Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are currently recruiting for a Head of Ceded Reinsurance to join our team based in London on a full time permanent basis. The Head of Ceded Reinsurance leads Travelers Europe's ceded reinsurance strategy and relationships, with oversight of the analysis, placement, management, and optimisation of reinsurance programmes. Working closely with European Leadership and underwriting management, the role shapes and refines risk appetite and reinsurance strategy, ensures appropriate programme structure recommendations are made, and that placement is executed effectively. Drawing on deep reinsurance expertise, strong relationship-building skills, and executive presence, the role drives day-to-day treaty placement activity, provides thought leadership on long-term placement strategy and other critical reinsurance matters, and builds robust internal and external networks. This role has direct line management responsibility. This role is a Key Function holder within the Senior Manager and Certification Regime (SM&CR) as set out in the Financial Services and Markets Act 2000 (FSMA), and is subject to the rules and regulations of the relevant regulators. Fitness and Probity (F&P) will be assessed - and certified where required - both on appointment and annually thereafter. Post-holders are required to abide by the Conduct Rules at all times. Our leaders in regulated roles champion Travelers' culture and are committed to fostering a diverse and inclusive working environment. In addition to this job description, the successful candidate will receive a Statement of Responsibilities (SoR) outlining their specific accountabilities, along with any applicable mandatory prescribed responsibilities. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Strategic Leadership & Innovation. Develop and execute the overall ceded reinsurance strategy, aligned with corporate risk appetite and business objectives. Lead the design and structuring of treaty and facultative reinsurance programmes across all lines of business, driving best-in-market structures that differentiate the company and meet strategic goals. Provide thought leadership and strategic guidance to senior leadership on reinsurance market conditions and opportunities, and on how reinsurance can influence business strategy. Ensure reinsurance solutions support enterprise growth, profitability, and capital optimisation. External Relationship Management. Establish and maintain key broker and reinsurer relationships to secure optimal market access and competitive terms, building strategic partnerships with top-tier reinsurance markets globally. Manage broker expectations and timelines for assigned placements, coordinating materials and meeting with and presenting to reinsurance markets. Represent the company at industry events, reinsurance market meetings, and, where appropriate, on reinsurance industry panels. Where appropriate, appoint brokers and engage in joint strategic planning to align on objectives and market opportunities, keeping reinsurers updated on plans and developments. Internal Relationship Management & Stakeholder Collaboration. Partner with underwriting, actuarial, finance, risk management, and capital management teams to ensure alignment and deliver group objectives. Communicate proactively with business units, demonstrating a thorough understanding of primary coverages and underwriting strategies. Propose ideas and solutions to portfolio challenges above and beyond renewal placements, leading management strategy decision meetings and advocating for the best option. Communicate reinsurance strategy and results effectively to diverse stakeholder groups, building consensus and driving execution of group-wide initiatives. Reinsurance Programme Management & Treaty Negotiation. Oversee the placement and renewal of treaty and facultative reinsurance agreements, ensuring optimal protection while managing cost efficiency. Independently negotiate pricing, coverage, exclusions, terms, and conditions with reinsurance markets to obtain the best terms for the company. Coordinate the preparation of reinsurance submissions and gather the information required from brokers, evaluating and implementing changes to data requirements. Continuously evaluate and enhance reinsurance coverage and structures to maintain competitive advantage. Contract Wording & Documentation. Draft and propose contract wording for new and renewal treaties, researching conceptual topics and evaluating alternative clauses. Research and implement changes to standard treaty clauses and perform secondary contract reviews. Oversee documentation and contract management processes. Capital Management, Analytics & Reporting. Use capital model metrics to assess the effectiveness of the reinsurance strategy against regulatory capital requirements and internal targets, optimising capital efficiency in collaboration with capital management and actuarial teams. Verify data for accuracy and identify anomalies, directing brokers and actuarial teams on pricing and risk-evaluation analytics and their implications for placement options. Monitor and report on capital relief achieved and on reinsurance programme performance and market trends. Manage internal and external reporting requirements and prepare comprehensive reports and presentations for executive leadership and board committees. Treaty Design & Structuring. Evaluate broker and reinsurer presentations for veracity and applicability, proposing renewal structure changes and establishing the associated evaluation criteria. Apply knowledge of capital market (ILS) and structured reinsurance solutions and consult on their use. Provide leadership and technical expertise on intercompany reinsurance solutions and reinsurance impacts from corporate M&A activity. Risk Management. Analyse catastrophe exposure and develop appropriate risk-transfer solutions. Monitor reinsurance recoverables and ensure their timely collection. Evaluate the financial impact of reinsurance decisions on company results. Operational Controls & Regulatory Compliance. Design and implement team controls and develop corporate reinsurance policies to assure compliance, appropriate referral protocols, and best practices. Ensure compliance with internal policies and external regulatory requirements, maintaining corporate governance standards and risk-management frameworks. Take reasonable steps to ensure the business for which you are responsible is controlled effectively and complies with the relevant requirements and standards of the regulatory system. Take reasonable steps to ensure any delegation of responsibility is to an appropriate person and that oversight of the delegation is discharged effectively. Disclose appropriately any information of which the FCA and PRA would reasonably expect to have notice. Team Leadership & Development. Lead, mentor, and develop the ceded reinsurance team, coaching members on the technical expertise and other skills required to perform effectively, and developing and implementing associated training programmes. Foster a culture of collaboration, innovation, and continuous improvement, and build organisational capability in reinsurance expertise. Perform other duties as assigned. What Will Our Ideal Candidate Have? Proven experience leading a reinsurance function, with demonstrated success in strategic leadership. Extensive experience of Global Property and Casualty Insurance and Reinsurance business. Proven knowledge and understanding of London Market processes and systems. Extensive experience in reinsurance, including in a senior leadership role. Proven track record in reinsurance programme design, placement, and negotiation, and in building and maintaining broker and reinsurer relationships. Strong understanding of capital modelling and its application to reinsurance strategy. What is a Must Have? University degree (Business, Finance, Actuarial Science, or related field). ACII (Associate of the Chartered Insurance Institute) qualification. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools . click apply for full job details
Aug 09, 2026
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are currently recruiting for a Head of Ceded Reinsurance to join our team based in London on a full time permanent basis. The Head of Ceded Reinsurance leads Travelers Europe's ceded reinsurance strategy and relationships, with oversight of the analysis, placement, management, and optimisation of reinsurance programmes. Working closely with European Leadership and underwriting management, the role shapes and refines risk appetite and reinsurance strategy, ensures appropriate programme structure recommendations are made, and that placement is executed effectively. Drawing on deep reinsurance expertise, strong relationship-building skills, and executive presence, the role drives day-to-day treaty placement activity, provides thought leadership on long-term placement strategy and other critical reinsurance matters, and builds robust internal and external networks. This role has direct line management responsibility. This role is a Key Function holder within the Senior Manager and Certification Regime (SM&CR) as set out in the Financial Services and Markets Act 2000 (FSMA), and is subject to the rules and regulations of the relevant regulators. Fitness and Probity (F&P) will be assessed - and certified where required - both on appointment and annually thereafter. Post-holders are required to abide by the Conduct Rules at all times. Our leaders in regulated roles champion Travelers' culture and are committed to fostering a diverse and inclusive working environment. In addition to this job description, the successful candidate will receive a Statement of Responsibilities (SoR) outlining their specific accountabilities, along with any applicable mandatory prescribed responsibilities. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Strategic Leadership & Innovation. Develop and execute the overall ceded reinsurance strategy, aligned with corporate risk appetite and business objectives. Lead the design and structuring of treaty and facultative reinsurance programmes across all lines of business, driving best-in-market structures that differentiate the company and meet strategic goals. Provide thought leadership and strategic guidance to senior leadership on reinsurance market conditions and opportunities, and on how reinsurance can influence business strategy. Ensure reinsurance solutions support enterprise growth, profitability, and capital optimisation. External Relationship Management. Establish and maintain key broker and reinsurer relationships to secure optimal market access and competitive terms, building strategic partnerships with top-tier reinsurance markets globally. Manage broker expectations and timelines for assigned placements, coordinating materials and meeting with and presenting to reinsurance markets. Represent the company at industry events, reinsurance market meetings, and, where appropriate, on reinsurance industry panels. Where appropriate, appoint brokers and engage in joint strategic planning to align on objectives and market opportunities, keeping reinsurers updated on plans and developments. Internal Relationship Management & Stakeholder Collaboration. Partner with underwriting, actuarial, finance, risk management, and capital management teams to ensure alignment and deliver group objectives. Communicate proactively with business units, demonstrating a thorough understanding of primary coverages and underwriting strategies. Propose ideas and solutions to portfolio challenges above and beyond renewal placements, leading management strategy decision meetings and advocating for the best option. Communicate reinsurance strategy and results effectively to diverse stakeholder groups, building consensus and driving execution of group-wide initiatives. Reinsurance Programme Management & Treaty Negotiation. Oversee the placement and renewal of treaty and facultative reinsurance agreements, ensuring optimal protection while managing cost efficiency. Independently negotiate pricing, coverage, exclusions, terms, and conditions with reinsurance markets to obtain the best terms for the company. Coordinate the preparation of reinsurance submissions and gather the information required from brokers, evaluating and implementing changes to data requirements. Continuously evaluate and enhance reinsurance coverage and structures to maintain competitive advantage. Contract Wording & Documentation. Draft and propose contract wording for new and renewal treaties, researching conceptual topics and evaluating alternative clauses. Research and implement changes to standard treaty clauses and perform secondary contract reviews. Oversee documentation and contract management processes. Capital Management, Analytics & Reporting. Use capital model metrics to assess the effectiveness of the reinsurance strategy against regulatory capital requirements and internal targets, optimising capital efficiency in collaboration with capital management and actuarial teams. Verify data for accuracy and identify anomalies, directing brokers and actuarial teams on pricing and risk-evaluation analytics and their implications for placement options. Monitor and report on capital relief achieved and on reinsurance programme performance and market trends. Manage internal and external reporting requirements and prepare comprehensive reports and presentations for executive leadership and board committees. Treaty Design & Structuring. Evaluate broker and reinsurer presentations for veracity and applicability, proposing renewal structure changes and establishing the associated evaluation criteria. Apply knowledge of capital market (ILS) and structured reinsurance solutions and consult on their use. Provide leadership and technical expertise on intercompany reinsurance solutions and reinsurance impacts from corporate M&A activity. Risk Management. Analyse catastrophe exposure and develop appropriate risk-transfer solutions. Monitor reinsurance recoverables and ensure their timely collection. Evaluate the financial impact of reinsurance decisions on company results. Operational Controls & Regulatory Compliance. Design and implement team controls and develop corporate reinsurance policies to assure compliance, appropriate referral protocols, and best practices. Ensure compliance with internal policies and external regulatory requirements, maintaining corporate governance standards and risk-management frameworks. Take reasonable steps to ensure the business for which you are responsible is controlled effectively and complies with the relevant requirements and standards of the regulatory system. Take reasonable steps to ensure any delegation of responsibility is to an appropriate person and that oversight of the delegation is discharged effectively. Disclose appropriately any information of which the FCA and PRA would reasonably expect to have notice. Team Leadership & Development. Lead, mentor, and develop the ceded reinsurance team, coaching members on the technical expertise and other skills required to perform effectively, and developing and implementing associated training programmes. Foster a culture of collaboration, innovation, and continuous improvement, and build organisational capability in reinsurance expertise. Perform other duties as assigned. What Will Our Ideal Candidate Have? Proven experience leading a reinsurance function, with demonstrated success in strategic leadership. Extensive experience of Global Property and Casualty Insurance and Reinsurance business. Proven knowledge and understanding of London Market processes and systems. Extensive experience in reinsurance, including in a senior leadership role. Proven track record in reinsurance programme design, placement, and negotiation, and in building and maintaining broker and reinsurer relationships. Strong understanding of capital modelling and its application to reinsurance strategy. What is a Must Have? University degree (Business, Finance, Actuarial Science, or related field). ACII (Associate of the Chartered Insurance Institute) qualification. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools . click apply for full job details
Account Executive - Senior SaaS MedTech Sales person (New Business) Selling AI / Software to Healthcare & Pharmaceutical markets, UK wide 50k - 70k basic (dependent on experience), 90k-110k uncapped OTE Hybrid working, Office 1-2 days per week, in the North West A 'MedTech' software business that was founded in the North West of England and has grown rapidly since it's inception. They provide a unique Artificial Intelligence solution for the Healthcare and Pharmaceutical markets that provides an insight based pathway for identifying managing and treating patients with chronic illnesses. Due to high demand and lots of inbound leads and interest, they are looking for two senior salespeople who can help them continue to grow and bring on new logo customers. This is a remote sales role, with weekly travel to their North West HQ as well as UK wide travel. Periodically you will be travelling to Europe and the US. To be considered for the role, we are looking for the following background: - 3- 5 years of field sales, f2f experience, selling software that is transformational for its' customers. - You will have had experience in selling SaaS, AI, Data Analytics, or similar - high value deals - 30k- 100k in value - Ideally you will have experience in selling to Healthcare (Private or Public) or Pharmaceutical markets. If not, selling to highly skilled decision makers is a preference. - Comfortable with New Business sales, winning large contracts and high quality account management and customer service. - UK driving licence and passport required. Must be able to drive and happy to travel. - North West based and happy with Hybrid working (1-2 days per week, office).
Aug 09, 2026
Full time
Account Executive - Senior SaaS MedTech Sales person (New Business) Selling AI / Software to Healthcare & Pharmaceutical markets, UK wide 50k - 70k basic (dependent on experience), 90k-110k uncapped OTE Hybrid working, Office 1-2 days per week, in the North West A 'MedTech' software business that was founded in the North West of England and has grown rapidly since it's inception. They provide a unique Artificial Intelligence solution for the Healthcare and Pharmaceutical markets that provides an insight based pathway for identifying managing and treating patients with chronic illnesses. Due to high demand and lots of inbound leads and interest, they are looking for two senior salespeople who can help them continue to grow and bring on new logo customers. This is a remote sales role, with weekly travel to their North West HQ as well as UK wide travel. Periodically you will be travelling to Europe and the US. To be considered for the role, we are looking for the following background: - 3- 5 years of field sales, f2f experience, selling software that is transformational for its' customers. - You will have had experience in selling SaaS, AI, Data Analytics, or similar - high value deals - 30k- 100k in value - Ideally you will have experience in selling to Healthcare (Private or Public) or Pharmaceutical markets. If not, selling to highly skilled decision makers is a preference. - Comfortable with New Business sales, winning large contracts and high quality account management and customer service. - UK driving licence and passport required. Must be able to drive and happy to travel. - North West based and happy with Hybrid working (1-2 days per week, office).
CMA Executive is partnering with a highly successful international manufacturing business to appoint a Finance Director. Operating at circa £120m revenue, the organisation has built a strong reputation for quality, innovation and customer service across global markets. With an established international footprint, extensive export activity and a diverse customer base, the business continues to invest in growth, product development and operational excellence. The opportunity has arisen following the promotion of the current Finance Director into a Managing Director role elsewhere within the wider group. As a result, the business is seeking an experienced finance leader who can build upon a strong platform and play a key role in shaping future performance and growth. The Opportunity Reporting to the Managing Director EMEA and forming part of the senior leadership team, the Finance Director will lead the finance function whilst partnering closely with operational and commercial stakeholders to drive business performance across the region. This is a broad and influential role, combining strategic leadership with operational involvement. You will be a trusted adviser to the Managing Director, helping shape business strategy, support commercial decision-making and ensure the continued delivery of strong financial performance. Alongside responsibility for the full finance function, the role also provides leadership oversight of IT and significant exposure to international operations, including a global manufacturing and supply chain network. The Candidate We are seeking a commercially minded and technically strong finance leader with a proven track record within an international manufacturing environment. You will be a qualified accountant (ACA, ACCA or CIMA) and bring experience leading the complete finance function with full P&L responsibility within a business of comparable scale. You are likely to offer: Significant senior finance leadership experience within a manufacturing business Experience operating within an international environment A strong understanding of manufacturing operations, supply chains and inventory-led businesses The ability to influence and challenge at Board level whilst remaining hands-on when required Experience leading finance teams and ideally broader functions A collaborative leadership style with the credibility to build relationships across operational, commercial and executive stakeholders Why Apply? This is a rare opportunity to join a highly regarded international manufacturer in a genuine Board-level leadership position The successful candidate will join a business with a strong market position, ambitious growth plans and a proven track record of developing senior talent. The role offers significant visibility across the wider group, exposure to international operations and the opportunity to play a meaningful part in shaping the future direction of the organisation A highly competitive package is on offer, including a base salary of £120,000-£140,000, depedning on experience, bonus opportunity of up to 100%, car allowance and executive benefits Application guidance: Please include your current location (town or city) on your CV as part of your application. Please only apply for this position if you have a current Right to Work status in the UK, as unfortunately the employer is not able to support Work Visas or Sponsorship. CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Aug 09, 2026
Full time
CMA Executive is partnering with a highly successful international manufacturing business to appoint a Finance Director. Operating at circa £120m revenue, the organisation has built a strong reputation for quality, innovation and customer service across global markets. With an established international footprint, extensive export activity and a diverse customer base, the business continues to invest in growth, product development and operational excellence. The opportunity has arisen following the promotion of the current Finance Director into a Managing Director role elsewhere within the wider group. As a result, the business is seeking an experienced finance leader who can build upon a strong platform and play a key role in shaping future performance and growth. The Opportunity Reporting to the Managing Director EMEA and forming part of the senior leadership team, the Finance Director will lead the finance function whilst partnering closely with operational and commercial stakeholders to drive business performance across the region. This is a broad and influential role, combining strategic leadership with operational involvement. You will be a trusted adviser to the Managing Director, helping shape business strategy, support commercial decision-making and ensure the continued delivery of strong financial performance. Alongside responsibility for the full finance function, the role also provides leadership oversight of IT and significant exposure to international operations, including a global manufacturing and supply chain network. The Candidate We are seeking a commercially minded and technically strong finance leader with a proven track record within an international manufacturing environment. You will be a qualified accountant (ACA, ACCA or CIMA) and bring experience leading the complete finance function with full P&L responsibility within a business of comparable scale. You are likely to offer: Significant senior finance leadership experience within a manufacturing business Experience operating within an international environment A strong understanding of manufacturing operations, supply chains and inventory-led businesses The ability to influence and challenge at Board level whilst remaining hands-on when required Experience leading finance teams and ideally broader functions A collaborative leadership style with the credibility to build relationships across operational, commercial and executive stakeholders Why Apply? This is a rare opportunity to join a highly regarded international manufacturer in a genuine Board-level leadership position The successful candidate will join a business with a strong market position, ambitious growth plans and a proven track record of developing senior talent. The role offers significant visibility across the wider group, exposure to international operations and the opportunity to play a meaningful part in shaping the future direction of the organisation A highly competitive package is on offer, including a base salary of £120,000-£140,000, depedning on experience, bonus opportunity of up to 100%, car allowance and executive benefits Application guidance: Please include your current location (town or city) on your CV as part of your application. Please only apply for this position if you have a current Right to Work status in the UK, as unfortunately the employer is not able to support Work Visas or Sponsorship. CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Retreat and Guest Relations Manager Salary: Up to £44,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at Ampleforth Abbey YO62 4EN Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: - 2 x Retreat Coordinators - 1 x Event Coordinator - Volunteers within Retreats & Events About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together , to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Community s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community s aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the team s workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust s Policies and Procedures . 3 . Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management - Serve as the primary contact for all external hire arrangements. - Negotiate contracts, rates and terms for corporate conferences and events. - Coordinate ticketing, seating plans and logistics for events and concerts. - Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. - Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control - Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. - Create a warm, welcoming, professional Benedictine guest experience for all guests. - Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. - Ensure special guest requirements and dietary needs are logged and delivered. - Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. - Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey. About You - Previous experience in a similar role - Strong leadership and team management skills - Be a team player, flexible and reliable with a can-do attitude - Excellent guest service and communication abilities - Good organisational skills with excellent attention to detail - Strong problem-solving skills with the ability to manage multiple priorities. - Own transport required - Experience working in a heritage, visitor attraction, or faith-based setting - Interest in history, heritage, or monastic tradition - Calm, approachable, and professional manner - Respect and support for the spiritual and historic nature of the Abbey - Ability to work in a sometimes quiet, reflective environment Working Conditions - Includes weekends, bank holidays, and occasional events - Fast-paced environment during peak visitor seasons Benefits - Up to 8% employer-matched pension - Life assurance - Free lunch during working hours - Free on-site parking - 20% discount at the Tea room and Abbey Shop - Cycle to Work Scheme - Christmas Closure - Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow - Employee Assistance programme - Retail savings platform - 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aug 09, 2026
Full time
Retreat and Guest Relations Manager Salary: Up to £44,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at Ampleforth Abbey YO62 4EN Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: - 2 x Retreat Coordinators - 1 x Event Coordinator - Volunteers within Retreats & Events About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together , to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Community s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community s aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the team s workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust s Policies and Procedures . 3 . Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management - Serve as the primary contact for all external hire arrangements. - Negotiate contracts, rates and terms for corporate conferences and events. - Coordinate ticketing, seating plans and logistics for events and concerts. - Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. - Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control - Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. - Create a warm, welcoming, professional Benedictine guest experience for all guests. - Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. - Ensure special guest requirements and dietary needs are logged and delivered. - Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. - Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey. About You - Previous experience in a similar role - Strong leadership and team management skills - Be a team player, flexible and reliable with a can-do attitude - Excellent guest service and communication abilities - Good organisational skills with excellent attention to detail - Strong problem-solving skills with the ability to manage multiple priorities. - Own transport required - Experience working in a heritage, visitor attraction, or faith-based setting - Interest in history, heritage, or monastic tradition - Calm, approachable, and professional manner - Respect and support for the spiritual and historic nature of the Abbey - Ability to work in a sometimes quiet, reflective environment Working Conditions - Includes weekends, bank holidays, and occasional events - Fast-paced environment during peak visitor seasons Benefits - Up to 8% employer-matched pension - Life assurance - Free lunch during working hours - Free on-site parking - 20% discount at the Tea room and Abbey Shop - Cycle to Work Scheme - Christmas Closure - Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow - Employee Assistance programme - Retail savings platform - 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Strategic Growth Director Location: London (Hybrid Working Available) The Opportunity Cavendish Search & Selection is recruiting on behalf of a leading national Security & Aviation Service Provider for an experienced Strategic Growth Director. Reporting directly to the Chief Operating Officer. The Strategic Growth Director will be responsible for developing and executing the company's commercial strategy, driving sustainable revenue growth and strengthening its position as a premium provider of both security and aviation service solutions. This is a strategic leadership role, overseeing the Sales and Bid functions while ensuring the delivery of ambitious revenue and profitability targets. The Strategic Growth Director will play a key role in identifying new business opportunities, retaining key accounts and supporting the long-term growth of the organisation. Key Responsibilities Commercial Leadership (Commercial Director, Sales Director) Develop and deliver the company's commercial growth strategy. Own annual revenue, profitability and pipeline targets. Identify new markets, services and strategic partnership opportunities. Provide commercial forecasting, reporting and insight to the Board. Support the Executive Team in delivering long-term business objectives. Maximise commercial opportunities through networking, industry events and strategic relationship management. Ensure robust sales governance, pipeline management and commercial performance reporting. Client Relationship Management Develop and maintain relationships with key clients and stakeholders. Act as Executive Sponsor for strategic accounts. Identify opportunities for account growth and cross-selling. Ensure exceptional client service, satisfaction and retention. Represent the business at senior client meetings and industry events. Sales, Bids & Marketing The Strategic Growth Director will lead the Sales and Bid Management teams. Oversee major tenders, framework submissions and commercial proposals. Support the development of marketing campaigns, social media activity and brand awareness initiatives. Conduct market research and competitor analysis to identify emerging trends and new opportunities. Promote the company's brand across relevant industry sectors and networking events. Leadership & Team Development Lead, mentor and develop a high-performing commercial team. Recruit, coach and retain future commercial talent. Foster a collaborative, relationship-focused sales culture. Work closely with Operations, HR, Finance and Compliance to deliver exceptional customer outcomes. The successful candidate will demonstrate: A minimum of five years' experience in a senior Commercial, Sales or Business Development leadership role. Commercial Manager, Commercial Director, Sales Director A proven track record of delivering revenue growth and securing major contracts. Previous experience within the security sector. Strong knowledge of tendering, procurement and commercial negotiations. Experience developing and managing high-value client relationships. Excellent understanding of complex B2B sales methodologies, account management and strategic business development. Strong commercial acumen with the ability to translate strategy into measurable business outcomes. Excellent forecasting, pipeline management and commercial reporting skills. Proficiency with Microsoft Office, CRM platforms and LinkedIn Sales Navigator. Excellent communication, presentation, negotiation and stakeholder management skills. Full right to work in the UK with a five-year checkable employment history. Personal Attributes We're looking for someone who is: A credible and influential communicator. Commercially astute with a strategic mindset. Self-motivated, driven and results-focused. An inspirational leader who develops high-performing teams. Comfortable engaging with senior executives, board members and key stakeholders. Willing to travel throughout the UK and occasionally internationally. Desirable Experience Aviation security experience would be advantageous. What s on offer: In return, our client offers an excellent package commensurate with the seniority of the role, together with genuine opportunities for career development and the chance to play a pivotal role in the continued growth of a leading security and aviation services provider. The package includes: Competitive six-figure basic salary Bonus/commission Car/allowance Pension Private healthcare Hybrid working Professional development Executive-level career progression Commercial director, commercial manager, sales director, Strategic Growth Director
Aug 08, 2026
Full time
Strategic Growth Director Location: London (Hybrid Working Available) The Opportunity Cavendish Search & Selection is recruiting on behalf of a leading national Security & Aviation Service Provider for an experienced Strategic Growth Director. Reporting directly to the Chief Operating Officer. The Strategic Growth Director will be responsible for developing and executing the company's commercial strategy, driving sustainable revenue growth and strengthening its position as a premium provider of both security and aviation service solutions. This is a strategic leadership role, overseeing the Sales and Bid functions while ensuring the delivery of ambitious revenue and profitability targets. The Strategic Growth Director will play a key role in identifying new business opportunities, retaining key accounts and supporting the long-term growth of the organisation. Key Responsibilities Commercial Leadership (Commercial Director, Sales Director) Develop and deliver the company's commercial growth strategy. Own annual revenue, profitability and pipeline targets. Identify new markets, services and strategic partnership opportunities. Provide commercial forecasting, reporting and insight to the Board. Support the Executive Team in delivering long-term business objectives. Maximise commercial opportunities through networking, industry events and strategic relationship management. Ensure robust sales governance, pipeline management and commercial performance reporting. Client Relationship Management Develop and maintain relationships with key clients and stakeholders. Act as Executive Sponsor for strategic accounts. Identify opportunities for account growth and cross-selling. Ensure exceptional client service, satisfaction and retention. Represent the business at senior client meetings and industry events. Sales, Bids & Marketing The Strategic Growth Director will lead the Sales and Bid Management teams. Oversee major tenders, framework submissions and commercial proposals. Support the development of marketing campaigns, social media activity and brand awareness initiatives. Conduct market research and competitor analysis to identify emerging trends and new opportunities. Promote the company's brand across relevant industry sectors and networking events. Leadership & Team Development Lead, mentor and develop a high-performing commercial team. Recruit, coach and retain future commercial talent. Foster a collaborative, relationship-focused sales culture. Work closely with Operations, HR, Finance and Compliance to deliver exceptional customer outcomes. The successful candidate will demonstrate: A minimum of five years' experience in a senior Commercial, Sales or Business Development leadership role. Commercial Manager, Commercial Director, Sales Director A proven track record of delivering revenue growth and securing major contracts. Previous experience within the security sector. Strong knowledge of tendering, procurement and commercial negotiations. Experience developing and managing high-value client relationships. Excellent understanding of complex B2B sales methodologies, account management and strategic business development. Strong commercial acumen with the ability to translate strategy into measurable business outcomes. Excellent forecasting, pipeline management and commercial reporting skills. Proficiency with Microsoft Office, CRM platforms and LinkedIn Sales Navigator. Excellent communication, presentation, negotiation and stakeholder management skills. Full right to work in the UK with a five-year checkable employment history. Personal Attributes We're looking for someone who is: A credible and influential communicator. Commercially astute with a strategic mindset. Self-motivated, driven and results-focused. An inspirational leader who develops high-performing teams. Comfortable engaging with senior executives, board members and key stakeholders. Willing to travel throughout the UK and occasionally internationally. Desirable Experience Aviation security experience would be advantageous. What s on offer: In return, our client offers an excellent package commensurate with the seniority of the role, together with genuine opportunities for career development and the chance to play a pivotal role in the continued growth of a leading security and aviation services provider. The package includes: Competitive six-figure basic salary Bonus/commission Car/allowance Pension Private healthcare Hybrid working Professional development Executive-level career progression Commercial director, commercial manager, sales director, Strategic Growth Director
Morgan Parkes Recruitment Limited
Coventry, Warwickshire
Commercial & Ecommerce Director Salary: £90,000 - £100,000 Location: Coventry (Hybrid Working) Hours: Full Time Monday-Friday 9:00am-5:00pm About the Role An exciting opportunity has arisen for an experienced Commercial & Ecommerce Director to join a growing and ambitious organisation with significant expansion plans. Reporting directly to a highly strategic and data-driven CEO, you will be responsible for developing and delivering a commercially focused, Ecommerce-led growth strategy. This is a pivotal executive leadership role where you'll shape the future direction of the business, driving online revenue, improving customer acquisition and maximising profitability across all commercial channels. This is more than a traditional Commercial Director position. We're looking for a leader who understands the fast-paced Ecommerce landscape, thrives on using customer insight and commercial data to influence decision-making, and has a proven track record of delivering exceptional online growth. Leading the Sales, Marketing, Ecommerce and Digital teams, you will ensure every commercial function works collaboratively to deliver an outstanding customer experience and achieve ambitious growth targets. Key Responsibilities Develop and deliver an Ecommerce led commercial strategy aligned with the company's long-term growth plans. Drive sustainable revenue growth while maximising profitability across all online and offline commercial channels. Lead the Sales, Marketing, Ecommerce and Digital teams, creating a collaborative, high-performing commercial function. Take ownership of the online trading strategy, continually improving website performance, customer acquisition, conversion rates and customer lifetime value. Use customer insight, market intelligence and commercial analytics to influence strategic business decisions. Optimise pricing strategies, promotional activity, product mix and merchandising to maximise sales performance. Improve the online customer journey, identifying opportunities to increase engagement, conversion and retention. Work closely with Marketing and Digital teams to maximise ROI across paid media, CRM, SEO and other digital channels. Drive growth within the trade division by developing strategic commercial partnerships. Monitor Ecommerce performance through key trading metrics including revenue, traffic, conversion, average order value and profitability. Take full ownership of commercial budgets, forecasting and P&L performance. Build, coach and develop high-performing teams, creating a culture of accountability, innovation and continuous improvement. Continually review commercial structures and identify opportunities to improve operational efficiency and business performance. About You We're looking for an experienced commercial leader with a genuine passion for Ecommerce and digital growth. You will have: Proven experience operating at Commercial Director, Ecommerce Director or Senior Commercial Leadership level. A strong background leading Ecommerce businesses or consumer-facing brands where online trading has been central to commercial success. A demonstrable track record of delivering significant Ecommerce growth, increasing revenue and improving commercial performance. Extensive experience leading multi-channel Sales, Marketing, Ecommerce and Digital teams. Strong knowledge of online trading, digital merchandising, customer acquisition, conversion optimisation and customer retention strategies. Excellent commercial acumen with significant P&L ownership and budget management experience. Exceptional analytical skills, with the ability to interpret customer data, trading performance and market trends to inform strategic decisions. Experience reviewing commercial structures, implementing change and driving continuous improvement. Outstanding leadership skills with a passion for developing high-performing teams. Excellent communication, influencing and stakeholder management skills. A strategic mindset combined with a hands-on approach and the ability to deliver measurable commercial results. What's on Offer Salary of £90,000 - £100,000 Hybrid working The opportunity to work alongside an ambitious, forward-thinking CEO. A genuine opportunity to shape the commercial direction of a growing business. Significant autonomy to influence strategy, structure and business performance. The chance to lead an Ecommerce-focused commercial transformation and make a lasting impact. Working Hours The core working hours are Monday to Friday, 9:00am-5:00pm . As this is a senior leadership role, flexibility will be required to meet the needs of the business. For more information, please send your CV in or apply online for this role. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.
Aug 08, 2026
Full time
Commercial & Ecommerce Director Salary: £90,000 - £100,000 Location: Coventry (Hybrid Working) Hours: Full Time Monday-Friday 9:00am-5:00pm About the Role An exciting opportunity has arisen for an experienced Commercial & Ecommerce Director to join a growing and ambitious organisation with significant expansion plans. Reporting directly to a highly strategic and data-driven CEO, you will be responsible for developing and delivering a commercially focused, Ecommerce-led growth strategy. This is a pivotal executive leadership role where you'll shape the future direction of the business, driving online revenue, improving customer acquisition and maximising profitability across all commercial channels. This is more than a traditional Commercial Director position. We're looking for a leader who understands the fast-paced Ecommerce landscape, thrives on using customer insight and commercial data to influence decision-making, and has a proven track record of delivering exceptional online growth. Leading the Sales, Marketing, Ecommerce and Digital teams, you will ensure every commercial function works collaboratively to deliver an outstanding customer experience and achieve ambitious growth targets. Key Responsibilities Develop and deliver an Ecommerce led commercial strategy aligned with the company's long-term growth plans. Drive sustainable revenue growth while maximising profitability across all online and offline commercial channels. Lead the Sales, Marketing, Ecommerce and Digital teams, creating a collaborative, high-performing commercial function. Take ownership of the online trading strategy, continually improving website performance, customer acquisition, conversion rates and customer lifetime value. Use customer insight, market intelligence and commercial analytics to influence strategic business decisions. Optimise pricing strategies, promotional activity, product mix and merchandising to maximise sales performance. Improve the online customer journey, identifying opportunities to increase engagement, conversion and retention. Work closely with Marketing and Digital teams to maximise ROI across paid media, CRM, SEO and other digital channels. Drive growth within the trade division by developing strategic commercial partnerships. Monitor Ecommerce performance through key trading metrics including revenue, traffic, conversion, average order value and profitability. Take full ownership of commercial budgets, forecasting and P&L performance. Build, coach and develop high-performing teams, creating a culture of accountability, innovation and continuous improvement. Continually review commercial structures and identify opportunities to improve operational efficiency and business performance. About You We're looking for an experienced commercial leader with a genuine passion for Ecommerce and digital growth. You will have: Proven experience operating at Commercial Director, Ecommerce Director or Senior Commercial Leadership level. A strong background leading Ecommerce businesses or consumer-facing brands where online trading has been central to commercial success. A demonstrable track record of delivering significant Ecommerce growth, increasing revenue and improving commercial performance. Extensive experience leading multi-channel Sales, Marketing, Ecommerce and Digital teams. Strong knowledge of online trading, digital merchandising, customer acquisition, conversion optimisation and customer retention strategies. Excellent commercial acumen with significant P&L ownership and budget management experience. Exceptional analytical skills, with the ability to interpret customer data, trading performance and market trends to inform strategic decisions. Experience reviewing commercial structures, implementing change and driving continuous improvement. Outstanding leadership skills with a passion for developing high-performing teams. Excellent communication, influencing and stakeholder management skills. A strategic mindset combined with a hands-on approach and the ability to deliver measurable commercial results. What's on Offer Salary of £90,000 - £100,000 Hybrid working The opportunity to work alongside an ambitious, forward-thinking CEO. A genuine opportunity to shape the commercial direction of a growing business. Significant autonomy to influence strategy, structure and business performance. The chance to lead an Ecommerce-focused commercial transformation and make a lasting impact. Working Hours The core working hours are Monday to Friday, 9:00am-5:00pm . As this is a senior leadership role, flexibility will be required to meet the needs of the business. For more information, please send your CV in or apply online for this role. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.
An exciting opportunity for a Portuguese speaking Executive Assistant to provide exceptional support within the FMCG industry. This role is based in Uxbridge, offering a competitive remuneration. Client Details This is a well-established organisation within the FMCG sector, recognised for its commitment to excellence and operational efficiency. They operate as a mid-sized enterprise with a strong focus on delivering high-quality products and services to their customers. Description Provide comprehensive administrative support to senior leadership. Coordinate and manage schedules, meetings, and travel arrangements. Prepare reports, presentations, and correspondence in a timely manner. Act as a key point of contact for internal and external stakeholders. Ensure sensitive information is handled with the utmost confidentiality. Assist in organising and executing company events or projects. Streamline administrative processes to enhance efficiency. Support with ad hoc tasks as required by the leadership team. Profile A successful Executive Assistant should have: Previous experience in an administrative or support role within a similar setting. Must be fluent in Portuguese. Strong organisational skills and attention to detail. Proficiency in Microsoft Office Suite and other relevant tools. Ability to manage multiple priorities and meet deadlines effectively. Excellent written and verbal communication skills. A proactive approach to problem-solving and task management. Job Offer Competitive salary ranging from 55,000 to 65,000 per annum. Opportunity to work in a supportive and professional environment. Fixed-term contract with potential for future opportunities. Exposure to the dynamic FMCG industry. If you are looking to make a meaningful impact as an Executive Assistant in Uxbridge, we encourage you to apply today!
Aug 08, 2026
Full time
An exciting opportunity for a Portuguese speaking Executive Assistant to provide exceptional support within the FMCG industry. This role is based in Uxbridge, offering a competitive remuneration. Client Details This is a well-established organisation within the FMCG sector, recognised for its commitment to excellence and operational efficiency. They operate as a mid-sized enterprise with a strong focus on delivering high-quality products and services to their customers. Description Provide comprehensive administrative support to senior leadership. Coordinate and manage schedules, meetings, and travel arrangements. Prepare reports, presentations, and correspondence in a timely manner. Act as a key point of contact for internal and external stakeholders. Ensure sensitive information is handled with the utmost confidentiality. Assist in organising and executing company events or projects. Streamline administrative processes to enhance efficiency. Support with ad hoc tasks as required by the leadership team. Profile A successful Executive Assistant should have: Previous experience in an administrative or support role within a similar setting. Must be fluent in Portuguese. Strong organisational skills and attention to detail. Proficiency in Microsoft Office Suite and other relevant tools. Ability to manage multiple priorities and meet deadlines effectively. Excellent written and verbal communication skills. A proactive approach to problem-solving and task management. Job Offer Competitive salary ranging from 55,000 to 65,000 per annum. Opportunity to work in a supportive and professional environment. Fixed-term contract with potential for future opportunities. Exposure to the dynamic FMCG industry. If you are looking to make a meaningful impact as an Executive Assistant in Uxbridge, we encourage you to apply today!
Are you an experienced B2B SaaS sales professional looking to join a growing software business where you'll genuinely influence the future of the sales function? This is an exciting opportunity in a high-growth technology company that has ambitious plans to significantly increase recurring revenue over the next few years. With a strong product, impressive customer retention and exciting AI capabilities launching soon, you'll be joining at the perfect time. You'll report into an experienced Chief Revenue Officer who is investing heavily in building a best-in-class sales organisation, providing coaching, sales methodology training and the opportunity to develop your career as the business scales. The Role You'll be responsible for managing the full sales cycle, selling a subscription-based SaaS platform alongside add-ons like professional and managed services. You will engage senior decision makers including CEOs, Finance Directors, IT Directors and Operational leaders to understand their challenges and demonstrate how the platform can deliver value. This is a genuine consultative sales role where success comes from building relationships and managing complex buying journeys. You'll be part of a small Sales team so there is a steady flow of qualified inbound opportunities from marketing, whilst also generating your own pipeline through proactive business development. What You'll Be Doing Managing the complete sales process from qualification through to close Selling SaaS subscriptions Engaging multiple stakeholders across customer organisations Working alongside pre-sales consultants on more technical opportunities Building and maintaining a healthy sales pipeline Developing existing customer relationships through upselling and cross-selling Achieving quarterly revenue targets About you: You understand the numbers behind successful sales and can confidently talk about your pipeline and numbers. Proven success selling B2B SaaS solutions Experience managing sales cycles of 3+ months A track record of closing high value deals Experience selling to multiple senior stakeholders Strong discovery and consultative selling skills Excellent commercial awareness and deal control Experience selling CRM, business software, enterprise applications or other subscription-based technology would be highly beneficial. Why Join? You'll join a growing business where you'll have real influence, direct access to senior leadership and the opportunity to help shape the future of the commercial team. Salary up to £70,000 (DOE) base salary + commission structure Qualified inbound leads Hybrid working (Reading office), 3x days office-based Permanent opportunity We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Aug 08, 2026
Full time
Are you an experienced B2B SaaS sales professional looking to join a growing software business where you'll genuinely influence the future of the sales function? This is an exciting opportunity in a high-growth technology company that has ambitious plans to significantly increase recurring revenue over the next few years. With a strong product, impressive customer retention and exciting AI capabilities launching soon, you'll be joining at the perfect time. You'll report into an experienced Chief Revenue Officer who is investing heavily in building a best-in-class sales organisation, providing coaching, sales methodology training and the opportunity to develop your career as the business scales. The Role You'll be responsible for managing the full sales cycle, selling a subscription-based SaaS platform alongside add-ons like professional and managed services. You will engage senior decision makers including CEOs, Finance Directors, IT Directors and Operational leaders to understand their challenges and demonstrate how the platform can deliver value. This is a genuine consultative sales role where success comes from building relationships and managing complex buying journeys. You'll be part of a small Sales team so there is a steady flow of qualified inbound opportunities from marketing, whilst also generating your own pipeline through proactive business development. What You'll Be Doing Managing the complete sales process from qualification through to close Selling SaaS subscriptions Engaging multiple stakeholders across customer organisations Working alongside pre-sales consultants on more technical opportunities Building and maintaining a healthy sales pipeline Developing existing customer relationships through upselling and cross-selling Achieving quarterly revenue targets About you: You understand the numbers behind successful sales and can confidently talk about your pipeline and numbers. Proven success selling B2B SaaS solutions Experience managing sales cycles of 3+ months A track record of closing high value deals Experience selling to multiple senior stakeholders Strong discovery and consultative selling skills Excellent commercial awareness and deal control Experience selling CRM, business software, enterprise applications or other subscription-based technology would be highly beneficial. Why Join? You'll join a growing business where you'll have real influence, direct access to senior leadership and the opportunity to help shape the future of the commercial team. Salary up to £70,000 (DOE) base salary + commission structure Qualified inbound leads Hybrid working (Reading office), 3x days office-based Permanent opportunity We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Join a community where relationships drive success Role: Heads Personal Assistant / HR Admin Hours: 25 Hours per Week Salary: 15,652 Per Annum Location: Meoncross School Contract: Term-Time plus 2 weeks / Part Time Start Date: August 2026 About the School - Meoncross A child's educational journey should be as unique as they are. We pride ourselves on our holistic approach whereby every child has the individual attention they need to thrive and succeed both in and out of the classroom. At Meoncross, every child is safe to say 'I can be the best possible ME'. We are very proud to be a through school for children aged 2.5 - 16 years, meaning we can welcome children into our school at any point in their educational journey. This could be at a natural key stage transition point such as starting 'big school' in Reception, Juniors in Year 3, or Upper School in Year 7, or anything in between Academic achievement is high, but so is our focus on wellbeing, as we know that happy children are high achieving children. We nurture our pupils and develop the characteristics and qualities we know they will need to build bright futures. About the Role To provide a comprehensive, confidential and proactive executive support service to the Head ensuring the smooth and efficient management of their daily activities and priorities. Acting as the Head's Personal Assistant, the postholder will manage an exceptionally busy and ever-changing schedule, coordinating diaries, correspondence, meetings, visitors and events while anticipating requirements and ensuring the Head is fully prepared for all commitments. The postholder will provide proactive and efficient support to the Head by managing multiple email inboxes, prioritising communications and ensuring enquiries are responded to or directed appropriately in a timely and professional manner. They will be responsible for maintaining the Single Central Register and coordinating all associated safeguarding and compliance documentation relating to visitors, volunteers, visiting speakers and third-party contractors, ensuring the school remains compliant with statutory requirements. In addition, working to support the Bursar, the postholder will provide confidential HR administrative support, assisting with recruitment administration, maintaining personnel records and supporting wider HR processes. The successful candidate will exercise sound judgement, demonstrate exceptional organisational skills and take a proactive approach to anticipating the Head's requirements. They will develop an in-depth understanding of the Head's priorities and working style, ensuring information, documentation and arrangements are prepared in advance and that the Head is in the right place, at the right time, with everything needed to carry out their role effectively. Key Responsibilities Provide comprehensive executive support to the Head, including diary management, meeting coordination, correspondence and inbox management. Act as the first point of contact for the Head, handling enquiries and building positive relationships with parents, staff, governors, visitors and external stakeholders. Prepare, proofread and coordinate documentation, reports, presentations, speeches and meeting papers. Organise and support school events led by the Head, including Speech Night, Open Mornings, Coffee Mornings, charity events and other key functions. Coordinate communications, meetings and activities for the Parents of Meoncross (POM) Association. Maintain the school's Single Central Register (SCR), ensuring safeguarding and safer recruitment compliance. Manage and monitor safeguarding, compliance and pre-employment documentation for staff, volunteers, governors, visitors, speakers and contractors. Support recruitment and HR administration, including interview coordination, onboarding, personnel records and compliance reporting. Assist with safeguarding audits and inspections by ensuring records are accurate, complete and readily available. Provide admissions administration support during periods of absence, including managing enquiries, arranging tours, maintaining records and supporting prospective families. Ensure all administrative processes are delivered efficiently, professionally and in accordance with GDPR, safeguarding requirements and school policies. Maintain confidentiality, professionalism and high standards of customer service at all times. About You Essential Skills & Experience Previous experience in an Executive Assistant, PA or senior administrative role supporting senior leaders. Strong organisational skills with the ability to manage competing priorities and meet deadlines. Excellent communication and customer service skills with a professional and approachable manner. Experience coordinating meetings, events and stakeholder communications. Proficient in Microsoft Office (Word, Excel, Outlook and Teams). Ability to handle confidential information with discretion and accuracy. Strong attention to detail and ability to work independently and as part of a team. Desirable Experience within a school or educational setting. Knowledge of admissions, HR administration or recruitment processes. Experience maintaining compliance records, including the Single Central Register (SCR). Familiarity with iSAMS, SIMS or similar school management systems. Understanding of safeguarding and safer recruitment requirements. Personal Qualities Professional, organised and highly reliable. Adaptable and able to thrive in a busy environment. Positive, proactive and customer-focused. Committed to building strong relationships with pupils, parents, colleagues and visitors. Dedicated to safeguarding and promoting the welfare of children and young people. Benefits Lunch during term time School fee discount Shopping discounts Meoncross School is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background. Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant.
Aug 08, 2026
Full time
Join a community where relationships drive success Role: Heads Personal Assistant / HR Admin Hours: 25 Hours per Week Salary: 15,652 Per Annum Location: Meoncross School Contract: Term-Time plus 2 weeks / Part Time Start Date: August 2026 About the School - Meoncross A child's educational journey should be as unique as they are. We pride ourselves on our holistic approach whereby every child has the individual attention they need to thrive and succeed both in and out of the classroom. At Meoncross, every child is safe to say 'I can be the best possible ME'. We are very proud to be a through school for children aged 2.5 - 16 years, meaning we can welcome children into our school at any point in their educational journey. This could be at a natural key stage transition point such as starting 'big school' in Reception, Juniors in Year 3, or Upper School in Year 7, or anything in between Academic achievement is high, but so is our focus on wellbeing, as we know that happy children are high achieving children. We nurture our pupils and develop the characteristics and qualities we know they will need to build bright futures. About the Role To provide a comprehensive, confidential and proactive executive support service to the Head ensuring the smooth and efficient management of their daily activities and priorities. Acting as the Head's Personal Assistant, the postholder will manage an exceptionally busy and ever-changing schedule, coordinating diaries, correspondence, meetings, visitors and events while anticipating requirements and ensuring the Head is fully prepared for all commitments. The postholder will provide proactive and efficient support to the Head by managing multiple email inboxes, prioritising communications and ensuring enquiries are responded to or directed appropriately in a timely and professional manner. They will be responsible for maintaining the Single Central Register and coordinating all associated safeguarding and compliance documentation relating to visitors, volunteers, visiting speakers and third-party contractors, ensuring the school remains compliant with statutory requirements. In addition, working to support the Bursar, the postholder will provide confidential HR administrative support, assisting with recruitment administration, maintaining personnel records and supporting wider HR processes. The successful candidate will exercise sound judgement, demonstrate exceptional organisational skills and take a proactive approach to anticipating the Head's requirements. They will develop an in-depth understanding of the Head's priorities and working style, ensuring information, documentation and arrangements are prepared in advance and that the Head is in the right place, at the right time, with everything needed to carry out their role effectively. Key Responsibilities Provide comprehensive executive support to the Head, including diary management, meeting coordination, correspondence and inbox management. Act as the first point of contact for the Head, handling enquiries and building positive relationships with parents, staff, governors, visitors and external stakeholders. Prepare, proofread and coordinate documentation, reports, presentations, speeches and meeting papers. Organise and support school events led by the Head, including Speech Night, Open Mornings, Coffee Mornings, charity events and other key functions. Coordinate communications, meetings and activities for the Parents of Meoncross (POM) Association. Maintain the school's Single Central Register (SCR), ensuring safeguarding and safer recruitment compliance. Manage and monitor safeguarding, compliance and pre-employment documentation for staff, volunteers, governors, visitors, speakers and contractors. Support recruitment and HR administration, including interview coordination, onboarding, personnel records and compliance reporting. Assist with safeguarding audits and inspections by ensuring records are accurate, complete and readily available. Provide admissions administration support during periods of absence, including managing enquiries, arranging tours, maintaining records and supporting prospective families. Ensure all administrative processes are delivered efficiently, professionally and in accordance with GDPR, safeguarding requirements and school policies. Maintain confidentiality, professionalism and high standards of customer service at all times. About You Essential Skills & Experience Previous experience in an Executive Assistant, PA or senior administrative role supporting senior leaders. Strong organisational skills with the ability to manage competing priorities and meet deadlines. Excellent communication and customer service skills with a professional and approachable manner. Experience coordinating meetings, events and stakeholder communications. Proficient in Microsoft Office (Word, Excel, Outlook and Teams). Ability to handle confidential information with discretion and accuracy. Strong attention to detail and ability to work independently and as part of a team. Desirable Experience within a school or educational setting. Knowledge of admissions, HR administration or recruitment processes. Experience maintaining compliance records, including the Single Central Register (SCR). Familiarity with iSAMS, SIMS or similar school management systems. Understanding of safeguarding and safer recruitment requirements. Personal Qualities Professional, organised and highly reliable. Adaptable and able to thrive in a busy environment. Positive, proactive and customer-focused. Committed to building strong relationships with pupils, parents, colleagues and visitors. Dedicated to safeguarding and promoting the welfare of children and young people. Benefits Lunch during term time School fee discount Shopping discounts Meoncross School is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background. Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant.
Candidate Opportunity Brief Position: Principal Consultant Reporting to: Head of Business Overview: The Principal Consultant is a pinnacle role within the recruitment consulting profession and the trusted hand to the head of the business unit. They are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Principal Consultant role is a career anchor they are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard into management roles, proving they can combine top performance and leadership with team contribution. The Opportunity: Deputising for the Head of Business or Business Manager, a Principal Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). They are afforded the opportunity to develop advanced leadership skills and exposure to business management /operations activities that would path the way / stepping stone to one of several career directions within the group (depending on their strengths, aspirations and how that aligns to the wider business strategic goals). As an expert within their field in all aspects of recruitment consulting, Principal Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating 10 million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: The Principal Consultant sits between a Managing Consultant and Business Manager - a role that blends top-level billing expertise with elements of mentorship, strategy, and business development through client development and new sales activity. A Principal Consultant is expected to be a top biller, client advisor and role model, with the credibility to influence both clients and colleagues, often shaping the companies growth direction while maintaining strong individual results. High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond filling jobs to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice Set the bar for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process - Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation (min. 5 options) to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Mid notice check in / mid notice coffee booked for candidate & client First day client check in & candidate good luck text Winning Shortlists Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter . click apply for full job details
Aug 08, 2026
Full time
Candidate Opportunity Brief Position: Principal Consultant Reporting to: Head of Business Overview: The Principal Consultant is a pinnacle role within the recruitment consulting profession and the trusted hand to the head of the business unit. They are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Principal Consultant role is a career anchor they are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard into management roles, proving they can combine top performance and leadership with team contribution. The Opportunity: Deputising for the Head of Business or Business Manager, a Principal Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). They are afforded the opportunity to develop advanced leadership skills and exposure to business management /operations activities that would path the way / stepping stone to one of several career directions within the group (depending on their strengths, aspirations and how that aligns to the wider business strategic goals). As an expert within their field in all aspects of recruitment consulting, Principal Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating 10 million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: The Principal Consultant sits between a Managing Consultant and Business Manager - a role that blends top-level billing expertise with elements of mentorship, strategy, and business development through client development and new sales activity. A Principal Consultant is expected to be a top biller, client advisor and role model, with the credibility to influence both clients and colleagues, often shaping the companies growth direction while maintaining strong individual results. High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond filling jobs to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice Set the bar for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process - Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation (min. 5 options) to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Mid notice check in / mid notice coffee booked for candidate & client First day client check in & candidate good luck text Winning Shortlists Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter . click apply for full job details
OTE £140k+ uncapped Pre-IPO opportunity Are you a proven enterprise software sales professional with a track record selling complex, multi-stakeholder solutions? Most sales roles ask you to hit a number. This one asks you to help change how millions of people access housing and council services - while building genuine equity in a company heading toward IPO. We are partnering exclusively with one of the UK's leading AI-powered Digital Experience (DXP) solution providers to the Housing and Local Government sectors. For more than 20 years they have delivered innovative and integrated digital platforms that help housing providers and local authorities improve resident and citizen access, staff engagement and operational efficiency. Today they've delivered 350+ digital solutions across UK social housing and public sector organisations and are entering an ambitious scale-up phase as they significantly expand their solutions and market presence. They are now looking for a Senior Business Development Manager to help drive the next stage of growth. The opportunity This is a strategic new business role where you will take ownership of developing new Housing and Local Government relationships based on well proven existing solutions within an established customer base. You will work directly with senior stakeholders and sell enterprise-grade, six-figure Digital Experience Solutions - including resident self-service portals, tenant engagement apps, and citizen portals - into complex, multi-layered organisations. In your first year, success looks like: building a qualified pipeline across a defined territory, closing your first six-figure deals, and becoming the trusted voice your customers call before they call anyone else. Key responsibilities include: Driving new business growth across a defined territory, building on an established customer base Developing and managing a strong pipeline of strategic opportunities Building trusted relationships with senior stakeholders and digital teams Leading complex sales cycles from discovery through to close Delivering compelling demonstrations, proposals and business cases Working closely with executive, product and delivery teams What they're looking for They're seeking a commercially driven sales professional who combines ambition with a thoughtful, consultative approach. You will bring: A strong track record in enterprise B2B software sales, ideally selling multi-faceted solutions into organisations with complex, layered stakeholder structures Confidence building business cases and demonstrating ROI Knowledge of considered, relationship-led sales - long cycles, senior stakeholders, and deals that get built on trust rather than volume Comfort operating with autonomy in a scale-up What they offer Basic £60,000-£75,000 OTE £140k+ uncapped Pre-IPO share options Hybrid working (typically 3 days in the office, potentially 2 when settled) A supportive, collaborative commercial team Comprehensive benefits including 24/7 GP access, wellbeing support and retail discounts Significant career progression opportunities as the company scales Most importantly, you'll be joining a business where your work genuinely matters, helping housing providers and local authorities deliver better services while building your career within a successful and ambitious software technology company.
Aug 08, 2026
Full time
OTE £140k+ uncapped Pre-IPO opportunity Are you a proven enterprise software sales professional with a track record selling complex, multi-stakeholder solutions? Most sales roles ask you to hit a number. This one asks you to help change how millions of people access housing and council services - while building genuine equity in a company heading toward IPO. We are partnering exclusively with one of the UK's leading AI-powered Digital Experience (DXP) solution providers to the Housing and Local Government sectors. For more than 20 years they have delivered innovative and integrated digital platforms that help housing providers and local authorities improve resident and citizen access, staff engagement and operational efficiency. Today they've delivered 350+ digital solutions across UK social housing and public sector organisations and are entering an ambitious scale-up phase as they significantly expand their solutions and market presence. They are now looking for a Senior Business Development Manager to help drive the next stage of growth. The opportunity This is a strategic new business role where you will take ownership of developing new Housing and Local Government relationships based on well proven existing solutions within an established customer base. You will work directly with senior stakeholders and sell enterprise-grade, six-figure Digital Experience Solutions - including resident self-service portals, tenant engagement apps, and citizen portals - into complex, multi-layered organisations. In your first year, success looks like: building a qualified pipeline across a defined territory, closing your first six-figure deals, and becoming the trusted voice your customers call before they call anyone else. Key responsibilities include: Driving new business growth across a defined territory, building on an established customer base Developing and managing a strong pipeline of strategic opportunities Building trusted relationships with senior stakeholders and digital teams Leading complex sales cycles from discovery through to close Delivering compelling demonstrations, proposals and business cases Working closely with executive, product and delivery teams What they're looking for They're seeking a commercially driven sales professional who combines ambition with a thoughtful, consultative approach. You will bring: A strong track record in enterprise B2B software sales, ideally selling multi-faceted solutions into organisations with complex, layered stakeholder structures Confidence building business cases and demonstrating ROI Knowledge of considered, relationship-led sales - long cycles, senior stakeholders, and deals that get built on trust rather than volume Comfort operating with autonomy in a scale-up What they offer Basic £60,000-£75,000 OTE £140k+ uncapped Pre-IPO share options Hybrid working (typically 3 days in the office, potentially 2 when settled) A supportive, collaborative commercial team Comprehensive benefits including 24/7 GP access, wellbeing support and retail discounts Significant career progression opportunities as the company scales Most importantly, you'll be joining a business where your work genuinely matters, helping housing providers and local authorities deliver better services while building your career within a successful and ambitious software technology company.
Position : Head of Finance Business Partnering (Interim) Bexley 16 Location : Civic Offices, 2 Watling Street, Bexleyheath, DA6 7AT Start Date: ASAP Contract Duration: 6+ Months - typically 2 days in the office per week but varies week on week Working Hours: 36 hours per week Pay Rate: PAYE: £ 650.00 per day Job Reference: OR(phone number removed) Job Responsibilities Lead the Finance Business Partnering function for Children's Services, ensuring the delivery of high-quality financial support and strategic advice. Manage, mentor, and develop a team of Finance Business Partners, promoting high performance, accountability, and continuous professional development. Build strong partnerships with senior leadership teams, providing financial insight, challenge, and support to inform strategic decision-making. Lead the financial planning, budgeting, forecasting, monitoring, and reporting processes for the assigned service area. Provide expert financial advice to support the development, delivery, and evaluation of service plans, business cases, and transformation initiatives. Drive the development of innovative service delivery models that achieve efficiencies, deliver cost savings, and maximise outcomes for residents. Monitor financial performance, identify financial risks and opportunities, and ensure appropriate mitigating actions are implemented. Produce accurate, timely, and insightful financial reports, analysis, and management information for senior stakeholders. Ensure compliance with relevant financial regulations, accounting standards, governance requirements, and organisational policies. Support the discharge of Section 151 responsibilities by maintaining high standards of financial stewardship and control. Lead on financial aspects of change programmes, service transformation, and strategic projects across Children's Services. Develop effective relationships with internal and external stakeholders to promote collaborative working and informed financial decision-making. Contribute to the development of finance policies, procedures, and best practices to enhance service delivery. Champion continuous improvement, innovation, and a customer-focused approach within the Finance Business Partnering team. Represent the finance function at senior management meetings and provide professional financial leadership across the organisation. Person Specification Essential Requirements CCAB-qualified accountant (or equivalent recognised professional accounting qualification). Significant post-qualification experience in finance management, business partnering, or financial leadership roles. Demonstrable experience of leading and managing finance teams within a large, complex organisation. Strong knowledge of financial planning, budgeting, forecasting, financial reporting, and management accounting. Experience providing strategic financial advice and challenge to senior leaders and service managers. Excellent understanding of local government finance, public sector financial management, and financial governance. Knowledge of statutory financial responsibilities, including the principles supporting Section 151 responsibilities. Proven ability to lead service transformation, financial improvement, and efficiency programmes. Strong analytical, problem-solving, and decision-making skills with the ability to interpret complex financial information. Excellent communication, influencing, and stakeholder management skills. Experience developing robust business cases and supporting strategic decision-making. Ability to manage competing priorities and deliver high-quality outcomes within demanding timescales. Strong leadership, coaching, and people management skills with a commitment to developing high-performing teams. Proficient in the use of financial management systems and Microsoft Office applications, particularly Excel. Desirable Requirements Experience working within Children's Services finance in a local authority. Experience supporting organisational transformation and change management programmes. Knowledge of local government funding arrangements, financial regulations, and statutory reporting requirements. Experience working in politically sensitive environments with senior elected members and executive leadership. Commitment to continuous improvement, innovation, and delivering value for money across public services. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Aug 08, 2026
Contractor
Position : Head of Finance Business Partnering (Interim) Bexley 16 Location : Civic Offices, 2 Watling Street, Bexleyheath, DA6 7AT Start Date: ASAP Contract Duration: 6+ Months - typically 2 days in the office per week but varies week on week Working Hours: 36 hours per week Pay Rate: PAYE: £ 650.00 per day Job Reference: OR(phone number removed) Job Responsibilities Lead the Finance Business Partnering function for Children's Services, ensuring the delivery of high-quality financial support and strategic advice. Manage, mentor, and develop a team of Finance Business Partners, promoting high performance, accountability, and continuous professional development. Build strong partnerships with senior leadership teams, providing financial insight, challenge, and support to inform strategic decision-making. Lead the financial planning, budgeting, forecasting, monitoring, and reporting processes for the assigned service area. Provide expert financial advice to support the development, delivery, and evaluation of service plans, business cases, and transformation initiatives. Drive the development of innovative service delivery models that achieve efficiencies, deliver cost savings, and maximise outcomes for residents. Monitor financial performance, identify financial risks and opportunities, and ensure appropriate mitigating actions are implemented. Produce accurate, timely, and insightful financial reports, analysis, and management information for senior stakeholders. Ensure compliance with relevant financial regulations, accounting standards, governance requirements, and organisational policies. Support the discharge of Section 151 responsibilities by maintaining high standards of financial stewardship and control. Lead on financial aspects of change programmes, service transformation, and strategic projects across Children's Services. Develop effective relationships with internal and external stakeholders to promote collaborative working and informed financial decision-making. Contribute to the development of finance policies, procedures, and best practices to enhance service delivery. Champion continuous improvement, innovation, and a customer-focused approach within the Finance Business Partnering team. Represent the finance function at senior management meetings and provide professional financial leadership across the organisation. Person Specification Essential Requirements CCAB-qualified accountant (or equivalent recognised professional accounting qualification). Significant post-qualification experience in finance management, business partnering, or financial leadership roles. Demonstrable experience of leading and managing finance teams within a large, complex organisation. Strong knowledge of financial planning, budgeting, forecasting, financial reporting, and management accounting. Experience providing strategic financial advice and challenge to senior leaders and service managers. Excellent understanding of local government finance, public sector financial management, and financial governance. Knowledge of statutory financial responsibilities, including the principles supporting Section 151 responsibilities. Proven ability to lead service transformation, financial improvement, and efficiency programmes. Strong analytical, problem-solving, and decision-making skills with the ability to interpret complex financial information. Excellent communication, influencing, and stakeholder management skills. Experience developing robust business cases and supporting strategic decision-making. Ability to manage competing priorities and deliver high-quality outcomes within demanding timescales. Strong leadership, coaching, and people management skills with a commitment to developing high-performing teams. Proficient in the use of financial management systems and Microsoft Office applications, particularly Excel. Desirable Requirements Experience working within Children's Services finance in a local authority. Experience supporting organisational transformation and change management programmes. Knowledge of local government funding arrangements, financial regulations, and statutory reporting requirements. Experience working in politically sensitive environments with senior elected members and executive leadership. Commitment to continuous improvement, innovation, and delivering value for money across public services. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Location : Annfield Plain Working pattern: 35 hours per week, with flexibility to work additional hours as required Salary : 25,480 per annum About the role We're looking for an experienced Lead Chef to oversee all aspects of our caf kitchen and catering operations at Greenhouse Business Centre. This is a hands-on role where you'll lead by example, preparing fresh, high-quality food for daily caf trade and conference or meeting catering. You'll manage kitchen operations, ensure full compliance with food safety regulations, and lead a small team to deliver excellent food and service standards. What you'll be doing Lead all kitchen operations for the caf and catering services Prepare and cook a variety of dishes including sandwiches, soups, bakes, and hot lunches Design, plan, and cost seasonal menus for the caf and catering events Ensure all food is prepared to high quality, taste, and presentation standards Maintain consistency, efficiency, and attention to detail during service Plan and deliver catering for on-site conferences, meetings, and special events Liaise with business centre staff to meet client requirements and event timelines Ensure catering deliveries are accurate, on time, and professionally presented Take full responsibility for kitchen hygiene, cleanliness, and safety Implement and maintain HACCP procedures and food hygiene records Conduct and document all required daily, weekly, and monthly checks Ensure all staff follow food safety, allergen, and cleaning protocols Manage ordering, delivery, and storage of food and supplies Monitor stock levels, control wastage, and operate within agreed budgets Supervise and support Catering Assistant(s) and any temporary staff Provide on-the-job training, guidance, coaching and feedback Foster a positive, efficient and customer-focused kitchen culture Conduct regular one-to-one meetings and performance reviews for team members Take ownership of operational issues, complaints and service challenges Communicate issues, risks and proposed solutions to management What you'll bring Proven experience as a Lead Chef or Senior Chef in a caf , hospitality or catering environment Strong culinary skills with the ability to design, cost and deliver varied menus Excellent understanding of food hygiene, allergen control and HACCP systems Strong leadership, communication and interpersonal skills Excellent planning, organisation and time management skills Ability to balance caf service, catering orders, administration, stock management and staff supervision Strong administrative and record-keeping skills with attention to detail Competence in Microsoft Office applications, particularly Outlook, Word and Excel Food Hygiene Level 3 (minimum) A proactive, solution-focused approach with the ability to work independently and take ownership What's on offer 35 hours per week with flexibility to work additional hours as required A hands-on role leading a small catering team Opportunity to design and deliver varied menus for caf and catering clients Work within a community-focused organisation Additional information You'll comply with all organisational policies and procedures, including safeguarding responsibilities for children, young people and vulnerable adults. You may be required to work outside normal office hours. You may have experience of the following: Head Chef, Senior Chef, Kitchen Manager, Catering Manager, Executive Chef, Sous Chef, Chef de Partie, Food Service Manager, Culinary Lead, Catering Supervisor REF-(Apply online only)
Aug 08, 2026
Full time
Location : Annfield Plain Working pattern: 35 hours per week, with flexibility to work additional hours as required Salary : 25,480 per annum About the role We're looking for an experienced Lead Chef to oversee all aspects of our caf kitchen and catering operations at Greenhouse Business Centre. This is a hands-on role where you'll lead by example, preparing fresh, high-quality food for daily caf trade and conference or meeting catering. You'll manage kitchen operations, ensure full compliance with food safety regulations, and lead a small team to deliver excellent food and service standards. What you'll be doing Lead all kitchen operations for the caf and catering services Prepare and cook a variety of dishes including sandwiches, soups, bakes, and hot lunches Design, plan, and cost seasonal menus for the caf and catering events Ensure all food is prepared to high quality, taste, and presentation standards Maintain consistency, efficiency, and attention to detail during service Plan and deliver catering for on-site conferences, meetings, and special events Liaise with business centre staff to meet client requirements and event timelines Ensure catering deliveries are accurate, on time, and professionally presented Take full responsibility for kitchen hygiene, cleanliness, and safety Implement and maintain HACCP procedures and food hygiene records Conduct and document all required daily, weekly, and monthly checks Ensure all staff follow food safety, allergen, and cleaning protocols Manage ordering, delivery, and storage of food and supplies Monitor stock levels, control wastage, and operate within agreed budgets Supervise and support Catering Assistant(s) and any temporary staff Provide on-the-job training, guidance, coaching and feedback Foster a positive, efficient and customer-focused kitchen culture Conduct regular one-to-one meetings and performance reviews for team members Take ownership of operational issues, complaints and service challenges Communicate issues, risks and proposed solutions to management What you'll bring Proven experience as a Lead Chef or Senior Chef in a caf , hospitality or catering environment Strong culinary skills with the ability to design, cost and deliver varied menus Excellent understanding of food hygiene, allergen control and HACCP systems Strong leadership, communication and interpersonal skills Excellent planning, organisation and time management skills Ability to balance caf service, catering orders, administration, stock management and staff supervision Strong administrative and record-keeping skills with attention to detail Competence in Microsoft Office applications, particularly Outlook, Word and Excel Food Hygiene Level 3 (minimum) A proactive, solution-focused approach with the ability to work independently and take ownership What's on offer 35 hours per week with flexibility to work additional hours as required A hands-on role leading a small catering team Opportunity to design and deliver varied menus for caf and catering clients Work within a community-focused organisation Additional information You'll comply with all organisational policies and procedures, including safeguarding responsibilities for children, young people and vulnerable adults. You may be required to work outside normal office hours. You may have experience of the following: Head Chef, Senior Chef, Kitchen Manager, Catering Manager, Executive Chef, Sous Chef, Chef de Partie, Food Service Manager, Culinary Lead, Catering Supervisor REF-(Apply online only)
Oakley Recruitment is working in partnership with an expanding organisation based in Cardiff. This is an excellent opportunity to join the team as an IFA Client Services Supervisor on a full-time permanent basis. Culture and Environment Our client fosters a dynamic and professional culture that is both welcoming and empowering. They are committed to delivering exceptional service to their clients while cultivating an environment where employees feel valued, supported, and driven to grow. Innovation, development, and excellence are at the heart of everything they do. Personality This candidate will be responsible for overseeing a team of client services executives and administrators, ensuring efficient management of workflow, compliance with regulatory requirements and the delivery of excellent client service to their internal and external clients. You will be a confident and supportive leader who leads by example, motivating and developing their team while fostering a positive, collaborative working environment. With a strong eye for detail and quality, you will take ownership of reviewing work, identifying risks, and driving continuous improvement across processes and ways of working. Reward 35,000 - 45,000 Competitive salary Contributory pension scheme Medical cash plan scheme Discounts on products and services Annual bonus Christmas party and summer events Additional holiday days for long service 25 days annual leave plus 8 bank holidays Buy and sell an extra 5 days of holiday Gifted birthday holiday day Employee referral bonus scheme Secure parking Discounted gym access Discounted financial advice Referral schemes Job Role: Leading, motivating, and developing a team of IFA Client Services Executives and Administrators, creating a positive and high-performing working environment Overseeing the allocation of workloads, ensuring tasks are completed accurately, efficiently, and within agreed service levels Monitoring compliance with FCA regulations and internal procedures, reviewing work to ensure quality standards and regulatory requirements are consistently met Acting as the main point of escalation for complex client, adviser, and administrative queries, delivering effective solutions and exceptional customer service Supporting the ongoing development of the team through coaching, one-to-one meetings, performance reviews, and regular team communication Identifying opportunities to improve processes, implementing best practices, and driving continuous improvements across the department Producing performance reports, monitoring key performance indicators, and collaborating with senior management to support operational success Skills and experience: Previous experience within financial services administration, ideally within an IFA environment Proven leadership or supervisory experience, with the ability to motivate, coach, and develop high-performing teams Strong understanding of FCA regulations and compliance requirements within a financial services setting Excellent organisational and time management skills, with the ability to prioritise workloads and meet deadlines Confident communication and relationship-building skills, capable of working effectively with clients, advisers, and internal stakeholders Strong problem-solving skills, with the ability to manage escalated queries and implement effective solutions Proficient in Microsoft Office and industry-specific systems, with a high level of accuracy and attention to detail Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
Aug 08, 2026
Full time
Oakley Recruitment is working in partnership with an expanding organisation based in Cardiff. This is an excellent opportunity to join the team as an IFA Client Services Supervisor on a full-time permanent basis. Culture and Environment Our client fosters a dynamic and professional culture that is both welcoming and empowering. They are committed to delivering exceptional service to their clients while cultivating an environment where employees feel valued, supported, and driven to grow. Innovation, development, and excellence are at the heart of everything they do. Personality This candidate will be responsible for overseeing a team of client services executives and administrators, ensuring efficient management of workflow, compliance with regulatory requirements and the delivery of excellent client service to their internal and external clients. You will be a confident and supportive leader who leads by example, motivating and developing their team while fostering a positive, collaborative working environment. With a strong eye for detail and quality, you will take ownership of reviewing work, identifying risks, and driving continuous improvement across processes and ways of working. Reward 35,000 - 45,000 Competitive salary Contributory pension scheme Medical cash plan scheme Discounts on products and services Annual bonus Christmas party and summer events Additional holiday days for long service 25 days annual leave plus 8 bank holidays Buy and sell an extra 5 days of holiday Gifted birthday holiday day Employee referral bonus scheme Secure parking Discounted gym access Discounted financial advice Referral schemes Job Role: Leading, motivating, and developing a team of IFA Client Services Executives and Administrators, creating a positive and high-performing working environment Overseeing the allocation of workloads, ensuring tasks are completed accurately, efficiently, and within agreed service levels Monitoring compliance with FCA regulations and internal procedures, reviewing work to ensure quality standards and regulatory requirements are consistently met Acting as the main point of escalation for complex client, adviser, and administrative queries, delivering effective solutions and exceptional customer service Supporting the ongoing development of the team through coaching, one-to-one meetings, performance reviews, and regular team communication Identifying opportunities to improve processes, implementing best practices, and driving continuous improvements across the department Producing performance reports, monitoring key performance indicators, and collaborating with senior management to support operational success Skills and experience: Previous experience within financial services administration, ideally within an IFA environment Proven leadership or supervisory experience, with the ability to motivate, coach, and develop high-performing teams Strong understanding of FCA regulations and compliance requirements within a financial services setting Excellent organisational and time management skills, with the ability to prioritise workloads and meet deadlines Confident communication and relationship-building skills, capable of working effectively with clients, advisers, and internal stakeholders Strong problem-solving skills, with the ability to manage escalated queries and implement effective solutions Proficient in Microsoft Office and industry-specific systems, with a high level of accuracy and attention to detail Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
Position: Managing Consultant Reporting to: Head of Business Overview: Managing Consultants are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Managing Consultant role is a cornerstone position. They are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard / stepping stone into Principal Consultant, Team Manager or Business Manager, proving they can combine top performance and leadership with team contribution. The Opportunity: A Managing Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). As an expert within their field in all aspects of recruitment consulting, Managing Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating 10 million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond filling jobs to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice Set the bar for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution-based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process - Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Winning Shortlists Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter Network by referral Direct Headhunting MPC / PCM Responsible for ensuring consistent, professional MPC / PCM activities within the executive search business. Have watch dogs set up for in demand talent within your sector specialism on all platforms identifying who is a MPC and who is not (placing value on time). Complete candidate discoveries on the MPC, write up and introduce the candidate to companies where the candidate is likely to be of interest. Research companies that have live requirements that match the candidates skills, experience and interest. Ensuring shortlist top up (when applicable) after an MPC is taken forward to interview. Essential Hard Skills (Skills & Experience) Demonstratable experience of successfully growing and expanding relationships and commercial opportunities across a portfolio of clients. Demonstrable track record of hitting / exceeding quality metrics and financial targets Exceptional consulting skills within recruitment discipline (Permanent or contract) with high quality performance metrics such as CV to interview . click apply for full job details
Aug 08, 2026
Full time
Position: Managing Consultant Reporting to: Head of Business Overview: Managing Consultants are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Managing Consultant role is a cornerstone position. They are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard / stepping stone into Principal Consultant, Team Manager or Business Manager, proving they can combine top performance and leadership with team contribution. The Opportunity: A Managing Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). As an expert within their field in all aspects of recruitment consulting, Managing Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating 10 million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond filling jobs to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice Set the bar for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution-based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process - Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Winning Shortlists Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter Network by referral Direct Headhunting MPC / PCM Responsible for ensuring consistent, professional MPC / PCM activities within the executive search business. Have watch dogs set up for in demand talent within your sector specialism on all platforms identifying who is a MPC and who is not (placing value on time). Complete candidate discoveries on the MPC, write up and introduce the candidate to companies where the candidate is likely to be of interest. Research companies that have live requirements that match the candidates skills, experience and interest. Ensuring shortlist top up (when applicable) after an MPC is taken forward to interview. Essential Hard Skills (Skills & Experience) Demonstratable experience of successfully growing and expanding relationships and commercial opportunities across a portfolio of clients. Demonstrable track record of hitting / exceeding quality metrics and financial targets Exceptional consulting skills within recruitment discipline (Permanent or contract) with high quality performance metrics such as CV to interview . click apply for full job details
Regional Sales Team Leader Location: North or Midlands (Field-Based) Salary: Competitive Basic + Uncapped Bonus + Car Allowance + Excellent Benefits Lead From the Front. Develop Your Team. Grow Your Career. We're looking for an experienced Regional Sales Team Leader to join a growing national business, leading a team of field-based Area Sales Executives while continuing to manage and grow your own customer portfolio. This is a true player-manager role, combining hands-on sales with leadership. You'll coach, motivate and develop a team of approximately 5-10 field sales professionals, helping them maximise performance while driving your own commercial success. If you enjoy leading by example, developing people and building long-term customer relationships, this is an outstanding opportunity to make a real impact. The Role You'll be responsible for driving regional sales performance through both your own activity and the success of your team. Your responsibilities will include: Leading, coaching and developing a team of 5-10 field-based Area Sales Executives. Managing your own portfolio of customers while identifying and winning new business opportunities. Supporting your team with customer meetings, negotiations and sales opportunities. Conducting regular field coaching, one-to-ones and performance reviews. Driving sales growth, customer retention and account development across your region. Creating a positive, high-performance culture focused on results and customer service. Recruiting, mentoring and developing future talent within the sales team. Working closely with senior leadership to deliver regional sales objectives. Analysing regional performance and implementing strategies to maximise growth. About You We're looking for someone who thrives in a leadership role but still enjoys being out in the field selling. You'll ideally have: Proven experience managing a field-based sales team. A successful background in B2B field sales. Experience coaching, mentoring and developing sales professionals. A strong track record of achieving and exceeding sales targets. Excellent communication, leadership and relationship-building skills. Strong commercial awareness and the ability to spot growth opportunities. A hands-on leadership style with the ability to motivate by example. Full UK driving licence and willingness to travel throughout your region. What's On Offer? Competitive basic salary Uncapped bonus scheme Car allowance Excellent benefits package Ongoing leadership training and development The opportunity to shape and develop your own regional sales team Genuine autonomy within a growing national business Clear career progression into more senior leadership positions Why Apply? This is far more than a sales management role. You'll have the opportunity to influence the growth of the business, develop high-performing sales professionals and continue building your own commercial success. For ambitious sales leaders, there is genuine scope to progress into more senior leadership positions as the business continues to grow. If you're an experienced field sales manager who enjoys leading from the front and developing successful sales teams, we'd love to hear from you.
Aug 08, 2026
Full time
Regional Sales Team Leader Location: North or Midlands (Field-Based) Salary: Competitive Basic + Uncapped Bonus + Car Allowance + Excellent Benefits Lead From the Front. Develop Your Team. Grow Your Career. We're looking for an experienced Regional Sales Team Leader to join a growing national business, leading a team of field-based Area Sales Executives while continuing to manage and grow your own customer portfolio. This is a true player-manager role, combining hands-on sales with leadership. You'll coach, motivate and develop a team of approximately 5-10 field sales professionals, helping them maximise performance while driving your own commercial success. If you enjoy leading by example, developing people and building long-term customer relationships, this is an outstanding opportunity to make a real impact. The Role You'll be responsible for driving regional sales performance through both your own activity and the success of your team. Your responsibilities will include: Leading, coaching and developing a team of 5-10 field-based Area Sales Executives. Managing your own portfolio of customers while identifying and winning new business opportunities. Supporting your team with customer meetings, negotiations and sales opportunities. Conducting regular field coaching, one-to-ones and performance reviews. Driving sales growth, customer retention and account development across your region. Creating a positive, high-performance culture focused on results and customer service. Recruiting, mentoring and developing future talent within the sales team. Working closely with senior leadership to deliver regional sales objectives. Analysing regional performance and implementing strategies to maximise growth. About You We're looking for someone who thrives in a leadership role but still enjoys being out in the field selling. You'll ideally have: Proven experience managing a field-based sales team. A successful background in B2B field sales. Experience coaching, mentoring and developing sales professionals. A strong track record of achieving and exceeding sales targets. Excellent communication, leadership and relationship-building skills. Strong commercial awareness and the ability to spot growth opportunities. A hands-on leadership style with the ability to motivate by example. Full UK driving licence and willingness to travel throughout your region. What's On Offer? Competitive basic salary Uncapped bonus scheme Car allowance Excellent benefits package Ongoing leadership training and development The opportunity to shape and develop your own regional sales team Genuine autonomy within a growing national business Clear career progression into more senior leadership positions Why Apply? This is far more than a sales management role. You'll have the opportunity to influence the growth of the business, develop high-performing sales professionals and continue building your own commercial success. For ambitious sales leaders, there is genuine scope to progress into more senior leadership positions as the business continues to grow. If you're an experienced field sales manager who enjoys leading from the front and developing successful sales teams, we'd love to hear from you.
Brecon Beacons National Park Authority
Brecon, Powys
Planning Strategy & Policy Manager Location: Brecon Salary: GRADE 13 £50,269 - £54,495 (including a market supplement) Vacancy Type: Permanent Hours: 37 hours per week Closing Date: 11 August 2026 Interview Date: 24 August 2026 Job Purpose: Lead and deliver the statutory planning policy functions of the Authority, including the preparation, examination and adoption of the Bannau Brycheiniog National Park Local Development Plan, and its monitoring and review. Provide advice on and support the preparation of other planning strategy and policy including supplementary planning guidance, place plans, strategic development plans and local development plan lites. Lead and manage the Planning Strategy & Policy Team ensuring efficient, cost effective service delivery and continuous improvement. Main Responsibilities Oversee the preparation, examination, adoption and monitoring of the National Park Local Development Plan. Oversee and support matters related to planning ecology and related work areas such as SAC river catchment partnerships. Provide planning policy advice on planning and related applications, enforcement cases and appeals. Manage and input into other planning policy work relevant to the Authority including the preparation of strategic development plans, Supplementary Planning Guidance, Place Plans, development briefs and studies. Provide specialist advice and support to senior officers and Members on planning strategy, policy and related issues ensuring the National Park Authority and its Members are kept up to date and briefed on the work of the Planning Strategy & Policy Team and other national and local planning policy developments. Contribute to the implementation and monitoring of the National Park Management Plan to ensure integration between planning and management policies. Commission surveys, studies or specialist services/projects as necessary to support service delivery and manage such contracts effectively. Liaise with Welsh Government, other National Parks and Local Authorities with regards to the development and implementation of planning policies, consultations and related evidence. Promote the involvement of local people and other stakeholders in the planning process and build and maintain successful relationships with relevant stakeholders and partnerships. Contribute towards the planning appeal work of the Authority on policy issues and, when appropriate, to attend public inquiries/ hearings. Provide leadership, line management and support to staff within the Planning Strategy & Policy Team overseeing work priorities, appraisals and outcomes. Oversee and monitor the performance of the Planning Strategy & Policy Team supporting the continuous improvement of the service and ensuring that business objectives are met. Help ensure there are positive links between the Planning Strategy and Policy Team and the rest of the Planning Service and Authority. Manage and monitor the budget of the Planning Strategy & Policy Team. Represent the Authority and attend and present at appropriate meetings and committees as required. Any other duties appropriate to the grade and nature of the post as directed by the Director of Planning & Place or Chief Executive Officer. Person Specification Essential Criteria Substantial relevant experience in Planning Policy Demonstrable experience of the application of public / administrative law to plan making A recognised qualification, degree or equivalent in Town and Country Planning or a related discipline An in-depth knowledge of planning policy, related legislation and procedures Understanding of ecological issues in the planning process and related regulations Ability to work under pressure, on own initiative and organise workload effectively Proven ability to deliver high quality services that are cost effective and provide excellent customer service. An ability to provide coherent, competent and professional advice both written and verbal An ability to demonstrate organisational and interpersonal skills required to deliver complex work areas and meet deadlines. An ability to work as part of a team and to mentor and support colleagues on planning related issues. Ability to deal diplomatically with the public, National Park Members, staff and other stakeholders. Ability to proactively engage local communities and other key stakeholders in the development and delivery of the service A willingness to attend public meetings outside core office hours Welsh Language Level 1 To Apply If you feel you are a suitable candidate and would like to work for Bannau Brycheiniog National Park, please click apply to be redirected to our website to complete your application.
Aug 08, 2026
Full time
Planning Strategy & Policy Manager Location: Brecon Salary: GRADE 13 £50,269 - £54,495 (including a market supplement) Vacancy Type: Permanent Hours: 37 hours per week Closing Date: 11 August 2026 Interview Date: 24 August 2026 Job Purpose: Lead and deliver the statutory planning policy functions of the Authority, including the preparation, examination and adoption of the Bannau Brycheiniog National Park Local Development Plan, and its monitoring and review. Provide advice on and support the preparation of other planning strategy and policy including supplementary planning guidance, place plans, strategic development plans and local development plan lites. Lead and manage the Planning Strategy & Policy Team ensuring efficient, cost effective service delivery and continuous improvement. Main Responsibilities Oversee the preparation, examination, adoption and monitoring of the National Park Local Development Plan. Oversee and support matters related to planning ecology and related work areas such as SAC river catchment partnerships. Provide planning policy advice on planning and related applications, enforcement cases and appeals. Manage and input into other planning policy work relevant to the Authority including the preparation of strategic development plans, Supplementary Planning Guidance, Place Plans, development briefs and studies. Provide specialist advice and support to senior officers and Members on planning strategy, policy and related issues ensuring the National Park Authority and its Members are kept up to date and briefed on the work of the Planning Strategy & Policy Team and other national and local planning policy developments. Contribute to the implementation and monitoring of the National Park Management Plan to ensure integration between planning and management policies. Commission surveys, studies or specialist services/projects as necessary to support service delivery and manage such contracts effectively. Liaise with Welsh Government, other National Parks and Local Authorities with regards to the development and implementation of planning policies, consultations and related evidence. Promote the involvement of local people and other stakeholders in the planning process and build and maintain successful relationships with relevant stakeholders and partnerships. Contribute towards the planning appeal work of the Authority on policy issues and, when appropriate, to attend public inquiries/ hearings. Provide leadership, line management and support to staff within the Planning Strategy & Policy Team overseeing work priorities, appraisals and outcomes. Oversee and monitor the performance of the Planning Strategy & Policy Team supporting the continuous improvement of the service and ensuring that business objectives are met. Help ensure there are positive links between the Planning Strategy and Policy Team and the rest of the Planning Service and Authority. Manage and monitor the budget of the Planning Strategy & Policy Team. Represent the Authority and attend and present at appropriate meetings and committees as required. Any other duties appropriate to the grade and nature of the post as directed by the Director of Planning & Place or Chief Executive Officer. Person Specification Essential Criteria Substantial relevant experience in Planning Policy Demonstrable experience of the application of public / administrative law to plan making A recognised qualification, degree or equivalent in Town and Country Planning or a related discipline An in-depth knowledge of planning policy, related legislation and procedures Understanding of ecological issues in the planning process and related regulations Ability to work under pressure, on own initiative and organise workload effectively Proven ability to deliver high quality services that are cost effective and provide excellent customer service. An ability to provide coherent, competent and professional advice both written and verbal An ability to demonstrate organisational and interpersonal skills required to deliver complex work areas and meet deadlines. An ability to work as part of a team and to mentor and support colleagues on planning related issues. Ability to deal diplomatically with the public, National Park Members, staff and other stakeholders. Ability to proactively engage local communities and other key stakeholders in the development and delivery of the service A willingness to attend public meetings outside core office hours Welsh Language Level 1 To Apply If you feel you are a suitable candidate and would like to work for Bannau Brycheiniog National Park, please click apply to be redirected to our website to complete your application.
Head Chef Salary: 48,000 Lead a Flagship Culinary Operation We're looking for an ambitious and inspiring Head Chef to lead the kitchen within a prestigious global corporate headquarters, where food is recognised as an integral part of the workplace experience. This is far from a traditional staff restaurant. You'll oversee a premium food offer serving fresh, restaurant-quality dishes alongside an extensive hospitality programme, including executive dining, three-course plated dinners, networking events and VIP hospitality. With a focus on quality over volume, you'll have the opportunity to showcase creativity, seasonal innovation and exceptional presentation every day. Daily footfall ranges from 100 to 260 covers. The range of meeting and events taking place calls for a catering operation that can adapt for varying dishes, presentations and service styles! What you'll do: Lead and inspire a talented kitchen team. Drive menu innovation across retail and hospitality. Deliver exceptional food quality and customer experience. Manage food costs, labour and kitchen performance. Build strong relationships with senior stakeholders. Maintain the highest standards of food safety and compliance. We're looking for someone who: Has proven experience leading high-performing kitchen teams. Thrives in premium hospitality or restaurant environments. Is passionate about developing people and driving standards. Has excellent organisational and commercial skills. Wants to help create a flagship food operation recognised for culinary excellence. If you're ready to lead an exciting operation where creativity, quality and hospitality come first, we want to hear from you. Apply today! INDWH
Aug 08, 2026
Full time
Head Chef Salary: 48,000 Lead a Flagship Culinary Operation We're looking for an ambitious and inspiring Head Chef to lead the kitchen within a prestigious global corporate headquarters, where food is recognised as an integral part of the workplace experience. This is far from a traditional staff restaurant. You'll oversee a premium food offer serving fresh, restaurant-quality dishes alongside an extensive hospitality programme, including executive dining, three-course plated dinners, networking events and VIP hospitality. With a focus on quality over volume, you'll have the opportunity to showcase creativity, seasonal innovation and exceptional presentation every day. Daily footfall ranges from 100 to 260 covers. The range of meeting and events taking place calls for a catering operation that can adapt for varying dishes, presentations and service styles! What you'll do: Lead and inspire a talented kitchen team. Drive menu innovation across retail and hospitality. Deliver exceptional food quality and customer experience. Manage food costs, labour and kitchen performance. Build strong relationships with senior stakeholders. Maintain the highest standards of food safety and compliance. We're looking for someone who: Has proven experience leading high-performing kitchen teams. Thrives in premium hospitality or restaurant environments. Is passionate about developing people and driving standards. Has excellent organisational and commercial skills. Wants to help create a flagship food operation recognised for culinary excellence. If you're ready to lead an exciting operation where creativity, quality and hospitality come first, we want to hear from you. Apply today! INDWH
Role Purpose The Service Delivery Manager (SDM) is accountable for the end-to-end delivery of managed services supporting critical national infrastructure (CNI) environments. The role ensures the availability, resilience, security, compliance, and continuous improvement of business-critical services operating in a 24x7 environment. The SDM serves as the primary operational interface between the customer, service providers, technology partners, and internal delivery teams, driving service excellence while ensuring contractual commitments, regulatory obligations, and operational risks are effectively managed. Given the nature of the services supporting national infrastructure, the role demands strong leadership in service governance, incident management, cyber resilience, business continuity, stakeholder engagement, and regulatory compliance. Key Responsibilities Service Delivery Leadership Own end-to-end service delivery for critical business and operational services. Ensure contractual service levels, KPIs, and operational commitments are consistently achieved. Lead multi-disciplinary delivery teams across operations, engineering, service management, security, infrastructure, and applications. Customer & Stakeholder Management Act as the primary service management contact for senior customer stakeholders. Build trusted relationships with customer leadership, operational teams, regulators, and suppliers. Present service performance, risks, improvement initiatives, and strategic recommendations to executive stakeholders. Operational Governance Ensure adherence to ITIL and customer-specific operational processes. Major Incident & Crisis Management Provide leadership during major incidents and service outages. Coordinate technical teams, suppliers, and customer stakeholders during crisis situations. Ensure structured communication, escalation management, and post-incident reviews. Drive root cause elimination and preventative actions. Security & Resilience Management Work closely with cyber security and risk teams to maintain secure operations. Lead service resilience planning, disaster recovery testing, and business continuity exercises. Ensure vulnerabilities, risks, and remediation activities are tracked and managed effectively. Support cyber incident response activities where required. Service Improvement & Transformation Develop and maintain continual service improvement plans (CSIPs). Identify opportunities to improve service quality, automation, efficiency, and customer experience. Champion AI Ops, observability, automation, and proactive service management. Commercial & Financial Management Manage service budgets, forecasts, and financial performance. Support contract governance and service reporting. Risk & Assurance Maintain service, operational, security, and regulatory risk registers. Drive mitigation plans and ensure timely resolution of identified risks. Report operational risk posture to customer and internal leadership forums. Required Experience Essential 17+ years of experience in IT Service Delivery, Managed Services, or Infrastructure Operations. Experience delivering services within Critical National Infrastructure, Telecommunications or other highly regulated environments. Experience managing geographically distributed delivery teams and third-party suppliers. Hands-on experience with ITIL service management processes.
Aug 08, 2026
Full time
Role Purpose The Service Delivery Manager (SDM) is accountable for the end-to-end delivery of managed services supporting critical national infrastructure (CNI) environments. The role ensures the availability, resilience, security, compliance, and continuous improvement of business-critical services operating in a 24x7 environment. The SDM serves as the primary operational interface between the customer, service providers, technology partners, and internal delivery teams, driving service excellence while ensuring contractual commitments, regulatory obligations, and operational risks are effectively managed. Given the nature of the services supporting national infrastructure, the role demands strong leadership in service governance, incident management, cyber resilience, business continuity, stakeholder engagement, and regulatory compliance. Key Responsibilities Service Delivery Leadership Own end-to-end service delivery for critical business and operational services. Ensure contractual service levels, KPIs, and operational commitments are consistently achieved. Lead multi-disciplinary delivery teams across operations, engineering, service management, security, infrastructure, and applications. Customer & Stakeholder Management Act as the primary service management contact for senior customer stakeholders. Build trusted relationships with customer leadership, operational teams, regulators, and suppliers. Present service performance, risks, improvement initiatives, and strategic recommendations to executive stakeholders. Operational Governance Ensure adherence to ITIL and customer-specific operational processes. Major Incident & Crisis Management Provide leadership during major incidents and service outages. Coordinate technical teams, suppliers, and customer stakeholders during crisis situations. Ensure structured communication, escalation management, and post-incident reviews. Drive root cause elimination and preventative actions. Security & Resilience Management Work closely with cyber security and risk teams to maintain secure operations. Lead service resilience planning, disaster recovery testing, and business continuity exercises. Ensure vulnerabilities, risks, and remediation activities are tracked and managed effectively. Support cyber incident response activities where required. Service Improvement & Transformation Develop and maintain continual service improvement plans (CSIPs). Identify opportunities to improve service quality, automation, efficiency, and customer experience. Champion AI Ops, observability, automation, and proactive service management. Commercial & Financial Management Manage service budgets, forecasts, and financial performance. Support contract governance and service reporting. Risk & Assurance Maintain service, operational, security, and regulatory risk registers. Drive mitigation plans and ensure timely resolution of identified risks. Report operational risk posture to customer and internal leadership forums. Required Experience Essential 17+ years of experience in IT Service Delivery, Managed Services, or Infrastructure Operations. Experience delivering services within Critical National Infrastructure, Telecommunications or other highly regulated environments. Experience managing geographically distributed delivery teams and third-party suppliers. Hands-on experience with ITIL service management processes.