Job Title: Customer Service Representative Location: Chelmsford Remuneration: £12.71 per hour Contract Details: Temporary, with potential for permanent placement IMMEDIATE START AVAILABLE Responsibilities: Engage with customers at the trade counter, providing top-notch service with a smile! Keep up-to-date with our product portfolio, promotions, and training - your knowledge is key! Build strong relationships with colleagues, customers, and suppliers through effective communication. Handle customer requests, orders, and complaints swiftly to ensure satisfaction. Prepare the trade counter and customer area, keeping it stocked, clean, and welcoming. Raise competitive sales quotations and follow up to finalise orders. Source and order non-stock items promptly from within the organisation. Maintain accurate stock levels and participate in stock takes. Manage returned products in accordance with warranty policies. Keep branch administration organised - files, customer records, and health and safety documents must be in order! Ensure a clean and safe work environment by adhering to health and safety guidelines, including proper use of PPE. Handle fragile items carefully and comply with manual handling regulations-heavy lifting may be required! Process deliveries, sort, stack, and pick orders efficiently for customer collection or delivery. Experience Required: We're looking for someone who thrives in a dynamic environment! You should have: A solid education background, including maths and English. Excellent telephone manner and customer service skills. Proven experience in a similar role - multitasking is your forte! A team-oriented mindset with the ability to work independently. The capability to work under pressure and meet deadlines. Join our team for a full-time, temporary position working Monday to Friday, 8 am to 5 pm, with a one-hour unpaid lunch. You'll engage directly with customers, handle stock, process orders, and maintain a tidy environment. Training will be provided to enhance your product knowledge and ensure you succeed in your role. If you are enthusiastic about delivering exceptional customer service and enjoy a fast-paced environment, we want to hear from you! Apply now to embark on an exciting journey with us! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 03, 2026
Seasonal
Job Title: Customer Service Representative Location: Chelmsford Remuneration: £12.71 per hour Contract Details: Temporary, with potential for permanent placement IMMEDIATE START AVAILABLE Responsibilities: Engage with customers at the trade counter, providing top-notch service with a smile! Keep up-to-date with our product portfolio, promotions, and training - your knowledge is key! Build strong relationships with colleagues, customers, and suppliers through effective communication. Handle customer requests, orders, and complaints swiftly to ensure satisfaction. Prepare the trade counter and customer area, keeping it stocked, clean, and welcoming. Raise competitive sales quotations and follow up to finalise orders. Source and order non-stock items promptly from within the organisation. Maintain accurate stock levels and participate in stock takes. Manage returned products in accordance with warranty policies. Keep branch administration organised - files, customer records, and health and safety documents must be in order! Ensure a clean and safe work environment by adhering to health and safety guidelines, including proper use of PPE. Handle fragile items carefully and comply with manual handling regulations-heavy lifting may be required! Process deliveries, sort, stack, and pick orders efficiently for customer collection or delivery. Experience Required: We're looking for someone who thrives in a dynamic environment! You should have: A solid education background, including maths and English. Excellent telephone manner and customer service skills. Proven experience in a similar role - multitasking is your forte! A team-oriented mindset with the ability to work independently. The capability to work under pressure and meet deadlines. Join our team for a full-time, temporary position working Monday to Friday, 8 am to 5 pm, with a one-hour unpaid lunch. You'll engage directly with customers, handle stock, process orders, and maintain a tidy environment. Training will be provided to enhance your product knowledge and ensure you succeed in your role. If you are enthusiastic about delivering exceptional customer service and enjoy a fast-paced environment, we want to hear from you! Apply now to embark on an exciting journey with us! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Returns and Administration Assistant Full-Time 40 hours per week (Monday - Friday) We are looking for a reliable Customer Returns and Administration Assistant to join our busy office admin team. Key Responsibilities Provide administrative support across operations Process and manage sales orders accurately Handle customer queries and order tracking Coordinate product returns and documentation Key Skills & Competencies Strong attention to detail and organisational skills Excellent communication and customer service skills Self-motivated with ability to work independently Proficient in Microsoft Word and Excel Desirable Experience with NetSuite or ERP systems Knowledge of warehousing, logistics or returns processes Essential Requirements Must hold a full valid driving licence Happy to travel occasionally Ideal for someone organised and customer-focused. Apply now!
Aug 03, 2026
Full time
Customer Returns and Administration Assistant Full-Time 40 hours per week (Monday - Friday) We are looking for a reliable Customer Returns and Administration Assistant to join our busy office admin team. Key Responsibilities Provide administrative support across operations Process and manage sales orders accurately Handle customer queries and order tracking Coordinate product returns and documentation Key Skills & Competencies Strong attention to detail and organisational skills Excellent communication and customer service skills Self-motivated with ability to work independently Proficient in Microsoft Word and Excel Desirable Experience with NetSuite or ERP systems Knowledge of warehousing, logistics or returns processes Essential Requirements Must hold a full valid driving licence Happy to travel occasionally Ideal for someone organised and customer-focused. Apply now!
Dealership Service Advisor, Swindon Reactive Recruitment are proud to be working with one of the largest dealership groups across the South of the UK. Due to continued success, their prestigious Swindon site require a number of experienced Service Advisors. Service Advisor package: Excellent starting salary £30,000 per annum Up to £10,000 per annum bonus paid on top of the basic salary based on additional products/services upsold and customer service scores Working from their prestigious Swindon site - with flexible working hours to be discussed at interview on a case by case basis Rewarding loyalty with up to 33 days holiday per annum Retail discount scheme Discount for friends and family on vehicles and repair An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events Death in Service benefit of 4 x salary Workplace pension scheme In-house management development scheme Access to an Employee Assistance Programme, including on-line GP for you and your dependants Duties & Responsibilities: Supporting Customers: You'll be the friendly face that helps customers with their service and repair needs, ensuring everything is handled professionally and efficiently Coordinating Repairs: Work closely with our workshop team to ensure vehicles move smoothly through the repair process Providing Clear Solutions: If there are any faults or repairs needed, you'll explain them to customers in a way that's easy to understand and offer clear, practical solutions Staying Organised: Keep the customer database updated and always ready for action Managing the Details: Keep on top of computer-based jobs, purchasing, and invoicing while protecting the interests of both our customers and the company Keeping Records Spotless: Accurately maintain customer and vehicle details, including service histories Upselling with Care: Use your knowledge of our aftersales products and services to recommend the right options to our customers when appropriate Experience Required: A very high level/standard of customer service gained in a face to face and/phone based situations Clear communication skills essential when dealing with customers sometimes dissatisfied Great multi-tasker along with strong attention to detail Good standard of administration Confident in the ability to recommend (up-sell) additional products & services that match customers needs (great bonus paid) A motor background is advantageous but not essential We look forward to receiving your application. KEY: Dealership Service Advisor, Service Advisor, Snr Service Advisor, Dealership Aftersales Advisor, Snr Aftersales Advisor, Aftersales Advisor, Swindon.
Aug 03, 2026
Full time
Dealership Service Advisor, Swindon Reactive Recruitment are proud to be working with one of the largest dealership groups across the South of the UK. Due to continued success, their prestigious Swindon site require a number of experienced Service Advisors. Service Advisor package: Excellent starting salary £30,000 per annum Up to £10,000 per annum bonus paid on top of the basic salary based on additional products/services upsold and customer service scores Working from their prestigious Swindon site - with flexible working hours to be discussed at interview on a case by case basis Rewarding loyalty with up to 33 days holiday per annum Retail discount scheme Discount for friends and family on vehicles and repair An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events Death in Service benefit of 4 x salary Workplace pension scheme In-house management development scheme Access to an Employee Assistance Programme, including on-line GP for you and your dependants Duties & Responsibilities: Supporting Customers: You'll be the friendly face that helps customers with their service and repair needs, ensuring everything is handled professionally and efficiently Coordinating Repairs: Work closely with our workshop team to ensure vehicles move smoothly through the repair process Providing Clear Solutions: If there are any faults or repairs needed, you'll explain them to customers in a way that's easy to understand and offer clear, practical solutions Staying Organised: Keep the customer database updated and always ready for action Managing the Details: Keep on top of computer-based jobs, purchasing, and invoicing while protecting the interests of both our customers and the company Keeping Records Spotless: Accurately maintain customer and vehicle details, including service histories Upselling with Care: Use your knowledge of our aftersales products and services to recommend the right options to our customers when appropriate Experience Required: A very high level/standard of customer service gained in a face to face and/phone based situations Clear communication skills essential when dealing with customers sometimes dissatisfied Great multi-tasker along with strong attention to detail Good standard of administration Confident in the ability to recommend (up-sell) additional products & services that match customers needs (great bonus paid) A motor background is advantageous but not essential We look forward to receiving your application. KEY: Dealership Service Advisor, Service Advisor, Snr Service Advisor, Dealership Aftersales Advisor, Snr Aftersales Advisor, Aftersales Advisor, Swindon.
We are Hiring for a Business Development Manager for an International Bank based in Milton Keynes and cover midland area. Job Purpose: Originating, writing and managing Loan Against Property / Commercial Real Estate lending business for International BANK in UK. Key responsibilities would include LAP business development, customer acquisition, identifying opportunities for cross sale of bank's other products & services, complying to audit & other parameters under the internal/external policy and regulatory framework, Portfolio Management etc. and ensuring 360 degree coverage of the borrower Core Responsibility: Meet the requirements of your position mandate, demonstrate commitment to the Bank's corporate values and best practice ethics, and contribute as an effective team member. Area of Responsibility: Origination of transactions (Direct, Branch Referral, Business Banking Referral, Private Banking Referral, Website leads and also through the broker channel) Writing credit application, coordinate with risk for credit proposals and present to risk and executive committee. Managing post approval requirements to drawdown of the facility Use effective marketing and sales promotional tools for raising the Bank's profile in the target segment Active participation in events organized by Bank, broker channel/s, Solicitors, Empanelled Valuation agencies etc. including events having industry forum, focussing on customer service and quality maintenance. Regular monitoring of loan accounts, comply with requisite reporting and actionable norms/requirements, timely flagging & communicating the deviations, collections, recovery & follow up with the clients for periodical compliance and reporting requirements Understand & comply with conduct risk requirements to meet the Group's conduct risk policies and expectations of regulators. To exhibit high levels of customer service & sound understanding of retail & business transactions. Review valuation report and prepare valuation summary for approval from Risk Management Group Liaise with borrower, Solicitor, CMOG, COPS (disbursement) teams to ensure smooth disbursement of loan proposal Coordinating with borrowers for timely submission of post disbursement covenant reports Successfully interact with internal stakeholders across different departments, brokers and vendors and exhibit exceptional interpersonal skills. New activities identified due to change in processes and products. Any other activity in order to facilitate smooth operation of the branch To undertake projects and assignment from time to time as directed by Key Skills and Knowledge Requirement Ability to network with potential clients for LAP / CRE as well as build on relationship with existing customers of Bank for LAP / CRE (including Direct & Internal Sourcing) Good network of high quality CRE brokers To exhibit sound knowledge and competency in Commercial property/asset backed loans in UK Have a sound knowledge of property valuation, quality and marketability of properties in the United Kingdom; understanding of legal due diligence & documentation Working knowledge of the regulations driving the property or asset backed loans and/or mortgage market in UK. Credit Note writing and Credit Assessment skills. Banking and Lending experience Ability to contribute towards product development, refining lending policies to suit market requirements Strong negotiation and presentation skills; ability to communicate with all levels in the organisation Self-motivated and self-driven
Aug 03, 2026
Full time
We are Hiring for a Business Development Manager for an International Bank based in Milton Keynes and cover midland area. Job Purpose: Originating, writing and managing Loan Against Property / Commercial Real Estate lending business for International BANK in UK. Key responsibilities would include LAP business development, customer acquisition, identifying opportunities for cross sale of bank's other products & services, complying to audit & other parameters under the internal/external policy and regulatory framework, Portfolio Management etc. and ensuring 360 degree coverage of the borrower Core Responsibility: Meet the requirements of your position mandate, demonstrate commitment to the Bank's corporate values and best practice ethics, and contribute as an effective team member. Area of Responsibility: Origination of transactions (Direct, Branch Referral, Business Banking Referral, Private Banking Referral, Website leads and also through the broker channel) Writing credit application, coordinate with risk for credit proposals and present to risk and executive committee. Managing post approval requirements to drawdown of the facility Use effective marketing and sales promotional tools for raising the Bank's profile in the target segment Active participation in events organized by Bank, broker channel/s, Solicitors, Empanelled Valuation agencies etc. including events having industry forum, focussing on customer service and quality maintenance. Regular monitoring of loan accounts, comply with requisite reporting and actionable norms/requirements, timely flagging & communicating the deviations, collections, recovery & follow up with the clients for periodical compliance and reporting requirements Understand & comply with conduct risk requirements to meet the Group's conduct risk policies and expectations of regulators. To exhibit high levels of customer service & sound understanding of retail & business transactions. Review valuation report and prepare valuation summary for approval from Risk Management Group Liaise with borrower, Solicitor, CMOG, COPS (disbursement) teams to ensure smooth disbursement of loan proposal Coordinating with borrowers for timely submission of post disbursement covenant reports Successfully interact with internal stakeholders across different departments, brokers and vendors and exhibit exceptional interpersonal skills. New activities identified due to change in processes and products. Any other activity in order to facilitate smooth operation of the branch To undertake projects and assignment from time to time as directed by Key Skills and Knowledge Requirement Ability to network with potential clients for LAP / CRE as well as build on relationship with existing customers of Bank for LAP / CRE (including Direct & Internal Sourcing) Good network of high quality CRE brokers To exhibit sound knowledge and competency in Commercial property/asset backed loans in UK Have a sound knowledge of property valuation, quality and marketability of properties in the United Kingdom; understanding of legal due diligence & documentation Working knowledge of the regulations driving the property or asset backed loans and/or mortgage market in UK. Credit Note writing and Credit Assessment skills. Banking and Lending experience Ability to contribute towards product development, refining lending policies to suit market requirements Strong negotiation and presentation skills; ability to communicate with all levels in the organisation Self-motivated and self-driven
Business Development Manager - Industrial Sales Location: Bristol / South West (Field-Based) Company: Thorite (Part of Flowtech plc) Salary: Competitive base salary + bonus + company car / car allowance Business Development Manager - Field Sales, Industrial Sector Thorite, part of the Flowtech plc Group, is seeking an experienced Business Development Manager to drive sales growth across the South West region . This is a field-based sales role focused on new business development, key account management, and territory sales growth within the industrial and manufacturing sectors . The successful candidate will play a key role in expanding market share by promoting hydraulic systems, pneumatics, compressed air solutions, and fluid power products . Key Responsibilities Develop and implement a territory sales plan and key account strategy to achieve revenue and margin targets Drive new business development while managing and growing existing industrial customer accounts Identify and win opportunities within engineering, manufacturing, and industrial environments Build strong relationships with procurement, purchasing, engineering, and maintenance teams Prepare and deliver technical sales proposals, quotations, and presentations Manage the full sales cycle , from lead generation through to order conversion Maintain accurate sales forecasts, pipeline management, and reporting Collaborate with internal teams including technical services, engineering, and procurement Support larger projects and deliver value-based sales solutions Requirements Essential: Proven experience in field sales, business development, or technical sales Strong track record of selling into industrial customers or manufacturing environments Experience managing a sales territory and delivering against revenue targets Excellent commercial awareness, negotiation, and closing skills Strong communication and stakeholder management skills Proficiency in Microsoft Office (Excel, Word) Desirable: Experience in fluid power, hydraulics, pneumatics, or compressed air systems Background in engineering or manufacturing Technical or engineering qualification What We Offer Competitive salary with performance-related bonus Company car or car allowance Opportunity to join a market-leading fluid power and engineering solutions provider Strong support from technical and engineering teams Career development within a growing organisation backed by Flowtech plc Apply Now If you are an experienced Business Development Manager or Field Sales Engineer looking to develop your career in industrial sales and engineering solutions , apply today to join Thorite. PLEASE NOTE: By submitting this application, you agree for Discovery to store your details and contact you regarding this application and any future roles we think you'll be interested in (in line with our Privacy Policy, available on our website). You can unsubscribe at any time by emailing us. All applications will be processed through Discovery, the retained managing consultants. Due to high volumes of applications, only those successful on application will be contacted for interviews.
Aug 03, 2026
Full time
Business Development Manager - Industrial Sales Location: Bristol / South West (Field-Based) Company: Thorite (Part of Flowtech plc) Salary: Competitive base salary + bonus + company car / car allowance Business Development Manager - Field Sales, Industrial Sector Thorite, part of the Flowtech plc Group, is seeking an experienced Business Development Manager to drive sales growth across the South West region . This is a field-based sales role focused on new business development, key account management, and territory sales growth within the industrial and manufacturing sectors . The successful candidate will play a key role in expanding market share by promoting hydraulic systems, pneumatics, compressed air solutions, and fluid power products . Key Responsibilities Develop and implement a territory sales plan and key account strategy to achieve revenue and margin targets Drive new business development while managing and growing existing industrial customer accounts Identify and win opportunities within engineering, manufacturing, and industrial environments Build strong relationships with procurement, purchasing, engineering, and maintenance teams Prepare and deliver technical sales proposals, quotations, and presentations Manage the full sales cycle , from lead generation through to order conversion Maintain accurate sales forecasts, pipeline management, and reporting Collaborate with internal teams including technical services, engineering, and procurement Support larger projects and deliver value-based sales solutions Requirements Essential: Proven experience in field sales, business development, or technical sales Strong track record of selling into industrial customers or manufacturing environments Experience managing a sales territory and delivering against revenue targets Excellent commercial awareness, negotiation, and closing skills Strong communication and stakeholder management skills Proficiency in Microsoft Office (Excel, Word) Desirable: Experience in fluid power, hydraulics, pneumatics, or compressed air systems Background in engineering or manufacturing Technical or engineering qualification What We Offer Competitive salary with performance-related bonus Company car or car allowance Opportunity to join a market-leading fluid power and engineering solutions provider Strong support from technical and engineering teams Career development within a growing organisation backed by Flowtech plc Apply Now If you are an experienced Business Development Manager or Field Sales Engineer looking to develop your career in industrial sales and engineering solutions , apply today to join Thorite. PLEASE NOTE: By submitting this application, you agree for Discovery to store your details and contact you regarding this application and any future roles we think you'll be interested in (in line with our Privacy Policy, available on our website). You can unsubscribe at any time by emailing us. All applications will be processed through Discovery, the retained managing consultants. Due to high volumes of applications, only those successful on application will be contacted for interviews.
Sales Advisor - Immediate Start in Central London (No Experience Required) Looking to develop your skills within a customer-facing sales environment Our client offers an opportunity to gain experience within a face to face sales and customer service environment, supported by experienced sales professionals. Based in London, our client is a sales and marketing company representing recognisable non-profit brands through face-to-face customer acquisition campaigns. Due to continued growth, they are looking to expand their sales division with motivated individuals interested in developing sales and customer service skills. This opportunity operates on a subcontracted basis. Earnings consist of a Brand Awareness Fee (daily earnings paid to you for representing a client for a full day) plus commission and performance incentives. Please note: This role is not suitable for students/international students, as the role requires full-time equivalent availability. What They Are Looking For: Strong English communication and interpersonal skills. No previous experience required; customer-facing backgrounds are welcome. Comfortable working independently and as part of a team. Positive attitude and willingness to learn. Full-time equivalent availability (4-5 days per week, Mon-Sat). The Role: Engage with customers face-to-face within residential campaigns across London. Provide information about products and services while answering customer enquiries. Deliver a positive and professional customer experience. Support customer acquisition activities and complete relevant sales administration. What They Offer: Culture: Regular social events and a supportive environment. Travel & Networking: Opportunities to attend networking events, team activities, and awards nights. Financial Rewards: A Competitive Brand Awareness Fee (when applicable) , plus commission and performance incentives. Upskilling Sessions: invites to daily sessions ran by experienced sales professionals to help you increase your commissions. No previous experience is necessary. Applicants from customer service, sales, retail, hospitality, waiting staff, front of house, administration, warehouse and other customer-facing backgrounds may have transferable skills relevant to this opportunity. This role is not suitable for candidates still in education (school/College/University) or current international students.Our client is looking for candidates who can work 4/5 full days per week (Mon-Sat). Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Aug 03, 2026
Full time
Sales Advisor - Immediate Start in Central London (No Experience Required) Looking to develop your skills within a customer-facing sales environment Our client offers an opportunity to gain experience within a face to face sales and customer service environment, supported by experienced sales professionals. Based in London, our client is a sales and marketing company representing recognisable non-profit brands through face-to-face customer acquisition campaigns. Due to continued growth, they are looking to expand their sales division with motivated individuals interested in developing sales and customer service skills. This opportunity operates on a subcontracted basis. Earnings consist of a Brand Awareness Fee (daily earnings paid to you for representing a client for a full day) plus commission and performance incentives. Please note: This role is not suitable for students/international students, as the role requires full-time equivalent availability. What They Are Looking For: Strong English communication and interpersonal skills. No previous experience required; customer-facing backgrounds are welcome. Comfortable working independently and as part of a team. Positive attitude and willingness to learn. Full-time equivalent availability (4-5 days per week, Mon-Sat). The Role: Engage with customers face-to-face within residential campaigns across London. Provide information about products and services while answering customer enquiries. Deliver a positive and professional customer experience. Support customer acquisition activities and complete relevant sales administration. What They Offer: Culture: Regular social events and a supportive environment. Travel & Networking: Opportunities to attend networking events, team activities, and awards nights. Financial Rewards: A Competitive Brand Awareness Fee (when applicable) , plus commission and performance incentives. Upskilling Sessions: invites to daily sessions ran by experienced sales professionals to help you increase your commissions. No previous experience is necessary. Applicants from customer service, sales, retail, hospitality, waiting staff, front of house, administration, warehouse and other customer-facing backgrounds may have transferable skills relevant to this opportunity. This role is not suitable for candidates still in education (school/College/University) or current international students.Our client is looking for candidates who can work 4/5 full days per week (Mon-Sat). Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Alexander James Recruiting is currently working with a well-established supplier of various types of material handling equipment looking to recruit a new Trainee Sales Executive to manage and develop their client base across the West Midlands postcodes. With an excellent training scheme and a set career plan this is a great opportunity for a professional individual looking for a competitive sales career. Responsibilities Attend the companies 6-10 week training scheme Focusing on a solution based approach, selling material handling equipment across an area encompassing the West Midlands. Attend customer sites to discuss requirements for forklift trucks and associated equipment, provide quotes and conduct site surveys Meet and exceed sales targets Have a strategic focus to gaining and winning new business Requirements There is no set background for this role, but the company are keen on speaking to individuals in particular with a sales background or hire/rental or general financial understanding given that the role is focused on long term contract hire of material handling equipment. Candidates with good numerical skills would also be preferred. Ultimately the company are looking for driven and energetic individuals with professionalism and a long-term aim of having a sales career. The role comes with a lot of investment in the candidate for the longer term including on-going training and development and consistent salary reviews. A full UK driving license is also required. Benefits Competitive salary of up to 35,000 Company Car Excellent long term OTE potential (year 1 expected 45k- 55k, year 2 expected 55k- 65k, year 3 65k- 75k) Excellent and unrivalled training scheme and on-going development Phone and laptop 25 days holiday rising to 30 after certain years of service 6% pension scheme Healthcare scheme The Company Part of a wider, global and household name our client is a leading provider of various material handling equipment, consisting mainly of forklift trucks. A proven and well established, premium brand in the sector, looking to develop and produce talented and ambitious individuals who are looking for a long term sales career. With an unrivalled training scheme, they effectively set themselves apart from others in their sector by focusing on a strategic, solutions based approach to customers.
Aug 03, 2026
Full time
Alexander James Recruiting is currently working with a well-established supplier of various types of material handling equipment looking to recruit a new Trainee Sales Executive to manage and develop their client base across the West Midlands postcodes. With an excellent training scheme and a set career plan this is a great opportunity for a professional individual looking for a competitive sales career. Responsibilities Attend the companies 6-10 week training scheme Focusing on a solution based approach, selling material handling equipment across an area encompassing the West Midlands. Attend customer sites to discuss requirements for forklift trucks and associated equipment, provide quotes and conduct site surveys Meet and exceed sales targets Have a strategic focus to gaining and winning new business Requirements There is no set background for this role, but the company are keen on speaking to individuals in particular with a sales background or hire/rental or general financial understanding given that the role is focused on long term contract hire of material handling equipment. Candidates with good numerical skills would also be preferred. Ultimately the company are looking for driven and energetic individuals with professionalism and a long-term aim of having a sales career. The role comes with a lot of investment in the candidate for the longer term including on-going training and development and consistent salary reviews. A full UK driving license is also required. Benefits Competitive salary of up to 35,000 Company Car Excellent long term OTE potential (year 1 expected 45k- 55k, year 2 expected 55k- 65k, year 3 65k- 75k) Excellent and unrivalled training scheme and on-going development Phone and laptop 25 days holiday rising to 30 after certain years of service 6% pension scheme Healthcare scheme The Company Part of a wider, global and household name our client is a leading provider of various material handling equipment, consisting mainly of forklift trucks. A proven and well established, premium brand in the sector, looking to develop and produce talented and ambitious individuals who are looking for a long term sales career. With an unrivalled training scheme, they effectively set themselves apart from others in their sector by focusing on a strategic, solutions based approach to customers.
Inbound Sales Advisor - Mobiles My client is looking for confident communicators and customer-focused Inbound Sales advisors to handle incoming customer enquiries, identify customer needs, to recommend suitable products or services, offering upgrade services. The successful candidate will deliver excellent customer service while achieving sales targets and contributing to a positive customer experience. You will be expected to convert these calls into sales using effective listening and questioning techniques, utilising the portfolio of deals available. Days - Monday to Friday Hours - 09:00-17:30 Monday to Friday / Saturday 09:00-17:30 2 Weeks training is provided. Key responsibilities will include : Handling inbound calls from customers in a professional manner Explore customer needs and offer a suitable products or services Build rapport with customers and provide accurate product information Convert enquiries into sales while meeting individual and team sales targets Process orders, payments and account updates accordingly Effectively proposing the benefits of products or services Effectively questioning customers to highlight upselling opportunities Having up-to-date product knowledge and awareness of current promotions available Achieving and exceeding the range of sales KPI's set, such as sales volume, call conversion, additional products Maintain detailed and accurate customer record in the system(s) Collaborate with colleagues and other departments to ensure customer satisfaction Required Skills & Experience : Desirable to have previous sales experience working within a target driven environment, or a contact centre environment is preferred Excellent communication and people skills Strong listening and problem-solving skills Ability to build relationships and influence purchasing decisions Resilient and tenacious Attention to detail Able to learn new skills Desire to exceed KPI's and Targets Ability to work in a fast-paced environment and manage multiple enquiries Desirable Qualifications : Experience in inbound sales or telesales Experience working towards sales or performance targets Please submit your CV, send to (url removed) or call (phone number removed), ask for Michelle
Aug 03, 2026
Seasonal
Inbound Sales Advisor - Mobiles My client is looking for confident communicators and customer-focused Inbound Sales advisors to handle incoming customer enquiries, identify customer needs, to recommend suitable products or services, offering upgrade services. The successful candidate will deliver excellent customer service while achieving sales targets and contributing to a positive customer experience. You will be expected to convert these calls into sales using effective listening and questioning techniques, utilising the portfolio of deals available. Days - Monday to Friday Hours - 09:00-17:30 Monday to Friday / Saturday 09:00-17:30 2 Weeks training is provided. Key responsibilities will include : Handling inbound calls from customers in a professional manner Explore customer needs and offer a suitable products or services Build rapport with customers and provide accurate product information Convert enquiries into sales while meeting individual and team sales targets Process orders, payments and account updates accordingly Effectively proposing the benefits of products or services Effectively questioning customers to highlight upselling opportunities Having up-to-date product knowledge and awareness of current promotions available Achieving and exceeding the range of sales KPI's set, such as sales volume, call conversion, additional products Maintain detailed and accurate customer record in the system(s) Collaborate with colleagues and other departments to ensure customer satisfaction Required Skills & Experience : Desirable to have previous sales experience working within a target driven environment, or a contact centre environment is preferred Excellent communication and people skills Strong listening and problem-solving skills Ability to build relationships and influence purchasing decisions Resilient and tenacious Attention to detail Able to learn new skills Desire to exceed KPI's and Targets Ability to work in a fast-paced environment and manage multiple enquiries Desirable Qualifications : Experience in inbound sales or telesales Experience working towards sales or performance targets Please submit your CV, send to (url removed) or call (phone number removed), ask for Michelle
Customer Service Team Lead Location: Poole,Dorset Salary: 34,000 per annum Hours: 37.5 hours per week Are you an experienced customer service leader with a passion for delivering exceptional customer experiences while driving operational excellence? We're looking for a Customer Service Team Lead to oversee our After Sales function, leading a dedicated team to deliver efficient, fair, and commercially balanced resolutions for our customers. If you thrive in a fast-paced environment, enjoy coaching others, and have a strong commercial mindset, we'd love to hear from you. The Role Reporting to the Sales Operations & After Sales Manager , you'll take ownership of the day-to-day performance of the After Sales team, ensuring customers receive outstanding service while protecting business performance and profitability. You'll be responsible for managing returns, warranties, cancellations and customer queries, acting as the escalation point for complex cases and driving continuous improvements across processes, products and customer experience. Key Responsibilities Lead, motivate and develop the After Sales team to consistently deliver excellent customer service. Manage the day-to-day operation, ensuring SLAs, quality standards and customer expectations are met. Oversee returns, warranties, cancellations and customer complaints, ensuring timely and appropriate resolutions. Make commercially sound decisions that balance customer satisfaction with business profitability. Monitor trends in returns, refunds and credits, identifying opportunities to reduce avoidable costs. Analyse customer feedback and operational data to identify root causes and implement improvements. Work collaboratively with Sales, Warehouse and Operations teams to resolve recurring issues and improve processes. Develop and maintain best practice procedures and standard operating processes (SOPs). Coach and support team members in handling complex and high-value customer cases. Act as the main escalation point for challenging customer situations, protecting both customer relationships and brand reputation. About You We're looking for someone who brings both strong leadership skills and a commercial approach to customer service. You'll have: Previous experience managing or supervising a customer service, after sales, returns or warranty team. Strong commercial awareness and the ability to balance customer satisfaction with business objectives. Excellent problem-solving and decision-making skills. Experience analysing performance data and identifying opportunities for improvement. A proven ability to coach, develop and motivate teams. Outstanding communication skills, both written and verbal. Excellent organisational skills with the ability to manage multiple priorities. Confidence working collaboratively across departments. A proactive mindset and passion for continuous improvement. What's in it for you? Staff discounts on vehicle parts Discounted fuel Health Cash Plan (after successful probation) Critical Illness Cover Death in Service benefit Family Day & Community Volunteer Day Additional annual leave after 3 years' service Enhanced pension contributions after 5 years' service Apply Today If you're an experienced customer service leader looking for your next challenge within a supportive and growing business, we'd love to hear from you. Apply today with your CV, and a member of the TeamJobs team will be in touch. TJCOM
Aug 02, 2026
Full time
Customer Service Team Lead Location: Poole,Dorset Salary: 34,000 per annum Hours: 37.5 hours per week Are you an experienced customer service leader with a passion for delivering exceptional customer experiences while driving operational excellence? We're looking for a Customer Service Team Lead to oversee our After Sales function, leading a dedicated team to deliver efficient, fair, and commercially balanced resolutions for our customers. If you thrive in a fast-paced environment, enjoy coaching others, and have a strong commercial mindset, we'd love to hear from you. The Role Reporting to the Sales Operations & After Sales Manager , you'll take ownership of the day-to-day performance of the After Sales team, ensuring customers receive outstanding service while protecting business performance and profitability. You'll be responsible for managing returns, warranties, cancellations and customer queries, acting as the escalation point for complex cases and driving continuous improvements across processes, products and customer experience. Key Responsibilities Lead, motivate and develop the After Sales team to consistently deliver excellent customer service. Manage the day-to-day operation, ensuring SLAs, quality standards and customer expectations are met. Oversee returns, warranties, cancellations and customer complaints, ensuring timely and appropriate resolutions. Make commercially sound decisions that balance customer satisfaction with business profitability. Monitor trends in returns, refunds and credits, identifying opportunities to reduce avoidable costs. Analyse customer feedback and operational data to identify root causes and implement improvements. Work collaboratively with Sales, Warehouse and Operations teams to resolve recurring issues and improve processes. Develop and maintain best practice procedures and standard operating processes (SOPs). Coach and support team members in handling complex and high-value customer cases. Act as the main escalation point for challenging customer situations, protecting both customer relationships and brand reputation. About You We're looking for someone who brings both strong leadership skills and a commercial approach to customer service. You'll have: Previous experience managing or supervising a customer service, after sales, returns or warranty team. Strong commercial awareness and the ability to balance customer satisfaction with business objectives. Excellent problem-solving and decision-making skills. Experience analysing performance data and identifying opportunities for improvement. A proven ability to coach, develop and motivate teams. Outstanding communication skills, both written and verbal. Excellent organisational skills with the ability to manage multiple priorities. Confidence working collaboratively across departments. A proactive mindset and passion for continuous improvement. What's in it for you? Staff discounts on vehicle parts Discounted fuel Health Cash Plan (after successful probation) Critical Illness Cover Death in Service benefit Family Day & Community Volunteer Day Additional annual leave after 3 years' service Enhanced pension contributions after 5 years' service Apply Today If you're an experienced customer service leader looking for your next challenge within a supportive and growing business, we'd love to hear from you. Apply today with your CV, and a member of the TeamJobs team will be in touch. TJCOM
Account Manager- B2B Software Hybrid after probationary period (3 days office/2 days WFH) Want to join a software company where customers genuinely matter? This is not a high-volume account management role where you're measured purely on calls, meetings or aggressive sales targets. Instead, you'll become a trusted partner to a portfolio of customers, helping them get maximum value from a software platform that is making a real difference to their businesses. You'll build long-term relationships, understand how customers work, solve problems, identify opportunities for improvement and help them grow with the platform. For the right person, this is an opportunity to join a small, ambitious SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking someone who enjoys becoming an expert in a product, understands how technology can solve business challenges, and can build strong, lasting relationships based on trust rather than hard selling. The commercial side of the role is important, but success comes from helping customers realise more value. When customers can clearly see the benefits of the platform, conversations about additional modules, services and upgrades happen naturally and consultatively. If you take pride in helping customers succeed and enjoy spotting opportunities that genuinely benefit them, you'll fit right in. The Account Manager B2B Software role You'll take ownership of a portfolio of existing customers, becoming their primary point of contact and trusted adviser. You'll work closely with clients to understand their goals, maximise adoption of the platform and ensure they continue to see measurable value from their investment. Your responsibilities will include: Managing and developing relationships with existing customers. Conducting regular account reviews focused on usage, value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business reviews and customer meetings both remotely and face-to-face. Requirements for the Account Manager- B2B software: B2B Software or SaaS Account Management/Customer Success for at least 2-3 years with a minimum of 2 years in a single role to demonstrate the ability to acheive year on year ARR targets and KPIs. Most importantly, you'll be someone who: Genuinely cares about customer outcomes Loves building long-term relationships Can quickly learn and become confident with software products Enjoys understanding how customers operate and finding ways to help them succeed Has a consultative approach to commercial conversations Is naturally curious, organised and proactive Thrives in a fast-moving growth business where everyone contributes to success Previous experience growing existing customer accounts through up-selling or cross-selling would be highly beneficial, but the style is far more important than a "hard sales" mentality. The best people in this business succeed because customers trust them Why join? Join a growing software company with significant ambitions Be part of a close-knit team where your impact is visible Genuine career progression as the company continues to expand Hybrid working environment Private medical cover. Enhanced holiday entitlement including your birthday off Excellent company culture focused on collaboration, customer success and continuous improvement Interested? If you're looking for a role where relationship building, customer advocacy and consultative commercial skills are valued equally, and you're excited by the prospect of joining a high-growth SaaS business where you can make a real difference, we'd love to hear from you.
Aug 02, 2026
Full time
Account Manager- B2B Software Hybrid after probationary period (3 days office/2 days WFH) Want to join a software company where customers genuinely matter? This is not a high-volume account management role where you're measured purely on calls, meetings or aggressive sales targets. Instead, you'll become a trusted partner to a portfolio of customers, helping them get maximum value from a software platform that is making a real difference to their businesses. You'll build long-term relationships, understand how customers work, solve problems, identify opportunities for improvement and help them grow with the platform. For the right person, this is an opportunity to join a small, ambitious SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking someone who enjoys becoming an expert in a product, understands how technology can solve business challenges, and can build strong, lasting relationships based on trust rather than hard selling. The commercial side of the role is important, but success comes from helping customers realise more value. When customers can clearly see the benefits of the platform, conversations about additional modules, services and upgrades happen naturally and consultatively. If you take pride in helping customers succeed and enjoy spotting opportunities that genuinely benefit them, you'll fit right in. The Account Manager B2B Software role You'll take ownership of a portfolio of existing customers, becoming their primary point of contact and trusted adviser. You'll work closely with clients to understand their goals, maximise adoption of the platform and ensure they continue to see measurable value from their investment. Your responsibilities will include: Managing and developing relationships with existing customers. Conducting regular account reviews focused on usage, value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business reviews and customer meetings both remotely and face-to-face. Requirements for the Account Manager- B2B software: B2B Software or SaaS Account Management/Customer Success for at least 2-3 years with a minimum of 2 years in a single role to demonstrate the ability to acheive year on year ARR targets and KPIs. Most importantly, you'll be someone who: Genuinely cares about customer outcomes Loves building long-term relationships Can quickly learn and become confident with software products Enjoys understanding how customers operate and finding ways to help them succeed Has a consultative approach to commercial conversations Is naturally curious, organised and proactive Thrives in a fast-moving growth business where everyone contributes to success Previous experience growing existing customer accounts through up-selling or cross-selling would be highly beneficial, but the style is far more important than a "hard sales" mentality. The best people in this business succeed because customers trust them Why join? Join a growing software company with significant ambitions Be part of a close-knit team where your impact is visible Genuine career progression as the company continues to expand Hybrid working environment Private medical cover. Enhanced holiday entitlement including your birthday off Excellent company culture focused on collaboration, customer success and continuous improvement Interested? If you're looking for a role where relationship building, customer advocacy and consultative commercial skills are valued equally, and you're excited by the prospect of joining a high-growth SaaS business where you can make a real difference, we'd love to hear from you.
Business Development Manager (B2B) Location: Northamptonshire Salary: 30,000 - 45,000 DOE + Uncapped Commission + Bonus Drive Growth. Build Relationships. Earn Without Limits. Aztrum Recruitment is working with a growing and ambitious business in Northamptonshire that is looking to recruit a talented Business Development Manager. This is a fantastic opportunity for a motivated sales professional who enjoys winning new business while developing long-term client relationships. If you have a consultative sales approach, a proven track record in B2B sales, and are looking for a role with genuine earning potential and career progression, this could be the perfect next step. The Role As a Business Development Manager, you'll be responsible for identifying new business opportunities, nurturing existing customer relationships, and helping drive the company's continued growth. You'll manage the full sales cycle, from prospecting and generating leads through to closing deals and developing key accounts. Key Responsibilities Generate new business opportunities through proactive outbound sales activity. Manage and develop an existing portfolio of B2B clients. Build strong relationships with key stakeholders and decision-makers. Understand customer requirements and provide tailored commercial solutions. Prepare quotations, proposals and service agreements. Negotiate pricing and commercial terms to secure profitable business. Maintain an accurate sales pipeline and customer records using the CRM system. Collaborate with internal teams to ensure an excellent customer experience. Meet and exceed sales, revenue and profitability targets. Monitor market trends, competitor activity and new business opportunities. About You We're looking for an ambitious sales professional who enjoys building relationships and delvering results. You'll ideally have: 2+ years' experience in B2B sales, business development or account management. A proven history of achieving and exceeding sales targets. Excellent communication, negotiation and presentation skills. A consultative approach to selling. Strong organisational and time-management abilities. Experience using CRM systems and Microsoft Office. A proactive, self-motivated and commercially driven attitude. The ability to manage your own workload while working collaboratively with colleagues. A full UK driving licence is advantageous. Desirable Background Experience in any of the following sectors would be beneficial: IT & Technology Managed Services Professional Services Recruitment Business Services Solution or consultative sales Managing key or strategic customer accounts What's on Offer? 30,000 - 45,000 basic salary (DOE) Uncapped commission and bonus structure Hybrid working available Clear progression opportunities within a growing business Company pension Ongoing training and career development Supportive and collaborative working environment Apply Now Kylie Richards (phone number removed) (url removed)
Aug 02, 2026
Full time
Business Development Manager (B2B) Location: Northamptonshire Salary: 30,000 - 45,000 DOE + Uncapped Commission + Bonus Drive Growth. Build Relationships. Earn Without Limits. Aztrum Recruitment is working with a growing and ambitious business in Northamptonshire that is looking to recruit a talented Business Development Manager. This is a fantastic opportunity for a motivated sales professional who enjoys winning new business while developing long-term client relationships. If you have a consultative sales approach, a proven track record in B2B sales, and are looking for a role with genuine earning potential and career progression, this could be the perfect next step. The Role As a Business Development Manager, you'll be responsible for identifying new business opportunities, nurturing existing customer relationships, and helping drive the company's continued growth. You'll manage the full sales cycle, from prospecting and generating leads through to closing deals and developing key accounts. Key Responsibilities Generate new business opportunities through proactive outbound sales activity. Manage and develop an existing portfolio of B2B clients. Build strong relationships with key stakeholders and decision-makers. Understand customer requirements and provide tailored commercial solutions. Prepare quotations, proposals and service agreements. Negotiate pricing and commercial terms to secure profitable business. Maintain an accurate sales pipeline and customer records using the CRM system. Collaborate with internal teams to ensure an excellent customer experience. Meet and exceed sales, revenue and profitability targets. Monitor market trends, competitor activity and new business opportunities. About You We're looking for an ambitious sales professional who enjoys building relationships and delvering results. You'll ideally have: 2+ years' experience in B2B sales, business development or account management. A proven history of achieving and exceeding sales targets. Excellent communication, negotiation and presentation skills. A consultative approach to selling. Strong organisational and time-management abilities. Experience using CRM systems and Microsoft Office. A proactive, self-motivated and commercially driven attitude. The ability to manage your own workload while working collaboratively with colleagues. A full UK driving licence is advantageous. Desirable Background Experience in any of the following sectors would be beneficial: IT & Technology Managed Services Professional Services Recruitment Business Services Solution or consultative sales Managing key or strategic customer accounts What's on Offer? 30,000 - 45,000 basic salary (DOE) Uncapped commission and bonus structure Hybrid working available Clear progression opportunities within a growing business Company pension Ongoing training and career development Supportive and collaborative working environment Apply Now Kylie Richards (phone number removed) (url removed)
Our client, with office based near Whittlesey, is seeking a Part Time Sales Admin Coordinator to join them on a permanent basis working 9.30am-2.30pm Monday to Friday. As Part Time Sales Admin Coordinator, you will hold a varied and busy role, dealing with customer queries by email and by telephone, providing quotations, updating CRM, following up quotes issued, processing customer order information, arranging installations and site access information, performing stock checks, arrange service and maintenance visits, deal with warranty claims, process improvement, help with arranging events and attending some events & trade shows, along with support administration, To be considered for the role of Part Time Sales Admin Coordinator, you will have strong customer service skills, will be experienced in processing orders, preparing quotations, dealing with queries, experience in seeking projects from beginning to end, excellent communication skills, highly organised and excellent problem solving skills. Own transport required owing to location. In return, for the role of Part Time Sales Admin Coordinator, my client is offering a starting salary of £27,000 pro rata to hours worked, 28 days annual leave (inclusive of bank holidays, onsite parking and the chance to join a growing organisation. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent,contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Aug 02, 2026
Full time
Our client, with office based near Whittlesey, is seeking a Part Time Sales Admin Coordinator to join them on a permanent basis working 9.30am-2.30pm Monday to Friday. As Part Time Sales Admin Coordinator, you will hold a varied and busy role, dealing with customer queries by email and by telephone, providing quotations, updating CRM, following up quotes issued, processing customer order information, arranging installations and site access information, performing stock checks, arrange service and maintenance visits, deal with warranty claims, process improvement, help with arranging events and attending some events & trade shows, along with support administration, To be considered for the role of Part Time Sales Admin Coordinator, you will have strong customer service skills, will be experienced in processing orders, preparing quotations, dealing with queries, experience in seeking projects from beginning to end, excellent communication skills, highly organised and excellent problem solving skills. Own transport required owing to location. In return, for the role of Part Time Sales Admin Coordinator, my client is offering a starting salary of £27,000 pro rata to hours worked, 28 days annual leave (inclusive of bank holidays, onsite parking and the chance to join a growing organisation. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent,contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Customer Service and Administration Assistant Full-Time 40 hours per week (Monday - Friday) About the Role As a key member of the Office Admin Team, you will work closely with Customer Service and Admin colleagues to ensure smooth day-to-day operations. This varied role involves supporting order processing, returns management, and customer service, while helping to maintain efficient office administration. Key Responsibilities - Provide administrative support across all areas of operations - Process and manage sales orders accurately and efficiently - Handle customer queries and ensure timely order tracking - Coordinate and manage product returns and related documentation Key Skills & Competencies - Strong attention to detail and organisational skills - Excellent communication and customer service skills - Self-motivated and able to work independently - Proficient in Microsoft Word and Excel Desirable Experience - Familiarity with NetSuite or other ERP systems - Understanding of third-party warehousing or transport logistics - Experience in B2B/B2C customer service - Knowledge of return logistics processes
Aug 02, 2026
Full time
Customer Service and Administration Assistant Full-Time 40 hours per week (Monday - Friday) About the Role As a key member of the Office Admin Team, you will work closely with Customer Service and Admin colleagues to ensure smooth day-to-day operations. This varied role involves supporting order processing, returns management, and customer service, while helping to maintain efficient office administration. Key Responsibilities - Provide administrative support across all areas of operations - Process and manage sales orders accurately and efficiently - Handle customer queries and ensure timely order tracking - Coordinate and manage product returns and related documentation Key Skills & Competencies - Strong attention to detail and organisational skills - Excellent communication and customer service skills - Self-motivated and able to work independently - Proficient in Microsoft Word and Excel Desirable Experience - Familiarity with NetSuite or other ERP systems - Understanding of third-party warehousing or transport logistics - Experience in B2B/B2C customer service - Knowledge of return logistics processes
Anderson Wright Consulting Ltd
Thatcham, Berkshire
SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT - LOCATION Newbury (Thatcham) - PART TIME - SALARY £14 per hour + BONUS & BENEFITS Sales and Customer Service Administrator required for the UK's leading and award-winning Kitchen makeover company. They specialise in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement. They also offer the option of supplying and fitting a brand-new kitchen if the existing kitchen cannot be updated Due to their continued growth and success, they are now recruiting for a Sales and Customer Service Administrator to work part time out of the Newbury Branch THIS IS A PART TIME ROLE (NOT FULL TIME) WITH A SATURDAY ON A ROTA BASIS (ESSENTIAL) - YOU MUST BE ABLE TO WORK ON A SATURDAY THE ROLE As Kitchen Showroom Consultant you will be the first point of contact for customers coming to the showroom and via telephone Gathering full customer requirements, what they are looking to achieved & their expected spend level. Arranging and booking appointments for a member of the team to carry out a home visit to present the sales possibilities & take measurements etc. You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles, appliances etc. Helping customer choose colours, styles etc. Taking phone calls from potential and existing customers as well as suppliers Following up internet and email enquiries You will also be carrying out general admin duties e.g., quotations, placing orders, dealing with suppliers and other admin work as required Ensuring the showroom is always clean and tidy This is a Part Time role working during the week with a Saturday on a Rota Basis Working as a part of a small team, helping out in all departments as business dictates You will be working from the Thatcham Branch, on the A4. THE PERSON The successful Showroom Consultant MUST have experience in a similar role with significant customer interaction both via the phone and face to face. Minimum of 2 years. It would be advantageous to have previous experience in Kitchens, Bathrooms, Bedrooms, DIY, Home Furnishing etc. A friendly disposition and ability to engage customers is essential Enthusiasm for and a strong interest in home improvements The successful candidate must be able to work independently, often looking after the showroom on your own. Confident & able to convert a customer enquiry into a lead or home/showroom appointment Able to work alternate Saturdays with additional hours as required (No Sundays) You must be IT proficient, able to use email, Word, Excel and the Microsoft suite You MUST have excellent customer service skills with great customer facing skills Hands on and happy to help within all departments Live within a commutable distance to the Thatcham Branch THE PACKAGE Salary £14 per hour Bonus scheme Pro Rata Holiday entitlement Free uniform Pension Scheme Staff Discounts Part Time THIS IS A PART TIME ROLE WITH A SATURDAY ON A ROTA BASIS SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT - LOCATION Newbury (Thatcham) - PART TIME - SALARY £14 per hour + BONUS & BENEFITS
Aug 02, 2026
Full time
SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT - LOCATION Newbury (Thatcham) - PART TIME - SALARY £14 per hour + BONUS & BENEFITS Sales and Customer Service Administrator required for the UK's leading and award-winning Kitchen makeover company. They specialise in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement. They also offer the option of supplying and fitting a brand-new kitchen if the existing kitchen cannot be updated Due to their continued growth and success, they are now recruiting for a Sales and Customer Service Administrator to work part time out of the Newbury Branch THIS IS A PART TIME ROLE (NOT FULL TIME) WITH A SATURDAY ON A ROTA BASIS (ESSENTIAL) - YOU MUST BE ABLE TO WORK ON A SATURDAY THE ROLE As Kitchen Showroom Consultant you will be the first point of contact for customers coming to the showroom and via telephone Gathering full customer requirements, what they are looking to achieved & their expected spend level. Arranging and booking appointments for a member of the team to carry out a home visit to present the sales possibilities & take measurements etc. You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles, appliances etc. Helping customer choose colours, styles etc. Taking phone calls from potential and existing customers as well as suppliers Following up internet and email enquiries You will also be carrying out general admin duties e.g., quotations, placing orders, dealing with suppliers and other admin work as required Ensuring the showroom is always clean and tidy This is a Part Time role working during the week with a Saturday on a Rota Basis Working as a part of a small team, helping out in all departments as business dictates You will be working from the Thatcham Branch, on the A4. THE PERSON The successful Showroom Consultant MUST have experience in a similar role with significant customer interaction both via the phone and face to face. Minimum of 2 years. It would be advantageous to have previous experience in Kitchens, Bathrooms, Bedrooms, DIY, Home Furnishing etc. A friendly disposition and ability to engage customers is essential Enthusiasm for and a strong interest in home improvements The successful candidate must be able to work independently, often looking after the showroom on your own. Confident & able to convert a customer enquiry into a lead or home/showroom appointment Able to work alternate Saturdays with additional hours as required (No Sundays) You must be IT proficient, able to use email, Word, Excel and the Microsoft suite You MUST have excellent customer service skills with great customer facing skills Hands on and happy to help within all departments Live within a commutable distance to the Thatcham Branch THE PACKAGE Salary £14 per hour Bonus scheme Pro Rata Holiday entitlement Free uniform Pension Scheme Staff Discounts Part Time THIS IS A PART TIME ROLE WITH A SATURDAY ON A ROTA BASIS SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT - LOCATION Newbury (Thatcham) - PART TIME - SALARY £14 per hour + BONUS & BENEFITS
JDR - Just Dynamic Recruitment
Swansea, Neath Port Talbot
Lettings Negotiator Mumbles, Swansea SA3 £25,000 - £26,000 Basic Salary + Uncapped Commission (Minimum OTE £30,200+) Are you a motivated sales professional with a passion for property and delivering outstanding customer service? Whether you already have experience in lettings or come from a sales-driven background, this is a fantastic opportunity to join a successful and supportive team where your ea click apply for full job details
Aug 02, 2026
Full time
Lettings Negotiator Mumbles, Swansea SA3 £25,000 - £26,000 Basic Salary + Uncapped Commission (Minimum OTE £30,200+) Are you a motivated sales professional with a passion for property and delivering outstanding customer service? Whether you already have experience in lettings or come from a sales-driven background, this is a fantastic opportunity to join a successful and supportive team where your ea click apply for full job details
Solus Accident Repair Centres
Castle Bromwich, Warwickshire
Overview Workshop Lead At Solus,accurateassessment underpins everything we do. As we continue to invest in our future and strengthen our repair capability,we'relooking for anexperienced Workshop Lead who combines technicalexpertisewith a strong customer and quality focus. This role is suited to a confidentindividualwho takes ownership, workscollaborativelywithothersand understands the importance of getting things right first time for customers,techniciansand the wider business. Responsibilities Whatyou'llbe doing The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry.That'swhywe'reexcited to be growing our teams and looking for people to join us as a Workshop Lead All roles are at the heart of ourbusiness,andyou'llneed be enthusiastic,upbeatand committed to delivering the best repair service. The management and co-ordination of productive staff to ensure effective repairs to meet the volume, sales,costand customer/quality targets. Ensuring all Procedural and BS10125 regulations are adhered You will manage meeting and improving on customer satisfaction targets You willachieve and maintainand embed all "best practice" and "lean activities" as instructed by business strategy. You will achieve budget sales and cost targets weekly,monthlyand annually You will ensure all health and safety policy and procedures are followed with all staff utilising safe working practises andmonitorthe correct use and storage of PPE. You will plan departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff. You will apply Standard Operating Procedure following policy standards You will ensure regular 1 to 1's and quarterly reviews are undertaken promptly and ratings are correctly applied. Qualifications Whowe'relooking for This is a permanent role reporting to the Production Manager We would like you to have hadpreviousexperience in a similar role with the following skills: Experience ofhigh-volumeaccident repair management and scheduling Experience of BS10125 regulations Experience of Thatcham repair methods Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Aug 02, 2026
Full time
Overview Workshop Lead At Solus,accurateassessment underpins everything we do. As we continue to invest in our future and strengthen our repair capability,we'relooking for anexperienced Workshop Lead who combines technicalexpertisewith a strong customer and quality focus. This role is suited to a confidentindividualwho takes ownership, workscollaborativelywithothersand understands the importance of getting things right first time for customers,techniciansand the wider business. Responsibilities Whatyou'llbe doing The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry.That'swhywe'reexcited to be growing our teams and looking for people to join us as a Workshop Lead All roles are at the heart of ourbusiness,andyou'llneed be enthusiastic,upbeatand committed to delivering the best repair service. The management and co-ordination of productive staff to ensure effective repairs to meet the volume, sales,costand customer/quality targets. Ensuring all Procedural and BS10125 regulations are adhered You will manage meeting and improving on customer satisfaction targets You willachieve and maintainand embed all "best practice" and "lean activities" as instructed by business strategy. You will achieve budget sales and cost targets weekly,monthlyand annually You will ensure all health and safety policy and procedures are followed with all staff utilising safe working practises andmonitorthe correct use and storage of PPE. You will plan departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff. You will apply Standard Operating Procedure following policy standards You will ensure regular 1 to 1's and quarterly reviews are undertaken promptly and ratings are correctly applied. Qualifications Whowe'relooking for This is a permanent role reporting to the Production Manager We would like you to have hadpreviousexperience in a similar role with the following skills: Experience ofhigh-volumeaccident repair management and scheduling Experience of BS10125 regulations Experience of Thatcham repair methods Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Business Development Manager (HVAC / Building Services) 30,000 - 40,000 + OTE 50,000 - 55,000 + Benefits Location - Bracknell (Commutable from Reading, Wokingham, Slough, Maidenhead, Windsor, Camberley, Guildford & surrounding areas) Are you an experienced Business Development Manager with a background in HVAC, Building Services, or M&E looking to join a growing and successful organisation? Do you enjoy developing new business opportunities, building strong client relationships, and delivering tailored solutions to customers across the commercial building services sector? Are you looking for a role where you can take ownership of your region, grow key accounts, and play a key part in the continued success of an expanding business? This is an exciting opportunity to join a well-established organisation where you'll be responsible for driving revenue growth, developing new customer relationships, and managing existing accounts across the HVAC and Building Services market. You'll work closely with contractors, consultants, facilities teams and end users, providing a consultative approach to sales and helping customers find the right solutions for their requirements. On offer is the chance to join a forward-thinking business that values its people, rewards success, and provides ongoing training and development opportunities. You'll become part of a supportive commercial team with the autonomy to develop relationships, generate opportunities and make a real impact on business growth. This role would suit someone with previous Business Development, Account Management, Sales, or Key Account experience within the HVAC, M&E, Building Services, or technical solutions sectors who enjoys building long-term customer relationships and driving commercial success. The Role Develop new business opportunities and generate sales growth across the HVAC and Building Services market. Manage and grow existing customer accounts, building long-term relationships with key stakeholders. Identify project opportunities and work with contractors, consultants, facilities managers and end users. Provide a consultative sales approach, understanding customer needs and delivering tailored solutions. Attend client meetings, networking events, exhibitions and industry forums to represent the business. Maintain accurate CRM records, manage sales pipelines and report on commercial opportunities. The Person Previous experience in a Business Development Manager, Account Manager, Sales Manager, or similar commercial role. Experience within HVAC, Building Services, M&E, or a related technical industry. Strong track record of developing relationships and winning new business. Confident communicator with excellent negotiation and presentation skills. Commercially driven with a proactive approach to identifying opportunities. Strong organisational skills with the ability to manage multiple accounts and priorities. Full UK driving licence. BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 02, 2026
Full time
Business Development Manager (HVAC / Building Services) 30,000 - 40,000 + OTE 50,000 - 55,000 + Benefits Location - Bracknell (Commutable from Reading, Wokingham, Slough, Maidenhead, Windsor, Camberley, Guildford & surrounding areas) Are you an experienced Business Development Manager with a background in HVAC, Building Services, or M&E looking to join a growing and successful organisation? Do you enjoy developing new business opportunities, building strong client relationships, and delivering tailored solutions to customers across the commercial building services sector? Are you looking for a role where you can take ownership of your region, grow key accounts, and play a key part in the continued success of an expanding business? This is an exciting opportunity to join a well-established organisation where you'll be responsible for driving revenue growth, developing new customer relationships, and managing existing accounts across the HVAC and Building Services market. You'll work closely with contractors, consultants, facilities teams and end users, providing a consultative approach to sales and helping customers find the right solutions for their requirements. On offer is the chance to join a forward-thinking business that values its people, rewards success, and provides ongoing training and development opportunities. You'll become part of a supportive commercial team with the autonomy to develop relationships, generate opportunities and make a real impact on business growth. This role would suit someone with previous Business Development, Account Management, Sales, or Key Account experience within the HVAC, M&E, Building Services, or technical solutions sectors who enjoys building long-term customer relationships and driving commercial success. The Role Develop new business opportunities and generate sales growth across the HVAC and Building Services market. Manage and grow existing customer accounts, building long-term relationships with key stakeholders. Identify project opportunities and work with contractors, consultants, facilities managers and end users. Provide a consultative sales approach, understanding customer needs and delivering tailored solutions. Attend client meetings, networking events, exhibitions and industry forums to represent the business. Maintain accurate CRM records, manage sales pipelines and report on commercial opportunities. The Person Previous experience in a Business Development Manager, Account Manager, Sales Manager, or similar commercial role. Experience within HVAC, Building Services, M&E, or a related technical industry. Strong track record of developing relationships and winning new business. Confident communicator with excellent negotiation and presentation skills. Commercially driven with a proactive approach to identifying opportunities. Strong organisational skills with the ability to manage multiple accounts and priorities. Full UK driving licence. BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: Assistant Branch Manager About the Assistant Branch Manager role: In this unique and exciting management role, we are looking for a goal orientated Assistant Branch Manager with a proven sales track record and experinece of managing staff. The company are going from strength to strength and growing at a fast rate within the UK, with this role allowing the postholder the opportunity to help to manage their existing site in Doncaster, reporting into the Store and Regional Manager. The ideal candidate will have some retail management/team leading experience and be someone who likes variety and has excellent communication skills and can provide exceptional customer service. The role requires someone who is organised, self-motivated and can manage their own and other s time effectively. Storage experience is not necessary, but people management/team leading experience at some level, as well as sales experience are essential. The key aspects of the role are converting inbound sales enquiries for customers wanting to use self storage, maintaining site standards, people management and administration. Assistant Managers are responsible for supporting the Store Manager and taking on their responsibilities if they re away - as well as taking ownership of other crucial aspects of the store and staff. Key Benefits for the Assistant Manager: • Generous End of Year Bonus Scheme - Training and development programme - Contributory pension scheme - 30 days holiday, including bank holidays. - Employee 'free perks scheme What you ll do Sales and Customer Service o Convert sales and help customers make informed decisions o Achieve sales targets by maximising sales opportunities o Provide stellar customer service, resolve complaints and address concerns, always keeping our values in mind Supervise and train employees o Organise rotas, give sales training, delegate tasks and help with employee performance management o Motivate staff, giving praise when things go well and helping them improve in the areas they need to o Help others achieve their goals through leadership, giving encouragement and advice in how to meet budgets and get results Assume responsibility in the Store Manager s absence o Develop and grow the store alongside the manager, achieving revenue and growth targets o Take full responsibility for the site when the manager is away, completing reports to give back to them upon their return o Demonstrate an active approach, getting involved fully to achieve joint goals faster and with an exciting urgency Maintenance and administration o Take pride in the site and maintain excellent standards and record keeping o Keep the site safe and healthy for staff and customers o Keep company systems, policies and procedures running smoothly, and assist with the creation and implementation of marketing plans to promote the store and create brand awareness o Promote the store in the local community by networking and liaising with local shops and businesses Who we re looking for in the ideal Assistant Manager Likes variety, has excellent communication skills, and can provide exceptional customer service Proven people management experience and self-motivation Strong organisational skills, with the ability to prioritise and delegate effectively A good level of numeracy and literacy Strong people skills, with the ability to build effective relationships with customers and staff We would welcome applicants to call in to discuss the role following their online application.
Aug 02, 2026
Full time
Job Title: Assistant Branch Manager About the Assistant Branch Manager role: In this unique and exciting management role, we are looking for a goal orientated Assistant Branch Manager with a proven sales track record and experinece of managing staff. The company are going from strength to strength and growing at a fast rate within the UK, with this role allowing the postholder the opportunity to help to manage their existing site in Doncaster, reporting into the Store and Regional Manager. The ideal candidate will have some retail management/team leading experience and be someone who likes variety and has excellent communication skills and can provide exceptional customer service. The role requires someone who is organised, self-motivated and can manage their own and other s time effectively. Storage experience is not necessary, but people management/team leading experience at some level, as well as sales experience are essential. The key aspects of the role are converting inbound sales enquiries for customers wanting to use self storage, maintaining site standards, people management and administration. Assistant Managers are responsible for supporting the Store Manager and taking on their responsibilities if they re away - as well as taking ownership of other crucial aspects of the store and staff. Key Benefits for the Assistant Manager: • Generous End of Year Bonus Scheme - Training and development programme - Contributory pension scheme - 30 days holiday, including bank holidays. - Employee 'free perks scheme What you ll do Sales and Customer Service o Convert sales and help customers make informed decisions o Achieve sales targets by maximising sales opportunities o Provide stellar customer service, resolve complaints and address concerns, always keeping our values in mind Supervise and train employees o Organise rotas, give sales training, delegate tasks and help with employee performance management o Motivate staff, giving praise when things go well and helping them improve in the areas they need to o Help others achieve their goals through leadership, giving encouragement and advice in how to meet budgets and get results Assume responsibility in the Store Manager s absence o Develop and grow the store alongside the manager, achieving revenue and growth targets o Take full responsibility for the site when the manager is away, completing reports to give back to them upon their return o Demonstrate an active approach, getting involved fully to achieve joint goals faster and with an exciting urgency Maintenance and administration o Take pride in the site and maintain excellent standards and record keeping o Keep the site safe and healthy for staff and customers o Keep company systems, policies and procedures running smoothly, and assist with the creation and implementation of marketing plans to promote the store and create brand awareness o Promote the store in the local community by networking and liaising with local shops and businesses Who we re looking for in the ideal Assistant Manager Likes variety, has excellent communication skills, and can provide exceptional customer service Proven people management experience and self-motivation Strong organisational skills, with the ability to prioritise and delegate effectively A good level of numeracy and literacy Strong people skills, with the ability to build effective relationships with customers and staff We would welcome applicants to call in to discuss the role following their online application.
Customer Success Manager (SaaS) Construction and Built Environment Tech Bracknell, Berkshire Competitive Salary + Bonus + Excellent Benefits Shape the future of Customer Success. Are you an experienced Customer Success or Strategic Account Manager with a passion for helping customers achieve real business value from SaaS technology? Value Added Recruitment is looking for a commercially minded Customer Success Manager to manage a portfolio of strategic customers across EMEA, ensuring they successfully adopt our market-leading SaaS platform while driving customer satisfaction, retention and long-term account growth. This is a fantastic opportunity to join a respected organisation at an exciting stage of its digital transformation, where Customer Success is central to the company's future growth strategy. The Opportunity You'll own the post-sales customer journey, becoming a trusted advisor to key stakeholders and helping customers maximise the value of their investment. Working closely with Sales, Product and Support teams, you'll deliver an exceptional customer experience while identifying opportunities to increase adoption, improve retention and generate additional revenue. If you enjoy building long-term client relationships, influencing senior stakeholders and making a genuine commercial impact, this role offers an excellent opportunity to do exactly that. Key Responsibilities Manage a portfolio of strategic customer accounts across EMEA. Lead the successful migration of customers from legacy solutions to a modern SaaS platform. Build trusted relationships with executive sponsors, business leaders and operational users. Develop Customer Success Plans aligned to customer objectives and measurable business outcomes. Drive customer onboarding, adoption, engagement and long-term value realisation. Deliver Quarterly Business Reviews, health checks and strategic planning sessions. Act as a trusted advisor, sharing industry best practice and product expertise. Own customer renewals, retention and Net Revenue Retention (NRR) performance. Identify and develop upsell and cross-sell opportunities alongside the Sales team. Monitor customer health, proactively identifying risks and implementing retention plans. Capture customer feedback to help shape future product development. Promote customer advocacy through references, case studies and success stories. Maintain accurate CRM data, customer plans and forecasting information. Collaborate closely with Sales, Product and Technical Support to deliver a seamless customer experience. About You You'll already have experience managing strategic customer relationships and will understand how to combine exceptional service with strong commercial awareness. You'll ideally bring: Experience in Customer Success, Strategic Account Management or Senior Account Management. A background within SaaS, software, technology or construction and the built environment. A proven track record of improving customer retention, renewals and account growth. Experience delivering onboarding programmes and driving software adoption. Strong commercial awareness with experience identifying expansion opportunities. Excellent stakeholder management skills, including working with senior decision-makers. Experience using CRM systems and customer success metrics. Outstanding communication, presentation and relationship-building skills. A proactive, organised and customer-focused approach. Success in this role will include Delivering high Net Revenue Retention (NRR) Increasing customer retention and renewal rates Growing expansion revenue through upselling and cross-selling Driving product adoption and customer engagement Improving customer health and satisfaction Developing customer advocates, references and case studies Why Join? This is an opportunity to play a pivotal role in the continued growth of an innovative SaaS platform while working with high-profile customers across EMEA. You'll enjoy: Managing strategic customer relationships rather than high-volume accounts. Working closely with Product, Sales and Support to influence customer outcomes. The opportunity to shape Customer Success best practice across the business. A collaborative, supportive culture where your ideas are valued. Genuine opportunities for career progression as the business continues to grow. Receive a competitive salary, and benefits package. If you're looking for a Customer Success role where you can build long-term partnerships, drive commercial success and help customers realise measurable value from technology, we'd love to hear from you. Apply today to find out more.
Aug 02, 2026
Full time
Customer Success Manager (SaaS) Construction and Built Environment Tech Bracknell, Berkshire Competitive Salary + Bonus + Excellent Benefits Shape the future of Customer Success. Are you an experienced Customer Success or Strategic Account Manager with a passion for helping customers achieve real business value from SaaS technology? Value Added Recruitment is looking for a commercially minded Customer Success Manager to manage a portfolio of strategic customers across EMEA, ensuring they successfully adopt our market-leading SaaS platform while driving customer satisfaction, retention and long-term account growth. This is a fantastic opportunity to join a respected organisation at an exciting stage of its digital transformation, where Customer Success is central to the company's future growth strategy. The Opportunity You'll own the post-sales customer journey, becoming a trusted advisor to key stakeholders and helping customers maximise the value of their investment. Working closely with Sales, Product and Support teams, you'll deliver an exceptional customer experience while identifying opportunities to increase adoption, improve retention and generate additional revenue. If you enjoy building long-term client relationships, influencing senior stakeholders and making a genuine commercial impact, this role offers an excellent opportunity to do exactly that. Key Responsibilities Manage a portfolio of strategic customer accounts across EMEA. Lead the successful migration of customers from legacy solutions to a modern SaaS platform. Build trusted relationships with executive sponsors, business leaders and operational users. Develop Customer Success Plans aligned to customer objectives and measurable business outcomes. Drive customer onboarding, adoption, engagement and long-term value realisation. Deliver Quarterly Business Reviews, health checks and strategic planning sessions. Act as a trusted advisor, sharing industry best practice and product expertise. Own customer renewals, retention and Net Revenue Retention (NRR) performance. Identify and develop upsell and cross-sell opportunities alongside the Sales team. Monitor customer health, proactively identifying risks and implementing retention plans. Capture customer feedback to help shape future product development. Promote customer advocacy through references, case studies and success stories. Maintain accurate CRM data, customer plans and forecasting information. Collaborate closely with Sales, Product and Technical Support to deliver a seamless customer experience. About You You'll already have experience managing strategic customer relationships and will understand how to combine exceptional service with strong commercial awareness. You'll ideally bring: Experience in Customer Success, Strategic Account Management or Senior Account Management. A background within SaaS, software, technology or construction and the built environment. A proven track record of improving customer retention, renewals and account growth. Experience delivering onboarding programmes and driving software adoption. Strong commercial awareness with experience identifying expansion opportunities. Excellent stakeholder management skills, including working with senior decision-makers. Experience using CRM systems and customer success metrics. Outstanding communication, presentation and relationship-building skills. A proactive, organised and customer-focused approach. Success in this role will include Delivering high Net Revenue Retention (NRR) Increasing customer retention and renewal rates Growing expansion revenue through upselling and cross-selling Driving product adoption and customer engagement Improving customer health and satisfaction Developing customer advocates, references and case studies Why Join? This is an opportunity to play a pivotal role in the continued growth of an innovative SaaS platform while working with high-profile customers across EMEA. You'll enjoy: Managing strategic customer relationships rather than high-volume accounts. Working closely with Product, Sales and Support to influence customer outcomes. The opportunity to shape Customer Success best practice across the business. A collaborative, supportive culture where your ideas are valued. Genuine opportunities for career progression as the business continues to grow. Receive a competitive salary, and benefits package. If you're looking for a Customer Success role where you can build long-term partnerships, drive commercial success and help customers realise measurable value from technology, we'd love to hear from you. Apply today to find out more.
Technical Customer Service Administrator Location: East Anglia Salary: Competitive Salary + Excellent Benefits An excellent opportunity has arisen for an organised and detail-oriented Technical Customer Service Administrator to join a successful engineering and manufacturing business. This is a varied and fast-paced role supporting the processing of technical enquiries, quotations and customer orders. Working closely with engineering, commercial and project teams, you'll play a key role in ensuring customer requirements are accurately interpreted, recorded and progressed through the business. This is not a traditional customer service position. The role is ideally suited to someone who enjoys working with technical information, engineering documentation and business systems while providing a high standard of customer support. The Role As a Technical Customer Service Administrator, your responsibilities will include: Managing customer enquiries and purchase orders from receipt through to processing. Reviewing technical specifications, drawings and supporting documentation to ensure information is complete and accurate. Processing enquiries, quotations and customer orders using ERP and CRM systems. Maintaining accurate customer, quotation and order records. Supporting the smooth progression of enquiries throughout the business. Liaising with internal engineering, estimating, contracts and commercial teams. Responding to customer queries and providing updates on order progress. Identifying missing or incomplete information and resolving documentation queries. Supporting document control and maintaining accurate technical records. Ensuring all work is completed in line with company procedures and quality standards. This is an excellent opportunity for someone who enjoys combining administration, technical information and customer communication within an engineering environment. About You We're looking for someone who is organised, methodical and enjoys working with accuracy and attention to detail. You'll ideally have: Previous experience within an engineering, manufacturing or technical office environment. Experience in customer service, sales support, order processing or technical administration. Experience working with ERP and CRM systems. Ability to understand engineering drawings, specifications or technical documentation. Excellent organisational skills with the ability to manage multiple priorities. Strong communication skills with a professional and customer-focused approach. High levels of accuracy and attention to detail. Good IT skills, including Microsoft Office. Knowledge of engineering products or manufacturing processes would be advantageous but is not essential. What's on Offer Competitive salary. Company pension. Hybrid working Ongoing training and development. Stable and supportive working environment. Long-term career opportunities. Modern office environment. Opportunity to work alongside experienced engineering professionals. Why Apply? This is an opportunity to join an established engineering business where accuracy, teamwork and customer service are highly valued. You'll become an important part of a collaborative team, working closely with engineering and commercial colleagues to ensure customers receive an efficient and professional service while developing valuable technical knowledge along the way. If you're looking for a technical administration role within an engineering environment where you can build a long-term career, we'd like to hear from you. Apply now for a confidential discussion.
Aug 02, 2026
Full time
Technical Customer Service Administrator Location: East Anglia Salary: Competitive Salary + Excellent Benefits An excellent opportunity has arisen for an organised and detail-oriented Technical Customer Service Administrator to join a successful engineering and manufacturing business. This is a varied and fast-paced role supporting the processing of technical enquiries, quotations and customer orders. Working closely with engineering, commercial and project teams, you'll play a key role in ensuring customer requirements are accurately interpreted, recorded and progressed through the business. This is not a traditional customer service position. The role is ideally suited to someone who enjoys working with technical information, engineering documentation and business systems while providing a high standard of customer support. The Role As a Technical Customer Service Administrator, your responsibilities will include: Managing customer enquiries and purchase orders from receipt through to processing. Reviewing technical specifications, drawings and supporting documentation to ensure information is complete and accurate. Processing enquiries, quotations and customer orders using ERP and CRM systems. Maintaining accurate customer, quotation and order records. Supporting the smooth progression of enquiries throughout the business. Liaising with internal engineering, estimating, contracts and commercial teams. Responding to customer queries and providing updates on order progress. Identifying missing or incomplete information and resolving documentation queries. Supporting document control and maintaining accurate technical records. Ensuring all work is completed in line with company procedures and quality standards. This is an excellent opportunity for someone who enjoys combining administration, technical information and customer communication within an engineering environment. About You We're looking for someone who is organised, methodical and enjoys working with accuracy and attention to detail. You'll ideally have: Previous experience within an engineering, manufacturing or technical office environment. Experience in customer service, sales support, order processing or technical administration. Experience working with ERP and CRM systems. Ability to understand engineering drawings, specifications or technical documentation. Excellent organisational skills with the ability to manage multiple priorities. Strong communication skills with a professional and customer-focused approach. High levels of accuracy and attention to detail. Good IT skills, including Microsoft Office. Knowledge of engineering products or manufacturing processes would be advantageous but is not essential. What's on Offer Competitive salary. Company pension. Hybrid working Ongoing training and development. Stable and supportive working environment. Long-term career opportunities. Modern office environment. Opportunity to work alongside experienced engineering professionals. Why Apply? This is an opportunity to join an established engineering business where accuracy, teamwork and customer service are highly valued. You'll become an important part of a collaborative team, working closely with engineering and commercial colleagues to ensure customers receive an efficient and professional service while developing valuable technical knowledge along the way. If you're looking for a technical administration role within an engineering environment where you can build a long-term career, we'd like to hear from you. Apply now for a confidential discussion.
