Annual salary: up to £43,000.00 Performance Analyst Location: Basingstoke Salary: £43,000 per annum Full time, 37.5 hours per week, Monday to Friday, 8.30am - 5pm. We provide Housing Management services right across the UK. We work in partnership with Central and Local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are seeking a highly organised and analytical Performance Analyst to join our team in Basingstoke. This is an excellent opportunity for an individual with strong reporting and data analysis skills who enjoys turning complex information into meaningful insights that support operational performance and business objectives. In this role, you will be responsible for producing reports, analysing performance data, supporting client reporting requirements and responding to ad hoc information requests. You will work closely with operational teams and colleagues across the business to provide valuable insight, identify trends and support continuous improvement initiatives. As a Performance Analyst, you will provide analysis and reporting solutions for operational teams using a range of reporting tools and systems. You will act as a key link between operational management and IT development teams, ensuring business requirements are translated into effective reporting and technology solutions. Key responsibilities include: Specification and delivery of regular and ad hoc reporting to clients and senior managers Analyse business requirements and propose effective business solutions Support business process reviews, data management and system improvements Act as the interface between operational teams, clients and IT developers Produce intelligent analysis of performance indicators, trends and observations Support continuous improvement initiatives through data-led insight Collaborate with operational teams to optimise IT support and reporting capability Build and maintain effective relationships with clients, partners and suppliers Support development and service desk teams with issue resolution Undertake ad hoc projects and provide support across wider teams when required Role Criteria: Excellent communication skills Strong Excel skills and experience working with data and reporting tools Proven reporting and analytical skills Experience working within an office-based environment Background within the property or housing sector Ability to identify trends and provide meaningful business insight Approach work with initiative and a proactive problem-solving mindset Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Aug 01, 2026
Full time
Annual salary: up to £43,000.00 Performance Analyst Location: Basingstoke Salary: £43,000 per annum Full time, 37.5 hours per week, Monday to Friday, 8.30am - 5pm. We provide Housing Management services right across the UK. We work in partnership with Central and Local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are seeking a highly organised and analytical Performance Analyst to join our team in Basingstoke. This is an excellent opportunity for an individual with strong reporting and data analysis skills who enjoys turning complex information into meaningful insights that support operational performance and business objectives. In this role, you will be responsible for producing reports, analysing performance data, supporting client reporting requirements and responding to ad hoc information requests. You will work closely with operational teams and colleagues across the business to provide valuable insight, identify trends and support continuous improvement initiatives. As a Performance Analyst, you will provide analysis and reporting solutions for operational teams using a range of reporting tools and systems. You will act as a key link between operational management and IT development teams, ensuring business requirements are translated into effective reporting and technology solutions. Key responsibilities include: Specification and delivery of regular and ad hoc reporting to clients and senior managers Analyse business requirements and propose effective business solutions Support business process reviews, data management and system improvements Act as the interface between operational teams, clients and IT developers Produce intelligent analysis of performance indicators, trends and observations Support continuous improvement initiatives through data-led insight Collaborate with operational teams to optimise IT support and reporting capability Build and maintain effective relationships with clients, partners and suppliers Support development and service desk teams with issue resolution Undertake ad hoc projects and provide support across wider teams when required Role Criteria: Excellent communication skills Strong Excel skills and experience working with data and reporting tools Proven reporting and analytical skills Experience working within an office-based environment Background within the property or housing sector Ability to identify trends and provide meaningful business insight Approach work with initiative and a proactive problem-solving mindset Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Annual salary: up to £36,884.00 Multi-skilled Operative Location: Darlington Northeast - field based Contract: Full Time, Permanent Salary up to £36,884 per annum, plus, company van & fuel card 42.5 hours per week, Monday to Friday, 8am - 5pm Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. We're on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy repairs contract in Darlington. This is a dynamic, hands-on role where you'll be responsible for delivering high-quality repairs and maintenance across a range of trades, ensuring residents' homes are safe, functional, and well cared for as well as void properties ready for service user move ins. With a strong pipeline of work and a commitment to improving housing standards, this is a fantastic opportunity to be part of a team that's making a real difference in the community. We're looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time. Duties: Carry out day-to-day responsive repairs across tenanted properties Completing plumbing tasks including removing old shower trays, fitting and replacing baths and taps Joinery duties include fitting doors, work tops and kitchen cupboards Repairing or replacing internal doors, handles, locks, and hinges Carrying out patch plastering and making good, damaged walls or ceilings Completing wall and floor tiling repairs, including grouting and sealing Painting and decorating to a professional finish following repair works Ensuring all repairs are completed safely, efficiently, and to a high standard Working in occupied properties with sensitivity to residents' needs and privacy Reporting any further works, safeguarding concerns, or property issues beyond scope Deliver excellent customer service while working in residents' homes Accurately record job details, materials used, and completion notes using handheld devices or job sheets Maintain tools, equipment, and company vehicle in good working order Manage daily workload efficiently to meet service level targets Role Criteria: Experience in a core trade (Plumbing, Joinery, Plastering or Tiling) Experience in multiple trades Excellent customer service skills Personable Works well under pressure Good time keeping Full UK driving license Ability to provide own hand tools including spirit level, screw drivers and hammers Willingness to travel across Northeast where required Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Aug 01, 2026
Full time
Annual salary: up to £36,884.00 Multi-skilled Operative Location: Darlington Northeast - field based Contract: Full Time, Permanent Salary up to £36,884 per annum, plus, company van & fuel card 42.5 hours per week, Monday to Friday, 8am - 5pm Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. We're on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy repairs contract in Darlington. This is a dynamic, hands-on role where you'll be responsible for delivering high-quality repairs and maintenance across a range of trades, ensuring residents' homes are safe, functional, and well cared for as well as void properties ready for service user move ins. With a strong pipeline of work and a commitment to improving housing standards, this is a fantastic opportunity to be part of a team that's making a real difference in the community. We're looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time. Duties: Carry out day-to-day responsive repairs across tenanted properties Completing plumbing tasks including removing old shower trays, fitting and replacing baths and taps Joinery duties include fitting doors, work tops and kitchen cupboards Repairing or replacing internal doors, handles, locks, and hinges Carrying out patch plastering and making good, damaged walls or ceilings Completing wall and floor tiling repairs, including grouting and sealing Painting and decorating to a professional finish following repair works Ensuring all repairs are completed safely, efficiently, and to a high standard Working in occupied properties with sensitivity to residents' needs and privacy Reporting any further works, safeguarding concerns, or property issues beyond scope Deliver excellent customer service while working in residents' homes Accurately record job details, materials used, and completion notes using handheld devices or job sheets Maintain tools, equipment, and company vehicle in good working order Manage daily workload efficiently to meet service level targets Role Criteria: Experience in a core trade (Plumbing, Joinery, Plastering or Tiling) Experience in multiple trades Excellent customer service skills Personable Works well under pressure Good time keeping Full UK driving license Ability to provide own hand tools including spirit level, screw drivers and hammers Willingness to travel across Northeast where required Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Annual salary: up to £29,856.80 Resident Welfare Officer Location: Birkenhead / Liverpool - Field based Salary up to £29,856.80 per annum plus £3,500 car allowance Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am - 5pm. Expected to be on patch by 8.30am Exception to take part in the OOH rota. 1 in 7 weeks covering Monday to Monday About the Role Mears Housing Management is seeking a Resident Welfare Officer to support the delivery of a new service designed to help vulnerable individuals avoid homelessness and transition into settled accommodation. This is a front-line role combining administrative, practical, and pastoral responsibilities. You will provide support to service users, helping them manage interim housing and access the resources they need to move forward. The role demands a balance of hands-on support and efficient case management, with a strong focus on safeguarding and service delivery. Manage your own diary and property portfolio Carry out property inspections Raise work orders for repairs (including void properties) and follow up on completed work Balance administrative responsibilities with direct support work Maintain regular contact with service users through face-to-face visits and telephone calls Encourage engagement with appointments and support services Support service users with health, finances, repairs, and the move-on process Assist with appointments and referrals, including providing fallback support where necessary Help service users find and secure appropriate accommodation Arrange food parcels and ensure access to essential resources Assess individual and family needs and identify appropriate support packages to maintain independence Contribute to a front-line team supporting vulnerable individuals, including those affected by homelessness, drug misuse, mental health challenges, trafficking, and offending histories Incident reporting where welfare concerns occur and identify any safeguarding issues Clean void properties to turn around Role Criteria: Demonstrable experience in a similar role within housing, support, or welfare services Strong communication skills with both clients and colleagues Ability to manage conflict and challenging situations effectively Proficiency in Microsoft Office and general IT competence Ability to work independently and use your own initiative Good understanding of local support services and housing pathways Strong focus on safeguarding Strong time management and ability to balance competing priorities A full UK Driving Licence (essential for travel between properties and appointments) Naturally supportive, trustworthy, empathetic, and patient approach Resilience, teamwork Strong organisational skills and attention to detail Flexible to travel across the Northeast where required Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Aug 01, 2026
Full time
Annual salary: up to £29,856.80 Resident Welfare Officer Location: Birkenhead / Liverpool - Field based Salary up to £29,856.80 per annum plus £3,500 car allowance Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am - 5pm. Expected to be on patch by 8.30am Exception to take part in the OOH rota. 1 in 7 weeks covering Monday to Monday About the Role Mears Housing Management is seeking a Resident Welfare Officer to support the delivery of a new service designed to help vulnerable individuals avoid homelessness and transition into settled accommodation. This is a front-line role combining administrative, practical, and pastoral responsibilities. You will provide support to service users, helping them manage interim housing and access the resources they need to move forward. The role demands a balance of hands-on support and efficient case management, with a strong focus on safeguarding and service delivery. Manage your own diary and property portfolio Carry out property inspections Raise work orders for repairs (including void properties) and follow up on completed work Balance administrative responsibilities with direct support work Maintain regular contact with service users through face-to-face visits and telephone calls Encourage engagement with appointments and support services Support service users with health, finances, repairs, and the move-on process Assist with appointments and referrals, including providing fallback support where necessary Help service users find and secure appropriate accommodation Arrange food parcels and ensure access to essential resources Assess individual and family needs and identify appropriate support packages to maintain independence Contribute to a front-line team supporting vulnerable individuals, including those affected by homelessness, drug misuse, mental health challenges, trafficking, and offending histories Incident reporting where welfare concerns occur and identify any safeguarding issues Clean void properties to turn around Role Criteria: Demonstrable experience in a similar role within housing, support, or welfare services Strong communication skills with both clients and colleagues Ability to manage conflict and challenging situations effectively Proficiency in Microsoft Office and general IT competence Ability to work independently and use your own initiative Good understanding of local support services and housing pathways Strong focus on safeguarding Strong time management and ability to balance competing priorities A full UK Driving Licence (essential for travel between properties and appointments) Naturally supportive, trustworthy, empathetic, and patient approach Resilience, teamwork Strong organisational skills and attention to detail Flexible to travel across the Northeast where required Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Director of Assets Midlands £90,000 - £100,000 + Excellent Benefits Goodman Masson is proud to be partnering with a well-established housing association to recruit an outstanding Director of Assets in the Midlands. This is a pivotal Executive Leadership role, offering the opportunity to shape the long-term investment, safety and sustainability of a diverse housing portfolio while improving outcomes for residents and communities.You'll lead the organisation's asset management strategy, oversee major investment programmes and ensure the delivery of safe, compliant and high-quality homes. If you're a strategic property leader with a strong track record in social housing and a passion for delivering lasting social impact, this is an exceptional opportunity to make a real difference. The role: You will provide strategic leadership across Asset Management, Planned Investment, Building Safety, Compliance, Sustainability and Property Data. Managing significant capital investment programmes and leading a talented team of property professionals, you will ensure our homes remain fit for the future while balancing financial performance, regulatory requirements and resident priorities. As a member of the Executive Leadership Team, you will work collaboratively with colleagues across the organisation to deliver excellent services, drive innovation and ensure residents remain at the heart of investment decisions. Responsibilities Develop and deliver a long-term Asset Management Strategy aligned to the organisation's corporate objectives. Lead planned investment, major works and cyclical maintenance programmes across the housing portfolio. Ensure full compliance with all statutory and regulatory requirements relating to building safety and property compliance. Drive sustainability, retrofit and decarbonisation ambitions, securing value from available funding opportunities. Use robust asset data and intelligence to inform investment decisions and optimise portfolio performance. Lead the procurement and management of contractors and strategic partners, ensuring high-quality service delivery and value for money. Manage substantial capital budgets, ensuring effective financial planning, governance and financial control. Develop, inspire and lead multidisciplinary teams, embedding a culture of accountability, innovation and customer focus. Build strong relationships with residents, Board Members, regulators and key external stakeholders. Provide strategic advice, insight and performance reporting to the Executive Team and Board About you: We are seeking an accomplished senior leader with a successful track record in asset management, property services, compliance within the social housing sector. You'll bring: Extensive experience leading asset management or property services within a housing association, local authority or similar organisation. Strong knowledge of strategic asset management, planned investment, building safety and statutory compliance. Experience delivering large-scale capital investment programmes and managing significant budgets. A thorough understanding of the regulatory environment for social housing. Knowledge of sustainability, retrofit and energy efficiency programmes. Strong commercial awareness, including procurement and contract management. Excellent leadership, influencing and stakeholder management skills. The ability to use data, insight and performance information to drive strategic decision-making. A collaborative and inclusive leadership style, with a genuine commitment to delivering excellent resident outcomes. Apply If you're an ambitious and strategic asset management leader looking to make a lasting impact within a values-driven housing association, we'd love to hear from you. For a confidential discussion and further information, please contact
Aug 01, 2026
Full time
Director of Assets Midlands £90,000 - £100,000 + Excellent Benefits Goodman Masson is proud to be partnering with a well-established housing association to recruit an outstanding Director of Assets in the Midlands. This is a pivotal Executive Leadership role, offering the opportunity to shape the long-term investment, safety and sustainability of a diverse housing portfolio while improving outcomes for residents and communities.You'll lead the organisation's asset management strategy, oversee major investment programmes and ensure the delivery of safe, compliant and high-quality homes. If you're a strategic property leader with a strong track record in social housing and a passion for delivering lasting social impact, this is an exceptional opportunity to make a real difference. The role: You will provide strategic leadership across Asset Management, Planned Investment, Building Safety, Compliance, Sustainability and Property Data. Managing significant capital investment programmes and leading a talented team of property professionals, you will ensure our homes remain fit for the future while balancing financial performance, regulatory requirements and resident priorities. As a member of the Executive Leadership Team, you will work collaboratively with colleagues across the organisation to deliver excellent services, drive innovation and ensure residents remain at the heart of investment decisions. Responsibilities Develop and deliver a long-term Asset Management Strategy aligned to the organisation's corporate objectives. Lead planned investment, major works and cyclical maintenance programmes across the housing portfolio. Ensure full compliance with all statutory and regulatory requirements relating to building safety and property compliance. Drive sustainability, retrofit and decarbonisation ambitions, securing value from available funding opportunities. Use robust asset data and intelligence to inform investment decisions and optimise portfolio performance. Lead the procurement and management of contractors and strategic partners, ensuring high-quality service delivery and value for money. Manage substantial capital budgets, ensuring effective financial planning, governance and financial control. Develop, inspire and lead multidisciplinary teams, embedding a culture of accountability, innovation and customer focus. Build strong relationships with residents, Board Members, regulators and key external stakeholders. Provide strategic advice, insight and performance reporting to the Executive Team and Board About you: We are seeking an accomplished senior leader with a successful track record in asset management, property services, compliance within the social housing sector. You'll bring: Extensive experience leading asset management or property services within a housing association, local authority or similar organisation. Strong knowledge of strategic asset management, planned investment, building safety and statutory compliance. Experience delivering large-scale capital investment programmes and managing significant budgets. A thorough understanding of the regulatory environment for social housing. Knowledge of sustainability, retrofit and energy efficiency programmes. Strong commercial awareness, including procurement and contract management. Excellent leadership, influencing and stakeholder management skills. The ability to use data, insight and performance information to drive strategic decision-making. A collaborative and inclusive leadership style, with a genuine commitment to delivering excellent resident outcomes. Apply If you're an ambitious and strategic asset management leader looking to make a lasting impact within a values-driven housing association, we'd love to hear from you. For a confidential discussion and further information, please contact
Are you an experienced Project Coordinator, Partnership Manager, or Collaboration Manager looking for a role where you can make a genuine impact? Do you enjoy building strong professional relationships, coordinating complex initiatives, and ensuring successful outcomes? Looking to join a growing consultancy that offers responsibility, variety, and long-term career development? Gillespie Recruitment are delighted to be partnering with a growing and ambitious consultancy to recruit a Collaboration Manager to join their expanding team. This opportunity is ideal for a highly organised professional with strong communication and stakeholder engagement skills. As Collaboration Manager, you will work across a diverse portfolio of initiatives, supporting governance activities, coordinating partnerships, and ensuring key objectives are achieved. Working closely with senior leaders and external partners, you will play a central role in driving progress, maintaining momentum across multiple workstreams, and helping deliver successful outcomes. The Role: As a Collaboration Manager, you will coordinate partnership initiatives, oversee project administration, and support effective decision-making across a range of programmes. This is a varied position combining project coordination, stakeholder management, governance support, and business engagement. You will work with both internal teams and external organisations, ensuring actions are completed, priorities remain on track, and objectives are delivered efficiently. The successful Collaboration Manager will also have opportunities to take ownership of meetings, facilitate discussions, and contribute to strategic planning activities. Key Responsibilities Coordinate partnership initiatives and collaborative programmes. Prepare reports, updates, recommendations, and supporting documentation. Organise and facilitate meetings, workshops, and stakeholder forums. Maintain project plans, action trackers, risk registers, and key documentation. Monitor milestones, deadlines, and dependencies across multiple workstreams. Build and maintain effective relationships with partners and stakeholders. Support governance processes and decision-making activities. Identify opportunities to improve processes and ways of working. About You Experience within a Collaboration Manager, Project Coordinator, Project Manager, Partnership Manager, Programme Coordinator, or similar role. Experience coordinating projects, programmes, partnerships, or stakeholder-led initiatives. Strong stakeholder engagement and relationship management skills. Excellent written communication and reporting abilities. Strong organisational skills and attention to detail. Ability to manage competing priorities effectively. Confidence communicating with senior stakeholders and external organisations. Strong Microsoft Office skills including Word, Excel, Outlook, and PowerPoint. Desirable Experience Social Housing. Construction, Procurement, or Supply Chain environments. Property and Real Estate. Local Government, Public Sector, or Consultancy organisations. What's On Offer? Salary of £35,000. Opportunity to join a growing consultancy. Professional development and career progression opportunities. Exposure to senior leadership and meaningful business projects. Apply Now If you're an experienced Collaboration Manager, Project Manager, Partnership Manager, Programme Coordinator, Governance Coordinator, or Stakeholder Engagement professional looking for your next opportunity, we'd love to hear from you. Even if your experience doesn't match every requirement, we encourage you to apply. Your skills and potential could be exactly what our client is looking for. Apply today to take the next step in your career.
Aug 01, 2026
Full time
Are you an experienced Project Coordinator, Partnership Manager, or Collaboration Manager looking for a role where you can make a genuine impact? Do you enjoy building strong professional relationships, coordinating complex initiatives, and ensuring successful outcomes? Looking to join a growing consultancy that offers responsibility, variety, and long-term career development? Gillespie Recruitment are delighted to be partnering with a growing and ambitious consultancy to recruit a Collaboration Manager to join their expanding team. This opportunity is ideal for a highly organised professional with strong communication and stakeholder engagement skills. As Collaboration Manager, you will work across a diverse portfolio of initiatives, supporting governance activities, coordinating partnerships, and ensuring key objectives are achieved. Working closely with senior leaders and external partners, you will play a central role in driving progress, maintaining momentum across multiple workstreams, and helping deliver successful outcomes. The Role: As a Collaboration Manager, you will coordinate partnership initiatives, oversee project administration, and support effective decision-making across a range of programmes. This is a varied position combining project coordination, stakeholder management, governance support, and business engagement. You will work with both internal teams and external organisations, ensuring actions are completed, priorities remain on track, and objectives are delivered efficiently. The successful Collaboration Manager will also have opportunities to take ownership of meetings, facilitate discussions, and contribute to strategic planning activities. Key Responsibilities Coordinate partnership initiatives and collaborative programmes. Prepare reports, updates, recommendations, and supporting documentation. Organise and facilitate meetings, workshops, and stakeholder forums. Maintain project plans, action trackers, risk registers, and key documentation. Monitor milestones, deadlines, and dependencies across multiple workstreams. Build and maintain effective relationships with partners and stakeholders. Support governance processes and decision-making activities. Identify opportunities to improve processes and ways of working. About You Experience within a Collaboration Manager, Project Coordinator, Project Manager, Partnership Manager, Programme Coordinator, or similar role. Experience coordinating projects, programmes, partnerships, or stakeholder-led initiatives. Strong stakeholder engagement and relationship management skills. Excellent written communication and reporting abilities. Strong organisational skills and attention to detail. Ability to manage competing priorities effectively. Confidence communicating with senior stakeholders and external organisations. Strong Microsoft Office skills including Word, Excel, Outlook, and PowerPoint. Desirable Experience Social Housing. Construction, Procurement, or Supply Chain environments. Property and Real Estate. Local Government, Public Sector, or Consultancy organisations. What's On Offer? Salary of £35,000. Opportunity to join a growing consultancy. Professional development and career progression opportunities. Exposure to senior leadership and meaningful business projects. Apply Now If you're an experienced Collaboration Manager, Project Manager, Partnership Manager, Programme Coordinator, Governance Coordinator, or Stakeholder Engagement professional looking for your next opportunity, we'd love to hear from you. Even if your experience doesn't match every requirement, we encourage you to apply. Your skills and potential could be exactly what our client is looking for. Apply today to take the next step in your career.
A reputable Housing Provider is currently seeking an Private Housing Standards Officer (Office Based) to join their busy Private Sector Housing team in London. This is a key role in improving housing conditions across the borough and protecting residents living within the private rented sector. Rate: £30.00 - £31.17 per hour (40 Umbrella) Location: London Contract: Temporary / Ongoing Working Pattern: Primarily Office-Based (x4 days on site)This is an excellent opportunity for an environmental health, private sector housing, or housing enforcement professional with experience of HHSRS inspections , HMO regulation , housing enforcement , and private sector housing standards. You will be responsible for investigating housing condition complaints , regulating HMOs , improving standards within the private rented sector, and taking both informal and formal enforcement action where required. Key Responsibilities Investigate complaints relating to poor housing conditions within the private rented sector Conduct property inspections and undertake Housing Health and Safety Rating System (HHSRS) assessments Investigate and regulate Houses in Multiple Occupation (HMOs) ensuring compliance with housing legislation and management regulations Work proactively with landlords, managing agents and tenants to secure property improvements and compliance with statutory requirements Serve statutory notices and progress enforcement action in accordance with relevant legislation and organisational policies Prepare detailed case files, witness statements and legal documentation for enforcement proceedings Attend court hearings, tribunals and legal proceedings where required Support the delivery and enforcement of Mandatory, Additional and Selective Licensing Schemes Investigate reports of empty homes and work with owners and stakeholders to bring properties back into use Promote compliance with Minimum Energy Efficiency Standards (MEES) and support wider housing and energy efficiency initiatives Maintain accurate case records and reports using housing and enforcement management systems Work collaboratively with internal departments and external agencies including Legal Services, Trading Standards, Police and partner organisations About You Experience within Private Sector Housing, Environmental Health, Housing Enforcement or Property Standards Strong knowledge of the Housing Act 2004, HHSRS and HMO legislation Experience undertaking housing inspections and assessing housing hazards Knowledge of enforcement procedures, statutory notices and legal processes Experience preparing evidence and attending court or tribunal proceedings Strong communication and negotiation skills with the ability to engage landlords, tenants and stakeholders effectively Excellent report writing, case management and organisational skills A customer-focused approach combined with a commitment to improving housing standards Desirable Experience HMO Licensing and compliance enforcement Empty Homes initiatives and enforcement Energy Efficiency, MEES and fuel poverty projects Experience using Uniform or similar case management systems Environmental Health or Housing-related qualifications What's on Offer Opportunity to join a highly respected housing organisation making a real impact on local communities Varied and rewarding caseload covering enforcement, inspections and housing standards improvement Flexible and hybrid working arrangements Supportive and collaborative team environment Excellent professional development opportunities Competitive salary and benefits package This role offers the opportunity to make a tangible difference to residents' lives by ensuring safe, healthy and compliant housing standards across the private rented sector. Apply Now for the Private Housing Standards Officer.
Aug 01, 2026
Seasonal
A reputable Housing Provider is currently seeking an Private Housing Standards Officer (Office Based) to join their busy Private Sector Housing team in London. This is a key role in improving housing conditions across the borough and protecting residents living within the private rented sector. Rate: £30.00 - £31.17 per hour (40 Umbrella) Location: London Contract: Temporary / Ongoing Working Pattern: Primarily Office-Based (x4 days on site)This is an excellent opportunity for an environmental health, private sector housing, or housing enforcement professional with experience of HHSRS inspections , HMO regulation , housing enforcement , and private sector housing standards. You will be responsible for investigating housing condition complaints , regulating HMOs , improving standards within the private rented sector, and taking both informal and formal enforcement action where required. Key Responsibilities Investigate complaints relating to poor housing conditions within the private rented sector Conduct property inspections and undertake Housing Health and Safety Rating System (HHSRS) assessments Investigate and regulate Houses in Multiple Occupation (HMOs) ensuring compliance with housing legislation and management regulations Work proactively with landlords, managing agents and tenants to secure property improvements and compliance with statutory requirements Serve statutory notices and progress enforcement action in accordance with relevant legislation and organisational policies Prepare detailed case files, witness statements and legal documentation for enforcement proceedings Attend court hearings, tribunals and legal proceedings where required Support the delivery and enforcement of Mandatory, Additional and Selective Licensing Schemes Investigate reports of empty homes and work with owners and stakeholders to bring properties back into use Promote compliance with Minimum Energy Efficiency Standards (MEES) and support wider housing and energy efficiency initiatives Maintain accurate case records and reports using housing and enforcement management systems Work collaboratively with internal departments and external agencies including Legal Services, Trading Standards, Police and partner organisations About You Experience within Private Sector Housing, Environmental Health, Housing Enforcement or Property Standards Strong knowledge of the Housing Act 2004, HHSRS and HMO legislation Experience undertaking housing inspections and assessing housing hazards Knowledge of enforcement procedures, statutory notices and legal processes Experience preparing evidence and attending court or tribunal proceedings Strong communication and negotiation skills with the ability to engage landlords, tenants and stakeholders effectively Excellent report writing, case management and organisational skills A customer-focused approach combined with a commitment to improving housing standards Desirable Experience HMO Licensing and compliance enforcement Empty Homes initiatives and enforcement Energy Efficiency, MEES and fuel poverty projects Experience using Uniform or similar case management systems Environmental Health or Housing-related qualifications What's on Offer Opportunity to join a highly respected housing organisation making a real impact on local communities Varied and rewarding caseload covering enforcement, inspections and housing standards improvement Flexible and hybrid working arrangements Supportive and collaborative team environment Excellent professional development opportunities Competitive salary and benefits package This role offers the opportunity to make a tangible difference to residents' lives by ensuring safe, healthy and compliant housing standards across the private rented sector. Apply Now for the Private Housing Standards Officer.
A reputable housing provider is seeking an experienced Private Sector Housing Manager to lead the delivery of its Private Sector Housing service. This is an excellent opportunity for a senior housing professional with a strong background in private sector housing enforcement, licensing, housing standards and regulatory compliance . Rate: £400-£450 per day (Inside IR35) Location: London (Hybrid Working) Flexibility: Hybrid Contract: Interim / Full-TimeYou will lead a multidisciplinary team responsible for improving housing conditions across the private rented sector, ensuring compliance with housing legislation, driving service improvements and delivering a high-quality, customer-focused service. The successful candidate will work closely with senior leadership, internal departments and external partners to deliver statutory housing functions and support the implementation of new legislation, including the Renters' Rights Act 2025 . Key Responsibilities Lead and manage the Private Sector Housing team, overseeing enforcement, licensing and housing standards functions. Deliver statutory duties under the Housing Act 2004 , including HHSRS inspections , licensing schemes and enforcement activity. Lead on the implementation of the Renters' Rights Act 2025 , ensuring the service remains compliant with changing legislation and regulatory requirements. Manage complex enforcement cases, including Civil Financial Penalties, Rent Repayment Orders, prosecutions, landlord banning orders and other regulatory interventions. Oversee mandatory, additional and selective licensing schemes, supporting the development and expansion of licensing programmes. Manage inspection programmes, empty homes initiatives, property standards and tenancy-related investigations. Develop and implement service improvements, policies and operational procedures to enhance performance and deliver excellent outcomes for residents. Monitor service performance, analyse data and produce reports for senior management, ensuring key performance indicators and statutory obligations are achieved. Manage budgets, resources and workforce planning to deliver an efficient, value-for-money service. Build effective partnerships with Legal Services, Planning, Building Control, Fire Service, Police and other key stakeholders. Provide expert technical advice and guidance to senior leaders, elected members and operational teams on all aspects of private sector housing legislation and enforcement. Lead, coach and develop a high-performing team, promoting a culture of continuous improvement and excellent customer service. About You Significant experience managing Private Sector Housing, Housing Standards or Environmental Health services within a local authority or similar housing organisation. Extensive knowledge of the Housing Act 2004 , Housing Health and Safety Rating System (HHSRS) and private sector housing legislation. Strong understanding of the Renters' Rights Act 2025 , licensing regimes and regulatory enforcement. Experience leading complex investigations, enforcement action and legal case preparation. Proven experience managing teams, budgets, service performance and organisational change. Strong leadership, communication and stakeholder management skills, with the ability to influence at all levels. Excellent analytical and problem-solving skills, with experience using performance data to drive service improvement. Essential Experience Private Sector Housing Enforcement Housing Act 2004 & HHSRS Mandatory, Additional & Selective Licensing Renters' Rights Act 2025 Civil Financial Penalties & Rent Repayment Orders Regulatory Compliance & Enforcement Team Leadership & Performance Management Local Authority or Housing Sector experience Apply Now If you're an experienced Private Sector Housing Manager looking for your next interim contract and have a proven track record of leading high-performing private sector housing services, we'd love to hear from you. Apply today with your most up-to-date CV.
Aug 01, 2026
Seasonal
A reputable housing provider is seeking an experienced Private Sector Housing Manager to lead the delivery of its Private Sector Housing service. This is an excellent opportunity for a senior housing professional with a strong background in private sector housing enforcement, licensing, housing standards and regulatory compliance . Rate: £400-£450 per day (Inside IR35) Location: London (Hybrid Working) Flexibility: Hybrid Contract: Interim / Full-TimeYou will lead a multidisciplinary team responsible for improving housing conditions across the private rented sector, ensuring compliance with housing legislation, driving service improvements and delivering a high-quality, customer-focused service. The successful candidate will work closely with senior leadership, internal departments and external partners to deliver statutory housing functions and support the implementation of new legislation, including the Renters' Rights Act 2025 . Key Responsibilities Lead and manage the Private Sector Housing team, overseeing enforcement, licensing and housing standards functions. Deliver statutory duties under the Housing Act 2004 , including HHSRS inspections , licensing schemes and enforcement activity. Lead on the implementation of the Renters' Rights Act 2025 , ensuring the service remains compliant with changing legislation and regulatory requirements. Manage complex enforcement cases, including Civil Financial Penalties, Rent Repayment Orders, prosecutions, landlord banning orders and other regulatory interventions. Oversee mandatory, additional and selective licensing schemes, supporting the development and expansion of licensing programmes. Manage inspection programmes, empty homes initiatives, property standards and tenancy-related investigations. Develop and implement service improvements, policies and operational procedures to enhance performance and deliver excellent outcomes for residents. Monitor service performance, analyse data and produce reports for senior management, ensuring key performance indicators and statutory obligations are achieved. Manage budgets, resources and workforce planning to deliver an efficient, value-for-money service. Build effective partnerships with Legal Services, Planning, Building Control, Fire Service, Police and other key stakeholders. Provide expert technical advice and guidance to senior leaders, elected members and operational teams on all aspects of private sector housing legislation and enforcement. Lead, coach and develop a high-performing team, promoting a culture of continuous improvement and excellent customer service. About You Significant experience managing Private Sector Housing, Housing Standards or Environmental Health services within a local authority or similar housing organisation. Extensive knowledge of the Housing Act 2004 , Housing Health and Safety Rating System (HHSRS) and private sector housing legislation. Strong understanding of the Renters' Rights Act 2025 , licensing regimes and regulatory enforcement. Experience leading complex investigations, enforcement action and legal case preparation. Proven experience managing teams, budgets, service performance and organisational change. Strong leadership, communication and stakeholder management skills, with the ability to influence at all levels. Excellent analytical and problem-solving skills, with experience using performance data to drive service improvement. Essential Experience Private Sector Housing Enforcement Housing Act 2004 & HHSRS Mandatory, Additional & Selective Licensing Renters' Rights Act 2025 Civil Financial Penalties & Rent Repayment Orders Regulatory Compliance & Enforcement Team Leadership & Performance Management Local Authority or Housing Sector experience Apply Now If you're an experienced Private Sector Housing Manager looking for your next interim contract and have a proven track record of leading high-performing private sector housing services, we'd love to hear from you. Apply today with your most up-to-date CV.
RM Recruit is delighted to be partnering with a progressive and forward-thinking Housing Association based in Birmingham to recruit an experienced and detail-oriented FP&A & Treasury Analyst on a full-time, permanent basis. This is an excellent opportunity to join a values-driven organisation offering a flexible hybrid working model, with three days per week based in the office and two days working from home. Reporting directly to the Head of Financial Analysis & Treasury, you will play a key role in supporting the delivery of the organisation's financial planning, business planning, and treasury activities, contributing to informed decision-making and the achievement of strategic objectives. Maintain and manage critical financial and property portfolio data using systems such as Proval, BRIXX and Microsoft Office, ensuring accuracy and integrity across treasury and financial planning activities. Support the treasury function by monitoring daily cash positions, preparing cash flow and liquidity forecasts, managing loan portfolios, and banking operations, calculating loan covenant compliance, and processing month-end treasury journals, including balance sheet reconciliations and interest postings. Assist with the maintenance and development of the organisation's financial business plan using BRIXX, while updating and maintaining key FP&A reporting dashboards. Utilise and maintain Proval to prepare financial appraisals, assessing the viability of new development schemes and business initiatives. Support the preparation and submission of key regulatory returns, including the SDR, QFS and FFR, ensuring compliance with regulatory requirements. Proactively identify opportunities to enhance processes and systems, collaborating with stakeholders across the business to improve efficiency, strengthen reporting, and provide greater assurance through robust financial analysis. Person Specification: Part-qualified accountancy status (or equivalent experience) with significant finance and/or treasury experience, ideally within the social housing sector. Experience in treasury management and financial appraisal of development projects. A sound understanding of social housing finance, including rent standards, regulatory requirements, governance, and financial controls. Strong data analysis and IT skills, with advanced Excel capability and experience using systems such as ProVal, BRIXX and Power BI being highly desirable. Excellent interpersonal and communication skills, with the ability to build effective relationships with internal and external stakeholders. A proactive, collaborative approach with the ability to contribute positively as part of a team. Strong organisational skills, with the ability to manage competing priorities and deliver work accurately within deadlines. If you are seeking a fresh challenge, we encourage you to apply. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.
Aug 01, 2026
Full time
RM Recruit is delighted to be partnering with a progressive and forward-thinking Housing Association based in Birmingham to recruit an experienced and detail-oriented FP&A & Treasury Analyst on a full-time, permanent basis. This is an excellent opportunity to join a values-driven organisation offering a flexible hybrid working model, with three days per week based in the office and two days working from home. Reporting directly to the Head of Financial Analysis & Treasury, you will play a key role in supporting the delivery of the organisation's financial planning, business planning, and treasury activities, contributing to informed decision-making and the achievement of strategic objectives. Maintain and manage critical financial and property portfolio data using systems such as Proval, BRIXX and Microsoft Office, ensuring accuracy and integrity across treasury and financial planning activities. Support the treasury function by monitoring daily cash positions, preparing cash flow and liquidity forecasts, managing loan portfolios, and banking operations, calculating loan covenant compliance, and processing month-end treasury journals, including balance sheet reconciliations and interest postings. Assist with the maintenance and development of the organisation's financial business plan using BRIXX, while updating and maintaining key FP&A reporting dashboards. Utilise and maintain Proval to prepare financial appraisals, assessing the viability of new development schemes and business initiatives. Support the preparation and submission of key regulatory returns, including the SDR, QFS and FFR, ensuring compliance with regulatory requirements. Proactively identify opportunities to enhance processes and systems, collaborating with stakeholders across the business to improve efficiency, strengthen reporting, and provide greater assurance through robust financial analysis. Person Specification: Part-qualified accountancy status (or equivalent experience) with significant finance and/or treasury experience, ideally within the social housing sector. Experience in treasury management and financial appraisal of development projects. A sound understanding of social housing finance, including rent standards, regulatory requirements, governance, and financial controls. Strong data analysis and IT skills, with advanced Excel capability and experience using systems such as ProVal, BRIXX and Power BI being highly desirable. Excellent interpersonal and communication skills, with the ability to build effective relationships with internal and external stakeholders. A proactive, collaborative approach with the ability to contribute positively as part of a team. Strong organisational skills, with the ability to manage competing priorities and deliver work accurately within deadlines. If you are seeking a fresh challenge, we encourage you to apply. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.
Position: Business Development Manager - Solar PV & Renewables Region: Southern England Sector: Solar Systems Salary: £60,000 - £65,000 + Bonus + Company Car / Allowance + Excellent Benefits Business Development Manager - Solar PV & Renewable Energy The Opportunity Our client is a market-leading distributor serving the construction industry with an extensive portfolio of building materials , construction products and renewable energy solutions . As demand for Solar PV continues to grow, they are investing heavily in expanding their renewables division and are looking to appoint a Business Development Manager to support that growth across Southern England. This is a field-based role where you'll be responsible for developing a profitable territory, building strong customer relationships and increasing market share within the rapidly expanding renewable energy sector. You'll have the freedom to shape your own business plan, supported by a recognised brand, technical expertise and a comprehensive product offering. The Role As Business Development Manager , your focus will be on identifying opportunities, securing new business and developing long-term partnerships across a varied customer base. Your responsibilities will include: Driving sales growth of Solar PV systems and renewable energy solutions throughout Southern England. Developing business with both new and existing customers. Building relationships with: Solar PV installers Electrical contractors Roofing contractors Builders' merchants Housebuilders Property developers Main contractors Housing Associations Local Authorities Identifying project opportunities from early engagement through to order completion. Producing quotations, commercial proposals and account development plans. Working alongside technical specialists and internal sales teams to deliver the best possible customer experience. Keeping up to date with industry developments, legislation and emerging renewable technologies. Managing sales activity, forecasts and pipeline performance to achieve business objectives. The Person This role would suit an experienced Business Development Manager , Area Sales Manager , Key Account Manager or Technical Sales Manager with a proven ability to win business and develop lasting customer relationships. You'll ideally bring experience from one or more of the following sectors: Solar PV Renewable energy Battery storage Roofing products Electrical products Building materials Construction products Technical building products Experience working with contractors, merchants, developers, housebuilders, local authorities or specification-led projects would be highly advantageous. We're looking for someone who can demonstrate: A successful background in business development or technical sales. Strong communication, presentation and negotiation skills. Commercial awareness and the ability to identify profitable opportunities. A self-motivated, organised and results-focused approach. Confidence managing a large geographical territory. A genuine enthusiasm for renewable energy and sustainable construction. Our client values attitude, ambition and commercial ability just as highly as product knowledge, and full product training will be provided where required. The Package £60,000-£65,000 basic salary Performance-related bonus Company car or car allowance Pension Comprehensive benefits package Ongoing product training Long-term career progression with a growing national business Apply If you're a Business Development Manager , Area Sales Manager , Key Account Manager or Technical Sales professional looking to develop your career within Solar PV , renewable energy , construction products , building materials , roofing products or electrical products , we'd be delighted to hear from you. Join a business at the forefront of renewable energy distribution and play a key role in driving the continued growth of its Solar PV offering across Southern England. INDS
Aug 01, 2026
Full time
Position: Business Development Manager - Solar PV & Renewables Region: Southern England Sector: Solar Systems Salary: £60,000 - £65,000 + Bonus + Company Car / Allowance + Excellent Benefits Business Development Manager - Solar PV & Renewable Energy The Opportunity Our client is a market-leading distributor serving the construction industry with an extensive portfolio of building materials , construction products and renewable energy solutions . As demand for Solar PV continues to grow, they are investing heavily in expanding their renewables division and are looking to appoint a Business Development Manager to support that growth across Southern England. This is a field-based role where you'll be responsible for developing a profitable territory, building strong customer relationships and increasing market share within the rapidly expanding renewable energy sector. You'll have the freedom to shape your own business plan, supported by a recognised brand, technical expertise and a comprehensive product offering. The Role As Business Development Manager , your focus will be on identifying opportunities, securing new business and developing long-term partnerships across a varied customer base. Your responsibilities will include: Driving sales growth of Solar PV systems and renewable energy solutions throughout Southern England. Developing business with both new and existing customers. Building relationships with: Solar PV installers Electrical contractors Roofing contractors Builders' merchants Housebuilders Property developers Main contractors Housing Associations Local Authorities Identifying project opportunities from early engagement through to order completion. Producing quotations, commercial proposals and account development plans. Working alongside technical specialists and internal sales teams to deliver the best possible customer experience. Keeping up to date with industry developments, legislation and emerging renewable technologies. Managing sales activity, forecasts and pipeline performance to achieve business objectives. The Person This role would suit an experienced Business Development Manager , Area Sales Manager , Key Account Manager or Technical Sales Manager with a proven ability to win business and develop lasting customer relationships. You'll ideally bring experience from one or more of the following sectors: Solar PV Renewable energy Battery storage Roofing products Electrical products Building materials Construction products Technical building products Experience working with contractors, merchants, developers, housebuilders, local authorities or specification-led projects would be highly advantageous. We're looking for someone who can demonstrate: A successful background in business development or technical sales. Strong communication, presentation and negotiation skills. Commercial awareness and the ability to identify profitable opportunities. A self-motivated, organised and results-focused approach. Confidence managing a large geographical territory. A genuine enthusiasm for renewable energy and sustainable construction. Our client values attitude, ambition and commercial ability just as highly as product knowledge, and full product training will be provided where required. The Package £60,000-£65,000 basic salary Performance-related bonus Company car or car allowance Pension Comprehensive benefits package Ongoing product training Long-term career progression with a growing national business Apply If you're a Business Development Manager , Area Sales Manager , Key Account Manager or Technical Sales professional looking to develop your career within Solar PV , renewable energy , construction products , building materials , roofing products or electrical products , we'd be delighted to hear from you. Join a business at the forefront of renewable energy distribution and play a key role in driving the continued growth of its Solar PV offering across Southern England. INDS
Annual salary: up to £41,324.00 Supervisor Location: South Cambs Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am- 5pm Salary: Up to £41,324.00 per annum About Us Mears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. About The Role This is a dynamic, field-based leadership and management role where you'll oversee the delivery of planned maintenance across occupied properties. This is a fantastic opportunity to step into a supervisory role. Ensuring all work and procedures are being undertaken efficiently, in compliance with company operating procedures and delivering best in class customer service, whilst satisfying all safety, quality and cost control standards. Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability and satisfaction through effective resource utilisation & planning Duties will include attending properties to survey future planned works installations, as well as to supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are meeting client quality standards Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements Ensuring HR Policies & Procedures are followed within the team and external contractors Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Manage complex and escalated cases, including resident complaints Ensure accurate record keeping, reporting, and audit trails Liaise with residents, stakeholders, and internal teams to ensure clear communication and customer satisfaction Key Citeria Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering planned and reactive maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jul 31, 2026
Full time
Annual salary: up to £41,324.00 Supervisor Location: South Cambs Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am- 5pm Salary: Up to £41,324.00 per annum About Us Mears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. About The Role This is a dynamic, field-based leadership and management role where you'll oversee the delivery of planned maintenance across occupied properties. This is a fantastic opportunity to step into a supervisory role. Ensuring all work and procedures are being undertaken efficiently, in compliance with company operating procedures and delivering best in class customer service, whilst satisfying all safety, quality and cost control standards. Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability and satisfaction through effective resource utilisation & planning Duties will include attending properties to survey future planned works installations, as well as to supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are meeting client quality standards Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements Ensuring HR Policies & Procedures are followed within the team and external contractors Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Manage complex and escalated cases, including resident complaints Ensure accurate record keeping, reporting, and audit trails Liaise with residents, stakeholders, and internal teams to ensure clear communication and customer satisfaction Key Citeria Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering planned and reactive maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Hays Construction and Property
Salisbury, Wiltshire
Your New Company A leading provider of property maintenance, refurbishment, and facilities services is seeking an experienced Small Works Manager to join their team based in Larkhill. This is an excellent opportunity to play a key role in delivering a diverse portfolio of refurbishment and planned works projects, ensuring high standards of quality, compliance, and customer satisfaction. Your New Role As Small Works Manager, you will be responsible for the successful delivery of multiple refurbishment and improvement projects, including damp and mould programmes, kitchen and bathroom replacements, and full internal refurbishments. You will manage projects from inception through to completion, overseeing procurement activities, contractor performance, budgets, programmes, and compliance requirements. Working closely with internal stakeholders, customers, and supply chain partners, you will ensure projects are delivered safely, on time, within budget, and to the highest standards. Key responsibilities include: Managing multiple low-value, high-volume projects simultaneously. Procuring and managing contractors and suppliers. Preparing project specifications, scopes of work, and tender documentation. Monitoring project performance against budgets, programmes, and quality standards. Managing contractor performance and ensuring value for money. Conducting site visits and accurately scoping works. Maintaining project records and producing management reports. Ensuring compliance with Health & Safety legislation, including CDM Regulations and asbestos-related requirements. Building strong relationships with customers and stakeholders throughout the project lifecycle. What You'll Need to Succeed Proven experience in project management, contract management, or small works delivery within the construction, housing, property, or facilities management sectors. Experience managing contractors, suppliers, and subcontractors. Strong understanding of procurement and contract administration. Excellent budget management and financial control skills. Strong organisational and stakeholder management abilities. Excellent communication and customer service skills. Relevant qualification in construction, property, building services, or contract management. Good understanding of Health & Safety legislation and compliance requirements. SMSTS qualification desirable. Proficiency in Microsoft Office and MS Project. Full UK driving licence. Ability to obtain Security Clearance (SC). What You'll Get in Return 42,000 per annum Company car or car allowance. 25 days annual leave plus bank holidays. Matched pension contribution up to 6%. Private medical cover. Life assurance (2x annual salary). Long-term career development opportunities. The chance to lead a varied portfolio of refurbishment and improvement projects within a well-established organisation. What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Full time
Your New Company A leading provider of property maintenance, refurbishment, and facilities services is seeking an experienced Small Works Manager to join their team based in Larkhill. This is an excellent opportunity to play a key role in delivering a diverse portfolio of refurbishment and planned works projects, ensuring high standards of quality, compliance, and customer satisfaction. Your New Role As Small Works Manager, you will be responsible for the successful delivery of multiple refurbishment and improvement projects, including damp and mould programmes, kitchen and bathroom replacements, and full internal refurbishments. You will manage projects from inception through to completion, overseeing procurement activities, contractor performance, budgets, programmes, and compliance requirements. Working closely with internal stakeholders, customers, and supply chain partners, you will ensure projects are delivered safely, on time, within budget, and to the highest standards. Key responsibilities include: Managing multiple low-value, high-volume projects simultaneously. Procuring and managing contractors and suppliers. Preparing project specifications, scopes of work, and tender documentation. Monitoring project performance against budgets, programmes, and quality standards. Managing contractor performance and ensuring value for money. Conducting site visits and accurately scoping works. Maintaining project records and producing management reports. Ensuring compliance with Health & Safety legislation, including CDM Regulations and asbestos-related requirements. Building strong relationships with customers and stakeholders throughout the project lifecycle. What You'll Need to Succeed Proven experience in project management, contract management, or small works delivery within the construction, housing, property, or facilities management sectors. Experience managing contractors, suppliers, and subcontractors. Strong understanding of procurement and contract administration. Excellent budget management and financial control skills. Strong organisational and stakeholder management abilities. Excellent communication and customer service skills. Relevant qualification in construction, property, building services, or contract management. Good understanding of Health & Safety legislation and compliance requirements. SMSTS qualification desirable. Proficiency in Microsoft Office and MS Project. Full UK driving licence. Ability to obtain Security Clearance (SC). What You'll Get in Return 42,000 per annum Company car or car allowance. 25 days annual leave plus bank holidays. Matched pension contribution up to 6%. Private medical cover. Life assurance (2x annual salary). Long-term career development opportunities. The chance to lead a varied portfolio of refurbishment and improvement projects within a well-established organisation. What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Business Analyst. Permanent Remote-first c. 55,000 per annum UK-based We are looking for an experienced Business Analyst to support business and service design across a major change portfolio. This is a role within Social Housing so the initial focus will be primarily within the property space, including asset management, asset compliance, repairs, maintenance and wider property services. Future work may also extend into care, finance and HR. This role would suit someone with experience in social housing, local authority housing, property services, care, CareTech, CRM-enabled change or another highly regulated public sector or service environment. The role. You will provide the analysis, structure and evidence needed to shape better services, clearer requirements and successful transformation delivery. Working with business design partners, programme teams, operational SMEs, digital, data and change colleagues, you will help ensure future-state designs are grounded in operational reality, user needs, business outcomes and the Target Operating Model. This is not simply a requirements-gathering role. You will need to understand complex services, engage stakeholders, map processes, model data and information flows, and turn insight into clear, practical design artefacts. Key responsibilities You will: Analyse current-state property and operational services, including processes, journeys, pain points, risks and service issues. Support discovery and design activity across property services, with potential future involvement in care, finance and HR. Gather insight from operational data, stakeholders and existing documentation. Translate business needs into clear requirements, user stories, acceptance criteria, business rules and design artefacts. Support user-centred service design, aligning future-state designs to user needs and business outcomes. Produce process maps, service models, capability views, data flows and supporting documentation. Facilitate workshops with stakeholders, SMEs and delivery teams. Support CRM, CareTech, property and operational system change by defining requirements, data needs and process impacts. Review solution designs and functional specifications against agreed business requirements. Identify risks, assumptions, gaps and misalignment early. Maintain traceability from discovery through design, build, test and implementation. What we are looking for? You will bring strong business analysis and service design capability, ideally gained in a complex, regulated or public-service environment. Experience in some of the following would be ideal: Social housing, local authority housing, care, CareTech, health, local government or regulated services. Property services, asset management, asset compliance, repairs or maintenance. CRM-enabled transformation or customer/service management platforms. Stakeholder engagement across operational, technical and change teams. High-quality documentation, including requirements, process maps, design outputs and workshop records. Data modelling, data flows, reporting requirements or information capture. Business analysis, service design, process analysis or business design within change or transformation. You will also need: Strong analytical and problem-structuring skills. Experience with requirements elicitation, process mapping and journey mapping. The ability to translate operational detail into clear, testable outputs. Good workshop facilitation and stakeholder engagement skills. Excellent written and verbal communication skills. A practical understanding of how systems, data and technology support business processes. A user-centred approach, balancing customer, colleague, operational and business needs. To find out more, please apply with your CV to (url removed) Services advertised are those of an employment agency.
Jul 31, 2026
Full time
Business Analyst. Permanent Remote-first c. 55,000 per annum UK-based We are looking for an experienced Business Analyst to support business and service design across a major change portfolio. This is a role within Social Housing so the initial focus will be primarily within the property space, including asset management, asset compliance, repairs, maintenance and wider property services. Future work may also extend into care, finance and HR. This role would suit someone with experience in social housing, local authority housing, property services, care, CareTech, CRM-enabled change or another highly regulated public sector or service environment. The role. You will provide the analysis, structure and evidence needed to shape better services, clearer requirements and successful transformation delivery. Working with business design partners, programme teams, operational SMEs, digital, data and change colleagues, you will help ensure future-state designs are grounded in operational reality, user needs, business outcomes and the Target Operating Model. This is not simply a requirements-gathering role. You will need to understand complex services, engage stakeholders, map processes, model data and information flows, and turn insight into clear, practical design artefacts. Key responsibilities You will: Analyse current-state property and operational services, including processes, journeys, pain points, risks and service issues. Support discovery and design activity across property services, with potential future involvement in care, finance and HR. Gather insight from operational data, stakeholders and existing documentation. Translate business needs into clear requirements, user stories, acceptance criteria, business rules and design artefacts. Support user-centred service design, aligning future-state designs to user needs and business outcomes. Produce process maps, service models, capability views, data flows and supporting documentation. Facilitate workshops with stakeholders, SMEs and delivery teams. Support CRM, CareTech, property and operational system change by defining requirements, data needs and process impacts. Review solution designs and functional specifications against agreed business requirements. Identify risks, assumptions, gaps and misalignment early. Maintain traceability from discovery through design, build, test and implementation. What we are looking for? You will bring strong business analysis and service design capability, ideally gained in a complex, regulated or public-service environment. Experience in some of the following would be ideal: Social housing, local authority housing, care, CareTech, health, local government or regulated services. Property services, asset management, asset compliance, repairs or maintenance. CRM-enabled transformation or customer/service management platforms. Stakeholder engagement across operational, technical and change teams. High-quality documentation, including requirements, process maps, design outputs and workshop records. Data modelling, data flows, reporting requirements or information capture. Business analysis, service design, process analysis or business design within change or transformation. You will also need: Strong analytical and problem-structuring skills. Experience with requirements elicitation, process mapping and journey mapping. The ability to translate operational detail into clear, testable outputs. Good workshop facilitation and stakeholder engagement skills. Excellent written and verbal communication skills. A practical understanding of how systems, data and technology support business processes. A user-centred approach, balancing customer, colleague, operational and business needs. To find out more, please apply with your CV to (url removed) Services advertised are those of an employment agency.
Customer Service Resolution Officer Location: Stafford (Office Based) Salary: 15.00 - 20.00 per hour (depending on payment type) Contract: Temporary (with potential opportunities available) Hours: Full-time - 36 hours per week Following opening hours: Monday to Thursday: 8:30am to 5:00pm Friday: 8:30am to 4:00pm Are you passionate about delivering outstanding customer service? Sellick Partnership are supporting a well-established housing association to recruit a proactive and customer-focused Customer Service Resolution Officer to join their Customer Experience team in Stafford. If you're an experienced customer service professional who enjoys solving problems, supporting customers through challenging situations and making a genuine difference, we'd love to hear from you. This is a varied and rewarding role where you'll be the first point of contact for customers, taking ownership of enquiries and resolving issues quickly and effectively while delivering an exceptional customer experience. The Role As a Customer Service Resolution Officer, you'll provide a high-quality first-contact resolution service across a range of communication channels. You'll work closely with colleagues across the organisation to resolve enquiries, coordinate repairs, support customers through complaints and ensure every interaction reflects our commitment to excellent customer service. You'll play a key role in helping the organisation achieve its priorities by: Delivering more for our customers. Supporting the delivery of high-quality housing services. Contributing to a positive and inclusive workplace culture. Helping drive continuous service improvement. Delivering an outstanding customer experience every day. Key Responsibilities In this role, you will: Deliver an exceptional first-contact resolution service via telephone, email and other communication channels. Take ownership of customer enquiries, resolving issues wherever possible at the first point of contact. Provide a professional, friendly and empathetic service, putting customers at the heart of every interaction. Accurately record customer contacts, ensuring all information, actions and follow-up work are completed in line with procedures. Coordinate the Same Day Repairs Service by effectively scheduling and utilising repair resources. Manage repair appointments and support workflows including Damp, Mould and Condensation follow-on works. Recognise vulnerable customers and identify safeguarding concerns, domestic abuse, anti-social behaviour or unsafe properties, escalating concerns immediately through the appropriate channels. Essential Previous experience working within a customer service environment. A genuine customer-first approach with a passion for delivering outstanding service. Excellent communication skills, both written and verbal. Strong empathy, patience and the ability to build rapport with a wide range of customers. Excellent problem-solving skills with the confidence to make informed decisions. The ability to remain calm and professional when dealing with difficult or emotional situations. Strong organisational skills and the ability to multitask in a busy environment. Good IT skills with the ability to learn new systems quickly. A positive attitude, resilience and enthusiasm. The ability to work collaboratively within a team while taking ownership of your own workload. A commitment to equality, diversity and inclusion. Desirable Experience working within a contact centre or housing environment. Experience coordinating repairs or property maintenance services. Knowledge of social housing and the challenges facing the sector. Understanding of the diverse needs of customers and vulnerable individuals. Experience identifying service improvements and contributing to continuous improvement initiatives. Additional Responsibilities As part of this role, you'll also: Promote a positive Health and Safety culture and ensure all policies and procedures are followed. Maintain the highest standards of confidentiality and comply fully with GDPR and Data Protection legislation. Complete all mandatory training relevant to your role. Undertake any other reasonable duties appropriate to the role as required by the business. You'll also be comfortable working at pace, adapting to changing priorities and communicating effectively with customers and colleagues across the organisation. If you're passionate about delivering exceptional customer service, enjoy solving problems and want to be part of a team that puts customers first, we'd love to hear from you. Apply today or contact Josh Meek at Sellick Partnership Ltd Derby officer for further information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jul 31, 2026
Contractor
Customer Service Resolution Officer Location: Stafford (Office Based) Salary: 15.00 - 20.00 per hour (depending on payment type) Contract: Temporary (with potential opportunities available) Hours: Full-time - 36 hours per week Following opening hours: Monday to Thursday: 8:30am to 5:00pm Friday: 8:30am to 4:00pm Are you passionate about delivering outstanding customer service? Sellick Partnership are supporting a well-established housing association to recruit a proactive and customer-focused Customer Service Resolution Officer to join their Customer Experience team in Stafford. If you're an experienced customer service professional who enjoys solving problems, supporting customers through challenging situations and making a genuine difference, we'd love to hear from you. This is a varied and rewarding role where you'll be the first point of contact for customers, taking ownership of enquiries and resolving issues quickly and effectively while delivering an exceptional customer experience. The Role As a Customer Service Resolution Officer, you'll provide a high-quality first-contact resolution service across a range of communication channels. You'll work closely with colleagues across the organisation to resolve enquiries, coordinate repairs, support customers through complaints and ensure every interaction reflects our commitment to excellent customer service. You'll play a key role in helping the organisation achieve its priorities by: Delivering more for our customers. Supporting the delivery of high-quality housing services. Contributing to a positive and inclusive workplace culture. Helping drive continuous service improvement. Delivering an outstanding customer experience every day. Key Responsibilities In this role, you will: Deliver an exceptional first-contact resolution service via telephone, email and other communication channels. Take ownership of customer enquiries, resolving issues wherever possible at the first point of contact. Provide a professional, friendly and empathetic service, putting customers at the heart of every interaction. Accurately record customer contacts, ensuring all information, actions and follow-up work are completed in line with procedures. Coordinate the Same Day Repairs Service by effectively scheduling and utilising repair resources. Manage repair appointments and support workflows including Damp, Mould and Condensation follow-on works. Recognise vulnerable customers and identify safeguarding concerns, domestic abuse, anti-social behaviour or unsafe properties, escalating concerns immediately through the appropriate channels. Essential Previous experience working within a customer service environment. A genuine customer-first approach with a passion for delivering outstanding service. Excellent communication skills, both written and verbal. Strong empathy, patience and the ability to build rapport with a wide range of customers. Excellent problem-solving skills with the confidence to make informed decisions. The ability to remain calm and professional when dealing with difficult or emotional situations. Strong organisational skills and the ability to multitask in a busy environment. Good IT skills with the ability to learn new systems quickly. A positive attitude, resilience and enthusiasm. The ability to work collaboratively within a team while taking ownership of your own workload. A commitment to equality, diversity and inclusion. Desirable Experience working within a contact centre or housing environment. Experience coordinating repairs or property maintenance services. Knowledge of social housing and the challenges facing the sector. Understanding of the diverse needs of customers and vulnerable individuals. Experience identifying service improvements and contributing to continuous improvement initiatives. Additional Responsibilities As part of this role, you'll also: Promote a positive Health and Safety culture and ensure all policies and procedures are followed. Maintain the highest standards of confidentiality and comply fully with GDPR and Data Protection legislation. Complete all mandatory training relevant to your role. Undertake any other reasonable duties appropriate to the role as required by the business. You'll also be comfortable working at pace, adapting to changing priorities and communicating effectively with customers and colleagues across the organisation. If you're passionate about delivering exceptional customer service, enjoy solving problems and want to be part of a team that puts customers first, we'd love to hear from you. Apply today or contact Josh Meek at Sellick Partnership Ltd Derby officer for further information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Annual salary: up to £40,914.88 Supervisor Location: Ipswitch Full Time Permanent Salary up to £40,914.88 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) About the role: We're currently seeking a skilled and experienced Supervisor to lead our team as part of a social housing contract in Ipswitch. This is a dynamic, field-based leadership role where you'll oversee the delivery of reactive repairs and planned maintenance across occupied properties. This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. You'll play a key part in ensuring homes are safe, compliant, and ready for residents, making a real impact in the community. Duties: Supervise day-to-day delivery of planned Major maintenance works across occupied properties Ensure all works are completed safely, efficiently, and to required quality standards Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction Allocate resources and operatives effectively to meet service targets and contractual obligations Manage work schedules and priorities to minimise disruption to residents Ensure full compliance with Health & Safety regulations, COSHH, and company procedures Carry out quality inspections and ensure corrective actions are implemented where necessary Lead and support a team of operatives, providing guidance, coaching, and performance management Identify training needs and coordinate development opportunities for team members Enforce HR policies including attendance, conduct, and grievance procedures Monitor and maintain company assets including vehicles, tools, PPE, and van stock Oversee material usage and procurement to ensure cost-effective operations Use system reports to track performance, resource deployment, and asset condition Act as a key point of contact for residents, ensuring professional communication and issue resolution Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery Support contract mobilisation, compliance audits, and service improvement initiatives Assist with budget control, forecasting, and identifying operational efficiencies Provide cover for other supervisors during absence or peak periods Attend toolbox talks, training sessions, and formal company meetings Ensure all activities reflect company values and maintain a professional image at all times Role Criteria: Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jul 31, 2026
Full time
Annual salary: up to £40,914.88 Supervisor Location: Ipswitch Full Time Permanent Salary up to £40,914.88 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) About the role: We're currently seeking a skilled and experienced Supervisor to lead our team as part of a social housing contract in Ipswitch. This is a dynamic, field-based leadership role where you'll oversee the delivery of reactive repairs and planned maintenance across occupied properties. This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. You'll play a key part in ensuring homes are safe, compliant, and ready for residents, making a real impact in the community. Duties: Supervise day-to-day delivery of planned Major maintenance works across occupied properties Ensure all works are completed safely, efficiently, and to required quality standards Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction Allocate resources and operatives effectively to meet service targets and contractual obligations Manage work schedules and priorities to minimise disruption to residents Ensure full compliance with Health & Safety regulations, COSHH, and company procedures Carry out quality inspections and ensure corrective actions are implemented where necessary Lead and support a team of operatives, providing guidance, coaching, and performance management Identify training needs and coordinate development opportunities for team members Enforce HR policies including attendance, conduct, and grievance procedures Monitor and maintain company assets including vehicles, tools, PPE, and van stock Oversee material usage and procurement to ensure cost-effective operations Use system reports to track performance, resource deployment, and asset condition Act as a key point of contact for residents, ensuring professional communication and issue resolution Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery Support contract mobilisation, compliance audits, and service improvement initiatives Assist with budget control, forecasting, and identifying operational efficiencies Provide cover for other supervisors during absence or peak periods Attend toolbox talks, training sessions, and formal company meetings Ensure all activities reflect company values and maintain a professional image at all times Role Criteria: Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Annual salary: up to £48,526.00 Job Posting Advert Contract Manager (Repairs/Voids) Location:Evesham Salary: £48,526.00 plus car allowance Contract Start Date:July 2026 Contract Type:Full-time, Permanent Join us on our new, exciting contract Mears Group is preparing to mobilise a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, plannedmaintenanceand property services with a strong focus on customer service,qualityand community investment. Due to upcoming mobilisation activity, we are looking for experienced Service/Contract Managersacross South Worcestershire, North Gloucestershire, and surrounding areas. Role Responsibilities: Management of all aspects of operational and commercial delivery for responsive repairs and voids programmes, ensuring overall contract performance aligns with contractual commitments and agreed company and client protocols, whilst delivering works within agreed response and turnaround times Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures, Mears values, and quality assurance accreditations. Demonstrate, maintain, and monitor the company's commitment to best practice, legislation, codes of practice, and good working practices relevant to all work activities End-to-end management of responsive repairs, void properties, and high-risk properties across a range of occupied and unoccupied homes Line management of supervisors, including performance reviews, one-to-ones, and daily briefings Oversight of KPIs, reporting, void turnaround performance, and service delivery standards across repairs and voids activities Handling client queries and managing resident complaints effectively throughout repairs and voids delivery Supporting and engaging operatives and branch teams to achieve high-quality repairs and voids outcomes Key Criteria: Experience managing responsive repairs and/or voids contracts within the social housing sector Experience in budget management Experience in performance reporting and KPI management Experience in people management Ability to provide evidence of contract performance, service delivery, and operational efficiency Workable technical knowledge of social housing repairs, voids, and maintenance Full valid driving licence Benefits 25 days annual leave plus bank holidays Enhanced Pension Private medical care Car Allowance Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jul 31, 2026
Full time
Annual salary: up to £48,526.00 Job Posting Advert Contract Manager (Repairs/Voids) Location:Evesham Salary: £48,526.00 plus car allowance Contract Start Date:July 2026 Contract Type:Full-time, Permanent Join us on our new, exciting contract Mears Group is preparing to mobilise a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, plannedmaintenanceand property services with a strong focus on customer service,qualityand community investment. Due to upcoming mobilisation activity, we are looking for experienced Service/Contract Managersacross South Worcestershire, North Gloucestershire, and surrounding areas. Role Responsibilities: Management of all aspects of operational and commercial delivery for responsive repairs and voids programmes, ensuring overall contract performance aligns with contractual commitments and agreed company and client protocols, whilst delivering works within agreed response and turnaround times Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures, Mears values, and quality assurance accreditations. Demonstrate, maintain, and monitor the company's commitment to best practice, legislation, codes of practice, and good working practices relevant to all work activities End-to-end management of responsive repairs, void properties, and high-risk properties across a range of occupied and unoccupied homes Line management of supervisors, including performance reviews, one-to-ones, and daily briefings Oversight of KPIs, reporting, void turnaround performance, and service delivery standards across repairs and voids activities Handling client queries and managing resident complaints effectively throughout repairs and voids delivery Supporting and engaging operatives and branch teams to achieve high-quality repairs and voids outcomes Key Criteria: Experience managing responsive repairs and/or voids contracts within the social housing sector Experience in budget management Experience in performance reporting and KPI management Experience in people management Ability to provide evidence of contract performance, service delivery, and operational efficiency Workable technical knowledge of social housing repairs, voids, and maintenance Full valid driving licence Benefits 25 days annual leave plus bank holidays Enhanced Pension Private medical care Car Allowance Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Position: Business Development Manager - Solar PV & Renewables Region: Southern England Sector: Solar Systems Salary: 60,000 - 65,000 + Bonus + Company Car / Allowance + Excellent Benefits Business Development Manager - Solar PV & Renewable Energy The Opportunity Our client is a market-leading distributor serving the construction industry with an extensive portfolio of building materials , construction products and renewable energy solutions . As demand for Solar PV continues to grow, they are investing heavily in expanding their renewables division and are looking to appoint a Business Development Manager to support that growth across Southern England. This is a field-based role where you'll be responsible for developing a profitable territory, building strong customer relationships and increasing market share within the rapidly expanding renewable energy sector. You'll have the freedom to shape your own business plan, supported by a recognised brand, technical expertise and a comprehensive product offering. The Role As Business Development Manager , your focus will be on identifying opportunities, securing new business and developing long-term partnerships across a varied customer base. Your responsibilities will include: Driving sales growth of Solar PV systems and renewable energy solutions throughout Southern England. Developing business with both new and existing customers. Building relationships with: Solar PV installers Electrical contractors Roofing contractors Builders' merchants Housebuilders Property developers Main contractors Housing Associations Local Authorities Identifying project opportunities from early engagement through to order completion. Producing quotations, commercial proposals and account development plans. Working alongside technical specialists and internal sales teams to deliver the best possible customer experience. Keeping up to date with industry developments, legislation and emerging renewable technologies. Managing sales activity, forecasts and pipeline performance to achieve business objectives. The Person This role would suit an experienced Business Development Manager , Area Sales Manager , Key Account Manager or Technical Sales Manager with a proven ability to win business and develop lasting customer relationships. You'll ideally bring experience from one or more of the following sectors: Solar PV Renewable energy Battery storage Roofing products Electrical products Building materials Construction products Technical building products Experience working with contractors, merchants, developers, housebuilders, local authorities or specification-led projects would be highly advantageous. We're looking for someone who can demonstrate: A successful background in business development or technical sales. Strong communication, presentation and negotiation skills. Commercial awareness and the ability to identify profitable opportunities. A self-motivated, organised and results-focused approach. Confidence managing a large geographical territory. A genuine enthusiasm for renewable energy and sustainable construction. Our client values attitude, ambition and commercial ability just as highly as product knowledge, and full product training will be provided where required. The Package 60,000- 65,000 basic salary Performance-related bonus Company car or car allowance Pension Comprehensive benefits package Ongoing product training Long-term career progression with a growing national business Apply If you're a Business Development Manager , Area Sales Manager , Key Account Manager or Technical Sales professional looking to develop your career within Solar PV , renewable energy , construction products , building materials , roofing products or electrical products , we'd be delighted to hear from you. Join a business at the forefront of renewable energy distribution and play a key role in driving the continued growth of its Solar PV offering across Southern England. INDS
Jul 31, 2026
Full time
Position: Business Development Manager - Solar PV & Renewables Region: Southern England Sector: Solar Systems Salary: 60,000 - 65,000 + Bonus + Company Car / Allowance + Excellent Benefits Business Development Manager - Solar PV & Renewable Energy The Opportunity Our client is a market-leading distributor serving the construction industry with an extensive portfolio of building materials , construction products and renewable energy solutions . As demand for Solar PV continues to grow, they are investing heavily in expanding their renewables division and are looking to appoint a Business Development Manager to support that growth across Southern England. This is a field-based role where you'll be responsible for developing a profitable territory, building strong customer relationships and increasing market share within the rapidly expanding renewable energy sector. You'll have the freedom to shape your own business plan, supported by a recognised brand, technical expertise and a comprehensive product offering. The Role As Business Development Manager , your focus will be on identifying opportunities, securing new business and developing long-term partnerships across a varied customer base. Your responsibilities will include: Driving sales growth of Solar PV systems and renewable energy solutions throughout Southern England. Developing business with both new and existing customers. Building relationships with: Solar PV installers Electrical contractors Roofing contractors Builders' merchants Housebuilders Property developers Main contractors Housing Associations Local Authorities Identifying project opportunities from early engagement through to order completion. Producing quotations, commercial proposals and account development plans. Working alongside technical specialists and internal sales teams to deliver the best possible customer experience. Keeping up to date with industry developments, legislation and emerging renewable technologies. Managing sales activity, forecasts and pipeline performance to achieve business objectives. The Person This role would suit an experienced Business Development Manager , Area Sales Manager , Key Account Manager or Technical Sales Manager with a proven ability to win business and develop lasting customer relationships. You'll ideally bring experience from one or more of the following sectors: Solar PV Renewable energy Battery storage Roofing products Electrical products Building materials Construction products Technical building products Experience working with contractors, merchants, developers, housebuilders, local authorities or specification-led projects would be highly advantageous. We're looking for someone who can demonstrate: A successful background in business development or technical sales. Strong communication, presentation and negotiation skills. Commercial awareness and the ability to identify profitable opportunities. A self-motivated, organised and results-focused approach. Confidence managing a large geographical territory. A genuine enthusiasm for renewable energy and sustainable construction. Our client values attitude, ambition and commercial ability just as highly as product knowledge, and full product training will be provided where required. The Package 60,000- 65,000 basic salary Performance-related bonus Company car or car allowance Pension Comprehensive benefits package Ongoing product training Long-term career progression with a growing national business Apply If you're a Business Development Manager , Area Sales Manager , Key Account Manager or Technical Sales professional looking to develop your career within Solar PV , renewable energy , construction products , building materials , roofing products or electrical products , we'd be delighted to hear from you. Join a business at the forefront of renewable energy distribution and play a key role in driving the continued growth of its Solar PV offering across Southern England. INDS
Make a Real Difference Every Day At Peabody, we help vulnerable people live safely and independently. We're looking for a Specialist Housing Officer - Agency Managed to oversee housing services delivered by partner organisations and ensure residents receive an excellent service. The Role You'll: Monitor the performance of managing agents and support providers Build strong relationships with residents and partners Carry out inspections, audits and compliance checks Manage tenancy, property and repair issues Help create safe, well-managed communities About You You'll have: Experience in housing management, supported housing or a similar customer-facing role Knowledge of housing legislation and good practice Strong communication and problem-solving skills Experience managing partner or contractor performance A full UK driving licence and access to your own vehicle Why Peabody? Up to 30 days' annual leave + bank holidays Up to 10% pension contribution 4x salary life assurance Flexible benefits and employee discounts Two paid volunteering days each year Please note: An enhanced DBS check is required. Peabody cannot offer sponsorship for this role. If you're passionate about improving lives through high-quality housing services, we'd love to hear from you. Apply with your anonymised CV and supporting statement today.
Jul 31, 2026
Full time
Make a Real Difference Every Day At Peabody, we help vulnerable people live safely and independently. We're looking for a Specialist Housing Officer - Agency Managed to oversee housing services delivered by partner organisations and ensure residents receive an excellent service. The Role You'll: Monitor the performance of managing agents and support providers Build strong relationships with residents and partners Carry out inspections, audits and compliance checks Manage tenancy, property and repair issues Help create safe, well-managed communities About You You'll have: Experience in housing management, supported housing or a similar customer-facing role Knowledge of housing legislation and good practice Strong communication and problem-solving skills Experience managing partner or contractor performance A full UK driving licence and access to your own vehicle Why Peabody? Up to 30 days' annual leave + bank holidays Up to 10% pension contribution 4x salary life assurance Flexible benefits and employee discounts Two paid volunteering days each year Please note: An enhanced DBS check is required. Peabody cannot offer sponsorship for this role. If you're passionate about improving lives through high-quality housing services, we'd love to hear from you. Apply with your anonymised CV and supporting statement today.
Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of 21.00 - 25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Seasonal
Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of 21.00 - 25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Health & Safety Manager for Joseph Rowntree Housing for 2,500 properties across Yorkshire and the North East. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description H&S Manager for 2,500 properties across Yorkshire and the North East Line management of a H&S Officer with support from the wider compliance team Construction and Corporate H&S for the organisation H&S policies and procedures CDM Management of the H&S dashboard matrix and the Assure system Fire risk actions H&S training and development Site inspections, risk assessments and method statements Incident investigations To work in partnership with key stakeholders including the property services team and HSE Profile NEBOSH qualification H&S expertise including IOSH, CDM and RIDDOR Experience operating in a similar role in the housing or care sectors Understanding of construction/maintenance H&S Commutable distance of York Job Offer 57,239 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme
Jul 31, 2026
Full time
Health & Safety Manager for Joseph Rowntree Housing for 2,500 properties across Yorkshire and the North East. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description H&S Manager for 2,500 properties across Yorkshire and the North East Line management of a H&S Officer with support from the wider compliance team Construction and Corporate H&S for the organisation H&S policies and procedures CDM Management of the H&S dashboard matrix and the Assure system Fire risk actions H&S training and development Site inspections, risk assessments and method statements Incident investigations To work in partnership with key stakeholders including the property services team and HSE Profile NEBOSH qualification H&S expertise including IOSH, CDM and RIDDOR Experience operating in a similar role in the housing or care sectors Understanding of construction/maintenance H&S Commutable distance of York Job Offer 57,239 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme
Are you an experienced Housing Officer looking for your next interim opportunity? We're seeking a proactive and customer-focused individual to join a busy housing team, managing a neighbourhood patch across North Cornwall. This is a fantastic opportunity to play a key role in supporting residents, maintaining thriving communities, and delivering an excellent housing management service. The Role As Housing Officer, you'll be the main point of contact for customers within your patch, providing a comprehensive housing management service and building strong relationships with residents and community partners. Key responsibilities will include: Managing a portfolio of tenancies and providing advice and support to residents. Conducting tenancy sign-ups, property viewings and ensuring compliance with tenancy agreements. Investigating and managing tenancy breaches, anti-social behaviour and safeguarding concerns. Responding to customer enquiries, requests and permissions in a professional and timely manner. Maintaining high estate standards and monitoring service contracts to ensure value for money. Working closely with internal teams and external agencies to support customers and communities. Delivering resident engagement activities and community initiatives to promote sustainable neighbourhoods. Supporting housing management activities linked to new developments where required. About YouTo be successful in this role, you'll have: Previous experience within social housing, including tenancy, estate and housing management. Strong communication and relationship-building skills. Excellent organisational skills and the ability to manage a varied workload. A customer-focused approach with a passion for delivering high-quality services. The ability to handle sensitive situations professionally and confidently. A full UK driving licence and access to your own vehicle. What's on Offer? Salary of 39,923 per annum. 37 hours per week, Monday to Friday. Fixed-term contract until October 2026. Opportunity to make a real difference within local communities across North Cornwall. Immediate start available. Additional Information Location: North Cornwall Contract: Fixed Term until October 2026 Hours: 37 per week, Monday to Friday Closing Date: 15th July Please note that this role is subject to an Enhanced DBS check . We are committed to safeguarding and promoting the welfare of vulnerable individuals and expect all employees to share this commitment. Interested? Apply today to be considered for this rewarding Housing Officer opportunity or contact Chelsea Goodman in the Pertemps Plymouth office.
Jul 31, 2026
Seasonal
Are you an experienced Housing Officer looking for your next interim opportunity? We're seeking a proactive and customer-focused individual to join a busy housing team, managing a neighbourhood patch across North Cornwall. This is a fantastic opportunity to play a key role in supporting residents, maintaining thriving communities, and delivering an excellent housing management service. The Role As Housing Officer, you'll be the main point of contact for customers within your patch, providing a comprehensive housing management service and building strong relationships with residents and community partners. Key responsibilities will include: Managing a portfolio of tenancies and providing advice and support to residents. Conducting tenancy sign-ups, property viewings and ensuring compliance with tenancy agreements. Investigating and managing tenancy breaches, anti-social behaviour and safeguarding concerns. Responding to customer enquiries, requests and permissions in a professional and timely manner. Maintaining high estate standards and monitoring service contracts to ensure value for money. Working closely with internal teams and external agencies to support customers and communities. Delivering resident engagement activities and community initiatives to promote sustainable neighbourhoods. Supporting housing management activities linked to new developments where required. About YouTo be successful in this role, you'll have: Previous experience within social housing, including tenancy, estate and housing management. Strong communication and relationship-building skills. Excellent organisational skills and the ability to manage a varied workload. A customer-focused approach with a passion for delivering high-quality services. The ability to handle sensitive situations professionally and confidently. A full UK driving licence and access to your own vehicle. What's on Offer? Salary of 39,923 per annum. 37 hours per week, Monday to Friday. Fixed-term contract until October 2026. Opportunity to make a real difference within local communities across North Cornwall. Immediate start available. Additional Information Location: North Cornwall Contract: Fixed Term until October 2026 Hours: 37 per week, Monday to Friday Closing Date: 15th July Please note that this role is subject to an Enhanced DBS check . We are committed to safeguarding and promoting the welfare of vulnerable individuals and expect all employees to share this commitment. Interested? Apply today to be considered for this rewarding Housing Officer opportunity or contact Chelsea Goodman in the Pertemps Plymouth office.
