493 jobs found

Strategic Workforce Partner, up to 77k pa dependent on experience, plus a full range of benefits, hybrid working - Truro office. The Organisation This is an opportunity to join a large, complex public sector organisation in Cornwall with a strong commitment to its people. The organisation is value-led, ambitious and focused on continuous improvement, innovation and creating positive outcomes for those it serves. This post sits in the People & Organisational Development function, which is at the heart of shaping organisational success, ensuring the workforce is equipped, engaged and supported to deliver strategic priorities. This role offers the chance to influence decision-making at the highest levels while contributing to a culture that values collaboration, inclusion, wellbeing and leadership excellence. The Role This Strategic Workforce Partner is a pivotal position. In this post, you'll be responsible for the delivery of excellence in people matters across the organisation. You be a senior HR and OD trusted advisor, working strategically with leadership teams to ensure workforce plans and people strategies align with organisational objectives. Key aims include: Workforce Planning: Forecasting future workforce needs, addressing skills gaps, and aligning staffing with service priorities. Ensuring workforce priorities (e.g., resourcing, engagement, development) are integrated into the strategic objectives. Organisational Development: Designing structures, roles, and processes to improve efficiency and service delivery. Talent Management: Developing succession plans, leadership pipelines, and staff development programmes. Employee Engagement & Well-being: Implementing initiatives to improve staff experience, mental health support, and inclusion. Change Management: Leading organisational change projects and supporting managers through transformation. Policy & Compliance: Advising on employment law, handling complex employee relations cases, and ensuring best practice. Data Analysis: Using workforce metrics (e.g., turnover, absence rates) to inform decisions and improvement plans, evidence based. Leader, mentor and coach, influencing culture and behaviours. Develops and maintains effective working relationships with other managers across the function and across the organisation, working collaboratively to provide the people of the organisation with support, guidance and development. What You'll Need to Succeed Proven track record working with senior leadership - setting the long and short-term objectives, creating strategies and overall goals for your service managers to clearly define and deliver. Strong HR & OD knowledge and experience - ideally, you are CIPD qualified. Ideally, you have gained experience in a more senior role within a large, complex organisation. Expertise in workforce planning, organisational development, change management, embedding required culture and behaviours as well as employee relations. Proven experience influencing senior stakeholders and leading strategic projects wtih strong analytical, coaching and leadership capabilities. Experience ensuring proper financial and governance controls are adhered to and using such controls. Experience leading complex projects which will require co-ordination with other departments and senior managers What You'll Receive in Return This role offers a unique opportunity to shape workforce and organisational strategy at a senior level. In addition, an impactful career opportunity, my client offers a competitive salary up to 77k pa plus a full range of benefits including all the below - making it an employer of choice! Pay, Pension & Financial Benefits: Competitive salary and generous public sector pension scheme - highly regarded pension Paid sick leave increasing with length of service and potential relocation packages for some roles Salary sacrifice schemes (e.g. cars, bikes) and staff discounts (retail, travel, etc.) Leave & Work-Life Balance: Generous annual leave and ability to buy or sell extra annual leave Flexible working options (part-time, remote, flexible shifts depending on role) Structured policies supporting work-life balance Family & Lifestyle Benefits - Maternity, paternity, and adoption leave/pay, special leave policies and family-friendly working arrangements. Plus, the opportunity to live and work in Cornwall's high-quality lifestyle environment (coastline, outdoor activities, strong community feel). Training, Development & Career Progression: Strong training and development opportunities Extensive opportunities for continuous professional development (CPD) and study leave policies Opportunities for career progression and skills development Wellbeing & Support: Access to health and wellbeing initiatives and employee support programmes. Access to occupational health services and counselling Supportive peer environment Everyday Practical Benefits: Cycle-to-work scheme Travel expense support Staff accommodation options (where available) Staff extras such as lotteries or local perks Work Environment & Culture: Work within a large, established organisation with a strong sense of purpose Opportunities to engage in research and innovation Flexible working and supportive policies A collaborative, inclusive and values-driven culture where people can thrive and make a genuine impact. What you need to do now If you're interested in this role, and have the relevant experience, I'd love to hear from you. Please click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We're looking for a Programme Manager (SAP/AI) to shape and lead business-led transformation across Enterprise Technology, Finance and AI. This is a strategic advisory role-not a delivery management position. You'll work with senior executives to define transformation strategy, develop business cases, influence investment decisions and ensure SAP and AI initiatives deliver measurable business value. Key Responsibilities Define business-led SAP and AI transformation strategies. Identify and prioritise high-value AI opportunities across Finance and enterprise functions. Develop executive business cases, roadmaps and value realisation plans. Provide strategic guidance across SAP S/4HANA, SAP Business AI, SAP BTP, data, integration and Clean Core principles. Design transformation governance, value tracking and executive reporting. Act as a trusted advisor to senior Finance, Technology and Commercial stakeholders. Challenge vendors and delivery partners to ensure solutions are commercially sound and aligned to business objectives. About You You'll bring: Significant experience leading enterprise SAP, ERP, cloud or AI-enabled transformation. Strong knowledge of SAP S/4HANA, SAP Business AI, SAP BTP, automation and enterprise data platforms. The ability to connect technology decisions to business outcomes, financial performance and operational efficiency. Experience engaging C-suite stakeholders and producing board-level recommendations. Expertise in transformation governance, operating models and value realisation. Strong commercial judgement and the confidence to challenge delivery approaches and investment proposals. If you're a strategic transformation leader who can bridge business strategy, SAP and AI to deliver lasting value, we'd like to hear from you. Please contact Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Legal Practice Manager - must be from Legal Location: Leicestershire Salary: Competitive, dependent on experience Hours - Part time The Opportunity Are you an experienced Practice Manager or Legal Operations professional looking for your next leadership role? Our client, a well-established and highly regarded law firm based in Leicester, is looking to appoint an experienced Practice Manager to lead the day-to-day operations of the practice. This is a key position within the firm, offering the opportunity to work closely with the Partners to drive operational excellence, support future growth, and help shape the continued success of the business. This role would suit a commercially minded, organised and proactive individual who enjoys leading teams, improving processes and ensuring the highest standards of client service and regulatory compliance. Key Responsibilities As Practice Manager, your responsibilities will include: Managing the day-to-day operations of the legal practice. Working alongside the Partners to deliver the firm's strategic and commercial objectives. Leading, motivating and developing the administration and support teams. Reviewing and improving operational processes to increase efficiency, productivity and profitability. Monitoring budgets, departmental performance and key business metrics. Managing all HR functions, including recruitment, onboarding, appraisals, performance management, absence management and employee wellbeing. Ensuring compliance with SRA regulations, AML requirements, GDPR and other regulatory obligations. Working closely with the COLP and COFA to maintain compliance and best practice. Overseeing office facilities, supplier contracts and operational services. Managing IT systems, legal case management software and operational improvement projects. Supporting marketing and business development initiatives. Maintaining company policies, procedures and professional indemnity insurance requirements. Assisting with company costings and financial operational planning. Promoting a positive, collaborative and high-performing working environment. About You To be successful in this role, you will have: Previous experience as a Practice Manager, Operations Manager or Senior Office Manager within a legal practice. A strong understanding of law firm operations and SRA regulatory requirements. Excellent leadership and people management skills. Commercial awareness with the ability to identify and implement business improvements. Experience managing budgets, operational performance and business processes. Strong organisational, planning and problem-solving abilities. Excellent communication skills and the confidence to work closely with Partners and senior stakeholders. A hands-on, proactive management style with the ability to lead change effectively. Experience using legal case management systems together with Microsoft Office applications. What's on Offer A senior leadership position within a respected and successful law firm. The opportunity to influence operational strategy and contribute to the firm's future growth. A supportive, collaborative and professional working environment. Competitive salary, depending on experience. Ongoing professional development and long-term career progression. The opportunity to make a genuine impact within a growing and ambitious legal practice. If you are an experienced legal Practice Manager looking for your next challenge, we'd love to hear from you. Apply today for a confidential discussion. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Legal Practice Manager - must be from Legal Location: Leicestershire Salary: Competitive, dependent on experience Hours - Part time The Opportunity Are you an experienced Practice Manager or Legal Operations professional looking for your next leadership role? Our client, a well-established and highly regarded law firm based in Leicester, is looking to appoint an experienced Practice Manager to lead the day-to-day operations of the practice. This is a key position within the firm, offering the opportunity to work closely with the Partners to drive operational excellence, support future growth, and help shape the continued success of the business. This role would suit a commercially minded, organised and proactive individual who enjoys leading teams, improving processes and ensuring the highest standards of client service and regulatory compliance. Key Responsibilities As Practice Manager, your responsibilities will include: Managing the day-to-day operations of the legal practice. Working alongside the Partners to deliver the firm's strategic and commercial objectives. Leading, motivating and developing the administration and support teams. Reviewing and improving operational processes to increase efficiency, productivity and profitability. Monitoring budgets, departmental performance and key business metrics. Managing all HR functions, including recruitment, onboarding, appraisals, performance management, absence management and employee wellbeing. Ensuring compliance with SRA regulations, AML requirements, GDPR and other regulatory obligations. Working closely with the COLP and COFA to maintain compliance and best practice. Overseeing office facilities, supplier contracts and operational services. Managing IT systems, legal case management software and operational improvement projects. Supporting marketing and business development initiatives. Maintaining company policies, procedures and professional indemnity insurance requirements. Assisting with company costings and financial operational planning. Promoting a positive, collaborative and high-performing working environment. About You To be successful in this role, you will have: Previous experience as a Practice Manager, Operations Manager or Senior Office Manager within a legal practice. A strong understanding of law firm operations and SRA regulatory requirements. Excellent leadership and people management skills. Commercial awareness with the ability to identify and implement business improvements. Experience managing budgets, operational performance and business processes. Strong organisational, planning and problem-solving abilities. Excellent communication skills and the confidence to work closely with Partners and senior stakeholders. A hands-on, proactive management style with the ability to lead change effectively. Experience using legal case management systems together with Microsoft Office applications. What's on Offer A senior leadership position within a respected and successful law firm. The opportunity to influence operational strategy and contribute to the firm's future growth. A supportive, collaborative and professional working environment. Competitive salary, depending on experience. Ongoing professional development and long-term career progression. The opportunity to make a genuine impact within a growing and ambitious legal practice. If you are an experienced legal Practice Manager looking for your next challenge, we'd love to hear from you. Apply today for a confidential discussion. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Senior HR Business Partner Lincolnshire Part-Time (4 Days Per Week) Salary £36,000-£40,0000 Are you an experienced HR professional who thrives on influencing strategy while remaining close to the people agenda? Do you enjoy partnering with senior leaders to drive positive organisational change and create high-performing, engaged teams? We are delighted to be supporting a values-driven charity in the search for a Senior HR Business Partner . This is a fantastic opportunity to play a pivotal role within a purpose-led organisation, working closely with the CEO, senior leadership team, and managers to shape and deliver a people strategy that enables exceptional services and supports organisational growth. This role offers the perfect blend of strategic influence and operational involvement, giving you the opportunity to make a genuine impact on both the employee experience and organisational success. The Opportunity As a trusted HR partner, you will lead on a broad range of people initiatives, providing expert guidance and driving best practice across the employee lifecycle. You'll be instrumental in helping leaders navigate change, build capability, and foster a positive and inclusive workplace culture. Key Responsibilities Partner with senior leaders to develop and deliver people strategies aligned to organisational goals Provide expert advice and support on complex employee relations matters, including disciplinary, grievance, capability, safeguarding, and performance management cases Lead on absence management and wellbeing initiatives, promoting a healthy and supportive working environment Drive recruitment and workforce planning activities to attract and retain talented individuals Support organisational change projects, including restructures, consultations, and TUPE processes Coach and develop managers to strengthen leadership capability and team performance Review, develop, and implement HR policies and procedures to ensure compliance and best practice Analyse HR data and trends to inform decision-making and support continuous improvement Provide leadership and support to the HR Business Partner, contributing to the development of the wider HR function About You We're looking for a proactive and commercially aware HR professional who can build trusted relationships, influence at all levels, and balance strategic thinking with a hands-on approach. You'll bring: Significant experience operating at HR Business Partner or Senior HR Business Partner level Strong working knowledge of UK employment law and HR best practice Proven expertise in managing complex employee relations cases and organisational change programmes Experience leading recruitment, talent management, and absence management initiatives Excellent stakeholder management, coaching, and communication skills CIPD Level 5 qualification as a minimum (Level 7 desirable) or equivalent professional experience Why Join? This is an opportunity to join a supportive, values-led organisation where people are at the heart of everything they do. You'll have the chance to influence strategic decisions, champion positive workplace culture, and contribute to meaningful work that makes a real difference in the community. If you're looking for a role where your expertise will be valued and your impact will be visible, we'd love to hear from you.

Talentmark are recruiting for an experienced Sales Manager to join a Chemicals distribution company on a full time, permanent basis. The salary ranges from 50,000 - 60,000 per annum, plus a performance-based bonus scheme and a company car. The Company: A well-reputed distributor of chemical products to the UK Manufacturing industries. They are now looking to expand their Sales team by adding another Sales Manager to their Composites and Materials team. Location: The Sales Manager will be predominantly field-based across the whole of the UK, with occasional visits to the company's headquarters in the South East of England. Sales Manager Role: Reporting to the National Sales Manager, this is a hybrid position requiring a full UK Driving licence as an absolute must due to the field-based nature of the role. Your main duties will include: Managing the Key Accounts and providing these with commercial and technical awareness. Carrying out Business Development via customer and produce acquisition, and identifying new products. Using the CRM system to record customer data and interactions. Visiting customers across the UK regularly and representing the company with excellent service. Representing the company at trade shows and events. Reporting Sales figures and upcoming opportunities to senior management. Your Background: The ideal candidate for this role will have the following skills and experience: Experience of Sales within a Chemical Distribution company, to manufacturers of CASE Materials (Coatings, Adhesives, Sealants, Elastomers), polymers, composites, masterbatch, compounding and thermosets. Technical background such as a degree in Chemistry or Materials Science, or proven experience of working hands-on with materials. Demonstrable track record of generating growth through solution-based sales. Strong commercial awareness and ability to identify growth and new business. Experience of using CRM systems. Confident and articulate in building rapport with technical and purchasing departments, at all seniority levels. Entitlement to work in the UK is essential. For more information or to apply for this Sales Manager position, please contact Tehmina Sepai on (phone number removed) or email (url removed). Please quote reference (phone number removed). If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (url removed)/) and follow us to see our latest jobs and company news.

The Opportunity: Our client is supporting a major UK Government Agency on a significant transformation programme and is seeking an experienced Benefits Manager to lead the development, governance and delivery of a comprehensive Benefits Realisation strategy. This is a strategic consultancy role focused on strengthening the programme's benefits case as it progresses from Outline Business Case (OBC) through to Full Business Case (FBC) and into delivery. Working across multiple organisations and Arm's Length Bodies (ALBs), you'll help ensure that benefits are clearly defined, appropriately valued, effectively governed and successfully realised throughout the programme lifecycle. The successful consultant will have extensive experience leading Benefits Management within complex public sector transformation programmes and will be confident in engaging with senior stakeholders, facilitating workshops and developing robust evidence-based benefits frameworks aligned to HM Treasury business case methodology. Skills and Experience: Essential Significant experience leading Benefits Management across large-scale transformation programmes. Proven experience developing and managing Benefits Realisation strategies within complex public sector environments. Experience supporting business case development across the full lifecycle, including OBC and FBC. Strong understanding of Benefits Realisation methodology, governance and programme assurance. Experience identifying, validating and quantifying monetisable, cashable and qualitative benefits. Experience facilitating stakeholder workshops and building consensus across complex organisations. Strong analytical skills with experience developing benefit profiles, valuation models and reporting frameworks. Excellent stakeholder engagement, communication and presentation skills. Experience preparing governance papers, investment documentation and executive-level reporting. Desirable Experience working within a major central UK Government department, one of its Arm's Length Bodies (ALBs), or comparable cross-government environments. Experience applying HM Treasury Green Book principles and the Five Case Model. Knowledge of programme governance, business change and organisational transformation. Experience supporting Benefits Realisation into Business-as-Usual operations. Familiarity with major UK Government transformation and digital programmes. Role and Responsibilities: Lead the development and continuous refinement of the programme's Benefits Realisation strategy from OBC through to FBC and delivery. Build strong working relationships with stakeholders across multiple organisations to support successful programme outcomes. Work collaboratively across business, operational and delivery teams to identify, validate and refine programme benefits. Facilitate workshops to identify monetisable, cashable and qualitative benefits whilst validating assumptions and strengthening evidence. Support the identification and engagement of benefit owners across multiple organisations and governance structures. Develop and maintain the Benefits Realisation Plan, Benefits Register, ownership model and reporting dashboards. Refine benefit profiles, valuation models, forecasts and supporting evidence to strengthen investment confidence. Develop robust governance processes for benefits monitoring, reporting and ongoing assurance. Align benefits management with organisational change, business readiness and evaluation activities. Produce high-quality reports, briefings and governance papers to support programme decision-making. Identify opportunities for additional benefits and ensure long-term benefits realisation is embedded into Business-as-Usual (BAU). Promote continuous improvement across benefits management methodology, reporting and governance. NB: The successful candidate will be required to undergo a basic level of security clearance before undertaking the assignment (one to two weeks lead-time). Applications: If you're an experienced Portfolio Business Case and Benefits Manager with a strong background in Government transformation, Benefits Realisation and business case development; please contact Edward Laing here at ISR to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology?

Role: Senior Caseworker Based: Camberwell with frequent travel across London, primarily Lambeth Rate: £17 ph PAYE or £22 ph Umb Start Date: ASAP Duration: Temp ongoing Hours: 35 hours per week Monday to Friday - 9am 5pm Hybrid: 1 day in office in Camberwell 4 days outreach and work from home Our client is looking for a Senior Caseworker to be part of the Lambeth Floating Support team. To support young people to sustain tenancies as well as source suitable tenancies in line with procedures in place. This service will also support Social Workers and Personal Advisors and placement keyworkers to support move on options. The medium-level floating support team will work with young people who require support when moving into independent living in order to address support needs and sustain their tenancies. Synopsis of Duties Managing and monitoring project budgets and finances. Working closely with the Finance team and project managers to set an annual budget for each area of responsibility. Regularly reviewing income and expenditure against this budget with project managers and Finance team. Working closely with both Finance team and Bid team to design budgets for bid proposals To lead by example; be the day-to-day expert within team, be a positive role model to the team of caseworkers and escalate concerns to the Team Leader or Service Manager and providing data and narrative reports for internal and external purposes. To ensure, on a day-to-day basis, all monitoring information and evidence is being recorded and collated in line with agreed processes and procedures To contribute to the services out-of-hour rota as required To work closely with the Team Manager to ensure the team can work effectively e.g. identifying training opportunities, peer-supervision To provide support, advice and advocacy for young people regarding accommodation. To produce support plans and risk management plans based on assessments. To promote inter-agency collaboration in the assessment and planning process, and to include appropriate agencies in the delivery of the service To develop and maintain relationships with partner agencies, including community-based services such as police, YOT, Probation, children s services, local authorities and other voluntary sector organisations ensuring appropriate information is shared, supported referrals are made and avoiding duplication of support To deliver a holistic support service working solo or with colleagues as the situation dictates; providing a practical service that will include social support, housing support, accompanying appointments, viewings, ETE options, benefits work, debt advice, assistance obtaining furniture, liaising with utilities, appearing in court, DIY work and cleaning To close cases efficiently and positively, including identifying a referral route for young people and when required. To promote the value of lifestyle changes to the young people being supported To invest in your personal development by attending core and additional training to keep abreast of issues facing children and young people such as Trauma Informed Training, Child Criminal (and sexual) exploitation and contextual safeguarding) Support Team manager with presentations and support the team/caseworkers with complex caseloads by providing solutions and personal development, learning and day to day tasks To carry out any other similar duties as required and be flexible to the changing needs of this, fast paced service Essential Requirements: Experience of supporting Young People with Housing support and Tenancy Sustainment Experience of supervising staff and/or volunteers Proven experience of engaging positively with vulnerable young people or other vulnerable groups with understanding and knowledge of relevant policies and legislation Experience of using support plans to enable young people to successfully access and sustain accommodation and support services Substantial experience of providing support, advice and advocacy and communicating effectively, the needs of young people to other professionals Experience in working as part of a multiagency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project DBS on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.

We are recruiting for an experienced Neighbourhood Manager to join a busy Housing Service within a London Housing Provider. This is an excellent opportunity to lead a team delivering high-quality neighbourhood and tenancy management services, ensuring residents receive a responsive, customer-focused service while maintaining safe, clean and well-managed communities. Location: London Contract: Temporary Pay Rate: 30.00 - 31.70 per hour PAYE 300 per day Umbrella Working Pattern: Hybrid Reporting to the Head of Housing , you will lead a team of Neighbourhood & Officers and a Housing Coordinator, driving performance, regulatory compliance and continuous service improvement across your housing patch. This role is ideal for an experienced housing professional with strong leadership skills and a proven track record in tenancy management, neighbourhood services and resident engagement. Key Responsibilities As Neighbourhood Manager, you will: Lead and manage a team delivering high-quality neighbourhood and tenancy management services . Ensure excellent customer service and resident satisfaction across homes. Oversee tenancy management, estate management, anti-social behaviour (ASB), safeguarding and community engagement . Manage complex tenancy cases , including enforcement action , legal proceedings and possession cases where required. Ensure compliance with housing legislation , council policies and the Regulator of Social Housing Consumer Standards. Monitor team performance through KPIs, service standards and performance indicators, implementing improvement plans where necessary. Lead estate inspections , identify environmental improvements and work with internal teams to resolve issues. Manage voids, tenancy sign-ups and allocations to minimise turnaround times. Ensure Fire Risk Assessment actions and health & safety recommendations are completed within required timescales. Build strong relationships with residents, contractors, elected members and external partners including Police, Health Services and community organisations. Produce performance reports and provide updates to senior management. Support service transformation and continuous improvement initiatives across the Housing Service. Essential Experience Experience managing neighbourhood or housing management services within a Local Authority or Housing Association. Strong knowledge of tenancy management, neighbourhood management and housing legislation. Experience managing Anti-Social Behaviour (ASB) cases and complex tenancy issues. Proven experience leading, motivating and developing high-performing teams. Strong understanding of estate management and resident engagement. Experience managing complaints and improving customer satisfaction. Ability to interpret housing legislation and ensure regulatory compliance. Excellent communication, negotiation and stakeholder management skills. Strong report writing, analytical and organisational skills. Experience working within a performance-driven environment. Key Skills Neighbourhood Management, Tenancy Management, Housing Management, Estate Management, Anti-Social Behaviour (ASB), Resident Engagement, Complaints Resolution, Performance Management, Regulatory Compliance, Fire Safety Compliance, Safeguarding, Partnership Working, Service Improvement, Leadership & Staff Management Qualifications Degree or equivalent professional experience. Level 4 Housing Qualification (or willingness to work towards one) is desirable. Why Apply? This is an excellent opportunity to join a forward-thinking Housing Service where you'll play a key leadership role in delivering outstanding neighbourhood services, improving resident satisfaction and creating safer, stronger communities. You'll have the opportunity to influence service delivery, lead change and make a genuine difference to residents across the borough. If you're an experienced Neighbourhood Manager with a strong background in housing management and a passion for delivering excellent services, we'd love to hear from you. Apply today!

Part-time - 20 hours Are you an experienced HR professional looking for a flexible, part-time opportunity where you can make a real impact? Our client is seeking a proactive and commercially minded HR Manager to lead the HR function for their UK business. This is a standalone generalist role offering a varied workload across employee relations, recruitment, payroll, learning and development, and HR strategy. Working closely with senior leadership, you'll play a key role in supporting managers, driving employee engagement and ensuring best practice across all areas of HR. Key Responsibilities Act as the trusted HR advisor to managers across the business. Manage employee relations cases including performance, disciplinary, grievance and absence management. Oversee recruitment, onboarding and probation processes. Manage the monthly payroll process and maintain HR systems and employee records. Lead salary review and employee benefits processes. Support performance management, succession planning and learning & development initiatives. Develop and maintain HR policies, ensuring legal compliance and best practice. Drive employee engagement initiatives and support organisational change projects. Partner with senior stakeholders to deliver strategic HR initiatives. About You You'll be an experienced HR generalist who enjoys working autonomously and building strong relationships across a business. You'll ideally have: Significant generalist HR experience. Strong employee relations knowledge and confidence managing complex cases. Up-to-date knowledge of UK employment legislation. Experience supporting recruitment, payroll and HR administration. Excellent coaching, communication and stakeholder management skills. The ability to manage multiple priorities in a fast-paced environment. CIPD qualification would be advantageous. What's on Offer Part-time role (20 hours per week) with flexibility around working pattern. 9-month fixed-term contract. Opportunity to work closely with senior leadership and influence business decisions. A varied and rewarding HR role with broad responsibility. Competitive salary and benefits package. If you're an experienced HR professional looking for a flexible contract where you can make an immediate impact, we'd love to hear from you. Apply today!

Overview: A key role for a manufacturer in the Chorley area, the Customer Experience Manager takes ownership of customer satisfaction (CSAT) and the end-to-end customer journey, and acts as the primary point of escalation for customer complaints, both pre-sale and post-sale. The role also owns the Group's reputation across all Trustpilot pages. Working closely with customer service, sales, bookings, and installation teams, department heads, team managers, and the Group Continuous Improvement Manager, the role builds strong cross-functional working relationships, ensures complaints are resolved consistently and fairly, drives continuous improvement of the customer journey and CSAT, and ensures complaint and satisfaction performance is tracked and reported to the Operational Leadership Team. Key Responsibilities: CSAT & Customer Journey: Own and drive continuous improvement of customer satisfaction (CSAT) across the Group, setting targets and tracking performance over time. Map and improve the end-to-end customer journey, identifying and removing friction points from initial enquiry through to installation and beyond. Build and manage strong working relationships between customer service, sales, bookings, and installation teams to ensure a consistent, joined-up customer experience. Use CSAT and customer journey data to identify recurring pain points and champion continuous improvement initiatives across departments. Trustpilot & Reputation Management: Take ownership of all Trustpilot pages across the Group. Monitor, respond to, and manage reviews in line with company tone of voice and policy. Identify trends in customer feedback and share insights with relevant department heads. Work to protect and improve the Group's online reputation and review scores. Complaint Escalation & Resolution: Act as the primary point of escalation for all customer complaints, pre and post sale. Investigate escalated complaints thoroughly, liaising with the relevant department or team as required. Ensure complaints are acknowledged, progressed, and resolved within agreed service standards. Maintain clear, professional, and empathetic communication with customers throughout the resolution process. Maintain accurate records of all complaints, actions taken, and outcomes. Cross-Functional Collaboration: Work with customer service, sales, bookings, installation, and other department heads and team managers to ensure complaints are handled and managed in line with company policy. Provide guidance and coaching to teams on complaint-handling best practice. Act as a liaison between customers, departments, and senior management on complaint related matters. Process Governance & Continuous Improvement: Work with the Group Continuous Improvement Manager to ensure complaints processes are mapped, kept up to date, and rolled out accordingly. Identify recurring root causes of complaints and recommend process or policy changes to reduce recurrence. Support the rollout of new or updated complaints procedures across the Group, ensuring standards are maintained regardless of personnel changes. Reporting & Metrics: Track key CSAT and complaint metrics, including satisfaction scores, volumes, resolution times, and root causes. Prepare and present regular updates to the Operational Leadership Team. Use data and trends to inform continuous improvement priorities. Skills & Experience Required: Essential: Proven experience in a customer experience, CSAT, complaint handling, or customer retention role. Strong stakeholder management skills, with the ability to build and manage relationships across customer service, sales, bookings, and installation teams, and to influence department heads and team managers. Excellent written and verbal communication skills, including a professional and empathetic customer manner. Strong analytical skills with the ability to track, interpret, and report on complaint metrics. Experience managing online review platforms such as Trustpilot. Sound understanding of complaint handling best practice and customer service standards. Proficient with Microsoft 365 (Excel, Outlook, Teams) and case management or CRM systems. Desirable: Process mapping and continuous improvement experience or methodologies. Confident presenting complaint performance and trends to senior leadership. Experience implementing or improving complaint-handling or case management technology platforms. What's on Offer: Salary up to £40,000, depending on experience Opportunity for hybrid working Opportunity to join a growing and successful organisation 30 days of annual leave (including bank holidays) Annual leave increase after a years' service Company pension Supportive and collaborative working environment Career development and progression opportunities

Senior ServiceNow AI Strategy & Automation Consultant UK Wide Hybrid Permanent Up to the high 80,000s + 10% bonus and benefits AI comes up in nearly every client conversation now. In reality, most businesses are not short of tools. What they need is someone who can help them decide what each tool is actually for, where it will add value and how it should fit into the wider organisation. I'm working with a leading transformation consultancy that is growing its ServiceNow AI capability. They need a senior consultant who understands the platform and can help clients answer questions such as, "We already have Microsoft Copilot and ServiceNow, so where should we use each one?" What You'll Be Doing You'll work with senior stakeholders to develop practical AI and automation strategies with ServiceNow at the centre. You'll help them identify useful opportunities, decide which ones are worth pursuing and turn those ideas into roadmaps and business cases. The role covers AI capabilities across the ServiceNow platform rather than one specific product. Depending on your background, you could be advising on Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. A big part of the job will be helping clients understand where ServiceNow AI fits alongside tools such as Microsoft Copilot. You'll look at the business problem, existing systems and available data before recommending which capability makes the most sense. You'll also advise on the less glamorous but important parts of AI adoption, including governance, risk, data, integrations and responsible use. The wider consultancy has teams that can support detailed implementation, so this role is mainly focused on strategy, advisory work and shaping the overall direction. You'll also get involved in proposals, presentations and early client conversations as the consultancy continues to develop its ServiceNow AI offering. What They're Looking For You'll need a strong understanding of ServiceNow at platform level rather than experience with just one module. The manager is flexible on the exact AI tools you have used, but you should ideally have meaningful exposure to at least two areas such as Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. Nobody is expecting you to have years of experience across every new ServiceNow AI product. Many of them have not been around long enough for that. A solid ServiceNow background combined with experience in enterprise AI, intelligent automation, conversational AI or AI governance could be equally relevant. This is not a generic AI position, though. You need to understand how AI works within enterprise products and workflows, and you should be able to explain where ServiceNow offers value compared with other tools. Some knowledge of platform architecture, data and integrations will help, but you are not expected to be a developer or AI engineer. You'll be comfortable leading senior client conversations, explaining technical subjects in plain English and linking AI investment to actual business outcomes. Experience developing strategies, roadmaps, business cases or operating models will be important. Any involvement in proposals, RFPs or client development would also be useful. Why It's Worth Looking At This is a good opportunity to move into a more strategic ServiceNow position and work on the questions clients are asking right now. You'll get exposure to several emerging areas of the platform without being boxed into one product or expected to know everything from day one. You'll also have a genuine say in how the consultancy develops its ServiceNow AI offering, rather than simply joining an established delivery team and following an existing approach. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your background combines strong ServiceNow knowledge with AI, automation or governance experience, I'd be interested in speaking with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

As a Senior Project Manager within Capital Delivery, you will lead the successful delivery of complex and high-profile development projects that support the Council's regeneration, growth and placemaking ambitions. Managing projects from inception through to completion, you will be responsible for overseeing all aspects of delivery including business case development, procurement, planning, design, stakeholder engagement, construction and handover. Working across a diverse portfolio of residential, mixed-use, education, commercial and community infrastructure schemes, you will ensure projects are delivered safely, on time, within budget and to the highest quality standards. The role requires strong leadership and relationship management skills, with responsibility for coordinating multidisciplinary project teams, consultants, contractors and key stakeholders. You will act as the Council's client representative, providing professional advice to senior leadership, elected Members and partner organisations, while managing risk, governance, financial performance and contractual obligations. As part of a high-performing Capital Delivery team, you will play a key role in delivering projects that create lasting social, economic and environmental benefits for residents and contribute to the long-term transformation of places across the borough. Key Responsibilities To lead the end-to-end delivery of complex capital projects from RIBA Stage 0 through to completion and handover. Projects vary from new build to refurbishments including housing, mixed-use, commercial and community infrastructures To manage allocated professional staff and commissioned consultants to provide the appropriate range of property-related professional services and to procure the design and construction elements of construction related services for property projects Lead procurement activities in accordance with the Council's Contract Procedure Rules and Public Contract Regulations. Act as Employer's Agent, Contract Administrator or Client Representative if applicable and where appropriate. Oversee project budgets and commercial performance, ensuring effective cost management, value for money and alignment with approved funding and investment objectives. Build and maintain productive relationships with elected Members, senior officers, development partners, statutory agencies and community stakeholders, ensuring projects reflect both strategic priorities and local needs. Identify, manage and mitigate project risks and issues, developing solutions to complex challenges while maintaining delivery momentum. Prepare and present high-quality reports, business cases and briefing papers for senior leadership, boards, committees and Cabinet decision-making. Provide professional advice to senior officers, elected members and project teams. Promote collaborative working and continuous improvement across the Capital Delivery service. If you are interested in this role please send your updated CV in the first instance.

Senior ServiceNow Customer Workflow Consultant UK Wide Hybrid Permanent Up to the high 80,000s + 10% bonus and benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager knows that, so this is less about matching every module and more about finding someone who understands ServiceNow, CRM and how good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They need a senior consultant who can sit with a client, understand how their customer services currently operate and help them work out what the future should look like. What You'll Be Doing You'll lead discovery sessions with customer operations, service and technology teams. You'll look at existing customer journeys, processes and systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending on the client and your own background. You may also be asked to help clients understand where ServiceNow fits alongside established CRM platforms such as Salesforce. This is not a hands-on development role. The wider consultancy has delivery teams that can handle the detailed implementation. Your job is to make sure the right problem is being solved, the proposed approach makes sense and the client understands the value they should get from it. You'll also support proposals, presentations and early conversations with prospective clients as the consultancy builds its customer workflow offering. What They're Looking For You'll probably come from a ServiceNow consulting, CRM transformation, business architecture or customer operations background. You need a good understanding of the ServiceNow platform and ideally experience with CSM or FSM. You do not need both. They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. Candidates with a strong Salesforce or wider CRM background will also be considered, but you will still need enough ServiceNow knowledge to speak confidently about the platform and how its workflows could support customer operations. You'll need to be comfortable leading workshops, advising senior stakeholders and turning broad business problems into clear recommendations. Experience developing roadmaps, business cases or client proposals would be useful. ServiceNow certifications would be a bonus, but they are not the main thing the manager will judge you on. Why It's Worth Looking At This is a chance to get involved in an area of ServiceNow that is still taking shape. You will not be stepping into a rigid role or simply repeating the same type of implementation. You'll help decide how the consultancy approaches the market and what its customer workflow offering should look like. It should suit someone who enjoys ServiceNow but wants to spend less time on configuration and more time working with senior clients, shaping programmes and solving business problems. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your current title is different but your background covers ServiceNow, CRM and customer transformation, I'd still be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Our client, based in Kent, is seeking an experienced Business Development Manager (General Cargo) to join their expanding commercial team. This is an exciting opportunity for a commercially driven professional to play a key role in growing the general cargo business, developing strong customer relationships and identifying new opportunities across the sector. As Business Development Manager (General Cargo), you will play a key role in driving commercial growth by developing and maintaining strong customer relationships, identifying new business opportunities and delivering tailored commercial proposals. You will take ownership of pricing and commercial negotiations while supporting the successful delivery of the Port s wider commercial strategy. This is a highly engaging, hands-on and customer-focused role, offering the opportunity to influence business development initiatives and make a tangible contribution to the continued growth and success of the Port s general cargo operations. THE SUCCESSFUL APPLICANT Experience in account management or business development within a commercial environment. Previous background within construction, infrastructure, agri bulk or project cargoes (desirable) Experience in logistics, supply chain or ports (desirable). Strong customer relationship management skills across multiple accounts. Understanding of supply chain operations and basic financial principles. Competent user of Microsoft Office Full UK driving licence and use of own vehicle Ability to engage and influence senior stakeholders. Skilled in negotiation and constructive conflict management. Strong written and verbal communication skills. JOB DESCRIPTION Manage daily interactions with cargo customers, ensuring high levels of service and timely responses. Support customer onboarding and align operational requirements across internal teams. Maintain regular customer engagement to identify service improvements and upsell opportunities. Prepare and maintain account management plans for leading names in the logistics, construction, agri bulk or infrastructure sectors under direction of the Head of Business Development. Identify and qualify new commercial leads through networking, market insight, and industry engagement. Preparation of commercial proposals, tenders, and customer presentations. Take the lead on pricing and contract negotiations, contributing insight and recommendations to inform the development of pricing strategies and structures. Gather operational and financial data to support business cases and forecasting. Contribute to sales pipeline updates and support negotiations by coordinating key inputs. Monitor service performance, escalating any issues or improvement needs. Support rate and tariff updates through material preparation and customer communication. Maintain accurate KPI tracking for cargo accounts within the CRM. Attend industry and trade events, ensuring leads are captured and followed up. Gather and share market intelligence on competitors, cargo flows and emerging opportunities. Maintain accurate CRM records and prepare routine reports on market activity, customer performance, and events. Assist in developing internal and external presentations and documents. Ensure compliance with relevant quality, safety, security and sustainability standards. Support commercial project delivery by coordinating tasks and monitoring progress. Contribute to discussions on improving service quality and operational efficiency. Support strategic initiatives led by the Head of Business Development. REMUNERATION PACKAGE ON OFFER Salary IRO £52k (plus discretionary annual bonus) plus benefits such as: 5 weeks annual leave + bank holidays (pro rata). Generous contributory pension scheme. Private Health Care. Life assurance. Employee assistance programme. 3rd party discounts. Cycle to work scheme. Free Parking. Employee volunteering scheme.

Are you an experienced HR professional looking for a role where you can make a real impact? We're recruiting a Senior HR Adviser to join a busy and supportive HR team, providing expert advice and guidance to managers across a complex and diverse organisation. Client Details This is a fantastic opportunity for someone who enjoys partnering with managers, navigating complex employee relations matters and supporting organisational change within a unionised environment. The role offers exposure to a broad range of HR activity, although a significant proportion of the workload will be focused on employee relations and case management. The role requires 2 days onsite in Wolverhampton (Thursday is a mandatory day). Description As a Senior HR Adviser, you'll provide proactive HR support to managers and leaders, helping them navigate complex people issues whilst ensuring compliance with employment legislation, policies and procedures. Key responsibilities include: Managing complex disciplinary, grievance, capability, dignity at work and absence cases. Coaching and supporting managers through employee relations matters. Supporting organisational change, restructures, consultations and redeployment activity. Advising on employment law, policy interpretation and HR best practice. Assisting with job evaluation, recruitment and selection activity. Working closely with HR Business Partners, trade unions and senior stakeholders to deliver people solutions. Profile We're looking for an experienced HR professional who can confidently manage complex casework and build strong relationships with stakeholders at all levels. You'll have: Proven employee relations experience, including disciplinary, grievance, capability and absence management. Experience supporting organisational change and consultation processes. Sound knowledge of employment law and HR best practice. Strong stakeholder management and coaching skills. Experience operating within a unionised environment would be advantageous. CIPD Level 5 qualified or equivalent experience. Job Offer In return, you'll receive an excellent benefits package, including: 30 days annual leave plus concessionary days, including a Christmas shutdown period Generous occupational sick pay scheme Employer pension contributions of up to 12% Employee Assistance Programme Paycare healthcare cashback scheme Sodexo discounts platform with high street and online retailer discounts Discounted gym memberships and access to university gym facilities Cycle to Work scheme Free will-writing service Fee-free mortgage advice If you're looking for a varied HR role with a strong employee relations focus and the opportunity to support meaningful organisational change, we'd love to hear from you.

Tax Investigations & Disputes Manager / Senior Manager London Hybrid Working £60,000 - £90,000 + Bonus + Excellent Benefits Ready to use your HMRC experience from the other side of the table? If you've built your career handling complex HMRC enquiries, COP8, COP9, tax avoidance investigations or fraud cases and are considering your next move outside HMRC, this is an opportunity to join one of the UK's leading Tax Investigations & Disputes teams. You'll advise high-net-worth individuals, owner-managed businesses and large corporates through some of the most technically challenging and commercially sensitive tax enquiries in the market. Your experience understanding how HMRC approaches enquiries will be invaluable in helping clients achieve the best possible outcomes. The Opportunity Working alongside recognised leaders in the Tax Investigations field, you'll take ownership of a varied caseload involving: COP8 and COP9 enquiries Contractual Disclosure Facility (CDF) cases HMRC civil investigations and dispute resolution Voluntary disclosures Tax avoidance enquiries Code of Practice negotiations Settlement discussions with HMRC Complex technical advisory work Tribunal support where required This is a genuinely advisory role where you'll be trusted to apply your technical expertise rather than simply follow process. We're keen to speak with you if you have experience in: HMRC Tax Investigations Fraud Investigation Service (FIS) Wealthy & Mid-Sized Business Individuals & Small Business Compliance Counter Avoidance Large Business Directorate Specialist investigations teams COP8 and/or COP9 enquiries Tax Disputes or HMRC Compliance Professional qualifications (ATT, CTA, ACA, ACCA or equivalent) are welcomed but not essential if you have strong HMRC investigations experience. Why make the move? Work on technically challenging cases from the client side. Greater autonomy and influence over strategy. Flexible hybrid working and an excellent work-life balance. Outstanding earning potential, including bonus and long-term salary progression. Direct access to Partners recognised as leaders in Tax Investigations. Clear career progression with genuine opportunities to develop into Director and beyond. Join one of the fastest-growing specialist Tax Investigations teams in the UK. If you're looking to apply your HMRC investigations expertise in a more commercial environment while continuing to work on the complex cases you enjoy, we'd love to have a confidential conversation.

Would you like to continue your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Communications team The story of Softcat is one driven by an unprecedented 'people-first' culture that celebrates talent, champions potential and delivers customer-centric technology solutions that support business ambitions. As such, employee engagement, high knowledge share, productivity and creative collaboration sit at the heart of what will drive future growth and both employee and customer satisfaction. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Lead our Communications team This is a senior role responsible for leading the strategy, planning, and delivery of internal and external communications. This role plays a critical part in shaping company-wide messaging, protecting and evolving brand voice, and ensuring communications activity drives measurable impact. As a Communications Manager, you will be a senior member of Softcat's Marketing department, with responsibility across all areas of communications. You will work closely with senior stakeholders across the business, providing expert guidance and owning the end-to-end delivery of high-impact communications initiatives. As Communications Manager, you'll be responsible for: Deliver and drive the communications strategy, ensuring alignment with wider business and marketing objectives. Lead the planning and execution of integrated internal and external communications campaigns, from concept through to delivery and evaluation. Act as a trusted advisor to senior stakeholders, providing guidance on messaging, tone of voice, positioning, and communications approach. Oversee the creation of high-quality content across all channels, ensuring consistency, clarity, and alignment with brand and business priorities. Monitor, analyse, and report on communications performance, using data and insights to optimise strategy and demonstrate impact. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Act as leadership within the Communications team, supporting best practices and contributing to overall team performance with line management responsibility. Stay up to date with industry trends and best practices, using insights to inform communications strategy and recommend improvements. We'd love you to have Exceptional written and verbal communication skills, with the ability to tailor messaging and influence and engage senior stakeholders. Significant experience in communications, PR, or marketing roles, with a proven track record of delivering strategic communications initiatives in a fast-paced environment. Strong expertise in content strategy, messaging development, and multi-channel communications delivery. Proficiency in Microsoft Office applications, including Teams, Word, PowerPoint, and Excel. Deep understanding of digital communication tools, social media platforms, and performance measurement. Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements. Excellent organisational and project management skills, with the ability to manage multiple complex priorities . Experience in leading high-performing teams. A bility to work autonomously, take ownership, and operate with a high degree of accountability We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Waltham Forest are currently looking for an Interim Project Manager for Housing Delivery and Capital Projects. 400 per day. Inside IR35. Hybrid working Mon-Wed onsite. Role Overview: As a Senior Project Manager within Capital Delivery, you will lead the successful delivery of complex and high-profile development projects that support the Council's regeneration, growth and placemaking ambitions. Managing projects from inception through to completion, you will be responsible for overseeing all aspects of delivery including business case development, procurement, planning, design, stakeholder engagement, construction and handover. Working across a diverse portfolio of residential, mixed-use, education, commercial and community infrastructure schemes, you will ensure projects are delivered safely, on time, within budget and to the highest quality standards. The role requires strong leadership and relationship management skills, with responsibility for coordinating multidisciplinary project teams, consultants, contractors and key stakeholders. You will act as the Council's client representative, providing professional advice to senior leadership, elected Members and partner organisations, while managing risk, governance, financial performance and contractual obligations. As part of a high-performing Capital Delivery team, you will play a key role in delivering projects that create lasting social, economic and environmental benefits for residents and contribute to the long-term transformation of places across the borough. Key Responsibilities To lead the end-to-end delivery of complex capital projects from RIBA Stage 0 through to completion and handover. Projects vary from new build to refurbishments including housing, mixed-use, commercial and community infrastructures To manage allocated professional staff and commissioned consultants to provide the appropriate range of property-related professional services and to procure the design and construction elements of construction related services for property projects Lead procurement activties in accordance with the Council's Contract Procedure Rules and Public Contract Regulations. Act as Employer's Agent, Contract Administrator or Client Representative if applicable and where appropriate. Oversee project budgets and commercial performance, ensuring effective cost management, value for money and alignment with approved funding and investment objectives. Build and maintain productive relationships with elected Members, senior officers, development partners, statutory agencies and community stakeholders, ensuring projects reflect both strategic priorities and local needs. Identify, manage and mitigate project risks and issues, developing solutions to complex challenges while maintaining delivery momentum. Prepare and present high-quality reports, business cases and briefing papers for senior leadership, boards, committees and Cabinet decision-making. Provide professional advice to senior officers, elected members and project teams. Promote collaborative working and continuous improvement across the Capital Delivery service.

Salary: 65,000 - 70,000 per annum Location: Remote Working Contract: Permanent, Full Time We're looking for an experienced Commercial Finance Manager to join a high-performing charity. This is a strategic role where you'll work closely with senior stakeholders to provide commercial insight, support investment decisions and help maximise value across a diverse portfolio of activities. Key Responsibilities Partner with senior leaders to improve financial performance and support strategic decision-making. Provide commercial insight, challenge and financial expertise to influence business decisions. Lead the development, review and financial evaluation of investment business cases. Develop robust financial models, scenario analysis and investment appraisals to support strategic initiatives. Partner with operational teams to analyse profitability, support investment decisions and drive commercial performance improvements. Support commercial growth by evaluating new revenue opportunities, pricing strategies and business initiatives. Develop and maintain pricing models that balance commercial objectives, sustainability and market conditions. Provide financial support for commercial opportunities, including bid modelling, customer profitability analysis and contract negotiations. Support treasury and cash management through cash flow analysis and investment recommendations. Develop commercial forecasting models, performance dashboards and key performance indicators. Monitor investment performance through post-investment reviews and benefits realisation. Identify opportunities to improve profitability, efficiency and long-term financial sustainability. Build strong collaborative relationships across the organisation while promoting financial accountability and continuous improvement. You'll bring: A professional accounting qualification (ACA, ACCA, CIMA or equivalent). Significant experience in commercial finance, finance business partnering or a similar strategic finance role. Experience developing investment appraisals, business cases and financial models. Strong commercial awareness and the ability to translate financial information into meaningful business insight. Experience influencing senior stakeholders and supporting strategic decision-making. Knowledge of pricing strategy, forecasting and commercial performance analysis. Excellent analytical, financial modelling and problem-solving skills. Strong communication and relationship-building skills, with the confidence to provide constructive challenge. The ability to manage multiple priorities in a fast-paced environment. Experience working in the not-for-profit (NFP) sector at a senior level. Apply Now If you're an ambitious commercial finance professional looking for a role where you can shape strategy, influence investment decisions and drive business performance, we'd love to hear from you.