65 jobs found

4Recruitment Services are seeking a Housing & Welfare Officer to work for our client based in Walsall. Purpose of the role: To provide a highly specialised Housing and Welfare service an all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. DUTIES AND RESPONSIBILITIES INCLUDE: To work with members of the public who are applying for housing or welfare benefits assistance from the Council, offering high standards of customer care at all times. To work effectively and efficiently to assess risk and escalate issues of concern, minimise customer-waiting times, reduce the number of missed and unanswered telephone calls and to maximise the resolution of all customer enquiries at the first point of contact. To prevent and resolve homelessness wherever possible by providing advice, support and information to those with housing need To assess the suitability of households for participation in the Council s private rented sector access scheme (direct lettings) based on their present housing situation, income, support needs and other circumstances. To advise households looking for private rented sector accommodation in relation to their obligations as a tenant and to provide appropriate support and assistance in any efforts made to secure accommodation; including support and assistance in relation to the accurate and timely submission of Housing Benefit claims and the updating/completion of any other claim for welfare benefits. To make decisions on the outcome of individual homelessness applications in cases under Part VII of the Housing Act 1996 as amended, accepting or refusing duties as appropriate in accordance with statute, case law and the Homelessness Code of Guidance. In line with framework of statute law, Central government guidance, case law precedents, and other relevant legal instruments. To manage the assisted choice process for applicants who are assessed as having a priority for housing under the Council s scheme of allocation and nominations. To make appropriate referrals to other agencies where the nature of their support needs requires a more complex level of intervention e.g. applicants with serious mental health issues, ex-offenders, entrenched rough sleepers and applicants with serious substance misuse problems. To be responsible for the nomination of applicants with sufficient priority for housing association and other accommodation (including long term temporary accommodation and private rented sector) in accordance with the Council s scheme of allocation. To provide appropriate advice and information about welfare benefits and housing options to all callers requiring assistance. To provide an advice and information service to non-priority need applicants to assist them in their own efforts to secure suitable accommodation. To carry out full housing options interviews/assessments with all applicants threatened with homelessness, carrying out enquiries into applicants circumstances, checking and verifying documents where housing assistance is requested, providing advice and appropriate assistance including money advice to enable applicants to remain in existing accommodation or to source alternative affordable accommodation. To prevent and resolve homelessness wherever possible by negotiation with and/or between personal callers, their families, landlords, solicitors, financial institutions and other housing providers. ESSENTIAL REQUIREMENTS INCLUDE: Proven experience of working in line with Housing Legislation, Welfare Benefits, Housing and Council Tax benefit, money management, regulations and working practises. Proven knowledge and ability to interpret legislation and law and how it impacts customer service deliver. Proven experience of developing and maintaining good working relationships with a wide range of stakeholders. An ability to understand people and the complex nature of some of their interactions Enhanced DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)

An exciting opportunity has emerged for a Housing Options Officer to join one of Adecco Public Sector's Local Authority clients in a temporary contract, initially for six months (but with every possibility of being extended). Our client is based close to North London and this is a full time role for 37 hours per week, Monday to Friday. Office attendance is required two days each week as you will be involved on the phone duty for the week. You will be dealing with any homeless approaches on the day when attending the office, and will hold a caseload (around 40) which will involve working from the initial stage of an approach through to making main duty decisions. The successful candidate will also be expected to complete s184 decisions, and will be working with people from all backgrounds and taking them right through from initial triage to prevention/relief/main duty. Due to the busy nature of the role, the client is keen for applicants to possess previous experience of: Interviewing clients and resolving all housing problems. Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended). Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless. Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended. Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda. Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems. Administrative skills to manage caseload and work effectively in a team of 6-8 officers Ability to deal with very demanding service users and partners, and have strong IT and admin skills. Updating PHP's (Personal Housing Plans) As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role with a local authority client in the last two years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important, as would experience of using their in-house LOCATA system. Only applicants who feel they meet the above criteria, are happy to work in our client's office 2 days a week and can start on short notice (1-2 weeks maximum) need apply.

Ready for your next Housing Options contract? A Midlands local authority is looking to appoint an experienced Interim Housing Options Officer on an initial 5-month contract. This is an excellent opportunity for someone who can hit the ground running and is experienced in delivering frontline Housing Options services within a rural local authority setting. Key Details: Initial 5-month contract Just 1 day per month in the office Immediate start available Managing a caseload of homelessness applications and Housing Options work Working within a busy service and supporting customers through prevention and relief duties What you'll need: Recent Housing Options experience within a UK local authority Experience working in a rural authority environment Ability to manage cases independently from day one Availability to interview on Monday afternoon or Tuesday next week If you're interested, please send your most up-to-date CV to (url removed) as soon as possible. I'll be leaving the office shortly, so early applications are encouraged.

Temporary Accommodation Reduction Officer East London Hybrid working Rate: £26.04 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: 36 hours per week Role Summary You will identify suitable households and match them with private rented sector properties secured through a range of housing schemes. The role will focus on preventing customers from entering temporary accommodation and helping existing households move into suitable, affordable private sector housing. What You Will Do as a Temporary Accommodation Reduction Officer Identify suitable customers and match them with available private rented sector properties. Complete thorough assessments of household needs, affordability and suitability before making offers. Consider property refusals and ensure decisions are made in accordance with statutory requirements. Prepare clear decision letters relating to property offers and the discharge of housing duties. Investigate and resolve queries relating to nominations, void periods and housing schemes. Maintain accurate customer records and ensure needs assessments remain up to date. Administer relevant housing schemes, including eligibility checks and payment arrangements. Reconcile invoices and arrange payments relating to accommodation schemes. What You Will Need as a Temporary Accommodation Reduction Officer Previous experience working in temporary accommodation, homelessness or housing options. Up-to-date knowledge of homelessness legislation, statutory guidance and relevant case law. Detailed knowledge of temporary accommodation suitability requirements. Experience assessing household needs, affordability and property suitability. The ability to draft complex correspondence and effective statutory decision letters. Strong customer service skills, including experience managing challenging or sensitive situations. The ability to negotiate effectively with customers, colleagues and external agencies. The ability to manage competing priorities and work effectively in a pressurised environment. What's on Offer £26.04 per hour. 36-hour working week. Initial three-month contract. Hybrid working arrangements. Opportunity to support a high-profile temporary accommodation reduction programme. Application Apply today or contact the consultant managing this Temporary Accommodation Reduction Project Officer vacancy to discuss the role in further detail.

The key purpose of the role is to ensure that directors, managers and employees have the competence, knowledge and skills to ensure that all employees go home safe and well at the end of their day and in conjunction with your team, that our customers can live safely and healthily in their homes. Client Details Our client is an award winning housing association with over 7,000 homes across Cheshire, and now expanding geographically across the North West. Description To lead, motivate and develop the team through regular performance management, providing direction and vision for the department and constantly monitoring this for outputs. To ensure that the client is fully compliant with Health and Safety and all compliance legislation. The management of fleet including vehicles and telematics assigned to all operatives. The facilities management of key office buildings. To lead on promoting a positive and proactive culture of health and safety within the organisation using behavioural safety techniques; two-way communications with all levels of staff regarding safety matters via the health and safety committee, developing tool box talks to be delivered by managers and by leadership health and safety inspections; leading by example; positively rewarding employees who report near misses and providing effective coaching and training programmes To be responsible for the review, development and implementation of the clients Occupational Health and Safety Management System To collaborate closely with other managers to develop and implement systems for the control and monitoring of contractors and contract compliance regarding health and safety. To implement systems which record, monitor and report on health and safety performance and to make appropriate health and safety recommendations, assigning actions as appropriate and monitoring progress against actions. In conjunction with the People Team, to develop, implement and deliver appropriate training programmes for Board Members, Directors, Managers and Employees To work collaboratively on health and safety related matters with officers of the Health and Safety Executive (HSE), external enforcement and other agencies including the Local Authority, Fire and Rescue Service and Police Constabulary To provide regular health and safety reports and strategic advice and updates to the Director of Homes, Leadership team and Board To be responsible for the management of the health and safety budget Profile A successful Head of Health, Safety and Compliance should have: Previous experience in a similar role and a minimum Chartered Member of IOSH plus a NEBOSH Diploma or equivalent Experience in leading, managing, motivating, and developing people and teams by providing clear goals and direction through effective and regular performance management. housing Strong technical knowledge of legislation and health and safety issues affecting the social and construction sectors with the ability to implement legislation practically in line with the strategy and to guide policy, principles, and decisions. Can confidently communicate and influence across the range of the organisation (up to Exec level) and externally including presentations and report writing. Able to constructively challenge and give/receive feedback to all stakeholders about all areas of the business. Ability to manage, interpret and manipulate large, complex data sets, produce high quality reports, and decide future action/strategy. A high level of numeracy, literacy, and analytical skills, with the ability to write unbiased comprehensive reports, analyse options and propose solutions to resolve problems. Sound financial & business acumen skills including management of budgets, risks, and robust project management. Job Offer Competitive salary Potential for career development within a respected organisation. If you are ready to take on this exciting challenge as a Head of Health, Safety and Compliance, apply now to make a significant impact in the property sector!

Housing Learning and Improvement Network Location: Bristol office (Redfield) 3 days a week, with opportunities for home working, with occasional travel as required Salary: From £38,000 PA (depending on experience) Vacancy Type: Full time (35 hours) The Senior Research and Insight Officer supports the delivery of consultancy, research, and advisory projects across housing, health, and social care. Working closely with the Assistant Director: Commercial & Partnerships, the role undertakes research and analysis, coordinates stakeholder engagement, and contributes to high-quality reports, recommendations, and project outputs. Role Purpose This is an opportunity to help shape the future of housing, health and care services across the UK. The Housing LIN's work influences national policy and supports local authorities and housing providers to create homes and communities where people can live independently, thrive and receive the support they may need. The successful postholder will play a key role in Housing LIN's highly-valued consultancy and research team, supporting the delivery of housing, health, care and policy-related projects. In particular, age-friendly housing and specialist/supported homes for older people, long term supported housing for adults with care/support needs and transitional supported housing. The role involves delivery of consultancy and advisory commissions combining project coordination, research, stakeholder engagement, and report writing to support the Housing LIN's consultancy team. Person Specification Essential: 3-5 years working in the housing, health and/or social care sector Experience or knowledge of local government processes Experience or knowledge of specialist/older persons' and supported housing sectors Experience working in strategy development, implementing service transformation and/or improvement Excellent research skills, including qualitative and quantitative research Experience of organising and confidently facilitating workshops, focus groups, consultation sessions, or stakeholder engagement activity Experience of carrying out literature or evidence reviews Ability to communicate complex research and information clearly to a range of audiences Strong organisational and project coordination skills, with the ability to manage competing priorities and deadlines Excellent written communication skills, including experience of producing reports and briefing papers Ability to work on own initiative and work with others to meet objectives and deadlines on several projects Desirable: An appropriate qualification to the role Experience of supporting or preparing tenders, proposals, expressions of interest or funding bids Experience of consultancy or advisory work Experience engaging with people with lived experience or using participatory approaches to engagement Familiarity with housing, health and care partnerships, including the role of housing providers, local authorities, health bodies, care providers and voluntary sector organisations A good understanding of quantitative research methods including proficiency in Excel and/or Power BI Experience of working in a small organisation Benefits We want our team to feel supported, valued and able to do their best work. Our benefits are designed to promote wellbeing, reward contribution and support a healthy balance between work and life. Competitive Salary & Profit-Share Pension scheme Professional development fund Cycle to work scheme 25 days annual leave + bank holidays Flexible working options Family-friendly policies To Apply If you feel you are a suitable candidate and would like to work for Housing LIN, please click apply to access the application form and full application instructions, including the email address to which your completed application should be sent. Closing date: 5pm on 16th August 2026

Carrington West are assisting their local authority client based in Oxfordshire in the search for both a Principal Planning Policy Officer & Team Leader to join their town planning department on an initial 6-month contract, then rolling. We are looking for confident and experienced planning policy consultants to support the Policy Manager and team through the Local Plan Examination process, and day to day management of the planning policy team and associated responsibilities. The successful candidate should have significant Planning Policy experience. We are particularly looking for candidates with expertise in the areas of housing, viability, developer contributions and neighbourhood planning. Experience of giving evidence at a Local Plan examination would also be beneficial To apply for this roles, it is essential that you have extensive experience working in a Planning Policy team. The successful candidates must have good fundamental and technical knowledge of all relevant planning legislation and policies; significant experience preparing a Local Plan up to examination; and giving evidence at a Local Plan examination. It would be beneficial to hold a Post-graduate degree in planning, regeneration or a related discipline, and have the eligibility for membership of RTPI. The council are looking for candidates who will be able to hit the ground running and are offering hybrid working arrangements. Carrington West Pay Rate - £55 to £70per/hour (Depending on experience) Job Ref - 67935/67934 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.

Carrington West are assisting their local authority client based in Essex in the search for a Principal Planning Officer on an initial 6 month rolling contract basis. Job purpose: To act as Case Officer for strategic and major scale planning applications and appeals, including where Planning Performance Agreements are utilised. Accountabilities: To take responsibility as case officer for key strategic developments, including all the related project management; consultee and community liaison; Council Member interface and engagement of specialist consultancy as tasked by the Housing Delivery and Growth Team leader. The provision of advice to Planning Committee on all aspects of Development Management relating to planning applications for which you are the Case Officer; preparing Committee reports and recommendations and helping to assemble agendas. To attend Planning Committee meetings alongside the lead Officer and present reports and recommendations where you are the Case Officer. To mentor and support Planners who provide assistance to the role in the context of specific development proposals at pre-application, application and post-decision stages. The implementation of all aspects of the Council's plans and policies through Development Management and through liaison with the Planning Policy team and other Council Services. To assess planning and related applications, discuss proposals with applicants, undertake site inspections and advise the public on proposals, as appropriate. To prepare evidence for appeals and represent the Council at Hearings and Public Inquiries if required. To represent the Development Management Service, as required, in the development of cross-Service corporate strategies and projects. It would be beneficial to hold a RTPI accredited Planning Degree or equivalent Planning qualification and/or have experience in a similar position. Our client is looking for someone to start almost immediately and is available to interview at short notice. Carrington West Pay Rate - £55per/hour Job Ref - 67995 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.

Senior Allocations & Lettings Officer Location: Hybrid working - 3 days onsite and 2 days remote Contract: Initial 4-month contract, with a strong possibility of extension Start date: 1st September Rate: £32.59 PAYE or £42 Umbrella Team responsibility: Managing a small team of 5 officers An award-winning public sector organisation is seeking an experienced Senior Allocations & Lettings Officer to manage and support the delivery of an efficient, responsive, and customer-focused social housing allocations and lettings service. This is an excellent opportunity for an experienced housing professional with strong team management skills and a detailed understanding of housing legislation, allocations policies, voids, lettings, and housing options. The Role As Senior Allocations & Lettings Officer, you will manage a team of five officers responsible for delivering housing allocations, lettings, transfers, decants, and under-occupation services. You will provide leadership, guidance, and support to ensure that applicants and residents receive accurate advice and appropriate housing solutions. You will also work closely with internal teams, Registered Providers, contractors, landlords, surveyors, and other partners to deliver a seamless and financially efficient service. The role requires a strong customer focus, excellent organisational skills, and the ability to make sound decisions within a legislative and performance-driven environment. Key Responsibilities Manage, motivate, and develop a team of five officers delivering allocations and lettings services. Oversee the provision of social housing in line with relevant legislation, statutory guidance, and housing allocation policies. Maintain a detailed working knowledge of the Housing Act 1996 Part VI and relevant homelessness legislation. Support the delivery of allocations through the housing register, transfers, decants, nominations, and under-occupation schemes. Monitor performance against key performance indicators and service standards. Work with the voids team, surveyors, contractors, and landlords to improve void turnaround times and minimise rental income loss. Ensure available properties are allocated and let efficiently and in accordance with policy. Liaise closely with Registered Providers regarding nomination requests and nomination agreements. Provide advice and guidance to residents regarding housing options, temporary accommodation, social housing, transfers, and alternative housing solutions. Manage and respond to customer complaints, Members' enquiries, and complex correspondence within required timescales. Prepare written and verbal briefings, reports, performance information, and financial returns for senior management and relevant stakeholders. Ensure officers maintain accurate, timely, and complete records on the authority's housing IT systems. Ensure that information is recorded correctly to meet legal, landlord, tenant, and data-quality requirements. Assist with emergency housing decants, transfers, service continuity, and other urgent housing matters. About You The successful candidate will have: Proven experience working in housing allocations, lettings, housing management, or a related property environment. Experience managing, supervising, coaching, or supporting a team. Good knowledge of housing legislation, statutory guidance, and social housing allocation frameworks. An understanding of Housing Act 1996 Part VI and homelessness legislation. Experience working with housing registers, nominations, transfers, decants, voids, or temporary accommodation. Experience supporting vulnerable residents and handling sensitive or complex customer issues. Experience working within a performance management framework and reporting against KPIs. Strong knowledge of customer-focused housing services and service improvement. Experience managing complaints, enquiries, correspondence, and competing priorities. Good numeracy and basic accounting skills, including the ability to produce clear and accurate reports. Excellent written and verbal communication skills, with the ability to adapt messages to different audiences. Strong administrative, organisational, record-keeping, and case-management skills. Experience using housing management systems, databases, spreadsheets, email, and other IT applications. Knowledge of health and safety procedures and their practical application within housing and lettings services. The ability to work effectively in a hybrid, agile, and sometimes remote-working environment. A relevant housing qualification, NVQ, GCSEs, or equivalent experience within housing or property management would be advantageous Working Arrangements This is an initial 4-month contract with a view to extend, subject to service requirements and performance. The successful candidate will work on a hybrid basis, with 3 days onsite and 2 days remote. The role is expected to commence on 1st September. The position offers the opportunity to join an award-winning organisation and make a direct contribution to the delivery of effective social housing and lettings services.

A reputable London housing provider is seeking an experienced Senior Allocations & Lettings Officer to join its Housing and Lettings service on a temporary basis. This is a senior operational role responsible for overseeing the delivery of an effective, customer-focused social housing allocations and lettings service , while supporting and managing a team of officers. Location: London Working Pattern: Hybrid - 3 days office-based Contract: Temporary Pay Rate: £31.50 - £32.59 per hour The successful candidate will have strong knowledge of social housing allocations, lettings, housing legislation and statutory guidance , together with proven experience of managing staff, monitoring performance and working with internal and external stakeholders. Key Responsibilities Lead and oversee the day-to-day delivery of social housing allocations and lettings , including housing register, transfers, decants and under-occupation cases. Manage, motivate and support a team of housing officers to deliver a high-quality, responsive and customer-focused service. Ensure allocations and lettings are delivered in accordance with Housing Act 1996 Part VI, the Council/Housing Provider Allocation Scheme and relevant statutory guidance . Work closely with voids, repairs, surveyors and contractors to improve void turnaround times and minimise rental income loss. Manage nominations and maintain effective relationships with Registered Providers and housing association partners , ensuring nomination agreements and allocation policies are followed. Monitor service performance against agreed KPIs, targets and service standards , producing accurate performance and financial information. Oversee the accurate maintenance of housing management systems and ensure records are complete, up to date and compliant with relevant requirements. Respond to and coordinate Member enquiries, customer complaints, escalated cases and complex housing enquiries within required timescales. Provide clear housing advice and guidance to residents regarding social housing, temporary accommodation, transfers and available housing options. Support emergency decants, transfers and rehousing arrangements , working closely with relevant internal teams and external partners. Prepare written reports, briefings and correspondence for senior managers, elected Members, solicitors and other stakeholders. Identify service improvements and develop initiatives to improve the efficiency and effectiveness of the allocations and lettings service. Build strong working relationships with residents, colleagues, Registered Providers, contractors, health and welfare services and other partner agencies. Ensure services are delivered fairly and inclusively, with particular consideration given to vulnerable residents and customers with additional needs . Support the training, development and induction of team members and contribute to continuous service improvement. Essential Experience & Knowledge: Proven experience working within social housing allocations and lettings . Strong knowledge of Housing Act 1996 Part VI and housing allocation legislation. Understanding of the Homelessness Reduction Act 2017 and relevant homelessness statutory guidance. Experience managing or supervising housing/allocations officers. Experience of managing housing registers, nominations, transfers, decants and lettings . Strong understanding of voids management and void turnaround performance . Experience working with Registered Providers / Housing Associations . Proven experience monitoring KPIs, performance targets and service standards . Experience handling complex customer enquiries, complaints and Members' enquiries . Strong knowledge of housing management systems and accurate case recording. Desirable Local authority or housing association experience. Experience using housing management systems such as Northgate, NEC, Civica, MRI or equivalent . Experience of working with Locata or other choice-based lettings systems . Knowledge of temporary accommodation and homelessness pathways. Experience contributing to housing policy or service improvement initiatives. Relevant housing qualification such as CIH or equivalent professional experience. You will be comfortable working in a fast-paced housing environment, managing complex allocations and lettings issues, interpreting legislation and making sound decisions. You will also need to demonstrate strong stakeholder management skills and the ability to work collaboratively across housing, repairs, voids, Registered Providers and other partner services. , APPLY NOW, If you have strong Senior Allocations, Lettings or Housing Register experience and are immediately available for a hybrid London assignment, we would be keen to hear from you.

Carrington West are assisting their local authority client based in the South East i n their search for a Principal Planning Officer to join their Development Management. This will be an initial 6-month contract with possible scope to extend. We are looking for an experienced Planning professional with recent local authority experience and the ability to hit the ground running. We are looking for a candidate to deal with a range of major applications, including both major housing and non-housing applications. Our client is willing to offer a flexible working situation , with an expectation of on-site and office presence once a week or fortnightly. Interviews are due to take place imminently, if this post is of interest, please do get in touch at your earliest convenience to discuss. It would be beneficial to have a relevant degree or equivalent qualification in town planning and be a member of the Royal Town Planning Institute (RTPI) Carrington West Pay Rate - £55-£60per/hour (Dependant on the experience) Job Ref - 67987 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.

Marks Consulting Partners are currently looking for a Housing Options Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will Be Doing Managing a caseload of homelessness and housing options cases, providing tailored advice and support to residents Assessing homelessness applications in line with the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Completing prevention, relief and main duty assessments, ensuring all statutory duties are met Producing Personalised Housing Plans (PHPs) and working proactively to prevent homelessness Negotiating with landlords, agents and support providers to secure positive housing outcomes Providing advice on a wide range of housing options, including private rented accommodation, social housing and supported housing Making legally robust homelessness decisions and issuing Section 184 decision letters Working closely with internal departments and external agencies to deliver effective housing solutions Managing complex cases involving vulnerable households, safeguarding concerns and domestic abuse Maintaining accurate case records and ensuring statutory deadlines and performance targets are achieved Responding to customer enquiries, complaints and Member enquiries in a professional and timely manner What You Will Need Experience working as a Housing Options Officer within a Local Authority Strong knowledge of the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Experience completing homelessness assessments, prevention and relief duties, and Personalised Housing Plans Ability to make legally sound homelessness decisions and produce high-quality decision letters Experience managing a high-volume caseload within a target-driven environment Excellent communication, negotiation and customer service skills Experience working with vulnerable households and complex homelessness cases Knowledge of housing management systems such as Locata, Jigsaw, NEC or similar Strong organisational skills with the ability to prioritise competing demands

Housing Learning and Improvement Network Location: Bristol office (Redfield) 3 days a week, with opportunities for home working, with occasional travel as required Salary: From £38,000 PA (depending on experience) Vacancy Type: Full time (35 hours) The Senior Research and Insight Officer supports the delivery of consultancy, research, and advisory projects across housing, health, and social care. Working closely with the Assistant Director: Commercial & Partnerships, the role undertakes research and analysis, coordinates stakeholder engagement, and contributes to high-quality reports, recommendations, and project outputs. Role Purpose This is an opportunity to help shape the future of housing, health and care services across the UK. The Housing LIN's work influences national policy and supports local authorities and housing providers to create homes and communities where people can live independently, thrive and receive the support they may need. The successful postholder will play a key role in Housing LIN s highly-valued consultancy and research team, supporting the delivery of housing, health, care and policy-related projects. In particular, age-friendly housing and specialist/supported homes for older people, long term supported housing for adults with care/support needs and transitional supported housing. The role involves delivery of consultancy and advisory commissions combining project coordination, research, stakeholder engagement, and report writing to support the Housing LIN s consultancy team. Person Specification Essential: 3-5 years working in the housing, health and/or social care sector Experience or knowledge of local government processes Experience or knowledge of specialist/older persons and supported housing sectors Experience working in strategy development, implementing service transformation and/or improvement Excellent research skills, including qualitative and quantitative research Experience of organising and confidently facilitating workshops, focus groups, consultation sessions, or stakeholder engagement activity Experience of carrying out literature or evidence reviews Ability to communicate complex research and information clearly to a range of audiences Strong organisational and project coordination skills, with the ability to manage competing priorities and deadlines Excellent written communication skills, including experience of producing reports and briefing papers Ability to work on own initiative and work with others to meet objectives and deadlines on several projects Desirable: An appropriate qualification to the role Experience of supporting or preparing tenders, proposals, expressions of interest or funding bids Experience of consultancy or advisory work Experience engaging with people with lived experience or using participatory approaches to engagement Familiarity with housing, health and care partnerships, including the role of housing providers, local authorities, health bodies, care providers and voluntary sector organisations A good understanding of quantitative research methods including proficiency in Excel and/or Power BI Experience of working in a small organisation Benefits We want our team to feel supported, valued and able to do their best work. Our benefits are designed to promote wellbeing, reward contribution and support a healthy balance between work and life. Competitive Salary & Profit-Share Pension scheme Professional development fund Cycle to work scheme 25 days annual leave + bank holidays Flexible working options Family-friendly policies To Apply If you feel you are a suitable candidate and would like to work for Housing LIN, please click apply to access the application form and full application instructions, including the email address to which your completed application should be sent. Closing date: 5pm on 16th August 2026

Housing Intervention Worker - Bridgend - Temp to perm - 14.28 per hour Here at Yolk we are delighted to be working with a charity which empowers and enables individuals to change their future. Are you passionate about preventing homelessness, reducing re offending, and helping people make lasting positive change? In order to be considered for this role you will need the relevant security clearance HMPPS Level 1 vetting clearance . This role will become permanent once the next level of clearance is obtained. We're looking for a Housing Interventions Worker, you'll support individuals in custody to overcome housing barriers and prepare for a successful return to the community. This is a rewarding opportunity to make a genuine difference by helping people secure stable accommodation, access the right support, and build brighter futures. What you'll be doing As a Housing Interventions Worker, you'll: Deliver one-to-one housing advice and tailored interventions to people in custody. Complete comprehensive housing assessments and develop personalised support plans. Help prevent homelessness by identifying suitable housing options before release. Build strong partnerships with local authorities, landlords, housing providers and support agencies. Source appropriate accommodation, including private rented housing and shared accommodation. Work closely with prison and probation colleagues to support positive resettlement outcomes. Maintain accurate records and contribute to achieving service objectives. What we're looking for We're looking for someone who has: Experience supporting people with housing, homelessness, welfare benefits or related advice services. Knowledge of housing legislation, welfare benefits and homelessness prevention. Experience working with people facing multiple and complex disadvantages, including homelessness, mental ill health, substance use or involvement with the criminal justice system. Excellent communication and relationship-building skills. A positive, resilient and solution-focused approach. HMPPS Level 1 vetting clearance Ability to drive and have own vehicle What you will get in return: 14.29 per hour 35 hour working week Allowance for Business Mileage 09:00-17:00 Monday to Friday with no weekends If you would like to be considered for the role and have the compassion and empathy to make a real difference please indicate your interest by e-mailing:

Looking for a role that offers flexibility, excellent benefits, and the opportunity to make a real impact in local communities? Our client is seeking an experienced Housing Officer to join their established housing management team. This is a fantastic opportunity to work for a well-respected housing provider that values collaboration, customer service, and employee wellbeing. Based from the Greenham office one day per week, you'll manage your own diary, balancing home working with visits across your local patch to support customers and communities. As a Housing Officer , you'll be the visible presence within your neighbourhoods, delivering a high-quality housing management service while building strong relationships with residents, colleagues, local authorities, and partner agencies. Key Responsibilities of a Housing Officer: Deliver tenancy, leasehold, and neighbourhood management services across your designated area. Act as the primary point of contact for customers, providing advice, support, and practical solutions. Build effective relationships with local authorities, community groups, contractors, and partner organisations. Use performance data and customer insight to drive service improvements and ensure compliance with relevant legislation. Support neighbourhood initiatives and contribute to creating safe, sustainable communities. Maintain accurate records and ensure customer information is managed responsibly. Promote a positive, customer-focused approach while working collaboratively across teams. We're looking for someone who has: Experience within tenancy, leasehold, or neighbourhood management. Excellent communication and relationship-building skills. The ability to manage challenging situations and resolve issues effectively. Knowledge of housing and landlord services, with the confidence to apply legislation and best practice. A customer-focused approach with a proven track record of delivering positive outcomes. Good IT skills and confidence using digital systems. A full UK driving licence and access to your own vehicle. What's on offer: Salary of 32,000 - 40,000 Hybrid working with a mix of home working, office, and community-based visits 25 days annual leave plus bank holidays, increasing with service Option to buy or sell annual leave Additional wellbeing and paid volunteering days Generous matched pension scheme (up to 12%) Enhanced family leave Private healthcare options, dental insurance, and critical illness cover Wellbeing benefits including gym discounts and 24/7 virtual GP access A Basic DBS check will be required for the successful candidate. If you're passionate about delivering excellent housing services and want to join an organisation that genuinely invests in its people, we'd love to hear from you. Please apply or contact (url removed)

Housing Choices Case Officer A local authority is looking for an experienced Housing Choices Case Officer to join their Housing Choices team on a temporary basis. This is an excellent opportunity for a homelessness professional who can hit the ground running, take ownership of an existing caseload, and deliver a high-quality service to customers facing housing difficulties. This is a hybrid role, with candidates required to attend the office in Coalville at least twice per week on a rota basis. Key Responsibilities Manage an existing homelessness caseload from day one. Prevent homelessness by providing comprehensive housing advice and exploring all available housing options. Carry out homelessness assessments and investigations in line with current legislation. Make legally robust decisions and discharge homelessness duties in accordance with the Homelessness Reduction Act 2017. Work closely with internal teams and external partners to achieve positive outcomes for customers. Deliver a customer-focused, outcome-driven service while maintaining accurate case records. Essential Requirements Previous experience managing a homelessness caseload under the current homelessness legislation is essential. Proven experience working with the Homelessness Reduction Act 2017. Strong homelessness casework experience with the ability to work independently. Experience within housing advice, housing options, or homelessness prevention. Knowledge of housing legislation relating to homelessness duties. Experience supporting vulnerable customers with housing or housing support issues. Understanding of Choice Based Lettings schemes. Experience using Jigsaw is highly desirable. Excellent communication, negotiation, and organisational skills. Full UK driving licence. What We're Looking For The successful candidate will be: Experienced in managing complex homelessness cases. Customer-focused and empathetic. Able to prioritise a busy workload and work on their own initiative. Accurate, organised, and outcome-focused. Confident making decisions and working within statutory frameworks.

We're recruiting a proactive and compassionate Accommodation Solutions Officer to join a busy local authority housing service in London. This is an exciting opportunity to make a real difference by supporting vulnerable individuals and families in temporary accommodation to move towards long-term, stable housing solutions. You'll be part of a dedicated Temporary Accommodation and Resettlement Team, providing high-quality advice, ensuring accommodation suitability, resolving tenancy issues, and working with partners to deliver effective move-on options into private rented, social housing, or intermediate rent. The Role Place households into suitable temporary accommodation in line with policy, legal requirements, and the Homelessness Reduction Act. Conduct suitability assessments, tenancy audits, and property inspections to ensure compliance and safety. Support households to make informed choices, bid effectively for available housing, and access move-on options. Respond promptly to accommodation complaints, tenancy breaches, and enforcement issues, escalating where appropriate. Collaborate with Procurement, Legal, Social Services, and external accommodation providers to manage placements and resolve complex cases. Prepare documentation and reports for legal proceedings, reviews, and internal panels. Monitor high-cost emergency accommodation placements and identify suitable, cost-effective move-on opportunities. Liaise with support services to provide wraparound care and make appropriate referrals for residents with additional needs. Manage inboxes, telephone enquiries, and correspondence from residents, elected members, MPs, and external advocates. Support service improvement by contributing to housing policy development, case reviews, and performance reporting. Key Requirements Proven experience in housing, homelessness prevention, or temporary accommodation services. Strong understanding of homelessness legislation, housing pathways, and tenancy management. Excellent communication and negotiation skills, with the ability to engage confidently with residents, landlords, and partners. Experience managing sensitive and complex cases with professionalism and empathy. Good IT skills and experience using housing management systems (e.g., Northgate, NEC, or similar). Ability to work in a fast-paced environment, managing competing priorities effectively. Strong problem-solving, decision-making, and organisational skills. A collaborative, resident-focused approach with a commitment to service excellence. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Role purpose The Temporary Accommodation Assistant will play a crucial role within the Housing Directorate, ensuring the most effective use of temporary accommodation across the county. This role involves coordinating with various stakeholders, including service users, housing providers, and internal teams, to manage the allocation and booking of temporary accommodation. The role will also administer Housing Benefit claims for the temporary accommodation bookings made. The post holder will handle administrative tasks, provide guidance, and support to service users, and ensure compliance with relevant policies and regulations. The role requires a compassionate and organised individual who can effectively manage multiple tasks and provide high-quality service to vulnerable populations. Accountabilities Coordinate the allocation of temporary accommodation to service users working closely with the Temporary Accommodation Officer. Ensure all applicants complete a Housing Benefits application before entering temporary accommodation, except in emergencies where it must be completed on the next working day. Notify Housing Benefits of any moves in temporary accommodation. Maintain accurate records of all temporary accommodation placements. Ensure service user are using the accommodation they have been provided on a regular basis. Liaise with housing providers to ensure the availability and suitability of accommodation. Coordinate regular inspections of temporary accommodation to ensure standards are met. Provide support and guidance to service users regarding their housing options. Handle enquiries and complaints from service users and resolve issues promptly. Collaborate with internal teams to ensure a seamless service delivery. Monitor and report on the usage and effectiveness of temporary accommodation services. Ensure compliance with all relevant legislation and council policies

Belmont Recruitment are currently recruiting for a Housing Solutions Officer to work with our client, Manchester City Council, based in the Manchester area. This is a temporary role working full-time hours, Monday to Friday. Overview: The role holder will provide high quality support, advice and guidance to service users, working with individuals to assess their needs, manage risks and develop plans to support positive outcomes. The role will focus on preventing homelessness, supporting vulnerable residents and assisting service users to access appropriate housing options and support services. Main Duties: Providing advice, guidance and support to service users experiencing housing difficulties or at risk of homelessness Assessing individual needs, identifying risks and developing appropriate support plans Working with applicants to develop realistic and outcome-focused Personal Housing Plans to prevent homelessness Supporting service users to access appropriate statutory, voluntary and community-based services Providing housing options advice and assisting applicants to secure suitable accommodation Undertaking home visits and delivering housing advice and support within community locations and partner organisations where required Working closely with partner agencies and stakeholders to promote independence and positive outcomes for vulnerable residents Maintaining accurate records, updating systems and supporting performance monitoring requirements Providing advice and expertise to partner agencies and stakeholders regarding housing support and homelessness prevention Essential Criteria: Excellent working knowledge and understanding of homelessness legislation and housing advice provision Previous experience working within housing, homelessness or a related support service Experience assessing individual needs, managing risk and developing support plans Strong communication, negotiation and problem-solving skills Experience working with vulnerable individuals and supporting them to achieve positive outcomes Ability to work effectively with statutory and voluntary agencies Ability to manage a varied workload and maintain accurate records If your skills match the above criteria, please apply with your up-to-date CV

This permanent role has salary range of 63,823 to 70,099 per annum, based on a 36 hour working week. We have a great opportunity to join our Highways and Planning legal team as a Q ualified Senior Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Senior Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, countryside and highways enforcement and mineral planning advice, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. We work collaboratively with fellow lawyers in our District and Borough legal teams. The person appointed to this post will have conduct of a number of highways and planning agreements, advise clients on highways and countryside laws regulations and enforcement options some high profile, securing significant benefits for Surrey residents. You will advise on general highways and planning issues, planning enforcement, local government law, Commons, Village Greens, Public Rights of Way, drainage and flooding, and have conduct of any related litigation. You will advise Members, particularly Members of the County's Planning and Regulatory Committee. You will deputise for the Principal Lawyer as required. The work is fast-paced and key to the delivery of the Council's strategic goals. As a Senior Lawyer, you will have good experience in the relevant areas of law and the following skills and abilities: Negotiating highways and planning agreements; Providing solutions focussed advice on a range of planning and highways matters Drafting briefs to Counsel; Drafting and servicing highways notices and TROs and advising on DMMOs; Involvement in s78 TCPA 1990 appeals and drafting of related s106 agreements; Supervision of paralegal and solicitor roles; Managing competing priorities to achieve client deadlines; Exemplary client care. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority; Demonstrate recent legal experience in the relevant areas of highways and planning law; Experience of working with clients at all levels and ability to give clear, accurate and practical advice; Effective team working; Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters; Ability to take on urgent, and sometimes unfamiliar, matters at short notice; Ability to manage competing priorities to achieve client deadlines. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 9th September 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.