of social housing and delivering services to residents including key legislation and an understanding of the wider services. Understanding landlord obligations from a safeguarding context. Chartered Institute of Housing qualification at level 3 and above or equivalent experience in housing management. GCSE pass in English and maths or comparable/equivalent qualifications. Some knowledge of the Housing Acts, Landlord and Tenant Acts and the Commonhold and Leasehold Reform Act and how they relate to public sector leasehold management and service charges. Working Hours: 36hrs / Monday - Friday Pay: £24.56 per hr Please note this role is within the scope of IR35.
Aug 06, 2026
Seasonal
Positive Employment is currently recruiting for a Income Officer for our client, a local government organisation based in Wembley, London. The successful post holder will deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. Deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. Collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. This role is hybrid working. Duties and Responsibilities but not limited to: Collaborate with the Rent Income Team to provide a robust duty rota and answer queries at reception regarding tenant rent accounts and arrears; re-directing calls and enquiries where necessary to officers. Deal with tenant enquiries by providing rent account balances and making repayment arrangements on non-complex arrears cases, managing difficult and sensitive conversations or complaints in a balanced, tactful and diplomatic manner. Monitor and reduce former tenant rent accounts and sundry debt accounts, taking prompt action to prevent the accumulation of debt and recommending non-recoverable debts for write off. Be fully conversant with the relevant legislative and statutory requirements and the organisation's key policies and procedures pertaining to a range of services, but in particular rent collection; Be able to explain these to tenants in plain English and without technical jargon. Setting up direct debits, taking rent payments over the telephone, ordering rent cards and rent statements for council tenants. Routing all post items, emails, tasks, etc received into Rent Income CRM queue to individual officers and managers for further action. Verify rent and service charges on the Universal Credit portal and sending out standard notification letters to all new Universal Credit applicants Manage, monitor and maintain all parking and storage accounts including rent collection, enforcement and recovery action. To help prepare court application papers using claims online systems as required Collect low level arrears on residential rent accounts as directed by the Income Manager. Collate the relevant data for Freedom of Information and Subject Access request, or any other requests, to ensure timeliness of response. Search for unallocated rent payments in the council's Sundry Account to be transferred to appropriate rent account. Take part and deliver project work when required. Develop and maintain appropriate administrative and support systems. Input, maintain and assist in the collation of data and administration of applications. Make payment agreements within strict constraints set out by the Income Manager. Organise team meetings including writing minutes. Provide a caring and professional customer experience at point of contact. To provide advice on housing and other welfare benefits to tenants, assisting them in maximising income and benefit entitlement. Personal Requirements: Understanding of social housing and delivering services to residents including key legislation and an understanding of the wider services. Understanding landlord obligations from a safeguarding context. Chartered Institute of Housing qualification at level 3 and above or equivalent experience in housing management. GCSE pass in English and maths or comparable/equivalent qualifications. Some knowledge of the Housing Acts, Landlord and Tenant Acts and the Commonhold and Leasehold Reform Act and how they relate to public sector leasehold management and service charges. Working Hours: 36hrs / Monday - Friday Pay: £24.56 per hr Please note this role is within the scope of IR35.
Housing Officer Our vision is to create communities where everyone has a safe home in a place where they're proud to live. We're big and we're local. Residents are at the heart of all we do and we use our size to influence positive change in the areas where we operate. It's also about living our values which are at the HEART of what we do. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions and words on a daily basis. As a valued member of the Southern Housing Team, you'll embrace our Values to inspire others as well as yourself to be • Honest • Efficient • Accountable • Respectful • Trusted You'll demonstrate our HEART values in your behaviours. You'll: • Be authentic, open and transparent in your actions and words • Believe that by working together we accomplish more, and work hard every day to improve services, efficiency and value for money. • Take responsibility for delivering excellence and own your own actions. • Embrace difference, and put our residents, colleagues and our partners are at the heart of all you do. • Do what you say you will and be relied upon to keep your promises. And, of course, show commitment to our approach to Equality Diversity & Inclusion, Health & Safety, Compliance and Code of Conduct policies and practices within Southern Housing. The role The regional housing teams are at the frontline of the housing service and are the team that will deal with complex housing issues and see residents in their homes. You will be responsible for supporting tenants through the tenancy. Being professionally curious every day and for ensuring we know who our residents are. And taking action to ensure their wellbeing, welfare and health and safety are addressed. You'll deliver a great service, excellent housing advice and support. You'll be empathetic, polite, courteous, and hard working as well as proactively resolving issues when you find them, in a safe and efficient manner. You will take ownership and responsibility for delivering a variety of housing management tasks, to consistently meet KPI's and operational targets. Collaboration with internal teams will be essential in your role, as you work together to improve resident satisfaction and ensure a seamless and integrated approach to service delivery. You will work with the Area Housing Manager to maintain external relationships with key partners including the Local Authorities, statutory and voluntary agencies. You will deliver a service in line with policy and procedures and to agreed performance standards. The location You will work from a main office or hub and will spend much of your time out on site, visiting estates and seeing residents in their homes. You can work in a hybrid way, making use of our hubs, estate and scheme offices and some of the week working from home subject to business need. What you'll be doing: • Provide an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks. • Settle residents into their new homes and visit residents on a regular targeted and proactive basis, ensuring tenancy conditions are met and properties are maintained to a good standard. • Complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners. • Work proactively with customers, manging expectations, to ensure they're able to have successful tenancies and have a positive view of their environment and landlord. Managing complex cases through to completion • Carry out pre-void inspections and viewings. Work with lettings and contract services colleagues to ensure the turnaround of vacant homes are within agreed key performance indicators. • Support with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold. Explore solutions such as good neighbour agreements, mediation, and non-legal interventions. • Attend court and prepare contracts, notices and legal papers on tenancy breach issue. • Attend multi-agency partnership meetings • Support our safeguarding obligations by applying professional curiosity and reporting concerns to the specialist teams. • Support and collaborate with colleagues who deal with tenancy fraud. • Prevent non-essential visits by offering a comprehensive, responsive, high quality housing management service using alternative methods of contact. • Provide a holistic approach to resident contact, identify opportunities to carrying out tasks on behalf of other teams, and/or support residents into services to improve health and wellbeing, employment, education and training. • Ensure residents are safe in their homes, working with other teams to provide access to resident's homes as required. Ensure FRA actions are completed and carrying out PEEPS and PCFRA's as required. • Carrying out a programme of tenancy audits so we know who our residents are and identifying support needs. • Assist the income management team in ensuring rental and service charge income is maximised and recovered. • Work in conjunction with the Risk Management framework, encompassing Health and Safety, Data Protection and demonstrate effective controls and compliance with all statutory, regulatory and policy requirements relating to the management of the business. • You'll maintain a detailed knowledge of current legislation, available technology, data protection changes, regulatory framework, and best practice, understanding the implications this has on service, where there are specific service/financial implications. What you'll need: Knowledge and experience • Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement. • Proven experience of following processes, using initiative, and delivering excellent customer service.
Aug 06, 2026
Contractor
Housing Officer Our vision is to create communities where everyone has a safe home in a place where they're proud to live. We're big and we're local. Residents are at the heart of all we do and we use our size to influence positive change in the areas where we operate. It's also about living our values which are at the HEART of what we do. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions and words on a daily basis. As a valued member of the Southern Housing Team, you'll embrace our Values to inspire others as well as yourself to be • Honest • Efficient • Accountable • Respectful • Trusted You'll demonstrate our HEART values in your behaviours. You'll: • Be authentic, open and transparent in your actions and words • Believe that by working together we accomplish more, and work hard every day to improve services, efficiency and value for money. • Take responsibility for delivering excellence and own your own actions. • Embrace difference, and put our residents, colleagues and our partners are at the heart of all you do. • Do what you say you will and be relied upon to keep your promises. And, of course, show commitment to our approach to Equality Diversity & Inclusion, Health & Safety, Compliance and Code of Conduct policies and practices within Southern Housing. The role The regional housing teams are at the frontline of the housing service and are the team that will deal with complex housing issues and see residents in their homes. You will be responsible for supporting tenants through the tenancy. Being professionally curious every day and for ensuring we know who our residents are. And taking action to ensure their wellbeing, welfare and health and safety are addressed. You'll deliver a great service, excellent housing advice and support. You'll be empathetic, polite, courteous, and hard working as well as proactively resolving issues when you find them, in a safe and efficient manner. You will take ownership and responsibility for delivering a variety of housing management tasks, to consistently meet KPI's and operational targets. Collaboration with internal teams will be essential in your role, as you work together to improve resident satisfaction and ensure a seamless and integrated approach to service delivery. You will work with the Area Housing Manager to maintain external relationships with key partners including the Local Authorities, statutory and voluntary agencies. You will deliver a service in line with policy and procedures and to agreed performance standards. The location You will work from a main office or hub and will spend much of your time out on site, visiting estates and seeing residents in their homes. You can work in a hybrid way, making use of our hubs, estate and scheme offices and some of the week working from home subject to business need. What you'll be doing: • Provide an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks. • Settle residents into their new homes and visit residents on a regular targeted and proactive basis, ensuring tenancy conditions are met and properties are maintained to a good standard. • Complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners. • Work proactively with customers, manging expectations, to ensure they're able to have successful tenancies and have a positive view of their environment and landlord. Managing complex cases through to completion • Carry out pre-void inspections and viewings. Work with lettings and contract services colleagues to ensure the turnaround of vacant homes are within agreed key performance indicators. • Support with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold. Explore solutions such as good neighbour agreements, mediation, and non-legal interventions. • Attend court and prepare contracts, notices and legal papers on tenancy breach issue. • Attend multi-agency partnership meetings • Support our safeguarding obligations by applying professional curiosity and reporting concerns to the specialist teams. • Support and collaborate with colleagues who deal with tenancy fraud. • Prevent non-essential visits by offering a comprehensive, responsive, high quality housing management service using alternative methods of contact. • Provide a holistic approach to resident contact, identify opportunities to carrying out tasks on behalf of other teams, and/or support residents into services to improve health and wellbeing, employment, education and training. • Ensure residents are safe in their homes, working with other teams to provide access to resident's homes as required. Ensure FRA actions are completed and carrying out PEEPS and PCFRA's as required. • Carrying out a programme of tenancy audits so we know who our residents are and identifying support needs. • Assist the income management team in ensuring rental and service charge income is maximised and recovered. • Work in conjunction with the Risk Management framework, encompassing Health and Safety, Data Protection and demonstrate effective controls and compliance with all statutory, regulatory and policy requirements relating to the management of the business. • You'll maintain a detailed knowledge of current legislation, available technology, data protection changes, regulatory framework, and best practice, understanding the implications this has on service, where there are specific service/financial implications. What you'll need: Knowledge and experience • Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement. • Proven experience of following processes, using initiative, and delivering excellent customer service.
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us at Barclays as a Business Information Security Officer (BISO) for Group Control is responsible for providing dedicated and accountable security leadership across one of the bank's most critical and highly regulated functions. The role ensures that Group Control, including Financial Crime technology capabilities such as KYC, AML, Fraud, and enterprise screening platforms, remains secure, compliant, and aligned with internal security standards and external regulatory expectations. The VP BISO will oversee security governance, risk management, and control assurance across complex, high-volume infrastructure and major transformation programmes, ensuring that security considerations are embedded throughout design, delivery, and operational activities. Key Skills: Cyber Security Leadership & Governance Proven ability to provide accountable security leadership across complex, enterprise-scale technology environments, ensuring alignment with security strategy, regulatory expectations, and operational risk frameworks. Financial Crime Technology & Regulatory Expertise Strong understanding of Financial Crime platforms and controls, including KYC, AML, Fraud, and payment screening technologies, with experience managing security within highly regulated banking environments. Transformation & Risk Management Experience supporting large-scale transformation programmes involving critical infrastructure, with the ability to identify and manage design, control, compliance, and cyber security dependencies across multiple stakeholders. Desirable Skills Stakeholder & Executive Engagement Ability to influence senior leadership and collaborate effectively across business, technology, risk, and control functions within a global banking organisation. Operational Resilience & Compliance Oversight Knowledge of operational resilience, regulatory remediation, and security assurance practices within high-volume, business-critical banking services. Security Team Development & Resource Management Experience building or leading security capability within under-resourced or rapidly evolving environments, ensuring appropriate governance and operational focus. This role is based in Radbrooke You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills Purpose of the role To provide a primary liaison service between the business, technology, and security functions. In order to ensure the confidentiality, integrity and availability of information, and support the mitigation of security risk. Accountabilities Collaboration with stakeholders to understand their security requirements in business processes and IT projects, to enhance overall risk management. Execution of risk assessments to identify and prioritise potential cybersecurity threats that could impact the banks operations and data and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders. Collaboration with business units to develop and implement security policies and procedures for the banks operations aligned to the risk management framework. Management of the implementation, testing and monitoring of security controls across the banks IT systems to ensure the effectiveness of controls and mitigation of risk. Execution of training content and sessions to educate employees, enhance cybersecurity awareness and provide guidance on safe online practices. Management of complex cybersecurity incidents by collaborating with IT teams and response experts to effectively resolve cases through analysis, expertise support and project supervision. Identification of emerging cybersecurity trends, threats, and new technologies to address potential risks by advocating the adoption of new security solutions. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Aug 06, 2026
Full time
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us at Barclays as a Business Information Security Officer (BISO) for Group Control is responsible for providing dedicated and accountable security leadership across one of the bank's most critical and highly regulated functions. The role ensures that Group Control, including Financial Crime technology capabilities such as KYC, AML, Fraud, and enterprise screening platforms, remains secure, compliant, and aligned with internal security standards and external regulatory expectations. The VP BISO will oversee security governance, risk management, and control assurance across complex, high-volume infrastructure and major transformation programmes, ensuring that security considerations are embedded throughout design, delivery, and operational activities. Key Skills: Cyber Security Leadership & Governance Proven ability to provide accountable security leadership across complex, enterprise-scale technology environments, ensuring alignment with security strategy, regulatory expectations, and operational risk frameworks. Financial Crime Technology & Regulatory Expertise Strong understanding of Financial Crime platforms and controls, including KYC, AML, Fraud, and payment screening technologies, with experience managing security within highly regulated banking environments. Transformation & Risk Management Experience supporting large-scale transformation programmes involving critical infrastructure, with the ability to identify and manage design, control, compliance, and cyber security dependencies across multiple stakeholders. Desirable Skills Stakeholder & Executive Engagement Ability to influence senior leadership and collaborate effectively across business, technology, risk, and control functions within a global banking organisation. Operational Resilience & Compliance Oversight Knowledge of operational resilience, regulatory remediation, and security assurance practices within high-volume, business-critical banking services. Security Team Development & Resource Management Experience building or leading security capability within under-resourced or rapidly evolving environments, ensuring appropriate governance and operational focus. This role is based in Radbrooke You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills Purpose of the role To provide a primary liaison service between the business, technology, and security functions. In order to ensure the confidentiality, integrity and availability of information, and support the mitigation of security risk. Accountabilities Collaboration with stakeholders to understand their security requirements in business processes and IT projects, to enhance overall risk management. Execution of risk assessments to identify and prioritise potential cybersecurity threats that could impact the banks operations and data and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders. Collaboration with business units to develop and implement security policies and procedures for the banks operations aligned to the risk management framework. Management of the implementation, testing and monitoring of security controls across the banks IT systems to ensure the effectiveness of controls and mitigation of risk. Execution of training content and sessions to educate employees, enhance cybersecurity awareness and provide guidance on safe online practices. Management of complex cybersecurity incidents by collaborating with IT teams and response experts to effectively resolve cases through analysis, expertise support and project supervision. Identification of emerging cybersecurity trends, threats, and new technologies to address potential risks by advocating the adoption of new security solutions. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Lynx Employment Services Ltd
Shirley, West Midlands
Location: Solihull Rate: 16.90 per hour PAYE Hours: 37 hours per week, Monday to Friday Contract: Until 31 January 2027 (initially) Start Date: ASAP We are currently recruiting for an experienced Financial Inclusion Officer to join a busy and supportive local authority team. This is an excellent opportunity for someone with a background in financial inclusion, welfare benefits, debt advice or housing support who is passionate about helping vulnerable residents improve their financial wellbeing. A security clearance check BPSS will be required for this role along with a Standard DBS check. The Role You will manage a caseload of residents experiencing financial hardship, providing practical advice, guidance and support to help them maximise income, access benefits and grants, reduce debt and sustain their housing. Working with a range of partner agencies, you will help individuals achieve long-term financial stability. Key Responsibilities Manage a varied caseload of customers with complex financial needs. Provide advice on welfare benefits, budgeting and financial support. Support applications for hardship payments, discretionary grants and other funding. Help residents maximise household income and reduce financial hardship. Work closely with housing providers, debt advisers, Citizens Advice and other support organisations. Complete needs assessments and develop tailored action plans. Maintain accurate case records and performance information. Deliver a high standard of customer service while working to service targets. About You We're looking for someone with: Experience supporting people facing financial hardship. Knowledge of welfare benefits and financial inclusion services. Experience managing a busy caseload. Excellent communication and customer service skills. The ability to build positive relationships with customers and partner organisations. Strong organisational skills and the ability to prioritise workloads. Good IT skills, including Microsoft Office. Have full UK driving licence and use of a vehicle. What's on Offer Long-term contract until January 2027. Competitive hourly rates. Immediate start available. Opportunity to make a real difference to people's lives while working within an experienced team. If you have experience in financial inclusion, welfare advice, housing support or debt advice and are looking for your next contract opportunity, we'd love to hear from you.
Aug 06, 2026
Seasonal
Location: Solihull Rate: 16.90 per hour PAYE Hours: 37 hours per week, Monday to Friday Contract: Until 31 January 2027 (initially) Start Date: ASAP We are currently recruiting for an experienced Financial Inclusion Officer to join a busy and supportive local authority team. This is an excellent opportunity for someone with a background in financial inclusion, welfare benefits, debt advice or housing support who is passionate about helping vulnerable residents improve their financial wellbeing. A security clearance check BPSS will be required for this role along with a Standard DBS check. The Role You will manage a caseload of residents experiencing financial hardship, providing practical advice, guidance and support to help them maximise income, access benefits and grants, reduce debt and sustain their housing. Working with a range of partner agencies, you will help individuals achieve long-term financial stability. Key Responsibilities Manage a varied caseload of customers with complex financial needs. Provide advice on welfare benefits, budgeting and financial support. Support applications for hardship payments, discretionary grants and other funding. Help residents maximise household income and reduce financial hardship. Work closely with housing providers, debt advisers, Citizens Advice and other support organisations. Complete needs assessments and develop tailored action plans. Maintain accurate case records and performance information. Deliver a high standard of customer service while working to service targets. About You We're looking for someone with: Experience supporting people facing financial hardship. Knowledge of welfare benefits and financial inclusion services. Experience managing a busy caseload. Excellent communication and customer service skills. The ability to build positive relationships with customers and partner organisations. Strong organisational skills and the ability to prioritise workloads. Good IT skills, including Microsoft Office. Have full UK driving licence and use of a vehicle. What's on Offer Long-term contract until January 2027. Competitive hourly rates. Immediate start available. Opportunity to make a real difference to people's lives while working within an experienced team. If you have experience in financial inclusion, welfare advice, housing support or debt advice and are looking for your next contract opportunity, we'd love to hear from you.
Location: Bramlings House, Newbury, RG14 2FP Hours: Full-time, 35 hours per week, Monday to Friday Working Pattern: Site-based, 5 days per week Join A2Dominion as a Support Officer and play a key role in delivering person-centred support to individuals in supported housing, helping people with a range of needs to maintain stable tenancies, build independence and make a genuine difference to their day-to-day lives. An enhanced DBS is required for this role. Key Responsibilities Assess referrals and engage with prospective clients using a person-centred approach. Key to this role will be liaising with health professionals, other agencies and colleagues as appropriate Ensure that prospective and current clients are fully aware of the support available, their financial obligations, rights and responsibilities under their tenancy/occupation arrangements and all related procedures Agree and review client Independent Living Plans and Risk Assessments on a regular basis, deliver contracted hours of support to achieve the required outcomes Flexibly deliver the support identified in an Independent Living Plan through regular person-centred contact, taking follow up action and coordinating wraparound support if required from other agencies (e.g. Adult Social Care, Criminal Justice, Health services) and internal departments Forge and maintain links with partner agencies and other key stakeholders as appropriate to ensure that good communication and co-operation is maintained Report any concerns relating to safeguarding of vulnerable people using the correct procedures, attending case conferences and other meetings as required Ensure that all relevant documentation and records are completed and submitted in an accurate and timely manner Actively contribute to the collection of data to be used in statutory returns Handle complaints and representations in accordance with A2Dominion s policy and undertake any necessary investigations Work outside of standard office hours, as required, to deliver services, following lone working procedures More About You Educated to GCSE level or equivalent in Maths and English (Grades A - C) A working knowledge and understanding of how to support people in achieving and maintaining independence Housing or Support related qualification is desirable but not essential Experience of providing support to diverse client groups, including individuals with mental health needs and/or substance misuse Knowledge of housing or welfare benefits systems and awareness of safeguarding principles would be desirable Strong organisational and IT skills, including ability to manage workload, meet targets, and use management information systems Ability to network and build strong relationships with partner agencies, community and key stakeholders Ability to communicate effectively at different levels and deal confidently with distressed, aggressive or challenging behaviour Driving Licence and access to own transport Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25 days holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family Inclusion at A2Dominion We re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process, just contact our Resourcing Team. We know some people may hesitate to apply unless they meet every requirement. If that s you, we d still encourage you to apply or get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. This vacancy is being managed by Kate Jacobs.
Aug 06, 2026
Full time
Location: Bramlings House, Newbury, RG14 2FP Hours: Full-time, 35 hours per week, Monday to Friday Working Pattern: Site-based, 5 days per week Join A2Dominion as a Support Officer and play a key role in delivering person-centred support to individuals in supported housing, helping people with a range of needs to maintain stable tenancies, build independence and make a genuine difference to their day-to-day lives. An enhanced DBS is required for this role. Key Responsibilities Assess referrals and engage with prospective clients using a person-centred approach. Key to this role will be liaising with health professionals, other agencies and colleagues as appropriate Ensure that prospective and current clients are fully aware of the support available, their financial obligations, rights and responsibilities under their tenancy/occupation arrangements and all related procedures Agree and review client Independent Living Plans and Risk Assessments on a regular basis, deliver contracted hours of support to achieve the required outcomes Flexibly deliver the support identified in an Independent Living Plan through regular person-centred contact, taking follow up action and coordinating wraparound support if required from other agencies (e.g. Adult Social Care, Criminal Justice, Health services) and internal departments Forge and maintain links with partner agencies and other key stakeholders as appropriate to ensure that good communication and co-operation is maintained Report any concerns relating to safeguarding of vulnerable people using the correct procedures, attending case conferences and other meetings as required Ensure that all relevant documentation and records are completed and submitted in an accurate and timely manner Actively contribute to the collection of data to be used in statutory returns Handle complaints and representations in accordance with A2Dominion s policy and undertake any necessary investigations Work outside of standard office hours, as required, to deliver services, following lone working procedures More About You Educated to GCSE level or equivalent in Maths and English (Grades A - C) A working knowledge and understanding of how to support people in achieving and maintaining independence Housing or Support related qualification is desirable but not essential Experience of providing support to diverse client groups, including individuals with mental health needs and/or substance misuse Knowledge of housing or welfare benefits systems and awareness of safeguarding principles would be desirable Strong organisational and IT skills, including ability to manage workload, meet targets, and use management information systems Ability to network and build strong relationships with partner agencies, community and key stakeholders Ability to communicate effectively at different levels and deal confidently with distressed, aggressive or challenging behaviour Driving Licence and access to own transport Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25 days holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family Inclusion at A2Dominion We re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process, just contact our Resourcing Team. We know some people may hesitate to apply unless they meet every requirement. If that s you, we d still encourage you to apply or get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. This vacancy is being managed by Kate Jacobs.
Family Law Team Leader Salary: 70,000 + bonus scheme Location: Cirencester, Tunbridge Wells, Horsham + hybrid working Our client is a well-established Legal 500 law firm, is seeking a Family Team Leader to provide expert legal advice with professionalism and empathy. Alongside managing a varied caseload, the successful candidate will lead the office team, ensuring high standards of performance, compliance, and client care. This role requires strong leadership, commercial awareness, and a commitment to delivering exceptional legal services. Key Responsibilities Manage a varied Family Law caseload, providing expert advice in line with SRA standards. Deliver professional and compassionate client service through meetings, calls, and video conferences. Draft legal documents, attend hearings, instruct Counsel, and progress matters efficiently. Maintain accurate time recording and manage costs, fees, and funding arrangements. Work with clients and Accounts to manage debt and third-party funding. Build client relationships, support business development, and uphold the firm's reputation. Maintain excellent client care and accurate billing records. Branch Management & Leadership Oversee branch management, performance, and compliance. Lead, motivate, and develop a high-performing team. Supervise and mentor fee earners and support staff. Support business growth and achieve branch objectives. Monitor financial performance, billing, and debt management. Maintain a professional, organised, and compliant office environment. Lead team meetings and support recruitment and development. Professional Standards & Compliance Maintain high standards of professionalism and comply with SRA requirements. Ensure confidentiality of all firm, employee, and client information. Keep up to date with Family Law developments and practising certificate requirements. Support the COLP, COFA, MLRO, and MLCO with compliance, file reviews, complaints, and training. Promote equality, diversity, and inclusion across the firm. Perform duties in line with firm policies, procedures, and regulatory obligations. What We're Looking For Qualified Solicitor with 5+ years PQE in Family Law. Strong leadership, team management, and commercial skills. Experience driving business development and office performance. Excellent communication, organisational, and client care abilities. Professional and empathetic approach to sensitive matters. Commitment to compliance, confidentiality, and high standards. Proactive, collaborative, and values-led mindset. For the avoidance of doubt COLP - Compliance Officer for Legal Practice COFA - Compliance Officer for Financial Administration MLRO - Money Laundering Reporting Officer MLCO - Money Laundering Compliance Officer
Aug 06, 2026
Full time
Family Law Team Leader Salary: 70,000 + bonus scheme Location: Cirencester, Tunbridge Wells, Horsham + hybrid working Our client is a well-established Legal 500 law firm, is seeking a Family Team Leader to provide expert legal advice with professionalism and empathy. Alongside managing a varied caseload, the successful candidate will lead the office team, ensuring high standards of performance, compliance, and client care. This role requires strong leadership, commercial awareness, and a commitment to delivering exceptional legal services. Key Responsibilities Manage a varied Family Law caseload, providing expert advice in line with SRA standards. Deliver professional and compassionate client service through meetings, calls, and video conferences. Draft legal documents, attend hearings, instruct Counsel, and progress matters efficiently. Maintain accurate time recording and manage costs, fees, and funding arrangements. Work with clients and Accounts to manage debt and third-party funding. Build client relationships, support business development, and uphold the firm's reputation. Maintain excellent client care and accurate billing records. Branch Management & Leadership Oversee branch management, performance, and compliance. Lead, motivate, and develop a high-performing team. Supervise and mentor fee earners and support staff. Support business growth and achieve branch objectives. Monitor financial performance, billing, and debt management. Maintain a professional, organised, and compliant office environment. Lead team meetings and support recruitment and development. Professional Standards & Compliance Maintain high standards of professionalism and comply with SRA requirements. Ensure confidentiality of all firm, employee, and client information. Keep up to date with Family Law developments and practising certificate requirements. Support the COLP, COFA, MLRO, and MLCO with compliance, file reviews, complaints, and training. Promote equality, diversity, and inclusion across the firm. Perform duties in line with firm policies, procedures, and regulatory obligations. What We're Looking For Qualified Solicitor with 5+ years PQE in Family Law. Strong leadership, team management, and commercial skills. Experience driving business development and office performance. Excellent communication, organisational, and client care abilities. Professional and empathetic approach to sensitive matters. Commitment to compliance, confidentiality, and high standards. Proactive, collaborative, and values-led mindset. For the avoidance of doubt COLP - Compliance Officer for Legal Practice COFA - Compliance Officer for Financial Administration MLRO - Money Laundering Reporting Officer MLCO - Money Laundering Compliance Officer
Family Law Team Leader Salary: 70,000 + bonus scheme Location: Cirencester, Tunbridge Wells, Horsham + hybrid working Our client is a well-established Legal 500 law firm, is seeking a Family Team Leader to provide expert legal advice with professionalism and empathy. Alongside managing a varied caseload, the successful candidate will lead the office team, ensuring high standards of performance, compliance, and client care. This role requires strong leadership, commercial awareness, and a commitment to delivering exceptional legal services. Key Responsibilities Manage a varied Family Law caseload, providing expert advice in line with SRA standards. Deliver professional and compassionate client service through meetings, calls, and video conferences. Draft legal documents, attend hearings, instruct Counsel, and progress matters efficiently. Maintain accurate time recording and manage costs, fees, and funding arrangements. Work with clients and Accounts to manage debt and third-party funding. Build client relationships, support business development, and uphold the firm's reputation. Maintain excellent client care and accurate billing records. Branch Management & Leadership Oversee branch management, performance, and compliance. Lead, motivate, and develop a high-performing team. Supervise and mentor fee earners and support staff. Support business growth and achieve branch objectives. Monitor financial performance, billing, and debt management. Maintain a professional, organised, and compliant office environment. Lead team meetings and support recruitment and development. Professional Standards & Compliance Maintain high standards of professionalism and comply with SRA requirements. Ensure confidentiality of all firm, employee, and client information. Keep up to date with Family Law developments and practising certificate requirements. Support the COLP, COFA, MLRO, and MLCO with compliance, file reviews, complaints, and training. Promote equality, diversity, and inclusion across the firm. Perform duties in line with firm policies, procedures, and regulatory obligations. What We're Looking For Qualified Solicitor with 5+ years PQE in Family Law. Strong leadership, team management, and commercial skills. Experience driving business development and office performance. Excellent communication, organisational, and client care abilities. Professional and empathetic approach to sensitive matters. Commitment to compliance, confidentiality, and high standards. Proactive, collaborative, and values-led mindset. For the avoidance of doubt COLP - Compliance Officer for Legal Practice COFA - Compliance Officer for Financial Administration MLRO - Money Laundering Reporting Officer MLCO - Money Laundering Compliance Officer
Aug 06, 2026
Full time
Family Law Team Leader Salary: 70,000 + bonus scheme Location: Cirencester, Tunbridge Wells, Horsham + hybrid working Our client is a well-established Legal 500 law firm, is seeking a Family Team Leader to provide expert legal advice with professionalism and empathy. Alongside managing a varied caseload, the successful candidate will lead the office team, ensuring high standards of performance, compliance, and client care. This role requires strong leadership, commercial awareness, and a commitment to delivering exceptional legal services. Key Responsibilities Manage a varied Family Law caseload, providing expert advice in line with SRA standards. Deliver professional and compassionate client service through meetings, calls, and video conferences. Draft legal documents, attend hearings, instruct Counsel, and progress matters efficiently. Maintain accurate time recording and manage costs, fees, and funding arrangements. Work with clients and Accounts to manage debt and third-party funding. Build client relationships, support business development, and uphold the firm's reputation. Maintain excellent client care and accurate billing records. Branch Management & Leadership Oversee branch management, performance, and compliance. Lead, motivate, and develop a high-performing team. Supervise and mentor fee earners and support staff. Support business growth and achieve branch objectives. Monitor financial performance, billing, and debt management. Maintain a professional, organised, and compliant office environment. Lead team meetings and support recruitment and development. Professional Standards & Compliance Maintain high standards of professionalism and comply with SRA requirements. Ensure confidentiality of all firm, employee, and client information. Keep up to date with Family Law developments and practising certificate requirements. Support the COLP, COFA, MLRO, and MLCO with compliance, file reviews, complaints, and training. Promote equality, diversity, and inclusion across the firm. Perform duties in line with firm policies, procedures, and regulatory obligations. What We're Looking For Qualified Solicitor with 5+ years PQE in Family Law. Strong leadership, team management, and commercial skills. Experience driving business development and office performance. Excellent communication, organisational, and client care abilities. Professional and empathetic approach to sensitive matters. Commitment to compliance, confidentiality, and high standards. Proactive, collaborative, and values-led mindset. For the avoidance of doubt COLP - Compliance Officer for Legal Practice COFA - Compliance Officer for Financial Administration MLRO - Money Laundering Reporting Officer MLCO - Money Laundering Compliance Officer
Family Law Team Leader Salary: 70,000 + bonus scheme Location: Cirencester, Tunbridge Wells, Horsham + hybrid working Our client is a well-established Legal 500 law firm, is seeking a Family Team Leader to provide expert legal advice with professionalism and empathy. Alongside managing a varied caseload, the successful candidate will lead the office team, ensuring high standards of performance, compliance, and client care. This role requires strong leadership, commercial awareness, and a commitment to delivering exceptional legal services. Key Responsibilities Manage a varied Family Law caseload, providing expert advice in line with SRA standards. Deliver professional and compassionate client service through meetings, calls, and video conferences. Draft legal documents, attend hearings, instruct Counsel, and progress matters efficiently. Maintain accurate time recording and manage costs, fees, and funding arrangements. Work with clients and Accounts to manage debt and third-party funding. Build client relationships, support business development, and uphold the firm's reputation. Maintain excellent client care and accurate billing records. Branch Management & Leadership Oversee branch management, performance, and compliance. Lead, motivate, and develop a high-performing team. Supervise and mentor fee earners and support staff. Support business growth and achieve branch objectives. Monitor financial performance, billing, and debt management. Maintain a professional, organised, and compliant office environment. Lead team meetings and support recruitment and development. Professional Standards & Compliance Maintain high standards of professionalism and comply with SRA requirements. Ensure confidentiality of all firm, employee, and client information. Keep up to date with Family Law developments and practising certificate requirements. Support the COLP, COFA, MLRO, and MLCO with compliance, file reviews, complaints, and training. Promote equality, diversity, and inclusion across the firm. Perform duties in line with firm policies, procedures, and regulatory obligations. What We're Looking For Qualified Solicitor with 5+ years PQE in Family Law. Strong leadership, team management, and commercial skills. Experience driving business development and office performance. Excellent communication, organisational, and client care abilities. Professional and empathetic approach to sensitive matters. Commitment to compliance, confidentiality, and high standards. Proactive, collaborative, and values-led mindset. For the avoidance of doubt COLP - Compliance Officer for Legal Practice COFA - Compliance Officer for Financial Administration MLRO - Money Laundering Reporting Officer MLCO - Money Laundering Compliance Officer
Aug 06, 2026
Full time
Family Law Team Leader Salary: 70,000 + bonus scheme Location: Cirencester, Tunbridge Wells, Horsham + hybrid working Our client is a well-established Legal 500 law firm, is seeking a Family Team Leader to provide expert legal advice with professionalism and empathy. Alongside managing a varied caseload, the successful candidate will lead the office team, ensuring high standards of performance, compliance, and client care. This role requires strong leadership, commercial awareness, and a commitment to delivering exceptional legal services. Key Responsibilities Manage a varied Family Law caseload, providing expert advice in line with SRA standards. Deliver professional and compassionate client service through meetings, calls, and video conferences. Draft legal documents, attend hearings, instruct Counsel, and progress matters efficiently. Maintain accurate time recording and manage costs, fees, and funding arrangements. Work with clients and Accounts to manage debt and third-party funding. Build client relationships, support business development, and uphold the firm's reputation. Maintain excellent client care and accurate billing records. Branch Management & Leadership Oversee branch management, performance, and compliance. Lead, motivate, and develop a high-performing team. Supervise and mentor fee earners and support staff. Support business growth and achieve branch objectives. Monitor financial performance, billing, and debt management. Maintain a professional, organised, and compliant office environment. Lead team meetings and support recruitment and development. Professional Standards & Compliance Maintain high standards of professionalism and comply with SRA requirements. Ensure confidentiality of all firm, employee, and client information. Keep up to date with Family Law developments and practising certificate requirements. Support the COLP, COFA, MLRO, and MLCO with compliance, file reviews, complaints, and training. Promote equality, diversity, and inclusion across the firm. Perform duties in line with firm policies, procedures, and regulatory obligations. What We're Looking For Qualified Solicitor with 5+ years PQE in Family Law. Strong leadership, team management, and commercial skills. Experience driving business development and office performance. Excellent communication, organisational, and client care abilities. Professional and empathetic approach to sensitive matters. Commitment to compliance, confidentiality, and high standards. Proactive, collaborative, and values-led mindset. For the avoidance of doubt COLP - Compliance Officer for Legal Practice COFA - Compliance Officer for Financial Administration MLRO - Money Laundering Reporting Officer MLCO - Money Laundering Compliance Officer
This role has a starting salary of 48,698 per annum, based on a 36 hour working week. This is a fixed term contract / secondment opportunity until March 31st 2029. We are looking for an experienced Reporting and Quality Assurance Officer to lead reporting, quality assurance and compliance for the WorkWell programme, helping to drive high-quality services and improve employment outcomes for residents across Surrey and Sussex. The contractual base for this role is Woodhatch Place, Reigate. The role is hybrid, with at least one day a week at Woodhatch Place (usually Tuesdays), alongside regular travel across the Surrey & Sussex geography to attend meetings, workshops and events. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Surrey County Council has been appointed as the Lead Accountable Body for the delivery of the national WorkWell programme across the Surrey & Sussex Integrated Care Board (ICB) geography. WorkWell is a major Department for Work and Pensions (DWP) funded programme designed to support individuals experiencing health-related barriers to work, helping people remain in employment or return to work through integrated work, health and skills support. This post is based within Surrey County Council's Economy & Growth service but will operate across the whole Surrey & Sussex ICB area. About the Role As Reporting & Quality Assurance Officer, you will play a pivotal role in ensuring the successful delivery of the Surrey & Sussex WorkWell programme on behalf of the Surrey & Sussex ICB, with Surrey County Council as the Lead Accountable Body. Working across NHS, local government and wider partner organisations, you will lead programme reporting, governance, quality assurance and compliance arrangements, helping to ensure delivery remains on track, achieves agreed outcomes and meets all DWP requirements across Surrey, East Sussex, West Sussex and Brighton & Hove. Reporting to the WorkWell Strategic Programme Manager, you will develop and implement robust reporting, assurance and evaluation frameworks; oversee programme performance, risk and compliance processes; and support financial and governance reporting to senior stakeholders. You will lead the rollout and continuous improvement of the programme's Customer Relationship Management (CRM) system, act as its expert user, and work closely with delivery partners to promote consistent, high-quality local delivery aligned to the wider Surrey & Sussex WorkWell framework. Success in this role will contribute to a high-performing, financially robust and fully integrated WorkWell programme, underpinned by strong governance, effective partnership working and compliance with DWP grant conditions. Ultimately, you will help ensure the programme delivers positive employment and health outcomes, reduces inequalities and creates lasting impact for communities across Surrey and Sussex. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Experience of managing quality and assurance of large-scale employment, health or public service programmes within complex partnership environments. Demonstrable experience of working collaboratively across NHS, local government and multi-agency partnerships to ensure a robust programme of reporting and quality assurance. Experience of multiagency programme governance, performance management, reporting and quality assurance within a target-driven environment. Ability to set up reporting and quality assurance systems using digital tools and ensure a programme of continuous improvement To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Please describe your experience of establishing reporting and quality assurance requirements within partnership programmes involving multiple organisations or systems. What was your role and what were the key challenges and outcomes? WorkWell operates at the intersection of employment, health and local government systems. Please describe your experience of working across organisational boundaries to ensure compliant reporting and quality assurance through collaborative delivery. Please provide an example of a programme or service where you have led reporting, governance or assurance arrangements in a target-driven environment. How did you ensure delivery remained on track and risks were effectively managed? The job advert closes at 23:59 on 19/08/2026 with interviews planned to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Aug 05, 2026
Contractor
This role has a starting salary of 48,698 per annum, based on a 36 hour working week. This is a fixed term contract / secondment opportunity until March 31st 2029. We are looking for an experienced Reporting and Quality Assurance Officer to lead reporting, quality assurance and compliance for the WorkWell programme, helping to drive high-quality services and improve employment outcomes for residents across Surrey and Sussex. The contractual base for this role is Woodhatch Place, Reigate. The role is hybrid, with at least one day a week at Woodhatch Place (usually Tuesdays), alongside regular travel across the Surrey & Sussex geography to attend meetings, workshops and events. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Surrey County Council has been appointed as the Lead Accountable Body for the delivery of the national WorkWell programme across the Surrey & Sussex Integrated Care Board (ICB) geography. WorkWell is a major Department for Work and Pensions (DWP) funded programme designed to support individuals experiencing health-related barriers to work, helping people remain in employment or return to work through integrated work, health and skills support. This post is based within Surrey County Council's Economy & Growth service but will operate across the whole Surrey & Sussex ICB area. About the Role As Reporting & Quality Assurance Officer, you will play a pivotal role in ensuring the successful delivery of the Surrey & Sussex WorkWell programme on behalf of the Surrey & Sussex ICB, with Surrey County Council as the Lead Accountable Body. Working across NHS, local government and wider partner organisations, you will lead programme reporting, governance, quality assurance and compliance arrangements, helping to ensure delivery remains on track, achieves agreed outcomes and meets all DWP requirements across Surrey, East Sussex, West Sussex and Brighton & Hove. Reporting to the WorkWell Strategic Programme Manager, you will develop and implement robust reporting, assurance and evaluation frameworks; oversee programme performance, risk and compliance processes; and support financial and governance reporting to senior stakeholders. You will lead the rollout and continuous improvement of the programme's Customer Relationship Management (CRM) system, act as its expert user, and work closely with delivery partners to promote consistent, high-quality local delivery aligned to the wider Surrey & Sussex WorkWell framework. Success in this role will contribute to a high-performing, financially robust and fully integrated WorkWell programme, underpinned by strong governance, effective partnership working and compliance with DWP grant conditions. Ultimately, you will help ensure the programme delivers positive employment and health outcomes, reduces inequalities and creates lasting impact for communities across Surrey and Sussex. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Experience of managing quality and assurance of large-scale employment, health or public service programmes within complex partnership environments. Demonstrable experience of working collaboratively across NHS, local government and multi-agency partnerships to ensure a robust programme of reporting and quality assurance. Experience of multiagency programme governance, performance management, reporting and quality assurance within a target-driven environment. Ability to set up reporting and quality assurance systems using digital tools and ensure a programme of continuous improvement To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Please describe your experience of establishing reporting and quality assurance requirements within partnership programmes involving multiple organisations or systems. What was your role and what were the key challenges and outcomes? WorkWell operates at the intersection of employment, health and local government systems. Please describe your experience of working across organisational boundaries to ensure compliant reporting and quality assurance through collaborative delivery. Please provide an example of a programme or service where you have led reporting, governance or assurance arrangements in a target-driven environment. How did you ensure delivery remained on track and risks were effectively managed? The job advert closes at 23:59 on 19/08/2026 with interviews planned to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
This role has a starting salary of 34,660 per annum, based on a 36 hour working week. This is a fixed term contract / secondment opportunity until March 31st 2029. We are looking for a proactive and highly organised WorkWell Programme Support Officer to play a key role in delivering a programme that helps people across Surrey and Sussex overcome health-related barriers to employment, creating lasting positive outcomes for individuals, communities and the wider health and care system. The contractual base for this role is Woodhatch Place, Reigate. The role is hybrid, with at least one day a week at Woodhatch Place (usually Tuesdays), alongside regular travel across the Surrey & Sussex geography to attend meetings, workshops and events. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Surrey County Council has been appointed as the Lead Accountable Body for the delivery of the national WorkWell programme across the Surrey & Sussex Integrated Care Board (ICB) geography. WorkWell is a major Department for Work and Pensions (DWP) funded programme designed to support individuals experiencing health-related barriers to work, helping people remain in employment or return to work through integrated work, health and skills support. This post is based within Surrey County Council's Economy & Growth service but will operate across the whole Surrey & Sussex ICB area. About the role As a Programme Support Officer, you will play a key role in supporting the delivery of WorkWell across Surrey and Sussex on behalf of the Surrey & Sussex ICB, with Surrey County Council acting as the Lead Accountable Body. Working across NHS, local government and wider partner organisations, you will support the reporting, monitoring and governance of the programme, helping to ensure it is delivered on time, within budget and to agreed quality standards across Surrey, East Sussex, West Sussex and Brighton & Hove. Reporting to the WorkWell Strategic Programme Manager, you will support programme governance and performance management activities, including coordinating reporting requirements for the Department for Work and Pensions (DWP), the ICB and other senior stakeholders. You will provide secretariat support to programme boards and meetings, prepare reports and programme documentation, assist with financial processes and grant claims, and work closely with delivery partners to ensure services are aligned to the wider Surrey & Sussex WorkWell framework. You will also support the onboarding of new staff and contribute to stakeholder engagement activities, events and meetings across the partnership. A key aspect of the role will be maintaining accurate programme data and supporting compliance with contractual and reporting requirements. You will become an expert user of the programme's Customer Relationship Management (CRM) system, ensuring participant records are maintained to a high standard and supporting the Reporting and Quality Assurance Officer with management information reporting, governance processes and continuous improvement activity. You will help ensure compliance with DWP grant conditions, reporting requirements and audit expectations while promoting effective and consistent ways of working across the programme. Success in this role will contribute to the delivery of a high-quality, compliant and financially robust WorkWell programme, supported by strong governance, effective partnership working and robust reporting arrangements. Ultimately, you will help ensure the programme delivers positive employment outcomes for residents, supports people to remain in or return to work, and contributes to reducing health-related inequalities across Surrey and Sussex. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Experience of using CRM systems and/or people centred databases Experience of working with colleagues to secure information Experience analysing and presenting data to inform decision making Experience with general administration tasks Experience supporting finance processes Experience of providing secretariat support to programme boards How to Apply To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Outline your experience of using CRM systems to capture information, manage reporting and maintain accurate records. In your response, describe how you ensure data is kept accurate, secure, and up to date. Outline your experience of providing administrative support within employment support programmes (or similar services). In your response, include examples of tasks such as producing reports, preparing programme documentation, supporting with audit preparation, monitoring compliance, providing financial administrative support (including basic bookkeeping), and managing diaries. Outline your experience of supporting employment support or health programmes (or similar services), and the role you have played within these. In your response, include examples of your responsibilities and how you contributed to the delivery and outcomes of the programme. Outline your experience of providing high-quality customer service within employment support or health programmes (or similar services). In your response, include examples of how you built positive relationships with stakeholders, and how you ensured a responsive and professional service. The job advert closes at 23:59 on 19/08/2026 with interviews planned to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Aug 05, 2026
Contractor
This role has a starting salary of 34,660 per annum, based on a 36 hour working week. This is a fixed term contract / secondment opportunity until March 31st 2029. We are looking for a proactive and highly organised WorkWell Programme Support Officer to play a key role in delivering a programme that helps people across Surrey and Sussex overcome health-related barriers to employment, creating lasting positive outcomes for individuals, communities and the wider health and care system. The contractual base for this role is Woodhatch Place, Reigate. The role is hybrid, with at least one day a week at Woodhatch Place (usually Tuesdays), alongside regular travel across the Surrey & Sussex geography to attend meetings, workshops and events. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Surrey County Council has been appointed as the Lead Accountable Body for the delivery of the national WorkWell programme across the Surrey & Sussex Integrated Care Board (ICB) geography. WorkWell is a major Department for Work and Pensions (DWP) funded programme designed to support individuals experiencing health-related barriers to work, helping people remain in employment or return to work through integrated work, health and skills support. This post is based within Surrey County Council's Economy & Growth service but will operate across the whole Surrey & Sussex ICB area. About the role As a Programme Support Officer, you will play a key role in supporting the delivery of WorkWell across Surrey and Sussex on behalf of the Surrey & Sussex ICB, with Surrey County Council acting as the Lead Accountable Body. Working across NHS, local government and wider partner organisations, you will support the reporting, monitoring and governance of the programme, helping to ensure it is delivered on time, within budget and to agreed quality standards across Surrey, East Sussex, West Sussex and Brighton & Hove. Reporting to the WorkWell Strategic Programme Manager, you will support programme governance and performance management activities, including coordinating reporting requirements for the Department for Work and Pensions (DWP), the ICB and other senior stakeholders. You will provide secretariat support to programme boards and meetings, prepare reports and programme documentation, assist with financial processes and grant claims, and work closely with delivery partners to ensure services are aligned to the wider Surrey & Sussex WorkWell framework. You will also support the onboarding of new staff and contribute to stakeholder engagement activities, events and meetings across the partnership. A key aspect of the role will be maintaining accurate programme data and supporting compliance with contractual and reporting requirements. You will become an expert user of the programme's Customer Relationship Management (CRM) system, ensuring participant records are maintained to a high standard and supporting the Reporting and Quality Assurance Officer with management information reporting, governance processes and continuous improvement activity. You will help ensure compliance with DWP grant conditions, reporting requirements and audit expectations while promoting effective and consistent ways of working across the programme. Success in this role will contribute to the delivery of a high-quality, compliant and financially robust WorkWell programme, supported by strong governance, effective partnership working and robust reporting arrangements. Ultimately, you will help ensure the programme delivers positive employment outcomes for residents, supports people to remain in or return to work, and contributes to reducing health-related inequalities across Surrey and Sussex. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Experience of using CRM systems and/or people centred databases Experience of working with colleagues to secure information Experience analysing and presenting data to inform decision making Experience with general administration tasks Experience supporting finance processes Experience of providing secretariat support to programme boards How to Apply To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Outline your experience of using CRM systems to capture information, manage reporting and maintain accurate records. In your response, describe how you ensure data is kept accurate, secure, and up to date. Outline your experience of providing administrative support within employment support programmes (or similar services). In your response, include examples of tasks such as producing reports, preparing programme documentation, supporting with audit preparation, monitoring compliance, providing financial administrative support (including basic bookkeeping), and managing diaries. Outline your experience of supporting employment support or health programmes (or similar services), and the role you have played within these. In your response, include examples of your responsibilities and how you contributed to the delivery and outcomes of the programme. Outline your experience of providing high-quality customer service within employment support or health programmes (or similar services). In your response, include examples of how you built positive relationships with stakeholders, and how you ensured a responsive and professional service. The job advert closes at 23:59 on 19/08/2026 with interviews planned to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
This role has a starting salary of 31,659 per annum, based on a 36-hour working week. We are excited to be hiring a new Legal Practice Support Officer to join our fantastic Legal Support team. The team is based in Dakota, Weybridge, We promote a hybrid approach to working where colleagues would be expected to attend the office for 2 days a week. We are a busy and supportive team with an aim to promote individual and team development. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team We have an exciting opportunity for a Legal Practice Support Officer to join our friendly and fast-moving team. The team is situated in a sensitive and confidential legal environment, with the post requiring exceptional organisational and IT skills. The ability to prioritise work and meet strict deadlines is paramount. You will be expected to make straightforward decisions relating to your role, whilst maintaining strict confidentiality rules and excellent attention to detail. About the Role In this role you will be responsible for ensuring that financial processes within Legal Services and the wider council are followed. You will also be responsible for maintaining information databases and being a guardian for our case management system, iCasework. As a Practice Support Officer, you will need to meet strict deadlines, therefore the ability to cope under pressure is essential. You will also be providing support to lawyers e.g. preparing reports, creating and amending documents and answering telephone calls. Other duties include administration work with regards to the county's deeds, legal library subscriptions including post, which will require physical attendance at the office on a rota basis. You will be responsible for opening files for lawyers on our case management system and the physical retrieval and archiving of such files. You will be required to organise, locate, retrieve, and lift such materials therefore some manual handling will be required. This role requires you to work cooperatively as part of a team to deliver seamless business support and provide an administrative service to more than 60 lawyers in Legal Services including clients from other departments within Surrey County Council. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: Minimum 5 GCSEs at Grade C or above, or equivalent, or able to evidence ability at an equivalent level. Familiar with one or more of the specific processes used in the relevant discipline. Competent in a range of IT tools, including all mi. Good written and oral communication skills with the ability to build sound relationships with customers. Ability to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. Previous relevant work experience. To apply, we request that you submit a CV and you will be asked the following 4 questions: Describe a time when you had to manage conflicting priorities and meet strict deadlines. How did you organise your workload and what was the outcome? Please provide an example of when you have used IT systems or databases to support administrative or business processes. What tools did you use and how did you ensure accuracy? Tell us about a situation where you had to communicate clearly and professionally with colleagues or customers. How did you ensure the interaction was effective? Please describe your experience of working with financial processes or other structured administrative procedures. What responsibilities did you hold, and how did you ensure accuracy and compliance? The job advert closes at 23:59 on 23/08/2026 with interviews planned for w/c 24/08/2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Aug 05, 2026
Contractor
This role has a starting salary of 31,659 per annum, based on a 36-hour working week. We are excited to be hiring a new Legal Practice Support Officer to join our fantastic Legal Support team. The team is based in Dakota, Weybridge, We promote a hybrid approach to working where colleagues would be expected to attend the office for 2 days a week. We are a busy and supportive team with an aim to promote individual and team development. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team We have an exciting opportunity for a Legal Practice Support Officer to join our friendly and fast-moving team. The team is situated in a sensitive and confidential legal environment, with the post requiring exceptional organisational and IT skills. The ability to prioritise work and meet strict deadlines is paramount. You will be expected to make straightforward decisions relating to your role, whilst maintaining strict confidentiality rules and excellent attention to detail. About the Role In this role you will be responsible for ensuring that financial processes within Legal Services and the wider council are followed. You will also be responsible for maintaining information databases and being a guardian for our case management system, iCasework. As a Practice Support Officer, you will need to meet strict deadlines, therefore the ability to cope under pressure is essential. You will also be providing support to lawyers e.g. preparing reports, creating and amending documents and answering telephone calls. Other duties include administration work with regards to the county's deeds, legal library subscriptions including post, which will require physical attendance at the office on a rota basis. You will be responsible for opening files for lawyers on our case management system and the physical retrieval and archiving of such files. You will be required to organise, locate, retrieve, and lift such materials therefore some manual handling will be required. This role requires you to work cooperatively as part of a team to deliver seamless business support and provide an administrative service to more than 60 lawyers in Legal Services including clients from other departments within Surrey County Council. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: Minimum 5 GCSEs at Grade C or above, or equivalent, or able to evidence ability at an equivalent level. Familiar with one or more of the specific processes used in the relevant discipline. Competent in a range of IT tools, including all mi. Good written and oral communication skills with the ability to build sound relationships with customers. Ability to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. Previous relevant work experience. To apply, we request that you submit a CV and you will be asked the following 4 questions: Describe a time when you had to manage conflicting priorities and meet strict deadlines. How did you organise your workload and what was the outcome? Please provide an example of when you have used IT systems or databases to support administrative or business processes. What tools did you use and how did you ensure accuracy? Tell us about a situation where you had to communicate clearly and professionally with colleagues or customers. How did you ensure the interaction was effective? Please describe your experience of working with financial processes or other structured administrative procedures. What responsibilities did you hold, and how did you ensure accuracy and compliance? The job advert closes at 23:59 on 23/08/2026 with interviews planned for w/c 24/08/2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Your new company A fantastic opportunity has been registered for an Interim Head of Financial Planning (MTFP) within a Local Government Authority based in the West Midlands. This role offers the chance to shape and influence the financial future of a major council, reporting directly to the Director of Finance and acting as a trusted advisor to Members, the Corporate Leadership Team, and Directorate Heads of Finance. Your new role Your role as Interim Head of Financial Planning (MTFP), you will play a central role in shaping how financial resources are managed across all areas of this large public sector organisation. Your day-to-day responsibilities will see you leading a talented team of 3, focused on providing insightful analysis, robust reporting, and strategic advice that supports both immediate operational needs and long-term ambitions. You will work closely with senior leaders to ensure that all financial planning activities, from budget setting to monitoring, are executed with precision and transparency. Your ability to foster collaboration between directorates will be essential in driving forward continuous improvement initiatives that enhance service delivery for residents. By developing forward-thinking financial strategies and maintaining strong governance frameworks, you will help secure sustainable funding streams while ensuring compliance with statutory requirements. Your expertise in stakeholder engagement will enable you to build productive relationships both internally and externally, empowering communities through coordinated service delivery. Ultimately, your success in this role will be measured by your capacity to deliver value for money solutions that underpin organisational resilience during periods of change. Lead a dedicated team of 3 responsible for delivering comprehensive financial planning, reporting, control, support, insight, and advice for stakeholders across the council. Oversee the development and implementation of the Medium-Term Financial Plan as well as annual budget-setting processes and in-year budget monitoring activities. Drive innovation, change, transformation of working processes to create a best in class financial planning team Provide expert support to the Section 151 Officer and Finance Leadership Team in achieving key financial objectives while maintaining commercial awareness on projects and partnerships. Shape strategic direction by contributing to the Corporate Plan and playing an integral role in delivering finance plans that align with organisational goals. Drive continuous service improvement by championing constructive scrutiny, promoting collaborative working practices across finance teams and external stakeholders. Develop key financial strategies such as the Medium-Term Financial Strategy to ensure long-term sustainability and value for money. Maintain rigorous budgetary control systems that guarantee effective use of resources while supporting outcome-based commissioning initiatives. Promote good governance by ensuring integrity in financial systems through robust controls, accurate record-keeping, and timely reporting mechanisms. Engage proactively with senior stakeholders, including partner organisations, government departments, suppliers, banks, brokers and represent the council in national or regional working groups. Lead complex negotiations on contracts and funding agreements under the direction of the Deputy Section 151 Officer while investigating innovative financing methodologies. What you'll need to succeed Extensive local government experience in MTFS Extensive background in financial planning and MTFS, including identifying funding sources, forecasting income streams, and managing large city council budgets effectively Experience of leading a small financial planning team within large or complex organisations where advanced interpersonal skills have been used to inspire high performance levels among colleagues. Proven track record providing professional advice at a strategic level supporting decision-making processes through clear written and verbal communication. The ability to understand political processes alongside an appreciation for managing politically sensitive issues within local government environments. Experience translating strategic objectives into actionable operational targets while prioritising workloads under pressure in rapidly changing circumstances. Deep understanding of governance frameworks relevant to local government operations, including laws, regulations, statutory reporting requirements and their practical application. Capability to lead change management initiatives aimed at enhancing departmental performance whilst promoting efficiency improvements across services. Commercial awareness applied to projects involving partner organisations; adept at negotiating complex agreements that secure funding or deliver value-added outcomes. Commitment to upholding equity, diversity, and inclusion policies throughout all aspects of workforce planning and policy development activities. Possession of CCAB or equivalent professional financial accreditation demonstrating technical proficiency required for this senior post Demonstrated experience leading finance teams within large or complex organisations where advanced interpersonal skills have been used to inspire high performance levels among colleagues. Proven track record providing professional advice at a strategic level supporting decision-making processes through clear written and verbal communication. The ability to understand political processes alongside an appreciation for managing politically sensitive issues within local government environments. Experience translating strategic objectives into actionable operational targets while prioritising workloads under pressure in rapidly changing circumstances. Deep understanding of governance frameworks relevant to local government operations, including laws, regulations, statutory reporting requirements and their practical application. Capability to lead change management initiatives aimed at enhancing departmental performance whilst promoting efficiency improvements across services. Commercial awareness applied to projects involving partner organisations; adept at negotiating complex agreements that secure funding or deliver value-added outcomes. Possession of CCAB or equivalent professional financial accreditation demonstrating technical proficiency required for this senior post Pragmatic & Positive approach What you'll get in return The rate on offer for this role is 750 p/day, there could be flexibility to 800 p/day for an outstanding candidate. The role is central to the council's future financial stability and liaises with the most senior stakeholders. There is a high degree of remote working available - but ideally 1 day per week in Birmingham - flexible What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Contractor
Your new company A fantastic opportunity has been registered for an Interim Head of Financial Planning (MTFP) within a Local Government Authority based in the West Midlands. This role offers the chance to shape and influence the financial future of a major council, reporting directly to the Director of Finance and acting as a trusted advisor to Members, the Corporate Leadership Team, and Directorate Heads of Finance. Your new role Your role as Interim Head of Financial Planning (MTFP), you will play a central role in shaping how financial resources are managed across all areas of this large public sector organisation. Your day-to-day responsibilities will see you leading a talented team of 3, focused on providing insightful analysis, robust reporting, and strategic advice that supports both immediate operational needs and long-term ambitions. You will work closely with senior leaders to ensure that all financial planning activities, from budget setting to monitoring, are executed with precision and transparency. Your ability to foster collaboration between directorates will be essential in driving forward continuous improvement initiatives that enhance service delivery for residents. By developing forward-thinking financial strategies and maintaining strong governance frameworks, you will help secure sustainable funding streams while ensuring compliance with statutory requirements. Your expertise in stakeholder engagement will enable you to build productive relationships both internally and externally, empowering communities through coordinated service delivery. Ultimately, your success in this role will be measured by your capacity to deliver value for money solutions that underpin organisational resilience during periods of change. Lead a dedicated team of 3 responsible for delivering comprehensive financial planning, reporting, control, support, insight, and advice for stakeholders across the council. Oversee the development and implementation of the Medium-Term Financial Plan as well as annual budget-setting processes and in-year budget monitoring activities. Drive innovation, change, transformation of working processes to create a best in class financial planning team Provide expert support to the Section 151 Officer and Finance Leadership Team in achieving key financial objectives while maintaining commercial awareness on projects and partnerships. Shape strategic direction by contributing to the Corporate Plan and playing an integral role in delivering finance plans that align with organisational goals. Drive continuous service improvement by championing constructive scrutiny, promoting collaborative working practices across finance teams and external stakeholders. Develop key financial strategies such as the Medium-Term Financial Strategy to ensure long-term sustainability and value for money. Maintain rigorous budgetary control systems that guarantee effective use of resources while supporting outcome-based commissioning initiatives. Promote good governance by ensuring integrity in financial systems through robust controls, accurate record-keeping, and timely reporting mechanisms. Engage proactively with senior stakeholders, including partner organisations, government departments, suppliers, banks, brokers and represent the council in national or regional working groups. Lead complex negotiations on contracts and funding agreements under the direction of the Deputy Section 151 Officer while investigating innovative financing methodologies. What you'll need to succeed Extensive local government experience in MTFS Extensive background in financial planning and MTFS, including identifying funding sources, forecasting income streams, and managing large city council budgets effectively Experience of leading a small financial planning team within large or complex organisations where advanced interpersonal skills have been used to inspire high performance levels among colleagues. Proven track record providing professional advice at a strategic level supporting decision-making processes through clear written and verbal communication. The ability to understand political processes alongside an appreciation for managing politically sensitive issues within local government environments. Experience translating strategic objectives into actionable operational targets while prioritising workloads under pressure in rapidly changing circumstances. Deep understanding of governance frameworks relevant to local government operations, including laws, regulations, statutory reporting requirements and their practical application. Capability to lead change management initiatives aimed at enhancing departmental performance whilst promoting efficiency improvements across services. Commercial awareness applied to projects involving partner organisations; adept at negotiating complex agreements that secure funding or deliver value-added outcomes. Commitment to upholding equity, diversity, and inclusion policies throughout all aspects of workforce planning and policy development activities. Possession of CCAB or equivalent professional financial accreditation demonstrating technical proficiency required for this senior post Demonstrated experience leading finance teams within large or complex organisations where advanced interpersonal skills have been used to inspire high performance levels among colleagues. Proven track record providing professional advice at a strategic level supporting decision-making processes through clear written and verbal communication. The ability to understand political processes alongside an appreciation for managing politically sensitive issues within local government environments. Experience translating strategic objectives into actionable operational targets while prioritising workloads under pressure in rapidly changing circumstances. Deep understanding of governance frameworks relevant to local government operations, including laws, regulations, statutory reporting requirements and their practical application. Capability to lead change management initiatives aimed at enhancing departmental performance whilst promoting efficiency improvements across services. Commercial awareness applied to projects involving partner organisations; adept at negotiating complex agreements that secure funding or deliver value-added outcomes. Possession of CCAB or equivalent professional financial accreditation demonstrating technical proficiency required for this senior post Pragmatic & Positive approach What you'll get in return The rate on offer for this role is 750 p/day, there could be flexibility to 800 p/day for an outstanding candidate. The role is central to the council's future financial stability and liaises with the most senior stakeholders. There is a high degree of remote working available - but ideally 1 day per week in Birmingham - flexible What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
As an Interim Procurement Lead you'll manage procurement activities to ensure efficiency and compliance. Your role will help streamline processes and support the delivery of value-driven procurement strategies. Client Details This role is within the public sector and is based in the East Midlands. Description Support the provision of strategic procurement advice to service areas by acting as the lead officer for procurement internally and facilitating the provision of advice from the outsourced procurement service. Ensure compliance and work with the procurement service to ensure the most effective procurement routes are identified and employed. Ensure that the Council's purchasing activities comply with public procurement legislation and other appropriate legislation as well as the Council's Contract Procedure Rules and the Procurement and Strategy Framework. To advise service areas on effective contract management best practice and encourage and help develop the inclusion in tender documents of robust Performance Measures, KPIs and Management Information requirements. Exercise stewardship of the highest order in relation to budgets and other resources in pursuance of the Council's aims and objectives and in accordance with the Council's Standing Orders and Financial Regulations, including the co-ordination, production, management and monitoring of the service's budget and performance. To keep fully up to date on The Procurement Act 2023 and Public Contract Regulations (PCR 2015) translating and applying these rules to Council procurements and communicating them to all staff, stakeholders and suppliers where necessary. Profile A successful Interim Procurement Lead should have: Strong knowledge of public sector procurement regulations and practices. Proven experience in developing and managing procurement strategies. Excellent negotiation and supplier management skills. Ability to analyse data and generate actionable insights. Effective communication and stakeholder management skills. Attention to detail and a commitment to compliance. Job Offer Daily rate of 400 to 500 (Umbrella), dependent on the level of experience. Temporary contract offering flexibility and responsibility. 3-6 month contract If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your bes0
Aug 05, 2026
Contractor
As an Interim Procurement Lead you'll manage procurement activities to ensure efficiency and compliance. Your role will help streamline processes and support the delivery of value-driven procurement strategies. Client Details This role is within the public sector and is based in the East Midlands. Description Support the provision of strategic procurement advice to service areas by acting as the lead officer for procurement internally and facilitating the provision of advice from the outsourced procurement service. Ensure compliance and work with the procurement service to ensure the most effective procurement routes are identified and employed. Ensure that the Council's purchasing activities comply with public procurement legislation and other appropriate legislation as well as the Council's Contract Procedure Rules and the Procurement and Strategy Framework. To advise service areas on effective contract management best practice and encourage and help develop the inclusion in tender documents of robust Performance Measures, KPIs and Management Information requirements. Exercise stewardship of the highest order in relation to budgets and other resources in pursuance of the Council's aims and objectives and in accordance with the Council's Standing Orders and Financial Regulations, including the co-ordination, production, management and monitoring of the service's budget and performance. To keep fully up to date on The Procurement Act 2023 and Public Contract Regulations (PCR 2015) translating and applying these rules to Council procurements and communicating them to all staff, stakeholders and suppliers where necessary. Profile A successful Interim Procurement Lead should have: Strong knowledge of public sector procurement regulations and practices. Proven experience in developing and managing procurement strategies. Excellent negotiation and supplier management skills. Ability to analyse data and generate actionable insights. Effective communication and stakeholder management skills. Attention to detail and a commitment to compliance. Job Offer Daily rate of 400 to 500 (Umbrella), dependent on the level of experience. Temporary contract offering flexibility and responsibility. 3-6 month contract If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your bes0
Job Title: Accounts Assistant / Bookkeeper Location: Ashton-under-Lyne Salary: Competitive Salary: 30,000 - 34,000 (DOE) (Pro-rated) Job Type: Permanent, Part time As Building Services Specialist working in the Construction industry, we are a well-established business looking to recruit an experienced Accounts Assistant/Bookkeeper . This is a fantastic opportunity for someone who takes pride in accuracy, organisation, and maintaining strong financial control across purchase ledger, sales ledger and payroll activities. You will be trusted to manage your workload independently while working within a supportive and established team environment. Responsibilities: Purchase ledger, including statement reconciliations and payment productions Sales ledger and credit control function Processing payroll Maintaining accurate and up-to-date financial records Supporting month-end reconciliations and reporting Liaising with internal teams and external suppliers to resolve queries Ensuring finance systems are accurate, organised, and maintained Processing CIS returns and subcontractor payments Shared office duties include: Answering phones and receiving deliveries Filing Archiving Supporting the wider team with administrative tasks during periods of annual leave Experience Required: To be successful in your application, you should have the following experience: Essential: Proven experience in a Bookkeeper or similar all-round finance role Strong working knowledge of Sage Solid understanding of end-to-end accounts processes Ability to work independently with minimal supervision Strong attention to detail and high level of accuracy Excellent organisational and time management skills Desirable: Experience with CIS reporting and subcontractor payments Payroll experience Background in construction, engineering, or similar industries Benefits: 32 days holiday (pro-rated for part-time position) Company pension scheme Stable, long-term opportunity with autonomy and trust Opportunity to move into a full-time role of 37.5hrs per week If you have the relevant experience and are looking for your next opportunity, please apply today or contact for further information. Due to the high volume of applications, only candidates with relevant experience will be contacted. We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background. Candidates with the relevant experience or job title of; Finance Assistant, Accounts Clerk, Finance Clerk, Credit Controller, Finance Officer, Payment Processing, Purchase Ledger, Accounts Payable Assistant, Accounts Payables, Purchase Ledger Assistant may also be considered for this role.
Aug 05, 2026
Full time
Job Title: Accounts Assistant / Bookkeeper Location: Ashton-under-Lyne Salary: Competitive Salary: 30,000 - 34,000 (DOE) (Pro-rated) Job Type: Permanent, Part time As Building Services Specialist working in the Construction industry, we are a well-established business looking to recruit an experienced Accounts Assistant/Bookkeeper . This is a fantastic opportunity for someone who takes pride in accuracy, organisation, and maintaining strong financial control across purchase ledger, sales ledger and payroll activities. You will be trusted to manage your workload independently while working within a supportive and established team environment. Responsibilities: Purchase ledger, including statement reconciliations and payment productions Sales ledger and credit control function Processing payroll Maintaining accurate and up-to-date financial records Supporting month-end reconciliations and reporting Liaising with internal teams and external suppliers to resolve queries Ensuring finance systems are accurate, organised, and maintained Processing CIS returns and subcontractor payments Shared office duties include: Answering phones and receiving deliveries Filing Archiving Supporting the wider team with administrative tasks during periods of annual leave Experience Required: To be successful in your application, you should have the following experience: Essential: Proven experience in a Bookkeeper or similar all-round finance role Strong working knowledge of Sage Solid understanding of end-to-end accounts processes Ability to work independently with minimal supervision Strong attention to detail and high level of accuracy Excellent organisational and time management skills Desirable: Experience with CIS reporting and subcontractor payments Payroll experience Background in construction, engineering, or similar industries Benefits: 32 days holiday (pro-rated for part-time position) Company pension scheme Stable, long-term opportunity with autonomy and trust Opportunity to move into a full-time role of 37.5hrs per week If you have the relevant experience and are looking for your next opportunity, please apply today or contact for further information. Due to the high volume of applications, only candidates with relevant experience will be contacted. We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background. Candidates with the relevant experience or job title of; Finance Assistant, Accounts Clerk, Finance Clerk, Credit Controller, Finance Officer, Payment Processing, Purchase Ledger, Accounts Payable Assistant, Accounts Payables, Purchase Ledger Assistant may also be considered for this role.
Title: Homeowner Officer x 2 Contract Type: Fixed Term Contract, 12 months Salary: 34,381 per annum Grade: 6 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location Closing Date: Monday 10 th August 2026 Interview Dates: Tuesday 25 th August 226 Please click here for the role profile: Homeowner Officer.pdf Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Homeownership Team at L&Q: We are looking to recruit two Homeownership Officers to join our Homeownership team. These are exciting opportunities to provide a high-quality service to homeowners, leaseholders, shared owners and prospective purchasers, ensuring customers receive professional, accurate and timely advice and support. One Homeownership Officer will be joining our Pre-Sale Enquiries Team and play a key role in supporting homeowners, solicitors, and buyers throughout the sales process. You will review leases, prepare LPE1 packs and provide solicitors with accurate information to help property sales and shared ownership resales progress smoothly. In the second role the Homeownership Officerwill join Staircasing, Lease Extensions & Subletting Team and play a key role in supporting homeowners through a range of property transactions and homeownership services. In this role, you will review and interpret leases while managing staircasing, lease extension and subletting cases from enquiry through to completion. Working closely with homeowners, solicitors, valuers and internal teams, you will make informed decisions, progress transactions efficiently and provide a high-quality customer experience. Both roles are part of our busy customer-focused team, you will handle telephone and written enquiries from homeowners, solicitors, and other stakeholders, ensuring all requests are managed efficiently and within agreed timescales. You will build positive working relationships, provide a high standard of customer service, and help deliver a smooth and seamless sales experience for our customers. This is an excellent opportunity for someone with experience in leasehold, homeownership, conveyancing, or a property-related environment who has strong organisational skills, attention to detail, and the ability to interpret legal documentation with confidence. If this sounds like you, we would love for you to apply! Your impact in the role: Manage a varied workload across homeownership products and processes. Prepare clear and accurate written communications for customers and stakeholders. Liaise with customers, solicitors, lenders, surveyors, financial advisers and internal teams. Manage multiple enquiries while delivering excellent customer service. Use your knowledge of leasehold, shared ownership and property sales to support customers throughout their homeownership journey. What you'll bring: A proactive, customer-focused approach and a commitment to excellent service. Strong communication skills and the ability to work collaboratively. Excellent attention to detail when reviewing legal and property documents. Knowledge of shared ownership, leasehold and homeownership processes. Experience in housing, property, conveyancing or a legal environment. Strong organisational skills and the ability to manage competing priorities. Confidence working independently and meeting deadlines. Good IT skills, including Outlook, Word, Excel and Teams. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
Aug 05, 2026
Full time
Title: Homeowner Officer x 2 Contract Type: Fixed Term Contract, 12 months Salary: 34,381 per annum Grade: 6 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location Closing Date: Monday 10 th August 2026 Interview Dates: Tuesday 25 th August 226 Please click here for the role profile: Homeowner Officer.pdf Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Homeownership Team at L&Q: We are looking to recruit two Homeownership Officers to join our Homeownership team. These are exciting opportunities to provide a high-quality service to homeowners, leaseholders, shared owners and prospective purchasers, ensuring customers receive professional, accurate and timely advice and support. One Homeownership Officer will be joining our Pre-Sale Enquiries Team and play a key role in supporting homeowners, solicitors, and buyers throughout the sales process. You will review leases, prepare LPE1 packs and provide solicitors with accurate information to help property sales and shared ownership resales progress smoothly. In the second role the Homeownership Officerwill join Staircasing, Lease Extensions & Subletting Team and play a key role in supporting homeowners through a range of property transactions and homeownership services. In this role, you will review and interpret leases while managing staircasing, lease extension and subletting cases from enquiry through to completion. Working closely with homeowners, solicitors, valuers and internal teams, you will make informed decisions, progress transactions efficiently and provide a high-quality customer experience. Both roles are part of our busy customer-focused team, you will handle telephone and written enquiries from homeowners, solicitors, and other stakeholders, ensuring all requests are managed efficiently and within agreed timescales. You will build positive working relationships, provide a high standard of customer service, and help deliver a smooth and seamless sales experience for our customers. This is an excellent opportunity for someone with experience in leasehold, homeownership, conveyancing, or a property-related environment who has strong organisational skills, attention to detail, and the ability to interpret legal documentation with confidence. If this sounds like you, we would love for you to apply! Your impact in the role: Manage a varied workload across homeownership products and processes. Prepare clear and accurate written communications for customers and stakeholders. Liaise with customers, solicitors, lenders, surveyors, financial advisers and internal teams. Manage multiple enquiries while delivering excellent customer service. Use your knowledge of leasehold, shared ownership and property sales to support customers throughout their homeownership journey. What you'll bring: A proactive, customer-focused approach and a commitment to excellent service. Strong communication skills and the ability to work collaboratively. Excellent attention to detail when reviewing legal and property documents. Knowledge of shared ownership, leasehold and homeownership processes. Experience in housing, property, conveyancing or a legal environment. Strong organisational skills and the ability to manage competing priorities. Confidence working independently and meeting deadlines. Good IT skills, including Outlook, Word, Excel and Teams. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
LOCATION: The Dolphin Shopping Centre, Poole, BH15 1SZ SHIFT PATTERN: 4 off, 4 off 42 hours per week PAY RATE: £14.51 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ROLE OVERVIEW AND PURPOSE Supporting the site as a security officer & control room duties to ensure safety of customers, buildings and personnel. To support the operation of the building and ensuring exceptional service is provided and ensure that all assigned tasks are completed in a professional and timely manner adhering to all relevant legislation. Duties and responsibilities: Operationally support in delivery of the agreed service level. Assist the team by fostering team spirit and co-operation, the encourage open expression of differing ideas and opinions and ensuring resolution. Support in delivery of SOP's and maintenance of appropriate documentation sets across the security Team. Assist in maintaining compliance with all Health & Safety legislation. Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions Complete the required Incident reports in the event of an incident, focusing on quality and timely reporting. Ensure that any complaints are dealt with in a professional and timely manner. To establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisation. Ensure that all equipment provided to assist security is fully operational with any issues reported. Client liaison, working closely with the Centre Management Team and Security Supervisor. Other day-to-day responsibilities as dictated by circumstances and the needs of the business and client. Requirements Person Specification: • Has a one team approach • Able to take ownership of all situations to ensure tasks are completed • Flexible approach to change Essential: • Experience of working within the Security Industry • Holds SIA Security Licence - SG or DS • Excellent written and verbal communication skills. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work effectively within a team. • Proactive approach to learning in the role and identifying own training needs as appropriate. • Can "do" attitude • Excellent observational skills Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Aug 05, 2026
Full time
LOCATION: The Dolphin Shopping Centre, Poole, BH15 1SZ SHIFT PATTERN: 4 off, 4 off 42 hours per week PAY RATE: £14.51 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ROLE OVERVIEW AND PURPOSE Supporting the site as a security officer & control room duties to ensure safety of customers, buildings and personnel. To support the operation of the building and ensuring exceptional service is provided and ensure that all assigned tasks are completed in a professional and timely manner adhering to all relevant legislation. Duties and responsibilities: Operationally support in delivery of the agreed service level. Assist the team by fostering team spirit and co-operation, the encourage open expression of differing ideas and opinions and ensuring resolution. Support in delivery of SOP's and maintenance of appropriate documentation sets across the security Team. Assist in maintaining compliance with all Health & Safety legislation. Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions Complete the required Incident reports in the event of an incident, focusing on quality and timely reporting. Ensure that any complaints are dealt with in a professional and timely manner. To establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisation. Ensure that all equipment provided to assist security is fully operational with any issues reported. Client liaison, working closely with the Centre Management Team and Security Supervisor. Other day-to-day responsibilities as dictated by circumstances and the needs of the business and client. Requirements Person Specification: • Has a one team approach • Able to take ownership of all situations to ensure tasks are completed • Flexible approach to change Essential: • Experience of working within the Security Industry • Holds SIA Security Licence - SG or DS • Excellent written and verbal communication skills. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work effectively within a team. • Proactive approach to learning in the role and identifying own training needs as appropriate. • Can "do" attitude • Excellent observational skills Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Enablement Support Officer Location: Croydon - Hybrid working Rate: £21.41 per hour PAYE / £28.40 per hour Umbrella Hours: 27 hours per week - 5 days per week or 3 days x 9 hours Duration: 12 months (Maternity Cover) Start date : ASAP This is an excellent opportunity for an experienced welfare benefits, housing support, homelessness prevention or financial inclusion professional who is passionate about helping residents overcome challenges and achieve long-term independence. Working Pattern The role is 27 hours per week . We would ideally like someone to work across five days per week with shorter daily hours , however we can offer flexibility for the right candidate, including alternative arrangements such as three 9-hour days . This is a hybrid role , with a minimum of two days per week office-based . Due to the nature of the service and onboarding requirements, there will be an expectation of increased office attendance during the initial training period. About the Role As an Enablement Support Officer, you will work directly with residents who are experiencing financial hardship, housing difficulties, debt, unemployment, welfare benefit issues or other challenges that place them at risk of homelessness. You will take a holistic, person-centred approach, identifying barriers to independence and working with residents to develop practical, sustainable solutions. The role involves assessing applications for discretionary financial assistance, supporting residents to maximise household income, improve budgeting skills, access employment opportunities and sustain suitable accommodation. Key Responsibilities Assess residents' financial, housing and personal circumstances. Provide advice and guidance on: Universal Credit Housing Benefit Council Tax Support Housing Payments and discretionary funding Develop personalised support plans and agree realistic outcomes with residents. Support residents with budgeting, debt management and improving financial resilience. Identify employment, training and housing options that promote long-term independence. Make decisions regarding discretionary financial assistance and other available funding streams. Conduct resident interviews, home visits and advocacy where required. Work collaboratively with partner agencies including: DWP Jobcentre Plus Adult Social Care Health services Registered providers and landlords Voluntary and community organisations Signpost and refer residents to specialist support services. Maintain accurate case records and monitor progress through to successful case closure. Contribute to service improvements and best practice across the team. About You We are looking for someone who has: Essential Experience Experience working in welfare benefits, welfare reform, housing support, homelessness prevention or a similar resident-focused service. Experience supporting vulnerable or distressed residents. Experience developing practical solutions that improve residents' circumstances and outcomes. Knowledge of poverty, debt and the barriers faced by individuals experiencing financial hardship. Experience maintaining accurate case records and managing a varied caseload. Essential Knowledge Strong understanding of Universal Credit and welfare benefits. Knowledge of Housing Benefit and Council Tax Support. Understanding of housing options, homelessness prevention and financial inclusion approaches. Awareness of the relationship between housing stability, employment, health and wellbeing. Ability to interpret legislation, policy and guidance and apply it in practice. Essential Skills Excellent communication and interpersonal skills. Ability to build positive relationships with residents and partner agencies. Strong interviewing, assessment and problem-solving skills. Ability to manage sensitive and sometimes challenging conversations with empathy and professionalism. Good IT skills, including use of case management systems and Microsoft Office applications. Ability to work independently while contributing effectively as part of a team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Aug 04, 2026
Seasonal
Enablement Support Officer Location: Croydon - Hybrid working Rate: £21.41 per hour PAYE / £28.40 per hour Umbrella Hours: 27 hours per week - 5 days per week or 3 days x 9 hours Duration: 12 months (Maternity Cover) Start date : ASAP This is an excellent opportunity for an experienced welfare benefits, housing support, homelessness prevention or financial inclusion professional who is passionate about helping residents overcome challenges and achieve long-term independence. Working Pattern The role is 27 hours per week . We would ideally like someone to work across five days per week with shorter daily hours , however we can offer flexibility for the right candidate, including alternative arrangements such as three 9-hour days . This is a hybrid role , with a minimum of two days per week office-based . Due to the nature of the service and onboarding requirements, there will be an expectation of increased office attendance during the initial training period. About the Role As an Enablement Support Officer, you will work directly with residents who are experiencing financial hardship, housing difficulties, debt, unemployment, welfare benefit issues or other challenges that place them at risk of homelessness. You will take a holistic, person-centred approach, identifying barriers to independence and working with residents to develop practical, sustainable solutions. The role involves assessing applications for discretionary financial assistance, supporting residents to maximise household income, improve budgeting skills, access employment opportunities and sustain suitable accommodation. Key Responsibilities Assess residents' financial, housing and personal circumstances. Provide advice and guidance on: Universal Credit Housing Benefit Council Tax Support Housing Payments and discretionary funding Develop personalised support plans and agree realistic outcomes with residents. Support residents with budgeting, debt management and improving financial resilience. Identify employment, training and housing options that promote long-term independence. Make decisions regarding discretionary financial assistance and other available funding streams. Conduct resident interviews, home visits and advocacy where required. Work collaboratively with partner agencies including: DWP Jobcentre Plus Adult Social Care Health services Registered providers and landlords Voluntary and community organisations Signpost and refer residents to specialist support services. Maintain accurate case records and monitor progress through to successful case closure. Contribute to service improvements and best practice across the team. About You We are looking for someone who has: Essential Experience Experience working in welfare benefits, welfare reform, housing support, homelessness prevention or a similar resident-focused service. Experience supporting vulnerable or distressed residents. Experience developing practical solutions that improve residents' circumstances and outcomes. Knowledge of poverty, debt and the barriers faced by individuals experiencing financial hardship. Experience maintaining accurate case records and managing a varied caseload. Essential Knowledge Strong understanding of Universal Credit and welfare benefits. Knowledge of Housing Benefit and Council Tax Support. Understanding of housing options, homelessness prevention and financial inclusion approaches. Awareness of the relationship between housing stability, employment, health and wellbeing. Ability to interpret legislation, policy and guidance and apply it in practice. Essential Skills Excellent communication and interpersonal skills. Ability to build positive relationships with residents and partner agencies. Strong interviewing, assessment and problem-solving skills. Ability to manage sensitive and sometimes challenging conversations with empathy and professionalism. Good IT skills, including use of case management systems and Microsoft Office applications. Ability to work independently while contributing effectively as part of a team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
LOCATION: Jackson Square Shopping Centre - Bishop's Stortford, CM23 3XH SHIFT PATTERN: 8.5 hours per week + Cover. (Rota of days and nights including weekends) PAY RATE: 14.63 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role. A Shopping Centre in Bishop's Stortford is a mixed enclosed and opened scheme with a mix of national brands, local independent traders and a main supermarket. Key responsibilities: Apply and conduct oneself at all times in accordance with the site Assignment and Emergency Instructions The prevention of accidents, injuries, crime, fire and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. To work inline with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Comply with the Data Protection Act. To provide a visible deterrent, reassuring the public To aid in reducing crime To ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. If necessary, attend court to give evidence To maintain your personal notebook in accordance with PACE Act 1984 To undertake all duties in a safe and secure manner, taking into account personal safety and the safety of your colleagues and the public To provide an efficient, helpful and smart image at all times. To alert the Control room operator of any person thought to be suspicious in any way. Be vigilant for suspicious packages or parcels, and know the Client's Procedures for evacuation if required. Check the mall and building for potential fire hazards. At no time should security take responsibility for keys of tenant premises. Mall patrols covering all external areas where required. S/O are not to patrol in pairs and not to stay in a one place. To complete required patrols upon request from supervisor. Including Car Park and basement. Monitor and check Toilet areas. To enforce Centres code of Conduct. To stop bicycles or skateboards being ridden through the mall. S/O are to check and support cleaners for spillages, full bins or other situations that require their attention Keep the mess room clean and tidy When covering the basement, to actively challenge those entering and make sure only authorised personnel are in the area. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. To follow all reasonable instruction given by those supervising or managing your activities and or area of work. Arrive for duty in good time and be ready for your shift start time. Maintain a neat appearance and dress in accordance with the ABM facility services dress code (only stud earrings and no hoodies) Complete documents in line with site requirements. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Take breaks as detailed by the shift running Supervisor. To advise Shared services manager should you need to leave site whilst on duty. Comply with absence reporting procedure (call the control room to advise that you will be absent before your shift). Follow correct opening and lock-up procedures and report any faults found on either task straight away. Always be courteous towards clients, tenants, customers and other employees. Record all incidents in the security DOB as well as in your personal pocket book. Complete Incident Reports for all reportable incidents to the required standard Consumption of alcohol on company premises is not allowed nor is reporting to work or being at work whilst under the influence of alcohol or other substances. This would be considered Gross Misconduct. To complete documentation with facts and not to falsify any records kept. No accepting any gifts or gratuities as per the Business Conduct Policy. Using mobile phones while on duty is not permitted (for emergencies ask permission from line manager) Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. Complete any other reasonable request set to you by your supervisor, Co-ordinator or Shared services manager. Interchanges with tenants are to be kept to a minimum, and always conducted in a professional manner. Requirements The successful candidate must hold SIA Door Supervisor Licence and, CCTV and First Aid qualifications are desirable but not essential. The role requires a high degree of flexibility, with shifts covering both days and nights, including weekends. The successful candidate will provide cover for annual leave, sickness absence, training courses, and support during large events held within the Centre. Full flexibility is essential, as working hours and shift patterns will vary according to operational requirements. Qualifications: Door Supervisor License (Required) CCTV License (Optional) First Aid Certificate (Optional) Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Aug 04, 2026
Seasonal
LOCATION: Jackson Square Shopping Centre - Bishop's Stortford, CM23 3XH SHIFT PATTERN: 8.5 hours per week + Cover. (Rota of days and nights including weekends) PAY RATE: 14.63 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role. A Shopping Centre in Bishop's Stortford is a mixed enclosed and opened scheme with a mix of national brands, local independent traders and a main supermarket. Key responsibilities: Apply and conduct oneself at all times in accordance with the site Assignment and Emergency Instructions The prevention of accidents, injuries, crime, fire and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. To work inline with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Comply with the Data Protection Act. To provide a visible deterrent, reassuring the public To aid in reducing crime To ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. If necessary, attend court to give evidence To maintain your personal notebook in accordance with PACE Act 1984 To undertake all duties in a safe and secure manner, taking into account personal safety and the safety of your colleagues and the public To provide an efficient, helpful and smart image at all times. To alert the Control room operator of any person thought to be suspicious in any way. Be vigilant for suspicious packages or parcels, and know the Client's Procedures for evacuation if required. Check the mall and building for potential fire hazards. At no time should security take responsibility for keys of tenant premises. Mall patrols covering all external areas where required. S/O are not to patrol in pairs and not to stay in a one place. To complete required patrols upon request from supervisor. Including Car Park and basement. Monitor and check Toilet areas. To enforce Centres code of Conduct. To stop bicycles or skateboards being ridden through the mall. S/O are to check and support cleaners for spillages, full bins or other situations that require their attention Keep the mess room clean and tidy When covering the basement, to actively challenge those entering and make sure only authorised personnel are in the area. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. To follow all reasonable instruction given by those supervising or managing your activities and or area of work. Arrive for duty in good time and be ready for your shift start time. Maintain a neat appearance and dress in accordance with the ABM facility services dress code (only stud earrings and no hoodies) Complete documents in line with site requirements. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Take breaks as detailed by the shift running Supervisor. To advise Shared services manager should you need to leave site whilst on duty. Comply with absence reporting procedure (call the control room to advise that you will be absent before your shift). Follow correct opening and lock-up procedures and report any faults found on either task straight away. Always be courteous towards clients, tenants, customers and other employees. Record all incidents in the security DOB as well as in your personal pocket book. Complete Incident Reports for all reportable incidents to the required standard Consumption of alcohol on company premises is not allowed nor is reporting to work or being at work whilst under the influence of alcohol or other substances. This would be considered Gross Misconduct. To complete documentation with facts and not to falsify any records kept. No accepting any gifts or gratuities as per the Business Conduct Policy. Using mobile phones while on duty is not permitted (for emergencies ask permission from line manager) Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. Complete any other reasonable request set to you by your supervisor, Co-ordinator or Shared services manager. Interchanges with tenants are to be kept to a minimum, and always conducted in a professional manner. Requirements The successful candidate must hold SIA Door Supervisor Licence and, CCTV and First Aid qualifications are desirable but not essential. The role requires a high degree of flexibility, with shifts covering both days and nights, including weekends. The successful candidate will provide cover for annual leave, sickness absence, training courses, and support during large events held within the Centre. Full flexibility is essential, as working hours and shift patterns will vary according to operational requirements. Qualifications: Door Supervisor License (Required) CCTV License (Optional) First Aid Certificate (Optional) Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Red Snapper Recruitment Limited
Coventry, Warwickshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Finance Assistant Location: Coventry Salary: 13.10 per hour PAYE Hours: 18.5 hours per week Working Pattern Flexible across 3 days per week Hours: 9:00am - 3:40pm (including a 30-minute unpaid lunch break) Join a Team Making a Difference We are seeking an organised and detail-oriented Finance Assistant to support the day-to-day financial administration of a busy charitable organisation. This is an excellent opportunity for someone with finance experience who is looking for a flexible part-time role while contributing to services that support vulnerable individuals within the community. Working closely with the Finance Officer, you will play a key role in ensuring financial records are accurate, payments are processed efficiently, and financial procedures are maintained to a high standard. Key Responsibilities Verify expense claims and ensure supporting documentation is complete and accurate. Process cash and cheque payment requests in accordance with financial procedures. Assist with maintaining cash logs and recording income. Support rent collection processes and communicate with relevant stakeholders regarding outstanding payments. Maintain accurate financial records and filing systems. Assist with treasury and banking transactions, ensuring documentation is complete and compliant. Prepare and support monthly bank reconciliations. Update rent schedules and accommodation occupancy records. Input financial data into accounting systems to support monthly management accounts. Produce financial reports as required. Ensure financial records are maintained in line with organisational policies and procedures. Attend finance meetings and contribute to the smooth running of the finance function. About You We are looking for someone who has: A degree in Accounting, Finance, Business Administration or a relevant qualification such as AAT. Previous experience using accounting software such as Sage, QuickBooks or similar systems. Strong understanding of financial administration and internal controls. Excellent IT skills, including Microsoft Excel, Word and Outlook. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Excellent attention to detail and accuracy. Strong written and verbal communication skills. The ability to work independently with minimal supervision as well as collaboratively within a team. Desirable Fluency in one or more community languages. Experience working within the charity, voluntary or community sector. Experience supporting vulnerable individuals or community-based services. Personal Qualities The successful candidate will be: Reliable, professional and trustworthy. Committed to equality, diversity and inclusion. Passionate about supporting services that improve people's lives. Able to maintain confidentiality and handle sensitive information appropriately. Proactive, adaptable and willing to take initiative. Committed to anti-discriminatory and anti-racist practice. Additional Requirements Enhanced DBS check. Strong commitment to confidentiality and safeguarding principles. What We Offer Flexible working pattern across three days per week. Supportive and collaborative working environment. Opportunity to develop your finance and administrative skills. Meaningful work that contributes to vital community services. Apply Today If you are an organised finance professional looking for a flexible part-time opportunity where your work will make a genuine impact, we'd love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Aug 04, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Finance Assistant Location: Coventry Salary: 13.10 per hour PAYE Hours: 18.5 hours per week Working Pattern Flexible across 3 days per week Hours: 9:00am - 3:40pm (including a 30-minute unpaid lunch break) Join a Team Making a Difference We are seeking an organised and detail-oriented Finance Assistant to support the day-to-day financial administration of a busy charitable organisation. This is an excellent opportunity for someone with finance experience who is looking for a flexible part-time role while contributing to services that support vulnerable individuals within the community. Working closely with the Finance Officer, you will play a key role in ensuring financial records are accurate, payments are processed efficiently, and financial procedures are maintained to a high standard. Key Responsibilities Verify expense claims and ensure supporting documentation is complete and accurate. Process cash and cheque payment requests in accordance with financial procedures. Assist with maintaining cash logs and recording income. Support rent collection processes and communicate with relevant stakeholders regarding outstanding payments. Maintain accurate financial records and filing systems. Assist with treasury and banking transactions, ensuring documentation is complete and compliant. Prepare and support monthly bank reconciliations. Update rent schedules and accommodation occupancy records. Input financial data into accounting systems to support monthly management accounts. Produce financial reports as required. Ensure financial records are maintained in line with organisational policies and procedures. Attend finance meetings and contribute to the smooth running of the finance function. About You We are looking for someone who has: A degree in Accounting, Finance, Business Administration or a relevant qualification such as AAT. Previous experience using accounting software such as Sage, QuickBooks or similar systems. Strong understanding of financial administration and internal controls. Excellent IT skills, including Microsoft Excel, Word and Outlook. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Excellent attention to detail and accuracy. Strong written and verbal communication skills. The ability to work independently with minimal supervision as well as collaboratively within a team. Desirable Fluency in one or more community languages. Experience working within the charity, voluntary or community sector. Experience supporting vulnerable individuals or community-based services. Personal Qualities The successful candidate will be: Reliable, professional and trustworthy. Committed to equality, diversity and inclusion. Passionate about supporting services that improve people's lives. Able to maintain confidentiality and handle sensitive information appropriately. Proactive, adaptable and willing to take initiative. Committed to anti-discriminatory and anti-racist practice. Additional Requirements Enhanced DBS check. Strong commitment to confidentiality and safeguarding principles. What We Offer Flexible working pattern across three days per week. Supportive and collaborative working environment. Opportunity to develop your finance and administrative skills. Meaningful work that contributes to vital community services. Apply Today If you are an organised finance professional looking for a flexible part-time opportunity where your work will make a genuine impact, we'd love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Finance Officer Location: Swindon Contract: Full-time, Permanent Salary: Competitive (depending on experience) About Happy Days Happy Days is growing, and we're opening a second support hub in Swindon. This new location will help us support our nurseries and early years teams as we continue to expand. We're looking for a Finance Officer to join our finance team where you'll help keep our financial and nursery records accurate and up to date. Your work will help our nurseries run smoothly and ensure we can continue providing high-quality childcare for children and families. What You'll Be Doing Manage and maintain accurate parent, child, billing, funding and attendance records within our Nursery Management System (NMS). Set up fees and funding arrangements, resolve billing issues and help maintain high-quality data across all nurseries. Produce and check occupancy, attendance and income reports to support financial reporting and decision-making. Prepare information for government-funded childcare claims and support compliance with funding requirements. Assist with Universal Credit childcare payment processes and maintain accurate audit records. Provide guidance, training and support to managers on system and payment processes. Support the setup of new nurseries and help integrate newly acquired sites into group systems and processes. Work closely with colleagues across finance and operations to provide excellent support and ensure the smooth running of the revenue cycle. About You You'll be organised, accurate and enjoy working with numbers and systems. You'll also: Have at least two years' experience in a finance, accounts or bookkeeping role. Have good Maths and English skills. Be confident using Excel, Word and Outlook. Have excellent attention to detail. Be able to manage your workload and meet deadlines. Be comfortable explaining processes to people who don't work in finance. Enjoy solving problems and finding ways to improve processes. It Would Be Great If You Also Have Experience using a Nursery Management System such as Famly. Knowledge of childcare funding schemes. What We Offer We're proud to offer a supportive and collaborative working environment where people can develop and thrive. Flexible Working Once our new hub is established (typically after around six months), you'll be able to work in a hybrid way, with around three days in the office and two days from home. Learning and Development Ongoing professional development. Support with accounting CPD requirements. Opportunities to grow your career. Health and Wellbeing Mental health and wellbeing support. Generous annual leave from day one. Financial Benefits People's Pension. Life assurance. Ready to Apply? Closing Date: Friday 21st August If you'd like to join a growing organisation where you can make a real difference, we'd love to hear from you. Interview Dates (onsite): 24th August to 4th September Inclusion and Safeguarding Happy Days is committed to creating an inclusive workplace where everyone feels valued and respected. If you need any reasonable adjustments during the recruitment process, please let us know. Happy Days Nurseries is committed to safeguarding children. All offers of employment are subject to appropriate pre-employment checks, including verification of your right to work in the UK.
Aug 03, 2026
Full time
Finance Officer Location: Swindon Contract: Full-time, Permanent Salary: Competitive (depending on experience) About Happy Days Happy Days is growing, and we're opening a second support hub in Swindon. This new location will help us support our nurseries and early years teams as we continue to expand. We're looking for a Finance Officer to join our finance team where you'll help keep our financial and nursery records accurate and up to date. Your work will help our nurseries run smoothly and ensure we can continue providing high-quality childcare for children and families. What You'll Be Doing Manage and maintain accurate parent, child, billing, funding and attendance records within our Nursery Management System (NMS). Set up fees and funding arrangements, resolve billing issues and help maintain high-quality data across all nurseries. Produce and check occupancy, attendance and income reports to support financial reporting and decision-making. Prepare information for government-funded childcare claims and support compliance with funding requirements. Assist with Universal Credit childcare payment processes and maintain accurate audit records. Provide guidance, training and support to managers on system and payment processes. Support the setup of new nurseries and help integrate newly acquired sites into group systems and processes. Work closely with colleagues across finance and operations to provide excellent support and ensure the smooth running of the revenue cycle. About You You'll be organised, accurate and enjoy working with numbers and systems. You'll also: Have at least two years' experience in a finance, accounts or bookkeeping role. Have good Maths and English skills. Be confident using Excel, Word and Outlook. Have excellent attention to detail. Be able to manage your workload and meet deadlines. Be comfortable explaining processes to people who don't work in finance. Enjoy solving problems and finding ways to improve processes. It Would Be Great If You Also Have Experience using a Nursery Management System such as Famly. Knowledge of childcare funding schemes. What We Offer We're proud to offer a supportive and collaborative working environment where people can develop and thrive. Flexible Working Once our new hub is established (typically after around six months), you'll be able to work in a hybrid way, with around three days in the office and two days from home. Learning and Development Ongoing professional development. Support with accounting CPD requirements. Opportunities to grow your career. Health and Wellbeing Mental health and wellbeing support. Generous annual leave from day one. Financial Benefits People's Pension. Life assurance. Ready to Apply? Closing Date: Friday 21st August If you'd like to join a growing organisation where you can make a real difference, we'd love to hear from you. Interview Dates (onsite): 24th August to 4th September Inclusion and Safeguarding Happy Days is committed to creating an inclusive workplace where everyone feels valued and respected. If you need any reasonable adjustments during the recruitment process, please let us know. Happy Days Nurseries is committed to safeguarding children. All offers of employment are subject to appropriate pre-employment checks, including verification of your right to work in the UK.
