76 jobs found

Location: East London (Havering, Redbridge, Barking & Dagenham) Contract: Temporary (up to 12 weeks) Pay Rate: 20.58 per hour ( 37,451 equivalent annual salary) Working Pattern: Monday to Friday, 09:00 - 17:00 Location - Stratford, London (Hybrid) About the Role An exciting opportunity has arisen for three experienced housing professionals to join a busy Housing Management team as a Neighbourhood Housing Lead covering East London. This role is ideal for customer-focused individuals who are passionate about delivering excellent resident services, building strong community relationships, and driving positive outcomes for residents. As a Neighbourhood Housing Lead, you will manage a designated patch of approximately (Apply online only) homes, acting as the primary point of contact for residents and ensuring a consistent, high-quality housing management service. Key Responsibilities Support the Housing Management team in delivering a reliable, consistent, and customer-focused service. Build positive relationships with residents and stakeholders. Improve resident satisfaction and trust through proactive engagement. Act as the main relationship holder for residents within your allocated patch. Resolve tenancy and neighbourhood issues effectively and professionally. Work collaboratively with internal and external partners to achieve positive outcomes for residents. Manage a varied and complex caseload while meeting key deadlines and service standards. About You To be successful in this role, you will have: Previous experience within housing management, neighbourhood services, tenancy management, or a similar role. Strong communication and relationship-building skills. Excellent problem-solving abilities and a proactive approach. A positive, can-do attitude with a commitment to delivering excellent customer service. The ability to manage competing priorities and work effectively under pressure. Experience engaging with a diverse range of customers and stakeholders. Strong organisational and time-management skills. A full UK driving licence and access to a vehicle for business use. Additional Information The successful candidate will be required to obtain or hold a Basic Disclosure and Barring Service (DBS) certificate. If you are passionate about delivering outstanding housing services and making a real difference to local communities, we would love to hear from you.

Housing Officer Location: CM14, Essex Pay Rate: £18.76 per hour Hours: Monday to Friday, 9:00 AM - 5:00 PM (35 hours per week) Housing Officer - Temporary Opportunity We are currently recruiting for an experienced Housing Officer to join a well-established housing organisation based in CM14 . This is an excellent opportunity for someone who is passionate about delivering high-quality housing management services and improving the lives of residents.As a Housing Officer, you will be responsible for managing a designated patch of properties, building positive relationships with residents, and ensuring estates are safe, well-maintained, and compliant with housing standards. Key Responsibilities: Manage a portfolio of residential properties and provide an excellent housing management service. Build strong relationships with residents and act as their first point of contact. Investigate and resolve tenancy-related issues, including anti-social behaviour (ASB), complaints, and safeguarding concerns. Carry out regular estate inspections and ensure communal areas are maintained to a high standard. Work closely with repairs, maintenance teams, contractors, and managing agents to resolve issues promptly. Monitor repairs and maintenance performance to ensure excellent customer service. Support residents by providing advice and guidance on tenancy matters. Manage service charges and communicate effectively with residents regarding housing services. Ensure accurate record keeping and maintain up-to-date case management systems. Work collaboratively with internal teams and external partners to improve resident satisfaction. Essential Requirements: Previous experience working as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or in a similar housing management role. Strong knowledge of tenancy management, ASB, safeguarding, and housing legislation. Excellent communication, customer service, and problem-solving skills. Experience managing a housing patch and working with diverse communities. Ability to prioritise a busy workload and work independently. Good IT skills, including Microsoft Office and housing management systems. What's on Offer: Competitive pay rate of £18.76 per hour . Monday to Friday working hours (9:00 AM - 5:00 PM). Opportunity to work with a respected housing provider. Supportive team environment. Immediate start available, subject to compliance. If you have a passion for delivering outstanding housing services and making a positive difference to residents' lives, we'd love to hear from you. Apply today with your updated CV. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check.

Housing Officer - Temporary Opportunity Plymouth & South Hams £20.75 per hour 37 hours per week, Monday-Friday Temporary Contract - 2 Months (Potential to be Extended)Are you an experienced Housing Officer looking for your next contract? We're recruiting for a customer-focused professional to manage a patch across Plymouth and South Hams , delivering excellent neighbourhood and tenancy management services. Key Responsibilities: Manage a portfolio of tenancies and be the main point of contact for residents Carry out tenancy sign-ups, viewings and tenancy management visits Manage tenancy breaches and support safeguarding cases Monitor estate standards and contractor performance Work with residents and partner agencies to build safe, sustainable communities Deliver excellent customer service and resolve tenancy-related enquiries What We're Looking For: Previous experience in social housing, tenancy or neighbourhood management Strong customer service and case management skills Excellent communication and organisational abilities Ability to manage a busy and varied workload CIH Level 4 qualification (or willingness to work towards) Full UK Driving Licence and access to your own vehicleThis is a fantastic opportunity to join a busy housing team where you'll make a real difference to local communities, with the potential for the contract to be extended. Apply today with your CV or call Carol on for more information.

Housing Officer Location: Greenham Office (1 day per week) with travel across local areas Salary: £32,000 - £40,000 per annum Working Pattern: Hybrid working available Are you passionate about creating thriving communities and delivering outstanding customer service? We're looking for a proactive and customer-focused Housing Officer to join our established team of Housing, ASB, and Scheme Officers. This is a fantastic opportunity to work in a varied and rewarding role where you'll have the autonomy to manage your own diary, balancing time between home working, the office, and engaging directly with customers and partner organisations across your local area. The Role As a Housing Officer , you will be a visible presence within your communities, building strong relationships with residents, colleagues, and external agencies to deliver high-quality housing management services. You'll play a key role in tenancy, leasehold, and neighbourhood management, ensuring services are responsive, compliant, and focused on achieving positive outcomes for customers. Key Responsibilities Deliver high-quality tenancy, leasehold, and neighbourhood management services across your locality. Act as a trusted point of contact for residents, providing advice, support, and guidance. Build and maintain effective relationships with local authorities, community groups, contractors, and partner agencies. Utilise data and insight to improve service delivery and ensure compliance with relevant legislation and regulatory requirements. Support neighbourhood initiatives and community improvements, ensuring customer feedback helps shape services. Maintain accurate customer records and ensure information is managed responsibly and in line with data protection requirements. Champion organisational values, promoting collaboration, inclusion, and a customer-first culture. About You To be successful in this role, you'll have: Experience within housing management, tenancy management, leasehold services, or neighbourhood management. Excellent communication and relationship-building skills, with the ability to influence, negotiate, and resolve complex situations. A collaborative approach and experience working with a range of internal teams and external stakeholders. Strong knowledge of landlord services and housing management practices. A customer-focused mindset with a proven track record of delivering positive outcomes. Confidence using digital systems and technology to support effective service delivery. A proactive, organised approach with the ability to manage a varied workload independently.

We are seeking a Lettings Officer to provide a customer-focused, proactive, and comprehensive allocations and lettings service. This role will manage all aspects of the voids and allocations process, ensuring a positive on boarding experience for tenants. The successful candidate will work closely with colleagues and partner organisation to ensure homes are let promptly and efficiently, while maintaining high levels of tenant satisfaction. Key Responsibilities: Deliver a high-quality, efficient, and compliant allocations and lettings service. Manage all aspects of the voids and allocations process from notification of end of tenancy to sign-up of new tenants. Provide effective on boarding experiences for tenants, ensuring they understand their responsibilities. Advertise vacant properties effectively and create marketing materials. Achieve timely turnaround of empty properties within key performance indicators. Work in partnership with Neighbourhood Officers and Income Team to improve tenancy sustainment. Monitor compliance with allocations processes to prevent tenancy fraud. Maintain accurate records and update relevant housing systems. Engage with stakeholders to enhance service delivery. Qualifications: Up-to-date knowledge of tenancy management and housing allocations. Understanding of housing-related policies and legislation. Strong communication and interpersonal skills. Ability to work collaboratively with various teams and stakeholders. Demonstrable 'can do' approach to service delivery. Education Requirements: N/A Experience Requirements: Experience in front-line allocations and lettings or housing management. Experience working with vulnerable populations and addressing complex customer needs. Proven ability to manage own performance and optimise team outcomes. Let me know if there's anything else you'd like to adjust!Use UK englishHere's the updated job description in UK English: Job Title: Lettings Officer Location: Hybrid / Patch Based (Barking and Dagenham) / Home About the Role / Job Summary: We are seeking a Lettings Officer to provide a customer-focused, proactive, and comprehensive allocations and lettings service. This role will manage all aspects of the voids and allocations process, ensuring a positive onboarding experience for tenants. The successful candidate will work closely with colleagues and partner organisations to ensure homes are let promptly and efficiently, while maintaining high levels of tenant satisfaction. Key Responsibilities: Deliver a high-quality, efficient, and compliant allocations and lettings service. Manage all aspects of the voids and allocations process from notification of end of tenancy to sign-up of new tenants. Provide effective onboarding experiences for tenants, ensuring they understand their responsibilities. Advertise vacant properties effectively and create marketing materials. Achieve timely turnaround of empty properties within key performance indicators. Work in partnership with Neighbourhood Officers and Income Team to improve tenancy sustainment. Monitor compliance with allocations processes to prevent tenancy fraud. Maintain accurate records and update relevant housing systems. Engage with stakeholders to enhance service delivery. Qualifications: Up-to-date knowledge of tenancy management and housing allocations. Understanding of housing-related policies and legislation. Strong communication and interpersonal skills. Ability to work collaboratively with various teams and stakeholders. Demonstrable 'can do' approach to service delivery. Education Requirements: N/A Experience Requirements: Experience in front-line allocations and lettings or housing management. Experience working with vulnerable populations and addressing complex customer needs. Proven ability to manage own performance and optimise team outcomes. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Visiting & Tenancy Sustainment Officer Location: Wembley, Brent (Site-Based Role) Rate: £20.08 per hour PAYE £26.44 per hour Ltd/Umbrella Contract: Ongoing Temporary Assignment Start Date: Immediate Start Available About the Role We are currently recruiting for an experienced Visiting & Tenancy Sustainment Officer to join a busy Housing team within a London Borough based in Brent . This is an excellent opportunity for a housing professional with a strong background in tenancy management, tenancy sustainment, resident engagement, and safeguarding. This role is primarily site-based , with extensive travel across the borough visiting council tenants in their homes. As such, candidates must hold a full driving licence and have access to a vehicle . There is only limited opportunity to work from home . As the face of the council, you will play a vital role in delivering outstanding resident-focused services, supporting vulnerable tenants, identifying risks, and helping residents sustain successful tenancies. Key Responsibilities Lead and deliver a programme of home visits to council tenants across Brent. Complete detailed tenancy visit assessments and prescribed data collection forms. Conduct dynamic risk assessments within residents' homes, identifying health and safety concerns, including fire risks and evacuation challenges. Identify and address issues relating to damp, mould, disrepair, and poor property conditions, referring cases to relevant teams as appropriate. Provide residents with advice and realistic expectations regarding repairs and maintenance issues. Identify and report suspected tenancy fraud or breaches of tenancy conditions. Promote fire safety awareness, including testing smoke alarms and carbon monoxide devices. Identify vulnerabilities, safeguarding concerns, abuse, neglect, or welfare risks and ensure appropriate referrals and support are in place. Essential Requirements Knowledge & Qualifications Strong understanding of social housing and housing management services. Knowledge of landlord responsibilities and safeguarding obligations. CIH Level 3 qualification (or above) or equivalent housing management experience. Knowledge of Health & Safety legislation, Fire Safety, Welfare and Employment issues. Understanding of GDPR and data protection requirements. Experience Previous experience working within a housing association, local authority, ALMO, or similar housing environment. Direct experience in a Visiting Officer, Tenancy Sustainment Officer, Housing Officer, Neighbourhood Officer, Resident Services Officer, or equivalent housing management role . Experience supporting vulnerable residents and managing complex tenancy issues. Experience carrying out home visits and resident assessments. Candidate Profile We are seeking a proactive and compassionate housing professional who can confidently work in residents' homes, identify support needs, manage risk, and deliver high-quality tenancy sustainment services. You will have a proven track record within social housing and be comfortable working independently across a designated patch. Please note: This role requires extensive travel across Brent and is predominantly site-based. Access to a car is essential, and home working opportunities are very limited.

Neighbourhoods and Estates Management Tenancy Managament ASB and Disputes Housing OfficerPermanent £39,715 per annum Wiltshire - work from home 37 hrs per week Work from home, attending patch to carry out visits 2 or 3 days per week We are currently recruiting for an experienced Housing Officer for one of our key clients in WiltshireIn this Housing Officer role You will be providing a housing management service, ensuring a responsive service is provided, covering the following: Tenancy Management Lettings & Voids Neighbourhood & Estate Management ASB and disputes Resident Engagement Safeguarding You should have a strong background in working in the Social Housing sector for this role, and would suit people who have been Housing Officers, Neighbourhood Managers, Neighbourhood Coaches or Tenancy Management Officers previouslyFor further information about this role, please contact specialist Social Housing Recruiter, Mark Grove, on or apply via this site

I'm currently recruiting for an experienced Tenancy and Estate Management Officer to join a well-established Local Authority on an initial 6-month contract . This is an excellent opportunity to join a busy Housing Management team, delivering a customer-focused tenancy and neighbourhood management service while working closely with residents and partner agencies to create sustainable tenancies and thriving communities. Key Responsibilities: Manage a designated patch, providing comprehensive tenancy and neighbourhood management services. Investigate and resolve tenancy breaches. Carry out tenancy sign-ups, accompanied viewings and ensure new tenants understand their tenancy responsibilities. Support tenants with rent payment expectations and signpost or assist with Housing Benefit and Universal Credit applications where appropriate. Manage tenancy changes, including successions, assignments and mutual exchanges. Conduct estate inspections, working alongside internal teams to improve neighbourhood standards and resolve environmental issues. Work collaboratively with internal departments and external agencies to support vulnerable residents and promote tenancy sustainment. Identify safeguarding concerns and make appropriate referrals in line with safeguarding procedures. Encourage resident engagement and support community involvement initiatives. Maintain accurate case records and contribute to achieving service performance targets. Requirements: Previous experience working as a Housing Officer, Neighbourhood Officer or Tenancy Management Officer within a Local Authority, Housing Association or similar social housing environment. Experience managing tenancy breaches, anti-social behaviour cases and general housing management issues. Good understanding of housing legislation, tenancy management and safeguarding responsibilities. Excellent communication and customer service skills with the ability to manage challenging situations professionally. Experience working with partner agencies to deliver positive outcomes for residents. Full UK Driving Licence. If you're an experienced Housing Officer looking for your next contract opportunity, I'd be keen to discuss the role with you. Please apply today or get in touch for more information.

Estate Officer £32,143.36 per annum Aylesbury Full Time, Permanent Do you take pride in creating safe, clean and welcoming communities? We're looking for an experienced and customer-focused Estate Officer to play a vital role in maintaining our neighbourhoods, supporting residents and helping our communities thrive click apply for full job details

Housing Officer Homeownership Location: Bedfordshire / Oxfordshire / Cambridgeshire Corridor Contract: Full Time Permanent Salary: up to 35,500 including car allowance Are you passionate about delivering outstanding customer service and making a positive difference in people's lives? We are looking for a proactive and customer-focused Housing Officer Homeownership to provide high-quality housing management services to leasehold, freehold and shared ownership customers. You will act as a trusted point of contact, ensuring customers receive responsive, professional and compliant support throughout their homeownership journey. What You'll Be Doing Manage a portfolio of homeownership cases and act as the primary contact for customers. Provide advice and support on leasehold, freehold and shared ownership matters. Maximise income collection through effective management of service charge, ground rent and shared ownership arrears. Respond to customer enquiries and complaints in a timely, professional and fair manner. Work collaboratively with internal teams including estates, planned works, service charges, sales and customer services. Identify vulnerable customers and make referrals to specialist support services where appropriate. Support legal action, mediation, court and tribunal processes when required. Carry out estate visits and support customer engagement activities. Recognise safeguarding and domestic abuse concerns and ensure appropriate action is taken. Contribute to projects and continuous service improvement initiatives. You will be a confident and empathetic housing professional who is able to balance excellent customer service with effective tenancy and leasehold management. Experience within housing management, leasehold management, tenancy management or neighbourhood services. Proven debt management and arrears recovery experience. Knowledge of leasehold services and homeownership products. Excellent communication, negotiation and influencing sk

Location: Welwyn Garden City Rate: 35.50 per hour (Umbrella) Contract: Minimum 3 Months Hours: Full Time We are currently recruiting for an experienced Neighbourhood Team Leader on behalf of a local authority in Welwyn Garden City. This is an excellent opportunity for an accomplished housing professional to take a leading role in delivering high-quality tenancy and neighbourhood management services across a diverse housing portfolio. You will lead a team of Neighbourhood Officers, manage complex tenancy issues, drive service improvements, and ensure the delivery of excellent outcomes for residents. Key Responsibilities Lead the delivery of tenancy management services across the council's housing stock. Manage neighbourhood and estate management operations, ensuring high service standards. Oversee and resolve complex tenancy management cases, providing professional housing advice and guidance. Identify and implement service improvements to enhance neighbourhood management services. Monitor performance against key performance indicators and corporate objectives. Lead, supervise, coach and develop a team of Neighbourhood Officers. Manage staff performance and support professional development. Build and maintain effective relationships with residents, partners and internal stakeholders. Ensure compliance with relevant housing legislation, policies and procedures. Person Specification To be considered, you will ideally have: Significant experience within tenancy management, housing management or a related housing environment. Strong knowledge of current housing legislation, policy and best practice. Proven experience leading and managing teams. Experience managing complex tenancy and neighbourhood management issues. The ability to set objectives, monitor performance and drive service improvements. Excellent communication, negotiation and stakeholder management skills. A customer-focused approach with strong problem-solving abilities. The ability to work effectively in a fast-paced environment and make sound decisions. Essential Requirements Full UK Driving Licence. Access to a vehicle for business use. What's on Offer? Competitive rate of 35.50 per hour Umbrella . Full-time hours. Initial 3-month contract with potential for extension. Opportunity to make a positive impact within a busy local authority housing service. Immediate start available. If you have the required housing management experience and are looking for your next contract opportunity, we'd love to hear from you.

A fantastic opportunity has emerged for a Generic Housing Officer to join one of Adecco Public Sector's most improved Housing Association clients in a temporary post, covering a sick member of staff initially for three months. The post holder will be working full time from our client's Enfield office and expected to own a patch of approximately (Apply online only) units which will include shared ownership and mainly general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch locally in North London (e.g Enfield, Barnet, Waltham Forest & Haringey), this is a full time post (37.5 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in: Delivering a customer-focused neighbourhood management service across a defined area. Conducting inspections to maintain property standards and safety. Managing tenancy breaches, including Anti-Social Behaviour (ASB), in line with policies. Performing tenancy audits to ensure all tenant details are current and accurate. Collaborating with external agencies to provide the best support for our tenants. Assisting with rent collection and arrears management in partnership with our Income Team. Engaging with tenants to enhance their living experience and address their needs. Please note, a car driver/owner is not essential for this role as you can get around your patch by foot and public transport. Expertise in anti social behaviour would be highly desirable. Only applicants who feel they meet the above criteria, and can start on short notice (1 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in mid/late July 2026.

Adecco are proud to be recruiting for a Housing Officer on behalf of a large London local authority. Role Details Full Time - Monday to Friday, 36 hours per week Temporary assignment - 3 months with likely extension £22.41 per hour PAYE / £29.72 per hour Umbrella Hybrid working - typically 2 to 3 days in the office and on patch, remainder working from home IT equipment provided Mileage and travel expenses claimable for visits Parking permit provided for estate inspections and visits Patch size: approximately 690 properties Immediate start available About the Role As a Housing Officer, you will be responsible for delivering a high-quality, customer-focused housing management service across a defined patch of properties. You will act as the main point of contact for residents, ensuring tenancy obligations are met, neighbourhood standards are maintained, and residents receive an excellent service. This role places a strong emphasis on tenancy management, estate management, resident engagement, and partnership working. Key Responsibilities Manage a portfolio of tenancies and leasehold matters within a designated patch. Investigate and resolve anti-social behaviour cases, working closely with residents and partner agencies. Conduct tenancy audits, property inspections, estate inspections, and pre-termination visits. Support residents to sustain their tenancies and access appropriate services. Ensure compliance with tenancy conditions and take enforcement action where required, including preparing legal casework. Identify environmental and estate improvement opportunities and coordinate actions with internal teams and contractors. Respond to enquiries from elected members, resident groups, solicitors, and members of the public. Build effective working relationships with stakeholders including police, health services, support agencies, and community groups. Monitor communal repairs, health and safety issues, and estate standards, escalating concerns as necessary. Contribute to service improvement initiatives, resident satisfaction, and positive neighbourhood outcomes. Essential Experience & Skills Previous experience delivering housing management services within a social housing environment. Strong knowledge of housing legislation and anti-social behaviour legislation. Experience managing tenancy and leasehold issues, including enforcement action. Ability to investigate and manage ASB cases effectively. Experience conducting home visits, estate inspections, and tenancy-related checks. Excellent customer service, communication, and relationship-building skills. Strong organisational skills with the ability to manage a varied and demanding workload. Experience working collaboratively with internal teams and external partners. Confident using Microsoft Office and housing management systems. Ability to analyse information, make sound decisions, and resolve complex issues. Why Apply? This is an excellent opportunity for an experienced Housing Officer to join a busy and supportive housing team, making a real difference to residents and local communities while working in a flexible hybrid environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Neighbourhood Housing Officer Location: South East England Contract: 6 months Working Pattern: Hybrid From tenancy visits and estate inspections to resolving ASB cases and supporting vulnerable residents, no two days are the same as a Neighbourhood Housing Officer. You might start the morning carrying out tenancy visits and checking in with residents who need additional support, before heading out onto your patch to investigate reports of anti-social behaviour or attend an estate walkabout. By lunchtime, you could be working alongside colleagues in Repairs, Income or Allocations to resolve complex tenancy issues, before spending the afternoon meeting partner agencies, supporting vulnerable residents, or preparing case files for legal action. This is a genuinely varied neighbourhood management role where you'll have the opportunity to make a visible difference to communities and improve outcomes for residents. What you'll be doing Managing a designated patch of housing stock and acting as the main point of contact for residents. Conducting tenancy visits, home visits and estate inspections. Investigating anti-social behaviour, neighbour disputes and tenancy breaches. Supporting residents to sustain their tenancies and access relevant support services. Working closely with partner agencies including Police, support providers and safeguarding services. Taking enforcement action where necessary, including preparing statements and attending court. Responding to resident enquiries and complaints, ensuring excellent customer service. Identifying safeguarding concerns and supporting vulnerable households. Carrying out tenancy reviews, audits and fraud prevention activities. Playing an active role in creating safe, clean and sustainable neighbourhoods. About You You'll be someone who enjoys being out in the community, building relationships and solving problems. You'll have experience of delivering frontline housing management services and be comfortable managing a diverse caseload. You'll also have: Strong communication and case management skills. Experience working with vulnerable residents and partner agencies. Knowledge of housing legislation and tenancy enforcement. The ability to work independently and manage competing priorities. A customer-focused approach and a passion for delivering excellent housing services. If you're looking for a role where you can have a genuine impact on residents' lives whilst working across a broad range of housing management responsibilities, we'd love to hear from you.

Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to help create safer neighbourhoods and deliver an effective anti-social behaviour and community safety service across their housing stock on a hybrid working basis. This is a varied role that combines anti-social behaviour case management with wider neighbourhood and tenancy-related responsibilities. You will work closely with residents, internal teams and external partners to resolve issues, support vulnerable customers and contribute to the creation of communities where people are proud to live. Key Responsibilities of an ASB Officer: Manage a caseload of anti-social behaviour, nuisance, neighbour dispute and tenancy breach cases from investigation through to resolution. Investigate complaints, gather evidence, conduct interviews and complete risk assessments. Take appropriate enforcement action, including legal remedies where necessary, to address serious or persistent anti-social behaviour. Liaise with solicitors, prepare legal documentation and attend court hearings where required. Work closely with residents, police, local authorities and partner agencies to resolve community safety concerns and achieve positive outcomes. Conduct home visits, estate inspections and tenancy-related investigations. Support vulnerable residents by working alongside tenancy sustainment and support services to help maintain successful tenancies where appropriate. Contribute to local neighbourhood plans and community safety initiatives. Work collaboratively with internal teams to identify and implement appropriate support measures for residents affected by anti-social behaviour. Maintain accurate case records and ensure cases are managed in line with organisational policies and service standards. Provide advice, guidance and support to residents affected by anti-social behaviour and neighbourhood issues. Essential Requirements: Previous experience managing anti-social behaviour cases within a Housing Association, Local Authority or social housing environment. Knowledge of anti-social behaviour legislation, tenancy enforcement and housing management practices. Experience preparing cases for legal action and working alongside legal representatives. Strong investigation, communication and conflict-resolution skills. Ability to manage a varied caseload independently and work effectively with partner agencies. Experience supporting customers and handling sensitive tenancy-related matters. Full UK driving licence and access to a vehicle, as regular travel across Coventry and surrounding areas is required. Desirable: CIH qualification or equivalent housing-related qualification. This is a hybrid working position based in Coventry; office requirement is 1-2 days a week with flexible working and tenant vists involved in the role. If this ASB Officer role is of interest, please apply or contact (url removed)

Senior / Planning Development Officer Rate: 19.81 per hour PAYE Location: Remote with 1 day in the Solihull office per week if required Contract: 4 - 6 Months Working hours: 37 per week Overview : Opus People Solutions are recruiting on behalf of Solihull Borough Council for a Planning Officer with experience of monitoring and managing Community Infrastructure Levy (CIL) and Section 106 agreements and process. Job Purpose : The Planning Officer will support the delivery of Solihull Borough Council's preparation, production and review of documents associated with the planning policy/housing strategy formulation for the Borough, including the tasks associated with producing such documents. Responsibilities: To lead and/or support policy development on one or more specialist areas of planning policy/housing strategy. Such areas may include planning for new homes; affordable housing and delivery; employment; retail; sustainability appraisals; gypsy & traveller accommodation; and infrastructure delivery (including S106/CIL). To develop and/or maintaining one or more of the Council's monitoring systems in relation to planning & development. To lead on commissioning evidence base studies (or similar) to be undertaken by external consultants; including scoping, procuring and overseeing the appointed consultants. To take a lead on advising and liaising with nominated parish councils and/or neighbourhood forums to support their neighbourhood planning preparations. To prepare and present reports to Council/Cabinet meetings, boards or committees as required. Presenting evidence in respect of planning appeals, including acting as expert witness at public inquiries and examinations in public. To provide support & guidance to other officers working on aspects of planning and housing delivery Essential Knowledge required: Advanced understanding and application of relevant planning policy, procedure and legislation relevant to the role and commensurate to the operating level. Advanced knowledge and understanding of the role and purpose of the Local Authority, the responsibilities of the Service area, and the political operating arena. Experience of presenting effectively in meetings e.g. with stakeholders. Experience of working flexibly, prioritising tasks in order to meet deadlines Essential Skills: Ability to take ownership, and show accountability and responsibility for your behaviours/actions; working well as part of a team. Excellent verbal and non-verbal communication skills. Ability to show resilience and able to manage contentious situations and deal with matters of dispute. You have professional personal presentation to reflect the customer facing nature of the business. Demonstrable commitment to Continual Professional Development and personal development, with a willingness to identify your development needs. Ability to demonstrate clear awareness of our Equal Opportunities and Safeguarding responsibilities.

Adecco are proud to be recruiting for a Housing Officer on behalf of a large London local authority. Role Details Full Time - Monday to Friday, 36 hours per week Temporary assignment - 3 months with likely extension 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid working - typically 2 to 3 days in the office and on patch, remainder working from home IT equipment provided Mileage and travel expenses claimable for visits Parking permit provided for estate inspections and visits Patch size: approximately 690 properties Immediate start available About the Role As a Housing Officer, you will be responsible for delivering a high-quality, customer-focused housing management service across a defined patch of properties. You will act as the main point of contact for residents, ensuring tenancy obligations are met, neighbourhood standards are maintained, and residents receive an excellent service. This role places a strong emphasis on tenancy management, estate management, resident engagement, and partnership working. Key Responsibilities Manage a portfolio of tenancies and leasehold matters within a designated patch. Investigate and resolve anti-social behaviour cases, working closely with residents and partner agencies. Conduct tenancy audits, property inspections, estate inspections, and pre-termination visits. Support residents to sustain their tenancies and access appropriate services. Ensure compliance with tenancy conditions and take enforcement action where required, including preparing legal casework. Identify environmental and estate improvement opportunities and coordinate actions with internal teams and contractors. Respond to enquiries from elected members, resident groups, solicitors, and members of the public. Build effective working relationships with stakeholders including police, health services, support agencies, and community groups. Monitor communal repairs, health and safety issues, and estate standards, escalating concerns as necessary. Contribute to service improvement initiatives, resident satisfaction, and positive neighbourhood outcomes. Essential Experience & Skills Previous experience delivering housing management services within a social housing environment. Strong knowledge of housing legislation and anti-social behaviour legislation. Experience managing tenancy and leasehold issues, including enforcement action. Ability to investigate and manage ASB cases effectively. Experience conducting home visits, estate inspections, and tenancy-related checks. Excellent customer service, communication, and relationship-building skills. Strong organisational skills with the ability to manage a varied and demanding workload. Experience working collaboratively with internal teams and external partners. Confident using Microsoft Office and housing management systems. Ability to analyse information, make sound decisions, and resolve complex issues. Why Apply? This is an excellent opportunity for an experienced Housing Officer to join a busy and supportive housing team, making a real difference to residents and local communities while working in a flexible hybrid environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

4Recruitment Services are seeking an Anti-Social Behaviour (ASB) Tenancy Specialist . The client will only consider candidates you have extensive experience ASB. The post holder will be covering the Morden area. The Tenancy Specialist will be required to: provide high level expertise on Tenancy Fraud, Anti-Social Behaviour (ASB), Domestic Abuse and legal action for tenancy enforcement be responsible for case management and will work closely with field based Neighbourhood Response Officers to ensure effective investigation of cases and that the most appropriate, cost effective and proportionate action is taken. DUTIES AND RESPONSIBILITIES INCLUDE: Managing all tenancy fraud, sub-letting and Right To Buy (RTB) fraud cases across the region, including conducting investigations or tasking colleagues to investigate locally. The effective case management of anti-social behaviour cases, directing and supporting colleagues with investigations and enforcement action. Deciding on the most appropriate action against those who commit tenancy fraud or perpetrate anti-social behaviour and the most appropriate support for victims. Preparing legal files and managing legal action cases for tenancy enforcement and fraud. Working with solicitors, process servers and bailiffs. Represent Clarion HA at court for tenancy fraud, ASB and other (non arrears) tenancy related legal cases such as legal disrepair as required. Managing complex tenancy management cases referred from Customer Support e.g. complex successions, complex end of tenancy reviews etc. Liaising with and assisting the Police and other partners to acquire evidence that can be used to identify fraud and/or criminal proceedings. This may include interviews at the Police station and /or on surveillance operations to ensure a co-ordinated response. Liaising with internal and external agencies such as Women s Aid, NFI, local authorities, mediation, solicitors or support services. ESSENTIAL REQUIREMENTS INCLUDE: Essential your CV confirms experience in Anti social Behaviour (ASB) Housing background would be beneficial An excellent understanding of anti-social behaviour and/or tenancy fraud Excellent knowledge of relevant legislation in respect to tenancy management, fraud, ASB and legal disrepair Experience of investigative interviewing, ideally for fraud and/or ASB. Good investigative, intelligence gathering and problem solving skills. Positive mindset with a focus on solutions. Able to weigh up different views, exercise good judgement and make decisions. Confident and able to challenge in a positive and constructive manner. Resilient and adaptable. Excellent communicator, able to adapt approach to the audience. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies , please contact our Team on (phone number removed) or email (url removed)