36 jobs found

Housing Officer / Housing Services - Initial temporary contract - Based in the Twickenham/Teddington area of South West London - Hybrid working (2 - 3 days in the office) - £22 per hour We're recruiting on behalf of a well-established organisation seeking a proactive Housing Advisor to deliver an exceptional housing management service. You'll take ownership of a diverse caseload, providing expert housing management advice and ensuring tenancy matters are managed efficiently, professionally and in line with current legislation. Working closely with residents, committees and internal teams, you'll help resolve issues, support vulnerable tenants and contribute to delivering an outstanding customer experience. Key Responsibilities Deliver a proactive housing management service across a portfolio of housing Manage tenancy matters including arrears, tenancy breaches, notices and legal proceedings where appropriate. Handle complex cases including anti-social behaviour, complaints and neighbour disputes. Oversee the voids and allocations process from start to finish. Carry out tenancy visits and regular site inspections. Work collaboratively with repairs and maintenance teams to support residents. Liaise with external agencies and support vulnerable tenants where safeguarding concerns arise. Ensure compliance with housing legislation, policies and tenancy agreements. Prepare reports To be considered suitable you will need to have the following skills and experience; Previous experience within housing management or tenancy management. A good understanding of housing legislation and tenancy law. Experience managing rent arrears, ASB and tenancy enforcement. Excellent communication and relationship-building skills. A customer-focused approach with the ability to manage challenging situations professionally. A full UK driving licence and willingness to travel to local sites as required

Housing Officer / Housing Services - Initial temporary contract - Based in the Twickenham/Teddington area of South West London - Hybrid working (2 - 3 days in the office) - £28.61 per hour via an umbrella company We're recruiting on behalf of a well-established organisation seeking a proactive Housing Advisor to deliver an exceptional housing management service. You'll take ownership of a diverse caseload, providing expert housing management advice and ensuring tenancy matters are managed efficiently, professionally and in line with current legislation. Working closely with residents, committees and internal teams, you'll help resolve issues, support vulnerable tenants and contribute to delivering an outstanding customer experience. Key Responsibilities Deliver a proactive housing management service across a portfolio of housing Manage tenancy matters including arrears, tenancy breaches, notices and legal proceedings where appropriate. Handle complex cases including anti-social behaviour, complaints and neighbour disputes. Oversee the voids and allocations process from start to finish. Carry out tenancy visits and regular site inspections. Work collaboratively with repairs and maintenance teams to support residents. Liaise with external agencies and support vulnerable tenants where safeguarding concerns arise. Ensure compliance with housing legislation, policies and tenancy agreements. Prepare reports To be considered suitable you will need to have the following skills and experience; Previous experience within housing management or tenancy management. A good understanding of housing legislation and tenancy law. Experience managing rent arrears, ASB and tenancy enforcement. Excellent communication and relationship-building skills. A customer-focused approach with the ability to manage challenging situations professionally. A full UK driving licence and willingness to travel to local sites as required

We are brave, we are ambitious, we are honest, and we are Citizen! With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Our Hereford & Worcester Neighbourhood's team manage around 4,000 customer homes within Herefordshire, Worcestershire, Gloucestershire and Warwickshire. Role: Neighbourhood Officer Salary: 37,595 Position: Permanent Full time Position, 37 hours per week Location: Hereford & Worcester / Hybrid working As Neighbourhood Officer, you will be responsible for the tenancy management of a patch within a geographical area. The team is very friendly and welcoming and works well together. The team support each other with workloads and arrange joint visits on request. The team are very supportive with new members of staff and will often arrange on the job training, shadowing of colleagues and patch visits. In housing you can make a real difference, the role of Neighbourhood Officer will involve: Overseeing tenancy management and estate issues. Dealing with Anti-Social behaviour from minor reports to serious cases and actively be involved in multi - agency work to resolve issues. Dealing with sensitive safeguarding matters Carrying our regular block and estate inspections. Involvement in the management of new build properties for all tenancy management issues. Conducting tenancy reviews for all properties within the allocated patch Reviewing service charges and depreciation As Neighbourhood Officer, we need you to have: Ability to carry out interviews to discuss sensitive customer issues Excellent I.T Skills Ability to develop successful professional relationships with partners to achieve positive outcomes Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict Highly self-motivated, able to act with integrity and show drive and enthusiasm Current driving licence and access to a car We would be excited if you have: Experience working with a Social Housing Provider or similar customer facing role Ability to be innovative and look for ways to improve customer experience What We Offer: Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Benefits: Annual Leave: Annual leave starts at 26 days per year plus bank holidays Annual leave purchase scheme - option to buy up to an additional 5 days per year Enhanced family leave (maternity, paternity and adoption) Organisational sick pay Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match Competitive Salary: We offer a competitive compensation package. Health and Wellness: Comprehensive health insurance and wellness programs. Work-Life Balance: Flexible working hours and generous leave policies. Employee Development: Access to training programs and career development resources. Company Culture: We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the well being of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in Housing. This post is subject to a Basic DBS check (Disclosure and Barring Service). Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

We are seeking a Lettings Officer to provide a customer-focused, proactive, and comprehensive allocations and lettings service. This role will manage all aspects of the voids and allocations process, ensuring a positive on boarding experience for tenants. The successful candidate will work closely with colleagues and partner organisation to ensure homes are let promptly and efficiently, while maintaining high levels of tenant satisfaction. Key Responsibilities: Deliver a high-quality, efficient, and compliant allocations and lettings service. Manage all aspects of the voids and allocations process from notification of end of tenancy to sign-up of new tenants. Provide effective on boarding experiences for tenants, ensuring they understand their responsibilities. Advertise vacant properties effectively and create marketing materials. Achieve timely turnaround of empty properties within key performance indicators. Work in partnership with Neighbourhood Officers and Income Team to improve tenancy sustainment. Monitor compliance with allocations processes to prevent tenancy fraud. Maintain accurate records and update relevant housing systems. Engage with stakeholders to enhance service delivery. Qualifications: Up-to-date knowledge of tenancy management and housing allocations. Understanding of housing-related policies and legislation. Strong communication and interpersonal skills. Ability to work collaboratively with various teams and stakeholders. Demonstrable 'can do' approach to service delivery. Education Requirements: N/A Experience Requirements: Experience in front-line allocations and lettings or housing management. Experience working with vulnerable populations and addressing complex customer needs. Proven ability to manage own performance and optimise team outcomes. Let me know if there's anything else you'd like to adjust!Use UK englishHere's the updated job description in UK English: Job Title: Lettings Officer Location: Hybrid / Patch Based (Barking and Dagenham) / Home About the Role / Job Summary: We are seeking a Lettings Officer to provide a customer-focused, proactive, and comprehensive allocations and lettings service. This role will manage all aspects of the voids and allocations process, ensuring a positive onboarding experience for tenants. The successful candidate will work closely with colleagues and partner organisations to ensure homes are let promptly and efficiently, while maintaining high levels of tenant satisfaction. Key Responsibilities: Deliver a high-quality, efficient, and compliant allocations and lettings service. Manage all aspects of the voids and allocations process from notification of end of tenancy to sign-up of new tenants. Provide effective onboarding experiences for tenants, ensuring they understand their responsibilities. Advertise vacant properties effectively and create marketing materials. Achieve timely turnaround of empty properties within key performance indicators. Work in partnership with Neighbourhood Officers and Income Team to improve tenancy sustainment. Monitor compliance with allocations processes to prevent tenancy fraud. Maintain accurate records and update relevant housing systems. Engage with stakeholders to enhance service delivery. Qualifications: Up-to-date knowledge of tenancy management and housing allocations. Understanding of housing-related policies and legislation. Strong communication and interpersonal skills. Ability to work collaboratively with various teams and stakeholders. Demonstrable 'can do' approach to service delivery. Education Requirements: N/A Experience Requirements: Experience in front-line allocations and lettings or housing management. Experience working with vulnerable populations and addressing complex customer needs. Proven ability to manage own performance and optimise team outcomes. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to help create safer neighbourhoods and deliver an effective anti-social behaviour and community safety service across their housing stock on a hybrid working basis. This is a varied role that combines anti-social behaviour case management with wider neighbourhood and tenancy-related responsibilities. You will work closely with residents, internal teams and external partners to resolve issues, support vulnerable customers and contribute to the creation of communities where people are proud to live. Key Responsibilities of an ASB Officer: Manage a caseload of anti-social behaviour, nuisance, neighbour dispute and tenancy breach cases from investigation through to resolution. Investigate complaints, gather evidence, conduct interviews and complete risk assessments. Take appropriate enforcement action, including legal remedies where necessary, to address serious or persistent anti-social behaviour. Liaise with solicitors, prepare legal documentation and attend court hearings where required. Work closely with residents, police, local authorities and partner agencies to resolve community safety concerns and achieve positive outcomes. Conduct home visits, estate inspections and tenancy-related investigations. Support vulnerable residents by working alongside tenancy sustainment and support services to help maintain successful tenancies where appropriate. Contribute to local neighbourhood plans and community safety initiatives. Work collaboratively with internal teams to identify and implement appropriate support measures for residents affected by anti-social behaviour. Maintain accurate case records and ensure cases are managed in line with organisational policies and service standards. Provide advice, guidance and support to residents affected by anti-social behaviour and neighbourhood issues. Essential Requirements: Previous experience managing anti-social behaviour cases within a Housing Association, Local Authority or social housing environment. Knowledge of anti-social behaviour legislation, tenancy enforcement and housing management practices. Experience preparing cases for legal action and working alongside legal representatives. Strong investigation, communication and conflict-resolution skills. Ability to manage a varied caseload independently and work effectively with partner agencies. Experience supporting customers and handling sensitive tenancy-related matters. Full UK driving licence and access to a vehicle, as regular travel across Coventry and surrounding areas is required. Desirable: CIH qualification or equivalent housing-related qualification. This is a hybrid working position based in Coventry; office requirement is 1-2 days a week with flexible working and tenant vists involved in the role. If this ASB Officer role is of interest, please apply or contact (url removed)

Adecco are proud to be recruiting for a Housing Officer on behalf of a large London local authority. Role Details Full Time - Monday to Friday, 36 hours per week Temporary assignment - 3 months with likely extension 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid working - typically 2 to 3 days in the office and on patch, remainder working from home IT equipment provided Mileage and travel expenses claimable for visits Parking permit provided for estate inspections and visits Patch size: approximately 690 properties Immediate start available About the Role As a Housing Officer, you will be responsible for delivering a high-quality, customer-focused housing management service across a defined patch of properties. You will act as the main point of contact for residents, ensuring tenancy obligations are met, neighbourhood standards are maintained, and residents receive an excellent service. This role places a strong emphasis on tenancy management, estate management, resident engagement, and partnership working. Key Responsibilities Manage a portfolio of tenancies and leasehold matters within a designated patch. Investigate and resolve anti-social behaviour cases, working closely with residents and partner agencies. Conduct tenancy audits, property inspections, estate inspections, and pre-termination visits. Support residents to sustain their tenancies and access appropriate services. Ensure compliance with tenancy conditions and take enforcement action where required, including preparing legal casework. Identify environmental and estate improvement opportunities and coordinate actions with internal teams and contractors. Respond to enquiries from elected members, resident groups, solicitors, and members of the public. Build effective working relationships with stakeholders including police, health services, support agencies, and community groups. Monitor communal repairs, health and safety issues, and estate standards, escalating concerns as necessary. Contribute to service improvement initiatives, resident satisfaction, and positive neighbourhood outcomes. Essential Experience & Skills Previous experience delivering housing management services within a social housing environment. Strong knowledge of housing legislation and anti-social behaviour legislation. Experience managing tenancy and leasehold issues, including enforcement action. Ability to investigate and manage ASB cases effectively. Experience conducting home visits, estate inspections, and tenancy-related checks. Excellent customer service, communication, and relationship-building skills. Strong organisational skills with the ability to manage a varied and demanding workload. Experience working collaboratively with internal teams and external partners. Confident using Microsoft Office and housing management systems. Ability to analyse information, make sound decisions, and resolve complex issues. Why Apply? This is an excellent opportunity for an experienced Housing Officer to join a busy and supportive housing team, making a real difference to residents and local communities while working in a flexible hybrid environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We are recruiting on behalf of a large and established Midlands-based housing association for experienced Housing Officer to join their team on an initial temporary contract, with the potential to extend. This Housin Officer role offers an excellent opportunity for a housing professional to support safe, well-managed communities through effective estate management, tenant engagement and proactive interventions. Key Responsibilities of a Housing Officer: Manage an allocated housing patch, carrying out estate inspections and identifying issues affecting residents and properties. Monitor communal areas and ensure health, safety and estate standards are maintained. Address estate-related issues including fly-tipping, pest control, cleaning, grounds maintenance and environmental concerns. Build positive relationships with tenants and support tenancy sustainment. Carry out property visits, home checks and inspections where required. Respond to housing condition concerns including damp, mould and property-related issues. Support building safety requirements, fire safety actions and emergency response processes. Work with internal teams, contractors, Local Authorities, Police and external agencies to resolve community issues. Maintain accurate records and update housing management systems. Support temporary moves and alternative accommodation arrangements where required. To be successful as a Housing Officer you will need: Previous experience in housing management, estates, tenancy management, homelessness, property services or a similar role. Experience working directly with tenants and managing housing-related issues. Knowledge of housing legislation, tenancy management and regulatory requirements. Experience dealing with estate inspections, ASB, environmental issues or complex tenant situations. Strong communication and relationship-building skills. Ability to manage a busy patch independently and prioritise competing demands. Good IT and administration skills, including experience using housing or case management systems. Full UK driving licence and ability to travel across Birmingham and the wider West Midlands. Knowledge and experience of working with Awaab's law and Housing Ombudsmen code. Experience with Northgate or similar housing systems is desirable but not essential. What's on offer: Temporary contract initially for 2 months, with potential extension. 35 hours per week, Monday to Friday. Hybrid working with a combination of home working, office attendance and regular patch visits. Locations covered include Birmingham and surrounding areas such as Wolverhampton, Halesowen and West Bromwich. If this Housing Officer role is of interest, please apply or contact (url removed)

Tenancy Sustainment Officer - Fixed term for 12 months Stronger tenancies. Stronger communities. About the Role This is a role where you will put customers at the heart of every decision. Provide meaningful support, clear guidance, and access to the right services helping residents build stable, successful tenancies and better quality lives. Drive tenancy sustainment through proactive intervention, partnership working, and a one-business approach. Support organisational goals while improving outcomes for customers across PCH estates. This role is subject to a satisfactory enhanced DBS check. What you'll do: Deliver intensive, hands-on housing management support to vulnerable tenants, helping them sustain successful tenancies. Work proactively with customers at risk (e.g. anti-social behaviour, tenancy breaches, or disengagement) to rebuild relationships, improve communication, and resolve issues. Assess needs and create tailored support plans, coordinating with Housing Officers and partner agencies to achieve positive, sustainable outcomes. Provide practical advice and life skills support, including managing a home, accessing benefits, digital inclusion, employment, and training opportunities. Collaborate with internal teams and external services (local authorities, charities, health and support providers) to deliver a joined-up, customer-focused tenancy sustainment service. Our ideal candidate for this role is someone who: Proven experience supporting vulnerable individuals, ideally within social housing or a support-focused environment. Strong communication and resilience, with the ability to handle challenging situations confidently (face-to-face, phone, and written). Experience assessing risk and needs, and delivering effective one-to-one support to achieve positive outcomes. Ability to work collaboratively with partner agencies, alongside strong advocacy and negotiation skills. Organised and self-motivated, with the ability to manage your own workload, prioritise effectively, and maintain accurate records. About Plymouth Community Homes We are the city s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy. With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes. What we can offer you: Flexible working opportunities including flexi-time and hybrid working Free, fully equipped onsite gym and changing facilities. The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option Free Employee Assistance programme, including free counselling Free annual flu vaccination Cycle to Work scheme We support digital working with modern devices/smart phones It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year Our modern and spacious offices are right on a bus route, and just three miles from the city centre We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons To Apply: Please use the link below to access our website and submit your application for the Tenancy Sustainment Officer position: Plymouth Community Homes Jobs Search here for your perfect career - Job Information Apply for Tenancy Sustainment Officer For an informal discussion about this role, please contact Becky Dacre, Operations Manager Supported Housing & Safeguarding on (phone number removed) This post is not suitable for job share. Shortlisting Date: 11th August 2026 Interview Date: 19th and 20th August If you are a permanent PCH employee applying for a secondment, please ensure that your line manager supports your application. If you are a fixed term employee and are successful, you will be offered this role on a fixed term contract. If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position. We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background. Living and Working in Plymouth

Location: East Midlands (Hybrid Working 3-4 days on site) Contract: Initial 3 Months Rate: Negotiable Start Date: ASAP Key Responsibilities: Managing a designated housing patch Delivering tenancy management services across a portfolio of properties Conducting tenancy audits, estate inspections, and resident visits Managing Anti-Social Behaviour (ASB) cases from investigation through to resolution Handling tenancy breaches and tenancy enforcement action where required Supporting tenancy sustainment and resident engagement initiatives Managing low-level rent arrears and working alongside income teams Liaising with internal departments, local authorities, support services, and external agencies Ensuring compliance with housing policies, procedures, and relevant housing legislation Maintaining accurate records and case management systems Requirements: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or Housing Management Officer Strong background in tenancy management within social housing Experience managing ASB cases and tenancy-related casework Knowledge of housing legislation and tenancy enforcement processes Excellent communication and stakeholder management skills Ability to manage a diverse caseload independently Full UK Driving Licensce If you're interested in hearing more about this opportunity, please send over your updated CV or get in touch at for a confidential discussion. If this role isn't suitable for you, referrals and recommendations are always appreciated.

Housing Officer - Bedfordshire Rate: 27.53 - 28.12 ph (Umbrella) Working pattern - Hybrid 1-2 days on site / in office rest from home Duration: Initial 4 months Potential to extend and / or eventually go perm or fixed term. We're seeking experienced Housing Officers to join a busy Housing Association, managing a patch across Bedfordshire You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Access to a car Eden Brown is acting as an Employment Business in relation to this vacancy.

Job Title: Repairs Customer Resolution Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Hourly rate: 18.92 PAYE / 25.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start We are seeking a proactive and customer-focused Repairs Customer Resolution Officer to join our Property Services team. In this key role, you will help ensure residents receive an excellent repairs and maintenance service by managing complex repairs cases, supporting complaint resolution, and acting as a vital link between customers, contractors, and internal teams. Working within a fast-paced housing environment, you will investigate and manage repairs and disrepair cases, coordinate stakeholders, monitor contractor performance, and ensure customer issues are resolved efficiently and professionally. Key Responsibilities Manage complex repairs and disrepair case investigations from initial enquiry through to resolution. Provide high-quality customer service and case management support. Liaise with residents, contractors, surveyors, tenancy teams, and other stakeholders to ensure timely completion of repairs. Investigate, manage, and resolve customer complaints in line with policy and service standards. Monitor and track outstanding repairs and works orders to ensure service level agreements are met. Analyse trends and performance data to support continuous service improvement. Ensure compliance with health and safety legislation and organisational policies. Review contractor performance, invoices, and valuations to ensure quality and value for money. About You We are looking for a motivated individual with a strong background in repairs, housing, and customer resolution. Essential Experience Experience working within responsive repairs, property maintenance, or social housing. Proven experience handling customer complaints and delivering successful complaint resolution. Experience working in a customer service-focused environment. Experience building effective relationships with contractors, customers, and internal stakeholders. Experience working within a fast-paced team environment. Experience using Microsoft Word and Excel. Essential Skills Strong knowledge of responsive repairs and property maintenance processes. Excellent customer service and communication skills. Ability to manage competing priorities and work under pressure. Strong problem-solving and decision-making skills. Ability to influence outcomes and drive repairs through to resolution. Good analytical and reporting capabilities. Strong IT skills and attention to detail. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Job Title: Repairs Support Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Hourly rate: 18.92 PAYE / 25.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start We're looking for a proactive and customer-focused Repairs Support Officer to join our Property Services team. In this key role, you'll provide essential administrative support to the repairs and disrepair service, helping to ensure repairs are delivered efficiently, residents are kept informed, and customer enquiries are resolved quickly and effectively. You'll act as a central point of contact between residents, contractors, operational teams and internal departments, supporting the delivery of high-quality repairs and maintenance services across our housing stock. Key Responsibilities Provide administrative support to the Repairs Operations Team. Manage and monitor outstanding repair work orders to ensure completion within agreed service levels. Liaise with contractors, residents and internal teams to resolve repair enquiries. Coordinate inspections and follow-up actions to ensure excellent service delivery. Support the monitoring and reporting of key performance indicators (KPIs). Analyse data and identify service improvement opportunities. Investigate and respond to customer complaints and service issues. Ensure contractors deliver value for money and maintain high-quality standards. Maintain accurate records and systems in line with data protection requirements. Work collaboratively with tenancy, customer service and property teams to achieve positive outcomes for residents. About You Essential Experience Experience working within a responsive repairs, housing maintenance or social housing environment. Previous experience in a customer service or customer support role. Experience working with contractors, suppliers or external partners. Experience working as part of a busy team. Strong Microsoft Office skills, particularly Word and Excel. Essential Skills Excellent communication skills, both written and verbal. Strong administrative and organisational abilities. A customer-first approach with a passion for delivering excellent service. The ability to manage multiple priorities and work under pressure. Strong problem-solving and decision-making skills. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Are you an experienced housing professional with a strong background in temporary accommodation and homelessness services? We are seeking a proactive and motivated Temporary Accommodation Team Leader to lead a busy team delivering high-quality housing management services to homeless households living in temporary accommodation. Temporary Accommodation Team Leader Public Sector - Local Government Initial 6-month temporary assignment with potential for extension 36 hours per week, Monday to Friday 26.68 per hour PAYE / 35.48 per hour Umbrella Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely ASAP Start The Role As Temporary Accommodation Team Leader, you will manage and support a team of Temporary Accommodation Officers, ensuring the effective management of temporary accommodation stock, tenancy sustainment, repairs, voids, and landlord relationships. You will play a key role in maintaining high service standards, improving performance, and ensuring compliance with housing legislation and health and safety requirements. You will also deputise for the Temporary Accommodation Manager when required and work closely with internal departments, accommodation providers, landlords, and partner agencies to deliver positive outcomes for residents. Key Responsibilities Lead, motivate and develop a team of Temporary Accommodation Officers. Oversee the management of temporary accommodation, including voids, lettings, repairs and compliance matters. Monitor landlord and accommodation provider performance, escalating issues where necessary. Manage complex tenancy, safeguarding, anti-social behaviour and homelessness cases. Respond to complaints, Member enquiries and other escalated casework. Drive service improvements and ensure performance targets are achieved. Support tenancy sustainment initiatives to help residents maintain accommodation and move into settled housing. About You To be successful in this role, you will have: Experience leading or supervising teams within temporary accommodation, homelessness, housing management or related services. Strong knowledge of homelessness and housing legislation, including the Housing Act and Homelessness Reduction Act. Experience managing landlord relationships and accommodation providers. Excellent communication, stakeholder management and problem-solving skills. A proven track record of delivering high-quality services and improving team performance. The ability to manage a demanding workload within a fast-paced environment. If you are passionate about supporting vulnerable residents and have the leadership skills to drive an effective temporary accommodation service, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We are recruiting on behalf of a well-established Housing Association in the West Midlands for an experienced Housing Officer to join their team on a 12-month fixed-term contract . This is an excellent opportunity to make a real difference by supporting residents, managing neighbourhoods, and helping create safe, sustainable communities. This hybrid role offers the flexibility of working from home, the office, and across your designated housing patch , giving you variety while ensuring you remain visible and accessible to residents. Key Responsibilities Of A Housing Officer: Managing a designated portfolio of tenancies and delivering a high-quality housing management service. Investigating and managing anti-social behaviour (ASB) cases from initial report through to resolution, ensuring accurate case management and timely action. Working closely with residents, local authorities, the police, and other partner agencies to tackle ASB and improve community safety. Taking appropriate enforcement action where required, including preparing documentation and supporting legal proceedings where necessary. Carrying out tenancy visits, estate inspections, and property audits. Managing tenancy breaches, neighbourhood disputes, and tenancy sustainment cases. Identifying safeguarding concerns and supporting vulnerable residents through referrals and partnership working. Supporting residents to sustain their tenancies while balancing customer service with effective tenancy enforcement. Assisting with tenancy sign-ups, mutual exchanges, successions, and ending tenancies. Maintaining accurate records and ensuring compliance with housing legislation, policies, and regulatory requirements. About You: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or in a similar housing management role. Significant experience managing anti-social behaviour (ASB) cases, including investigations, evidence gathering, partnership working, and enforcement action. A sound understanding of housing legislation, tenancy management, and safeguarding responsibilities. Excellent communication, negotiation, and conflict resolution skills. The confidence to make balanced decisions while delivering excellent customer service. Strong organisational skills with the ability to manage a varied caseload. Good IT skills and experience maintaining accurate housing management records. A full UK driving licence and access to a vehicle (or the ability to travel regularly across the housing patch). In return, our client offers an excellent package including: Competitive salary of 39.8k per annum 12-month fixed-term contract Hybrid working with a mix of home, office, and patch-based working Learning and development opportunities Career progression opportunities Flexible working arrangements Mileage reimbursement for business travel A supportive, collaborative team environment where your contribution is valued If this Housing Officer role is of interest please apply or contact (url removed)

Housing Officer Greenham Hybrid Working 32,000 - 40,000 per annum Permanent, Full Time Our client is seeking a Housing Officer to join their established housing team. Based from the Greenham office one day per week, you'll enjoy a varied role combining home working, office-based work, and regular community visits. The Role: Deliver tenancy, leasehold, and neighbourhood management services. Act as a key point of contact for customers, providing a high-quality service. Build strong relationships with local authorities, community groups, and partner agencies. Support neighbourhood improvements and help shape services based on customer feedback. Maintain accurate records and ensure compliance with relevant policies and regulations. What we're looking for: Experience in tenancy, leasehold, or neighbourhood management. Strong communication and problem-solving skills. Ability to build positive relationships with customers and stakeholders. Good understanding of landlord services and housing management. Confident using digital systems and Microsoft Office. Full UK driving licence and access to your own vehicle. If you're passionate about delivering excellent housing services and making a positive impact within local communities, we'd love to hear from you.

Anti-Social Behaviour Officer Devon Hybrid Working 32,000 - 40,000 per annum Permanent, Full Time Our client is looking for an Anti-Social Behaviour Officer to join their Housing Team in Devon. You'll play a key role in creating safe, inclusive communities by managing cases relating to anti-social behaviour, nuisance, and hate crime. Key responsibilities: Manage a caseload of ASB, nuisance, and hate crime cases. Work closely with residents, housing colleagues, the Police, and external agencies. Investigate complaints and take action to resolve issues effectively. Maintain accurate records and provide excellent customer support. What we're looking for: Experience in ASB, housing management, tenancy enforcement, or a similar customer-facing role. Strong conflict resolution and communication skills. Excellent organisation and IT skills. Ability to build positive relationships with customers and partner agencies. Essential: Full UK driving licence and access to your own vehicle, as the role involves visiting customers. If you're passionate about supporting communities and making a real difference, we'd love to hear from you.

Homelessness Prevention & Solutions Officer Location: North West London Rate: 28.00 per hour (Umbrella) Contract: 6 Months Working Pattern: Full Time Working Arrangement: Hybrid We are currently recruiting for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs team in North West London. This is an excellent opportunity for a housing professional with experience in homelessness prevention, housing options, and statutory homelessness assessments to make a real difference to residents facing housing difficulties. Key Responsibilities Deliver the Council's statutory duties to prevent and relieve homelessness under the Housing Act 1996 and Homelessness Reduction Act 2017. Manage a caseload of households threatened with homelessness or currently homeless. Conduct homelessness assessments and determine appropriate housing duties. Develop and review Personalised Housing Plans (PHPs). Negotiate with landlords, agents, family members, and other parties to prevent homelessness and sustain accommodation. Explore a range of housing options including private rented sector accommodation, supported housing, and alternative housing solutions. Support households to secure and sustain suitable accommodation. Provide advice and assistance on housing rights, homelessness legislation, welfare benefits, and tenancy sustainment. Prepare detailed case records, decision letters, and statutory documentation. Manage complex homelessness cases, including those subject to legal challenge, judicial review, and Ombudsman enquiries. Requirements Previous experience working within Homelessness Prevention, Housing Options, or Housing Needs. Strong knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, and associated legislation. Experience conducting statutory homelessness assessments and issuing housing decisions. Ability to manage complex and sensitive cases. Excellent negotiation, communication, and problem-solving skills. Experience working within a Local Authority housing environment is highly desirable. Knowledge of welfare benefits, tenancy sustainment, and housing pathways. If you have experience in homelessness prevention and housing options and are looking for your next contract opportunity, we would like to hear from you.

Eden Brown are seeking a highly experienced Housing Officer on a 2 month contract situated in Manchester The role as Housing Officer will involve full time office work - No hybrid option As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester; which includes vulnerable, young people and across older persons services - Dealing with Income challenges - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.

Rent Arrears Recovery Lead Officer Sutton £29.24 ph Full time Hybrid Leading a team of Rent Arrears and Recovery & Enforcement Officers to maximise income collection and minimise arrears level across all tenancy tenures, whilst delivering an excellent customer focused service. As the Rent Arrears Recovery Lead Officer the post holder will be working within the Shared Finance Service, Housing Income & Financial Inclusion Team to administer, collect and recover Housing Rent for Kingston Council. Deliver advice and guidance in a broad area of expertise to ensure customer needs are met. Identify and implement improvements in your own work area in order to deliver continuous service improvement and improved outcomes to customers. Regularly communicate with internal customers to share information and build working relationships to support collaborative working. Keep up to date with changes in relevant policy and legislation to ensure delivery in your own work area is effective and complies with appropriate regulations/statutory guidance. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Anti-Social Behaviour Officer Temporary on-going contract - Minimum 3 months Hybrid working - combination of home, office and patch based working Full-Time (37 hours per week) 25.00 per hour - negotiable depending on experience level . About the Role We are seeking a motivated and experienced Anti-Social Behaviour Officer to join a Housing and Community Services team. This is an excellent opportunity for a housing professional with experience of managing anti-social behaviour cases and working with residents to create safer, stronger communities. You will manage a varied caseload of ASB complaints, investigate incidents, work closely with residents and partner agencies, and take appropriate enforcement and preventative action to resolve issues effectively. Key Responsibilities Manage a caseload of anti-social behaviour cases from initial report through to resolution. Investigate complaints promptly, gathering evidence through interviews, witness statements, diary sheets, CCTV, and other appropriate methods. Assess risk and provide support to victims of anti-social behaviour. Develop and implement action plans to resolve cases using early intervention, mediation, and enforcement where appropriate. Prepare legal documentation and work with legal services on injunctions, possession proceedings, and other enforcement action. Liaise with police, local authorities, support agencies, environmental health, and other partners to achieve positive outcomes. Attend resident meetings, court hearings, and multi-agency meetings as required. The successful candidate will have: Experience managing anti-social behaviour or tenancy enforcement cases within a housing environment. Good knowledge of relevant housing legislation, ASB legislation, and safeguarding responsibilities. Excellent investigation, interviewing, and problem-solving skills. Experience preparing legal documentation and supporting court action. Strong communication and negotiation skills with the ability to manage challenging situations professionally. To apply, please submit your CV outlining your relevant experience. RG Setsquare is acting as an Employment Business in relation to this vacancy.