BMC Recruitment Group are currently recruiting for a Project Support Administrator for their client in Doncaster, South Yorkshire. This is a new role, to join a growing electrical engineering company. This role is key to ensuring the smooth delivery of projects by providing administrative support to Project Managers, engineers, and customers. You'll have previous administration experience, ideally within engineering, construction or a project-based environment. Working at a fast pace being able to multi- task comes naturally to you because you are highly organised and have excellent communication skills. You are happy working in the office Monday to Friday, liaising with internal and external colleagues across the wider group. Key Responsibilities/requirements: Supporting project planning, scheduling, and documentation. Maintaining project records, reports, and databases. Coordinating meetings where needed. Liaising with clients, suppliers, and internal teams. Assisting with procurement, quotations, and project tracking. Ensuring documentation is accurate and up to date. Strong attention to detail and ability to manage multiple tasks. Proficiency in Microsoft Office, particularly Excel and Outlook. A proactive and positive approach to work. If you would like to apply for this role - email me or apply online today!
Aug 02, 2026
Full time
BMC Recruitment Group are currently recruiting for a Project Support Administrator for their client in Doncaster, South Yorkshire. This is a new role, to join a growing electrical engineering company. This role is key to ensuring the smooth delivery of projects by providing administrative support to Project Managers, engineers, and customers. You'll have previous administration experience, ideally within engineering, construction or a project-based environment. Working at a fast pace being able to multi- task comes naturally to you because you are highly organised and have excellent communication skills. You are happy working in the office Monday to Friday, liaising with internal and external colleagues across the wider group. Key Responsibilities/requirements: Supporting project planning, scheduling, and documentation. Maintaining project records, reports, and databases. Coordinating meetings where needed. Liaising with clients, suppliers, and internal teams. Assisting with procurement, quotations, and project tracking. Ensuring documentation is accurate and up to date. Strong attention to detail and ability to manage multiple tasks. Proficiency in Microsoft Office, particularly Excel and Outlook. A proactive and positive approach to work. If you would like to apply for this role - email me or apply online today!
Project & Communications Coordinator Day Rate: Circa 200- 300 per day Duration: 6 months, likely extension Location: London - 3 days onsite per week We are recruiting on behalf of one of our clients for an experienced Project & Communications Coordinator to join their team on an initial 6-month contract, with strong potential for extension. The Role Our client is looking for a coordinator who can bridge project support and communications delivery, helping drive supplier-facing programs and broader team initiatives. This is a hands-on role suited to someone who thrives on organisation, stakeholder management, and producing polished, professional content. Key Responsibilities Develop and manage regular communications for internal and external audiences - gathering input, drafting content, coordinating reviews, securing approvals, and managing distribution Coordinate with other programs and teams to align communications timing and messaging Support a supplier-facing training program, including enrolment, completion tracking, administration, and reporting Build presentations from established templates - gathering input from subject matter experts, drafting content, coordinating reviews, and finalising decks Provide project coordination support, including organising meetings, maintaining project plans and action logs, taking meeting notes, and following up on actions What We're Looking For Proven experience in project coordination, project management support, or communications Strong organisational skills, with the ability to manage multiple priorities and stakeholders Excellent written and verbal communication skills, with strong attention to detail High proficiency in Microsoft PowerPoint, Word, and Excel Background in project management, communications, program coordination, or a related field This is an urgent opportunity where the hiring manager is looking to interview asap, if interested then apply with a copy of your CV or send your CV to khushboo .co .uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Aug 02, 2026
Contractor
Project & Communications Coordinator Day Rate: Circa 200- 300 per day Duration: 6 months, likely extension Location: London - 3 days onsite per week We are recruiting on behalf of one of our clients for an experienced Project & Communications Coordinator to join their team on an initial 6-month contract, with strong potential for extension. The Role Our client is looking for a coordinator who can bridge project support and communications delivery, helping drive supplier-facing programs and broader team initiatives. This is a hands-on role suited to someone who thrives on organisation, stakeholder management, and producing polished, professional content. Key Responsibilities Develop and manage regular communications for internal and external audiences - gathering input, drafting content, coordinating reviews, securing approvals, and managing distribution Coordinate with other programs and teams to align communications timing and messaging Support a supplier-facing training program, including enrolment, completion tracking, administration, and reporting Build presentations from established templates - gathering input from subject matter experts, drafting content, coordinating reviews, and finalising decks Provide project coordination support, including organising meetings, maintaining project plans and action logs, taking meeting notes, and following up on actions What We're Looking For Proven experience in project coordination, project management support, or communications Strong organisational skills, with the ability to manage multiple priorities and stakeholders Excellent written and verbal communication skills, with strong attention to detail High proficiency in Microsoft PowerPoint, Word, and Excel Background in project management, communications, program coordination, or a related field This is an urgent opportunity where the hiring manager is looking to interview asap, if interested then apply with a copy of your CV or send your CV to khushboo .co .uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
MK Search are partnered with a leading international main contractor who have secured the enabling works and early civil engineering package on one of the UK's most significant data centre developments. This is an opportunity to join the project from the very beginning, leading the mobilisation and delivery of the enabling works package before the site transitions into the main construction phase. Reporting to the CSA Regional Director, you will have overall responsibility for the successful delivery of the enabling works package, leading site teams, engineers and specialist subcontractors while working closely with the client and wider project team. Key responsibilities include: Leading the enabling works and early civils package from mobilisation through to completion. Managing programme, budget, quality and health & safety performance. Overseeing earthworks, drainage, roads, utilities and associated infrastructure works. Managing subcontractors and coordinating multiple workstreams across a live programme. Building strong relationships with the client, consultants and supply chain. Driving project performance and ensuring successful handover into the main construction phase. We're interested in speaking with experienced Senior Project Managers or Project Leads who have delivered complex civil engineering or infrastructure projects for leading contractors. Experience within sectors such as data centres, major infrastructure, energy, highways, rail, industrial or large-scale commercial developments would be highly advantageous. Why Apply? Join a landmark data centre development from day one. Lead one of the most critical phases of a major project. Long-term programme of works with excellent career progression. Excellent salary, benefits and genuine opportunities to progress within a growing international contractor. For a confidential discussion, please apply today or contact MK Search directly.
Aug 02, 2026
Full time
MK Search are partnered with a leading international main contractor who have secured the enabling works and early civil engineering package on one of the UK's most significant data centre developments. This is an opportunity to join the project from the very beginning, leading the mobilisation and delivery of the enabling works package before the site transitions into the main construction phase. Reporting to the CSA Regional Director, you will have overall responsibility for the successful delivery of the enabling works package, leading site teams, engineers and specialist subcontractors while working closely with the client and wider project team. Key responsibilities include: Leading the enabling works and early civils package from mobilisation through to completion. Managing programme, budget, quality and health & safety performance. Overseeing earthworks, drainage, roads, utilities and associated infrastructure works. Managing subcontractors and coordinating multiple workstreams across a live programme. Building strong relationships with the client, consultants and supply chain. Driving project performance and ensuring successful handover into the main construction phase. We're interested in speaking with experienced Senior Project Managers or Project Leads who have delivered complex civil engineering or infrastructure projects for leading contractors. Experience within sectors such as data centres, major infrastructure, energy, highways, rail, industrial or large-scale commercial developments would be highly advantageous. Why Apply? Join a landmark data centre development from day one. Lead one of the most critical phases of a major project. Long-term programme of works with excellent career progression. Excellent salary, benefits and genuine opportunities to progress within a growing international contractor. For a confidential discussion, please apply today or contact MK Search directly.
Ernest Gordon Recruitment Limited
Hereford, Herefordshire
Maintenance Manager (Industrial) £50,000 - £60,000 + Overtime OTE 70k + Company Bonus + Days Based Hereford Are you a Maintenance Manager from an industrial, manufacturing or similar background, looking for a diverse role offering plenty of responsibility, overseeing nearly 30 Engineers within a large industrial site? On offer is an excellent opportunity to join a £100 million turnover company, where you can have your say in handling a range of large-scale engineering projects. In this role you will be split between day-to-day management of the engineers and handling engineering issues (80%) whilst getting stuck in on the tools when needed (20%). Your main tasks will be leading the team and resolving problems, ensuring production runs smoothly. Founded nearly 70 years ago, this materials processing company are the largest in the UK within their sector, boasting a turnover of £120 million. With a recent investment of £40 million into new machinery, they aim to continue growing on their 40-acre site for years to come. This role would suit someone who has experience supervising or leading a team within engineering, looking for an exciting new challenge within a large industrial site where they can truly make their mark. The Role: Handling maintenance scheduling and team issues Supervising a team of 20+ engineers Primarily hands-off (80%) with some hands-on work (20%) Monday to Thursday 7:30am - 5:30pm, finish at 4:30pm on Friday Overtime paid at 1.5x, Sunday 2x The Person: Maintenance Manager or similar Industrial, Manufacturing, Forces, Plant or similar background Reference number: BBBH26244b Engineer, Manufacturing, Production, Electrical, Mechanical, Manager, Supervisor, Lead, Industrial, Engineering, Forces, Army, Plant, Industrial, PLC, Hereford, Abergavenny, Ross-on-Wye If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 02, 2026
Full time
Maintenance Manager (Industrial) £50,000 - £60,000 + Overtime OTE 70k + Company Bonus + Days Based Hereford Are you a Maintenance Manager from an industrial, manufacturing or similar background, looking for a diverse role offering plenty of responsibility, overseeing nearly 30 Engineers within a large industrial site? On offer is an excellent opportunity to join a £100 million turnover company, where you can have your say in handling a range of large-scale engineering projects. In this role you will be split between day-to-day management of the engineers and handling engineering issues (80%) whilst getting stuck in on the tools when needed (20%). Your main tasks will be leading the team and resolving problems, ensuring production runs smoothly. Founded nearly 70 years ago, this materials processing company are the largest in the UK within their sector, boasting a turnover of £120 million. With a recent investment of £40 million into new machinery, they aim to continue growing on their 40-acre site for years to come. This role would suit someone who has experience supervising or leading a team within engineering, looking for an exciting new challenge within a large industrial site where they can truly make their mark. The Role: Handling maintenance scheduling and team issues Supervising a team of 20+ engineers Primarily hands-off (80%) with some hands-on work (20%) Monday to Thursday 7:30am - 5:30pm, finish at 4:30pm on Friday Overtime paid at 1.5x, Sunday 2x The Person: Maintenance Manager or similar Industrial, Manufacturing, Forces, Plant or similar background Reference number: BBBH26244b Engineer, Manufacturing, Production, Electrical, Mechanical, Manager, Supervisor, Lead, Industrial, Engineering, Forces, Army, Plant, Industrial, PLC, Hereford, Abergavenny, Ross-on-Wye If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
At Bensons for Beds we believe everyone deserves the best night's sleep. As part of our Commercial team, you'll play a key role in delivering effective and efficient customer-focused store environments by planning store layouts, developing our space planning principles and supporting our property and store teams with delivery of amazing store environments in a timely and effective manner. Your Purpose You will develop and maintain store plans and layouts, support store openings, refits and relocations, and work with colleagues across Commercial, Retail Operations, Visual Merchandising and Supply Chain to optimise space utilisation and create consistent, on-brand customer experiences. What You'll Be Doing Key Responsibilities Commercial Ranging & Space Optimization Analyze store-level and product performance to create precise product range plans and establish store grading. Tailor product ranges to ensure showrooms deliver a balanced, commercial choice for customers that reflects ongoing sales trends. Track and report on Sales per Square Foot and Profit per Square Foot at both the category and individual product level. Identify underperforming display spaces or ranges and propose layout or product swaps to drive conversion. Review heat-mapping data to identify cold spots on the showroom floor and optimize the customer journey. Project Delivery & Store Execution Support store refits, relocations, and new openings by preparing detailed store product range plans and ordering required stock. Carry out regular store surveys to assess space utilization and ensure compliance with company display standards. Maintain the asset register for in-store product merchandising and support the clearance ordering and allocation process. Cross-Functional Collaboration Partner with the Commercial Team to understand upcoming ranges and advise on physical store capacity constraints before orders are finalized. Work closely with Retail Area Managers and Store Managers to gather qualitative feedback on product ranging and local market nuances. Coordinate with Marketing and Visual Merchandising (VM) to ensure point-of-sale (POS) materials align seamlessly with the macro space plan. Collaborate with VM and Buying to ensure product pairings (e.g., Mattress and Bed Base), adjacencies, and planograms are reflected in store layouts to maximize sales and customer flow. Reporting, Strategy & Leadership Prepare clear reports to communicate proposals and changes to stakeholders, including accurate cost and timeline estimates. Contribute to continuous improvement projects aimed at standardizing planning processes and improving overall departmental efficiency. Create and manage a bi-annual space planning process to ensure optimisation of our opportunity with store space Manage and develop the branch merchandiser, fostering a high-performing and commercially focused team environment. What You Bring to the Sleepover Essential Skills & Experience: Relevant Experience: Previous experience in space planning, branch merchandising, or macro space allocation, ideally within large-format retail (such as furniture, homewares, or DIY). Commercial Acumen: A deep understanding of retail metrics, particularly yield, space elasticity, and conversion rates. Analytical Skills: Strong Excel and analytical capabilities for in-depth commercial data analysis. Spatial Awareness: A keen eye for 3D environments and a solid understanding of how customers physically interact with large products on the shop floor. Organization: Strong attention to detail paired with an organized, methodical approach to documentation and record-keeping. Communication: Effective communication skills with the proven ability to present proposals to non-technical colleagues and manage stakeholder relationships smoothly. Project Management: The ability to work agilely across multiple projects, prioritize a demanding workload, and consistently meet deadlines. Here's What You Get: Employee discount scheme for Bensons products (up to 50% off) Competitive pension scheme - provided by Legal & General Life Assurance and Income Protection Medicash - cashback options for health and wellbeing services Access to Retail Trust services for support and guidance Annual leave buy & sell scheme and enhanced family leave Learning and development programmes and clear progression pathways Hybrid working to support work-life balance ( qualifying periods and terms apply) Ready to shape our stores and create great customer spaces? Apply today to join a team where your planning helps deliver the best night's sleep-every night.
Aug 02, 2026
Full time
At Bensons for Beds we believe everyone deserves the best night's sleep. As part of our Commercial team, you'll play a key role in delivering effective and efficient customer-focused store environments by planning store layouts, developing our space planning principles and supporting our property and store teams with delivery of amazing store environments in a timely and effective manner. Your Purpose You will develop and maintain store plans and layouts, support store openings, refits and relocations, and work with colleagues across Commercial, Retail Operations, Visual Merchandising and Supply Chain to optimise space utilisation and create consistent, on-brand customer experiences. What You'll Be Doing Key Responsibilities Commercial Ranging & Space Optimization Analyze store-level and product performance to create precise product range plans and establish store grading. Tailor product ranges to ensure showrooms deliver a balanced, commercial choice for customers that reflects ongoing sales trends. Track and report on Sales per Square Foot and Profit per Square Foot at both the category and individual product level. Identify underperforming display spaces or ranges and propose layout or product swaps to drive conversion. Review heat-mapping data to identify cold spots on the showroom floor and optimize the customer journey. Project Delivery & Store Execution Support store refits, relocations, and new openings by preparing detailed store product range plans and ordering required stock. Carry out regular store surveys to assess space utilization and ensure compliance with company display standards. Maintain the asset register for in-store product merchandising and support the clearance ordering and allocation process. Cross-Functional Collaboration Partner with the Commercial Team to understand upcoming ranges and advise on physical store capacity constraints before orders are finalized. Work closely with Retail Area Managers and Store Managers to gather qualitative feedback on product ranging and local market nuances. Coordinate with Marketing and Visual Merchandising (VM) to ensure point-of-sale (POS) materials align seamlessly with the macro space plan. Collaborate with VM and Buying to ensure product pairings (e.g., Mattress and Bed Base), adjacencies, and planograms are reflected in store layouts to maximize sales and customer flow. Reporting, Strategy & Leadership Prepare clear reports to communicate proposals and changes to stakeholders, including accurate cost and timeline estimates. Contribute to continuous improvement projects aimed at standardizing planning processes and improving overall departmental efficiency. Create and manage a bi-annual space planning process to ensure optimisation of our opportunity with store space Manage and develop the branch merchandiser, fostering a high-performing and commercially focused team environment. What You Bring to the Sleepover Essential Skills & Experience: Relevant Experience: Previous experience in space planning, branch merchandising, or macro space allocation, ideally within large-format retail (such as furniture, homewares, or DIY). Commercial Acumen: A deep understanding of retail metrics, particularly yield, space elasticity, and conversion rates. Analytical Skills: Strong Excel and analytical capabilities for in-depth commercial data analysis. Spatial Awareness: A keen eye for 3D environments and a solid understanding of how customers physically interact with large products on the shop floor. Organization: Strong attention to detail paired with an organized, methodical approach to documentation and record-keeping. Communication: Effective communication skills with the proven ability to present proposals to non-technical colleagues and manage stakeholder relationships smoothly. Project Management: The ability to work agilely across multiple projects, prioritize a demanding workload, and consistently meet deadlines. Here's What You Get: Employee discount scheme for Bensons products (up to 50% off) Competitive pension scheme - provided by Legal & General Life Assurance and Income Protection Medicash - cashback options for health and wellbeing services Access to Retail Trust services for support and guidance Annual leave buy & sell scheme and enhanced family leave Learning and development programmes and clear progression pathways Hybrid working to support work-life balance ( qualifying periods and terms apply) Ready to shape our stores and create great customer spaces? Apply today to join a team where your planning helps deliver the best night's sleep-every night.
Our Water company client is seeking a commercially minded NEC Project Services Manager out of Peterborough or London to support contract administration on major reservoir projects. The role is permanent and salary will be circa 80k plus wider package with hybrid working available. The role will be attached to the Fens or Lincolnshire reservoir. Our client is delivering two nationally significant reservoir projects in Lincolnshire and the Fens; securing water for millions of people, supporting economic growth, and protecting the environment for generations to come. As Lead NEC4 Service Manager, you'll be at the heart of this transformation, providing leadership for Programme Delivery Partner contracts. You'll take ownership of NEC4 Professional Service Contracts, providing expert leadership across contract management, governance, and commercial assurance. Responsibilities Lead NEC4 contract management for major programme delivery contracts Drive best-in-class contract administration and assurance, ensuring obligations are delivered effectively Act as the Service Manager, overseeing change control, early warnings, and risk reduction processes Provide trusted commercial leadership to delivery teams and senior stakeholders Lead on dispute avoidance and contract resolution, safeguarding relationships and outcomes Shape and implement a contract management strategy and assurance framework Drive performance through governance, reporting, and data-led insights Champion collaboration across Programme Delivery Partner and wider supply chain Support programme boards and governance forums with contract expertise Challenge ways of working to unlock efficiencies, innovation, and outperformance Help define how major infrastructure programmes are delivered Skills/experience/qualifications Able to combine technical NEC expertise with strong leadership and influence. Significant experience managing NEC4 contracts, ideally at programme level Experience working across complex, matrixed environments and major infrastructure delivery Strong commercial awareness with the ability to challenge and influence senior stakeholders Proven ability to manage change control, risk, and performance frameworks Experience working with Programme Delivery Partners or similar delivery models Degree-level qualification in a relevant discipline (or equivalent experience) Ideally MRICS qualified (or working towards) NEC accreditation or similar professional development Benefits Salary circa 80k Personal private health care Life assurance (up to 8 x salary) Personal accident cover (up to 5 x salary) Double-matched pension (maximum7% employee/14% employer contribution) 26days annual leave - rising with length of service and the ability to buy more Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay Bonus scheme, up to 15% Flexible benefits to support your wellbeing and lifestyle.
Aug 02, 2026
Full time
Our Water company client is seeking a commercially minded NEC Project Services Manager out of Peterborough or London to support contract administration on major reservoir projects. The role is permanent and salary will be circa 80k plus wider package with hybrid working available. The role will be attached to the Fens or Lincolnshire reservoir. Our client is delivering two nationally significant reservoir projects in Lincolnshire and the Fens; securing water for millions of people, supporting economic growth, and protecting the environment for generations to come. As Lead NEC4 Service Manager, you'll be at the heart of this transformation, providing leadership for Programme Delivery Partner contracts. You'll take ownership of NEC4 Professional Service Contracts, providing expert leadership across contract management, governance, and commercial assurance. Responsibilities Lead NEC4 contract management for major programme delivery contracts Drive best-in-class contract administration and assurance, ensuring obligations are delivered effectively Act as the Service Manager, overseeing change control, early warnings, and risk reduction processes Provide trusted commercial leadership to delivery teams and senior stakeholders Lead on dispute avoidance and contract resolution, safeguarding relationships and outcomes Shape and implement a contract management strategy and assurance framework Drive performance through governance, reporting, and data-led insights Champion collaboration across Programme Delivery Partner and wider supply chain Support programme boards and governance forums with contract expertise Challenge ways of working to unlock efficiencies, innovation, and outperformance Help define how major infrastructure programmes are delivered Skills/experience/qualifications Able to combine technical NEC expertise with strong leadership and influence. Significant experience managing NEC4 contracts, ideally at programme level Experience working across complex, matrixed environments and major infrastructure delivery Strong commercial awareness with the ability to challenge and influence senior stakeholders Proven ability to manage change control, risk, and performance frameworks Experience working with Programme Delivery Partners or similar delivery models Degree-level qualification in a relevant discipline (or equivalent experience) Ideally MRICS qualified (or working towards) NEC accreditation or similar professional development Benefits Salary circa 80k Personal private health care Life assurance (up to 8 x salary) Personal accident cover (up to 5 x salary) Double-matched pension (maximum7% employee/14% employer contribution) 26days annual leave - rising with length of service and the ability to buy more Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay Bonus scheme, up to 15% Flexible benefits to support your wellbeing and lifestyle.
Facilities Manager for Hospitality Group Location: Surbiton with occasional travel between local sites, must be able to drive Hours: Monday to Friday 9am to 5pm Salary: £40k to £45k, plus parking, pension, employee discounts on all sites and 28 days holiday plus annual bonus package (£53k OTE) and free on-site gym! Start Date: ASAP We are seeking an experienced and proactive Facilities Manager to oversee engineering, facilities, and maintenance operations across a growing portfolio of 4 hospitality sites (all local within the area). This is an exciting opportunity for a hands-on Maintenance & Facilities professional who thrives in a fast-paced hospitality environment and is passionate about delivering safe, compliant, and well-maintained properties that support exceptional guest experiences. Overview: Reporting into the senior leadership team, you will be responsible for managing all aspects of engineering and maintenance across the group, ensuring properties remain compliant, safe, and operationally efficient. You will lead preventative maintenance programmes (PPM), oversee reactive maintenance, manage contractors, support refurbishment projects, and drive energy efficiency initiatives across the portfolio. Key Responsibilities: Engineering & Maintenance - manage all maintenance operations including building services, PPM and reactive maintenance issues. Compliance, Health & Safety - ensure full compliance and conduct risk assessments. Leadership & Team Management - lead maintenance teams across sites and performance reviews. Budget & Contractor Management - support budgets, monitor spend and manage supplier relationships Sustainability & Energy Management - Identify and implement energy saving initiatives and monitor consumption Project & Refurbishment Control - support refurbishments and projects across the group What We Need: Experience in facilities maintenance or engineering management. Strong knowledge of building services and maintenance operations. Excellent understanding of UK health & safety and statutory compliance. Proven contractor and supplier management experience. Strong organisational and problem-solving skills. Effective communication and stakeholder management abilities. What is on Offer : Competitive salary of £40,000 - £45,000 plus bonus Company pension scheme Employee discounts Company events Free parking On-site gym Ongoing training and development opportunities Opportunity to join a growing hospitality group with ambitious expansion plans Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 02, 2026
Full time
Facilities Manager for Hospitality Group Location: Surbiton with occasional travel between local sites, must be able to drive Hours: Monday to Friday 9am to 5pm Salary: £40k to £45k, plus parking, pension, employee discounts on all sites and 28 days holiday plus annual bonus package (£53k OTE) and free on-site gym! Start Date: ASAP We are seeking an experienced and proactive Facilities Manager to oversee engineering, facilities, and maintenance operations across a growing portfolio of 4 hospitality sites (all local within the area). This is an exciting opportunity for a hands-on Maintenance & Facilities professional who thrives in a fast-paced hospitality environment and is passionate about delivering safe, compliant, and well-maintained properties that support exceptional guest experiences. Overview: Reporting into the senior leadership team, you will be responsible for managing all aspects of engineering and maintenance across the group, ensuring properties remain compliant, safe, and operationally efficient. You will lead preventative maintenance programmes (PPM), oversee reactive maintenance, manage contractors, support refurbishment projects, and drive energy efficiency initiatives across the portfolio. Key Responsibilities: Engineering & Maintenance - manage all maintenance operations including building services, PPM and reactive maintenance issues. Compliance, Health & Safety - ensure full compliance and conduct risk assessments. Leadership & Team Management - lead maintenance teams across sites and performance reviews. Budget & Contractor Management - support budgets, monitor spend and manage supplier relationships Sustainability & Energy Management - Identify and implement energy saving initiatives and monitor consumption Project & Refurbishment Control - support refurbishments and projects across the group What We Need: Experience in facilities maintenance or engineering management. Strong knowledge of building services and maintenance operations. Excellent understanding of UK health & safety and statutory compliance. Proven contractor and supplier management experience. Strong organisational and problem-solving skills. Effective communication and stakeholder management abilities. What is on Offer : Competitive salary of £40,000 - £45,000 plus bonus Company pension scheme Employee discounts Company events Free parking On-site gym Ongoing training and development opportunities Opportunity to join a growing hospitality group with ambitious expansion plans Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Deputy Accommodation Manager This role is ideal for someone compassionate, proactive and motivated to drive positive change. Location: North Tyneside Salary: £32,606 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Deputy Accommodation Manager Ready to lead a service that helps young people build brighter futures We are looking for an experienced and motivated Deputy Accommodation Manager to oversee our supported accommodation services for young people aged who are homeless or at risk of homelessness. You'll lead a dedicated team, drive high-quality support, and create a safe, positive environment where young people can thrive. You will be a skilled people manager with experience supporting vulnerable young people, strong safeguarding knowledge, and confidence in risk management, housing support and partnership working. You'll be a proactive problem-solver who leads by example and is committed to delivering outstanding outcomes. Join us in this great journey and in return, you'll receive excellent training, ongoing professional development and the opportunity to make a genuine difference every day. We welcome applications from people of all backgrounds and experiences. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside. Key deliverables: You will hold responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy. You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service. You will have responsibilities to manage local project budgets. You will ensure the highest standards of support to young people is provided and that housing management is effective. You will help manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners. You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Management experience, including experience of supervising the work of teams and individuals. Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people. Experience of safe service delivery to young people at risk, both in accommodation based and in the community. Experience of Ofsted compliance - desirable Experience of using Risk Assessments and Support Planning. Good literacy, numeracy and IT skills Experience of operating safeguarding requirements and procedures Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Personal and professional integrity High level understanding of professional boundaries and ability to maintain boundaries Effective collaborative working Ability to effectively reflect on own practices for ongoing learning and development Respect for the values and ethos of the charity and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Aug 02, 2026
Full time
Deputy Accommodation Manager This role is ideal for someone compassionate, proactive and motivated to drive positive change. Location: North Tyneside Salary: £32,606 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Deputy Accommodation Manager Ready to lead a service that helps young people build brighter futures We are looking for an experienced and motivated Deputy Accommodation Manager to oversee our supported accommodation services for young people aged who are homeless or at risk of homelessness. You'll lead a dedicated team, drive high-quality support, and create a safe, positive environment where young people can thrive. You will be a skilled people manager with experience supporting vulnerable young people, strong safeguarding knowledge, and confidence in risk management, housing support and partnership working. You'll be a proactive problem-solver who leads by example and is committed to delivering outstanding outcomes. Join us in this great journey and in return, you'll receive excellent training, ongoing professional development and the opportunity to make a genuine difference every day. We welcome applications from people of all backgrounds and experiences. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside. Key deliverables: You will hold responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy. You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service. You will have responsibilities to manage local project budgets. You will ensure the highest standards of support to young people is provided and that housing management is effective. You will help manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners. You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Management experience, including experience of supervising the work of teams and individuals. Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people. Experience of safe service delivery to young people at risk, both in accommodation based and in the community. Experience of Ofsted compliance - desirable Experience of using Risk Assessments and Support Planning. Good literacy, numeracy and IT skills Experience of operating safeguarding requirements and procedures Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Personal and professional integrity High level understanding of professional boundaries and ability to maintain boundaries Effective collaborative working Ability to effectively reflect on own practices for ongoing learning and development Respect for the values and ethos of the charity and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Our client works with the FMCG sector, and based near Paignton. They are looking for an experienced Senior HR Advisor to join our dynamic Human Resources team. If you are passionate about HR and eager to drive positive employee relations, recruitment strategies, and the implementation of HR policies and systems, then we want to hear from you! This is a 'hands on'/ getting 'stuck in' role The role: As a Senior HR Advisor, you will play a key role in the development and execution of our HR initiatives. Your primary responsibilities will include overseeing employee relations, managing recruitment processes, implementing HR policies, mentoring / supervising the HR administrator Key aspects include Provide guidance and expertise on a range of HR issues including employee relations, conflict resolution, performance management, and employee engagement etc Act as a point of contact for employees and managers, offering support and advice to ensure the effective resolution of HR-related matters. Lead recruitment campaigns, including job posting, candidate screening, interviewing, and onboarding processes. Design and deliver training sessions related to HR practices and policy adherence to all levels of the organisation. Collaborate with management to develop and implement HR strategies that align with business objectives. Develop, review, and update HR policies and procedures to maintain compliance with regulatory requirements. Participate in HR projects Provide reports and analyses as needed to track key HR metrics and inform decision-making. Support HR administration Coach and develop the the junior HR member Requirements CIPD would be an advantage. Minimum of 3 years of HR/ ER experience Experience in FMCG sector or similar Outstanding communication and interpersonal skills, with the ability to engage effectively at all levels within the organisation. Proficient in Microsoft Office and HR software programs. What they offer - A solid career in a reputable company. - A supportive and collaborative workplace. - Competitive salary and benefits package. - Opportunities for professional development - An autonomous role with plenty of challenges and projects This is a site based role
Aug 02, 2026
Full time
Our client works with the FMCG sector, and based near Paignton. They are looking for an experienced Senior HR Advisor to join our dynamic Human Resources team. If you are passionate about HR and eager to drive positive employee relations, recruitment strategies, and the implementation of HR policies and systems, then we want to hear from you! This is a 'hands on'/ getting 'stuck in' role The role: As a Senior HR Advisor, you will play a key role in the development and execution of our HR initiatives. Your primary responsibilities will include overseeing employee relations, managing recruitment processes, implementing HR policies, mentoring / supervising the HR administrator Key aspects include Provide guidance and expertise on a range of HR issues including employee relations, conflict resolution, performance management, and employee engagement etc Act as a point of contact for employees and managers, offering support and advice to ensure the effective resolution of HR-related matters. Lead recruitment campaigns, including job posting, candidate screening, interviewing, and onboarding processes. Design and deliver training sessions related to HR practices and policy adherence to all levels of the organisation. Collaborate with management to develop and implement HR strategies that align with business objectives. Develop, review, and update HR policies and procedures to maintain compliance with regulatory requirements. Participate in HR projects Provide reports and analyses as needed to track key HR metrics and inform decision-making. Support HR administration Coach and develop the the junior HR member Requirements CIPD would be an advantage. Minimum of 3 years of HR/ ER experience Experience in FMCG sector or similar Outstanding communication and interpersonal skills, with the ability to engage effectively at all levels within the organisation. Proficient in Microsoft Office and HR software programs. What they offer - A solid career in a reputable company. - A supportive and collaborative workplace. - Competitive salary and benefits package. - Opportunities for professional development - An autonomous role with plenty of challenges and projects This is a site based role
We are seeking an experienced Interim FP&A Manager to join a fast-paced, private equity-backed business. This role will provide critical support to the finance function during the recruitment of a permanent hire while also driving key finance transformation initiatives. This is an excellent opportunity for a commercially minded FP&A professional who enjoys improving processes, enhancing reporting, and delivering change in a dynamic environment. Key Responsibilities: Lead and enhance the monthly FP&A reporting cycle, ensuring timely and insightful management information. Develop and improve management reporting packs, dashboards, and KPI reporting. Support finance transformation projects, including process improvement, reporting automation, and planning enhancements. Review and optimise budgeting, forecasting, and financial planning processes. Partner with senior stakeholders to provide financial analysis and commercial insights. Ensure reporting meets the requirements of a private equity-backed environment, including board and investor reporting where required. Provide continuity and leadership within the FP&A function while the permanent recruitment process is underway. Identify opportunities to improve financial controls, reporting accuracy, and operational efficiency. Candidate Profile: Proven experience as an FP&A Manager or Senior FP&A professional. Strong background in financial reporting, management information, and finance transformation. Experience delivering process improvement or finance change projects. Previous experience within a private equity-backed business is highly desirable. Strong commercial acumen with excellent stakeholder management skills. Advanced Excel skills and experience with FP&A/reporting systems. Able to work independently, quickly build relationships, and add value from day one. Available to start at short notice. Desirable Experience: Private equity-backed or investor-led business experience. Exposure to BI/reporting tools (e.g. Power BI, Tableau, or similar). Experience improving planning, forecasting, and reporting processes. This is a hands-on interim opportunity for someone who enjoys combining day-to-day FP&A responsibilities with delivering meaningful change and leaving a lasting impact on the finance function.
Aug 02, 2026
Contractor
We are seeking an experienced Interim FP&A Manager to join a fast-paced, private equity-backed business. This role will provide critical support to the finance function during the recruitment of a permanent hire while also driving key finance transformation initiatives. This is an excellent opportunity for a commercially minded FP&A professional who enjoys improving processes, enhancing reporting, and delivering change in a dynamic environment. Key Responsibilities: Lead and enhance the monthly FP&A reporting cycle, ensuring timely and insightful management information. Develop and improve management reporting packs, dashboards, and KPI reporting. Support finance transformation projects, including process improvement, reporting automation, and planning enhancements. Review and optimise budgeting, forecasting, and financial planning processes. Partner with senior stakeholders to provide financial analysis and commercial insights. Ensure reporting meets the requirements of a private equity-backed environment, including board and investor reporting where required. Provide continuity and leadership within the FP&A function while the permanent recruitment process is underway. Identify opportunities to improve financial controls, reporting accuracy, and operational efficiency. Candidate Profile: Proven experience as an FP&A Manager or Senior FP&A professional. Strong background in financial reporting, management information, and finance transformation. Experience delivering process improvement or finance change projects. Previous experience within a private equity-backed business is highly desirable. Strong commercial acumen with excellent stakeholder management skills. Advanced Excel skills and experience with FP&A/reporting systems. Able to work independently, quickly build relationships, and add value from day one. Available to start at short notice. Desirable Experience: Private equity-backed or investor-led business experience. Exposure to BI/reporting tools (e.g. Power BI, Tableau, or similar). Experience improving planning, forecasting, and reporting processes. This is a hands-on interim opportunity for someone who enjoys combining day-to-day FP&A responsibilities with delivering meaningful change and leaving a lasting impact on the finance function.
Our client is looking for an experienced Contracts Manager to join its busy team in South East/East Sussex. The role will focus on: Commercial automatic gates, barriers, access control systems, and associated infrastructure. This is an excellent opportunity for a motivated individual looking to join a growing business, taking ownership of projects from order through to completion while managing e click apply for full job details
Aug 02, 2026
Full time
Our client is looking for an experienced Contracts Manager to join its busy team in South East/East Sussex. The role will focus on: Commercial automatic gates, barriers, access control systems, and associated infrastructure. This is an excellent opportunity for a motivated individual looking to join a growing business, taking ownership of projects from order through to completion while managing e click apply for full job details
Are you currently selling technical or industrial products and looking for the opportunity to step into a true Business Development role? We're partnering with a growing UK manufacturer specialising in high-performance industrial packaging solutions to recruit an ambitious Junior Business Development Manager. This is an excellent opportunity for someone with experience in technical sales, internal sales or sales engineering who's ready to take the next step in their career. You'll receive structured training, work alongside experienced commercial professionals and develop into a fully-fledged Business Development Manager responsible for managing key customer relationships across the UK. Rather than simply processing enquiries, you'll become a trusted technical sales professional, helping customers solve complex packaging and product protection challenges. The Opportunity This role combines technical understanding with commercial sales. You'll learn how to identify opportunities, qualify customer requirements and develop bespoke solutions for manufacturers operating across a wide range of industries. Initially, you'll spend time learning the products, manufacturing processes and customer applications while supporting experienced Business Development Managers. As your knowledge and confidence grow, you'll begin managing your own accounts, identifying new opportunities and eventually taking ownership of your own territory. For someone with the right attitude and ambition, the progression into an external Business Development Manager role is clearly mapped out. What You'll Be Doing Develop technical knowledge across a specialist range of industrial packaging solutions. Build relationships with manufacturers, engineers, procurement teams and commercial decision makers. Identify opportunities to grow existing accounts while supporting new business development. Prepare quotations, commercial proposals and technical recommendations. Work closely with production, operations and customer service to deliver outstanding customer solutions. Support experienced Business Development Managers on customer projects and account development. Maintain CRM records and manage your pipeline effectively. Travel to customer sites as your responsibilities develop. About You This role would suit someone who enjoys technical selling and wants to develop into a Business Development Manager. You may currently be working as a: Sales Engineer Internal Sales Engineer Technical Sales Executive Internal Account Manager Area Sales Executive Applications Engineer with commercial responsibilities Industrial Product Sales Executive You'll ideally have: Experience selling technical, engineering or industrial products. Strong commercial awareness and excellent communication skills. Confidence building relationships with engineers, buyers and senior stakeholders. A genuine interest in manufacturing and technical products. The ambition to develop into an external Business Development Manager. A proactive attitude and willingness to learn. What's On Offer? You'll receive a salary of up to 35,000, depending on experience, alongside an uncapped bonus scheme and a clearly defined progression pathway into a Business Development Manager role. The business also offers comprehensive product and commercial training, exposure to every area of the organisation, early finishes every Friday, additional annual leave with service, private healthcare options, a Cycle to Work scheme, regular company events and opportunities for both UK and international travel. Why Apply? This isn't a high-volume telesales role. It's an opportunity to build a long-term career within technical B2B sales, learning from experienced professionals while developing the commercial and technical expertise needed to become a successful Business Development Manager. If you're looking for a business that invests in its people, promotes from within and offers genuine long-term career progression, we'd love to hear from you. For a confidential discussion or to apply, contact David or Adam at Greys Specialist Recruitment today.
Aug 02, 2026
Full time
Are you currently selling technical or industrial products and looking for the opportunity to step into a true Business Development role? We're partnering with a growing UK manufacturer specialising in high-performance industrial packaging solutions to recruit an ambitious Junior Business Development Manager. This is an excellent opportunity for someone with experience in technical sales, internal sales or sales engineering who's ready to take the next step in their career. You'll receive structured training, work alongside experienced commercial professionals and develop into a fully-fledged Business Development Manager responsible for managing key customer relationships across the UK. Rather than simply processing enquiries, you'll become a trusted technical sales professional, helping customers solve complex packaging and product protection challenges. The Opportunity This role combines technical understanding with commercial sales. You'll learn how to identify opportunities, qualify customer requirements and develop bespoke solutions for manufacturers operating across a wide range of industries. Initially, you'll spend time learning the products, manufacturing processes and customer applications while supporting experienced Business Development Managers. As your knowledge and confidence grow, you'll begin managing your own accounts, identifying new opportunities and eventually taking ownership of your own territory. For someone with the right attitude and ambition, the progression into an external Business Development Manager role is clearly mapped out. What You'll Be Doing Develop technical knowledge across a specialist range of industrial packaging solutions. Build relationships with manufacturers, engineers, procurement teams and commercial decision makers. Identify opportunities to grow existing accounts while supporting new business development. Prepare quotations, commercial proposals and technical recommendations. Work closely with production, operations and customer service to deliver outstanding customer solutions. Support experienced Business Development Managers on customer projects and account development. Maintain CRM records and manage your pipeline effectively. Travel to customer sites as your responsibilities develop. About You This role would suit someone who enjoys technical selling and wants to develop into a Business Development Manager. You may currently be working as a: Sales Engineer Internal Sales Engineer Technical Sales Executive Internal Account Manager Area Sales Executive Applications Engineer with commercial responsibilities Industrial Product Sales Executive You'll ideally have: Experience selling technical, engineering or industrial products. Strong commercial awareness and excellent communication skills. Confidence building relationships with engineers, buyers and senior stakeholders. A genuine interest in manufacturing and technical products. The ambition to develop into an external Business Development Manager. A proactive attitude and willingness to learn. What's On Offer? You'll receive a salary of up to 35,000, depending on experience, alongside an uncapped bonus scheme and a clearly defined progression pathway into a Business Development Manager role. The business also offers comprehensive product and commercial training, exposure to every area of the organisation, early finishes every Friday, additional annual leave with service, private healthcare options, a Cycle to Work scheme, regular company events and opportunities for both UK and international travel. Why Apply? This isn't a high-volume telesales role. It's an opportunity to build a long-term career within technical B2B sales, learning from experienced professionals while developing the commercial and technical expertise needed to become a successful Business Development Manager. If you're looking for a business that invests in its people, promotes from within and offers genuine long-term career progression, we'd love to hear from you. For a confidential discussion or to apply, contact David or Adam at Greys Specialist Recruitment today.
hackajob is collaborating with Accenture to connect them with exceptional professionals for this role. Network Ops Engineer Location: Portsmouth (On Site) Competitive Salary & Package (Dependent on Experience) Career Level: Specialist / Associate Manager Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. This role requires British national only. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. The Network Operations Engineers is accountable for the successful operations and support of the Client Network and underlying infrastructure. The selected individual will be part of a national team providing national and international support to the Accenture Aero & Defence Space client. The Network Engineer's role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA's. Key Responsibilities: o Plan and execute in depth technical activity. o Influencing the direction of activities/plans and providing technical insight and guidance to others. o Investigate and help resolve issues on customer's network and IT environment and using agreed troubleshooting methodologies. o Manage network support cases to enable fast resolution that exceeds our customers' expectations. o Ensuring accurate recording of all cases using the Company's ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best practice. o Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre. o Supporting wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings. o Participation in the on-call and shift rota, this is an onsite delivery-based role. Job Qualifications Skills & Experience: o Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. o Experience within information security/technology focused on networking. o Cisco switching & wireless, Cisco Security including ASA firewalls and ISE. o Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas. o Proven experience in incident management, service request management and problem solving. o Experience of using ticketing systems and use of monitoring and management tools. o Ability to communicate effectively and build relationships to understand client requirements. o Ability to deliver against deadlines and agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: o ITIL qualification desirable. o Full clean driving license is preferable. o Palo Alto experience o Checkpoint experience o Firewall Orchestration
Aug 02, 2026
Full time
hackajob is collaborating with Accenture to connect them with exceptional professionals for this role. Network Ops Engineer Location: Portsmouth (On Site) Competitive Salary & Package (Dependent on Experience) Career Level: Specialist / Associate Manager Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. This role requires British national only. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. The Network Operations Engineers is accountable for the successful operations and support of the Client Network and underlying infrastructure. The selected individual will be part of a national team providing national and international support to the Accenture Aero & Defence Space client. The Network Engineer's role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA's. Key Responsibilities: o Plan and execute in depth technical activity. o Influencing the direction of activities/plans and providing technical insight and guidance to others. o Investigate and help resolve issues on customer's network and IT environment and using agreed troubleshooting methodologies. o Manage network support cases to enable fast resolution that exceeds our customers' expectations. o Ensuring accurate recording of all cases using the Company's ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best practice. o Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre. o Supporting wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings. o Participation in the on-call and shift rota, this is an onsite delivery-based role. Job Qualifications Skills & Experience: o Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. o Experience within information security/technology focused on networking. o Cisco switching & wireless, Cisco Security including ASA firewalls and ISE. o Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas. o Proven experience in incident management, service request management and problem solving. o Experience of using ticketing systems and use of monitoring and management tools. o Ability to communicate effectively and build relationships to understand client requirements. o Ability to deliver against deadlines and agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: o ITIL qualification desirable. o Full clean driving license is preferable. o Palo Alto experience o Checkpoint experience o Firewall Orchestration
Winning business isn't just about making sales. It's about building trust, spotting opportunities before anyone else and becoming the first person customers think of when the next project lands. If you enjoy opening doors, developing lasting commercial relationships and growing a territory with real autonomy, this Business Development Manager opportunity gives you the platform to make a genuine impact across Scotland. What's in it for you Basic salary of £45,000-£55,000 depending on experience. Realistic £80,000 OTE with an uncapped bonus structure. Company car, profit related pay and pension scheme. Laptop, mobile phone and ongoing professional development. Freedom to manage your own territory, customer base and diary. Genuine career progression within a growing national business. Your responsibilities as Business Development Manager Develop new business opportunities across Scotland while strengthening existing customer relationships. Build long-term partnerships with contractors, procurement teams, commercial managers and other key decision-makers. Manage opportunities from initial enquiry through to successful contract award. Work closely with Estimating and Operations teams to develop competitive commercial proposals. Attend customer meetings, site visits, networking events and industry exhibitions throughout your territory. Maintain an accurate sales pipeline, CRM records and market intelligence to support future growth. What we're looking for in a Business Development Manager Proven success developing new business within a B2B sales environment. Strong relationship management, presentation and commercial negotiation skills. Experience engaging with senior stakeholders and procurement teams. Knowledge of sectors such as construction, utilities, rail, highways, environmental services, vegetation management, forestry, landscaping, arboriculture or grounds maintenance would be advantageous. Full UK Driving Licence. Knowledge of public sector procurement and tendering processes would also be beneficial. If you're ready to take ownership of a thriving territory and be rewarded for the business you create, apply today for this Business Development Manager opportunity.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Aug 02, 2026
Full time
Winning business isn't just about making sales. It's about building trust, spotting opportunities before anyone else and becoming the first person customers think of when the next project lands. If you enjoy opening doors, developing lasting commercial relationships and growing a territory with real autonomy, this Business Development Manager opportunity gives you the platform to make a genuine impact across Scotland. What's in it for you Basic salary of £45,000-£55,000 depending on experience. Realistic £80,000 OTE with an uncapped bonus structure. Company car, profit related pay and pension scheme. Laptop, mobile phone and ongoing professional development. Freedom to manage your own territory, customer base and diary. Genuine career progression within a growing national business. Your responsibilities as Business Development Manager Develop new business opportunities across Scotland while strengthening existing customer relationships. Build long-term partnerships with contractors, procurement teams, commercial managers and other key decision-makers. Manage opportunities from initial enquiry through to successful contract award. Work closely with Estimating and Operations teams to develop competitive commercial proposals. Attend customer meetings, site visits, networking events and industry exhibitions throughout your territory. Maintain an accurate sales pipeline, CRM records and market intelligence to support future growth. What we're looking for in a Business Development Manager Proven success developing new business within a B2B sales environment. Strong relationship management, presentation and commercial negotiation skills. Experience engaging with senior stakeholders and procurement teams. Knowledge of sectors such as construction, utilities, rail, highways, environmental services, vegetation management, forestry, landscaping, arboriculture or grounds maintenance would be advantageous. Full UK Driving Licence. Knowledge of public sector procurement and tendering processes would also be beneficial. If you're ready to take ownership of a thriving territory and be rewarded for the business you create, apply today for this Business Development Manager opportunity.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
As a Data Centre Senior Construction Manager you will be a part of creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centres. Amazon Construction Managers are part of a fast-paced team delivering data centres for our Customers. Our data centres are industry leading examples of energy efficient, cost effective designs. The Data Centre Senior Construction Manager is ultimately responsible for the oversight and review of all disciplines including civil, structural, architectural electrical, mechanical, controls and commissioning. The Construction Manager will administer all construction contracts ensuring full compliance including all commercial elements. At Amazon we leverage unique opportunities presented to us by owning everything from the substation, to the server, and back to the cooling systems. We are diverse, upbeat, creative, team of engineers and managers working on a daily basis to develop innovative data centres for our Customers. Key job responsibilities The Data Centre Construction Manager will be responsible for: - Construction project management and oversight of construction related activities as they relate to new builds or general capital projects. This will include the ownership of the project scope, timeline, and budget. - Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases. - Work with general contractors and vendors to deliver efficient and high quality project turn-overs. - Lead negotiations with general contractors and evaluate bids/proposals with detail and accuracy. - Creation of construction project scope and request for proposals. - Capital requests/financial analysis of construction work including change orders, purchase orders, and invoicing. - Construction project management for specific initiatives aimed at increasing the resiliency of our data centres. - Reviews of electrical and mechanical designs associated with the construction of new data centres or the optimisation of existing data centres. - Construction submittal review. - Construction project quality control including the creation of a commissioning plan and support of the commissioning process. - Recording and reporting key construction metrics to team members and management. - Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment or electrical failures. - Role will be based on data centre sites in construction. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience in vendor management - Experience in a data center or other critical environment - Experience in data center engineering or operations - Experience with Microsoft Office including Outlook, Word, and Excel PREFERRED QUALIFICATIONS - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 02, 2026
Full time
As a Data Centre Senior Construction Manager you will be a part of creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centres. Amazon Construction Managers are part of a fast-paced team delivering data centres for our Customers. Our data centres are industry leading examples of energy efficient, cost effective designs. The Data Centre Senior Construction Manager is ultimately responsible for the oversight and review of all disciplines including civil, structural, architectural electrical, mechanical, controls and commissioning. The Construction Manager will administer all construction contracts ensuring full compliance including all commercial elements. At Amazon we leverage unique opportunities presented to us by owning everything from the substation, to the server, and back to the cooling systems. We are diverse, upbeat, creative, team of engineers and managers working on a daily basis to develop innovative data centres for our Customers. Key job responsibilities The Data Centre Construction Manager will be responsible for: - Construction project management and oversight of construction related activities as they relate to new builds or general capital projects. This will include the ownership of the project scope, timeline, and budget. - Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases. - Work with general contractors and vendors to deliver efficient and high quality project turn-overs. - Lead negotiations with general contractors and evaluate bids/proposals with detail and accuracy. - Creation of construction project scope and request for proposals. - Capital requests/financial analysis of construction work including change orders, purchase orders, and invoicing. - Construction project management for specific initiatives aimed at increasing the resiliency of our data centres. - Reviews of electrical and mechanical designs associated with the construction of new data centres or the optimisation of existing data centres. - Construction submittal review. - Construction project quality control including the creation of a commissioning plan and support of the commissioning process. - Recording and reporting key construction metrics to team members and management. - Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment or electrical failures. - Role will be based on data centre sites in construction. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience in vendor management - Experience in a data center or other critical environment - Experience in data center engineering or operations - Experience with Microsoft Office including Outlook, Word, and Excel PREFERRED QUALIFICATIONS - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
A leading defence engineering services and manufacturing organisation requires a Commercial Contracts Manager to provide commercial and contract management expertise across a portfolio of in-life programmes and pre-signature business opportunities. Applicants should have commercial contracts management experience, within a defence, aerospace, engineering services, technology, government contracting or similar regulated environments. Strong hybrid working options available - a site presence in Bristol required 1-2 times per month. The Commercial Contracts Manager will join a large and growing commercial function supporting complex engineering and manufacturing programmes within the defence sector. The role will focus on contract management, commercial governance, pricing, negotiations and business growth activities, acting as the commercial lead for project teams while supporting the successful delivery of customer programmes. There will also be responsibility for mentoring commercial colleagues and driving commercial best practice across the business. Specific duties of the Commercial Contracts Manager include: Develop and implement commercial strategies that support programme delivery and business objectives Provide commercial governance and contract management expertise across a portfolio of defence and support services contracts Act as the primary commercial point of contact for project teams, providing commercial advice and guidance Lead commercial negotiations and pricing activities for both existing contracts and new business opportunities Prepare and review commercial proposals, supporting organic growth and competitive bids Identify commercial risks and opportunities, ensuring appropriate mitigation strategies are implemented Lead, mentor and develop commercial team members, promoting best practice and continuous improvement Build effective relationships with internal stakeholders and customers to support successful programme delivery Commercial Contracts Manager applicants should meet the following criteria: Commercial Management, Contracts Management or Procurement experience within a regulated industry (aerospace, defence, engineering services, FM, government contracting, technology, nuclear etc) Experience managing complex commercial contracts throughout the contract lifecycle Strong commercial awareness with the ability to identify opportunities for commercial improvement and business growth Experience supporting proposals, bid activities and contract negotiations Excellent stakeholder management and influencing skills Degree / Professional qualification - IACCM, WorldCC, MCIPS etc. Eligible to obtain UK SC level security clearance Comfortable with hybrid working - anticipated 1-2 times p/month in Bristol
Aug 02, 2026
Full time
A leading defence engineering services and manufacturing organisation requires a Commercial Contracts Manager to provide commercial and contract management expertise across a portfolio of in-life programmes and pre-signature business opportunities. Applicants should have commercial contracts management experience, within a defence, aerospace, engineering services, technology, government contracting or similar regulated environments. Strong hybrid working options available - a site presence in Bristol required 1-2 times per month. The Commercial Contracts Manager will join a large and growing commercial function supporting complex engineering and manufacturing programmes within the defence sector. The role will focus on contract management, commercial governance, pricing, negotiations and business growth activities, acting as the commercial lead for project teams while supporting the successful delivery of customer programmes. There will also be responsibility for mentoring commercial colleagues and driving commercial best practice across the business. Specific duties of the Commercial Contracts Manager include: Develop and implement commercial strategies that support programme delivery and business objectives Provide commercial governance and contract management expertise across a portfolio of defence and support services contracts Act as the primary commercial point of contact for project teams, providing commercial advice and guidance Lead commercial negotiations and pricing activities for both existing contracts and new business opportunities Prepare and review commercial proposals, supporting organic growth and competitive bids Identify commercial risks and opportunities, ensuring appropriate mitigation strategies are implemented Lead, mentor and develop commercial team members, promoting best practice and continuous improvement Build effective relationships with internal stakeholders and customers to support successful programme delivery Commercial Contracts Manager applicants should meet the following criteria: Commercial Management, Contracts Management or Procurement experience within a regulated industry (aerospace, defence, engineering services, FM, government contracting, technology, nuclear etc) Experience managing complex commercial contracts throughout the contract lifecycle Strong commercial awareness with the ability to identify opportunities for commercial improvement and business growth Experience supporting proposals, bid activities and contract negotiations Excellent stakeholder management and influencing skills Degree / Professional qualification - IACCM, WorldCC, MCIPS etc. Eligible to obtain UK SC level security clearance Comfortable with hybrid working - anticipated 1-2 times p/month in Bristol
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Aug 02, 2026
Full time
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
People Partner Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions, Life insurance up to 4x salary Location: Elveden Park Royal, NW10 7SY Ways of Working: Site Based Hours of work: Monday - Friday / 08:30-17:00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Park Royal, West London, spans three factories and a distribution centre. The site produces a variety of chilled ready meals, houmous dips, deli products, and savoury accompaniments, employing over 2,000 people in a fast-paced, high-volume environment. What you'll be doing In this busy and exciting role, you will work in partnership with senior leaders and line managers to deliver the People Plan, providing pragmatic HR support, driving engagement, strengthening leadership capability and ensuring effective people processes that support business performance. Role Accountabilities • Partner with leaders to diagnose people challenges, recommend solutions and support delivery of agreed actions • Provide expert guidance on employee relations, attendance management and complex people matters • Support ethical compliance activity including SEDEX audits, modern slavery requirements and internal audit readiness • Produce and analyse people data and reports to support leadership decision making • Work collaboratively with Centres of Expertise across HR operations, payroll, reward, talent acquisition and learning • Drive engagement initiatives, employee voice activity and delivery of the annual engagement survey action plans • Build effective relationships with unions, employee forums, wellbeing champions and temporary labour providers • Support reward processes including pay reviews and accurate HR system implementation • Strengthen workforce planning and talent pipelines for both hourly paid and salaried roles • Coach and develop managers to build capability, support organisational change and deliver performance and succession processes What we're looking for • Proven ability to build relationships, influence and challenge stakeholders effectively • Strong understanding of business priorities and how HR drives performance outcomes • Excellent communication skills with the ability to adapt approach to different audiences • Proactive, pragmatic and solutions-focused mindset • Ability to work to tight timescales within a fast-paced environment • Strong analytical capability with experience extracting and presenting people data • Experience delivering HR or people-focused projects through to completion • Strong organisational skills with excellent prioritisation and time management • Sound judgement with the ability to assess risk and escalate appropriately • High integrity with a passion for inclusion and championing a positive culture We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. "We reserve the right to close this advertisement before the stated closing date. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.
Aug 01, 2026
Full time
People Partner Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions, Life insurance up to 4x salary Location: Elveden Park Royal, NW10 7SY Ways of Working: Site Based Hours of work: Monday - Friday / 08:30-17:00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Park Royal, West London, spans three factories and a distribution centre. The site produces a variety of chilled ready meals, houmous dips, deli products, and savoury accompaniments, employing over 2,000 people in a fast-paced, high-volume environment. What you'll be doing In this busy and exciting role, you will work in partnership with senior leaders and line managers to deliver the People Plan, providing pragmatic HR support, driving engagement, strengthening leadership capability and ensuring effective people processes that support business performance. Role Accountabilities • Partner with leaders to diagnose people challenges, recommend solutions and support delivery of agreed actions • Provide expert guidance on employee relations, attendance management and complex people matters • Support ethical compliance activity including SEDEX audits, modern slavery requirements and internal audit readiness • Produce and analyse people data and reports to support leadership decision making • Work collaboratively with Centres of Expertise across HR operations, payroll, reward, talent acquisition and learning • Drive engagement initiatives, employee voice activity and delivery of the annual engagement survey action plans • Build effective relationships with unions, employee forums, wellbeing champions and temporary labour providers • Support reward processes including pay reviews and accurate HR system implementation • Strengthen workforce planning and talent pipelines for both hourly paid and salaried roles • Coach and develop managers to build capability, support organisational change and deliver performance and succession processes What we're looking for • Proven ability to build relationships, influence and challenge stakeholders effectively • Strong understanding of business priorities and how HR drives performance outcomes • Excellent communication skills with the ability to adapt approach to different audiences • Proactive, pragmatic and solutions-focused mindset • Ability to work to tight timescales within a fast-paced environment • Strong analytical capability with experience extracting and presenting people data • Experience delivering HR or people-focused projects through to completion • Strong organisational skills with excellent prioritisation and time management • Sound judgement with the ability to assess risk and escalate appropriately • High integrity with a passion for inclusion and championing a positive culture We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. "We reserve the right to close this advertisement before the stated closing date. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.
Title - Administrative Support (manufacturing) Location - Aberdeen (Portlethen) Duration 6 months Job Duties/Responsibilities: Maintain department tracking sheets for Equipment costs, personnel costs. Required to utilise Oracle to understand where the efficiencies in spend could be achieved. Required to utilise Maximo when creating requisitions etc. Help the team to mob and demob equipment within Maximo. Ensure timely execution of orders, instructions and directions from the UK Operations Manager or delegate. Contribute to pre-jobs and post jobs with account managers to help with completing and tracking paperwork. Work with account managers to scan job paperwork into correct place in the job folders. Maintain effective communication with suppliers and utilise this to get the best deal possible on 3rd party rentals. Contribute, as part of operations Team, HSE, Quality and Compliance culture through the UK. Develop a yearly project plan/tracker for all work scopes for the next financial year. Keeping the plan up to date with internal team. Participate in the On-call rota (Full time personnel only) Cover tasks in the Personnel or Team for holiday and sick leave cover. Create any spreadsheets that are seen beneficial to the department. Qualifications Knowledge of Maximo or Oracle would be advantageous. Excellent computer Microsoft skills. Must be a self-starter who can work with little to no supervision. CRM Experience (Fieldglass)
Aug 01, 2026
Contractor
Title - Administrative Support (manufacturing) Location - Aberdeen (Portlethen) Duration 6 months Job Duties/Responsibilities: Maintain department tracking sheets for Equipment costs, personnel costs. Required to utilise Oracle to understand where the efficiencies in spend could be achieved. Required to utilise Maximo when creating requisitions etc. Help the team to mob and demob equipment within Maximo. Ensure timely execution of orders, instructions and directions from the UK Operations Manager or delegate. Contribute to pre-jobs and post jobs with account managers to help with completing and tracking paperwork. Work with account managers to scan job paperwork into correct place in the job folders. Maintain effective communication with suppliers and utilise this to get the best deal possible on 3rd party rentals. Contribute, as part of operations Team, HSE, Quality and Compliance culture through the UK. Develop a yearly project plan/tracker for all work scopes for the next financial year. Keeping the plan up to date with internal team. Participate in the On-call rota (Full time personnel only) Cover tasks in the Personnel or Team for holiday and sick leave cover. Create any spreadsheets that are seen beneficial to the department. Qualifications Knowledge of Maximo or Oracle would be advantageous. Excellent computer Microsoft skills. Must be a self-starter who can work with little to no supervision. CRM Experience (Fieldglass)
hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. Business Analyst - Senior Consultant Team: Business Analysis Location: Hybrid - Edinburgh, Glasgow, Newcastle, Leeds, Manchester, Birmingham, Bristol, or London Commitment: Permanent - Employee Want to solve impactful problems? Are you looking to make a positive impact in your work? Do you want to work in an environment where you can grow, while solving problems to help improve government, healthcare and private sector services? If so, Opencast could be the place for you. We're a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Senior Consultant) , you'll bring a depth of experience and expertise from working in large, complex organisations. You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. You'll also ensure that all work meets Opencast's high standards , including quality, environmental and information security policies, as well as any applicable client requirements and standards. Requirements This role involves weekly on-site working . Applicants should be able to travel, as part of their normal daily commute, to client sites in one of the following locations: Newcastle, Leeds, or Manchester. As attendance at these sites is a routine part of the role's working pattern and involves frequent local travel, travel expenses are not covered. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants are expected to have lived in the UK for at least five consecutive years prior to application to allow the appropriate background checks to be completed. Nationality and immigration status may also be considered as part of the vetting process. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Essential experience To succeed in this role, you'll need experience as a Business Analyst and be able to demonstrate with tangible examples that you can: • Apply business analysis techniques (e.g. SWOT, 5 Whys) to understand business context, processes, and systems; analyse root causes, define problems, evaluate options, and make recommendations aligned with strategic goals. • Elicit, analyse, and validate business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis. • Define epics, features, user stories, acceptance criteria, and non-functional requirements; maintain traceability and facilitate prioritisation. • Use business modelling, process improvement, and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation. • Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus, and adapting messages to different audiences. • Analyse and prioritise user experience needs, presenting insights in an accessible, data-informed way. • Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans, and outcomes to ensure solutions meet requirements. • Deliver to the highest quality, adhering to recognised industry standards and frameworks (e.g. GOV.UK Service Standards), in large and complex organisations. • Work collaboratively in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively. • Present complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders. • Worked on major transformation programmes and/or across multiple project workstreams. • Line managing, coaching or mentored junior business analysts, supporting their development and delegating work effectively. • Building meaningful, long-term relationships with senior client and third-party stakeholders, managing competing interests and priorities. With a significant proportion of our client base in the public sector, we are particularly interested in candidates with experience working in central or local government and/or the NHS. Experience working to the GOV.UK Service Standards , including passing service standard assessments at different stages is highly desirable . If you have this experience, please demonstrate this on your CV to discuss at interview. Essential consulting skills In addition to business analysis skills, there are essential core skills you'll need to be an Opencast consultant. You'll need to demonstrate how you: • Contribute to improving ways of working and driving continuous improvements within your teams. • Share knowledge and best practice with fellow business analysts and other disciplines, including proactively engaging in client and Opencast communities of practice. • Positively challenge decisions or solutions you don't agree with, striving for the best client outcomes. • Create lasting value in the projects you work on, ensuring a user-centric, sustainable approach. • Engage with Opencast in a meaningful way, supporting the growth of your practice and wider capability. • Support Opencasts growth plans, by providing case studies and updates into the relevant forums of your project work. • Support other team members to help them overcome their own challenges, providing coaching and/or mentoring support. • Proactively pursue feedback to improve your own work and behaviours and driving a culture of continuous improvement in your team. • Contribute to the commercial needs of Opencast, including supporting new business pursuits with business analysis knowledge. During the interview process, we'll ask questions to explore your experience across these areas. Salary Consultant salary range: £60,000 - £65,000 per annum What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview An Initial Chat with a member of our Talent Team Your CV will be reviewed by one of our Interviewers 1 hour with our technical and values interviewers We will share feedback following the interview, if successful, we will progress to an Offer Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.
Aug 01, 2026
Full time
hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. Business Analyst - Senior Consultant Team: Business Analysis Location: Hybrid - Edinburgh, Glasgow, Newcastle, Leeds, Manchester, Birmingham, Bristol, or London Commitment: Permanent - Employee Want to solve impactful problems? Are you looking to make a positive impact in your work? Do you want to work in an environment where you can grow, while solving problems to help improve government, healthcare and private sector services? If so, Opencast could be the place for you. We're a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Senior Consultant) , you'll bring a depth of experience and expertise from working in large, complex organisations. You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. You'll also ensure that all work meets Opencast's high standards , including quality, environmental and information security policies, as well as any applicable client requirements and standards. Requirements This role involves weekly on-site working . Applicants should be able to travel, as part of their normal daily commute, to client sites in one of the following locations: Newcastle, Leeds, or Manchester. As attendance at these sites is a routine part of the role's working pattern and involves frequent local travel, travel expenses are not covered. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants are expected to have lived in the UK for at least five consecutive years prior to application to allow the appropriate background checks to be completed. Nationality and immigration status may also be considered as part of the vetting process. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Essential experience To succeed in this role, you'll need experience as a Business Analyst and be able to demonstrate with tangible examples that you can: • Apply business analysis techniques (e.g. SWOT, 5 Whys) to understand business context, processes, and systems; analyse root causes, define problems, evaluate options, and make recommendations aligned with strategic goals. • Elicit, analyse, and validate business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis. • Define epics, features, user stories, acceptance criteria, and non-functional requirements; maintain traceability and facilitate prioritisation. • Use business modelling, process improvement, and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation. • Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus, and adapting messages to different audiences. • Analyse and prioritise user experience needs, presenting insights in an accessible, data-informed way. • Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans, and outcomes to ensure solutions meet requirements. • Deliver to the highest quality, adhering to recognised industry standards and frameworks (e.g. GOV.UK Service Standards), in large and complex organisations. • Work collaboratively in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively. • Present complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders. • Worked on major transformation programmes and/or across multiple project workstreams. • Line managing, coaching or mentored junior business analysts, supporting their development and delegating work effectively. • Building meaningful, long-term relationships with senior client and third-party stakeholders, managing competing interests and priorities. With a significant proportion of our client base in the public sector, we are particularly interested in candidates with experience working in central or local government and/or the NHS. Experience working to the GOV.UK Service Standards , including passing service standard assessments at different stages is highly desirable . If you have this experience, please demonstrate this on your CV to discuss at interview. Essential consulting skills In addition to business analysis skills, there are essential core skills you'll need to be an Opencast consultant. You'll need to demonstrate how you: • Contribute to improving ways of working and driving continuous improvements within your teams. • Share knowledge and best practice with fellow business analysts and other disciplines, including proactively engaging in client and Opencast communities of practice. • Positively challenge decisions or solutions you don't agree with, striving for the best client outcomes. • Create lasting value in the projects you work on, ensuring a user-centric, sustainable approach. • Engage with Opencast in a meaningful way, supporting the growth of your practice and wider capability. • Support Opencasts growth plans, by providing case studies and updates into the relevant forums of your project work. • Support other team members to help them overcome their own challenges, providing coaching and/or mentoring support. • Proactively pursue feedback to improve your own work and behaviours and driving a culture of continuous improvement in your team. • Contribute to the commercial needs of Opencast, including supporting new business pursuits with business analysis knowledge. During the interview process, we'll ask questions to explore your experience across these areas. Salary Consultant salary range: £60,000 - £65,000 per annum What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview An Initial Chat with a member of our Talent Team Your CV will be reviewed by one of our Interviewers 1 hour with our technical and values interviewers We will share feedback following the interview, if successful, we will progress to an Offer Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.
