ABOUT THE ROLE As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Aug 01, 2026
Full time
ABOUT THE ROLE As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Team Leader £17.12 per hour plus company benefits Full Time Hours - Day Shifts to include alternate weekend working A Top 20 Care Home Group 2026! Awarded One of the UK s Best Companies to Work For Please note, we are unable to offer sponsorship for this role. Eastcote Park is a stunning and luxurious Care Village in Solihull. The Team Leader works hands on within the home and is responsible for the overall supervision and success of teams being managed. You will be responsible for ensuring excellence in resident care, providing outreach and support to families, retaining dedicated Senior Care Assistants and Care Assistants. Facilitating ongoing training and educational opportunities for the team is part of the role. This is not a supernumerary role however time will be given for management tasks. The Team Leader is a succession role for those interested into developing into Deputy Managers of the future. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards Main Responsibilities of the role: Alongside the Deputy Manager, co-ordinate the resident assessment process ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan. Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach. To work hands-on with the team to ensure the appropriate levels of care are in place always. Deliver and Manage the Medication administration processes, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs. Alongside the Deputy Manager recruit the care team through the Cinnamon process, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis. Regularly communicate to family members with regards to resident needs and progress. Manage team member absence and conduct return to work sessions with staff following all absences, with support from the Deputy Manager and home Administrator. Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas. Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always. Essential for this role: NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (Desirable but not essential) Two years experience in long-term care or similar industry Experience of planning, implement, evaluate and clearly document care delivery Experience of working with older people.
Jul 31, 2026
Full time
Team Leader £17.12 per hour plus company benefits Full Time Hours - Day Shifts to include alternate weekend working A Top 20 Care Home Group 2026! Awarded One of the UK s Best Companies to Work For Please note, we are unable to offer sponsorship for this role. Eastcote Park is a stunning and luxurious Care Village in Solihull. The Team Leader works hands on within the home and is responsible for the overall supervision and success of teams being managed. You will be responsible for ensuring excellence in resident care, providing outreach and support to families, retaining dedicated Senior Care Assistants and Care Assistants. Facilitating ongoing training and educational opportunities for the team is part of the role. This is not a supernumerary role however time will be given for management tasks. The Team Leader is a succession role for those interested into developing into Deputy Managers of the future. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards Main Responsibilities of the role: Alongside the Deputy Manager, co-ordinate the resident assessment process ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan. Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach. To work hands-on with the team to ensure the appropriate levels of care are in place always. Deliver and Manage the Medication administration processes, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs. Alongside the Deputy Manager recruit the care team through the Cinnamon process, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis. Regularly communicate to family members with regards to resident needs and progress. Manage team member absence and conduct return to work sessions with staff following all absences, with support from the Deputy Manager and home Administrator. Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas. Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always. Essential for this role: NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (Desirable but not essential) Two years experience in long-term care or similar industry Experience of planning, implement, evaluate and clearly document care delivery Experience of working with older people.
Accounts Payable Assistant Cardiff City Centre Up to 32,000 Permanent Full-Time Hybrid Exclusive Opportunity We're delighted to be exclusively partnering with a globally recognised organisation to recruit an Accounts Payable Assistant to join their established finance team in Cardiff city centre. Reporting directly to the Finance Manager , this is a fantastic opportunity to join a successful international business that offers excellent long-term career prospects, a collaborative working environment and a comprehensive benefits package. The Role As the Accounts Payable Assistant, you'll play a key role in the day-to-day operation of the finance function, ensuring supplier invoices and payments are processed accurately and on time. Key responsibilities include: Processing high volumes of supplier invoices Matching purchase orders, invoices and receipts Preparing supplier payment runs Reconciling supplier statements and resolving discrepancies Managing supplier queries via phone and email Supporting month-end processes Maintaining accurate financial records and ensuring compliance with internal procedures Providing support to the Finance Manager and wider finance team as required About You We're looking for someone who has: Previous experience within an Accounts Payable or Purchase Ledger role Excellent attention to detail and strong organisational skills The ability to manage a busy workload and prioritise effectively Strong communication and relationship-building skills Good working knowledge of Microsoft Excel and finance systems A proactive and positive approach to work Salary & Benefits Salary up to 32,000 Hybrid working Competitive employer pension contribution of up to 10% Private medical insurance Life assurance Personal accident insurance Group income protection Employee Assistance Programme Overseas business travel insurance Interest-free season ticket loan Cycle to Work scheme Mobile phone discount scheme Ongoing learning and development opportunities Opportunity to work for a respected global organisation with excellent career progression Apply As the exclusive recruitment partner for our client, we are managing this appointment on their behalf. If you're looking to join a global organisation where you'll be valued, supported and given the opportunity to develop your career within finance, we'd love to hear from you. Apply today for immediate consideration.
Jul 31, 2026
Full time
Accounts Payable Assistant Cardiff City Centre Up to 32,000 Permanent Full-Time Hybrid Exclusive Opportunity We're delighted to be exclusively partnering with a globally recognised organisation to recruit an Accounts Payable Assistant to join their established finance team in Cardiff city centre. Reporting directly to the Finance Manager , this is a fantastic opportunity to join a successful international business that offers excellent long-term career prospects, a collaborative working environment and a comprehensive benefits package. The Role As the Accounts Payable Assistant, you'll play a key role in the day-to-day operation of the finance function, ensuring supplier invoices and payments are processed accurately and on time. Key responsibilities include: Processing high volumes of supplier invoices Matching purchase orders, invoices and receipts Preparing supplier payment runs Reconciling supplier statements and resolving discrepancies Managing supplier queries via phone and email Supporting month-end processes Maintaining accurate financial records and ensuring compliance with internal procedures Providing support to the Finance Manager and wider finance team as required About You We're looking for someone who has: Previous experience within an Accounts Payable or Purchase Ledger role Excellent attention to detail and strong organisational skills The ability to manage a busy workload and prioritise effectively Strong communication and relationship-building skills Good working knowledge of Microsoft Excel and finance systems A proactive and positive approach to work Salary & Benefits Salary up to 32,000 Hybrid working Competitive employer pension contribution of up to 10% Private medical insurance Life assurance Personal accident insurance Group income protection Employee Assistance Programme Overseas business travel insurance Interest-free season ticket loan Cycle to Work scheme Mobile phone discount scheme Ongoing learning and development opportunities Opportunity to work for a respected global organisation with excellent career progression Apply As the exclusive recruitment partner for our client, we are managing this appointment on their behalf. If you're looking to join a global organisation where you'll be valued, supported and given the opportunity to develop your career within finance, we'd love to hear from you. Apply today for immediate consideration.
Your new company A well-established professional services organisation is seeking an experienced Payroll Manager or strong Payroll supervisor / Assistant Manager to join their growing payroll function in Liverpool. Supporting a diverse portfolio of clients across a range of sectors, this business prides itself on delivering a high-quality, customer-focused payroll service while investing heavily in its people, technology and continued growth. This is an excellent opportunity for a payroll professional who thrives in a fast-paced environment and enjoys leading teams while maintaining exceptional service standards. Hybrid work is available. You will be expected to work from their modern offices 2-3 days per week. Your new role As Payroll Manager, you will take responsibility for overseeing a portfolio of client payrolls while leading and developing a small team of payroll professionals. Working within a busy, multi-client environment, you will ensure payrolls are processed accurately, compliantly and to strict deadlines, whilst acting as a key escalation point for complex payroll queries and legislation matters. You will play a pivotal role in driving service excellence, improving processes, managing client relationships and supporting the continued growth and success of the payroll function. This position requires a proactive leader who can balance operational delivery with team development and stakeholder engagement. What you'll need to succeed To be successful in this position, you will have substantial end-to-end UK payroll experience, ideally gained within a payroll bureau, managed payroll service, accountancy practice, professional services environment or shared service centre where you have managed multiple payrolls simultaneously. You will possess a strong understanding of UK payroll legislation, including RTI, statutory payments, pensions and year-end processes, alongside proven experience leading or supervising a payroll team. You will be highly organised, commercially aware and comfortable working in a fast-paced environment where client service and accuracy are paramount. Strong communication skills, leadership capability and the ability to manage competing priorities are essential. A payroll qualification would be advantageous, as would experience managing high-volume or multi-frequency payrolls and driving continuous process improvements. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Full time
Your new company A well-established professional services organisation is seeking an experienced Payroll Manager or strong Payroll supervisor / Assistant Manager to join their growing payroll function in Liverpool. Supporting a diverse portfolio of clients across a range of sectors, this business prides itself on delivering a high-quality, customer-focused payroll service while investing heavily in its people, technology and continued growth. This is an excellent opportunity for a payroll professional who thrives in a fast-paced environment and enjoys leading teams while maintaining exceptional service standards. Hybrid work is available. You will be expected to work from their modern offices 2-3 days per week. Your new role As Payroll Manager, you will take responsibility for overseeing a portfolio of client payrolls while leading and developing a small team of payroll professionals. Working within a busy, multi-client environment, you will ensure payrolls are processed accurately, compliantly and to strict deadlines, whilst acting as a key escalation point for complex payroll queries and legislation matters. You will play a pivotal role in driving service excellence, improving processes, managing client relationships and supporting the continued growth and success of the payroll function. This position requires a proactive leader who can balance operational delivery with team development and stakeholder engagement. What you'll need to succeed To be successful in this position, you will have substantial end-to-end UK payroll experience, ideally gained within a payroll bureau, managed payroll service, accountancy practice, professional services environment or shared service centre where you have managed multiple payrolls simultaneously. You will possess a strong understanding of UK payroll legislation, including RTI, statutory payments, pensions and year-end processes, alongside proven experience leading or supervising a payroll team. You will be highly organised, commercially aware and comfortable working in a fast-paced environment where client service and accuracy are paramount. Strong communication skills, leadership capability and the ability to manage competing priorities are essential. A payroll qualification would be advantageous, as would experience managing high-volume or multi-frequency payrolls and driving continuous process improvements. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? Role Profile: As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. We are looking for a Deputy Manager with a strong focus of people management, development and somebody who has the capacity to progress onto the companies General Manager in Waiting programme. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you ll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo s when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Jul 31, 2026
Full time
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? Role Profile: As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. We are looking for a Deputy Manager with a strong focus of people management, development and somebody who has the capacity to progress onto the companies General Manager in Waiting programme. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you ll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo s when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
An exciting opportunity has arisen for a Deputy Manager / Assistant Manager to join an employee-owned residential care home near Redhill, Surrey. This is a fantastic chance for an experienced care professional to step into a key leadership role within a boutique, supportive 17-bed home where person-centred care truly comes first. You will work closely with the Registered Manager to ensure high-quality care delivery, oversee daily operations, support staff development, and maintain compliance, while also confidently being able to run the home effectively in the absence of the Registered Manager, including acting as Duty Manager. Key Responsibilities of an Assistant Manager Support the Registered Manager in the overall running of the home, ensuring safe, effective and high-quality care delivery at all times. Take direct responsibility for the day-to-day delivery of regulated care activities, ensuring residents receive personalised care aligned with their needs, wishes, risk assessments and care plans. Oversee key care systems including rotas, induction, training, competencies, supervisions and appraisals. Ensure accurate and up-to-date completion of care planning documentation, including risk assessments, care plans, PEEPs, consents and Mental Capacity Assessments. Support safe medication management processes in line with policies and regulations. Monitor and maintain high standards of infection prevention and control throughout the service. Carry out regular audits to ensure compliance and continuous improvement. Act as Duty Manager and effectively run the home in the absence of the Registered Manager. Promote a positive, person-centred culture focused on dignity, independence and wellbeing. Support staff development through supervision, training and competency assessments. Requirements: Level 3 Diploma in Adult Care (willingness to work towards Level 4 & 5). Previous Experience working within Elderly or Dementia care within the last 5 years Full UK Driving Licence. Previous experience in a senior care role within a residential or nursing setting. Strong leadership and organisational skills. Good understanding of care planning, risk assessments and medication management. Knowledge of CQC standards and safeguarding requirements. Ability to work independently and take responsibility for the service when required. Benefits: Competitive salary Generous bonus scheme Employee owned organisation If you are interested in the above position please apply, or for more information contact Emma Heath at Domus Recruitment. As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with 300 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.
Jul 31, 2026
Full time
An exciting opportunity has arisen for a Deputy Manager / Assistant Manager to join an employee-owned residential care home near Redhill, Surrey. This is a fantastic chance for an experienced care professional to step into a key leadership role within a boutique, supportive 17-bed home where person-centred care truly comes first. You will work closely with the Registered Manager to ensure high-quality care delivery, oversee daily operations, support staff development, and maintain compliance, while also confidently being able to run the home effectively in the absence of the Registered Manager, including acting as Duty Manager. Key Responsibilities of an Assistant Manager Support the Registered Manager in the overall running of the home, ensuring safe, effective and high-quality care delivery at all times. Take direct responsibility for the day-to-day delivery of regulated care activities, ensuring residents receive personalised care aligned with their needs, wishes, risk assessments and care plans. Oversee key care systems including rotas, induction, training, competencies, supervisions and appraisals. Ensure accurate and up-to-date completion of care planning documentation, including risk assessments, care plans, PEEPs, consents and Mental Capacity Assessments. Support safe medication management processes in line with policies and regulations. Monitor and maintain high standards of infection prevention and control throughout the service. Carry out regular audits to ensure compliance and continuous improvement. Act as Duty Manager and effectively run the home in the absence of the Registered Manager. Promote a positive, person-centred culture focused on dignity, independence and wellbeing. Support staff development through supervision, training and competency assessments. Requirements: Level 3 Diploma in Adult Care (willingness to work towards Level 4 & 5). Previous Experience working within Elderly or Dementia care within the last 5 years Full UK Driving Licence. Previous experience in a senior care role within a residential or nursing setting. Strong leadership and organisational skills. Good understanding of care planning, risk assessments and medication management. Knowledge of CQC standards and safeguarding requirements. Ability to work independently and take responsibility for the service when required. Benefits: Competitive salary Generous bonus scheme Employee owned organisation If you are interested in the above position please apply, or for more information contact Emma Heath at Domus Recruitment. As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with 300 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.
Position Title: HR Consultant Contact Centre Duration: Contract - 12 Months Location: Whitley - Coventry £28.43 per hour - Inside IR35 (Umbrella Rate) The Opportunity: This role is an HR Consultant role based at Whitley, Coventry - the team operates hybrid working therefore working remotely from home for some of the time, and attending the office for 2-3 days a week. The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all the Company s colleagues and managers. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant, and will also make outbound calls where necessary to discuss queries with employees. Knowledge, Skills and Experience: Previous experience of working in an HR employee advisory role Excellent communication skills both spoken and written Strong generalist HR experience including substantial knowledge of key HR practices such as disciplinary, grievances, absence management and performance Good understanding of UK employment law IT literate including strong working knowledge of Microsoft Word, PowerPoint and Excel Excellent Opportunity with immediate starts available
Jul 31, 2026
Contractor
Position Title: HR Consultant Contact Centre Duration: Contract - 12 Months Location: Whitley - Coventry £28.43 per hour - Inside IR35 (Umbrella Rate) The Opportunity: This role is an HR Consultant role based at Whitley, Coventry - the team operates hybrid working therefore working remotely from home for some of the time, and attending the office for 2-3 days a week. The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all the Company s colleagues and managers. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant, and will also make outbound calls where necessary to discuss queries with employees. Knowledge, Skills and Experience: Previous experience of working in an HR employee advisory role Excellent communication skills both spoken and written Strong generalist HR experience including substantial knowledge of key HR practices such as disciplinary, grievances, absence management and performance Good understanding of UK employment law IT literate including strong working knowledge of Microsoft Word, PowerPoint and Excel Excellent Opportunity with immediate starts available
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? Role Profile: As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. We are looking for a Deputy Manager with a strong focus of people management, development and somebody who has the capacity to progress onto the companies General Manager in Waiting programme. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you ll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo s when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Jul 31, 2026
Full time
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? Role Profile: As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. We are looking for a Deputy Manager with a strong focus of people management, development and somebody who has the capacity to progress onto the companies General Manager in Waiting programme. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you ll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo s when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Our OEM Client based in Whitley, Coventry, is searching for a HR Consultant Contact Centre to join their team, Inside IR35. This is a contract position with a proposed end date of 28th June 2027. Umbrella Pay Rate: £28.43 per hour. The Opportunity: This role is an HR Consultant role based at Whitley, Coventry - the team operates hybrid working therefore working remotely from home for some of the time and attending the office for 2-3 days a week. The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all colleagues and managers. This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant and will also make outbound calls where necessary to discuss queries with employees. The role is also responsible for the pulling of the absence report and management of the Un associated inbox as a daily task, the latter being a repository for non-employee queries raised from non-email addresses. Key Performance Indicators: First Contact Resolution of Tickets received by Contact Centre 85%. Considered responses given to Email, Virtual Assistant and Portal responses. Case Resolution to Tickets received in line with service SLA s 5 days resolution: 90%. Quality of responses to meet ticketing audit requirements- 80%. Employee Satisfaction 85% in ticketing and 95% in Virtual Assistant. Key Accountabilities & Responsibilities: First point of contact for UK based employees, answering queries via outbound calling and email / portal / virtual chat on HR policy and procedures. Understand the employees query, identify the correct policy to suit their circumstances, help them understand the policy and then enable them to apply the policy to their circumstances. Utilise knowledge of employment law and JLR policy to coach managers in applying policies in the correct way and minimise risk to the business. Responsible for building rapport with employees to enable an accurate understanding of their query. Maintain effective relationships with the wider HR community and the business i.e. CoE, Shared Delivery HR, Business HR and employee base. Support operational management to ensure all transactional and administrative processes are executed accurately as per the service level agreements. Work effectively as part of the HR Direct operational team. Assist in the development, maintenance and deployment of policies under the HR Direct area. Undertake any other work as directed by their line manager in connection with their job as may be requested. Key Interactions: All company UK employees, including Trade Union. Internal HR Direct teams Tier 1 Service Operations and Tier 2 . Contact Centre Consultants Team Lead. HR Manager Contact Centre. International HR Managers. Other supporting functions i.e. Payroll, Business Protection, IT, Company Vehicles, Manpower. Other HR functions HRBP, CoE. Essential Skills, Knowledge and Experience Required: Previous experience of working in an HR employee advisory role. Degree qualified or equivalent experience preferred. Excellent communication skills both spoken and written. Strong generalist HR experience including substantial knowledge of key HR practices such as disciplinary, grievances, absence management and performance. Good understanding of UK employment law. IT literate including strong working knowledge of Microsoft Word, PowerPoint and Excel. Desirable Skills, Knowledge and Experience Requested: Ability to deliver results consistently in a fast-paced HR Contact Centre. Proven Project Management experience using Project Management techniques e.g. Project Planning, Risk Management etc Experience of stakeholder management . Experience of process development. SAP proficient including use of PB, PA and PPOSE, and Success Factors proficient including use of Employee Central. Working knowledge of ticketing systems preferably CloudforService (C4S). Experience of managing a high volume of queries. Experience of managing chat escalations from a virtual agent / chat bot. Essential Personal Profile Required: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable. An individual who is results driven, demonstrates, tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment. An individual who is a problem solver. An individual with the ability to combine a short term, pragmatic focus with longer term planning. An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs. An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style. A good communicator who can communicate complex ideas. An effective team player, actively leads, develops and supports team members. Resilient and enthusiastic, an individual able to deliver results under pressure. Desirable Personal Profile Requested: An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along.
Jul 31, 2026
Contractor
Our OEM Client based in Whitley, Coventry, is searching for a HR Consultant Contact Centre to join their team, Inside IR35. This is a contract position with a proposed end date of 28th June 2027. Umbrella Pay Rate: £28.43 per hour. The Opportunity: This role is an HR Consultant role based at Whitley, Coventry - the team operates hybrid working therefore working remotely from home for some of the time and attending the office for 2-3 days a week. The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all colleagues and managers. This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant and will also make outbound calls where necessary to discuss queries with employees. The role is also responsible for the pulling of the absence report and management of the Un associated inbox as a daily task, the latter being a repository for non-employee queries raised from non-email addresses. Key Performance Indicators: First Contact Resolution of Tickets received by Contact Centre 85%. Considered responses given to Email, Virtual Assistant and Portal responses. Case Resolution to Tickets received in line with service SLA s 5 days resolution: 90%. Quality of responses to meet ticketing audit requirements- 80%. Employee Satisfaction 85% in ticketing and 95% in Virtual Assistant. Key Accountabilities & Responsibilities: First point of contact for UK based employees, answering queries via outbound calling and email / portal / virtual chat on HR policy and procedures. Understand the employees query, identify the correct policy to suit their circumstances, help them understand the policy and then enable them to apply the policy to their circumstances. Utilise knowledge of employment law and JLR policy to coach managers in applying policies in the correct way and minimise risk to the business. Responsible for building rapport with employees to enable an accurate understanding of their query. Maintain effective relationships with the wider HR community and the business i.e. CoE, Shared Delivery HR, Business HR and employee base. Support operational management to ensure all transactional and administrative processes are executed accurately as per the service level agreements. Work effectively as part of the HR Direct operational team. Assist in the development, maintenance and deployment of policies under the HR Direct area. Undertake any other work as directed by their line manager in connection with their job as may be requested. Key Interactions: All company UK employees, including Trade Union. Internal HR Direct teams Tier 1 Service Operations and Tier 2 . Contact Centre Consultants Team Lead. HR Manager Contact Centre. International HR Managers. Other supporting functions i.e. Payroll, Business Protection, IT, Company Vehicles, Manpower. Other HR functions HRBP, CoE. Essential Skills, Knowledge and Experience Required: Previous experience of working in an HR employee advisory role. Degree qualified or equivalent experience preferred. Excellent communication skills both spoken and written. Strong generalist HR experience including substantial knowledge of key HR practices such as disciplinary, grievances, absence management and performance. Good understanding of UK employment law. IT literate including strong working knowledge of Microsoft Word, PowerPoint and Excel. Desirable Skills, Knowledge and Experience Requested: Ability to deliver results consistently in a fast-paced HR Contact Centre. Proven Project Management experience using Project Management techniques e.g. Project Planning, Risk Management etc Experience of stakeholder management . Experience of process development. SAP proficient including use of PB, PA and PPOSE, and Success Factors proficient including use of Employee Central. Working knowledge of ticketing systems preferably CloudforService (C4S). Experience of managing a high volume of queries. Experience of managing chat escalations from a virtual agent / chat bot. Essential Personal Profile Required: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable. An individual who is results driven, demonstrates, tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment. An individual who is a problem solver. An individual with the ability to combine a short term, pragmatic focus with longer term planning. An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs. An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style. A good communicator who can communicate complex ideas. An effective team player, actively leads, develops and supports team members. Resilient and enthusiastic, an individual able to deliver results under pressure. Desirable Personal Profile Requested: An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along.
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? Role Profile: As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. We are looking for a Deputy Manager with a strong focus of people management, development and somebody who has the capacity to progress onto the companies General Manager in Waiting programme. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you ll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo s when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Jul 31, 2026
Full time
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? Role Profile: As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. We are looking for a Deputy Manager with a strong focus of people management, development and somebody who has the capacity to progress onto the companies General Manager in Waiting programme. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you ll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo s when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
CENTRE FOR SUSTAINABLE ENERGY
Bristol, Gloucestershire
Job Title: Financial Controller Location: Bristol office, hybrid (minimum three days a week onsite) Salary: 50,285 per annum Job Type: Fixed term maternity cover, approximately 15 months. Minimum 30 hours a week, up to full time (37.5 hours) The Role: This role covers the current post-holder's maternity leave for an anticipated 15 months. As Financial Controller you will lead CSE's finance team, directing and overseeing the finance function in compliance with appropriate accounting standards and practices, company and charity law. You will provide timely, accurate financial and management information to support strategic decision-making and effective budgetary control by our Senior Leadership Team, Trustees, project managers and other budget holders. You will line manage the Finance Manager and Finance Assistant, and be a member of CSE's Senior Management Team. Reporting to the Director of Finance and Operations, you will work alongside the wider Operations Team to provide operational support that underpins delivery of our charitable mission. This is a fast-paced role and we need someone who can get up to speed with minimal delay. Specific responsibilities: An applicant appointed to the role will be expected to: Take responsibility for day-to-day accounting, invoicing, payroll, VAT returns, payments and banking, credit control and cash management, including timely monthly management accounts. Line manage the Finance Manager and Finance Assistant. Co-ordinate the annual budget cycle and mid-year budget refresh alongside the Director of Finance & Operations and SLT. Attend monthly SMT meetings to share the previous month's financial results and handle related queries. Prepare accurate, accessible reports on organisational, team, staff and project financial indicators to support timely decision-making. Maintain the organisation's financial records to appropriate accounting standards and prepare documentation for the annual audit and other statutory reporting. Liaise with CSE's auditors to enable an effective and timely annual audit. Support project managers to plan and manage project budgets, providing financial data for reporting to clients and funders. Provide expertise on financial costing and monitoring approaches for new project funding proposals, reflecting funder requirements. Provide finance support to Retrofit West CIC, including financial reporting, statutory obligations and payroll as required. About you: Essential attributes for this role include: Fully qualified ACA, ACCA or equivalent accountant. At least seven years' post-qualification experience, including at least five years in a financial management role. Working knowledge of accounting standards, VAT and HMRC regulations in England, including requirements applicable to a UK charity with a trading subsidiary. Experience of leading the preparation for an annual audit. Experience of preparing routine financial and management information reports for senior executives and staff. Experience of using timesheet software to track allocation of staff time to different cost centres. High level competence with Sage accounting software and MS Excel. Able to analyse, structure and sense-check financial data to produce clear, informative reports, with excellent attention to detail. Excellent written and verbal communication skills, with proven management skills. Self-motivated and organised, able to work with limited supervision and manage conflicting priorities. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Company pension scheme with 8% employer and 6% employee contributions Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with working hours and will discuss this openly if you are invited to interview. How to apply To submit your application, please click the apply button and check your emails for the link to the full job description and the application form, which must be filled in to complete your application. You can also download the application form from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered. The closing date for applications is 5pm on Sunday 16 August 2026. First interviews are expected online on Thursday 3 and Friday 4 September 2026, with final panel interviews at our Bristol office on Thursday 10 and Friday 11 September 2026. The earliest start date is early October 2026. This role requires a basic DBS check. If invited to interview, we will ask for evidence of eligibility to work in the UK.
Jul 31, 2026
Contractor
Job Title: Financial Controller Location: Bristol office, hybrid (minimum three days a week onsite) Salary: 50,285 per annum Job Type: Fixed term maternity cover, approximately 15 months. Minimum 30 hours a week, up to full time (37.5 hours) The Role: This role covers the current post-holder's maternity leave for an anticipated 15 months. As Financial Controller you will lead CSE's finance team, directing and overseeing the finance function in compliance with appropriate accounting standards and practices, company and charity law. You will provide timely, accurate financial and management information to support strategic decision-making and effective budgetary control by our Senior Leadership Team, Trustees, project managers and other budget holders. You will line manage the Finance Manager and Finance Assistant, and be a member of CSE's Senior Management Team. Reporting to the Director of Finance and Operations, you will work alongside the wider Operations Team to provide operational support that underpins delivery of our charitable mission. This is a fast-paced role and we need someone who can get up to speed with minimal delay. Specific responsibilities: An applicant appointed to the role will be expected to: Take responsibility for day-to-day accounting, invoicing, payroll, VAT returns, payments and banking, credit control and cash management, including timely monthly management accounts. Line manage the Finance Manager and Finance Assistant. Co-ordinate the annual budget cycle and mid-year budget refresh alongside the Director of Finance & Operations and SLT. Attend monthly SMT meetings to share the previous month's financial results and handle related queries. Prepare accurate, accessible reports on organisational, team, staff and project financial indicators to support timely decision-making. Maintain the organisation's financial records to appropriate accounting standards and prepare documentation for the annual audit and other statutory reporting. Liaise with CSE's auditors to enable an effective and timely annual audit. Support project managers to plan and manage project budgets, providing financial data for reporting to clients and funders. Provide expertise on financial costing and monitoring approaches for new project funding proposals, reflecting funder requirements. Provide finance support to Retrofit West CIC, including financial reporting, statutory obligations and payroll as required. About you: Essential attributes for this role include: Fully qualified ACA, ACCA or equivalent accountant. At least seven years' post-qualification experience, including at least five years in a financial management role. Working knowledge of accounting standards, VAT and HMRC regulations in England, including requirements applicable to a UK charity with a trading subsidiary. Experience of leading the preparation for an annual audit. Experience of preparing routine financial and management information reports for senior executives and staff. Experience of using timesheet software to track allocation of staff time to different cost centres. High level competence with Sage accounting software and MS Excel. Able to analyse, structure and sense-check financial data to produce clear, informative reports, with excellent attention to detail. Excellent written and verbal communication skills, with proven management skills. Self-motivated and organised, able to work with limited supervision and manage conflicting priorities. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Company pension scheme with 8% employer and 6% employee contributions Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with working hours and will discuss this openly if you are invited to interview. How to apply To submit your application, please click the apply button and check your emails for the link to the full job description and the application form, which must be filled in to complete your application. You can also download the application form from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered. The closing date for applications is 5pm on Sunday 16 August 2026. First interviews are expected online on Thursday 3 and Friday 4 September 2026, with final panel interviews at our Bristol office on Thursday 10 and Friday 11 September 2026. The earliest start date is early October 2026. This role requires a basic DBS check. If invited to interview, we will ask for evidence of eligibility to work in the UK.
The Cinnamon Care Collection
Thurnby, Leicestershire
New Care Home Opening September 2026! Team Leader £17.12 per hour plus company benefits Full Time Hours - Night Shifts to include alternate weekend working A Top 20 Care Home Group 2026! Awarded 'One of the UK s Best Companies To Work For Please note, we are unable to offer sponsorship for this role Thurnby Fields is a luxurious residential and dementia care home based in Leicester, offering state-of-the-art facilities, which include 73 large en-suite bedrooms and 10 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. The Team Leader works hands on within the home and is responsible for the overall supervision and success of teams being managed. You will be responsible for ensuring excellence in resident care, providing outreach and support to families, retaining dedicated Senior Care Assistants and Care Assistants. Facilitating ongoing training and educational opportunities for the team is part of the role. This is not a supernumerary role however time will be given for management tasks. The Team Leader is a succession role for those interested into developing into Deputy Managers of the future. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards Main Responsibilities of the role: Alongside the Deputy Manager, co-ordinate the resident assessment process ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan. Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach. To work hands-on with the team to ensure the appropriate levels of care are in place always. Deliver and Manage the Medication administration processes, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs. Alongside the Deputy Manager recruit the care team through the Cinnamon process, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis. Regularly communicate to family members with regards to resident needs and progress. Manage team member absence and conduct return to work sessions with staff following all absences, with support from the Deputy Manager and home Administrator. Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas. Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always. Essential for this role: NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (Desirable but not essential) Two years experience in long-term care or similar industry Experience of planning, implement, evaluate and clearly document care delivery Experience of working with older people.
Jul 31, 2026
Full time
New Care Home Opening September 2026! Team Leader £17.12 per hour plus company benefits Full Time Hours - Night Shifts to include alternate weekend working A Top 20 Care Home Group 2026! Awarded 'One of the UK s Best Companies To Work For Please note, we are unable to offer sponsorship for this role Thurnby Fields is a luxurious residential and dementia care home based in Leicester, offering state-of-the-art facilities, which include 73 large en-suite bedrooms and 10 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. The Team Leader works hands on within the home and is responsible for the overall supervision and success of teams being managed. You will be responsible for ensuring excellence in resident care, providing outreach and support to families, retaining dedicated Senior Care Assistants and Care Assistants. Facilitating ongoing training and educational opportunities for the team is part of the role. This is not a supernumerary role however time will be given for management tasks. The Team Leader is a succession role for those interested into developing into Deputy Managers of the future. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards Main Responsibilities of the role: Alongside the Deputy Manager, co-ordinate the resident assessment process ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan. Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach. To work hands-on with the team to ensure the appropriate levels of care are in place always. Deliver and Manage the Medication administration processes, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs. Alongside the Deputy Manager recruit the care team through the Cinnamon process, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis. Regularly communicate to family members with regards to resident needs and progress. Manage team member absence and conduct return to work sessions with staff following all absences, with support from the Deputy Manager and home Administrator. Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas. Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always. Essential for this role: NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (Desirable but not essential) Two years experience in long-term care or similar industry Experience of planning, implement, evaluate and clearly document care delivery Experience of working with older people.
Key Responsibilities Provide high-quality, person-centred support to individuals with learning disabilities, autism, mental health conditions, physical disabilities, dementia, or other complex needs. Assist service users with daily living activities, including personal care, dressing, bathing, grooming, toileting, and maintaining personal hygiene where required. Support individuals to maintain their independence while respecting their dignity, privacy, choices, and individual preferences. Encourage and promote independence by assisting service users in developing life skills and achieving personal goals. Support with meal planning, food preparation, nutrition, hydration, and any dietary requirements. Administer or assist with medication in accordance with company policies, training, and medication administration procedures. Accompany service users to medical appointments, community activities, education, work placements, shopping, and social events. Provide emotional support, companionship, and reassurance to promote positive mental health and overall wellbeing. Maintain accurate, timely, and confidential records, including daily notes, care documentation, incident reports, and medication records. Observe and report any changes in an individual's physical, emotional, or behavioural condition to the appropriate manager or healthcare professional. Follow safeguarding procedures and report concerns relating to abuse, neglect, or welfare in accordance with organisational policies. Work in compliance with the Health and Social Care Act, CQC regulations, safeguarding legislation, health and safety requirements, and company policies. Promote equality, diversity, inclusion, dignity, and respect in all aspects of care and support. Build positive relationships with service users, families, colleagues, and external healthcare professionals. Support individuals with mobility, moving and handling, and the safe use of mobility equipment where required. Participate in team meetings, supervision sessions, mandatory training, and continuous professional development activities. Maintain a safe, clean, and comfortable living environment while following infection prevention and control procedures. Respond calmly and professionally to emergencies, incidents, and challenging situations while following established procedures. Work flexibly across various shifts, including days, nights, weekends, bank holidays, and sleep-in shifts where required. Essential Requirements Right to work in the UK. Compassionate, caring, patient, and reliable approach to supporting vulnerable individuals. Good communication and interpersonal skills, both verbal and written. Ability to work independently as well as part of a multidisciplinary team. Good organisational skills and the ability to manage workload effectively. Willingness to undertake mandatory training and ongoing professional development. Enhanced DBS check (or willingness to obtain one). Flexible approach to working hours and shift patterns. Desirable Qualifications & Experience Previous experience working as a Support Worker, Healthcare Assistant, Care Assistant, or in a similar health and social care role. NVQ/QCF Level 2 or Level 3 Diploma in Health and Social Care (or equivalent). Experience supporting individuals with learning disabilities, autism, mental health needs, dementia, or challenging behaviours. Knowledge of safeguarding, medication administration, infection control, moving and handling, and person-centred care. Full UK driving licence and access to a vehicle (where required). Skills & Competencies Excellent communication and listening skills. Empathy, compassion, and a positive attitude. Ability to remain calm under pressure. Strong problem-solving and decision-making skills. Professionalism, honesty, and integrity. Ability to maintain confidentiality and accurate documentation. Commitment to delivering high-quality, person-centred care and support.
Jul 31, 2026
Seasonal
Key Responsibilities Provide high-quality, person-centred support to individuals with learning disabilities, autism, mental health conditions, physical disabilities, dementia, or other complex needs. Assist service users with daily living activities, including personal care, dressing, bathing, grooming, toileting, and maintaining personal hygiene where required. Support individuals to maintain their independence while respecting their dignity, privacy, choices, and individual preferences. Encourage and promote independence by assisting service users in developing life skills and achieving personal goals. Support with meal planning, food preparation, nutrition, hydration, and any dietary requirements. Administer or assist with medication in accordance with company policies, training, and medication administration procedures. Accompany service users to medical appointments, community activities, education, work placements, shopping, and social events. Provide emotional support, companionship, and reassurance to promote positive mental health and overall wellbeing. Maintain accurate, timely, and confidential records, including daily notes, care documentation, incident reports, and medication records. Observe and report any changes in an individual's physical, emotional, or behavioural condition to the appropriate manager or healthcare professional. Follow safeguarding procedures and report concerns relating to abuse, neglect, or welfare in accordance with organisational policies. Work in compliance with the Health and Social Care Act, CQC regulations, safeguarding legislation, health and safety requirements, and company policies. Promote equality, diversity, inclusion, dignity, and respect in all aspects of care and support. Build positive relationships with service users, families, colleagues, and external healthcare professionals. Support individuals with mobility, moving and handling, and the safe use of mobility equipment where required. Participate in team meetings, supervision sessions, mandatory training, and continuous professional development activities. Maintain a safe, clean, and comfortable living environment while following infection prevention and control procedures. Respond calmly and professionally to emergencies, incidents, and challenging situations while following established procedures. Work flexibly across various shifts, including days, nights, weekends, bank holidays, and sleep-in shifts where required. Essential Requirements Right to work in the UK. Compassionate, caring, patient, and reliable approach to supporting vulnerable individuals. Good communication and interpersonal skills, both verbal and written. Ability to work independently as well as part of a multidisciplinary team. Good organisational skills and the ability to manage workload effectively. Willingness to undertake mandatory training and ongoing professional development. Enhanced DBS check (or willingness to obtain one). Flexible approach to working hours and shift patterns. Desirable Qualifications & Experience Previous experience working as a Support Worker, Healthcare Assistant, Care Assistant, or in a similar health and social care role. NVQ/QCF Level 2 or Level 3 Diploma in Health and Social Care (or equivalent). Experience supporting individuals with learning disabilities, autism, mental health needs, dementia, or challenging behaviours. Knowledge of safeguarding, medication administration, infection control, moving and handling, and person-centred care. Full UK driving licence and access to a vehicle (where required). Skills & Competencies Excellent communication and listening skills. Empathy, compassion, and a positive attitude. Ability to remain calm under pressure. Strong problem-solving and decision-making skills. Professionalism, honesty, and integrity. Ability to maintain confidentiality and accurate documentation. Commitment to delivering high-quality, person-centred care and support.
Romford Care Centre are recuiting a Bank Chef to join their friendly care home based in Ilford Essex, Duties include To oversee staff in the kitchen area and identify workloads and organise accordingly. To ensure the standards, cleanliness and maintenance of the kitchen area and associated equipment. To be responsible for the adherence to the standard operating procedure of equipment and proper use and to meet Health and Safety Regulations and other regulations recommended by the Registering Authority. To be responsible for the cost control procedures and cost effectiveness. To prepare and review menus in conjunction with the General Manager. To understand the importance of providing the appropriate diets and special dietary needs. To perform other related duties, not specifically enumerated in this job description, which may from time to time be assigned by the General Manager. Benefits: Ongoing training and support to further your career A Career pathway with opportunities to get promoted; where progression to management positions is encouraged Comprehensive induction Employee Assistant Programme Company pension scheme Paid annual leave (pro rata) Refer a friend bonus Parking available on site
Jul 31, 2026
Full time
Romford Care Centre are recuiting a Bank Chef to join their friendly care home based in Ilford Essex, Duties include To oversee staff in the kitchen area and identify workloads and organise accordingly. To ensure the standards, cleanliness and maintenance of the kitchen area and associated equipment. To be responsible for the adherence to the standard operating procedure of equipment and proper use and to meet Health and Safety Regulations and other regulations recommended by the Registering Authority. To be responsible for the cost control procedures and cost effectiveness. To prepare and review menus in conjunction with the General Manager. To understand the importance of providing the appropriate diets and special dietary needs. To perform other related duties, not specifically enumerated in this job description, which may from time to time be assigned by the General Manager. Benefits: Ongoing training and support to further your career A Career pathway with opportunities to get promoted; where progression to management positions is encouraged Comprehensive induction Employee Assistant Programme Company pension scheme Paid annual leave (pro rata) Refer a friend bonus Parking available on site
Job Description: Support Assistant Responsible To : Service Manager/Team Leader or other Manager as designated by the company Short Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures. Summary of Benefits: Competitive hourly rate depending on experience 28 days annual leave (pro rata for part time hours) Full time and part time shifts available Company Pension Scheme Mileage paid for business use Car business insurance paid Enhanced Adult Workforce DBS paid Paid training mandatory and care certificates Specific Duties: The Support Assistant will be specifically responsible for: Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s) Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan Safeguarding the rights and dignity of each SU Fostering of a positive environment in which SUs are actively engaged Conducting daily assessment of SUs mental and physical state; updating associated records and informing management Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms Personal delivery of physical and mental support to SUs Promoting SUs health and assist in their accurate medication Promoting SUs hygiene and personal presentation Supporting SUs with developing social skills and future independent living Supporting SUs with their daily living skills and domestic chores Supporting SUs with scheduling and attending appointments and day time activities. Supporting SUs to use public transport. Encouraging and motivating SUs into employment, voluntary work and/or education Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation. Generic Duties: In addition to specific responsibilities, the SA will also be responsible for ensuring: The maintenance of confidentiality of all information unless otherwise permitted by management Full compliance with company s vision, values, policies and procedures Compliance with legislation and GSCC Code of Conduct as reflected in company procedures Undergo training and professional development as directed by the company
Jul 31, 2026
Full time
Job Description: Support Assistant Responsible To : Service Manager/Team Leader or other Manager as designated by the company Short Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures. Summary of Benefits: Competitive hourly rate depending on experience 28 days annual leave (pro rata for part time hours) Full time and part time shifts available Company Pension Scheme Mileage paid for business use Car business insurance paid Enhanced Adult Workforce DBS paid Paid training mandatory and care certificates Specific Duties: The Support Assistant will be specifically responsible for: Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s) Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan Safeguarding the rights and dignity of each SU Fostering of a positive environment in which SUs are actively engaged Conducting daily assessment of SUs mental and physical state; updating associated records and informing management Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms Personal delivery of physical and mental support to SUs Promoting SUs health and assist in their accurate medication Promoting SUs hygiene and personal presentation Supporting SUs with developing social skills and future independent living Supporting SUs with their daily living skills and domestic chores Supporting SUs with scheduling and attending appointments and day time activities. Supporting SUs to use public transport. Encouraging and motivating SUs into employment, voluntary work and/or education Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation. Generic Duties: In addition to specific responsibilities, the SA will also be responsible for ensuring: The maintenance of confidentiality of all information unless otherwise permitted by management Full compliance with company s vision, values, policies and procedures Compliance with legislation and GSCC Code of Conduct as reflected in company procedures Undergo training and professional development as directed by the company
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face events sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits in fundraising Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jul 31, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face events sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits in fundraising Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jul 31, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
We are working with a client in the Liverpool area who is looking for a dedicated Reablement Assistant to join their Dementia Care Unit. This is a fantastic opportunity to support adults living with dementia by delivering high-quality, person-centred care in a safe and supportive environment. As a Reablement Assistant , you will provide compassionate support to individuals living with dementia, assisting them with daily living activities, promoting dignity and wellbeing, and encouraging independence wherever possible. You will work as part of a multidisciplinary team to deliver tailored care that meets each individual's unique needs. Key Responsibilities Provide person-centred care and support to adults living with dementia, ensuring their comfort, dignity, and wellbeing. Assist with personal care, mobility, meal preparation, hydration, and other daily living activities. Encourage individuals to maintain their independence and participate in meaningful activities wherever possible. Build positive relationships with residents and provide reassurance and emotional support to those experiencing memory loss or confusion. Work collaboratively with nurses, healthcare professionals, and the wider multidisciplinary team to deliver high-quality dementia care. Follow and contribute to individual care plans, ensuring support is tailored to each person's needs and preferences. Maintain accurate records and promptly report any changes in a resident's physical or mental wellbeing to your Line Manager. Promote a safe, respectful, and inclusive environment while adhering to all Council policies, including safeguarding, equality, dignity, and anti-discriminatory practice. Key Requirements Experience supporting adults in a dementia care, residential care, or similar health and social care setting. A compassionate, patient, and person-centred approach to supporting individuals living with dementia. Excellent communication and interpersonal skills, with the ability to build trusting relationships. Ability to work effectively as part of a multidisciplinary team while promoting independence and choice. Reliable, flexible, and committed to delivering high-quality care. Ability to maintain accurate written records and follow care plans effectively. Contract Length: 12 months minimum Pay Rate : 14.93 Working pattern - 37 hours per week. Hit the apply button now and follow the steps below: Contact Leasha on (phone number removed) Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Children's Services and will also provide expert career advice along the way. We also have a market leading referral scheme of up to 250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Leasha at Spencer Clarke Group. T's & C's apply.
Jul 31, 2026
Seasonal
We are working with a client in the Liverpool area who is looking for a dedicated Reablement Assistant to join their Dementia Care Unit. This is a fantastic opportunity to support adults living with dementia by delivering high-quality, person-centred care in a safe and supportive environment. As a Reablement Assistant , you will provide compassionate support to individuals living with dementia, assisting them with daily living activities, promoting dignity and wellbeing, and encouraging independence wherever possible. You will work as part of a multidisciplinary team to deliver tailored care that meets each individual's unique needs. Key Responsibilities Provide person-centred care and support to adults living with dementia, ensuring their comfort, dignity, and wellbeing. Assist with personal care, mobility, meal preparation, hydration, and other daily living activities. Encourage individuals to maintain their independence and participate in meaningful activities wherever possible. Build positive relationships with residents and provide reassurance and emotional support to those experiencing memory loss or confusion. Work collaboratively with nurses, healthcare professionals, and the wider multidisciplinary team to deliver high-quality dementia care. Follow and contribute to individual care plans, ensuring support is tailored to each person's needs and preferences. Maintain accurate records and promptly report any changes in a resident's physical or mental wellbeing to your Line Manager. Promote a safe, respectful, and inclusive environment while adhering to all Council policies, including safeguarding, equality, dignity, and anti-discriminatory practice. Key Requirements Experience supporting adults in a dementia care, residential care, or similar health and social care setting. A compassionate, patient, and person-centred approach to supporting individuals living with dementia. Excellent communication and interpersonal skills, with the ability to build trusting relationships. Ability to work effectively as part of a multidisciplinary team while promoting independence and choice. Reliable, flexible, and committed to delivering high-quality care. Ability to maintain accurate written records and follow care plans effectively. Contract Length: 12 months minimum Pay Rate : 14.93 Working pattern - 37 hours per week. Hit the apply button now and follow the steps below: Contact Leasha on (phone number removed) Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Children's Services and will also provide expert career advice along the way. We also have a market leading referral scheme of up to 250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Leasha at Spencer Clarke Group. T's & C's apply.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences) Hours Permanent, Full Time - 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins. Service Papist Way, Wallingford. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Papist Way. Papist Way is home to 10 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 25/08/2026 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Jul 31, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences) Hours Permanent, Full Time - 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins. Service Papist Way, Wallingford. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Papist Way. Papist Way is home to 10 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 25/08/2026 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends & sleep in s. Service Grove House, Oxford. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Grove House. Grove House is designed to meet the needs of residents with enduring mental health. It is staffed 24 hours a day, with staff available during the day and a sleep in member of staff. Grove House staff offer a high level of support, and clients work closely with staff to achieve their personal goals and gain increased independence before taking the next step in their journey. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Where a senior is employed within the transitional services they will be required to take part in the community on call rota to support residents out of hours. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 25/07/2026. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Jul 31, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends & sleep in s. Service Grove House, Oxford. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Grove House. Grove House is designed to meet the needs of residents with enduring mental health. It is staffed 24 hours a day, with staff available during the day and a sleep in member of staff. Grove House staff offer a high level of support, and clients work closely with staff to achieve their personal goals and gain increased independence before taking the next step in their journey. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Where a senior is employed within the transitional services they will be required to take part in the community on call rota to support residents out of hours. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 25/07/2026. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
