The Role We are seeking a highly organised and proactive office manager to help create a welcoming, efficient, and engaging office environment. Working as part of the wider business support team, you will play a key role in ensuring the smooth day-to-day operation of the workplace while contributing to employee wellbeing, engagement, and overall office experience. This is a predominantly office-based role, working three days per week, with flexibility on specific days by agreement. Key Responsibilities Support the delivery of initiatives that promote a positive workplace culture and enhance the employee experience. Assist with the management and monitoring of workplace expenditure, processing invoices and maintaining accurate records. Coordinate office activities and employee engagement initiatives that encourage collaboration and wellbeing. Act as a central point of contact for workplace-related enquiries, resolving issues and escalating where appropriate. Help maintain a safe, tidy, and professional office environment, ensuring facilities are well presented and operational. Coordinate the logistics and delivery of internal meetings, events, and business activities held on-site. Manage workplace access arrangements and maintain relevant records and inventories. Liaise with internal teams and external suppliers to support onboarding, offboarding, and workplace operations. Build and maintain effective relationships with third-party providers, ensuring services are delivered to agreed standards. Monitor stock levels and arrange replenishment of office and workplace supplies as required. Provide practical support across the business to ensure operational requirements are met efficiently. Skills and Experience Excellent organisational and communication skills. Strong customer service mindset with a focus on delivering a positive employee experience. Ability to manage multiple priorities and work effectively in a fast-paced environment. Confident problem-solving skills and a proactive approach to challenges. Comfortable working with technology and adopting new digital tools and systems. Ability to engage and communicate effectively with colleagues and stakeholders at all levels. A hands-on and adaptable approach, with a willingness to support wider business needs when required.
Aug 02, 2026
Seasonal
The Role We are seeking a highly organised and proactive office manager to help create a welcoming, efficient, and engaging office environment. Working as part of the wider business support team, you will play a key role in ensuring the smooth day-to-day operation of the workplace while contributing to employee wellbeing, engagement, and overall office experience. This is a predominantly office-based role, working three days per week, with flexibility on specific days by agreement. Key Responsibilities Support the delivery of initiatives that promote a positive workplace culture and enhance the employee experience. Assist with the management and monitoring of workplace expenditure, processing invoices and maintaining accurate records. Coordinate office activities and employee engagement initiatives that encourage collaboration and wellbeing. Act as a central point of contact for workplace-related enquiries, resolving issues and escalating where appropriate. Help maintain a safe, tidy, and professional office environment, ensuring facilities are well presented and operational. Coordinate the logistics and delivery of internal meetings, events, and business activities held on-site. Manage workplace access arrangements and maintain relevant records and inventories. Liaise with internal teams and external suppliers to support onboarding, offboarding, and workplace operations. Build and maintain effective relationships with third-party providers, ensuring services are delivered to agreed standards. Monitor stock levels and arrange replenishment of office and workplace supplies as required. Provide practical support across the business to ensure operational requirements are met efficiently. Skills and Experience Excellent organisational and communication skills. Strong customer service mindset with a focus on delivering a positive employee experience. Ability to manage multiple priorities and work effectively in a fast-paced environment. Confident problem-solving skills and a proactive approach to challenges. Comfortable working with technology and adopting new digital tools and systems. Ability to engage and communicate effectively with colleagues and stakeholders at all levels. A hands-on and adaptable approach, with a willingness to support wider business needs when required.
Prophet ERP is a modern, end-to-end enterprise platform purpose-built for fresh and perishable distributors, importers, processors, and growers. Backed by 35+ years of industry expertise and a fully re-engineered, Microsoft-based architecture, Prophet unifies inventory, operations, finance, traceability, and forecasting in one system click apply for full job details
Aug 02, 2026
Full time
Prophet ERP is a modern, end-to-end enterprise platform purpose-built for fresh and perishable distributors, importers, processors, and growers. Backed by 35+ years of industry expertise and a fully re-engineered, Microsoft-based architecture, Prophet unifies inventory, operations, finance, traceability, and forecasting in one system click apply for full job details
As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
Aug 02, 2026
Seasonal
As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 02, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Facilities Manager for Hospitality Group Location: Surbiton with occasional travel between local sites, must be able to drive Hours: Monday to Friday 9am to 5pm Salary: £40k to £45k, plus parking, pension, employee discounts on all sites and 28 days holiday plus annual bonus package (£53k OTE) and free on-site gym! Start Date: ASAP We are seeking an experienced and proactive Facilities Manager to oversee engineering, facilities, and maintenance operations across a growing portfolio of 4 hospitality sites (all local within the area). This is an exciting opportunity for a hands-on Maintenance & Facilities professional who thrives in a fast-paced hospitality environment and is passionate about delivering safe, compliant, and well-maintained properties that support exceptional guest experiences. Overview: Reporting into the senior leadership team, you will be responsible for managing all aspects of engineering and maintenance across the group, ensuring properties remain compliant, safe, and operationally efficient. You will lead preventative maintenance programmes (PPM), oversee reactive maintenance, manage contractors, support refurbishment projects, and drive energy efficiency initiatives across the portfolio. Key Responsibilities: Engineering & Maintenance - manage all maintenance operations including building services, PPM and reactive maintenance issues. Compliance, Health & Safety - ensure full compliance and conduct risk assessments. Leadership & Team Management - lead maintenance teams across sites and performance reviews. Budget & Contractor Management - support budgets, monitor spend and manage supplier relationships Sustainability & Energy Management - Identify and implement energy saving initiatives and monitor consumption Project & Refurbishment Control - support refurbishments and projects across the group What We Need: Experience in facilities maintenance or engineering management. Strong knowledge of building services and maintenance operations. Excellent understanding of UK health & safety and statutory compliance. Proven contractor and supplier management experience. Strong organisational and problem-solving skills. Effective communication and stakeholder management abilities. What is on Offer : Competitive salary of £40,000 - £45,000 plus bonus Company pension scheme Employee discounts Company events Free parking On-site gym Ongoing training and development opportunities Opportunity to join a growing hospitality group with ambitious expansion plans Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 02, 2026
Full time
Facilities Manager for Hospitality Group Location: Surbiton with occasional travel between local sites, must be able to drive Hours: Monday to Friday 9am to 5pm Salary: £40k to £45k, plus parking, pension, employee discounts on all sites and 28 days holiday plus annual bonus package (£53k OTE) and free on-site gym! Start Date: ASAP We are seeking an experienced and proactive Facilities Manager to oversee engineering, facilities, and maintenance operations across a growing portfolio of 4 hospitality sites (all local within the area). This is an exciting opportunity for a hands-on Maintenance & Facilities professional who thrives in a fast-paced hospitality environment and is passionate about delivering safe, compliant, and well-maintained properties that support exceptional guest experiences. Overview: Reporting into the senior leadership team, you will be responsible for managing all aspects of engineering and maintenance across the group, ensuring properties remain compliant, safe, and operationally efficient. You will lead preventative maintenance programmes (PPM), oversee reactive maintenance, manage contractors, support refurbishment projects, and drive energy efficiency initiatives across the portfolio. Key Responsibilities: Engineering & Maintenance - manage all maintenance operations including building services, PPM and reactive maintenance issues. Compliance, Health & Safety - ensure full compliance and conduct risk assessments. Leadership & Team Management - lead maintenance teams across sites and performance reviews. Budget & Contractor Management - support budgets, monitor spend and manage supplier relationships Sustainability & Energy Management - Identify and implement energy saving initiatives and monitor consumption Project & Refurbishment Control - support refurbishments and projects across the group What We Need: Experience in facilities maintenance or engineering management. Strong knowledge of building services and maintenance operations. Excellent understanding of UK health & safety and statutory compliance. Proven contractor and supplier management experience. Strong organisational and problem-solving skills. Effective communication and stakeholder management abilities. What is on Offer : Competitive salary of £40,000 - £45,000 plus bonus Company pension scheme Employee discounts Company events Free parking On-site gym Ongoing training and development opportunities Opportunity to join a growing hospitality group with ambitious expansion plans Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Your New Company Hays are delighted to be partnering with a well-established organisation based in Liverpool centre, that provides essential shared services support to a large global workforce and offers a collaborative, fast-paced environment where accuracy and service excellence are highly valued. Due to increased workload, an opportunity has arisen for an experienced HR Shared Services Advisor to join the team on a temporary basis for 3 months minimum. (4 days on-site, one day from home). Your New Role Reporting to the Head of People Services & Transformation and working as part of a supportive HR operations team, you will play a key role in delivering transactional HR support across an international employee population.This role would suit an organised HR professional who enjoys process-driven work, has excellent attention to detail and is comfortable managing high volumes of administrative activity. Key responsibilities will include: Processing employee life cycle transactions within the HR system Supporting onboarding activities and issuing contractual documentation Producing offer letters, employment amendments and termination documentation Managing employee transfers and changes across various business areas Maintaining accurate employee records and ensuring data integrity Responding to HR-related queries and supporting managers and employees with transactional processes Supporting the wider People Services team with HR administration and operational activities Working collaboratively with internal stakeholders across multiple regions What You'll Need to Succeed Previous experience within an HR Shared Services, HR Administration or HR Operations environment Experience processing a high volume of employee life cycle transactions Strong administrative and organisational skills with excellent attention to detail Confidence working with HRIS/HCM systems The ability to manage repetitive processes accurately whilst maintaining high service standards Experience supporting international HR operations would be highly advantageous What You'll Get in Return Opportunity to gain experience within a global organisation Central Liverpool location, easily accessible via public transport Collaborative and supportive team culture Monthly team lunches and regular team activities If you're an experienced HR professional with a strong administrative background and are looking for your next temporary opportunity within a global organisation, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 02, 2026
Seasonal
Your New Company Hays are delighted to be partnering with a well-established organisation based in Liverpool centre, that provides essential shared services support to a large global workforce and offers a collaborative, fast-paced environment where accuracy and service excellence are highly valued. Due to increased workload, an opportunity has arisen for an experienced HR Shared Services Advisor to join the team on a temporary basis for 3 months minimum. (4 days on-site, one day from home). Your New Role Reporting to the Head of People Services & Transformation and working as part of a supportive HR operations team, you will play a key role in delivering transactional HR support across an international employee population.This role would suit an organised HR professional who enjoys process-driven work, has excellent attention to detail and is comfortable managing high volumes of administrative activity. Key responsibilities will include: Processing employee life cycle transactions within the HR system Supporting onboarding activities and issuing contractual documentation Producing offer letters, employment amendments and termination documentation Managing employee transfers and changes across various business areas Maintaining accurate employee records and ensuring data integrity Responding to HR-related queries and supporting managers and employees with transactional processes Supporting the wider People Services team with HR administration and operational activities Working collaboratively with internal stakeholders across multiple regions What You'll Need to Succeed Previous experience within an HR Shared Services, HR Administration or HR Operations environment Experience processing a high volume of employee life cycle transactions Strong administrative and organisational skills with excellent attention to detail Confidence working with HRIS/HCM systems The ability to manage repetitive processes accurately whilst maintaining high service standards Experience supporting international HR operations would be highly advantageous What You'll Get in Return Opportunity to gain experience within a global organisation Central Liverpool location, easily accessible via public transport Collaborative and supportive team culture Monthly team lunches and regular team activities If you're an experienced HR professional with a strong administrative background and are looking for your next temporary opportunity within a global organisation, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior National Account Manager: circa 60k & car allowance & bonus Are you ready to take the next step in your career and become a part of a dynamic business that prides itself on an exceptional culture and unwavering values? If so, maybe this exciting Senior National Account Manager role is for you. Our client isn't just a company; they're a close-knit family. Their journey began with a passion for providing the freshest food to their customers while upholding strong values of integrity, teamwork, and community engagement. Culture remains at the heart of everything they do and having witnessed remarkable growth over the years they are looking to further strengthen the commercial team with the addition of a SNAM. The Role: As a Senior National Account Manager, you will be at the forefront of our clients continued expansion, shaping the future of their business. Your responsibilities will encompass: - Client Relationships: Cultivate and nurture key relationships with national accounts, serving as their trusted advisor and advocate. - Strategic Growth: Develop and execute innovative sales strategies to drive growth while aligning with our core values. - Sustainability Focus: Collaborate with our sustainability team to integrate eco-conscious practices into client partnerships, advancing our commitment to a greener future. -Multi-Site Coordination: Manage relationships and logistics across multiple sites, ensuring seamless operations and consistent customer satisfaction. To thrive in this role, you should possess: - Proven Expertise: A demonstrated track record in national account management, showcasing your ability to navigate complex relationships. - Values-Aligned: A strong alignment with our company values, including a passion for sustainability, community engagement, and delivering quality fresh produce. - Strategic Vision: The capacity to envision and implement strategic plans that foster growth while upholding our culture and values. - Team Player: A collaborative spirit, valuing teamwork and cooperation in achieving shared goals. What's In It for You? - Competitive Compensation: Enjoy a competitive salary and bonus structure that reflects your contributions to our ongoing success. - Cultural Harmony: Experience a supportive and inclusive culture that treats you like family and values your well-being. - Sustainability and Charity: Be part of a company that's making a positive impact on the environment and society through sustainable practices and charitable endeavours. - Growth Opportunities: Join us during this exciting phase of significant growth and contribute to shaping our future. If you're excited about the prospect of joining a family business that prioritizes culture, sustainability, charity, fresh produce, multi-site operations, and growth, we encourage you to apply. Mandeville is acting as an Employment Agency in relation to this vacancy.
Aug 02, 2026
Full time
Senior National Account Manager: circa 60k & car allowance & bonus Are you ready to take the next step in your career and become a part of a dynamic business that prides itself on an exceptional culture and unwavering values? If so, maybe this exciting Senior National Account Manager role is for you. Our client isn't just a company; they're a close-knit family. Their journey began with a passion for providing the freshest food to their customers while upholding strong values of integrity, teamwork, and community engagement. Culture remains at the heart of everything they do and having witnessed remarkable growth over the years they are looking to further strengthen the commercial team with the addition of a SNAM. The Role: As a Senior National Account Manager, you will be at the forefront of our clients continued expansion, shaping the future of their business. Your responsibilities will encompass: - Client Relationships: Cultivate and nurture key relationships with national accounts, serving as their trusted advisor and advocate. - Strategic Growth: Develop and execute innovative sales strategies to drive growth while aligning with our core values. - Sustainability Focus: Collaborate with our sustainability team to integrate eco-conscious practices into client partnerships, advancing our commitment to a greener future. -Multi-Site Coordination: Manage relationships and logistics across multiple sites, ensuring seamless operations and consistent customer satisfaction. To thrive in this role, you should possess: - Proven Expertise: A demonstrated track record in national account management, showcasing your ability to navigate complex relationships. - Values-Aligned: A strong alignment with our company values, including a passion for sustainability, community engagement, and delivering quality fresh produce. - Strategic Vision: The capacity to envision and implement strategic plans that foster growth while upholding our culture and values. - Team Player: A collaborative spirit, valuing teamwork and cooperation in achieving shared goals. What's In It for You? - Competitive Compensation: Enjoy a competitive salary and bonus structure that reflects your contributions to our ongoing success. - Cultural Harmony: Experience a supportive and inclusive culture that treats you like family and values your well-being. - Sustainability and Charity: Be part of a company that's making a positive impact on the environment and society through sustainable practices and charitable endeavours. - Growth Opportunities: Join us during this exciting phase of significant growth and contribute to shaping our future. If you're excited about the prospect of joining a family business that prioritizes culture, sustainability, charity, fresh produce, multi-site operations, and growth, we encourage you to apply. Mandeville is acting as an Employment Agency in relation to this vacancy.
HSEQ Specialist Location: Southampton Hours: Monday - Friday, 8:00am - 4:30pm Salary: 35000 We're currently recruiting for an HSEQ Specialist to support operations at a busy Southampton-based logistics terminal. This is a great opportunity for someone with a strong health & safety, compliance, or quality background to develop their experience in a fast-paced, regulated environment. The Role You'll work closely with the HSEQ Manager to support all aspects of Health, Safety, Environment and Quality across the site. This role combines administration, auditing, compliance, and operational support, helping to ensure the business maintains high standards and meets ISO requirements. Key Responsibilities Support the HSEQ Manager with day-to-day HSEQ activities. Carry out internal audits and active monitoring across departments and facilities. Assist with internal and external ISO audits, including ISO 9001, ISO 14001 and ISO 45001. Maintain and update SOPs, risk assessments, QCPs and safe systems of work. Produce reports on KPIs, incidents, fuel usage, claims and compliance data. Input and manage HSEQ data using Excel and internal systems. Support incident reporting, investigations and legal documentation. Assist with environmental monitoring and utility usage reporting. Help maintain claims, insurance and compliance records. Provide general administrative support to the HSEQ function. Act as a positive ambassador for HSEQ standards across the business. About You Previous experience in an HSEQ, compliance, safety, or quality-focused role. Strong administration and organisational skills. Confident using Microsoft Office, particularly Excel. Excellent written and verbal communication skills. High attention to detail and accuracy. Able to manage multiple priorities and work to deadlines. Proactive, flexible, and able to work effectively under pressure. Essential Requirements A recognised Health & Safety, Environmental or Quality qualification. Full UK driving licence. Fluent English, written and spoken. NEBOSH qualification. IOSH membership. ISO auditing experience. What You'll Get Opportunity to work within a global logistics organisation. Exposure to ISO-certified environments and audits. Valuable experience in a fast-paced operational setting. The chance to develop your HSEQ career in a supportive team. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 02, 2026
Full time
HSEQ Specialist Location: Southampton Hours: Monday - Friday, 8:00am - 4:30pm Salary: 35000 We're currently recruiting for an HSEQ Specialist to support operations at a busy Southampton-based logistics terminal. This is a great opportunity for someone with a strong health & safety, compliance, or quality background to develop their experience in a fast-paced, regulated environment. The Role You'll work closely with the HSEQ Manager to support all aspects of Health, Safety, Environment and Quality across the site. This role combines administration, auditing, compliance, and operational support, helping to ensure the business maintains high standards and meets ISO requirements. Key Responsibilities Support the HSEQ Manager with day-to-day HSEQ activities. Carry out internal audits and active monitoring across departments and facilities. Assist with internal and external ISO audits, including ISO 9001, ISO 14001 and ISO 45001. Maintain and update SOPs, risk assessments, QCPs and safe systems of work. Produce reports on KPIs, incidents, fuel usage, claims and compliance data. Input and manage HSEQ data using Excel and internal systems. Support incident reporting, investigations and legal documentation. Assist with environmental monitoring and utility usage reporting. Help maintain claims, insurance and compliance records. Provide general administrative support to the HSEQ function. Act as a positive ambassador for HSEQ standards across the business. About You Previous experience in an HSEQ, compliance, safety, or quality-focused role. Strong administration and organisational skills. Confident using Microsoft Office, particularly Excel. Excellent written and verbal communication skills. High attention to detail and accuracy. Able to manage multiple priorities and work to deadlines. Proactive, flexible, and able to work effectively under pressure. Essential Requirements A recognised Health & Safety, Environmental or Quality qualification. Full UK driving licence. Fluent English, written and spoken. NEBOSH qualification. IOSH membership. ISO auditing experience. What You'll Get Opportunity to work within a global logistics organisation. Exposure to ISO-certified environments and audits. Valuable experience in a fast-paced operational setting. The chance to develop your HSEQ career in a supportive team. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. BASIC QUALIFICATIONS - NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - SVQ Level 3 (or equivalent) in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks - A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject - Relevant experience in a technical leadership role - Relevant experience working in both electrical and mechanical disciplines - Relevant experience in automation or material handling equipment environments - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS - Experience leading engineering teams as a mentor or tech lead - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline, operations, or business administration Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 02, 2026
Full time
In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. BASIC QUALIFICATIONS - NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - SVQ Level 3 (or equivalent) in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks - A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject - Relevant experience in a technical leadership role - Relevant experience working in both electrical and mechanical disciplines - Relevant experience in automation or material handling equipment environments - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS - Experience leading engineering teams as a mentor or tech lead - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline, operations, or business administration Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Logistics & Customer Coordinator Location: Twyford, Hampshire Pay: 13.50 per hour Hours: Monday to Friday, 8:30am - 5:00pm We're seeking a Logistics & Customer Coordinator to join a growing and values-led business based in Twyford. This role is ideal for someone who thrives in a busy logistics environment, enjoys variety in their day, and takes pride in delivering excellent service to customers and colleagues alike. Purpose of the Role The Logistics & Customer Coordinator plays a key part in supporting daily operations, ensuring smooth delivery processes, accurate administration, and outstanding customer service. Working closely with the Customer Services Manager, you'll help maintain the business's strong reputation for quality and reliability while contributing positively to team morale and efficiency. What We're Looking For We're looking for someone with drive, motivation, and plenty of common sense , someone who enjoys problem-solving, takes initiative, and delivers first-class customer service . You'll be a good communicator who can think on your feet and work effectively in a fast-paced environment. Key Responsibilities Manage day-to-day logistics and customer service activities in line with company procedures. Deliver outstanding customer service at every stage of the process. Handle inbound calls and sales enquiries, process orders, and plan efficient delivery routes. Organise vehicle loading, maintain customer and order data using SAP, and assist with stock coordination. Liaise with the Sales, Accounts, and Operations teams to resolve queries promptly. Keep product knowledge up to date and inform customers of new products and developments. Support with basic bookkeeping tasks and assist with deliveries when required. Follow Health & Safety procedures, reporting any issues as needed. Collaborate with other departments and communicate clearly via phone, email, and meetings. Skills & Experience Experience in logistics, warehouse administration, or a similar role. Knowledge of logistics or transport management systems (SAP experience an advantage). Basic accounting knowledge and confidence with data entry. Excellent organisational and time-management skills. Strong communication and customer service skills. Personal Attributes Driven, reliable, and proactive, with strong problem-solving skills. A team player who values collaboration, continuous improvement, and great service. Committed to ethical working and upholding company values. Working Hours This is a full-time position , working Monday to Friday, 8:30am - 5:00pm , with the occasional bank holiday or weekend shift. Flexibility is required to cover an early shift (AM) when needed. This is a fantastic opportunity for someone ready to make a difference in a fast-moving logistics team and grow with a company that values its people, customers, and community. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 02, 2026
Full time
Logistics & Customer Coordinator Location: Twyford, Hampshire Pay: 13.50 per hour Hours: Monday to Friday, 8:30am - 5:00pm We're seeking a Logistics & Customer Coordinator to join a growing and values-led business based in Twyford. This role is ideal for someone who thrives in a busy logistics environment, enjoys variety in their day, and takes pride in delivering excellent service to customers and colleagues alike. Purpose of the Role The Logistics & Customer Coordinator plays a key part in supporting daily operations, ensuring smooth delivery processes, accurate administration, and outstanding customer service. Working closely with the Customer Services Manager, you'll help maintain the business's strong reputation for quality and reliability while contributing positively to team morale and efficiency. What We're Looking For We're looking for someone with drive, motivation, and plenty of common sense , someone who enjoys problem-solving, takes initiative, and delivers first-class customer service . You'll be a good communicator who can think on your feet and work effectively in a fast-paced environment. Key Responsibilities Manage day-to-day logistics and customer service activities in line with company procedures. Deliver outstanding customer service at every stage of the process. Handle inbound calls and sales enquiries, process orders, and plan efficient delivery routes. Organise vehicle loading, maintain customer and order data using SAP, and assist with stock coordination. Liaise with the Sales, Accounts, and Operations teams to resolve queries promptly. Keep product knowledge up to date and inform customers of new products and developments. Support with basic bookkeeping tasks and assist with deliveries when required. Follow Health & Safety procedures, reporting any issues as needed. Collaborate with other departments and communicate clearly via phone, email, and meetings. Skills & Experience Experience in logistics, warehouse administration, or a similar role. Knowledge of logistics or transport management systems (SAP experience an advantage). Basic accounting knowledge and confidence with data entry. Excellent organisational and time-management skills. Strong communication and customer service skills. Personal Attributes Driven, reliable, and proactive, with strong problem-solving skills. A team player who values collaboration, continuous improvement, and great service. Committed to ethical working and upholding company values. Working Hours This is a full-time position , working Monday to Friday, 8:30am - 5:00pm , with the occasional bank holiday or weekend shift. Flexibility is required to cover an early shift (AM) when needed. This is a fantastic opportunity for someone ready to make a difference in a fast-moving logistics team and grow with a company that values its people, customers, and community. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Customer Account Executive This is a hands-on, people-first role for someone who thrives on getting things right for their clients - from the moment an order is placed through to delivery and beyond. You will build genuine relationships, take pride in the detail, and be the kind of person your customers know they can rely on. If you come from a manufacturing or product-based background and customer service is at the core of everything you do, we would love to hear from you. The Role As a Customer Account Executive , you will take full ownership of a portfolio of clients, seeing each order through from placement to delivery and providing attentive aftercare every step of the way. You will be the person your clients turn to - trusted, responsive, and always one step ahead. Key Responsibilities - Customer Account Executive Serve as the primary point of contact for a portfolio of clients, building trusted, long-term relationships Process customer orders accurately and efficiently, keeping clients informed and updated throughout Manage the full order-to-delivery cycle, proactively resolving any issues before they reach the customer Provide outstanding after-sales support - handling queries, concerns, and follow-ups with care and professionalism Liaise closely with logistics, production, and operations teams to ensure client expectations are always met Handle customer feedback constructively, acting as the client's voice internally to drive service improvements Maintain accurate records within the CRM system, ensuring all account activity and correspondence is up to date Prepare quotes, reports, and client-facing documentation as required Support the wider team with account administration and any ad hoc tasks What We're Looking For The ideal Customer Account Executive will be someone for whom exceptional customer service is not just a skill - it's a core value. You will bring hands-on experience from a manufacturing or product-based environment, and a genuine passion for getting things right for the people you work with. Previous experience as an Account Manager, Customer Service, Logistics or Sales Support role within a manufacturing, production, or product distribution environment Confident managing the full lifecycle of a customer order - from processing through to delivery and aftercare Exceptional customer service skills: warm, professional, patient, and solutions-focused at all times A natural relationship-builder who takes genuine pride in being reliable and responsive for their clients Able to juggle multiple accounts and priorities simultaneously, staying calm and organised under pressure Hands-on and adaptable - happy to roll up your sleeves and get into the detail when needed Strong communicator, both written and verbal, with a high level of accuracy and attention to detail Proven experience in complaint resolution - able to handle difficult situations with empathy, professionalism, and a clear focus on finding the right outcome for the customer Hands-on experience working with sales order processing (SOP) systems, with the ability to pick up new platforms quickly Comfortable working with CRM systems, order management tools, and Microsoft Office What's On Offer This is a wonderful opportunity for an experienced customer service professional with strong account management skills. As a Customer Account Manager, you will join a business that genuinely values the relationships it builds - with its clients and its people. The package includes: Salary 34,000 +performance based bonus. Pension scheme A supportive, close-knit team environment A role where your contribution is visible and your clients genuinely value what you do Based in Witham, Essex - commutable from Chelmsford, Colchester, Braintree, and surrounding areas Sound like you? Apply today and take the next step in customer services as a Customer Account Executive .
Aug 02, 2026
Full time
Customer Account Executive This is a hands-on, people-first role for someone who thrives on getting things right for their clients - from the moment an order is placed through to delivery and beyond. You will build genuine relationships, take pride in the detail, and be the kind of person your customers know they can rely on. If you come from a manufacturing or product-based background and customer service is at the core of everything you do, we would love to hear from you. The Role As a Customer Account Executive , you will take full ownership of a portfolio of clients, seeing each order through from placement to delivery and providing attentive aftercare every step of the way. You will be the person your clients turn to - trusted, responsive, and always one step ahead. Key Responsibilities - Customer Account Executive Serve as the primary point of contact for a portfolio of clients, building trusted, long-term relationships Process customer orders accurately and efficiently, keeping clients informed and updated throughout Manage the full order-to-delivery cycle, proactively resolving any issues before they reach the customer Provide outstanding after-sales support - handling queries, concerns, and follow-ups with care and professionalism Liaise closely with logistics, production, and operations teams to ensure client expectations are always met Handle customer feedback constructively, acting as the client's voice internally to drive service improvements Maintain accurate records within the CRM system, ensuring all account activity and correspondence is up to date Prepare quotes, reports, and client-facing documentation as required Support the wider team with account administration and any ad hoc tasks What We're Looking For The ideal Customer Account Executive will be someone for whom exceptional customer service is not just a skill - it's a core value. You will bring hands-on experience from a manufacturing or product-based environment, and a genuine passion for getting things right for the people you work with. Previous experience as an Account Manager, Customer Service, Logistics or Sales Support role within a manufacturing, production, or product distribution environment Confident managing the full lifecycle of a customer order - from processing through to delivery and aftercare Exceptional customer service skills: warm, professional, patient, and solutions-focused at all times A natural relationship-builder who takes genuine pride in being reliable and responsive for their clients Able to juggle multiple accounts and priorities simultaneously, staying calm and organised under pressure Hands-on and adaptable - happy to roll up your sleeves and get into the detail when needed Strong communicator, both written and verbal, with a high level of accuracy and attention to detail Proven experience in complaint resolution - able to handle difficult situations with empathy, professionalism, and a clear focus on finding the right outcome for the customer Hands-on experience working with sales order processing (SOP) systems, with the ability to pick up new platforms quickly Comfortable working with CRM systems, order management tools, and Microsoft Office What's On Offer This is a wonderful opportunity for an experienced customer service professional with strong account management skills. As a Customer Account Manager, you will join a business that genuinely values the relationships it builds - with its clients and its people. The package includes: Salary 34,000 +performance based bonus. Pension scheme A supportive, close-knit team environment A role where your contribution is visible and your clients genuinely value what you do Based in Witham, Essex - commutable from Chelmsford, Colchester, Braintree, and surrounding areas Sound like you? Apply today and take the next step in customer services as a Customer Account Executive .
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Our Payments Digital & Design team shape and deliver complex product initiatives that require strategic thinking, strong execution, and cross-functional leadership. As a Product Manager within the Channels organization, you will be responsible for defining and executing the product strategy for digital channel capabilities, including online banking, reporting, APIs, host-to-host connectivity and related client-facing services. You will work closely with global product, technology, operations, legal, controls, and regional stakeholders to deliver market-specific solutions while maintaining alignment with J.P. Morgan's global platform strategy. As part of the Payments Digital & Design organization, you will play a key role in the expansion of our digital payments capabilities into new markets, with an initial focus on UAE. This role requires strong product ownership, stakeholder management, and the ability to operate across multiple workstreams in a highly regulated and complex environment. Job Responsibilities Partner with global and regional stakeholders to define product requirements, roadmaps, and market-specific solutions Own end-to-end product lifecycle activities including requirements definition, prioritization, implementation, launch, and post-launch optimization Translate local market, client, regulatory, and operational requirements into scalable product capabilities Manage and prioritize a product backlog that supports strategic objectives and delivery milestones Act as the voice of the customer, ensuring client needs are reflected in product decisions Track product performance, delivery progress, risks, dependencies, and key success metrics Support senior management communications and provide executive-level updates on progress, risks, and decisions Required Qualifications, Capabilities and Skills Significant experience in product management, payments, treasury services, transaction banking, or a related financial services domain Strong understanding of digital banking channels, including online banking, APIs, host-to-host connectivity, reporting, and payment initiation capabilities Proven ability to lead large-scale product initiatives involving multiple stakeholders and complex dependencies Experience managing product roadmaps, requirements, backlog prioritization, and delivery execution Preferred Qualifications, Capabilities and Skills Experience delivering payments or treasury products across multiple international markets Experience working within a highly matrixed global organization Proven ability to build consensus and drive decisions across cross-functional teams Experience using modern AI-enabled productivity tools such as GitHub Copilot and Claude Code ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Aug 02, 2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Our Payments Digital & Design team shape and deliver complex product initiatives that require strategic thinking, strong execution, and cross-functional leadership. As a Product Manager within the Channels organization, you will be responsible for defining and executing the product strategy for digital channel capabilities, including online banking, reporting, APIs, host-to-host connectivity and related client-facing services. You will work closely with global product, technology, operations, legal, controls, and regional stakeholders to deliver market-specific solutions while maintaining alignment with J.P. Morgan's global platform strategy. As part of the Payments Digital & Design organization, you will play a key role in the expansion of our digital payments capabilities into new markets, with an initial focus on UAE. This role requires strong product ownership, stakeholder management, and the ability to operate across multiple workstreams in a highly regulated and complex environment. Job Responsibilities Partner with global and regional stakeholders to define product requirements, roadmaps, and market-specific solutions Own end-to-end product lifecycle activities including requirements definition, prioritization, implementation, launch, and post-launch optimization Translate local market, client, regulatory, and operational requirements into scalable product capabilities Manage and prioritize a product backlog that supports strategic objectives and delivery milestones Act as the voice of the customer, ensuring client needs are reflected in product decisions Track product performance, delivery progress, risks, dependencies, and key success metrics Support senior management communications and provide executive-level updates on progress, risks, and decisions Required Qualifications, Capabilities and Skills Significant experience in product management, payments, treasury services, transaction banking, or a related financial services domain Strong understanding of digital banking channels, including online banking, APIs, host-to-host connectivity, reporting, and payment initiation capabilities Proven ability to lead large-scale product initiatives involving multiple stakeholders and complex dependencies Experience managing product roadmaps, requirements, backlog prioritization, and delivery execution Preferred Qualifications, Capabilities and Skills Experience delivering payments or treasury products across multiple international markets Experience working within a highly matrixed global organization Proven ability to build consensus and drive decisions across cross-functional teams Experience using modern AI-enabled productivity tools such as GitHub Copilot and Claude Code ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Are you currently selling technical or industrial products and looking for the opportunity to step into a true Business Development role? We're partnering with a growing UK manufacturer specialising in high-performance industrial packaging solutions to recruit an ambitious Junior Business Development Manager. This is an excellent opportunity for someone with experience in technical sales, internal sales or sales engineering who's ready to take the next step in their career. You'll receive structured training, work alongside experienced commercial professionals and develop into a fully-fledged Business Development Manager responsible for managing key customer relationships across the UK. Rather than simply processing enquiries, you'll become a trusted technical sales professional, helping customers solve complex packaging and product protection challenges. The Opportunity This role combines technical understanding with commercial sales. You'll learn how to identify opportunities, qualify customer requirements and develop bespoke solutions for manufacturers operating across a wide range of industries. Initially, you'll spend time learning the products, manufacturing processes and customer applications while supporting experienced Business Development Managers. As your knowledge and confidence grow, you'll begin managing your own accounts, identifying new opportunities and eventually taking ownership of your own territory. For someone with the right attitude and ambition, the progression into an external Business Development Manager role is clearly mapped out. What You'll Be Doing Develop technical knowledge across a specialist range of industrial packaging solutions. Build relationships with manufacturers, engineers, procurement teams and commercial decision makers. Identify opportunities to grow existing accounts while supporting new business development. Prepare quotations, commercial proposals and technical recommendations. Work closely with production, operations and customer service to deliver outstanding customer solutions. Support experienced Business Development Managers on customer projects and account development. Maintain CRM records and manage your pipeline effectively. Travel to customer sites as your responsibilities develop. About You This role would suit someone who enjoys technical selling and wants to develop into a Business Development Manager. You may currently be working as a: Sales Engineer Internal Sales Engineer Technical Sales Executive Internal Account Manager Area Sales Executive Applications Engineer with commercial responsibilities Industrial Product Sales Executive You'll ideally have: Experience selling technical, engineering or industrial products. Strong commercial awareness and excellent communication skills. Confidence building relationships with engineers, buyers and senior stakeholders. A genuine interest in manufacturing and technical products. The ambition to develop into an external Business Development Manager. A proactive attitude and willingness to learn. What's On Offer? You'll receive a salary of up to 35,000, depending on experience, alongside an uncapped bonus scheme and a clearly defined progression pathway into a Business Development Manager role. The business also offers comprehensive product and commercial training, exposure to every area of the organisation, early finishes every Friday, additional annual leave with service, private healthcare options, a Cycle to Work scheme, regular company events and opportunities for both UK and international travel. Why Apply? This isn't a high-volume telesales role. It's an opportunity to build a long-term career within technical B2B sales, learning from experienced professionals while developing the commercial and technical expertise needed to become a successful Business Development Manager. If you're looking for a business that invests in its people, promotes from within and offers genuine long-term career progression, we'd love to hear from you. For a confidential discussion or to apply, contact David or Adam at Greys Specialist Recruitment today.
Aug 02, 2026
Full time
Are you currently selling technical or industrial products and looking for the opportunity to step into a true Business Development role? We're partnering with a growing UK manufacturer specialising in high-performance industrial packaging solutions to recruit an ambitious Junior Business Development Manager. This is an excellent opportunity for someone with experience in technical sales, internal sales or sales engineering who's ready to take the next step in their career. You'll receive structured training, work alongside experienced commercial professionals and develop into a fully-fledged Business Development Manager responsible for managing key customer relationships across the UK. Rather than simply processing enquiries, you'll become a trusted technical sales professional, helping customers solve complex packaging and product protection challenges. The Opportunity This role combines technical understanding with commercial sales. You'll learn how to identify opportunities, qualify customer requirements and develop bespoke solutions for manufacturers operating across a wide range of industries. Initially, you'll spend time learning the products, manufacturing processes and customer applications while supporting experienced Business Development Managers. As your knowledge and confidence grow, you'll begin managing your own accounts, identifying new opportunities and eventually taking ownership of your own territory. For someone with the right attitude and ambition, the progression into an external Business Development Manager role is clearly mapped out. What You'll Be Doing Develop technical knowledge across a specialist range of industrial packaging solutions. Build relationships with manufacturers, engineers, procurement teams and commercial decision makers. Identify opportunities to grow existing accounts while supporting new business development. Prepare quotations, commercial proposals and technical recommendations. Work closely with production, operations and customer service to deliver outstanding customer solutions. Support experienced Business Development Managers on customer projects and account development. Maintain CRM records and manage your pipeline effectively. Travel to customer sites as your responsibilities develop. About You This role would suit someone who enjoys technical selling and wants to develop into a Business Development Manager. You may currently be working as a: Sales Engineer Internal Sales Engineer Technical Sales Executive Internal Account Manager Area Sales Executive Applications Engineer with commercial responsibilities Industrial Product Sales Executive You'll ideally have: Experience selling technical, engineering or industrial products. Strong commercial awareness and excellent communication skills. Confidence building relationships with engineers, buyers and senior stakeholders. A genuine interest in manufacturing and technical products. The ambition to develop into an external Business Development Manager. A proactive attitude and willingness to learn. What's On Offer? You'll receive a salary of up to 35,000, depending on experience, alongside an uncapped bonus scheme and a clearly defined progression pathway into a Business Development Manager role. The business also offers comprehensive product and commercial training, exposure to every area of the organisation, early finishes every Friday, additional annual leave with service, private healthcare options, a Cycle to Work scheme, regular company events and opportunities for both UK and international travel. Why Apply? This isn't a high-volume telesales role. It's an opportunity to build a long-term career within technical B2B sales, learning from experienced professionals while developing the commercial and technical expertise needed to become a successful Business Development Manager. If you're looking for a business that invests in its people, promotes from within and offers genuine long-term career progression, we'd love to hear from you. For a confidential discussion or to apply, contact David or Adam at Greys Specialist Recruitment today.
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Aug 02, 2026
Full time
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Premier Work Support is delighted to be recruiting on behalf of one of our longstanding clients for a Temporary Office Coordinator to join their friendly and supportive team based in Horsham. This is an excellent opportunity for an organised and proactive individual who enjoys a varied role. Working closely with the General Manager, you will play a key part in supporting the day-to-day running of the office, ensuring administrative processes are completed accurately and operations run efficiently. Key Responsibilities Processing sales orders accurately and efficiently. Managing and updating pricing books. Handling short-term hire enquiries and bookings. Assisting with stock administration. Liaising with drivers regarding operational queries and daily updates. Answering incoming telephone calls and directing enquiries appropriately. Greeting customers and visitors in a professional and welcoming manner. Supporting bank holiday planning and staff holiday coordination. Providing administrative support to the General Manager, including rota management. Completing labelling and assisting with operational or production tasks during quieter periods when required. Carrying out general administrative duties to support the wider business. Full training will be provided. About You Highly organised with excellent attention to detail. A confident communicator with a professional and friendly manner. Comfortable speaking with customers and colleagues both over the phone and face-to-face. Able to work independently and learn new processes quickly. Reliable, proactive and willing to support wherever required. Calm under pressure with good organisational and time management skills. Comfortable carrying out routine administrative tasks accurately and consistently. A positive team player with a flexible approach to work. Previous office administration experience is preferred, although candidates with strong organisational skills and the right attitude will also be considered. Essential Requirements Good numeracy skills. Confident using Microsoft Office, including Word, Excel and Outlook. Excellent spoken and written English. Strong organisational skills with the ability to prioritise a varied workload. Hours Monday to Friday: 8:00am - 5:00pm Friday: Early finish, dependent on business requirements. Pay: £13.95 per hour Apply Today If you're looking for a varied office-based role where no two days are the same and your organisational skills can make a real difference, we would love to hear from you. Apply today to join a well-established business offering a supportive working environment and the opportunity to develop your skills.
Aug 02, 2026
Seasonal
Premier Work Support is delighted to be recruiting on behalf of one of our longstanding clients for a Temporary Office Coordinator to join their friendly and supportive team based in Horsham. This is an excellent opportunity for an organised and proactive individual who enjoys a varied role. Working closely with the General Manager, you will play a key part in supporting the day-to-day running of the office, ensuring administrative processes are completed accurately and operations run efficiently. Key Responsibilities Processing sales orders accurately and efficiently. Managing and updating pricing books. Handling short-term hire enquiries and bookings. Assisting with stock administration. Liaising with drivers regarding operational queries and daily updates. Answering incoming telephone calls and directing enquiries appropriately. Greeting customers and visitors in a professional and welcoming manner. Supporting bank holiday planning and staff holiday coordination. Providing administrative support to the General Manager, including rota management. Completing labelling and assisting with operational or production tasks during quieter periods when required. Carrying out general administrative duties to support the wider business. Full training will be provided. About You Highly organised with excellent attention to detail. A confident communicator with a professional and friendly manner. Comfortable speaking with customers and colleagues both over the phone and face-to-face. Able to work independently and learn new processes quickly. Reliable, proactive and willing to support wherever required. Calm under pressure with good organisational and time management skills. Comfortable carrying out routine administrative tasks accurately and consistently. A positive team player with a flexible approach to work. Previous office administration experience is preferred, although candidates with strong organisational skills and the right attitude will also be considered. Essential Requirements Good numeracy skills. Confident using Microsoft Office, including Word, Excel and Outlook. Excellent spoken and written English. Strong organisational skills with the ability to prioritise a varied workload. Hours Monday to Friday: 8:00am - 5:00pm Friday: Early finish, dependent on business requirements. Pay: £13.95 per hour Apply Today If you're looking for a varied office-based role where no two days are the same and your organisational skills can make a real difference, we would love to hear from you. Apply today to join a well-established business offering a supportive working environment and the opportunity to develop your skills.
hackajob is collaborating with Accenture to connect them with exceptional professionals for this role. Network Ops Engineer Location: Portsmouth (On Site) Competitive Salary & Package (Dependent on Experience) Career Level: Specialist / Associate Manager Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. This role requires British national only. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. The Network Operations Engineers is accountable for the successful operations and support of the Client Network and underlying infrastructure. The selected individual will be part of a national team providing national and international support to the Accenture Aero & Defence Space client. The Network Engineer's role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA's. Key Responsibilities: o Plan and execute in depth technical activity. o Influencing the direction of activities/plans and providing technical insight and guidance to others. o Investigate and help resolve issues on customer's network and IT environment and using agreed troubleshooting methodologies. o Manage network support cases to enable fast resolution that exceeds our customers' expectations. o Ensuring accurate recording of all cases using the Company's ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best practice. o Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre. o Supporting wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings. o Participation in the on-call and shift rota, this is an onsite delivery-based role. Job Qualifications Skills & Experience: o Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. o Experience within information security/technology focused on networking. o Cisco switching & wireless, Cisco Security including ASA firewalls and ISE. o Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas. o Proven experience in incident management, service request management and problem solving. o Experience of using ticketing systems and use of monitoring and management tools. o Ability to communicate effectively and build relationships to understand client requirements. o Ability to deliver against deadlines and agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: o ITIL qualification desirable. o Full clean driving license is preferable. o Palo Alto experience o Checkpoint experience o Firewall Orchestration
Aug 02, 2026
Full time
hackajob is collaborating with Accenture to connect them with exceptional professionals for this role. Network Ops Engineer Location: Portsmouth (On Site) Competitive Salary & Package (Dependent on Experience) Career Level: Specialist / Associate Manager Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. This role requires British national only. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. The Network Operations Engineers is accountable for the successful operations and support of the Client Network and underlying infrastructure. The selected individual will be part of a national team providing national and international support to the Accenture Aero & Defence Space client. The Network Engineer's role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA's. Key Responsibilities: o Plan and execute in depth technical activity. o Influencing the direction of activities/plans and providing technical insight and guidance to others. o Investigate and help resolve issues on customer's network and IT environment and using agreed troubleshooting methodologies. o Manage network support cases to enable fast resolution that exceeds our customers' expectations. o Ensuring accurate recording of all cases using the Company's ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best practice. o Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre. o Supporting wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings. o Participation in the on-call and shift rota, this is an onsite delivery-based role. Job Qualifications Skills & Experience: o Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. o Experience within information security/technology focused on networking. o Cisco switching & wireless, Cisco Security including ASA firewalls and ISE. o Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas. o Proven experience in incident management, service request management and problem solving. o Experience of using ticketing systems and use of monitoring and management tools. o Ability to communicate effectively and build relationships to understand client requirements. o Ability to deliver against deadlines and agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: o ITIL qualification desirable. o Full clean driving license is preferable. o Palo Alto experience o Checkpoint experience o Firewall Orchestration
Winning business isn't just about making sales. It's about building trust, spotting opportunities before anyone else and becoming the first person customers think of when the next project lands. If you enjoy opening doors, developing lasting commercial relationships and growing a territory with real autonomy, this Business Development Manager opportunity gives you the platform to make a genuine impact across Scotland. What's in it for you Basic salary of £45,000-£55,000 depending on experience. Realistic £80,000 OTE with an uncapped bonus structure. Company car, profit related pay and pension scheme. Laptop, mobile phone and ongoing professional development. Freedom to manage your own territory, customer base and diary. Genuine career progression within a growing national business. Your responsibilities as Business Development Manager Develop new business opportunities across Scotland while strengthening existing customer relationships. Build long-term partnerships with contractors, procurement teams, commercial managers and other key decision-makers. Manage opportunities from initial enquiry through to successful contract award. Work closely with Estimating and Operations teams to develop competitive commercial proposals. Attend customer meetings, site visits, networking events and industry exhibitions throughout your territory. Maintain an accurate sales pipeline, CRM records and market intelligence to support future growth. What we're looking for in a Business Development Manager Proven success developing new business within a B2B sales environment. Strong relationship management, presentation and commercial negotiation skills. Experience engaging with senior stakeholders and procurement teams. Knowledge of sectors such as construction, utilities, rail, highways, environmental services, vegetation management, forestry, landscaping, arboriculture or grounds maintenance would be advantageous. Full UK Driving Licence. Knowledge of public sector procurement and tendering processes would also be beneficial. If you're ready to take ownership of a thriving territory and be rewarded for the business you create, apply today for this Business Development Manager opportunity.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Aug 02, 2026
Full time
Winning business isn't just about making sales. It's about building trust, spotting opportunities before anyone else and becoming the first person customers think of when the next project lands. If you enjoy opening doors, developing lasting commercial relationships and growing a territory with real autonomy, this Business Development Manager opportunity gives you the platform to make a genuine impact across Scotland. What's in it for you Basic salary of £45,000-£55,000 depending on experience. Realistic £80,000 OTE with an uncapped bonus structure. Company car, profit related pay and pension scheme. Laptop, mobile phone and ongoing professional development. Freedom to manage your own territory, customer base and diary. Genuine career progression within a growing national business. Your responsibilities as Business Development Manager Develop new business opportunities across Scotland while strengthening existing customer relationships. Build long-term partnerships with contractors, procurement teams, commercial managers and other key decision-makers. Manage opportunities from initial enquiry through to successful contract award. Work closely with Estimating and Operations teams to develop competitive commercial proposals. Attend customer meetings, site visits, networking events and industry exhibitions throughout your territory. Maintain an accurate sales pipeline, CRM records and market intelligence to support future growth. What we're looking for in a Business Development Manager Proven success developing new business within a B2B sales environment. Strong relationship management, presentation and commercial negotiation skills. Experience engaging with senior stakeholders and procurement teams. Knowledge of sectors such as construction, utilities, rail, highways, environmental services, vegetation management, forestry, landscaping, arboriculture or grounds maintenance would be advantageous. Full UK Driving Licence. Knowledge of public sector procurement and tendering processes would also be beneficial. If you're ready to take ownership of a thriving territory and be rewarded for the business you create, apply today for this Business Development Manager opportunity.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Macildowie Recruitment and Retention
Leicester, Leicestershire
THE OPPORTUNITY: Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. This is a full time permanent position which is fully office based. THE ROLE & YOUR RESPONSIBILITIES: Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required. Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters. Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day. Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures. When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures. Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. Prompt and accurate filing of the office's paperwork. Carrying out mail room duties as needed. Any other duties determined from time to time by the Operations Manager. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.
Aug 02, 2026
Full time
THE OPPORTUNITY: Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. This is a full time permanent position which is fully office based. THE ROLE & YOUR RESPONSIBILITIES: Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required. Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters. Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day. Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures. When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures. Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. Prompt and accurate filing of the office's paperwork. Carrying out mail room duties as needed. Any other duties determined from time to time by the Operations Manager. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Aug 02, 2026
Full time
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Ready to take ownership of the numbers behind a growing manufacturing operation? This Cost Accountant role offers the opportunity to become a key part of the finance team, providing the insight and challenge needed to drive better commercial and operational decisions.You'll play a pivotal role in understanding product costs, analysing manufacturing variances, supporting stock and WIP valuation, and uncovering opportunities to improve profitability. Working closely with operational leaders across the business, you'll go beyond reporting the numbers by investigating what is driving performance and helping shape future decisions.With hybrid working (3/2 split), a flexible working pattern with early starts and finishes, and a strong benefits package, this is a role for someone who wants to be close to the operation, influence change and make a tangible impact rather than simply produce reports. Reporting to the Group Finance Manager, you will be responsible for: Own and maintain the manufacturing cost accounting process, providing accurate insight into production costs, margins and operational performance Manage standard costing processes, including setting, reviewing and updating product costs to ensure they accurately reflect material, labour and overhead assumptions Perform detailed variance analysis across manufacturing operations, investigating price, usage, labour and efficiency variances to identify root causes and improvement opportunities Analyse stock and work-in-progress (WIP) valuations, ensuring inventory is accurately reflected within the financial statements and highlighting risks or anomalies to the wider business Provide product and customer profitability analysis, supporting decision-making around pricing, margin improvement and commercial performance Interrogate ERP systems and operational data to identify trends, discrepancies and opportunities to improve financial and operational performance Work closely with manufacturing, supply chain and operational teams to understand cost drivers and translate financial data into meaningful business insight What you will need: Qualified accountant (ACA, ACCA, CIMA) or finalist, with experience in a similar role (Cost Accountant, Manufacturing Management Accountant, Finance Analyst, Finance Business Partner, Commercial Accountant) within manufacturing set ups Strong business partnering skills and a proactive, solutions-focused approach Advanced Excel skills, with experience in Power BI (ideal) Adaptability, drive, and a genuine appetite for change and improvement Experience working with multiple systems and large data sets What you will get: 29 days holiday - option to buy up to 1 week of holiday annually Healthcare and cash plan Company Bonus Death in service benefit (4x salary) 5% employer pension contribution (salary sacrifice) Enhanced maternity and paternity pay EV car scheme, cycle to work, and home & tech salary sacrifice options Hybrid and flexible working hours Onsite parking If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.
Aug 02, 2026
Full time
Ready to take ownership of the numbers behind a growing manufacturing operation? This Cost Accountant role offers the opportunity to become a key part of the finance team, providing the insight and challenge needed to drive better commercial and operational decisions.You'll play a pivotal role in understanding product costs, analysing manufacturing variances, supporting stock and WIP valuation, and uncovering opportunities to improve profitability. Working closely with operational leaders across the business, you'll go beyond reporting the numbers by investigating what is driving performance and helping shape future decisions.With hybrid working (3/2 split), a flexible working pattern with early starts and finishes, and a strong benefits package, this is a role for someone who wants to be close to the operation, influence change and make a tangible impact rather than simply produce reports. Reporting to the Group Finance Manager, you will be responsible for: Own and maintain the manufacturing cost accounting process, providing accurate insight into production costs, margins and operational performance Manage standard costing processes, including setting, reviewing and updating product costs to ensure they accurately reflect material, labour and overhead assumptions Perform detailed variance analysis across manufacturing operations, investigating price, usage, labour and efficiency variances to identify root causes and improvement opportunities Analyse stock and work-in-progress (WIP) valuations, ensuring inventory is accurately reflected within the financial statements and highlighting risks or anomalies to the wider business Provide product and customer profitability analysis, supporting decision-making around pricing, margin improvement and commercial performance Interrogate ERP systems and operational data to identify trends, discrepancies and opportunities to improve financial and operational performance Work closely with manufacturing, supply chain and operational teams to understand cost drivers and translate financial data into meaningful business insight What you will need: Qualified accountant (ACA, ACCA, CIMA) or finalist, with experience in a similar role (Cost Accountant, Manufacturing Management Accountant, Finance Analyst, Finance Business Partner, Commercial Accountant) within manufacturing set ups Strong business partnering skills and a proactive, solutions-focused approach Advanced Excel skills, with experience in Power BI (ideal) Adaptability, drive, and a genuine appetite for change and improvement Experience working with multiple systems and large data sets What you will get: 29 days holiday - option to buy up to 1 week of holiday annually Healthcare and cash plan Company Bonus Death in service benefit (4x salary) 5% employer pension contribution (salary sacrifice) Enhanced maternity and paternity pay EV car scheme, cycle to work, and home & tech salary sacrifice options Hybrid and flexible working hours Onsite parking If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.
